12 Day Affordable Central Europe with Warsaw & Krakow

From

$1549

Land Only

$2309*

Air & Land

12 Day Affordable Central Europe with Warsaw & Krakow

From

$1549

Land Only

$2309*

Air & Land


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2022 Dates & Prices Single Supplement: $650
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
$1799 $2529*
Sat, Oct 22  (Sold Out) $1699 $2429*
Only 1 seat left! $1699 $2459*
Thu, Oct 27  (Sold Out) $1699 $2439*
$1699 $2469*
Fri, Nov 04  (Sold Out) $1699 $2469*
$1699 $2459*
Fri, Nov 11  (Sold Out) $1649 $2399*
 
2023 Dates & Prices Single Supplement: $650
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
$1549 $2309*
$1549 $2309*
$1549 $2339*
$1599 $2329*
Sat, Mar 11  (Sold Out) $1699 $2449*
$1599 $2359*
Tue, Mar 14  (Sold Out) $1699 $2459*
Thu, Mar 16  (Sold Out) $1699 $2429*
Sat, Mar 18  (Sold Out) $1699 $2449*
$1649 $2439*
Tue, Mar 21  (Sold Out) $1649 $2409*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival/departure transfers.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. This is an Off Season program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Flights New York-Warsaw, Prague-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 10 nights First Class accommodations
    • 2 nights Warsaw
    • 2 nights Krakow
    • 2 nights Budapest
    • 2 nights Vienna
    • 2 nights Prague
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 15 meals: 10 breakfasts, 5 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Services of local guides per itinerary
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring
 

Special Features

  • Travel along the Royal Route, with its historic monuments and residences, Warsaw
  • Visit the 16th century Wawel Royal Castle, Krakow
  • Tour Auschwitz-Birkenau, the infamous network of concentration camps from World War II
  • View Heroes' Square, the largest and most impressive square in Budapest
  • Stop at Fisherman's Bastion, for enthralling panoramic views of Budapest
  • Visit Schonbrunn Palace, the former summer residence of the imperial family in Vienna
  • View St. Vitus Cathedral in Prague, a Gothic masterpiece, where coronations of Czech kings & queens took place

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. This is an Off Season program. For more information, click here.

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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Sunday - Depart for Poland
Depart for Poland

DAY 2, Monday - Arrive in Warsaw
Arrive in Warsaw, Poland's capital city and transfer to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by a light dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Warsaw
Meals: Dinner

DAY 3, Tuesday - Warsaw City Tour
This morning, a tour of Warsaw includes both banks of the Vistula River. Visit Lazienki Park to view Chopin's Monument, then travel along the Royal Route with its historic monuments and residences toward the Warsaw Ghetto. Walk through the cobbled streets to the Market Square. View the Cathedral of St. John and the Royal Castle. Balance of the day is at leisure or join the optional tour to Wilanow Palace* built at the end of the 17th century for King Jan III Sobieski
*Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.
Optional: Wilanow Palace (PM)
Overnight: Warsaw
Meals: Breakfast

DAY 4, Wednesday - Jasna Gora Monastery
Travel south to Czestochowa to see the Paulite Monastery at Jasna Gora, home of the Black Madonna, a portrait of Our Lady that is said to have miraculous powers. Drive to Krakow, former residence of the Polish kings. Remainder of the day is at leisure or join the optional Wieliczka Salt Mine tour
Optional: Wieliczka Salt Mine
Overnight: Krakow
Meals: Breakfast, Dinner

DAY 5, Thursday - Krakow City Tour, Auschwitz-Birkenau Tour
This morning, take a tour of medieval Krakow, including a visit to the 16th century Wawel Royal Castle District. Visit the Jewish Quarter. Continue to the Old Town and Market Square to view St. Mary's Church and the Renaissance Cloth Hall. In the afternoon tour Auschwitz-Birkenau, the infamous network of concentration camps from World War II
Overnight: Krakow
Meals: Breakfast

DAY 6, Friday - Scenic Drive to Budapest
This morning, travel to the village of Orawka to view St. John the Baptist Church, an old wooden church in the Upper Orava region in Poland. Continue through the scenic Tatra Mountains and the wooded countryside of Slovakia before reaching the Danube Valley and Hungary's capital city of Budapest. The remainder of the day is at leisure before dinner tonight
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 7, Saturday - Budapest City Tour
Take a morning city tour of Budapest. Begin in Pest and continue to view the Parliament, Heroes' Square, and Market Hall before crossing the Danube to the Buda Hills. There, see the Royal Palace, visit Matthias Church and continue to the Fisherman's Bastion for panoramic views of the city. Afternoon is at leisure, or join the optional tour* to the Parliament and St. Stephen's Basilica. End the tour with a walk through the historic Great Market Hall. This evening, perhaps join the optional Danube dinner cruise
*Be advised that you might not be able to book this optional tour locally, due to certain restrictions regarding the Parliament.
Optional: Parliament, St. Stephen's & Great Market Hall (PM)
Optional: Danube Dinner Cruise (PM)
Overnight: Budapest
Meals: Breakfast

DAY 8, Sunday - Vienna City Tour
Depart Hungary and travel through the Austrian countryside to Vienna, former center of the Habsburg Empire. Upon arrival in Vienna, take a panoramic tour of the city that begins with a drive along the Ringstrasse, Vienna's main boulevard. View Hofburg Palace, the Opera House, the monument of Empress Maria Theresia, Votive Church, City Hall, and Parliament. Afterwards, continue to Schonbrunn Palace for a highlight tour. Tonight, don't miss the optional evening of Viennese culture in the "City of Music" featuring the classical masterpieces of Mozart and Strauss
Optional: Mozart and Strauss Concert (PM)
Overnight: Vienna
Meals: Breakfast

DAY 9, Monday - Full Day in Vienna
Spend a full day to explore Vienna independently. As European cultural capital, Vienna abounds with palaces, historical monuments, and museums. Perhaps, participate in the optional morning tour to Bratislava, capital of Slovakia, one of Europe's newest capitals with time to explore the historic center before returning to Vienna. Tonight, feel the spirit of imperial Vienna in a cozy wine tavern in the Vienna woods including a hearty meal, local wines and music
Optional: Half Day Bratislava (AM)
Overnight: Vienna
Meals: Breakfast, Dinner

DAY 10, Tuesday - Arrive in Prague
This morning, depart Austria for the Czech Republic. Enjoy the sights of Central Europe during your journey. Make your way through Southern Bohemia and on to the Czech capital city of Prague "The City of a Thousand Spires"
Overnight: Prague
Meals: Breakfast

DAY 11, Wednesday - Prague City Tour
A morning sightseeing tour of Prague includes a visit to the Royal Castle District at Hradcany, former residence of the Bohemian kings. Enjoy panoramic views of the city and Charles Bridge below as well as a visit to St. Vitus Cathedral. Following your visit, view St. George's Basilica, in the castle complex. This evening, dinner is at a local restaurant
Overnight: Prague
Meals: Breakfast, Dinner

DAY 12, Thursday - Depart the Czech Republic
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Monday - Depart for Poland
Depart for Poland

DAY 2, Tuesday - Arrive in Warsaw
Arrive in Warsaw, Poland's capital city and transfer to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by a light dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Warsaw
Meals: Dinner

DAY 3, Wednesday - Warsaw City Tour
This morning, a tour of Warsaw includes both banks of the Vistula River. Visit Lazienki Park to view Chopin's Monument, then travel along the Royal Route with its historic monuments and residences toward the Warsaw Ghetto. Walk through the cobbled streets to the Market Square. View the Cathedral of St. John and the Royal Castle. Balance of the day is at leisure or join the optional tour to Wilanow Palace* built at the end of the 17th century for King Jan III Sobieski
*Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.
Optional: Wilanow Palace (PM)
Overnight: Warsaw
Meals: Breakfast

DAY 4, Thursday - Jasna Gora Monastery
Travel south to Czestochowa to see the Paulite Monastery at Jasna Gora, home of the Black Madonna, a portrait of Our Lady that is said to have miraculous powers. Drive to Krakow, former residence of the Polish kings. Remainder of the day is at leisure or join the optional Wieliczka Salt Mine tour
Optional: Wieliczka Salt Mine
Overnight: Krakow
Meals: Breakfast, Dinner

DAY 5, Friday - Krakow City Tour, Auschwitz-Birkenau Tour
This morning, take a tour of medieval Krakow, including a visit to the 16th century Wawel Royal Castle District. Visit the Jewish Quarter. Continue to the Old Town and Market Square to view St. Mary's Church and the Renaissance Cloth Hall. In the afternoon tour Auschwitz-Birkenau, the infamous network of concentration camps from World War II
Overnight: Krakow
Meals: Breakfast

DAY 6, Saturday - Scenic Drive to Budapest
This morning, travel to the village of Orawka to view St. John the Baptist Church, an old wooden church in the Upper Orava region in Poland. Continue through the scenic Tatra Mountains and the wooded countryside of Slovakia before reaching the Danube Valley and Hungary's capital city of Budapest. The remainder of the day is at leisure before dinner tonight
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 7, Sunday - Budapest City Tour
Take a morning city tour of Budapest. Begin in Pest and continue to view the Parliament, Heroes' Square, and Market Hall before crossing the Danube to the Buda Hills. There, see the Royal Palace, visit Matthias Church and continue to the Fisherman's Bastion for panoramic views of the city. Afternoon is at leisure, or join the optional tour* to the Parliament and St. Stephen's Basilica. End the tour with a walk through the historic Great Market Hall. This evening, perhaps join the optional Danube dinner cruise
*Be advised that you might not be able to book this optional tour locally, due to certain restrictions regarding the Parliament.
Optional: Parliament, St. Stephen's & Great Market Hall (PM)
Optional: Danube Dinner Cruise (PM)
Overnight: Budapest
Meals: Breakfast

DAY 8, Monday - Vienna City Tour
Depart Hungary and travel through the Austrian countryside to Vienna, former center of the Habsburg Empire. Upon arrival in Vienna, take a panoramic tour of the city that begins with a drive along the Ringstrasse, Vienna's main boulevard. View Hofburg Palace, the Opera House, the monument of Empress Maria Theresia, Votive Church, City Hall, and Parliament. Afterwards, continue to Schonbrunn Palace for a highlight tour. Tonight, don't miss the optional evening of Viennese culture in the "City of Music" featuring the classical masterpieces of Mozart and Strauss
Optional: Mozart and Strauss Concert (PM)
Overnight: Vienna
Meals: Breakfast

DAY 9, Tuesday - Full Day in Vienna
Spend a full day to explore Vienna independently. As European cultural capital, Vienna abounds with palaces, historical monuments, and museums. Perhaps, participate in the optional morning tour to Bratislava, capital of Slovakia, one of Europe's newest capitals with time to explore the historic center before returning to Vienna. Tonight, feel the spirit of imperial Vienna in a cozy wine tavern in the Vienna woods including a hearty meal, local wines and music
Optional: Half Day Bratislava (AM)
Overnight: Vienna
Meals: Breakfast, Dinner

DAY 10, Wednesday - Arrive in Prague
This morning, depart Austria for the Czech Republic. Enjoy the sights of Central Europe during your journey. Make your way through Southern Bohemia and on to the Czech capital city of Prague "The City of a Thousand Spires"
Overnight: Prague
Meals: Breakfast

