12 Day Classic Spain & Portugal

From

$2149

Land Only

$2909*

Air & Land

12 Day Classic Spain & Portugal

From

$2149

Land Only

$2909*

Air & Land


Video
Book Now!
Friends & family

Featured Hotels

(Hotels may vary based on departure day of the week)

Click a Date to Book Online

Click a Date to Book Online

2023 Dates & Prices Single Supplement: $800
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Wed, Oct 04  (Sold Out) $2499 $3309*
Sat, Oct 07  (Sold Out) $2499 $3319*
Wed, Oct 11  (Sold Out) $2499 $3499*
Wed, Oct 18  (Sold Out) $2499 $3569*
Sat, Oct 21  (Sold Out) $2299 $3079*
Wed, Oct 25  (Sold Out) $2299 $3059*
Sat, Oct 28  (Sold Out) $2149 $2909*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival/departure transfers.

Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, cobblestone streets, stairs, steps and significant slopes. This tour is not recommended for people who have difficulty walking. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Flights New York-Lisbon, Madrid-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 10 nights First Class accommodations
    • 2 nights Lisbon
    • 2 nights Seville
    • 3 nights Costa del Sol
    • 1 night Granada
    • 2 nights Madrid
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 16 meals: 10 breakfasts, 1 lunch, 5 dinners with wine
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Services of local guides in all major cities
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring

Special Features

  • Visit the Cathedral of Lisbon, the oldest place of worship in the city
  • Tour the city of Seville with its many historical sites
  • Travel to cliffside Ronda, birthplace of modern bullfighting
  • Visit the 13th century Alhambra in Granada
  • Enter the Church of Santo Tomé with its El Greco masterpiece in Toledo
  • Visit the Prado Museum in Madrid and view an astonishing collection of Spanish masterpieces

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, cobblestone streets, stairs, steps and significant slopes. This tour is not recommended for people who have difficulty walking. This is a Classic program. For more information, click here.

Friends & family
Book Now!
Watch our Video!
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Wednesday - Depart for Portugal
Depart for Portugal

DAY 2, Thursday - Arrive in Lisbon
Arrive in captivating Lisbon, and transfer to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 7 PM followed by a light dinner. We recommend that you select flights which arrive no later than 5 PM
Overnight: Lisbon
Meals: Dinner

DAY 3, Friday - Lisbon City Tour
In Lisbon, the tour begins with a stop at the top of Edward VII's Park to enjoy a magnificent view over the hills of Lisbon and the River Tagus. Next, view the treasured 16th century Belem Tower, a monument to Portugal's Age of Discovery and visit the Jeronimos Monastery, resting place of explorer Vasco da Gama, designated a UNESCO World Heritage Site. Afternoon is at leisure or, join the optional tour to quaint Sintra, the "Glorious Eden" of Lord Byron, and ancient summer retreat of the royal court, highlighted by lavish romantic castles and stunning monuments. Visit the Sintra Royal Palace, a 15th-century royal residence, containing one of the largest tile collections in Portugal. Then, spend some free time in the village historic center before returning to Lisbon
Optional: Half Day Sintra Tour (PM)
Overnight: Lisbon
Meals: Breakfast

DAY 4, Saturday - Travel to Seville
Depart Lisbon this morning heading south. Cross the region of Alentejo, with its rolling hills, vineyards and cork oak trees. Reach the Spanish border and enter the region of Andalucia. Continue your drive through picturesque Andalucia to Seville. After dinner, opportunity to attend an optional Flamenco Show in Seville, known as the birthplace of Flamenco
Optional: Evening Flamenco Show (PM)
Overnight: Seville
Meals: Breakfast, Dinner

DAY 5, Sunday - Seville City Tour
Begin the day at the beautiful Plaza de España and the fragrant gardens of Maria Luisa Park before enjoying a walking tour in the quaint Barrio Santa Cruz, the former Jewish Quarter of the city with its winding cobblestone streets. Continue with a visit to the Royal Alcázar of Seville and marvel at the many examples of Mudejar architecture in this beautiful palace, built for the Christian king Peter of Castile. The rest of the day is at leisure or, join the fascinating optional tour to Cordoba, founded by the Romans. Visit the astonishing Mezquita de Cordoba, one of the largest mosques in the world, transformed into a soaring cathedral in the 16th century. A walking tour of the city reveals the ancient Jewish Quarter with its labyrinth of winding narrow streets, shady flower filled courtyards, picturesque squares, and view of the 14th century Synagogue on Calle de los Judios
Optional: Half Day Cordoba Tour (PM)
Overnight: Seville
Meals: Breakfast

DAY 6, Monday - Ronda Sightseeing En Route to Costa del Sol
This morning, head south to the dramatic cliffside city of Ronda, considered the birthplace of modern bullfighting. Start with a tour of Ronda, home to Spain's oldest bullring, the Plaza de Toros. Here, you can see the historic stables and museum along with displays of famous Matadors before proceeding to the Costa del Sol
Overnight: Costa del Sol
Meals: Breakfast, Lunch

DAY 7, Tuesday - Full Day in Costa del Sol
Spend a full day at leisure in Costa del Sol to enjoy all of the delights of this resort area or, join the optional morning tour to Malaga, the birthplace of Pablo Picasso. Visit the Picasso Museum with over 285 works donated by members of Picasso's family. View the Paseo de la Alameda, Paseo del Parque & the Barrio de la Malagueta. A walking tour through this historical town is accented by views of the Malaga Cathedral, the second highest in southern Spain. Proceed to Cathedral Square before heading back. Dinner tonight is at the hotel
Optional: Half Day Malaga Tour (AM)
Overnight: Costa del Sol
Meals: Breakfast, Dinner

DAY 8, Wednesday - Excursion to Gibraltar
Journey to the impressive Rock of Gibraltar,* a British colony for over 300 years standing guard over the Strait of Gibraltar, where the Atlantic meets the Mediterranean and Europe meets Africa. Take a tour of the area with minibusses climbing up to see St. Michael's Cave and the famous Barbary apes with dramatic views of both the Spanish and Moroccan coastline. Spend some time in the main street of town with its colonial buildings and duty-free shops. Return to the Costa del Sol for overnight
*Gibraltar is a British Overseas Territory independent from Spain and therefore has different entry requirements. Non-US passport holders are responsible to check if a visa is required for Gibraltar in addition to all other countries on their itinerary.
Overnight: Costa del Sol
Meals: Breakfast

