15 Day Cambodia & Vietnam

From

$1939

Land Only

$3059*

Air & Land

15 Day Cambodia & Vietnam

From

$1939

Land Only

$3059*

Air & Land


Video
Book Now!
Friends & family

Featured Hotels

(Hotels may vary based on departure day of the week)

Click a Date to Book Online

Click a Date to Book Online

2022 Dates & Prices Single Supplement: $500
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Fri, Sep 30  (Sold Out) $1929 $2989*
Fri, Oct 21  (Sold Out) $1949 $2939*
Fri, Oct 28  (Sold Out) $1999 $3409*
Mon, Oct 31  (Sold Out) $1949 $3409*
$1949 $3609*
$1949 $4069*
$1949 $3409*
$1949 $3059*
$1949 $3349*
$1949 $3719*
$1939 $3169*
$1949 $6419*
Fri, Dec 30  (Sold Out) $1949 $3299*
 
2023 Dates & Prices Single Supplement: $500
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
$2149 $3379*
$2149 $3419*
Fri, Jan 27  (Sold Out) $2199 $3309*
$2149 $3259*
$2299 $3509*
$2149 $3259*
$2149 $3359*
$2149 $3279*
$2149 $3359*
$2149 $3279*
$2149 $3279*
$2149 $3279*
$2149 $3279*
$2149 $3279*
$2149 $3279*
$2149 $3279*
$2149 $3279*
$2149 $3229*
$2149 $3259*
$2299 $3409*
$2149 $3299*
$2149 $3259*
$2149 $3229*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival/departure transfers, but does include flights Phnom Penh-Siem Reap, Siem Reap-Ho Chi Minh, Ho Chi Minh-Da Nang, Hue-Hanoi.

Flights from the USA may arrive on DAY 3. Included sightseeing commences in the morning on Day 3.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This active program covers a good amount of ground each day. Expect from two to three hours walking on some touring days. The pace is moderate; however, you will encounter some uneven surfaces, stairs, steps and significant slopes. There are 72 steps in the Angkor Wat Temple, 37 of which have a steep incline. It is recommended to wear comfortable shoes, and people who have knee problems may want to carry a walking stick. A few early wake-ups, as well as some long days of 10-12 hours, are necessary to cover the territory. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Flights Los Angeles-Phnom Penh, Hanoi-Los Angeles
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • All intra-flights: Phnom Penh-Siem Reap, Siem Reap-Ho Chi Minh, Ho Chi Minh-Da Nang & Hue-Hanoi
  • 13 nights First Class accommodations
    • 1 night Phnom Penh
    • 2 nights Siem Reap
    • 3 nights Ho Chi Minh
    • 2 nights Hoi An
    • 2 nights Hue
    • 1 night Halong Bay
    • 2 nights Hanoi
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 22 meals: 13 breakfasts, 3 lunches, 6 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Services of local guide in Cambodia
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring
 

Special Features

  • View the impressive Silver Pagoda on the grounds of the Royal Palace in Phnom Penh
  • Stand in awe at the architectural masterpiece of Angkor Temple Complex
  • Take an ox cart ride in the lush farmlands and visit the National Museum in Siem Reap
  • Ho Chi Minh City Tour includes the Notre Dame Cathedral, City Hall and the magnificent Saigon Opera House
  • Explore the Old City of Hoi An, a UNESCO World Heritage Site
  • Tour of the Imperial City and the 19th century Citadel in Hue
  • Sail on Halong Bay, one of the most breathtaking places on the planet
  • Visit the Museum of Ethnology and attend the world-famous Water Puppet Show in Hanoi

Flights from the USA may arrive on DAY 3. Included sightseeing commences in the morning on Day 3

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This active program covers a good amount of ground each day. Expect from two to three hours walking on some touring days. The pace is moderate; however, you will encounter some uneven surfaces, stairs, steps and significant slopes. There are 72 steps in the Angkor Wat Temple, 37 of which have a steep incline. It is recommended to wear comfortable shoes, and people who have knee problems may want to carry a walking stick. A few early wake-ups, as well as some long days of 10-12 hours, are necessary to cover the territory. This is a Classic program. For more information, click here.

Friends & family
Book Now!
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Monday - Depart for Cambodia
Depart for Cambodia

DAY 2, Tuesday - Arrive in Phnom Penh
Arrive in Phnom Penh, Cambodia's capital city and transfer to your hotel. Balance of the day is at leisure to rest, relax and acclimate to the new time zone
Overnight: Phnom Penh

DAY 3, Wednesday - Phnom Penh City Tour, Flight to Siem Reap
Morning visit to the Victory Monument, dedicated to the independence from the French; it now also serves as a memorial to Cambodia's war victims. Visit the Royal Palace, built by King Norodom on the site of the old town. Within these walls, visit the Silver Pagoda (Wat Preah Keo Morakot) with its floor of over 5000 shimmering silver tiles. Other national treasures housed here include solid gold and jeweled Buddha statues and a small 17th century Baccarat crystal Buddha, known as the "Emerald Buddha". Then, visit the Tuol Sleng Genocide Museum on the site of a former high school used as the notorious Security Prison 21 (S-21) by the Khmer Rouge regime. After, depart Phnom Penh and fly to Siem Reap, gateway to the Angkor temples. Tonight, enjoy dinner with a traditional Apsara show
Overnight: Siem Reap
Meals: Breakfast, Lunch, Dinner

DAY 4, Thursday - Full Day Angkor Thom & Angkor Wat Tour
Today, you'll understand why the architectural masterpieces of Angkor Thom and Angkor Wat, are designated as one of the "Seven Wonders of the World". This sprawling city, built by Khmer Kings was once home to more than one million people at the height of the empire. On the tour of the fortified city of Angkor Thom visit the Elephants Terrace and Terrace of the Leper King, all adorned with dramatic bas-reliefs. Continue to the mysterious Bayon Temple, highlight of Angkor Thom, replete with beautifully preserved bas-reliefs and more than 172 giant smiling stone faces. On to the monuments of Ta Keo, Prasat Kravan and Srah Srang before arriving at Ta Prohm, where the jungle was left untouched, as it appeared to European explorers. The highpoint of the day is the visit to stunning Angkor Wat, a temple dedicated to the Hindu god Vishnu. World-famous for its beauty and splendor, Angkor Wat has the longest continuous bas-relief in the world, which runs along the entire outer gallery walls, narrating stories from Hindu mythology. Stay to experience the unforgettable sunset - a view that cannot be compared to anything you have ever seen! Return to the hotel for dinner and overnight
Overnight: Siem Reap
Meals: Breakfast, Lunch, Dinner

DAY 5, Friday - Tonle Sap Lake Boat Excursion, Flight to Ho Chi Minh
Depart Siem Reap, driving along the rolling verdant hills of the farm lands, stopping for a ride on an ox-cart, the vehicle still being used today by local farmers. Arrive at Tonle Sap Lake in the heart of Cambodia, with its rich and diverse ecosystem. Embark on a serene boat excursion - observe the local life unfolding and the floating fishing villages that dot the shoreline. Later, visit the National Museum* with its multi-media exhibits depicting the Golden Era of the Khmer Kingdom. Afterwards, fly to Ho Chi Minh City (formerly Saigon), the largest city in Vietnam; transfer to your hotel
*For Sept 30 and Oct 21 departures, the Preah Norodom Sihanouk museum will be visited instead of the National Museum due to renovations
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 6, Saturday - Ho Chi Minh City Tour
Spend the morning at leisure or, join the optional half day tour to Cu Chi Tunnels. They were part of an underground tunnel network built by the Viet Cong to control a largely rural area near Saigon. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters, and other tunnels. In the afternoon, embark on a guided tour in Ho Chi Minh City, which includes the neo-Romanesque Notre Dame Cathedral, the Central Post Office with its French style architecture, City Hall, and the magnificent Saigon Opera House. From here, visit lively Ben Thanh Market - where an unbelievable assortment of wares and crafts are sold under one roof. Continue to Dong Khoi Street, a major shopping thoroughfare in the center of the city. In the evening, join your Tour Manager and travel companions for dinner at a local restaurant
Optional: Half Day Cu Chi Tunnels (AM)
Overnight: Ho Chi Minh
Meals: Breakfast, Dinner

DAY 7, Sunday - Full Day in Ho Chi Minh
Today is at leisure to further explore the city on your own or, join the optional full day Mekong Delta River Tour. Today's journey into the Mekong Delta region will take you along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a visit to a coconut factory, handicraft workshop and honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank
Optional: Full Day Mekong Delta River Tour
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 8, Monday - Flight to Da Nang, Hoi An Walking Tour
Depart Ho Chi Minh on your flight to Da Nang, one of Vietnam's major ports, situated on the coast of the South China Sea. Travel south to the picturesque ancient town of Hoi An, where people still wear the "ao dais", Vietnam's traditional dress. The ancient town of Hoi An, a UNESCO World Heritage Site, was the most important trading port in Southeast Asia in the 15th century. Its ancient past is superbly preserved in an enchanting collection of temples, pagodas, shop houses and magnificent private homes in the town's Old Quarter. Walking tour of this artistic jewel, with its century's old architecture, includes the gorgeous Phuoc Kien Pagoda, the 400-year-old bright-red Japanese Covered Bridge, and the Ancient House. Afterward, continue to dinner at a local restaurant
Overnight: Hoi An
Meals: Breakfast, Dinner

DAY 9, Tuesday - Full Day in Hoi An
Spend a full day at leisure discovering all of the delights of Hoi An independently. Walk through the Old City, stopping at one of the city's many museums, or see artisans using age-old techniques to fashion a variety of crafts. Of special interest are the colorful and elaborate paper lanterns created by lantern artisans for which Hoi An is well known. Or, join the optional boat trip on the Thu Bon River visiting the Organic Village, including lunch. The boat trip begins at a local pier in the Old Town. You'll cruise down streams and past many fishing areas before arriving in Kim Bong village, home of traditional woodworking and boat building. Return to the mainland and drive to the Traque Organic Village for lunch. Here, you'll learn about the many vegetables and herbs organically grown to support the people of Hoi An. After a Vietnamese culinary lesson and tasting, return to Hoi An
Optional: Boat Trip on the Thu Bon River & Organic Village with Lunch
Overnight: Hoi An
Meals: Breakfast

