15 Day Croatia, Bosnia & Slovenia with Venice

From

$2849

Land Only

$3709*

Air & Land

15 Day Croatia, Bosnia & Slovenia with Venice

From

$2849

Land Only

$3709*

Air & Land


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Book Now!
Friends & family

Featured Hotels

(Hotels may vary based on departure day of the week)

Click a Date to Book Online

Click a Date to Book Online

2022 Dates & Prices Single Supplement: $1150
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Wed, Aug 24  (Sold Out) $2999 $4229*
Fri, Aug 26  (Sold Out) $2999 $4269*
Wed, Aug 31  (Sold Out) $3199 $4439*
$3449 $4819*
$3449 $4669*
$3449 $4689*
$3349 $4519*
$3299 $4329*
$3149 $4169*
$2899 $3759*
$3149 $3879*
$2849 $3729*
$3149 $3869*
$2899 $3709*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival/departure transfers.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This moderately active trip covers a lot of ground most days. Expect up to three to four hours walking every touring day, where you could encounter some uneven surfaces, cobbled streets, stairs, and steep slopes. Some hiking may be required to access some sites. The longest day spent on the bus is between Zagreb and Bosnia, but will include stops for lunch and breaks. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Flights New York-Zagreb, Venice-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 13 nights accommodations
    • 2 nights Zagreb
    • 1 night Sarajevo
    • 3 nights Dubrovnik
    • 1 night Split
    • 2 nights Plitvice Lakes
    • 2 nights Bled
    • 2 nights Venice
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 21 meals: 13 breakfasts, 8 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Services of local guides in all major cities
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring

Special Features

  • View Zagreb’s monumental Cathedral with its soaring twin spires in bustling Kaptol Square
  • Tour Sarajevo, with its splendid architecture, a beautiful city with a complex history
  • Visit Old Dubrovnik, declared a UNESCO World Heritage Site
  • Excursion to Montenegro, a Mediterranean jewel nestled on the rugged Adriatic coast
  • Walk the cobbled streets of Split’s Old Town to the 4th century Palace of Diocletian
  • Visit Plitvice Lakes National Park, a natural wonderland flanked by thundering waterfalls
  • Travel along the striking Bay of Kvarner to the stunning seaside resort of Opatija
  • Visit the Postojna Caves in Slovenia, the largest and the most visited show cave in Europe
  • Tour Ljubljana, with its unique mixture of Baroque and Art Nouveau architecture
  • In Bled, visit the 11th century castle perched on a steep cliff high above the lake
  • Visit Miramare Castle on the peak of a rocky promontory in the Gulf of Trieste
  • Walking tour of Venice including St. Mark's Square with its extraordinary treasures and architectural wonders

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This moderately active trip covers a lot of ground most days. Expect up to three to four hours walking every touring day, where you could encounter some uneven surfaces, cobbled streets, stairs, and steep slopes. Some hiking may be required to access some sites. The longest day spent on the bus is between Zagreb and Bosnia, but will include stops for lunch and breaks. This is a Classic program. For more information, click here.

Friends & family
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Monday - Depart for Croatia
Depart for Croatia

DAY 2, Tuesday - Arrive in Zagreb
Welcome to Zagreb, a medieval European city with a wealth of historic monuments, and transfer to the hotel. Tonight at approximately 7 PM, attend an orientation with your Tour Manager and fellow travelers on the fascinating journey that awaits you, followed by a Welcome Dinner. We recommend that you select flights which arrive in your destination no later than 5 PM or earlier, if possible
Overnight: Zagreb
Meals: Dinner

DAY 3, Wednesday - Zagreb's Upper and Lower City Tour
Begin the day in busy Kaptol Square in Upper Town, dominated by the monumental Zagreb Cathedral, with its soaring twin spires. Then, head into Zagreb's medieval Upper Town with its cobblestone streets and red-tile-roofed buildings. Walk along Kravi Most, to St. Mark's Church with its brightly colored roof and the 17th century Jesuit Church of St. Catherine. After a stop at the Parliament building, free time to explore the winding streets of the Old Town and Ban Jelacic, the main square. Or take a leisurely stroll along Ilica Street, packed with restaurants, trendy cafes and a vibrant shopping scene. The optional tour to Kumrovec starts in the early afternoon with a scenic drive to Kumrovec, the birthplace of the late Marshal Tito. Visit the Ethnological Museum's restored village houses from the turn of the 19th century. Later, follow a winding road through the Zagorje Hills to a charming farm restaurant for a dinner of local specialties and wine, plus stunning views of Veliki Tabor Castle
Optional: Kumrovec & Dinner
Overnight: Zagreb
Meals: Breakfast

DAY 4, Thursday - Travel to Sarajevo
Today, travel from Zagreb to Sarajevo, the capital of Bosnia and Herzegovina
Overnight: Sarajevo
Meals: Breakfast, Dinner

DAY 5, Friday - Picturesque Sarajevo, Arrive in Dubrovnik
Morning tour of Sarajevo, a beautiful city with a complex history. Arrive at the picturesque Turkish Bazaar (Bascarsija), an ancient trading place with artisan workshops. View many examples of splendid Ottoman architecture around the city center. The city is truly a "living history museum", where mosques built by the Ottomans sit alongside buildings created by the Austro-Hungarians. On to the Gazi Husrev-bey Mosque, the most important Islamic structure in the country, one of the world's finest examples of Ottoman architecture. View the now neglected stadium from the 1984 Winter Olympic Games and visit the Gavrilo Princip Museum, dedicated to Archduke Ferdinand. On your walk, look for the poignant Sarajevo Roses, flower-shaped memorials in the pavement filled with red cement, which are one of the few reminders left of the war. En route to Mostar, a medieval town in northern Herzegovina, enjoy panoramic vistas. Here, view the compelling reconstructed Stari Most Bridge, a staunch symbol of freedom on the Neretva River. End the day in the spectacular walled city of Dubrovnik, lovingly named the "Pearl of the Adriatic." Tonight, enjoy dinner at the hotel
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 6, Saturday - Walking Tour of Dubrovnik
Take a walking tour of Old Dubrovnik. This magnificent Old Town with its treasure of Gothic, Renaissance, and Baroque churches, monasteries and palaces is designated a UNESCO World Heritage Site. Visit the Rector's Palace, an outstanding blend of Gothic and Renaissance architecture and view the monumental Sponza Palace, one of the most beautiful palaces in the city, preserved in its original form. Under the City Bell Tower on Luza Square, view Orlando's Column, dedicated to the legendary knight that saved the city in the 9th century. Then on to view the Dominican Monastery and visit the Franciscan Monastery and its 14th century pharmacy, one of the oldest still-functioning pharmacies in Europe. Tonight, perhaps attend the optional Cruise and Dinner. Venture to St. Jakov beach in Dubrovnik, where a boat ride will take you around the Old City walls, Then enjoy a three course dinner and Dalmatian wine. After dinner return to the Old City Port and enjoy the views of Dubrovnik by night before returning to your hotel
Optional: Cruise & Dinner
Overnight: Dubrovnik
Meals: Breakfast

DAY 7, Sunday - Excursion to Montenegro
Today's excursion takes you on a scenic drive across the Croatian border to Montenegro, a Mediterranean jewel with its crystal clear lakes. Head to the beautiful Bay of Kotor, the longest and deepest fjord in Southern Europe. Take a boat ride that takes you to Our Lady Of The Rocks Church, nestled on an islet off the coast of Perast. View the Roman Catholic Church, the largest building on the islet, with a museum attached to it. Later, visit the dramatically beautiful town of Kotor, butted up against the steep limestone cliffs of Mt Lovcen, with its imposing network of fortifications. Afterward, return to Dubrovnik. Tonight, be sure to enjoy the spectacular sunset as you walk along Dubrovnik's cobbled streets and see the glowing buildings and the fortifications accented against the night sky
Overnight: Dubrovnik
Meals: Breakfast

DAY 8, Monday - Travel to Split, Split City Tour
Depart Dubrovnik and travel north along the dramatic Adriatic coast to the UNESCO protected the seaside town of Split, the second largest city in Croatia. Upon arrival, a walking tour along the cobbled streets of the Old Town features the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. This spectacular palace, a precious example of Roman architecture, is one of the largest and best preserved in the world. See the remains of the Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter with its headless black sphinx guarding the entrance. Spend the remainder of the day discovering the town independently, or taking a leisurely stroll along the scenic waterfront promenade. In the evening, dinner together
Overnight: Split
Meals: Breakfast, Dinner

DAY 9, Tuesday - Sightseeing En Route to Plitvice Lakes
Travel north to historic Trogir, founded by the Greeks in 400 BC. Here, admire the three-naved 13th century Venetian Cathedral of St. Lovro, one of the finest architectural works in Croatia, and the stunning Cipiko Palace. A center of artistic activities, scholars came from around the world to Trogir to study and paint. Continue inland towards Plitvice Lakes National Park, a wonderland of 16 interconnecting lakes, flanked by thundering waterfalls and a huge primeval forest. This area, known as a geological and hydrological phenomenon, is celebrated as one of the most beautiful natural sights in Europe, inscribed on the UNESCO World Heritage list
Overnight: Plitvice Lakes
Meals: Breakfast, Dinner

DAY 10, Wednesday - Walking Tour in Plitvice National Park*
Explore Plitvice National Park today and discover first-hand the breathtaking surroundings of this natural wonder, named a UNESCO World Heritage Site, home to more than 16 lakes and magnificent waterfalls at every turn. As you walk along the zig-zag paths, admire this wonderland of waterfalls, lakes and trees. A guided walk takes you past lush vegetation and along man-made boardwalks to several of the pristine lower lakes. Remainder of the day is at leisure. Share today's adventure with your fellow travelers at dinner tonight
*This a very active day with a walk down to the Plitvice Lakes, that requires good walking shoes
Overnight: Plitvice Lakes
Meals: Breakfast, Dinner

DAY 11, Thursday - Opatija Sightseeing & Postojna Caves En Route to Bled
Today, return to the coast and travel along the striking Bay of Kvarner to the remarkable seaside resort of Opatija, a gem of Croatia's Adriatic coast, with its rich history and picturesque surroundings. Take an orientation tour of Opatija exploring the highlights of this former Imperial resort city. Time to enjoy the pleasures of this area before journeying north to the Postojna Caves in Slovenia, a network of passages, galleries, and chambers. This is the largest and the most visited show cave in Europe. Travel aboard the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world, where the geological past is recorded in a unique manner. You'll be dazzled by the stalactites and stalagmites in a variety of shapes and colors. Afterward continue to Bled, exquisitely set amidst the Julian Alps, for dinner and overnight
Overnight: Bled
Meals: Breakfast, Dinner

DAY 12, Friday - The Alpine Resort of Bled, Ljubljana Excursion
Morning exploration of Bled, with its emerald-green lake, picture postcard church, and medieval castle. Ranked among the world's most beautiful alpine resorts, it's renowned for its mild healing climate and thermal lake waters. Tour the imposing 11th-century Bled Castle, perched on a steep cliff high above the lake, creating a dramatic backdrop to the city. This medieval fortress, with its huge towers, ramparts, moats, and terrace, offers exquisite views. This afternoon, embark on enjoy an excursion to Ljubljana, Slovenia's capital. View the most significant sights of the old city center, with its unique mixture of Baroque and Art Nouveau architecture. Stop at the picturesque open-air market, Three Bridges Square, the Town Hall, and Robba Fountain, one of the city's best known Baroque monuments. The rest of the day is at leisure to enjoy the beautiful surroundings. Tonight, join your fellow travelers for an optional dinner at a traditional Country Inn in the tiny medieval town of Radovljica that includes choices of Slovenian favorites along with wine
Optional: Tour of Radovljica with dinner
Overnight: Bled
Meals: Breakfast

