11 Day Classic Scandinavia

From

$2599

Land Only

$3499*

Air & Land

11 Day Classic Scandinavia

From

$2599

Land Only

$3499*

Air & Land


Video
Book Now!
Friends & family

Featured Hotels

(Hotels may vary based on departure day of the week)
Sunday Departure
Imperial Copenhagen
Scandic Europa Gothenburg
Scandic Solli Oslo
Scandic Lillehammer Hotel Lillehammer
Quality Hotel Sogndal Sogndal
Clarion Hotel Bergen Bergen
Monday Departure
Imperial Copenhagen
Scandic Europa Gothenburg
Scandic Solli Oslo
Scandic Lillehammer Hotel Lillehammer
Quality Hotel Sogndal Sogndal
Clarion Hotel Bergen Bergen
Wednesday Departure
Imperial Copenhagen
Scandic Europa Gothenburg
Scandic Solli Oslo
Scandic Lillehammer Hotel Lillehammer
Quality Hotel Sogndal Sogndal
Clarion Hotel Bergen Bergen
Friday Departure
Imperial Copenhagen
Scandic Europa Gothenburg
Scandic Solli Oslo
Scandic Lillehammer Hotel Lillehammer
Quality Hotel Sogndal Sogndal
Clarion Hotel Bergen Bergen

Click a Date to Book Online

Click a Date to Book Online

Book By Dec 15, 2022 & Save!

2023 Dates & Prices Single Supplement: $850
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
  Book By
Dec 15
Book After
Dec 15
Book By
Dec 15
Book After
Dec 15
Mon, May 08  (Sold Out) $2979 $3479 $3799* $4299*
Only 1 seat left! $2599 $3099 $3549* $4049*
$2649 $3149 $3729* $4229*
Mon, May 15  (Sold Out) $2979 $3479 $3799* $4299*
$3119 $3619 $4069* $4569*
$2799 $3299 $3879* $4379*
$2749 $3249 $3699* $4199*
$2749 $3249 $3699* $4199*
$2799 $3299 $3879* $4379*
$2849 $3349 $3929* $4429*
$2799 $3299 $3829* $4329*
$2799 $3299 $3829* $4329*
$2799 $3299 $3829* $4329*
$2849 $3349 $3929* $4429*
$2799 $3299 $3879* $4379*
$2849 $3349 $3879* $4379*
$2849 $3349 $3879* $4379*
$2749 $3249 $3829* $4329*
$2699 $3199 $3729* $4229*
$2749 $3249 $3779* $4279*
$2699 $3199 $3779* $4279*
$2749 $3249 $4229* $4729*
$2699 $3199 $3779* $4279*
Mon, Jun 26  (Sold Out) $2749 $3249 $3829* $4329*
$2899 $3399 $4389* $4889*
$2749 $3249 $3779* $4279*
$2749 $3249 $3779* $4279*
$2799 $3299 $4239* $4739*
$2749 $3249 $3829* $4329*
$2749 $3249 $3829* $4329*
$2949 $3449 $4029* $4529*
$2899 $3399 $3979* $4479*
$2799 $3299 $3879* $4379*
$2799 $3299 $3879* $4379*
$2849 $3349 $4289* $4789*
$2799 $3299 $3829* $4329*
$2799 $3299 $3829* $4329*
$2849 $3349 $3929* $4429*
$2749 $3249 $3699* $4199*
$2749 $3249 $3699* $4199*
$2849 $3349 $4289* $4789*
$2749 $3249 $4369* $4869*
$2749 $3249 $4369* $4869*
$2799 $3299 $4459* $4959*
$2699 $3199 $4049* $4549*
$2699 $3199 $4049* $4549*
$2749 $3249 $3749* $4249*
$2999 $3499 $3899* $4399*
$2699 $3199 $3599* $4099*
$2699 $3199 $3599* $4099*
$2749 $3249 $3749* $4249*
$2699 $3199 $3599* $4099*
$2699 $3199 $3599* $4099*
$2649 $3149 $3549* $4049*
$2699 $3199 $3699* $4199*
$2799 $3299 $3699* $4199*
$2649 $3149 $3549* $4049*
$2649 $3149 $3549* $4049*
$2649 $3149 $3649* $4149*
$2599 $3099 $3499* $3999*
$2599 $3099 $3499* $3999*
$2599 $3099 $3499* $3999*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival/departure transfers.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This moderately active trip covers a good amount of ground each day. Expect to spend two to three hours on your feet during tours where you will encounter some uneven surfaces, stairs, steps and significant slopes. This tour is not recommended for people who have difficulty walking. Please be aware that Scandinavia is an expensive destination, and essentially 'cashless'. Credit cards and/or local currency only are accepted in many establishments. Scandinavian hotels are typically sparsely designed, yet functional, reflecting the understated Nordic lifestyle. Guest room amenities are similarly minimalistic, bathrooms small and often lacking items one might expect in European hotels such as bath mats, elaborate toiletry selections, luggage racks, in-room safe and air-conditioning. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Flights New York-Copenhagen, Bergen-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 9 nights accommodations
    • 2 nights Copenhagen
    • 1 night Gothenburg
    • 2 nights Oslo
    • 1 night Lillehammer
    • 1 night Sogndal
    • 2 nights Bergen
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 15 meals: 9 breakfasts, 1 lunch, 5 dinners with wine
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Services of local guides in Copenhagen, Oslo, and Bergen
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring
 

Special Features

  • Take a city sightseeing tour of the Danish capital of Copenhagen
  • Visit Vigeland Sculpture Park, designed by Gustav Vigeland. The park contains 192 sculptures with more than 600 figures
  • See Lom Stave Church, one of the largest and best-preserved stave churches in Norway built in 12th century
  • Cruise on the breathtaking still waters of the Sognefjord, the longest and deepest of all the Norwegian fjords
  • Board the famous Flam Railway for a mountain train ride into Norway's high glacial regions
  • Walk through Bergen's UNESCO-listed Bryggen, the old Hanseatic pier and wharf area

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This moderately active trip covers a good amount of ground each day. Expect to spend two to three hours on your feet during tours where you will encounter some uneven surfaces, stairs, steps and significant slopes. This tour is not recommended for people who have difficulty walking. Please be aware that Scandinavia is an expensive destination, and essentially 'cashless'. Credit cards and/or local currency only are accepted in many establishments. Scandinavian hotels are typically sparsely designed, yet functional, reflecting the understated Nordic lifestyle. Guest room amenities are similarly minimalistic, bathrooms small and often lacking items one might expect in European hotels such as bath mats, elaborate toiletry selections, luggage racks, in-room safe and air-conditioning. This is a Classic program. For more information, click here.

Friends & family
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Watch our Scandinavia video!
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Sunday - Depart for Denmark
Depart for Denmark

DAY 2, Monday - Arrive in Copenhagen
Arrive in the lively Danish capital of Copenhagen; transfer to your hotel. Your tour begins at 6 PM when you join your Tour Manager for an orientation meeting. We recommend that you select flights which arrive no later than 4 PM
Overnight: Copenhagen

DAY 3, Tuesday - Copenhagen City Tour, Tivoli Gardens
Today, join your Tour Manager for a sightseeing tour of Copenhagen. Begin with a visit to the Royal Reception rooms in Christiansborg Palace*, the seat of the Danish Parliament, Prime Minister's Office, and Supreme Court. View the Ny Carlsberg Glyptotek Museum and the National Museum, the colorful 17th-century harbor district of Nyhavn, and Amalienborg Palace, the winter residence of the Danish Royal Family and the site of the changing of the Guard. End the tour, with a visit to the iconic Little Mermaid statue by Edvard Eriksen. Spend the remainder of the afternoon at leisure, or join the optional North Zealand Castle Tour to the Danish countryside and Riviera. This evening, visit Tivoli Gardens**, the most popular theme park in Scandinavia. Then, savor dinner at your hotel
*In the event Christiansborg Palace is closed due to local events, Rosenborg Castle will be visited instead
**September departures may not visit Tivoli Gardens, due to seasonal closure
Optional: North Zealand Castle Tour (PM)
Overnight: Copenhagen
Meals: Breakfast, Dinner

DAY 4, Wednesday - Travel to Gothenburg, Sweden
This morning, bid farewell to Denmark as you travel to Sweden via the mighty 5-mile-long Öresund Bridge. Arrive in Gothenburg in time for lunch at a local restaurant. Afterward, check into your hotel. In the afternoon, take an orientation tour of the city. Founded in the 17th-century, this lively university town is known for its parks, sporting events and modern opera house. Spend the rest of the day at your leisure. You may choose to take a cruise on the canals and harbor, or opt for a trip to the Liseberg amusement park, one of the most popular in Europe
Overnight: Gothenburg
Meals: Breakfast, Lunch

DAY 5, Thursday - Travel to Oslo, Norway
This morning, travel to Oslo, the capital of Norway. The rest of the day is at leisure. Stroll the shopping streets, linger at a café or visit one or more of Oslo's world-class museums. Tonight, savor dinner at your hotel
Overnight: Oslo
Meals: Breakfast, Dinner