DAY 10, Wednesday - Travel to Hue, Hue Imperial City Tour
This morning, travel to Da Nang, with stunning views of bowl-shaped Da Nang Bay. Drive by Marble Mountain, a village well-known for its sophisticated handmade marble products. Journey over the towering mountains to Hue, home to a wealth of palaces, temples, libraries, and museums. Take an afternoon tour of this former Imperial capital, modeled after the Forbidden City in Beijing. Enter the Ngo Mon Gate, principal entrance to the Imperial Enclosure and the central passageway reserved for use by the Emperor. Continue to the Thai Hoa Palace with its spacious hallways and ornamental roof, the Halls of the Mandarins, the Nine Dynastic Urns, and the ruins of the Forbidden Purple City, once home to the royal family. Tonight, spend time at leisure to explore on your own or join the optional Cyclo Ride with Dinner at the Citadel. Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. Later arrive at a family run restaurant within the Citadel and savor a multi-course dinner replica of the Royal Feast
Optional: Cyclo Ride with Dinner at the Citadel
Overnight: Hue
Meals: Breakfast

DAY 11, Thursday - Full Day in Hue
Today is at leisure to explore Hue independently. Or, participate in the not-to-be-missed optional boat excursion on the gentle Perfume River, which explores the life along the banks of the ancient royal capital city. The river, with its shimmering blue color is dotted with a poetic landscape of boats, gardens, pagodas, towers and temples. The tour continues to the legendary Thien Mu Pagoda, on the north bank of the Perfume River, built in seven successive tiers. Then, a drive to the Tomb of Emperor Tu Duc, final resting place of Vietnam's longest reigning emperor and to Khai Dinh, the last monument of the Nguyen dynasty. Here, a vegetarian lunch will be prepared by Buddhist nuns of the Dong Thien Pagoda. Return to Hue
Optional: Perfume River Boat Trip and Lunch at Dong Thien Pagoda
Overnight: Hue
Meals: Breakfast

DAY 12, Friday - Flight to Hanoi, Sightseeing en route to Halong Bay
Depart Hue on the flight* to sparkling Hanoi, cultural center of the country. Upon arrival, travel overland and through the lush Vietnamese countryside to picturesque Halong Bay, considered one of Vietnam's most celebrated attractions. As you approach, you'll see thousands of limestone islands rising out of the sea creating a truly magical scene. Arrive at your hotel in Halong Bay for overnight
*On some departures, the flight Hue-Hanoi may be changed to depart from Da Nang-Hanoi. Details will be provided locally by your Tour Manager
Overnight: Halong Bay
Meals: Breakfast, Dinner

DAY 13, Saturday - Cruise Halong Bay, Travel to Hanoi
Incredible views await you today! Halong Bay is considered one of the most breathtaking places on the planet, added to the list of UNESCO Heritage Sites and declared recently as one of the "New Seven Natural Wonders of the World". There are over 3000 islands in the emerald waters and over 1000 have their own names. Numbers of caves and grottos of all sizes and shapes are filled with small waterfalls, stalactites, and stalagmites. Sail on a traditional wooden boat on the tranquil bay with lunch served on board. Visit one of the caves. Afterward, drive to Hanoi, Vietnam's vibrant capital and check in to your hotel. This city's history is tied to French colonialism - its architecture, cuisine and local culture still bear evidence of the French influence
Overnight: Hanoi
Meals: Breakfast, Lunch

DAY 14, Sunday - Hanoi City Tour & Evening Water Puppet Show
Today, visit the Museum of Ethnology, center for the preservation and exhibition of cultural heritage for over 50 ethnic groups in Vietnam. In the evening, attend a performance of the world-famous Water Puppet Show, accompanied by a traditional Vietnamese orchestra and Cheo (a form of opera). The show depicts a series of ancient Vietnamese folktales, acted out by puppets over a pool of water. Tonight, savor dinner with your fellow travelers and Tour Manager as your journey to Vietnam ends with many lasting memories
Overnight: Hanoi
Meals: Breakfast, Dinner

DAY 15, Monday - Depart Vietnam
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Thursday - Depart for Cambodia
Depart for Cambodia

DAY 2, Friday - Arrive in Phnom Penh
Arrive in Phnom Penh, Cambodia's capital city and transfer to your hotel. Balance of the day is at leisure to rest, relax and acclimate to the new time zone
Overnight: Phnom Penh

DAY 3, Saturday - Phnom Penh City Tour, Flight to Siem Reap
Morning visit to the Victory Monument, dedicated to the independence from the French; it now also serves as a memorial to Cambodia's war victims. Visit the Royal Palace, built by King Norodom on the site of the old town. Within these walls, visit the Silver Pagoda (Wat Preah Keo Morakot) with its floor of over 5000 shimmering silver tiles. Other national treasures housed here include solid gold and jeweled Buddha statues and a small 17th century Baccarat crystal Buddha, known as the "Emerald Buddha". Then, visit the Tuol Sleng Genocide Museum on the site of a former high school used as the notorious Security Prison 21 (S-21) by the Khmer Rouge regime. After, depart Phnom Penh and fly to Siem Reap, gateway to the Angkor temples. Tonight, enjoy dinner with a traditional Apsara show
Overnight: Siem Reap
Meals: Breakfast, Lunch, Dinner

DAY 4, Sunday - Full Day Angkor Thom & Angkor Wat Tour
Today, you'll understand why the architectural masterpieces of Angkor Thom and Angkor Wat, are designated as one of the "Seven Wonders of the World". This sprawling city, built by Khmer Kings was once home to more than one million people at the height of the empire. On the tour of the fortified city of Angkor Thom visit the Elephants Terrace and Terrace of the Leper King, all adorned with dramatic bas-reliefs. Continue to the mysterious Bayon Temple, highlight of Angkor Thom, replete with beautifully preserved bas-reliefs and more than 172 giant smiling stone faces. On to the monuments of Ta Keo, Prasat Kravan and Srah Srang before arriving at Ta Prohm, where the jungle was left untouched, as it appeared to European explorers. The highpoint of the day is the visit to stunning Angkor Wat, a temple dedicated to the Hindu god Vishnu. World-famous for its beauty and splendor, Angkor Wat has the longest continuous bas-relief in the world, which runs along the entire outer gallery walls, narrating stories from Hindu mythology. Stay to experience the unforgettable sunset - a view that cannot be compared to anything you have ever seen! Return to the hotel for dinner and overnight
Overnight: Siem Reap
Meals: Breakfast, Lunch, Dinner

DAY 5, Monday - Tonle Sap Lake Boat Excursion, Flight to Ho Chi Minh
Depart Siem Reap, driving along the rolling verdant hills of the farm lands, stopping for a ride on an ox-cart, the vehicle still being used today by local farmers. Arrive at Tonle Sap Lake in the heart of Cambodia, with its rich and diverse ecosystem. Embark on a serene boat excursion - observe the local life unfolding and the floating fishing villages that dot the shoreline. Later, visit the National Museum* with its multi-media exhibits depicting the Golden Era of the Khmer Kingdom. Afterwards, fly to Ho Chi Minh City (formerly Saigon), the largest city in Vietnam; transfer to your hotel
*For Sept 30 and Oct 21 departures, the Preah Norodom Sihanouk museum will be visited instead of the National Museum due to renovations
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 6, Tuesday - Ho Chi Minh City Tour
Spend the morning at leisure or, join the optional half day tour to Cu Chi Tunnels. They were part of an underground tunnel network built by the Viet Cong to control a largely rural area near Saigon. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters, and other tunnels. In the afternoon, embark on a guided tour in Ho Chi Minh City, which includes the neo-Romanesque Notre Dame Cathedral, the Central Post Office with its French style architecture, City Hall, and the magnificent Saigon Opera House. From here, visit lively Ben Thanh Market - where an unbelievable assortment of wares and crafts are sold under one roof. Continue to Dong Khoi Street, a major shopping thoroughfare in the center of the city. In the evening, join your Tour Manager and travel companions for dinner at a local restaurant
Optional: Half Day Cu Chi Tunnels (AM)
Overnight: Ho Chi Minh
Meals: Breakfast, Dinner

DAY 7, Wednesday - Full Day in Ho Chi Minh
Today is at leisure to further explore the city on your own or, join the optional full day Mekong Delta River Tour. Today's journey into the Mekong Delta region will take you along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a visit to a coconut factory, handicraft workshop and honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank
Optional: Full Day Mekong Delta River Tour
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 8, Thursday - Flight to Da Nang, Hoi An Walking Tour
Depart Ho Chi Minh on your flight to Da Nang, one of Vietnam's major ports, situated on the coast of the South China Sea. Travel south to the picturesque ancient town of Hoi An, where people still wear the "ao dais", Vietnam's traditional dress. The ancient town of Hoi An, a UNESCO World Heritage Site, was the most important trading port in Southeast Asia in the 15th century. Its ancient past is superbly preserved in an enchanting collection of temples, pagodas, shop houses and magnificent private homes in the town's Old Quarter. Walking tour of this artistic jewel, with its century's old architecture, includes the gorgeous Phuoc Kien Pagoda, the 400-year-old bright-red Japanese Covered Bridge, and the Ancient House. Afterward, continue to dinner at a local restaurant
Overnight: Hoi An
Meals: Breakfast, Dinner

DAY 9, Friday - Full Day in Hoi An
Spend a full day at leisure discovering all of the delights of Hoi An independently. Walk through the Old City, stopping at one of the city's many museums, or see artisans using age-old techniques to fashion a variety of crafts. Of special interest are the colorful and elaborate paper lanterns created by lantern artisans for which Hoi An is well known. Or, join the optional boat trip on the Thu Bon River visiting the Organic Village, including lunch. The boat trip begins at a local pier in the Old Town. You'll cruise down streams and past many fishing areas before arriving in Kim Bong village, home of traditional woodworking and boat building. Return to the mainland and drive to the Traque Organic Village for lunch. Here, you'll learn about the many vegetables and herbs organically grown to support the people of Hoi An. After a Vietnamese culinary lesson and tasting, return to Hoi An
Optional: Boat Trip on the Thu Bon River & Organic Village with Lunch
Overnight: Hoi An
Meals: Breakfast

