14 Day Classic South Africa with Robben Island & Victoria Falls

From

$3599

Land Only

$4609*

Air & Land

14 Day Classic South Africa with Robben Island & Victoria Falls

From

$3599

Land Only

$4609*

Air & Land


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Featured Hotels

(Hotels may vary based on departure day of the week)

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Click a Date to Book Online

2022 Dates & Prices Single Supplement: $500
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Tue, Oct 04  (Sold Out) $3379 $4709*
Tue, Oct 11  (Sold Out) $3379 $4799*
Tue, Oct 25  (Sold Out) $3429 $4729*
Tue, Nov 01  (Sold Out) $3379 $4839*
Tue, Nov 15  (Sold Out) $3479 $4639*
Tue, Nov 29  (Sold Out) $3379 $4539*
Tue, Dec 20  (Sold Out) $3479 $6829*
 
2023 Dates & Prices Single Supplement: $500
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
$3649 $4849*
$3649 $4659*
$3599 $4609*
Tue, Mar 07  (Sold Out) $3799 $4899*
Tue, Mar 14  (Sold Out) $3799 $5019*
$3849 $4989*
$3799 $5219*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival transfer, but does include flight Cape Town-Durban, Johannesburg-Victoria Falls & Victoria Falls-Johannesburg.

Passengers should select international flights from Johannesburg that depart no earlier than 7:30 PM on Day 14. The flight from Victoria Falls arrives to Johannesburg at approximately 3:30 PM. Passengers with late evening flights will have a long layover in Johannesburg airport.

Children under 12 years of age are not permitted on open vehicle game drives in Kruger National Park.

Please note, all passport holders should have four or more entirely blank (unstamped) visa pages in their passport when traveling to South Africa, Zimbabwe, and eSwatini. Click here for more information.


Accommodation Details:
Triple rooms are not available for this package.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This active program covers a good amount of ground each day. Expect from three to four hours walking on some touring days. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. A few early wake-ups are required. There are two long days spent on the coach between eSwatini and Hazyview, as well as between Hazyview and Johannesburg. For your comfort, several stops will be made along the way including a lunch break. While the majority of the tour will be performed in an air-conditioned motor coach, game drives will be conducted in small safari vehicles that cannot be air-conditioned. Visitors to Kruger National Park and Zimbabwe are encouraged to consult their health-care providers regarding malaria prophylaxis. We suggest you check with your health-care provider before signing up for this tour. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Flights New York-Cape Town, Johannesburg-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • All intra-flights: Cape Town-Durban, Johannesburg-Victoria Falls & Victoria Falls-Johannesburg
  • 12 nights accommodations
    • 4 nights Cape Town
    • 1 night Hluhluwe
    • 1 night Mbabane (eSwatini)
    • 2 nights Hazyview
    • 2 nights Johannesburg
    • 2 nights Victoria Falls
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 20 meals: 12 breakfasts, 3 lunches, 5 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Game drives in modern 10-seater safari vehicles
  • Services of English-speaking tour manager throughout
  • Entrance fees per itinerary

Special Features

  • Experience Cape Town, during the city tour pass by Castle of Good Hope, the Grande Parade and visit Table Mountain
  • Tour historic Robben Island*, a World Heritage Site and view the former prison cell of Nelson Mandela
  • In the course of the Cape Peninsula tour, visit the Cape of Good Hope reserve and view the penguin colonies at Boulders Beach
  • Game viewing cruise on the St Lucia Estuary, a uniquely diverse ecosystem
  • Game drive through Hluhluwe-Imfolozi Game Reserve
  • A thrilling game drive on an open-vehicle through Kruger National Park
  • In Soweto, the most metropolitan township, visit Nelson Mandela’s former home
  • Visit spectacular Victoria Falls, a UNESCO World Heritage Site
  • Enjoy a sunset cruise on the mighty Zambezi River

*The operation of the Robben Island ferry is dependent on weather and sea conditions. If the ferry is canceled, the visit to Robben Island will be replaced with alternate sightseeing.

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This active program covers a good amount of ground each day. Expect from three to four hours walking on some touring days. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. A few early wake-ups are required. There are two long days spent on the coach between eSwatini and Hazyview, as well as between Hazyview and Johannesburg. For your comfort, several stops will be made along the way including a lunch break. While the majority of the tour will be performed in an air-conditioned motor coach, game drives will be conducted in small safari vehicles that cannot be air-conditioned. Visitors to Kruger National Park and Zimbabwe are encouraged to consult their health-care providers regarding malaria prophylaxis. We suggest you check with your health-care provider before signing up for this tour. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. This is a Classic program. For more information, click here.

Book Now!
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Tuesday - Depart for South Africa
Depart for South Africa

DAY 2, Wednesday - Arrive in Cape Town
Arrive in Cape Town, undeniably one of the most beautiful cities in the world. As you transfer to your hotel, you'll see the towering symbol of the city - Table Mountain. The rest of the day is at leisure in this magnificent seaside city
Overnight: Cape Town

DAY 3, Thursday - Cape Town City Tour
After an orientation meeting with your Tour Manager, depart on a half day Cape Town city and Table Mountain tour. Driving to the city center, pass famous landmarks such as the Castle of Good Hope built in 1666 by the Dutch East India Company and City Hall, a splendid baroque building, and of course the Grand Parade. See St. George's Cathedral, the Anglican Diocese of Nobel Peace Laureate Archbishop Desmond Tutu. The route then leads to Kloof Nek and the magnificent Table Mountain. Ascend to the top (weather permitting) by means of a cable car.* At the summit, see wildflowers, the famous silver tree, and marvel at a birds-eye view of the city and its beaches. On a clear day, it is even possible to see Robben Island, where Nelson Mandela was imprisoned, on one side, and Cape Point on the other. Descend from the upper cableway station and proceed to Cape Town's famous V & A Waterfront for time at leisure and lunch on your own. Afterward, take a ferry across the Bay to Robben Island, declared a UNESCO World Heritage Site. A tour of historic Robben Island** today, reveals the poignant struggles, hopes, and dreams of freedom made famous by Nelson Mandela's imprisonment here. This notorious prison, located on an island off the coast of Cape Town in Table Bay is where South Africa's political prisoners were kept during the colonial and apartheid years of the country. Tour the island and the infamous prison before returning to Cape Town in the late afternoon for time at leisure. This evening enjoy a Welcome Dinner with your Tour Manager and fellow travelers
*Table Mountain Aerial Cableway will be closed between Jul 25 - Aug 28, 2022.
**The operation of the Robben Island ferry is dependent on weather and sea conditions. If the ferry is canceled, the visit to Robben Island will be replaced with alternate sightseeing.
Overnight: Cape Town
Meals: Breakfast, Dinner

DAY 4, Friday - Cape Peninsula Tour
Depart on a full day Cape Peninsula Tour with lunch along the way. Drive to Cape Point at the southwestern tip of the Cape Peninsula, passing steep mountains, secluded coves, and sweeping beaches en route. After a stop at the fishing village of Hout Bay, one of Cape Town's best-kept secrets, continue to the Cape of Good Hope Nature Reserve, comprising over 17,300 acres of indigenous flora and fauna, where you may see baboons by the roadside, rheboks, cape mountain zebras, bonteboks and the elusive eland. The native plant life, known as fynbos, forms one of only six floral kingdoms in the world. Following the coastline along False Bay, return to Cape Town after lunch by way of Simon's Town. Here, visit the penguin colonies at Boulders Beach, and continue with a scenic drive over Muizenberg Mountain. Lastly, visit the Kirstenbosch National Botanical Gardens, resting at the foot of Table Mountain, for a short walking tour of the beautiful gardens before arriving to Cape Town. Tonight, experience local culture in a relaxed and comfortable environment at the optional Home Hosted Dinner
Optional: Home Hosted Dinner in Cape Town
Overnight: Cape Town
Meals: Breakfast, Lunch

DAY 5, Saturday - Full Day in Cape Town
Enjoy the day at leisure in Cape Town. Perhaps join the optional South African Wine Tour which takes you along the country's principal wine route to the scenic towns of Paarl, Franschhoek and Stellenbosch with tastings along the way. Alternatively, thrill seekers will not want to miss the optional excursion to "Shark Alley" to experience great white shark cage diving.* Tonight, attend the optional Traditional African Dinner Experience for a memorable evening of live performances and African gastronomy before returning to the hotel
*The South African Wine Tour and Full Day Great White Shark Cage Diving operate simultaneously. Passengers may opt to participate in only one of these tours
Optional: South African Wine Tour
Optional: Full Day Great White Shark Cage Diving
Optional: Traditional African Dinner Experience
Overnight: Cape Town
Meals: Breakfast

DAY 6, Sunday - Flight to Durban, Game Viewing Cruise on the St. Lucia Estuary
This morning transfer to the airport for your flight to Durban. Upon arrival in the early afternoon, drive to St. Lucia. Later, embark on a game viewing cruise that takes you on the St. Lucia Estuary. This tidal estuary is home to Nile crocodiles, hippopotami, sea turtles, and even sharks, making it a fascinating and uniquely diverse ecosystem. This evening, enjoy dinner at the hotel
Overnight: Hluhluwe
Meals: Breakfast, Dinner

