13 Day Affordable Turkey
From
$1379
Land Only
$2699*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
Sunday Departure | ||
---|---|---|
The Marmara Pera | Istanbul | |
Port Bosphorus Hotel | Istanbul | |
Legacy Ottoman Hotel | Istanbul | |
Millennium Golden Horn Hotel | Istanbul | |
Novotel Istanbul Bosphorus | Istanbul | |
Iris Hotel | Canakkale | |
Kolin Hotel | Canakkale | |
KoruMar Hotel | Kusadasi | |
Colossae | Pamukkale | |
Dedeman Konya Hotel | Konya | |
Hotel Novotel Konya | Konya | |
Dinler Hotel Urgup | Cappadocia | |
Hotel Mustafa Cappadocia | Cappadocia | |
Holiday Inn Ankara - Cukurambar | Ankara | |
Divan Ankara Hotel | Ankara | |
Melas Hotel Istanbul | Istanbul | |
Renaissance Istanbul Polat Bosphorus Hotel | Istanbul |
Monday Departure | ||
---|---|---|
The Marmara Pera | Istanbul | |
Port Bosphorus Hotel | Istanbul | |
Legacy Ottoman Hotel | Istanbul | |
Millennium Golden Horn Hotel | Istanbul | |
Novotel Istanbul Bosphorus | Istanbul | |
Radisson Blu Hotel Istanbul Pera | Istanbul | |
Iris Hotel | Canakkale | |
Kolin Hotel | Canakkale | |
KoruMar Hotel | Kusadasi | |
Colossae | Pamukkale | |
Dedeman Konya Hotel | Konya | |
Hotel Novotel Konya | Konya | |
Dinler Hotel Urgup | Cappadocia | |
Hotel Mustafa Cappadocia | Cappadocia | |
Holiday Inn Ankara - Cukurambar | Ankara | |
Divan Ankara Hotel | Ankara | |
Melas Hotel Istanbul | Istanbul | |
Renaissance Istanbul Polat Bosphorus Hotel | Istanbul |
Tuesday Departure | ||
---|---|---|
The Marmara Pera | Istanbul | |
Port Bosphorus Hotel | Istanbul | |
Legacy Ottoman Hotel | Istanbul | |
Millennium Golden Horn Hotel | Istanbul | |
Novotel Istanbul Bosphorus | Istanbul | |
Iris Hotel | Canakkale | |
Kolin Hotel | Canakkale | |
KoruMar Hotel | Kusadasi | |
Colossae | Pamukkale | |
Dedeman Konya Hotel | Konya | |
Hotel Novotel Konya | Konya | |
Dinler Hotel Urgup | Cappadocia | |
Hotel Mustafa Cappadocia | Cappadocia | |
CP Ankara | Ankara | |
Holiday Inn Ankara - Cukurambar | Ankara | |
Divan Ankara Hotel | Ankara | |
Melas Hotel Istanbul | Istanbul | |
Renaissance Istanbul Polat Bosphorus Hotel | Istanbul |
Thursday Departure | ||
---|---|---|
The Marmara Pera | Istanbul | |
Port Bosphorus Hotel | Istanbul | |
Legacy Ottoman Hotel | Istanbul | |
Millennium Golden Horn Hotel | Istanbul | |
Novotel Istanbul Bosphorus | Istanbul | |
Radisson Blu Hotel Istanbul Pera | Istanbul | |
Renaissance Istanbul Polat Bosphorus Hotel | Istanbul | |
Iris Hotel | Canakkale | |
Kolin Hotel | Canakkale | |
KoruMar Hotel | Kusadasi | |
Colossae | Pamukkale | |
Dedeman Konya Hotel | Konya | |
Hotel Novotel Konya | Konya | |
Dinler Hotel Urgup | Cappadocia | |
Hotel Mustafa Cappadocia | Cappadocia | |
Divan Ankara Hotel | Ankara | |
CP Ankara | Ankara | |
Holiday Inn Ankara - Cukurambar | Ankara | |
Melas Hotel Istanbul | Istanbul |
Friday Departure | ||
---|---|---|
Legacy Ottoman Hotel | Istanbul | |
Millennium Golden Horn Hotel | Istanbul | |
Novotel Istanbul Bosphorus | Istanbul | |
Radisson Blu Hotel Istanbul Pera | Istanbul | |
The Marmara Pera | Istanbul | |
Port Bosphorus Hotel | Istanbul | |
Kolin Hotel | Canakkale | |
Iris Hotel | Canakkale | |
KoruMar Hotel | Kusadasi | |
Colossae | Pamukkale | |
Dedeman Konya Hotel | Konya | |
Hotel Novotel Konya | Konya | |
Hotel Mustafa Cappadocia | Cappadocia | |
Dinler Hotel Urgup | Cappadocia | |
CP Ankara | Ankara | |
Holiday Inn Ankara - Cukurambar | Ankara | |
Divan Ankara Hotel | Ankara | |
Melas Hotel Istanbul | Istanbul | |
Renaissance Istanbul Polat Bosphorus Hotel | Istanbul |
Click a Date to Book Online
Click a Date to Book Online
2023 Dates & Prices Single Supplement: $400 | ||||||
---|---|---|---|---|---|---|
Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
|
$1379 | $2449* | ||||
|
$1379 | $2379* | ||||
|
$1329 | $2389* | ||||
|
$1329 | $2329* | ||||
|
$1379 | $2549* | ||||
|
$1379 | $2799* | ||||
|
$1179 | $2489* | ||||
|
$1379 | $2669* | ||||
|
$1379 | $3099* | ||||
|
$1429 | $2609* | ||||
$1379 | $2699* | |||||
|
$1379 | $2489* |
Not Included:
Optional tours and gratuities.
Additional Information:
Land only price does not include arrival/departure transfers.
Arrival and departure transfers are only included with arrival into Istanbul Airport (IST).
Your tour will begin with an orientation meeting with your Tour Manager at approximately 7:30 PM. We recommend that you select flights which arrive no later than 4 PM.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Escorted Package Includes
- Round trip flights New York-Istanbul, Istanbul-New York
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 11 nights First Class accommodations
- 3 nights Istanbul
- 1 night Canakkale
- 2 nights Kusadasi
- 1 night Pamukkale
- 1 night Konya
- 2 nights Cappadocia
- 1 night Ankara
- Hotel taxes, fees & service charges
- Hotel porterage
- All transfers included only with airfare purchase on package arrival & departure dates†
- 21 meals: 11 breakfasts, 1 lunch, 9 dinners
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager throughout
- Entrance fees per itinerary
- Comfortable wireless earphones for enhanced touring
Special Features
- Tour the classical 4000-year-old city of Troy immortalized in Homer's epic poem, The Iliad
- Visit Pergamum, a kingdom dating back to the 4th century, home to the Roman center of Asclepion
- View Hierapolis, a UNESCO World Heritage Site, famed for its sacred hot springs
- Visit the Mausoleum of Kemal Ataturk, founder and first president of the Turkish Republic
†Transfers are available for purchase for land only or on alternative flight dates
Is This Trip Right for You?
This moderately active program covers a good amount of ground each day. Expect from three to four hours walking on some touring days. The pace is moderate, however a majority is over uneven surfaces, stairs, steps and significant slopes. Bus rides to Ankara and Istanbul are approximately seven to eight hours, which may require early wake-ups. Those who are claustrophobic or have preexisting knee or back conditions may want to avoid visiting the Underground Cities in Cappadocia. Passageways are narrow and may require crouching to navigate. A variety of airfare options are available for this program, including some low-cost fares which may exclude complimentary checked luggage and advance seat assignments. Please read each offering to ensure you choose the option that best fits your wishes. This is an Off Season program. For more information, click here.
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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.

