6 Day Affordable Iceland with Northern Lights Pursuit

From

$1299

Land Only

$1899*

Air & Land

6 Day Affordable Iceland with Northern Lights Pursuit

From

$1299

Land Only

$1899*

Air & Land


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Book Now!
Friends & family

Featured Hotels

(Hotels may vary based on departure day of the week)
6 Day Affordable Iceland with Northern Lights Pursuit
Landhotel Hella
Fosshotel Reykjavik Reykjavik

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Book By Jun 8, 2023 & Save!

2023 Dates & Prices Single Supplement: $350
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
  Book By
Jun 08
Book After
Jun 08
Book By
Jun 08
Book After
Jun 08
$1749 $2149 $2399* $2799*
$1749 $2149 $2399* $2799*
$1749 $2149 $2409* $2809*
$1749 $2149 $2379* $2779*
$1749 $2149 $2379* $2779*
$1699 $2099 $2349* $2749*
$1649 $2049 $2269* $2669*
$1549 $1949 $2179* $2579*
$1549 $1949 $2199* $2599*
$1549 $1949 $2169* $2569*
$1549 $1949 $2199* $2599*
$1549 $1949 $2169* $2569*
$1549 $1949 $2179* $2579*
$1549 $1949 $2199* $2599*
$1549 $1949 $2169* $2569*
$1549 $1949 $2169* $2569*
$1549 $1949 $2199* $2599*
$1549 $1949 $2249* $2649*
$1549 $1949 $2249* $2649*
$1299 $1599 $1949* $2249*
$1299 $1699 $1949* $2349*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1299 $1599 $1949* $2249*
$1449 $1849 $2049* $2449*
$1449 $1849 $2049* $2449*
$1449 $1849 $2049* $2449*
$1449 $1849 $2049* $2449*
$1449 $1849 $2049* $2449*
$1449 $1849 $2049* $2449*
$1549 $1949 $2149* $2549*
$1599 $1999 $2199* $2599*
 
2024 Dates & Prices Single Supplement: $350
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
  Book By
Jun 08
Book After
Jun 08
Book By
Jun 08
Book After
Jun 08
$1399 $1699 $1899* $2199*
$1399 $1699 $1899* $2199*
$1399 $1699 $1899* $2199*
$1399 $1699 $1899* $2199*
$1399 $1699 $1899* $2199*
$1399 $1699 $1899* $2199*
Wed, Jan 31  (Sold Out) $1399 $1699 $1899* $2199*
$1449 $1749 $1999* $2299*
$1449 $1749 $1999* $2299*
$1449 $1749 $1999* $2299*
$1449 $1749 $1999* $2299*
$1449 $1749 $1999* $2299*
$1449 $1749 $1999* $2299*
$1449 $1749 $1999* $2299*
$1449 $1749 $1999* $2299*
$1449 $1749 $1999* $2299*
$1449 $1749 $1999* $2299*
$1449 $1849 $1999* $2399*
$1449 $1749 $1999* $2299*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1549 $1949 $2049* $2449*
$1499 $1899 $2199* $2599*
$1499 $1899 $2199* $2599*
$1499 $1899 $2199* $2599*
$1499 $1899 $2199* $2599*

Not Included:
Gratuities.


Additional Information:
Land only price does not include departure transfer, but does include the group arrival transfer that departs between 7 and 8:30 AM from Keflavik Airport on day 2. Please contact a service agent to make arrangements to meet the group if your arrival flight does not arrive on day 2 of the tour.

Passengers arriving to Reykjavik on day 2 should select flights that arrive between 6 AM & 8 AM. The group transfer will depart approximately between 7:00 - 8:30 AM.

If booking a prenight stay, you should book a hotel in Reykjavik instead of Hella or Fludir in order to avoid expensive transfers and missing scheduled activities on day 2 of the tour.

Northern Lights tours are subject to correct weather conditions and solar activity. Sightings cannot be guaranteed. If the tour is canceled locally, we will attempt to offer another Northern Lights tour on an alternate evening, conditions permitting. The Reykjavik Northern Lights tour departs at approximately 8:30 PM from Oct 1 - Mar 14, and 9:30 PM from Sep 1 - Sep 30 & Mar 15 - Apr 15. The tour may not return until well after midnight.


Accommodation Details:
Triple rooms are not available for this package.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This moderately active, adventurous program is intended to offer an introduction to Iceland and give you the opportunity to search for and perhaps view the Northern Lights. Different from any other program, because of the extreme climate and unpredictable weather conditions, you should be prepared for itinerary and flight schedule changes. The included Northern Lights tours, which run between 2-5 hours, depart between 8:30-9:30 PM and often extend late into the evening as exact schedules depend on local weather conditions. Sightings cannot be guaranteed. When known in advance, typically by 5 PM, that the Lights will not be visible on a given evening, a tour will be rescheduled for an alternate evening when feasible. Tour guides will vary on each excursion. If the Northern Lights are not visible during your included tour, we will attempt to offer another tour the following evening if conditions permit. You can expect to walk over rough, uneven terrain in dark conditions, and therefore proper winter clothing and footwear (crampons or ice cleats to avoid slipping) as well as a flashlight are essential for your safety and comfort. Do not expect bathroom facilities at the sites. We suggest to carry tissues and hand sanitizer. Please be aware that Iceland is an expensive destination.
Meals may be expensive as most of Iceland's food is imported. Most flights arrive to Iceland between 4:00-7:00 AM, however hotel check-in begins at 2:00 PM. Only the pre-purchase of a hotel night will guarantee early check-in. For important information about selecting flights to Iceland, click here. This is an Off Season program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Round trip flights New York-Keflavik, Keflavik-New York
    Other departure cities available. Click on date of departure for selection and prices. For important information click Flights to Iceland
  • Airline taxes & fuel surcharges
  • 4 nights First Class accommodations
    • 2 nights Hella
    • 2 nights Reykjavik
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • Arrival transfer
  • 9 meals: 5 breakfasts, 2 lunches, 2 dinners with wine
  • Sightseeing per itinerary in modern motor coach
  • Services of English-speaking guide throughout
  • Entrance fees per itinerary

Special Features

  • Tour the Aurora Reykjavik: The Northern Lights Center and gain insight into the Northern Lights
  • On the South Coast, view stunning scenery including volcanoes and spectacular waterfalls
  • Visit Gullfoss Waterfall and the Geysir Geothermal Area, home of the Strokkur Geysir
  • At the remarkable historic area of Þingvellir, visit the site of the world's oldest parliament
  • Enjoy the warm soothing waters of the world-famous geothermal Blue Lagoon
  • Search the skies for the Northern Lights (Aurora Borealis), among the most spectacular phenomena on earth

Please note: Northern Lights tours are subject to correct weather conditions and solar activity. Sightings cannot be guaranteed. If the tour is canceled locally, we will attempt to offer another Northern Lights tour on an alternate evening, conditions permitting. The Northern Lights tour departs in the late evening and may not return until after midnight

Is This Trip Right for You?

This moderately active, adventurous program is intended to offer an introduction to Iceland and give you the opportunity to search for and perhaps view the Northern Lights. Different from any other program, because of the extreme climate and unpredictable weather conditions, you should be prepared for itinerary and flight schedule changes. The included Northern Lights tours, which run between 2-5 hours, depart between 8:30-9:30 PM and often extend late into the evening as exact schedules depend on local weather conditions. Sightings cannot be guaranteed. When known in advance, typically by 5 PM, that the Lights will not be visible on a given evening, a tour will be rescheduled for an alternate evening when feasible. Tour guides will vary on each excursion. If the Northern Lights are not visible during your included tour, we will attempt to offer another tour the following evening if conditions permit. You can expect to walk over rough, uneven terrain in dark conditions, and therefore proper winter clothing and footwear (crampons or ice cleats to avoid slipping) as well as a flashlight are essential for your safety and comfort. Do not expect bathroom facilities at the sites. We suggest to carry tissues and hand sanitizer. Please be aware that Iceland is an expensive destination.
Meals may be expensive as most of Iceland's food is imported. Most flights arrive to Iceland between 4:00-7:00 AM, however hotel check-in begins at 2:00 PM. Only the pre-purchase of a hotel night will guarantee early check-in. For important information about selecting flights to Iceland, click here. This is an Off Season program. For more information, click here.