DAY 7, Monday - Game Drive in Hluhluwe-Imfolozi Game Reserve, Travel to eSwatini
After an early breakfast, travel to the Hluhluwe-Imfolozi Game Reserve, situated in northern KwaZulu Natal, which contains an immense diversity of fauna and flora and is particularly famous for its conservation of black and white rhinos. Home to Africa's "Big Five," you may have a chance to see elephant, Cape buffalo, lion and leopard, in addition to rhino during your morning game drive through the reserve. The park also boasts warthog, crocodile, and antelope. Following the safari, continue to the border of the Kingdom of eSwatini,* This independent kingdom within the borders of South Africa is known for its lovely scenery and vibrant indigenous culture. Stop at a handicraft market this afternoon before arriving to your hotel in the early evening
*eSwatini is an independent country from South Africa and therefore has different entry requirements. Non-US passport holders are responsible to check if a visa is required for eSwatini in addition to all other countries on their itinerary
Overnight: Mbabane (eSwatini)
Meals: Breakfast

DAY 8, Tuesday - eSwatini Sightseeing and Matsamo Village Visit
After breakfast visit the Ngwenya glass factory, where visitors can watch talented glass blowers create a range of enchanting African animals, birds, and fish, as well as tableware, made from recycled glass that is collected by the children of eSwatini. Transfer to the South African border and visit Matsamo Cultural Village where you can learn more about the Swati traditions and customs. Enjoy traditional dance and song performances with authentic African instruments as well as traditional Swati cuisine. You may wander through the village with its many traditional huts and interact with the locals. Later, continue to the hotel in time for dinner
Overnight: Hazyview
Meals: Breakfast, Lunch, Dinner

DAY 9, Wednesday - Kruger National Park Game Drive
The day begins at dawn with coffee, tea, and rusks, a South African dry biscuit. Upon departure from the hotel, a pre-packed breakfast will be provided for you. Then, on to Kruger National Park for a thrilling full day open-vehicle game drive. Larger than the state of Connecticut, the park offers some of the best game and wildlife viewing opportunities in the world, and early morning is an optimal time of day. You may have a chance to see lion, elephant, giraffe, or zebra in their natural habitat. After stopping at a rest camp for lunch, continue your game drive. With any luck, you may even see cheetah and leopard. After the day's excitement, relax by the pool and enjoy dinner at the hotel
Overnight: Hazyview
Meals: Breakfast, Lunch, Dinner

DAY 10, Thursday - Panorama Route to Johannesburg
Depart after breakfast and travel to Mpumalanga Province, known as "Paradise Country," driving the spectacular "Panorama Route." Stop to admire the views of amazing scenery along the 16-mile-long Blyde River Canyon, cut deep into red sandstone, and God's Window (weather permitting), a breathtaking vista at the edge of the escarpment overlooking Kruger National Park. Visit Bourke's Luck Potholes, a series of waterfalls and distinctive rock formations created by countless millennia of water erosion before proceeding this afternoon to Johannesburg. Stop at a family-run curio shop before arriving at the hotel
Overnight: Johannesburg
Meals: Breakfast

DAY 11, Friday - Soweto Tour
After an early breakfast depart on a half day tour of Soweto. Experience a fascinating glimpse of the bustling neighborhood life of Soweto, the most metropolitan township in the country, setting trends in politics, fashion, music, dance, and language. Drive by the former residence of Bishop Desmond Tutu and visit Nelson Mandela's former home. Continue to the Apartheid Museum, where you will journey through the racial segregation experienced by millions of South Africans. This evening enjoy a dinner with your Tour Manager and fellow travelers
Overnight: Johannesburg
Meals: Breakfast, Dinner

DAY 12, Saturday - Fly to Victoria Falls & Sundowner Cruise
Transfer to the airport for your morning flight to picturesque and thundering Victoria Falls*, named a UNESCO World Heritage Site. The Falls are a little over a mile wide and 351 feet high, making them one-and-a half times as wide and twice as high as the Niagara Falls. Here, you can still encounter herds of buffalo and elephant on their way to the Zambezi River. Transfer to your hotel in Victoria Falls, Zimbabwe. Tonight, attend the optional Boma Dinner & Drum Show, an unforgettable dinner experience featuring dance performances, lively songs and an interactive drumming show
*Flights to Victoria Falls will arrive and depart into Victoria Falls, Zimbabwe or Livingstone, Zambia. The Livingstone airport is a 30-minute drive to the hotel in Victoria Falls, Zimbabwe
Optional: The Boma Dinner & Drum Show
Overnight: Victoria Falls
Meals: Breakfast

DAY 13, Sunday - Guided Tour of Victoria Falls
This morning, take a guided tour of the Victoria Falls, one of the "Seven Natural Wonders of the World". The walking safari takes you through the magnificent rainforest to view the Cataracts, Livingstone's statue and a wide variety of birds and plants. The rest of the day is yours to discover this beautiful area independently, or consider joining the optional guided Market Shopping Tour to discover Zimbabwe's culture, artwork and handicrafts. Visit open-air markets and a variety of galleries and shops selling intricate wood carvings, stone sculptures, beaded jewelry and authentic African art
Optional: Market Shopping Tour
Overnight: Victoria Falls
Meals: Breakfast

DAY 14, Monday - Depart South Africa
After breakfast, transfer to the airport. Fly to Johannesburg and connect to your international departure flight this evening. Please select flights that depart no earlier than 7:30 PM
Meals: Breakfast

DAY 1, Saturday - Depart for South Africa
Depart for South Africa

DAY 2, Sunday - Arrive in Cape Town
Arrive in Cape Town, undeniably one of the most beautiful cities in the world. As you transfer to your hotel, you'll see the towering symbol of the city - Table Mountain. The rest of the day is at leisure in this magnificent seaside city
Overnight: Cape Town

DAY 3, Monday - Cape Town City Tour
After an orientation meeting with your Tour Manager, depart on a half day Cape Town city and Table Mountain tour. Driving to the city center, pass famous landmarks such as the Castle of Good Hope built in 1666 by the Dutch East India Company and City Hall, a splendid baroque building, and of course the Grand Parade. See St. George's Cathedral, the Anglican Diocese of Nobel Peace Laureate Archbishop Desmond Tutu. The route then leads to Kloof Nek and the magnificent Table Mountain. Ascend to the top (weather permitting) by means of a cable car*. At the summit, see wildflowers, the famous silver tree, and marvel at a birds-eye view of the city and its beaches. On a clear day, it is even possible to see Robben Island, where Nelson Mandela was imprisoned, on one side, and Cape Point on the other. Descend from the upper cableway station and proceed to Cape Town's famous V & A Waterfront for time at leisure and lunch on your own. Afterward, take a ferry across the Bay to Robben Island, declared a UNESCO World Heritage Site. A tour of historic Robben Island** today, reveals the poignant struggles, hopes, and dreams of freedom made famous by Nelson Mandela's imprisonment here. This notorious prison, located on an island off the coast of Cape Town in Table Bay is where South Africa's political prisoners were kept during the colonial and apartheid years of the country. Tour the island and the infamous prison before returning to Cape Town in the late afternoon for time at leisure. This evening enjoy a Welcome Dinner with your Tour Manager and fellow travelers
*Table Mountain Aerial Cableway closes for annual maintenance in July & August. Exact dates will be advised in early 2022.
**The operation of the Robben Island ferry is dependent on weather and sea conditions. If the ferry is canceled, the visit to Robben Island will be replaced with alternate sightseeing.
Overnight: Cape Town
Meals: Breakfast, Dinner

DAY 4, Tuesday - Cape Peninsula Tour
Depart on a full day Cape Peninsula Tour with lunch along the way. Drive to Cape Point at the southwestern tip of the Cape Peninsula, passing steep mountains, secluded coves, and sweeping beaches en route. After a stop at the fishing village of Hout Bay, one of Cape Town's best-kept secrets, continue to the Cape of Good Hope Nature Reserve, comprising over 17,300 acres of indigenous flora and fauna, where you may see baboons by the roadside, rheboks, cape mountain zebras, bonteboks and the elusive eland. The native plant life, known as fynbos, forms one of only six floral kingdoms in the world. Following the coastline along False Bay, return to Cape Town after lunch by way of Simon's Town. Here, visit the penguin colonies at Boulders Beach, and continue with a scenic drive over Muizenberg Mountain. Lastly, visit the Kirstenbosch National Botanical Gardens, resting at the foot of Table Mountain, for a short walking tour of the beautiful gardens before arriving to Cape Town. Tonight, experience local culture in a relaxed and comfortable environment at the optional Home Hosted Dinner
Optional: Home Hosted Dinner in Cape Town
Overnight: Cape Town
Meals: Breakfast, Lunch

DAY 5, Wednesday - Full Day in Cape Town
Enjoy the day at leisure in Cape Town. Perhaps join the optional South African Wine Tour which takes you along the country's principal wine route to the scenic towns of Paarl, Franschhoek and Stellenbosch with tastings along the way. Alternatively, thrill seekers will not want to miss the optional excursion to "Shark Alley" to experience great white shark cage diving.* Tonight, attend the optional Traditional African Dinner Experience for a memorable evening of live performances and African gastronomy before returning to the hotel
*The South African Wine Tour and Full Day Great White Shark Cage Diving operate simultaneously. Passengers may opt to participate in only one of these tours
Optional: South African Wine Tour
Optional: Full Day Great White Shark Cage Diving
Optional: Traditional African Dinner Experience
Overnight: Cape Town
Meals: Breakfast