This first class hotel is situated in Istanbul's Beyoglu district, nearby the Pera Museum.
Hotel Details

This first class hotel is a magnificent work of the National Architecture Movement and is located in the Old City peninsula.
Hotel Details



This first class hotel is located on the waterfront with views of the Strait of Dardanelles.
Hotel Details
This first class hotel has an outstanding location and views of the Aegean just outside Kusadasi town center.
Hotel Details
This first class hotel is located in a prime location providing easy access to major city attractions.
Hotel Details


This first class hotel overlooks the picturesque hills in the lively Urgup section of Cappadocia.
Hotel Details
This first class hotel is located in the city center of Urgup, near Göreme National Park.
Hotel Details
This superior first class hotel is about a ten minute drive from the city center of Ankara.
Hotel Details



This first class hotel is situated in Istanbul's Beyoglu district, nearby the Pera Museum.
Hotel Details

This first class hotel is a magnificent work of the National Architecture Movement and is located in the Old City peninsula.
Hotel Details




This first class hotel is located on the waterfront with views of the Strait of Dardanelles.
Hotel Details
This first class hotel has an outstanding location and views of the Aegean just outside Kusadasi town center.
Hotel Details
This first class hotel is located in a prime location providing easy access to major city attractions.
Hotel Details


This first class hotel overlooks the picturesque hills in the lively Urgup section of Cappadocia.
Hotel Details
This first class hotel is located in the city center of Urgup, near Göreme National Park.
Hotel Details
This superior first class hotel is about a ten minute drive from the city center of Ankara.
Hotel Details



This first class hotel is situated in Istanbul's Beyoglu district, nearby the Pera Museum.
Hotel Details

This first class hotel is a magnificent work of the National Architecture Movement and is located in the Old City peninsula.
Hotel Details



This first class hotel is located on the waterfront with views of the Strait of Dardanelles.
Hotel Details
This first class hotel has an outstanding location and views of the Aegean just outside Kusadasi town center.
Hotel Details
This first class hotel is located in a prime location providing easy access to major city attractions.
Hotel Details


This first class hotel overlooks the picturesque hills in the lively Urgup section of Cappadocia.
Hotel Details
This first class hotel is located in the city center of Urgup, near Göreme National Park.
Hotel Details
This superior first class hotel is located close to the city center and the business district.
Hotel Details
This superior first class hotel is about a ten minute drive from the city center of Ankara.
Hotel Details



This first class hotel is situated in Istanbul's Beyoglu district, nearby the Pera Museum.
Hotel Details

This first class hotel is a magnificent work of the National Architecture Movement and is located in the Old City peninsula.
Hotel Details





This first class hotel is located on the waterfront with views of the Strait of Dardanelles.
Hotel Details
This first class hotel has an outstanding location and views of the Aegean just outside Kusadasi town center.
Hotel Details
This first class hotel is located in a prime location providing easy access to major city attractions.
Hotel Details


This first class hotel overlooks the picturesque hills in the lively Urgup section of Cappadocia.
Hotel Details
This first class hotel is located in the city center of Urgup, near Göreme National Park.
Hotel Details

This superior first class hotel is located close to the city center and the business district.
Hotel Details
This superior first class hotel is about a ten minute drive from the city center of Ankara.
Hotel Details

This first class hotel is a magnificent work of the National Architecture Movement and is located in the Old City peninsula.
Hotel Details



This first class hotel is situated in Istanbul's Beyoglu district, nearby the Pera Museum.
Hotel Details

This first class hotel is located on the waterfront with views of the Strait of Dardanelles.
Hotel Details

This first class hotel has an outstanding location and views of the Aegean just outside Kusadasi town center.
Hotel Details
This first class hotel is located in a prime location providing easy access to major city attractions.
Hotel Details


This first class hotel is located in the city center of Urgup, near Göreme National Park.
Hotel Details
This first class hotel overlooks the picturesque hills in the lively Urgup section of Cappadocia.
Hotel Details
This superior first class hotel is located close to the city center and the business district.
Hotel Details
This superior first class hotel is about a ten minute drive from the city center of Ankara.
Hotel Details


- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
No stay in Istanbul would be complete without a traditional and unforgettable cruise along the Bosphorus, the winding straits separating Europe and Asia. The humble fishing villages and suspension bridges set against the dramatic outline of the Strait exemplify the newest link between the East and West. Finally, visit the Grand Bazaar, world famous shopping center where you can shop for carpets, jewelry, leather and more at your own leisure.
Approximate tour duration is 3 hours.
Day #3 | 19 Oct 2020 - 31 Dec 2024 | $62.00 |

