18 Day Kaleidoscope of South Africa
Air & Land
|18 Day Kaleidoscope of South Africa|
|Southern Sun Rosebank||Johannesburg|
|Hilton Garden Inn Mbabane||Mbabane|
|Anew Hotel Hluhluwe & Safaris||Hluhluwe|
|Garden Court Kings Beach||Port Elizabeth|
|Premier Hotel Knysna - The Moorings||Knysna|
|Protea Hotel Riempie Estate||Oudtshoorn|
|Premier Hotel Cape Town||Cape Town|
Click a Date to Book Online
Click a Date to Book Online
Book By Dec 15, 2022 & Save!
|2023 Dates & Prices Single Supplement: $600|
|Hotel||Dates||Embark||Tour Starts||Ship||Land Only||Air & Land|
|2024 Dates & Prices Single Supplement: $600|
|Hotel||Dates||Embark||Tour Starts||Ship||Land Only||Air & Land|
Optional tours and gratuities.
Land only price does not include arrival/departure transfers, but does include flight Durban – Port Elizabeth.
Children under 12 years of age are not permitted on open vehicle game drives in Kruger National Park.
Please note, all passport holders should have four or more entirely blank (unstamped) visa pages in their passport when traveling to South Africa and eSwatini. Click here for more information.
Triple rooms are not available for this package.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Escorted Package Includes
- Flights New York-Johannesburg, Cape Town-New York
Other departure cities available. Click on date of departure for selection and prices
- Airline taxes & fuel surcharges
- Intra-flight Durban-Port Elizabeth
- 16 nights accommodations
- 2 nights Johannesburg
- 3 nights Hazyview
- 1 night Mbabahe (eSwatini)
- 2 nights Hluhluwe
- 1 night Port Elizabeth
- 2 nights Knysna
- 1 night Oudtshoorn
- 4 nights Cape Town
- Hotel taxes, fees & service charges
- Hotel porterage
- All transfers included only with airfare purchase on package arrival & departure dates†
- 30 meals: 16 breakfasts, 3 lunches, 11 dinners
- Sightseeing per itinerary in modern air-conditioned motor coach
- Game drives in modern 10-seater safari vehicles
- Services of English-speaking tour manager throughout
- Entrance fees per itinerary
- Visit Nelson Mandela's former home and the stirring Apartheid Museum
- Thrilling game drives with experienced rangers in Kruger National Park, home of the “Big Five”
- Game drive in Hluhluwe-Imfolozi Game Reserve, renowned for its conservation efforts
- Visit a Zulu village to observe the local culture and traditional dancing
- Cruise to the tidal St. Lucia Estuary, home to Nile crocodiles, hippopotami, and sharks
- Journey along the picturesque Garden Route to Knysna, a paradise for nature lovers
- Visit Featherbed Nature Reserve, a Natural Heritage Site, home of the endangered Blue Duiker
- In Oudtshoorn, visit a working Ostrich Farm to learn more about the world's biggest bird
- Home hosted dinner in Cape Town with South African wine and delightful conversation
†Transfers are available for purchase for land only or on alternative flight dates
Is This Trip Right for You?
This active program covers a good amount of ground each day. Expect from three to four hours walking on some touring days. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. A few early wake-ups are required. While the majority of the tour will be performed in an air-conditioned motor coach, game drives will be conducted in small safari vehicles that cannot be air-conditioned. Visitors to Kruger National Park are encouraged to consult their health-care providers regarding malaria prophylaxis. We suggest you check with your health-care provider before signing up for this tour. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. This is a Classic program. For more information, click here.
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This first class hotel is located in Rosebank, Johannesburg's vibrant and multicultural district.Hotel Details
This tourist class hotel is situated in the lush Mpumalanga Lowveld, and is twenty-five minutes from the famous Kruger National Park.Hotel Details
This superior tourist class hotel is situated in the Mbabane Central Business District.Hotel Details
This first class lodge is about a twenty minute drive away from the town of Hluhluwe.Hotel Details
This tourist class hotel is located in the heart of the Zulu's beautiful untamed Elephant Coast in KwaZulu Natal near to renowned Hluhluwe-Imfolozi Game Reserve and iSimangaliso Wetland Park.Hotel Details
This tourist class hotel overlooks Algoa Bay.Hotel Details
This first class hotel overlooks the Knysna Lagoon.Hotel Details
This tourist class hotel is located just outside Oudtshoorn on a beautiful farm-like setting.Hotel Details
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Travel to the Bo-Kaap neighborhood, formerly known as the Malay Quarter, with its brightly colored houses, cobbled streets and several historic sites. Here, meet a local skilled in Cape Malay cuisine and learn how to cook dishes such as samosas or Cape Malay curry. After the class, savor a delicious home-made lunch while you gain fascinating insight into the Cape Malay culture.