DAY 6, Thursday - Flight to Durban, Game Viewing Cruise on the St. Lucia Estuary
This morning transfer to the airport for your flight to Durban. Upon arrival in the early afternoon, drive to St. Lucia. Later, embark on a game viewing cruise that takes you on the St. Lucia Estuary. This tidal estuary is home to Nile crocodiles, hippopotami, sea turtles, and even sharks, making it a fascinating and uniquely diverse ecosystem. This evening, enjoy dinner at the hotel
Overnight: Hluhluwe
Meals: Breakfast, Dinner

DAY 7, Friday - Game Drive in Hluhluwe-Imfolozi Game Reserve, Travel to eSwatini
After an early breakfast, travel to the Hluhluwe-Imfolozi Game Reserve, situated in northern KwaZulu Natal, which contains an immense diversity of fauna and flora and is particularly famous for its conservation of black and white rhinos. Home to Africa's "Big Five," you may have a chance to see elephant, Cape buffalo, lion and leopard, in addition to rhino during your morning game drive through the reserve. The park also boasts warthog, crocodile, and antelope. Following the safari, continue to the border of the Kingdom of eSwatini,* This independent kingdom within the borders of South Africa is known for its lovely scenery and vibrant indigenous culture. Stop at a handicraft market this afternoon before arriving to your hotel in the early evening
*eSwatini is an independent country from South Africa and therefore has different entry requirements. Non-US passport holders are responsible to check if a visa is required for eSwatini in addition to all other countries on their itinerary
Overnight: Mbabane (eSwatini)
Meals: Breakfast

DAY 8, Saturday - eSwatini Sightseeing and Matsamo Village Visit
After breakfast visit the Ngwenya glass factory, where visitors can watch talented glass blowers create a range of enchanting African animals, birds, and fish, as well as tableware, made from recycled glass that is collected by the children of eSwatini. Transfer to the South African border and visit Matsamo Cultural Village where you can learn more about the Swati traditions and customs. Enjoy traditional dance and song performances with authentic African instruments as well as traditional Swati cuisine. You may wander through the village with its many traditional huts and interact with the locals. Later, continue to the hotel in time for dinner
Overnight: Hazyview
Meals: Breakfast, Lunch, Dinner

DAY 9, Sunday - Kruger National Park Game Drive
The day begins at dawn with coffee, tea, and rusks, a South African dry biscuit. Upon departure from the hotel, a pre-packed breakfast will be provided for you. Then, on to Kruger National Park for a thrilling full day open-vehicle game drive. Larger than the state of Connecticut, the park offers some of the best game and wildlife viewing opportunities in the world, and early morning is an optimal time of day. You may have a chance to see lion, elephant, giraffe, or zebra in their natural habitat. After stopping at a rest camp for lunch, continue your game drive. With any luck, you may even see cheetah and leopard. After the day's excitement, relax by the pool and enjoy dinner at the hotel
Overnight: Hazyview
Meals: Breakfast, Lunch, Dinner

DAY 10, Monday - Panorama Route to Johannesburg
Depart after breakfast and travel to Mpumalanga Province, known as "Paradise Country," driving the spectacular "Panorama Route." Stop to admire the views of amazing scenery along the 16-mile-long Blyde River Canyon, cut deep into red sandstone, and God's Window (weather permitting), a breathtaking vista at the edge of the escarpment overlooking Kruger National Park. Visit Bourke's Luck Potholes, a series of waterfalls and distinctive rock formations created by countless millennia of water erosion before proceeding this afternoon to Johannesburg. Stop at a family-run curio shop before arriving at the hotel
Overnight: Johannesburg
Meals: Breakfast

DAY 11, Tuesday - Soweto Tour
After an early breakfast depart on a half day tour of Soweto. Experience a fascinating glimpse of the bustling neighborhood life of Soweto, the most metropolitan township in the country, setting trends in politics, fashion, music, dance, and language. Drive by the former residence of Bishop Desmond Tutu and visit Nelson Mandela's former home. Continue to the Apartheid Museum, where you will journey through the racial segregation experienced by millions of South Africans. This evening enjoy a dinner with your Tour Manager and fellow travelers
Overnight: Johannesburg
Meals: Breakfast, Dinner

DAY 12, Wednesday - Fly to Victoria Falls & Sundowner Cruise
Transfer to the airport for your morning flight to picturesque and thundering Victoria Falls*, named a UNESCO World Heritage Site. The Falls are a little over a mile wide and 351 feet high, making them one-and-a half times as wide and twice as high as the Niagara Falls. Here, you can still encounter herds of buffalo and elephant on their way to the Zambezi River. Transfer to your hotel in Victoria Falls, Zimbabwe. Tonight, attend the optional Boma Dinner & Drum Show, an unforgettable dinner experience featuring dance performances, lively songs and an interactive drumming show
*Flights to Victoria Falls will arrive and depart into Victoria Falls, Zimbabwe or Livingstone, Zambia. The Livingstone airport is a 30-minute drive to the hotel in Victoria Falls, Zimbabwe
Optional: The Boma Dinner & Drum Show
Overnight: Victoria Falls
Meals: Breakfast

DAY 13, Thursday - Guided Tour of Victoria Falls
This morning, take a guided tour of the Victoria Falls, one of the "Seven Natural Wonders of the World". The walking safari takes you through the magnificent rainforest to view the Cataracts, Livingstone's statue and a wide variety of birds and plants. The rest of the day is yours to discover this beautiful area independently, or consider joining the optional guided Market Shopping Tour to discover Zimbabwe's culture, artwork and handicrafts. Visit open-air markets and a variety of galleries and shops selling intricate wood carvings, stone sculptures, beaded jewelry and authentic African art
Optional: Market Shopping Tour
Overnight: Victoria Falls
Meals: Breakfast

DAY 14, Friday - Depart South Africa
After breakfast, transfer to the airport. Fly to Johannesburg and connect to your international departure flight this evening. Please select flights that depart no earlier than 7:30 PM
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Home Hosted Dinner in Cape Town

This dinner will allow you to meet a local South African family and visit their home. You will have the opportunity to enjoy a home cooked three course meal with wine typical to South Africa. Give yourself the chance to experience local culture in a relaxed and comfortable environment with fascinating conversation about the way of life in South Africa, while also exchanging views as well as experiences with your hosts.

Approximate tour duration is 4 hours.

Day #4 01 Jan 2021 - 31 Dec 2022 $57.00
01 Jan 2023 - 30 Apr 2023 $57.00
Home Hosted Dinner in Cape Town Thumbnail
Full Day Great White Shark Cage Diving

Join a thrilling full day excursion to "Shark Alley" to experience great white shark cage diving. Early this morning depart Cape Town and head east to the coastal fishing town of Gansbaai. Upon arrival, the crew of your expedition boat will review the day's activities, safety etiquette and provide fascinating insight to these marine predators. Enjoy a light breakfast before boarding your boat and heading out into the open waters between Geyser Rock and Dyer Islander where great white hunt for seals and penguins. Outfitted with a wetsuit, lifejacket and snorkeling mask, climb through the top of the cage secured to the boat. You will take turns with your fellow divers watching these predators under water and from the comfort of the ship deck.

Return to the port in the early afternoon where you will be greeted with a hot bowl of soup and bread. Relax as the marine biologist recaps your adventure and answers any remaining questions before your return to Cape Town.

*Departure from the hotel will be as early as 4 AM and the drive from Cape Town to Gansbaai is approximately 2.5 hours (one way). The boat will be launched around 9 AM and the boat trip will last between 3-5 hours depending on the weather and sea conditions. Shower facilities will be available after the ship returns from the dive. The return transfer to Cape Town will be at approximately 2 PM and arrival at 4:30 PM. Pick-up and drop-off times are approximate and will be advised locally.

*Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Shark sightings are not guaranteed and are dependent upon weather and sea conditions. Due to inclement weather and/or rough seas, this tour may be canceled and refunded.

*Sea conditions can be unpredictable and may become choppy or very rough at times. As a result, some customers experience discomfort and/or seasickness. Some over-the-counter medications, such as Dramamine or Benadryl, may help reduce or prevent seasickness. Clients who are prone to seasickness are advised not to participate in this tour.

*Optionals "Full Day Great White Shark Cage Diving" and "South African Wine Tour" operate at the same time and should not be booked together.

Day #5 01 Jan 2021 - 31 Dec 2022 $199.00
01 Jan 2023 - 30 Apr 2023 $199.00
Full Day Great White Shark Cage Diving Thumbnail
South African Wine Tour

Wind through South Africa's fertile valleys, prized for their renowned vintages, and discover the rustic beauty of sprawling estates shaded by giant oaks and rows of vines running as far as the eye can see. Travel the country's principal wine route and enjoy tastings at some of the excellent vineyards along the way. Begin with a visit to Stellenbosch, South Africa's second oldest town and the historic heart of the country's wine region. First recognized as an ideal location for vineyards in 1679, viticulture has been entwined with the town's history ever since. Also of interest is the town's fascinating variety of architecture, including buildings in Cape Dutch, Georgian, and Victorian styles. Then continue northwest to the old, scenic village of Franschhoek, founded near the Drakenstein Mountains in 1688 by French immigrants, whose descendants eventually supplied highly sought after wine to Napoleon, Bismarck, and even King Edward VII. Stop for lunch on your own, and then enjoy a final tasting before bidding farewell to the wine country and returning to Cape Town.

