10 Day Classic Switzerland
From
$3149
Land Only
$4529*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
| Tuesday Departure | ||
|---|---|---|
| Sheraton Zurich Hotel | Zurich | |
| Fairmont Grand Hotel Geneva | Geneva | |
| Hotel Alex | Zermatt | |
| Hotel Steffani | St. Moritz | |
| Astoria Hotel | Lucerne | |
| Thursday Departure | ||
|---|---|---|
| Sheraton Zurich Hotel | Zurich | |
| Fairmont Grand Hotel Geneva | Geneva | |
| Hotel Alex | Zermatt | |
| Hotel Steffani | St. Moritz | |
| Astoria Hotel | Lucerne | |
| Saturday Departure | ||
|---|---|---|
| Sheraton Zurich Hotel | Zurich | |
| Fairmont Grand Hotel Geneva | Geneva | |
| Hotel Alex | Zermatt | |
| Hotel Steffani | St. Moritz | |
| Astoria Hotel | Lucerne | |
Click a Date to Book Online
Click a Date to Book Online
| 2024 Dates & Prices Single Supplement: $900 | ||||||
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| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
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$3499 | $4449* | ||||
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$3499 | $4429* | ||||
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$3399 | $4479* | ||||
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$3399 | $4199* | ||||
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$3299 | $4289* | ||||
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$3299 | $4469* | ||||
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$3499 | $4819* | ||||
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$3399 | $4719* | ||||
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$3399 | $4949* | ||||
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$3449 | $4769* | ||||
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$3349 | $4879* | ||||
| $3299 | $4939* | |||||
| $3499 | $4739* | |||||
| $3399 | $5079* | |||||
| $3349 | $4959* | |||||
| $3299 | $5319* | |||||
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$3399 | $4959* | ||||
| $3299 | $5789* | |||||
| $3399 | $4999* | |||||
| $3149 | $4839* | |||||
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$3249 | $4939* | ||||
| $3399 | $4929* | |||||
| Only 1 seat left! | $3199 | $5099* | ||||
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$3299 | $4579* | ||||
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$3399 | $4649* | ||||
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$3199 | $4349* | ||||
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$3299 | $4269* | ||||
| Only 1 seat left! | $3399 | $4629* | ||||
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$3199 | $4699* | ||||
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$3299 | $4879* | ||||
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$3599 | $4829* | ||||
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$3499 | $4169* | ||||
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$3549 | $4429* | ||||
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$3549 | $4269* | ||||
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$3599 | $4749* | ||||
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$3549 | $4839* | ||||
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$3549 | $4779* | ||||
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$3549 | $4649* | ||||
Not Included:
Optional tours and gratuities.
Additional Information:
Land only price does not include arrival/departure transfers.
Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM. We recommend that you select flights which arrive no later than 4 PM.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Escorted Package Includes
- Round trip flights New York-Zurich, Zurich-New York
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 8 nights First class accommodations
- 1 night Zurich
- 2 nights Geneva
- 2 nights Zermatt
- 1 night St. Moritz
- 2 nights Lucerne
- Hotel taxes, fees & service charges
- Hotel porterage
- All transfers included only with airfare purchase on package arrival & departure dates†
- 13 meals: 8 breakfasts, 1 lunch, 4 dinners with wine
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager throughout
- Entrance fees per itinerary
- Comfortable wireless earphones for enhanced touring
Special Features
- View Fraumunster Church, a Zurich landmark with its Chagall windows
- During your Geneva tour, view the Jet d'Eau, Flower Clock and Reformation Monument
- Visit Chillon Castle built in the 9th century to control the main road to the Great St. Bernard pass
- See the tiny storybook Principality of Liechtenstein nestled between Switzerland and Austria
- View the impressive Lion Monument, commemorating the massacre of the Swiss Guards during the French Revolution in 1792
- Admire the 14th century medieval Chapel Bridge, forming the centerpiece of Lucerne's townscape
†Transfers are available for purchase for land only or on alternative flight dates
Is This Trip Right for You?
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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This superior first class hotel is centrally located in the vibrant district Zurich West, and is easily accessible from the train station. It is the perfect starting point to explore the young and cos... more
Hotel Details
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Relax and watch the magnificent landscapes glide by aboard an elegant cruise on beautiful Lake of Geneva. Passing by rolling hillsides and climbing vineyards, cross over to the French shore of the lake and visit the medieval village of Yvoire. Well known for its medieval buildings and majestic flower displays during the summer season, Yvoire is a setting right out of a romantic period novel. Since it can only be visited on foot -- the only people that can drive in the medieval village are residents -- you will be able to freely stroll through the narrow streets lined with picturesque houses and watch the marina life from one of its port-side cafés. Details to be advised locally.
Approximate tour duration is 6.5 hours.
This tour will not operate from mid-October until mid-April.
| Day #4 | 20 Apr 2024 - 25 May 2024 | $88.00 |
| 27 May 2024 - 12 Oct 2024 | $88.00 |
Treat yourself to an unforgettable experience within the unique Stadtkeller atmosphere! The restaurant is a historical place dating back to 12th century. Taste local food and homemade beer served in a stein, all while experiencing traditional Swiss customs such as cowbells, national costumes, flag throwing and yodeling. An ideal way to enjoy warm and festive Swiss hospitality.
Pick-up details to be advised locally. Approximate tour duration is 3 hours.
| Day #8 | 01 Apr 2024 - 31 Oct 2025 | $99.00 |
Depart St. Moritz for the nearby resort town of Pontresina, located at the entrance to the Bernina mountain range. Board a horse-drawn carriage for a relaxing ride through the idyllic valley of the Val Roseg highlighted by the impressive Bernina massif and the nearby glaciers.