DAY 6, Friday - Oslo City Tour
This morning, enjoy a city tour of Oslo. Start with a visit to the modern City Hall.* Then, pass the National Theater and the 19th century Royal Palace. Next, visit the Vigeland Sculpture Park, designed by Gustav Vigeland, containing over 200 sculptures with more than 600 figures. Its most popular attraction is the Monolith column, carved from a single block of granite, measuring 46 feet high. Conclude the city tour with a visit to the Oslo Opera House, an impressive structure made from white granite and marble. In the afternoon, perhaps join a local guide for the optional Treasures of Oslo tour. Admire the highlights of Norway's great seafaring tradition as you visit the Fram Museum, home to the world-famous polar exploration ship Fram, followed by a visit to the Kon-Tiki Museum
*In the event that the Oslo City Hall is closed due to local events, an alternate activity will be determined locally by your guide
Optional: Treasures of Oslo (PM)
Overnight: Oslo
Meals: Breakfast

DAY 7, Saturday - Travel to Lillehammer
This morning, travel to Lillehammer. Situated at the northern end of Lake Mjøsa, the town is most famous for hosting the 1994 Winter Olympic Games. On arrival, enjoy free time to get a feeling for small town life in Norway before visiting the impressive ski jump. Then check in to your hotel and take some time to settle in before dinner
Overnight: Lillehammer
Meals: Breakfast, Dinner

DAY 8, Sunday - Lom Stave Church, Travel to Sogndal
We prepare for a beautiful and long day, starting early with a morning drive to the village of Lom to visit one of the largest and best-preserved stave churches in Norway*. Built around 1150 AD, the church's unique facade appears to have been plucked from a medieval fairytale. Next, drive via Sognefjellet (weather permitting), the highest mountain pass in Northern Europe known as the "roof of Norway", through the dramatic Norwegian countryside. Pass glaciers, pine forests and perhaps moose, as well as Galdhøpiggen, Norway's highest mountain in Jotunheimen National Park. Arrive late afternoon and overnight in the heart of the fjords
*Entry to Lom Stave Church is available when church services are not in session
Overnight: Sogndal
Meals: Breakfast, Dinner

DAY 9, Monday - Sognefjord Cruise, Flam Railway, Travel to Bergen
Today, take a leisurely cruise on the breathtaking still waters of the Sognefjord, the longest and deepest of all the Norwegian Fjords. Then, board the world-famous Flam Railway and ascend 3,000 feet within 12 miles into Norway's high glacial regions. View pastures, waterfalls and snow-clad peaks, all nestled beautifully into the surrounding mountainside. Continue to your hotel in Bergen, Norway's second-largest city, a major distributor of the wealthy trading guilds of the Hanseatic League, where many residents of this 11th-century city still earn their livelihoods from the sea
Overnight: Bergen
Meals: Breakfast

DAY 10, Tuesday - Bryggen Walking Tour
Begin the day with a short walking tour of Bergen's Bryggen quarter. Stroll through the narrow lanes of the wooden Hanseatic pier and adjacent quarters dating back to the Middle Ages, with its UNESCO-listed buildings. Then, spend the rest of your afternoon at leisure, or join the optional tour to Troldhaugen, the former home of Norwegian composer Edvard Grieg. Attend a piano concert followed by a tour of the home. Tonight, bid farewell to your Tour Manager during dinner at the hotel
Optional: Grieg's Troldhaugen: An Afternoon Concert & Tour (PM)
Overnight: Bergen
Meals: Breakfast, Dinner

DAY 11, Wednesday - Depart Norway
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Monday - Depart for Denmark
Depart for Denmark

DAY 2, Tuesday - Arrive in Copenhagen
Arrive in the lively Danish capital of Copenhagen; transfer to your hotel. Your tour begins at 6 PM when you join your Tour Manager for an orientation meeting. We recommend that you select flights which arrive no later than 4 PM
Overnight: Copenhagen

DAY 3, Wednesday - Copenhagen City Tour, Tivoli Gardens
Today, join your Tour Manager for a sightseeing tour of Copenhagen. Begin with a visit to the Royal Reception rooms in Christiansborg Palace*, the seat of the Danish Parliament, Prime Minister's Office, and Supreme Court. View the Ny Carlsberg Glyptotek Museum and the National Museum, the colorful 17th-century harbor district of Nyhavn, and Amalienborg Palace, the winter residence of the Danish Royal Family and the site of the changing of the Guard. End the tour, with a visit to the iconic Little Mermaid statue by Edvard Eriksen. Spend the remainder of the afternoon at leisure, or join the optional North Zealand Castle Tour to the Danish countryside and Riviera. This evening, visit Tivoli Gardens**, the most popular theme park in Scandinavia. Then, savor dinner at your hotel
*In the event Christiansborg Palace is closed due to local events, Rosenborg Castle will be visited instead
**September departures may not visit Tivoli Gardens, due to seasonal closure
Optional: North Zealand Castle Tour (PM)
Overnight: Copenhagen
Meals: Breakfast, Dinner

DAY 4, Thursday - Travel to Gothenburg, Sweden
This morning, bid farewell to Denmark as you travel to Sweden via the mighty 5-mile-long Öresund Bridge. Arrive in Gothenburg in time for lunch at a local restaurant. Afterward, check into your hotel. In the afternoon, take an orientation tour of the city. Founded in the 17th-century, this lively university town is known for its parks, sporting events and modern opera house. Spend the rest of the day at your leisure. You may choose to take a cruise on the canals and harbor, or opt for a trip to the Liseberg amusement park, one of the most popular in Europe
Overnight: Gothenburg
Meals: Breakfast, Lunch

DAY 5, Friday - Travel to Oslo, Norway
This morning, travel to Oslo, the capital of Norway. The rest of the day is at leisure. Stroll the shopping streets, linger at a café or visit one or more of Oslo's world-class museums. Tonight, savor dinner at your hotel
Overnight: Oslo
Meals: Breakfast, Dinner

DAY 6, Saturday - Oslo City Tour
This morning, enjoy a city tour of Oslo. Start with a visit to the modern City Hall.* Then, pass the National Theater and the 19th century Royal Palace. Next, visit the Vigeland Sculpture Park, designed by Gustav Vigeland, containing over 200 sculptures with more than 600 figures. Its most popular attraction is the Monolith column, carved from a single block of granite, measuring 46 feet high. Conclude the city tour with a visit to the Oslo Opera House, an impressive structure made from white granite and marble. In the afternoon, perhaps join a local guide for the optional Treasures of Oslo tour. Admire the highlights of Norway's great seafaring tradition as you visit the Fram Museum, home to the world-famous polar exploration ship Fram, followed by a visit to the Kon-Tiki Museum
*In the event that the Oslo City Hall is closed due to local events, an alternate activity will be determined locally by your guide
Optional: Treasures of Oslo (PM)
Overnight: Oslo
Meals: Breakfast

DAY 7, Sunday - Travel to Lillehammer
This morning, travel to Lillehammer. Situated at the northern end of Lake Mjøsa, the town is most famous for hosting the 1994 Winter Olympic Games. On arrival, enjoy free time to get a feeling for small town life in Norway before visiting the impressive ski jump. Then check in to your hotel and take some time to settle in before dinner
Overnight: Lillehammer
Meals: Breakfast, Dinner

DAY 8, Monday - Lom Stave Church, Travel to Sogndal
We prepare for a beautiful and long day, starting early with a morning drive to the village of Lom to visit one of the largest and best-preserved stave churches in Norway*. Built around 1150 AD, the church's unique facade appears to have been plucked from a medieval fairytale. Next, drive via Sognefjellet (weather permitting), the highest mountain pass in Northern Europe known as the "roof of Norway", through the dramatic Norwegian countryside. Pass glaciers, pine forests and perhaps moose, as well as Galdhøpiggen, Norway's highest mountain in Jotunheimen National Park. Arrive late afternoon and overnight in the heart of the fjords
*Entry to Lom Stave Church is available when church services are not in session
Overnight: Sogndal
Meals: Breakfast, Dinner

DAY 9, Tuesday - Sognefjord Cruise, Flam Railway, Travel to Bergen
Today, take a leisurely cruise on the breathtaking still waters of the Sognefjord, the longest and deepest of all the Norwegian Fjords. Then, board the world-famous Flam Railway and ascend 3,000 feet within 12 miles into Norway's high glacial regions. View pastures, waterfalls and snow-clad peaks, all nestled beautifully into the surrounding mountainside. Continue to your hotel in Bergen, Norway's second-largest city, a major distributor of the wealthy trading guilds of the Hanseatic League, where many residents of this 11th-century city still earn their livelihoods from the sea
Overnight: Bergen
Meals: Breakfast

DAY 10, Wednesday - Bryggen Walking Tour
Begin the day with a short walking tour of Bergen's Bryggen quarter. Stroll through the narrow lanes of the wooden Hanseatic pier and adjacent quarters dating back to the Middle Ages, with its UNESCO-listed buildings. Then, spend the rest of your afternoon at leisure, or join the optional tour to Troldhaugen, the former home of Norwegian composer Edvard Grieg. Attend a piano concert followed by a tour of the home. Tonight, bid farewell to your Tour Manager during dinner at the hotel
Optional: Grieg's Troldhaugen: An Afternoon Concert & Tour (PM)
Overnight: Bergen
Meals: Breakfast, Dinner

DAY 11, Thursday - Depart Norway
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Wednesday - Depart for Denmark
Depart for Denmark