Approximate tour duration is 8 hours.

*Optionals "Full Day Great White Shark Cage Diving" and "South African Wine Tour" operate at the same time and should not be booked together.

Day #5 01 Jan 2021 - 31 Dec 2022 $57.00
01 Jan 2023 - 30 Apr 2023 $57.00
South African Wine Tour Thumbnail
Traditional African Dinner Experience

Treat yourself to a memorable evening of entertainment and traditional African gastronomy. Enjoy an exciting interactive djembe drumming session before dinner. Then, savor a 14-course meal with dishes from several African nations, accompanied by live performances. While dining, you will also witness an extraordinary Mali puppet show.

Approximate tour duration is 4.5 hours.

Day #5 01 Jan 2022 - 31 Dec 2022 $58.00
01 Jan 2023 - 30 Apr 2023 $58.00
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The Boma Dinner & Drum Show

Tonight, experience an unforgettable evening at The Boma Dinner & Drum Show. Enjoy the hospitality of the Zimbabwean people during an evening of entertainment featuring a four-course dinner including a variety of game meats and traditional Zimbabwean dishes. Revel in the energetic dance performances, lively songs, storytelling and interactive drumming show. This is a truly captivating event!

Approximate tour duration is 3 hours.

Day #12 13 Apr 2022 - 30 Apr 2024 $65.00
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Market Shopping Tour

Embark on a shopping tour to discover Zimbabwe's culture, artwork and handicrafts. Enthusiastic shoppers in search of bargains can try their hand at the African system of 'barter-trade'. Visit open-air markets where skilled artisans sell their wares. Stroll through a variety of galleries and shops selling intricate wood carvings, stone sculptures, beaded jewelry and authentic African art.

Approximate tour duration is 2 hours.

Day #13 01 Jan 2022 - 31 Dec 2022 $14.00
01 Jan 2023 - 30 Apr 2023 $14.00
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Home Hosted Dinner in Cape Town

This dinner will allow you to meet a local South African family and visit their home. You will have the opportunity to enjoy a home cooked three course meal with wine typical to South Africa. Give yourself the chance to experience local culture in a relaxed and comfortable environment with fascinating conversation about the way of life in South Africa, while also exchanging views as well as experiences with your hosts.

Approximate tour duration is 4 hours.

Day #4 01 Jan 2021 - 31 Dec 2022 $57.00
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Full Day Great White Shark Cage Diving

Join a thrilling full day excursion to "Shark Alley" to experience great white shark cage diving. Early this morning depart Cape Town and head east to the coastal fishing town of Gansbaai. Upon arrival, the crew of your expedition boat will review the day's activities, safety etiquette and provide fascinating insight to these marine predators. Enjoy a light breakfast before boarding your boat and heading out into the open waters between Geyser Rock and Dyer Islander where great white hunt for seals and penguins. Outfitted with a wetsuit, lifejacket and snorkeling mask, climb through the top of the cage secured to the boat. You will take turns with your fellow divers watching these predators under water and from the comfort of the ship deck.

Return to the port in the early afternoon where you will be greeted with a hot bowl of soup and bread. Relax as the marine biologist recaps your adventure and answers any remaining questions before your return to Cape Town.

*Departure from the hotel will be as early as 4 AM and the drive from Cape Town to Gansbaai is approximately 2.5 hours (one way). The boat will be launched around 9 AM and the boat trip will last between 3-5 hours depending on the weather and sea conditions. Shower facilities will be available after the ship returns from the dive. The return transfer to Cape Town will be at approximately 2 PM and arrival at 4:30 PM. Pick-up and drop-off times are approximate and will be advised locally.

*Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Shark sightings are not guaranteed and are dependent upon weather and sea conditions. Due to inclement weather and/or rough seas, this tour may be canceled and refunded.

*Sea conditions can be unpredictable and may become choppy or very rough at times. As a result, some customers experience discomfort and/or seasickness. Some over-the-counter medications, such as Dramamine or Benadryl, may help reduce or prevent seasickness. Clients who are prone to seasickness are advised not to participate in this tour.

*Optionals "Full Day Great White Shark Cage Diving" and "South African Wine Tour" operate at the same time and should not be booked together.

Day #5 01 Jan 2021 - 31 Dec 2022 $199.00
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South African Wine Tour

Wind through South Africa's fertile valleys, prized for their renowned vintages, and discover the rustic beauty of sprawling estates shaded by giant oaks and rows of vines running as far as the eye can see. Travel the country's principal wine route and enjoy tastings at some of the excellent vineyards along the way. Begin with a visit to Stellenbosch, South Africa's second oldest town and the historic heart of the country's wine region. First recognized as an ideal location for vineyards in 1679, viticulture has been entwined with the town's history ever since. Also of interest is the town's fascinating variety of architecture, including buildings in Cape Dutch, Georgian, and Victorian styles. Then continue northwest to the old, scenic village of Franschhoek, founded near the Drakenstein Mountains in 1688 by French immigrants, whose descendants eventually supplied highly sought after wine to Napoleon, Bismarck, and even King Edward VII. Stop for lunch on your own, and then enjoy a final tasting before bidding farewell to the wine country and returning to Cape Town.

Approximate tour duration is 8 hours.

*Optionals "Full Day Great White Shark Cage Diving" and "South African Wine Tour" operate at the same time and should not be booked together.

Day #5 01 Jan 2021 - 31 Dec 2022 $57.00
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Traditional African Dinner Experience

Treat yourself to a memorable evening of entertainment and traditional African gastronomy. Enjoy an exciting interactive djembe drumming session before dinner. Then, savor a 14-course meal with dishes from several African nations, accompanied by live performances. While dining, you will also witness an extraordinary Mali puppet show.

Approximate tour duration is 4.5 hours.

Day #5 01 Jan 2022 - 31 Dec 2022 $58.00
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The Boma Dinner & Drum Show

Tonight, experience an unforgettable evening at The Boma Dinner & Drum Show. Enjoy the hospitality of the Zimbabwean people during an evening of entertainment featuring a four-course dinner including a variety of game meats and traditional Zimbabwean dishes. Revel in the energetic dance performances, lively songs, storytelling and interactive drumming show. This is a truly captivating event!

Approximate tour duration is 3 hours.

Day #12 13 Apr 2022 - 30 Apr 2024 $65.00
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Market Shopping Tour

Embark on a shopping tour to discover Zimbabwe's culture, artwork and handicrafts. Enthusiastic shoppers in search of bargains can try their hand at the African system of 'barter-trade'. Visit open-air markets where skilled artisans sell their wares. Stroll through a variety of galleries and shops selling intricate wood carvings, stone sculptures, beaded jewelry and authentic African art.

Approximate tour duration is 2 hours.

Day #13 01 Jan 2022 - 31 Dec 2022 $14.00
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Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Zimbabwe
Visas required for Zimbabwe
SOUTH AFRICA - Passengers are required to have at least two, entirely blank (unstamped) visa pages (i.e. one side of such a page not front and back thereof) in their passport, each time entry is sought into South Africa, including re-entry from eSwatini. Therefore passengers continuing on to Zimbabwe and/or Botswana are required to have four blank visa pages. These pages are in addition to the endorsement/amendment pages at the back of the passport. South African government regulations prohibit airlines from boarding passengers without the required blank visa page. For more information, please visit the South African consulate website http://www.southafrica-newyork.net/homeaffairs/tourist_visa.htm or http://www.southafrica-newyork.net/homeaffairs/

Children Under 18 Traveling to South Africa - The South African Department of Home Affairs no longer requires additional documentation for visitors under the age of 18 as of Nov 2019. Passengers traveling with children under 18 to South Africa will simply require a valid passport for entry. For more information please visit: http://www.dha.gov.za/index.php/statements-speeches/621-advisory-new-requirements-for-children-travelling-through-south-african-ports-of-entry-effective-1-june-2015.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

South Africa & eSwatini - While the majority of South Africa is malaria-free, visitors to Kruger National Park and the Limpopo Province are encouraged to consult their health care providers regarding malaria prophylaxis. Malaria is endemic to the Kruger National Park Area. The Waterberg region of the Limpopo Province is considered a non-endemic area however as of March 2017, the CDC has received official reports of possible locally transmitted cases of malaria in this region and further investigation and surveillance is taking place. Visitors should use mosquito repellent and wear long pants, closed shoes, and a lightweight long sleeve shirt when in this area. Additionally, you may encounter mosquitoes in other areas, both rural and urban, especially during wet seasons. Please consult your physician before traveling to South Africa.

Passengers arriving in South Africa after visiting or connecting 12 hours or more in designated yellow fever countries must carry proof of yellow fever vaccination. Designated yellow fever countries include but are not limited to Kenya, Senegal, & Ghana and it is recommended to check with the South African consulate prior to travel for the complete list of countries.