DAY 9, Thursday - Moorish Influenced Alhambra
Depart the southern coast and journey to Moorish Granada. Your visit is highlighted by a tour of the 13th century Alhambra,* one of Spain's most celebrated monuments, dramatically perched atop Assabica Hill overlooking the entire city. This imposing hilltop fortress, a UNESCO World Heritage Site, is one of the world's finest examples of Moorish art and architecture. During the reign of the Moors, the Alhambra served as the residence of the royal family. Walk along the lanes of the serene Generalife Gardens with its beautifully designed courtyards, waterfalls and ponds, and views of the Sierra Nevada Mountains. Tonight, dinner is at a local restaurant
*For Sep 25 - Oct 2 departures, Alhambra will be closed due to local events. Alhambra visiting times, which may include evening hours, and which areas of the complex are accessible on the day of your visit, are determined solely at the discretion of the Alhambra. Your itinerary will be arranged by your Tour Manager to accommodate the designated time of entry.
Overnight: Granada
Meals: Breakfast, Dinner

DAY 10, Friday - Toledo Sightseeing En Route to Madrid
Travel via the region of La Mancha, legendary home of Don Quixote, featuring panoramic views of its famous windmills. Continue to Toledo, the former capital city of Spain that still retains its medieval atmosphere and charm. Recognized as a UNESCO World Heritage Site in 1986, Toledo is known for its extensive monumental heritage and historical coexistence of Christian, Muslim and Jewish cultures. A walking tour will include a visit to the Church of Santo Tomé with the masterpiece painting by El Greco and the Synagogue of Santa Maria La Blanca, the oldest synagogue in Europe still standing. Continue to Madrid and enjoy the evening at leisure
Overnight: Madrid
Meals: Breakfast

DAY 11, Saturday - Madrid City Tour
This morning take a sightseeing tour of Madrid. Drive along the Gran Via through the Opera District, Plaza de Colon and view the Royal Palace. Pass by the elegant Plaza de Cibeles and Puerta de Alcala Gate. The tour will end at the world-renowned Prado Museum, where you will be able to view works of art by famous artists such as El Greco, Velázquez, and Ribera. Spend the afternoon at leisure or, join the optional tour to Escorial. Visit what has often been described as the "eighth wonder of the world". El Escorial is, perhaps, Philip II's most enduring legacy to Spain. This combination monastery-palace-mausoleum is situated approximately one hour outside of Madrid in the foothills of the Guadarrama Mountains. Bid adios to your Tour Manager during dinner at a local restaurant
Optional: Half Day Escorial Tour (PM)
Overnight: Madrid
Meals: Breakfast, Dinner

DAY 12, Sunday - Depart Spain
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Saturday - Depart for Portugal
Depart for Portugal

DAY 2, Sunday - Arrive in Lisbon
Arrive in captivating Lisbon, and transfer to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 7 PM followed by a light dinner. We recommend that you select flights which arrive no later than 5 PM
Overnight: Lisbon
Meals: Dinner

DAY 3, Monday - Lisbon City Tour
In Lisbon, the tour begins with a stop at the top of Edward VII's Park to enjoy a magnificent view over the hills of Lisbon and the River Tagus. Next, view the treasured 16th century Belem Tower, a monument to Portugal's Age of Discovery and the Jeronimos Monastery, resting place of explorer Vasco da Gama, designated a UNESCO World Heritage Site. Afternoon is at leisure or, join the optional tour to quaint Sintra, the "Glorious Eden" of Lord Byron, and ancient summer retreat of the royal court, highlighted by lavish romantic castles and stunning monuments. Visit the Sintra Royal Palace, a 15th-century royal residence, containing one of the largest tile collections in Portugal. Then, spend some free time in the village historic center before returning to Lisbon
Optional: Half Day Sintra Tour (PM)
Overnight: Lisbon
Meals: Breakfast

DAY 4, Tuesday - Travel to Seville
Depart Lisbon this morning heading south. Cross the region of Alentejo, with its rolling hills, vineyards and cork oak trees. Reach the Spanish border and enter the region of Andalucia. Continue your drive through picturesque Andalucia to Seville. After dinner, opportunity to attend an optional Flamenco Show in Seville, known as the birthplace of Flamenco
Optional: Evening Flamenco Show (PM)
Overnight: Seville
Meals: Breakfast, Dinner

DAY 5, Wednesday - Seville City Tour
Begin the day at the beautiful Plaza de España and the fragrant gardens of Maria Luisa Park before enjoying a walking tour in the quaint Barrio Santa Cruz, the former Jewish Quarter of the city with its winding cobblestone streets. Continue with a visit to the Royal Alcázar of Seville and marvel at the many examples of Mudejar architecture in this beautiful palace, built for the Christian king Peter of Castile. The rest of the day is at leisure or, join the fascinating optional tour to Cordoba, founded by the Romans. Visit the astonishing Mezquita de Cordoba, one of the largest mosques in the world, transformed into a soaring cathedral in the 16th century. A walking tour of the city reveals the ancient Jewish Quarter with its labyrinth of winding narrow streets, shady flower filled courtyards, picturesque squares, and view of the 14th century Synagogue on Calle de los Judios
Optional: Half Day Cordoba Tour (PM)
Overnight: Seville
Meals: Breakfast

DAY 6, Thursday - Ronda Sightseeing En Route to Costa del Sol
This morning, head south to the dramatic cliffside city of Ronda, considered the birthplace of modern bullfighting. Start with a tour of Ronda, home to Spain's oldest bullring, the Plaza de Toros. Here, you can see the historic stables and museum along with displays of famous Matadors before proceeding to the Costa del Sol
Overnight: Costa del Sol
Meals: Breakfast, Lunch