DAY 2, Thursday - Arrive in Copenhagen
Arrive in the lively Danish capital of Copenhagen; transfer to your hotel. Your tour begins at 6 PM when you join your Tour Manager for an orientation meeting. We recommend that you select flights which arrive no later than 4 PM
Overnight: Copenhagen

DAY 3, Friday - Copenhagen City Tour, Tivoli Gardens
Today, join your Tour Manager for a sightseeing tour of Copenhagen. Begin with a visit to the Royal Reception rooms in Christiansborg Palace*, the seat of the Danish Parliament, Prime Minister's Office, and Supreme Court. View the Ny Carlsberg Glyptotek Museum and the National Museum, the colorful 17th-century harbor district of Nyhavn, and Amalienborg Palace, the winter residence of the Danish Royal Family and the site of the changing of the Guard. End the tour, with a visit to the iconic Little Mermaid statue by Edvard Eriksen. Spend the remainder of the afternoon at leisure, or join the optional North Zealand Castle Tour to the Danish countryside and Riviera. This evening, visit Tivoli Gardens**, the most popular theme park in Scandinavia. Then, savor dinner at your hotel
*In the event Christiansborg Palace is closed due to local events, Rosenborg Castle will be visited instead
**September departures may not visit Tivoli Gardens, due to seasonal closure
Optional: North Zealand Castle Tour (PM)
Overnight: Copenhagen
Meals: Breakfast, Dinner

DAY 4, Saturday - Travel to Gothenburg, Sweden
This morning, bid farewell to Denmark as you travel to Sweden via the mighty 5-mile-long Öresund Bridge. Arrive in Gothenburg in time for lunch at a local restaurant. Afterward, check into your hotel. In the afternoon, take an orientation tour of the city. Founded in the 17th-century, this lively university town is known for its parks, sporting events and modern opera house. Spend the rest of the day at your leisure. You may choose to take a cruise on the canals and harbor, or opt for a trip to the Liseberg amusement park, one of the most popular in Europe
Overnight: Gothenburg
Meals: Breakfast, Lunch

DAY 5, Sunday - Travel to Oslo, Norway
This morning, travel to Oslo, the capital of Norway. The rest of the day is at leisure. Stroll the shopping streets, linger at a café or visit one or more of Oslo's world-class museums. Tonight, savor dinner at your hotel
Overnight: Oslo
Meals: Breakfast, Dinner

DAY 6, Monday - Oslo City Tour
This morning, enjoy a city tour of Oslo. Start with a visit to the modern City Hall.* Then, pass the National Theater and the 19th century Royal Palace. Next, visit the Vigeland Sculpture Park, designed by Gustav Vigeland, containing over 200 sculptures with more than 600 figures. Its most popular attraction is the Monolith column, carved from a single block of granite, measuring 46 feet high. Conclude the city tour with a visit to the Oslo Opera House, an impressive structure made from white granite and marble. In the afternoon, perhaps join a local guide for the optional Treasures of Oslo tour. Admire the highlights of Norway's great seafaring tradition as you visit the Fram Museum, home to the world-famous polar exploration ship Fram, followed by a visit to the Kon-Tiki Museum
*In the event that the Oslo City Hall is closed due to local events, an alternate activity will be determined locally by your guide
Optional: Treasures of Oslo (PM)
Overnight: Oslo
Meals: Breakfast

DAY 7, Tuesday - Travel to Lillehammer
This morning, travel to Lillehammer. Situated at the northern end of Lake Mjøsa, the town is most famous for hosting the 1994 Winter Olympic Games. On arrival, enjoy free time to get a feeling for small town life in Norway before visiting the impressive ski jump. Then check in to your hotel and take some time to settle in before dinner
Overnight: Lillehammer
Meals: Breakfast, Dinner

DAY 8, Wednesday - Lom Stave Church, Travel to Sogndal
We prepare for a beautiful and long day, starting early with a morning drive to the village of Lom to visit one of the largest and best-preserved stave churches in Norway*. Built around 1150 AD, the church's unique facade appears to have been plucked from a medieval fairytale. Next, drive via Sognefjellet (weather permitting), the highest mountain pass in Northern Europe known as the "roof of Norway", through the dramatic Norwegian countryside. Pass glaciers, pine forests and perhaps moose, as well as Galdhøpiggen, Norway's highest mountain in Jotunheimen National Park. Arrive late afternoon and overnight in the heart of the fjords
*Entry to Lom Stave Church is available when church services are not in session
Overnight: Sogndal
Meals: Breakfast, Dinner

DAY 9, Thursday - Sognefjord Cruise, Flam Railway, Travel to Bergen
Today, take a leisurely cruise on the breathtaking still waters of the Sognefjord, the longest and deepest of all the Norwegian Fjords. Then, board the world-famous Flam Railway and ascend 3,000 feet within 12 miles into Norway's high glacial regions. View pastures, waterfalls and snow-clad peaks, all nestled beautifully into the surrounding mountainside. Continue to your hotel in Bergen, Norway's second-largest city, a major distributor of the wealthy trading guilds of the Hanseatic League, where many residents of this 11th-century city still earn their livelihoods from the sea
Overnight: Bergen
Meals: Breakfast

DAY 10, Friday - Bryggen Walking Tour
Begin the day with a short walking tour of Bergen's Bryggen quarter. Stroll through the narrow lanes of the wooden Hanseatic pier and adjacent quarters dating back to the Middle Ages, with its UNESCO-listed buildings. Then, spend the rest of your afternoon at leisure, or join the optional tour to Troldhaugen, the former home of Norwegian composer Edvard Grieg. Attend a piano concert followed by a tour of the home. Tonight, bid farewell to your Tour Manager during dinner at the hotel
Optional: Grieg's Troldhaugen: An Afternoon Concert & Tour (PM)
Overnight: Bergen
Meals: Breakfast, Dinner

DAY 11, Saturday - Depart Norway
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Friday - Depart for Denmark
Depart for Denmark

DAY 2, Saturday - Arrive in Copenhagen
Arrive in the lively Danish capital of Copenhagen; transfer to your hotel. Your tour begins at 6 PM when you join your Tour Manager for an orientation meeting. We recommend that you select flights which arrive no later than 4 PM
Overnight: Copenhagen

DAY 3, Sunday - Copenhagen City Tour, Tivoli Gardens
Today, join your Tour Manager for a sightseeing tour of Copenhagen. Begin with a visit to the Royal Reception rooms in Christiansborg Palace*, the seat of the Danish Parliament, Prime Minister's Office, and Supreme Court. View the Ny Carlsberg Glyptotek Museum and the National Museum, the colorful 17th-century harbor district of Nyhavn, and Amalienborg Palace, the winter residence of the Danish Royal Family and the site of the changing of the Guard. End the tour, with a visit to the iconic Little Mermaid statue by Edvard Eriksen. Spend the remainder of the afternoon at leisure, or join the optional North Zealand Castle Tour to the Danish countryside and Riviera. This evening, visit Tivoli Gardens**, the most popular theme park in Scandinavia. Then, savor dinner at your hotel
*In the event Christiansborg Palace is closed due to local events, Rosenborg Castle will be visited instead
**September departures may not visit Tivoli Gardens, due to seasonal closure
Optional: North Zealand Castle Tour (PM)
Overnight: Copenhagen
Meals: Breakfast, Dinner

DAY 4, Monday - Travel to Gothenburg, Sweden
This morning, bid farewell to Denmark as you travel to Sweden via the mighty 5-mile-long Öresund Bridge. Arrive in Gothenburg in time for lunch at a local restaurant. Afterward, check into your hotel. In the afternoon, take an orientation tour of the city. Founded in the 17th-century, this lively university town is known for its parks, sporting events and modern opera house. Spend the rest of the day at your leisure. You may choose to take a cruise on the canals and harbor, or opt for a trip to the Liseberg amusement park, one of the most popular in Europe
Overnight: Gothenburg
Meals: Breakfast, Lunch

DAY 5, Tuesday - Travel to Oslo, Norway
This morning, travel to Oslo, the capital of Norway. The rest of the day is at leisure. Stroll the shopping streets, linger at a café or visit one or more of Oslo's world-class museums. Tonight, savor dinner at your hotel
Overnight: Oslo
Meals: Breakfast, Dinner

DAY 6, Wednesday - Oslo City Tour
This morning, enjoy a city tour of Oslo. Start with a visit to the modern City Hall.* Then, pass the National Theater and the 19th century Royal Palace. Next, visit the Vigeland Sculpture Park, designed by Gustav Vigeland, containing over 200 sculptures with more than 600 figures. Its most popular attraction is the Monolith column, carved from a single block of granite, measuring 46 feet high. Conclude the city tour with a visit to the Oslo Opera House, an impressive structure made from white granite and marble. In the afternoon, perhaps join a local guide for the optional Treasures of Oslo tour. Admire the highlights of Norway's great seafaring tradition as you visit the Fram Museum, home to the world-famous polar exploration ship Fram, followed by a visit to the Kon-Tiki Museum
*In the event that the Oslo City Hall is closed due to local events, an alternate activity will be determined locally by your guide
Optional: Treasures of Oslo (PM)
Overnight: Oslo
Meals: Breakfast

DAY 7, Thursday - Travel to Lillehammer
This morning, travel to Lillehammer. Situated at the northern end of Lake Mjøsa, the town is most famous for hosting the 1994 Winter Olympic Games. On arrival, enjoy free time to get a feeling for small town life in Norway before visiting the impressive ski jump. Then check in to your hotel and take some time to settle in before dinner
Overnight: Lillehammer
Meals: Breakfast, Dinner