This tour visits areas of high elevations on the Panorama Route (5,870 feet) and in eSwatini (6,110 feet), and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly.

Zimbabwe - Malaria is prevalent throughout Zimbabwe, except in Harare, due to the capital's high altitude. The CDC strongly recommends that malaria prophylaxis and preventative measures be taken when traveling outside of Harare. Information on vaccinations and other health precautions, such as safe food and water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. For information about outbreaks of infectious diseases abroad, consult the World Health Organization (WHO) website. The WHO website also contains additional health information for travelers, including detailed country-specific health information.

Tuberculosis is an increasingly serious health concern in Zimbabwe. For further information, please consult the CDC's information on TB.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
South Africa & eSwatini - Spring and Autumn: 55-70°F, Summer: 60-80°F, Winter: 45-65°F. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige for their own comfort.

South Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#south-africa-weather

Zimbabwe - November: - March 63°F-86°F; April - July: 43°F-85°F; August - October: 48°F-93°F.

Victoria Falls offers a mild and dry winter from June to mid-August and a warm to hot spring, until the rains start in mid-November. The dry season around Victoria Falls generally is from May to October; the wet season is from November to March.

Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige for their own comfort. A rain coat will be provided while on the Victoria Falls tour, however please wear shoes you do not mind getting wet and bring a small umbrella for extra protection.

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

SOUTH AFRICA: Books
Long Walk to Freedom by Nelson Mandela
Cry, The Beloved Country by Alan Paton
Zulu by Caryl Ferey
Mafeking Road by Herman Charles Bosman
The Power of One by Bryce Courtenay
Playing the Enemy by John Carlin
Country of My Skull by Antjie Krog

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Southern Africa - Passengers arriving into Johannesburg and connecting to Cape Town must collect their luggage upon arrival to Johannesburg, and re-check their baggage into their connecting flight to Cape Town.

Flights within South Africa and between South Africa and Zimbabwe have a weight restriction for luggage of 44 lbs. per piece of checked luggage and 14 lbs. per piece of carry-on luggage, with a limit of one checked and one carry-on piece of luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Southern Africa.

Passengers traveling while pregnant are advised to carry a doctor’s note approving their health is suitable for flying. Southern Africa authorities reserve the right to deny passengers boarding if they do not carry such a note.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Cape Town Water Conservation
Cape Town is in a water-scarce region of South Africa and is susceptible to drought. During your stay, please be mindful of water consumption and support the local government’s conservation efforts, in the event water restrictions are in place.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Southern Africa & eSwatini

Tour Manager (Coordinator; may or may not act as a guide): US $6 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $4 per person per day of sightseeing, US $2 per half day
Game Drive Ranger: US $5 per person per day
Hotel porters and wait staff: Included

South Africa & eSwatini - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris.

Zimbabwe - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

South Africa & eSwatini - The Rand is the currency of South Africa. The Lilangeni is the currency of eSwatini however the South African Rand is widely accepted. When exchanging currency in a bank, a passport must be presented to complete the transaction.

Zimbabwe - Until June 2019, Zimbabwe operated under a multi-currency monetary system where the U.S. Dollar (USD) was the most widely accepted form of currency. The Zimbabwe Dollar is now the official currency of Zimbabwe. Travelers may withdraw local currency from international credit-card enabled ATMs, which will be marked as international and have the logos of the accepted credit card companies. Foreign currency may be exchanged at the bank, however travelers are encouraged to use credit cards where possible and only exchange amounts of money in cash that they anticipate using. Visa fees are payable in foreign currency and may be paid in cash. Foreign credit cards will continue to be accepted as a form of payment where facilities exist.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

South Africa & eSwatini - Local specialties include handcrafts such as basketware, beadwork, embroidery and sculptures, as well as exceptional gold, platinum, and diamond jewelry. Boutiques, malls, markets, and roadside stands abound.

Zimbabwe - Victoria Falls offers wood carvings and soapstone sculptures.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Zimbabwe - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Zimbabwe, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas such as Victoria Falls. Although the majority of crimes in Zimbabwe are non-violent, be alert to any suspicious activity. Always keep valuables in a safe place and avoid walking alone. Passengers should not travel alone after dark.

We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi; instruct the driver not to pick up other passengers. When using ATM machines, be on the lookout for anyone watching or following you. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. Do not hitchhike and do not accept rides from strangers. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas.

On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review “safari etiquette” addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions and therefore subject to change. While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild.

Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remian seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Cape Town - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Cape Town, there are significant issues with theft against tourists in public places. Do not carry expensive valuables or wear valuable items (jewelry, watches) out in public and keep cameras and other touristy items out of sight like money belts and hip bags. If you have any questions on how to use the ATM machines ask your Tour Manager, do not ask strangers. Carry little cash and use a credit card as often as possible as they are widely accepted. Keep your card in your eye sight at all times when paying. You should not explore alone and it is recommended to travel in small groups. Be sure to ask directions from your tour manager and the hotel to avoid less safe areas. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas. Be sure to use the hotel safes at all times for your valuable items.

Local Emergency Phone Numbers
South Africa
  • Ambulance/Fire: 10177
  • Police: 10111
  • General Emergency in Cape Town: 107

Zimbabwe
  • Ambulance: 994
  • Fire: 993
  • Police: 777-777

Languages
South Africa - Zulu, Xhosa, Afrikaans, and English are among the local languages.

Zimbabwe - Shona and Ndebele are the local languages. The official language is English.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

South Africa - The voltage used is 220 volts.

Zimbabwe - The voltage used is 220 volts.

Code of Conduct
South Africa & eSwatini - Shaking hands is the standard greeting. Common courtesies should be observed. Conservative casual dress is appropriate. Rural areas tend to be more conservative than urban areas. In conversation, avoid discussing racial tensions. South Africa is one of the world's great examples of biodiversity. Please be mindful of this ecological significance and do not litter.

Zimbabwe - Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Zimbabwe - Be sure that all food, including meats, vegetables and fruits are fully cooked. Avoid dairy products, unless you know they have been pasteurized. Drink only bottled or boiled water, or carbonated drinks in cans or bottles. Avoid tap water, fountain drinks, and ice cubes.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - South Africa

Holidays 2022

Jan 1: New Year's Day
Mar 21: Human Rights Day
Apr 15: Good Friday
Apr 5: Family Day
Apr 27: Freedom Day
May 2: Worker's Day
Jun 16: Youth Day
Aug 9: National Women's Day
Sep 24: Heritage Day
Dec 16: Day of Reconciliation
Dec 25: Christmas Day
Dec 26: Day of Goodwill

Holidays 2023

Jan 1: New Year's Day
Jan 2: Day off for New Year's Day
Mar 21: Human Rights Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Family Day
Apr 27: Freedom Day May 1: Worker's Day
Jun 16: Youth Day
Aug 9: National Women's Day
Sep 24: Heritage Day
Sep 25: Day off for Heritage Day
Dec 16: Day of Reconciliation
Dec 25: Christmas Day
Dec 26: Day of Goodwill

Holidays - Zimbabwe

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
Apr 18: Independence Day
May 1: Workers Day
May 2: Workers Day (observed)
May 25: Africa Day
Aug 8: Heroes' Day
Aug 9: Defense Forces Day
Dec 22: Unity Day
Dec 25: Christmas Day
Dec 26: Boxing Day

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Zimbabwe
Visas required for Zimbabwe
SOUTH AFRICA - Passengers are required to have at least two, entirely blank (unstamped) visa pages (i.e. one side of such a page not front and back thereof) in their passport, each time entry is sought into South Africa, including re-entry from eSwatini. Therefore passengers continuing on to Zimbabwe and/or Botswana are required to have four blank visa pages. These pages are in addition to the endorsement/amendment pages at the back of the passport. South African government regulations prohibit airlines from boarding passengers without the required blank visa page. For more information, please visit the South African consulate website http://www.southafrica-newyork.net/homeaffairs/tourist_visa.htm or http://www.southafrica-newyork.net/homeaffairs/

Children Under 18 Traveling to South Africa - The South African Department of Home Affairs no longer requires additional documentation for visitors under the age of 18 as of Nov 2019. Passengers traveling with children under 18 to South Africa will simply require a valid passport for entry. For more information please visit: http://www.dha.gov.za/index.php/statements-speeches/621-advisory-new-requirements-for-children-travelling-through-south-african-ports-of-entry-effective-1-june-2015.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

South Africa & eSwatini - While the majority of South Africa is malaria-free, visitors to Kruger National Park and the Limpopo Province are encouraged to consult their health care providers regarding malaria prophylaxis. Malaria is endemic to the Kruger National Park Area. The Waterberg region of the Limpopo Province is considered a non-endemic area however as of March 2017, the CDC has received official reports of possible locally transmitted cases of malaria in this region and further investigation and surveillance is taking place. Visitors should use mosquito repellent and wear long pants, closed shoes, and a lightweight long sleeve shirt when in this area. Additionally, you may encounter mosquitoes in other areas, both rural and urban, especially during wet seasons. Please consult your physician before traveling to South Africa.

Passengers arriving in South Africa after visiting or connecting 12 hours or more in designated yellow fever countries must carry proof of yellow fever vaccination. Designated yellow fever countries include but are not limited to Kenya, Senegal, & Ghana and it is recommended to check with the South African consulate prior to travel for the complete list of countries.

