11 Day Kaleidoscope of Iceland

From

$3899

Land Only

$4579*

Air & Land

11 Day Kaleidoscope of Iceland

From

$3899

Land Only

$4579*

Air & Land


Video
Book Now!
Friends & family

Featured Hotels

(Hotels may vary based on departure day of the week)

Click a Date to Book Online

Click a Date to Book Online

2024 Dates & Prices Single Supplement: $1200
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Wed, Apr 17  (Sold Out) $3899 $5039*
Sat, Apr 20  (Sold Out) $3899 $4589*
Wed, Apr 24  (Sold Out) $3899 $4629*
Sat, Apr 27  (Sold Out) $3899 $4609*
$3899 $4679*
$3949 $4679*
$3949 $4659*
$3999 $5029*
$4349 $5049*
$4349 $5049*
$4249 $4989*
$4249 $4969*
$4299 $5339*
Mon, Jul 01  (Sold Out) $4349 $5109*
$4099 $5209*
$4199 $4919*
$4199 $5039*
$4199 $4919*
$4199 $4899*
$4099 $5159*
$4199 $4919*
$4099 $4909*
$4099 $4799*
$4099 $4909*
$4199 $4919*
$4099 $4809*
$4199 $5009*
$4199 $4939*
$4099 $4799*
$4199 $4879*
$4199 $4879*
$4199 $4899*
$4199 $4879*
$3899 $4579*
$4299 $4979*
$4299 $4979*
$4499 $5179*
$4499 $5179*
$4749 $5429*
$4499 $5179*
$4499 $5179*
$4399 $5059*
$4199 $4859*
$4399 $5099*
$4199 $4849*
$4299 $4949*
Wed, Oct 02  (Sold Out) $4399 $5059*
Sat, Oct 05  (Sold Out) $4399 $5049*

Not Included:
Gratuities.


Additional Information:
Land only price does not include arrival/departure transfers.

Passengers should select flights that arrive no later than 8 AM on day 2.


Accommodation Details:
Triple rooms & twin with child rooms may be accommodated in a twin & single room depending on availability.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

This active trip covers a lot of ground each day. Expect to spend two to three hours on your feet during tours where you will encounter some uneven surfaces, stairs, steps and significant slopes. Some light hiking is required to access some sites. There are couple long drives that are necessary to cover the territory. Iceland's weather can be unpredictable even in the summer time. Be prepared for cold, wet and windy weather. The pace is fast. This tour is not recommended for people who have difficulty walking. Meals not included in your package may be expensive as most of Iceland's food is imported. Please be aware that Iceland is an expensive destination. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details



Escorted Package Includes

  • Round trip flights New York-Reykjavik, Reykjavik-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 9 nights accommodations
    • 2 nights Reykjavik
    • 1 night Snæfellsnes Peninsula
    • 2 nights Akureyri
    • 1 night Egilsstaðir
    • 2 nights Höfn Area
    • 1 night Hella
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 20 meals: 10 breakfasts, 4 lunches, 6 dinners with wine
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Entrance fees per itinerary

Special Features

  • Embark on a morning city tour of Reykjavik
  • Enjoy the warm soothing waters of the world-famous geothermal Blue Lagoon
  • Visit Snæfellsjökull National Park with its striking Snæfellsjökull Glacier
  • Tour Akureyri, nestled at the head of Iceland’s greatest fjord
  • Visit the historic town of Siglufjörður, the closest town to the Arctic Circle in Iceland
  • View Lake Mývatn with its crystal-blue waters
  • Visit Goðafoss, the "Waterfall of the Gods"
  • See small fishing villages and rugged coastline of the remote Eastfjords region
  • Visit Vatnajökull Glacier, the largest glacier in Europe
  • Explore Jökulsárlón Glacial Lagoon with its immense floating icebergs
  • Tour Skaftafell National Park, a beautiful mountainous region on the edge of the Vatnajökull Glacier
  • Visit Skógafoss and Seljalandsfoss, two awe-inspiring waterfalls on Iceland's South Coast
  • Visit Strokkur Geyser and the geothermal Geysir area
  • Tour Þingvellir National Park, designated a UNESCO World Heritage Site

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This active trip covers a lot of ground each day. Expect to spend two to three hours on your feet during tours where you will encounter some uneven surfaces, stairs, steps and significant slopes. Some light hiking is required to access some sites. There are couple long drives that are necessary to cover the territory. Iceland's weather can be unpredictable even in the summer time. Be prepared for cold, wet and windy weather. The pace is fast. This tour is not recommended for people who have difficulty walking. Meals not included in your package may be expensive as most of Iceland's food is imported. Please be aware that Iceland is an expensive destination. This is a Classic program. For more information, click here.
Friends & family
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Monday- Depart for Iceland
Depart for Iceland

DAY 2, Tuesday - Arrive in Reykjavik, City Sightseeing, The Blue Lagoon
Early morning arrival in Iceland, "Land of Ice and Fire." Transfer from Keflavik airport to your hotel where you will have breakfast*. Next, drive through the capital for a sightseeing tour of Reykjavík. The tour traverses the old town center to the Alþingi Parliament, the Dómkirkjan Cathedral, city hall (closed on Sunday) and the harbor. Then, drive by Höfði House, the site of the 1986 Iceland Summit where Reagan and Gorbachev met. Make a stop at the viewing deck at Perlan, located on Öskjuhlíð hill, for spectacular views over the capital area, followed by a visit to Hallgrímskirkja church**, one of Reykjavík's landmarks, and the Sun Voyager sculpture. Afterwards, visit the famous Blue Lagoon***, a unique natural pool of mineral-rich geothermal water located in the middle of a lava field. Tonight, at 5:30 PM, you join your Tour Manager for an orientation meeting and drink
*Guests that are arriving prior to day 2 or are making their own way from Reykjavik Airport should meet the group directly at hotel for breakfast by 8:30 AM.
**Visitors will not be permitted to enter the church if mass is in session
***Pack a swimsuit in your carry-on since you may not have access to your luggage before going to the Blue Lagoon.
Overnight: Reykjavik
Meals: Breakfast

DAY 3, Wednesday - Snæfellsnes Peninsula
Today, embark on a full day excursion to the Snæfellsnes Peninsula, a Green Globe benchmark region, making it a model for sustainable tourism. Snæfellsnes is a unique area with a variety of geological features such as lava fields, volcanoes, glaciers, mineral springs, beautiful rock formations, and yellow and black sand beaches. Stop at a couple of fascinating sites such as the Gerðuberg basalt columns, and Arnarstapi Harborand Ytri-Tunga beach to see the seal colony there. On a clear day, enjoy views of Snæfellsjökull Glacier atop a beautifully shaped stratovolcano. The glacier and the unspoiled natural wonders surrounding it are the setting of Jules Verne's classic novel Journey to the Center of the Earth and is rumored to be one of the seven most magical sites on Earth. Dinner is at the hotel later this evening
Overnight: Snæfellsnes Peninsula
Meals: Breakfast, Lunch, Dinner