DAY 13, Saturday - Trieste Sightseeing En Route to Venice
Depart Slovenia towards Italy, stopping en route in Trieste, a major seaport in northeastern Italy. Visit Miramare Castle on the peak of a rocky promontory along the Gulf of Trieste.* Continue to magical Venice with time to begin your exploration of this astonishing city on your own. Tonight, indulge yourself at one of the city's fine restaurants, or just sit at an outdoor café and sip a cappuccino or a lovely glass of Italian wine
*For departures after Sep 4, the visit to Miramare Castle will be replaced with a walking tour of Trieste.
Overnight: Venice
Meals: Breakfast

DAY 14, Sunday - Walking Tour of Venice
The discovery of Venice begins on the Island of Murano, known for its artistic and colorful glassware. While here, visit a local factory to witness the art of glassblowing. Afterward, continue to the main Venice Island and take a walking tour with your local guide through the maze of narrow alleyways and bridges before reaching St. Mark's Square. Upon reaching the square, stop to view its most prominent monuments, the pink marble Doge's Palace, Bridge of Sighs, and golden Basilica of San Marco. The Doge's Palace was the official residence of the Venetian ruler. The Bridge of Sighs offers one of the most notable scenes of this Romantic city. Marvel at the golden Basilica of San Marco, that is one of the city's most recognizable landmarks. It was built over several centuries in a fusion of Byzantine, Roman and Venetian architecture. The rest of the day is yours to explore Venice at leisure, or to participate in this afternoon's optional Gondola Ride, offering a different perspective of this unique city built on water. This evening, enjoy a Farewell Dinner at your hotel
Optional: Gondola Ride
Overnight: Venice
Meals: Breakfast, Dinner

DAY 15, Monday - Depart Italy
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Wednesday - Depart for Croatia
Depart for Croatia

DAY 2, Thursday - Arrive in Zagreb
Welcome to Zagreb, a medieval European city with a wealth of historic monuments, and transfer to the hotel. Tonight at approximately 7 PM, attend an orientation with your Tour Manager and fellow travelers on the fascinating journey that awaits you, followed by a Welcome Dinner. We recommend that you select flights which arrive in your destination no later than 5 PM or earlier, if possible
Overnight: Zagreb
Meals: Dinner

DAY 3, Friday - Zagreb's Upper and Lower City Tour
Begin the day in busy Kaptol Square in Upper Town, dominated by the monumental Zagreb Cathedral, with its soaring twin spires. Then, head into Zagreb's medieval Upper Town with its cobblestone streets and red-tile-roofed buildings. Walk along Kravi Most, to St. Mark's Church with its brightly colored roof and the 17th century Jesuit Church of St. Catherine. After a stop at the Parliament building, free time to explore the winding streets of the Old Town and Ban Jelacic, the main square. Or take a leisurely stroll along Ilica Street, packed with restaurants, trendy cafes and a vibrant shopping scene. The optional tour to Kumrovec starts in the early afternoon with a scenic drive to Kumrovec, the birthplace of the late Marshal Tito. Visit the Ethnological Museum's restored village houses from the turn of the 19th century. Later, follow a winding road through the Zagorje Hills to a charming farm restaurant for a dinner of local specialties and wine, plus stunning views of Veliki Tabor Castle
Optional: Kumrovec & Dinner
Overnight: Zagreb
Meals: Breakfast

DAY 4, Saturday - Travel to Sarajevo
Today, travel from Zagreb to Sarajevo, the capital of Bosnia and Herzegovina
Overnight: Sarajevo
Meals: Breakfast, Dinner

DAY 5, Sunday - Picturesque Sarajevo, Arrive in Dubrovnik
Morning tour of Sarajevo, a beautiful city with a complex history. Arrive at the picturesque Turkish Bazaar (Bascarsija), an ancient trading place with artisan workshops. View many examples of splendid Ottoman architecture around the city center. The city is truly a "living history museum", where mosques built by the Ottomans sit alongside buildings created by the Austro-Hungarians. On to the Gazi Husrev-bey Mosque, the most important Islamic structure in the country, one of the world's finest examples of Ottoman architecture. View the now neglected stadium from the 1984 Winter Olympic Games and visit the Gavrilo Princip Museum, dedicated to Archduke Ferdinand. On your walk, look for the poignant Sarajevo Roses, flower-shaped memorials in the pavement filled with red cement, which are one of the few reminders left of the war. En route to Mostar, a medieval town in northern Herzegovina, enjoy panoramic vistas. Here, view the compelling reconstructed Stari Most Bridge, a staunch symbol of freedom on the Neretva River. End the day in the spectacular walled city of Dubrovnik, lovingly named the "Pearl of the Adriatic." Tonight, enjoy dinner at the hotel
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 6, Monday - Walking Tour of Dubrovnik
Take a walking tour of Old Dubrovnik. This magnificent Old Town with its treasure of Gothic, Renaissance, and Baroque churches, monasteries and palaces is designated a UNESCO World Heritage Site. Visit the Rector's Palace, an outstanding blend of Gothic and Renaissance architecture and view the monumental Sponza Palace, one of the most beautiful palaces in the city, preserved in its original form. Under the City Bell Tower on Luza Square, view Orlando's Column, dedicated to the legendary knight that saved the city in the 9th century. Then on to view the Dominican Monastery and visit the Franciscan Monastery and its 14th century pharmacy, one of the oldest still-functioning pharmacies in Europe. Tonight, perhaps attend the optional Cruise and Dinner. Venture to St. Jakov beach in Dubrovnik, where a boat ride will take you around the Old City walls, Then enjoy a three course dinner and Dalmatian wine. After dinner return to the Old City Port and enjoy the views of Dubrovnik by night before returning to your hotel
Optional: Cruise & Dinner
Overnight: Dubrovnik
Meals: Breakfast

DAY 7, Tuesday - Excursion to Montenegro
Today's excursion takes you on a scenic drive across the Croatian border to Montenegro, a Mediterranean jewel with its crystal clear lakes. Head to the beautiful Bay of Kotor, the longest and deepest fjord in Southern Europe. Take a boat ride that takes you to Our Lady Of The Rocks Church, nestled on an islet off the coast of Perast. View the Roman Catholic Church, the largest building on the islet, with a museum attached to it. Later, visit the dramatically beautiful town of Kotor, butted up against the steep limestone cliffs of Mt Lovcen, with its imposing network of fortifications. Afterward, return to Dubrovnik. Tonight, be sure to enjoy the spectacular sunset as you walk along Dubrovnik's cobbled streets and see the glowing buildings and the fortifications accented against the night sky
Overnight: Dubrovnik
Meals: Breakfast

DAY 8, Wednesday - Travel to Split, Split City Tour
Depart Dubrovnik and travel north along the dramatic Adriatic coast to the UNESCO protected the seaside town of Split, the second largest city in Croatia. Upon arrival, a walking tour along the cobbled streets of the Old Town features the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. This spectacular palace, a precious example of Roman architecture, is one of the largest and best preserved in the world. See the remains of the Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter with its headless black sphinx guarding the entrance. Spend the remainder of the day discovering the town independently, or taking a leisurely stroll along the scenic waterfront promenade. In the evening, dinner together
Overnight: Split
Meals: Breakfast, Dinner

DAY 9, Thursday - Sightseeing En Route to Plitvice Lakes
Travel north to historic Trogir, founded by the Greeks in 400 BC. Here, admire the three-naved 13th century Venetian Cathedral of St. Lovro, one of the finest architectural works in Croatia, and the stunning Cipiko Palace. A center of artistic activities, scholars came from around the world to Trogir to study and paint. Continue inland towards Plitvice Lakes National Park, a wonderland of 16 interconnecting lakes, flanked by thundering waterfalls and a huge primeval forest. This area, known as a geological and hydrological phenomenon, is celebrated as one of the most beautiful natural sights in Europe, inscribed on the UNESCO World Heritage list
Overnight: Plitvice Lakes
Meals: Breakfast, Dinner

DAY 10, Friday - Walking Tour in Plitvice National Park*
Explore Plitvice National Park today and discover first-hand the breathtaking surroundings of this natural wonder, named a UNESCO World Heritage Site, home to more than 16 lakes and magnificent waterfalls at every turn. As you walk along the zig-zag paths, admire this wonderland of waterfalls, lakes and trees. A guided walk takes you past lush vegetation and along man-made boardwalks to several of the pristine lower lakes. Remainder of the day is at leisure. Share today's adventure with your fellow travelers at dinner tonight
*This a very active day with a walk down to the Plitvice Lakes, that requires good walking shoes
Overnight: Plitvice Lakes
Meals: Breakfast, Dinner

DAY 11, Saturday - Opatija Sightseeing & Postojna Caves En Route to Bled
Today, return to the coast and travel along the striking Bay of Kvarner to the remarkable seaside resort of Opatija, a gem of Croatia's Adriatic coast, with its rich history and picturesque surroundings. Take an orientation tour of Opatija exploring the highlights of this former Imperial resort city. Time to enjoy the pleasures of this area before journeying north to the Postojna Caves in Slovenia, a network of passages, galleries, and chambers. This is the largest and the most visited show cave in Europe. Travel aboard the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world, where the geological past is recorded in a unique manner. You'll be dazzled by the stalactites and stalagmites in a variety of shapes and colors. Afterward continue to Bled, exquisitely set amidst the Julian Alps, for dinner and overnight
Overnight: Bled
Meals: Breakfast, Dinner

DAY 12, Sunday - The Alpine Resort of Bled, Ljubljana Excursion
Morning exploration of Bled, with its emerald-green lake, picture postcard church, and medieval castle. Ranked among the world's most beautiful alpine resorts, it's renowned for its mild healing climate and thermal lake waters. Tour the imposing 11th-century Bled Castle, perched on a steep cliff high above the lake, creating a dramatic backdrop to the city. This medieval fortress, with its huge towers, ramparts, moats, and terrace, offers exquisite views. This afternoon, embark on enjoy an excursion to Ljubljana, Slovenia's capital. View the most significant sights of the old city center, with its unique mixture of Baroque and Art Nouveau architecture. Stop at the picturesque open-air market, Three Bridges Square, the Town Hall, and Robba Fountain, one of the city's best known Baroque monuments. The rest of the day is at leisure to enjoy the beautiful surroundings. Tonight, join your fellow travelers for an optional dinner at a traditional Country Inn in the tiny medieval town of Radovljica that includes choices of Slovenian favorites along with wine
Optional: Tour of Radovljica with dinner
Overnight: Bled
Meals: Breakfast

DAY 13, Monday - Trieste Sightseeing En Route to Venice
Depart Slovenia towards Italy, stopping en route in Trieste, a major seaport in northeastern Italy. Visit Miramare Castle on the peak of a rocky promontory along the Gulf of Trieste.* Continue to magical Venice with time to begin your exploration of this astonishing city on your own. Tonight, indulge yourself at one of the city's fine restaurants, or just sit at an outdoor café and sip a cappuccino or a lovely glass of Italian wine
*For departures after Sep 4, the visit to Miramare Castle will be replaced with a walking tour of Trieste.
Overnight: Venice
Meals: Breakfast

DAY 14, Tuesday - Walking Tour of Venice
The discovery of Venice begins on the Island of Murano, known for its artistic and colorful glassware. While here, visit a local factory to witness the art of glassblowing. Afterward, continue to the main Venice Island and take a walking tour with your local guide through the maze of narrow alleyways and bridges before reaching St. Mark's Square. Upon reaching the square, stop to view its most prominent monuments, the pink marble Doge's Palace, Bridge of Sighs, and golden Basilica of San Marco. The Doge's Palace was the official residence of the Venetian ruler. The Bridge of Sighs offers one of the most notable scenes of this Romantic city. Marvel at the golden Basilica of San Marco, that is one of the city's most recognizable landmarks. It was built over several centuries in a fusion of Byzantine, Roman and Venetian architecture. The rest of the day is yours to explore Venice at leisure, or to participate in this afternoon's optional Gondola Ride, offering a different perspective of this unique city built on water. This evening, enjoy a Farewell Dinner at your hotel
Optional: Gondola Ride
Overnight: Venice
Meals: Breakfast, Dinner