This tour visits areas of high elevations on the Panorama Route (5,870 feet) and in eSwatini (6,110 feet), and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly.

Zimbabwe - Malaria is prevalent throughout Zimbabwe, except in Harare, due to the capital's high altitude. The CDC strongly recommends that malaria prophylaxis and preventative measures be taken when traveling outside of Harare. Information on vaccinations and other health precautions, such as safe food and water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. For information about outbreaks of infectious diseases abroad, consult the World Health Organization (WHO) website. The WHO website also contains additional health information for travelers, including detailed country-specific health information.

Tuberculosis is an increasingly serious health concern in Zimbabwe. For further information, please consult the CDC's information on TB.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
South Africa & eSwatini - Spring and Autumn: 55-70°F, Summer: 60-80°F, Winter: 45-65°F. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige for their own comfort.

South Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#south-africa-weather

Zimbabwe - November: - March 63°F-86°F; April - July: 43°F-85°F; August - October: 48°F-93°F.

Victoria Falls offers a mild and dry winter from June to mid-August and a warm to hot spring, until the rains start in mid-November. The dry season around Victoria Falls generally is from May to October; the wet season is from November to March.

Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige for their own comfort. A rain coat will be provided while on the Victoria Falls tour, however please wear shoes you do not mind getting wet and bring a small umbrella for extra protection.

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

SOUTH AFRICA: Books
Long Walk to Freedom by Nelson Mandela
Cry, The Beloved Country by Alan Paton
Zulu by Caryl Ferey
Mafeking Road by Herman Charles Bosman
The Power of One by Bryce Courtenay
Playing the Enemy by John Carlin
Country of My Skull by Antjie Krog

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Southern Africa - Passengers arriving into Johannesburg and connecting to Cape Town must collect their luggage upon arrival to Johannesburg, and re-check their baggage into their connecting flight to Cape Town.

Flights within South Africa and between South Africa and Zimbabwe have a weight restriction for luggage of 44 lbs. per piece of checked luggage and 14 lbs. per piece of carry-on luggage, with a limit of one checked and one carry-on piece of luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Southern Africa.

Passengers traveling while pregnant are advised to carry a doctor’s note approving their health is suitable for flying. Southern Africa authorities reserve the right to deny passengers boarding if they do not carry such a note.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Cape Town Water Conservation
Cape Town is in a water-scarce region of South Africa and is susceptible to drought. During your stay, please be mindful of water consumption and support the local government’s conservation efforts, in the event water restrictions are in place.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Southern Africa & eSwatini

Tour Manager (Coordinator; may or may not act as a guide): US $6 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $4 per person per day of sightseeing, US $2 per half day
Game Drive Ranger: US $5 per person per day
Hotel porters and wait staff: Included

South Africa & eSwatini - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris.

Zimbabwe - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

South Africa & eSwatini - The Rand is the currency of South Africa. The Lilangeni is the currency of eSwatini however the South African Rand is widely accepted. When exchanging currency in a bank, a passport must be presented to complete the transaction.

Zimbabwe - Until June 2019, Zimbabwe operated under a multi-currency monetary system where the U.S. Dollar (USD) was the most widely accepted form of currency. The Zimbabwe Dollar is now the official currency of Zimbabwe. Travelers may withdraw local currency from international credit-card enabled ATMs, which will be marked as international and have the logos of the accepted credit card companies. Foreign currency may be exchanged at the bank, however travelers are encouraged to use credit cards where possible and only exchange amounts of money in cash that they anticipate using. Visa fees are payable in foreign currency and may be paid in cash. Foreign credit cards will continue to be accepted as a form of payment where facilities exist.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

South Africa & eSwatini - Local specialties include handcrafts such as basketware, beadwork, embroidery and sculptures, as well as exceptional gold, platinum, and diamond jewelry. Boutiques, malls, markets, and roadside stands abound.

Zimbabwe - Victoria Falls offers wood carvings and soapstone sculptures.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Zimbabwe - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Zimbabwe, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas such as Victoria Falls. Although the majority of crimes in Zimbabwe are non-violent, be alert to any suspicious activity. Always keep valuables in a safe place and avoid walking alone. Passengers should not travel alone after dark.

We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi; instruct the driver not to pick up other passengers. When using ATM machines, be on the lookout for anyone watching or following you. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. Do not hitchhike and do not accept rides from strangers. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas.

On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review “safari etiquette” addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions and therefore subject to change. While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild.

Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remian seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Cape Town - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Cape Town, there are significant issues with theft against tourists in public places. Do not carry expensive valuables or wear valuable items (jewelry, watches) out in public and keep cameras and other touristy items out of sight like money belts and hip bags. If you have any questions on how to use the ATM machines ask your Tour Manager, do not ask strangers. Carry little cash and use a credit card as often as possible as they are widely accepted. Keep your card in your eye sight at all times when paying. You should not explore alone and it is recommended to travel in small groups. Be sure to ask directions from your tour manager and the hotel to avoid less safe areas. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas. Be sure to use the hotel safes at all times for your valuable items.

Local Emergency Phone Numbers
South Africa
  • Ambulance/Fire: 10177
  • Police: 10111
  • General Emergency in Cape Town: 107

Zimbabwe
  • Ambulance: 994
  • Fire: 993
  • Police: 777-777

Languages
South Africa - Zulu, Xhosa, Afrikaans, and English are among the local languages.

Zimbabwe - Shona and Ndebele are the local languages. The official language is English.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

South Africa - The voltage used is 220 volts.

Zimbabwe - The voltage used is 220 volts.

Code of Conduct
South Africa & eSwatini - Shaking hands is the standard greeting. Common courtesies should be observed. Conservative casual dress is appropriate. Rural areas tend to be more conservative than urban areas. In conversation, avoid discussing racial tensions. South Africa is one of the world's great examples of biodiversity. Please be mindful of this ecological significance and do not litter.

Zimbabwe - Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Zimbabwe - Be sure that all food, including meats, vegetables and fruits are fully cooked. Avoid dairy products, unless you know they have been pasteurized. Drink only bottled or boiled water, or carbonated drinks in cans or bottles. Avoid tap water, fountain drinks, and ice cubes.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - South Africa

Holidays 2022

Jan 1: New Year's Day
Mar 21: Human Rights Day
Apr 15: Good Friday
Apr 5: Family Day
Apr 27: Freedom Day
May 2: Worker's Day
Jun 16: Youth Day
Aug 9: National Women's Day
Sep 24: Heritage Day
Dec 16: Day of Reconciliation
Dec 25: Christmas Day
Dec 26: Day of Goodwill

Holidays 2023

Jan 1: New Year's Day
Jan 2: Day off for New Year's Day
Mar 21: Human Rights Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Family Day
Apr 27: Freedom Day May 1: Worker's Day
Jun 16: Youth Day
Aug 9: National Women's Day
Sep 24: Heritage Day
Sep 25: Day off for Heritage Day
Dec 16: Day of Reconciliation
Dec 25: Christmas Day
Dec 26: Day of Goodwill

Holidays - Zimbabwe

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
Apr 18: Independence Day
May 1: Workers Day
May 2: Workers Day (observed)
May 25: Africa Day
Aug 8: Heroes' Day
Aug 9: Defense Forces Day
Dec 22: Unity Day
Dec 25: Christmas Day
Dec 26: Boxing Day

11 Day Essential South Africa with Victoria Falls, August 2022
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I have only wonderful things to say about Gate 1 and have already encouraged about 5 people to consider your company for all their trips. Our guide, Roger, was phenomenal in every aspect. He was attentive to needs, approachable by all, and expressed concern at our wellbeing every single day! Because of my diabetes, I was worried about going on the morning safari trips without nourishment. So he took it upon himself to ask the chef at Mabula to make me an egg sandwich in the mornings (before breakfast opened), so I would not encounter any health matters out in the wilderness. Is that caring or what?! I was super impressed with the hotels, all meals, all excursions; in fact, I don't have a single complaint to share. I am sorry I didn't know about Gate 1 sooner as I would have used your company to make all of my previous tour trips. In that Africa was my last continent, it was made extremely memorable through the care and attention I received so far from home. I am a huge fan!

Teresa M.
18 Day Kaleidoscope of South Africa, July 2022
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Best ever! Three game drives to see all big 5, an actual kingdom in Eswatini, Mandela, Soweto, impala in our hotel area, Capetown, the Cradle of Human Kind, lions etc. The many venues were more than expected, as the real South African history was explained by some of the people who lived it and were engaged in the most recent student uprising in the mid 70's and current struggles. Belinda, our guide for the trip, made the bus ride commentary a learning time. She knew many of the other guides in the parks and museums who were also professionals. I need to mention the two bus drivers who literally went out of their way, Becki and Peter. All of these people love their country and so do I. The hotels were excellent and some of the choices were perfectly chosen to reflect the areas surrounding. Best trip ever!