Tour the Ancient City of Ephesus where the Temple of Artemis, one of the "seven wonders of the ancient world" once stood. Once an important trade center as well as a religious center of early Christianity, the ruins at Ephesus are among the best preserved in the region. Walk along the 2000 year old marble and cobblestone streets. See the Great Theatre that once seated over 24,000 people, dating back to the 1st century AD. Now an open-air archaeological museum, Ephesus was once home to notable philosophers, gladiators, and rulers. The Odeon, the Fountain of Trajan, the steam baths of Scholastica, Temple of Hadrian, and the two-storied Library of Celsus are some the ancient sites you'll behold on the walking tour. Visit the Great Theatre, where St. Paul preached and one of the largest theaters in antiquity. Pass through the Arcadian Way, where Mark Antony and Cleopatra once rode in procession and visit the peaceful House of the Virgin Mary near a grove of olive trees, believed to be her last residence and the Ephesus Archaeological Museum, which houses thousands of ancient artifacts from the nearby excavation sites. Lunch at a local restaurant follows the tour.
Approximate tour duration is 8.5 hours.
Day #6 | 01 Jan 2022 - 31 Dec 2023 | $89.00 |

Also known as the "Sema Ritual", Whirling Dervish performances began with the inspiration of Mawlana Jalaleddin Rumi, one of the greatest mystical poets of Islam. The Mevlevi Sufi order was founded to follow his teachings. The captivating dance of the Whirling Dervishes, which displays infinite spinning in perfect harmony, is part of Turkish custom, history, beliefs and culture. It is a rare opportunity to experience a seven-century old ritual, featuring beautiful costumes, live music with flutes, string and percussion, and the amazing sight of the Dervishes whirling on the stage.
Approximate tour duration is 3 hours.
Day #9 | 01 Jan 2022 - 31 Dec 2023 | $50.00 |

Depart early in the morning for a fantastic hot air balloon tour that takes you soaring over the magnificent Cappadocian landscape with its incredible fairy chimney rock formations. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Traveling at heights of up to 1500 feet, the feeling is both serene and sublime. Within moments of lifting off, drift over the treetops and discover the spectacular landscape from an unrivaled perspective. The deep canyons and lush, fertile valleys of Cappadocia provide an ideal setting for a memorable flight and it may even be possible to pick apricots from the trees when they are in season.
Approximate tour duration is 3.5 hours.
The take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 and 75 minutes according to the wind.
*Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded. This tour cannot be rescheduled due to local regulations limiting the daily total number of passengers.
Day #10 | 01 Nov 2022 - 31 Dec 2023 | $189.00 |

Embark on a half day afternoon tour to Cappadocia. Visit the Open Air Museum in Goreme Valley to see the early Christian churches decorated with unique frescoes depicting various scenes from the Bible. Continue to the village of Avanos that is famous for its production of earthenware pottery. Afterwards, proceed to the Ozkonak Underground City, an ancient city built on the northern slopes of Mt. Idis. The city has many strata made up of volcanic granite. Its larger areas are connected to each other by tunnels. Ozkonak had a built-in communication system of pipes on each of its levels, unlike Kaymakli and Derinkuyu, which have no such systems. Each carved out room had ventilation provided by holes when the city was closed against enemies.
Approximate tour duration is 4.5 hours.
Day #10 | 01 Jan 2022 - 31 Dec 2024 | $58.00 |

This tour's highlights include the Turkish and Islamic Arts Museum, which houses a collection of Islamic writings, tiles, and carpets as well as various cultural displays that provide insight into Turkish life throughout history. Your tour will also take you to the Topkapi Palace, residence of Ottoman Sultans housing the richness of 700 years, including the spectacular Harem section, which constituted the private living space of the Sultan’s family.
Approximate tour duration is 3 hours.
Day #12 | 19 Oct 2020 - 31 Dec 2023 | $79.00 |

This tour's highlights include the Turkish and Islamic Arts Museum, which houses a collection of Islamic writings, tiles, and carpets as well as various cultural displays that provide insight into Turkish life throughout history. Your tour will also take you to the Topkapi Palace, residence of Ottoman Sultans housing the richness of 700 years, including the spectacular Harem section, which constituted the private living space of the Sultan’s family.
Approximate tour duration is 3 hours.
Day #3 | 19 Oct 2020 - 31 Dec 2023 | $79.00 |

Tour the Ancient City of Ephesus where the Temple of Artemis, one of the "seven wonders of the ancient world" once stood. Once an important trade center as well as a religious center of early Christianity, the ruins at Ephesus are among the best preserved in the region. Walk along the 2000 year old marble and cobblestone streets. See the Great Theatre that once seated over 24,000 people, dating back to the 1st century AD. Now an open-air archaeological museum, Ephesus was once home to notable philosophers, gladiators, and rulers. The Odeon, the Fountain of Trajan, the steam baths of Scholastica, Temple of Hadrian, and the two-storied Library of Celsus are some the ancient sites you'll behold on the walking tour. Visit the Great Theatre, where St. Paul preached and one of the largest theaters in antiquity. Pass through the Arcadian Way, where Mark Antony and Cleopatra once rode in procession and visit the peaceful House of the Virgin Mary near a grove of olive trees, believed to be her last residence and the Ephesus Archaeological Museum, which houses thousands of ancient artifacts from the nearby excavation sites. Lunch at a local restaurant follows the tour.
Approximate tour duration is 8.5 hours.
Day #6 | 01 Jan 2022 - 31 Dec 2023 | $89.00 |

Also known as the "Sema Ritual", Whirling Dervish performances began with the inspiration of Mawlana Jalaleddin Rumi, one of the greatest mystical poets of Islam. The Mevlevi Sufi order was founded to follow his teachings. The captivating dance of the Whirling Dervishes, which displays infinite spinning in perfect harmony, is part of Turkish custom, history, beliefs and culture. It is a rare opportunity to experience a seven-century old ritual, featuring beautiful costumes, live music with flutes, string and percussion, and the amazing sight of the Dervishes whirling on the stage.
Approximate tour duration is 3 hours.
Day #9 | 01 Jan 2022 - 31 Dec 2023 | $50.00 |