Book Now!
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This is an active itinerary which includes several walking tours on often uneven, icy terrain.

DAY 1, Monday - Depart for Iceland
Depart for Iceland

DAY 2, Tuesday - Reykjavik City Tour, Village of Hella, Search for the Northern Lights
Arrive in Iceland, meet your Tour Manager and transfer to Reykjavik. Your flights should arrive between 6 AM and 8 AM. The tour begins with a refreshing breakfast at Bryggjan Brugghus*. Afterward, take a panoramic drive past the Old Town Center, Parliament, the Cathedral, the bustling harbor area, Hofdi House, and Hallgrímskirkja Church, with its striking steeple. Stop at the Pearl vantage point for great views of the capital area and beyond. Then, visit the Aurora Reykjavik: The Northern Lights Center. Gain insight into the Northern Lights during a guided tour through the interactive exhibits and learn how to capture them on camera. Continue to the peaceful village of Hella and check into your hotel, which is situated far from city lights, making it an ideal place to view the Northern Lights (Aurora Borealis) when the skies are clear. Tonight, attend an orientation meeting with your Tour Manager, followed by dinner. Later, if conditions are right, meet your Tour Manager to search the skies for the Northern Lights**
*Guests that are arriving prior to day 2, or are making their own way from the Reykjavik Airport should meet the group directly at Bryggjan Brugghus, Grandagarður 8, 101 Reykjavík, by 8:30 AM.
Overnight: Hella
Meals: Breakfast, Dinner

DAY 3, Wednesday - South Shore Adventure
Today as you travel along the South Shore, enjoy the gorgeous mountain views including snow shrouded Hekla, the country's most active volcano, as well as the famous Eyjafjallajökull Volcano. Continue through the region where one of the best known of the Icelandic classical sagas, Njál's Saga, is set. Stop at the spectacular Seljalandsfoss and Skógafoss waterfalls, tumbling over high rock escarpments. Savor lunch at a local restaurant before passing through Vik, Iceland's most southerly village. Make a stop at Dyrhólaey, a magnificent rocky headland with dramatic sheer cliffs with views of south Iceland's black sand coastline. On the return trip to Hella, visit the Lava Centre in Hvolsvollur with its interactive exhibits and astonishing imagery. Dinner tonight is at your hotel
Overnight: Hella
Meals: Breakfast, Lunch, Dinner

DAY 4, Thursday - Gullfoss, Geysir, Þingvellir, Search for the Northern Lights
Explore today some of Iceland's most renowned natural wonders. Begin at Gullfoss (The Golden Waterfall), one of the most impressive waterfalls in Europe with thousands of tons of icy water tumbling majestically into a deep gorge. Then, on to the Geysir area with its numerous hot springs, fumaroles and geysers, including the world-famous Strokkur Geysir - watch it erupt every few minutes spewing hot water high into the air. At the remarkable geological and historical area of Þingvellir, visit the site of the world's oldest democratic parliament founded in 930 AD, designated a UNESCO World Heritage Site. In the stunning canyon that runs through the park, stand on the dividing fault line between two of the earth's tectonic plates. Lunch follows at the family-run Friðheimar Greenhouse, a unique cultivation center. You'll be astounded by the magic behind growing delicious, pesticide-free tomatoes and cucumbers with the aid of geothermal heat. A short and informative talk is followed by a tomato tasting. Return to Reykjavik with time to relax before this evening's private drive to the countryside to continue your quest for the Northern Lights**
Overnight: Reykjavik
Meals: Breakfast, Lunch

DAY 5, Friday - The Blue Lagoon
A truly unique experience awaits you today at the spectacular Blue Lagoon, a unique natural pool of mineral rich geothermal water located in the middle of a lava field. The high levels of silica and minerals give the lagoon its vibrant rich blue color. Enjoy a bath or swim in the pleasantly warm water reputed for its healing properties. The facilities include modern changing rooms and showers, an indoor geothermal pool, an on-site restaurant featuring local favorites and boutiques with seawater products to take back home. Return to Reykjavik in the afternoon. Tonight, join your Tour Manager for a reception at your hotel
Overnight: Reykjavik
Meals: Breakfast

DAY 6, Saturday - Depart Iceland
Transfer to the airport for your departure flight
Meals: Breakfast

**Northern Lights tours are subject to correct weather conditions and solar activity. Sightings cannot be guaranteed. If the tour is canceled locally, we will attempt to offer another Northern Lights tour on an alternate evening, conditions permitting. The Reykjavik Northern Lights tour departs at approximately 8:30 PM from Oct 1 - Mar 14, and 9:30 PM from Sep 1 - Sep 30 & Mar 15 - Apr 15. The tour may not return until after midnight.

This is an active itinerary which includes several walking tours on often uneven, icy terrain.

DAY 1, Wednesday - Depart for Iceland
Depart for Iceland

DAY 2, Thursday - Reykjavik City Tour, Village of Hella, Search for the Northern Lights
Arrive in Iceland, meet your Tour Manager and transfer to Reykjavik. Your flights should arrive between 6 AM and 8 AM. The tour begins with a refreshing breakfast at Bryggjan Brugghus*. Afterward, take a panoramic drive past the Old Town Center, Parliament, the Cathedral, the bustling harbor area, Hofdi House, and Hallgrímskirkja Church, with its striking steeple. Stop at the Pearl vantage point for great views of the capital area and beyond. Then, visit the Aurora Reykjavik: The Northern Lights Center. Gain insight into the Northern Lights during a guided tour through the interactive exhibits and learn how to capture them on camera. Continue to the peaceful village of Hella and check into your hotel, which is situated far from city lights, making it an ideal place to view the Northern Lights (Aurora Borealis) when the skies are clear. Tonight, attend an orientation meeting with your Tour Manager, followed by dinner. Later, if conditions are right, meet your Tour Manager to search the skies for the Northern Lights**
*Guests that are arriving prior to day 2, or are making their own way from the Reykjavik Airport should meet the group directly at Bryggjan Brugghus, Grandagarður 8, 101 Reykjavík, by 8:30 AM.
Overnight: Hella
Meals: Breakfast, Dinner

DAY 3, Friday - South Shore Adventure
Today as you travel along the South Shore, enjoy the gorgeous mountain views including snow shrouded Hekla, the country's most active volcano, as well as the famous Eyjafjallajökull Volcano. Continue through the region where one of the best known of the Icelandic classical sagas, Njál's Saga, is set. Stop at the spectacular Seljalandsfoss and Skógafoss waterfalls, tumbling over high rock escarpments. Savor lunch at a local restaurant before passing through Vik, Iceland's most southerly village. Make a stop at Dyrhólaey, a magnificent rocky headland with dramatic sheer cliffs with views of south Iceland's black sand coastline. On the return trip to Hella, visit the Lava Centre in Hvolsvollur with its interactive exhibits and astonishing imagery. Dinner tonight is at your hotel
Overnight: Hella
Meals: Breakfast, Lunch, Dinner

DAY 4, Saturday - Gullfoss, Geysir, Þingvellir, Search for the Northern Lights
Explore today some of Iceland's most renowned natural wonders. Begin at Gullfoss (The Golden Waterfall), one of the most impressive waterfalls in Europe with thousands of tons of icy water tumbling majestically into a deep gorge. Then, on to the Geysir area with its numerous hot springs, fumaroles and geysers, including the world-famous Strokkur Geysir - watch it erupt every few minutes spewing hot water high into the air. At the remarkable geological and historical area of Þingvellir, visit the site of the world's oldest democratic parliament founded in 930 AD, designated a UNESCO World Heritage Site. In the stunning canyon that runs through the park, stand on the dividing fault line between two of the earth's tectonic plates. Lunch follows at the family-run Friðheimar Greenhouse, a unique cultivation center. You'll be astounded by the magic behind growing delicious, pesticide-free tomatoes and cucumbers with the aid of geothermal heat. A short and informative talk is followed by a tomato tasting. Return to Reykjavik with time to relax before this evening's private drive to the countryside to continue your quest for the Northern Lights**
Overnight: Reykjavik
Meals: Breakfast, Lunch