DAY 8, Friday - Lom Stave Church, Travel to Sogndal
We prepare for a beautiful and long day, starting early with a morning drive to the village of Lom to visit one of the largest and best-preserved stave churches in Norway*. Built around 1150 AD, the church's unique facade appears to have been plucked from a medieval fairytale. Next, drive via Sognefjellet (weather permitting), the highest mountain pass in Northern Europe known as the "roof of Norway", through the dramatic Norwegian countryside. Pass glaciers, pine forests and perhaps moose, as well as Galdhøpiggen, Norway's highest mountain in Jotunheimen National Park. Arrive late afternoon and overnight in the heart of the fjords
*Entry to Lom Stave Church is available when church services are not in session
Overnight: Sogndal
Meals: Breakfast, Dinner

DAY 9, Saturday - Sognefjord Cruise, Flam Railway, Travel to Bergen
Today, take a leisurely cruise on the breathtaking still waters of the Sognefjord, the longest and deepest of all the Norwegian Fjords. Then, board the world-famous Flam Railway and ascend 3,000 feet within 12 miles into Norway's high glacial regions. View pastures, waterfalls and snow-clad peaks, all nestled beautifully into the surrounding mountainside. Continue to your hotel in Bergen, Norway's second-largest city, a major distributor of the wealthy trading guilds of the Hanseatic League, where many residents of this 11th-century city still earn their livelihoods from the sea
Overnight: Bergen
Meals: Breakfast

DAY 10, Sunday - Bryggen Walking Tour
Begin the day with a short walking tour of Bergen's Bryggen quarter. Stroll through the narrow lanes of the wooden Hanseatic pier and adjacent quarters dating back to the Middle Ages, with its UNESCO-listed buildings. Then, spend the rest of your afternoon at leisure, or join the optional tour to Troldhaugen, the former home of Norwegian composer Edvard Grieg. Attend a piano concert followed by a tour of the home. Tonight, bid farewell to your Tour Manager during dinner at the hotel
Optional: Grieg's Troldhaugen: An Afternoon Concert & Tour (PM)
Overnight: Bergen
Meals: Breakfast, Dinner

DAY 11, Monday - Depart Norway
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
North Zealand Castle Tour

Begin your North Zealand castle tour with a drive along the coast, often called the Danish Riviera to Elsinore for a photo stop at the outer walls and towers of the impressive Kronborg castle, the setting of Shakespeare's play Hamlet. Continue to Frederiksborg Castle, located in the magnificent surroundings of Hillerod. While at the castle, view the National Museum, Chapel and Knight's Hall.


Approximate tour duration is 5 hours.

Day #3 01 Apr 2023 - 31 Oct 2023 $65.00
North Zealand Castle Tour Thumbnail
Treasures of Oslo

Admire the highlights of Norway's great seafaring tradition as you enjoy a guided visit to two of Oslo's most intriguing museums, the Fram Museum and Kon-Tiki Museum. On your first stop, visit the most famous wooden polar vessel in the world - The Fram. The great Norwegian explorers Fridtjof Nansen and Roald Amundsen both sailed to the Arctic and the Antarctic regions aboard the Fram. On this unique tour, board the ship and immerse yourself in its history as you visit the cabins, lounges and engine room that still hold the historic records of the original voyages. Continue to the Kon-Tiki Museum where you will see the fantastic vessels the Ra and Kon-Tiki. Thor Heyerdahl gained worldwide fame in 1947 when he crossed the Pacific Ocean on the balsawood raft, the Kon-Tiki. This expedition, along with subsequent voyages on the reed boats the Ra and Tigris showed how early man had mastered sailing before the saddle and wheel were invented.

Approximate tour duration is 3 hours.

Day #6 01 May 2023 - 31 Oct 2023 $55.00
Treasures of Oslo Thumbnail
Grieg's Troldhaugen: an Afternoon Concert & Tour

Experience an afternoon of music and history. Visit Troldhaugen, home of the famous Norwegian composer, Edvard Grieg. Grieg's home stands majestically overlooking the fjords and was a great inspiration for his music. Here attend a 30 minute piano concert featuring Grieg's most notable pieces. Afterward, tour the famed grounds, from the villa where he would go to avoid any distractions and to be alone with his musical ideas.

Approximate tour duration is 2.5 hours.

Day #10 01 Apr 2023 - 31 Oct 2023 $29.00
Grieg's Troldhaugen: an Afternoon Concert & Tour Thumbnail
North Zealand Castle Tour

Begin your North Zealand castle tour with a drive along the coast, often called the Danish Riviera to Elsinore for a photo stop at the outer walls and towers of the impressive Kronborg castle, the setting of Shakespeare's play Hamlet. Continue to Frederiksborg Castle, located in the magnificent surroundings of Hillerod. While at the castle, view the National Museum, Chapel and Knight's Hall.


Approximate tour duration is 5 hours.

Day #3 01 Apr 2023 - 31 Oct 2023 $65.00
North Zealand Castle Tour Thumbnail
Treasures of Oslo

Admire the highlights of Norway's great seafaring tradition as you enjoy a guided visit to two of Oslo's most intriguing museums, the Fram Museum and Kon-Tiki Museum. On your first stop, visit the most famous wooden polar vessel in the world - The Fram. The great Norwegian explorers Fridtjof Nansen and Roald Amundsen both sailed to the Arctic and the Antarctic regions aboard the Fram. On this unique tour, board the ship and immerse yourself in its history as you visit the cabins, lounges and engine room that still hold the historic records of the original voyages. Continue to the Kon-Tiki Museum where you will see the fantastic vessels the Ra and Kon-Tiki. Thor Heyerdahl gained worldwide fame in 1947 when he crossed the Pacific Ocean on the balsawood raft, the Kon-Tiki. This expedition, along with subsequent voyages on the reed boats the Ra and Tigris showed how early man had mastered sailing before the saddle and wheel were invented.

Approximate tour duration is 3 hours.

Day #6 01 May 2023 - 31 Oct 2023 $55.00
Treasures of Oslo Thumbnail
Grieg's Troldhaugen: an Afternoon Concert & Tour

Experience an afternoon of music and history. Visit Troldhaugen, home of the famous Norwegian composer, Edvard Grieg. Grieg's home stands majestically overlooking the fjords and was a great inspiration for his music. Here attend a 30 minute piano concert featuring Grieg's most notable pieces. Afterward, tour the famed grounds, from the villa where he would go to avoid any distractions and to be alone with his musical ideas.

Approximate tour duration is 2.5 hours.

Day #10 01 Apr 2023 - 31 Oct 2023 $29.00
Grieg's Troldhaugen: an Afternoon Concert & Tour Thumbnail
North Zealand Castle Tour

Begin your North Zealand castle tour with a drive along the coast, often called the Danish Riviera to Elsinore for a photo stop at the outer walls and towers of the impressive Kronborg castle, the setting of Shakespeare's play Hamlet. Continue to Frederiksborg Castle, located in the magnificent surroundings of Hillerod. While at the castle, view the National Museum, Chapel and Knight's Hall.


Approximate tour duration is 5 hours.

Day #3 01 Apr 2023 - 31 Oct 2023 $65.00
North Zealand Castle Tour Thumbnail
Treasures of Oslo

Admire the highlights of Norway's great seafaring tradition as you enjoy a guided visit to two of Oslo's most intriguing museums, the Fram Museum and Kon-Tiki Museum. On your first stop, visit the most famous wooden polar vessel in the world - The Fram. The great Norwegian explorers Fridtjof Nansen and Roald Amundsen both sailed to the Arctic and the Antarctic regions aboard the Fram. On this unique tour, board the ship and immerse yourself in its history as you visit the cabins, lounges and engine room that still hold the historic records of the original voyages. Continue to the Kon-Tiki Museum where you will see the fantastic vessels the Ra and Kon-Tiki. Thor Heyerdahl gained worldwide fame in 1947 when he crossed the Pacific Ocean on the balsawood raft, the Kon-Tiki. This expedition, along with subsequent voyages on the reed boats the Ra and Tigris showed how early man had mastered sailing before the saddle and wheel were invented.

Approximate tour duration is 3 hours.

Day #6 01 May 2023 - 31 Oct 2023 $55.00
Treasures of Oslo Thumbnail
Grieg's Troldhaugen: an Afternoon Concert & Tour

Experience an afternoon of music and history. Visit Troldhaugen, home of the famous Norwegian composer, Edvard Grieg. Grieg's home stands majestically overlooking the fjords and was a great inspiration for his music. Here attend a 30 minute piano concert featuring Grieg's most notable pieces. Afterward, tour the famed grounds, from the villa where he would go to avoid any distractions and to be alone with his musical ideas.

Approximate tour duration is 2.5 hours.

Day #10 01 Apr 2023 - 31 Oct 2023 $29.00
Grieg's Troldhaugen: an Afternoon Concert & Tour Thumbnail
North Zealand Castle Tour

Begin your North Zealand castle tour with a drive along the coast, often called the Danish Riviera to Elsinore for a photo stop at the outer walls and towers of the impressive Kronborg castle, the setting of Shakespeare's play Hamlet. Continue to Frederiksborg Castle, located in the magnificent surroundings of Hillerod. While at the castle, view the National Museum, Chapel and Knight's Hall.