Approximate tour duration is 3 hours.
|Day #15||01 Jan 2023 - 30 Apr 2023||$48.00|
|01 May 2023 - 30 Apr 2024||$48.00|
This afternoon, wind through South Africa's fertile valleys, prized for their renowned vintages, and discover the rustic beauty of sprawling estates shaded by giant oaks and rows of vines running as far as the eye can see. Enjoy a wine tasting in Stellenbosch, South Africa's second oldest town and the historic heart of the country's wine region. First recognized as an ideal location for vineyards in 1679, viticulture has been entwined with the town's history ever since. A second wine tasting will be included (time permitting) before returning to Cape Town.
Approximate tour duration is 3.5 hours.
|Day #17||01 Jan 2023 - 30 Apr 2023||$32.00|
|01 May 2023 - 30 Apr 2024||$32.00|
Depart from the hotel and travel to the Nelson Mandela Gateway at the V&A Waterfront, where you will board the ferry to Robben Island, a UNESCO World Heritage Site. Upon arrival, disembark and take a bus tour to the historically significant sites of the island. Visit one of the most famous prisons in the world, where Nelson Mandela, South Africa’s father of the nation, spent 18 of the 27 years he served behind bars. The guides conducting the tour are former political prisoners that share their knowledge of this island and speak openly about their experiences, thus adding a unique cultural layer to your visit. The tour culminates with a viewing of Nelson Mandela’s cell. Afterward, take the ferry back to Cape Town.
Approximate tour duration is 3.5 hours.
Please Note: All visitors to Robben Island are required to produce a form of identification, such as a passport, birth certificate or driver's license. Copies of these documents will be accepted.
|Day #17||01 Jan 2023 - 30 Apr 2023||$98.00|
|01 May 2023 - 30 Apr 2024||$98.00|
|Know Before You Go|
|Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.|
|Getting Ready to Go|
|Passports and Visas|
|It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
|SOUTH AFRICA - Passengers are required to have at least two, entirely blank (unstamped) visa pages (i.e. one side of such a page not front and back thereof) in their passport, each time entry is sought into South Africa, including re-entry from eSwatini. Therefore passengers continuing on to Zimbabwe and/or Botswana are required to have four blank visa pages. These pages are in addition to the endorsement/amendment pages at the back of the passport. South African government regulations prohibit airlines from boarding passengers without the required blank visa page. For more information, please visit the South African consulate website http://www.southafrica-newyork.net/homeaffairs/tourist_visa.htm or http://www.southafrica-newyork.net/homeaffairs/ |
|Children Under 18 Traveling to South Africa - The South African Department of Home Affairs no longer requires additional documentation for visitors under the age of 18 as of Nov 2019. Passengers traveling with children under 18 to South Africa will simply require a valid passport for entry. For more information please visit: http://www.dha.gov.za/index.php/statements-speeches/621-advisory-new-requirements-for-children-travelling-through-south-african-ports-of-entry-effective-1-june-2015.
|Traveling with Friends or Family?|
|If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
|A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
|Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
|Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. |
Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.
