Highlights | Escorted Tour & Cruise Package Includes - Flights NYC-Fairbanks, Vancouver-NYC
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 13 nights accommodations
- All transfers
- 27 meals: 13 breakfasts, 6 lunches, 8 dinners
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager (Days 1-6)
- Alaska Railroad train service from Denali National Park to Anchorage
- Entrance fees per itinerary
Special Features - Fairbanks City Tour
- Fairbanks Museum
- Sternwheeler cruise in Fairbanks
- Tundra Wilderness Tour in Denali National Park
- Visit to Alaska Native Heritage Center
Also Available
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Itinerary | 
DAY 1, Monday - Arrive in Fairbanks
Arrive in Fairbanks and transfer to your hotel via hotel shuttle van. Balance of the day to explore the city independently
Overnight: Fairbanks
DAY 2, Tuesday - Museum of the North, Sternwheeler Cruise
After this morning's orientation meeting, learn how the gold rush affected Alaska's interior with a tour of Fairbanks that includes a visit to the Fairbanks Museum. Following free time for lunch, cruise the Chena River aboard a sternwheeler. Travel back to the time when traditional riverboats plied the waterways of Alaska's interior during the late 1800's. Evening at leisure
Overnight: Fairbanks
Meals: Breakfast DAY 3, Wednesday - Denali National Park
This morning, depart by motor coach for Denali National Park. The six million acre park is home to Mount McKinley, North America's tallest mountain, as well as 39 species of mammals. While glaciers cover one-sixth of the park, the subarctic wilderness also supports over 650 species of flowering plants. Balance of the day at leisure or optional tours available for purchase locally (subject to weather conditions), including, but not limited to: rafting, helicopter rides, and a jet boat safari
Overnight: Denali National Park
Meals: Breakfast DAY 4, Thursday - Tundra Wilderness Tour
Today, enjoy a tour of Denali National Park on the Tundra Wilderness Tour. Search the pristine wilderness for large wildlife including Grizzly (Brown) Bears, Caribou and Dall sheep. Perhaps the most impressive mammal in the park is the Alaskan Moose, which is the largest in the world and can weigh up to 1,600 pounds
Overnight: Denali National Park
Meals: Breakfast DAY 5, Friday - Alaska Railroad
Morning at leisure. This afternoon, board the world famous Alaska Railroad for the eight-hour journey south. View the beautiful vistas along the scenic Susitna River on your way to Anchorage. Upon arrival, transfer to your hotel
Overnight: Anchorage
Meals: Breakfast DAY 6, Saturday - Alaska Native Heritage Center Visit
This morning, enjoy a brief tour of Anchorage, followed by a visit to the Alaska Native Heritage Center. The Center is a gathering place that celebrates, perpetuates, and shares Alaska native cultures. Afternoon at leisure. Tonight's farewell dinner features an Alaskan-style meal at a local restaurant
Overnight: Anchorage
Meals: Breakfast, Dinner DAY 7, Sunday - Drive to Seward for Embarkation
This morning is free to further explore Anchorage on your own. This afternoon, say goodbye to your tour manager and transfer to the port in Seward located approximately 2.5 hours from Anchorage. The ship will begin sailing at 8:00 pm
Overnight: Cruise
Meals: Breakfast, Dinner DAY 8, Monday - At Sea
Today relax on board as your sail through the Gulf of Alaska. Perhaps take a self-guided audio tour of the ship's art collection, join a demonstration in the Culinary Arts Center or take in a show at the Mondriaan Show Lounge
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 9, Tuesday - Glacier Bay
Today cruise through Glacier Bay, a UNESCO World Heritage Site and national park protecting a unique ecosystem of plants and animals living within an ever-changing glacial landscape. Watch as huge chunks of ice split off glaciers and crash into the sea, splashing water high into the air and thundering for miles around
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 10, Wednesday - Haines, Alaska
Early this morning arrive to Haines, nestled on the shores of America's longest fjord. Perhaps join an optional excursion to the Chilkat Bald Eagle Preserve which protects the habitat of the national bird, or stroll through the art galleries and local shops in town. Haines also serves as en excellent jumping off point for excursions in Skagway. The ship will depart at 9:00 pm this evening
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 11, Thursday - Juneau, Alaska
This morning dock at Juneau at 8:00 am. Located at the foot of grand mountain peaks on the Gastineau Channel, the town of Juneau has the massive Mendenhall Glacier and the immense Juneau Icefields at its back door. Juneau is the place to let your imagination run wild. Explore the lush Tongass National Forest, visit the rustic shops in town, or get out and kayak, dogsled, raft, hike, or whale watch. The ship will continue sailing at 6:00 pm
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 12, Friday - Ketchikan, Alaska