Approximate tour duration is 3 hours.
| Day #8 | 01 Apr 2024 - 31 Oct 2025 | $60.00 |
Ascend the world's steepest cogwheel railway which winds up through lush meadows carpeted with Alpine flowers, past sparkling mountain streams and fascinating rock faces to Mt. Pilatus. After admiring splendid views of the Bernese Oberland and the snowcapped Swiss peaks from the summit at nearly 7000 feet, descend by aerial cableway and return to Lucerne.
Approximate tour duration is 4 hours.
*From November to May and in the event of adverse weather, the cogwheel will be replaced by the aerial cable car.
| Day #9 | 01 Jan 2024 - 28 Apr 2024 | $114.00 |
| 01 May 2024 - 31 Mar 2025 | $114.00 |
Relax and watch the magnificent landscapes glide by aboard an elegant cruise on beautiful Lake of Geneva. Passing by rolling hillsides and climbing vineyards, cross over to the French shore of the lake and visit the medieval village of Yvoire. Well known for its medieval buildings and majestic flower displays during the summer season, Yvoire is a setting right out of a romantic period novel. Since it can only be visited on foot -- the only people that can drive in the medieval village are residents -- you will be able to freely stroll through the narrow streets lined with picturesque houses and watch the marina life from one of its port-side cafés. Details to be advised locally.
Approximate tour duration is 6.5 hours.
This tour will not operate from mid-October until mid-April.
| Day #4 | 20 Apr 2024 - 25 May 2024 | $88.00 |
| 27 May 2024 - 12 Oct 2024 | $88.00 |
Treat yourself to an unforgettable experience within the unique Stadtkeller atmosphere! The restaurant is a historical place dating back to 12th century. Taste local food and homemade beer served in a stein, all while experiencing traditional Swiss customs such as cowbells, national costumes, flag throwing and yodeling. An ideal way to enjoy warm and festive Swiss hospitality.
Pick-up details to be advised locally. Approximate tour duration is 3 hours.
| Day #8 | 01 Apr 2024 - 31 Oct 2025 | $99.00 |
Depart St. Moritz for the nearby resort town of Pontresina, located at the entrance to the Bernina mountain range. Board a horse-drawn carriage for a relaxing ride through the idyllic valley of the Val Roseg highlighted by the impressive Bernina massif and the nearby glaciers.
Approximate tour duration is 3 hours.
| Day #8 | 01 Apr 2024 - 31 Oct 2025 | $60.00 |
Ascend the world's steepest cogwheel railway which winds up through lush meadows carpeted with Alpine flowers, past sparkling mountain streams and fascinating rock faces to Mt. Pilatus. After admiring splendid views of the Bernese Oberland and the snowcapped Swiss peaks from the summit at nearly 7000 feet, descend by aerial cableway and return to Lucerne.
Approximate tour duration is 4 hours.
*From November to May and in the event of adverse weather, the cogwheel will be replaced by the aerial cable car.
| Day #9 | 01 Jan 2024 - 28 Apr 2024 | $114.00 |
| 01 May 2024 - 31 Mar 2025 | $114.00 |
Relax and watch the magnificent landscapes glide by aboard an elegant cruise on beautiful Lake of Geneva. Passing by rolling hillsides and climbing vineyards, cross over to the French shore of the lake and visit the medieval village of Yvoire. Well known for its medieval buildings and majestic flower displays during the summer season, Yvoire is a setting right out of a romantic period novel. Since it can only be visited on foot -- the only people that can drive in the medieval village are residents -- you will be able to freely stroll through the narrow streets lined with picturesque houses and watch the marina life from one of its port-side cafés. Details to be advised locally.
Approximate tour duration is 6.5 hours.
This tour will not operate from mid-October until mid-April.
| Day #4 | 20 Apr 2024 - 25 May 2024 | $88.00 |
| 27 May 2024 - 12 Oct 2024 | $88.00 |
Treat yourself to an unforgettable experience within the unique Stadtkeller atmosphere! The restaurant is a historical place dating back to 12th century. Taste local food and homemade beer served in a stein, all while experiencing traditional Swiss customs such as cowbells, national costumes, flag throwing and yodeling. An ideal way to enjoy warm and festive Swiss hospitality.
Pick-up details to be advised locally. Approximate tour duration is 3 hours.
| Day #8 | 01 Apr 2024 - 31 Oct 2025 | $99.00 |
Depart St. Moritz for the nearby resort town of Pontresina, located at the entrance to the Bernina mountain range. Board a horse-drawn carriage for a relaxing ride through the idyllic valley of the Val Roseg highlighted by the impressive Bernina massif and the nearby glaciers.
Approximate tour duration is 3 hours.
| Day #8 | 01 Apr 2024 - 31 Oct 2025 | $60.00 |
Ascend the world's steepest cogwheel railway which winds up through lush meadows carpeted with Alpine flowers, past sparkling mountain streams and fascinating rock faces to Mt. Pilatus. After admiring splendid views of the Bernese Oberland and the snowcapped Swiss peaks from the summit at nearly 7000 feet, descend by aerial cableway and return to Lucerne.
Approximate tour duration is 4 hours.