DAY 10, Saturday - Travel to Hue, Hue Imperial City Tour
This morning, travel to Da Nang, with stunning views of bowl-shaped Da Nang Bay. Drive by Marble Mountain, a village well-known for its sophisticated handmade marble products. Journey over the towering mountains to Hue, home to a wealth of palaces, temples, libraries, and museums. Take an afternoon tour of this former Imperial capital, modeled after the Forbidden City in Beijing. Enter the Ngo Mon Gate, principal entrance to the Imperial Enclosure and the central passageway reserved for use by the Emperor. Continue to the Thai Hoa Palace with its spacious hallways and ornamental roof, the Halls of the Mandarins, the Nine Dynastic Urns, and the ruins of the Forbidden Purple City, once home to the royal family. Tonight, spend time at leisure to explore on your own or join the optional Cyclo Ride with Dinner at the Citadel. Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. Later arrive at a family run restaurant within the Citadel and savor a multi-course dinner replica of the Royal Feast
Optional: Cyclo Ride with Dinner at the Citadel
Overnight: Hue
Meals: Breakfast

DAY 11, Sunday - Full Day in Hue
Today is at leisure to explore Hue independently. Or, participate in the not-to-be-missed optional boat excursion on the gentle Perfume River, which explores the life along the banks of the ancient royal capital city. The river, with its shimmering blue color is dotted with a poetic landscape of boats, gardens, pagodas, towers and temples. The tour continues to the legendary Thien Mu Pagoda, on the north bank of the Perfume River, built in seven successive tiers. Then, a drive to the Tomb of Emperor Tu Duc, final resting place of Vietnam's longest reigning emperor and to Khai Dinh, the last monument of the Nguyen dynasty. Here, a vegetarian lunch will be prepared by Buddhist nuns of the Dong Thien Pagoda. Return to Hue
Optional: Perfume River Boat Trip and Lunch at Dong Thien Pagoda
Overnight: Hue
Meals: Breakfast

DAY 12, Monday - Flight to Hanoi, Sightseeing en route to Halong Bay
Depart Hue on the flight* to sparkling Hanoi, cultural center of the country. Upon arrival, travel overland and through the lush Vietnamese countryside to picturesque Halong Bay, considered one of Vietnam's most celebrated attractions. As you approach, you'll see thousands of limestone islands rising out of the sea creating a truly magical scene. Arrive at your hotel in Halong Bay for overnight
*On some departures, the flight Hue-Hanoi may be changed to depart from Da Nang-Hanoi. Details will be provided locally by your Tour Manager
Overnight: Halong Bay
Meals: Breakfast, Dinner

DAY 13, Tuesday - Cruise Halong Bay, Travel to Hanoi
Incredible views await you today! Halong Bay is considered one of the most breathtaking places on the planet, added to the list of UNESCO Heritage Sites and declared recently as one of the "New Seven Natural Wonders of the World". There are over 3000 islands in the emerald waters and over 1000 have their own names. Numbers of caves and grottos of all sizes and shapes are filled with small waterfalls, stalactites, and stalagmites. Sail on a traditional wooden boat on the tranquil bay with lunch served on board. Visit one of the caves. Afterward, drive to Hanoi, Vietnam's vibrant capital and check in to your hotel. This city's history is tied to French colonialism - its architecture, cuisine and local culture still bear evidence of the French influence
Overnight: Hanoi
Meals: Breakfast, Lunch

DAY 14, Wednesday - Hanoi City Tour & Evening Water Puppet Show
Today, visit the Museum of Ethnology, center for the preservation and exhibition of cultural heritage for over 50 ethnic groups in Vietnam. In the evening, attend a performance of the world-famous Water Puppet Show, accompanied by a traditional Vietnamese orchestra and Cheo (a form of opera). The show depicts a series of ancient Vietnamese folktales, acted out by puppets over a pool of water. Tonight, savor dinner with your fellow travelers and Tour Manager as your journey to Vietnam ends with many lasting memories
Overnight: Hanoi
Meals: Breakfast, Dinner

DAY 15, Thursday - Depart Vietnam
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Friday - Depart for Cambodia
Depart for Cambodia

DAY 2, Saturday - Arrive in Phnom Penh
Arrive in Phnom Penh, Cambodia's capital city and transfer to your hotel. Balance of the day is at leisure to rest, relax and acclimate to the new time zone
Overnight: Phnom Penh

DAY 3, Sunday - Phnom Penh City Tour, Flight to Siem Reap
Morning visit to the Victory Monument, dedicated to the independence from the French; it now also serves as a memorial to Cambodia's war victims. Visit the Royal Palace, built by King Norodom on the site of the old town. Within these walls, visit the Silver Pagoda (Wat Preah Keo Morakot) with its floor of over 5000 shimmering silver tiles. Other national treasures housed here include solid gold and jeweled Buddha statues and a small 17th century Baccarat crystal Buddha, known as the "Emerald Buddha". Then, visit the Tuol Sleng Genocide Museum on the site of a former high school used as the notorious Security Prison 21 (S-21) by the Khmer Rouge regime. After, depart Phnom Penh and fly to Siem Reap, gateway to the Angkor temples. Tonight, enjoy dinner with a traditional Apsara show
Overnight: Siem Reap
Meals: Breakfast, Lunch, Dinner

DAY 4, Monday - Full Day Angkor Thom & Angkor Wat Tour
Today, you'll understand why the architectural masterpieces of Angkor Thom and Angkor Wat, are designated as one of the "Seven Wonders of the World". This sprawling city, built by Khmer Kings was once home to more than one million people at the height of the empire. On the tour of the fortified city of Angkor Thom visit the Elephants Terrace and Terrace of the Leper King, all adorned with dramatic bas-reliefs. Continue to the mysterious Bayon Temple, highlight of Angkor Thom, replete with beautifully preserved bas-reliefs and more than 172 giant smiling stone faces. On to the monuments of Ta Keo, Prasat Kravan and Srah Srang before arriving at Ta Prohm, where the jungle was left untouched, as it appeared to European explorers. The highpoint of the day is the visit to stunning Angkor Wat, a temple dedicated to the Hindu god Vishnu. World-famous for its beauty and splendor, Angkor Wat has the longest continuous bas-relief in the world, which runs along the entire outer gallery walls, narrating stories from Hindu mythology. Stay to experience the unforgettable sunset - a view that cannot be compared to anything you have ever seen! Return to the hotel for dinner and overnight
Overnight: Siem Reap
Meals: Breakfast, Lunch, Dinner

DAY 5, Tuesday - Tonle Sap Lake Boat Excursion, Flight to Ho Chi Minh
Depart Siem Reap, driving along the rolling verdant hills of the farm lands, stopping for a ride on an ox-cart, the vehicle still being used today by local farmers. Arrive at Tonle Sap Lake in the heart of Cambodia, with its rich and diverse ecosystem. Embark on a serene boat excursion - observe the local life unfolding and the floating fishing villages that dot the shoreline. Later, visit the National Museum* with its multi-media exhibits depicting the Golden Era of the Khmer Kingdom. Afterwards, fly to Ho Chi Minh City (formerly Saigon), the largest city in Vietnam; transfer to your hotel
*For Sept 30 and Oct 21 departures, the Preah Norodom Sihanouk museum will be visited instead of the National Museum due to renovations
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 6, Wednesday - Ho Chi Minh City Tour
Spend the morning at leisure or, join the optional half day tour to Cu Chi Tunnels. They were part of an underground tunnel network built by the Viet Cong to control a largely rural area near Saigon. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters, and other tunnels. In the afternoon, embark on a guided tour in Ho Chi Minh City, which includes the neo-Romanesque Notre Dame Cathedral, the Central Post Office with its French style architecture, City Hall, and the magnificent Saigon Opera House. From here, visit lively Ben Thanh Market - where an unbelievable assortment of wares and crafts are sold under one roof. Continue to Dong Khoi Street, a major shopping thoroughfare in the center of the city. In the evening, join your Tour Manager and travel companions for dinner at a local restaurant
Optional: Half Day Cu Chi Tunnels (AM)
Overnight: Ho Chi Minh
Meals: Breakfast, Dinner

DAY 7, Thursday - Full Day in Ho Chi Minh
Today is at leisure to further explore the city on your own or, join the optional full day Mekong Delta River Tour. Today's journey into the Mekong Delta region will take you along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a visit to a coconut factory, handicraft workshop and honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank
Optional: Full Day Mekong Delta River Tour
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 8, Friday - Flight to Da Nang, Hoi An Walking Tour
Depart Ho Chi Minh on your flight to Da Nang, one of Vietnam's major ports, situated on the coast of the South China Sea. Travel south to the picturesque ancient town of Hoi An, where people still wear the "ao dais", Vietnam's traditional dress. The ancient town of Hoi An, a UNESCO World Heritage Site, was the most important trading port in Southeast Asia in the 15th century. Its ancient past is superbly preserved in an enchanting collection of temples, pagodas, shop houses and magnificent private homes in the town's Old Quarter. Walking tour of this artistic jewel, with its century's old architecture, includes the gorgeous Phuoc Kien Pagoda, the 400-year-old bright-red Japanese Covered Bridge, and the Ancient House. Afterward, continue to dinner at a local restaurant
Overnight: Hoi An
Meals: Breakfast, Dinner

DAY 9, Saturday - Full Day in Hoi An
Spend a full day at leisure discovering all of the delights of Hoi An independently. Walk through the Old City, stopping at one of the city's many museums, or see artisans using age-old techniques to fashion a variety of crafts. Of special interest are the colorful and elaborate paper lanterns created by lantern artisans for which Hoi An is well known. Or, join the optional boat trip on the Thu Bon River visiting the Organic Village, including lunch. The boat trip begins at a local pier in the Old Town. You'll cruise down streams and past many fishing areas before arriving in Kim Bong village, home of traditional woodworking and boat building. Return to the mainland and drive to the Traque Organic Village for lunch. Here, you'll learn about the many vegetables and herbs organically grown to support the people of Hoi An. After a Vietnamese culinary lesson and tasting, return to Hoi An
Optional: Boat Trip on the Thu Bon River & Organic Village with Lunch
Overnight: Hoi An
Meals: Breakfast

DAY 10, Sunday - Travel to Hue, Hue Imperial City Tour
This morning, travel to Da Nang, with stunning views of bowl-shaped Da Nang Bay. Drive by Marble Mountain, a village well-known for its sophisticated handmade marble products. Journey over the towering mountains to Hue, home to a wealth of palaces, temples, libraries, and museums. Take an afternoon tour of this former Imperial capital, modeled after the Forbidden City in Beijing. Enter the Ngo Mon Gate, principal entrance to the Imperial Enclosure and the central passageway reserved for use by the Emperor. Continue to the Thai Hoa Palace with its spacious hallways and ornamental roof, the Halls of the Mandarins, the Nine Dynastic Urns, and the ruins of the Forbidden Purple City, once home to the royal family. Tonight, spend time at leisure to explore on your own or join the optional Cyclo Ride with Dinner at the Citadel. Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. Later arrive at a family run restaurant within the Citadel and savor a multi-course dinner replica of the Royal Feast
Optional: Cyclo Ride with Dinner at the Citadel
Overnight: Hue
Meals: Breakfast

