Highlights |
River Cruise Package Includes
- Flights NYC-Amsterdam, Basel-NYC
Other departure cities available. Click on date of departure for selection and prices
- 5 nights Deluxe river cruise on MS Amadeus Diamond (Category C) outside cabin
- 14 meals: 5 breakfasts, 4 lunches, 5 dinners
- Evening entertainment
- Shore excursions per itinerary
- Entrance fees per itinerary
- Wireless audio system for excursions
- Port Taxes
Also Available
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Itinerary |
DAY 1, Tuesday - Depart the USA
Depart the USA for the Netherlands. Your flight includes meals, drinks, and in-flight entertainment for your journey
DAY 2, Wednesday - Arrive in Amsterdam
Arrive in Amsterdam and transfer independently to the port located near the Amsterdam Passenger Terminal. Embarkation begins at 3 pm and the ship will sail at 5 pm. Tonight, enjoy a welcome cocktail and dinner on board
Overnight: Cruise
Meals: Dinner
DAY 3, Thursday - Afternoon and Evening in Cologne
Upon arrival to Cologne this afternoon, you will be greeted with the welcoming site of the city's most precious landmark, the Gothic Cologne Cathedral. Germany’s oldest city is home to innumerable cultural and historical treasures, world-famous museums, and an active art scene. Cologne hosts over 30 museums and scores of galleries, with countless exhibitions ranging from Roman archaeological sites to contemporary art and sculpture. Spend the afternoon exploring the town on your own before continuing to cruise along the Rhine River at 10 pm
Optional: Cologne City Walk (PM)
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner
DAY 4, Friday - Morning in Koblenz and Afternoon in Rüdesheim
This morning, arrive in Koblenz, the site where the Mosel River flows into the Rhine River. The city boasts fine examples of Romanesque design, with imposing defensive towers and the impressive Castle of the Electors. Set sail for Rüdesheim at 11:00 am and relax on board this afternoon. In the early evening, arrive to Rüdesheim, a lively wine village located in the heart of the Rhine River area. Walk the narrow cobblestone streets, relax at a local wine tavern, or take the cable car up to the Niederwald monument before setting sail at 9 pm
Optional: Koblenz City Walk (AM)
Optional: Rudesheim City Walk (PM)
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner
DAY 5, Saturday - Morning in Mannheim
This morning arrive to Mannheim, located at the meeting point of the Rhine and Neckar Rivers. Enjoy time at leisure to discover this 400-year-old city on your own, or join the optional tour to Heidelberg. Continue sailing at 2 pm and relax on board this afternoon
Optional: Heidelberg City Tour (PM)
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner
DAY 6, Sunday - Full Day in Strasbourg
Today explore Strasbourg independently, the capital of the Alsace region. The entire city center, known as the Grande Île, or Grand Island, is a UNESCO World Heritage Site. Of special note is the staggering Gothic Cathedral, an exquisite example of late Gothic architecture. For over 200 years the Cathedral stood as the world's tallest building, and it currently houses one of the finest astronomical clocks in existence. Set sail for Basel at 6 pm
Optional: Strasbourg City Tour (AM)
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner
DAY 7, Monday - Depart for the USA
This morning, disembark and transfer to the airport for your departure flight
Meals: Breakfast
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Optionals |
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Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling cost at least 10% more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure.
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| Cologne City Walk |
Day #3 |
01 Mar 2010 - 15 Nov 2010 $20
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This tour takes you back to the former settlement of Colonia, dating back 2,000 years. Enjoy a panoramic tour through the old quarter, past the cathedral, town hall, city walls and gate. Your final stop will be Germany's largest cathedral, the Cologne Cathedral, where you will have time to admire the architecture and stained glass windows .
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| Rudesheim City Walk |
Day #4 |
01 Mar 2010 - 15 Nov 2010 $23
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Your city walk will take you past the quaint wine taverns that line the city's streets, and continue onto Siegfried's Musical Museum, where you may view various mechanical instruments including barrel organs and music boxes.
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| Koblenz City Walk |
Day #4 |
01 Mar 2010 - 15 Nov 2010 $15
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Enjoy a guided walk through Koblenz that will begin in the old quarter, a section of the city that was severely damaged during World War II and later rebuilt. Sights include Church of Our Lady, the equestrian stature of Emperor Wilhelm I at Duchess Eck, and spectacular views of the Rhine & Moselle Rivers.
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| Heidelberg City Tour |
Day #5 |
01 Mar 2010 - 15 Nov 2010 $38
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| Strasbourg City Tour |
Day #6 |
01 Mar 2010 - 15 Nov 2010 $47
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Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling cost at least 10% more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure.