Approximate tour duration is 5 hours.

Day #3 01 Apr 2023 - 31 Oct 2023 $65.00
North Zealand Castle Tour Thumbnail
Treasures of Oslo

Admire the highlights of Norway's great seafaring tradition as you enjoy a guided visit to two of Oslo's most intriguing museums, the Fram Museum and Kon-Tiki Museum. On your first stop, visit the most famous wooden polar vessel in the world - The Fram. The great Norwegian explorers Fridtjof Nansen and Roald Amundsen both sailed to the Arctic and the Antarctic regions aboard the Fram. On this unique tour, board the ship and immerse yourself in its history as you visit the cabins, lounges and engine room that still hold the historic records of the original voyages. Continue to the Kon-Tiki Museum where you will see the fantastic vessels the Ra and Kon-Tiki. Thor Heyerdahl gained worldwide fame in 1947 when he crossed the Pacific Ocean on the balsawood raft, the Kon-Tiki. This expedition, along with subsequent voyages on the reed boats the Ra and Tigris showed how early man had mastered sailing before the saddle and wheel were invented.

Approximate tour duration is 3 hours.

Day #6 01 May 2023 - 31 Oct 2023 $55.00
Treasures of Oslo Thumbnail
Grieg's Troldhaugen: an Afternoon Concert & Tour

Experience an afternoon of music and history. Visit Troldhaugen, home of the famous Norwegian composer, Edvard Grieg. Grieg's home stands majestically overlooking the fjords and was a great inspiration for his music. Here attend a 30 minute piano concert featuring Grieg's most notable pieces. Afterward, tour the famed grounds, from the villa where he would go to avoid any distractions and to be alone with his musical ideas.

Approximate tour duration is 2.5 hours.

Day #10 01 Apr 2023 - 31 Oct 2023 $29.00
Grieg's Troldhaugen: an Afternoon Concert & Tour Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Denmark - The winters are not particularly cold, and the summers are cool. Autumn is the wettest season and spring is the driest. Spring and Fall: 32°F-61°F; Summer: 52°F-69°F; Winter: 28°F-39°F. Because of the country's northern location, the length of the day with sunlight varies greatly. There are short days during the winter and long days during the summer. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella.

Denmark Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

Norway - Norway's coastal regions tend to be temperate, with more extreme temperature ranges occurring further inland. Summers can be moderately warm, even in northern areas, but only for limited periods. The length of the winter and amount of snow varies by region. In the north there is more snow and winters are dark; on the southern and western coast, winters are moderate and rainy. Daylight also varies greatly during the year. The southernmost parts of Norway receive over 19 hours of daylight at the height of summer and just 6 hours of daylight during the darkest part of winter. In the northernmost parts of Norway, these extremes are exaggerated. In the summer, the sun does not set for several weeks, while in winter the day is just a short twilight. Bring comfortable walking shoes, a sweater, warm clothes you can layer, and an all-weather jacket. During the winter, ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested.

Norway Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

Sweden - Temperatures vary greatly from north to south. Southern and central parts of the country have warm summers and cold winters, while the northern part of the country has shorter, cooler summers and longer, colder and snowier winters. Because of the high latitude, the length of daylight varies greatly. The sun never sets for part of each summer, and it never rises for part of each winter.

Sweden Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Scandinavia
Please note that the number of participants may vary during your tour as we accommodate travelers at different points of the trip. After your arrival, you will be invited to join a welcome orientation with your Tour Manager and will meet your tour companions.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Scandinavia - Hotels in Scandinavia often reflect a low-key and subdued style. Guest rooms are furnished with well-designed functional furniture, monochromatic palettes, and bed linens that reflect the understated and relaxed Nordic design. Most rooms are minimalistic and do not have all of the amenities, such as bath mat, wide array of toiletries, luggage rack, in-room safe and air-conditioning.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Denmark - Restaurant and hotel bills include a service charge and rounding up the bill is sufficient at restaurants. Additional tipping is at your discretion. Tips for taxi drivers are included in the fare.

Norway - Restaurant bills include a service charge and rounding up the bill is sufficient. Additional tipping is at your discretion.

Sweden - A service charge is often included in the bill at restaurants, and there is generally no reason to tip, unless you are very satisfied with the service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Denmark - The Danish Krone is the currency of Denmark.

Norway - The Norwegian Krone is the currency of Norway.

Sweden - The Swedish Krona is the currency of Sweden.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Denmark - Copenhagen has excellent shopping facilities. Special purchases include Bing & Grøndal and Royal Copenhagen porcelain, Holmegård glass, Bornholm ceramics, handmade woolen wares from the Faroe Islands and Lego toys.

Norway - Typical Norwegian handicrafts include silver, pottery, furs, printed textiles, woven articles, knitwear, woodcarving, enamel pieces, pewter, glass and porcelain. Note that many smaller stores close early on Saturday and nearly everything is closed on Sundays.

Sweden - The unofficial national symbol, the Dala Horse, is a small wooden horse that has been around since the 17th-century and is a popular souvenir. Other typical Swedish handicrafts include the world famous glass known for its beauty, original and inventive furniture and jewelry, and other home items.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Denmark
  • General Emergency: 112

Norway
  • Police: 112
  • Medical: 113
  • Fire: 110

Sweden
  • General Emergency: 112

Languages
Denmark - Danish is the local language. English is widely spoken.

Norway - Norwegian Bokmål, Norwegian Nynorsk, and Northern Sami are the local languages. English is widely spoken.

Sweden - Swedish is the local language, though there is a large Finnish speaking minority, and most people speak English.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Denmark - The voltage used is 230 volts.

Norway - The voltage used is 230 volts.

Sweden - The voltage used is 230 volts.

Code of Conduct
Denmark - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Norway - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Sweden - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Denmark

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 13: Day of Prayer / Store Bededag
May 26: Ascension Day
Jun 5: Constitution / Independence Day
Jun 5: Pentecost / Whit Sunday
Jun 6: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 5: Day of Prayer / Store Bededag
May 18: Ascension Day
May 28: Pentecost / Whit Sunday
May 29: Whit Monday
Jun 5: Constitution / Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas
Dec 31: New Year's Eve

Holidays - Norway

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day / May Day
May 17: Constitution Day
May 26: Ascension Day
Jun 5: Pentecost / Whit Sunday
Jun 6: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day / Boxing Day / Second Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 1: Labor Day / May Day
May 17: Constitution Day
May 18: Ascension Day
May 27: Pentecost / Whit Sunday
May 28: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day / Boxing Day / Second Day of Christmas
Dec 31: New Year's Eve

Holidays - Sweden

Holidays 2022

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day / May Day
May 26: Ascension Day
Jun 5: Pentecost / Whit Sunday
Jun 6: National Day
Jun 24: Midsummer Eve
Jun 25: Midsummer Day
Oct 31: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas / Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 1: Labor Day / May Day
May 27: Ascension Day
May 28: Pentecost / Whit Sunday
Jun 6: National Day
Jun 23: Midsummer Eve
Jun 24: Midsummer Day
Nov 4: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas / Boxing Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Denmark - The winters are not particularly cold, and the summers are cool. Autumn is the wettest season and spring is the driest. Spring and Fall: 32°F-61°F; Summer: 52°F-69°F; Winter: 28°F-39°F. Because of the country's northern location, the length of the day with sunlight varies greatly. There are short days during the winter and long days during the summer. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella.

Denmark Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

Norway - Norway's coastal regions tend to be temperate, with more extreme temperature ranges occurring further inland. Summers can be moderately warm, even in northern areas, but only for limited periods. The length of the winter and amount of snow varies by region. In the north there is more snow and winters are dark; on the southern and western coast, winters are moderate and rainy. Daylight also varies greatly during the year. The southernmost parts of Norway receive over 19 hours of daylight at the height of summer and just 6 hours of daylight during the darkest part of winter. In the northernmost parts of Norway, these extremes are exaggerated. In the summer, the sun does not set for several weeks, while in winter the day is just a short twilight. Bring comfortable walking shoes, a sweater, warm clothes you can layer, and an all-weather jacket. During the winter, ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested.

Norway Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

Sweden - Temperatures vary greatly from north to south. Southern and central parts of the country have warm summers and cold winters, while the northern part of the country has shorter, cooler summers and longer, colder and snowier winters. Because of the high latitude, the length of daylight varies greatly. The sun never sets for part of each summer, and it never rises for part of each winter.

Sweden Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Scandinavia
Please note that the number of participants may vary during your tour as we accommodate travelers at different points of the trip. After your arrival, you will be invited to join a welcome orientation with your Tour Manager and will meet your tour companions.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Scandinavia - Hotels in Scandinavia often reflect a low-key and subdued style. Guest rooms are furnished with well-designed functional furniture, monochromatic palettes, and bed linens that reflect the understated and relaxed Nordic design. Most rooms are minimalistic and do not have all of the amenities, such as bath mat, wide array of toiletries, luggage rack, in-room safe and air-conditioning.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Denmark - Restaurant and hotel bills include a service charge and rounding up the bill is sufficient at restaurants. Additional tipping is at your discretion. Tips for taxi drivers are included in the fare.

Norway - Restaurant bills include a service charge and rounding up the bill is sufficient. Additional tipping is at your discretion.