Terry W.
11 Day Essential South Africa with Victoria Falls, June 2022
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I just wanted to send along a quick email and let you know just how AMAZING our trip was with Gate 1. My husband and I love to travel and not only was our vacation on par with how we like to travel (ex: very busy but not chaos) but it was SO MUCH EASIER than having to try to sort out all the details by ourselves. Particularly where safe lodging was and how safe our environments were. It was so comforting to have someone there could answer our questions and give us real and genuine answers about places to go and the safety of our environment. I doubt not we will travel through Gate 1 for our major international trips again. Charl (our tour guide) and Francis (our driver/guide in Zimbabwe) were absolutely phenomenal. Charl's fount of knowledge made even the longer bus rides extremely enjoyable and his knowledge of exactly where to go and how to get there was incredible. I cannot count how many times I was genuinely thankful that my husband and I did not try to make this trip ourselves and had the expertise of Charl (and Chris when he was our driver) to make sure we got everywhere we needed to go when we needed to get there and safely. Francis is just a true delight of a person to have around. He was so excited about Zimbabwe and tourism and his country and that genuine love just came through 10 fold. I am so happy to have had the experience of meeting him and would happily and easily tour with him again. (Charl too of course!). He was so positive and loving about Zimbabwe that I kind of wanna move there now. Thanks so much to both of them for such an excellent trip!

Kelli L.
Namibia, Naturally, June 2022
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The trip was outstanding. My wife and I loved every minute of the trip. Our guide, Mr. Herunga was one of the best guides we ever had with Gate1 and other tours, and the driver, Nathan, was not only an excellent driver, but also having been a tour guide, he could also answer many questions. Both of them sat with our group and meals and we so enjoyed that. Herunga was extremely attentive to all the needs of our 17 fellow travelers, several of whom had requirements that required a lot of his attention, dietary restrictions or other needs. He consistently demonstrated grace, patience, empathy and a can do attitude which all of us appreciated, but especially for my wife and me, we observed his care for their needs. Some matters that came up were simply beyond his control, but he took all matters in stride and did all he could to help. His attitude was always for the best interest of the group and that was everyone in the group and above all, he did all this with a great sense of humor. He also evinced great knowledge about his country, Namibia, whether about language, topography, geology, plant and wildlife, culture, foods, climate and so many other things. He also had familiarized himself with the US beforehand so he could draw comparisons on landscapes. As he escorted us to the gates at the airport, many of our group exchanged hugs with Nathan and him. Though there had been some grumbling about some of the matters noted above, including the cold weather, over which Herunga had no control, without exception, we found him to be an outstanding tour guide. On a scale of 1-10 with 10 being the best, I would give him a 10+.

Oliver M.
13 Day Zambia, Botswana & South Africa Adventure, May 2022
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The trip was AMAZING! The lodging choices were perfect! Our Gate1 guide, Don, is so knowledgeable on all things Africa, as well as being a beautiful soul who looked after us every step of the way! The highlight of the trip for me was the time we spent at the Moremi Crossing camp in the Okavanko Delta. The game drives and time in Moremi Crossing are memories I will cherish the rest of my life. Thank you for all of your help with the registration process!

Mardi K.
16 Day Classic South Africa with Victoria Falls & Botswana, May 2022
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It was a great trip. There were so many different experiences and different regions that it seemed like lots of "mini trips" rolled into one. There are multiple "favorites" and all are easy to recommend to our friends and acquaintances. Our guide worked hard to enable us to do and see everything on our itinerary, working around weather conditions, etc. Adel did a super job.

Margaret R.
Namibia, Naturally, April 2022
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The Namibia tour was better than imagined! The guides were excellent, professional, organized, knowledgeable, caring and fun! We were amazed by all the logistics they handled smoothly and always pleasant. Can't say enough good things about Herunga & Silver ..Kudos to them !! The food , drinks & lodging were top notch ..good location, well-appointed with great service//ambiance. One of the best Gate 1 trips ever!!!

Rebecca F.
10 Day Kenya Safari Exploration, March 2022
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We just completed a trip to Kenya Africa March 24-April 3. This trip was incredible. We knew this trip would be special but never expected it to be so amazing. We had one of the best guides Christopher. We had a small group 4 travelers. I always hope to have a guide that goes the extra mile. Christopher did not go the extra mile, he did a 10K . Extremely thoughtful, provided massive information about animals, parks, people of Kenya and culture. Because of our small group we did not have any other guides. No matter what park we were in he was able to provide information. He was excited to show us the animals. He gave me the opportunity to get safely close to the animals so I have amazing photos.

Kathy G.
14 Day Classic South Africa with Victoria Falls, March 2022
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Hi, I completed the survey on our recent South Africa trip, but wanted to add a comment about our travel manager, Renier. Our group of four (and actually our entire group on the tour) could not speak highly enough about Renier. He was super friendly with a great sense of humor. Extremely knowledgeable about every place we went. He loves what he does and it shows!. He found a way to make a group of 23 individuals into a close group in just a couple days. He made safety a number one priority followed closely by making sure we all had a great time and had every need covered. This was our 5th Gate 1 trip and they just keep getting better! We are already looking for our next trip. A tour manager can really make a difference in a trip, and Renier certainly did.Thank you Gate1 for a trip that probably cant be beat!. Please thank Renier for us one more time!

John J.
13 Day Zambia, Botswana & South Africa Adventure, March 2022
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I've just returned from my first trip with Gate 1 and it was spectacular ! The group size was perfect for this, allowing for ease of communications, team building (camaraderie), and movement (in and out of buses and other transport). Roger, our group leader was beyond compare. Perfect easy going personality, extremely knowledgeable, and tirelessly working to enhance every guests experience. I've already recommended Gate 1 to friends of mine, and fully expect to take future trips with Gate 1. The only risk, is that this trip was so perfect, the sequel has a hard act to follow. But that doesn't mean you don't try ! Keep up the fantastic work, I had high expectations going in, and they were exceeded beyond belief. Thank You !

Anthony P
19 Day Kenya & Tanzania Safari Exploration, January 2022
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I know you're swamped with travel challenges, but I just want to share my excellent experience in Kenya and Tanzania and thank you for another great Gate 1 trip! We've had many incredible tour managers with Gate 1 and Wolfugan in Tanzania has now taken top spot. He was attentive to our every need, but so much more. He was a wealth of information which he shared in such interesting ways, providing us with great insight into the country, the culture, and the amazing wildlife. He didn't always just answer a question, he sometimes encouraged us to think by asking a question back and truly engaging us in learning. We are avid birders, so we asked him to point out birds along the way that he might not otherwise. His knowledge of all the local birds was beyond my imagination and his ability to spot an interesting bird while driving a game vehicle blew us away. The other two people in our game drive vehicle soon became birders too! His knowledge of the wildlife was superb as expected and his ability to maneuver the vehicle into just the right spot for viewing and even considered the lighting for great photographs allowed me to get the most amazing photographs and memories for a life time. Wolfugan truly went the extra mile to ensure we were having the best experience on drives, in our lodging, and at our meals. He made us comfortable with all of the Covid requirements being managed. He was friendly, personable, obviously very intelligent, and a delight to be around. I've been back home for a week, but my heart is still in Africa. Thank you Gate 1 for another amazing adventure!

Joyce T.
Kenya Safari Exploration, November 2021
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My first Safari, but won't be my last. Our Tour Guide, Christopher was fantastic. While filling out my post trip survey, I obviously gave him all "Excellent", but I wanted to write to truly tell you how Christopher made my trip complete. He handled every detail from the moment I landed in Nairobi, to the moment I left. Throughout my stay Christopher was extremely attentive to all of my needs. His knowledge of animals and birds was unbelievable. His insight into the Kenyan people, customs, food and all things Kenyan made the trip complete. His dialogue throughout the trip was educational, inspirational, humorous and enlightening. If I could give Christopher 5 out of 5 stars or 10 out of 10, I would do it without hesitation. Thank you Gate 1 and Christopher. Also, a shout out to Timothy who assisted in our Safari. He was excellent as well.

Arthur R.
11 Day Essential South Africa with Victoria Falls, October 2021
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Thank You for such a wonderful experience! I truly enjoyed every minute of my trip to South Africa October 5th through 16th 2021. Shaun was the tour guide and he was excellent. Shaun was very knowledgeable, accommodating, patient and a master of his craft. By far, the best tour guide I've ever had. Our itinerary was well planned with many fun activities. Gate 1 provided excellent lodging and hotel accommodations. The food was very good with many options for everyone. Honestly, I had no complaints. I highly recommend Gate 1 Travel. Again, Kudos to Shaun. I'm already planning my next Gate 1 Tour for 2022.

Elijah J.
Kenya Safari Exploration, September 2021
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My husband and I recently completed the 10 Day Kenya safari exploration (discovery tour) and Chris and Tony were great guides for our entire trip. They were knowledgeable, great at their jobs and concerned about keeping us all safe, healthy, and happy. We loved the trips and our guides - they went above and beyond to make our Kenya trip memorable for the entire group. Thank you!

Angela H.
7 Day Classic Kenya, September 2021
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I just wanted you to know that the 7-day Safari in Kenya last week was PERFECTION! Amid this Coronavirus mess, Gate One and their staff pulled everything off without a hitch and I had a blast. Tony and Christopher, our guides, were absolutely exceptional. They were efficient, kept us safe, laughed, made everything fun and comfortable. Their knowledge of not only Kenya but America combined our cultures seamlessly. We could always turn to them for whatever we needed. I highly recommend them. Thanks again for ANOTHER fantastic memory Gate One!