Depart early in the morning for a fantastic hot air balloon tour that takes you soaring over the magnificent Cappadocian landscape with its incredible fairy chimney rock formations. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Traveling at heights of up to 1500 feet, the feeling is both serene and sublime. Within moments of lifting off, drift over the treetops and discover the spectacular landscape from an unrivaled perspective. The deep canyons and lush, fertile valleys of Cappadocia provide an ideal setting for a memorable flight and it may even be possible to pick apricots from the trees when they are in season.
Approximate tour duration is 3.5 hours.
The take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 and 75 minutes according to the wind.
*Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded. This tour cannot be rescheduled due to local regulations limiting the daily total number of passengers.
Day #10 | 01 Nov 2022 - 31 Dec 2023 | $189.00 |

Embark on a half day afternoon tour to Cappadocia. Visit the Open Air Museum in Goreme Valley to see the early Christian churches decorated with unique frescoes depicting various scenes from the Bible. Continue to the village of Avanos that is famous for its production of earthenware pottery. Afterwards, proceed to the Ozkonak Underground City, an ancient city built on the northern slopes of Mt. Idis. The city has many strata made up of volcanic granite. Its larger areas are connected to each other by tunnels. Ozkonak had a built-in communication system of pipes on each of its levels, unlike Kaymakli and Derinkuyu, which have no such systems. Each carved out room had ventilation provided by holes when the city was closed against enemies.
Approximate tour duration is 4.5 hours.
Day #10 | 01 Jan 2022 - 31 Dec 2024 | $58.00 |

No stay in Istanbul would be complete without a traditional and unforgettable cruise along the Bosphorus, the winding straits separating Europe and Asia. The humble fishing villages and suspension bridges set against the dramatic outline of the Strait exemplify the newest link between the East and West. Finally, visit the Grand Bazaar, world famous shopping center where you can shop for carpets, jewelry, leather and more at your own leisure.
Approximate tour duration is 3 hours.
Day #12 | 19 Oct 2020 - 31 Dec 2024 | $62.00 |

This tour's highlights include the Turkish and Islamic Arts Museum, which houses a collection of Islamic writings, tiles, and carpets as well as various cultural displays that provide insight into Turkish life throughout history. Your tour will also take you to the Topkapi Palace, residence of Ottoman Sultans housing the richness of 700 years, including the spectacular Harem section, which constituted the private living space of the Sultan’s family.
Approximate tour duration is 3 hours.
Day #3 | 19 Oct 2020 - 31 Dec 2023 | $79.00 |

Tour the Ancient City of Ephesus where the Temple of Artemis, one of the "seven wonders of the ancient world" once stood. Once an important trade center as well as a religious center of early Christianity, the ruins at Ephesus are among the best preserved in the region. Walk along the 2000 year old marble and cobblestone streets. See the Great Theatre that once seated over 24,000 people, dating back to the 1st century AD. Now an open-air archaeological museum, Ephesus was once home to notable philosophers, gladiators, and rulers. The Odeon, the Fountain of Trajan, the steam baths of Scholastica, Temple of Hadrian, and the two-storied Library of Celsus are some the ancient sites you'll behold on the walking tour. Visit the Great Theatre, where St. Paul preached and one of the largest theaters in antiquity. Pass through the Arcadian Way, where Mark Antony and Cleopatra once rode in procession and visit the peaceful House of the Virgin Mary near a grove of olive trees, believed to be her last residence and the Ephesus Archaeological Museum, which houses thousands of ancient artifacts from the nearby excavation sites. Lunch at a local restaurant follows the tour.
Approximate tour duration is 8.5 hours.
Day #6 | 01 Jan 2022 - 31 Dec 2023 | $89.00 |

Also known as the "Sema Ritual", Whirling Dervish performances began with the inspiration of Mawlana Jalaleddin Rumi, one of the greatest mystical poets of Islam. The Mevlevi Sufi order was founded to follow his teachings. The captivating dance of the Whirling Dervishes, which displays infinite spinning in perfect harmony, is part of Turkish custom, history, beliefs and culture. It is a rare opportunity to experience a seven-century old ritual, featuring beautiful costumes, live music with flutes, string and percussion, and the amazing sight of the Dervishes whirling on the stage.
Approximate tour duration is 3 hours.
Day #9 | 01 Jan 2022 - 31 Dec 2023 | $50.00 |

Depart early in the morning for a fantastic hot air balloon tour that takes you soaring over the magnificent Cappadocian landscape with its incredible fairy chimney rock formations. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Traveling at heights of up to 1500 feet, the feeling is both serene and sublime. Within moments of lifting off, drift over the treetops and discover the spectacular landscape from an unrivaled perspective. The deep canyons and lush, fertile valleys of Cappadocia provide an ideal setting for a memorable flight and it may even be possible to pick apricots from the trees when they are in season.
Approximate tour duration is 3.5 hours.
The take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 and 75 minutes according to the wind.
*Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded. This tour cannot be rescheduled due to local regulations limiting the daily total number of passengers.
Day #10 | 01 Nov 2022 - 31 Dec 2023 | $189.00 |

Embark on a half day afternoon tour to Cappadocia. Visit the Open Air Museum in Goreme Valley to see the early Christian churches decorated with unique frescoes depicting various scenes from the Bible. Continue to the village of Avanos that is famous for its production of earthenware pottery. Afterwards, proceed to the Ozkonak Underground City, an ancient city built on the northern slopes of Mt. Idis. The city has many strata made up of volcanic granite. Its larger areas are connected to each other by tunnels. Ozkonak had a built-in communication system of pipes on each of its levels, unlike Kaymakli and Derinkuyu, which have no such systems. Each carved out room had ventilation provided by holes when the city was closed against enemies.
Approximate tour duration is 4.5 hours.
Day #10 | 01 Jan 2022 - 31 Dec 2024 | $58.00 |

No stay in Istanbul would be complete without a traditional and unforgettable cruise along the Bosphorus, the winding straits separating Europe and Asia. The humble fishing villages and suspension bridges set against the dramatic outline of the Strait exemplify the newest link between the East and West. Finally, visit the Grand Bazaar, world famous shopping center where you can shop for carpets, jewelry, leather and more at your own leisure.
Approximate tour duration is 3 hours.
Day #12 | 19 Oct 2020 - 31 Dec 2024 | $62.00 |