DAY 4, Thursday - Glaumbaer Farm & Museum, Akureyri
Today, an early departure to Akureyri, cultural capital of the North, nestled at the head of Iceland's greatest fjord, with stunning views of snow-capped peaks. Along the way, stop at Glaumbaer Farm & Museum, housing beautifully preserved Icelandic turf houses. Get a glimpse into the life during the 18th and 19th centuries. Arrive at the hotel for dinner and overnight
Overnight: Akureyri
Meals: Breakfast, Dinner

DAY 5, Friday - Héðinsfjörður Tunnel, Siglufjörður in North Iceland
Travel through the Héðinsfjörður Tunnel to the historic fishing town of Siglufjörður, the closest town to the Arctic Circle, clinging to a dramatic fjord on the very edge of Iceland's steep northernmost mountains. On the tour of the award-winning Herring Era Museum, you're introduced to the history of the very important herring fishing industry. Sample traditional rye bread, local herring and also the famous iced Icelandic schnapps! Leisure time to explore Siglufjörður. At the end of the day, return to Akureyri via the villages of Ólafsfjörður and Dalvík
Overnight: Akureyri
Meals: Breakfast

DAY 6, Saturday - Lake Mývatn, Goðafoss Waterfall
This morning, head to lovely Lake Mývatn, with its crystal-blue waters, in one of Iceland's prettiest areas, known for its geothermal activity. Stop at the majestic Goðafoss Waterfall, named the "Waterfall of the Gods" according to Icelandic sagas. In this paradise for nature enthusiasts and bird watchers, scenes were filmed for some of the Game of Thrones episodes. After a morning of traversing spectacular landscapes, see the pseudo craters at Skútustaðir and the bizarre lava formations at Dimmuborgir. Afterward, continue southeast to your hotel in the remote eastern fjords region for dinner and overnight
Overnight: Egilsstaðir
Meals: Breakfast, Dinner

DAY 7, Sunday - Iceland's Eastfjords, Petra's Stone Collection
Today, explore Iceland's remote Eastfjords region, defined by breathtaking fjords and mountains, as well as charming fishing villages that dot the coastline. Look out for wild reindeer herds as you travel south through this colorful landscape. Visit Petra's stone collection, featuring thousands of personally collected stones and minerals from East Iceland. Afterward, stop for lunch at a local restaurant and then continue driving southward along the coast toward your hotel. En route, make several photo stops for unforgettable views. Upon arrival at your hotel, enjoy dinner
Overnight: Höfn Area
Meals: Breakfast, Lunch, Dinner

DAY 8, Monday - Vatnajökull Glacier, Jökulsárlón Glacial Lagoon
Discover the might of the Vatnajökull Glacier today, formed thousands of years ago, the largest glacier in all of Europe with several still-active volcanoes situated underneath the ice cap. Explore some of the glacier's many outlets including Jökulsárlón glacial lagoon. The astonishing blue ice makes this one of Iceland's most iconic destinations. Season dependent, take a boat excursion that brings you face to face with these breathtaking natural wonders. Following lunch, take a leisurely drive back to your hotel making several stops along the way. Cap off this exciting day with dinner at your hotel
*The boat excursion on the Jökulsárlón Glacial Lagoon is not offered before May 1 or after Oct 15, therefore it will be replaced with Fjallsárlón Glacial Lagoon.
Overnight: Höfn Area
Meals: Breakfast, Dinner

DAY 9, Tuesday - South Coast and Waterfalls
Depart from your hotel this morning and watch the dramatic scenery of outwash plains and lava fields go by as you make your way to Dyrhólaey*, a solitary cliff teeming with bird life for expansive views of the black sand coastline. Then, visit Skógafoss to see the thundering falls plummet nearly 200 feet over a cliff to the valley floor. Continue on to Seljalandsfoss waterfall. Arrive at your hotel in the Hella area for dinner and overnight
*Dyrhólaey is closed during the nesting season (early May to late June)
Overnight: Hella
Meals: Breakfast, Lunch, Dinner

DAY 10, Wednesday - Friðheimar Tomato and Horse Farm, Gullfoss Waterfall, Strokkur Geysir, Þingvellir, Reykjavík
This morning marvel at Gullfoss waterfall where the mighty Hvítá river appears to simply vanish into the earth, but a closer look reveals gorgeous staggered falls plunging into a crevice over 200 feet deep. Then, stand upon one of the world's most geologically significant landscapes on the volcanic rift at the Strokkur Geyser. Watch it erupt every few minutes spewing hot water high into the air. Later, visit the Friðheimar Tomato and Horse Farm. Here, meet with young Icelanders who innovated a process for growing tomatoes in bumble-bee nurtured greenhouses. See the beautiful Icelandic horses and watch them perform before a light lunch of tomato soup and fresh-baked bread. Continue to Þingvellir National Park, a UNESCO World Heritage site. Situated on the plate boundaries of the Mid-Atlantic Ridge. Þingvellir, literally "Parliament Plains", is also the site of the world's oldest existing Parliament, which first met here in 930 AD. Continue to Reykjavik where you will have an evening at leisure to explore on your own
Overnight: Reykjavik
Meals: Breakfast, Lunch

DAY 11, Thursday - Depart Iceland
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Wednesday - Depart for Iceland
Depart for Iceland

DAY 2, Thursday - Arrive in Keflavik, City Sightseeing, The Blue Lagoon
Early morning arrival in Iceland, "Land of Ice and Fire." Transfer from Keflavik airport to your hotel where you will have breakfast*. Next, drive through the capital for a sightseeing tour of Reykjavík. The tour traverses the old town center to the Alþingi Parliament, the Dómkirkjan Cathedral, city hall (closed on Sunday) and the harbor. Then, drive by Höfði House, the site of the 1986 Iceland Summit where Reagan and Gorbachev met. Make a stop at the viewing deck at Perlan, located on Öskjuhlíð hill, for spectacular views over the capital area, followed by a visit to Hallgrímskirkja church**, one of Reykjavík's landmarks, and the Sun Voyager sculpture. Afterwards, visit the famous Blue Lagoon***, a unique natural pool of mineral-rich geothermal water located in the middle of a lava field. Tonight, at 5:30 PM, you join your Tour Manager for an orientation meeting and drink
*Guests that are arriving prior to day 2 or are making their own way from Reykjavik Airport should meet the group directly at hotel for breakfast by 8:30 AM.
**Visitors will not be permitted to enter the church if mass is in session
***Pack a swimsuit in your carry-on since you may not have access to your luggage before going to the Blue Lagoon
Overnight: Reykjavik
Meals: Breakfast

DAY 3, Friday - Snæfellsnes Peninsula
Embark on a full day excursion to the Snæfellsnes Peninsula, a Green Globe benchmark region, making it a model for sustainable tourism. Snæfellsnes is a unique area with a variety of geological features such as lava fields, volcanoes, glaciers, mineral springs, beautiful rock formations, and yellow and black sand beaches. Stop at a couple of fascinating sites such as the Gerðuberg basalt columns, and Arnarstapi Harbor and Ytri-Tunga beach to see the seal colony there. On a clear day, enjoy views of Snæfellsjökull Glacier atop a beautifully shaped stratovolcano. The glacier and the unspoiled natural wonders surrounding it are the setting of Jules Verne's classic novel Journey to the Center of the Earth and is rumored to be one of the seven most magical sites on Earth. Dinner is at the hotel later this evening
Overnight: Snæfellsnes Peninsula
Meals: Breakfast, Lunch, Dinner