DAY 7, Friday - Full Day in Costa del Sol
Spend a full day at leisure in Costa del Sol to enjoy all of the delights of this resort area or, join the optional morning tour to Malaga, the birthplace of Pablo Picasso. Visit the Picasso Museum with over 285 works donated by members of Picasso's family. View the Paseo de la Alameda, Paseo del Parque & the Barrio de la Malagueta. A walking tour through this historical town is accented by views of the Malaga Cathedral, the second highest in southern Spain. Proceed to Cathedral Square before heading back. Dinner tonight is at the hotel
Optional: Half Day Malaga Tour (AM)
Overnight: Costa del Sol
Meals: Breakfast, Dinner

DAY 8, Saturday - Excursion to Gibraltar
Journey to the impressive Rock of Gibraltar,* a British colony for over 300 years standing guard over the Strait of Gibraltar, where the Atlantic meets the Mediterranean and Europe meets Africa. Take a tour of the area with minibusses climbing up to see St. Michael's Cave and the famous Barbary apes with dramatic views of both the Spanish and Moroccan coastline. Spend some time in the main street of town with its colonial buildings and duty-free shops. Return to the Costa del Sol for overnight
*Gibraltar is a British Overseas Territory independent from Spain and therefore has different entry requirements. Non-US passport holders are responsible to check if a visa is required for Gibraltar in addition to all other countries on their itinerary.
Overnight: Costa del Sol
Meals: Breakfast

DAY 9, Sunday - Moorish Influenced Alhambra
Depart the southern coast and journey to Moorish Granada. Your visit is highlighted by a tour of the 13th century Alhambra,* one of Spain's most celebrated monuments, dramatically perched atop Assabica Hill overlooking the entire city. This imposing hilltop fortress, a UNESCO World Heritage Site, is one of the world's finest examples of Moorish art and architecture. During the reign of the Moors, the Alhambra served as the residence of the royal family. Walk along the lanes of the serene Generalife Gardens with its beautifully designed courtyards, waterfalls and ponds, and views of the Sierra Nevada Mountains. Tonight, dinner is at a local restaurant
*Alhambra visiting times, which may include evening hours, and which areas of the complex are accessible on the day of your visit, are determined solely at the discretion of the Alhambra. Your itinerary will be arranged by your Tour Manager to accommodate the designated time of entry.
Overnight: Granada
Meals: Breakfast, Dinner

DAY 10, Monday - Toledo Sightseeing En Route to Madrid
Travel via the region of La Mancha, legendary home of Don Quixote, featuring panoramic views of its famous windmills. Continue to Toledo, the former capital city of Spain that still retains its medieval atmosphere and charm. Recognized as a UNESCO World Heritage Site in 1986, Toledo is known for its extensive monumental heritage and historical coexistence of Christian, Muslim and Jewish cultures. A walking tour will include a visit to the Church of Santo Tomé with the masterpiece painting by El Greco and the Synagogue of Santa Maria La Blanca, the oldest synagogue in Europe still standing. Continue to Madrid and enjoy the evening at leisure
Overnight: Madrid
Meals: Breakfast

DAY 11, Tuesday - Madrid City Tour
This morning take a sightseeing tour of Madrid. Drive along the Gran Via through the Opera District, Plaza de Colon and view the Royal Palace. Pass by the elegant Plaza de Cibeles and Puerta de Alcala Gate. The tour will end at the world-renowned Prado Museum, where you will be able to view works of art by famous artists such as El Greco, Velázquez, and Ribera. Spend the afternoon at leisure or, join the optional tour to Escorial. Visit what has often been described as the "eighth wonder of the world". El Escorial is, perhaps, Philip II's most enduring legacy to Spain. This combination monastery-palace-mausoleum is situated approximately one hour outside of Madrid in the foothills of the Guadarrama Mountains. Bid adios to your Tour Manager during dinner at a local restaurant
Optional: Half Day Escorial Tour (PM)
Overnight: Madrid
Meals: Breakfast, Dinner

DAY 12, Wednesday - Depart Spain
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Half Day Sintra Tour

Enjoy an afternoon tour that includes a scenic drive along the Estoril coast with a short stop in Cascais. Then continue to Sintra, a UNESCO World Heritage Site. On arrival, visit the Sintra Royal Palace, a 15th-century royal residence, containing one of the largest tile collections in Portugal. Then enjoy some free time in the Village Historical Center.

Approximate tour duration is 6 hours.

Please note, this tour will require a good amount of walking. The pace is moderate, however, you may encounter some uneven surfaces, stairs, steps and slopes.

Day #3 01 Jan 2023 - 30 Apr 2024 $69.00
Half Day Sintra Tour Thumbnail
Evening Flamenco Show

This evening, enjoy a drink and traditional Flamenco show. As performed by some of Seville's leading Flamenco artists, enjoy routines based on the cante jondo or "deep song," which describes the performer's profound emotions in ancient poetic phrases. Although the development of Flamenco has centered principally in the region of Andalucia, it has come to embrace many of the folk traditions of the northern provinces. As a result, it has become, along with the bullfight, a popular symbol of Spain.

Approximate tour duration is 2 hours.

Day #4 01 Jan 2023 - 30 Apr 2024 $55.00
Evening Flamenco Show Thumbnail
Half Day Cordoba Tour

Enjoy a half day tour of Cordoba, founded by the Romans, and one of the most cultured and refined cities of medieval Europe. Visit the Mezquita, a former Moorish Mosque that today is Cordoba's main Cathedral. Continue with a walking tour of the city and visit the Jewish Quarter with a view of the medieval synagogue.

Approximate tour duration is 6 hours.

Day #5 01 Jan 2023 - 30 Apr 2024 $50.00
Half Day Cordoba Tour Thumbnail
Half Day Malaga Tour

Today, enjoy a half day tour of Malaga, the birthplace of Pablo Picasso. Visit the Picasso Museum and view the Paseo de la Alameda, Paseo del Parque & the Barrio de la Malagueta. Take a walk through the historical town and continue to view the Malaga Cathedral, the second-highest Cathedral in southern Spain. Then take some time on your own to wander, or perhaps visit a local market. Head over to Cathedral Square before returning to Torremolinos.

Approximate tour duration is 5 hours.