DAY 15, Wednesday - Depart Italy
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Friday - Depart for Croatia
Depart for Croatia

DAY 2, Saturday - Arrive in Zagreb
Welcome to Zagreb, a medieval European city with a wealth of historic monuments, and transfer to the hotel. Tonight at approximately 7 PM, attend an orientation with your Tour Manager and fellow travelers on the fascinating journey that awaits you, followed by a Welcome Dinner. We recommend that you select flights which arrive in your destination no later than 5 PM or earlier, if possible
Overnight: Zagreb
Meals: Dinner

DAY 3, Sunday - Zagreb's Upper and Lower City Tour
Begin the day in busy Kaptol Square in Upper Town, dominated by the monumental Zagreb Cathedral, with its soaring twin spires. Then, head into Zagreb's medieval Upper Town with its cobblestone streets and red-tile-roofed buildings. Walk along Kravi Most, to St. Mark's Church with its brightly colored roof and the 17th century Jesuit Church of St. Catherine. After a stop at the Parliament building, free time to explore the winding streets of the Old Town and Ban Jelacic, the main square. Or take a leisurely stroll along Ilica Street, packed with restaurants, trendy cafes and a vibrant shopping scene. The optional tour to Kumrovec starts in the early afternoon with a scenic drive to Kumrovec, the birthplace of the late Marshal Tito. Visit the Ethnological Museum's restored village houses from the turn of the 19th century. Later, follow a winding road through the Zagorje Hills to a charming farm restaurant for a dinner of local specialties and wine, plus stunning views of Veliki Tabor Castle
Optional: Kumrovec & Dinner
Overnight: Zagreb
Meals: Breakfast

DAY 4, Monday - Travel to Sarajevo
Today, travel from Zagreb to Sarajevo, the capital of Bosnia and Herzegovina
Overnight: Sarajevo
Meals: Breakfast, Dinner

DAY 5, Tuesday - Picturesque Sarajevo, Arrive in Dubrovnik
Morning tour of Sarajevo, a beautiful city with a complex history. Arrive at the picturesque Turkish Bazaar (Bascarsija), an ancient trading place with artisan workshops. View many examples of splendid Ottoman architecture around the city center. The city is truly a "living history museum", where mosques built by the Ottomans sit alongside buildings created by the Austro-Hungarians. On to the Gazi Husrev-bey Mosque, the most important Islamic structure in the country, one of the world's finest examples of Ottoman architecture. View the now neglected stadium from the 1984 Winter Olympic Games and visit the Gavrilo Princip Museum, dedicated to Archduke Ferdinand. On your walk, look for the poignant Sarajevo Roses, flower-shaped memorials in the pavement filled with red cement, which are one of the few reminders left of the war. En route to Mostar, a medieval town in northern Herzegovina, enjoy panoramic vistas. Here, view the compelling reconstructed Stari Most Bridge, a staunch symbol of freedom on the Neretva River. End the day in the spectacular walled city of Dubrovnik, lovingly named the "Pearl of the Adriatic." Tonight, enjoy dinner at the hotel
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 6, Wednesday - Walking Tour of Dubrovnik
Begin the day with a walking tour of Dubrovnik and view the monumental Sponza Palace, one of the most beautiful palaces in the city, preserved in its original form. Under the City Bell Tower on Luza Square, view Orlando's Column, dedicated to the legendary knight that saved the city in the 9th century. Then view the Dominican Monastery and visit the Franciscan Monastery and its 14th century pharmacy, one of the oldest still-functioning pharmacies in Europe. Tonight, perhaps attend the optional Cruise and Dinner. Venture to St. Jakov beach in Dubrovnik, where a boat ride will take you around the Old City walls, Then enjoy a three course dinner and Dalmatian wine. After dinner return to the Old City Port and enjoy the views of Dubrovnik by night before returning to your hotel
Optional: Cruise & Dinner
Overnight: Dubrovnik
Meals: Breakfast

DAY 7, Thursday - Excursion to Montenegro
Today's excursion takes you on a scenic drive across the Croatian border to Montenegro, a Mediterranean jewel with its crystal clear lakes. Head to the beautiful Bay of Kotor, the longest and deepest fjord in Southern Europe. Take a boat ride that takes you to Our Lady Of The Rocks Church, nestled on an islet off the coast of Perast. View the Roman Catholic Church, the largest building on the islet, with a museum attached to it. Later, visit the dramatically beautiful town of Kotor, butted up against the steep limestone cliffs of Mt Lovcen, with its imposing network of fortifications. Afterward, return to Dubrovnik. Tonight, be sure to enjoy the spectacular sunset as you walk along Dubrovnik's cobbled streets and see the glowing buildings and the fortifications accented against the night sky
Overnight: Dubrovnik
Meals: Breakfast

DAY 8, Friday - Travel to Split, Split City Tour
Depart Dubrovnik and travel north along the dramatic Adriatic coast to the UNESCO protected the seaside town of Split, the second largest city in Croatia. Upon arrival, a walking tour along the cobbled streets of the Old Town features the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. This spectacular palace, a precious example of Roman architecture, is one of the largest and best preserved in the world. See the remains of the Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter with its headless black sphinx guarding the entrance. Spend the remainder of the day discovering the town independently, or taking a leisurely stroll along the scenic waterfront promenade. In the evening, dinner together
Overnight: Split
Meals: Breakfast, Dinner

DAY 9, Saturday - Sightseeing En Route to Plitvice Lakes
Travel north to historic Trogir, founded by the Greeks in 400 BC. Here, admire the three-naved 13th century Venetian Cathedral of St. Lovro, one of the finest architectural works in Croatia, and the stunning Cipiko Palace. A center of artistic activities, scholars came from around the world to Trogir to study and paint. Continue inland towards Plitvice Lakes National Park, a wonderland of 16 interconnecting lakes, flanked by thundering waterfalls and a huge primeval forest. This area, known as a geological and hydrological phenomenon, is celebrated as one of the most beautiful natural sights in Europe, inscribed on the UNESCO World Heritage list
Overnight: Plitvice Lakes
Meals: Breakfast, Dinner

DAY 10, Sunday - Walking Tour in Plitvice National Park*
Explore Plitvice National Park today and discover first-hand the breathtaking surroundings of this natural wonder, named a UNESCO World Heritage Site, home to more than 16 lakes and magnificent waterfalls at every turn. As you walk along the zig-zag paths, admire this wonderland of waterfalls, lakes and trees. A guided walk takes you past lush vegetation and along man-made boardwalks to several of the pristine lower lakes. Remainder of the day is at leisure. Share today's adventure with your fellow travelers at dinner tonight
*This a very active day with a walk down to the Plitvice Lakes, that requires good walking shoes
Overnight: Plitvice Lakes
Meals: Breakfast, Dinner

DAY 11, Monday - Opatija Sightseeing & Postojna Caves En Route to Bled
Today, return to the coast and travel along the striking Bay of Kvarner to the remarkable seaside resort of Opatija, a gem of Croatia's Adriatic coast, with its rich history and picturesque surroundings. Take an orientation tour of Opatija exploring the highlights of this former Imperial resort city. Time to enjoy the pleasures of this area before journeying north to the Postojna Caves in Slovenia, a network of passages, galleries, and chambers. This is the largest and the most visited show cave in Europe. Travel aboard the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world, where the geological past is recorded in a unique manner. You'll be dazzled by the stalactites and stalagmites in a variety of shapes and colors. Afterward continue to Bled, exquisitely set amidst the Julian Alps, for dinner and overnight
Overnight: Bled
Meals: Breakfast, Dinner

DAY 12, Tuesday - The Alpine Resort of Bled, Ljubljana Excursion
Morning exploration of Bled, with its emerald-green lake, picture postcard church, and medieval castle. Ranked among the world's most beautiful alpine resorts, it's renowned for its mild healing climate and thermal lake waters. Tour the imposing 11th-century Bled Castle, perched on a steep cliff high above the lake, creating a dramatic backdrop to the city. This medieval fortress, with its huge towers, ramparts, moats, and terrace, offers exquisite views. This afternoon, embark on enjoy an excursion to Ljubljana, Slovenia's capital. View the most significant sights of the old city center, with its unique mixture of Baroque and Art Nouveau architecture. Stop at the picturesque open-air market, Three Bridges Square, the Town Hall, and Robba Fountain, one of the city's best known Baroque monuments. The rest of the day is at leisure to enjoy the beautiful surroundings. Tonight, join your fellow travelers for an optional dinner at a traditional Country Inn in the tiny medieval town of Radovljica that includes choices of Slovenian favorites along with wine
Optional: Tour of Radovljica with dinner
Overnight: Bled
Meals: Breakfast

DAY 13, Wednesday - Trieste Sightseeing En Route to Venice
Depart Slovenia towards Italy, stopping en route in Trieste, a major seaport in northeastern Italy. Visit Miramare Castle on the peak of a rocky promontory along the Gulf of Trieste.* Continue to magical Venice with time to begin your exploration of this astonishing city on your own. Tonight, indulge yourself at one of the city's fine restaurants, or just sit at an outdoor café and sip a cappuccino or a lovely glass of Italian wine
*For departures after Sep 4, the visit to Miramare Castle will be replaced with a walking tour of Trieste.
Overnight: Venice
Meals: Breakfast

DAY 14, Thursday - Walking Tour of Venice
The discovery of Venice begins on the Island of Murano, known for its artistic and colorful glassware. While here, visit a local factory to witness the art of glassblowing. Afterward, continue to the main Venice Island and take a walking tour with your local guide through the maze of narrow alleyways and bridges before reaching St. Mark's Square. Upon reaching the square, stop to view its most prominent monuments, the pink marble Doge's Palace, Bridge of Sighs, and golden Basilica of San Marco. The Doge's Palace was the official residence of the Venetian ruler. The Bridge of Sighs offers one of the most notable scenes of this Romantic city. Marvel at the golden Basilica of San Marco, that is one of the city's most recognizable landmarks. It was built over several centuries in a fusion of Byzantine, Roman and Venetian architecture. The rest of the day is yours to explore Venice at leisure, or to participate in this afternoon's optional Gondola Ride, offering a different perspective of this unique city built on water. This evening, enjoy a Farewell Dinner at your hotel
Optional: Gondola Ride
Overnight: Venice
Meals: Breakfast, Dinner

DAY 15, Friday - Depart Italy
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Croatian Countryside with dinner

Start your tour in the early afternoon with a scenic drive to Kumrovec, situated on the bank of the river Sutla, along the Croatian-Slovenian border. Kumrovec's fame is that it was the birthplace of the late marshal Tito, the president of former Yugoslavia, whose house has since been turned into a museum. Today, the major attraction of Kumrovec is the Ethnological Museum Staro Selo (Old Village) with very well preserved village houses from the turn of the 19th and the 20th centuries. Up to forty houses and other farmstead facilities have been restored, which makes Staro Selo the most attractive place of this kind in Croatia. Later, follow a winding road through the Zagorje hills. An early dinner of genuine local specialties and wine is served at a charming farm restaurant with magnificent views of the 15th century castle Veliki Tabor.

Pick-up details to be advised locally. Approximate tour duration is 5 hours.

Day #3 25 Apr 2022 - 31 Oct 2023 $67.00
Croatian Countryside with dinner Thumbnail
Cruise & Dinner

Sv.Jakov (St.James) beach in Dubrovnik is one of the most beautiful beaches in the area. A motor boat ride will take you around the Old City walls to St. Jakov Beach, where you will enjoy a three course dinner and Dalmatian wine. After dinner return to the Old City Port. Enjoy a glimpse of Dubrovnik by night before boarding your bus at Pile Gate to return to the hotel. Boat ride depends on weather conditions.

Pick-up details to be advised locally. Approximate tour duration is 4.5 hours.