Sweden - A service charge is often included in the bill at restaurants, and there is generally no reason to tip, unless you are very satisfied with the service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Denmark - The Danish Krone is the currency of Denmark.

Norway - The Norwegian Krone is the currency of Norway.

Sweden - The Swedish Krona is the currency of Sweden.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Denmark - Copenhagen has excellent shopping facilities. Special purchases include Bing & Grøndal and Royal Copenhagen porcelain, Holmegård glass, Bornholm ceramics, handmade woolen wares from the Faroe Islands and Lego toys.

Norway - Typical Norwegian handicrafts include silver, pottery, furs, printed textiles, woven articles, knitwear, woodcarving, enamel pieces, pewter, glass and porcelain. Note that many smaller stores close early on Saturday and nearly everything is closed on Sundays.

Sweden - The unofficial national symbol, the Dala Horse, is a small wooden horse that has been around since the 17th-century and is a popular souvenir. Other typical Swedish handicrafts include the world famous glass known for its beauty, original and inventive furniture and jewelry, and other home items.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Denmark
  • General Emergency: 112

Norway
  • Police: 112
  • Medical: 113
  • Fire: 110

Sweden
  • General Emergency: 112

Languages
Denmark - Danish is the local language. English is widely spoken.

Norway - Norwegian Bokmål, Norwegian Nynorsk, and Northern Sami are the local languages. English is widely spoken.

Sweden - Swedish is the local language, though there is a large Finnish speaking minority, and most people speak English.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Denmark - The voltage used is 230 volts.

Norway - The voltage used is 230 volts.

Sweden - The voltage used is 230 volts.

Code of Conduct
Denmark - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Norway - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Sweden - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Denmark

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 13: Day of Prayer / Store Bededag
May 26: Ascension Day
Jun 5: Constitution / Independence Day
Jun 5: Pentecost / Whit Sunday
Jun 6: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 5: Day of Prayer / Store Bededag
May 18: Ascension Day
May 28: Pentecost / Whit Sunday
May 29: Whit Monday
Jun 5: Constitution / Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas
Dec 31: New Year's Eve

Holidays - Norway

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day / May Day
May 17: Constitution Day
May 26: Ascension Day
Jun 5: Pentecost / Whit Sunday
Jun 6: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day / Boxing Day / Second Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 1: Labor Day / May Day
May 17: Constitution Day
May 18: Ascension Day
May 27: Pentecost / Whit Sunday
May 28: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day / Boxing Day / Second Day of Christmas
Dec 31: New Year's Eve

Holidays - Sweden

Holidays 2022

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day / May Day
May 26: Ascension Day
Jun 5: Pentecost / Whit Sunday
Jun 6: National Day
Jun 24: Midsummer Eve
Jun 25: Midsummer Day
Oct 31: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas / Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 1: Labor Day / May Day
May 27: Ascension Day
May 28: Pentecost / Whit Sunday
Jun 6: National Day
Jun 23: Midsummer Eve
Jun 24: Midsummer Day
Nov 4: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas / Boxing Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Denmark - The winters are not particularly cold, and the summers are cool. Autumn is the wettest season and spring is the driest. Spring and Fall: 32°F-61°F; Summer: 52°F-69°F; Winter: 28°F-39°F. Because of the country's northern location, the length of the day with sunlight varies greatly. There are short days during the winter and long days during the summer. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella.

Denmark Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

Norway - Norway's coastal regions tend to be temperate, with more extreme temperature ranges occurring further inland. Summers can be moderately warm, even in northern areas, but only for limited periods. The length of the winter and amount of snow varies by region. In the north there is more snow and winters are dark; on the southern and western coast, winters are moderate and rainy. Daylight also varies greatly during the year. The southernmost parts of Norway receive over 19 hours of daylight at the height of summer and just 6 hours of daylight during the darkest part of winter. In the northernmost parts of Norway, these extremes are exaggerated. In the summer, the sun does not set for several weeks, while in winter the day is just a short twilight. Bring comfortable walking shoes, a sweater, warm clothes you can layer, and an all-weather jacket. During the winter, ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested.

Norway Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

Sweden - Temperatures vary greatly from north to south. Southern and central parts of the country have warm summers and cold winters, while the northern part of the country has shorter, cooler summers and longer, colder and snowier winters. Because of the high latitude, the length of daylight varies greatly. The sun never sets for part of each summer, and it never rises for part of each winter.

Sweden Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Scandinavia
Please note that the number of participants may vary during your tour as we accommodate travelers at different points of the trip. After your arrival, you will be invited to join a welcome orientation with your Tour Manager and will meet your tour companions.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Scandinavia - Hotels in Scandinavia often reflect a low-key and subdued style. Guest rooms are furnished with well-designed functional furniture, monochromatic palettes, and bed linens that reflect the understated and relaxed Nordic design. Most rooms are minimalistic and do not have all of the amenities, such as bath mat, wide array of toiletries, luggage rack, in-room safe and air-conditioning.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Denmark - Restaurant and hotel bills include a service charge and rounding up the bill is sufficient at restaurants. Additional tipping is at your discretion. Tips for taxi drivers are included in the fare.

Norway - Restaurant bills include a service charge and rounding up the bill is sufficient. Additional tipping is at your discretion.

Sweden - A service charge is often included in the bill at restaurants, and there is generally no reason to tip, unless you are very satisfied with the service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Denmark - The Danish Krone is the currency of Denmark.

Norway - The Norwegian Krone is the currency of Norway.

Sweden - The Swedish Krona is the currency of Sweden.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Denmark - Copenhagen has excellent shopping facilities. Special purchases include Bing & Grøndal and Royal Copenhagen porcelain, Holmegård glass, Bornholm ceramics, handmade woolen wares from the Faroe Islands and Lego toys.

Norway - Typical Norwegian handicrafts include silver, pottery, furs, printed textiles, woven articles, knitwear, woodcarving, enamel pieces, pewter, glass and porcelain. Note that many smaller stores close early on Saturday and nearly everything is closed on Sundays.

Sweden - The unofficial national symbol, the Dala Horse, is a small wooden horse that has been around since the 17th-century and is a popular souvenir. Other typical Swedish handicrafts include the world famous glass known for its beauty, original and inventive furniture and jewelry, and other home items.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Denmark
  • General Emergency: 112

Norway
  • Police: 112
  • Medical: 113
  • Fire: 110

Sweden
  • General Emergency: 112

Languages
Denmark - Danish is the local language. English is widely spoken.

Norway - Norwegian Bokmål, Norwegian Nynorsk, and Northern Sami are the local languages. English is widely spoken.

Sweden - Swedish is the local language, though there is a large Finnish speaking minority, and most people speak English.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Denmark - The voltage used is 230 volts.

Norway - The voltage used is 230 volts.

Sweden - The voltage used is 230 volts.

Code of Conduct
Denmark - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Norway - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Sweden - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Denmark

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 13: Day of Prayer / Store Bededag
May 26: Ascension Day
Jun 5: Constitution / Independence Day
Jun 5: Pentecost / Whit Sunday
Jun 6: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 5: Day of Prayer / Store Bededag
May 18: Ascension Day
May 28: Pentecost / Whit Sunday
May 29: Whit Monday
Jun 5: Constitution / Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas
Dec 31: New Year's Eve

Holidays - Norway

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day / May Day
May 17: Constitution Day
May 26: Ascension Day
Jun 5: Pentecost / Whit Sunday
Jun 6: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day / Boxing Day / Second Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 1: Labor Day / May Day
May 17: Constitution Day
May 18: Ascension Day
May 27: Pentecost / Whit Sunday
May 28: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day / Boxing Day / Second Day of Christmas
Dec 31: New Year's Eve

Holidays - Sweden

Holidays 2022

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day / May Day
May 26: Ascension Day
Jun 5: Pentecost / Whit Sunday
Jun 6: National Day
Jun 24: Midsummer Eve
Jun 25: Midsummer Day
Oct 31: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas / Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 1: Labor Day / May Day
May 27: Ascension Day
May 28: Pentecost / Whit Sunday
Jun 6: National Day
Jun 23: Midsummer Eve
Jun 24: Midsummer Day
Nov 4: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas / Boxing Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Denmark - The winters are not particularly cold, and the summers are cool. Autumn is the wettest season and spring is the driest. Spring and Fall: 32°F-61°F; Summer: 52°F-69°F; Winter: 28°F-39°F. Because of the country's northern location, the length of the day with sunlight varies greatly. There are short days during the winter and long days during the summer. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella.

Denmark Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

Norway - Norway's coastal regions tend to be temperate, with more extreme temperature ranges occurring further inland. Summers can be moderately warm, even in northern areas, but only for limited periods. The length of the winter and amount of snow varies by region. In the north there is more snow and winters are dark; on the southern and western coast, winters are moderate and rainy. Daylight also varies greatly during the year. The southernmost parts of Norway receive over 19 hours of daylight at the height of summer and just 6 hours of daylight during the darkest part of winter. In the northernmost parts of Norway, these extremes are exaggerated. In the summer, the sun does not set for several weeks, while in winter the day is just a short twilight. Bring comfortable walking shoes, a sweater, warm clothes you can layer, and an all-weather jacket. During the winter, ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested.

Norway Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

Sweden - Temperatures vary greatly from north to south. Southern and central parts of the country have warm summers and cold winters, while the northern part of the country has shorter, cooler summers and longer, colder and snowier winters. Because of the high latitude, the length of daylight varies greatly. The sun never sets for part of each summer, and it never rises for part of each winter.