DAY 5, Sunday - The Blue Lagoon
A truly unique experience awaits you today at the spectacular Blue Lagoon, a unique natural pool of mineral rich geothermal water located in the middle of a lava field. The high levels of silica and minerals give the lagoon its vibrant rich blue color. Enjoy a bath or swim in the pleasantly warm water reputed for its healing properties. The facilities include modern changing rooms and showers, an indoor geothermal pool, an on-site restaurant featuring local favorites and boutiques with seawater products to take back home. Return to Reykjavik in the afternoon. Tonight, join your Tour Manager for a reception at your hotel
Overnight: Reykjavik
Meals: Breakfast

DAY 6, Monday - Depart Iceland
Transfer to the airport for your departure flight
Meals: Breakfast

**Northern Lights tours are subject to correct weather conditions and solar activity. Sightings cannot be guaranteed. If the tour is canceled locally, we will attempt to offer another Northern Lights tour on an alternate evening, conditions permitting. The Reykjavik Northern Lights tour departs at approximately 8:30 PM from Oct 1 - Mar 14, and 9:30 PM from Sep 1 - Sep 30 & Mar 15 - Apr 15. The tour may not return until after midnight.

This is an active itinerary which includes several walking tours on often uneven, icy terrain.

DAY 1, Thursday - Depart for Iceland
Depart for Iceland

DAY 2, Friday - Reykjavik City Tour, Village of Hella, Search for the Northern Lights
Arrive in Iceland, meet your Tour Manager and transfer to Reykjavik. Your flights should arrive between 6 AM and 8 AM. The tour begins with a refreshing breakfast at Bryggjan Brugghus*. Afterward, take a panoramic drive past the Old Town Center, Parliament, the Cathedral, the bustling harbor area, Hofdi House, and Hallgrímskirkja Church, with its striking steeple. Stop at the Pearl vantage point for great views of the capital area and beyond. Then, visit the Aurora Reykjavik: The Northern Lights Center. Gain insight into the Northern Lights during a guided tour through the interactive exhibits and learn how to capture them on camera. Continue to the peaceful village of Hella and check into your hotel, which is situated far from city lights, making it an ideal place to view the Northern Lights (Aurora Borealis) when the skies are clear. Tonight, attend an orientation meeting with your Tour Manager, followed by dinner. Later, if conditions are right, meet your Tour Manager to search the skies for the Northern Lights**
*Guests that are arriving prior to day 2, or are making their own way from the Reykjavik Airport should meet the group directly at Bryggjan Brugghus, Grandagarður 8, 101 Reykjavík, by 8:30 AM.
Overnight: Hella
Meals: Breakfast, Dinner

DAY 3, Saturday - South Shore Adventure
Today as you travel along the South Shore, enjoy the gorgeous mountain views including snow shrouded Hekla, the country's most active volcano, as well as the famous Eyjafjallajökull Volcano. Continue through the region where one of the best known of the Icelandic classical sagas, Njál's Saga, is set. Stop at the spectacular Seljalandsfoss and Skógafoss waterfalls, tumbling over high rock escarpments. Savor lunch at a local restaurant before passing through Vik, Iceland's most southerly village. Make a stop at Dyrhólaey, a magnificent rocky headland with dramatic sheer cliffs with views of south Iceland's black sand coastline. On the return trip to Hella, visit the Lava Centre in Hvolsvollur with its interactive exhibits and astonishing imagery. Dinner tonight is at your hotel
Overnight: Hella
Meals: Breakfast, Lunch, Dinner

DAY 4, Sunday - Gullfoss, Geysir, Þingvellir, Search for the Northern Lights
Explore today some of Iceland's most renowned natural wonders. Begin at Gullfoss (The Golden Waterfall), one of the most impressive waterfalls in Europe with thousands of tons of icy water tumbling majestically into a deep gorge. Then, on to the Geysir area with its numerous hot springs, fumaroles and geysers, including the world-famous Strokkur Geysir - watch it erupt every few minutes spewing hot water high into the air. At the remarkable geological and historical area of Þingvellir, visit the site of the world's oldest democratic parliament founded in 930 AD, designated a UNESCO World Heritage Site. In the stunning canyon that runs through the park, stand on the dividing fault line between two of the earth's tectonic plates. Lunch follows at the family-run Friðheimar Greenhouse, a unique cultivation center. You'll be astounded by the magic behind growing delicious, pesticide-free tomatoes and cucumbers with the aid of geothermal heat. A short and informative talk is followed by a tomato tasting. Return to Reykjavik with time to relax before this evening's private drive to the countryside to continue your quest for the Northern Lights**
Overnight: Reykjavik
Meals: Breakfast, Lunch

DAY 5, Monday - The Blue Lagoon
A truly unique experience awaits you today at the spectacular Blue Lagoon, a unique natural pool of mineral rich geothermal water located in the middle of a lava field. The high levels of silica and minerals give the lagoon its vibrant rich blue color. Enjoy a bath or swim in the pleasantly warm water reputed for its healing properties. The facilities include modern changing rooms and showers, an indoor geothermal pool, an on-site restaurant featuring local favorites and boutiques with seawater products to take back home. Return to Reykjavik in the afternoon. Tonight, join your Tour Manager for a reception at your hotel
Overnight: Reykjavik
Meals: Breakfast

DAY 6, Tuesday - Depart Iceland
Transfer to the airport for your departure flight
Meals: Breakfast

**Northern Lights tours are subject to correct weather conditions and solar activity. Sightings cannot be guaranteed. If the tour is canceled locally, we will attempt to offer another Northern Lights tour on an alternate evening, conditions permitting. The Reykjavik Northern Lights tour departs at approximately 8:30 PM from Oct 1 - Mar 14, and 9:30 PM from Sep 1 - Sep 30 & Mar 15 - Apr 15. The tour may not return until after midnight.

This is an active itinerary which includes several walking tours on often uneven, icy terrain.

DAY 1, Saturday - Depart for Iceland
Depart for Iceland

DAY 2, Sunday - Reykjavik City Tour, Village of Hella, Search for the Northern Lights
Arrive in Iceland, meet your Tour Manager and transfer to Reykjavik. Your flights should arrive between 6 AM and 8 AM. The tour begins with a refreshing breakfast at Bryggjan Brugghus*. Afterward, take a panoramic drive past the Old Town Center, Parliament, the Cathedral, the bustling harbor area, Hofdi House, and Hallgrímskirkja Church, with its striking steeple. Stop at the Pearl vantage point for great views of the capital area and beyond. Then, visit the Aurora Reykjavik: The Northern Lights Center. Gain insight into the Northern Lights during a guided tour through the interactive exhibits and learn how to capture them on camera. Continue to the peaceful village of Hella and check into your hotel, which is situated far from city lights, making it an ideal place to view the Northern Lights (Aurora Borealis) when the skies are clear. Tonight, attend an orientation meeting with your Tour Manager, followed by dinner. Later, if conditions are right, meet your Tour Manager to search the skies for the Northern Lights**
*Guests that are arriving prior to day 2, or are making their own way from the Reykjavik Airport should meet the group directly at Bryggjan Brugghus, Grandagarður 8, 101 Reykjavík, by 8:30 AM.
Overnight: Hella
Meals: Breakfast, Dinner

