Highlights |
River Cruise Package Includes
- Flights NYC-Prague, Budapest-NYC
Other departure cities available. Click on date of departure for selection and prices
- 7 nights First Class & Deluxe accommodations
- 14 meals: 7 breakfasts, 3 lunches, 4 dinners
- Unlimited wine with dinners
- Evening entertainment
- Shore excursions per itinerary
- Entrance fees per itinerary
- Wireless audio system for excursions on cruise
- Port Taxes
Special Features
- Prague City Tour
- Mozart & Strauss Concert
- Performance of Mozart's Figaro's Wedding
- Hungarian Folklore Show
Also Available
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Itinerary |
DAY 1, Depart the USA
Depart the USA for the Czech Republic. Your flight includes meals, drinks, and in-flight entertainment for your journey
DAY 2 - Arrive in Prague
Arrive and transfer independently to your hotel. Balance of the day at leisure
Overnight: Prague
DAY 3, Prague City Tour
A morning tour of Prague includes a visit to the Royal Castle at Hradcany, former residence of the Bohemian kings. Enjoy magnificent views of the city and Charles Bridge below. Visit St. Vitus Cathedral and view St. George's Basilica. Continue to the Jewish Quarter and the Old Town Square to view the famous Town Hall Astronomical Clock. Balance of the day at leisure
Overnight: Prague
Meals: Breakfast
DAY 4, Day at leisure in Prague
Enjoy the day at leisure to explore Prague, the "City of Spires," on your own
Optional: Excursion to Terezin (AM)
Overnight: Prague
Meals: Breakfast
DAY 5 - Embark in Passau
Today transfer to the port in Passau. Embarkation begins at 4 pm, and the ship will sail at 6 pm. Tonight, enjoy a gala welcome dinner on board followed by a concert featuring the works of Mozart & Strauss
Overnight: Cruise
Meals: Breakfast, Dinner
DAY 6 - Day at leisure
This morning enjoy time at leisure while docked near Melk. At noon, cruise the scenic Wachau Valley renowned for its production of grapes and apricots, which generate some of Austria's finest specialty wines. Arrive in Vienna at 6:30 pm. Tonight, delight in a concert on board featuring Mozart's "Figaro's Wedding"
Optional: Excursion to the Wachau Valley (AM)
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner
DAY 7 - Full Day in Vienna
Today is free to explore Vienna independently. As a European cultural capital, Vienna abounds with stunning palaces, historical monuments, fascinating museums, and some of the world's best concert performances, ranging from classical masterpieces to lively jazz fusion. Continue cruising towards Budapest this evening
Optional: Vienna City Tour (AM)
Optional: Tour of Hofburg Imperial Palace (PM)
Optional: Schonbrunn Palace Tour (PM)
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner
DAY 8 - Afternoon in Budapest
Arrive to Budapest at 11 am, and set out to discover the city on your own. Budapest, capital of Hungary, was created by the unification of the historic towns of Buda and Pest in 1873. The colorful hills of Buda sit on one side of the Danube while industrial Pest occupies the other bank. The first permanent bridge over the river, the Chain Bridge, is the most recognizable symbol of the city. Other prominent sites include Fishermen's Bastion, Matthias Church, St. Stephen's Cathedral and the Royal Palace. This evening return to the ship for dinner and a scenic cruise of Budapest accompanied by a music and folklore program
Optional: Budapest City Tour (AM)
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner
DAY 9 - Depart for the USA
This morning, disembark and transfer independently to the airport for your departure flight. Disembarkation will end at 9:30 am
Meals: Breakfast
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Optionals |
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Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure.
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| Terezin (#16) AM |
Day #4 |
01 Apr 2010 - 31 Oct 2010 $62
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Today, honor a visit to the site of the Nazi camp of Terezin, a place of suffering and inhumanity for over 150,000 prisoners. On arrival, walk the camp's ghettos where more than 35,000 Jews lost their lives. The tour includes visits to the Memorial of National Martyrdom, the Small Fortress, and the Museum of Ghetto.