*From November to May and in the event of adverse weather, the cogwheel will be replaced by the aerial cable car.
| Day #9 | 01 May 2024 - 31 Mar 2025 | $114.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Switzerland - Switzerland tours visit areas of high elevation ranging from 5,905 feet to 10,135 feet. High elevation may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. Individuals that are affected by high altitude, should avoid over-exertion, drink extra water, abstain from alcohol, and eat lightly. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| France - Spring and Fall: 45-60°F; Summer: 60-80°F; Winter: 30-45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat. France Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#france-weather |
| Switzerland - Spring and Autumn: 35-55°F; Summer: 55-80°F; Winter: 25-35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Switzerland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CENTRAL EUROPE: Books The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi A Modern Midas: A Romance by Mór Jókai Fatelessness by Imre Kertész How to be an Alien or How to be Poor by George Mikes Csardas by Diane Pearson Who Loves You Like This by Edith Bruck Darkness at Noon by Arthur Koestler Kasztner's Train by Anna Porter Imprimatur or Secretum or Veritas by Monaldi & Sorti Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw The Bridge at Andau by James A. Michener I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal Franz Kafka and Prague by Harald Salfellner The Unbearable Lightness of Being by Milan Kundera Old Czech Legends by Alois Jirásek The Golem by Gustav Meyrink The Metamorphosis by Franz Kafka The Good Soldier Svejk by Jaroslav Hašek |
| SWITZERLAND: Books William Tell by Friedrich Schiller The Swiss Family Robinson by Johann David Wyss Swiss Watching: Inside the Land of Milk & Honey by Diccon Bewes A Tramp Abroad by Mark Twain The Lions of Lucerne by Brad Thor Target Switzerland: Swiss Armed Neutrality in World War II by Stephen P. Halbrook Swiss History in a Nutshell by Gregoire Nappey Scrambles Amongst the Alps by Edward Whymper Why Switzerland? by Jonathan Steinberg SWITZERLAND: Films The Miracle of Bern (2003) The Swissmakers (1978) On Her Majesty's Secret Service (1969) Third Man on the Mountain (1959) Heidi (1937) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
| France - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Switzerland - Rounding up the bill is appreciated. Taxi drivers do not expect a gratuity and rounding up the fare is usually sufficient. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| France - The Euro is the currency of France. |
| Switzerland - The Swiss Franc is the currency of Switzerland. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| France - In Paris, stores are open from 10 am to 7 pm, Monday through Saturday. Larger stores are open Sunday from noon until 6 pm Many large department stores and designer boutiques are located in Paris. The French countryside is known for its quaint shops, farm markets and vineyards. Good buys include lace, crystal, glass, and fine wines and liqueurs. |
| Switzerland - Shopping in Switzerland offers a great chance to find the highest quality watches and knives, extravagant jewelry, and gourmet Swiss chocolates. Especially famous for cuckoo clocks, ranging from the simplest models to the most extraordinarily intricate, Swiss craftsmanship is unsurpassed. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
France
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Switzerland
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| Languages |
| France - French is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| France - The voltage used is 220 volts. |
| Switzerland - The voltage used is 230 volts. |
| Code of Conduct |
| France - Shaking hands is the standard greeting. Closer acquaintances and friends may kiss both cheeks. The form of personal address is simply Monsieur or Madame without a surname and people may not immediately offer to be familiar on a first name basis. Casual wear is appropriate, but more stylish dress would not be out of place. Smoking is prohibited on public transport and in cinemas and theaters. |
| Switzerland - Cleanliness is of utmost importance in Switzerland and even accidental littering can result in a public scolding. Shaking hands is a standard greeting. When being introduced, it is important to shake hands with everyone, including children. Standard courtesies should be observed, and conservative casual dress is appropriate. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - France |
Holidays 2024 Jan 1: New Year's Day Mar 29: Good Friday Mar 31: Easter Apr 1: Easter Monday May 1: Labor Day May 8: WWII Victory Day May 9: Ascension Day May 19: Whit Sunday May 20: Whit Monday Jul 14: Bastille Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Nov 11: Armistice Day Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2025 Jan 1: New Year's Day Apr 18: Good Friday Apr 20: Easter Apr 21: Easter Monday May 1: Labor Day May 8: WWII Victory Day May 29: Ascension Day Jun 8: Whit Sunday Jun 9: Whit Monday Jul 14: Bastille Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Nov 11: Armistice Day Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Switzerland |
Holidays 2024 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Mar 29: Good Friday Mar 31: Easter Apr 1: Easter Monday May 1: Labor Day/May Day May 9: Ascension Day May 19: Pentecost (Whit Sunday) May 20: Pentecost (Whit Monday) May 30: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day Holidays 2025 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Apr 18: Good Friday Apr 20: Easter Apr 21: Easter Monday May 1: Labor Day/May Day May 29: Ascension Day Jun 8: Pentecost (Whit Sunday) Jun 9: Pentecost (Whit Monday) Jun 19: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Switzerland - Switzerland tours visit areas of high elevation ranging from 5,905 feet to 10,135 feet. High elevation may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. Individuals that are affected by high altitude, should avoid over-exertion, drink extra water, abstain from alcohol, and eat lightly. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| France - Spring and Fall: 45-60°F; Summer: 60-80°F; Winter: 30-45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat. France Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#france-weather |