At 11:00 am, arrive in Ketchikan, Alaska. Built out over the water and climbing weathered stairways, Ketchikan clings to the shores of Tongass. Besides the main attractions which include Creek Street, the Tongass Historical Museum, Totem Bight State Park and Saxman Village, try a flightseeing trip to breathtaking Misty Fjords National Monument, an adventure not to be missed. These deep water fjords left by retreating glaciers left granite cliffs towering thousands of feet above the sea and countless waterfalls cascading into placid waters. Continue sailing this evening at 7:00 pm
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 13, Saturday - Inside Passage
Today sail the fabled Inside Passage, which is one of the most scenic sea-lanes in the world, and one of the few where deep-draft vessels can sail close to steep mountain walls. The scenery is unbelievable, with forests in a hundred shades of green and tumbling turquoise glaciers
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 14, Sunday - Return Home
This morning arrive to Vancouver at 7:00 am. Disembark the ship and transfer to the airport for your departure flight
Meals: Breakfast |
| | Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently. |
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Optionals | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. |
Rates & Hotels | Step 1: Select Your Choice of Cabin & Hotel Plans Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation |
*Not Included:
Holland America Line Taxes & Fees, optional tours, shore excursions, and gratuities. Holland America Line reserves the right to re-instate the fuel supplement for all guests at up to $9 per person per day if the NYMEX oil price exceeds $70 per barrel.
Additional Information:
Land only price includes the arrival transfer airport to hotel, and the hotel in Anchorage to port in Seward transfer. The departure transfer Seward port to the airport in Anchorage is not included.
Flights from the USA may arrive early on DAY 2. Sightseeing commences in the late morning of Day 2 Fairbanks: Accommodations at the Wedgewood Resort or similar hotel.
Anchorage: Accommodations at the Clarion Suites or similar hotel.
Final hotels will be advised 30 days prior to departure. The route and program may vary according to weather conditions, seasonal changes, safety issues and wildlife migration patterns. Wildlife and visits listed in the itinerary are based upon optimal conditions and therefore subject to change. Passengers disembarking to the airport should select flights that depart no earlier than 1:00 pm. Reservations may only be completed for one cabin. Customers requiring multiple cabins will require one reservation per cabin.
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information,
check our Visas page.
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | | Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months from the date of departure and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies.
It is strongly recommended that passengers apply for visas before traveling, even where it may be possible to apply locally. Applying for a visa locally can be a lengthy process.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. We recommend that you pack a portable alarm clock.
| Preparing to Sail on Holland America Line®
Upon booking a Tour & Cruise package, Gate 1 will provide a Holland America Line (HAL) Reservation Number. You may now manage your cruise planning online with HAL. Go to www.hollandamerica.com, select “Register” and follow the instructions in order to create your Account. Once created, you may login to “My Account” at any time to manage the details of your cruise, including:
- Browse and book optional shore excursions;
- Complete specialty dining reservations;
- Research ports of call and additional destination information;
- Check-in online and print luggage tags;
- Browse Frequently Asked Questions;
- Review Mariner Society benefits.
Holland America Line® Know Before You Go
For complete information to help you prepare for your Holland America Line experience, please review Know Before You Go information at http://www.hollandamerica.com/assets/cruise-vacation-onboard/KBYG.pdf which addresses important details of General Information, Cruise Preparation, Arrival Advice, Shipboard Life, and Disembarkation.
Holland America Line® Online Check-In
Check-in may be completed at Holland America Online Check-In. Guests are encouraged to complete the online check-n process at least 30 days prior to departure and in all cases prior to leaving home.
| | Making Telephone Calls from One Country to Another | When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code + destination Country Code + Phone Number.
For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If the international number you wish to call starts with a 0 (zero), you must drop this starting digit when dialing the number.
| | Health Information | Check with your personal physician for the latest overseas travel health information, or contact the Center for Disease Control’s travelers’ hotline at 800-232-4636, web site www.cdc.gov.