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Rates & Hotels |
Step 1: Select Your Choice of Cabin & Hotel Plans Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation
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| Dates & Prices |
Land/Cruise Only |
Air & Land/Cruise |
| Dates & Prices |
Land/Cruise Only |
| Dates & Prices |
Air & Land/Cruise |
| 2010 |
Book By
Nov 30 | Book After
Nov 30 | Book By
Nov 30 | Book After
Nov 30 |
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| Jun 22 |
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| Create Your Own Flexible Vacation |
*Not Included:
Airport taxes & fees, transfers, optional shore excursions, and gratuities.
Additional Information:
Passengers disembarking to the airport on DAY 7 should select flights departing 11:00 am or later.
Please note, singles cannot be booked in a Suite. Triples can be accommodated in suites, with two twin beds plus a sofa/folding bed. Please call Gate 1 for availability and pricing.
Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. Kindly refer to our Terms for additional information.
Entry Requirements:
US citizens require a passport valid for six months beyond travel dates.
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | |
| Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months from the date of departure and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement.
| | Health Information | Check with your personal physician for the latest overseas travel health information, or contact the Center for Disease Control’s travelers’ hotline at 404-332-4559, web site www.cdc.gov.
| | Climate & Clothing | Germany - Spring and Autumn: 40 – 60ºF, Summer: 65 – 80ºF, Winter: 25 – 40ºF. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Germany Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather
| River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
| Holland - Holland's climate is moderate year round. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Holland Average Temperatures: http://www.gate1travel.com/weather/europe/default.aspx#belgium-weather
| France - Spring and Fall: 45–60°F; Summer: 60–80°F; Winter: 30–45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat.
France Average Temperatures: http://www.gate1travel.com/weather/europe/default.aspx#france-weather
| Switzerland - Spring and Autumn: 35–55ºF; Summer: 55–80ºF; Winter: 25–35ºF. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Switzerland Average Temperatures: http://www.gate1travel.com/switzerland-travel/weather/switzerland-weather.htm
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| E-tickets | Most airlines now require that we provide e-tickets in place of paper tickets. At check-in, you should be ready to provide your e-ticket itinerary and ticket numbers, as well as identification (valid passport) to the agent. In a few cases where e-tickets cannot be issued, you will receive your tickets in a paper form.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Passengers connecting from another point within the USA may check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Flight schedule changes are common and may occur anytime until departure. Therefore it is the responsibility of each passenger to reconfirm their flights 72 hours prior to departure for all flights.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers however, typically on small aircraft, differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions. Many airlines have begun to apply charges for checked bags. Please contact your airline or refer to its website for detailed information regarding your airline's checked baggage policies. Airline policies vary and may change at any time. Gate 1 Travel is not responsible for any excess luggage/ weight charges levied by an airline.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, we recommend that you contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Gate 1 Travel for clarification.
| | Luggage | All Gate 1 tour packages allow one piece of luggage per person, plus carry-on bag. Additional baggage will be subject to airline handling charges of up to $100 per piece. As Gate 1 will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. See www.gate1travel.com/luggage.aspx for Important Baggage Information for U.S. Travelers.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher.
| Amsterdam Port Information - There are several docks which are located within a 1/2 mile radius of the Central Rail Station including Westerdoksedijk (West Dock), De Ruijterkade Oost (East Dock), and Javakade. All are located near to the Amsterdam Passenger Terminal. The final docking location is determined by the Amsterdam Port Authorities and is not determined in advance. If you are arriving to the port independently, please contact the ship at the telephone number provided in your tour documents to receive the most recent docking information.
| Basel Port Information - The ship will dock at St. Johann's Passenger Boat Terminal.
Ports: Map
| | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Gate 1 to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Gate 1 or contract your own method of transportation to the hotel or cruise ship. The cost of a transfer will generally be more expensive than hiring a taxi as the pre-arranged transfer necessarily includes round trip service, or a 'dead-leg'. Additionally the driver may have to wait at the collection point for up to an hour.