DAY 11, Thursday - Prague City Tour
A morning sightseeing tour of Prague includes a visit to the Royal Castle District at Hradcany, former residence of the Bohemian kings. Enjoy panoramic views of the city and Charles Bridge below as well as a visit to St. Vitus Cathedral. Following your visit, view St. George's Basilica, in the castle complex. This evening, dinner is at a local restaurant
Overnight: Prague
Meals: Breakfast, Dinner

DAY 12, Friday - Depart the Czech Republic
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Tuesday - Depart for Poland
Depart for Poland

DAY 2, Wednesday - Arrive in Warsaw
Arrive in Warsaw, Poland's capital city and transfer to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by a light dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Warsaw
Meals: Dinner

DAY 3, Thursday - Warsaw City Tour
This morning, a tour of Warsaw includes both banks of the Vistula River. Visit Lazienki Park to view Chopin's Monument, then travel along the Royal Route with its historic monuments and residences toward the Warsaw Ghetto. Walk through the cobbled streets to the Market Square. View the Cathedral of St. John and the Royal Castle. Balance of the day is at leisure or join the optional tour to Wilanow Palace* built at the end of the 17th century for King Jan III Sobieski
*Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.
Optional: Wilanow Palace (PM)
Overnight: Warsaw
Meals: Breakfast

DAY 4, Friday - Jasna Gora Monastery
Travel south to Czestochowa to see the Paulite Monastery at Jasna Gora, home of the Black Madonna, a portrait of Our Lady that is said to have miraculous powers. Drive to Krakow, former residence of the Polish kings. Remainder of the day is at leisure or join the optional Wieliczka Salt Mine tour
Optional: Wieliczka Salt Mine
Overnight: Krakow
Meals: Breakfast, Dinner

DAY 5, Saturday - Krakow City Tour, Auschwitz-Birkenau Tour
This morning, take a tour of medieval Krakow, including a visit to the 16th century Wawel Royal Castle District. Visit the Jewish Quarter. Continue to the Old Town and Market Square to view St. Mary's Church and the Renaissance Cloth Hall. In the afternoon tour Auschwitz-Birkenau, the infamous network of concentration camps from World War II
Overnight: Krakow
Meals: Breakfast

DAY 6, Sunday - Scenic Drive to Budapest
This morning, travel to the village of Orawka to view St. John the Baptist Church, an old wooden church in the Upper Orava region in Poland. Continue through the scenic Tatra Mountains and the wooded countryside of Slovakia before reaching the Danube Valley and Hungary's capital city of Budapest. The remainder of the day is at leisure before dinner tonight
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 7, Monday - Budapest City Tour
Take a morning city tour of Budapest. Begin in Pest and continue to view the Parliament, Heroes' Square, and Market Hall before crossing the Danube to the Buda Hills. There, see the Royal Palace, visit Matthias Church and continue to the Fisherman's Bastion for panoramic views of the city. Afternoon is at leisure, or join the optional tour* to the Parliament and St. Stephen's Basilica. End the tour with a walk through the historic Great Market Hall. This evening, perhaps join the optional Danube dinner cruise
*Be advised that you might not be able to book this optional tour locally, due to certain restrictions regarding the Parliament.
Optional: Parliament, St. Stephen's & Great Market Hall (PM)
Optional: Danube Dinner Cruise (PM)
Overnight: Budapest
Meals: Breakfast

DAY 8, Tuesday - Vienna City Tour
Depart Hungary and travel through the Austrian countryside to Vienna, former center of the Habsburg Empire. Upon arrival in Vienna, take a panoramic tour of the city that begins with a drive along the Ringstrasse, Vienna's main boulevard. View Hofburg Palace, the Opera House, the monument of Empress Maria Theresia, Votive Church, City Hall, and Parliament. Afterwards, continue to Schonbrunn Palace for a highlight tour. Tonight, don't miss the optional evening of Viennese culture in the "City of Music" featuring the classical masterpieces of Mozart and Strauss
Optional: Mozart and Strauss Concert (PM)
Overnight: Vienna
Meals: Breakfast

DAY 9, Wednesday - Full Day in Vienna
Spend a full day to explore Vienna independently. As European cultural capital, Vienna abounds with palaces, historical monuments, and museums. Perhaps, participate in the optional morning tour to Bratislava, capital of Slovakia, one of Europe's newest capitals with time to explore the historic center before returning to Vienna. Tonight, feel the spirit of imperial Vienna in a cozy wine tavern in the Vienna woods including a hearty meal, local wines and music
Optional: Half Day Bratislava (AM)
Overnight: Vienna
Meals: Breakfast, Dinner

DAY 10, Thursday - Arrive in Prague
This morning, depart Austria for the Czech Republic. Enjoy the sights of Central Europe during your journey. Make your way through Southern Bohemia and on to the Czech capital city of Prague "The City of a Thousand Spires"
Overnight: Prague
Meals: Breakfast

DAY 11, Friday - Prague City Tour
A morning sightseeing tour of Prague includes a visit to the Royal Castle District at Hradcany, former residence of the Bohemian kings. Enjoy panoramic views of the city and Charles Bridge below as well as a visit to St. Vitus Cathedral. Following your visit, view St. George's Basilica, in the castle complex. This evening, dinner is at a local restaurant
Overnight: Prague
Meals: Breakfast, Dinner

DAY 12, Saturday - Depart the Czech Republic
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Wednesday - Depart for Poland
Depart for Poland

DAY 2, Thursday - Arrive in Warsaw
Arrive in Warsaw, Poland's capital city and transfer to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by a light dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Warsaw
Meals: Dinner

DAY 3, Friday - Warsaw City Tour
This morning, a tour of Warsaw includes both banks of the Vistula River. Visit Lazienki Park to view Chopin's Monument, then travel along the Royal Route with its historic monuments and residences toward the Warsaw Ghetto. Walk through the cobbled streets to the Market Square. View the Cathedral of St. John and the Royal Castle. Balance of the day is at leisure or join the optional tour to Wilanow Palace* built at the end of the 17th century for King Jan III Sobieski
*Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.
Optional: Wilanow Palace (PM)
Overnight: Warsaw
Meals: Breakfast

DAY 4, Saturday - Jasna Gora Monastery
Travel south to Czestochowa to see the Paulite Monastery at Jasna Gora, home of the Black Madonna, a portrait of Our Lady that is said to have miraculous powers. Drive to Krakow, former residence of the Polish kings. Remainder of the day is at leisure or join the optional Wieliczka Salt Mine tour
Optional: Wieliczka Salt Mine
Overnight: Krakow
Meals: Breakfast, Dinner

DAY 5, Sunday - Krakow City Tour, Auschwitz-Birkenau Tour
This morning, take a tour of medieval Krakow, including a visit to the 16th century Wawel Royal Castle District. Visit the Jewish Quarter. Continue to the Old Town and Market Square to view St. Mary's Church and the Renaissance Cloth Hall. In the afternoon tour Auschwitz-Birkenau, the infamous network of concentration camps from World War II
Overnight: Krakow
Meals: Breakfast

DAY 6, Monday - Scenic Drive to Budapest
This morning, travel to the village of Orawka to view St. John the Baptist Church, an old wooden church in the Upper Orava region in Poland. Continue through the scenic Tatra Mountains and the wooded countryside of Slovakia before reaching the Danube Valley and Hungary's capital city of Budapest. The remainder of the day is at leisure before dinner tonight
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 7, Tuesday - Budapest City Tour
Take a morning city tour of Budapest. Begin in Pest and continue to view the Parliament, Heroes' Square, and Market Hall before crossing the Danube to the Buda Hills. There, see the Royal Palace, visit Matthias Church and continue to the Fisherman's Bastion for panoramic views of the city. Afternoon is at leisure, or join the optional tour* to the Parliament and St. Stephen's Basilica. End the tour with a walk through the historic Great Market Hall. This evening, perhaps join the optional Danube dinner cruise
*Be advised that you might not be able to book this optional tour locally, due to certain restrictions regarding the Parliament.
Optional: Parliament, St. Stephen's & Great Market Hall (PM)
Optional: Danube Dinner Cruise (PM)
Overnight: Budapest
Meals: Breakfast

DAY 8, Wednesday - Vienna City Tour
Depart Hungary and travel through the Austrian countryside to Vienna, former center of the Habsburg Empire. Upon arrival in Vienna, take a panoramic tour of the city that begins with a drive along the Ringstrasse, Vienna's main boulevard. View Hofburg Palace, the Opera House, the monument of Empress Maria Theresia, Votive Church, City Hall, and Parliament. Afterwards, continue to Schonbrunn Palace for a highlight tour. Tonight, don't miss the optional evening of Viennese culture in the "City of Music" featuring the classical masterpieces of Mozart and Strauss
Optional: Mozart and Strauss Concert (PM)
Overnight: Vienna
Meals: Breakfast

DAY 9, Thursday - Full Day in Vienna
Spend a full day to explore Vienna independently. As European cultural capital, Vienna abounds with palaces, historical monuments, and museums. Perhaps, participate in the optional morning tour to Bratislava, capital of Slovakia, one of Europe's newest capitals with time to explore the historic center before returning to Vienna. Tonight, feel the spirit of imperial Vienna in a cozy wine tavern in the Vienna woods including a hearty meal, local wines and music
Optional: Half Day Bratislava (AM)
Overnight: Vienna
Meals: Breakfast, Dinner

DAY 10, Friday - Arrive in Prague
This morning, depart Austria for the Czech Republic. Enjoy the sights of Central Europe during your journey. Make your way through Southern Bohemia and on to the Czech capital city of Prague "The City of a Thousand Spires"
Overnight: Prague
Meals: Breakfast

DAY 11, Saturday - Prague City Tour
A morning sightseeing tour of Prague includes a visit to the Royal Castle District at Hradcany, former residence of the Bohemian kings. Enjoy panoramic views of the city and Charles Bridge below as well as a visit to St. Vitus Cathedral. Following your visit, view St. George's Basilica, in the castle complex. This evening, dinner is at a local restaurant
Overnight: Prague
Meals: Breakfast, Dinner

DAY 12, Sunday - Depart the Czech Republic
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Thursday - Depart for Poland
Depart for Poland

DAY 2, Friday - Arrive in Warsaw
Arrive in Warsaw, Poland's capital city and transfer to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by a light dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Warsaw
Meals: Dinner

DAY 3, Saturday - Warsaw City Tour
This morning, a tour of Warsaw includes both banks of the Vistula River. Visit Lazienki Park to view Chopin's Monument, then travel along the Royal Route with its historic monuments and residences toward the Warsaw Ghetto. Walk through the cobbled streets to the Market Square. View the Cathedral of St. John and the Royal Castle. Balance of the day is at leisure or join the optional tour to Wilanow Palace* built at the end of the 17th century for King Jan III Sobieski
*Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.
Optional: Wilanow Palace (PM)
Overnight: Warsaw
Meals: Breakfast

DAY 4, Sunday - Jasna Gora Monastery
Travel south to Czestochowa to see the Paulite Monastery at Jasna Gora, home of the Black Madonna, a portrait of Our Lady that is said to have miraculous powers. Drive to Krakow, former residence of the Polish kings. Remainder of the day is at leisure or join the optional Wieliczka Salt Mine tour
Optional: Wieliczka Salt Mine
Overnight: Krakow
Meals: Breakfast, Dinner

DAY 5, Monday - Krakow City Tour, Auschwitz-Birkenau Tour
This morning, take a tour of medieval Krakow, including a visit to the 16th century Wawel Royal Castle District. Visit the Jewish Quarter. Continue to the Old Town and Market Square to view St. Mary's Church and the Renaissance Cloth Hall. In the afternoon tour Auschwitz-Birkenau, the infamous network of concentration camps from World War II
Overnight: Krakow
Meals: Breakfast