This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.
|Cell Phones & Calling Cards|
|You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason. |
|Making Telephone Calls from One Country to Another|
|When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). |
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555
|WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships. |
|Staying Healthy While Traveling|
|All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. |
There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
|Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
|South Africa & eSwatini - While the majority of South Africa is malaria-free, visitors to Kruger National Park and the Limpopo Province are encouraged to consult their health care providers regarding malaria prophylaxis. Malaria is endemic to the Kruger National Park Area. The Waterberg region of the Limpopo Province is considered a non-endemic area however as of March 2017, the CDC has received official reports of possible locally transmitted cases of malaria in this region and further investigation and surveillance is taking place. Visitors should use mosquito repellent and wear long pants, closed shoes, and a lightweight long sleeve shirt when in this area. Additionally, you may encounter mosquitoes in other areas, both rural and urban, especially during wet seasons. Please consult your physician before traveling to South Africa. |
Passengers arriving in South Africa after visiting or connecting 12 hours or more in designated yellow fever countries must carry proof of yellow fever vaccination. Designated yellow fever countries include but are not limited to Kenya, Senegal, & Ghana and it is recommended to check with the South African consulate prior to travel for the complete list of countries.
This tour visits areas of high elevations on the Panorama Route (5,870 feet) and in eSwatini (6,110 feet), and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly.
|Consideration for Tour Participants (Escorted Tours)|
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways: |
|Climate & Clothing|
|South Africa & eSwatini - Spring and Autumn: 55-70°F, Summer: 60-80°F, Winter: 45-65°F. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige for their own comfort. |
South Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#south-africa-weather
|Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
|Book & Film Recommendations|
|Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
|SOUTH AFRICA: Books |
Long Walk to Freedom by Nelson Mandela
Cry, The Beloved Country by Alan Paton
Zulu by Caryl Ferey
Mafeking Road by Herman Charles Bosman
The Power of One by Bryce Courtenay
Playing the Enemy by John Carlin
Country of My Skull by Antjie Krog
|Preparing for Your Trip|
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
|Luggage & Packing|
|Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
|Southern Africa - Passengers arriving into Johannesburg and connecting to Cape Town must collect their luggage upon arrival to Johannesburg, and re-check their baggage into their connecting flight to Cape Town. |
Flights within South Africa and between South Africa and Zimbabwe have a weight restriction for luggage of 44 lbs. per piece of checked luggage and 14 lbs. per piece of carry-on luggage, with a limit of one checked and one carry-on piece of luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Southern Africa.
Passengers traveling while pregnant are advised to carry a doctor’s note approving their health is suitable for flying. Southern Africa authorities reserve the right to deny passengers boarding if they do not carry such a note.
|Day of Departure|
|What to do if You Need Assistance|
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.
|Arrival & Departure|
|Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
|What To Do When Your Flight Is Delayed|
|Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
|If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
|Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. |
The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.
|About Your Accommodations|
|Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
|Hotel Check-in/ Check-out|
|Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
|At Your Destination|
|Eco & Sustainable Tourism|
|We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
|Cape Town Water Conservation|
|Cape Town is in a water-scarce region of South Africa and is susceptible to drought. During your stay, please be mindful of water consumption and support the local government’s conservation efforts, in the event water restrictions are in place. |
|Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
|Suggested Tipping: Southern Africa & eSwatini|
Tour Manager (Coordinator; may or may not act as a guide): US $6 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $4 per person per day of sightseeing, US $2 per half day
Game Drive Ranger: US $5 per person per day
Hotel porters and wait staff: Included
|South Africa & eSwatini - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. |
|About Your Sightseeing|
|To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
|Land Only Passengers (Escorted Tours)|
|Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
|Purchasing Tours Locally|
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
|Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
|South Africa & eSwatini - The Rand is the currency of South Africa. The Lilangeni is the currency of eSwatini however the South African Rand is widely accepted. When exchanging currency in a bank, a passport must be presented to complete the transaction. |
|Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. |
We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.
While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.
U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.
|South Africa & eSwatini - Local specialties include handcrafts such as basketware, beadwork, embroidery and sculptures, as well as exceptional gold, platinum, and diamond jewelry. Boutiques, malls, markets, and roadside stands abound. |
|Your Safety is Very Important|
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. |
It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
|On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review “safari etiquette” addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions and therefore subject to change. While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild. |
Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remian seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops.
