Highlights | Independent Tour & Cruise Package Includes - Round trip flights NYC-Rome
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 13 nights First Class accommodations
- Hotel to port transfer
- 32 meals: 13 breakfasts, 9 lunches, 10 dinners
Also Available
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Itinerary | 
DAY 1- Depart the USA
Depart the USA for Italy. Your flight includes meals, drinks, and in-flight entertainment for your journey DAY 2 - Arrive in Rome
Arrive and transfer to your hotel on your own. Know as the "Eternal City" for its influential role throughout European history, Rome is home to countless historical monuments, world famous art, architecture and ancient ruins. The balance of the day is at leisure
Overnight: Rome
DAY 3 - Rome City Tour
Today explore Rome independently. You may want to take a tour of "ancient Rome" by visiting the Roman Forum, the political center during the Roman Republic, the triumphal Arch of Constantine, the Arch of Titus and the Colosseum the largest amphitheater built in the Roman Empire
Optional: Monuments of Rome (AM)
Optional: Ancient Rome (PM)
Overnight: Rome
Meals: Breakfast DAY 4 - Full Day in Rome
Enjoy another full day of exploration in Rome. Perhaps begin your tour with the visit to the Vatican Museums and Michelangelo's breathtaking Sistine Chapel. Stroll through St. Peter's Square, passing Bernini's famous colonnade, to visit St. Peter's Basilica, where you will view Michelangelo's Pieta. This highly-finished marble sculpture depicts the body of Jesus in the arms of Mary after the Crucifixion, and is considered one of the most powerfully moving works of art in the Western world
Optional: Vatican Museums (AM)
Overnight: Rome
Meals: Breakfast DAY 5 - Embark Cruise
Enjoy the morning at leisure in Rome. Do some last minute sightseeing, perhaps admiring the breathtaking grandeur of the Trevi Fountain. In the early afternoon, transfer to the port in Civitavecchia. Set sail this evening at 5:00 pm
Overnight: Cruise
Meals: Breakfast, Dinner
DAY 6 - Full Day in Livorno
This morning at 7:00 am, arrive in Livorno, located in the heart of the Tuscany region of Italy. Enjoy the beautiful countryside or opt to visit nearby Florence and Pisa. Florence is known as the birthplace of the Renaissance and is world renowned for its art galleries, including the Accademia of Fine Arts, where Michelangelo's David is housed, and the Uffizi Gallery. Pisa is home to spectacular churches as well as the iconic Leaning Tower. This evening at 8:00 pm, sail to Monte Carlo
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 7 - Full Day in Monte Carlo, Monaco*
This morning arrive in Monte Carlo at 7:00 am, and experience a slice of the luxurious lifestyle on the Riviera. Stroll through town taking in the grand fashion, yachts, and world class cuisine. Be sure not to miss a visit to the famed Le Grand Casino. Set sail for Barcelona at 7:00 pm
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 8 - Afternoon in Barcelona
Arrive in Barcelona at 12:00 pm. Perhaps stop at Park Guell, one of Barcelona's largest urban parks designed by Gaudi, the famous Catalan architect. Originally planned to be an exclusive area for the richest families of Barcelona's bourgeoisie, it was later opened to the public. Though the park was never fully completed, it is considered one of Gaudi's most colorful and playful works. The ship will remain docked in Barcelona overnight. This evening, perhaps take a stroll down the historic avenue of Las Ramblas, the most famous and lively street in Barcelona
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 9 - Full Day in Barcelona
Enjoy a second day in Barcelona. You could pay a visit to the hill of Montjuic for a panoramic view of the city, as well as a tour of the Olympic Stadium, built for the 1992 Summer Games. While in Barcelona be sure not to miss the Sagrada Familia, Gaudi's unfinished masterpiece and Europe's most unconventional church. Set sail for Palma de Mallorca at 6:00 pm
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 10 - Full Day in Palma de Mallorca, Spain
This morning arrive in Palma de Mallorca around 8:00 am. Palma de Mallorca is the largest city and capital of the Balearic Islands, a group of Mediterranean islands off the east coast of Spain and known throughout Europe as a popular holiday resort . Set sail this evening at 6:00 pm
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 11 - At Sea
Enjoy a day at sea aboard the ship as you sail across the sparkling Mediterranean. Take advantage of your ship's many unique features including the Explorations Café, Hydro Pool, Casino or the Ocean Bar