DAY 4, Saturday - Glaumbaer Farm & Museum, Akureyri
Today, an early departure to Akureyri, cultural capital of the North, nestled at the head of Iceland's greatest fjord, with stunning views of snow-capped peaks. Along the way, stop at Glaumbaer Farm & Museum, housing beautifully preserved Icelandic turf houses. Get a glimpse into the life during the 18th and 19th centuries. Arrive at the hotel for dinner and overnight
Overnight: Akureyri
Meals: Breakfast, Dinner

DAY 5, Sunday - Héðinsfjörður Tunnel, Siglufjörður in North Iceland
Travel through the Héðinsfjörður Tunnel to the historic herring-fishing town of Siglufjörður, the closest town to the Arctic Circle, clinging to a dramatic fjord on the very edge of Iceland's steep northernmost mountains. On the tour of the award-winning Herring Era Museum, you're introduced to the history of the very important herring fishing industry. Sample traditional rye bread, local herring and also the famous iced Icelandic schnapps! Leisure time to explore Siglufjörður. At the end of the day, return to Akureyri via the villages of Ólafsfjörður and Dalvík
Overnight: Akureyri
Meals: Breakfast

DAY 6, Monday - Lake Mývatn, Goðafoss Waterfall
Today head to lovely Lake Mývatn, with its crystal-blue waters, in one of Iceland's prettiest areas, known for its geothermal activity. Stop at the majestic Goðafoss Waterfall, named the "Waterfall of the Gods" according to Icelandic sagas. In this paradise for nature enthusiasts and bird watchers, scenes were filmed for some of the Game of Thrones episodes. After a morning of traversing spectacular landscapes, see the pseudo craters at Skútustaðir and the bizarre lava formations at Dimmuborgir. Afterward, continue southeast to your hotel in the remote eastern fjords region for dinner and overnight
Overnight: Egilsstaðir
Meals: Breakfast, Dinner

DAY 7, Tuesday - Iceland's Eastfjords, Petra's Stone Collection
Today, explore Iceland's remote Eastfjords region, defined by breathtaking fjords and mountains, as well as charming fishing villages that dot the coastline. Look out for wild reindeer herds as you travel south through this colorful landscape. Visit Petra's stone collection, featuring thousands of personally collected stones and minerals from East Iceland. Afterward, stop for lunch at a local restaurant and then continue driving southward along the coast toward your hotel. En route, make several photo stops for unforgettable views. Upon arrival at your hotel, enjoy dinner together
Overnight: Höfn Area
Meals: Breakfast, Lunch, Dinner

DAY 8, Wednesday - Vatnajökull Glacier, Jökulsárlón Glacial Lagoon
Discover the might of the Vatnajökull Glacier today, formed thousands of years ago, the largest glacier in all of Europe with several still-active volcanoes situated underneath the ice cap. Explore some of the glacier's many outlets including Jökulsárlón glacial lagoon. The astonishing blue ice makes this one of Iceland's most iconic destinations. Season dependent, take a boat excursion that brings you face to face with these breathtaking natural wonders. Following lunch, take a leisurely drive back to your hotel making several stops along the way. Cap off this exciting day with dinner at your hotel
*The boat excursion on the Jökulsárlón Glacial Lagoon is not offered before May 1 or after Oct 15, therefore it will be replaced with Fjallsárlón Glacial Lagoon.
Overnight: Höfn Area
Meals: Breakfast, Dinner

DAY 9, Thursday - South Coast and Waterfalls
Depart from your hotel this morning and watch the dramatic scenery of outwash plains and lava fields go by as you make your way to Dyrhólaey*, a solitary cliff teeming with bird life for expansive views of the black sand coastline. Then, visit Skógafoss to see the thundering falls plummet nearly 200 feet over a cliff to the valley floor. Continue on to Seljalandsfoss waterfall. Enjoy dinner and overnight stay at your hotel in the Hella area
*Dyrhólaey is closed during the nesting season (early May to late June)
Overnight: Hella
Meals: Breakfast, Lunch, Dinner

DAY 10, Friday - Friðheimar Tomato and Horse Farm, Gullfoss Waterfall, Strokkur Geysir, Þingvellir, Reykjavík
This morning marvel at Gullfoss waterfall where the mighty Hvítá river appears to simply vanish into the earth, but a closer look reveals gorgeous staggered falls plunging into a crevice over 200 feet deep. Then, stand upon one of the world's most geologically significant landscapes on the volcanic rift at the Strokkur Geyser. Watch it erupt every few minutes spewing hot water high into the air. Then, visit the Friðheimar Tomato and Horse Farm. Here, meet with young Icelanders who innovated a process for growing tomatoes in bumble-bee nurtured greenhouses. See the beautiful Icelandic Horses and watch them perform before a light lunch of tomato soup and fresh-baked bread. Continue to Þingvellir National Park, a UNESCO World Heritage site. Situated on the plate boundaries of the Mid-Atlantic Ridge, this is an ideal place to see evidence of the rifting of the Earth's crust. Þingvellir, literally "Parliament Plains", is also the site of the world's oldest existing Parliament, which first met here in 930 AD. Continue to Reykjavik where you will have an evening at leisure to explore on your own. Perhaps choose to dine in one of the world-class restaurants on traditional Icelandic fish, or visit a lively pub, stylish club or stop at a cozy café in the trendy harbor area
Overnight: Reykjavik
Meals: Breakfast, Lunch

DAY 11, Saturday - Depart Iceland
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Saturday - Depart for Iceland
Depart for Iceland

DAY 2, Sunday - Arrive in Keflavik, City Sightseeing, The Blue Lagoon
Early morning arrival in Iceland, "Land of Ice and Fire." Transfer from Keflavik airport to your hotel where you will have breakfast*. Next, drive through the capital for a sightseeing tour of Reykjavík. The tour traverses the old town center to the Alþingi Parliament, the Dómkirkjan Cathedral, city hall (closed on Sunday) and the harbor. Then, drive by Höfði House, the site of the 1986 Iceland Summit where Reagan and Gorbachev met. Make a stop at the viewing deck at Perlan, located on Öskjuhlíð hill, for spectacular views over the capital area, followed by a visit to Hallgrímskirkja church**, one of Reykjavík's landmarks, and the Sun Voyager sculpture. Afterwards, visit the famous Blue Lagoon***, a unique natural pool of mineral-rich geothermal water located in the middle of a lava field. Tonight, at 5:30 PM, you join your Tour Manager for an orientation meeting and drink
*Guests that are arriving prior to day 2 or are making their own way from Reykjavik Airport should meet the group directly at hotel for breakfast by 8:30 AM.
**Visitors will not be permitted to enter the church if mass is in session
***Pack a swimsuit in your carry-on since you may not have access to your luggage before going to the Blue Lagoon.
Overnight: Reykjavik
Meals: Breakfast

