11 Day Singapore & Bali (New York)
From
$2649*
Air & Land
Hotels/Plans Available for Departure Dates
| Plan B | ||
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| Orchard Rendezvous Hotel | Singapore | |
| Mamaka By Ovolo | Kabupaten Badung, Bali | |
| Plan A | ||
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| Grand Park City Hall | Singapore | |
| The Stones Hotel - Legian Bali, Autograph Collection | Legian, Bali | |
Click a Date to Book Online
Click a Date to Book Online
| 2022 Dates & Prices Single Supplement: $550 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Not Included:
Optional tours and gratuities.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Independent Package Includes
- Round trip flights New York-Singapore-Denpasar, Denpasar-New York
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 8 nights accommodations in your choice of hotels
- 3 nights Singapore
- 5 nights Bali
- Airport transfers
- Hotel taxes, fees & service charges
- Breakfast daily
Is This Trip Right for You?
This independent program allows the flexibility to explore on your own. We offer a selection of hotels to accommodate a variety of tastes and budgets. Affordable optional sightseeing excursions are available to enhance your trip. Keep in mind that this tour is not escorted and therefore you will not have the services of a tour manager to assist with hotel check-in formalities and luggage handling. Hotel locations, services and amenities differ according to the Plan. Read the descriptions in full and locate the hotels on our provided map to ensure the Hotel/Plan you select meets your desired criteria. A variety of airfare options are available for this program, including some low-cost fares which may exclude complimentary checked luggage and advance seat assignments. Please read each offering to ensure you choose the option that best fits your wishes. This is an Independent program. For more information, click here.
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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This first class hotel is located at the start of Orchard Road, Singapore's famous shopping district.
Hotel Details
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
The Singapore Night Safari set in 98 acres of secondary jungle, adjoining the Singapore Zoo, will unfold the mystery and drama of the tropical jungle after dusk. Embark on a safari on board your guided tram tour, an expedition that takes you across seven geographical zones of the world. Discover the secret life of nature's most fascinating nocturnal animals, from fierce predators to timid forest dwellers, in the world’s first nighttime zoo. Your knowledgeable guide will share fascinating facts about the animals and habitats along your journey. Upon completion of the tram ride, your guide will lead you on a walking trail to see leopards and other wildlife up-close. Afterwards, you can enjoy one of the nightly shows.
Pick up from hotel 30 minutes prior to departure and drop-off at nearest point. Approximate tour duration is 4 hours.
| Day #4 | 01 Oct 2022 - 30 Apr 2023 | $79.00 |
This morning, enjoy a comprehensive tour of downtown Singapore. Start out by driving around the Civic District, passing by the historic Parliament House and City Hall. Stop at Merlion Park, home to the mythical Merlion statue, to take in the views of Marina Bay. Next, pay a visit to Thian Hock Keng Temple, one of Singapore's older Buddhist-Taoist temples. Then, visit the beautiful and expansive display of 60,000 orchid plants at the National Orchid Garden located within the Singapore Botanic Gardens, before returning to your hotel
Pick-up at the hotel and drop-off at nearest point. Approximate tour duration is 3.5 hours.
| Day #4 | 01 Oct 2022 - 30 Apr 2023 | $39.00 |
Spend an afternoon enjoying the attractions of idyllic Sentosa island – Asia’s premier leisure destination, just minutes away from the main island of Singapore. Take a scenic Cable Car Ride, high above Singapore as you travel to the island resort of Sentosa and enjoy a 360-degree view of the beautiful landscape of the city. Upon arrival head to the Underwater World to encounter exotic fish and sea life. Walk through the 83-meter long transparent acrylic tunnel as sharks, rays, eels and schools of fish swim around you. Next, visit the Dolphin Lagoon, where you can watch adorable pink dolphins frolic with their trainers. At Images of Singapore, you’ll embark on a fun, interactive and theatrical journey to uncover the nation’s extraordinary story retold through life-size figures, animatronics and special effects. End the day with the sound, laser, water and fireworks extravaganza show Wings of Time, that tells the story of a fantastic journey through time and space.
Pick up from hotel 30 minutes prior to departure and drop-off at nearest point. Approximate tour duration is 6.5 hours.
| Day #5 | 01 Oct 2022 - 30 Apr 2023 | $115.00 |
Explore the traditional villages of Celuk, Mas, and Ubud, well-known for batik, silver handicraft, wood carving, and painting. After lunch, visit a coffee plantation in Bali. Get a glimpse into the history of coffee, and its production. End the tour with a delicious coffee tasting. End the day at Tirta Empul Temple, or Holy Spring Temple, that dates back more than 1,000 years. Here, you can bathe in the holy waters and accept blessings for purification.