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm.
| | Climate & Clothing | Alaska - There is a wide range of weather in Alaska. The average temperature in summer is 60-65°F degrees during the day. The temperature falls to around 45-50°F overnight. May and September tend to be below these averages, though the temperature is still generally comfortable for traveling.
Spring and Fall: 30°F–50°F; Summer: 50°F–70°F; Winter: 0°F–25°F. Bring comfortable walking and sturdy shoes, a sweater, clothes you can layer, an all-weather jacket, gloves, and a hat. Sunglasses and binoculars are also recommended.
Please be aware that due to its high latitude Alaska experiences months of extended daylight, and during the summer there are periods when the sun does not ever fully set. Most visitors find this phenomenon beautiful and fascinating, but a sleep mask is advisable for travelers who prefer sleeping in complete darkness.
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| E-Tickets & Check-In Procedures |
Please review the flight itinerary included in these documents. Print and carry a copy of the air itinerary which contains the record locator (airline reservation number) and e-ticket number(s). At check-in, be prepared to provide your government issued identification (valid passport) and your e-ticket itinerary/ ticket numbers to the agent in order to receive your boarding pass.
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings.
An e-ticket (electronic ticket) represents the purchase of an airline seat. This form of ticket has replaced almost all formerly provided paper tickets. The e-ticket exists only as a digital record in the airlines computers. In most cases your reservation will be confirmed solely on the basis of your government-issued identification. However it may still be necessary to present the e-ticket itinerary which contains your specific reservation code and ticket number(s). Once confirmed, your luggage will be checked-in and a boarding pass provided.
Advance online check-in is available on some airlines. If available, you may enter your airline confirmation number or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter.
When e-tickets cannot be issued, you will receive paper tickets.
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in these documents, a separate voucher(s) confirming those services will be included. You will receive those tickets at your destination from a Gate 1 representative.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. Passengers connecting from another point within the USA may check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Passengers are responsible to reconfirm their flights 72 hours prior to departure. Passengers are also recommended to reconfirm their flight schedule, seat assignments, special meal requests and frequent flier numbers, as applicable. In the event of an airline schedule change, Gate 1 will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Gate 1 is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Gate 1 is unable to provide compensation for schedule changes or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Gate 1 of amended flight details in writing to service@gate1travel.com. Gate 1 cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers, both inside and outside of the USA, typically on small aircraft, may differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions of hand and/or checked luggage. Most airlines apply charges for checked bags. For detailed information regarding your airline's checked baggage policies please visit http://www.gate1travel.com/baggagefees.aspx. Airline policies vary and may change at any time. Gate 1 Travel is not responsible for any excess luggage/ weight charges levied by an airline.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, we recommend that you contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares are not eligible for mileage accrual. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Gate 1 Travel for clarification.
| | Luggage | All Gate 1 land tour packages allow one piece of luggage per person, plus carry-on bag. Please refer to “Airline Luggage Restrictions” for guidance regarding airline policies and charges for checked bags. As Gate 1 will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. See www.gate1travel.com/luggage.aspx for Important Baggage Information for U.S. Travelers.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher.
| | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Gate 1 to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Gate 1 or contract your own method of transportation to the hotel or cruise ship.
The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money
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| Hotels | Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard.
| | Hotel Check-in/ Check-out | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
| Alaska Hotels - One of the interesting aspects of your tour will be the variety of accommodations you will enjoy. The rooms for your tour are pre-assigned by the hotels. While every effort is made to assign similar rooms to all tour members, this is not always possible. Group check-in has been arranged prior to your arrival and a key packet will be given to you by your tour manager. Please be aware that accommodations in some areas of Alaska may offer limited amenities.
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| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Shopping | Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.
We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally-crafted merchandise which you may not be able to find alone. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs.