Day #7 01 Jan 2023 - 30 Apr 2024 $65.00
Half Day Malaga Tour Thumbnail
Half Day Escorial Tour

Enjoy a visit to what has often been described as the "eighth wonder of the world." El Escorial is, perhaps, Philip II's most enduring legacy to Spain. This combination monastery-palace-mausoleum is situated approximately one hour outside of Madrid in the foothills of the Guadarrama Mountains. This austere monastery, erected by King Philip II in 1584, was intended to be a memorial to his father, King Charles V, and to commemorate Spain´s victory at Saint Quentin in 1557. It has since become the burial place of subsequent Spanish kings and queens.

Approximate tour duration is 4 hours.

Day #11 27 Dec 2022 - 23 Dec 2023 $90.00
Half Day Escorial Tour Thumbnail
Half Day Sintra Tour

Enjoy an afternoon tour that includes a scenic drive along the Estoril coast with a short stop in Cascais. Then continue to Sintra, a UNESCO World Heritage Site. On arrival, visit the Sintra Royal Palace, a 15th-century royal residence, containing one of the largest tile collections in Portugal. Then enjoy some free time in the Village Historical Center.

Approximate tour duration is 6 hours.

Please note, this tour will require a good amount of walking. The pace is moderate, however, you may encounter some uneven surfaces, stairs, steps and slopes.

Day #3 01 Jan 2023 - 30 Apr 2024 $69.00
Half Day Sintra Tour Thumbnail
Evening Flamenco Show

This evening, enjoy a drink and traditional Flamenco show. As performed by some of Seville's leading Flamenco artists, enjoy routines based on the cante jondo or "deep song," which describes the performer's profound emotions in ancient poetic phrases. Although the development of Flamenco has centered principally in the region of Andalucia, it has come to embrace many of the folk traditions of the northern provinces. As a result, it has become, along with the bullfight, a popular symbol of Spain.

Approximate tour duration is 2 hours.

Day #4 01 Jan 2023 - 30 Apr 2024 $55.00
Evening Flamenco Show Thumbnail
Half Day Cordoba Tour

Enjoy a half day tour of Cordoba, founded by the Romans, and one of the most cultured and refined cities of medieval Europe. Visit the Mezquita, a former Moorish Mosque that today is Cordoba's main Cathedral. Continue with a walking tour of the city and visit the Jewish Quarter with a view of the medieval synagogue.

Approximate tour duration is 6 hours.

Day #5 01 Jan 2023 - 30 Apr 2024 $50.00
Half Day Cordoba Tour Thumbnail
Half Day Malaga Tour

Today, enjoy a half day tour of Malaga, the birthplace of Pablo Picasso. Visit the Picasso Museum and view the Paseo de la Alameda, Paseo del Parque & the Barrio de la Malagueta. Take a walk through the historical town and continue to view the Malaga Cathedral, the second-highest Cathedral in southern Spain. Then take some time on your own to wander, or perhaps visit a local market. Head over to Cathedral Square before returning to Torremolinos.

Approximate tour duration is 5 hours.

Day #7 01 Jan 2023 - 30 Apr 2024 $65.00
Half Day Malaga Tour Thumbnail
Half Day Escorial Tour

Enjoy a visit to what has often been described as the "eighth wonder of the world." El Escorial is, perhaps, Philip II's most enduring legacy to Spain. This combination monastery-palace-mausoleum is situated approximately one hour outside of Madrid in the foothills of the Guadarrama Mountains. This austere monastery, erected by King Philip II in 1584, was intended to be a memorial to his father, King Charles V, and to commemorate Spain´s victory at Saint Quentin in 1557. It has since become the burial place of subsequent Spanish kings and queens.

Approximate tour duration is 4 hours.

Day #11 27 Dec 2022 - 23 Dec 2023 $90.00
Half Day Escorial Tour Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Spain - Spring and Autumn: 55–75°F; Summer: 75–90°F; Winter: 35–55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Spain Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#spain-weather

Portugal - Spring and Summer are usually sunny, with hot days during July and August. Autumn and Winter are typically rainy and windy, yet sunny days are not rare either. Spring and Autumn: 44–81°F; Summer: 63–86°F; Winter: 41–61°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Portugal Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#portugal-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

SPAIN: Books
Tales of Alhambra by Washington Irving
Cathedral of the Sea by Ildelfonso Falcones
South from Granada by Gerald Brenan
Driving Over Lemons: An Optimist in Andalucia by Chris Stewart
Shadows of the Pomegranate Tree by Tariq Ali
The Last Jew by Noah Gordon
Raquel, The Jewess of Toledo by Lion Feuchtwanger
Iberia by James A.Michener
By Fire, By Water by Mitchell James Kaplan
Sultana / Sultana´s Legacy by Lisa J. Yarde

SPAIN: Films
Pain and Glory (2019)
Biutiful (2010)
Vicky Cristina Barcelona (2008)
Volver (2006)
El Cid (1961)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Spain - Hotels in Spain are generally local or international chains of standard quality with a variety of amenities. Some hotels may be housed in historic buildings, especially centrally located hotels in cities such as Madrid, which could result in a variety of room sizes and styles.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day
Hotel porters and wait staff: Included

Spain - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Portugal - Tipping in restaurants is optional, as waiters earn wages in Portugal and a tip is considered a note of appreciation. It is common practice to round up the total bill to the next euro. Tipping taxi drivers and daily tips for hotel staff are not customary. However, it is important to note that in restaurants and other places that cater to tourists gratuities may be expected for good service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Spain - The Euro is the currency of Spain.

Portugal - The Euro is the currency of Portugal.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Spain - ATMs are available in larger cities and towns. Credit cards are generally accepted, but may not be for smaller purchases or in local markets.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Spain - Smaller shops usually open in the morning, close in the early afternoon for siesta, and re-open in the late afternoon, Monday through Saturday. Larger stores do not close for siesta. Most stores, regardless of size, are closed on Sunday. Additionally, many cities feature permanent markets, offering another way to shop for interesting goods. Items of particular interest include porcelain, fine leather, woodwork, ceramics, and paintings. Madrid and Barcelona both feature permanent markets, including the famous La Boqueria located just off Las Ramblas in Barcelona.

