
| Italy | Spain | Europe | China & Japan | River Cruises | Southeast Asia | Americas | Mediterranean | South Pacific | Employees |
| Celene O, Spokane WA - 14 Day Affordable Turkey, Mar '08 |
I just want management to know what a great representative Karina is. I've had to work with her on adding and deleting passengers and she has been so friendly and accommodating which reflects on how easy Gate1 Travel is to deal with. I tell many people about your services and working with people like Karina gives me confidence that people I recommend will be deal with properly. Thanks again! And many thanks to Karina.
| Desdamona A, Brampton ON - Bankok, Dec '07 |
Lou, I just want to thank you for the wonderful vacation arrangements you made for us. We enjoyed this trip very much. Your partners in that part of the world were friendly and professional. It was for us a wonderful experience and we look forward to working with you in the future. We will also gladly recommend you to our friends.
| Mark P, Brooklyn NY - 7 Day Rome & Florence by Rail, Dec '07 |
Jennifer, this was our second successful trip with Gate 1 and I have to say that talking to you and booking over the phone made it even better since not only could I have any questions answered, but you were very helpful in looking up additional flights and helping to make sense of all the changing and various airports with which I wasn't familiar; I felt much more confident after having booked everything. So thanks again to you and I look forward to planning our next trip with Gate 1.
| Pheland F, Buffalo NY - 6 Day Thanksgiving in Athens, Nov '07 |
Maria, I want to thank you for being so kind and always getting back to me right a way!! When I called you, you called me back, when I e-mailed you, you responded quickly. I commend your professionalism and look forward to doing business with you in the future.
| Jim D, West Milford, NJ - 14 Day Romantic Italy with Amalfi, Jun '07 |
I would like to compliment Greg for his help in correcting a mistake I made when making a reservation online yesterday. He was very professional and solved my problem. I am a fan of Gate 1 and personnel like Greg strengthen that feeling. Again, much thanks.
| Stephanie H, San Fransisco, CA - Several trips |
My name is Stephanie and I am a Gate1 Travel client. Last year I booked a trip to Paris; in a couple of days I'm going to Turkey and next year I am going to Vietnam. I have dealt with various travel agents; however, none as professional, efficient and patient as Ciara. She provides excellent customer service. She is always courteous and immediately replies to my emails and telephone calls. My friends and I wanted to express our thanks to Ciara and hope she is recognized for her outstanding customer service. We also hope to book all of our future trips with Ciara.
| Peter S, Naples FL - 7 Day Ecuador Explorer, Jun '07 |
Elizabeth! You are quick to respond. Your quick responses are much unlike other web travel experiences. We will travel with GATE1 again.
| Maggie E, Travel Agent |
Scott, once again, thank you so very much for everything. It is so rare in this business nowadays to come across a manager such as yourself. Thank you a million for everything. You truly are the best!
| Pamela L, Philadelphia PA - 11 Day Israel On Sale, Jun '07 |
Elizabeth, Gate 1 is the third tour group I have dealt with and you are by far the most customer-friendly. I am sorry I didn't go through you when I went to Rome and Ireland. At least I found you now, for this trip. You and your company have really have impressed me. Thanks again.
| Karin S, Overland Park, KS 15 Day Danube River Cruise with Prague, Krakow & Warsaw, May '07 |
Kimber, we had a wonderful time on our river cruise trip! It couldn't have been nicer! Let me start by saying that we knew nothing about Gate 1 before we booked this trip - My husband found it on the internet, and wanted to go to Eastern Europe. I was nervous about it because we are fairly new to traveling to Europe, and I've heard stories about "internet scams", etc. However, and I want you to know this, it is actually YOU that helped me. You were extraordinarily good at answering my questions and, because of the efficient way you talked to us and returned our calls, you were the one who calmed my fears and made me realize this was a good decision.