|Tourist Street Scams|
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed: |
|Cape Town - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Cape Town, there are significant issues with theft against tourists in public places. Do not carry expensive valuables or wear valuable items (jewelry, watches) out in public and keep cameras and other touristy items out of sight like money belts and hip bags. If you have any questions on how to use the ATM machines ask your Tour Manager, do not ask strangers. Carry little cash and use a credit card as often as possible as they are widely accepted. Keep your card in your eye sight at all times when paying. You should not explore alone and it is recommended to travel in small groups. Be sure to ask directions from your tour manager and the hotel to avoid less safe areas. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas. Be sure to use the hotel safes at all times for your valuable items. |
|Local Emergency Phone Numbers|
|South Africa - Zulu, Xhosa, Afrikaans, and English are among the local languages. |
|Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
|South Africa - The voltage used is 220 volts. |
|Code of Conduct|
|South Africa & eSwatini - Shaking hands is the standard greeting. Common courtesies should be observed. Conservative casual dress is appropriate. Rural areas tend to be more conservative than urban areas. In conversation, avoid discussing racial tensions. South Africa is one of the world's great examples of biodiversity. Please be mindful of this ecological significance and do not litter. |
|Food and Meals|
|As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant. |
|On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
|Holidays - South Africa|
Jan 1: New Year's Day
Mar 21: Human Rights Day
Apr 15: Good Friday
Apr 5: Family Day
Apr 27: Freedom Day
May 2: Worker's Day
Jun 16: Youth Day
Aug 9: National Women's Day
Sep 24: Heritage Day
Dec 16: Day of Reconciliation
Dec 25: Christmas Day
Dec 26: Day of Goodwill
Jan 1: New Year's Day
Jan 2: Day off for New Year's Day
Mar 21: Human Rights Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Family Day
Apr 27: Freedom Day May 1: Worker's Day
Jun 16: Youth Day
Aug 9: National Women's Day
Sep 24: Heritage Day
Sep 25: Day off for Heritage Day
Dec 16: Day of Reconciliation
Dec 25: Christmas Day
Dec 26: Day of Goodwill
We had a wonderful trip to South Africa. Our guide Anna was outstanding. She as very intelligent very concerned in our safety, very to take in timing for all our excursions ,giving us accurate and interesting information. The hotels and meals were very good. But the real reason that our trip was so good was Anna our guide. I will give this trip a 10 out of 10.Christa R.
I recently completed an extraordinary trip to South Africa, Botswana, Victoria Falls with Gate1. Without question, a really marvelous trip was made spectacular by the tour director Jason. Although I have not taken many, many tours, Jason easily was the best I have ever encountered. Highly informative, kind, intuitive, caring, diligent, and efficient, he made a spectacular trip all that it was. I think he is everything that a Tour Director should be. All of us were blown away at how successful the trip was, and attributed the smoothness and richness of the trip to his knowledge and efforts. I cannot recommend him highly enough. Cheers to Gate1 for having someone like Jason there for the members who are lucky enough to cross his path.Steven P.
Our trip to South Africa was the best. Our tour Manager Gavin was very well knowledgeable and friendly. Experienced the Apartheid Museum, land in Eswatini ,Cultural Dance and Dinner, Game drive in Kruger nation park we're very memorable. Overall we all enjoyed the trip.Suketu M.
The 14-Day Classic South Africa with Robben Island & Victoria Falls was wonderful. Our tour guide, Jason was available whenever we were needed. He took care of our every need. He also is very well-versed in the history and background of South Africa among other things. He answered every question that was asked in great detail. A friend in our group had a birthday during the tour and Jason arranged for a cake, ice cream and champagne to be served. Because we decided to stay an extra day in Johannesburg at the end of the tour, Jason arranged transportation for us for that day so we were able to visit the Apartheid Museum and shop at Eastgate Mall before going to the airport for our return trip home. Everything was Awesome! Thank You for a lifetime trip. We want to return in the future - so much to see, learn and experience.Sherry S.
Our trip to South Africa and Victoria Falls was amazing! This was our 5th trip with Gate 1 and we are already planning our next adventure! Our tour guide Belinda was kind, knowledgeable and extremely helpful. She consistently treated everyone with respect and courtesy. We expressed wanting to go to Robben Island (please add to itinerary), and she assisted us in obtaining tickets and where to catch the ferry. Belinda did not hesitate to give us valuable information regarding shopping, currency exchange, safety and great restaurant recommendations. Honestly, our group had a few difficult people who complained unnecessarily and she handled them with great patience and professionalism. Lastly, I appreciate how our tour guide assists us in navigating through the airport to catch our return flight home without incident. Gate 1 will always be our choice for group travel!Michelle R.