DAY 11, Monday - Full Day in Hue
Today is at leisure to explore Hue independently. Or, participate in the not-to-be-missed optional boat excursion on the gentle Perfume River, which explores the life along the banks of the ancient royal capital city. The river, with its shimmering blue color is dotted with a poetic landscape of boats, gardens, pagodas, towers and temples. The tour continues to the legendary Thien Mu Pagoda, on the north bank of the Perfume River, built in seven successive tiers. Then, a drive to the Tomb of Emperor Tu Duc, final resting place of Vietnam's longest reigning emperor and to Khai Dinh, the last monument of the Nguyen dynasty. Here, a vegetarian lunch will be prepared by Buddhist nuns of the Dong Thien Pagoda. Return to Hue
Optional: Perfume River Boat Trip and Lunch at Dong Thien Pagoda
Overnight: Hue
Meals: Breakfast

DAY 12, Tuesday - Flight to Hanoi, Sightseeing en route to Halong Bay
Depart Hue on the flight* to sparkling Hanoi, cultural center of the country. Upon arrival, travel overland and through the lush Vietnamese countryside to picturesque Halong Bay, considered one of Vietnam's most celebrated attractions. As you approach, you'll see thousands of limestone islands rising out of the sea creating a truly magical scene. Arrive at your hotel in Halong Bay for overnight
*On some departures, the flight Hue-Hanoi may be changed to depart from Da Nang-Hanoi. Details will be provided locally by your Tour Manager
Overnight: Halong Bay
Meals: Breakfast, Dinner

DAY 13, Wednesday - Cruise Halong Bay, Travel to Hanoi
Incredible views await you today! Halong Bay is considered one of the most breathtaking places on the planet, added to the list of UNESCO Heritage Sites and declared recently as one of the "New Seven Natural Wonders of the World". There are over 3000 islands in the emerald waters and over 1000 have their own names. Numbers of caves and grottos of all sizes and shapes are filled with small waterfalls, stalactites, and stalagmites. Sail on a traditional wooden boat on the tranquil bay with lunch served on board. Visit one of the caves. Afterward, drive to Hanoi, Vietnam's vibrant capital and check in to your hotel. This city's history is tied to French colonialism - its architecture, cuisine and local culture still bear evidence of the French influence
Overnight: Hanoi
Meals: Breakfast, Lunch

DAY 14, Thursday - Hanoi City Tour & Evening Water Puppet Show
Today, visit the Museum of Ethnology, center for the preservation and exhibition of cultural heritage for over 50 ethnic groups in Vietnam. In the evening, attend a performance of the world-famous Water Puppet Show, accompanied by a traditional Vietnamese orchestra and Cheo (a form of opera). The show depicts a series of ancient Vietnamese folktales, acted out by puppets over a pool of water. Tonight, savor dinner with your fellow travelers and Tour Manager as your journey to Vietnam ends with many lasting memories
Overnight: Hanoi
Meals: Breakfast, Dinner

DAY 15, Friday - Depart Vietnam
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Half Day Cu Chi Tunnels

The Cu Chi tunnels were part of an underground tunnel network built by the Viet Cong to control a large rural area near Saigon. These tunnels were first used during the French/Vietnamese War (1946-1954) and later used by the Viet Cong as a base of operations during the 1968 Tet offensive. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters and other tunnels. The entire structure was dug out of the rock by hand tools without the use of cement. On this tour, you’ll learn about the tunnels and other aspects of the war. Opportunity for a brief view of life underground as you enter areas that have been enlarged to create easier access for visitors. The majority of the tour will be above the tunnels.

Please note: This tour is presented from a Vietnamese perspective, based on past wars with France and the United States. If you are uncomfortable with the expressed point-of-views and prefer not to hear this discussion, then we recommend that you do not participate.

Approximate tour duration is 5 hours.

Day #6 01 Jul 2022 - 30 Jun 2024 $42.00
Half Day Cu Chi Tunnels Thumbnail
Full Day Mekong Delta River Tour

The Mekong River is the lifeblood of Southeast Asia. It starts from Tibet, running through 5 countries before entering Vietnam and created a great basin via its 9 tributaries. Today's journey into the Mekong Delta region will take us along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a sampan ride through the winding canals, a visit to a coconut factory, handicraft workshop, honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank.
Return to H Chi Minh City by bus.

Approximate tour duration is 8.5 hours

Day #7 01 Jul 2022 - 30 Jun 2024 $69.00
Full Day Mekong Delta River Tour Thumbnail
Boat Trip on the Thu Bon River & Organic Village with lunch

Begin the boat trip at a local pier in the Old Town, cruising down streams and passing many fishing areas before cruising out to the main river. Stop at Kim Bong village, home of traditional woodworking and boat-building families. Return to the mainland and drive to the Traque Organic Village for lunch. Here, meet local farmers and learn about the many vegetables and herbs that are organically grown here to support the people of Hoi An. Walk through the gardens and see how, even today, local farmers work their fields using the traditional methods used hundreds of years ago. A culinary lesson follows on the traditional ways of preparing and cooking Vietnamese food, plus the local specialty called Banh-xeo. Once the lesson is over, enjoy the food you helped to prepare.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 6 hours.

Day #9 01 Jul 2022 - 30 Jun 2024 $53.00
Boat Trip on the Thu Bon River & Organic Village with lunch Thumbnail
Cyclo Ride with Dinner at the Citadel

Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. (The Cyclo is a very common mode of transportation in Vietnam.) Begin at the French Quarter with its beautiful French villas. Pass by the school where former presidents Ho Chi Minh and Ngo Dinh Diem, as well as Vo Nguyen Giap - a prominent Vietnamese politician - were educated. Continue via the market to the former Royal Palace. Then, arrive at a family-run restaurant within the Citadel walls; its owner is the descendant of a high ranking Mandarin official, and thus considered "a master of Royal cuisine." Savor a multi-course dinner - each dish will be presented in the shape of a peacock, dragon or turtle. This feast is a replica of the Royal Feast presented to the royal families in the past.

Approximate tour duration is 3 hours.

Day #10 01 Jul 2022 - 30 Jun 2024 $49.00
Cyclo Ride with Dinner at the Citadel Thumbnail
Perfume River Boat Trip with lunch at Dong Thien Pagoda

Enjoy a boat trip on the beautiful and serene Perfume River with a stop to a local village to learn about the daily life of local people in one of the most traditional parts of North Central Vietnam. Continue to the Thien Mu Pagoda, situated on Ha Khe hill, on the north bank of the Perfume River. The temple complex stretches north from the river banks in seven successive tiers, each of which is dedicated to a human form taken by the Buddha, or a step to enlightenment. Then, drive to the Tomb of Emperor Tu Duc, the final resting place of Vietnam’s longest reigning emperor, set among forested hills and lakes. Lastly, proceed to Khai Dinh, the last monument of the Nguyen dynasty. A vegetarian lunch prepared by Buddhist nuns of the Dong Thien Pagoda is a very special experience, with time to interact with the Buddhist nuns, learning more about their lives in the pagoda.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 7 hours.

Day #11 01 Jul 2022 - 30 Jun 2024 $63.00
Perfume River Boat Trip with lunch at Dong Thien Pagoda Thumbnail
Half Day Cu Chi Tunnels

The Cu Chi tunnels were part of an underground tunnel network built by the Viet Cong to control a large rural area near Saigon. These tunnels were first used during the French/Vietnamese War (1946-1954) and later used by the Viet Cong as a base of operations during the 1968 Tet offensive. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters and other tunnels. The entire structure was dug out of the rock by hand tools without the use of cement. On this tour, you’ll learn about the tunnels and other aspects of the war. Opportunity for a brief view of life underground as you enter areas that have been enlarged to create easier access for visitors. The majority of the tour will be above the tunnels.

Please note: This tour is presented from a Vietnamese perspective, based on past wars with France and the United States. If you are uncomfortable with the expressed point-of-views and prefer not to hear this discussion, then we recommend that you do not participate.

Approximate tour duration is 5 hours.

Day #6 01 Jul 2022 - 30 Jun 2024 $42.00
Half Day Cu Chi Tunnels Thumbnail
Full Day Mekong Delta River Tour

The Mekong River is the lifeblood of Southeast Asia. It starts from Tibet, running through 5 countries before entering Vietnam and created a great basin via its 9 tributaries. Today's journey into the Mekong Delta region will take us along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a sampan ride through the winding canals, a visit to a coconut factory, handicraft workshop, honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank.
Return to H Chi Minh City by bus.

Approximate tour duration is 8.5 hours

Day #7 01 Jul 2022 - 30 Jun 2024 $69.00
Full Day Mekong Delta River Tour Thumbnail
Boat Trip on the Thu Bon River & Organic Village with lunch

Begin the boat trip at a local pier in the Old Town, cruising down streams and passing many fishing areas before cruising out to the main river. Stop at Kim Bong village, home of traditional woodworking and boat-building families. Return to the mainland and drive to the Traque Organic Village for lunch. Here, meet local farmers and learn about the many vegetables and herbs that are organically grown here to support the people of Hoi An. Walk through the gardens and see how, even today, local farmers work their fields using the traditional methods used hundreds of years ago. A culinary lesson follows on the traditional ways of preparing and cooking Vietnamese food, plus the local specialty called Banh-xeo. Once the lesson is over, enjoy the food you helped to prepare.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 6 hours.

Day #9 01 Jul 2022 - 30 Jun 2024 $53.00
Boat Trip on the Thu Bon River & Organic Village with lunch Thumbnail
Cyclo Ride with Dinner at the Citadel

Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. (The Cyclo is a very common mode of transportation in Vietnam.) Begin at the French Quarter with its beautiful French villas. Pass by the school where former presidents Ho Chi Minh and Ngo Dinh Diem, as well as Vo Nguyen Giap - a prominent Vietnamese politician - were educated. Continue via the market to the former Royal Palace. Then, arrive at a family-run restaurant within the Citadel walls; its owner is the descendant of a high ranking Mandarin official, and thus considered "a master of Royal cuisine." Savor a multi-course dinner - each dish will be presented in the shape of a peacock, dragon or turtle. This feast is a replica of the Royal Feast presented to the royal families in the past.