DAY 3, Monday - South Shore Adventure
Today as you travel along the South Shore, enjoy the gorgeous mountain views including snow shrouded Hekla, the country's most active volcano, as well as the famous Eyjafjallajökull Volcano. Continue through the region where one of the best known of the Icelandic classical sagas, Njál's Saga, is set. Stop at the spectacular Seljalandsfoss and Skógafoss waterfalls, tumbling over high rock escarpments. Savor lunch at a local restaurant before passing through Vik, Iceland's most southerly village. Make a stop at Dyrhólaey, a magnificent rocky headland with dramatic sheer cliffs with views of south Iceland's black sand coastline. On the return trip to Hella, visit the Lava Centre in Hvolsvollur with its interactive exhibits and astonishing imagery. Dinner tonight is at your hotel
Overnight: Hella
Meals: Breakfast, Lunch, Dinner

DAY 4, Tuesday - Gullfoss, Geysir, Þingvellir, Search for the Northern Lights
Explore today some of Iceland's most renowned natural wonders. Begin at Gullfoss (The Golden Waterfall), one of the most impressive waterfalls in Europe with thousands of tons of icy water tumbling majestically into a deep gorge. Then, on to the Geysir area with its numerous hot springs, fumaroles and geysers, including the world-famous Strokkur Geysir - watch it erupt every few minutes spewing hot water high into the air. At the remarkable geological and historical area of Þingvellir, visit the site of the world's oldest democratic parliament founded in 930 AD, designated a UNESCO World Heritage Site. In the stunning canyon that runs through the park, stand on the dividing fault line between two of the earth's tectonic plates. Lunch follows at the family-run Friðheimar Greenhouse, a unique cultivation center. You'll be astounded by the magic behind growing delicious, pesticide-free tomatoes and cucumbers with the aid of geothermal heat. A short and informative talk is followed by a tomato tasting. Return to Reykjavik with time to relax before this evening's private drive to the countryside to continue your quest for the Northern Lights**
Overnight: Reykjavik
Meals: Breakfast, Lunch

DAY 5, Wednesday - The Blue Lagoon
A truly unique experience awaits you today at the spectacular Blue Lagoon, a unique natural pool of mineral rich geothermal water located in the middle of a lava field. The high levels of silica and minerals give the lagoon its vibrant rich blue color. Enjoy a bath or swim in the pleasantly warm water reputed for its healing properties. The facilities include modern changing rooms and showers, an indoor geothermal pool, an on-site restaurant featuring local favorites and boutiques with seawater products to take back home. Return to Reykjavik in the afternoon. Tonight, join your Tour Manager for a reception at your hotel
Overnight: Reykjavik
Meals: Breakfast

DAY 6, Thursday - Depart Iceland
Transfer to the airport for your departure flight
Meals: Breakfast

**Northern Lights tours are subject to correct weather conditions and solar activity. Sightings cannot be guaranteed. If the tour is canceled locally, we will attempt to offer another Northern Lights tour on an alternate evening, conditions permitting. The Reykjavik Northern Lights tour departs at approximately 8:30 PM from Oct 1 - Mar 14, and 9:30 PM from Sep 1 - Sep 30 & Mar 15 - Apr 15. The tour may not return until after midnight.

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Iceland - Spring and Fall: 30-50°F; Summer: 50-60°F; Winter: 25-35°F.

Daylight hours will vary significantly throughout the year. Between April - August, daylight will range from 15-22 hours. Between November - February, daylight will range from 4-7 hours. In March, September and October, daylight will range from 9-13 hours.

Bring comfortable walking shoes and hiking boots, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Gloves/mittens, a waterproof parka, a hat, and waterproof hiking boots with good treads and warm socks are essential when visiting during winter. Ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested. A flashlight is recommended for Northern Lights excursions. Be sure to pack your swimsuit if you plan to visit the Blue Lagoon.

Iceland Average Temperatures: https://www.gate1travel.com/weather/europe#iceland-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Iceland - Flights within Iceland have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Each passenger is also permitted one piece of hand luggage with a weight restriction of 13.2 lbs. This differs from some international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Iceland - Check-in time for Iceland Hotels is usually no earlier than 2 pm. Check out time is usually 12 noon but can be earlier. Please confirm with your hotel locally. Most flights arrive in the early morning hours, and including arrival procedures and transportation to your hotel, you will likely arrive between 8 and 9 am. Some local hotels, aware of this flight schedule, offer early check-in (space-available) for a fee. Alternately you can ask your hotel to store your luggage, and give you some freedom to roam on your own. Breakfast is not included on arrival day. Therefore in order to save on high local food costs, we suggest you pack granola bars or small snacks. Please note that some hotels in Iceland, especially in the countryside, do not offer a porter service. In these cases, you will be responsible for bring your luggage to your room.

Iceland Hotels - Icelandic hotels are typically sparsely designed, yet functional, reflecting the understated Nordic lifestyle. Guest room amenities are similarly minimalistic often lacking items one might expect in European hotels such as bath mats, elaborate toiletry selections, luggage racks, in-room safe and air-conditioning.

At Your Destination
Iceland’s Growing Pains
Recent interest in Iceland has had a tremendous impact on Iceland’s infrastructure, from accommodations to airline capacity. A country of just 350,000 citizens has now exceeded that number in annual visiting tourists. No country in the world has experienced such growth over such a short period. And although Gate 1 is a leader in bringing tourists to Iceland, these issues are simply beyond our control. We encourage you to understand what you may face during your travels and to be patient and understanding of these growing pains.

The country simply cannot keep up with the demand and for that reason you will find development in every aspect. The airport in undergoing major construction to accommodate new carriers anxious to bring travelers from all parts of the globe. Expect crowds and some disorganization upon arrival. Restaurants do their best to keep up with demand and more are being added. Independent travelers are encouraged to make reservations well in advance. A shortage of trained tour guides may result in a somewhat less organized tour, not as prompt and precise as you are accustomed to on other Gate 1 tours. However, like all Icelanders we’ve encountered, they are extremely friendly, even if less understanding of the needs of tourists. Even public bathroom facilities are being stressed to capacity.

All of these changes and improvements, in a country that has the highest cost of living in the world, take time and we ask for your kind understanding. It is our belief that the destination’s worth outweighs these inconveniences.

Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Iceland - Gratuities are not expected for services including hotels, restaurants and taxis. However, if you feel that a service deserves a gratuity, a modest tip will be appreciated.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Iceland
For Winter programs in Iceland, emergency restrooms on the coaches are not available and bathroom facilities on the hunt for the Northern lights are limited.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Iceland - The Icelandic Krona is the currency of Iceland.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Iceland - Among the most popular items from Iceland are handwoven woolen goods, high quality wood carvings, eiderdown duvets and pillows, and fine jewelry.

Expenses
Iceland - Some find Iceland expensive when compared to the USA. Aside from food and textiles grown and produced locally, most items are necessarily imported and therefore expensive. When choosing dining spots, stick to those who offer locally produced fresh foods, like seafood, lamb, organically grown vegetables and dairy.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Iceland
  • General Emergency: 112

Languages
Iceland - Icelandic is the local language. English is widely spoken.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Iceland - The voltage used is 220 volts.

Code of Conduct
Iceland - Shaking hands is the standard greeting. Normal social courtesies should be observed. Smoking is prohibited in public buildings, buses, and other public transportation.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Iceland

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
Apr 21: First Day of Summer
May 1: Labour Day
May 26: Ascension Day
May 5: Whit Sunday
May 6: Whit Monday
Jun 17: Independence Day
Aug 1: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
Apr 20: First Day of Summer
May 1: Labour Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Jun 17: Independence Day
Aug 7: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Reykjavik Bus Stop System - In response to increased traffic in Reykjavik, the Reykjavik City Council implemented a new law limiting bus traffic in the central part of the city. For guests staying at hotels in the bus-free zone, pick up and drop off for transfers and tours are serviced from several official bus stops. Each hotel is assigned to a bus stop that is no more than a few minutes walk away. If your hotel is not listed on the following map, then it is serviced by direct hotel pick up and drop off. Printable map of central Reykjavik hotels and bus stops: https://www.gate1travel.com/hotel-stays/reykjavik-bus-stops.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Iceland - Spring and Fall: 30-50°F; Summer: 50-60°F; Winter: 25-35°F.