Sweden Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#scandinavia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Scandinavia
Please note that the number of participants may vary during your tour as we accommodate travelers at different points of the trip. After your arrival, you will be invited to join a welcome orientation with your Tour Manager and will meet your tour companions.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Scandinavia - Hotels in Scandinavia often reflect a low-key and subdued style. Guest rooms are furnished with well-designed functional furniture, monochromatic palettes, and bed linens that reflect the understated and relaxed Nordic design. Most rooms are minimalistic and do not have all of the amenities, such as bath mat, wide array of toiletries, luggage rack, in-room safe and air-conditioning.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Denmark - Restaurant and hotel bills include a service charge and rounding up the bill is sufficient at restaurants. Additional tipping is at your discretion. Tips for taxi drivers are included in the fare.

Norway - Restaurant bills include a service charge and rounding up the bill is sufficient. Additional tipping is at your discretion.

Sweden - A service charge is often included in the bill at restaurants, and there is generally no reason to tip, unless you are very satisfied with the service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Denmark - The Danish Krone is the currency of Denmark.

Norway - The Norwegian Krone is the currency of Norway.

Sweden - The Swedish Krona is the currency of Sweden.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Denmark - Copenhagen has excellent shopping facilities. Special purchases include Bing & Grøndal and Royal Copenhagen porcelain, Holmegård glass, Bornholm ceramics, handmade woolen wares from the Faroe Islands and Lego toys.

Norway - Typical Norwegian handicrafts include silver, pottery, furs, printed textiles, woven articles, knitwear, woodcarving, enamel pieces, pewter, glass and porcelain. Note that many smaller stores close early on Saturday and nearly everything is closed on Sundays.

Sweden - The unofficial national symbol, the Dala Horse, is a small wooden horse that has been around since the 17th-century and is a popular souvenir. Other typical Swedish handicrafts include the world famous glass known for its beauty, original and inventive furniture and jewelry, and other home items.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Denmark
  • General Emergency: 112

Norway
  • Police: 112
  • Medical: 113
  • Fire: 110

Sweden
  • General Emergency: 112

Languages
Denmark - Danish is the local language. English is widely spoken.

Norway - Norwegian Bokmål, Norwegian Nynorsk, and Northern Sami are the local languages. English is widely spoken.

Sweden - Swedish is the local language, though there is a large Finnish speaking minority, and most people speak English.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Denmark - The voltage used is 230 volts.

Norway - The voltage used is 230 volts.

Sweden - The voltage used is 230 volts.

Code of Conduct
Denmark - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Norway - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Sweden - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Denmark

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 13: Day of Prayer / Store Bededag
May 26: Ascension Day
Jun 5: Constitution / Independence Day
Jun 5: Pentecost / Whit Sunday
Jun 6: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 5: Day of Prayer / Store Bededag
May 18: Ascension Day
May 28: Pentecost / Whit Sunday
May 29: Whit Monday
Jun 5: Constitution / Independence Day
Dec 25: Christmas Day
Dec 26: Second Day of Christmas
Dec 31: New Year's Eve

Holidays - Norway

Holidays 2022

Jan 1: New Year's Day
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day / May Day
May 17: Constitution Day
May 26: Ascension Day
Jun 5: Pentecost / Whit Sunday
Jun 6: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day / Boxing Day / Second Day of Christmas
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 1: Labor Day / May Day
May 17: Constitution Day
May 18: Ascension Day
May 27: Pentecost / Whit Sunday
May 28: Whit Monday
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day / Boxing Day / Second Day of Christmas
Dec 31: New Year's Eve

Holidays - Sweden

Holidays 2022

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 15: Good Friday
Apr 17: Easter Sunday
Apr 18: Easter Monday
May 1: Labor Day / May Day
May 26: Ascension Day
Jun 5: Pentecost / Whit Sunday
Jun 6: National Day
Jun 24: Midsummer Eve
Jun 25: Midsummer Day
Oct 31: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas / Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 7: Good Friday
Apr 9: Easter Sunday
Apr 10: Easter Monday
May 1: Labor Day / May Day
May 27: Ascension Day
May 28: Pentecost / Whit Sunday
Jun 6: National Day
Jun 23: Midsummer Eve
Jun 24: Midsummer Day
Nov 4: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Second Day of Christmas / Boxing Day
Dec 31: New Year's Eve

11 Day Classic Scandinavia, August 2022
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As usual, Gate 1 has never ever in my trips let me down. It was another awesome trip. Although the group was a big group of 44, it was a very understanding and sporting group. We all got along well and had a great time. The tour Manager Minna and the driver, Nils were so professional and went beyond their service to make sure we were taken care of. They were so giving and caring. We could not have asked more. Although the hotels were changed during the trips, the Manager made sure that we were comfortable and made up many times for any inconvenience caused. The hotels and restaurants are definitely facing the same issues like here about shortage of employees. Despite that they were polite and it was a great that gate 1 highlighted this issue before the trip. The group was very patient with this small issues and showed respect and we really were thankful for everything. The tour itself was very well planned and although hectic, we felt that we covered so much in such a short time. I have to mention that when this trip was planned Blaine in head quarters, had also gone all out to answer and assist us in planning this trip as we had many demands . We came back with feelings of gratitude that we got a look at another beautiful part of the world. Thank you Gate 1 for all you do. We really are thankful and grateful.

Nrinder S.
11 Day Classic Scandinavia, August 2022
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Just returned & felt compelled to write about fabulous trip to Scandinavia. Gate 1 always has wonderful guides but STEPHANIE was a cut above the rest. She acted as "mom" to us all....always being there to iron out any problems that arose, giving advice, helping to accommodate our special dietary needs, caring & comforting. Stephanie is a born "traveler". Her innate curiosity & love of her job propels her to not only absorb info but to analyze & get us all thinking & let us understand the mindset of the people in the different areas we visited. She supplied us with music, poetry & local snacks. We knew we could depend on her to act responsibly & keep us safe on our journey. Thank you Gate 1 for finding such an exceptional human being to lead us!!

Amnon R.
13 Day Sweden & Norway, Scandinavian Culture & Fjords, July 2022
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Amazing! Sweden and Norway were beautiful and the weather cooperated for the most part. Our first Gate 1 trip in the books! Hotels, guides, activities were great. Will definitely use Gate1 again.

Sharon M.
13 Day Sweden & Norway, Scandinavian Culture & Fjords, July 2022
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This was our first Gate 1 trip and we were very impressed. The itinerary was great. A good variety of big cities, small towns and beautiful scenery. Daniel our tour director was wonderful as was our bus driver Werner. We will definitely do another Gate 1 trip.

Jill H.
11 Day Classic Scandinavia, July 2022
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Hello I would like to commend our tour guide Christian for doing a superb job managing this tour. Christian was easy to approach, easily understood and has a wealth of knowledge on different subjects, not necessarily just about travel and geography, but many other interesting subjects as well. He provided some really interesting tidbits about places we visited, he was opened to answer all questions and pleasantly shared information about his personal life, as we were all interested and fascinated by his backgrounds. I cannot say enough about Christian's guide helped to enhance the enjoyment of this tour. Thank you

Pamela N.
11 Day Classic Scandinavia, July 2022
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I already filled out the survey that was sent to us but I wanted to further stress how great our tour guide and driver were. We were on the 11 Day Classic Scandinavia tour July 15-20. Our tour guide, Christian, was hands down the best tour guide we have ever had (both with Gate 1 and with other travel companies). I could go on and on about how knowledgeable and competent he was but I can sum it up by saying that our whole family was completely at ease the entire trip because we felt like Christian could take care of anything. A bonus was that Christian gave the best historical information about every place we visited that I have ever experienced. Our driver Sven is in the same category of competence as Christian. His driving skills were amazing and again gave my family complete peace of mind. Sven is former military and that is evidenced by the complete professionalism he projects. I do no think there is any way we could have been happier with both Christian and Sven!

Darren B.
11 Day Classic Scandinavia, July 2022
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My first experience with Gate 1 tour was very good. Vicky Provided excellent support in creating my reservations for my trip to Scandinavian countries and responding back to my questions very quickly. The tour Manager Stephanie was exceptional in managing the trip till the end . I was amazed by her passion , dedication for this job and knowledge about the visited countries . She also connected with every one of us individually . She really kept us very engaged with commentary on each country's Economic, Political , people , food and culture on long distance bus tours . Her time Management skills considering the tight schedule is exceptional. She managed each visit with optimum time to see places without impacting the daily schedule. She is the best tour Manager I had come across considering my multiple trips to Europe with other tour operators. All the other areas like comfortable bus service, hotel accommodations , sight seeing tour guides were also very good . I need to call out the bus driver Morton, who was very patient and made all of us comfortable in the long distance bus drives for nearly 7 days. My family enjoyed the entire trip very well . I am planning to work with Gate 1 for my future trips and highly recommend Gate 1 for anyone considering future international tours Thank you Gate 1 for providing such an exceptional team and great experience.

Narayan S.
8 Day Classic Norway, May 2022
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Our trip was extremely well planned and we had the opportunity to see and learn about some beautiful places in Norway. The hotel accommodations were excellent and the meals were very good, particularly the breakfasts. We were particularly impressed with Nils, the bus driver. We appreciate his skilled driving. Marie, our guide was extraordinary. She anticipated needs and she was a wealth of knowledge about Norway and Scandinavia. She was patient and helpful. She coordinated multiple schedules and was always available to assist. We highly recommend Gate 1.