Portugal - Items of particular interest include handicrafts such as handmade leather purses or clothes and glass items.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Spain
  • General Emergency: 112

Portugal
  • General Emergency: 112

Languages
Spain - Spanish is the local language. Limited English is generally spoken in tourist areas.

Portugal - The official language of Portugal is Portuguese.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Spain - The voltage used is 220 volts.

Portugal - The voltage used is 230 volts.

Code of Conduct
Spain - In general, casual but tasteful clothing is acceptable public attire. Personal appearance is important in Spanish culture. The Catholic faith is the dominant religion in Spain and retains a strong cultural influence. Common courtesies should be practiced. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. Smoking is now restricted to open outdoor spaces, such as streets or parks, that are not near children's play areas or schools.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Spain - Meal times in Spain are later than in many areas. Lunch is not served before 1:30 pm and dinner is not served until 9:00 pm. Some restaurants in the main tourist areas may open earlier. In Spanish culture it is considered bad manners to leave food uneaten, so take this into account when ordering. A waiter can explain portion sizes to help avoid this.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Spain

Holidays 2023

Jan 1: New Year's Day
Feb 21: Carnival
Apr 7: Good Friday
Apr 9: Easter
Apr 25: Liberation Day
May 1: Labor Day
Jun 8: Corpus Christi
Jun 10: Portugal Day
Aug 15: Assumption of Mary
Oct 5: Republic Day
Nov 1: All Saints' Day
Dec 1: Independence Restoration Day
Dec 8: Feast of the Immaculate Conception
Dec 25: Christmas Day

Holidays 2024

Jan 1: New Year's Day
Jan 6: Epiphany
Feb 13: Carnival
Mar 29: Good Friday
Mar 31: Easter
May 1: Labor Day
May 30: Corpus Christi
Aug 15: Assumption of Mary
Oct 12: Spain Hispanic Day / Fiesta Nacional de Espana
Nov 1: All Saints' Day
Dec 6: Constitution Day
Dec 8: Feast of the Immaculate Conception
Dec 25: Christmas Day

Holidays - Portugal

Holidays 2023

Jan 1: New Year's Day
Mar 1: Carnival
Apr 15: Good Friday
Apr 17: Easter
Apr 25: Liberation Day
May 1: Labor Day
Jun 10: Portugal Day
Jun 16: Corpus Christi
Aug 15: Assumption of Mary
Oct 5: Republic Day
Nov 1: All Saints' Day
Dec 1: Independence Restoration Day
Dec 8: Feast of the Immaculate Conception
Dec 25: Christmas Day

Holidays 2024

Jan 1: New Year's Day
Jan 6: Epiphany
Mar 29: Good Friday
Mar 31: Easter
Apr 25: Liberation Day
May 1: Labor Day
May 30: Corpus Christi
Jun 10: Portugal Day
Aug 15: Assumption of Mary
Oct 5: Republic Day
Nov 1: All Saints' Day
Dec 1: Independence Restoration Day
Dec 8: Feast of the Immaculate Conception
Dec 25: Christmas Day

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Spain - Spring and Autumn: 55–75°F; Summer: 75–90°F; Winter: 35–55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Spain Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#spain-weather

Portugal - Spring and Summer are usually sunny, with hot days during July and August. Autumn and Winter are typically rainy and windy, yet sunny days are not rare either. Spring and Autumn: 44–81°F; Summer: 63–86°F; Winter: 41–61°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Portugal Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#portugal-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

SPAIN: Books
Tales of Alhambra by Washington Irving
Cathedral of the Sea by Ildelfonso Falcones
South from Granada by Gerald Brenan
Driving Over Lemons: An Optimist in Andalucia by Chris Stewart
Shadows of the Pomegranate Tree by Tariq Ali
The Last Jew by Noah Gordon
Raquel, The Jewess of Toledo by Lion Feuchtwanger
Iberia by James A.Michener
By Fire, By Water by Mitchell James Kaplan
Sultana / Sultana´s Legacy by Lisa J. Yarde

SPAIN: Films
Pain and Glory (2019)
Biutiful (2010)
Vicky Cristina Barcelona (2008)
Volver (2006)
El Cid (1961)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Spain - Hotels in Spain are generally local or international chains of standard quality with a variety of amenities. Some hotels may be housed in historic buildings, especially centrally located hotels in cities such as Madrid, which could result in a variety of room sizes and styles.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day
Hotel porters and wait staff: Included

Spain - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Portugal - Tipping in restaurants is optional, as waiters earn wages in Portugal and a tip is considered a note of appreciation. It is common practice to round up the total bill to the next euro. Tipping taxi drivers and daily tips for hotel staff are not customary. However, it is important to note that in restaurants and other places that cater to tourists gratuities may be expected for good service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Spain - The Euro is the currency of Spain.

Portugal - The Euro is the currency of Portugal.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Spain - ATMs are available in larger cities and towns. Credit cards are generally accepted, but may not be for smaller purchases or in local markets.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Spain - Smaller shops usually open in the morning, close in the early afternoon for siesta, and re-open in the late afternoon, Monday through Saturday. Larger stores do not close for siesta. Most stores, regardless of size, are closed on Sunday. Additionally, many cities feature permanent markets, offering another way to shop for interesting goods. Items of particular interest include porcelain, fine leather, woodwork, ceramics, and paintings. Madrid and Barcelona both feature permanent markets, including the famous La Boqueria located just off Las Ramblas in Barcelona.

Portugal - Items of particular interest include handicrafts such as handmade leather purses or clothes and glass items.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Spain
  • General Emergency: 112

Portugal
  • General Emergency: 112

Languages
Spain - Spanish is the local language. Limited English is generally spoken in tourist areas.

Portugal - The official language of Portugal is Portuguese.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Spain - The voltage used is 220 volts.

Portugal - The voltage used is 230 volts.