Daylight hours will vary significantly throughout the year. Between April - August, daylight will range from 15-22 hours. Between November - February, daylight will range from 4-7 hours. In March, September and October, daylight will range from 9-13 hours.

Bring comfortable walking shoes and hiking boots, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Gloves/mittens, a waterproof parka, a hat, and waterproof hiking boots with good treads and warm socks are essential when visiting during winter. Ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested. A flashlight is recommended for Northern Lights excursions. Be sure to pack your swimsuit if you plan to visit the Blue Lagoon.

Iceland Average Temperatures: https://www.gate1travel.com/weather/europe#iceland-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Iceland - Flights within Iceland have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Each passenger is also permitted one piece of hand luggage with a weight restriction of 13.2 lbs. This differs from some international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Iceland - Check-in time for Iceland Hotels is usually no earlier than 2 pm. Check out time is usually 12 noon but can be earlier. Please confirm with your hotel locally. Most flights arrive in the early morning hours, and including arrival procedures and transportation to your hotel, you will likely arrive between 8 and 9 am. Some local hotels, aware of this flight schedule, offer early check-in (space-available) for a fee. Alternately you can ask your hotel to store your luggage, and give you some freedom to roam on your own. Breakfast is not included on arrival day. Therefore in order to save on high local food costs, we suggest you pack granola bars or small snacks. Please note that some hotels in Iceland, especially in the countryside, do not offer a porter service. In these cases, you will be responsible for bring your luggage to your room.

Iceland Hotels - Icelandic hotels are typically sparsely designed, yet functional, reflecting the understated Nordic lifestyle. Guest room amenities are similarly minimalistic often lacking items one might expect in European hotels such as bath mats, elaborate toiletry selections, luggage racks, in-room safe and air-conditioning.

At Your Destination
Iceland’s Growing Pains
Recent interest in Iceland has had a tremendous impact on Iceland’s infrastructure, from accommodations to airline capacity. A country of just 350,000 citizens has now exceeded that number in annual visiting tourists. No country in the world has experienced such growth over such a short period. And although Gate 1 is a leader in bringing tourists to Iceland, these issues are simply beyond our control. We encourage you to understand what you may face during your travels and to be patient and understanding of these growing pains.

The country simply cannot keep up with the demand and for that reason you will find development in every aspect. The airport in undergoing major construction to accommodate new carriers anxious to bring travelers from all parts of the globe. Expect crowds and some disorganization upon arrival. Restaurants do their best to keep up with demand and more are being added. Independent travelers are encouraged to make reservations well in advance. A shortage of trained tour guides may result in a somewhat less organized tour, not as prompt and precise as you are accustomed to on other Gate 1 tours. However, like all Icelanders we’ve encountered, they are extremely friendly, even if less understanding of the needs of tourists. Even public bathroom facilities are being stressed to capacity.

All of these changes and improvements, in a country that has the highest cost of living in the world, take time and we ask for your kind understanding. It is our belief that the destination’s worth outweighs these inconveniences.

Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Iceland - Gratuities are not expected for services including hotels, restaurants and taxis. However, if you feel that a service deserves a gratuity, a modest tip will be appreciated.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Iceland
For Winter programs in Iceland, emergency restrooms on the coaches are not available and bathroom facilities on the hunt for the Northern lights are limited.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Iceland - The Icelandic Krona is the currency of Iceland.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Iceland - Among the most popular items from Iceland are handwoven woolen goods, high quality wood carvings, eiderdown duvets and pillows, and fine jewelry.

Expenses
Iceland - Some find Iceland expensive when compared to the USA. Aside from food and textiles grown and produced locally, most items are necessarily imported and therefore expensive. When choosing dining spots, stick to those who offer locally produced fresh foods, like seafood, lamb, organically grown vegetables and dairy.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Iceland
  • General Emergency: 112

Languages
Iceland - Icelandic is the local language. English is widely spoken.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Iceland - The voltage used is 220 volts.

Code of Conduct
Iceland - Shaking hands is the standard greeting. Normal social courtesies should be observed. Smoking is prohibited in public buildings, buses, and other public transportation.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Iceland

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
Apr 21: First Day of Summer
May 1: Labour Day
May 26: Ascension Day
May 5: Whit Sunday
May 6: Whit Monday
Jun 17: Independence Day
Aug 1: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
Apr 20: First Day of Summer
May 1: Labour Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Jun 17: Independence Day
Aug 7: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Reykjavik Bus Stop System - In response to increased traffic in Reykjavik, the Reykjavik City Council implemented a new law limiting bus traffic in the central part of the city. For guests staying at hotels in the bus-free zone, pick up and drop off for transfers and tours are serviced from several official bus stops. Each hotel is assigned to a bus stop that is no more than a few minutes walk away. If your hotel is not listed on the following map, then it is serviced by direct hotel pick up and drop off. Printable map of central Reykjavik hotels and bus stops: https://www.gate1travel.com/hotel-stays/reykjavik-bus-stops.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Iceland - Spring and Fall: 30-50°F; Summer: 50-60°F; Winter: 25-35°F.

Daylight hours will vary significantly throughout the year. Between April - August, daylight will range from 15-22 hours. Between November - February, daylight will range from 4-7 hours. In March, September and October, daylight will range from 9-13 hours.

Bring comfortable walking shoes and hiking boots, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Gloves/mittens, a waterproof parka, a hat, and waterproof hiking boots with good treads and warm socks are essential when visiting during winter. Ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested. A flashlight is recommended for Northern Lights excursions. Be sure to pack your swimsuit if you plan to visit the Blue Lagoon.

Iceland Average Temperatures: https://www.gate1travel.com/weather/europe#iceland-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Iceland - Flights within Iceland have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Each passenger is also permitted one piece of hand luggage with a weight restriction of 13.2 lbs. This differs from some international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Iceland - Check-in time for Iceland Hotels is usually no earlier than 2 pm. Check out time is usually 12 noon but can be earlier. Please confirm with your hotel locally. Most flights arrive in the early morning hours, and including arrival procedures and transportation to your hotel, you will likely arrive between 8 and 9 am. Some local hotels, aware of this flight schedule, offer early check-in (space-available) for a fee. Alternately you can ask your hotel to store your luggage, and give you some freedom to roam on your own. Breakfast is not included on arrival day. Therefore in order to save on high local food costs, we suggest you pack granola bars or small snacks. Please note that some hotels in Iceland, especially in the countryside, do not offer a porter service. In these cases, you will be responsible for bring your luggage to your room.

Iceland Hotels - Icelandic hotels are typically sparsely designed, yet functional, reflecting the understated Nordic lifestyle. Guest room amenities are similarly minimalistic often lacking items one might expect in European hotels such as bath mats, elaborate toiletry selections, luggage racks, in-room safe and air-conditioning.

At Your Destination
Iceland’s Growing Pains
Recent interest in Iceland has had a tremendous impact on Iceland’s infrastructure, from accommodations to airline capacity. A country of just 350,000 citizens has now exceeded that number in annual visiting tourists. No country in the world has experienced such growth over such a short period. And although Gate 1 is a leader in bringing tourists to Iceland, these issues are simply beyond our control. We encourage you to understand what you may face during your travels and to be patient and understanding of these growing pains.

The country simply cannot keep up with the demand and for that reason you will find development in every aspect. The airport in undergoing major construction to accommodate new carriers anxious to bring travelers from all parts of the globe. Expect crowds and some disorganization upon arrival. Restaurants do their best to keep up with demand and more are being added. Independent travelers are encouraged to make reservations well in advance. A shortage of trained tour guides may result in a somewhat less organized tour, not as prompt and precise as you are accustomed to on other Gate 1 tours. However, like all Icelanders we’ve encountered, they are extremely friendly, even if less understanding of the needs of tourists. Even public bathroom facilities are being stressed to capacity.