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| Hotels | | Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard. | | Hotel Check-in/ Check-out | | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Shopping | Shopping in a foreign country can be a wonderful experience. We do include a few stops at recommended popular shops on every escorted tour, intended to enhance your cultural experience. As you explore the country independently, you may find fantastic, one-of-a-kind merchandise. You may get terrific bargains. However, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
| Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others.
| Holland - Special purchases include beautiful Delft blue pottery and pottery from Makkum and Workum, costume dolls, silverware from Schoonhoven, glass and crystal from Leerdam and diamonds from Amsterdam.
| France - In Paris, stores are open from 9 a.m. to 5:30 p.m., Monday through Saturday. Larger stores are open Sunday from noon until 6 p.m. Many large department stores and designer boutiques are located in Paris. The French countryside is known for its quaint shops, farm markets and vineyards. Good buys include lace, crystal, glass, and fine wines and liqueurs.
| Switzerland - Shopping in Switzerland offers a great chance to find the highest quality watches and knives, extravagant jewelry, and gourmet Swiss chocolates. Especially famous for cuckoo clocks, ranging from the simplest models to the most extraordinarily intricate, Swiss craftsmanship is unsurpassed.
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus.
| European River Cruises - The Euro is the currency used aboard the ship. Please note that while calling at port, other currencies may be used depending on the country being visited.
We are not able to offer a money-changing service on board as this would contravene official regulations. Please use the official exchange offices at the harbors.
Ship Account and Payment:
There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, optional tours etc.) are added to the ship's account. At the end of the cruise, the closing invoice will be presented to the passengers for settlement. Payment can be made by cash in euro or by credit card (American Express, VISA, MasterCard, Diners Club). Please note we cannot except USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.
| Germany - The Euro is the currency of Germany.
| Holland - The Euro is the currency of Holland.
| France - The Euro is the currency of France.
| Switzerland - The Swiss Franc is the currency of Switzerland.
| | Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them.
Payment can be made by cash or credit card, unless otherwise noted below.
This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information.
http://www.gate1travel.com/terms.aspx#optional
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
| | Gratuities | This is a matter of personal discretion. You may use the following as a guideline:
- Tour escort (Coordinator; may or may not act as a guide):
$6 or $7 per person per day - *Driver (Provides chauffeur services and limited assistance with luggage):
$3 per person per day - *Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program):
$2 per person per half day of sightseeing (2-3 hours) - *River Cruises:
$6 or $7 per person per day as indicated by each cruise line (see details regarding European River Cruises) - *Private car tours(small groups of 2-14 passengers):
$12 to $16 per person per day for each day of sightseeing - *Hotel Porter:
$1 per bag per person - *Wait staff:
$1.50 per person (lunch or dinner) - *Chamber maid:
$1 per person per day
Tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour escort or phone our local office. Numbers have been provided in your documents for your convenience.
| European River Cruises - Gratuities are appreciated and expected for good service in restaurants and other places. Restaurant bills often include a service charge.
Gratuities are a matter of personal discretion. The following guidelines are provided only as a suggestion. Gratuities for the crew (shared by all crew members) may be paid via the on board ship account and be in the range of $10-11 per person per day (approximately 7 euros). This gratuity does not cover the Cruise Director(s) for whom a consideration of $6 or $7 per person per day is appropriate. Gratuities for Cruise Directors may not be charged to your on board account and must be paid in cash. You may also tip other service providers such as local guides, bus drivers and others who may have provided special services. Gratuities for Cruise Directors may be left in the tip box at the front desk at the conclusion of the cruise.
| Germany - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.
| Holland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.
| France - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.
| Switzerland - Rounding up the bill is appreciated. Taxi drivers do not expect a gratuity and rounding up the fare is usually sufficient.
| | Your Safety is Very Important | Every effort has been taken by Gate 1 Travel to ensure your safety. However, it is important that you do not allow your common sense to take a vacation while you're on your trip. Be aware of potentially dangerous places and situations as you would at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Don't put all your valuables (money, credit cards, passports, etc.) in the same place. (In case that one wallet is stolen, you should have other valuables and identification in another safe place.) Don't leave valuables laying loose in your room-use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe. If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be distributed on the sundeck. When leaving the ship, exchange your cabin card for your personal land card at the reception. This card helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.
| | Disabled Facilities - European River Cruises | Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. Kindly refer to our Terms for additional information.
| | Embarkation | Embarkation will begin at 4 pm unless otherwise noted in your trip itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Senior Cruise Director.
| | Disembarkation | You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.
| | On Your Cruise - European River Cruises | Attire:
Cruise attire is casual for daytime activities. During the evenings, a jacket is recommended for gentlemen, and slacks or skirts for ladies. Remember to bring comfortable walking shoes and pack an umbrella in case of inclement weather.
Language:
The official language on board is English, although other languages may be spoken. All announcements and information sheets will be provided in English. Optional tours may be performed by a bilingual guide.