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 12 - Full Day in Tunis
At 8:00 am arrive in La Goulette (Tunis). The capital of Tunisia offers a busy city center and medina. Perhaps make a visit to the Bardo Museum which holds a collection of mosaics from nearby Carthage. This evening set sail at 5:30 pm
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 13 - Full Day in Trapani*
This morning arrive in Trapani, Italy at 7:00 am. This beautiful city on the west coast of Sicily is excellent for strolling through medieval hills and ancient ruins. Take time to tour the ancient Senate and 14th-15th century churches. Sail for Naples at 6:00 pm
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 14 - Full Day in Naples
Today at 8:00 am, dock in Naples, located on Italy's breathtaking southern coast. Explore this picturesque city, or join an excursion to see the impressive sites in the area. Go to the city of Pompeii, destroyed by the Volcano Vesuvius in 79 AD, and has remained remarkably well-preserved by the ash that buried it, or marvel at the natural beauty of Italy's Amalfi Coast, including the Isle of Capri, with its towering rock cliffs and turquoise waters. Sail for Rome this evening at 6:00 pm
Overnight: Cruise
Meals: Breakfast, Lunch, Dinner DAY 15 - Depart for the USA
This morning arrive in Civitavecchia at 7:00 am, and transfer independently to the airport for your departure flight
Meals: Breakfast June 13 departure: Day 7, Monte Carlo, will depart at 5pm. Day 13 will visit Palermo, Italy 7am – 5 pm instead of Trapani, Italy. |
| | Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently. |
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Optionals | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. | #1 Monuments of Rome 8:30 AM | Day #3 |
01 Apr 2012 - 31 Oct 2012 $51
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This morning, depart Piazza San Bernardo, site of Moses' Fountain, and continue to the Piazza della Repubblica. The walking tour is designed to take you through the ages of Rome, starting from St. Peter's Basilica. Proceed to the famous Piazza Navona, erected over the ruins of Domitian's Circus, before heading to the best preserved of all ancient Roman buildings, the Pantheon, whose original dome is the largest surviving from antiquity in the world. Tour ends at the Trevi Fountain, the largest and most exquisite baroque fountain in Rome.
Departs at 8:30 a.m. from Via V. E. Orlando, 95. Pick-up from hotel 60 minutes prior to departure time. Drop-off in city center.
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| #2 Ancient Rome 2:30 PM | Day #3 |
01 Apr 2012 - 31 Oct 2012 $77
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Today's tour will feature the classic splendor of the Roman Empire. Leave Piazza San Bernardo, adorned by Moses' Fountain, and head to Piazza Venezia where you will admire the Memorial to King Vittorio Emanuele II and the Tomb of the Unknown Soldier. Continue to the square of the Capitol, and admire the unique sight of the Forum, Colosseum and Palatine Hill, one of Rome's most ancient districts. Walk along the pavement of the original Roman grid, which crosses the ruins of the Roman Forum, the Curia, and the Reggia. Enjoy views of the Temple of Vesta, the Arch of Titus and the Triumphal Arch of Constantine. Continue with an inside tour of the Colosseum, a giant amphitheater used for gladiatorial contests and public spectacles, and the largest building ever built in the Roman Empire.
Departs at 3 p.m. (Mar 16-Nov 15) and 2.30 p.m. (Nov 16-Mar 15) from Via V. E. Orlando, 95. Pick-up from hotel 1 hour prior to departure time. Drop-off in city center.
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| #3 Vatican Museums 8:30 AM | Day #4 |
02 May 2012 - 28 Jun 2012 $84
30 Jun 2012 - 13 Aug 2012 $84
17 Aug 2012 - 31 Oct 2012 $84
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This morning, depart from the Piazza San Bernardo, site of Moses' Fountain, and travel along Via Bissolati and Via Veneto. Pass by Villa Borghese, one of Europe's most elegant parks, and previous estate of the noble Borghese family. The tour continues to the Vatican Museum and Galleries, where you will find galleries of chandeliers, tapestries, geographical maps, the Sobiesky Hall and the Immaculate Conception Hall. From here, visit the Sistine Chapel and behold the great frescoes by Michelangelo. Passing through the Vatican Hall, continue to the Basilica of Saint Peter, one of the four major basilicas of Rome, and burial site of its namesake, Saint Peter.