Day #6 01 Apr 2021 - 31 Dec 2023 $83.00
Cruise & Dinner Thumbnail
Tour of Radovljica with dinner

This evening, visit the little medieval town of Radovljica and take a short walk through its old section. Later, stop at a popular and traditional country inn. Your dinner will include a selection of traditional Slovenian dishes and wine.

Pick-up details to be advised locally. Approximate tour duration is 2 hours.

Day #12 01 Apr 2021 - 31 Dec 2023 $61.00
Tour of Radovljica with dinner Thumbnail
Gondola Ride

One of the experiences of any Italian holiday is a Venetian gondola ride. For centuries, the traditional flat bottom boat has been a major means of transportation in Venice though its primary role today is to take tourists on rides. Gondoliers may seem like "rough-and-ready" characters, however they are actually highly skilled operators constantly working on the perfect balance of this watercraft. The profession, handed down from generation to generation, is regulated by a guild which issues a limited number of licenses to highly trained gondoliers to navigate the narrow spaces of the Venetian canals. Explore part of the Grand Canal as well as some other hidden minor waterways. The gondola holds a maximum of six passengers. Please note that this is not a private gondola ride. Your gondolier will indicate the seating arrangements to balance the boat and you may not be seated next to your travel companions. Though you may envision the gondolier singing to you, there will only be a musician aboard one of the boats in your fleet of several different gondolas.

Pick-up details to be advised locally. Approximate tour duration is 30 minutes.

Day #14 01 Apr 2022 - 31 Mar 2024 $65.00
Gondola Ride Thumbnail
Croatian Countryside with dinner

Start your tour in the early afternoon with a scenic drive to Kumrovec, situated on the bank of the river Sutla, along the Croatian-Slovenian border. Kumrovec's fame is that it was the birthplace of the late marshal Tito, the president of former Yugoslavia, whose house has since been turned into a museum. Today, the major attraction of Kumrovec is the Ethnological Museum Staro Selo (Old Village) with very well preserved village houses from the turn of the 19th and the 20th centuries. Up to forty houses and other farmstead facilities have been restored, which makes Staro Selo the most attractive place of this kind in Croatia. Later, follow a winding road through the Zagorje hills. An early dinner of genuine local specialties and wine is served at a charming farm restaurant with magnificent views of the 15th century castle Veliki Tabor.

Pick-up details to be advised locally. Approximate tour duration is 5 hours.

Day #3 25 Apr 2022 - 31 Oct 2023 $67.00
Croatian Countryside with dinner Thumbnail
Cruise & Dinner

Sv.Jakov (St.James) beach in Dubrovnik is one of the most beautiful beaches in the area. A motor boat ride will take you around the Old City walls to St. Jakov Beach, where you will enjoy a three course dinner and Dalmatian wine. After dinner return to the Old City Port. Enjoy a glimpse of Dubrovnik by night before boarding your bus at Pile Gate to return to the hotel. Boat ride depends on weather conditions.

Pick-up details to be advised locally. Approximate tour duration is 4.5 hours.

Day #6 01 Apr 2021 - 31 Dec 2023 $83.00
Cruise & Dinner Thumbnail
Tour of Radovljica with dinner

This evening, visit the little medieval town of Radovljica and take a short walk through its old section. Later, stop at a popular and traditional country inn. Your dinner will include a selection of traditional Slovenian dishes and wine.

Pick-up details to be advised locally. Approximate tour duration is 2 hours.

Day #12 01 Apr 2021 - 31 Dec 2023 $61.00
Tour of Radovljica with dinner Thumbnail
Gondola Ride

One of the experiences of any Italian holiday is a Venetian gondola ride. For centuries, the traditional flat bottom boat has been a major means of transportation in Venice though its primary role today is to take tourists on rides. Gondoliers may seem like "rough-and-ready" characters, however they are actually highly skilled operators constantly working on the perfect balance of this watercraft. The profession, handed down from generation to generation, is regulated by a guild which issues a limited number of licenses to highly trained gondoliers to navigate the narrow spaces of the Venetian canals. Explore part of the Grand Canal as well as some other hidden minor waterways. The gondola holds a maximum of six passengers. Please note that this is not a private gondola ride. Your gondolier will indicate the seating arrangements to balance the boat and you may not be seated next to your travel companions. Though you may envision the gondolier singing to you, there will only be a musician aboard one of the boats in your fleet of several different gondolas.

Pick-up details to be advised locally. Approximate tour duration is 30 minutes.

Day #14 01 Apr 2022 - 31 Mar 2024 $65.00
Gondola Ride Thumbnail
Croatian Countryside with dinner

Start your tour in the early afternoon with a scenic drive to Kumrovec, situated on the bank of the river Sutla, along the Croatian-Slovenian border. Kumrovec's fame is that it was the birthplace of the late marshal Tito, the president of former Yugoslavia, whose house has since been turned into a museum. Today, the major attraction of Kumrovec is the Ethnological Museum Staro Selo (Old Village) with very well preserved village houses from the turn of the 19th and the 20th centuries. Up to forty houses and other farmstead facilities have been restored, which makes Staro Selo the most attractive place of this kind in Croatia. Later, follow a winding road through the Zagorje hills. An early dinner of genuine local specialties and wine is served at a charming farm restaurant with magnificent views of the 15th century castle Veliki Tabor.

Pick-up details to be advised locally. Approximate tour duration is 5 hours.

Day #3 25 Apr 2022 - 31 Oct 2023 $67.00
Croatian Countryside with dinner Thumbnail
Cruise & Dinner

Sv.Jakov (St.James) beach in Dubrovnik is one of the most beautiful beaches in the area. A motor boat ride will take you around the Old City walls to St. Jakov Beach, where you will enjoy a three course dinner and Dalmatian wine. After dinner return to the Old City Port. Enjoy a glimpse of Dubrovnik by night before boarding your bus at Pile Gate to return to the hotel. Boat ride depends on weather conditions.

Pick-up details to be advised locally. Approximate tour duration is 4.5 hours.

Day #6 01 Apr 2021 - 31 Dec 2023 $83.00
Cruise & Dinner Thumbnail
Tour of Radovljica with dinner

This evening, visit the little medieval town of Radovljica and take a short walk through its old section. Later, stop at a popular and traditional country inn. Your dinner will include a selection of traditional Slovenian dishes and wine.

Pick-up details to be advised locally. Approximate tour duration is 2 hours.

Day #12 01 Apr 2021 - 31 Dec 2023 $61.00
Tour of Radovljica with dinner Thumbnail
Gondola Ride

One of the experiences of any Italian holiday is a Venetian gondola ride. For centuries, the traditional flat bottom boat has been a major means of transportation in Venice though its primary role today is to take tourists on rides. Gondoliers may seem like "rough-and-ready" characters, however they are actually highly skilled operators constantly working on the perfect balance of this watercraft. The profession, handed down from generation to generation, is regulated by a guild which issues a limited number of licenses to highly trained gondoliers to navigate the narrow spaces of the Venetian canals. Explore part of the Grand Canal as well as some other hidden minor waterways. The gondola holds a maximum of six passengers. Please note that this is not a private gondola ride. Your gondolier will indicate the seating arrangements to balance the boat and you may not be seated next to your travel companions. Though you may envision the gondolier singing to you, there will only be a musician aboard one of the boats in your fleet of several different gondolas.

Pick-up details to be advised locally. Approximate tour duration is 30 minutes.

Day #14 01 Apr 2022 - 31 Mar 2024 $65.00
Gondola Ride Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Italy - Spring and Fall: 55-75°F; Summer: 70-85°F; Winter: 40-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Italy Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#italy-weather

Slovenia - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures:https://www.gate1travel.com/weather/europe/default.aspx#slovenia-weather

Croatia - Spring and Autumn: 40–65°F; Summer: 65–85°F; Winter: 30–45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#croatia-weather

Montenegro - Spring and Autumn: 50–65°F; Summer: 65–85°F; Winter: 40–50°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Bosnia and Herzegovina - Spring and Autumn: 50-60ºF; Summer: 60-70ºF; Winter: 30-40ºF. Bring comfortable shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

ITALY: Books
Venice Is a Fish: A Sensual Guide by Tiziano Scarpa
Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias
Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes
Caesar: Life of a Colossus by Adrian Keith Goldsworthy
Italy for the Gourmet Traveler by Fred Plotkin
Medici: Godfathers of the Renaissance by Paul Strathern
A Day in the Life of Ancient Rome by Alberto Angela
The Adventures of Pinocchio by Carlo Collodi
Roma: The Novel of Ancient Rome by Steven Saylor

ITALY: Films
The Great Beauty (2013)
I Am Love (2010)
Under the Tuscan Sun (2003)
The Talented Mr. Ripley (1999)
Life is Beautiful (1997)
A Room with a View (1985)
La Dolce Vita (1960)
Three Coins in the Fountain (1954)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Venice Transfers - Most transfers in Venice are provided by water taxi (occasionally transfers may be provided by car). Only those hotels with a canal mooring can be reached directly. For all others, the water taxi will drop off and pick up at the nearest mooring. It will then be necessary to walk to your hotel. In some cases the hotel may be several blocks away. Some mooring areas cannot be reached during high or low tide, heavy rain, or storms. In this event, the nearest available mooring will be used. Since few of the mooring areas have porters to assist with transporting luggage, it is strongly recommended that you travel with one piece of wheeled luggage that you are comfortable handling on your own.

Venice Airport Link Shared Water Taxi Transfers (Hotel to Airport) - The departure time & location of your transfer will be advised at least 24 hours prior to your departure. If you do not receive this information by that time, please call the Local Phone number provided on your voucher. Please be at the mooring location indicated at least 5 minutes prior to pick up time. Your pre-paid voucher is valid only for the Airport Link water taxi operated by BUCINTORO and only for the date indicated on your voucher and time communicated locally. Your pre-paid Gate 1 voucher is NOT valid for any other water taxi. Upon arrival at the airport, it will be necessary to walk approximately half a mile, with your luggage, from the dock to the terminal.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Venice City Tax - The authorities of Venice apply a city tax on all hotels. The tax requires a contribution of Euro 3.50 per person per night for a 3 star hotel, Euro 4.50 per person per night for 4 star hotels and Euro 5 per person per night for a 5 star hotel. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who is able to pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Italy - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service.

Slovenia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Montenegro - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Bosnia and Herzegovina - Gratuities are appreciated and expected for good service in restaurants and other places. Restaurant bills often include a service charge.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Croatian Kuna is the currency of Croatia.

Montenegro - The Euro is the currency of Montenegro.

Bosnia and Herzegovina - The convertible mark is the currency of Bosnia. Bank opening hours are typically Monday through Friday, 8 am to 7 pm and Saturday from 8 am to 1 pm. ATM machines can be found in both large and small cities.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.

Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Montenegro - Both boutiques and open markets abound in Montenegro. For local flavor, look for wine, jewelry, and paintings by regional artists. Fine clothing and accessories by Italian designers are also widely available.

Bosnia and Herzegovina - Favorite items to buy in Bosnia include woodcarvings, ceramics, brass coffee-pots, handmade carpets, woolen items, wines, folk-art, tapestries, embroidery and leather pieces. Stores open early in the morning and remain open until 8:00 pm, while shopping centres are open until 10:00 pm.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales.

Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome.

Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites.

Local Emergency Phone Numbers
Italy
  • Ambulance/Medical: 118
  • Fire: 115
  • Police: 112

Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Montenegro
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Bosnia and Herzegovina
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Languages
Italy - Italian is the local language. English is generally spoken in tourist areas.

Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Montenegro - Montenegrin and Serbian are the local languages. Limited English is generally spoken in tourist areas.

Bosnia and Herzegovina - Bosnian, Serbian, and Croatian are the local languages. Limited English is also spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Italy - The voltage used is 220 volts.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Montenegro - The voltage used is 220 volts.

Bosnia and Herzegovina - The voltage used is 220 volts.

Code of Conduct
Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.

Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Montenegro - Shaking hands is a standard form of greeting. Normal courtesies should be observed.