Departs 9:00 a.m. Apr - Oct, 9:30 a.m. Nov - Mar from Na Príkope, 23. Please arrive 15 minutes prior to departure. Drop-off at Na Prikope 23.
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| Beauties of the Wachau |
Day #6 |
01 Apr 2010 - 31 Dec 2010 $56
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Enjoy a guided tour of the historic Benedictine Abbey in Melk, considered one of the finest examples of Baroque architecture in Europe. On the tour you will have the opportunity to view the abbot's chambers, the Kaiser's walk and the library. Continue to Dürnstein, a quintessential village in the heart of the Wachau wine district, for a walking tour.
December sailings will have the opportunity to visit a local restaurant to sample Gluhwein, a traditional spiced wine popular around the holidays.
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| Schonbrunn Palace Tour |
Day #7 |
01 Mar 2010 - 15 Nov 2010 $40
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Enjoy a guided tour of Schonbrunn Palace, once the summer residence of the Hapsburg emperors. Our tour includes a visit to the magnificent baroque apartments and free time to stroll through the magnificent garden grounds.
*Passengers sailing from Budapest to Nuremberg/Passau/Amsterdam and Nuremberg/Passau/Amsterdam to Budapest will not have the opportunity to participate in both the Schonbrunn Palace and Hofburg Imperial Palace optional excursions, as the tours will operate simultaneously.
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| Vienna City Tour |
Day #7 |
01 Apr 2010 - 31 Jul 2010 $27
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Your tour of Vienna begins with a drive along the famed Ringstrasse, Vienna's main boulevard, passing the Charles Church (Karlskirche) and the Vienna State Opera House. Continue onto the Hundertwasser House where you will have time to explore the site on your own. Finally, visit St. Stephen's Cathedral and admire the inside of the cathedral before venturing to the Blutgasse District, one of the oldest and most interesting parts of the city known for its medieval houses restored in 1965.
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| Tour of Hofburg Imperial Palace |
Day #7 |
01 Mar 2010 - 15 Nov 2010 $40
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Visit the Hofburg Imperial Palace, which served as the royal residence of the Habsburg Dynasty. Today it serves as the official residence of the President of Austria and houses numerous artifacts and works of fine art.
*Passengers sailing from Budapest to Nuremberg/Passau/Amsterdam and Nuremberg/Passau/Amsterdam to Budapest will not have the opportunity to participate in both the Schonbrunn Palace and Hofburg Imperial Palace optional excursions, as the tours will operate simultaneously.
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| Budapest City Tour |
Day #8 |
01 Apr 2010 - 31 Jul 2010 $27
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Enjoy a guided tour of one of the most beautiful European cities. Your tour begins in Pest and views the Parliament, Heroes' Square and town hall, all while passing the stunning Baroque architecture that lines the street. Continue across the Danube via the Chain Bridge to the castle quarter where you will visit the Church of St. Matthew's and the Fisherman's Bastion on Castle Hill.
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Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure.
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Rates & Hotels |
Step 1: Select Your Choice of Cabin & Hotel Plans Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation
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*Not Included:
Airport taxes & fees, transfers, optional shore excursions, and gratuities.
Additional Information:
Please note, singles cannot be booked in a Suite. Triples can be accommodated in suites, with two twin beds plus a sofa/folding bed.
Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. Kindly refer to our Terms for additional information.
Entry Requirements:
US citizens require a passport valid for six months beyond travel dates.
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | |
| Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months from the date of departure and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. We recommend that you pack a portable alarm clock.
| | Health Information | Check with your personal physician for the latest overseas travel health information, or contact the Center for Disease Control’s travelers’ hotline at 404-332-4559, web site www.cdc.gov.
| Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic
| | Climate & Clothing | Czech Republic - Spring and Autumn: 25–70ºF; Summer: 50–85ºF; Winter: 10–35ºF. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.
| Austria - Spring and Autumn: 45–60ºF; Summer: 70–80ºF; Winter: 30–40ºF. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather
| Germany - Spring and Autumn: 40 – 60ºF, Summer: 65 – 80ºF, Winter: 25 – 40ºF. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Germany Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather
| River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
| Hungary - Spring and Autumn: 45–60ºF; Summer: 60–80ºF; Winter: 25–35ºF. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.