DAY 3, Monday - Snæfellsnes Peninsula
Today, embark on a full day excursion to the Snæfellsnes Peninsula, a Green Globe benchmark region, making it a model for sustainable tourism. Snæfellsnes is a unique area with a variety of geological features such as lava fields, volcanoes, glaciers, mineral springs, beautiful rock formations, and yellow and black sand beaches. Stop at a couple of fascinating sites such as the Gerðuberg basalt columns, and Arnarstapi Harborand Ytri-Tunga beach to see the seal colony there. On a clear day, enjoy views of Snæfellsjökull Glacier atop a beautifully shaped stratovolcano. The glacier and the unspoiled natural wonders surrounding it are the setting of Jules Verne's classic novel Journey to the Center of the Earth and is rumored to be one of the seven most magical sites on Earth. Dinner is at the hotel later this evening
Overnight: Snæfellsnes Peninsula
Meals: Breakfast, Lunch, Dinner

DAY 4, Tuesday - Glaumbaer Farm & Museum, Akureyri
Today, an early departure to Akureyri, cultural capital of the North, nestled at the head of Iceland's greatest fjord, with stunning views of snow-capped peaks. Along the way, stop at Glaumbaer Farm & Museum, housing beautifully preserved Icelandic turf houses. Get a glimpse into the life during the 18th and 19th centuries. Arrive at the hotel for dinner and overnight
Overnight: Akureyri
Meals: Breakfast, Dinner

DAY 5, Wednesday - Héðinsfjörður Tunnel, Siglufjörður in North Iceland
Travel through the Héðinsfjörður Tunnel to the historic herring-fishing town of Siglufjörður, the closest town to the Arctic Circle, clinging to a dramatic fjord on the very edge of Iceland's steep northernmost mountains. On the tour of the award-winning Herring Era Museum, you're introduced to the history of the very important herring fishing industry. Sample traditional rye bread, local herring and also the famous iced Icelandic schnapps! Leisure time to explore Siglufjörður. At the end of the day, return to Akureyri via the villages of Ólafsfjörður and Dalvík
Overnight: Akureyri
Meals: Breakfast

DAY 6, Thursday - Lake Mývatn, Goðafoss Waterfall
Today head to lovely Lake Mývatn, with its crystal-blue waters, in one of Iceland's prettiest areas, known for its geothermal activity. Stop at the majestic Goðafoss Waterfall, named the "Waterfall of the Gods" according to Icelandic sagas. In this paradise for nature enthusiasts and bird watchers, scenes were filmed for some of the Game of Thrones episodes. After a morning of traversing spectacular landscapes, see the pseudo craters at Skútustaðir and the bizarre lava formations at Dimmuborgir. Afterward, continue southeast to your hotel in the remote eastern fjords region for dinner and overnight
Overnight: Egilsstaðir
Meals: Breakfast, Dinner

DAY 7, Friday - Iceland's Eastfjords, Petra's Stone Collection
Today, explore Iceland's remote Eastfjords region, defined by breathtaking fjords and mountains, as well as charming fishing villages that dot the coastline. Look out for wild reindeer herds as you travel south through this colorful landscape. Visit Petra's stone collection, featuring thousands of personally collected stones and minerals from East Iceland. Afterward, stop for lunch at a local restaurant and then continue driving southward along the coast toward your hotel. En route, make several photo stops for unforgettable views. Upon arrival at your hotel, enjoy dinner together
Overnight: Höfn Area
Meals: Breakfast, Lunch, Dinner

DAY 8, Saturday - Vatnajökull Glacier, Jökulsárlón Glacial Lagoon
Discover the might of the Vatnajökull Glacier today, formed thousands of years ago, the largest glacier in all of Europe with several still-active volcanoes situated underneath the ice cap. Explore some of the glacier's many outlets including Jökulsárlón glacial lagoon. The astonishing blue ice makes this one of Iceland's most iconic destinations. Season dependent, take a boat excursion that brings you face to face with these breathtaking natural wonders. Following lunch, take a leisurely drive back to your hotel making several stops along the way. Cap off this exciting day with dinner at your hotel
*The boat excursion on the Jökulsárlón Glacial Lagoon is not offered before May 1 or after Oct 15, therefore it will be replaced with Fjallsárlón Glacial Lagoon.
Overnight: Höfn Area
Meals: Breakfast, Dinner

DAY 9, Sunday - South Coast and Waterfalls
Depart from your hotel this morning and watch the dramatic scenery of outwash plains and lava fields go by as you make your way to Dyrhólaey*, a solitary cliff teeming with bird life for expansive views of the black sand coastline. Then, visit Skógafoss to see the thundering falls plummet nearly 200 feet over a cliff to the valley floor. Continue on to Seljalandsfoss waterfall. Enjoy dinner and overnight stay at your hotel in the Hella area
*Dyrhólaey is closed during the nesting season (early May to late June)
Overnight: Hella
Meals: Breakfast, Lunch, Dinner

DAY 10, Monday - Friðheimar Tomato and Horse Farm, Gullfoss Waterfall, Strokkur Geysir, Þingvellir, Reykjavík
This morning marvel at Gullfoss waterfall where the mighty Hvítá river appears to simply vanish into the earth, but a closer look reveals gorgeous staggered falls plunging into a crevice over 200 feet deep. Then, stand upon one of the world's most geologically significant landscapes on the volcanic rift at the Strokkur Geyser. Watch it erupt every few minutes spewing hot water high into the air. Then, visit the Friðheimar Tomato and Horse Farm. Here, meet with young Icelanders who innovated a process for growing tomatoes in bumble-bee nurtured greenhouses. See the beautiful Icelandic Horses and watch them perform before a light lunch of tomato soup and fresh-baked bread. Continue to Þingvellir National Park, a UNESCO World Heritage site. Situated on the plate boundaries of the Mid-Atlantic Ridge, this is an ideal place to see evidence of the rifting of the Earth's crust. Þingvellir, literally "Parliament Plains", is also the site of the world's oldest existing Parliament, which first met here in 930 AD. Continue to Reykjavik where you will have an evening at leisure to explore on your own. Perhaps choose to dine in one of the world-class restaurants on traditional Icelandic fish, or visit a lively pub, stylish club or stop at a cozy café in the trendy harbor area
Overnight: Reykjavik
Meals: Breakfast, Lunch

DAY 11, Tuesday - Depart Iceland
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Iceland - Spring and Fall: 30-50°F; Summer: 50-60°F; Winter: 25-35°F.

Daylight hours will vary significantly throughout the year. Between April - August, daylight will range from 15-22 hours. Between November - February, daylight will range from 4-7 hours. In March, September and October, daylight will range from 9-13 hours.

Bring comfortable walking shoes and hiking boots, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Gloves/mittens, a waterproof parka, a hat, and waterproof hiking boots with good treads and warm socks are essential when visiting during winter. Ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested. A flashlight is recommended for Northern Lights excursions. Be sure to pack your swimsuit if you plan to visit the Blue Lagoon.