I just completed a trip to Africa. Our tour manager, Reiner was AMAZING! He makes me want to do more tours. He was so nice, knowledgeable, prompt approachable all rolled into one amazing guide! I just wanted to give him extra kudos, he truly deserves it!Angela M.
Fantastic! Our tour manager Jason was absolutely amazing. He helped us arrange our flight back to Cape Town from Victoria Falls because we arranged our own flights and we were scheduled to fly home from Cape Town not from Johannesburg as was planned for our trip with Gate 1. He made sure that we didn't miss any of our planned excursions, there are just too many things he did for our group and for us to list here. All of our accommodations were beautiful and our tour guide, Deon, at the Mabula Game Reserve and our tour guide, Emmanuel, in Kasane for the Chobe National Park tour and Chobe River Safari Cruise were wonderful too. They were very knowledgeable, friendly and fun. Because of them we are Gate 1 travelers for life!Sarah B.
This was the first Discovery tour I did and I loved it! I've done about 13 escorted tours and Herunga was the best tour manager I ever had. I was amazed at how he made everyone feel important and was sure to meet any special dietary needs the tour participants had. He was extremely organized. His knowledge of the animals, stars, geology and history of Namibia was awe inspiring. The extensive driving on gravel roads was tiring and there wasn't much free time but Namibia was my favorite trip.Kathryn G.
Trip was spectacular. It was our first Gate 1 trip, but won't be our last. Our guide, Don, was the best guide we've ever had. What a wonderful company you are -across the board.Barbara B.
I have only wonderful things to say about Gate 1 and have already encouraged about 5 people to consider your company for all their trips. Our guide, Roger, was phenomenal in every aspect. He was attentive to needs, approachable by all, and expressed concern at our wellbeing every single day! Because of my diabetes, I was worried about going on the morning safari trips without nourishment. So he took it upon himself to ask the chef at Mabula to make me an egg sandwich in the mornings (before breakfast opened), so I would not encounter any health matters out in the wilderness. Is that caring or what?! I was super impressed with the hotels, all meals, all excursions; in fact, I don't have a single complaint to share. I am sorry I didn't know about Gate 1 sooner as I would have used your company to make all of my previous tour trips. In that Africa was my last continent, it was made extremely memorable through the care and attention I received so far from home. I am a huge fan!Teresa M.
Best ever! Three game drives to see all big 5, an actual kingdom in Eswatini, Mandela, Soweto, impala in our hotel area, Capetown, the Cradle of Human Kind, lions etc. The many venues were more than expected, as the real South African history was explained by some of the people who lived it and were engaged in the most recent student uprising in the mid 70's and current struggles. Belinda, our guide for the trip, made the bus ride commentary a learning time. She knew many of the other guides in the parks and museums who were also professionals. I need to mention the two bus drivers who literally went out of their way, Becki and Peter. All of these people love their country and so do I. The hotels were excellent and some of the choices were perfectly chosen to reflect the areas surrounding. Best trip ever!Terry W.
I just wanted to send along a quick email and let you know just how AMAZING our trip was with Gate 1. My husband and I love to travel and not only was our vacation on par with how we like to travel (ex: very busy but not chaos) but it was SO MUCH EASIER than having to try to sort out all the details by ourselves. Particularly where safe lodging was and how safe our environments were. It was so comforting to have someone there could answer our questions and give us real and genuine answers about places to go and the safety of our environment. I doubt not we will travel through Gate 1 for our major international trips again. Charl (our tour guide) and Francis (our driver/guide in Zimbabwe) were absolutely phenomenal. Charl's fount of knowledge made even the longer bus rides extremely enjoyable and his knowledge of exactly where to go and how to get there was incredible. I cannot count how many times I was genuinely thankful that my husband and I did not try to make this trip ourselves and had the expertise of Charl (and Chris when he was our driver) to make sure we got everywhere we needed to go when we needed to get there and safely. Francis is just a true delight of a person to have around. He was so excited about Zimbabwe and tourism and his country and that genuine love just came through 10 fold. I am so happy to have had the experience of meeting him and would happily and easily tour with him again. (Charl too of course!). He was so positive and loving about Zimbabwe that I kind of wanna move there now. Thanks so much to both of them for such an excellent trip!Kelli L.