While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
About Tax-Free Shopping
Tax-Free Shopping (TFS) allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their shopping in some foreign countries. Currently, about 50 countries allow foreign visitors to have their taxes reimbursed. TFS is subject to national regulations such as minimum spend and restrictions on the types of products on which it can be claimed. TSF is currently available in Argentina, Australia, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Korea, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco, The Netherlands, Norway, Poland, Portugal, Russian Federation, Singapore, Slovenia, Slovakia, Spain, South Africa, Sweden, Switzerland, Thailand, Turkey and the United Kingdom. Eligible countries and their specific regulations are subject to change at any time including the % of VAT which is reclaimable and the minimum purchase amount restriction. When planning to shop in a country with Tax-Free Shopping and to reclaim VAT/GST taxes, we recommend that you check the current regulations prior to completing your purchase. In many cases, stores will display signage such as “VAT Refunds for Tourists.” Normally, you will need to present your passport and receive a VAT Refund Application form(s) from the store along with an explanation of how to claim your refund. Sometimes this is completed at the airport upon departure or later via mail from your home. Service fees may apply. Alternatively, you may choose to work with a fee-based VAT Refund Service.
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller.
| | Purchasing Tours Locally | On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. http://www.gate1travel.com/terms.aspx#optional
| Alaska - Optional land excursions may be added to enhance an already great tour. Aerial sightseeing around Mt. McKinley, rafting and visiting Iditarod champion kennels are just a few of the unique excursions that may be available. Your local Alaskan tour manager will provide details on all optional tours and costs. In addition, the tour manager will ensure that reservations are secured and provide all relevant information regarding the activity as requested. Please note that most optional tours cannot be pre-sold as many of these tours are contingent upon local weather conditions.
| Canada - Optional tours and excursions can be purchased to further enhance your exciting tour. A helicopter flight over Niagara Falls, a tour of Montreal by night, and whale watching in Quebec are among the unique excursions that may be available in eastern Canada. Optional tours in western Canada may include a gondola ride up Sulphur Mountain in Banff, rafting in Jasper National Park, and whale watching in Victoria. Your local tour manager will provide information on available excursions throughout your tour and ensure reservations are secured. Please note that optional tours cannot be pre-sold and are subject to local weather and operating conditions, minimum number requirements, and availability.
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
Most US-issued credit cards rely on magnetic-strip technology rather than embedded microprocessor chips which are increasingly common overseas. These “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.
| | Gratuities | This is a matter of personal discretion. You may use the following as a guideline:
General Suggested Tipping
- Tour escort (Coordinator; may or may not act as a guide): $6 or $7 per person per day
- Tour escort helper (in some countries): $1 per day
- Driver (Provides chauffeur services and limited assistance with luggage) : $3 per person per day, $2 per half day
- Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): $2 per person per half day of sightseeing, $3 per full day
Suggested Tipping: Hotels
- Porter: $2.00 per bag per person
- Wait staff: 5-10% of the bill (lunch or dinner)
- Chamber maid: $1.00 per person per day
Suggested Tipping: Sea Cruises
- Royal Caribbean: Standard gratuities (subject to change) are $9.75 per person per day including Stateroom attendant, Dining Room Waiter, Assistant Waiter, & Headwaiter ($12 per person per day for Suite guests)
- Louis Hellenic: approx $11 per person per day added automatically to the shipboard account
- Galapagos Islands: $8-9 per person per day
Suggested Tipping: River Cruises
- Europe: Crew: $10 per person per day, Gate 1 Cruise Director: $6 to $7 per person per day
- Russia & Ukraine: Crew: $8 to $10 per person per day
- Egypt: Crew: $5 per person per day
- China: Crew: $8 to $10 per person per day
- Ecuador: Crew: $12 per person per day; Ship's naturalist: $6 per person per day
- Peru: Crew: $15 per person per day
Tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour escort or phone our local office. Numbers have been provided in your documents for your convenience.
| Holland America Line® - To ensure that the efforts of crew members are recognized and rewarded, a daily Hotel Service Charge is automatically added to each guest’s shipboard account. The Hotel Service Charge is US$11 per guest per day and is subject to change without notice. If our service exceeds or fails to meet your expectations, you are free to adjust this amount. The Hotel Service Charge is paid to Holland America Line crew members, and represents an important part of their compensation. A 15% service charge is automatically added to bar charges and Dining Room wine purchases.