All of these changes and improvements, in a country that has the highest cost of living in the world, take time and we ask for your kind understanding. It is our belief that the destination’s worth outweighs these inconveniences.

Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Iceland - Gratuities are not expected for services including hotels, restaurants and taxis. However, if you feel that a service deserves a gratuity, a modest tip will be appreciated.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Iceland
For Winter programs in Iceland, emergency restrooms on the coaches are not available and bathroom facilities on the hunt for the Northern lights are limited.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Iceland - The Icelandic Krona is the currency of Iceland.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Iceland - Among the most popular items from Iceland are handwoven woolen goods, high quality wood carvings, eiderdown duvets and pillows, and fine jewelry.

Expenses
Iceland - Some find Iceland expensive when compared to the USA. Aside from food and textiles grown and produced locally, most items are necessarily imported and therefore expensive. When choosing dining spots, stick to those who offer locally produced fresh foods, like seafood, lamb, organically grown vegetables and dairy.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Iceland
  • General Emergency: 112

Languages
Iceland - Icelandic is the local language. English is widely spoken.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Iceland - The voltage used is 220 volts.

Code of Conduct
Iceland - Shaking hands is the standard greeting. Normal social courtesies should be observed. Smoking is prohibited in public buildings, buses, and other public transportation.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Iceland

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
Apr 21: First Day of Summer
May 1: Labour Day
May 26: Ascension Day
May 5: Whit Sunday
May 6: Whit Monday
Jun 17: Independence Day
Aug 1: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
Apr 20: First Day of Summer
May 1: Labour Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Jun 17: Independence Day
Aug 7: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Reykjavik Bus Stop System - In response to increased traffic in Reykjavik, the Reykjavik City Council implemented a new law limiting bus traffic in the central part of the city. For guests staying at hotels in the bus-free zone, pick up and drop off for transfers and tours are serviced from several official bus stops. Each hotel is assigned to a bus stop that is no more than a few minutes walk away. If your hotel is not listed on the following map, then it is serviced by direct hotel pick up and drop off. Printable map of central Reykjavik hotels and bus stops: https://www.gate1travel.com/hotel-stays/reykjavik-bus-stops.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Iceland - Spring and Fall: 30-50°F; Summer: 50-60°F; Winter: 25-35°F.

Daylight hours will vary significantly throughout the year. Between April - August, daylight will range from 15-22 hours. Between November - February, daylight will range from 4-7 hours. In March, September and October, daylight will range from 9-13 hours.

Bring comfortable walking shoes and hiking boots, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Gloves/mittens, a waterproof parka, a hat, and waterproof hiking boots with good treads and warm socks are essential when visiting during winter. Ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested. A flashlight is recommended for Northern Lights excursions. Be sure to pack your swimsuit if you plan to visit the Blue Lagoon.

Iceland Average Temperatures: https://www.gate1travel.com/weather/europe#iceland-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Iceland - Flights within Iceland have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Each passenger is also permitted one piece of hand luggage with a weight restriction of 13.2 lbs. This differs from some international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Iceland - Check-in time for Iceland Hotels is usually no earlier than 2 pm. Check out time is usually 12 noon but can be earlier. Please confirm with your hotel locally. Most flights arrive in the early morning hours, and including arrival procedures and transportation to your hotel, you will likely arrive between 8 and 9 am. Some local hotels, aware of this flight schedule, offer early check-in (space-available) for a fee. Alternately you can ask your hotel to store your luggage, and give you some freedom to roam on your own. Breakfast is not included on arrival day. Therefore in order to save on high local food costs, we suggest you pack granola bars or small snacks. Please note that some hotels in Iceland, especially in the countryside, do not offer a porter service. In these cases, you will be responsible for bring your luggage to your room.

Iceland Hotels - Icelandic hotels are typically sparsely designed, yet functional, reflecting the understated Nordic lifestyle. Guest room amenities are similarly minimalistic often lacking items one might expect in European hotels such as bath mats, elaborate toiletry selections, luggage racks, in-room safe and air-conditioning.

At Your Destination
Iceland’s Growing Pains
Recent interest in Iceland has had a tremendous impact on Iceland’s infrastructure, from accommodations to airline capacity. A country of just 350,000 citizens has now exceeded that number in annual visiting tourists. No country in the world has experienced such growth over such a short period. And although Gate 1 is a leader in bringing tourists to Iceland, these issues are simply beyond our control. We encourage you to understand what you may face during your travels and to be patient and understanding of these growing pains.

The country simply cannot keep up with the demand and for that reason you will find development in every aspect. The airport in undergoing major construction to accommodate new carriers anxious to bring travelers from all parts of the globe. Expect crowds and some disorganization upon arrival. Restaurants do their best to keep up with demand and more are being added. Independent travelers are encouraged to make reservations well in advance. A shortage of trained tour guides may result in a somewhat less organized tour, not as prompt and precise as you are accustomed to on other Gate 1 tours. However, like all Icelanders we’ve encountered, they are extremely friendly, even if less understanding of the needs of tourists. Even public bathroom facilities are being stressed to capacity.

All of these changes and improvements, in a country that has the highest cost of living in the world, take time and we ask for your kind understanding. It is our belief that the destination’s worth outweighs these inconveniences.

Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Iceland - Gratuities are not expected for services including hotels, restaurants and taxis. However, if you feel that a service deserves a gratuity, a modest tip will be appreciated.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Iceland
For Winter programs in Iceland, emergency restrooms on the coaches are not available and bathroom facilities on the hunt for the Northern lights are limited.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Iceland - The Icelandic Krona is the currency of Iceland.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Iceland - Among the most popular items from Iceland are handwoven woolen goods, high quality wood carvings, eiderdown duvets and pillows, and fine jewelry.

Expenses
Iceland - Some find Iceland expensive when compared to the USA. Aside from food and textiles grown and produced locally, most items are necessarily imported and therefore expensive. When choosing dining spots, stick to those who offer locally produced fresh foods, like seafood, lamb, organically grown vegetables and dairy.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Iceland
  • General Emergency: 112

Languages
Iceland - Icelandic is the local language. English is widely spoken.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Iceland - The voltage used is 220 volts.

Code of Conduct
Iceland - Shaking hands is the standard greeting. Normal social courtesies should be observed. Smoking is prohibited in public buildings, buses, and other public transportation.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Iceland

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
Apr 21: First Day of Summer
May 1: Labour Day
May 26: Ascension Day
May 5: Whit Sunday
May 6: Whit Monday
Jun 17: Independence Day
Aug 1: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
Apr 20: First Day of Summer
May 1: Labour Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Jun 17: Independence Day
Aug 7: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Reykjavik Bus Stop System - In response to increased traffic in Reykjavik, the Reykjavik City Council implemented a new law limiting bus traffic in the central part of the city. For guests staying at hotels in the bus-free zone, pick up and drop off for transfers and tours are serviced from several official bus stops. Each hotel is assigned to a bus stop that is no more than a few minutes walk away. If your hotel is not listed on the following map, then it is serviced by direct hotel pick up and drop off. Printable map of central Reykjavik hotels and bus stops: https://www.gate1travel.com/hotel-stays/reykjavik-bus-stops.

11 Day Kaleidoscope of Iceland, October 2022
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We recently went on the 11 day kaleidoscope tour of Iceland. To say the trip was awesome is an understatement. Iceland has amazing vistas, mountains, waterfalls, thermal pools, glaciers, black sand beaches and lava fields as far as the eyes can see. There was lots of opportunity to hike and breathe in the clean clear air. Our guide Hannah was very knowledgeable and friendly and shared a lot of information about the culture and lives of the Icelandic people. We definitely can recommend this trip and we hope to return in the future.