The trip was outstanding. My wife and I loved every minute of the trip. Our guide, Mr. Herunga was one of the best guides we ever had with Gate1 and other tours, and the driver, Nathan, was not only an excellent driver, but also having been a tour guide, he could also answer many questions. Both of them sat with our group and meals and we so enjoyed that. Herunga was extremely attentive to all the needs of our 17 fellow travelers, several of whom had requirements that required a lot of his attention, dietary restrictions or other needs. He consistently demonstrated grace, patience, empathy and a can do attitude which all of us appreciated, but especially for my wife and me, we observed his care for their needs. Some matters that came up were simply beyond his control, but he took all matters in stride and did all he could to help. His attitude was always for the best interest of the group and that was everyone in the group and above all, he did all this with a great sense of humor. He also evinced great knowledge about his country, Namibia, whether about language, topography, geology, plant and wildlife, culture, foods, climate and so many other things. He also had familiarized himself with the US beforehand so he could draw comparisons on landscapes. As he escorted us to the gates at the airport, many of our group exchanged hugs with Nathan and him. Though there had been some grumbling about some of the matters noted above, including the cold weather, over which Herunga had no control, without exception, we found him to be an outstanding tour guide. On a scale of 1-10 with 10 being the best, I would give him a 10+.Oliver M.
The trip was AMAZING! The lodging choices were perfect! Our Gate1 guide, Don, is so knowledgeable on all things Africa, as well as being a beautiful soul who looked after us every step of the way! The highlight of the trip for me was the time we spent at the Moremi Crossing camp in the Okavanko Delta. The game drives and time in Moremi Crossing are memories I will cherish the rest of my life. Thank you for all of your help with the registration process!Mardi K.
It was a great trip. There were so many different experiences and different regions that it seemed like lots of "mini trips" rolled into one. There are multiple "favorites" and all are easy to recommend to our friends and acquaintances. Our guide worked hard to enable us to do and see everything on our itinerary, working around weather conditions, etc. Adel did a super job.Margaret R.
The Namibia tour was better than imagined! The guides were excellent, professional, organized, knowledgeable, caring and fun! We were amazed by all the logistics they handled smoothly and always pleasant. Can't say enough good things about Herunga & Silver ..Kudos to them !! The food , drinks & lodging were top notch ..good location, well-appointed with great service//ambiance. One of the best Gate 1 trips ever!!!Rebecca F.
We just completed a trip to Kenya Africa March 24-April 3. This trip was incredible. We knew this trip would be special but never expected it to be so amazing. We had one of the best guides Christopher. We had a small group 4 travelers. I always hope to have a guide that goes the extra mile. Christopher did not go the extra mile, he did a 10K . Extremely thoughtful, provided massive information about animals, parks, people of Kenya and culture. Because of our small group we did not have any other guides. No matter what park we were in he was able to provide information. He was excited to show us the animals. He gave me the opportunity to get safely close to the animals so I have amazing photos.Kathy G.
Hi, I completed the survey on our recent South Africa trip, but wanted to add a comment about our travel manager, Renier. Our group of four (and actually our entire group on the tour) could not speak highly enough about Renier. He was super friendly with a great sense of humor. Extremely knowledgeable about every place we went. He loves what he does and it shows!. He found a way to make a group of 23 individuals into a close group in just a couple days. He made safety a number one priority followed closely by making sure we all had a great time and had every need covered. This was our 5th Gate 1 trip and they just keep getting better! We are already looking for our next trip. A tour manager can really make a difference in a trip, and Renier certainly did.Thank you Gate1 for a trip that probably cant be beat!. Please thank Renier for us one more time!John J.