DAY 6, Tuesday - Scenic Drive to Budapest
This morning, travel to the village of Orawka to view St. John the Baptist Church, an old wooden church in the Upper Orava region in Poland. Continue through the scenic Tatra Mountains and the wooded countryside of Slovakia before reaching the Danube Valley and Hungary's capital city of Budapest. The remainder of the day is at leisure before dinner tonight
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 7, Wednesday - Budapest City Tour
Take a morning city tour of Budapest. Begin in Pest and continue to view the Parliament, Heroes' Square, and Market Hall before crossing the Danube to the Buda Hills. There, see the Royal Palace, visit Matthias Church and continue to the Fisherman's Bastion for panoramic views of the city. Afternoon is at leisure, or join the optional tour* to the Parliament and St. Stephen's Basilica. End the tour with a walk through the historic Great Market Hall. This evening, perhaps join the optional Danube dinner cruise
*Be advised that you might not be able to book this optional tour locally, due to certain restrictions regarding the Parliament.
Optional: Parliament, St. Stephen's & Great Market Hall (PM)
Optional: Danube Dinner Cruise (PM)
Overnight: Budapest
Meals: Breakfast

DAY 8, Thursday - Vienna City Tour
Depart Hungary and travel through the Austrian countryside to Vienna, former center of the Habsburg Empire. Upon arrival in Vienna, take a panoramic tour of the city that begins with a drive along the Ringstrasse, Vienna's main boulevard. View Hofburg Palace, the Opera House, the monument of Empress Maria Theresia, Votive Church, City Hall, and Parliament. Afterwards, continue to Schonbrunn Palace for a highlight tour. Tonight, don't miss the optional evening of Viennese culture in the "City of Music" featuring the classical masterpieces of Mozart and Strauss
Optional: Mozart and Strauss Concert (PM)
Overnight: Vienna
Meals: Breakfast

DAY 9, Friday - Full Day in Vienna
Spend a full day to explore Vienna independently. As European cultural capital, Vienna abounds with palaces, historical monuments, and museums. Perhaps, participate in the optional morning tour to Bratislava, capital of Slovakia, one of Europe's newest capitals with time to explore the historic center before returning to Vienna. Tonight, feel the spirit of imperial Vienna in a cozy wine tavern in the Vienna woods including a hearty meal, local wines and music
Optional: Half Day Bratislava (AM)
Overnight: Vienna
Meals: Breakfast, Dinner

DAY 10, Saturday - Arrive in Prague
This morning, depart Austria for the Czech Republic. Enjoy the sights of Central Europe during your journey. Make your way through Southern Bohemia and on to the Czech capital city of Prague "The City of a Thousand Spires"
Overnight: Prague
Meals: Breakfast

DAY 11, Sunday - Prague City Tour
A morning sightseeing tour of Prague includes a visit to the Royal Castle District at Hradcany, former residence of the Bohemian kings. Enjoy panoramic views of the city and Charles Bridge below as well as a visit to St. Vitus Cathedral. Following your visit, view St. George's Basilica, in the castle complex. This evening, dinner is at a local restaurant
Overnight: Prague
Meals: Breakfast, Dinner

DAY 12, Monday - Depart the Czech Republic
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Friday - Depart for Poland
Depart for Poland

DAY 2, Saturday - Arrive in Warsaw
Arrive in Warsaw, Poland's capital city and transfer to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by a light dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Warsaw
Meals: Dinner

DAY 3, Sunday - Warsaw City Tour
This morning, a tour of Warsaw includes both banks of the Vistula River. Visit Lazienki Park to view Chopin's Monument, then travel along the Royal Route with its historic monuments and residences toward the Warsaw Ghetto. Walk through the cobbled streets to the Market Square. View the Cathedral of St. John and the Royal Castle. Balance of the day is at leisure or join the optional tour to Wilanow Palace* built at the end of the 17th century for King Jan III Sobieski
*Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.
Optional: Wilanow Palace (PM)
Overnight: Warsaw
Meals: Breakfast

DAY 4, Monday - Jasna Gora Monastery
Travel south to Czestochowa to see the Paulite Monastery at Jasna Gora, home of the Black Madonna, a portrait of Our Lady that is said to have miraculous powers. Drive to Krakow, former residence of the Polish kings. Remainder of the day is at leisure or join the optional Wieliczka Salt Mine tour
Optional: Wieliczka Salt Mine
Overnight: Krakow
Meals: Breakfast, Dinner

DAY 5, Tuesday - Krakow City Tour, Auschwitz-Birkenau Tour
This morning, take a tour of medieval Krakow, including a visit to the 16th century Wawel Royal Castle District. Visit the Jewish Quarter. Continue to the Old Town and Market Square to view St. Mary's Church and the Renaissance Cloth Hall. In the afternoon tour Auschwitz-Birkenau, the infamous network of concentration camps from World War II
Overnight: Krakow
Meals: Breakfast

DAY 6, Wednesday - Scenic Drive to Budapest
This morning, travel to the village of Orawka to view St. John the Baptist Church, an old wooden church in the Upper Orava region in Poland. Continue through the scenic Tatra Mountains and the wooded countryside of Slovakia before reaching the Danube Valley and Hungary's capital city of Budapest. The remainder of the day is at leisure before dinner tonight
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 7, Thursday - Budapest City Tour
Take a morning city tour of Budapest. Begin in Pest and continue to view the Parliament, Heroes' Square, and Market Hall before crossing the Danube to the Buda Hills. There, see the Royal Palace, visit Matthias Church and continue to the Fisherman's Bastion for panoramic views of the city. Afternoon is at leisure, or join the optional tour* to the Parliament and St. Stephen's Basilica. End the tour with a walk through the historic Great Market Hall. This evening, perhaps join the optional Danube dinner cruise
*Be advised that you might not be able to book this optional tour locally, due to certain restrictions regarding the Parliament.
Optional: Parliament, St. Stephen's & Great Market Hall (PM)
Optional: Danube Dinner Cruise (PM)
Overnight: Budapest
Meals: Breakfast

DAY 8, Friday - Vienna City Tour
Depart Hungary and travel through the Austrian countryside to Vienna, former center of the Habsburg Empire. Upon arrival in Vienna, take a panoramic tour of the city that begins with a drive along the Ringstrasse, Vienna's main boulevard. View Hofburg Palace, the Opera House, the monument of Empress Maria Theresia, Votive Church, City Hall, and Parliament. Afterwards, continue to Schonbrunn Palace for a highlight tour. Tonight, don't miss the optional evening of Viennese culture in the "City of Music" featuring the classical masterpieces of Mozart and Strauss
Optional: Mozart and Strauss Concert (PM)
Overnight: Vienna
Meals: Breakfast

DAY 9, Saturday - Full Day in Vienna
Spend a full day to explore Vienna independently. As European cultural capital, Vienna abounds with palaces, historical monuments, and museums. Perhaps, participate in the optional morning tour to Bratislava, capital of Slovakia, one of Europe's newest capitals with time to explore the historic center before returning to Vienna. Tonight, feel the spirit of imperial Vienna in a cozy wine tavern in the Vienna woods including a hearty meal, local wines and music
Optional: Half Day Bratislava (AM)
Overnight: Vienna
Meals: Breakfast, Dinner

DAY 10, Sunday - Arrive in Prague
This morning, depart Austria for the Czech Republic. Enjoy the sights of Central Europe during your journey. Make your way through Southern Bohemia and on to the Czech capital city of Prague "The City of a Thousand Spires"
Overnight: Prague
Meals: Breakfast

DAY 11, Monday - Prague City Tour
A morning sightseeing tour of Prague includes a visit to the Royal Castle District at Hradcany, former residence of the Bohemian kings. Enjoy panoramic views of the city and Charles Bridge below as well as a visit to St. Vitus Cathedral. Following your visit, view St. George's Basilica, in the castle complex. This evening, dinner is at a local restaurant
Overnight: Prague
Meals: Breakfast, Dinner

DAY 12, Tuesday - Depart the Czech Republic
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Saturday - Depart for Poland
Depart for Poland

DAY 2, Sunday - Arrive in Warsaw
Arrive in Warsaw, Poland's capital city and transfer to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by a light dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Warsaw
Meals: Dinner

DAY 3, Monday - Warsaw City Tour
This morning, a tour of Warsaw includes both banks of the Vistula River. Visit Lazienki Park to view Chopin's Monument, then travel along the Royal Route with its historic monuments and residences toward the Warsaw Ghetto. Walk through the cobbled streets to the Market Square. View the Cathedral of St. John and the Royal Castle. Balance of the day is at leisure or join the optional tour to Wilanow Palace* built at the end of the 17th century for King Jan III Sobieski
*Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.
Optional: Wilanow Palace (PM)
Overnight: Warsaw
Meals: Breakfast

DAY 4, Tuesday - Jasna Gora Monastery
Travel south to Czestochowa to see the Paulite Monastery at Jasna Gora, home of the Black Madonna, a portrait of Our Lady that is said to have miraculous powers. Drive to Krakow, former residence of the Polish kings. Remainder of the day is at leisure or join the optional Wieliczka Salt Mine tour
Optional: Wieliczka Salt Mine
Overnight: Krakow
Meals: Breakfast, Dinner

DAY 5, Wednesday - Krakow City Tour, Auschwitz-Birkenau Tour
This morning, take a tour of medieval Krakow, including a visit to the 16th century Wawel Royal Castle District. Visit the Jewish Quarter. Continue to the Old Town and Market Square to view St. Mary's Church and the Renaissance Cloth Hall. In the afternoon tour Auschwitz-Birkenau, the infamous network of concentration camps from World War II
Overnight: Krakow
Meals: Breakfast

DAY 6, Thursday - Scenic Drive to Budapest
This morning, travel to the village of Orawka to view St. John the Baptist Church, an old wooden church in the Upper Orava region in Poland. Continue through the scenic Tatra Mountains and the wooded countryside of Slovakia before reaching the Danube Valley and Hungary's capital city of Budapest. The remainder of the day is at leisure before dinner tonight
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 7, Friday - Budapest City Tour
Take a morning city tour of Budapest. Begin in Pest and continue to view the Parliament, Heroes' Square, and Market Hall before crossing the Danube to the Buda Hills. There, see the Royal Palace, visit Matthias Church and continue to the Fisherman's Bastion for panoramic views of the city. Afternoon is at leisure, or join the optional tour* to the Parliament and St. Stephen's Basilica. End the tour with a walk through the historic Great Market Hall. This evening, perhaps join the optional Danube dinner cruise
*Be advised that you might not be able to book this optional tour locally, due to certain restrictions regarding the Parliament.
Optional: Parliament, St. Stephen's & Great Market Hall (PM)
Optional: Danube Dinner Cruise (PM)
Overnight: Budapest
Meals: Breakfast

DAY 8, Saturday - Vienna City Tour
Depart Hungary and travel through the Austrian countryside to Vienna, former center of the Habsburg Empire. Upon arrival in Vienna, take a panoramic tour of the city that begins with a drive along the Ringstrasse, Vienna's main boulevard. View Hofburg Palace, the Opera House, the monument of Empress Maria Theresia, Votive Church, City Hall, and Parliament. Afterwards, continue to Schonbrunn Palace for a highlight tour. Tonight, don't miss the optional evening of Viennese culture in the "City of Music" featuring the classical masterpieces of Mozart and Strauss
Optional: Mozart and Strauss Concert (PM)
Overnight: Vienna
Meals: Breakfast

DAY 9, Sunday - Full Day in Vienna
Spend a full day to explore Vienna independently. As European cultural capital, Vienna abounds with palaces, historical monuments, and museums. Perhaps, participate in the optional morning tour to Bratislava, capital of Slovakia, one of Europe's newest capitals with time to explore the historic center before returning to Vienna. Tonight, feel the spirit of imperial Vienna in a cozy wine tavern in the Vienna woods including a hearty meal, local wines and music
Optional: Half Day Bratislava (AM)
Overnight: Vienna
Meals: Breakfast, Dinner

DAY 10, Monday - Arrive in Prague
This morning, depart Austria for the Czech Republic. Enjoy the sights of Central Europe during your journey. Make your way through Southern Bohemia and on to the Czech capital city of Prague "The City of a Thousand Spires"
Overnight: Prague
Meals: Breakfast

DAY 11, Tuesday - Prague City Tour
A morning sightseeing tour of Prague includes a visit to the Royal Castle District at Hradcany, former residence of the Bohemian kings. Enjoy panoramic views of the city and Charles Bridge below as well as a visit to St. Vitus Cathedral. Following your visit, view St. George's Basilica, in the castle complex. This evening, dinner is at a local restaurant
Overnight: Prague
Meals: Breakfast, Dinner

DAY 12, Wednesday - Depart the Czech Republic
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Wilanow Palace

This former summer residence of the Polish kings is situated just outside of Warsaw. The tour of the palace makes Polish history come alive. Wilanow was built at the end of the 17th century for King Jan III Sobieski. It stands for the splendor of Poland in the past and is considered one of the most important monuments of Polish culture.