Bosnia and Herzegovina - Shaking hands is a standard form of greeting, and Bosnians are known to be especially friendly to visitors. Normal courtesies should be observed. When the subject of ethnic or political conflict arises, it is best to simply listen to the speaker's viewpoint.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Montenegro - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Bosnia and Herzegovina - Bosnian cuisine is influenced by Turkish and Mediterranean cuisines. Traditional foods include Cevapi, Burek, Begova Corba, Klepe, Dolma, and Bosanski Lonac. Bosnian coffee is the preferred beverage. Alcoholic drinks include Rakia, local wine & beer. While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Tap water is safe to drink. Bosnian mealtimes are as follows: lunch is from 2:00-3:00 pm and dinner from 8:00-9:00 pm, even later during the Summer.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Italy

Holidays 2022

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 17: Easter Sunday
Apr 18: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2023

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 9: Easter Sunday
Apr 10: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:

Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus)
Catania: Feb 3-5; Aug 17 (St. Agatha)
Sorrento: Feb 14 (St. Antoninus)
Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus)
Como: Apr 2; Aug 31 (St. Abbondio)
Ragusa: Apr 23 (St. George)
Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day)
Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta)
Baveno: Jun 19 (Sts. Gervasius & Protasius)
Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna)
Florence, Genoa & Turin: Jun 24 (St John the Baptist)
Amalfi: Jun 27; Nov 30 (St. Andrew)
Rome: Jun 29 (St. Peter & Paul)
Siena: Jul 2 & Aug 16, Palio horserace
Taormina: Jul 8-9 (St. Pancras)
Palermo: Jul 15 (St. Rosalia)
Santa Margherita Ligure: July 20 (St. Margaret of Antiochia)
Lecce: Aug 26 (St. Orontius)
Naples: Sep 19 (St. Gennaro)
Bologna: Oct 4 (St. Petronius)
Trieste: Nov 3 (St. Giusto)
Montecatini: Dec 4 (St. Barbara)
Bari: Dec 6 (St. Nicholas)
Milan & Stresa: Dec 7 (St. Ambrose)
Siracusa: Dec 13 (St. Lucy)

Holidays - Slovenia

Holidays 2022

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Apr 17: Easter Sunday
Apr 18: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 5: Whit Sunday
Jun 25:Statehood Day
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Apr 9: Easter Sunday
Apr 10: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
May 28: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 16: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Aug 5: Homeland Thanksgiving Day
Aug 15: Feast of the Assumption
Oct 8: Independence Day
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 8: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Oct 8: Independence Day
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays - Montenegro

Holidays 2022

Jan 1: New Year's Day
Jan 2: Second Day of New Year's Day
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 22: Orthodox Good Friday
Apr 24: Orthodox Easter Sunday
Apr 25: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Second Day
Jul 13: Sovereignty Day Of Montenegro
Jul 14: Sovereignty Day Of Montenegro Second Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 3: New Year's Day observed
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 14: Orthodox Good Friday
Apr 16: Orthodox Easter Sunday
Apr 17: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Holiday
May 23: Independence Day observed
Jul 13: Sovereignty Day Of Montenegro
Jul 14: Sovereignty Day Of Montenegro Second Day
Dec 31: New Year's Eve

Holidays - Bosnia & Herzegovina

Holidays 2022

Jan 1: New Year's Day
Jan 2: Second Day of New Year's Day
Jan 7: Orthodox Christmas Day
Mar 1: Independence Day
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day
May 2: Labor Holiday Second Day
May 9: Victory Day
May 3: End of Ramadan
Jul 10: Feast of the Sacrifice
Nov 1: All Saints' Day
Nov 21: Dayton Peace Agreement Day
Nov 25: Statehood Day
Dec 25: Christmas Day
Dec 31: New Year's Eve

Papal Audiences, Vatican City - Italy
General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.

Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket.

New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Italy - Spring and Fall: 55-75°F; Summer: 70-85°F; Winter: 40-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Italy Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#italy-weather

Slovenia - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures:https://www.gate1travel.com/weather/europe/default.aspx#slovenia-weather

Croatia - Spring and Autumn: 40–65°F; Summer: 65–85°F; Winter: 30–45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#croatia-weather

Montenegro - Spring and Autumn: 50–65°F; Summer: 65–85°F; Winter: 40–50°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Bosnia and Herzegovina - Spring and Autumn: 50-60ºF; Summer: 60-70ºF; Winter: 30-40ºF. Bring comfortable shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

ITALY: Books
Venice Is a Fish: A Sensual Guide by Tiziano Scarpa
Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias
Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes
Caesar: Life of a Colossus by Adrian Keith Goldsworthy
Italy for the Gourmet Traveler by Fred Plotkin
Medici: Godfathers of the Renaissance by Paul Strathern
A Day in the Life of Ancient Rome by Alberto Angela
The Adventures of Pinocchio by Carlo Collodi
Roma: The Novel of Ancient Rome by Steven Saylor

ITALY: Films
The Great Beauty (2013)
I Am Love (2010)
Under the Tuscan Sun (2003)
The Talented Mr. Ripley (1999)
Life is Beautiful (1997)
A Room with a View (1985)
La Dolce Vita (1960)
Three Coins in the Fountain (1954)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Venice Transfers - Most transfers in Venice are provided by water taxi (occasionally transfers may be provided by car). Only those hotels with a canal mooring can be reached directly. For all others, the water taxi will drop off and pick up at the nearest mooring. It will then be necessary to walk to your hotel. In some cases the hotel may be several blocks away. Some mooring areas cannot be reached during high or low tide, heavy rain, or storms. In this event, the nearest available mooring will be used. Since few of the mooring areas have porters to assist with transporting luggage, it is strongly recommended that you travel with one piece of wheeled luggage that you are comfortable handling on your own.

Venice Airport Link Shared Water Taxi Transfers (Hotel to Airport) - The departure time & location of your transfer will be advised at least 24 hours prior to your departure. If you do not receive this information by that time, please call the Local Phone number provided on your voucher. Please be at the mooring location indicated at least 5 minutes prior to pick up time. Your pre-paid voucher is valid only for the Airport Link water taxi operated by BUCINTORO and only for the date indicated on your voucher and time communicated locally. Your pre-paid Gate 1 voucher is NOT valid for any other water taxi. Upon arrival at the airport, it will be necessary to walk approximately half a mile, with your luggage, from the dock to the terminal.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Venice City Tax - The authorities of Venice apply a city tax on all hotels. The tax requires a contribution of Euro 3.50 per person per night for a 3 star hotel, Euro 4.50 per person per night for 4 star hotels and Euro 5 per person per night for a 5 star hotel. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who is able to pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Italy - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service.

Slovenia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Montenegro - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Bosnia and Herzegovina - Gratuities are appreciated and expected for good service in restaurants and other places. Restaurant bills often include a service charge.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Croatian Kuna is the currency of Croatia.

Montenegro - The Euro is the currency of Montenegro.

Bosnia and Herzegovina - The convertible mark is the currency of Bosnia. Bank opening hours are typically Monday through Friday, 8 am to 7 pm and Saturday from 8 am to 1 pm. ATM machines can be found in both large and small cities.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.

Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Montenegro - Both boutiques and open markets abound in Montenegro. For local flavor, look for wine, jewelry, and paintings by regional artists. Fine clothing and accessories by Italian designers are also widely available.

Bosnia and Herzegovina - Favorite items to buy in Bosnia include woodcarvings, ceramics, brass coffee-pots, handmade carpets, woolen items, wines, folk-art, tapestries, embroidery and leather pieces. Stores open early in the morning and remain open until 8:00 pm, while shopping centres are open until 10:00 pm.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales.

Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome.

Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites.

Local Emergency Phone Numbers
Italy
  • Ambulance/Medical: 118
  • Fire: 115
  • Police: 112

Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Montenegro
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Bosnia and Herzegovina
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Languages
Italy - Italian is the local language. English is generally spoken in tourist areas.

Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Montenegro - Montenegrin and Serbian are the local languages. Limited English is generally spoken in tourist areas.

Bosnia and Herzegovina - Bosnian, Serbian, and Croatian are the local languages. Limited English is also spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Italy - The voltage used is 220 volts.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Montenegro - The voltage used is 220 volts.

Bosnia and Herzegovina - The voltage used is 220 volts.

Code of Conduct
Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.

Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Montenegro - Shaking hands is a standard form of greeting. Normal courtesies should be observed.

Bosnia and Herzegovina - Shaking hands is a standard form of greeting, and Bosnians are known to be especially friendly to visitors. Normal courtesies should be observed. When the subject of ethnic or political conflict arises, it is best to simply listen to the speaker's viewpoint.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Montenegro - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Bosnia and Herzegovina - Bosnian cuisine is influenced by Turkish and Mediterranean cuisines. Traditional foods include Cevapi, Burek, Begova Corba, Klepe, Dolma, and Bosanski Lonac. Bosnian coffee is the preferred beverage. Alcoholic drinks include Rakia, local wine & beer. While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Tap water is safe to drink. Bosnian mealtimes are as follows: lunch is from 2:00-3:00 pm and dinner from 8:00-9:00 pm, even later during the Summer.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Italy

Holidays 2022

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 17: Easter Sunday
Apr 18: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2023

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 9: Easter Sunday
Apr 10: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:

Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus)
Catania: Feb 3-5; Aug 17 (St. Agatha)
Sorrento: Feb 14 (St. Antoninus)
Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus)
Como: Apr 2; Aug 31 (St. Abbondio)
Ragusa: Apr 23 (St. George)
Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day)
Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta)
Baveno: Jun 19 (Sts. Gervasius & Protasius)
Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna)
Florence, Genoa & Turin: Jun 24 (St John the Baptist)
Amalfi: Jun 27; Nov 30 (St. Andrew)
Rome: Jun 29 (St. Peter & Paul)
Siena: Jul 2 & Aug 16, Palio horserace
Taormina: Jul 8-9 (St. Pancras)
Palermo: Jul 15 (St. Rosalia)
Santa Margherita Ligure: July 20 (St. Margaret of Antiochia)
Lecce: Aug 26 (St. Orontius)
Naples: Sep 19 (St. Gennaro)
Bologna: Oct 4 (St. Petronius)
Trieste: Nov 3 (St. Giusto)
Montecatini: Dec 4 (St. Barbara)
Bari: Dec 6 (St. Nicholas)
Milan & Stresa: Dec 7 (St. Ambrose)
Siracusa: Dec 13 (St. Lucy)

Holidays - Slovenia

Holidays 2022

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Apr 17: Easter Sunday
Apr 18: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 5: Whit Sunday
Jun 25:Statehood Day
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Apr 9: Easter Sunday
Apr 10: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
May 28: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 16: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Aug 5: Homeland Thanksgiving Day
Aug 15: Feast of the Assumption
Oct 8: Independence Day
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 8: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Oct 8: Independence Day
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays - Montenegro

Holidays 2022

Jan 1: New Year's Day
Jan 2: Second Day of New Year's Day
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 22: Orthodox Good Friday
Apr 24: Orthodox Easter Sunday
Apr 25: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Second Day
Jul 13: Sovereignty Day Of Montenegro
Jul 14: Sovereignty Day Of Montenegro Second Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 3: New Year's Day observed
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 14: Orthodox Good Friday
Apr 16: Orthodox Easter Sunday
Apr 17: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Holiday
May 23: Independence Day observed
Jul 13: Sovereignty Day Of Montenegro
Jul 14: Sovereignty Day Of Montenegro Second Day
Dec 31: New Year's Eve

Holidays - Bosnia & Herzegovina

Holidays 2022

Jan 1: New Year's Day
Jan 2: Second Day of New Year's Day
Jan 7: Orthodox Christmas Day
Mar 1: Independence Day
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day
May 2: Labor Holiday Second Day
May 9: Victory Day
May 3: End of Ramadan
Jul 10: Feast of the Sacrifice
Nov 1: All Saints' Day
Nov 21: Dayton Peace Agreement Day
Nov 25: Statehood Day
Dec 25: Christmas Day
Dec 31: New Year's Eve

Papal Audiences, Vatican City - Italy
General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.

Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket.

New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver’s license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Italy - Spring and Fall: 55-75°F; Summer: 70-85°F; Winter: 40-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Italy Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#italy-weather

Slovenia - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures:https://www.gate1travel.com/weather/europe/default.aspx#slovenia-weather

Croatia - Spring and Autumn: 40–65°F; Summer: 65–85°F; Winter: 30–45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#croatia-weather

Montenegro - Spring and Autumn: 50–65°F; Summer: 65–85°F; Winter: 40–50°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Bosnia and Herzegovina - Spring and Autumn: 50-60ºF; Summer: 60-70ºF; Winter: 30-40ºF. Bring comfortable shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

ITALY: Books
Venice Is a Fish: A Sensual Guide by Tiziano Scarpa
Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias
Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes
Caesar: Life of a Colossus by Adrian Keith Goldsworthy
Italy for the Gourmet Traveler by Fred Plotkin
Medici: Godfathers of the Renaissance by Paul Strathern
A Day in the Life of Ancient Rome by Alberto Angela
The Adventures of Pinocchio by Carlo Collodi
Roma: The Novel of Ancient Rome by Steven Saylor

ITALY: Films
The Great Beauty (2013)
I Am Love (2010)
Under the Tuscan Sun (2003)
The Talented Mr. Ripley (1999)
Life is Beautiful (1997)
A Room with a View (1985)
La Dolce Vita (1960)
Three Coins in the Fountain (1954)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Venice Transfers - Most transfers in Venice are provided by water taxi (occasionally transfers may be provided by car). Only those hotels with a canal mooring can be reached directly. For all others, the water taxi will drop off and pick up at the nearest mooring. It will then be necessary to walk to your hotel. In some cases the hotel may be several blocks away. Some mooring areas cannot be reached during high or low tide, heavy rain, or storms. In this event, the nearest available mooring will be used. Since few of the mooring areas have porters to assist with transporting luggage, it is strongly recommended that you travel with one piece of wheeled luggage that you are comfortable handling on your own.

Venice Airport Link Shared Water Taxi Transfers (Hotel to Airport) - The departure time & location of your transfer will be advised at least 24 hours prior to your departure. If you do not receive this information by that time, please call the Local Phone number provided on your voucher. Please be at the mooring location indicated at least 5 minutes prior to pick up time. Your pre-paid voucher is valid only for the Airport Link water taxi operated by BUCINTORO and only for the date indicated on your voucher and time communicated locally. Your pre-paid Gate 1 voucher is NOT valid for any other water taxi. Upon arrival at the airport, it will be necessary to walk approximately half a mile, with your luggage, from the dock to the terminal.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Venice City Tax - The authorities of Venice apply a city tax on all hotels. The tax requires a contribution of Euro 3.50 per person per night for a 3 star hotel, Euro 4.50 per person per night for 4 star hotels and Euro 5 per person per night for a 5 star hotel. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who is able to pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Italy - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service.

Slovenia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Montenegro - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Bosnia and Herzegovina - Gratuities are appreciated and expected for good service in restaurants and other places. Restaurant bills often include a service charge.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Croatian Kuna is the currency of Croatia.

Montenegro - The Euro is the currency of Montenegro.

Bosnia and Herzegovina - The convertible mark is the currency of Bosnia. Bank opening hours are typically Monday through Friday, 8 am to 7 pm and Saturday from 8 am to 1 pm. ATM machines can be found in both large and small cities.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.

Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Montenegro - Both boutiques and open markets abound in Montenegro. For local flavor, look for wine, jewelry, and paintings by regional artists. Fine clothing and accessories by Italian designers are also widely available.

Bosnia and Herzegovina - Favorite items to buy in Bosnia include woodcarvings, ceramics, brass coffee-pots, handmade carpets, woolen items, wines, folk-art, tapestries, embroidery and leather pieces. Stores open early in the morning and remain open until 8:00 pm, while shopping centres are open until 10:00 pm.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales.

Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome.

Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites.

Local Emergency Phone Numbers
Italy
  • Ambulance/Medical: 118
  • Fire: 115
  • Police: 112

Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Montenegro
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Bosnia and Herzegovina
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Languages
Italy - Italian is the local language. English is generally spoken in tourist areas.

Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Montenegro - Montenegrin and Serbian are the local languages. Limited English is generally spoken in tourist areas.

Bosnia and Herzegovina - Bosnian, Serbian, and Croatian are the local languages. Limited English is also spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Italy - The voltage used is 220 volts.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Montenegro - The voltage used is 220 volts.

Bosnia and Herzegovina - The voltage used is 220 volts.

Code of Conduct
Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.

Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Montenegro - Shaking hands is a standard form of greeting. Normal courtesies should be observed.

Bosnia and Herzegovina - Shaking hands is a standard form of greeting, and Bosnians are known to be especially friendly to visitors. Normal courtesies should be observed. When the subject of ethnic or political conflict arises, it is best to simply listen to the speaker's viewpoint.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Montenegro - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Bosnia and Herzegovina - Bosnian cuisine is influenced by Turkish and Mediterranean cuisines. Traditional foods include Cevapi, Burek, Begova Corba, Klepe, Dolma, and Bosanski Lonac. Bosnian coffee is the preferred beverage. Alcoholic drinks include Rakia, local wine & beer. While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Tap water is safe to drink. Bosnian mealtimes are as follows: lunch is from 2:00-3:00 pm and dinner from 8:00-9:00 pm, even later during the Summer.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Italy

Holidays 2022

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 17: Easter Sunday
Apr 18: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2023

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 9: Easter Sunday
Apr 10: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:

Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus)
Catania: Feb 3-5; Aug 17 (St. Agatha)
Sorrento: Feb 14 (St. Antoninus)
Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus)
Como: Apr 2; Aug 31 (St. Abbondio)
Ragusa: Apr 23 (St. George)
Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day)
Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta)
Baveno: Jun 19 (Sts. Gervasius & Protasius)
Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna)
Florence, Genoa & Turin: Jun 24 (St John the Baptist)
Amalfi: Jun 27; Nov 30 (St. Andrew)
Rome: Jun 29 (St. Peter & Paul)
Siena: Jul 2 & Aug 16, Palio horserace
Taormina: Jul 8-9 (St. Pancras)
Palermo: Jul 15 (St. Rosalia)
Santa Margherita Ligure: July 20 (St. Margaret of Antiochia)
Lecce: Aug 26 (St. Orontius)
Naples: Sep 19 (St. Gennaro)
Bologna: Oct 4 (St. Petronius)
Trieste: Nov 3 (St. Giusto)
Montecatini: Dec 4 (St. Barbara)
Bari: Dec 6 (St. Nicholas)
Milan & Stresa: Dec 7 (St. Ambrose)
Siracusa: Dec 13 (St. Lucy)

Holidays - Slovenia

Holidays 2022

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Apr 17: Easter Sunday
Apr 18: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 5: Whit Sunday
Jun 25:Statehood Day
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Apr 9: Easter Sunday
Apr 10: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
May 28: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 16: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Aug 5: Homeland Thanksgiving Day
Aug 15: Feast of the Assumption
Oct 8: Independence Day
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2023

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 8: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Oct 8: Independence Day
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays - Montenegro

Holidays 2022

Jan 1: New Year's Day
Jan 2: Second Day of New Year's Day
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 22: Orthodox Good Friday
Apr 24: Orthodox Easter Sunday
Apr 25: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Second Day
Jul 13: Sovereignty Day Of Montenegro
Jul 14: Sovereignty Day Of Montenegro Second Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 3: New Year's Day observed
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 14: Orthodox Good Friday
Apr 16: Orthodox Easter Sunday
Apr 17: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Holiday
May 23: Independence Day observed
Jul 13: Sovereignty Day Of Montenegro
Jul 14: Sovereignty Day Of Montenegro Second Day
Dec 31: New Year's Eve

Holidays - Bosnia & Herzegovina

Holidays 2022

Jan 1: New Year's Day
Jan 2: Second Day of New Year's Day
Jan 7: Orthodox Christmas Day
Mar 1: Independence Day
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day
May 2: Labor Holiday Second Day
May 9: Victory Day
May 3: End of Ramadan
Jul 10: Feast of the Sacrifice
Nov 1: All Saints' Day
Nov 21: Dayton Peace Agreement Day
Nov 25: Statehood Day
Dec 25: Christmas Day
Dec 31: New Year's Eve

Papal Audiences, Vatican City - Italy
General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.

Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket.

New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change.

12 Day Albania, Montenegro, Croatia & Slovenia, July 2022
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I just wanted to take a moment and thank you for an excellent vacation experience. Our guide, Nikola, was by far the best guide we have ever had with your company. That being said, all of our guides have met our expectations and were very good, but Nikola went above and beyond the call of duty addressing the many issues that our group encountered. For us specifically, I know without question that my wife and I would not have gotten our luggage from the airport without his assistance. Secondly, he took the time to get a small cake and bottle of wine for my wife on her birthday, which was very much appreciated. In addition to us, I know he took care of the entire group and everyone was not only impressed with his professionalism and level of commitment but the fact that he always had a smile on his face and never complained. Thanks again for a great trip and memories that will last a lifetime.

Jason H.
Dalmatian Isles, Croatia & Slovenia, June 2022
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Our travel manager and coach driver were excellent! Edo could not have been more knowledgeable, patient, kind, funny and enjoyable to be around. We always felt safe on the roads with our driver and the bus was very comfortable and clean. We are looking forward to our next opportunity to travel with Gate One.

Meredith H.
12 Day Albania, Montenegro, Croatia & Slovenia, May 2022
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Just a quick note to leave some additional feedback for our Tour Manager Nida. It would be a disservice to not acknowledge the exceptional expertise and value-add that she provided on this trip. She was fun, energetic, enthusiastic, knowledgeable among many other attributes. To possess the charisma and personality to bring such camaraderie and cohesiveness to our group was absolutely impressive. Having her as our guide was one of the highlights of the trip itself. Nida is an absolute asset to Gate1.

Isaac C.
11 Day Affordable Croatia & Slovenia, May 2022
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Trip was outstanding. Marina had so much great information, as did all of the local guides on this trip. They really made the trip worthwhile. They were all very well versed in their local history and knowledge of the area and subjects related, and all spoke English very well and were easy to understand. Marina made the long bus rides enjoyable, entertaining, and very interesting with her great personality and deep knowledge of the history and area. The local guide in Ljubljana, I can't remember his name, but he was also entertaining and extremely knowledgeable about the area and history. The guides mentioned and tour managers like Marina make these trips worth the cost and a memorable experience.

Michael B.
13 Day Affordable Croatia & Slovenia with Venice, May 2022
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Our trip was absolutely terrific. It was a well planned trip that was executed flawlessly by our tour director Gabrijela and our driver Matija. We loved every minute of it in Croatia, Slovenia & Montenegro learning about the history and seeing the fabulous sights. When we got back to Venice our other tour director, Antonio , was also very welcoming. The care he took to make sure that our party got to the correct gate at the airport was especially appreciated. We are already planning our next Gate 1 trip with one of the friends that we made on our most recent trip. Thank you for the wonderful service you provide in showing us the world and reminding us that we are all connected on this planet.

Alan M.
12 Day Albania, Montenegro, Croatia & Slovenia, May 2022
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Out trip was amazing! Greatly due to Duane and Dado. Dado made me feel so relaxed with his driving, always attentive in regards to safety and making each of us comfortable. Duane, where do I start...he made our trip. His upbeat enthusiasm kept everyone in the group enthralled. We would LOVE to have him guiding every tour that we will be talking with Gate 1 in the future. Whoever we get in the future will have some BIG shoes to fill. He is the one that has us sold on Gate 1. Thank y'all so much for taking the time to make sure your guides and drivers are the best!