I've just returned from my first trip with Gate 1 and it was spectacular ! The group size was perfect for this, allowing for ease of communications, team building (camaraderie), and movement (in and out of buses and other transport). Roger, our group leader was beyond compare. Perfect easy going personality, extremely knowledgeable, and tirelessly working to enhance every guests experience. I've already recommended Gate 1 to friends of mine, and fully expect to take future trips with Gate 1. The only risk, is that this trip was so perfect, the sequel has a hard act to follow. But that doesn't mean you don't try ! Keep up the fantastic work, I had high expectations going in, and they were exceeded beyond belief. Thank You !Anthony P
I know you're swamped with travel challenges, but I just want to share my excellent experience in Kenya and Tanzania and thank you for another great Gate 1 trip! We've had many incredible tour managers with Gate 1 and Wolfugan in Tanzania has now taken top spot. He was attentive to our every need, but so much more. He was a wealth of information which he shared in such interesting ways, providing us with great insight into the country, the culture, and the amazing wildlife. He didn't always just answer a question, he sometimes encouraged us to think by asking a question back and truly engaging us in learning. We are avid birders, so we asked him to point out birds along the way that he might not otherwise. His knowledge of all the local birds was beyond my imagination and his ability to spot an interesting bird while driving a game vehicle blew us away. The other two people in our game drive vehicle soon became birders too! His knowledge of the wildlife was superb as expected and his ability to maneuver the vehicle into just the right spot for viewing and even considered the lighting for great photographs allowed me to get the most amazing photographs and memories for a life time. Wolfugan truly went the extra mile to ensure we were having the best experience on drives, in our lodging, and at our meals. He made us comfortable with all of the Covid requirements being managed. He was friendly, personable, obviously very intelligent, and a delight to be around. I've been back home for a week, but my heart is still in Africa. Thank you Gate 1 for another amazing adventure!Joyce T.
My first Safari, but won't be my last. Our Tour Guide, Christopher was fantastic. While filling out my post trip survey, I obviously gave him all "Excellent", but I wanted to write to truly tell you how Christopher made my trip complete. He handled every detail from the moment I landed in Nairobi, to the moment I left. Throughout my stay Christopher was extremely attentive to all of my needs. His knowledge of animals and birds was unbelievable. His insight into the Kenyan people, customs, food and all things Kenyan made the trip complete. His dialogue throughout the trip was educational, inspirational, humorous and enlightening. If I could give Christopher 5 out of 5 stars or 10 out of 10, I would do it without hesitation. Thank you Gate 1 and Christopher. Also, a shout out to Timothy who assisted in our Safari. He was excellent as well.Arthur R.
Thank You for such a wonderful experience! I truly enjoyed every minute of my trip to South Africa October 5th through 16th 2021. Shaun was the tour guide and he was excellent. Shaun was very knowledgeable, accommodating, patient and a master of his craft. By far, the best tour guide I've ever had. Our itinerary was well planned with many fun activities. Gate 1 provided excellent lodging and hotel accommodations. The food was very good with many options for everyone. Honestly, I had no complaints. I highly recommend Gate 1 Travel. Again, Kudos to Shaun. I'm already planning my next Gate 1 Tour for 2022.Elijah J.
My husband and I recently completed the 10 Day Kenya safari exploration (discovery tour) and Chris and Tony were great guides for our entire trip. They were knowledgeable, great at their jobs and concerned about keeping us all safe, healthy, and happy. We loved the trips and our guides - they went above and beyond to make our Kenya trip memorable for the entire group. Thank you!Angela H.
I just wanted you to know that the 7-day Safari in Kenya last week was PERFECTION! Amid this Coronavirus mess, Gate One and their staff pulled everything off without a hitch and I had a blast. Tony and Christopher, our guides, were absolutely exceptional. They were efficient, kept us safe, laughed, made everything fun and comfortable. Their knowledge of not only Kenya but America combined our cultures seamlessly. We could always turn to them for whatever we needed. I highly recommend them. Thanks again for ANOTHER fantastic memory Gate One!Amanda H.