Anne E.
6 Day Affordable Iceland with Northern Lights Pursuit, October 2022
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May I start off by saying how wonderful my trip to Iceland was? My son, my sister and I thoroughly enjoyed it. I feel that we really got to see as much of Iceland as was possible in the time allotted. The south shore countryside and Reykjavik were filled with awesome welcoming people. Our tour guide Hlif and bus driver Gummi were very informative, pleasant, and helpful. That made the trip that much more enjoyable They are a definite asset to Gate 1 Travel, and deserve a raise or bonus! The hotel accommodations/selections were excellent. The food was delicious and plentiful. The sights were beyond compare. I am grateful to Gate 1 Travel for providing us with a delightful and fun-filled getaway. I am telling everyone to use your company, and also plan to book another trip for Spring 2023.

Mary D.
9 Day Classic Iceland, September 2022
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I can sum up our trip with a short- outstanding across the board!!!!! But before I go much further than that I must rave on a bit about our tour guide Ms. Sigridur . You absolutely must clone her for other trips. First and foremost she was a sheer delight to work and travel with. As a 26 year military veteran I appreciate good leadership. She was an outstanding leader! Guiding with a gentle but clearly in charge persona. I know she worked tirelessly behind the scenes to make sure everything on our excursion went flawlessly. There were weather related changes etc. but each of these were handled so professionally that they were seamless and easy for the group. Her decisions on the fly to change places, and times at places, were absolutely spot on and just made the whole experience that much better. She read the group's wants and needs perfectly. The information she provided about the places we were visiting; the cultural, historical, economic, scientific, geologic, etc. uniqueness of Iceland was not only fascinating but delivered in just the right amounts and just the right times. It's clear she really enjoys her job from the happiness, humor, and caring with which she does it. She made each of us feel special and confident we were being well cared for. If it were possible she would be our pick for all of our trips! Thor, our bus driver was also outstanding. The consummate professional in every way and equally warm, friendly, and joyful. A pleasure to travel with as well. We were very satisfied and happy with all of the accommodations and equally with all the activities and sights we visited. The included meals were great and the venues chosen for independent dining were also very good and very efficient with large groups. This trip delivered 100% of what we expected and hoped for and exceeded our expectations. Not sure I would change anything about it. Since we were beaming when we got back all of our friends have asked for details. Naturally we have been recommending Gate-1 as we regale them about our experience and share amazing pictures.

Ian G.
6 Day Essential Iceland, August 2022
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It was wonderful. Einar was a wonderful, knowledgeable tour guide. Our group of 36 were friendly, always on time and fun to be with. The weather was better than expected, warm sunny days.

Ellen L.
9 Day Classic Iceland, July 2022
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Our trip was awesome; we were very well taken care of by ground staff in Iceland. The guide and driver were very helpful and professional One of the best trips for me.

Narinder S.
6 Day Essential Iceland, June 2022
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We loved it. Our guide was excellent and the area was so beautiful!! Would love to go to Iceland again. All our stops were chosen wisely; top notch.

Cherl H.
9 Day Classic Iceland, June 2022
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9 day Iceland trip was Wonderful. It helped that the weather was Great (June29-July7 '22). Harpa our guide was Great. She represented Iceland beautifullly. Her knowledge was wonderful, her personality great, her motto: 3 things: Be Safe, Be Kind, Be Happy was embraced by all. We saw so much in Iceland, it is impossible to pick a favorite day. The Blue Lagoon, the city tour, the icebergs, the waterfalls, the geysers..absolutely a beautiful trip. The hotels were good. We were blown away at how wonderful the food was especially the 2 dinners at Hotel Klaustur and the one dinner at Hotel Hagar. Such creative (and fresh) food. The tomato greenhouse restaurant was another wonderful meal. Our driver, Daniel was Great also, always friendly and kept us safe! The pace was great. The only slightly down side is of course you always wish you had a little more time at some of the places to take in all the beauty. So absolutely WONDERFUL trip to Iceland with Gate1!!

Lori M.
11 Day Kaleidoscope of Iceland, May 2022
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My first trip with Gate-1. Awesome. Excellent value. A treat having 16people in our group. Loved Iceland. Tour guide, motor coach & driver are exceptional. I will go again and use Gate-1 for more vacation, explorations & learning adventures.

Christina G.
9 Day Classic Iceland, May 2022
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The trip exceeded any expectations I had. Iceland is indeed a remarkable country in many ways. The geography is spectacular and unique but moreover the stark simplicity and wholesome way of life that is palpable. This trip will stand out as one of the most memorable experiences. Our guide, Hanna was kind, knowledgeable and efficient and in my opinion was the best guide with whom I have ever traveled. Gate 1 is fortunate to have a person of her caliber as a representative of the company.

Colette M.
6 Day Essential Iceland, May 2022
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We had such a great trip to Iceland (6 days). I realize my responses on the survey were all 'Excellent', and that is because everything was Excellent! Our guide, RJ, was great and so informative. I have nothing negative to say about the trip at all!Food was incredible, locations were beautiful! We have recommended the trip and company to others. Thank you so much for providing such an incredible experience!!!!

Donna S.
11 Day Kaleidoscope of Iceland, May 2022
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Trip was fantastic beyond my expectations! Many many thanks to our tour guide Oli, and our bus driver Gumi. Oli was so full of enthusiasm for every bit of Icelandic culture, history, geography, and geology that there was never a boring segment of his narration. He was also patient and positive in dealing with all of us very diverse travelers and went out of his way to make us all welcome and comfortable. Gumi was the most skilled driver I have ever encountered! He maneuvered us around impossibly tight turns and narrow roads with never a worry. He and Oli had such a good relationship they were able to take us easily to the most interesting places, even though they were not easy to get to. And he had connections that allowed my husband to get back his forgotten insulin from the previous hotel the very next day. We are so grateful to him and to Oli for making this a truly unforgettable trip!!!

Mary G.
6 Day Affordable Iceland with Northern Lights Pursuit, April 2022
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Just wanted to leave additional feedback on the exceptional quality of this Iceland adventure. The hotel qualities were very good in both locations and the Fosshotel is amazing. We were beyond lucky to have the superlative Sigridur - she made the whole trip a fantastic experience. All the hotel staff in both locations were also noteworthy. Fabulous trip!

Karen B.
6 Day Affordable Iceland with Northern Lights Pursuit, March 2022
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Can't say enough good things about our tour guide, Ingibjorg on our recent trip to Iceland - March 28-April 2. She went above and beyond to make our trip a wonderful experience. This was our 9th Gate 1 trip and we are always so happy with our guides. Also, kudos to our bus driver, Gummi. He did a great job. We loved this trip.

Suzanne F.
6 Day Affordable Iceland with Northern Lights Pursuit, March 2022
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I wanted to reach out and say how happy and impressed I was with my trip. This was my first Gate 1 trip and won't be my last. I had a bad experience with another operator on a large group tour and was hesitant to do another but Gate 1 showed me when done right, it is quite enjoyable. The guides, drivers, bus were all great (I knew the sites would be but worried about the specifics). Besides being so knowledgeable and helpful Hlif and Harpa were great with information. We always knew how long the next bus trip would be and when the next bathroom/food break was. These little things make a big difference! And the "surprise" extras - like the ice cream break at the creamery and water bottle every day. Thank you for an excellent experience!

Stephanie D.
6 Day Affordable Iceland with Northern Lights Pursuit, March 2022
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Iceland was our 1st ever group tour and EVERYTHING about it was just fantastic! We cannot stop talking about it. Looking forward to Germany in the fall and we thank you for making the trip an amazing vacation and lifetime memory.

Roberta M.
6 Day Affordable Iceland with Northern Lights Pursuit, September 2021
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Hoskuldur or Hersey as we fondly call him is quite professional. He is very knowledgeable. He even explained some history of Iceland which is quite informative. He is warm and compassionate. His performance is IMPECCABLE. Gate 1 needs more Tour Manager like Hersey. PROFESSIONAL, COMPASSIONATE, PERSONABLE. EXCELLENT communication skills. He performed beyond his responsibilities, he ensured we did not encounter any problem with COVID testing and obtaining results promptly. Daniel our driver is quite professional. He navigates our tours smoothly. He exhibits IMPECCABLE skills as a driver. He is very good in maintaining cleanliness of our tour bus constantly sanitizing the bannister, handrails and seats.