Iceland Average Temperatures: https://www.gate1travel.com/weather/europe#iceland-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Iceland - Flights within Iceland have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Each passenger is also permitted one piece of hand luggage with a weight restriction of 13.2 lbs. This differs from some international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Iceland - Check-in time for Iceland Hotels is usually no earlier than 2 pm. Check out time is usually 12 noon but can be earlier. Please confirm with your hotel locally. Most flights arrive in the early morning hours, and including arrival procedures and transportation to your hotel, you will likely arrive between 8 and 9 am. Some local hotels, aware of this flight schedule, offer early check-in (space-available) for a fee. Alternately you can ask your hotel to store your luggage, and give you some freedom to roam on your own. Breakfast is not included on arrival day. Therefore in order to save on high local food costs, we suggest you pack granola bars or small snacks. Please note that some hotels in Iceland, especially in the countryside, do not offer a porter service. In these cases, you will be responsible for bring your luggage to your room.

Iceland Hotels - Icelandic hotels are typically sparsely designed, yet functional, reflecting the understated Nordic lifestyle. Guest room amenities are similarly minimalistic often lacking items one might expect in European hotels such as bath mats, elaborate toiletry selections, luggage racks, in-room safe and air-conditioning.

At Your Destination
Iceland’s Growing Pains
Recent interest in Iceland has had a tremendous impact on Iceland’s infrastructure, from accommodations to airline capacity. A country of just 350,000 citizens has now exceeded that number in annual visiting tourists. No country in the world has experienced such growth over such a short period. And although Gate 1 is a leader in bringing tourists to Iceland, these issues are simply beyond our control. We encourage you to understand what you may face during your travels and to be patient and understanding of these growing pains.

The country simply cannot keep up with the demand and for that reason you will find development in every aspect. The airport in undergoing major construction to accommodate new carriers anxious to bring travelers from all parts of the globe. Expect crowds and some disorganization upon arrival. Restaurants do their best to keep up with demand and more are being added. Independent travelers are encouraged to make reservations well in advance. A shortage of trained tour guides may result in a somewhat less organized tour, not as prompt and precise as you are accustomed to on other Gate 1 tours. However, like all Icelanders we’ve encountered, they are extremely friendly, even if less understanding of the needs of tourists. Even public bathroom facilities are being stressed to capacity.

All of these changes and improvements, in a country that has the highest cost of living in the world, take time and we ask for your kind understanding. It is our belief that the destination’s worth outweighs these inconveniences.

Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day
Hotel porters and wait staff: Included

Iceland - Gratuities are not expected for services including hotels, restaurants and taxis. However, if you feel that a service deserves a gratuity, a modest tip will be appreciated.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Iceland
For Winter programs in Iceland, emergency restrooms on the coaches are not available and bathroom facilities on the hunt for the Northern lights are limited.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Iceland - The Icelandic Krona is the currency of Iceland.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Iceland - Among the most popular items from Iceland are handwoven woolen goods, high quality wood carvings, eiderdown duvets and pillows, and fine jewelry.

Expenses
Iceland - Some find Iceland expensive when compared to the USA. Aside from food and textiles grown and produced locally, most items are necessarily imported and therefore expensive. When choosing dining spots, stick to those who offer locally produced fresh foods, like seafood, lamb, organically grown vegetables and dairy.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Iceland
  • General Emergency: 112

Languages
Iceland - Icelandic is the local language. English is widely spoken.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Iceland - The voltage used is 220 volts.

Code of Conduct
Iceland - Shaking hands is the standard greeting. Normal social courtesies should be observed. Smoking is prohibited in public buildings, buses, and other public transportation.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Iceland

Holidays 2024

Jan 1: New Year's Day
Mar 28: Maundy Thursday
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
Apr 25: First Day of Summer
May 1: Labour Day
May 9: Ascension Day
May 19: Whit Sunday
May 20: Whit Monday
Jun 17: Independence Day/Republic Day
Aug 5: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
Apr 24: First Day of Summer
May 1: Labour Day
May 29: Ascension Day
Jun 8: Whit Sunday
Jun 9: Whit Monday
Jun 17: Independence Day/Republic Day
Aug 4: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Reykjavik Bus Stop System - In response to increased traffic in Reykjavik, the Reykjavik City Council implemented a new law limiting bus traffic in the central part of the city. For guests staying at hotels in the bus-free zone, pick up and drop off for transfers and tours are serviced from several official bus stops. Each hotel is assigned to a bus stop that is no more than a few minutes walk away. If your hotel is not listed on the following map, then it is serviced by direct hotel pick up and drop off. Printable map of central Reykjavik hotels and bus stops: https://www.gate1travel.com/hotel-stays/reykjavik-bus-stops.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Iceland - Spring and Fall: 30-50°F; Summer: 50-60°F; Winter: 25-35°F.

Daylight hours will vary significantly throughout the year. Between April - August, daylight will range from 15-22 hours. Between November - February, daylight will range from 4-7 hours. In March, September and October, daylight will range from 9-13 hours.

Bring comfortable walking shoes and hiking boots, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Gloves/mittens, a waterproof parka, a hat, and waterproof hiking boots with good treads and warm socks are essential when visiting during winter. Ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested. A flashlight is recommended for Northern Lights excursions. Be sure to pack your swimsuit if you plan to visit the Blue Lagoon.

Iceland Average Temperatures: https://www.gate1travel.com/weather/europe#iceland-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Iceland - Flights within Iceland have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Each passenger is also permitted one piece of hand luggage with a weight restriction of 13.2 lbs. This differs from some international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Iceland - Check-in time for Iceland Hotels is usually no earlier than 2 pm. Check out time is usually 12 noon but can be earlier. Please confirm with your hotel locally. Most flights arrive in the early morning hours, and including arrival procedures and transportation to your hotel, you will likely arrive between 8 and 9 am. Some local hotels, aware of this flight schedule, offer early check-in (space-available) for a fee. Alternately you can ask your hotel to store your luggage, and give you some freedom to roam on your own. Breakfast is not included on arrival day. Therefore in order to save on high local food costs, we suggest you pack granola bars or small snacks. Please note that some hotels in Iceland, especially in the countryside, do not offer a porter service. In these cases, you will be responsible for bring your luggage to your room.

Iceland Hotels - Icelandic hotels are typically sparsely designed, yet functional, reflecting the understated Nordic lifestyle. Guest room amenities are similarly minimalistic often lacking items one might expect in European hotels such as bath mats, elaborate toiletry selections, luggage racks, in-room safe and air-conditioning.

At Your Destination
Iceland’s Growing Pains
Recent interest in Iceland has had a tremendous impact on Iceland’s infrastructure, from accommodations to airline capacity. A country of just 350,000 citizens has now exceeded that number in annual visiting tourists. No country in the world has experienced such growth over such a short period. And although Gate 1 is a leader in bringing tourists to Iceland, these issues are simply beyond our control. We encourage you to understand what you may face during your travels and to be patient and understanding of these growing pains.