| Switzerland - Spring and Autumn: 35-55°F; Summer: 55-80°F; Winter: 25-35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Switzerland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CENTRAL EUROPE: Books The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi A Modern Midas: A Romance by Mór Jókai Fatelessness by Imre Kertész How to be an Alien or How to be Poor by George Mikes Csardas by Diane Pearson Who Loves You Like This by Edith Bruck Darkness at Noon by Arthur Koestler Kasztner's Train by Anna Porter Imprimatur or Secretum or Veritas by Monaldi & Sorti Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw The Bridge at Andau by James A. Michener I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal Franz Kafka and Prague by Harald Salfellner The Unbearable Lightness of Being by Milan Kundera Old Czech Legends by Alois Jirásek The Golem by Gustav Meyrink The Metamorphosis by Franz Kafka The Good Soldier Svejk by Jaroslav Hašek |
| SWITZERLAND: Books William Tell by Friedrich Schiller The Swiss Family Robinson by Johann David Wyss Swiss Watching: Inside the Land of Milk & Honey by Diccon Bewes A Tramp Abroad by Mark Twain The Lions of Lucerne by Brad Thor Target Switzerland: Swiss Armed Neutrality in World War II by Stephen P. Halbrook Swiss History in a Nutshell by Gregoire Nappey Scrambles Amongst the Alps by Edward Whymper Why Switzerland? by Jonathan Steinberg SWITZERLAND: Films The Miracle of Bern (2003) The Swissmakers (1978) On Her Majesty's Secret Service (1969) Third Man on the Mountain (1959) Heidi (1937) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
| France - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Switzerland - Rounding up the bill is appreciated. Taxi drivers do not expect a gratuity and rounding up the fare is usually sufficient. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| France - The Euro is the currency of France. |
| Switzerland - The Swiss Franc is the currency of Switzerland. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| France - In Paris, stores are open from 10 am to 7 pm, Monday through Saturday. Larger stores are open Sunday from noon until 6 pm Many large department stores and designer boutiques are located in Paris. The French countryside is known for its quaint shops, farm markets and vineyards. Good buys include lace, crystal, glass, and fine wines and liqueurs. |
| Switzerland - Shopping in Switzerland offers a great chance to find the highest quality watches and knives, extravagant jewelry, and gourmet Swiss chocolates. Especially famous for cuckoo clocks, ranging from the simplest models to the most extraordinarily intricate, Swiss craftsmanship is unsurpassed. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
France
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Switzerland
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| Languages |
| France - French is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| France - The voltage used is 220 volts. |
| Switzerland - The voltage used is 230 volts. |
| Code of Conduct |
| France - Shaking hands is the standard greeting. Closer acquaintances and friends may kiss both cheeks. The form of personal address is simply Monsieur or Madame without a surname and people may not immediately offer to be familiar on a first name basis. Casual wear is appropriate, but more stylish dress would not be out of place. Smoking is prohibited on public transport and in cinemas and theaters. |
| Switzerland - Cleanliness is of utmost importance in Switzerland and even accidental littering can result in a public scolding. Shaking hands is a standard greeting. When being introduced, it is important to shake hands with everyone, including children. Standard courtesies should be observed, and conservative casual dress is appropriate. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - France |
Holidays 2024 Jan 1: New Year's Day Mar 29: Good Friday Mar 31: Easter Apr 1: Easter Monday May 1: Labor Day May 8: WWII Victory Day May 9: Ascension Day May 19: Whit Sunday May 20: Whit Monday Jul 14: Bastille Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Nov 11: Armistice Day Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2025 Jan 1: New Year's Day Apr 18: Good Friday Apr 20: Easter Apr 21: Easter Monday May 1: Labor Day May 8: WWII Victory Day May 29: Ascension Day Jun 8: Whit Sunday Jun 9: Whit Monday Jul 14: Bastille Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Nov 11: Armistice Day Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Switzerland |
Holidays 2024 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Mar 29: Good Friday Mar 31: Easter Apr 1: Easter Monday May 1: Labor Day/May Day May 9: Ascension Day May 19: Pentecost (Whit Sunday) May 20: Pentecost (Whit Monday) May 30: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day Holidays 2025 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Apr 18: Good Friday Apr 20: Easter Apr 21: Easter Monday May 1: Labor Day/May Day May 29: Ascension Day Jun 8: Pentecost (Whit Sunday) Jun 9: Pentecost (Whit Monday) Jun 19: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Switzerland - Switzerland tours visit areas of high elevation ranging from 5,905 feet to 10,135 feet. High elevation may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. Individuals that are affected by high altitude, should avoid over-exertion, drink extra water, abstain from alcohol, and eat lightly. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Switzerland - Spring and Autumn: 35-55°F; Summer: 55-80°F; Winter: 25-35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Switzerland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CENTRAL EUROPE: Books The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi A Modern Midas: A Romance by Mór Jókai Fatelessness by Imre Kertész How to be an Alien or How to be Poor by George Mikes Csardas by Diane Pearson Who Loves You Like This by Edith Bruck Darkness at Noon by Arthur Koestler Kasztner's Train by Anna Porter Imprimatur or Secretum or Veritas by Monaldi & Sorti Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw The Bridge at Andau by James A. Michener I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal Franz Kafka and Prague by Harald Salfellner The Unbearable Lightness of Being by Milan Kundera Old Czech Legends by Alois Jirásek The Golem by Gustav Meyrink The Metamorphosis by Franz Kafka The Good Soldier Svejk by Jaroslav Hašek |
| SWITZERLAND: Books William Tell by Friedrich Schiller The Swiss Family Robinson by Johann David Wyss Swiss Watching: Inside the Land of Milk & Honey by Diccon Bewes A Tramp Abroad by Mark Twain The Lions of Lucerne by Brad Thor Target Switzerland: Swiss Armed Neutrality in World War II by Stephen P. Halbrook Swiss History in a Nutshell by Gregoire Nappey Scrambles Amongst the Alps by Edward Whymper Why Switzerland? by Jonathan Steinberg SWITZERLAND: Films The Miracle of Bern (2003) The Swissmakers (1978) On Her Majesty's Secret Service (1969) Third Man on the Mountain (1959) Heidi (1937) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