Ofelia B.
6 Day Affordable Iceland with Northern Lights Pursuit, February 2020
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It was a beautiful and interesting trip indeed! Our tour guide Dagny was a fantastic guide full of knowledge and talent with the Northern Lights photography. Our driver Thor was an excellent driver, enabling us to relax while on the road. The history, museums and places we saw really made the trip informative.

Helene H. Philadelphia, PA
5 Day Iceland's Northern Lights Special, January 2020
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Our five-day Iceland adventure was spectacular! We cannot say enough great things about Gate 1 Travel, beginning with our initial booking back in August 2019, through every aspect of leading up to and our actual trip. Iceland Air flights from JFK-Iceland-JFK were on-time and comfortable. The Cabin Hotel was clean, modern and the Front Desk Staff were first-class and provided outstanding, professional customer service. The included European Breakfast was plentiful and tasty. The airport/hotel transfer to/from the Hotel was easy, comfortable and seamless. The trip to the Blue Lagoon was fabulous! Gate 1 provided a private taxi for us from the hotel to the Lagoon, and the bus ride back was on-time and safe. The weather was wintry and did not permit the Northern Lights' Bus Trip to operate; however, we visited the Northern Lights' Museum. They provided a spectacular video of the Lights from all over Iceland, and we took pictures. All of our Facebook followers are SO impressed and in awe. Although we experienced winter in Iceland, we walked many miles throughout the Old Town, enjoying many of the local restaurants, bars and the nice Icelanders. In addition, we visited The Perlan Museum, the Maritime Museum and the FlyOver Iceland Museum. Each provided an interesting and educational experience! Thank you SO much for your assistance. We will travel with Gate 1 again.

Rebecca & Alan B. New Concord, KY
9 Day Affordable Iceland with Akureyri & Northern Lights Pursuit, November 2019
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Our trip was fantastic! Everything went smoothly. Our guide Oli was knowledgeable, experienced and accommodating. Iceland is a breathtaking place! The hotels were clean and comfortable. The welcoming & farewell meals were delicious! Everyone in our group got along well. This is definitely one of my favorite trips!

Jennifer W. Pacifica, CA
5 Day Iceland's Northern Lights Special, September 2019
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We had an amazing trip! The airline was great and the hotel was wonderful! The staff were terrific and the bus stop was close. Breakfast was good too. The tour guide for our Northern Lights Tour was especially awesome! He really loved what he was doing and told funny stories and gave us lots of information about the lights: what caused them, why they were different colors, how they got their name, etc. Thank you again! We will definitely use Gate 1 for any future travel abroad!

Sandra K. New Milford, CT
9 Day Classic Iceland, August 2019
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It was an amazing trip. The Icelanders have done a great job in preserving the natural beauty of its country. The major sites were accessible with trails and viewing decks… enjoyed the boat ride, came face to face with large icebergs, the waterfalls, geysers, hot springs, glaciers, Blue Lagoon bath... were all great! Our accommodations were all good specially Icelandic Hotel Notura with a free shuttle throughout the day to go downtown. That came in very handy since we did pre-accommodations. I can not ask for a better tour manager, Ingga, she was pleasant and knowledgeable. She was entertaining and had a good sense of humor. I really enjoyed it... I may go back!

Rosario V. Dublin, OH
6 Day Affordable Iceland with Northern Lights Pursuit, March 2019
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Amazing! Oli is the best guide ever!! Friendly, helpful and very knowledgeable. Made our trip even more amazing.

William M. Chester, VA
10 Day Affordable Norway with 5 Day Scenic Coast Cruise: Mountains, Fjords & Northern Lights Pursuit, March 2019
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It was a great trip! We saw a lot of snow, and best of all, saw the fantastical northern lights, with all of their colors, flights and shape. Our guide Matt was great. He displaced a nice personality with a sense of humor. Could not have had a better trip!

Siu M. San Francisco, CA
6 Day Affordable Iceland with Northern Lights Pursuit, February 2019
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My trip to Iceland was awesome. We learned so much history and geology. Iceland is beautiful with its waterfalls, hot springs, geyers, horses and black beaches. The Blue Lagoon was a favorite. Our guide was helpful and informative ... And we did see the Northern Lights which was a thrill. The guide made every possible arrangement for us to see the lights. All is good.

Maureen S. Mount Laurel, NJ
6 Day Iceland's Northern Lights, February 2019
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Fantastic trip. This Florida girl was not looking forward to Iceland in February, but the cold was overcome by the warmth and friendliness of the Icelanders we encountered on this trip. It is truly a beautiful and magical landscape. Blue Lagoon was certainly a highlight as was the Northern Lights, which we got to see! We came away with an admiration for their conservation and use of their natural resources to enhance their every day lives. A great cultural, educational and enchanting experience. Can't wait to go back!

Lesley C. Ocala, FL
7 Day Reykjavik Special, November 2018
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Our trip was AMAZING! ... It would be the first trip that my sister and I have ever taken together and I felt, at the time, not knowing about the company- I would be taking a BIG RISK! However...what a pleasant surprise! Our ticket arrangements were accurate and without complications, the hotel accommodations at Hotel Klopp was perfect, location, staff, cleanliness and breakfast was all outstanding! The best part was that whenever I called, and I did so because I was nervous about the reservation being secure, someone personally responded to my call and answered my questions or needs with respect - taking time to ensure I understood the issue. There was never a long wait time, or numerous robot links to get a connection and I felt that the representative was not only patient but wasn't inconvenienced by the call. I now recommend Gate 1 Travel to everyone that asks about my trip to Iceland and I'm looking to book another trip soon! ... I can't imagine why I didn't travel this way earlier. Live and Learn!

Rochelle T. Tucson, AZ
5 Day Iceland's Northern Lights, October 2018
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The trip to Iceland was fantastic and we will definitely be using Gate 1 in the future for international vacations. Gate 1 takes care of everything and we were extremely impressed with how easy the trip was. Our tour guide Hanna made the trip even better with her vast knowledge and entertaining personality.

Derek C. Tyrone, PA
6 Day Affordable Iceland with Northern Lights Pursuit, October 2018
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My trip was awesome and I saw the Northern Lights! Our tour manager, Helga was very, very good. She told us the history of every place we visited but not only that, while traveling on the bus, she shared very interesting information about Iceland and its progress over the years. Our tour guide, Stephan who escorted us the second time to see the Northern Lights was also very good. He was entertaining and patient. Thank you Gate 1 for a well organized tour.

Norma K. Astoria, NY
6 Day Affordable Iceland with Northern Lights Pursuit, October 2018
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Our trip was fantastic! Our guide and driver were excellent!! So knowledgeable, caring, helpful and friendly. Will definitely book another trip with Gate 1. This was our first. Iceland was a beautiful and unique country.

Lorraine N. Sharon, MA
5 Day Iceland's Northern Lights Special - Centerhotel Plaza, October 2018
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We had an absolutely amazing experience! The country itself was gorgeous and we had such a great time! Gate 1 really took the stress and work out of planning the trip so we could just enjoy ourselves. The trip met and exceeded all of our expectations. We've already recommended to several friends and will continue to share the great experience we had! Thank you again Gate 1 for the amazing service!

Melonie N. Bayonne, NJ
9 Day Classic Iceland, August 2018
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The trip to Iceland was wonderful! We had only one day that was overcast/rainy. The rest of the trip was clear and sunny. Our Tour Manager, Gouny Margret Emilsdottir was great. She was very informative, knowledgeable and fun. We saw many interesting things, ate some exotic foods, and learned so much about the island and country of Iceland. We had a great time.

William P. Cutler Bay, FL

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