Meals and Dietary Restrictions:
Seating will be allocated on the day of embarkation and will remain the same throughout the cruise. Please see your Maitre d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.
Smoking:
Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.
Amenities:
A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.
Excursions:
During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions will be charged to your on board account (VISA, Mastercard, American Express) or can be paid for in euro. Note we cannot accept USD as payment for shore excursions. Please see Gate 1 Terms & Conditions for more information. http://www.gate1travel.com/terms.HTML#optional.
Walking:
River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.
Ports:
For information about the ports of embarkation and disembarkation, please visit http://www.gate1travel.com/european-river-cruise/about-ports.aspx.
Children:
The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 12 years of age.
Telephone:
All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.
Email and Post:
You are able to send and receive emails on the computer on board for a small fee. Any mail with postage can be handed in at the reception. It will be posted at the next port of call.
| | Water Level | A rise or fall in the river water level can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing the USA. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.
| | Local Emergency Phone Numbers | Germany
- Ambulance/Fire: 112
- Police: 110
| Holland
| France
| Switzerland
- Ambulance: 144
- Fire: 118
- Police: 117
| | Languages | Germany - German is the local language. English is generally spoken in tourist areas.
| Holland - Dutch is the local language. English is generally spoken in tourist areas.
| France - French is the local language. English is generally spoken in tourist areas.
| | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| Germany - The voltage used is 230 volts.
| European River Cruises - The voltage used is 220 volts.
| Holland - The voltage used is 230 volts.
| France - The voltage used is 220 volts.
| Switzerland - The voltage used is 230 volts.
| | Code of Conduct | Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.
| Holland - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.
| France - Shaking hands is the standard greeting. Closer acquaintances and friends may kiss both cheeks. The form of personal address is simply Monsieur or Madame without a surname and people may not immediately offer to be familiar on a first name basis. Casual wear is appropriate, but more stylish dress would not be out of place. Smoking is prohibited on public transport and in cinemas and theaters.
| Switzerland - Cleanliness is of utmost importance in Switzerland and even accidental littering can result in a public scolding. Shaking hands is a standard greeting. When being introduced, it is important to shake hands with everyone, including children. Standard courtesies should be observed, and conservative casual dress is appropriate.
| | Holidays - Germany |
| Holidays 2009 |
| Jan 1 |
New Year's Day |
Jan 6 |
Feast of the Epiphany |
Mar 21 |
Good Friday |
Mar 24 |
Easter Monday |
May 1 |
Labor Day and Ascension Day |
May 12 |
*Whit Monday |
| May 22 |
Corpus Christi |
Aug 15 |
*Feast of the Assumption |
| Oct 3 |
Day of Unity |
| Oct 31 |
*Day of Reformation |
Nov 1 |
All Saints' Day |
Nov 17 |
Day of Prayer and Repentance |
Dec 25 |
Christmas Day (First Day) |
Dec 26 |
Christmas (Second Day) |
|
*Please note: Feast of the Epiphany, Corpus Christi, Feast of the Assumption, Day of Reformation, All Saints' Day and Day of Prayer and Repentance are not observed in all areas.
| | | Holidays - Holland |
| Holidays 2009 |
| Jan 1 |
New Year's Day |
| Apr 10 |
Good Friday |
Apr 12 |
Easter |
Apr 13 |
Easter Monday |
May 1 |
Labor Day |
May 21 |
Feast of the Ascension |
May 31 |
Pentecost |
Dec 5 |
St. Nicholas' Eve |
Dec 25 |
Christmas Day |
Dec 26 |
St. Stephen's Day |
|
| Holidays - France |
| Holidays 2009 |
| Jan 1 |
New Year's Day |
| Apr 10 |
Good Friday |
Apr 12 |
Easter |
Apr 13 |
Easter Monday |
May 1 |
Labor Day / Ascension Day |
May 8 |
WWII Victory Day |
Jul 14 |
Bastille Day |
Aug 15 |
Feast of the Assumption |
Nov 1 |
All Saints' Day |
Dec 25 |
Christmas Day |
|
| Holidays - Switzerland |
| Holidays 2009 |
| Jan 1 | New Year's Day | | Apr 10 | Good Friday | | Apr 12 | Easter | | Apr 13 | Easter Monday | | May 1 | Labor Day | June 1 | Whit Monday | Jun 11 | Corpus Christi | Aug 1 | Swiss National Day | Aug 15 | Feast of the Assumption | Nov 1 | All Saints’ Day | Nov 11 | Independence Day | Dec 25 | Christmas Day | Dec 26 | St. Stephen’s Day | |
|
|
|