Code of Conduct
Spain - In general, casual but tasteful clothing is acceptable public attire. Personal appearance is important in Spanish culture. The Catholic faith is the dominant religion in Spain and retains a strong cultural influence. Common courtesies should be practiced. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. Smoking is now restricted to open outdoor spaces, such as streets or parks, that are not near children's play areas or schools.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Spain - Meal times in Spain are later than in many areas. Lunch is not served before 1:30 pm and dinner is not served until 9:00 pm. Some restaurants in the main tourist areas may open earlier. In Spanish culture it is considered bad manners to leave food uneaten, so take this into account when ordering. A waiter can explain portion sizes to help avoid this.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Spain

Holidays 2023

Jan 1: New Year's Day
Feb 21: Carnival
Apr 7: Good Friday
Apr 9: Easter
Apr 25: Liberation Day
May 1: Labor Day
Jun 8: Corpus Christi
Jun 10: Portugal Day
Aug 15: Assumption of Mary
Oct 5: Republic Day
Nov 1: All Saints' Day
Dec 1: Independence Restoration Day
Dec 8: Feast of the Immaculate Conception
Dec 25: Christmas Day

Holidays 2024

Jan 1: New Year's Day
Jan 6: Epiphany
Feb 13: Carnival
Mar 29: Good Friday
Mar 31: Easter
May 1: Labor Day
May 30: Corpus Christi
Aug 15: Assumption of Mary
Oct 12: Spain Hispanic Day / Fiesta Nacional de Espana
Nov 1: All Saints' Day
Dec 6: Constitution Day
Dec 8: Feast of the Immaculate Conception
Dec 25: Christmas Day

Holidays - Portugal

Holidays 2023

Jan 1: New Year's Day
Mar 1: Carnival
Apr 15: Good Friday
Apr 17: Easter
Apr 25: Liberation Day
May 1: Labor Day
Jun 10: Portugal Day
Jun 16: Corpus Christi
Aug 15: Assumption of Mary
Oct 5: Republic Day
Nov 1: All Saints' Day
Dec 1: Independence Restoration Day
Dec 8: Feast of the Immaculate Conception
Dec 25: Christmas Day

Holidays 2024

Jan 1: New Year's Day
Jan 6: Epiphany
Mar 29: Good Friday
Mar 31: Easter
Apr 25: Liberation Day
May 1: Labor Day
May 30: Corpus Christi
Jun 10: Portugal Day
Aug 15: Assumption of Mary
Oct 5: Republic Day
Nov 1: All Saints' Day
Dec 1: Independence Restoration Day
Dec 8: Feast of the Immaculate Conception
Dec 25: Christmas Day

10 Day Classic Portugal, August 2023
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We have traveled with Gate 1 all over the world and your guides are always the best. Our guide on this trip was Rui and he was amazing. Very knowledgeable, kind and had a great sense of humor. He handled our group of 37 perfectly. The hotels were all in good locations and they were always clean.

Alisa B.
11 Day Crown of Spain, August 2023
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It was a memorable trip and we enjoyed having Lisa as our Tour Coordinator/Manager, she has extensive knowledge of Spain and know how to make happy her guests. A great asset for Gate1 and what a charming personality. I will definitely join next holiday with your travel company for my next adventure trip.

Ismail M.
15 Day Classic Spain & Portugal, August 2023
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My husband and I just wanted to share our appreciation of our recent trip 15 day classic Spain and Portugal. Gate 1 is the best, everything was wonderfully prepared for us. Your consideration and thoughtfulness in preparing and executing all travel was outstanding. Our tour guide, Daniel, was exceptional! We look forward to our next adventure with Gate 1.

Maria W.
11 Day Crown of Spain, August 2023
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The trip was really sensational. Our Tour Manager, Lisa, was outstanding. I have had many TMs and they are all good, but she was unusually helpful and was always willing to go the extra mile to help us. And the Gate 1 staff on the phone lines were also extremely helpful. Also, Gate 1 met all our transfers all the time, including the bus (!) to take my friend Eric Pollyea and myself to the Barcelona airport at the end of the trip (after most people had departed). And I found on the return flight that vegetarian meals had also been ordered, that was amazing. Thanks for all your help in organizing the trip, which was so helpful. I have been and will continue to recommend Gate 1 highly.

Carolee I.
10 Day Classic Portugal, August 2023
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I just completed my tenth Gate 1 tour, 10 day Classic Portugal. Portugal was beautiful, and the weather was fabulous, but Rui Barreiro, our tour manager and guide, was the major reason for the success of the trip. Rui was, "Simply the best; better than all the rest." His knowledge of the historical sites as well as his ability to detail the history of Portugal and the history of several cities and towns, was beyond comprehension. By offering detailed accounts of legends, of Portugal's history, of significant events that shaped Portugal, Rui made Portugal come alive. His English was better than many Americans. He could, without hesitation, answer every question posed by any member of a group of 41. He was serious, funny, patriotic, energetic, patient, proud of his country, extremely well organized, attentive to detail, and most importantly a great storyteller. He was truly exceptional in every facet of his role as tour manager and guide. Rui went beyond all expectations. When the porters were slow in delivering or retrieving luggage, he was beside them offering assistance. Regardless of the time of departure for travelers, he was there to offer assistance and to bid a farewell. Gate 1 has so many proficient managers, but Rui surpasses all. Because of guides like him, Gate 1 will forever be my go-to vacation tour company. I have loved every trip I have taken with them; I look forward to many more.

Linda R.
8 Day Art Cities of Spain, June 2023
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Javier was by far the best guide that I have had in all of my years of traveling. We arrived early and he took the time to get our luggage checked in and gave us lunch recommendations. He was very knowledgeable and punctuality should be his middle name. He even spent his free time hanging out with us. His primary concern was always the safety of the group. When my daughter and niece had issues with their room, he handled it right away. I was sorry when our trip had to end. This was my first trip to Spain and Javier made it even more memorable.

Bonita S.
11 Day Crown of Spain, May 2023
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My husband and I recently had the pleasure of embarking on our first escorted tour with Gate 1 Travel, "11 Day Crown of Spain", and I can confidently say that it was an experience that exceeded all our expectations, thanks to our incredible tour manager, Alex. His exceptional skills, knowledge, and unwavering enthusiasm truly made the trip unforgettable. From the moment our adventure began, Alex set the tone for an amazing journey. He possessed a remarkable ability to engage with each traveler, making us feel like a close-knit community from day one. His warm and welcoming demeanor created an inclusive atmosphere, where everyone felt comfortable and excited to explore together.