Hungary Average Temperatures: http://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather
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| E-Tickets & Check-In Procedures |
Please review the flight itinerary included in these documents. Print and carry a copy of the air itinerary which contains the record locator (airline reservation number) and e-ticket number(s). At check-in, be prepared to provide your government issued identification (valid passport) and your e-ticket itinerary/ ticket numbers to the agent in order to receive your boarding pass.
An e-ticket (electronic ticket) represents the purchase of an airline seat. This form of ticket has replaced almost all formerly provided paper tickets. The e-ticket exists only as a digital record in the airlines computers. In most cases your reservation will be confirmed solely on the basis of your government-issued identification. However it may still be necessary to present the e-ticket itinerary which contains your specific reservation code and ticket number(s). Once confirmed, your luggage will be checked-in and a boarding pass provided.
Advance online check-in is available on some airlines. If available, you may enter your airline confirmation number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter.
When e-tickets cannot be issued, you will receive paper tickets.
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in these documents, a separate voucher(s) confirming those services will be included. You will receive those tickets at your destination from a Gate 1 representative.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Passengers connecting from another point within the USA may check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Flight schedule changes are common and may occur anytime until departure. Therefore it is the responsibility of each passenger to reconfirm their flights 72 hours prior to departure for all flights.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers however, typically on small aircraft, differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions. Many airlines have begun to apply charges for checked bags. Please contact your airline or refer to its website for detailed information regarding your airline's checked baggage policies. Airline policies vary and may change at any time. Gate 1 Travel is not responsible for any excess luggage/ weight charges levied by an airline.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, we recommend that you contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Gate 1 Travel for clarification.
| | Luggage | All Gate 1 tour packages allow one piece of luggage per person, plus carry-on bag. Additional baggage will be subject to airline handling charges of up to $100 per piece. As Gate 1 will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. See www.gate1travel.com/luggage.aspx for Important Baggage Information for U.S. Travelers.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher.
| Budapest Port Information - The Viking Port is located on the Buda side of the city between the Chain Bridge and the Elizabeth Bridge, near the Varkert Casino. The distance between the bridges is approximately 3/4 of a mile. The exact dock is not known prior to arrival as this is strictly controlled by the Budapest river authorities, however Pier 3 or Pier 4 are usually allocated.
If you are arriving independently, please look for the ship with a large white tent on the deck. The name of the ship should be clearly visible on the side of the vessel. If you are unable to locate the ship, please contact the ship at the telephone number provided in your tour documents to receive the most recent docking information.
| | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Gate 1 to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Gate 1 or contract your own method of transportation to the hotel or cruise ship. The cost of a transfer will generally be more expensive than hiring a taxi as the pre-arranged transfer necessarily includes round trip service, or a 'dead-leg'. Additionally the driver may have to wait at the collection point for up to an hour.
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| Hotels | Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard.
| | Hotel Check-in/ Check-out | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
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| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Shopping | Shopping in a foreign country can be a wonderful experience. We do include a few stops at recommended popular shops on every escorted tour, intended to enhance your cultural experience. As you explore the country independently, you may find fantastic, one-of-a-kind merchandise. You may get terrific bargains. However, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
| Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.
| Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.
| Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others.
| Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller.
| European River Cruises - The Euro is the currency used aboard the ship. Please note that while calling at port, other currencies may be used depending on the country being visited.
We are not able to offer a money-changing service on board as this would contravene official regulations. Please use the official exchange offices at the harbors.