This tour's highlights include the Turkish and Islamic Arts Museum, which houses a collection of Islamic writings, tiles, and carpets as well as various cultural displays that provide insight into Turkish life throughout history. Your tour will also take you to the Topkapi Palace, residence of Ottoman Sultans housing the richness of 700 years, including the spectacular Harem section, which constituted the private living space of the Sultan’s family.
Approximate tour duration is 3 hours.
Day #3 | 19 Oct 2020 - 31 Dec 2023 | $79.00 |

Tour the Ancient City of Ephesus where the Temple of Artemis, one of the "seven wonders of the ancient world" once stood. Once an important trade center as well as a religious center of early Christianity, the ruins at Ephesus are among the best preserved in the region. Walk along the 2000 year old marble and cobblestone streets. See the Great Theatre that once seated over 24,000 people, dating back to the 1st century AD. Now an open-air archaeological museum, Ephesus was once home to notable philosophers, gladiators, and rulers. The Odeon, the Fountain of Trajan, the steam baths of Scholastica, Temple of Hadrian, and the two-storied Library of Celsus are some the ancient sites you'll behold on the walking tour. Visit the Great Theatre, where St. Paul preached and one of the largest theaters in antiquity. Pass through the Arcadian Way, where Mark Antony and Cleopatra once rode in procession and visit the peaceful House of the Virgin Mary near a grove of olive trees, believed to be her last residence and the Ephesus Archaeological Museum, which houses thousands of ancient artifacts from the nearby excavation sites. Lunch at a local restaurant follows the tour.
Approximate tour duration is 8.5 hours.
Day #6 | 01 Jan 2022 - 31 Dec 2023 | $89.00 |

Also known as the "Sema Ritual", Whirling Dervish performances began with the inspiration of Mawlana Jalaleddin Rumi, one of the greatest mystical poets of Islam. The Mevlevi Sufi order was founded to follow his teachings. The captivating dance of the Whirling Dervishes, which displays infinite spinning in perfect harmony, is part of Turkish custom, history, beliefs and culture. It is a rare opportunity to experience a seven-century old ritual, featuring beautiful costumes, live music with flutes, string and percussion, and the amazing sight of the Dervishes whirling on the stage.
Approximate tour duration is 3 hours.
Day #9 | 01 Jan 2022 - 31 Dec 2023 | $50.00 |

Depart early in the morning for a fantastic hot air balloon tour that takes you soaring over the magnificent Cappadocian landscape with its incredible fairy chimney rock formations. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Traveling at heights of up to 1500 feet, the feeling is both serene and sublime. Within moments of lifting off, drift over the treetops and discover the spectacular landscape from an unrivaled perspective. The deep canyons and lush, fertile valleys of Cappadocia provide an ideal setting for a memorable flight and it may even be possible to pick apricots from the trees when they are in season.
Approximate tour duration is 3.5 hours.
The take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 and 75 minutes according to the wind.
*Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded. This tour cannot be rescheduled due to local regulations limiting the daily total number of passengers.
Day #10 | 01 Nov 2022 - 31 Dec 2023 | $189.00 |

Embark on a half day afternoon tour to Cappadocia. Visit the Open Air Museum in Goreme Valley to see the early Christian churches decorated with unique frescoes depicting various scenes from the Bible. Continue to the village of Avanos that is famous for its production of earthenware pottery. Afterwards, proceed to the Ozkonak Underground City, an ancient city built on the northern slopes of Mt. Idis. The city has many strata made up of volcanic granite. Its larger areas are connected to each other by tunnels. Ozkonak had a built-in communication system of pipes on each of its levels, unlike Kaymakli and Derinkuyu, which have no such systems. Each carved out room had ventilation provided by holes when the city was closed against enemies.
Approximate tour duration is 4.5 hours.
Day #10 | 01 Jan 2022 - 31 Dec 2024 | $58.00 |

No stay in Istanbul would be complete without a traditional and unforgettable cruise along the Bosphorus, the winding straits separating Europe and Asia. The humble fishing villages and suspension bridges set against the dramatic outline of the Strait exemplify the newest link between the East and West. Finally, visit the Grand Bazaar, world famous shopping center where you can shop for carpets, jewelry, leather and more at your own leisure.
Approximate tour duration is 3 hours.
Day #12 | 19 Oct 2020 - 31 Dec 2024 | $62.00 |

This tour's highlights include the Turkish and Islamic Arts Museum, which houses a collection of Islamic writings, tiles, and carpets as well as various cultural displays that provide insight into Turkish life throughout history. Your tour will also take you to the Topkapi Palace, residence of Ottoman Sultans housing the richness of 700 years, including the spectacular Harem section, which constituted the private living space of the Sultan’s family.
Approximate tour duration is 3 hours.
Day #3 | 19 Oct 2020 - 31 Dec 2023 | $79.00 |

Tour the Ancient City of Ephesus where the Temple of Artemis, one of the "seven wonders of the ancient world" once stood. Once an important trade center as well as a religious center of early Christianity, the ruins at Ephesus are among the best preserved in the region. Walk along the 2000 year old marble and cobblestone streets. See the Great Theatre that once seated over 24,000 people, dating back to the 1st century AD. Now an open-air archaeological museum, Ephesus was once home to notable philosophers, gladiators, and rulers. The Odeon, the Fountain of Trajan, the steam baths of Scholastica, Temple of Hadrian, and the two-storied Library of Celsus are some the ancient sites you'll behold on the walking tour. Visit the Great Theatre, where St. Paul preached and one of the largest theaters in antiquity. Pass through the Arcadian Way, where Mark Antony and Cleopatra once rode in procession and visit the peaceful House of the Virgin Mary near a grove of olive trees, believed to be her last residence and the Ephesus Archaeological Museum, which houses thousands of ancient artifacts from the nearby excavation sites. Lunch at a local restaurant follows the tour.
Approximate tour duration is 8.5 hours.
Day #6 | 01 Jan 2022 - 31 Dec 2023 | $89.00 |

