Highlights | River Cruise Package Includes - Flights NYC-Munich, Amsterdam-NYC
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 7 nights Deluxe river cruise on MS Amadeus Elegant (Category C) outside cabin
- All transfers
- 20 meals: 7 breakfasts, 6 lunches, 7 dinners
- Unlimited wine with dinners
- Evening entertainment
- Shore excursions per itinerary
- Entrance fees per itinerary
- Wireless audio system for excursions
- Port Taxes
Special Features - Bamberg City Tour
- Wurzburg City Tour with wine tasting
- Cologne City Tour
- Amsterdam City Tour
Also Available
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Itinerary |  DAY 1 - Depart the USA
Depart the USA for Germany. Your flight includes meals & drinks, and in-flight entertainment for your journey
DAY 2 - Embark in Nuremberg
Arrive in Munich and transfer to the port in Nuremberg. The group transfer will operate at approximately 12:00 PM and 3:00 PM. The port is approximately a 2 hour drive from the Munich airport. Embarkation begins at 4 pm. Tonight, enjoy a Captain's welcome dinner and cocktail on board
Overnight: Cruise
Meals: Dinner DAY 3 - Bamberg City Walk
Enjoy a walking tour of Bamberg, an outstanding cultural and architectural highlight of every tour through Bavaria, and also the unofficial capital of fine German beer. Walk the city's winding streets and view its charming architecture on a guided tour of this medieval town. Sights include the 13th-century Romanesque Cathedral, Old Town Hall, the Royal Neue Residence and Bamberg's "Little Venice" area
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 4 - Wurzburg & Rothenburg City Tours
This morning, arrive in Wurzburg, a commercial and agricultural hub, known for its vineyards and textile production. Enjoy a guided tour of the city. Visit one of Wurzburg's most famous historic sites, the 18th century Residenz Palace, designed by Johann Balthasar Neumann and continue onto view such sights as the Cathedral of St. Kilian, the 15th-century stone bridge and the central marketplace. Next, head to Rothenburg, best known for its well-preserved medieval old town. In the Middle Ages, it was an Imperial Free City and has managed to maintain its medieval appearances into the 21st century. Your tour includes St. Jacob's Church, whose interior contains magnificent limewood altars by Tilman Riemenschneider, and the 13th century Town Hall. Depart for Wertheim at 8 pm
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 5 - Walking Tour of Wertheim and Miltenberg
This morning, arrive in Wertheim and enjoy a walking tour of the town and a visit to the local glass museum. Afterwards enjoy time to browse the market square before returning to the ship for lunch. Next, head to Miltenberg, a beautiful town along the Main River. Charming outdoor cafés and a 400-year-old fountain are among the city’s most memorable sights. This afternoon, bid farewell to the Main and enter the Rhine River
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 6 - Rüdesheim City Walk and afternoon in Koblenz
This morning, arrive in Rüdesheim, a lively wine village located in the heart of the Rhine River area. Enjoy a city walk which will take you past the quaint wine taverns that line the city's streets, and continue onto Siegfried's Musical Museum, where you may view various mechanical instruments including barrel organs and music boxes. In the late afternoon, arrive in Koblenz, the site where the Mosel River flows into the Rhine River. Join our optional tour or choose to explore the city at leisure
Optional: Koblenz City Walk (PM)
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 7 - Cologne City Walk
After arriving to Cologne this morning, you disembark for a tour of the city. This tour takes you back to the former settlement of Colonia, dating back 2,000 years. Enjoy a panoramic tour through the old quarter, past the cathedral, town hall, city walls and gate. Your final stop will be Germany's largest cathedral, the Cologne Cathedral, where you will have time to admire the architecture and stained glass windows. Continue to cruising along the Rhine River this evening while you enjoy the captain's gala dinner
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 8 - Amsterdam City Tour
This morning join a tour of Amsterdam that includes the Royal Palace, National Monument, Skinny Bridge and Albert Cuyp market. Amsterdam was once a tiny fishing village that prospered during the 17th century and transformed into the cultural hub the city is today. Continue sailing just before lunch and relax on board this afternoon. This evening enjoy a traditional Dutch folklore show on board
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 9 - Depart for the USA
This morning, disembark and transfer to the airport for your departure flight
Meals: Breakfast |
| | Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently. |
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Optionals | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. | Koblenz City Walk | Day #6 |
01 Jan 2012 - 31 Dec 2012 $22
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Enjoy a guided walk through Koblenz that will begin in the old quarter, a section of the city that was severely damaged during World War II and later rebuilt. Sights include Church of Our Lady, the equestrian stature of Emperor Wilhelm I at Duchess Eck, and spectacular views of the Rhine & Moselle Rivers.