Cynthia B.
13 Day Affordable Croatia & Slovenia with Venice, May 2022
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We took the 13 Day Affordable Croatia & Slovenia with Venice and we had a great time. Our tour manager in Croatia & Slovenia, Primoz , was outstanding and fun! Our tour manager in Venice, Arianna , was excellent. She showed her city with pride and love. We walked the tiny streets with her and she pointed out interesting things in detail. She saw to it that we checked in the airport on our trip back. And most of all, she accompanied us to get our VAT refunds. Great job Arianna!! Gate 1 delivered our best expectations again!!

Emmanuel C.
13 Day Affordable Croatia & Slovenia with Venice, May 2022
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I will be very happy to share with you and other travelers our experience on our Gate One Tour to Croatia, Slovenia and Venice. We have been traveling extensively for over 30 years and have had some great experiences both on our own and with Gate One. BUT THIS TOUR WAS THE BEST and here is why; Ana, your Tour Manager is well organized, has a delightful personality that everyone on the Tour loved, played a significant role with bringing all 20 of us together into what felt like a family and helped keep everyone organized and on schedule and Ana knew the area that we travelled and encouraged and enjoyed questions as well as input. Gate One is very lucky to have Ana on your team and we were very fortunate to be part of her Tour Group.

Warren G.
13 Day Affordable Croatia & Slovenia with Venice, April 2022
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The trip was excellent. We enjoyed every place we visited. Our guide, Edo, was the best we have ever had. He made sure we saw the most important sites, took care of all our needs, explained things quite well and answered everyone's questions completely. He really worked hard to make sure we understood the local history and traditions and made us fell like a family. The travel arrangements and hotels were fine, and our driver, Deno, was exceptional. Everyone we spoke with prior to the trip was courteous and quite helpful. We really appreciate Gate 1's ability to design and organize a great trip. Thank you.

Paul P
12 Day Affordable Croatia & Slovenia, April 2022
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The trip was amazing. everything was good about it. Our tour managers was fantastic, hotels were great, food delicious. Our driver outstanding, and all the local guides very good and knowledgeable. A wonderful trip.

Judith K.
13 Day Affordable Croatia & Slovenia with Venice, April 2022
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Our trip was EXCELLENT! We can not say enough about our guide Marina. She is very professional, extremely knowledgeable about Croatia and Slovenia, very passionate that we understand the history and culture of her country. She was very proud to teach us as much as she could about her homeland. Marina kept us on schedule daily, it was obvious she had an excellent report with our bus driver and every hotel and special optional tour operator. We had a great time and Marina made it extra special for all of us. Thank you very much. We will be back!

Deborah O.
13 Day Affordable Croatia & Slovenia with Venice, April 2022
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I had such a great experience taking my first tour with Gate 1 Travel. Your company was recommended by a friend. The reason we chose your company was not only the high recommendation but the price, which we thought was very reasonable and within our budget. I went with 3 others, a friend and my sister and brother-in-law. Everything was great as you can see by my evaluation, but I wanted to comment on Josip, our Tour Manager. He made our trip extra special. Everyone on our tour felt the same way. He was knowledgeable, kind, caring , funny, thoughtful and very approachable. My sister and I our twins and we had a birthday on the trip. He made it extra special. One we will never forget. Thank you Gate 1 for such a wonderful vacation. I have told family members and friends to choose Gate 1 for their next vacation.

Victoria K.
15 Day Croatia, Bosnia & Slovenia with Venice, April 2022
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It was my first trip with Gate 1 Travel, and it certainly will not be my last. It was incredible! Our tour guide, Majda, was amazing. She is knowledgeable, personable, organized, caring, and friendly, and made the trip so much fun. Even though our group was diverse, because of her, we became a family, and enjoyed getting to know each other. Our driver, Peter, was excellent. We always drive extremely safely, and the coach was in excellent condition. The hotels, food, and the incredible places we visited were amazing. Thank you for this excellent experience. I will be looking for my next tour with Gate 1.

Tatiana V.
11 Day Affordable Croatia & Slovenia, April 2022
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Ana was wonderful! I cannot say enough good things about her. I did answer excellent on all questions, but I believe she went way beyond expectations! She was better than excellent! She made this trip my favorite that I have taken with Gate1!!!! She was very friendly, knowledgeable, had wonderful stories, great suggestions, and answered all questions anyone in the group had. I am considering going back with another group of friends, but only if I can get Ana again! Dino, the driver, was also the best driver I have had with any gate1 tours. Thank you for providing a truly memorable vacation!

Paula R.
12 Day Affordable Croatia & Slovenia, April 2022
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I was very impressed with my first travel experience with Gate 1 travel. Everything was just great. I can highly recommend Gate 1 to my friends and family. Premoz was a terrific guide and our bus driver was unbelievable the way he handled that giant bus. Both were so friendly and made our trip a very pleasurable experience. So very impressed with all the countries we visited so beautiful. Thank you for a wonderful trip.

Cheryl R.
10 Day Croatia & Slovenia, April 2022
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I want to convey my appreciation to Gate 1 for a trip well done. This was a 10 day Croatia and Slovenia escorted tour on April 15. Tour Manager Duan was energetic, friendly and knowledgeable, Driver Vlado was fantastic with his driving skills and always professional. Every one of the local guides were also great: Valentina in Zagreb, Simone in Ljubljana, Katrina in Plitvic Lake, Damir in Split, Petra in Dubrovnik. Gate 1 truly lives up to its motto as "More of the world for Less" affordable without sacrificing quality. The entire trip went smoothly, even during a nearby 5.7 earthquake which affected Dubrovnik where we felt the shake at our hotel around midnight, Duan was in the hotel lobby to ensure our safety or concerns shall we need it. I will continue to spread the word of Gate 1 to anyone I know wanting to travel. I look forward to my next trip in September. Go Gate 1!!

Elaine M.
Dalmatian Isles, Croatia & Slovenia, April 2022
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I would just like to add a comment to reinforce the "radio button" survey. Even though I had high expectations, this trip, and especially our tour manager, Biljana , FAR exceeded our expectations. Her knowledge, demeanor and management skills were beyond reproach. She transformed challenges into entertaining outcomes and turned a beautiful and amazing part of the world into a series of unforgettable experiences. I have usually planned my own trips, but if other Gate1 tour managers have even a portion of Biljana's knowledge and skills, I am more than sold on the idea of taking other trips with Gate1.

Robert F.
12 Day Albania, Montenegro, Croatia & Slovenia, April 2022
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I just wanted to specially commend our tour guide Kristjian and bus driver Kresho for their EXCELLENT performance. Kristjian was consistently warm, approachable and incredibly knowledgeable about everything about the countries and features we encountered on this trip. Kresho was a thoroughly professional driver -- reassuringly safe (especially on those steep, narrow mountain roads), patient under trying traffic circumstances, and he knows exactly how to harness his bus's capabilities (turning radius, etc.) Our city guides were also excellent. Good job, Gate 1!

Victoria L.
12 Day Albania, Montenegro, Croatia & Slovenia, April 2022
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This was our second Gate 1 tour and it certainly will not be our last. It was absolutely incredible! Our tour guide, Nikola, was amazing. He was knowledgeable, personable, organized, caring, and friendly, and made the trip so much fun. Even though our group was diverse, because of him, we felt like family, and enjoyed getting to know one another. Our driver, Dino, was excellent. We always felt extremely safe and the coach was always in tiptop shape. The hotels, food, and the incredible places we visited were unsurpassed. Thank you for this excellent experience. We will be looking for our next tour with Gate 1.

Gordon B.
13 Day Affordable Croatia & Slovenia with Venice, April 2022
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I wanted to send a note to say how thrilled we were with our first ever Gate 1 tour. At the end of Day 1, my husband was already talking about going on another! We absolutely loved the itinerary, how coordinated and organized everything was, how taken care of we were, how I never felt stressed about figuring anything out during the trip, and especially our guide Blaz. He was easy to understand and get along with, funny, smart, and did a great job at taking care of us. I don't have another tour guide to compare him to, but another couple on the trip who have done 3 other Gate 1 trips said he was their favorite guide by far. Blaz was really wonderful and made our fantastic trip all the better. We're excited to book our next Gate 1 trip soon! Thank you for the nice memories.

Lea T.
11 Day Affordable Croatia & Slovenia, December 2021
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My wife and I recently completed a tour of Croatia. I'm writing to express our gratitude and appreciation for our tour manager, Josip. Josip is absolutely the best person for this job. He is personable, engaging, knowledgeable, and well organized. This was one of the best vacations we have ever been on, and we credit that to Josip. He made the trip. We have three more Gate 1 trips scheduled for 2022. Our only hope is our next tour managers will be half as good as Josip.

Matthew H.
12 Day Albania, Montenegro, Croatia & Slovenia, October 2021
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I have recently returned from a Gate 1 trip to Albania, Montenegro, Croatia, and Slovenia. My sister talked me into taking the trip with Gate 1. She had used Gate 1 for four previous trips and was very happy with the performance. I had never taken a trip with a company. I had always traveled on a shoestring and luck. Now at the age of 76 I was ready to have someone else handle the trip. I was completely blown away by the trip with Gate 1 Travel. The hotels were beautiful, the breakfasts in the hotels were fantastic, the tour guides were outstanding, especially our guide Nicolina who is the brightest (speaking 3 languages and a college education), most knowledgeable. outgoing person I have ever met. My father was from Croatia coming to the US in 1989. My sister and I have talked about going to Croation for 50 years. We finally did it and out association with Gate 1 Travel made it the best and most joyous trip I have ever experienced. I am currently looking into a Gate 1 Travel trip to Greece this fall.

Anthony C.
11 Day Affordable Croatia & Slovenia, October 2021
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Well, what can I say? My trip was one of the best tours ever with gate1. There were so many circumstances that made it awesome but my top three was #1 Our tour guide Tina ..phenomenal. #2..the people I met on the tour which I've already made reservations for another Gate1 tour in February and #3..Croatia, Slovenia and Montenegro was absolutely gorgeous. The weather was perfect. Our driver Vlato was an exceptional driver daily. Gate1 made my 50th birthday very special for me and I would never forget it. I've referred a lot of my friends to Gate1 just because you feel included in every situation and they have your best interest at heart. I've learned a lot about all places visited during the tour and the hotels and the food I have no complaints at all. Our group of people 20 was the perfect size. There was no drama, no talk of politics which can make a trip very unsuccessful and we all got along and respected each others time and value that the tour after the stress of the pandemic was very important for everyone. I'm excited already for my upcoming trip in February to Spain and I know that there will be two more trips in 2022 with gate1. So, I just want to say, keep doing what you guys do. Will continue to spread the word of Gate1 with all my hospital family and friends.

Melisa F.
Dalmatian Isles, Croatia & Slovenia, October 2021
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The entire trip to the Dalmatian Islands, Croatia and Slovenia was so captivating, richly described by Edo P, our Tour Manager, he was more like a buddy, full of humor, had the historical details fully covered, was hilarious, kept us safe, on track, on schedule and always went that extra mile to lend us a hand when climbing steps, found my hearing aid batteries and arranged for hot water kettle whenever needed. The dinners were opulent and extraordinary. The driver, Mr. Davor and Edo P work as a very well orchestrated team that I have never seen before. Its Edo who is the face of Gate 1 to us. Its the simple things he did that made this trip the most remembered trip. I have had many Gate 1 trips this one was the overall best. Thank to Edo. He is your finest asset. We may go to Croatia and Slovenia again because of Edo.

Parvez S.
Dalmatian Isles, Croatia & Slovenia, September 2021
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This message is related to the outstanding service during the recent Adriatic tour. With a number of previous tours, through Gate 1 and other tour providers, the professionalism and dedication of the tour director Josip was exemplary and beyond comparison to other tour guides. He was very engaged with everyone on the tour and took personal responsibility to make sure everyone was pleased with the agenda and the events. He absolutely went out of his way to resolve any issues and to be very engaged throughout the trip.