| Switzerland - Rounding up the bill is appreciated. Taxi drivers do not expect a gratuity and rounding up the fare is usually sufficient. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Switzerland - The Swiss Franc is the currency of Switzerland. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Switzerland - Shopping in Switzerland offers a great chance to find the highest quality watches and knives, extravagant jewelry, and gourmet Swiss chocolates. Especially famous for cuckoo clocks, ranging from the simplest models to the most extraordinarily intricate, Swiss craftsmanship is unsurpassed. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Switzerland
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| Languages |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Switzerland - The voltage used is 230 volts. |
| Code of Conduct |
| Switzerland - Cleanliness is of utmost importance in Switzerland and even accidental littering can result in a public scolding. Shaking hands is a standard greeting. When being introduced, it is important to shake hands with everyone, including children. Standard courtesies should be observed, and conservative casual dress is appropriate. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Switzerland |
Holidays 2024 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Mar 29: Good Friday Mar 31: Easter Apr 1: Easter Monday May 1: Labor Day/May Day May 9: Ascension Day May 19: Pentecost (Whit Sunday) May 20: Pentecost (Whit Monday) May 30: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day Holidays 2025 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Apr 18: Good Friday Apr 20: Easter Apr 21: Easter Monday May 1: Labor Day/May Day May 29: Ascension Day Jun 8: Pentecost (Whit Sunday) Jun 9: Pentecost (Whit Monday) Jun 19: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day |
I wanted to add more about how much we enjoyed having Katarina as our tour manager. She was very knowledgeable, competent, and had a great sense of humor. This trip was an anniversary trip for us, (50th anniversary), and when we told Katarina this, she helped to make this special trip even more special. She gave us an Easter egg as a gift, (it was Easter week). We had bought a love lock and wanted to find a place where we could attach it. Katarina guided us to a small bridge near the John Lennon wall in Prague, and then took pictures and a video of us at the bridge. So thanks to Katarina, we have a very special memory of our anniversary in Prague!
Thomas N.
We had a great time! Our guide Fred was fantastic and really fun to listen to. All the hotels were comfortable and had great breakfasts and were close to all the sites. The optional tours were so well worth it as always, we especially enjoyed the Danube River cruise in Budapest and the Bratislava Slovakia tour. All of our city tour guides, Julia, Gabby, and Yara introduced us to their beautiful cities and made us feel welcome. The farewell dinner was the best yet. The dinner was great, and the entertainment was really fun. Peter, our driver really impressed us with his driving skills and made us feel safe. We have thoroughly enjoyed all of our Gate1 trips and look forward to booking the next one!
Carolyn S.
This was our first Gate 1 tour and I was impressed with our warm, knowledgeable and attentive guide, Joanna. She took the stress out of traveling. We loved the pace: the city tours followed by free time and the scenic bus rides between cities.
Betty S.
I have been on eight Gate 1 trips and Julian was without question the best tour guide ever. His attention to detail was amazing: names of both sides of name badges, names on seats, coins for restrooms, meeting us upon arrival with rooms, badges, and luggage tags. His knowledge of history and culture is natural and he is a pleasure to listen to. We never got tired of his voice. He used just the right amount of humor to keep us going. He kept us engaged on the bus with questions and simple games but not too much of it. He was patient and personable while always professional. Please give him the highest possible rating.
Forrest W.
I just wanted to provide more compliments to our tour director, Anna Marie, She went above and beyond our expectations. Not only was she knowledgeable and informative, she made the whole experience so enjoyable. She is funny, kind and made every part of the trip fun and informative. She went out of her way to be sure we had the best information to maximize enjoyment for our free time. My husband and I extended our trip a few days and she was kind enough to recommend restaurants and other activities. She even provided directions on a map to make our navigation as easy as possible. I cannot say enough good things about Anna Marie, and I wish we could request her for our next Gate 1 trip. Also, our bus driver, Tomasz, was wonderful. So, kind and such a careful driver.
Jeanie S.
Our tour guide Derek went above and beyond, his attitude was so good! He had us singing on the bus, laughing and always answered us with kindness and patience. Derek is definitely in my top 3 favorite Gate1 tour guides (to date) he kept the walking pace at a good rate, his knowledge and history of each place we visited was top notch! The bathroom breaks along the way were nice and comfortable. All in all, the 11 day affordable Germany, France, Switzerland & Austria departing March 12, 2024 did NOT disappoint. Thank you, Gate1 Travel, for all the attention to detail, perfect planning, nice hotels, great food, and for taking care of my group of 14 travelers (the trip was a full trip) in such a caring way...some of my group had NEVER been out of the country before and Derek AND our bus driver made everyone feel safe and comfortable.
Donna V.
This was probably the best trip I have ever taken, and I was surprised that I liked all four cities as much as I did. Our tour guide Soma was absolutely great. The lodging was good to great (Hilton) and the food had reasonable food options for a non-beef eating family. Our driver was friendly and helpful and clearly very skilled. The subcontractor guides like Jara we're all very good. There was adequate free time to go on our own, but I wouldn't have missed out added your options. You guys always do a great job choosing hotels, food, and guides. We always recommend you to friends.
Jeffrey S.
I just want to say I'm always pleased with Gate 1 travel and recommend your company to all my family and friends! This last trip I just loved our guide Agnas and our driver Chris! Actually, the same goes for all past guides and drivers on the trips we've taken! They become like family after a few days of traveling together! I'm always a little sad to say goodbye knowing I'll never see them again!
Barbara B.