*Tours in December will include a visit to the Christmas Market
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Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. |
Rates & Hotels | Step 1: Select Your Choice of Cabin & Hotel Plans Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation |
| Dates & Prices | Land/Cruise Only | Air & Land/Cruise | | Dates & Prices | Land/Cruise Only | | Dates & Prices | Air & Land/Cruise | | 2012 | Jun 6
| $3249 | 4319 | Oct 5 (Sold Out) | $3049 | 4119 | | Create Your Own Flexible Vacation |
*Not Included:
Optional shore excursions and gratuities.
Additional Information:
Land/Cruise only price does not include arrival/departure transfers.
Passengers arriving to Munich on Day 2 should select flights that arrive no later than 2:00 pm Please note, singles cannot be booked in a Suite. Unfortunately, the Amadeus Elegant cannot accommodate triples. Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators or chair lifts on board. Kindly refer to our Terms for additional information. Language: This itinerary is a multi-lingual cruise. Announcements and shore excursions may be conducted in another language, and an English translator will be provided.
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information,
check our Visas page.
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | | Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months from the date of departure and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies.
It is strongly recommended that passengers apply for visas before traveling, even where it may be possible to apply locally. Applying for a visa locally can be a lengthy process.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. We recommend that you pack a portable alarm clock.
| | Making Telephone Calls from One Country to Another | When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code + destination Country Code + Phone Number.
For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If the international number you wish to call starts with a 0 (zero), you must drop this starting digit when dialing the number.
| | Health Information | Check with your personal physician for the latest overseas travel health information, or contact the Center for Disease Control’s travelers’ hotline at 800-232-4636, web site www.cdc.gov.
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm.
| | Climate & Clothing | Germany - Spring and Autumn: 40–60°F, Summer: 65–80°F, Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Germany Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather
| River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
| Holland - Holland's climate is moderate year round. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Holland Average Temperatures: http://www.gate1travel.com/weather/europe/default.aspx#belgium-weather
| | Book & Film Recommendations | Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.
| EUROPEAN RIVER CRUISES: Books
Danube by Claudio Magris
Between the Woods and the Water by Patrick Leigh Fermor
Ballad of the Whiskey Robber by Julian Rubinstein
Invisible Bridge by Julie Orringer
The Case Worker by Gyorgy Konrád
Fatelessness by Imre Kertesz
Blue River Black Sea by Andrew Eames
EUROPEAN RIVER CRUISES: Films
The Sound of Music (1965)
Amadeus (1984)
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| E-Tickets & Check-In Procedures |
Please review the flight itinerary included in these documents. Print and carry a copy of the air itinerary which contains the record locator (airline reservation number) and e-ticket number(s). At check-in, be prepared to provide your government issued identification (valid passport) and your e-ticket itinerary/ ticket numbers to the agent in order to receive your boarding pass.
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings.
An e-ticket (electronic ticket) represents the purchase of an airline seat. This form of ticket has replaced almost all formerly provided paper tickets. The e-ticket exists only as a digital record in the airlines computers. In most cases your reservation will be confirmed solely on the basis of your government-issued identification. However it may still be necessary to present the e-ticket itinerary which contains your specific reservation code and ticket number(s). Once confirmed, your luggage will be checked-in and a boarding pass provided.
Advance online check-in is available on some airlines. If available, you may enter your airline confirmation number or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter.
When e-tickets cannot be issued, you will receive paper tickets.