Approximate tour duration is 3 hours.

Day #10 01 Jul 2022 - 30 Jun 2024 $49.00
Cyclo Ride with Dinner at the Citadel Thumbnail
Perfume River Boat Trip with lunch at Dong Thien Pagoda

Enjoy a boat trip on the beautiful and serene Perfume River with a stop to a local village to learn about the daily life of local people in one of the most traditional parts of North Central Vietnam. Continue to the Thien Mu Pagoda, situated on Ha Khe hill, on the north bank of the Perfume River. The temple complex stretches north from the river banks in seven successive tiers, each of which is dedicated to a human form taken by the Buddha, or a step to enlightenment. Then, drive to the Tomb of Emperor Tu Duc, the final resting place of Vietnam’s longest reigning emperor, set among forested hills and lakes. Lastly, proceed to Khai Dinh, the last monument of the Nguyen dynasty. A vegetarian lunch prepared by Buddhist nuns of the Dong Thien Pagoda is a very special experience, with time to interact with the Buddhist nuns, learning more about their lives in the pagoda.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 7 hours.

Day #11 01 Jul 2022 - 30 Jun 2024 $63.00
Perfume River Boat Trip with lunch at Dong Thien Pagoda Thumbnail
Half Day Cu Chi Tunnels

The Cu Chi tunnels were part of an underground tunnel network built by the Viet Cong to control a large rural area near Saigon. These tunnels were first used during the French/Vietnamese War (1946-1954) and later used by the Viet Cong as a base of operations during the 1968 Tet offensive. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters and other tunnels. The entire structure was dug out of the rock by hand tools without the use of cement. On this tour, you’ll learn about the tunnels and other aspects of the war. Opportunity for a brief view of life underground as you enter areas that have been enlarged to create easier access for visitors. The majority of the tour will be above the tunnels.

Please note: This tour is presented from a Vietnamese perspective, based on past wars with France and the United States. If you are uncomfortable with the expressed point-of-views and prefer not to hear this discussion, then we recommend that you do not participate.

Approximate tour duration is 5 hours.

Day #6 01 Jul 2022 - 30 Jun 2024 $42.00
Half Day Cu Chi Tunnels Thumbnail
Full Day Mekong Delta River Tour

The Mekong River is the lifeblood of Southeast Asia. It starts from Tibet, running through 5 countries before entering Vietnam and created a great basin via its 9 tributaries. Today's journey into the Mekong Delta region will take us along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a sampan ride through the winding canals, a visit to a coconut factory, handicraft workshop, honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank.
Return to H Chi Minh City by bus.

Approximate tour duration is 8.5 hours

Day #7 01 Jul 2022 - 30 Jun 2024 $69.00
Full Day Mekong Delta River Tour Thumbnail
Boat Trip on the Thu Bon River & Organic Village with lunch

Begin the boat trip at a local pier in the Old Town, cruising down streams and passing many fishing areas before cruising out to the main river. Stop at Kim Bong village, home of traditional woodworking and boat-building families. Return to the mainland and drive to the Traque Organic Village for lunch. Here, meet local farmers and learn about the many vegetables and herbs that are organically grown here to support the people of Hoi An. Walk through the gardens and see how, even today, local farmers work their fields using the traditional methods used hundreds of years ago. A culinary lesson follows on the traditional ways of preparing and cooking Vietnamese food, plus the local specialty called Banh-xeo. Once the lesson is over, enjoy the food you helped to prepare.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 6 hours.

Day #9 01 Jul 2022 - 30 Jun 2024 $53.00
Boat Trip on the Thu Bon River & Organic Village with lunch Thumbnail
Cyclo Ride with Dinner at the Citadel

Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. (The Cyclo is a very common mode of transportation in Vietnam.) Begin at the French Quarter with its beautiful French villas. Pass by the school where former presidents Ho Chi Minh and Ngo Dinh Diem, as well as Vo Nguyen Giap - a prominent Vietnamese politician - were educated. Continue via the market to the former Royal Palace. Then, arrive at a family-run restaurant within the Citadel walls; its owner is the descendant of a high ranking Mandarin official, and thus considered "a master of Royal cuisine." Savor a multi-course dinner - each dish will be presented in the shape of a peacock, dragon or turtle. This feast is a replica of the Royal Feast presented to the royal families in the past.

Approximate tour duration is 3 hours.

Day #10 01 Jul 2022 - 30 Jun 2024 $49.00
Cyclo Ride with Dinner at the Citadel Thumbnail
Perfume River Boat Trip with lunch at Dong Thien Pagoda

Enjoy a boat trip on the beautiful and serene Perfume River with a stop to a local village to learn about the daily life of local people in one of the most traditional parts of North Central Vietnam. Continue to the Thien Mu Pagoda, situated on Ha Khe hill, on the north bank of the Perfume River. The temple complex stretches north from the river banks in seven successive tiers, each of which is dedicated to a human form taken by the Buddha, or a step to enlightenment. Then, drive to the Tomb of Emperor Tu Duc, the final resting place of Vietnam’s longest reigning emperor, set among forested hills and lakes. Lastly, proceed to Khai Dinh, the last monument of the Nguyen dynasty. A vegetarian lunch prepared by Buddhist nuns of the Dong Thien Pagoda is a very special experience, with time to interact with the Buddhist nuns, learning more about their lives in the pagoda.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 7 hours.

Day #11 01 Jul 2022 - 30 Jun 2024 $63.00
Perfume River Boat Trip with lunch at Dong Thien Pagoda Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Vietnam, Cambodia
Visas required for Vietnam, Cambodia
Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Cambodia - No inoculations are required. However, some inoculations are recommended. Please consult your physician before traveling to Cambodia.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Vietnam - Southern Vietnam has two seasons, the wet season from May to November and the dry season from December to April. Northern regions also have two seasons with cool and damp conditions from November to April and generally hot, dry conditions from May through October. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Vietnam Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

Cambodia - Cambodia has three seasons. The dry season is from November to March. The hot season is from March to June. The wet season is from July to October. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. A hat and sunscreen lotion are especially recommended during the hot season. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Cambodia Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

VIETNAM: Books
Destination Saigon by Walter Mason
Fields of Fire by James H. Webb
When Heaven and Earth Changed Places: A Vietnamese Woman's Journey from War to Peace by Le Ly Hayslip & Jay Wurts
The Unwanted: A Memoir by Kien Nguyen
Dumb Luck by Vu Trong Phung; Translated by Peter Zinoman & Nguyen Nguyet Cam

VIETNAM: Films
Indochine (1992)
Three Seasons (1999)

CAMBODIA: Books
Khmer: The Lost Empire of Cambodia by Thierry Zephir
Enchanting Cambodia by Mick Shippen
Cambodia: Report from A Stricken Land by Henry Kamm

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Vietnam - Intra-Vietnam flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Vietnam.

Cambodia - Intra-Cambodia flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Cambodia.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Vietnam
Please note that the number of participants may vary during your tour as some travelers may arrive at different points in the itinerary. Some participants will begin their trip in Bangkok, Thailand and continue to Siem Reap, Cambodia while other participants will begin their trip in Phnom Penh, Cambodia before joining the tour in Ho Chi Minh, Vietnam. Upon arrival in Ho Chi Minh, Vietnam all tour participants will be invited to join a welcome orientation with your Tour Manager and you will meet all of your tour companions at that time.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Thailand, Vietnam, Cambodia, Laos & Malaysia

Tour Manager (Coordinator; may or may not act as a guide): US $5 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $2 per person per day, US $1 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $2 per person per day of sightseeing, US $1 per half day
Southeast Asia River Cruise: Crew $8 per person per day; Cruise Director $8 per person per day; Local Guides & Drivers $6 per person per day
Hotel porters and wait staff: Included

Cambodia - Tipping is not customary in Cambodia, except in upmarket restaurants where 10% of the bill is appreciated - but only if a service charge has not already been added.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Vietnam - The Vietnamese Dong is the currency of Vietnam.

It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Cambodia - The Cambodian Riel is the local currency.

In tourist areas U.S. currency in widely accepted in cities. It is best to carry both Cambodian and U.S. currency in small denominations. Credit cards can generally be used at hotels, but smaller business may not accept them or may charge a service fee for their use. It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Vietnam - Religious carvings, fine laquerware, and textiles are the most popular items to shop for. Bargaining is widely practiced.

Cambodia - Local handicrafts, silks, and replicas of ancient statues and artifacts are among the most popular items.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Vietnam
  • Ambulance: 115
  • Fire: 114
  • Police: 113

Cambodia
  • Ambulance: 119
  • Fire: 118
  • Police: 117

Languages
Vietnam - Vietnamese is the local language. English is generally spoken in tourist areas.

Cambodia - Khmer is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Vietnam - The voltage used is 220 volts.

Cambodia - The voltage used is 230 volts.

Code of Conduct
Vietnam - Shaking hands is the standard greeting. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Common courtesies should be observed. Avoid the topic of the American / Vietnamese conflict.