My wife & I would like to commend & give high ratings to our Tour Manager Tereza! Hopefully, we could have her as our Tour Manager again at some point. Tereza is very professional, very pleasant, & very knowledgeable! She's very prompt & acknowledges the efforts of the guests on being on time. She's like a mother who makes sure everyone is on board & no one is left behind! She goes above & beyond to satisfy each & every guest as well as knows everyone by name. She's truly an amazing asset for your company! She deserves a raise as well as a reward! God bless you more Tereza!
Rodolfo S.
Our tour guide, Krzysztof, was amazing. He made the tour measurably better. His experience, intelligence, awareness of the Country and its history and current social and political atmosphere was unparalleled. That knowledge, coupled with his charm, greatly enhanced our experience. I am grateful to him.
Lydia M.
Our trip was absolutely amazing. What an amazing spectacular time. We were so impressed with how organized and well thought of this trip was. We enjoyed our trip so much; our tour manager Bart was absolutely incredible. He was funny, caring, knowledgeable, and organized. Our trip went according to plan. We absolutely loved the door-to-door service and can't wait to travel with you again. Thank you for an amazing time.
Ana S.
It was incredible!!! I feel more alive and in tune with other countries of my ancestors than I ever have. We are already looking at other adventures...Thank you so much for your knowledge, expertise, and organization.
Nancy H.
I had the pleasure of traveling alongside my mother and sister and we selected the "10-Day Affordable Germany, France, Switzerland, & Austria" tour. I only have great things to say about our experience! First and foremost our travel director, Julian, is the best. This was our first Gate1Travel tour, and Julian made sure to provide us with the best experience. I still have the travel bug and am looking into another trip with Gate1 already! Some of the many things he did was, make sure that we were informed of departure times, recommendations on food places, where to find the best souvenirs, and even took the time to show us the "local way" of navigating and seeing most of everything we could think of and more! Our bus driver, Paul, was also a great asset to Gate1Travels. He kept us safe and made sure we were able to travel the 750+ miles to see the beautiful countries on our itinerary. The hotels, food, and itinerary on this trip were great! Our tour dates were at the end of February/beginning of March, which was right before the start of peak season in these various countries, but that did not affect us at all! We still found places to eat, shop at, and enjoy during each of our stops. The scenery in this area of Europe was truly breathtaking. It is mostly a Germanic-style area, but each stop had its own individual beauty and uniqueness that had me and my family in awe. I hope to return another time and will be requesting the same amazing staff members to have another A++ experience.
Savannah T.
First, I would like to tell you how amazing Katarina is as a Tour Manager. I cannot say enough about how wonderful she is! Her sense of humor is so fun! I also want to put in a good word for our tour bus driver, Conrad. He has excellent driving skills, a great personality and was always right there to help. The hotel choices were excellent for both what they offer but also for their location. We were able to easily walk to destinations from each. The local tour guides had a wealth of information to offer and included a good dose of humor in their presentations. I always felt well informed and could find out any needed information easily. Gate 1 is a super group, and I would certainly travel with you again.
Jamie W.
Thank you for all you did to make it a highly enjoyable travel experience. Clays was the perfect guide; very knowledgeable, experienced, and attentive to the smallest details. The accommodations and coach assured our comfort. The itinerary was well-balanced with can't miss sites and leisurely free time. Food doesn't have to be too extravagant for my tastes but the meal selections and locations were great. Rarely does a trip with so many moving parts not experience a hiccup along the way but this one went without a hitch. Thanks again; looking forward to Greece and Turkey in March.
Paul H.
Marc was fantastic and extremely cordial each day. His travel tips, local maps (annotated), and local details made the entire trip more interesting and worthwhile.
Dennis K.
I have done many trips with Gate One and I have enjoyed them all. This truly was the best trip I have ever had with Gate One. Marc was a great tour guide. The hotels were very nice. Truthfully my only complaint was it was too short.
William H.
I wanted to mention our Tour group manager/guide Nadine and our driver Libor. Our guide manager was excellent. She was there every step of the way to help us is needed. Pleasantly suggested areas to visit in our free time when asked. Our group was only 11 and when she told us about our free time in a location she was very helpful about things to see in the area and if we wanted to venture out a little farther she was very helpful in that regard also. Even down to Walking us to the train station to ensure we purchased the correct train tickets. To me that truly showed her concern for us and her willingness to ensure we got the most of our time in any particular area. I know this was not in her duties but showed how fortunate we were to have her as our group manager/guide. This was my first gate1 tour as well as my travel partners and we were very impressed! We all as a group felt very welcomed by her and several our our tour group had been on countless Gate1 tours and they even mentioned how much they enjoyed her as our tour guide. I thoroughly enjoyed our tour. We had such an amazing time I haven't stopped telling my clients and my husband how much I look forward to booking with Gate1 in the future. I normally plan our trips my self. We travel several times a year and love traveling abroad. Gate1 will absolutely be at the top of my looking list when considering booking future vacations. Our driver was very courteous and helpful getting on and off the bus as well as assisting us with our luggage. Thank You Gate1 for hiring such wonderful people to ensure our trips go smoothly and are so enjoyable!
Cynthia C.
Great trip as always. Tour director Dennis was excellent. Dennis went above and beyond in every way. Dennis daily delights were unexpected. I can't say enough about all the extras he did. We couldn't go up to Mt Platius because of the wind. He arranged for us to go to Mt Rigi instead. What a great time. Mt Rigi should be a backup for Mt Platius all the time. Dennis took us all on a boat ride on Lake Lugano. He bought us all hot chocolate. He arranged for us to get fondue in Gruyee. Got us an extra glass of wine during the welcome dinner and more. What a tour guide. You know this guy loves his job. Thank you for the memories.