Approximate tour duration is 3 hours.

Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.

Day #3 16 Aug 2022 - 31 Dec 2023 $52.00
Wilanow Palace Thumbnail
Wieliczka Salt Mine

Legend has it that the salt mines in Wieliczka were part of a dowry from Kinga, the Hungarian princess, when she wed Boleslaw the Shy over 700 years ago, making the Wieliczka Salt Mine one of the oldest in Europe. The mine's historical importance, as well as the amazing works of art carved into the walls by miners, have earned the Wieliczka Salt Mine a place on the UNESCO World Cultural Heritage list. The tour will be conducted with a group on a route that takes you through three levels of underground galleries and chambers.

Pick-up and drop-off at hotel. Times to be arranged locally. Approximate tour duration is 3 hours.

There are a total of 800 steps to descend to the underground mine, with convenience stops along the way. After a short break, all visitors will return to the surface in a mining elevator. This tour is not recommended for travelers that have difficulty walking on uneven and/or steep terrain.

Day #4 01 Jan 2023 - 31 Dec 2023 $74.00
Wieliczka Salt Mine Thumbnail
Danube Dinner Cruise

Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.

Approximate tour duration is 3 hours.

Day #7 01 Jan 2023 - 31 Dec 2023 $90.00
Danube Dinner Cruise Thumbnail
Parliament, St. Stephen's & Great Market Hall

This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.

Approximate tour duration is 3 hours.

Day #7 01 Jan 2023 - 14 Mar 2023 $66.00
16 Mar 2023 - 02 Apr 2023 $66.00
Parliament, St. Stephen's & Great Market Hall Thumbnail
Mozart & Strauss Concert

Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.

Approximate tour duration is 2.5 hours.

Day #8 01 Jan 2023 - 31 Mar 2024 $75.00
Mozart & Strauss Concert Thumbnail
Half Day Bratislava

Today enjoy a half-day excursion across the border to Bratislava, capital of Slovakia. For centuries, this city has been famous for its charm and beauty. It has undergone a major revitalization and now flourishes as one of Europe's newest capitals. The beautifully restored old town with its winding lanes and medieval courtyards is nestled between the steep Castle Hill and the Danube River. First, explore the historic center on a guided walking tour. Then, with time at leisure, stroll the lively pedestrian streets of this charming city where local street vendors offer regional gifts.

Approximate tour duration is 4 hours.

Day #9 01 Oct 2022 - 30 Apr 2023 $70.00
Half Day Bratislava Thumbnail
Wilanow Palace

This former summer residence of the Polish kings is situated just outside of Warsaw. The tour of the palace makes Polish history come alive. Wilanow was built at the end of the 17th century for King Jan III Sobieski. It stands for the splendor of Poland in the past and is considered one of the most important monuments of Polish culture.

Approximate tour duration is 3 hours.

Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.

Day #3 16 Aug 2022 - 31 Dec 2023 $52.00
Wilanow Palace Thumbnail
Wieliczka Salt Mine

Legend has it that the salt mines in Wieliczka were part of a dowry from Kinga, the Hungarian princess, when she wed Boleslaw the Shy over 700 years ago, making the Wieliczka Salt Mine one of the oldest in Europe. The mine's historical importance, as well as the amazing works of art carved into the walls by miners, have earned the Wieliczka Salt Mine a place on the UNESCO World Cultural Heritage list. The tour will be conducted with a group on a route that takes you through three levels of underground galleries and chambers.

Pick-up and drop-off at hotel. Times to be arranged locally. Approximate tour duration is 3 hours.

There are a total of 800 steps to descend to the underground mine, with convenience stops along the way. After a short break, all visitors will return to the surface in a mining elevator. This tour is not recommended for travelers that have difficulty walking on uneven and/or steep terrain.

Day #4 01 Jan 2023 - 31 Dec 2023 $74.00
Wieliczka Salt Mine Thumbnail
Danube Dinner Cruise

Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.

Approximate tour duration is 3 hours.

Day #7 01 Jan 2023 - 31 Dec 2023 $90.00
Danube Dinner Cruise Thumbnail
Parliament, St. Stephen's & Great Market Hall

This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.

Approximate tour duration is 3 hours.

Day #7 16 Mar 2023 - 02 Apr 2023 $66.00
Parliament, St. Stephen's & Great Market Hall Thumbnail
Mozart & Strauss Concert

Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.

Approximate tour duration is 2.5 hours.

Day #8 01 Jan 2023 - 31 Mar 2024 $75.00
Mozart & Strauss Concert Thumbnail
Half Day Bratislava

Today enjoy a half-day excursion across the border to Bratislava, capital of Slovakia. For centuries, this city has been famous for its charm and beauty. It has undergone a major revitalization and now flourishes as one of Europe's newest capitals. The beautifully restored old town with its winding lanes and medieval courtyards is nestled between the steep Castle Hill and the Danube River. First, explore the historic center on a guided walking tour. Then, with time at leisure, stroll the lively pedestrian streets of this charming city where local street vendors offer regional gifts.

Approximate tour duration is 4 hours.

Day #9 01 Oct 2022 - 30 Apr 2023 $70.00
Half Day Bratislava Thumbnail
Wilanow Palace

This former summer residence of the Polish kings is situated just outside of Warsaw. The tour of the palace makes Polish history come alive. Wilanow was built at the end of the 17th century for King Jan III Sobieski. It stands for the splendor of Poland in the past and is considered one of the most important monuments of Polish culture.

Approximate tour duration is 3 hours.

Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.

Day #3 16 Aug 2022 - 31 Dec 2023 $52.00
Wilanow Palace Thumbnail
Wieliczka Salt Mine

Legend has it that the salt mines in Wieliczka were part of a dowry from Kinga, the Hungarian princess, when she wed Boleslaw the Shy over 700 years ago, making the Wieliczka Salt Mine one of the oldest in Europe. The mine's historical importance, as well as the amazing works of art carved into the walls by miners, have earned the Wieliczka Salt Mine a place on the UNESCO World Cultural Heritage list. The tour will be conducted with a group on a route that takes you through three levels of underground galleries and chambers.

Pick-up and drop-off at hotel. Times to be arranged locally. Approximate tour duration is 3 hours.

There are a total of 800 steps to descend to the underground mine, with convenience stops along the way. After a short break, all visitors will return to the surface in a mining elevator. This tour is not recommended for travelers that have difficulty walking on uneven and/or steep terrain.

Day #4 01 Jan 2022 - 31 Dec 2022 $74.00
01 Jan 2023 - 31 Dec 2023 $74.00
Wieliczka Salt Mine Thumbnail
Danube Dinner Cruise

Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.

Approximate tour duration is 3 hours.

Day #7 01 Jan 2022 - 31 Dec 2022 $90.00
01 Jan 2023 - 31 Dec 2023 $90.00
Danube Dinner Cruise Thumbnail
Parliament, St. Stephen's & Great Market Hall

This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.

Approximate tour duration is 3 hours.

Day #7 23 Oct 2022 - 31 Oct 2022 $66.00
02 Nov 2022 - 24 Dec 2022 $66.00
25 Dec 2022 - 31 Dec 2022 $66.00
01 Jan 2023 - 14 Mar 2023 $66.00
16 Mar 2023 - 02 Apr 2023 $66.00
Parliament, St. Stephen's & Great Market Hall Thumbnail
Mozart & Strauss Concert

Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.

Approximate tour duration is 2.5 hours.

Day #8 01 Jan 2022 - 31 Dec 2022 $75.00
01 Jan 2023 - 31 Mar 2024 $75.00
Mozart & Strauss Concert Thumbnail
Half Day Bratislava

Today enjoy a half-day excursion across the border to Bratislava, capital of Slovakia. For centuries, this city has been famous for its charm and beauty. It has undergone a major revitalization and now flourishes as one of Europe's newest capitals. The beautifully restored old town with its winding lanes and medieval courtyards is nestled between the steep Castle Hill and the Danube River. First, explore the historic center on a guided walking tour. Then, with time at leisure, stroll the lively pedestrian streets of this charming city where local street vendors offer regional gifts.

Approximate tour duration is 4 hours.

Day #9 01 Oct 2022 - 30 Apr 2023 $70.00
Half Day Bratislava Thumbnail
Wilanow Palace

This former summer residence of the Polish kings is situated just outside of Warsaw. The tour of the palace makes Polish history come alive. Wilanow was built at the end of the 17th century for King Jan III Sobieski. It stands for the splendor of Poland in the past and is considered one of the most important monuments of Polish culture.

Approximate tour duration is 3 hours.

Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.

Day #3 16 Aug 2022 - 31 Dec 2023 $52.00
Wilanow Palace Thumbnail
Wieliczka Salt Mine

Legend has it that the salt mines in Wieliczka were part of a dowry from Kinga, the Hungarian princess, when she wed Boleslaw the Shy over 700 years ago, making the Wieliczka Salt Mine one of the oldest in Europe. The mine's historical importance, as well as the amazing works of art carved into the walls by miners, have earned the Wieliczka Salt Mine a place on the UNESCO World Cultural Heritage list. The tour will be conducted with a group on a route that takes you through three levels of underground galleries and chambers.

Pick-up and drop-off at hotel. Times to be arranged locally. Approximate tour duration is 3 hours.

There are a total of 800 steps to descend to the underground mine, with convenience stops along the way. After a short break, all visitors will return to the surface in a mining elevator. This tour is not recommended for travelers that have difficulty walking on uneven and/or steep terrain.

Day #4 01 Jan 2023 - 31 Dec 2023 $74.00
Wieliczka Salt Mine Thumbnail
Danube Dinner Cruise

Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.

Approximate tour duration is 3 hours.

Day #7 01 Jan 2023 - 31 Dec 2023 $90.00
Danube Dinner Cruise Thumbnail
Parliament, St. Stephen's & Great Market Hall

This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.