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in these documents, a separate voucher(s) confirming those services will be included. You will receive those tickets at your destination from a Gate 1 representative.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. Passengers connecting from another point within the USA may check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Passengers are responsible to reconfirm their flights 72 hours prior to departure. Passengers are also recommended to reconfirm their flight schedule, seat assignments, special meal requests and frequent flier numbers, as applicable. In the event of an airline schedule change, Gate 1 will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Gate 1 is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Gate 1 is unable to provide compensation for schedule changes or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Gate 1 of amended flight details in writing to service@gate1travel.com. Gate 1 cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers, both inside and outside of the USA, typically on small aircraft, may differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions of hand and/or checked luggage. Most airlines apply charges for checked bags. For detailed information regarding your airline's checked baggage policies please visit http://www.gate1travel.com/baggagefees.aspx. Airline policies vary and may change at any time. Gate 1 Travel is not responsible for any excess luggage/ weight charges levied by an airline.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, we recommend that you contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares are not eligible for mileage accrual. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Gate 1 Travel for clarification.
| | Luggage | All Gate 1 land tour packages allow one piece of luggage per person, plus carry-on bag. Please refer to “Airline Luggage Restrictions” for guidance regarding airline policies and charges for checked bags. As Gate 1 will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. See www.gate1travel.com/luggage.aspx for Important Baggage Information for U.S. Travelers.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher.
| River Cruise Docking Locations in Amsterdam - The final docking location is
determined by the Amsterdam Port Authorities and is subject to change. If you are arriving to the port
independently, please go to the docking point listed below. If you are unable to locate your ship, please
contact the ship at the telephone number provided in your tour documents to receive the most recent docking
information. To help identify your ship, passengers traveling with Amadeus Diamond or Princess, or Elegant
may notice a distinctive white pointed canopy tent on the sundeck of the vessel.
- Ship * Sailing Date * Itinerary * Amsterdam Dock
- Diamond * Apr 4, 2012 * Amsterdam - Amsterdam * Ruijterkade oost
- Brilliant * Apr 7, 2012 * Amsterdam - Amsterdam * Ruijterkade oost, Wharf B
- Elegant *Apr 17, 2012 * Amsterdam - Amsterdam * Veemkade PTA, LP 3
- Princess * May 17, 2012 * Amsterdam - Basel * Ruijterkade oost, Wharf A
Westerdoksedijk (West Dock) From the Central Rail Station, when facing the harbor, travel left along
De Ruyterkade for 1/2 mile to Westerdoksedijk.
Steiger From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/4
mile to the Steiger piers.
De Ruijterkade Oost (East Dock) From the Central Rail Station, when facing the harbor, turn right
along De Ruyterkade. The docks are approximately 100 yards along the street.
Veemkade (Passenger Terminal) From the Central Rail Station, when facing the harbor, turn right along
De Ruyterkade and travel less than half mile to the Passenger Terminal. Veemkade docks are located behind
the Terminal building.
Javakade From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and
travel a half mile passing the Passenger Terminal on your left. Turn left onto Javabrug (Java Bridge) and
cross the bridge. At the end of the bridge, turn left onto Javakade.
Coenhaven The dock is located approximately 4 miles from the Central Rail Station. If you have not
purchased a transfer from Gate 1 Travel, it is advisable to take a taxi to the port. From the Central Rail
Station, when facing the harbor, travel left along De Ruyterkade (S100). After 1.5 miles, make a slight left
onto Tasmanstratt (S101) and follow the road making a slight right onto Nieuwe Hemweg (S101, continued).
After 1.6 miles, turn right at Vlothavenweg and continue 1/2 mile. Turn right at Coenhavenweg.
To view a Map of the Amsterdam Docking Locations, visit www.gate1travel.com/european-river-cr
uise/ports-amsterdam.aspx
| Nuremberg Port Information - The dock is located on the Hafenstrasse, close to the Feuerwehr (Fire Brigade Station). Follow Hafenstrasse toward the city center, turn right off the street into a parking lot just before reaching Autobahn A73.
*Sound of Music, Sep 2 and Sep 16: The ship will be docked in Fürth, Germany rather than Nuremberg, Germany. Fürth is approximately 5 miles from the Nuremberg port. Clients arriving independently should meet the ship at Hafenstrasse 93, Fürth, located near the Lehnkering company.
| | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Gate 1 to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Gate 1 or contract your own method of transportation to the hotel or cruise ship.
The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money
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| Hotels | Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard.
| | Hotel Check-in/ Check-out | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
| | River Cruises | Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All cruise ship cabins are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Cabin selection is strictly at the discretion of the cruise ship management. We reserve the right to make ship substitutions with those of equal standard.