Cambodia - While men often shake hands in greeting, woman tend to use the more traditional Som Pas greeting, with palms pressed together at chest level followed by a slight bow. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Statues of the Buddha are considered sacred and should not be touched.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Vietnam - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Cambodia - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Vietnam

Holidays 2022

Jan 1: New Year's Day
Jan 3: New Year's Day observed
Jan 31: Lunar New Year's Eve
Feb 1: Lunar New Year
Feb 2-5: Tet, Vietnamese and Lunar New Year's
Apr 10: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
May 2: Vietnamese Unification Day observed
May 3: Labor Day observed
Sep 2: National Day

Holidays 2023

Jan 1: New Year's Day
Jan 2: New Year's Day observed
Jan 21-22: Vietnamese New Year's Eve
Jan 23-26: Tet Holiday
Apr 29: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
May 2: Vietnamese Unification Day observed
Sep 2: National Day
Sep 4: National Day observed

Holidays - Cambodia

Holidays 2022

Jan 1: New Year's Day
Jan 7: Victory Day
Mar 8: International Women's Day
Apr 14-16: Khmer New Year
May 1: Labour Day
May 2: Labour Day Holiday
May 14: King Norodom Sihamoni's Birthday
May 15-18: Visak Bochea Day
May 19: Royal Ploughing Day Ceremony
May 20: National Day of Remembrance
Jun 1: Children's Day
Jun 18: Queen Mother's Birthday
Sep 24: Constitution Day
Sep 24-26: Pchum Ben
Oct 15: Commemoration of Late King Father
Oct 24: Paris Peace Agreements Day
Oct 29: King Norodom Sihamoni's Coronation Day
Nov 7-9: Bon Om Touk (Water Festival)
Nov 9: Independence Day
Dec 10: Human Rights Day

Holidays 2023

Jan 1: New Year's Day
Jan 7: Victory Day
Mar 8: International Women's Day
Apr 14-16: Khmer New Year
May 1: Labour Day
May 4: Visak Bochea Day
May 8: Royal Ploughing Day Ceremony
May 14: King Norodom Sihamoni's Birthday
May 20: National Day of Remembrance
Jun 1: Children's Day
Jun 19: Queen Mother's Birthday
Sep 24: Constitution Day
Oct 15: Commemoration of Late King Father
Oct 24: Paris Peace Agreements Day
Oct 29: King Norodom Sihamoni's Coronation Day
Nov 9: Independence Day
Nov 26-28: Bon Om Touk (Water Festival)
Dec 10: Human Rights Day

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Vietnam, Cambodia
Visas required for Vietnam, Cambodia
Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Cambodia - No inoculations are required. However, some inoculations are recommended. Please consult your physician before traveling to Cambodia.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Vietnam - Southern Vietnam has two seasons, the wet season from May to November and the dry season from December to April. Northern regions also have two seasons with cool and damp conditions from November to April and generally hot, dry conditions from May through October. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Vietnam Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

Cambodia - Cambodia has three seasons. The dry season is from November to March. The hot season is from March to June. The wet season is from July to October. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. A hat and sunscreen lotion are especially recommended during the hot season. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Cambodia Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

VIETNAM: Books
Destination Saigon by Walter Mason
Fields of Fire by James H. Webb
When Heaven and Earth Changed Places: A Vietnamese Woman's Journey from War to Peace by Le Ly Hayslip & Jay Wurts
The Unwanted: A Memoir by Kien Nguyen
Dumb Luck by Vu Trong Phung; Translated by Peter Zinoman & Nguyen Nguyet Cam

VIETNAM: Films
Indochine (1992)
Three Seasons (1999)

CAMBODIA: Books
Khmer: The Lost Empire of Cambodia by Thierry Zephir
Enchanting Cambodia by Mick Shippen
Cambodia: Report from A Stricken Land by Henry Kamm

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Vietnam - Intra-Vietnam flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Vietnam.

Cambodia - Intra-Cambodia flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Cambodia.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Vietnam
Please note that the number of participants may vary during your tour as some travelers may arrive at different points in the itinerary. Some participants will begin their trip in Bangkok, Thailand and continue to Siem Reap, Cambodia while other participants will begin their trip in Phnom Penh, Cambodia before joining the tour in Ho Chi Minh, Vietnam. Upon arrival in Ho Chi Minh, Vietnam all tour participants will be invited to join a welcome orientation with your Tour Manager and you will meet all of your tour companions at that time.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Thailand, Vietnam, Cambodia, Laos & Malaysia

Tour Manager (Coordinator; may or may not act as a guide): US $5 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $2 per person per day, US $1 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $2 per person per day of sightseeing, US $1 per half day
Southeast Asia River Cruise: Crew $8 per person per day; Cruise Director $8 per person per day; Local Guides & Drivers $6 per person per day
Hotel porters and wait staff: Included

Cambodia - Tipping is not customary in Cambodia, except in upmarket restaurants where 10% of the bill is appreciated - but only if a service charge has not already been added.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Vietnam - The Vietnamese Dong is the currency of Vietnam.

It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Cambodia - The Cambodian Riel is the local currency.

In tourist areas U.S. currency in widely accepted in cities. It is best to carry both Cambodian and U.S. currency in small denominations. Credit cards can generally be used at hotels, but smaller business may not accept them or may charge a service fee for their use. It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Vietnam - Religious carvings, fine laquerware, and textiles are the most popular items to shop for. Bargaining is widely practiced.

Cambodia - Local handicrafts, silks, and replicas of ancient statues and artifacts are among the most popular items.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Vietnam
  • Ambulance: 115
  • Fire: 114
  • Police: 113

Cambodia
  • Ambulance: 119
  • Fire: 118
  • Police: 117

Languages
Vietnam - Vietnamese is the local language. English is generally spoken in tourist areas.

Cambodia - Khmer is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Vietnam - The voltage used is 220 volts.

Cambodia - The voltage used is 230 volts.

Code of Conduct
Vietnam - Shaking hands is the standard greeting. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Common courtesies should be observed. Avoid the topic of the American / Vietnamese conflict.

Cambodia - While men often shake hands in greeting, woman tend to use the more traditional Som Pas greeting, with palms pressed together at chest level followed by a slight bow. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Statues of the Buddha are considered sacred and should not be touched.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Vietnam - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Cambodia - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Vietnam

Holidays 2022

Jan 1: New Year's Day
Jan 3: New Year's Day observed
Jan 31: Lunar New Year's Eve
Feb 1: Lunar New Year
Feb 2-5: Tet, Vietnamese and Lunar New Year's
Apr 10: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
May 2: Vietnamese Unification Day observed
May 3: Labor Day observed
Sep 2: National Day

Holidays 2023

Jan 1: New Year's Day
Jan 2: New Year's Day observed
Jan 21-22: Vietnamese New Year's Eve
Jan 23-26: Tet Holiday
Apr 29: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
May 2: Vietnamese Unification Day observed
Sep 2: National Day
Sep 4: National Day observed

Holidays - Cambodia

Holidays 2022

Jan 1: New Year's Day
Jan 7: Victory Day
Mar 8: International Women's Day
Apr 14-16: Khmer New Year
May 1: Labour Day
May 2: Labour Day Holiday
May 14: King Norodom Sihamoni's Birthday
May 15-18: Visak Bochea Day
May 19: Royal Ploughing Day Ceremony
May 20: National Day of Remembrance
Jun 1: Children's Day
Jun 18: Queen Mother's Birthday
Sep 24: Constitution Day
Sep 24-26: Pchum Ben
Oct 15: Commemoration of Late King Father
Oct 24: Paris Peace Agreements Day
Oct 29: King Norodom Sihamoni's Coronation Day
Nov 7-9: Bon Om Touk (Water Festival)
Nov 9: Independence Day
Dec 10: Human Rights Day

Holidays 2023

Jan 1: New Year's Day
Jan 7: Victory Day
Mar 8: International Women's Day
Apr 14-16: Khmer New Year
May 1: Labour Day
May 4: Visak Bochea Day
May 8: Royal Ploughing Day Ceremony
May 14: King Norodom Sihamoni's Birthday
May 20: National Day of Remembrance
Jun 1: Children's Day
Jun 19: Queen Mother's Birthday
Sep 24: Constitution Day
Oct 15: Commemoration of Late King Father
Oct 24: Paris Peace Agreements Day
Oct 29: King Norodom Sihamoni's Coronation Day
Nov 9: Independence Day
Nov 26-28: Bon Om Touk (Water Festival)
Dec 10: Human Rights Day

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Vietnam, Cambodia
Visas required for Vietnam, Cambodia
Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Cambodia - No inoculations are required. However, some inoculations are recommended. Please consult your physician before traveling to Cambodia.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Vietnam - Southern Vietnam has two seasons, the wet season from May to November and the dry season from December to April. Northern regions also have two seasons with cool and damp conditions from November to April and generally hot, dry conditions from May through October. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Vietnam Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

Cambodia - Cambodia has three seasons. The dry season is from November to March. The hot season is from March to June. The wet season is from July to October. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. A hat and sunscreen lotion are especially recommended during the hot season. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Cambodia Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

VIETNAM: Books
Destination Saigon by Walter Mason
Fields of Fire by James H. Webb
When Heaven and Earth Changed Places: A Vietnamese Woman's Journey from War to Peace by Le Ly Hayslip & Jay Wurts
The Unwanted: A Memoir by Kien Nguyen
Dumb Luck by Vu Trong Phung; Translated by Peter Zinoman & Nguyen Nguyet Cam

VIETNAM: Films
Indochine (1992)
Three Seasons (1999)

CAMBODIA: Books
Khmer: The Lost Empire of Cambodia by Thierry Zephir
Enchanting Cambodia by Mick Shippen
Cambodia: Report from A Stricken Land by Henry Kamm

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Vietnam - Intra-Vietnam flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Vietnam.

Cambodia - Intra-Cambodia flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Cambodia.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Vietnam
Please note that the number of participants may vary during your tour as some travelers may arrive at different points in the itinerary. Some participants will begin their trip in Bangkok, Thailand and continue to Siem Reap, Cambodia while other participants will begin their trip in Phnom Penh, Cambodia before joining the tour in Ho Chi Minh, Vietnam. Upon arrival in Ho Chi Minh, Vietnam all tour participants will be invited to join a welcome orientation with your Tour Manager and you will meet all of your tour companions at that time.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Thailand, Vietnam, Cambodia, Laos & Malaysia

Tour Manager (Coordinator; may or may not act as a guide): US $5 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $2 per person per day, US $1 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $2 per person per day of sightseeing, US $1 per half day
Southeast Asia River Cruise: Crew $8 per person per day; Cruise Director $8 per person per day; Local Guides & Drivers $6 per person per day
Hotel porters and wait staff: Included

Cambodia - Tipping is not customary in Cambodia, except in upmarket restaurants where 10% of the bill is appreciated - but only if a service charge has not already been added.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Vietnam - The Vietnamese Dong is the currency of Vietnam.

It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Cambodia - The Cambodian Riel is the local currency.

In tourist areas U.S. currency in widely accepted in cities. It is best to carry both Cambodian and U.S. currency in small denominations. Credit cards can generally be used at hotels, but smaller business may not accept them or may charge a service fee for their use. It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Vietnam - Religious carvings, fine laquerware, and textiles are the most popular items to shop for. Bargaining is widely practiced.

Cambodia - Local handicrafts, silks, and replicas of ancient statues and artifacts are among the most popular items.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Vietnam
  • Ambulance: 115
  • Fire: 114
  • Police: 113

Cambodia
  • Ambulance: 119
  • Fire: 118
  • Police: 117

Languages
Vietnam - Vietnamese is the local language. English is generally spoken in tourist areas.