Please note that on Wednesdays during the Holy Father's Audience, the visit inside St. Peter's Basilica will not take place.
Departs at 7:30 a.m. (Apr - Oct); and 8:30 a.m. (Nov - Mar) from Via V. E. Orlando, 95. Pick-up from hotel 45 minutes prior to departure time (between 6:30 a.m. and 7:15 a.m for Apr - Oct and between 7:30 a.m. and 8:15 a.m for Nov - Mar). Drop-off in city center.
*Please note that conservative clothing should be worn when visiting the Vatican, meaning legs and shoulders should be covered*
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Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. |
Rates & Hotels | Step 1: Select Your Choice of Cabin & Hotel Plans Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation |
*Not Included:
Holland America Line Taxes & Fees, newly introduced Italian City Taxes (payable locally), arrival & departure transfers, optional tours, shore excursions, and gratuities. Holland America Line reserves the right to re-instate the fuel supplement for all guests at up to $9 per person per day if the NYMEX oil price exceeds $70 per barrel.
Additional Information:
Upgrade to the Ambasciatori Palace, Rome is available.
Passengers disembarking to the airport should select flights that depart no earlier than 12:00 pm. Reservations may only be completed for one cabin. Customers requiring multiple cabins will require one reservation per cabin.
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information,
check our Visas page.
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | | Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months from the date of departure and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies.
It is strongly recommended that passengers apply for visas before traveling, even where it may be possible to apply locally. Applying for a visa locally can be a lengthy process.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. We recommend that you pack a portable alarm clock.
| Preparing to Sail on Holland America Line®
Upon booking a Tour & Cruise package, Gate 1 will provide a Holland America Line (HAL) Reservation Number. You may now manage your cruise planning online with HAL. Go to www.hollandamerica.com, select “Register” and follow the instructions in order to create your Account. Once created, you may login to “My Account” at any time to manage the details of your cruise, including:
- Browse and book optional shore excursions;
- Complete specialty dining reservations;
- Research ports of call and additional destination information;
- Check-in online and print luggage tags;
- Browse Frequently Asked Questions;
- Review Mariner Society benefits.
Holland America Line® Know Before You Go
For complete information to help you prepare for your Holland America Line experience, please review Know Before You Go information at http://www.hollandamerica.com/assets/cruise-vacation-onboard/KBYG.pdf which addresses important details of General Information, Cruise Preparation, Arrival Advice, Shipboard Life, and Disembarkation.
Holland America Line® Online Check-In
Check-in may be completed at Holland America Online Check-In. Guests are encouraged to complete the online check-n process at least 30 days prior to departure and in all cases prior to leaving home.
| | Making Telephone Calls from One Country to Another | When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code + destination Country Code + Phone Number.
For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If the international number you wish to call starts with a 0 (zero), you must drop this starting digit when dialing the number.
| | Health Information | Check with your personal physician for the latest overseas travel health information, or contact the Center for Disease Control’s travelers’ hotline at 800-232-4636, web site www.cdc.gov.
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm.
| | Climate & Clothing | Italy - Spring and Fall: 55-75°F; Summer: 70-85°F; Winter: 40-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Italy Average Temperatures: http://www.gate1travel.com/weather/europe/default.aspx#italy-weather
| | About Independent Travel | Independent tours allow you the freedom and flexibility to enjoy your vacation days at your own pace, to explore on your own, to be spontaneous and to focus on personal interests. Accordingly, independent tours are very different from Gate 1’s escorted tours, which are conducted by a Tour Manager who accompanies you throughout, manages your needs and provides expert guiding services from the beginning to the end of your tour.
When traveling independently, please bear in mind that you will be responsible for your needs throughout. Depending upon the package or services you have selected, you may encounter representatives along the way, such as a transfer driver, or a local sightseeing guide. Those may be included in your tour or options you have pre-selected. However, you will be on your own to handle your luggage, locate service providers, check into and out of your hotels, and to get to and from train stations or car rental counters.
Independent touring, as the name implies is for the independent traveler who is comfortable traveling on one’s own with less guidance. Of course, as with all Gate 1 touring packages, you will find your services exactly as reserved when you arrive to your destination.