Approximate tour duration is 3 hours.

Day #7 01 Jan 2023 - 14 Mar 2023 $66.00
Parliament, St. Stephen's & Great Market Hall Thumbnail
Mozart & Strauss Concert

Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.

Approximate tour duration is 2.5 hours.

Day #8 01 Jan 2023 - 31 Mar 2024 $75.00
Mozart & Strauss Concert Thumbnail
Half Day Bratislava

Today enjoy a half-day excursion across the border to Bratislava, capital of Slovakia. For centuries, this city has been famous for its charm and beauty. It has undergone a major revitalization and now flourishes as one of Europe's newest capitals. The beautifully restored old town with its winding lanes and medieval courtyards is nestled between the steep Castle Hill and the Danube River. First, explore the historic center on a guided walking tour. Then, with time at leisure, stroll the lively pedestrian streets of this charming city where local street vendors offer regional gifts.

Approximate tour duration is 4 hours.

Day #9 01 Oct 2022 - 30 Apr 2023 $70.00
Half Day Bratislava Thumbnail
Wilanow Palace

This former summer residence of the Polish kings is situated just outside of Warsaw. The tour of the palace makes Polish history come alive. Wilanow was built at the end of the 17th century for King Jan III Sobieski. It stands for the splendor of Poland in the past and is considered one of the most important monuments of Polish culture.

Approximate tour duration is 3 hours.

Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.

Day #3 16 Aug 2022 - 31 Dec 2023 $52.00
Wilanow Palace Thumbnail
Wieliczka Salt Mine

Legend has it that the salt mines in Wieliczka were part of a dowry from Kinga, the Hungarian princess, when she wed Boleslaw the Shy over 700 years ago, making the Wieliczka Salt Mine one of the oldest in Europe. The mine's historical importance, as well as the amazing works of art carved into the walls by miners, have earned the Wieliczka Salt Mine a place on the UNESCO World Cultural Heritage list. The tour will be conducted with a group on a route that takes you through three levels of underground galleries and chambers.

Pick-up and drop-off at hotel. Times to be arranged locally. Approximate tour duration is 3 hours.

There are a total of 800 steps to descend to the underground mine, with convenience stops along the way. After a short break, all visitors will return to the surface in a mining elevator. This tour is not recommended for travelers that have difficulty walking on uneven and/or steep terrain.

Day #4 01 Jan 2022 - 31 Dec 2022 $74.00
01 Jan 2023 - 31 Dec 2023 $74.00
Wieliczka Salt Mine Thumbnail
Danube Dinner Cruise

Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.

Approximate tour duration is 3 hours.

Day #7 01 Jan 2022 - 31 Dec 2022 $90.00
01 Jan 2023 - 31 Dec 2023 $90.00
Danube Dinner Cruise Thumbnail
Parliament, St. Stephen's & Great Market Hall

This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.

Approximate tour duration is 3 hours.

Day #7 23 Oct 2022 - 31 Oct 2022 $66.00
02 Nov 2022 - 24 Dec 2022 $66.00
25 Dec 2022 - 31 Dec 2022 $66.00
01 Jan 2023 - 14 Mar 2023 $66.00
16 Mar 2023 - 02 Apr 2023 $66.00
Parliament, St. Stephen's & Great Market Hall Thumbnail
Mozart & Strauss Concert

Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.

Approximate tour duration is 2.5 hours.

Day #8 01 Jan 2022 - 31 Dec 2022 $75.00
01 Jan 2023 - 31 Mar 2024 $75.00
Mozart & Strauss Concert Thumbnail
Half Day Bratislava

Today enjoy a half-day excursion across the border to Bratislava, capital of Slovakia. For centuries, this city has been famous for its charm and beauty. It has undergone a major revitalization and now flourishes as one of Europe's newest capitals. The beautifully restored old town with its winding lanes and medieval courtyards is nestled between the steep Castle Hill and the Danube River. First, explore the historic center on a guided walking tour. Then, with time at leisure, stroll the lively pedestrian streets of this charming city where local street vendors offer regional gifts.

Approximate tour duration is 4 hours.

Day #9 01 Oct 2022 - 30 Apr 2023 $70.00
Half Day Bratislava Thumbnail
Wilanow Palace

This former summer residence of the Polish kings is situated just outside of Warsaw. The tour of the palace makes Polish history come alive. Wilanow was built at the end of the 17th century for King Jan III Sobieski. It stands for the splendor of Poland in the past and is considered one of the most important monuments of Polish culture.

Approximate tour duration is 3 hours.

Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.

Day #3 16 Aug 2022 - 31 Dec 2023 $52.00
Wilanow Palace Thumbnail
Wieliczka Salt Mine

Legend has it that the salt mines in Wieliczka were part of a dowry from Kinga, the Hungarian princess, when she wed Boleslaw the Shy over 700 years ago, making the Wieliczka Salt Mine one of the oldest in Europe. The mine's historical importance, as well as the amazing works of art carved into the walls by miners, have earned the Wieliczka Salt Mine a place on the UNESCO World Cultural Heritage list. The tour will be conducted with a group on a route that takes you through three levels of underground galleries and chambers.

Pick-up and drop-off at hotel. Times to be arranged locally. Approximate tour duration is 3 hours.

There are a total of 800 steps to descend to the underground mine, with convenience stops along the way. After a short break, all visitors will return to the surface in a mining elevator. This tour is not recommended for travelers that have difficulty walking on uneven and/or steep terrain.

Day #4 01 Jan 2022 - 31 Dec 2022 $74.00
Wieliczka Salt Mine Thumbnail
Danube Dinner Cruise

Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.

Approximate tour duration is 3 hours.

Day #7 01 Jan 2022 - 31 Dec 2022 $90.00
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Parliament, St. Stephen's & Great Market Hall

This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.

Approximate tour duration is 3 hours.

Day #7 02 Nov 2022 - 24 Dec 2022 $66.00
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Mozart & Strauss Concert

Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.

Approximate tour duration is 2.5 hours.

Day #8 01 Jan 2022 - 31 Dec 2022 $75.00
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Half Day Bratislava

Today enjoy a half-day excursion across the border to Bratislava, capital of Slovakia. For centuries, this city has been famous for its charm and beauty. It has undergone a major revitalization and now flourishes as one of Europe's newest capitals. The beautifully restored old town with its winding lanes and medieval courtyards is nestled between the steep Castle Hill and the Danube River. First, explore the historic center on a guided walking tour. Then, with time at leisure, stroll the lively pedestrian streets of this charming city where local street vendors offer regional gifts.

Approximate tour duration is 4 hours.

Day #9 01 Oct 2022 - 30 Apr 2023 $70.00
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Wilanow Palace

This former summer residence of the Polish kings is situated just outside of Warsaw. The tour of the palace makes Polish history come alive. Wilanow was built at the end of the 17th century for King Jan III Sobieski. It stands for the splendor of Poland in the past and is considered one of the most important monuments of Polish culture.

Approximate tour duration is 3 hours.

Advance purchase is highly recommended for this tour. Tickets are limited and may not be available for purchase locally.

Day #3 16 Aug 2022 - 31 Dec 2023 $52.00
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Wieliczka Salt Mine

Legend has it that the salt mines in Wieliczka were part of a dowry from Kinga, the Hungarian princess, when she wed Boleslaw the Shy over 700 years ago, making the Wieliczka Salt Mine one of the oldest in Europe. The mine's historical importance, as well as the amazing works of art carved into the walls by miners, have earned the Wieliczka Salt Mine a place on the UNESCO World Cultural Heritage list. The tour will be conducted with a group on a route that takes you through three levels of underground galleries and chambers.

Pick-up and drop-off at hotel. Times to be arranged locally. Approximate tour duration is 3 hours.

There are a total of 800 steps to descend to the underground mine, with convenience stops along the way. After a short break, all visitors will return to the surface in a mining elevator. This tour is not recommended for travelers that have difficulty walking on uneven and/or steep terrain.

Day #4 01 Jan 2022 - 31 Dec 2022 $74.00
01 Jan 2023 - 31 Dec 2023 $74.00
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Danube Dinner Cruise

Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.

Approximate tour duration is 3 hours.

Day #7 01 Jan 2022 - 31 Dec 2022 $90.00
01 Jan 2023 - 31 Dec 2023 $90.00
Danube Dinner Cruise Thumbnail
Parliament, St. Stephen's & Great Market Hall

This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.

Approximate tour duration is 3 hours.

Day #7 23 Oct 2022 - 31 Oct 2022 $66.00
02 Nov 2022 - 24 Dec 2022 $66.00
25 Dec 2022 - 31 Dec 2022 $66.00
01 Jan 2023 - 14 Mar 2023 $66.00
16 Mar 2023 - 02 Apr 2023 $66.00
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Mozart & Strauss Concert

Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.

Approximate tour duration is 2.5 hours.

Day #8 01 Jan 2022 - 31 Dec 2022 $75.00
01 Jan 2023 - 31 Mar 2024 $75.00
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Half Day Bratislava

Today enjoy a half-day excursion across the border to Bratislava, capital of Slovakia. For centuries, this city has been famous for its charm and beauty. It has undergone a major revitalization and now flourishes as one of Europe's newest capitals. The beautifully restored old town with its winding lanes and medieval courtyards is nestled between the steep Castle Hill and the Danube River. First, explore the historic center on a guided walking tour. Then, with time at leisure, stroll the lively pedestrian streets of this charming city where local street vendors offer regional gifts.

Approximate tour duration is 4 hours.

Day #9 01 Oct 2022 - 30 Apr 2023 $70.00
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Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Czech Republic - Spring and Autumn: 25-70°F; Summer: 50-85°F; Winter: 10-35°F. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.

Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

Poland - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Poland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Poland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Auschwitz - Advance reservations are required to enter Auschwitz and will be made based on the name provided on your Gate 1 Travel reservation. Upon entry to Auschwitz, passengers will be required to present photo identification matching the name on your Gate 1 Travel reservation.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Czech Republic - The Czech Koruna is the currency of the Czech Republic.

Austria - The Euro is the currency of Austria.

Poland - The Zloty is the currency of Poland.

Hungary - The Hungarian Forint is the currency of Hungary.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.

Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

Poland - Poland offers a variety of quality goods including fine enamel pieces, silver, genuine amber jewelry, woodcarvings, dolls, and sculptures in assorted media. Handwoven textiles are another Polish specialty.

Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Czech Republic
  • Ambulance/Medical: 112 or 155
  • Fire: 150
  • Police: 158

Austria
  • General Emergency: 112 or 122

Poland
  • General Emergency: 112 or 999
  • Fire: 998
  • Police: 997

Hungary
  • General Emergency: 112

Languages
Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.

Austria - German is the local language. English is generally spoken in tourist areas.

Poland - Polish is the local language. German and limited English are generally spoken in tourist areas.

Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Czech Republic - The voltage used is 220 volts.

Austria - The voltage used is 230 volts.

Poland - The voltage used is 220 volts.

Hungary - The voltage used is 220 volts.

Code of Conduct
Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.

Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

Poland - There is a marked difference between city and rural life in Poland, with rural people maintaining a more traditional, conservative religious lifestyle. Jokes at the expense of the Roman Catholic church are considered to be in poor taste. Normal courtesies should be observed and conservative casual dress is appropriate.

Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Czech Republic

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Austria

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 8: International Women's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Oct 26: National Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 15: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 18: Ascension Day
May 28: Whit Sunday Observance
May 29: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Oct 10: Plebiscite Day
Oct 26: National Day
Nov 11: All Saints' Day
Nov 15: St. Leopold's Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Poland

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
Jun 5: Whit Sunday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
May 28: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays - Hungary

Holidays 2022

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Czech Republic - Spring and Autumn: 25-70°F; Summer: 50-85°F; Winter: 10-35°F. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.

Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

Poland - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Poland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Poland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Auschwitz - Advance reservations are required to enter Auschwitz and will be made based on the name provided on your Gate 1 Travel reservation. Upon entry to Auschwitz, passengers will be required to present photo identification matching the name on your Gate 1 Travel reservation.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Czech Republic - The Czech Koruna is the currency of the Czech Republic.

Austria - The Euro is the currency of Austria.

Poland - The Zloty is the currency of Poland.

Hungary - The Hungarian Forint is the currency of Hungary.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.

Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

Poland - Poland offers a variety of quality goods including fine enamel pieces, silver, genuine amber jewelry, woodcarvings, dolls, and sculptures in assorted media. Handwoven textiles are another Polish specialty.

Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Czech Republic
  • Ambulance/Medical: 112 or 155
  • Fire: 150
  • Police: 158

Austria
  • General Emergency: 112 or 122

Poland
  • General Emergency: 112 or 999
  • Fire: 998
  • Police: 997

Hungary
  • General Emergency: 112

Languages
Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.

Austria - German is the local language. English is generally spoken in tourist areas.

Poland - Polish is the local language. German and limited English are generally spoken in tourist areas.

Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Czech Republic - The voltage used is 220 volts.

Austria - The voltage used is 230 volts.

Poland - The voltage used is 220 volts.

Hungary - The voltage used is 220 volts.

Code of Conduct
Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.

Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

Poland - There is a marked difference between city and rural life in Poland, with rural people maintaining a more traditional, conservative religious lifestyle. Jokes at the expense of the Roman Catholic church are considered to be in poor taste. Normal courtesies should be observed and conservative casual dress is appropriate.

Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Czech Republic

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Austria

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 8: International Women's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Oct 26: National Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 15: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 18: Ascension Day
May 28: Whit Sunday Observance
May 29: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Oct 10: Plebiscite Day
Oct 26: National Day
Nov 11: All Saints' Day
Nov 15: St. Leopold's Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Poland

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
Jun 5: Whit Sunday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
May 28: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays - Hungary

Holidays 2022

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Czech Republic - Spring and Autumn: 25-70°F; Summer: 50-85°F; Winter: 10-35°F. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.

Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

Poland - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Poland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Poland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Auschwitz - Advance reservations are required to enter Auschwitz and will be made based on the name provided on your Gate 1 Travel reservation. Upon entry to Auschwitz, passengers will be required to present photo identification matching the name on your Gate 1 Travel reservation.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Czech Republic - The Czech Koruna is the currency of the Czech Republic.

Austria - The Euro is the currency of Austria.

Poland - The Zloty is the currency of Poland.

Hungary - The Hungarian Forint is the currency of Hungary.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.

Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

Poland - Poland offers a variety of quality goods including fine enamel pieces, silver, genuine amber jewelry, woodcarvings, dolls, and sculptures in assorted media. Handwoven textiles are another Polish specialty.

Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Czech Republic
  • Ambulance/Medical: 112 or 155
  • Fire: 150
  • Police: 158

Austria
  • General Emergency: 112 or 122

Poland
  • General Emergency: 112 or 999
  • Fire: 998
  • Police: 997

Hungary
  • General Emergency: 112

Languages
Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.

Austria - German is the local language. English is generally spoken in tourist areas.

Poland - Polish is the local language. German and limited English are generally spoken in tourist areas.

Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Czech Republic - The voltage used is 220 volts.

Austria - The voltage used is 230 volts.

Poland - The voltage used is 220 volts.

Hungary - The voltage used is 220 volts.

Code of Conduct
Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.

Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

Poland - There is a marked difference between city and rural life in Poland, with rural people maintaining a more traditional, conservative religious lifestyle. Jokes at the expense of the Roman Catholic church are considered to be in poor taste. Normal courtesies should be observed and conservative casual dress is appropriate.

Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Czech Republic

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Austria

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 8: International Women's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Oct 26: National Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 15: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 18: Ascension Day
May 28: Whit Sunday Observance
May 29: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Oct 10: Plebiscite Day
Oct 26: National Day
Nov 11: All Saints' Day
Nov 15: St. Leopold's Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Poland

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
Jun 5: Whit Sunday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
May 28: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays - Hungary

Holidays 2022

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Czech Republic - Spring and Autumn: 25-70°F; Summer: 50-85°F; Winter: 10-35°F. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.

Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

Poland - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Poland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Poland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Auschwitz - Advance reservations are required to enter Auschwitz and will be made based on the name provided on your Gate 1 Travel reservation. Upon entry to Auschwitz, passengers will be required to present photo identification matching the name on your Gate 1 Travel reservation.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Czech Republic - The Czech Koruna is the currency of the Czech Republic.

Austria - The Euro is the currency of Austria.

Poland - The Zloty is the currency of Poland.

Hungary - The Hungarian Forint is the currency of Hungary.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.

Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

Poland - Poland offers a variety of quality goods including fine enamel pieces, silver, genuine amber jewelry, woodcarvings, dolls, and sculptures in assorted media. Handwoven textiles are another Polish specialty.

Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Czech Republic
  • Ambulance/Medical: 112 or 155
  • Fire: 150
  • Police: 158

Austria
  • General Emergency: 112 or 122

Poland
  • General Emergency: 112 or 999
  • Fire: 998
  • Police: 997

Hungary
  • General Emergency: 112

Languages
Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.

Austria - German is the local language. English is generally spoken in tourist areas.

Poland - Polish is the local language. German and limited English are generally spoken in tourist areas.

Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Czech Republic - The voltage used is 220 volts.

Austria - The voltage used is 230 volts.

Poland - The voltage used is 220 volts.

Hungary - The voltage used is 220 volts.

Code of Conduct
Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.

Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

Poland - There is a marked difference between city and rural life in Poland, with rural people maintaining a more traditional, conservative religious lifestyle. Jokes at the expense of the Roman Catholic church are considered to be in poor taste. Normal courtesies should be observed and conservative casual dress is appropriate.

Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Czech Republic

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Austria

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 8: International Women's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Oct 26: National Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 15: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 18: Ascension Day
May 28: Whit Sunday Observance
May 29: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Oct 10: Plebiscite Day
Oct 26: National Day
Nov 11: All Saints' Day
Nov 15: St. Leopold's Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Poland

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
Jun 5: Whit Sunday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
May 28: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays - Hungary

Holidays 2022

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Czech Republic - Spring and Autumn: 25-70°F; Summer: 50-85°F; Winter: 10-35°F. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.

Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

Poland - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Poland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Poland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Auschwitz - Advance reservations are required to enter Auschwitz and will be made based on the name provided on your Gate 1 Travel reservation. Upon entry to Auschwitz, passengers will be required to present photo identification matching the name on your Gate 1 Travel reservation.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Czech Republic - The Czech Koruna is the currency of the Czech Republic.

Austria - The Euro is the currency of Austria.

Poland - The Zloty is the currency of Poland.

Hungary - The Hungarian Forint is the currency of Hungary.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.

Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

Poland - Poland offers a variety of quality goods including fine enamel pieces, silver, genuine amber jewelry, woodcarvings, dolls, and sculptures in assorted media. Handwoven textiles are another Polish specialty.

Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Czech Republic
  • Ambulance/Medical: 112 or 155
  • Fire: 150
  • Police: 158

Austria
  • General Emergency: 112 or 122

Poland
  • General Emergency: 112 or 999
  • Fire: 998
  • Police: 997

Hungary
  • General Emergency: 112

Languages
Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.

Austria - German is the local language. English is generally spoken in tourist areas.

Poland - Polish is the local language. German and limited English are generally spoken in tourist areas.

Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Czech Republic - The voltage used is 220 volts.

Austria - The voltage used is 230 volts.

Poland - The voltage used is 220 volts.

Hungary - The voltage used is 220 volts.

Code of Conduct
Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.

Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

Poland - There is a marked difference between city and rural life in Poland, with rural people maintaining a more traditional, conservative religious lifestyle. Jokes at the expense of the Roman Catholic church are considered to be in poor taste. Normal courtesies should be observed and conservative casual dress is appropriate.

Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Czech Republic

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Austria

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 8: International Women's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Oct 26: National Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 15: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 18: Ascension Day
May 28: Whit Sunday Observance
May 29: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Oct 10: Plebiscite Day
Oct 26: National Day
Nov 11: All Saints' Day
Nov 15: St. Leopold's Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Poland

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
Jun 5: Whit Sunday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
May 28: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays - Hungary

Holidays 2022

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Czech Republic - Spring and Autumn: 25-70°F; Summer: 50-85°F; Winter: 10-35°F. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.

Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

Poland - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Poland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Poland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Auschwitz - Advance reservations are required to enter Auschwitz and will be made based on the name provided on your Gate 1 Travel reservation. Upon entry to Auschwitz, passengers will be required to present photo identification matching the name on your Gate 1 Travel reservation.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Czech Republic - The Czech Koruna is the currency of the Czech Republic.

Austria - The Euro is the currency of Austria.

Poland - The Zloty is the currency of Poland.

Hungary - The Hungarian Forint is the currency of Hungary.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.

Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

Poland - Poland offers a variety of quality goods including fine enamel pieces, silver, genuine amber jewelry, woodcarvings, dolls, and sculptures in assorted media. Handwoven textiles are another Polish specialty.

Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Czech Republic
  • Ambulance/Medical: 112 or 155
  • Fire: 150
  • Police: 158

Austria
  • General Emergency: 112 or 122

Poland
  • General Emergency: 112 or 999
  • Fire: 998
  • Police: 997

Hungary
  • General Emergency: 112

Languages
Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.

Austria - German is the local language. English is generally spoken in tourist areas.

Poland - Polish is the local language. German and limited English are generally spoken in tourist areas.

Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Czech Republic - The voltage used is 220 volts.

Austria - The voltage used is 230 volts.

Poland - The voltage used is 220 volts.

Hungary - The voltage used is 220 volts.

Code of Conduct
Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.

Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

Poland - There is a marked difference between city and rural life in Poland, with rural people maintaining a more traditional, conservative religious lifestyle. Jokes at the expense of the Roman Catholic church are considered to be in poor taste. Normal courtesies should be observed and conservative casual dress is appropriate.

Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Czech Republic

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Austria

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 8: International Women's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Oct 26: National Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 15: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 18: Ascension Day
May 28: Whit Sunday Observance
May 29: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Oct 10: Plebiscite Day
Oct 26: National Day
Nov 11: All Saints' Day
Nov 15: St. Leopold's Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Poland

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
Jun 5: Whit Sunday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
May 28: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays - Hungary

Holidays 2022

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Czech Republic - Spring and Autumn: 25-70°F; Summer: 50-85°F; Winter: 10-35°F. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.

Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

Poland - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Poland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Poland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Auschwitz - Advance reservations are required to enter Auschwitz and will be made based on the name provided on your Gate 1 Travel reservation. Upon entry to Auschwitz, passengers will be required to present photo identification matching the name on your Gate 1 Travel reservation.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Czech Republic - The Czech Koruna is the currency of the Czech Republic.

Austria - The Euro is the currency of Austria.

Poland - The Zloty is the currency of Poland.

Hungary - The Hungarian Forint is the currency of Hungary.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.

Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

Poland - Poland offers a variety of quality goods including fine enamel pieces, silver, genuine amber jewelry, woodcarvings, dolls, and sculptures in assorted media. Handwoven textiles are another Polish specialty.

Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Czech Republic
  • Ambulance/Medical: 112 or 155
  • Fire: 150
  • Police: 158

Austria
  • General Emergency: 112 or 122

Poland
  • General Emergency: 112 or 999
  • Fire: 998
  • Police: 997

Hungary
  • General Emergency: 112

Languages
Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.

Austria - German is the local language. English is generally spoken in tourist areas.

Poland - Polish is the local language. German and limited English are generally spoken in tourist areas.

Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Czech Republic - The voltage used is 220 volts.

Austria - The voltage used is 230 volts.

Poland - The voltage used is 220 volts.

Hungary - The voltage used is 220 volts.

Code of Conduct
Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.

Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

Poland - There is a marked difference between city and rural life in Poland, with rural people maintaining a more traditional, conservative religious lifestyle. Jokes at the expense of the Roman Catholic church are considered to be in poor taste. Normal courtesies should be observed and conservative casual dress is appropriate.

Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Czech Republic

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Austria

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 8: International Women's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Oct 26: National Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 15: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 18: Ascension Day
May 28: Whit Sunday Observance
May 29: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Oct 10: Plebiscite Day
Oct 26: National Day
Nov 11: All Saints' Day
Nov 15: St. Leopold's Day
Dec 8: Immaculate Conception
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Poland

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
Jun 5: Whit Sunday
Jun 16: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 3: Constitution Day
May 28: Whit Sunday
Jun 8: Corpus Christi
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas

Holidays - Hungary

Holidays 2022

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labour Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

11 Day Germany, Switzerland & Austria, July 2022
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Our trip to Germany, Switzerland and Austria was truly a dream come true! It was so incredibly well orchestrated and provided a beautiful balance of tours and free time. Our Tour Guide, Noel, was phenomenal! He made sure everyone felt included, provided relevant history and detail, and customized recommendations for the person. Conrad, our driver, was so skilled driving the large coach! We were impressed time and again! I would highly recommend this trip!

Melissa F.
11 Day Germany, Switzerland & Austria, June 2022
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This was our first Gate 1 trip for my husband Frank and me. We had always heard from my sister how fabulous Gate 1 has been on their trips, but we can't say enough about how great our experience was for our tour through Germany, Switzerland, and Austria. From the moment we met our wonderful tour guide Monique, we knew we were in good hands. Being fluent in six languages, she gave us several common tourist phrases before entering each country. She also gave some great facts about each one, both educational and entertaining! She kept everybody informed about our schedule several times, and she had a printed schedule in the lobby of each hotel to keep us on track. It was like having our mom taking care of all our needs, and always with a sense of fun. We laughed a lot! I had tentatively requested vegan meals, and she personally made sure that happened. She even told me when I should start taking my altitude sickness meds! She was born to do that job, and we would definitely choose our next trip to be on her schedule if possible. Our driver Waldi was also wonderful. We never felt unsafe or not confident in his driving skills. I also have to give a special shout out to Lucia, who was my personal Gate 1 liaison when I became ill two days before we were scheduled to fly home. She made sure our change of transportation took place, and the limo was even paid for by Gate 1. She also made sure I did everything required for our travel insurance claim. Amazingly, I also got a get well fruit plate compliments of Gate 1 sent to our room! Many thanks to all for a much better trip than we even expected, and for making an otherwise difficult situation into a pleasant one! We are sold on Gate 1 and have already told many people about your exceptional service!

Barbara L.
10 Day Classic Switzerland, May 2022
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My Classic Switzerland trip was awesome. This was my first Gate 1 trip and I was a solo traveler. The itinerary was terrific. Had something for everyone. Sabine our tour guide was great. Very knowledgeable. Of course the weather played a big part in this trip. Having investigated the weather for each stop beforehand indicated we would have rain, rain, and more rain. We had spectacular weather. Hardly any rain at all. The other travelers were terrific too. If I needed help everyone was more than happy to assist. Always had someone to eat with. Hats off to George and Ginger. They took me under their wings and it was appreciated. This will not be my last Gate 1 trip. Loved everything about your group.

Sandra P.
11 Day Crown of Central Europe, May 2022
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The trip was great- Justin was the ultimate tour manager- weather was wonderful- and the sites were incomparable. I will most definitely travel with Gate 1 again and I would highly recommend to anyone. This was my first Gate 1 experience and I was extremely impressed.

Maryanne Q.
12 Day Classic Romania, May 2022
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It was a wonderful tour! Just what I always expect from Gate 1, and why you have all my business. Christina was an exceptional tour manager, and even though Simon (the bus driver) couldn't speak English, I loved his smiles that welcomed us back onto the bus each time. Looking forward to my next tour with Gate 1 - Kenya in October

Kathy A.
15 Day Kaleidoscope of Central Europe, April 2022
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This is our first time going on a Gate 1 tour. It exceeded our expectations. The tour was very well organized, from the flights into and out of Europe, the excellent hotels and their location, the local tour guides and the pace of the various sites we visited. Special mention must be made about the tour manager, Dean and Peter, the bus driver from Warsaw, Poland. Dean was excellent and extremely knowledgeable about every place we visited, going out of his way and guiding us on possible activities to do on our free time. He made sure the whole group was comfortable. Peter, whose driving skills were phenomenal, was a true gentleman, taking care of our luggage and distributing water bottles to all the tour members. My wife and I look forward to travelling with Gate 1 tours in the future.

Antonio P.
10 Day Affordable Germany, France, Switzerland & Austria, March 2022
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What a great adventure. This was our first Gate 1 trip due to COVID cancelling 2 Christmas Market tours and i can say it was the best trip i have taken. Gate 1 took care of everything. Great dinners and hotels. Our guide Claire was so knowledgeable and had a vast knowledge of all areas and had lived in many countries. Our trips and guides provided an excellent over view and we had just enough time to venture out on our own. You cannot beat the ease of these trips or the cost. This is an extreme value that most people cannot understand unless they try a trip with you guys. So happy we have a trip already books for 2 weeks in 3 months. Cant wait see you then Gate 1. Salute to all of you there from the booking agents to the flight folks and the actual boots on the ground the guides and coach drivers you all are top notch.

Vincent R.
10 Day Affordable Germany, France, Switzerland & Austria, March 2022
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I have traveled quite a bit, but I have to say, this was by far the best trip I've been on. Our Director Julian was outstanding. He made us comfortable, made sure we were always together and safe. He deserves a medal and a raise. He is one of the nicest persons ever. We all loved Julian and Conrad our bus driver. Kudos to them, our trip will definitely be one of the most memorable for years to come. Thank you. I will be traveling more with gate1.

Odein S.
9 Day Alpine Christmas Markets, December 2021
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WOW !! What a fantastic trip. Even with , or maybe because of Covid restrictions Gate 1 pulled off the Best Christmas Market tour EVER ! Our tour manager Thomas from initial greeting at the hotel till the final night was the picture of friendliness, punctuality, working with each and every obstacle as nothing more than a ripple in the Rhine. For having to adjust to new places , new driver and 13 new friends we had a Great time! Thank you so much for your knowledge, the sincerity, your stories AND all those bus goodies !! If we could pick the pair to travel with again it would be Thomas and Pavlo!

Kent W.
9 Day Alpine Christmas Markets, December 2021
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Our tour guide for the Alpine Christmas Markets was Thomas and I cannot say enough good things about him. It was extremely challenging with the Covid requirements changing daily and sometimes twice within the same day. He was constantly on top of this, checking what was required of us. He was able to get all of our U.S. CDC Covid vaccination cards converted to a European printout with a QR code which was required for every place that we entered. We were later led to believe that only EU people were supposed to have this. Having it, though, made our travels and entry to events so much easier. He also made sure that everyone had the required tests. I had to take three but there were others who had to take five and he stayed on top of every bit of this. I had to have a 24-hour negative test that was later than the others in the group and he personally walked me to the facility that evening and then helped when I was having trouble registering due to my phone. He was also intelligent, fun, and very well organized. Thomas is definitely a "keeper."

Ellen M.
9 Day Christmas Markets of Poland, Prague & Berlin, December 2021
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I would like to extend my graciously thank you to Kayo, our tour manager for a wonderful Christmas market trip in Berlin, Prague and Krakow during this difficult pandemic time. Kayo is thoughtful and a good planner to attend the minute details of the needs for all our group members so that we are worry free and just to enjoy our long waited vacation. Our diver, Cashmir, kudos to his absolutely superb driving skills who brings us swirling through the narrow streets in Prague square. Unbelievable! Hat tip to Cashmir. I seriously couldn't think of anything that Kayo could do better than what he already did for us under the current circumstances and limitations. Thanks for giving us such a memorable Christmas market trip and we made some new friends too.

Hayley L.
11 Day Classic Poland, September 2021
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Our tour leader, Jolanta P., was truly wonderful ! She was very helpful, caring, informative, and kept our group on track. She went above and beyond by providing us with maps, things to do, and local history, as well as providing treats to sample. This was a good tour, but Jolanta made it great ! Our bus driver, Andrej, was very skilled at operating the coach, and saved our group time by taking alternate routes when we encountered delays.

Mark R.
10 Day Classic Switzerland, September 2021
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We were seriously hyped to make a trip during Covid-times. We specifically selected Switzerland to visit as a single, safe, superior, expensive country. Also, that major attractions are outdoors, free from Covid risk. Still, we were again seriously concerned about getting there dodging a phalanx of regulatory travel obstacles, and once there, how we would manage the bureaucracy of national medical rules. But, after the initial indoctrination of procedures by our trusted travel guide, Fred and seeing how easily we guests adapted, t'was smooth sailing on placid Swiss lakes and down-skiing on incredible snow-capped Alps. What makes a tour of like this successful? For us: Obtaining a memorable impression of places during the limited time available. This tour succeeded excellently, a quick and spare overview of Switzerland. Our most wonderful surprises: the beauty of mountains and valleys, the power of money and industrialization. Our companions were uniformly a very experienced group which made our travels all the more stimulating. The tour guide is key to obtaining a rapid cultural impression. Our very experienced guide was Fred (from neighboring Austria), an exceedingly personable retired-CEO who was a fountain of understandable history and geography enroute. For the safety and security of guests, he conscientiously repeated instructions and directions to shepherd us during peregrinations. Regarding planning, we luckily benefited from rare perfect weather, especially in the mountains, and from strategically located, superior hotels selected for us by Gate1. The number and quality of included meals were just right. I missed museums we normally visit. But wake-me-up! In Switzerland it's the mountains and nature that are de-rigeur! Riding the bus was a minor disadvantage, required to transport us from place to place, but was such delight to enjoy the beauty of the passing valleys, mountains, sky, lakes and scenery. A surprising aspect of this swift journey is how small Switzerland really is... we covered a mere 1100km or 680 miles during our sighting of 9 locales. Perfect tours are those you perfect yourself. For us this 10-day excursion succeeded as a gem of an overview of Switzerland. We will travel with Gate1 again.

Tibor K.
12 Day Classic Romania, September 2021
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I had a marvelous time on the 12 Day Classic Romania tour 9/16-9/27. Both our guide Iuliana and our driver Radu were amazing. Iuliana was upbeat, knowledgeable and caring; I enjoyed her sense of humor and the stories she shared with us. I am very glad Radu was driving and not me on those curvy mountain roads! He also had an excellent command of the English language and was very friendly and willing to engage with all of the tourists. You have wonderful ambassadors for Gate1 in these two, and I hope you appreciate them as they deserve to be.