We would be happy to take another Gate 1 tour (and will watch the internet for other trips), and we would definitely recommend it to others! Thank you for all you did to make it such a fun experience. I'm in the process of putting my picture album together right now!!
| Lee M, Travel Agent |
Elizabeth, I'm so happy to have found you! It's such a wonderful feeling working with someone who "gets it". Karina in reservations has been wonderful too. Wish I could book all my trips through you guys!
| Greg M, Euclid OH 12 Day Enchanting Italy with Amalfi, May '07 - 25th Anniversary Trip |
Elizabeth, thanks for your kindness. If you are representative of what my wife and I can expect from Gate1Travel, our anniversary trip should be an absolute dream. God bless you
| Joseph V, Endfield, CT 12 Day Four Country Rhine River Cruise with Lucerne, May '07 |
Abbe, we received our itinerary and just wanted to let you know you did an outstanding job in booking this trip for us. It was a pleasure dealing with you. Thanks for all your help. Gate 1 is lucky to have someone with your personality and ability working for them. Please share my comments with your Manager
| Waylon H, Wilmingon NC 8 Day Egypt Super Saver with 3 Day Nile River Cruise, May '07 |
I have been on 4 trips with you over the past several years, and about to go to Egypt with you in May. I have had airline problems and other things happen that can go wrong when you travel overseas, and at times been so frustrated that I vowed never to travel again. Elizabeth has dealt with me when I have been at my best, and worst, due to various circumstances...She has always done a phenomenal job of handling the situation, and taken personal responsibility to fix things that were out of everyone's control. She has been an absolute pleasure to work with, and is the reason I continue to travel with your company every year, usually more than once. Please commend Elizabeth for all that she has done for me and your other clients, as she deserves more than a pat on the back!!!! People like her are few and far between, and we could all learn from her professionalism, honesty, and making me feel like she really cared about me and my companions. Thank you so much, and I look forward to my next trip and many more with you and your team!
| Marianne M., Providence RI - Venice, Florence and Rome, Apr '07 |
I want to thank you personally for your assistance and advice in arranging our recent trip. Every aspect of the travel when smoothly and your personnel in Italy were polite, helpful, and professional. I appreciate the hotel selections you made for us, all three were very appropriate given our needs. We found the Olimpia in Venice to be very charming, The Nazionale in Florence so convenient near the train station, and the Domus Sessioriana was in a quiet residential neighborhood near a park--very pleasant at the end of a long day.
Having the benefit of your knowledge and experience made all the difference.
Thank you from all of us.
| Marian G, Parker CO - 10 Day Greek Islander, Apr '07 |
Oz, thank you so much for your help! Since this is our first time in dealing with Gate1 Travel, you have really help make a very favorable impression.
| Pat M, Miamisburg OH - 11 Day Enchanting Italy, Apr '07 |
I have a trip coming up in April to Italy. I have been fortunate to work with Karina to set up my trip. I want you to know how wonderful she has been to me. I've called her several times with questions and concerns and she is unfailingly kind and pleasant. What a treasure she is. You couldn't manufacture a more perfect representative for your company.
| Brooke H, Chattanooga, TN - 7 Day Venice & Rome by Rail |
We had a wonderful time and we were impressed at all aspects of your services. Gate 1 really gave us peace of mind by being there even before we needed you. The vouchers worked great, both hotel staffs were helpful and nice, the transportation was fast and comfortable and we felt well taken care of. We usually travel 4-5 times a year and I have done all planning on my own. It was so relaxing to know that I could rely on y'all and that everything surpassed our expectations. Thank you so much! We will definitely use you again
| Hazel G, Bay Point CA - 10 Day Paris & London by Rail, Mar '07 |
I just wanted to pass along a thank you to one of your phone reps. Her name is Ruthie and she helped correct a problem I had with a reservation in London. Thank you Ruthie! You did a great job!!!!
Also thank you to Gate 1 Travel in general. I'll be using your services again soon!
| Richard and Diane S, Salt Lake City, UT 7 Day Florence & Rome by Rail, Mar '07 |
My husband and I recently returned from Italy and wish to commend Lee Rosenbaum for booking such wonderful accommodations and travel reservations for us. We will definitely use Gate 1 Travel again in the future. Thanks, Lee!
| Italy | Spain | Europe | China & Japan | River Cruises | Southeast Asia | Americas | Mediterranean | South Pacific | Employees |