Highlights | Independent Package Includes - Flights San Diego - Maui, Kona-San Diego
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- Intra-flight
- 6 nights accommodations in your choice of hotels
- 3 nights Maui
- 3 nights Big Island
About Your Destination
Escape to the serenity, mystery, and beauty of Hawaii with this amazing visit to two of Hawaii's Islands. When you think of Hawaii, you think of paradise, beaches, palm trees, flowers, volcanoes and Luau's. All of these amazing experiences await you and much, much more!
Upon your arrival in Maui, you will be greeted by the friendly people of Hawaii, who can't wait to show you their magnificent home. You may choose to spend your first day acclimating, relaxing and swimming the warm waters of Kapalua Beach. Other options of things to do in Maui are the road to Hana Adventure. Enjoy a scenic drive along the coast of lush tropical beauty and constantly changing vistas. You may also choose a visit to Wailuku, which includes stops to the summit of Haleakala and the unique Iao Needle. No visit to Hawaii is complete without enjoying the experience of a traditional Luau and show.
Depart Maui for short flight to the Big Island of Hawaii. Here you will find one of the world's most active volcanoes. A trip to Hawaii is not complete without visiting the famous Mt. Kilauea and Hawaii Volcanoes National Park. You may also choose a cruise to Keauhou Bay to get a glimpse of the local marine life from the 360 degree views of a glass bottom boat.
This independent tour offers unbeatable value and flexibility in your schedule, so book today and save on the trip of a lifetime! Also Available
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Itinerary | 
SAMPLE ITINERARY
The following are suggested sites that can be visited.
DAY 1, Thursday - Arrive in Maui
ALOHA and welcome to Hawaii. Arrive in Maui and transfer independently to your hotel. Maui is also known as the "Valley Isle" and offers a myriad of experiences. You may choose to horseback, hike, bike, sail, snorkel, dive or just take a drive. There are so many activities to keep you busy during your short time on Maui, you will be planning your next trip on the plane ride home. Enjoy the remainder of the day exploring Maui independently
Overnight: Maui DAY 2, Friday - Full Day in Maui
Spend the day uncovering the unlimited opportunities that Maui has to offer. You may choose the optional road to Hana Adventure or you may choose to create your own adventure. You may choose to just spend the day, relaxing on the beach or smelling the flowers at the Botanical Gardens. You may also choose a leisurely afternoon walking tour of the historic old town of Lahaina
Optional: Full Day Hana Adventure
Overnight: Maui DAY 3, Saturday - Full Day in Maui
Enjoy another full day in Maui on your own. You may choose the optional Haleakala and Iao Valley Tour. Haleakala is a 10,000 foot dormant volcano and one of the most popular destinations for any visitor to Maui. Another optional highlight choice is the Royal Lahaina Luau
Optional: Full Day Haleakala & Iao Valley Tour
Optional: Royal Lahaina Luau
Overnight: Maui DAY 4, Sunday - Flight to the Big Island
This morning, transfer independently to the airport for your short flight to the Big Island. Arrive and transfer to your hotel independently. The Big Island, aptly named since it is the largest of all of the islands and is still growing, thanks to the continuous flow of molten lava from Mt. Kilauea. Enjoy the remainder of the day at leisure
Overnight: Big Island DAY 5, Monday - Full Day in the Big Island
Enjoy a full day exploring the Big Island on your own or choose to join the optional Circle Island Tour. The Big Island is home to one of the world's most active volcanoes, Mt. Kilauea; the tallest sea mountain in the world, Maunakea; the most massive mountain in the world, Maunaloa; and the largest park in the state, Hawaii Volcanoes National Park. It will be an impossible task to see all that the Big Island has to offer in one visit but today is the day to get started
Optional: Full Day Hawaii Grand Circle Island Tour
Overnight: Big Island DAY 6, Tuesday - Full Day in the Big Island
Enjoy your last full day in Hawaii at leisure exploring the Big Island at your own pace. You may opt to create your own adventure or you may choose to join the optional Dolphin Adventure & Glass Bottom Boat Cruise. You may also choose one last day at the beach or spa or spend the afternoon collecting your last minute souvenirs. Later this afternoon, you may also choose one last opportunity to experience a Hawaiian Luau
Optional: Dolphin Adventure & Glass Bottom Boat Cruise
Optional: Royal Kona Luau
Overnight: Big Island DAY 7, Wednesday - Return Home
Transfer independently to the airport for your departure flight
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| | Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently. |
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Optionals | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. | Full Day Hana Adventure | Day #2 |
01 Jan 2012 - 31 Dec 2012 $149
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The lush tropical beauty and constantly changing vistas of the Hana Coast are rightfully world famous and best experienced in the company of one of our knowledgeable driver guides allowing you to focus on the breathtaking scenery of this incomparably beautiful area. Join us for an unforgettable experience! Weather permitting, stops include: Paia Town, Kaumahina State Park, Keanae Lookout, Waianapanapa State Park, Caves and Black Sand Beach, Hana Town, Hana Bay, Kauwiki Hill, Wailua Falls, Ohe'o Stream (Seven Pools), Kipahulu, Wailua Lookout, Windsurfing Beaches and Hana Ranch Lands.