Regina S.
10 Day Classic Switzerland, September 2021
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It was amazing voyage. As always Gate 1 provided excellent service. Monique, our tour guide made sure we were all safe. She and our bus driver Irene provided outstanding service. As always, I'd like to say thank you to Gate 1. You guys are amazing. We are looking forward to traveling with you, as long as we are going to travel. That was our 25th trip, looking for at least 25 more.

Regina R
8 Day Christmas Markets of Germany & Austria, December 2019
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We loved the experience, and Julian, our tour manager, was AMAZING! Cannot say enough great things about him and how organized and knowledgeable he was throughout the entire trip! This is my third time with Gate 1 and was yet again, a successful trip! It was our honeymoon and the way this was organized was perfect for us and still allowed for plenty of free time. My husband was very impressed and we are already starting to plan our next Gate 1 getaway!!

Abby L. Gilbert, AZ
8 Day Christmas Markets of Germany & Austria, December 2019
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It was awesome and totally exceeded our expectations. Noel is a real asset to your company always congenial, patient and full of knowledge. Have been recommending Gate 1 to all of my friends and several are looking to plan trips with you! Thanks again for this most wonderful experience.

Katherine D. Miami, FL
11 Day Germany, Switzerland & Austria, August 2019
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The trip was wonderful. Noel was amazing and took such good care of all of us. The rooms, the tours, the knowledge Noel had for his country and for Europe. The local tour guides and the introduction to their towns and the history lessons were fantastic. The bus driver was patient and kind. He kept that bus so clean and kept us all safe. Good job Gate 1!!

Linda J. Lakeside, CA
11 Day Germany, Switzerland & Austria, August 2019
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The Germany, Switzerland and Austria trip was our 15th trip with Gate 1 Travel. Our tour manager Noel was by far one of the best. He was friendly and professional. He commanded control of the group from day one. He stressed safety repeatedly throughout the trip. He gave us plenty of information for each country without overwhelming us. He was able to create harmony among the group, which allowed the tour to be very enjoyable.

John W. Rancho Cucamonga, CA
11 Day Classic Poland, August 2019
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We had a wonderful trip and enjoyed the experience. Our tour manager, Lidia, was wonderful. Her easy manner and smiling face made the hassle of early mornings and busy schedules worth the effort. This was our first Gate One tour, but, because of Lidia, probably not our last. Additionally, our bus driver, Andrew, was friendly, helpful and an expert in his field.

Steve H. Athens, TN
12 Day Classic Germany, July 2019
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Very enjoyable. Charlotte, our tour guide, was the best guide we have had on our 11 Gate 1 trips. She made sure everyone had a good time. Charlotte was very organized and provided details such as next day weather, what to expect in the places we went to, and numerous options for our free time.

Francis R. Lancaster County, PA
15 Day Kaleidoscope of Central Europe, July 2019
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The trip was excellent. Justin, the tour guide was superb. He helped my friend and I many times, was very knowledgeable and gave details of history wherever we went. The local tour guides were also fantastic. The location of the hotels were perfect and the quality of them was superior. Charles, our bus driver was wonderful. The bus was always clean, the water bottles were constantly replenished. He had a nice, kind personality. Would love to have Justin and Charles on another tour. It was a wonderful experience.

Marsha W. Howell Township, NJ
11 Day Bulgaria, Serbia & Romania, July 2019
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My trip was wonderful! It surpassed any expectations I had. This was my 8th Gate 1 trip, and I want to especially acknowledge our guide, Georgi, who was truly outstanding in every way and a real asset to Gate 1. He made the history come alive and the current politics of each country fascinating. He was friendly and caring and so enthusiastic about everything. He was the best!

Antonia J. Glen Carbon, IL
11 Day Germany, Switzerland & Austria, June 2019
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Our trip was great. Charlotte, our guide, was very special. I’ve taken many trips and all our tour guides were very good. Charlotte, however, was bubbly, very caring, always on top of things and personable with all her passengers. Our hotels were always in a good location and comfortable according to American standards. The breakfasts were great as always and the excursions and general timing throughout the trip was perfect.

Barbara F. Escanaba, MI
10 Day Classic Switzerland, June 2019
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We would like to thank Gate 1 Travel and staff for a GREAT vacation. This trip to Switzerland was everything we had hoped it would be and much more. The itinerary was well planned and allowed for group and personal experiences. We will definitely be traveling with Gate 1 again!

Anthony and Kim D. Saltville, VA
12 Day Classic Romania, June 2019
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Wonderful! All we have come to expect with Gate 1 and even more. We were blessed with a wonderful Tour Guide Iulianna who not only provided us with excellent information, but was kind, thoughtful, and a great communicator. Romania is a beautiful country that I would recommend seeing! Would go again!

Kathleen P. Ballston Lake, NY
11 Day Classic Poland, April 2019
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Our Poland trip was terrific! It far exceeded our expectations and I can’t talk it up enough to friends. That part of the world is so rich with history we loved it.

Debbie C. Oakland County, MI
8 Day Affordable Central Europe, March 2019
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Awesome! This was the best guided tour we have ever done. We had a great travel group. Michael, our tour leader did a stellar job. Whatever you are paying him….double it. He’s worth it. We saw a part of the world that we knew little about but were fascinated to learn. We will have memories that will last a lifetime. We are already encouraging our family and friends to take the same trip. Keep up the great work. We look forward to our next Gate 1 Travel adventure!

Timothy R. Janesville, WI
8 Day Essential Germany, March 2019
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Our trip was fantastic! We had a wonderful week in Germany (went by way too fast). My wife and I were talking the other night while we were showing our parents some of the photos we took, and we were in agreement that we would both absolutely travel through Gate 1 again in the future. Our tour guide, Noel, did a wonderful job--he kept us on schedule and kept us engaged and laughing. Only wish I could have spent another week traveling around Europe with him. Overall, I wouldn't have changed a thing about our time in Germany. It was a trip we will always remember.

Collin M. Glen Burnie, MD
10 Day Affordable Central Europe with Berlin, March 2019
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I had a wonderful time on my trip. Everything was very organized down to the most minute detail. Our guide Fred and driver Atila were very professional and courteous and made sure all of us were well taken care of and comfortable. It was a lovely experience. I will definitely recommend Gate 1 to my friends.

Adalina M. Miami Lakes, FL
9 Day Alpine Christmas Markets, December 2018
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The 9 Day Christmas Market Tour was amazing! Claus our tour leader was extremely knowledgeable and friendly, he knew many interesting anecdotes about the places we were visiting as well as local dishes to try and where a good place was to try them. He kept us on track and was always thinking of our best interests regarding our experience on the trip. He even helped me get to the airport safely to go home by letting me know the right train station to get on at. Konrad our driver, was equally excellent. He knows how to handle a big bus superbly and was always helping load and unload the bags as well as helping some of the older ladies out of the bus. Some of the roads we went down in the bus I would have trouble getting down in my car let alone a vehicle as large as the bus. He was also considerate of our comfort whilst traveling between destinations and would raise or lower the thermostat according to how everyone was feeling. He was also pleasant to talk to and it is nice to be around people who genuinely enjoy their jobs. The same goes for Claus as well. I would definitely go on a Gate 1 tour again as this was such a wonderful experience.

Vicki G. Victoria, Australia
8 Day Christmas Markets of Germany & Austria, November 2018
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It was SO great! Our tour manager Dominique took great care of us. She always had time for any questions we had, no matter what she was doing at the moment. She always had a smile and was so professional and pleasant. The accommodations were great. Meals were great. The bus was clean and we had a very good driver. Water was supplied every day. Gate 1 took great care of us!

Karen M. Seaford, DE
12 Day Affordable Central Europe with Warsaw & Krakow, October 2018
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Our trip was wonderful ... As usual Gate 1 did a wonderful job. Our tour guide Neira was wonderful and so were the other day guides. They are amazing in their knowledge of the areas. The travel was flawless and the places we visited were amazing.

Michelle M. Ulster Park, NY
11 Day Classic Poland, October 2018
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Exceptional!!!! Joanna our tour manager was outstanding. She made hand-outs, trivia contests, language lessons, tastings, DVDs, music and more. As a retired teacher, I appreciated all the extra time she put in to make her country shine. She even assisted us in finding our Polish roots. Now I know why I like to bake--my ancestors came from a town that perfected the art of making gingerbread. My sister and I do an annual adventure. We are looking forward to #8 with Gate 1 next year.

Paula D. Toledo, OH
11 Day Classic Central Europe, October 2018
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As ALWAYS, this Gate 1 trip was absolutely AMAZING. Our guide, Fred, was the BEST. Each time I travel with Gate 1, I think the tour guide has set a new bar. Fred has exceeded that standard of excellence! He was informative, always attentive to everyone's needs and requests, and funny....so funny. Importantly, he kept us safe. He made each and every city and country come alive. In addition, the tour guides in each city were phenomenal. I understand they have a rigorous course of education and testing to become a certified tour guide....well, they too outdid themselves. The history and information that they conveyed simply cannot be garnered from tour books. The hotels were fabulous! I truly don't know how Gate 1 does it, but we could not have asked for better accommodations. And I can't forget Bart, our bus driver. At all times Bart kept us safe. He is so skilled - what an amazing driver. This was a "trip of a lifetime" for my son and I couldn't have been more pleased with the outstanding quality of the itinerary and especially of the tour guides and accommodations. THANK YOU again and again, Gate 1, for another amazing adventure! Looking forward to the next one.

Patricia S. Mesa, AZ
13 Day Kaleidoscope of Central Europe, September 2018
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This trip was absolutely fabulous; saw and learned so much about Central Europe. What a memorable experience to help connect and visualize historical events. The people and places were all genuine, personable, positive experiences.

Sylvia K. Reston, VA
11 Day Classic Poland, July 2018
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The trip to Poland was absolutely amazing! I know I can speak for my family and friends who accompanied me on the trip in saying the everything about the trip exceeded our expectations! We loved the food, the tours, the people, the arts and music! All were beyond wonderful! Our guide Jolanta P. was exceptionally well-versed in all things Polish and gave us an insider's view of the rich cultural heritage of Poland. We will definitely be planning another visit as well as tell all our friends about the fabulous time we had!

Catherine H. Buffalo, NY
11 Day Classic Poland, July 2018
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I have to tell you that it was a MARVELOUS vacation and tour. Izabella Sliwinski has been the BEST tour guide we have ever had. She has a great personality, considerate, really concerned about the welfare of all the travelers, great suggestions of where to go when there was free time... This was our first experience with Gate 1 Travel and it will not be our last. We were impressed with the hotels chosen, the food, the hospitality of all. The driver was great, the coach was terrific. All I can say is that it was a marvelous time and Thank You for paying attention to details.

Barbara W. Sandia Park, NM
11 Day Classic Poland, May 2018
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Our trip to Poland was great! Yolanta was a warm, friendly, very well-informed guide, one of the best we have had in our travels ... Franek was an amazing driver. Gate1 seems to have a knack for choosing city guides who love their city and want us to see it as they do. We learned so much about Poland, its people, and its historic cities. We were very impressed with the people and the culture, and of course, the food! Gate1 provides a wonderful experience.

Marge H. Flushing, MI
11 Day Bulgaria, Serbia & Romania, May 2018
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Our trip to Bulgaria, Serbia, and Romania was great! Excellent tour director, great driver, very interesting sites, good food, & a nice group of folks. Another successful Gate 1 adventure!

Bob K. Punta Gorda, FL

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