Also known as the "Sema Ritual", Whirling Dervish performances began with the inspiration of Mawlana Jalaleddin Rumi, one of the greatest mystical poets of Islam. The Mevlevi Sufi order was founded to follow his teachings. The captivating dance of the Whirling Dervishes, which displays infinite spinning in perfect harmony, is part of Turkish custom, history, beliefs and culture. It is a rare opportunity to experience a seven-century old ritual, featuring beautiful costumes, live music with flutes, string and percussion, and the amazing sight of the Dervishes whirling on the stage.
Approximate tour duration is 3 hours.
Day #9 | 01 Jan 2022 - 31 Dec 2023 | $50.00 |

Depart early in the morning for a fantastic hot air balloon tour that takes you soaring over the magnificent Cappadocian landscape with its incredible fairy chimney rock formations. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Traveling at heights of up to 1500 feet, the feeling is both serene and sublime. Within moments of lifting off, drift over the treetops and discover the spectacular landscape from an unrivaled perspective. The deep canyons and lush, fertile valleys of Cappadocia provide an ideal setting for a memorable flight and it may even be possible to pick apricots from the trees when they are in season.
Approximate tour duration is 3.5 hours.
The take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 and 75 minutes according to the wind.
*Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded. This tour cannot be rescheduled due to local regulations limiting the daily total number of passengers.
Day #10 | 01 Nov 2022 - 31 Dec 2023 | $189.00 |

Embark on a half day afternoon tour to Cappadocia. Visit the Open Air Museum in Goreme Valley to see the early Christian churches decorated with unique frescoes depicting various scenes from the Bible. Continue to the village of Avanos that is famous for its production of earthenware pottery. Afterwards, proceed to the Ozkonak Underground City, an ancient city built on the northern slopes of Mt. Idis. The city has many strata made up of volcanic granite. Its larger areas are connected to each other by tunnels. Ozkonak had a built-in communication system of pipes on each of its levels, unlike Kaymakli and Derinkuyu, which have no such systems. Each carved out room had ventilation provided by holes when the city was closed against enemies.
Approximate tour duration is 4.5 hours.
Day #10 | 01 Jan 2022 - 31 Dec 2024 | $58.00 |

No stay in Istanbul would be complete without a traditional and unforgettable cruise along the Bosphorus, the winding straits separating Europe and Asia. The humble fishing villages and suspension bridges set against the dramatic outline of the Strait exemplify the newest link between the East and West. Finally, visit the Grand Bazaar, world famous shopping center where you can shop for carpets, jewelry, leather and more at your own leisure.
Approximate tour duration is 3 hours.
Day #12 | 19 Oct 2020 - 31 Dec 2024 | $62.00 |

Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Turkey Visas - An e-visa must be obtained in advance at https://www.evisa.gov.tr/en/. Visas are not required for sea cruise passengers who purchase shore excursions to Kusadasi and Istanbul. When entering Turkey via a land border crossing, a pre-obtained e-Visa is also required. Contact the Embassy of the Republic of Turkey at 2525 Massachusetts Avenue, NW, Washington, D.C. 20008, telephone: (202) 612-6700, or the Turkish consulates general in Boston, Chicago, Houston, Los Angeles, or New York. Information may also be found at turkey.org. |
Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Cell Phones & Calling Cards |
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Turkey - Spring: 50°F-65°F; Summer: 70°F-90°F; Autumn: 55°F-75°F; Winter: 40°F-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat. Some religious sites do not allow shorts or sleeveless shirts. Turkey Average Temperatures: https://www.gate1travel.com/weather/mediterranean/default.aspx#turkey-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Day of Departure |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
Turkey - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Turkey - Payment can be made by cash US$ or Turkish Lira, or by credit card if the amount to be charged is US $200 or greater. |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Turkey - The Turkish Lira is the currency of Turkey. It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Local Emergency Phone Numbers |
Turkey
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Languages |
Turkey - Turkish is the local language. Limited English is generally spoken in tourist areas. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Turkey - The voltage used is 220 volts. |
Code of Conduct |
Turkey - The common form of greeting is shaking hands, while close friends will sometimes hold hands and kiss cheeks. In Turkey, hospitality is highly valued and people are often quite friendly. Even salespeople may offer tea to customers. If you are comfortable with accepting, you may drink it without any obligation to make a purchase. Casual dress is acceptable, but beachwear should only be worn at the beach or poolside. Smoking is generally permitted except in cinemas, theaters, and on public transportation. |
Food and Meals |
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant. |
Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Turkey |
Holidays 2023 Jan 1: New Year's Day Apr 22-24: Ramadan Feast Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 29-Jul 2: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Apr 9: Ramadan Feast Eve Apr 10: Ramadan Feast Apr 11: Ramadan Feast Holiday Apr 12: Ramadan Feast Holiday Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 16-19: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve * Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
Cappadocia Balloon Ride - Please note that a signed waiver of liability will be requested locally prior to your balloon ride. In the event that the balloon ride is cancelled due to inclement weather, you will receive a full refund upon your return to the US. Please also note that the take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 & 75 minutes according to the wind. |
Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Turkey Visas - An e-visa must be obtained in advance at https://www.evisa.gov.tr/en/. Visas are not required for sea cruise passengers who purchase shore excursions to Kusadasi and Istanbul. When entering Turkey via a land border crossing, a pre-obtained e-Visa is also required. Contact the Embassy of the Republic of Turkey at 2525 Massachusetts Avenue, NW, Washington, D.C. 20008, telephone: (202) 612-6700, or the Turkish consulates general in Boston, Chicago, Houston, Los Angeles, or New York. Information may also be found at turkey.org. |
Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Cell Phones & Calling Cards |
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Turkey - Spring: 50°F-65°F; Summer: 70°F-90°F; Autumn: 55°F-75°F; Winter: 40°F-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat. Some religious sites do not allow shorts or sleeveless shirts. Turkey Average Temperatures: https://www.gate1travel.com/weather/mediterranean/default.aspx#turkey-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Day of Departure |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
Turkey - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Turkey - Payment can be made by cash US$ or Turkish Lira, or by credit card if the amount to be charged is US $200 or greater. |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Turkey - The Turkish Lira is the currency of Turkey. It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Local Emergency Phone Numbers |
Turkey
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Languages |
Turkey - Turkish is the local language. Limited English is generally spoken in tourist areas. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Turkey - The voltage used is 220 volts. |
Code of Conduct |
Turkey - The common form of greeting is shaking hands, while close friends will sometimes hold hands and kiss cheeks. In Turkey, hospitality is highly valued and people are often quite friendly. Even salespeople may offer tea to customers. If you are comfortable with accepting, you may drink it without any obligation to make a purchase. Casual dress is acceptable, but beachwear should only be worn at the beach or poolside. Smoking is generally permitted except in cinemas, theaters, and on public transportation. |
Food and Meals |
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant. |
Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Turkey |
Holidays 2023 Jan 1: New Year's Day Apr 22-24: Ramadan Feast Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 29-Jul 2: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Apr 9: Ramadan Feast Eve Apr 10: Ramadan Feast Apr 11: Ramadan Feast Holiday Apr 12: Ramadan Feast Holiday Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 16-19: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve * Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
Cappadocia Balloon Ride - Please note that a signed waiver of liability will be requested locally prior to your balloon ride. In the event that the balloon ride is cancelled due to inclement weather, you will receive a full refund upon your return to the US. Please also note that the take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 & 75 minutes according to the wind. |
Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Turkey Visas - An e-visa must be obtained in advance at https://www.evisa.gov.tr/en/. Visas are not required for sea cruise passengers who purchase shore excursions to Kusadasi and Istanbul. When entering Turkey via a land border crossing, a pre-obtained e-Visa is also required. Contact the Embassy of the Republic of Turkey at 2525 Massachusetts Avenue, NW, Washington, D.C. 20008, telephone: (202) 612-6700, or the Turkish consulates general in Boston, Chicago, Houston, Los Angeles, or New York. Information may also be found at turkey.org. |
Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Cell Phones & Calling Cards |
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Turkey - Spring: 50°F-65°F; Summer: 70°F-90°F; Autumn: 55°F-75°F; Winter: 40°F-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat. Some religious sites do not allow shorts or sleeveless shirts. Turkey Average Temperatures: https://www.gate1travel.com/weather/mediterranean/default.aspx#turkey-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Day of Departure |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
Turkey - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Turkey - Payment can be made by cash US$ or Turkish Lira, or by credit card if the amount to be charged is US $200 or greater. |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Turkey - The Turkish Lira is the currency of Turkey. It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Local Emergency Phone Numbers |
Turkey
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Languages |
Turkey - Turkish is the local language. Limited English is generally spoken in tourist areas. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Turkey - The voltage used is 220 volts. |
Code of Conduct |
Turkey - The common form of greeting is shaking hands, while close friends will sometimes hold hands and kiss cheeks. In Turkey, hospitality is highly valued and people are often quite friendly. Even salespeople may offer tea to customers. If you are comfortable with accepting, you may drink it without any obligation to make a purchase. Casual dress is acceptable, but beachwear should only be worn at the beach or poolside. Smoking is generally permitted except in cinemas, theaters, and on public transportation. |
Food and Meals |
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant. |
Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Turkey |
Holidays 2023 Jan 1: New Year's Day Apr 22-24: Ramadan Feast Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 29-Jul 2: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Apr 9: Ramadan Feast Eve Apr 10: Ramadan Feast Apr 11: Ramadan Feast Holiday Apr 12: Ramadan Feast Holiday Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 16-19: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve * Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
Cappadocia Balloon Ride - Please note that a signed waiver of liability will be requested locally prior to your balloon ride. In the event that the balloon ride is cancelled due to inclement weather, you will receive a full refund upon your return to the US. Please also note that the take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 & 75 minutes according to the wind. |
Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Turkey Visas - An e-visa must be obtained in advance at https://www.evisa.gov.tr/en/. Visas are not required for sea cruise passengers who purchase shore excursions to Kusadasi and Istanbul. When entering Turkey via a land border crossing, a pre-obtained e-Visa is also required. Contact the Embassy of the Republic of Turkey at 2525 Massachusetts Avenue, NW, Washington, D.C. 20008, telephone: (202) 612-6700, or the Turkish consulates general in Boston, Chicago, Houston, Los Angeles, or New York. Information may also be found at turkey.org. |
Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Cell Phones & Calling Cards |
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Turkey - Spring: 50°F-65°F; Summer: 70°F-90°F; Autumn: 55°F-75°F; Winter: 40°F-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat. Some religious sites do not allow shorts or sleeveless shirts. Turkey Average Temperatures: https://www.gate1travel.com/weather/mediterranean/default.aspx#turkey-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Day of Departure |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
Turkey - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Turkey - Payment can be made by cash US$ or Turkish Lira, or by credit card if the amount to be charged is US $200 or greater. |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Turkey - The Turkish Lira is the currency of Turkey. It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Local Emergency Phone Numbers |
Turkey
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Languages |
Turkey - Turkish is the local language. Limited English is generally spoken in tourist areas. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Turkey - The voltage used is 220 volts. |
Code of Conduct |
Turkey - The common form of greeting is shaking hands, while close friends will sometimes hold hands and kiss cheeks. In Turkey, hospitality is highly valued and people are often quite friendly. Even salespeople may offer tea to customers. If you are comfortable with accepting, you may drink it without any obligation to make a purchase. Casual dress is acceptable, but beachwear should only be worn at the beach or poolside. Smoking is generally permitted except in cinemas, theaters, and on public transportation. |
Food and Meals |
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant. |
Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Turkey |
Holidays 2023 Jan 1: New Year's Day Apr 22-24: Ramadan Feast Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 29-Jul 2: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Apr 9: Ramadan Feast Eve Apr 10: Ramadan Feast Apr 11: Ramadan Feast Holiday Apr 12: Ramadan Feast Holiday Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 16-19: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve * Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
Cappadocia Balloon Ride - Please note that a signed waiver of liability will be requested locally prior to your balloon ride. In the event that the balloon ride is cancelled due to inclement weather, you will receive a full refund upon your return to the US. Please also note that the take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 & 75 minutes according to the wind. |
Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Turkey Visas - An e-visa must be obtained in advance at https://www.evisa.gov.tr/en/. Visas are not required for sea cruise passengers who purchase shore excursions to Kusadasi and Istanbul. When entering Turkey via a land border crossing, a pre-obtained e-Visa is also required. Contact the Embassy of the Republic of Turkey at 2525 Massachusetts Avenue, NW, Washington, D.C. 20008, telephone: (202) 612-6700, or the Turkish consulates general in Boston, Chicago, Houston, Los Angeles, or New York. Information may also be found at turkey.org. |
Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Cell Phones & Calling Cards |
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Turkey - Spring: 50°F-65°F; Summer: 70°F-90°F; Autumn: 55°F-75°F; Winter: 40°F-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat. Some religious sites do not allow shorts or sleeveless shirts. Turkey Average Temperatures: https://www.gate1travel.com/weather/mediterranean/default.aspx#turkey-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Day of Departure |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
Turkey - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Turkey - Payment can be made by cash US$ or Turkish Lira, or by credit card if the amount to be charged is US $200 or greater. |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Turkey - The Turkish Lira is the currency of Turkey. It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Local Emergency Phone Numbers |
Turkey
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Languages |
Turkey - Turkish is the local language. Limited English is generally spoken in tourist areas. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Turkey - The voltage used is 220 volts. |
Code of Conduct |
Turkey - The common form of greeting is shaking hands, while close friends will sometimes hold hands and kiss cheeks. In Turkey, hospitality is highly valued and people are often quite friendly. Even salespeople may offer tea to customers. If you are comfortable with accepting, you may drink it without any obligation to make a purchase. Casual dress is acceptable, but beachwear should only be worn at the beach or poolside. Smoking is generally permitted except in cinemas, theaters, and on public transportation. |
Food and Meals |
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant. |
Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Turkey |
Holidays 2023 Jan 1: New Year's Day Apr 22-24: Ramadan Feast Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 29-Jul 2: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Apr 9: Ramadan Feast Eve Apr 10: Ramadan Feast Apr 11: Ramadan Feast Holiday Apr 12: Ramadan Feast Holiday Apr 23: National Sovereignty and Children's Day May 1: Labor and Solidarity Day May 19: Commemoration of Ataturk, Youth and Sports Day Jun 16-19: Feast of the Sacrifice Jul 15: Democracy and National Unity Day Aug 30: Victory Day Oct 29: Republic Day Dec 31: New Year's Eve * Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
Cappadocia Balloon Ride - Please note that a signed waiver of liability will be requested locally prior to your balloon ride. In the event that the balloon ride is cancelled due to inclement weather, you will receive a full refund upon your return to the US. Please also note that the take-off time and the duration of the flight may vary due to weather conditions. Balloon rides will vary between 50 & 75 minutes according to the wind. |