Departs approximately 8:15 a.m. Pick-up from hotel approximately 30-60 minutes prior to departure time. Tour ends at hotel. Returns approximately 6:00 p.m. Exact details to be advised locally.
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| Full Day Haleakala & Iao Valley Tour | Day #3 |
01 Jan 2012 - 31 Dec 2012 $89
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Combine a scenic, expertly narrated tour to the summit of spectacular 10,023 foot high Haleakala with a visit to the unique Iao Needle located in lush Iao Valley State Park. You'll also visit the town of Wailuku, see flower farms and fields of pineapple and sugar cane. Trip includes: Kula District, Kaahumanu Church, Haleakala National Park, Iao Valley State Park, Puu Ulaula Overlook, Iao Needle, Upcountry luncheon stop (no host) Wailuku Town.
Tour starts approximately 7:15 a.m. Pick-up from hotel approximately 30-60 minutes prior to departure time. Tour ends at hotel. Returns approximately 6:00 p.m. Exact details to be advised locally.
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| Royal Lahaina Luau | Day #3 |
01 Jan 2012 - 31 Dec 2012 $99
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Entertain yourself with the Royal Lahaina Luau- The Myths of Maui. Acclaimed as Maui's favorite and longest running oceanfront Luau, the Royal Lahaina proudly presents this lyrical and dramatic celebration of song, dance and music accompanied by an all-you-can eat Polynesian buffet, Kids Buffet, Open Bar and more.
Transportation is not included. Please meet at the Royal Lahaina. Luau begins at 5:00 pm
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| Full Day Hawaii Grand Circle Island Tour | Day #5 |
01 Jan 2012 - 31 Dec 2012 $89
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Experience the wonders and excitement of the Big Island of Hawaii. We'll take you from lush tropical rain forests to the rim of awesome Kilauea caldera. You'll enjoy panoramic views in unmatched comfort from our spacious, deluxe "big window" Premier Mini Coaches. This highly personalized scenic tour is fully narrated by specially trained driver/guides and features many stops to allow you to get the most from your day. Join us for an experience you'll long remember. You can visit: Kailua Town, View Kealakekua Bay, Coffee Plantations, Black Sand Beach, Volcanoes National Park, Volcano House, Steam Bluffs & Crater Drive, Jagger Museum, Volcano Observatory, Thurston Lava Tube, Fern Tree Jungle, Orchid & Anthurium Nursery, City of Hilo (drive through), Water Falls, Hamakua Coast, Parker Ranch Lands and Waimea District.
Tour starts approximately 7:30 a.m. Pick-up from hotel approximately 30-60 minutes prior to departure time. Tour ends at hotel. Returns approximately 6:00 p.m. Exact details to be advised locally. .
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| Dolphin Adventure & Glass Bottom Boat Cruise | Day #6 |
01 Jan 2012 - 31 Dec 2012 $95
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Your cruise departs from the pier in the heart of Kailua-Kona. The onboard naturalist provides narration describing the local marine life and historic sites along the coast as we cruise from Kailua-Kona pier to Keauhou Bay and back. The opportunity to view dolphins, manta rays, turtles, and a variety of tropical fish and other marine life through 2 large glass bottom wells. Full 360 degrees view from both decks to watch dolphins and whales and enjoy the beautiful Kona coast go by. Enjoy local entertainment on the return trip.
PLEASE NOTE: Bring towels, swimsuit & sunscreen. Lunch is included.