Leigh C.
10 Day Affordable Norway with 5 Day Scenic Coast Cruise: Mountains, Fjords & Northern Lights Pursuit, February 2020
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AWESOME! Norway on winter is the most beautiful place I have been. Spectacular views/landscapes of the Fjords and quaint villages are breathtaking. I wanna go back for the midnight sun. So very nice/pleasant tour manager, Micke. Thank you Gate 1.

Maria C. Brambleton, VA
8 Day Classic Norway, September 2019
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I took my 80 year old mother to Norway which was a once in a lifetime trip for her and she was in awe of the sites as well as how well Gate 1 organizes and helps with every detail. Once again Gate 1 and your guides did an outstanding job. Stephanie was our travel guide and she was so knowledgeable and entertaining. The hotels and food were wonderful. Looking forward to my next trip in January to Morocco. Thanks again Gate 1.

Donald S. McFarland, WI
11 Day Classic Scandinavia, June 2019
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We had a wonderful trip and our Tour Guide Stephanie was excellent... she made our trip so special, sharing with us many stories, insights and her care for us was amazing. Thank you very much Gate 1!

Maureen T. Laguna Hills, CA
12 Day Norway's Mountains & Fjords with 6 Day Scenic Coast Cruise, June 2019
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It was great. We enjoyed the beautiful vistas of Norway, the land part was very nice and the ship was very comfortable. Minna, our guide throughout the journey was excellent and very knowledgeable about the locations, history and fact about Norway. This was our third trip with Gate 1, in the past 18 months, so we are very much pleased with your services.

Andy & Carol C. Spring, TX
11 Day Classic Scandinavia, June 2019
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We had an excellent time, thank you Gate 1! Everything related to Gate 1 was smooth and well organized. The itinerary was nicely designed to balance group excursions with free time for independent exploration. Thanks for your good work to make it all possible Gate 1!

Jodi F. Williamsburg, VA
11 Day Classic Scandinavia, May 2019
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Our trip to Denmark, Sweden and Norway was great! The tour guide and bus driver helped make it so. Try and keep Miki and Odd together as a team- they made it more enjoyable for our group!

Judy L. Norwood Young America, MN
10 Day Affordable Norway with 5 Day Scenic Coast Cruise: Mountains, Fjords & Northern Lights Pursuit, March 2019
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It was a great trip! We saw a lot of snow, and best of all, saw the fantastical northern lights, with all of their colors, flights and shape. Our guide Matt was great. He displaced a nice personality with a sense of humor. Could not have had a better trip!

Siu M. San Francisco, CA
10 Day Affordable Norway with 5 Day Scenic Coast Cruise: Mountains, Fjords & Northern Lights Pursuit, January 2019
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Awesome! It was definitely one of the best trips ever! The scenery was spectacular & our tour guide, Matt, was great! We loved the cruise & really enjoyed being on a small ship, just lovely!

Brenda K. Raleigh, NC
12 Day Norway's Mountains & Fjords with 6 Day Scenic Coast Cruise, August 2018
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My tour to Norway was wonderful! I especially liked Stephanie Johannssen, who was our tour group leader. She was excellent! Caring, giving personal service, knowledgeable about Norway, telling us wonderful stories, and very friendly and efficient. The bus tours were very good, and the Hurtigruten cruise was very good.

Laraine Y. Honolulu, HI
11 Day Classic Scandinavia, May 2018
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The trip was very enjoyable and from our perspective everything went to plan. Christina was an excellent tour guide plus a delightful person. Her communication was concise and as a result the group functioned extremely well and adhered to the schedule. The local guides were equally good. I expect to book with Gate 1 again in the near future as I have seen several trips recently advertised which interest me.

Lois H. Victoria, AU
11 Day Classic Scandinavia, May 2018
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We really enjoyed our trip, Scandinavia is so beautiful and our tour guide Mattias is very helpful,we hope to go back in the near future

Luzviminda E. Penticton, BC, CA
8 Day Classic Norway, July 2017
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We had a great time in Norway! It was an excellent tour...from the transfers, to the itinerary, to the hotels, to the free times, to the coach, to our driver, Jan, and most especially to our tour guide, Stephanie... everything is excellent! Norway is truly magical, with intense natural beauty, and indeed a once-in-a-lifetime destination. Thank you Gate 1 for showing us the world for less! More bookings coming...

Rosemarie E. Bronx, NY
8 Day Classic Norway, June 2017
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We had a wonderful time with Gate1 in Norway. Our tour guide Stephanie was very informative. I felt like I learned so much about the country. The fjords were beautiful as were the mountains. Can't wait to book our next trip!

Christin G. Madison, WI
8 Day Classic Norway, August 2016
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Gate 1 has been the best travel decision that I've ever Made. Our Tour Manager Brigitte was amazing! We traveled through Norway with Driver Jon without a hitch. The bus was very comfortable, the Fram and the ferry were wonderful ways to see Norway. Our tour guides were full of knowledge and happy to share experiences. Again Brigette was amazing and I am ready to book With Gate 1 with tour Manager Brigette again to Russia or the Netherlands.

Karen K. S Plainfield, NJ
8 Day Classic Norway, July 2016
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We had a wonderful time. Our tour guide and driver were great and the itinerary gave us a very good overview of Norway. Gate 1 does an excellent job.

James B. Austin, TX
8 Day Classic Norway, July 2016
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It was great. Thank you for all of your help. Mom was able to find her grandmothers village with the assistance of our wonderful bus driver, Eric. What a gorgeous country!

Marlys R. Cabin John, MD
8 Day Classic Norway, July 2016
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We had an excellent trip with fantastic views in both Norway and Iceland. Would contact you in the future for the next trip. Excellent service!

Kelvin T. Sunnyvale, CA
9 Day Classic Iceland, July 2015
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The trip was absolutely amazing! Everything was perfect :) Iceland is breathtaking with its landscapes and I just love the culture and overall environment. The tour guide was really great - I loved having a local with strong Icelandic roots showing us around. He was hilarious! He and the others in the group just made the trip so enjoyable and memorable. Even though I traveled alone I never felt isolated and had such a fun time. I miss everyone already!

As for other details, the hotels and food were great as well. I really have nothing bad to say except I wish I could have stayed longer!

Thank you for your help with arranging the trip. Everything went smoothly and I was well taken care of. I will be back!

Erica L. Fullerton, CA
8 Day Classic Norway, May 2015
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We had a fabulous trip - great food, nice hotels, wonderful weather, and best of all: one of the finest guides we've experienced.  We have always enjoyed the guides on our Gate 1 trips, but Birgette was so knowledgeable, helpful, and a genuinely nice person!  She kept our group on schedule in a very good manner.  I only wish we had taken the extension.  Our group got along really well and it would have been fun to stay a little longer - our fault for not doing it.  We love Gate 1!

Virginia D. WDM, IA
8 Day Classic Norway, May 2015
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I can't begin to tell you how amazing our trip was.  This trip exceeded all of my expectations and Brigitte was amazing.  I felt like we had enough alone time to explore and with the planned trips/excursions/itinerary we saw everything that we wanted to.  I can not say thank you enough for the exceptional trip and Ms. Brigitte was the cherry on top.  I have recommended your company to everyone I talk to and can not wait to book the next one.

Natalie P. Kenosha, WI
8 Day Classic Norway, May 2015
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Please know how much my husband Bill and I appreciated the extremely efficient and top notch assistance of our Tour Manager Birgitte.  We've traveled several times with Gate 1 and have been pleased with the guide service offered before but never have we enjoyed such perfection--in every instance--of a Tour Manager as we received from Ms. Birgitte. 

She was the most hardworking, conscientious, engaging, informative, always pleasant Manager we've ever had!!  Please extend our gratitude to her for making our trip to Norway unforgettable.  She clearly loves her work and seeing others enjoy a super traveling experience.  I also would like to compliment our excellent driver, who was always gracious, careful, courteous and helpful. 

Now we look forward to our next Gate 1 adventure.  Thank you!!

William S. Houston, TX
11 Day Classic Scandinavia, June 2014
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We had a wonderful time on our vacation. This was our 5th trip with Gate 1 and we were very happy as always. Brigette was our tour guide and she was great. She took care of everything for us in a very professional way. Jan was our driver and we always felt safe.

We will continue to use Gate 1 and will tell our friends and family about it.

Ron S. E Brunswick, NJ
8 Day Classic Norway, June 2014
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Trip was wonderful, we enjoyed it very much. Our Gate 1 tour manager Marie was fantastic. Weather was sunny, bright and cool every day. We enjoy the smaller tour size (27-28 people) as it is easier to get to know fellow travelers. We would be happy to use Gate 1 Travel again sometime.

William Z. Rochester, MN
8 Day Classic Norway, September 2012
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I had a wonderful, fantastic, beautiful travel experience!!! I don't know any way it could have been better! Your tour guide was very informative and knew the area well. She helped me get my money changed, this was my first time traveling by myself, and she smoothed over any rough spots I encountered. Your travel agents were courteous, knowledgeable and efficient. I would not hesitate to book another tour through your company.

Betty D. Alto, TX

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