The trip was great and we had fantastic time. What made it, is that Roger our tour guide was an experienced gentleman, knowledgeable, helpful, courteous and interacted positively with the group. The drivers were safe and very obliged. The choice of accommodation by Gate 1 was really good and the program was excellent. The group was exceptional. We all got together extremely well. In fact, we have formed a group on WhatsApp, exchanged photos and kept in touch. In all honesty, it is one of the best organised tours we have ever had! Thank you and congratulations Gate 1 on a job well done!Michael & Nadia A. Melbourne, Australia
It was amazing! It exceeded all of our expectations! 27 minutes into our 1st safari in the Masai, we witnessed our 1st kill! we were looking at a beautiful cheetah and she just stood up, crouched and took off! It was thrilling & exciting to be witnessing the circle of life! Then in the same safari we saw a jaguar, multiple male & female lions with babies, elephants, giraffes, a hyena and multiple other amazing animals. Our Guide was floored that we saw so much in 3 hours, he actually stopped the truck, turned around & asked us who the magic one was! We told him that we now had high expectations for the next day! We ended up seeing all of the big 5 throughout the entire trip! Just blessed, very lucky and thankful! We look forward to booking our next vacation with Gate 1!Elizabeth A. Seattle, WA
Our trip was great! Lots of what we anticipated and some lovely surprises. Fantastic tour director in S Africa! Excellent in Kenya & Tanzania.Barbara H. Warwick, RI
Our trip to 14 days Classic South Africa with Victoria Falls -Phenomenal trip!! Our tour director Charl was the best we have ever encountered. He was very friendly, compassionate and thoughtful! Our well-being was his top priority!! He was so knowledgeable and kept everything well organized.The hotels were nice. Our whole experience far exceeded our expectations!! We are thankful for Charl and Gate 1 for making it such a memorable trip!!Pamela L. Arlington Heights, IL
The trip was fantastic. Great itinerary. Got to see 4 of the Big 5. Our tour manager, John Finch, was the best I have ever encountered. He was so knowledgeable and every local he encountered he could converse in their local language.Mary T. Long Beach, NY
Our trip was amazing - our guides Joel and Simon were really great. Joel the main guide kept everything well organized while Simon our safari guide was really patient, knowledgeable as well as always followed our request. We felt like being on a private safari in our car. It was amazing. The Hotels were nice. Our whole experience met our expectations! I will travel with Gate 1 more for sure :)Soma S. Solymár, HU
Amazing! Far exceeded my expectations. South Africa is a beautiful country. I loved Cape Town and could stay there for even longer but I am so happy that the tour took us to so many different locations of stunning scenery. I feel we had the best tour director ever, Renier. He was very informative of each place we visited and answered all of our questions. He was funny and I am pretty sure he had a lot of fun with this group as well. The people I traveled with were wonderful and we made many friends along the journey. I'm so happy to have luckily picked Gate 1 for our first adventure/group trip. I'm excited about the next one!Amy R. Knoxville, TN
It was a great trip. I have to say, we have been on many guided tours and travel usually twice a year with Gate 1, Trafalgar, Viking, Avalon, etc. and have never had a guide as wonderful as Don. He was amazing in so many ways, he made our trip complete. His knowledge is unparalleled and his enthusiastic way of presenting that knowledge was simply outstanding. It would only be better if Don could guide every trip we took. As far as Africa, what can I say but it was simply beautiful. The tour was fast-paced, but we knew that going in we'd be covering quite a bit of ground. It was a great itinerary, and I would do it all over again. Thanks for an amazing trip!!!!Amelia L. Southaven, MS
Our trip was incredible - the best Gate 1 trip yet. Accommodations were above the normal standards & the Lake Elmentaita Serena Camp was just amazing!! Our Guide/Driver, Yusuf, was terrific - took us to see SO MANY animals. My wife & I were thrilled because we were “introducing” our family to Africa (including a 12 year old grandson and an 8 year old granddaughter). The experience was even better than if we had tried to design it all beforehand. Well done, all.Clint B. Toano, VA
It was an excellent trip! Well organized and knowledgeable guide! Dexter is very friendly and helpful in trying to make everything perfect! Everything is delivered as expected and more! Thank you very much Gate 1!Raymond L. Arcadia, CA
It was an excellent trip! Well organized and knowledgeable guide! Dexter is very friendly and helpful in trying to make everything perfect! Everything is delivered as expected and more! Thank you very much Gate 1!Raymond L. Arcadia, CA
It was incredible. Laurence was the best tour guide that my wife and I have ever had. His knowledge of his country, great sense of humor, attention to detail, and true sense of care for everyone on our tour made our trip the best that we have ever been on. I just wish Laurence could guide all of the Gate 1 tours in the world!George O. Roswell, GA