Amanda H.
12 Day Classic South Africa, February 2020
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The trip was great and we had fantastic time. What made it, is that Roger our tour guide was an experienced gentleman, knowledgeable, helpful, courteous and interacted positively with the group. The drivers were safe and very obliged. The choice of accommodation by Gate 1 was really good and the program was excellent. The group was exceptional. We all got together extremely well. In fact, we have formed a group on WhatsApp, exchanged photos and kept in touch. In all honesty, it is one of the best organised tours we have ever had! Thank you and congratulations Gate 1 on a job well done!

Michael & Nadia A. Melbourne, Australia
10 Day Classic Kenya & Tanzania, January 2020
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It was amazing! It exceeded all of our expectations! 27 minutes into our 1st safari in the Masai, we witnessed our 1st kill! we were looking at a beautiful cheetah and she just stood up, crouched and took off! It was thrilling & exciting to be witnessing the circle of life! Then in the same safari we saw a jaguar, multiple male & female lions with babies, elephants, giraffes, a hyena and multiple other amazing animals. Our Guide was floored that we saw so much in 3 hours, he actually stopped the truck, turned around & asked us who the magic one was! We told him that we now had high expectations for the next day! We ended up seeing all of the big 5 throughout the entire trip! Just blessed, very lucky and thankful! We look forward to booking our next vacation with Gate 1!

Elizabeth A. Seattle, WA
14 Day Classic South Africa with Robben Island & Victoria Falls, December 2019
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Our trip was great! Lots of what we anticipated and some lovely surprises. Fantastic tour director in S Africa! Excellent in Kenya & Tanzania.

Barbara H. Warwick, RI
14 Day Classic South Africa with Victoria Falls, November 2019
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Our trip to 14 days Classic South Africa with Victoria Falls -Phenomenal trip!! Our tour director Charl was the best we have ever encountered. He was very friendly, compassionate and thoughtful! Our well-being was his top priority!! He was so knowledgeable and kept everything well organized.The hotels were nice. Our whole experience far exceeded our expectations!! We are thankful for Charl and Gate 1 for making it such a memorable trip!!

Pamela L. Arlington Heights, IL
16 Day Classic South Africa with Victoria Falls & Botswana, August 2019
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The trip was fantastic. Great itinerary. Got to see 4 of the Big 5. Our tour manager, John Finch, was the best I have ever encountered. He was so knowledgeable and every local he encountered he could converse in their local language.

Mary T. Long Beach, NY
7 Day Essential Kenya, August 2019
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Our trip was amazing - our guides Joel and Simon were really great. Joel the main guide kept everything well organized while Simon our safari guide was really patient, knowledgeable as well as always followed our request. We felt like being on a private safari in our car. It was amazing. The Hotels were nice. Our whole experience met our expectations! I will travel with Gate 1 more for sure :)

Soma S. Solymár, HU
12 Day Classic South Africa, August 2019
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Amazing! Far exceeded my expectations. South Africa is a beautiful country. I loved Cape Town and could stay there for even longer but I am so happy that the tour took us to so many different locations of stunning scenery. I feel we had the best tour director ever, Renier. He was very informative of each place we visited and answered all of our questions. He was funny and I am pretty sure he had a lot of fun with this group as well. The people I traveled with were wonderful and we made many friends along the journey. I'm so happy to have luckily picked Gate 1 for our first adventure/group trip. I'm excited about the next one!

Amy R. Knoxville, TN
12 Day Classic South Africa with Robben Island, July 2019
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It was a great trip. I have to say, we have been on many guided tours and travel usually twice a year with Gate 1, Trafalgar, Viking, Avalon, etc. and have never had a guide as wonderful as Don. He was amazing in so many ways, he made our trip complete. His knowledge is unparalleled and his enthusiastic way of presenting that knowledge was simply outstanding. It would only be better if Don could guide every trip we took. As far as Africa, what can I say but it was simply beautiful. The tour was fast-paced, but we knew that going in we'd be covering quite a bit of ground. It was a great itinerary, and I would do it all over again. Thanks for an amazing trip!!!!

Amelia L. Southaven, MS
7 Day Essential Kenya, June 2019
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Our trip was incredible - the best Gate 1 trip yet. Accommodations were above the normal standards & the Lake Elmentaita Serena Camp was just amazing!! Our Guide/Driver, Yusuf, was terrific - took us to see SO MANY animals. My wife & I were thrilled because we were “introducing” our family to Africa (including a 12 year old grandson and an 8 year old granddaughter). The experience was even better than if we had tried to design it all beforehand. Well done, all.

Clint B. Toano, VA
14 Day Classic South Africa with Victoria Falls, June 2019
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It was an excellent trip! Well organized and knowledgeable guide! Dexter is very friendly and helpful in trying to make everything perfect! Everything is delivered as expected and more! Thank you very much Gate 1!

Raymond L. Arcadia, CA
14 Day Classic South Africa with Victoria Falls, June 2019
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It was an excellent trip! Well organized and knowledgeable guide! Dexter is very friendly and helpful in trying to make everything perfect! Everything is delivered as expected and more! Thank you very much Gate 1!

Raymond L. Arcadia, CA
12 Day Classic South Africa with Robben Island, March 2019
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It was incredible. Laurence was the best tour guide that my wife and I have ever had. His knowledge of his country, great sense of humor, attention to detail, and true sense of care for everyone on our tour made our trip the best that we have ever been on. I just wish Laurence could guide all of the Gate 1 tours in the world!

George O. Roswell, GA
12 Day Classic South Africa with Robben Island, January 2019
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My trip to South Africa was amazing! I am thankful to Gate 1 for making it such a memorable trip. The flights, hotels, and food were wonderful and I was very satisfied with all the accommodations. The itinerary gave me a very in depth look at South African history, the people and their way of life. Our tour guide Dexter was wonderful, knowledgeable, attentive and very kind. Our two bus drivers, February and Elvis were wonderful and made us feel very safe. The safaris were amazing! It was a once in a lifetime opportunity for me and I am happy I did it with Gate 1. I will definitely continue to travel with Gate 1 and recommend it highly to my family and friends.

Liana B. Bronx, NY
14 Day Classic South Africa with Victoria Falls, January 2019
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Our trip was absolutely wonderful! We only have good things to say about the entire trip! Our tour guide, Peter, was amazing. Extremely knowledgeable about the countries, cultures, wildlife, etc. he was also very organized and related well to everyone in the diverse group. Thanks to Gate 1 for an awesome vacation!

Sara C. Gainesville, GA
12 Day Classic South Africa, January 2019
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We have a fantastic time, it really was a great holiday. Roger was a very able tour guide, charming, very informative & a likable bloke. The tour was good and full of highlights, the best being the safaris of course. We saw the big 5 so that was a big deal for us, plus so many animals and birds - truly amazing experiences. Also, the hotels were a surprise, not sure what we were expecting, but these were much better than that. So top marks Gate 1. Above all, well done.

George J. Perth, Australia
8 Day Essential South Africa, December 2018
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We greatly enjoyed our trip to South Africa. Cape Town has such amazing beauty in its scenery and on the safari we had great opportunity to see wildlife up close. Thank you Gate 1!

Heidy H. Palm Springs, CA
Zimbabwe, Botswana & South Africa Adventure, October 2018
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Incredible doesn’t begin to describe it! From the moment we were met at the airport until the moment we left it just kept getting better. The accommodations were outstanding. The highlight though of course were the game drives. All of our drivers were so extremely knowledgeable which allowed us to track and see all of the Big 5. Don was our tour manager and he just made everything seem so effortless although I know there was a lot of coordination going on in the background. It won’t be our last visit to Africa or our last trip with Gate 1....thanks for the trip of a lifetime!

Margaret M. Ontario, Canada
8 Day Essential South Africa, September 2018
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Our trip was amazing! I was skeptical of getting along with everyone in such a large group but it was a wonderful experience. Our guide Shai was amazing and very thoughtful. I will book another vacation through Gate 1 in the future. Thank you so much for the great experience.

Brandy B. Ontario, OR
14 Day Classic South Africa with Victoria Falls, August 2018
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Our trip was Fantastic! Beautiful, eye-opening, and Wonderful! We saw and learned so much! Shawn was extremely aware and responsive to everyone's questions and desires. He is the Best! The scenery, animals, history - both past and present, food, culture, land use, Everything was Awesome! Thank You for a lifetime trip. We want to return in the future - so much to see, learn and experience.

May May C. Newtown, CT
16 Day Classic South Africa with Victoria Falls & Botswana, July 2018
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I have to say this was truly the trip of a lifetime...and that's coming from an experienced, life-long traveler. Gate 1 Travel does it right - accommodations were impeccable, beautifully located, and well appointed. Colleen Webster, our guide, was exceptional. She put her heart and soul into making sure everyone was well cared for and had a memorable trip. She went above and beyond for me and the others. This trip was seamless and I will never forget one single minute of it. Thank you!

Geraldine G. Arvada, CO
12 Day Classic South Africa with Robben Island, June 2018
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What a fabulous trip, such a great place to visit and our tour guide Adele made it even so much better, very knowledgeable and friendly, she was special, no hesitation on recommending Gate 1 Travel!

John N. Victoria, AU

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