The country simply cannot keep up with the demand and for that reason you will find development in every aspect. The airport in undergoing major construction to accommodate new carriers anxious to bring travelers from all parts of the globe. Expect crowds and some disorganization upon arrival. Restaurants do their best to keep up with demand and more are being added. Independent travelers are encouraged to make reservations well in advance. A shortage of trained tour guides may result in a somewhat less organized tour, not as prompt and precise as you are accustomed to on other Gate 1 tours. However, like all Icelanders we’ve encountered, they are extremely friendly, even if less understanding of the needs of tourists. Even public bathroom facilities are being stressed to capacity.

All of these changes and improvements, in a country that has the highest cost of living in the world, take time and we ask for your kind understanding. It is our belief that the destination’s worth outweighs these inconveniences.

Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day
Hotel porters and wait staff: Included

Iceland - Gratuities are not expected for services including hotels, restaurants and taxis. However, if you feel that a service deserves a gratuity, a modest tip will be appreciated.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Iceland
For Winter programs in Iceland, emergency restrooms on the coaches are not available and bathroom facilities on the hunt for the Northern lights are limited.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Iceland - The Icelandic Krona is the currency of Iceland.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Iceland - Among the most popular items from Iceland are handwoven woolen goods, high quality wood carvings, eiderdown duvets and pillows, and fine jewelry.

Expenses
Iceland - Some find Iceland expensive when compared to the USA. Aside from food and textiles grown and produced locally, most items are necessarily imported and therefore expensive. When choosing dining spots, stick to those who offer locally produced fresh foods, like seafood, lamb, organically grown vegetables and dairy.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Iceland
  • General Emergency: 112

Languages
Iceland - Icelandic is the local language. English is widely spoken.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Iceland - The voltage used is 220 volts.

Code of Conduct
Iceland - Shaking hands is the standard greeting. Normal social courtesies should be observed. Smoking is prohibited in public buildings, buses, and other public transportation.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Iceland

Holidays 2024

Jan 1: New Year's Day
Mar 28: Maundy Thursday
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
Apr 25: First Day of Summer
May 1: Labour Day
May 9: Ascension Day
May 19: Whit Sunday
May 20: Whit Monday
Jun 17: Independence Day/Republic Day
Aug 5: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
Apr 24: First Day of Summer
May 1: Labour Day
May 29: Ascension Day
Jun 8: Whit Sunday
Jun 9: Whit Monday
Jun 17: Independence Day/Republic Day
Aug 4: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Reykjavik Bus Stop System - In response to increased traffic in Reykjavik, the Reykjavik City Council implemented a new law limiting bus traffic in the central part of the city. For guests staying at hotels in the bus-free zone, pick up and drop off for transfers and tours are serviced from several official bus stops. Each hotel is assigned to a bus stop that is no more than a few minutes walk away. If your hotel is not listed on the following map, then it is serviced by direct hotel pick up and drop off. Printable map of central Reykjavik hotels and bus stops: https://www.gate1travel.com/hotel-stays/reykjavik-bus-stops.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Iceland - Spring and Fall: 30-50°F; Summer: 50-60°F; Winter: 25-35°F.

Daylight hours will vary significantly throughout the year. Between April - August, daylight will range from 15-22 hours. Between November - February, daylight will range from 4-7 hours. In March, September and October, daylight will range from 9-13 hours.

Bring comfortable walking shoes and hiking boots, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Gloves/mittens, a waterproof parka, a hat, and waterproof hiking boots with good treads and warm socks are essential when visiting during winter. Ice grips or non-slip cleats which fit over shoes or boots are also strongly suggested. A flashlight is recommended for Northern Lights excursions. Be sure to pack your swimsuit if you plan to visit the Blue Lagoon.

Iceland Average Temperatures: https://www.gate1travel.com/weather/europe#iceland-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Iceland - Flights within Iceland have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Each passenger is also permitted one piece of hand luggage with a weight restriction of 13.2 lbs. This differs from some international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Iceland - Check-in time for Iceland Hotels is usually no earlier than 2 pm. Check out time is usually 12 noon but can be earlier. Please confirm with your hotel locally. Most flights arrive in the early morning hours, and including arrival procedures and transportation to your hotel, you will likely arrive between 8 and 9 am. Some local hotels, aware of this flight schedule, offer early check-in (space-available) for a fee. Alternately you can ask your hotel to store your luggage, and give you some freedom to roam on your own. Breakfast is not included on arrival day. Therefore in order to save on high local food costs, we suggest you pack granola bars or small snacks. Please note that some hotels in Iceland, especially in the countryside, do not offer a porter service. In these cases, you will be responsible for bring your luggage to your room.

Iceland Hotels - Icelandic hotels are typically sparsely designed, yet functional, reflecting the understated Nordic lifestyle. Guest room amenities are similarly minimalistic often lacking items one might expect in European hotels such as bath mats, elaborate toiletry selections, luggage racks, in-room safe and air-conditioning.

At Your Destination
Iceland’s Growing Pains
Recent interest in Iceland has had a tremendous impact on Iceland’s infrastructure, from accommodations to airline capacity. A country of just 350,000 citizens has now exceeded that number in annual visiting tourists. No country in the world has experienced such growth over such a short period. And although Gate 1 is a leader in bringing tourists to Iceland, these issues are simply beyond our control. We encourage you to understand what you may face during your travels and to be patient and understanding of these growing pains.

The country simply cannot keep up with the demand and for that reason you will find development in every aspect. The airport in undergoing major construction to accommodate new carriers anxious to bring travelers from all parts of the globe. Expect crowds and some disorganization upon arrival. Restaurants do their best to keep up with demand and more are being added. Independent travelers are encouraged to make reservations well in advance. A shortage of trained tour guides may result in a somewhat less organized tour, not as prompt and precise as you are accustomed to on other Gate 1 tours. However, like all Icelanders we’ve encountered, they are extremely friendly, even if less understanding of the needs of tourists. Even public bathroom facilities are being stressed to capacity.

All of these changes and improvements, in a country that has the highest cost of living in the world, take time and we ask for your kind understanding. It is our belief that the destination’s worth outweighs these inconveniences.

Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day
Hotel porters and wait staff: Included

Iceland - Gratuities are not expected for services including hotels, restaurants and taxis. However, if you feel that a service deserves a gratuity, a modest tip will be appreciated.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Iceland
For Winter programs in Iceland, emergency restrooms on the coaches are not available and bathroom facilities on the hunt for the Northern lights are limited.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Iceland - The Icelandic Krona is the currency of Iceland.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Iceland - Among the most popular items from Iceland are handwoven woolen goods, high quality wood carvings, eiderdown duvets and pillows, and fine jewelry.

Expenses
Iceland - Some find Iceland expensive when compared to the USA. Aside from food and textiles grown and produced locally, most items are necessarily imported and therefore expensive. When choosing dining spots, stick to those who offer locally produced fresh foods, like seafood, lamb, organically grown vegetables and dairy.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Iceland
  • General Emergency: 112

Languages
Iceland - Icelandic is the local language. English is widely spoken.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Iceland - The voltage used is 220 volts.