Transportation is not included. Meeting point is at the pier in front of the Courtyard by Mariott King Kamehameha on Palani Road
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| Royal Kona Luau | Day #6 |
01 Jan 2012 - 31 Dec 2012 $79
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Royal Kona Luau Lava, Legends and Legacies A breathtaking backdrop of a vibrant Hawaiian sky displays the Kona Coast's best sunsets and provides a spectacular background for the festive Royal Kona Resort Luau. The oceanfront setting highlights the extraordinary energy and appeal of this dynamic and popular Polynesian show. Enjoy an evening of feasting on authentic island cuisine while experiencing music and dances that take guests on a memorable journey through the South Pacific's legends and lore at the Royal Kona Resort in historic Kailua-Kona.
Transportation is not included. Please meet at the Royal Kona. Luau begins at 5:00 pm
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Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. |
Rates & Hotels | Step 1: Select Your Choice of Hotel Plans Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation |
*Not Included:
Resort fee of up to $10 per day at selected hotels (payable locally), transfers, optional tours, and gratuities.
Additional Information:
Land only price does not include flight from Maui to the Big Island (Kona).
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information,
check our Visas page.
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | Traveling to Hawaii - We are pleased to offer a selection of independent Hawaii programs featuring the islands of Oahu, Kauai, Big Island and Maui. As with any destination, Hawaii offers a broad range of accommodations from budget to deluxe. While Hawaii is known for its luxurious beachside hotels, more affordable selections may have inland locations, limited amenities, and may not feature a restaurant or bar. Therefore, it is important to select your hotel with careful consideration of the category, location and amenities based on your budget and requirements. Many consider Hawaii to be an expensive destination especially the cost of eating out and shopping. Similarly, renting a car costs more than in other States and gas prices are higher. A local partner provides services for Gate 1 customers. If you need assistance while traveling, the contact telephone numbers that we provide will be answered by HotelBeds representatives who will assist you.
| | Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months from the date of departure and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies.
It is strongly recommended that passengers apply for visas before traveling, even where it may be possible to apply locally. Applying for a visa locally can be a lengthy process.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. We recommend that you pack a portable alarm clock.
| | Making Telephone Calls from One Country to Another | When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code + destination Country Code + Phone Number.
For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If the international number you wish to call starts with a 0 (zero), you must drop this starting digit when dialing the number.
| | Health Information | Check with your personal physician for the latest overseas travel health information, or contact the Center for Disease Control’s travelers’ hotline at 800-232-4636, web site www.cdc.gov.
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm.
| | Climate & Clothing | Hawaii - Weather in Hawaii is very consistent, with only minor changes in temperature throughout the year. There are really only 2 seasons in Hawaii: summer (called Kau in Hawaiian) from May to October and winter (Hooilo) from November to April. Summer: 85º F. Winter: 78º Bring comfortable walking shoes, clothes you can layer, and an all-weather coat.
| | About Independent Travel | Independent tours allow you the freedom and flexibility to enjoy your vacation days at your own pace, to explore on your own, to be spontaneous and to focus on personal interests. Accordingly, independent tours are very different from Gate 1’s escorted tours, which are conducted by a Tour Manager who accompanies you throughout, manages your needs and provides expert guiding services from the beginning to the end of your tour.
When traveling independently, please bear in mind that you will be responsible for your needs throughout. Depending upon the package or services you have selected, you may encounter representatives along the way, such as a transfer driver, or a local sightseeing guide. Those may be included in your tour or options you have pre-selected. However, you will be on your own to handle your luggage, locate service providers, check into and out of your hotels, and to get to and from train stations or car rental counters.
Independent touring, as the name implies is for the independent traveler who is comfortable traveling on one’s own with less guidance. Of course, as with all Gate 1 touring packages, you will find your services exactly as reserved when you arrive to your destination.
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| E-Tickets & Check-In Procedures |
Please review the flight itinerary included in these documents. Print and carry a copy of the air itinerary which contains the record locator (airline reservation number) and e-ticket number(s). At check-in, be prepared to provide your government issued identification (valid passport) and your e-ticket itinerary/ ticket numbers to the agent in order to receive your boarding pass.
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings.