Renee O.
We had an AMAZING time during our Affordable 8-day Switzerland tour! Our FABOULOUS tour manager, Dennis, made our tour every more exceptional! I have taken many tours through Gate 1, and all tours have not disappointed. However, Dennis, made extra efforts to make our time in Switzerland beyond exceptional. He provided us with wonderful suggestions to eat and visit during our free time. In addition, during his own free time, he guided us through the cities, providing us with his own "tours", which were lovingly called "Dennis Delights". As mention, I have taken multiple tours through Gate 1, and all tour guides have been great, however, Dennis exceeded our expectations and went beyond. THANK YOU DENNIS! Not only did Dennis provide us with excellent customer service, we was able to arrange the visit to Mt. Rigi when Mt. Pilatus tour was cancelled due to weather. The tour to Mt. Rigi was one of the highlights of our tour. We were all very disappointed when we learned that Mt. Pilatus was cancelled, but Dennis commitment to us and his pride as a tour guide, made it happen to Mt. Rigi. I highly suggest making Mt. Rigi an alternative if Mt. Pilatus is cancelled due to weather. AGAIN, THANK YOU DENNIS, and THANK YOU GATE 1!
Ivette B.
I would like to take the opportunity to say how wonderful was our 8 Day Affordable Switzerland tour that we came back just now (December 2023). It took time during the Christmas season and Switzerland was very beautiful. Daily itinerary was carefully organized, we saw a lot of places that we would never visit if go by ourselves. We traveled with my daughter, it was my 3rd tour with Gate1 and 1st for her. We had amazing time!! Special thanks to our tour manager Mihaela, she took care of everything - always with smile and positive attitude. She gave helpful advises and made sure that we are comfortable and safe. I would book the tour with her again without any doubt! In general - our Switzerland tour was enjoyable and we will be looking forward to our next adventure with Gate1!
Ella S.
Once again, Gate 1 did not disappoint. Our recent trip to the Christmas Markets of Switzerland & France was enchanting. The hotels were top notch and centrally located, and our tour guide Beatrice and bus driver Vitili were awesome. Basel, Colmar, Obernai. Strasbourg, Zurich, Lucerne, Bern & Lugano - we visited Christmas Markets in every one of these towns! The decorations, the atmosphere, and the gluhwein were amazing in each place, and we truly enjoyed all the wonderful people we met on our tour. We have been contemplating a Christmas Market tour for years, and we are so happy we booked this, our 10th tour with Gate 1. We already have two more trips booked, and we recommend Gate 1 often. People cannot believe what we do for the price we pay - one woman even asked me if we stay in hostels because the price is so reasonable!! I laughed, and told her we stay in 4 and 5 star hotels!! Thanks, Gate 1, for making our dreams of traveling a reality.
Maureen M.
It was my first trip and my fiance's second one with Gate1 (I actually proposed on the trip). Everyone in our group was friendly and welcoming. The tour guide Marijah was amazing. She was so friendly, knowledgeable and funny. She went above and beyond accommodating the group, recommending activities, and treating the group with special treats. We would definitely do another trip with Gate1 and especially with Marijah. 5-Stars in our eyes.
George P.
To summarize in a word- Outstanding! The entire trip was choreographed and executed by our tour manager, Annemarie in a perfect manner. No details were left unattended and any obstacles were cleared easily. Her professionalism and dedication to her craft shined. The local tour guides were good and we enjoyed the city tours. As this was our first guided tour we have no real reference to the hotel's although all were above average in our opinion. The bus driver, Pavo was skilled, prompt and punctual. Lastly your help organizing and booking was fantastic!
James F.
This was my first trip to Europe and I did do a lot of research with travel companies - some recommended by friends, however, this particular tour had everything I was looking for so I decided to book it. I could NOT be happier that I did. Bogdan was an EXCEPTIONAL Tour Manager - and Rafa was SUPERB as our driver. Both caring individuals who only had our best interest in mind. Bogdan went above and beyond for our group and made this 1st trip for me special and memorable. He has a heart of gold and it shows day in and day out. He truly cares about his job and the people he oversees on these tours. I cannot say enough about him. I would take 100 trips with Gate 1 if I could be assured that I'd have Bogdan as my Tour Manager. I want to commend Gate 1 for the accommodations as well. Each Hotel was as good or better than the previous. Breakfast excellent, service, comfortable. I cannot stop talking about my experience. This was a first trip with Gate 1 but will NOT be my last. Thank you for making this unforgettable experience.
Theresa A.
This was our first trip with Gate1, but I'm sure it will not be our last. We had such a great time. The only thing we would ask for is more time in Salzburg. It seemed we didn't get much time there. But Mihaela made this trip so enjoyable! She always had a smile on her face and was very knowledgeable anytime we had questions. Her positive attitude and suggestions for us at every stop just added excitement with every new city adventure. So happy that we had her as our guide for our first trip with Gate 1.
David G.
Our trip was so amazing! And all the credit should go towards our guide Mihaela. She made every aspect of our trip magical. We always knew what was coming up and what our options were. She took care of every need we had while on our trip. We were traveling with our 9 year old son and she made him feel included and important. All while making sure we were comfortable having our child in foreign countries. I can not race enough about what all she did for us. We are hoping to book a trip again with her soon!
Kelley G.