| | On-board Cashless System – Holland America® | All Holland America ships operate on a cashless system, meaning your boarding card will be used as a charge card to make all onboard purchases. Normally to activate this account online, most guests provide a credit card (American Express, MasterCard, Visa, and Discover), to have these purchases charged to at the end of their cruise. Your credit or debit card number(s) will be securely sent to the ship in preparation for your cruise. Upon embarkation, Holland America will seek an initial authorization on your card(s) for US$60 per person for each day of your cruise. (Please note, this authorization will not be placed against your credit or debit card(s) until the day of sailing.) At the end of your cruise, you will receive a final statement, and your card(s) will be charged only for the actual amount of your purchases. Refunds for purchases of onboard products and services will be credited to your onboard account whether purchased prior to or during your cruise. Please have the credit or debit card(s) you registered with you. If you do not want to use a credit or debit card, you may pay a cash deposit directly to Holland America prior to embarkation, or to the ship at time of boarding in the same amount (US$60/person/day). With the cash option on the day of embarkation, you must bring enough cash to cover the $60/person/day account deposit. Failure to do so may forfeit your right to board. Any excess deposit will be refunded to you at the end of the cruise. Traveler’s checks may be cashed at the front office to make your deposit. Personal checks are not accepted on board. When you board the ship, your account will have been activated and you may make purchases immediately by showing your guest identification card and signing a receipt. Please Note: There is not an Automated Teller Machine (ATM) available onboard. The currency onboard Holland America ships is the US Dollar.
| | Your Safety is Very Important |
Every effort has been taken by Gate 1 Travel to ensure your safety. However, it is important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
- Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
- Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
- Do not leave valuables laying loose in your room. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
- Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
- Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard-to-replace valuables with you in your carry-on bag
- Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
- Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body.
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses
| | Cruise Embarkation / Disembarkation – Holland America Line® | For details regarding Holland America embarkation and disembarkation procedures, as well as other important information, please review Know Before You Go information at http://www.hollandamerica.com/assets/cruise-vacation-onboard/KBYG.pdf.
| | On Your Cruise - Holland America Line® | Know Before You Go:
For complete information to help you prepare for your Holland America Line experience, please review Know Before You Go information at http://www.hollandamerica.com/assets/cruise-vacation-onboard/KBYG.pdf which addresses important details of General Information, Cruise Preparation, Arrival Advice, Shipboard Life, and Disembarkation.
Electricity:
All staterooms are equipped with standard 110 AC and 220 AC outlets.
Shore Excursions::
Shore excursions may be booked in advance online with Holland America via “My Account.” Alternatively, shore excursions may be purchased onboard, subject to advance booking restrictions and availability.
Meals:
Dining options will vary from ship to ship. At the time of booking, you will have the option to select between traditional pre-set seating and dining times or a flexible open schedule. Meals from many onboard venues, such as the Lido Restaurant, Terrace Grill and Main Dining Room, are included in the price of your cruise. Supplements apply for dining at some venues including The Pinnacle Grill and Tamarind Restaurant.
What to Wear Onboard:
Dress for comfort. Daily life aboard ship and in ports of call is laid back and casual. Warmer climates call for clothing made of lightweight, breathable fabrics. For cooler climates, we suggest casual clothes that can be layered easily and possibly a raincoat and waterproof hat or umbrella and gloves. Bring a swimsuit as all ships have pools and whirlpools. You may wish to bring more than one outfit for the water. If you would like to jog on the sports deck or work out in the Fitness Center, bring workout gear. Footwear should include comfortable walking shoes for visits ashore and sandals or rubber-soled shoes for strolling on deck. Evening dress falls into two distinct categories; Formal or Smart Casual. Smart Casual can be defined as slacks and sports shirt or sweater for men and skirt or trousers and sweater or blouse for women. Printed T-shirts, swimsuits, tank tops and shorts are not allowed in the restaurants or public areas during the evening hours. On festive Formal evenings, ladies wear a cocktail dress or gown and gentlemen wear a suit and tie or tuxedo. There are approximately two formal nights per seven days and three formal nights per ten days.
| | Local Emergency Phone Numbers | Alaska
| | Languages | | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| | Code of Conduct | | Holidays - Canada | | Holidays 2012 | | Jan 1 | New Year's Day | Feb 20 | Family Day (Alberta and Ontario) | Apr 6 | Good Friday | Apr 9 | Easter Monday (Quebec) | May 21 | Victoria Day | Jul 2 | Canada Day | Aug 6 | Civic Holiday (British Colombia and Ontario) | Sep 3 | Labour Day | Oct 8 | Thanksgiving Day | Nov 11 | Remembrance Day | Dec 25 | Christmas | Dec 26 | Boxing Day |
| | | Food and Meals | As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to info@gate1travel.com.
| | About Your Sightseeing | When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary.
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