Ship Account and Payment:
There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, optional tours etc.) are added to the ship's account. At the end of the cruise, the closing invoice will be presented to the passengers for settlement. Payment can be made by cash in euro or by credit card (American Express, VISA, MasterCard, Diners Club). Please note we cannot except USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.
| Czech Republic - The Czech Koruna is the currency of the Czech Republic.
| Austria - The Euro is the currency of Austria.
| Germany - The Euro is the currency of Germany.
| Hungary - The Hungarian Forint is the currency of Hungary.
| | Purchasing Tours Locally | On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. http://www.gate1travel.com/terms.aspx#optional
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
| | Gratuities | This is a matter of personal discretion. You may use the following as a guideline:
- Tour escort (Coordinator; may or may not act as a guide):
$6 or $7 per person per day
- Driver (Provides chauffeur services and limited assistance with luggage):
$3 per person per day
- Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program):
$2 per person per half day of sightseeing (2-3 hours)
- River Cruises:
$6 or $7 per person per day as indicated by each cruise line (see details regarding European River Cruises)
- Hotel Porter:
$1 per bag per person
- Wait staff:
$1.50 per person (lunch or dinner)
Tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour escort or phone our local office. Numbers have been provided in your documents for your convenience.
| European River Cruises - Gratuities are appreciated and expected for good service in restaurants and other places. Restaurant bills often include a service charge.
Gratuities are a matter of personal discretion. The following guidelines are provided only as a suggestion. Gratuities for the crew (shared by all crew members) may be paid via the on board ship account and be in the range of $10-11 per person per day (approximately 7 euros). This gratuity does not cover the Cruise Director(s) for whom a consideration of $6 or $7 per person per day is appropriate. Gratuities for Cruise Directors may not be charged to your on board account and must be paid in cash. You may also tip other service providers such as local guides, bus drivers and others who may have provided special services. Gratuities for Cruise Directors may be left in the tip box at the front desk at the conclusion of the cruise.
| Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.
| Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.
| Germany - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.
| Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.
| | Your Safety is Very Important | Every effort has been taken by Gate 1 Travel to ensure your safety. However, it is important that you do not allow your common sense to take a vacation while you're on your trip. Be aware of potentially dangerous places and situations as you would at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Don't put all your valuables (money, credit cards, passports, etc.) in the same place. (In case that one wallet is stolen, you should have other valuables and identification in another safe place.) Don't leave valuables laying loose in your room-use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe. If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be distributed on the sundeck. When leaving the ship, exchange your cabin card for your personal land card at the reception. This card helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.
| | Disabled Facilities - European River Cruises | Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. Kindly refer to our Terms for additional information.
| | Embarkation | Embarkation will begin at 4 pm unless otherwise noted in your trip itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Senior Cruise Director.
| | Disembarkation | You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.
| | On Your Cruise - European River Cruises | Attire:
Cruise attire is casual for daytime activities. During the evenings, a jacket is recommended for gentlemen, and slacks or skirts for ladies. Remember to bring comfortable walking shoes and pack an umbrella in case of inclement weather.
Language:
The official language on board is English, although other languages may be spoken. All announcements and information sheets will be provided in English. Optional tours may be performed by a bilingual guide.
Meals and Dietary Restrictions:
Seating will be allocated on the day of embarkation and will remain the same throughout the cruise. Please see your Maitre d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.
Smoking:
Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.
Amenities:
A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.
Excursions:
During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions will be charged to your on board account (VISA, Mastercard, American Express) or can be paid for in euro. Note we cannot accept USD as payment for shore excursions. Please see Gate 1 Terms & Conditions for more information. http://www.gate1travel.com/terms.HTML#optional.
Walking:
River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.
Ports:
For information about the ports of embarkation and disembarkation, please visit http://www.gate1travel.com/european-river-cruise/about-ports.aspx.
Children:
The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 12 years of age.
Telephone:
All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.