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| E-Tickets & Check-In Procedures |
Please review the flight itinerary included in these documents. Print and carry a copy of the air itinerary which contains the record locator (airline reservation number) and e-ticket number(s). At check-in, be prepared to provide your government issued identification (valid passport) and your e-ticket itinerary/ ticket numbers to the agent in order to receive your boarding pass.
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings.
An e-ticket (electronic ticket) represents the purchase of an airline seat. This form of ticket has replaced almost all formerly provided paper tickets. The e-ticket exists only as a digital record in the airlines computers. In most cases your reservation will be confirmed solely on the basis of your government-issued identification. However it may still be necessary to present the e-ticket itinerary which contains your specific reservation code and ticket number(s). Once confirmed, your luggage will be checked-in and a boarding pass provided.
Advance online check-in is available on some airlines. If available, you may enter your airline confirmation number or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter.
When e-tickets cannot be issued, you will receive paper tickets.
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in these documents, a separate voucher(s) confirming those services will be included. You will receive those tickets at your destination from a Gate 1 representative.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. Passengers connecting from another point within the USA may check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Passengers are responsible to reconfirm their flights 72 hours prior to departure. Passengers are also recommended to reconfirm their flight schedule, seat assignments, special meal requests and frequent flier numbers, as applicable. In the event of an airline schedule change, Gate 1 will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Gate 1 is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Gate 1 is unable to provide compensation for schedule changes or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Gate 1 of amended flight details in writing to service@gate1travel.com. Gate 1 cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers, both inside and outside of the USA, typically on small aircraft, may differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions of hand and/or checked luggage. Most airlines apply charges for checked bags. For detailed information regarding your airline's checked baggage policies please visit http://www.gate1travel.com/baggagefees.aspx. Airline policies vary and may change at any time. Gate 1 Travel is not responsible for any excess luggage/ weight charges levied by an airline.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, we recommend that you contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares are not eligible for mileage accrual. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Gate 1 Travel for clarification.
| | Luggage | All Gate 1 land tour packages allow one piece of luggage per person, plus carry-on bag. Please refer to “Airline Luggage Restrictions” for guidance regarding airline policies and charges for checked bags. As Gate 1 will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. See www.gate1travel.com/luggage.aspx for Important Baggage Information for U.S. Travelers.
| | Alitalia Flights | Please note flight schedules can change or may be cancelled while you are traveling. It is best to re-confirm your flights 48-24 hours prior to travel.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher.
| | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Gate 1 to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Gate 1 or contract your own method of transportation to the hotel or cruise ship.
The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money
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| Hotels | Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard.
| | Hotel Check-in/ Check-out | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
| Rome City Tax - Effective January 1, 2011, the authorities of Rome have introduced a city tax on all hotels and certain tour services. The new tax requires a contribution of Euro 3 per person per night for 4 and 5 star hotels, or a contribution of Euro 2 per person per night for all other hotel categories. It will be charged and collected by your hotel and service providers. Gate 1 regrets that we are currently unable to collect this tax in advance or include it in your price. Effective for customers on escorted tours traveling April 2012 or later, this tax will be included in the tour price. Please note that Gate 1’s hotel ratings may differ from official star ratings which determine the tax level.
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| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Shopping | Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.
We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally-crafted merchandise which you may not be able to find alone. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs.
While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
About Tax-Free Shopping
Tax-Free Shopping (TFS) allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their shopping in some foreign countries. Currently, about 50 countries allow foreign visitors to have their taxes reimbursed. TFS is subject to national regulations such as minimum spend and restrictions on the types of products on which it can be claimed. TSF is currently available in Argentina, Australia, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Korea, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco, The Netherlands, Norway, Poland, Portugal, Russian Federation, Singapore, Slovenia, Slovakia, Spain, South Africa, Sweden, Switzerland, Thailand, Turkey and the United Kingdom. Eligible countries and their specific regulations are subject to change at any time including the % of VAT which is reclaimable and the minimum purchase amount restriction. When planning to shop in a country with Tax-Free Shopping and to reclaim VAT/GST taxes, we recommend that you check the current regulations prior to completing your purchase. In many cases, stores will display signage such as “VAT Refunds for Tourists.” Normally, you will need to present your passport and receive a VAT Refund Application form(s) from the store along with an explanation of how to claim your refund. Sometimes this is completed at the airport upon departure or later via mail from your home. Service fees may apply. Alternatively, you may choose to work with a fee-based VAT Refund Service.
| Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.
Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller.
| Italy - The Euro is the currency of Italy.
| | Purchasing Tours Locally | On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. http://www.gate1travel.com/terms.aspx#optional
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
Most US-issued credit cards rely on magnetic-strip technology rather than embedded microprocessor chips which are increasingly common overseas. These “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.
| | Gratuities | This is a matter of personal discretion. You may use the following as a guideline:
General Suggested Tipping
- Tour escort (Coordinator; may or may not act as a guide): $6 or $7 per person per day
- Tour escort helper (in some countries): $1 per day
- Driver (Provides chauffeur services and limited assistance with luggage) : $3 per person per day, $2 per half day
- Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): $2 per person per half day of sightseeing, $3 per full day
Suggested Tipping: Hotels
- Porter: $2.00 per bag per person
- Wait staff: 5-10% of the bill (lunch or dinner)
- Chamber maid: $1.00 per person per day
Suggested Tipping: Sea Cruises
- Royal Caribbean: Standard gratuities (subject to change) are $9.75 per person per day including Stateroom attendant, Dining Room Waiter, Assistant Waiter, & Headwaiter ($12 per person per day for Suite guests)
- Louis Hellenic: approx $11 per person per day added automatically to the shipboard account
- Galapagos Islands: $8-9 per person per day
Suggested Tipping: River Cruises
- Europe: Crew: $10 per person per day, Gate 1 Cruise Director: $6 to $7 per person per day
- Russia & Ukraine: Crew: $8 to $10 per person per day
- Egypt: Crew: $5 per person per day
- China: Crew: $8 to $10 per person per day
- Ecuador: Crew: $12 per person per day; Ship's naturalist: $6 per person per day
- Peru: Crew: $15 per person per day
Tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour escort or phone our local office. Numbers have been provided in your documents for your convenience.
| Italy - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.
| Holland America Line® - To ensure that the efforts of crew members are recognized and rewarded, a daily Hotel Service Charge is automatically added to each guest’s shipboard account. The Hotel Service Charge is US$11 per guest per day and is subject to change without notice. If our service exceeds or fails to meet your expectations, you are free to adjust this amount. The Hotel Service Charge is paid to Holland America Line crew members, and represents an important part of their compensation. A 15% service charge is automatically added to bar charges and Dining Room wine purchases.
| | On-board Cashless System – Holland America® | All Holland America ships operate on a cashless system, meaning your boarding card will be used as a charge card to make all onboard purchases. Normally to activate this account online, most guests provide a credit card (American Express, MasterCard, Visa, and Discover), to have these purchases charged to at the end of their cruise. Your credit or debit card number(s) will be securely sent to the ship in preparation for your cruise. Upon embarkation, Holland America will seek an initial authorization on your card(s) for US$60 per person for each day of your cruise. (Please note, this authorization will not be placed against your credit or debit card(s) until the day of sailing.) At the end of your cruise, you will receive a final statement, and your card(s) will be charged only for the actual amount of your purchases. Refunds for purchases of onboard products and services will be credited to your onboard account whether purchased prior to or during your cruise. Please have the credit or debit card(s) you registered with you. If you do not want to use a credit or debit card, you may pay a cash deposit directly to Holland America prior to embarkation, or to the ship at time of boarding in the same amount (US$60/person/day). With the cash option on the day of embarkation, you must bring enough cash to cover the $60/person/day account deposit. Failure to do so may forfeit your right to board. Any excess deposit will be refunded to you at the end of the cruise. Traveler’s checks may be cashed at the front office to make your deposit. Personal checks are not accepted on board. When you board the ship, your account will have been activated and you may make purchases immediately by showing your guest identification card and signing a receipt. Please Note: There is not an Automated Teller Machine (ATM) available onboard. The currency onboard Holland America ships is the US Dollar.
| | Your Safety is Very Important |
Every effort has been taken by Gate 1 Travel to ensure your safety. However, it is important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
- Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
- Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
- Do not leave valuables laying loose in your room. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
- Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
- Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard-to-replace valuables with you in your carry-on bag
- Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
- Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body.