An e-ticket (electronic ticket) represents the purchase of an airline seat. This form of ticket has replaced almost all formerly provided paper tickets. The e-ticket exists only as a digital record in the airlines computers. In most cases your reservation will be confirmed solely on the basis of your government-issued identification. However it may still be necessary to present the e-ticket itinerary which contains your specific reservation code and ticket number(s). Once confirmed, your luggage will be checked-in and a boarding pass provided.
Advance online check-in is available on some airlines. If available, you may enter your airline confirmation number or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter.
When e-tickets cannot be issued, you will receive paper tickets.
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in these documents, a separate voucher(s) confirming those services will be included. You will receive those tickets at your destination from a Gate 1 representative.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. Passengers connecting from another point within the USA may check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Passengers are responsible to reconfirm their flights 72 hours prior to departure. Passengers are also recommended to reconfirm their flight schedule, seat assignments, special meal requests and frequent flier numbers, as applicable. In the event of an airline schedule change, Gate 1 will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Gate 1 is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Gate 1 is unable to provide compensation for schedule changes or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Gate 1 of amended flight details in writing to service@gate1travel.com. Gate 1 cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers, both inside and outside of the USA, typically on small aircraft, may differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions of hand and/or checked luggage. Most airlines apply charges for checked bags. For detailed information regarding your airline's checked baggage policies please visit http://www.gate1travel.com/baggagefees.aspx. Airline policies vary and may change at any time. Gate 1 Travel is not responsible for any excess luggage/ weight charges levied by an airline.
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Hawaii Inter-Island Luggage Fees and Restrictions - All airlines flying to / from and between Islands assess checked luggage fees. Please check directly with the airline for the most up to date fees that may apply. Please note that you may only bring up to 50 lbs of luggage per person on flights between the Islands. Anything over 50 lbs will incur additional charges. Anything over 70 lbs will not be allowed. This weight restriction may differ from your Trans Pacific carrier's and is subject to change. | | Agriculture | Flying to Hawaii is different than flying to many other destinations. Many plants and animals from elsewhere in the world can be harmful to Hawaii's unique environment, agriculture and communities. Aboard your flight to Hawaii, you will be required by state law to fill out an agricultural declaration form.
For more information, visit the Hawaii State Department of Agriculture website Traveling from the U.S. Mainland to Hawaii
When leaving Hawaii for the U.S. Mainland, all baggage must be inspected by U.S. Department of Agriculture inspectors at the airport. Bags are inspected by X-ray, so depending on the airport you leave from and the airline, be prepared to submit to as many as three checkpoints on the way to your Mainland flight; having your checked bags X-rayed in the ticket lobby, the TSA security checkpoint, and perhaps a separate agricultural inspection for your carry-on bags on the way to your gate.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, we recommend that you contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares are not eligible for mileage accrual. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Gate 1 Travel for clarification.
| | Luggage | All Gate 1 land tour packages allow one piece of luggage per person, plus carry-on bag. Please refer to “Airline Luggage Restrictions” for guidance regarding airline policies and charges for checked bags. As Gate 1 will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. See www.gate1travel.com/luggage.aspx for Important Baggage Information for U.S. Travelers.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher.
| | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Gate 1 to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Gate 1 or contract your own method of transportation to the hotel or cruise ship.
The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money
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| Hotels | Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard.
| Hawaii - Local experts are available to offer assistance in the event any issues arise once you have arrived. Representatives can be reached locally from 8:30 am - 5:00 pm at 808-922-4683. After hours, please call 808-232-9261.
Please be aware that accommodations in some areas of Hawaii may offer limited amenities. Please also be aware that some hotels have daily resort fees that are collected upon check in or check out and cover a variety of amenities. These vary per hotel and are not included in the package price. If you have rented a vehicle, you also have to consider parking costs at the hotels. These, too, vary per hotel and are not included in the package price. Please see http://www.gate1travel.com/north-america-travel/parking.aspx#hi to reference additional fees that may apply at your particular hotel.
| | Hotel Check-in/ Check-out | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
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| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Shopping | Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.
We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally-crafted merchandise which you may not be able to find alone. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs.