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| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Shopping | Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.
We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally-crafted merchandise which you may not be able to find alone. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs.
While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
About Tax-Free Shopping
Tax-Free Shopping (TFS) allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their shopping in some foreign countries. Currently, about 50 countries allow foreign visitors to have their taxes reimbursed. TFS is subject to national regulations such as minimum spend and restrictions on the types of products on which it can be claimed. TSF is currently available in Argentina, Australia, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Korea, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco, The Netherlands, Norway, Poland, Portugal, Russian Federation, Singapore, Slovenia, Slovakia, Spain, South Africa, Sweden, Switzerland, Thailand, Turkey and the United Kingdom. Eligible countries and their specific regulations are subject to change at any time including the % of VAT which is reclaimable and the minimum purchase amount restriction. When planning to shop in a country with Tax-Free Shopping and to reclaim VAT/GST taxes, we recommend that you check the current regulations prior to completing your purchase. In many cases, stores will display signage such as “VAT Refunds for Tourists.” Normally, you will need to present your passport and receive a VAT Refund Application form(s) from the store along with an explanation of how to claim your refund. Sometimes this is completed at the airport upon departure or later via mail from your home. Service fees may apply. Alternatively, you may choose to work with a fee-based VAT Refund Service.
| Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others.
| Holland - Special purchases include beautiful Delft blue pottery and pottery from Makkum and Workum, costume dolls, silverware from Schoonhoven, glass and crystal from Leerdam and diamonds from Amsterdam.
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller.
| European River Cruises - The Euro is the currency used aboard the ship. Please note that while calling at port, other currencies may be used depending on the country being visited.
We are not able to offer a money-changing service on board as this would contravene official regulations. Please use the official exchange offices at the harbors.
Ship Account and Payment:
There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, optional tours etc.) are added to the ship's account. At the end of the cruise, the closing invoice will be presented to the passengers for settlement. Payment can be made by cash in euro or by credit card (American Express, VISA, MasterCard, Diners Club). Please note we cannot except USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.
| Germany - The Euro is the currency of Germany.
| Holland - The Euro is the currency of Holland.
| | Purchasing Tours Locally | On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. http://www.gate1travel.com/terms.aspx#optional
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
Most US-issued credit cards rely on magnetic-strip technology rather than embedded microprocessor chips which are increasingly common overseas. These “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.
| | Gratuities | This is a matter of personal discretion. You may use the following as a guideline:
General Suggested Tipping
- Tour escort (Coordinator; may or may not act as a guide): $6 or $7 per person per day
- Tour escort helper (in some countries): $1 per day
- Driver (Provides chauffeur services and limited assistance with luggage) : $3 per person per day, $2 per half day
- Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): $2 per person per half day of sightseeing, $3 per full day
Suggested Tipping: Hotels
- Porter: $2.00 per bag per person
- Wait staff: 5-10% of the bill (lunch or dinner)
- Chamber maid: $1.00 per person per day
Suggested Tipping: Sea Cruises
- Royal Caribbean: Standard gratuities (subject to change) are $9.75 per person per day including Stateroom attendant, Dining Room Waiter, Assistant Waiter, & Headwaiter ($12 per person per day for Suite guests)
- Louis Hellenic: approx $11 per person per day added automatically to the shipboard account
- Galapagos Islands: $8-9 per person per day
Suggested Tipping: River Cruises
- Europe: Crew: $10 per person per day, Gate 1 Cruise Director: $6 to $7 per person per day
- Russia & Ukraine: Crew: $8 to $10 per person per day
- Egypt: Crew: $5 per person per day
- China: Crew: $8 to $10 per person per day
- Ecuador: Crew: $12 per person per day; Ship's naturalist: $6 per person per day
- Peru: Crew: $15 per person per day
Tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour escort or phone our local office. Numbers have been provided in your documents for your convenience.
| European River Cruises - Gratuities for the crew may be charged to your on board account. Gratuities for Cruise Directors may not be charged to your on board account and must be paid in cash and left in the tip box at the front desk at the conclusion of the cruise. You may also tip other service providers such as local guides and bus drivers at the time of service.
| Germany - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.
| Holland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.
| | Your Safety is Very Important |
Every effort has been taken by Gate 1 Travel to ensure your safety. However, it is important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
- Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
- Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
- Do not leave valuables laying loose in your room. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
- Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
- Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard-to-replace valuables with you in your carry-on bag
- Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
- Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body.