Cambodia - Khmer is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Vietnam - The voltage used is 220 volts.

Cambodia - The voltage used is 230 volts.

Code of Conduct
Vietnam - Shaking hands is the standard greeting. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Common courtesies should be observed. Avoid the topic of the American / Vietnamese conflict.

Cambodia - While men often shake hands in greeting, woman tend to use the more traditional Som Pas greeting, with palms pressed together at chest level followed by a slight bow. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Statues of the Buddha are considered sacred and should not be touched.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Vietnam - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Cambodia - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Vietnam

Holidays 2022

Jan 1: New Year's Day
Jan 3: New Year's Day observed
Jan 31: Lunar New Year's Eve
Feb 1: Lunar New Year
Feb 2-5: Tet, Vietnamese and Lunar New Year's
Apr 10: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
May 2: Vietnamese Unification Day observed
May 3: Labor Day observed
Sep 2: National Day

Holidays 2023

Jan 1: New Year's Day
Jan 2: New Year's Day observed
Jan 21-22: Vietnamese New Year's Eve
Jan 23-26: Tet Holiday
Apr 29: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
May 2: Vietnamese Unification Day observed
Sep 2: National Day
Sep 4: National Day observed

Holidays - Cambodia

Holidays 2022

Jan 1: New Year's Day
Jan 7: Victory Day
Mar 8: International Women's Day
Apr 14-16: Khmer New Year
May 1: Labour Day
May 2: Labour Day Holiday
May 14: King Norodom Sihamoni's Birthday
May 15-18: Visak Bochea Day
May 19: Royal Ploughing Day Ceremony
May 20: National Day of Remembrance
Jun 1: Children's Day
Jun 18: Queen Mother's Birthday
Sep 24: Constitution Day
Sep 24-26: Pchum Ben
Oct 15: Commemoration of Late King Father
Oct 24: Paris Peace Agreements Day
Oct 29: King Norodom Sihamoni's Coronation Day
Nov 7-9: Bon Om Touk (Water Festival)
Nov 9: Independence Day
Dec 10: Human Rights Day

Holidays 2023

Jan 1: New Year's Day
Jan 7: Victory Day
Mar 8: International Women's Day
Apr 14-16: Khmer New Year
May 1: Labour Day
May 4: Visak Bochea Day
May 8: Royal Ploughing Day Ceremony
May 14: King Norodom Sihamoni's Birthday
May 20: National Day of Remembrance
Jun 1: Children's Day
Jun 19: Queen Mother's Birthday
Sep 24: Constitution Day
Oct 15: Commemoration of Late King Father
Oct 24: Paris Peace Agreements Day
Oct 29: King Norodom Sihamoni's Coronation Day
Nov 9: Independence Day
Nov 26-28: Bon Om Touk (Water Festival)
Dec 10: Human Rights Day

17 Day Bangkok, Cambodia & Vietnam, February 2020
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We had a great time. All of our Gate 1 Guides were good and we enjoyed seeing and learning about Bangkok, Siem Reap and the country of Vietnam. We especially enjoyed Tran Nghia, the Gate 1 guide in Vietnam. He is wonderful.

Dave F. Minneapolis, MN
17 Day Bangkok, Cambodia & Vietnam, February 2020
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Enjoyed my trip to Bangkok, Cambodia & Vietnam. The tour managers were excellent guides. Kept us safe & gave history info & necessary information about the specific place we were staying.

Cristina A. Tyngsborough, MA
12 Day Classic Vietnam, December 2019
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Our trip was great and we all enjoyed it very much. The itinerary was well-planned, interesting and informative. What we liked most is the Tour Manager, Tho, because he's so kind, organized, detail-oriented, caring, good sense of humor and likable. He's the best Tour Manager we've ever had with Gate-1 or any other tours.

Shaun T. Cypress, CA
17 Day Bangkok, Cambodia & Vietnam, December 2019
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We just got home from our 17 day trip to Thailand, Cambodia and Vietnam and cannot stop raving about this experience! Gate 1, you did a sensational job of organizing and executing this trip! Everything we saw and did was planned meticulously and went off without a hitch. The itinerary was fabulous! The combination of big cities, countrysides and small villages gave us a good taste of each country. The included activities were all beyond fabulous and we learned so much. We also had free time to explore on our own which we enjoyed and for which we were well prepared. The food choices offered in all countries were wonderful and I tried things I had never had before . Vietnamese food is now a favorite of mine! The hotels were all lovely and conveniently located and the breakfasts at each one were incredible! We chose to do all of the offered optional tours and were ecstatic that we did! Every one of them was outstanding and varied and we loved all the experiences offered. What a trip!! 17 days flew and gave us memories to last a lifetime! Our group of 20 was the perfect size. We were different ages and backgrounds and got along so beautifully which added to the enjoyment of the trip. I’d like to particularly let you know how exceptional all our guides were. Each of them was extremely knowledgeable, organized, enthusiastic and well prepared. They all spoke English so well and were easily understood. I always felt well cared for and safe in every environment. Tuk met us at the airport in Thailand and started off our trip in such a wonderful way. She carefully guided us through so many amazing sights and made everything interesting, fascinating and enjoyable. I fell in love with Sarnak in Cambodia. What a personable, charming and bright young man! His stories, both personal and educational, added such depth to our understanding and compassion for Cambodia. He deserves special recognition! We spent the most time with Tho in Vietnam. I can’t say enough great things about him! He was amazing and we were fortunate to have him with us. Efficient, bright, caring and organized, he thought of everything to make our trip safe, interesting, educational and fun. His recommendations for our free time were so helpful. I was so pleased that he gave us written instructions and recommendations everyday because there was so much going on and having a piece of paper to refer to was extremely helpful. He was the tour guide for all the optional tours we went on and his knowledge and experience made each day extra special. Tho was an exceptional guide in every way! I guess you can see that we loved this magical trip! Thank you Gate 1 for the trip of a lifetime!

Beth & Sheldon W. New Rochelle, NY
18 Day Classic Thailand with Laos & Cambodia, December 2019
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I just wanted to reach out and say that Yo is the absolute best guide I’ve had out of 7 Gate 1 trips. She went above and beyond for everyone, and all of the little ‘extras’ and recommendations for free time were incredible. I’d go back on a tour to SE Asia just to have her as a guide again.

Lana B. Sylva, NC
15 Day Cambodia & Vietnam, November 2019
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The trip was absolutely wonderful! Our tour guide was so informative, my daughter who had been in Vietnam already for the past year learned so much information from him regarding the history and customs of this lovely country. He was most professional and patient with all questions and requests. The hotels were clean and conveniently located. The staff were so friendly and welcoming. The local tour guide for Cambodia was also a delight! We just had an absolutely relaxing and informative vacation.

Sheryl H. El Segundo, CA
15 Day Cambodia & Vietnam, November 2019
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The trip was absolutely amazing. Everything about the tour was fulfilling: Our FABULOUS tour guide, Buffalo, imparting his knowledge, humor, and sensitivity, addressing all our needs throughout the 12 days we were together - Our Cambodian guide, who enabled us to learn so much about the country and historic monuments, the above average hotel accommodations, comfortable travel vehicles, pace of the trip and all the unbelievable sights we were introduced to. So happy to travel with Gate 1.

Nola S. Pompton Lakes, NJ
17 Day Bangkok, Cambodia & Vietnam, September 2019
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The trip was great! We had a memorable experience. The 3 guides in each area of Bangkok, Cambodia and Vietnam were so helpful and informative. As we were in Vietnam the longest we want to sing the praises of Duc. He was fantastic. From helping us for our Vietnam visa to sharing his knowledge and insights of Vietnam, providing us tastings of Vietnamese food and experiencing unique aspects of Vietnamese culture, going into some of their homes and meeting the local people.

Doris B. Guam, Guatemala
12 Day Classic Vietnam, September 2019
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It was great! Very fascinating country. And our tour director Tom was the best tour director I have ever had on any trip that I’ve ever taken. And I’ve been on a lot of trips. He was amazing. He had such attention to every detail and he was so kind and caring and informative and funny. We enjoyed everything we saw along the way and the people there are awesome.

JoAnn R. Pompano Beach, FL
8 Day Essential Vietnam, September 2019
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The trip was absolutely amazing. Our tour guide Tho was probably the best guide I have ever had the pleasure of meeting. His knowledge and passion for his culture and his professionalism is impeccable which made the trip unforgettable. I also, want to thank the folks who assisted with the flight changes due to Hurricane Dorian to ensure I made it to Vietnam. They were patient, understanding and very accommodating. I cannot wait to book my next trip through Gate 1.

Jessica S. Palm Beach Gardens, FL
8 Day Essential Vietnam, August 2019
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This was our first time with Gate 1 and we were all very happy with the trip. The hotels were all nice with great locations. Our days were filled with interesting and educational tours. Our tour guide, Bee, could not have been better. Navigating Vietnam was a little daunting but Bee made it easy for us. He guided us morning, noon, and night. In addition to the guided tours, he advised us where to eat and what to see in our free time. He gave us an overview of the people and customs of Vietnam. Bee is an amazing representative for Gate 1! Our group of 6 was so satisfied with this trip that we all decided we would do another Gate 1 trip in the future.

Joyce G. Perkasie, PA
14 Day Cambodia & Vietnam, April 2019
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The trip was fantastic, the organization of the the tour was excellent as were the tour guides, especially Rex, who went above and beyond in his job. We can't speak highly enough of him. The one downside was the excessive heat, which of course you cannot control, but we were provided with plenty of water and every attempt was made to make things easier.

Kevin O. New South Wales, Australia
27 Day Thailand, Laos, Cambodia & Vietnam, March 2019
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My wife and I had a GREAT trip from the time we arrived in Bangkok, Thailand to the departure from Hanoi, Vietnam. We used to plan a lot of our trips which required a extensive amount of research and planning to get everything to flow smoothly. With Gate 1 I let the planning and research to them.....They did such a great job of taking care of the little things that most often get forgotten. We just pack our bags and enjoy the tour!

Walter and Marion S. Fort Lauderdale, FL
15 Day Cambodia & Vietnam, March 2019
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What a wonderful trip! Gate 1 and the local coordinator, Tom, fit a number of sights and activities into 15 days! Gate 1’s customer service was also exceptional in assisting with logistics during our flights to Cambodia. Thank you for a terrific time!