While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
About Tax-Free Shopping
Tax-Free Shopping (TFS) allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their shopping in some foreign countries. Currently, about 50 countries allow foreign visitors to have their taxes reimbursed. TFS is subject to national regulations such as minimum spend and restrictions on the types of products on which it can be claimed. TSF is currently available in Argentina, Australia, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Korea, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco, The Netherlands, Norway, Poland, Portugal, Russian Federation, Singapore, Slovenia, Slovakia, Spain, South Africa, Sweden, Switzerland, Thailand, Turkey and the United Kingdom. Eligible countries and their specific regulations are subject to change at any time including the % of VAT which is reclaimable and the minimum purchase amount restriction. When planning to shop in a country with Tax-Free Shopping and to reclaim VAT/GST taxes, we recommend that you check the current regulations prior to completing your purchase. In many cases, stores will display signage such as “VAT Refunds for Tourists.” Normally, you will need to present your passport and receive a VAT Refund Application form(s) from the store along with an explanation of how to claim your refund. Sometimes this is completed at the airport upon departure or later via mail from your home. Service fees may apply. Alternatively, you may choose to work with a fee-based VAT Refund Service.
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller.
| | Purchasing Tours Locally | On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. http://www.gate1travel.com/terms.aspx#optional
| Hawaii - Optional land excursions may be added to enhance your tour. In Oahu, local experts offer assistance to book tours and activities, or simply answer general questions. Representatives are located at the Hotelbeds desk at the Hilton Hawaiian Village, 2005 Kalia Road, Tapa Tower, Kiosk#1 (Bus Depot). Hours of operation are 8.30am-12noon and 1.30pm-5.00pm. Alternatively, call 808-232-9261 for assistance.
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
Most US-issued credit cards rely on magnetic-strip technology rather than embedded microprocessor chips which are increasingly common overseas. These “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.
| | Gratuities | This is a matter of personal discretion. You may use the following as a guideline:
General Suggested Tipping
- Tour escort (Coordinator; may or may not act as a guide): $6 or $7 per person per day
- Tour escort helper (in some countries): $1 per day
- Driver (Provides chauffeur services and limited assistance with luggage) : $3 per person per day, $2 per half day
- Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): $2 per person per half day of sightseeing, $3 per full day
Suggested Tipping: Hotels
- Porter: $2.00 per bag per person
- Wait staff: 5-10% of the bill (lunch or dinner)
- Chamber maid: $1.00 per person per day
Suggested Tipping: Sea Cruises
- Royal Caribbean: Standard gratuities (subject to change) are $9.75 per person per day including Stateroom attendant, Dining Room Waiter, Assistant Waiter, & Headwaiter ($12 per person per day for Suite guests)
- Louis Hellenic: approx $11 per person per day added automatically to the shipboard account
- Galapagos Islands: $8-9 per person per day
Suggested Tipping: River Cruises
- Europe: Crew: $10 per person per day, Gate 1 Cruise Director: $6 to $7 per person per day
- Russia & Ukraine: Crew: $8 to $10 per person per day
- Egypt: Crew: $5 per person per day
- China: Crew: $8 to $10 per person per day
- Ecuador: Crew: $12 per person per day; Ship's naturalist: $6 per person per day
- Peru: Crew: $15 per person per day
Tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour escort or phone our local office. Numbers have been provided in your documents for your convenience.
| | Your Safety is Very Important |
Every effort has been taken by Gate 1 Travel to ensure your safety. However, it is important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
- Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
- Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
- Do not leave valuables laying loose in your room. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
- Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
- Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard-to-replace valuables with you in your carry-on bag
- Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
- Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body.
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses
| | Local Emergency Phone Numbers | Hawaii
| | Languages | | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| | Code of Conduct | Hawaii - Always refer to the continental United States as "the Mainland." Using the term "the States" (implying that Hawaii is somehow foreign) may be seen as naive at best and condescending at worst. Keep in mind, residents of Hawaii do not necessarily consider themselves "Hawaiian." The terms "Hawaiian" or "native Hawaiian" are reserved to mean someone who is descended from the aboriginal people of Hawaii. This definition even appears in state laws. Because Hawaii is made up of people of various ethnicities, someone whose family may have lived in Hawaii for generations may still not be Hawaiian by the above definition. To avoid misunderstanding, it is best to refer to Hawaii residents as Islanders or "locals", unless you know for a fact that they are of native Hawaiian descent.
Common courtesies should be observed. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Smoking is mostly prohibited in public places except in designated areas.
| | Food and Meals | As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to info@gate1travel.com.
| | About Your Sightseeing | When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary.
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