Email and Post:
You are able to send and receive emails on the computer on board for a small fee. Any mail with postage can be handed in at the reception. It will be posted at the next port of call.
| | Water Level | A rise or fall in the river water level can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing the USA. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.
| | Local Emergency Phone Numbers | Czech Republic
- Ambulance/Medical: 112 or 155
- Fire: 150
- Police: 158
| Austria
- General Emergency: 112 or 122
| Germany
- Ambulance/Fire: 112
- Police: 110
| Hungary
| | Languages | Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.
| Austria - German is the local language. English is generally spoken in tourist areas.
| Germany - German is the local language. English is generally spoken in tourist areas.
| Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.
| | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| Czech Republic - The voltage used is 220 volts.
| Austria - The voltage used is 230 volts.
| Germany - The voltage used is 230 volts.
| European River Cruises - The voltage used is 220 volts.
| Hungary - The voltage used is 220 volts.
| | Code of Conduct | Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.
| Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.
| Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.
| Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.
| | Holidays - Czech Republic |
| Holidays 2010 |
| Jan 1 |
New Year's Day |
Apr 2 |
Good Friday |
Apr 4 |
Easter |
Apr 5 |
Easter Monday |
May 1 |
Labor Day |
May 8 |
Liberation Day |
| May 24 |
Whit Monday |
| Jul 5 |
Saints Cyril and Methodius |
Jul 6 |
Jan Hus Day |
Sep 28 |
St. Wenceslas Day (Czech Statehood Day) |
Oct 28 |
Independent Czechoslovak Day |
Nov 17 |
Struggle for Freedom and Democracy Day |
Dec 24 |
Christmas Eve |
Dec 25 |
Christmas Day |
Dec 26 |
St. Stephen's Day |
Dec 31 |
New Year's Eve |
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| | Holidays - Austria |
| Holidays 2010 |
| Jan 1 |
New Year's Day |
Jan 6 |
Feast of the Epiphany |
Apr 2 |
Good Friday |
Apr 4 |
Easter |
Apr 5 |
Easter Monday |
May 1 |
Labor Day |
May 13 |
Ascension Day |
May 24 |
Whit Monday |
| Jun 3 |
Corpus Christi |
Aug 15 |
Feast of the Assumption |
| Oct 26 |
National Day |
Nov 1 |
All Saints' Day |
Dec 8 |
Immaculate Conception |
Dec 24 |
Christmas Eve |
Dec 25 |
Christmas Day |
Dec 26 |
Boxing Day |
Dec 31 |
New Year's Eve |
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| | Holidays - Germany |
| Holidays 2010 |
| Jan 1 |
New Year's Day |
Jan 6 |
Feast of the Epiphany |
Apr 2 |
Good Friday |
Apr 4 |
Easter |
Apr 5 |
Easter Monday |
May 1 |
Labor Day |
May 13 |
Ascension Day |
May 24 |
Whit Monday |
| Jun 3 |
Corpus Christi |
Aug 15 |
Feast of the Assumption |
| Oct 3 |
Day of Unity |
| Oct 31 |
Day of Reformation |
Nov 1 |
All Saints' Day |
Nov 17 |
Day of Prayer and Repentance |
Dec 24 |
Christmas Eve |
Dec 25 |
Christmas Day (First Day) |
Dec 26 |
Christmas (Second Day) |
Dec 31 |
New Year's Eve |
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*Please note: Feast of the Epiphany, Corpus Christi, Feast of the Assumption, Day of Reformation, All Saints' Day and Day of Prayer and Repentance are not observed in all areas.
| | | Holidays - Hungary |
| Holidays 2010 |
| Jan 1 |
New Year's Day |
| Mar 15 |
National Day (1848 Revolution Memorial Day) |
Apr 4 |
Easter |
Apr 5 |
Easter Monday |
May 1 |
Labor Day |
May 24 |
Whit Monday |
Aug 20 |
St. Stephen's Day |
Oct 23 |
National Day (1956 Revolution Memorial Day) |
Nov 1 |
All Saints' Day |
Dec 24 |
Christmas Eve |
Dec 25 |
Christmas Day |
Dec 26 |
Boxing Day |
Dec 31 |
New Year's Eve |
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| | Food and Meals | As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to info@gate1travel.com.
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