Sarah B. Wilmington, NC
12 Day Classic Vietnam, March 2019
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Just wonderful. Buffalo was the best guide I've had on all my 7 or 8 Gate 1 trips. Favorite events were the rickshaw ride, the limestone cave in Halong Bay, all the boat trips, pagodas, Cu Chi tunnels. I'm getting ready to plan something for next March!!

Kathleen D. Hillburn, NY
18 Day Classic Thailand with Laos & Cambodia, February 2019
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The trip to Thailand, Laos, and Cambodia with the opportunity to visit a border town in Myamar was excellent. The Tour Manager, POK, was the best of the 9 tours I have taken with GATE 1 over the years. He was knowledgeable, funny, and treated everyone individually which was a challenging task since our group consisted of 34 people. The temples of Cambodia, Angor Wat, etc. were beyond my expectations. The White Temple in Thailand was unique and a special treat to see. The use of Le Meridian properties on the trip was an excellent choice. An unforgettable, enjoyable experience.

Wes W. Stephenson, VA
17 Day Bangkok, Cambodia & Vietnam, February 2019
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It was fabulous! Gate 1 always does top notch trips!! Everything was first class...tour guides, hotels, food, buses and driver's, and all the beautiful sites!

Teresa H. San Diego, CA
8 Day Essential Vietnam, February 2019
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My husband and I were delighted with our trip. Everything went very smoothly from our pickup at Saigon airport to our transfer to the airport from Hanoi. The hotels we stayed in were all very nice, clean, with good breakfasts and pleasant staff. Our tour guide Duc was EXCELLENT he went above and beyond to ensure his guests every need was attended too. I inadvertently left my Bose ear phones on the final Air China flight from Beijing to Saigon and he helped me to recover them, for which I shall be forever grateful. He was knowledgeable and also compassionate ... All the trips we did offered us the opportunity to learn more about the country and were reasonably priced ... The support staff, drivers and assistants were also very pleasant. I am happy to highly recommend Gate 1 and look forward to our next trip.

David K. Marietta, GA
16 Day Classic Thailand with Phuket, February 2019
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It was marvelous! Udom, our guide, made the trip. He was considerate, efficient, and informative. Without his knowledge and experience, we wouldn’t have gotten nearly as much from the tour. We learned about the history and culture of Thailand and of Buddhism, and he told personal stories that brought the facts and places to life. I especially enjoyed the school visit, and we both really appreciated the visit to the farms ... We must mention our extremely skilled drivers who handled large vehicles with calm and care. We’re in awe! Thanks to all who put these trips together and especially to Udom.

Janyce E. Loves Park, IL
9 Day Golden Triangle of India, January 2019
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Our tours were wonderful. Our guides on both tours were superb and each made our experience so much more enjoyable. Monish on the Triangle tour is a 10+++++ And, Pok on the Thailand tour was equally talented!!! They both shared much of themselves with us while doing the impossible task of managing our groups. I can’t express how much they both enhanced our experience!!!!!!! The sights and the cultural experiences were sooooo much more enjoyable with those two as our guides. Our hotels and meals were also very well chosen!

Dean W. Lone Pine, CA
10 Day Classic Malaysia & Singapore, January 2019
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The trip was fantastic! I enjoyed it tremendously. I learned so much about Singapore and Malaysia, had amazing tour guides, great food and a fun group of co-travelers. I am so glad I went. I'm looking forward to more Gate 1 trips.

Mojirade J. Philadelphia, PA
12 Day Classic Vietnam, January 2019
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Fantastic!!! Our trip manager Thang, was the BEST!! Most organized, kindest, informative man. He made the trip.

Gillian B. Tucson, AZ
13 Day Classic Thailand, January 2019
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My trip was amazing. The tours arranged for the group were great. Our tour manager Nok provided us with so much information and the organization of everything went well. I enjoyed the sights of Thailand and I can't wait to return again. All the hotels were beautiful.

Messina W. Middletown, NY
19 Day Central Thailand & Vietnam, January 2019
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Very excellent trip, I would say the best among the seven trips with Gate 1 travel. The tour guides in Thailand and Vietnam ( Née, and Tom) were super. The breakfast in all hotels were far superior. The food in Thailand was great, that’s one reason it gets the most tourists ... The river trips and the boat to Halong Bay was very enjoyable. The people in both countries were very friendly! ...

Manickam B. South Pasadena, CA
18 Day Classic Thailand with Laos & Cambodia, January 2019
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My trip to Thailand was WONDERFUL! Our tour guide was the best! Knowledgeable, fun and happy, and willing to show us everything we wanted to see and more! She went above and beyond her job making sure our trip was perfect! She made sure each one of our group members was taken care of! We could not have had a better tour guide than Busabong!

Catherine B. East China, MI
8 Day Essential Vietnam, January 2019
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We had a great time on our trip to Vietnam!! It was even better than we expected. Our guide was Trong who did an excellent job making sure we all had a great experience and learned about the Vietnamese people and culture. We would highly recommend this trip to friends!!

Scott D. Westbrook, ME
16 Day Classic Thailand with Phuket, January 2019
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Our trip was great. Our guide - Oh- was very efficient and knowledgeable. Very patient as well. He made sure we had water and bathroom breaks; he said good bye to each of us and saw us off when we left Bangkok. He gets an A+ for his effort and efficiency. Job well done.

Flora W. Modesto, CA
10 Day Central Thailand with River Kwai & Pattaya, January 2019
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Our trip was fabulous! We have been taking international trips for the past 10 year (some with Gate 1) and this trip was excellent. Vit, our tour guide was so friendly, and knowledgeable. The pace of the trip was appropriate. We saw many aspects of Thailand but did not feel rushed. All the accommodations were excellent ... The bus was clean and comfortable. We had no negative incident of any nature. Just an overall great trip that we would recommend to friends and family ... Looking forward to traveling with Gate 1 in the future.

Tom C. Elk Grove, CA
18 Day Classic Thailand with Laos & Cambodia, December 2018
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We had a great time ... Our tour manager, Mike, was outstanding…a dear man who was knowledgeable and took good care of us. The tour was well planned and enabled us to get a real feel for Thailand, Laos and Cambodia, as well as the culture, architecture, food and history of the region. The hotels were outstanding. We were amazed at the quality! Cruising on the Mekong River, riding in ox carts, seeing Angkor Wat and the hill people of Thailand were special treats. There were so many special events that it is difficult to list them all ...

Jeanine D. Phoenix, AZ
12 Day Classic Vietnam, November 2018
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This was my first trip with Gate 1 and it was fantastic! It was better than I imagined. Our tour guide was so thorough, thoughtful and funny, he made the trip. Every detail was taken care of, so the trip was stress free. I learned so much about the country, people and customs of Vietnam. All members of the tour got along, were on time and shared their past trips and experiences with Gate 1 as well. Deciding on where to next!

Patricia C. Valencia, CA
17 Day Bangkok, Cambodia & Vietnam, November 2018
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It was outstanding. Our guides, especially Tom in Vietnam and Weet in Cambodia were great leaders and very knowledgeable. They had a deep understanding of the culture and history of their respective nation. In addition they were sensitive to group dynamics and the needs of the travelers. Linda and I could not believe the depth and breadth of our tour for the price that we paid which was the equivalent of the airline tickets and hotels alone. We will carry the memories of this tour with us for a long time. Thanks Gate 1!

Steven W. Lady Lake, FL
16 Day Classic Thailand with Phuket, November 2018
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The trip was amazing, very successful and highly enjoyable. I specially want to share my appreciation for Steven, our tour manager and guide. His broad knowledge, friendliness and professionalism had significant contribution to the success of the trip. Our overall experience was extremely positive.

Jacob L. Agoura Hills, CA
10 Day Central Thailand with River Kwai & Pattaya, November 2018
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Everything was wonderful, we had a great time, everyone in our group was great. Peter was an excellent tour guide and was very personable , knowledgeable and most of all very professional. All of the hotels were great, as was the bus. Hope to tour again in the future with Gate 1.

Zahira R. Kissimmee, FL
9 Day Central Thailand with River Kwai, November 2018
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Thailand is an amazing country! Our Gate 1 tour guide, Pong, was very knowledgeable and informative. We visited many temples and landmarks. One nice thing is that I didn't realize we were staying at a beautiful resort called Mida in Kanchanaburi. And, unbelievably, we had only one day of rain when we went to see the floating market. The weather really cooperated. We visited a school en route to Bangkok and found out that Gate 1 supports a lot of local schools throughout the world. My friend and I also went to see the Siam Niramit Show & Dinner. It was just fantastic. The cost was reasonable and I enjoyed it thoroughly. Thank you, Gate 1, for a wonderful tour experience.

Josie M. Albuquerque, NM
19 Day Central Thailand & Vietnam, November 2018
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It was wonderful could not have asked for anything better ... I always brag about Gate 1's service. The water in the rooms and in the bus may seem trivial to you but was such an important perk during the trip. It was great and I could go on and on. Both of our tour guides were marvelous. They were so knowledgeable and shared it with us. Thank you and am looking forward to our next trip.

Gloria G. Adams, MA
8 Day Essential Vietnam, October 2018
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It was great and made even better by our guide, Thin, who was over the top in looking out for all of us. He was outgoing, funny and knowledgeable in all things Vietnam.

Edson M. Fort Myers, FL
15 Day Classic Thailand & Cambodia, October 2018
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Well done. Our expectations were exceeded throughout the trip. Great hotels and a very knowledgeable, helpful, friendly, guide. He made the trip very interesting and comfortable and went above and beyond in arranging activities and giving us inside information on how, where to go, what to do, etc. We will definitely consider Gate 1 for future travel.

Mark H. Colorado Springs, CO
15 Day Cambodia & Vietnam, September 2018
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Thank you for a wonderful trip to Cambodia and Vietnam. Jan, our tour guide, had a good personality, was well organized, very knowledgeable and spoke good English. This was our first time to travel with Gate 1. We plan to travel with with Gate 1 in the future. Great food, clean hotels and good service all at a bargain price.

Joseph S. The Dalles, OR
15 Day Cambodia & Vietnam, September 2018
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It was fantastic! We had the best tour guide, Tho, who was amazing with his knowledge of Vietnam and his organizational skills in making the many pieces fall in place so smoothly!

Denise C. Philadelphia, PA

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