John H.
Adriatic Coast from Dubrovnik to Athens, November 2019
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This was we felt, one of the very best Gate 1 trips ever. Our guide was over the top and the comradely of our group was warming. The sights, the stops, the history, educational aspect and the hotels were first class. We have friends that want to take this same trip next year. We look forward to our next Discovery trip!

Carol S. Supply, NC
13 Day Affordable Croatia & Slovenia with Venice, October 2019
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We are still trying to catch up with the time and the many things that need attending to during our travels. Susan and I had a wonderful time exploring the sights and tasting the cuisines of the places that we visited. All of our trips give us an insight into the people and places where we find ourselves. This trip was no different. Each country and city has its own character in which to enjoy and experience. Croatia had beautiful vistas along the coasts. And of course, Venice is unique. There is nothing like Venice. Susan and I probably crossed about 100 of the bridges in Venice catching up on the sights we had seen in a previous trip. I would recommend this trip to anyone who is interested in learning about other cultures and tasting their foods. It was very enjoyable. Our tour director Rok was excellent.

Rich G.Upper Chichester, PA
10 Day Croatia & Slovenia, October 2019
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Fantastic! Our guide, Maya has an encyclopedic knowledge of the entire region. She was attentive to everyone and made sure we were prompt so as we didn’t waste a minute of our vacation. Our driver, Darko was equally as efficient. I hope we have the opportunity to travel with Gate 1 again soon.

Carole L. Goshen, NY
Dalmatian Isles, Croatia & Slovenia, September 2019
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Fabulous. Exceeded our expectations. Gate 1 Travel continues to provide us with wonderful tours.

Peter H. Clinton, CT
12 Day Serbia, Croatia & Slovenia, August 2019
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This was yet another fun and exciting vacation from Gate 1 Travel in what were some of the most scenic, must-see destinations in Europe. I had an absolute blast walking the ancient walls of Dubrovnik, trekking the paths of Plitvice Lakes, and riding the electric train through the Postojna Caves. This tour was made even more special by our outstanding tour guide Tina, who had a wealth of knowledge about the region and kept us entertained with her singing, stories, and humor. She always had a warm, friendly smile despite having to deal with the often demanding personalities of 42 travelers. She gave each one of us individual attention and made us feel like family. It is always a privilege to travel with your fine Gate 1 organization and I look forward to my upcoming visits to Morocco and Costa Rica. I will enthusiastically recommend Gate 1 Travel to anyone who may ask.

Michael R. Cleveland, OH
15 Day Croatia, Bosnia & Slovenia with Venice, June 2019
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The trip was wonderful, fabulous, fantastic and so very memorable! Our guide was Kristijan and he has such a perfect personality for touring that he made the trip very fun and enjoyable. I will recommend Gate 1 Travel to others and so much appreciate the job the company does to make a long trip go smoothly. From the start, the helpfulness, proper paperwork, timeliness in matters, and pick up at the airport went very smoothly without any mistakes. That in itself is remarkable! That indicates a dedication to your customers, and I very much appreciate it. Thank you so much for such a good time!

Pam W. Mystic, CT
Dalmatian Isles, Croatia & Slovenia, June 2019
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We loved our trip- the countries we visited, the sights we saw, the guides we had in various cities, our driver Bronco and our exceptional tour guide Sandra!

Cheryl T. Scottsdale, AZ
12 Day Croatia & Slovenia with Venice, May 2019
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We had a wonderful trip. We enjoyed the sights we saw in Croatia, Slovenia, Montenegro, and Venice. This is our fourth trip with Gate 1 and continue to be impressed with the services provided. Our tour guide Barbara was very organized and everything went smoothly. We look forward to traveling again with you in the future.

William S. Glendale, AZ
13 Day Affordable Croatia & Slovenia with Venice, April 2019
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Our trip was awesome. Our tour guide Joseph was amazing. He was very knowledgeable, friendly and very helpful with suggestions during the entire trip. The organization of everything was flawless. Our driver was also very good and always felt very safe. The Croatian and Slovenia countryside were beautiful and Venice was the perfect ending to our trip. The guides in each city were excellent and gave in-depth knowledge our the local history. We would highly recommend this trip and we are thankful we had the opportunity to visit each country with Gate 1.

Jeff and Eileen F. Georgetown, TX
12 Day Affordable Albania, Montenegro, Croatia & Slovenia, April 2019
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Our trip to all four countries was most enjoyable and we had a marvelous time. Our most favorite cities visited were Dubrovnik, Zagreb, Ljubljana and Bled. Our Tour Director, Gabrijela was a real professional, she was most informative and attentive to our needs. The bus driver was superb. Thank you Gate 1.

Thomas H. Roanoke, VA
12 Day Affordable Albania, Montenegro, Croatia & Slovenia, March 2019
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We had a wonderful time on our Balkans trip. The places visited were interesting and we learnt a lot about these countries. The tour leader Kristian was great and very knowledgeable and entertaining. Overall a great experience.

Rhonda H. Victoria, Australia
12 Day Affordable Croatia & Slovenia, March 2019
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It was a very nice experience for me to join Gate 1 for the first time. I enjoyed not only the scenery view during the entire trip but also the cultural introduction about countries from Sandra, our tour guide. Transportation operators were also very experienced and courteous. Looking forward to join Gate 1 again in the future.

James N. Orinda, CA
13 Day Affordable Croatia & Slovenia with Venice, March 2019
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We thoroughly enjoyed our trip. The Gate 1 tour was organized very well, and moved along awesome. Our guide Bine was fabulous, and gave us so much information about Croatia, and kept us all organized. We will book another Gate 1 tour in the future.

Norma P. Manitoba, Canada
11 Day Affordable Croatia & Slovenia, March 2019
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Amazing! Totally loved it. Friendly people, comfortable hotels, great sightseeing with knowledgeable tour director. Thank you for a great experience!

Patrick K. Irvine, CA
11 Day Affordable Croatia & Slovenia, March 2019
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My trip was fantastic! The trip exceeded every expectation I had. Croatia/Slovenia were amazing and our tour guide Sandy was fabulous. I can't say enough about Gate 1 Travel and the attention to detail that was provided. I will definitely be booking more trips with them in the future.

Linda S. Troy, NY
13 Day Affordable Croatia & Slovenia with Venice, February 2019
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The trip was great. Better than expected! We got to celebrate Carnivale in three different cities. Our tour leader Josip went out of his way to make sure we had a great time. I would recommend this trip to others.

Holly C. Boise, ID
13 Day Affordable Croatia & Slovenia with Venice, November 2018
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Great trip. Our guides and driver were so excellent. Helena especially made the trip a joy. She is so helpful, knowledgeable, personable and she wants to share her region with others. Zdravco was an excellent driver . I felt safe with him at the wheel. And Vanessa too was great, she went out of her way to help and to share her knowledge of Venice with us.

Wynn G. Plymouth, MA
11 Day Affordable Croatia & Slovenia, October 2018
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My trip was WONDERFUL! The beauty of the Adriatic, the Julian Alps, Montenegro, and all of the fun excursions were a true delight. Our travel manager, Blaz, was phenomenal...so knowledgeable, kind, efficient, and patient. Our driver, Thomaslav, was also excellent and very safe. We enjoyed the tour of the Krka Water Park along the way to Zagreb ... The guide in Split was very special in his knowledge of Diocletian's Palace...so interesting and had our full attention ... I was especially thrilled that we could take the boat ride over to the cathedral on the island in Lake Bled, and that the boats were right below our hotel. The lake was perfectly calm and the temperature was very good. We were blessed with especially lovely temperatures during this trip ... Watching the artisan print on the Gutenberg printing press was a delight at Bled Castle, and the beautiful views .... I will definitely recommend this lovely Adriatic trip to friends.

Sue C. Peoria, AZ
13 Day Affordable Croatia & Slovenia with Venice, October 2018
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It was sensational!! The scenery was spectacular and the tour leader and individual tour guides were amazing. Their knowledge, expertise and sense of humor was exceptional. In particular I would like to acknowledge our tour leader Elvis and coach driver Robert. These two gentlemen were a credit to Gate 1 Travel. Elvis’ knowledge was outstanding and nothing asked of him was too much trouble. Robert’s expert driving on some very difficult roads was amazing. I felt very safe at all times. Thanks to them I thoroughly enjoyed my holiday. They were very professional but at the same time made you feel part of a family. My heartfelt thanks to them both. To Gate 1 Travel itself, the professionalism in the way everything was organized was faultless. I knew we had a transfer from the hotel to the ferry terminal but was surprised to find an assistant waiting for us at the terminal to escort us directly to Qatar’s departure check-in counter. Absolutely brilliant, especially as we were the last two in the group to depart for home (Perth WA). Thank you once again to everyone involved in making this trip a truly wonderful and memorable holiday.

Kymm B. Bayswater, Australia
11 Day Affordable Croatia & Slovenia, October 2018
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Our trip was absolutely amazing; it exceeded our expectations in every way. It was a beautiful trip with many beautiful countries to visit and a fantastic group to travel with. I would certainly recommend this trip anyone; so much history and beauty. Our tour guide Bine was tremendous. He was a wealth of knowledge; very knowledgeable of the history in all the areas that we traveled. He was very safety and customer service oriented and punctual in all our activities. Bine was a very interesting guide with a tremendous sense of humor and he spoke very good English. He made everyone feel very comfortable and the entire group was compatible. Great trip; can't wait for the next one with Gate 1!

Larry G. Elkins, WV
12 Day Affordable Croatia & Slovenia, October 2018
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My trip was AMAZING!! I enjoyed the gorgeous landscape, the grand history, how resilient Croatia has been. I was blown away in Dubrovnik, with its amazing old city .. The Pula Arena was impressive ... When I thought there would be nothing more to amaze me, then I would be newly amazed. The architecture, the beauty of it and the limestone streets ... We had a hotel that faced the most amazing lake. The walk around the lake, I felt so extremely blessed to be able to absorb and see all this greatness .. I could write for days about this trip. My bus driver Dalibor, a Croatian native was amazing. My tour director Kristian, I can not begin to express how amazing he was, always watching out for us without being intrusive. His great sense of humor made the hours in the bus short. The way he explained the history and facts were capturing. This was my second trip on Gate 1 and I am looking forward for more. Gate 1 has the best local guides, for each city you visit. Thank you for this incredible experience.

Patricia K. Miramar, FL
15 Day Croatia, Bosnia & Slovenia with Venice, July 2018
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The trip was outstanding. The quality of accommodations, the attention to the little details, the scope and variety of experiences, the easy access to so many sights and our outstanding guide, all together, made this vacation exceed expectations at a great value. We are already looking forward to our next Gate 1 Travel vacation.

William B. East Norwich, NY
12 Day Albania, Montenegro, Croatia & Slovenia, May 2018
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Fantastic trip thanks Vanessa, Sandy and Miro, must be highly commended. Nothing was ever too much trouble. Sandy was professional informative friendly and knowledgeable.Miro was such a great driver considering the steep and tight mountainous turns.The hotels and food were excellent for the area.I would recommend Gate1 to anyone.I am keen to receive Gate1 specials via email.In concluding you are on a winner with these 2 tour staff. Well done!

Christine T. Western Australia, AU.
Dalmatian Isles, Croatia & Slovenia, May 2018
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This trip was fabulous. Croatia and Slovena are beautiful and relaxing places. This was a small group of 20 people who were very friendly...Gate 1 allows for just enough free time and unlike other tour companies we did not spend a majority of the vacation on the bus getting from one place to the next. 2+ nights in some places added to the feeling of seeing a place. Hotels were all really close to center of things. Our hotel in Venice was literally a 3 minute walk to St. Mark’s Square. Our tour guide was funny, friendly and had a wealth of knowledge about all the places we went to. Local guides added variety to the tours. Even our bus driver engaged with us in a funny and friendly way. Great trip!

Patrice G. New City, NY

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