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses
| European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be distributed on the sundeck. When leaving the ship, exchange your cabin card for your personal land card at the reception. This card helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.
| | Disabled Facilities - European River Cruises | Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators aboard the ship, so passengers will be required to climb stairs to access the different decks of the ship. Kindly refer to our Terms for additional information.
| | Embarkation | Embarkation will begin at 4 pm unless otherwise noted in your trip itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Senior Cruise Director.
| | Disembarkation | You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.
| | On Your Cruise - European River Cruises | Attire:
River cruise dress code is always casual. Modest attire (no bathing suits or shorts) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.
Language:
The official language on board is English, although other languages may be spoken. All announcements and information sheets will be provided in English. Optional tours may be performed by a bilingual guide.
Meals and Dietary Restrictions:
Seating will be allocated on the day of embarkation and will remain the same throughout the cruise. Please see your Maitre d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.
Smoking:
Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.
Amenities:
A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.
Excursions:
During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. Some shore excursions are offered for on board purchase provided there are a minimum number of participants. Excursions will be charged to your on board account (VISA, Mastercard, American Express) or can be paid for in euro. Note we cannot accept USD as payment for shore excursions. Please see Gate 1 Terms & Conditions for more information.
http://www.gate1travel.com/terms.aspx#optional
Walking:
River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. There are no elevators aboard the ship, so passengers will be required to climb stairs to access the different decks of the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.
Ports:
For information about the ports of embarkation and disembarkation, please visit http://www.gate1travel.com/european-river-cruise/about-ports.aspx.
Children:
The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 8 years of age.
Telephone:
All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.
Email and Post:
You are able to send and receive emails on the computer on board for a small fee on the MS Elegant, Diamond, Royal, Brilliant and Princess. Internet access will not be available on board the MS Classic and Rhapsody. Any mail with postage can be handed in at the reception. It will be posted at the next port of call.
| | Water Level | A rise or fall in the river water level can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing the USA. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.
| | Local Emergency Phone Numbers | Germany- Ambulance/Fire: 112
- Police: 110
| Holland
| | Languages | Germany - German is the local language. English is generally spoken in tourist areas.
| Holland - Dutch is the local language. English is generally spoken in tourist areas.
| | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| Germany - The voltage used is 230 volts.
| European River Cruises - The voltage used is 220 volts.
| Holland - The voltage used is 230 volts.
| | Code of Conduct | Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.
| Holland - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.
| | Holidays - Germany | | Holidays 2012 | | Jan 1 | New Year's Day | Jan 6 | Feast of the Epiphany | Apr 6 | Good Friday | Apr 8 | Easter | Apr 9 | Easter Monday | May 1 | Labor Day | May 17 | Ascension Day | May 28 | Whit Monday | | Jun 7 | Corpus Christi | Aug 15 | Feast of the Assumption | | Oct 3 | Day of Unity | | Oct 31 | Day of Reformation | Nov 1 | All Saints' Day | Nov 21 | Day of Prayer and Repentance | Dec 24 | Christmas Eve | Dec 25 | Christmas Day (First Day) | Dec 26 | Christmas (Second Day) | Dec 31 | New Year's Eve |
| *Please note: Feast of the Epiphany, Corpus Christi, Feast of the Assumption, Day of Reformation, All Saints' Day and Day of Prayer and Repentance are not observed in all areas. | | Holidays - Holland | | Holidays 2011 | | Jan 1 | New Year's Day | | Apr 22 | Good Friday | Apr 24 | Easter | Apr 25 | Easter Monday | Apr 30 | Queen's Day | May 4 | Liberation Day | Jun 2 | Ascension Day | Jun 13 | Whit Monday | Dec 5 | St. Nicholas' Eve | Dec 24 | Christmas Eve | Dec 25 | Christmas Day | Dec 26 | St. Stephen's Day | Dec 31 | New Year's Eve |
| | | Food and Meals | As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to info@gate1travel.com.
| | About Your Sightseeing | When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary.
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