It was wonderful Bart was amazing. I forgot my phone at the hotel in Munich. He had it waiting for us when we got back into Germany at Heidelberg. As this was my 1st time ever booking a vacation through a tour company I had some concerns. Everything was perfect. Your experience showed with the timing. We never felt rushed plenty of time to explore each stop but not to much time that we got bored. The 5 county travel day wow Bart made it feel like a real adventure each new country, each stop, the roads little bits of knowledge passed out in such a was felt like being read a great book. Then there was Slavamere what a skilled driver driving that bus through the mountains on some of those roads, smooth as silk. I have no concerns about Gate1 now. Looking forward to traveling with you again soon.
Bruce S.
Our tour guide, Britta was amazing! We enjoyed her wit, knowledge and sensitivity to the group and felt she enhanced the experience immensely! Also loved our driver, Jersey! He did a great job and was so kind and helpful. Thoroughly enjoyed our trip!
Martha G.
Our 9 Day Alpine Christmas Markets vacation with Gate 1 was an exceptional experience that surpassed our expectations. Robert, our guide, was the perfect companion, exceeding our expectations with his knowledge and enthusiasm. His guidance added immense value to the trip, making it both enjoyable and informative. Despite challenging snowy conditions, our bus driver ensured our safety and punctuality, navigating skillfully through the winter weather. The seamless coordination contributed to a stress-free journey, allowing us to focus on the enchanting markets. The German, French, and Austrian Christmas markets were a delightful immersion into festive traditions. The unique offerings and vibrant atmospheres provided a memorable cultural experience. The diversity of markets showcased the rich holiday traditions of each region. The decision to plan a follow-on trip to Italy speaks volumes about our satisfaction with Gate 1. The seamless execution of this Alpine adventure has instilled confidence in the company's ability to deliver exceptional travel experiences. Overall, this Christmas Markets vacation was a perfect blend of cultural exploration, festive cheer, and efficient organization, leaving us eager to embark on our next Gate 1 adventure.
Grant W.
We loved our guide Gaby and the driver Frank. Frank made sure to get us to our destinations safely. Even when Munich had received the largest snowfall they've had in a while. Some of the streets and even the public transportation was closed but Frank got us to our destination safely. Gabby is very kindhearted and kept our Group and check. She's also very generous! She purchased local candies for us to try, and local pastries. She even had a fun game of find the longest German word which my Husband won. He received a beautiful Christmas ornament as a prize. The Christmas markets were absolutely breathtaking with all of the fresh snow that hit the area. This trip truly was magical. we had some friends traveling with us, and they really enjoyed the experience that gate one Has to offer. We will continue to use your company for some of our travels.
Barbara B.
I can not say enough positive things about our Christmas Markets tour. It's our first time with Gate 1 and we loved everything about our trip. Our tour director Thomas was beyond amazing. He made every part of the experience fun, organized and so incredibly worth it. He is a gem! Thank you for a great trip!
William M.
The trip was wonderful! The sights will stay with us forever. So much to see and try to absorb. (What took us so long?) Was expecting to see far less than we did. Had no idea we would be immersed in the local cultures like we were, with special recognition to our Tour Manager, Sophie, and the local guides. Gate1 was attentive to all our needs for the entire trip, and everything was so well planned. On our first bus trip to the river cruise, Sophie, in her heavy French accent asked if the group minded her voice. She then said, "In a week you will miss it." She was right. To our surprise, even the bus trips were used as an opportunity to detail such things as local customs, historical event connections, and interactions of the people and countries. We had rain the first 5 days, then about 8" of snow the day we went to Mt. Pilatus. It restricted our view, but the snow seemed more realistic for our surroundings. We looked forward to seeing a Christmas Market on the trip. Had no idea we'd be at 7 of them. The architecture throughout the tour was just fascinating. We went through maybe 6 churches that almost took our breath away. Our group was composed of people from all over the U.S. We found the group easy to interact with and made a lot of friends. In the 8 days together as a group we covered a lot of territory and took a ton of pictures. The memories will last us a very long time.
Robert J.
Our first trip ever with Gate1 and it was everything we had hoped for and more. We are long term Grand Circle travelers, but Gate1 now has us hooked. My wife Mary Ann has had Switzerland on her to go list for decades, but we were always reluctant because of the high prices. When a friend told us about Gate1 and we saw this incredible deal, we were amazed and so snagged it. The day before our Mt Pilatus tour we sadly learned it was cancelled because of weather, but our incredible director Dennis was able to book our group on a cogwheel train up Mt Rigi! Thank you Gate1 for this perfect length affordable Switzerland tour.
Paul M.
The whole experienced was beyond expectations. Karol (Kayo) our tour manager did an amazing job. He is very knowledgeable, friendly & a joy to travel with. He also had a lot of surprises & go extra mile to enhance our experience. Our entire group bonded like a small travel family, Thanks to Gate1 & Kayo. We cannot express enough gratitude to Gate1 & Kayo for an amazing holiday. Looking forward to our next Gate1 travel adventures.
Douglas H.
Absolutely amazing!! Tereza was a fantastic tour guide and wonderful wealth of information! The hotels were perfectly placed and all exceeded our wildest expectations! I honestly can't believe how well everything went truly a great trip and I've already recommended this company and especially that tour to several of my colleagues and friends!! Thank you for such a wonderful experience!!
Cody C.
Our trip to Europe was great, we enjoyed seeing the new sites and learning about each country and city. The tour guide assigned to our trip "Dean" was fabulous. Dean talked to us each day on the bus and explained what area of the country and the names of the cities, mountains and sites we would be viewing. I felt I was getting a good education each day on the sites and cities we would be visiting. Dean was also helpful with directing us to future trips and details we were interested in. He was always kind and extremely knowledgeable on any topic. I felt safe and comfortable with Dean as a tour guide. What an asset he is to GATE1.
Suzanne M.