Code of Conduct
Iceland - Shaking hands is the standard greeting. Normal social courtesies should be observed. Smoking is prohibited in public buildings, buses, and other public transportation.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Iceland

Holidays 2024

Jan 1: New Year's Day
Mar 28: Maundy Thursday
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
Apr 25: First Day of Summer
May 1: Labour Day
May 9: Ascension Day
May 19: Whit Sunday
May 20: Whit Monday
Jun 17: Independence Day/Republic Day
Aug 5: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
Apr 24: First Day of Summer
May 1: Labour Day
May 29: Ascension Day
Jun 8: Whit Sunday
Jun 9: Whit Monday
Jun 17: Independence Day/Republic Day
Aug 4: Commerce Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: 2nd Day of Christmas
Dec 31: New Year's Eve

Reykjavik Bus Stop System - In response to increased traffic in Reykjavik, the Reykjavik City Council implemented a new law limiting bus traffic in the central part of the city. For guests staying at hotels in the bus-free zone, pick up and drop off for transfers and tours are serviced from several official bus stops. Each hotel is assigned to a bus stop that is no more than a few minutes walk away. If your hotel is not listed on the following map, then it is serviced by direct hotel pick up and drop off. Printable map of central Reykjavik hotels and bus stops: https://www.gate1travel.com/hotel-stays/reykjavik-bus-stops.

6 Day Affordable Iceland with Northern Lights Pursuit, March 2024
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My time in Iceland was magical, and I am deeply grateful to the Gate 1 team for all of your efforts! Our guide Thor was magnificent -- kind, smart, funny, and always connecting us to land and history in delightful ways. He is an adept communicator and teacher! Every moment felt intentional, and I am still reeling from the experience. I am amazed by what we were able to see and do - We were never rushed but thoughtfully and gently led. A full sensory experience! If you haven't already, please recognize Thor in some manner -- definitely a superb team member and ambassador to Iceland and for Gate 1.

Jennifer A.
6 Day Affordable Iceland with Northern Lights Pursuit, March 2024
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Our trip was beyond expectations and especially our guide, Thor, and our driver, Daniel, were exceptional! Both went above and beyond to help us, make us comfortable, but also to provide exceptional personal service. Thank you so much for such a special time for us!

Sandra C.
6 Day Affordable Iceland with Northern Lights Pursuit, March 2024
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I want to express my deep gratitude for the excellent, and way above the norm, guidance, concern, knowledge, and creativity by our tour guide Thor. In my opinion, Gate 1 has a Super Star in Reykjavik. Also, our driver, Daniel, was very helpful, friendly, and went out of his way to make our trip safe and enjoyable. Thanks, Gate1, this was my first group trip with you, and I will do many more!

Christa M.
6 Day Affordable Iceland with Northern Lights Pursuit, March 2024
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Wow!! Where to start?! Our tour guide was incredible!! Our bus driver was the nicest guy!! A good friend of ours recommended Gate 1 Travel, and I am so glad she did.

Andrew B.
6 Day Affordable Iceland with Northern Lights Pursuit, March 2024
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It was amazing! 'Linda' our tour guide, was EXCELLENT and we saw the northern lights our first night! Everything- hotels, food, sights, bus - was great! Land hotel was perfect for seeing the lights! I would definitely take another trip with Linda!

Nancy S.
6 Day Affordable Iceland with Northern Lights Pursuit, March 2024
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From: Mar G

Lynda R.
6 Day Affordable Iceland with Northern Lights Pursuit, February 2024
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This trip to Iceland with Gate1 was our first and most definitely will not be our last. Andres was an absolutely amazing tour guide. Very soft-spoken and educated, answering all of our curious questions and encouraging trying new foods and exploring the different places we visited. He was truly a pleasure to be with accommodated our needs while bringing joy and laughter to the group. Daniel was an excellent driver, and we felt safe and secure with transportation. Andres made this trip memorable and we thank him for his high spirits!

Casey K.
6 Day Affordable Iceland with Northern Lights Pursuit, February 2024
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I had an amazing trip in Iceland. It was my first guided tour with you. Thor the tour guide totally made the tour. We laughed, he shared history and stories of Iceland with us. He made sure we were safe and happy. And always had a special local treat for us. He even brought us to his former local ice cream shop and treated us all to ice cream. Also he waved good bye to each person at their gate in the airport. I've never had that happen. He was genuine and made us feel cared for and special. Everyone on the tour thought he should be the president of Iceland someday. Thanks for having this trip available.

Elaine R.
6 Day Affordable Iceland with Northern Lights Pursuit, February 2024
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Just wanted to commend Linda and Dunni for providing excellent service during the 6 Day Affordable Iceland with Northern Lights Pursuit. Linda is very knowledgeable about Iceland, and she sang to us which was just exceptional. Linda and Dunni are very kind and friendly. They went out of their way to ensure we enjoyed our vacation. Linda was always available to answer questions. They both provided exceptional service. We very much enjoyed interacting with them. The hotel's were impressive as well, and the included meals were tasty too. The excursion to the tomato greenhouse was fun. If you had asked me if I wanted to see a tomato greenhouse, I would have said no way. But it was fun, and glad it was included. The soup was amazing. This was my first experience with Gate1 Travel and it definitely exceeded my expectations. Look forward to future travel with Gate1.

Wendy S.
6 Day Affordable Iceland with Northern Lights Pursuit, February 2024
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Our trip could not have been better! You have earned a customer for life. First, I want to recognize our Local Tour Guide Linda, and our driver Donni. They went above and beyond to ensure our safety and ensure we had a great time. They were always early to pick us up and ready to get us started on the days adventure. Linda and Donni constantly gave us water to ensure we stayed hydrated and are responsible for us being Gate1 customers for life. We also want to recognize the accommodations and staff at the Land Hotel Hella. The hotel was modern, environmentally friendly, the food (especially the European style breakfasts} were top notch and high quality. If we could change one thing, it would be to recommend a way to update schedules -- consider having the tour guide updating the daily schedule then give us a QR code we could scan and see the latest details. As far as Iceland, we don't know what we expected but the country is beautiful. Rich in history and the people are so friendly and welcoming. Your trip/Our trip has left us with so many memories we will surely never forget. Thank you to Gate1 and your amazing staff!

Donna M.
8 Day Affordable Iceland with Lagoons & Northern Lights Hunt, February 2024
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It was a fabulous trip! We especially felt our guide was excellent! Iceland was an interesting and scenic destination! We were impressed with the ride to and from the glacier that we walked inside for over an hour! The spas/lagoons were beautiful. The Icelandic horse farm visit was memorable along with baking bread in the ground! Of course, we felt so fortunate to see and take pictures of the Northern Lights!! What a fabulous experience! Thank you

Barbara E.
6 Day Affordable Iceland with Northern Lights Pursuit, February 2024
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This was my first Gate One tour (Iceland, Feb 12 - 17), but it will not be my last! I was traveling with a friend who has been on many Gate One tours and most of the guests on our trip had been on multiple Gate One tours, as well. It was easy to see why. The trip was very well organized and just a wonderful experience from being met at the airport to being dropped back off at the airport and especially everything in between. I have told many friends that while it was only a six-day tour, it felt like twelve days, in the best possible way, because we were able to see and experience so much. Iceland is such a beautiful little country and it was amazing to be shown so many of the best places. Of course, seeing the Northern Lights was a highlight and it wasn't lost on us that this does not always occur. Our tour guide, Marianne, and driver, Thor, were a wonderful duo. Marianne shared so much information about Iceland and her knowledge of, and love for, the country, the people, and the horses was evident throughout the trip. A very special treat for me was being able to schedule a ride at a stable near our hotel the morning before we left. Marianne went above and beyond to help make this happen and I am so appreciative. Marianne was a great guide and a delightful person; she is definitely an asset to Gate One.