Drop-off at hotel. Approximate tour duration is 7 hours.
| Day #7 | 01 Oct 2022 - 30 Apr 2023 | $59.00 |
Discover Bali's beautiful temples today. Visit the striking royal Taman Ayun Temple, a UNESCO World Heritage Site, built by the King of Mengwi. Stroll through the temple's gardens with beautiful lotus-filled ponds. Afterward, head to Bedugul area for lunch. In the afternoon, tour the 17th century Ulun Danu Beratan Temple on the shore of Lake Bratan in the mountains near Bedugul. The temple is dedicated to the goddess of the lake Ida Batari Dewi Ulun Danu. Later, astonishing views await you at Tanah Lot, a temple perched atop a seaside rock shaped by hundreds of years of ocean tides. Meander the lanes of the Tanah Lot, where artisans sell Bali's famous handicrafts.
Approximate tour duration is 9.5 hours.
| Day #8 | 01 Oct 2022 - 30 Apr 2023 | $69.00 |
Begin the tour with a visit to Garuda Wisnu Kencana Cultural Park, where you learn more about Balinese culture and religion. View the giant statue of the Hindu god, Vishnu, riding the mythical bird Garuda. Enjoy lunch at a restaurant within the park. In the afternoon, head to Pandawa Beach, known as the secret beach, with its beautiful white sand and sparkling clear blue water. Later, visit Uluwatu Temple, dramatically perched atop a steep cliff, considered one of the six key temples in Bali. Explore the grounds and admire the scenic surroundings. Before leaving the temple, watch a performance of the spectacular Kecak Dance.
Approximate tour duration is 8 hours.
| Day #9 | 01 Oct 2022 - 30 Apr 2023 | $75.00 |
Travel through Bali's lush landscape to the sacred Tirta Gangga Water Palace. Marvel at the decorative ponds, pavilions, statues, and fountains that surround the palace. Wander around the grounds and later enjoy lunch at a restaurant with views of the water palace. Proceed to the stunning Taman Ujung Water Palace, owned by Karangasem Regency. The elegant complex of ponds and gardens features a fusion of Balinese and European architecture with breathtaking ocean views. Later, drive through the beautiful Maha Gangga Valley, filled with various plants and flowers on your way back to the hotel.
Approximate tour duration is 8 hours.
| Day #10 | 01 Oct 2022 - 30 Apr 2023 | $79.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Cell Phones & Calling Cards |
| You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Indonesia - No inoculations are required. However, some inoculations are recommended. Please consult your physician before traveling to Indonesia. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Singapore - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Singapore Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/#malaysia-weather |
| Indonesia - Indonesia experiences moderate climate changes throughout the year but has two seasons, the wet season from October to April and the dry season from May to September. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover. Indonesia Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#indonesia-weather |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| About Independent Travel |
| Independent tours allow you the freedom and flexibility to enjoy your vacation days at your own pace, to explore on your own, to be spontaneous and to focus on personal interests. Accordingly, independent tours are very different from Gate 1's escorted tours, which are conducted by a Tour Manager who accompanies you throughout, manages your needs and provides expert guiding services from the beginning to the end of your tour. When traveling independently, please bear in mind that you will be responsible for your needs throughout. Depending upon the package or services you have selected, you may encounter representatives along the way, such as a transfer driver, or a local sightseeing guide. Those may be included in your tour or options you have pre-selected. However, you will be on your own to handle your luggage, locate service providers, check into and out of your hotels, and to get to and from train stations or car rental counters. Independent touring, as the name implies is for the independent traveler who is comfortable traveling on one's own with less guidance. Of course, as with all Gate 1 touring packages, you will find your services exactly as reserved when you arrive to your destination. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| INDONESIA: Books This Earth of Mankind by Pramoedya Ananta Toer The Rainbow Troops by Andrea Hirata In the Time of Madness by Richard Lloyd Parry |
| SINGAPORE: Books A Singapore Story: Memoir of Lee Kuan Yew by Le Kuan Yew The Singapore Grip by J.G. Farrell A Fistful of Colors by Suchen Chine Lim Crossroads: A Popular Hisotry of Malaysia & Singapore by Jim Baker SINGAPORE: Films Saint Jack (1979) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Indonesia - Internal flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Independent Tours |
Hotel Porter: US $3 per bag Hotel Wait staff: 5-10% of the bill (lunch or dinner) Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day |