Ludmila K.
11 Day Douro River Cruise with Lisbon, May 2023
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It was amazing! We absolutely loved the tranquil pace of the river cruise and the Douro Valley is stunning. I loved the vineyards, olive trees and ramshackle old houses along with the beautiful estates dotting the river. The food on the boat was wonderful and I miss the Portuguese bread! The wait staff was so kind and helpful. Sonia did such a great job keeping us organized and knowing what to expect - and I appreciated her in-depth knowledge of the Portuguese culture and people. Jorge also was a welcome member of the team. The crew who got us through the locks and docked did it in a way that made it look easy - although it is not! We were in very capable hands throughout! And the trip to Salamanca was also exceptional! What a beautiful city. The other excursions we took were also very valuable experiences: Guimareis, Castelo Rodrigo and Obidos. And in Lisbon, the tour of Belém - the tower and Pasteis de Belem were great! This was our first Gate 1 trip and first river cruise - and it absolutely exceeded our expectations! I think a part of that was how beautiful and fascinating we found Portugal. What an amazing country! We will have to go back! We filled out the survey before leaving the boat, and I just want to add that the entire team works extremely hard! I think the wait staff and kitchen crew worked the hardest - we descended upon that dining room as if we had never eaten before! And the food was always plentiful, varied and delicious. Thanks to you all!!!

Nancy Z.
16 Day Iberia, May 2023
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How does one begin to describe the trip of a lifetime. Our tour director, Maevon was amazing. He was knowledgeable, humorous, helpful, looking to all details. Maevon even drew and and distributed several maps of Spain and Portugal, describing the history, the regions, and other important information. I have been on several tours with Gate 1 and other companies and no other tour director took the time and interest as Maevon did. As to the itinerary, it too was fabulous. I was worried a 16 day tour was too long. Not at all. Lots of stops along the way. Lots to see and experience. Truly, this has been the trip of a lifetime!

Beatrice H.
16 Day Iberia, May 2023
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I wanted to thank you for an amazing trip. Your team member Daniel was absolutely the best. He was well versed about the places we travelled to and the information he gave us made the trip interesting. I know he has worked for your organization awhile now and I have to say he represented your organization very well. If I was still running a company, I would have tried to buy him away from you. Very professional. This is my second trip through Gate 1 Travel and I can't say enough good things about your company. I always tell people that if they are going somewhere they should check your website. Thank you for making my trip so memorable and exciting.

Henry N.
10 Day Classic Portugal, May 2023
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All compliments The travel group was wonderful...folks participated and shared life's adventures, stories and journeys with one another. The hotels were well-placed in their communities, immaculately kept common and private spaces. Felt safe on these properties and staffs were efficient and friendly. Breakfasts were very good and I single out Porto location for excellent breakfast and service. Dinners and add-on features were more than worth the price paid. Bus was kept clean and the driver was absolutely practiced safe, defensive driving skills. He was friendly and efficient. The sites were well-selected, and interesting commentary was presented by local guides. Saving the best for last: from the moment we met Adriana, our Gate One guide, to when we departed, she never failed to impress with her patience, good humor, willingness to share her story and the stories, history, culture (many facets, for that matter) of Portuguese people and nation. All together a marvelous experience.

Lee S.
10 Day Classic Portugal, May 2023
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The Portugal tour I just finished is the first time I am with Gate One. My husband and I are very happy with the hotels, meals, tour guides, drivers and the itinerary. Thank you and I'm glad I've booked Iceland tour in Feb 2024. We will definitely travel with Gate One again and recommend to our friends.

Betty M.
15 Day Classic Spain & Portugal, May 2023
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This was our first trip with Gate 1. We want to give a shout out to our tour manager Ercilia . She was fantastic. Our group of 42 people was very diverse, and in our opinion not easy to manage, but Ericilia did an excellent job. She showed an incredible amount of patience. It is because of her that this will not be our only trip with Gate 1.

Ursula H.
8 Day Affordable Portugal, March 2023
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It was wonderful!! Our tour manager Francisco was great and the local guide Martha in Porto was very good as well. We were very happy with all of the Hotel choices. Portugal is an amazing country with incredible history , Fado music , delicious cod fish dishes, custard tarts and Port Wines. Thank you Gate 1 for this memorable trip!

Deniz O.
13 Day Affordable Portugal & Spain, March 2023
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Just want to express how great Carla the tour manager, she's the best that I'd ever experienced! She's extremely knowledgeable, kind, sweet, caring and super helpful. She had the whole tour 34 peoples got along super well, I'd join any tour just to have Carla as my tour manager, she is the very best! She enhanced my tour and saw firsthand how she great she handled and took care of an injured senior tour member. Jus love Carla!

Shirley T.
13 Day Affordable Portugal & Spain, March 2023
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Thank you for booking us with an amazing guide Alex. This was our first trip with Gate 1 and he took care of everything and us from day 1 to our last. He is the reason we will be booking our future trips and telling our friends to book with Gate 1. Please let him know our experience was incredible and we are so thankful for all he did for us. Alex you're a genuine beautiful person that is living his calling and you do everything with sincerity and we are so blessed that we met you.

Valeria S.
10 Day Affordable Spain, February 2023
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I just completed the post trip survey, but I wanted to give extra kudos to our Tour Manager Nicolas (Nico). I have been on 6 Gate 1 trips now and have had wonderful experiences every time, as well as traveling with other escorted tours through other travel companies. Nico is the best Tour Manager we've ever had. We arrived in Madrid 2 pre days and Nico contacted us when he knew we had checked into the hotel. Knowing that we'd be out an about on our own before the tour started, he had an envelope delivered to our hotel room with all of the tour information, his contact information, and helpful hints. Wow, so impressed by his organization - this was so refreshing and reassuring that he was watching out for us in a new foreign country. We thoroughly enjoyed Nico's approach, concerns about our safety, reminders about pick pocketing, and how he brought the group together. I can appreciate that escorting a large group (we had 28) can be like herding cats at times and sometimes people won't get along. Nico's tone brought harmony to our group and he made it look effortless! We didn't know what to expect from Spain, but we were totally impressed with the country, people, and what Gate 1 provided us. We continue to refer friends & family to Gate 1. I hope that Nico gets this so he knows how much we appreciated him.