Cheryl G.
8 Day Affordable Iceland with Lagoons & Northern Lights Hunt, February 2024
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Siggi, our motorcoach driver did a great job as we had 2 days of 40 mph winds and blowing snow. We always felt safe with his driving.Thor,our guide did a great job. He was entertaining with a good sense of humor. We enjoyed his trying to teach us the Icelandic language, and telling us the stories and sagas of his country .I felt the tour was a good value for the price we paid.

Kevin B.
6 Day Affordable Iceland with Northern Lights Pursuit, February 2024
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It was difficult due to lack of sleep and freezing temperatures with high winds. Even with those conditions, the trip was fantastic! I had been concerned about going in the winter however, the landscape was phenomenal and everywhere they took us was breathtaking. I was able to see the northern lights twice, several waterfalls, the place where the Eurasian plates, meet the American plates, and unbelievably an volcano exploded the morning we were leaving without delaying our return flight. The trip was exhilarating. I would like to go back during another season. I'm so glad I was there in the winter. I definitely want to take another trip with Gate 1 Travel. Our guide and bus driver treated us so well. They were so kind and welcoming. Thank you for your help and advice and scheduling this trip.

Carol M.
6 Day Affordable Iceland with Northern Lights Pursuit, December 2023
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I wanted to take a moment to let you know how wonderful my recent trip to Iceland was. I had the best time. Our tour guide, Jonas, was great. He was friendly and informative. I needed a last minute dinner reservation on New Years Eve and Jonas really helped me out. He gave great directions to the shopping area near the Foss Hotel in Reykjavik. I know the directions were great because I could get lost going in a circle and I managed nicely! Our driver (I'm sorry that I forget his name) was terrific. Some of the roads were snowy but you never would have known because of his expert driving. I would definitely recommend this trip to everyone and would take it again myself.

Margaret C.
6 Day Affordable Iceland with Northern Lights Pursuit, December 2023
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I completed the survey but was not given an opportunity to write more about our Tour Manager Thor. He's was so very wonderful! He was so knowledgeable about his country and current events, locations, and our visit. He can sing beautifully and he has a wonderful sense of humor! He should be training tour guides, although you can't train his type of charisma. Everything he did was effortless and he constantly put all of us at ease. This was our sixth G1 tour and all of our Tour Managers have been wonderful....but Thor ranked above them all! Great hire! Thank you!

Andrea H.
6 Day Affordable Iceland with Northern Lights Pursuit, November 2023
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Just got back from Iceland and besides the country being fantastic with natural beauty, the friendliness from the people, whether it was in the hotel or restaurant, it was the Tour Manager Margaret that made it exceptional. Her knowledge on Iceland, professionalism, caring, and time management was above excellence. It was my first trip with Gate 1 but it will not be the last.

Maria I.
6 Day Affordable Iceland with Northern Lights Pursuit, November 2023
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This email is a positive one in which I want to acknowledge the outstanding job Sigga (Sigridur) did as our Iceland Tour Manager. She created a harmonious group within minutes of meeting us which resulted in consistent goodwill and cooperation throughout the tour. Sigga intuitively perceived our individual and group needs and responded with information, suggestions and good humor. Her love of people and her country were always present. She clearly is a gem and a tour manager to be held in the highest regard.

Linda C.
8 Day Affordable Iceland with Lagoons & Northern Lights Hunt, November 2023
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My trip to Iceland was the BEST VACATION I have ever had. I hope to use Gate1 again in the near future. Our tour guide Siggurd was absolutely the best. She was so knowledgeable about the country and any of our questions we had. She was a very fun person with an outstanding personality. I will miss her.

Kathy T.
6 Day Affordable Iceland with Northern Lights Pursuit, October 2023
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Amazing trip., best vacation I ever had! Gate 1 travel is fantastic, first time with Gate I and it was superb! Out your guide Sigga was very informative and accommodating, very professional too! Our driver Dunni was professionally and friendly! Overall experience was excellent ,I am so glad I discovered Gate I and I will book future trips with Gate again and again!

Rebecca S.
6 Day Affordable Iceland with Northern Lights Pursuit, October 2023
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Our tour guide Sigridur aka Sigga was the best tour guide I ever had. She made the entire trip for all of us. I highly recommend her : knowledgeable, happy, exciting, fun and overall nice along with a very nice bus driver, Dunni. I would travel with Gate 1 Travel again because of the tremendous experience I had with Sigga.

Kathryn T.
11 Day Kaleidoscope of Iceland, September 2023
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My husband and I have taken many trips but this is our second Gate1Tour and we will be back. I can't speak enough about our guide, Omar, who put his heart and soul into making sure we all have a wonderful trip. He was truly knowledgeable about Iceland and explained things in an interesting and understandable way. He always made sure to tie in the geology with the history, making it intriguing to listen to him. On longer days on the bus he entertained us in various fashions....stories, interesting facts, songs from the bus driver, etc. He so had the ability to give everyone equal attention and concern for their needs and happiness. He is a wonderful guide who we appreciated so much. It is rare to see someone so enthusiastic about his island and as much talking as he did, he was a great listener. Omar was always in a good mood which added to the pleasantness of our trip. A huge thank you him, his attitude, and his love of the job!

Yolanda P.
11 Day Kaleidoscope of Iceland, September 2023
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The trip was very interesting.... Great scenery....Interesting stops... falls and glaciers. The landscape colours reminded us of fall in Ontario. We could have lived with a bit less rain and the gale force winds..... but some sunshine and our tour manager was fantastic... as usual, the local knowledge makes your trips so much better/informative. We now have a better appreciation of the advice from Gate 1 that" Iceland is expensive"....not looking forward to reviewing our credit card statement. The accommodations were very nice.... The food was very good.... Given the cost of food, we were certainly happy that most meals were included. We continue to promote the value of the Gate 1 experience.

Gregory W.
6 Day Essential Iceland, September 2023
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Our trip was great!! Such a beautiful country! Omar was a thoughtful and intelligent guide. He expressed such love for his home country that it was contagious. Fusi, our bus driver, had lots of interesting tidbits of information and culture at the stops along the way. And we felt so safe with him driving. The food at the Farm to Table dinner excursion was delicious and the owners were delightful. I have nothing but good things to say about the entire experience!

Donna D.
9 Day Classic Iceland, August 2023
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Our trip via Gate 1 travel was very nice, full of adventure and fun. We found Iceland as an amazing place, very scenic and hospitable country. Our tour guide Inga as we called her is the best tour guide we have had. She went out of the way to take care of us and was full of humor and very knowledgeable about Iceland and made our trip most interesting and memorable. We would rate her as 10 out of 10.

Ajmal A.

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