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses
| | Cruise Embarkation / Disembarkation – Holland America Line® | For details regarding Holland America embarkation and disembarkation procedures, as well as other important information, please review Know Before You Go information at http://www.hollandamerica.com/assets/cruise-vacation-onboard/KBYG.pdf.
| | On Your Cruise - Holland America Line® | Know Before You Go:
For complete information to help you prepare for your Holland America Line experience, please review Know Before You Go information at http://www.hollandamerica.com/assets/cruise-vacation-onboard/KBYG.pdf which addresses important details of General Information, Cruise Preparation, Arrival Advice, Shipboard Life, and Disembarkation.
Electricity:
All staterooms are equipped with standard 110 AC and 220 AC outlets.
Shore Excursions::
Shore excursions may be booked in advance online with Holland America via “My Account.” Alternatively, shore excursions may be purchased onboard, subject to advance booking restrictions and availability.
Meals:
Dining options will vary from ship to ship. At the time of booking, you will have the option to select between traditional pre-set seating and dining times or a flexible open schedule. Meals from many onboard venues, such as the Lido Restaurant, Terrace Grill and Main Dining Room, are included in the price of your cruise. Supplements apply for dining at some venues including The Pinnacle Grill and Tamarind Restaurant.
What to Wear Onboard:
Dress for comfort. Daily life aboard ship and in ports of call is laid back and casual. Warmer climates call for clothing made of lightweight, breathable fabrics. For cooler climates, we suggest casual clothes that can be layered easily and possibly a raincoat and waterproof hat or umbrella and gloves. Bring a swimsuit as all ships have pools and whirlpools. You may wish to bring more than one outfit for the water. If you would like to jog on the sports deck or work out in the Fitness Center, bring workout gear. Footwear should include comfortable walking shoes for visits ashore and sandals or rubber-soled shoes for strolling on deck. Evening dress falls into two distinct categories; Formal or Smart Casual. Smart Casual can be defined as slacks and sports shirt or sweater for men and skirt or trousers and sweater or blouse for women. Printed T-shirts, swimsuits, tank tops and shorts are not allowed in the restaurants or public areas during the evening hours. On festive Formal evenings, ladies wear a cocktail dress or gown and gentlemen wear a suit and tie or tuxedo. There are approximately two formal nights per seven days and three formal nights per ten days.
| | Local Emergency Phone Numbers | Italy- Ambulance/Medical: 118
- Fire: 115
- Police: 112
| | Languages | Italy - Italian is the local language. English is generally spoken in tourist areas.
| | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| Italy - The voltage used is 220 volts.
| | Code of Conduct | Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.
| | Holidays - Italy | | Holidays 2011 | | Jan 1 | New Year's Day | Jan 6 | Epiphany | Apr 25 | Easter Monday | Apr 25 | Liberation Day | | May 1 | Labor Day | Jun 2 | Republic Day | Aug 15 | Assumption of the Virgin | Nov 1 | All Saints Day | | Dec 8 | Immaculate Conception | Dec 25 | Christmas Day | Dec 26 | St. Stephen's Day |
| | Holidays 2012 | | Jan 1 | New Year's Day | Jan 6 | Epiphany | Apr 9 | Easter Monday | Apr 25 | Liberation Day | | May 1 | Labor Day | Jun 2 | Republic Day | Aug 15 | Assumption of the Virgin | Nov 1 | All Saints Day | | Dec 8 | Immaculate Conception | Dec 25 | Christmas Day | Dec 26 | St. Stephen's Day |
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Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:
| Catania: | February 3 - 5 (St. Agatha) | Sorrento: | February 14 (St. Antoninus) | Venice: | April 25 (St. Mark) & November 11 (St. Martin's Day) | Florence, Genoa & Turin: | June 24 (St John the Baptist) | Amalfi: | June 27 (St. Andrew) | | Rome: | June 29 (St. Peter & Paul) | Siena: | July 2 & Aug 16, Palio horserace | Palermo: | July 15 (St. Rosalia) | Como | August 31 (St. Abbondio) | | Naples: | September 19 (St. Gennaro) | Bologna: | October 4 (St. Petronius) | Trieste: | November 3 (St. Giusto) | | Montecatini: | December 4 (St. Barbara) | Bari: | December 6 (St. Nicholas) | Milan: | December 7 (St. Ambrose) |
| | Papal Audiences, Vatican City - Italy | General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.
Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to
wear a tie and jacket. | | Food and Meals | As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to info@gate1travel.com.
| | About Your Sightseeing | When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary.
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