Grace K.
8 Day Affordable Portugal, February 2023
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Just a few words to compliment Odete on her leadership and management of our large (38) group. Although I rated her as excellent in all categories, there should be a rating of "excellent plus". Really enjoyed her as our tour manager. Fernando, our driver, was amazing. He is a skilled, friendly professional, and I felt 100% safe in his capable hands. I don't recall the names of our local guides in Lisbon and Porto, but again, Gate 1 has hired the best! All in all, there is a reason why we, like so many others in our group, keep touring with Gate 1. Keep up the "excellent plus" work!

Jeffery O.
10 Day Affordable Spain, February 2023
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I want to add feedback about our tour guide, Carmen. Her experience and attention to detail made our trip run unbelievably smoothly. We walked into our hotels with our keys, our luggage was handled correctly in every hotel, we knew what to expect with every stop, and she kept all of us on track with everyone on time to events. She provided cautionary information without alarming anyone, especially how to avoid pickpockets. At our hotel in Barcelona we happened to be in the lobby one afternoon when another tour group (not Gate 1) arrived. It took over an hour for people to get their keys and clear the lobby. It was then I realized the organizational wizardry of Carmen. This is my third Gate 1 tour (South Africa and Morocco) and I'm scheduled for another in June (Japan). In addition, she provided valuable insight into the places we visited and into life in Spain. Please continue to support excellent experienced tour guides like Carmen--they are a treasure!

Diana P.
10 Day Essential Portugal & Spain, February 2023
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We had so much fun! It was wonderful! Our tour manager , Filipe was the best! He was so kind and genuinely caring, patient, knowledgeable , conscientious, and just a wonderful! He was there from beginning till end, and went beyond our expectations, as compared with our past tour with Gate 1. He was like a shepherd, tendering to his flocks, making sure that everyone was taken care of . Of course, the tour driver , Filipe is worth mentioning too . We had the chance of meeting new friends , experience Portugal and Spain's culture, traditions, cuisine ,all of these made possible by Gate 1. Thank you so much from our hearts. We will , surely, recommend Gate 1 to our friends on their next travel. Hasta la vista!

Elizabeth G.
8 Day Affordable Spain, January 2023
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The trip was glorious. Eloina kept us moving along and interested every step of the way. Her passion for Madrid is contagious and her knowledge is sweeping. All of the guides, in each of the cities, were equally as good. I am a retired journalist (years ago, back when people still bought newspapers, I contributed to USA Today's 10 Greats travel column. ) After that I was a researcher at CNBC. I am speaking from a professional perspective when I say it was excellent. I am an art and architecture enthusiast. I took the trip solo to explore those things with total freedom. As was my previous experience with Gate 1, the group dynamic is a perfect compliment for such independent exploration. There are Lots of lovely folks traveling with Gate1 and it makes for interesting, even fascinating, company. I appreciate how your tours nurture collegiality among the travelers. As you might imagine, I spent time chatting with, and enjoying, the company of a diverse group of people. It was as enlightening as the travel highlights we explored. I won't be writing it, but I couldn't help thinking, this has all the elements of a terrific book (or script!).

Kathleen B.
13 Day Affordable Portugal & Spain, January 2023
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This trip to Portugal and Spain was one of our favorite so far. Our tour manager Carlos was fantastic. He showed us so many things and even when we were with local guides he stayed with us and helped us in every way imaginable. We told at least a dozen people we met along the way what a wonderful company Gate1 is. This was our third trip to Europe this year and our group made it one of the most enjoyable. Switzerland in May and Italy in the first 2 weeks of December all have been terrific. We are now looking forward to our next adventure. Keep up the great work.

Andrea H.
8 Day Affordable Portugal, November 2022
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Thank you for another fantastic trip. This was my 6th trip with Gate 1. Miguel was an amazing guide and the even with a large group it felt like he took care of everyone. Portugal was beautiful and the itinerary was a good blend of scheduled activities, free time and optional excursions. I signed up for all three of the optional excursions, they were all great additions to the trip. The Fado dinner was my favorite. The hotel in Lisbon was in such a great location making it easy to walk around the center of town to restaurants and shops.

Amanda J.
10 Day Classic Portugal, November 2022
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We cannot express our appreciation for the wonderful time we had on our 10 Day classic Portugal trip with our guide Rui Miguel and driver Pedro. The amount of knowledge Rui shared with us was outstanding. Both Rui and Pedro were very friendly, kind, always willing to answer any questions we had. They made our trip so enjoyable. It was the best trip we have ever had. We hope if we book another tour that Rui will be our guide. With 41 people by the end of the tour it felt like it was like one big family. Thank you again for the excellent service and the attention to detail at all the hotels, all the cities we toured, and all the history and knowledge that was shared in each of these areas.

Michael C.
11 Day Affordable Portugal & Spain, November 2022
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This was my 1st Gate1 trip and I was extremely skeptical about it at the beginning. Worried the price for the package was too good to be true. We couldn't possibly stay in all those places, get so much included (tours, food, transport) for the price quoted. The entire group consisted of 42 persons. Mostly couples and mini groups of 4. By the 2nd hotel we were all one family moving through Portugal and Spain together. Our tour manager Lorena exceeded my expectations taking care of us. She made the trip. Giving us details of everything to see around us. Making sure we kept hydrated and ate at the best places in the towns we visited. She is an beautiful person who genuinely wanted each of us to have a great time and see as much as we could. Every city we got a itinerary so we knew exactly what we were doing each day and the times we were doing it. It was a couple persons birthday on the trip and she ensured we all acknowledged them and made them feel special for their day. I definitely want to book her for a trip with a different group. I have already broadcasted to my friends and family the next trip has to be through gate 1. It was MORE than worth the price. It's NOT some cheap budget travel group but luxury and comfort at a affordable price. LOVED it. Thanks for making it available and for exposing me to New people, cultures and opportunities.

Shona S.

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