| Singapore - Gratuities are not standard practice. |
| Indonesia - While not considered necessary, tips for quality service are appreciated, especially in places that cater to tourists. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Singapore - The Singapore Dollar is the currency of Singapore. |
| Indonesia - The Indonesian Rupiah is the currency of Indonesia. |
| Indonesia - As of January 1st, 2015, Indonesia will be implementing a PIN authorization system for credit card purchases which will require customers to enter a 6 digit PIN to complete transactions. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Singapore - Consumer electronics, luxury goods, cosmetics, and chic clothing can all be found readily. Each shopping area in Singapore offers a unique atmosphere with different specialties, from the upscale Orchard Road district to the shopping paradise of Suntec City. Little India and Arab Street are the best places to find textiles, especially embroidered lace, silk, cotton, and linen garments. |
| Indonesia - Local Handicrafts, batik clothing, leather and wooden puppets and silver are among popular items to shop for. |
| Your Safety is Very Important |
|
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Singapore
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Indonesia
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| Languages |
| Singapore - Malay, Mandarin, Tamil, and English are the official languages. |
| Indonesia - Bahasa Indonesian is the official language of Indonesia but there are many regional languages. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Singapore - The voltage used is 220 volts. |
| Indonesia - The voltage used is 220/230 volts. |
| Code of Conduct |
| Singapore - Cleanliness is not only highly valued but also enshrined in law. Even the slightest breach of this law, such as dropping a cigarette butt, can result in heavy fines. Take care to avoid even accidental littering. Shaking hands is the standard greeting. Singapore is a fusion of Eastern and Western cultures, and many Western customs are observed. |
| Indonesia - Shaking hands is the standard greeting. Public displays of affection are considered offensive and should be avoided. Simple, modest clothing is appropriate, especially for woman. |
| Food and Meals |
| As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant. |
| Indonesia - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Singapore |
Holidays 2022 Jan 1: New Years Day Jan 18: Thaipusam Feb 1-2: Chinese New Year Apr 15: Good Friday May 1: Labour Day May 2: Day off for Labour Day May 3: Hari Raya Puasa May 15: Vesak Day May 16: Day off for Vesak Day Jul 10: Hari Raya Haji Aug 9: National Day Oct 24: Deepavali Dec 25: Christmas Dec 26: Day off for Christmas Holidays 2023 Jan 1: New Years Day Jan 2: New Year's Day observed Jan 23: Chinese New Year Feb 5: Thaipusam Apr 7: Good Friday Apr 22: Hari Raya Puasa May 1: Labour Day Jun 2: Vesak Day Jun 28: Hari Raya Haji Aug 9: National Day Nov 12: Deepavali Nov 13: Day off for Deepavali Dec 25: Christmas |
| Holidays - Indonesia |
Holidays 2022 Jan 1: New Year's Day Feb 1: Chinese New Year Day Feb 28: Ascension of the Prophet Muhammad Mar 3: Nyepi Indonesia Hindu New Year Apr 14-24: Hindu Galungan Day Apr 15: Good Friday Apr 17: Easter Sunday May 1: International Labor Day May 2-3: End of Ramadan May 16: Waisak Day May 26: Ascension Day Jun 1: Pancasila Day Jul 9: Idul Adha Jul 30: Islamic New Year Aug 17: Indonesian Independence Day Oct 8: The Prophet Muhammad's Birthday Nov 10-20: Hindu Galungan Day Dec 25: Christmas Day Dec 31: New Year's Eve Holidays 2023 Jan 1: New Year's Day Jan 22: Chinese New Year Day Feb 18: Ascension of the Prophet Muhammad Mar 22: Nyepi Indonesia Hindu New Year Apr 7: Good Friday Apr 9: Easter Sunday April 22-23: End of Ramadan May 1: International Labor Day May 6: Waisak Day May 18: Ascension Day Jun 1: Pancasila Day Jun 29: Idul Adha Jul 19: Islamic New Year Aug 2-12: Hindu Galungan Day Aug 17: Indonesian Independence Day Sep 27: The Prophet Muhammad's Birthday Dec 25: Christmas Day Dec 31: New Year's Eve Many offices are closed the week of December 25 - January 1 and during this period business hours may be shorter than usual. |
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My trip to Bali was absolutely great. Wonderful weather and lovely people, super polite and friendly. Bali had lots of beautiful places to visit and enjoy. We were welcomed at the airport by Sastra, who was a warm and knowledgeable person. He couldn't do enough to make us happy. The Mercure hotel was simply great possessing a super great staff, having a wonderful location and excellent food. Wherever we went, the Balinese displayed a great deal of politeness and really welcomed us. I felt I was in paradise. More people should travel there.
Josephine V. Queens Vlg, NY
Great Trip!!! Bali and Singapore both wonderful in different ways! Excellent guide in Bali! EVA is my new favorite airline!
Kathleen S. Frankfort, IL