The trip was amazing. Exceeded all my levels of expectations for the price. We upgraded to first class as I am a tall guy and made a big comfortable experience for me personally. The Mercedes Benz Coach was super comfy with great leg room and a bathroom. Turkey had a lot of driving as we covered so much of Turkey. The driver Ecker was a gentleman and a great driver. Our guide Serder was a gentleman too with an ample knowledge of the history and significance of landscape. He was very cleared and soft spoken and enthusiastic in his delivery. He made us feel like family and he attended every need by all tourist keeping balance and punctuality of our schedule. The hotels were very good, modern, cleaned and their staff always friendly. Food was great too. For us the Air balloon ride was a bucket list and it blew our minds. The safety and professional output by the staff and Captain it charmed our nerves and as we flew over the landscape plus the sun rising, wow, tears in our eyes. The photos and memories we created were shared in social media and our friend and family will be calling you and gate 1 travel soon. Looking forward to our next adventure.
Carlos C.
My trip to Turkey was wonderful! Our tour guide, Gulin was nothing short of amazing. She was so kind and went out of her way to ensure everyone on the tour had a fabulous time. She has such a gift of kindness and it definitely showed. I knew very little about Turkey before my trip, but now I feel like an expert. I have been a traveler for 40 years and finding someone like Gulin made my trip great! I wish every tour guide was as knowledgeable, fun, helpful and kind as she is. Please be sure to give her my best!!
Donna L.
The guide, Shenol is very well knowledgeable, educated, organized, flexible, punctual and a friendly person. Through out the Turkey Odyssey tour, he explained all historical, religious and cultural matters. He has a very good sense of humor and I really enjoyed his guidance. He is an asset to Gate-1 and I commend his dedication working for Gate-1 as a guide. Best wishes to Shenol. Great job!
Bhupendra P.
Our tour guide Faruk went above and beyond to make this a fantastic trip for us. My family is vegetarian, and so at every meal time he would ensure we had sufficient vegetarian options available to us. If not, he'd help us find and get to a local vegetarian friendly place, which was greatly appreciated as it was hard to navigate in a new country. Additionally, we had many questions and inquiries about things such as rugs, marble, and other house goods and Faruk was extremely knowledgeable and able to help us at every step. He is also extremely patient and friendly, and this was tested multiple times. He took it all with a smiling face and did not let it stop him from treating everyone with kindness. He was extremely efficient and punctual as well, allowing us to see everything we would like to but still getting to the hotels at an appropriate time for relaxing. Overall, Faruk is the best tour manager we have ever had the pleasure of having, and hope we can travel again with him someday.
Tanuja P.
My Turkish Treasures trip was absolutely incredible. My tour guide, Hakan was beyond amazing. Our driver was fantastic too. They both worked so hard for all of us the entire trip. I knew going into this trip that I was going to like Turkey..... but I left having fallen in love with Turkey. Our guide arranged for us to have a private concert at our farewell dinner with some local musicians. IT WAS AMAZING!! It was the most perfect way to say goodbye to all of the new friends I made along the way with some singing and dancing and LOTS of laughs. Hakan taught us so much about Turkish history and was always sure to point out things of interest to individuals as he got to know each of us and our own unique interests. I would gladly recommend this trip to anyone who is contemplating it. I have been on several Gate 1 trips and this is right at the top!! Thank you!!!
Jennifer S.
The trip to Turkey was absolutely fantastic!! Could not have asked for anything better! So many fascinating history sites and information! I didn't know what to expect. But the trip was amazing! Our tour guide Taner was one of the best I have ever had in all of my other trips. He was excellent! Loved the whole experience!
Robin S.
I just wanted to share how magnificent and memorable trip we had after stuck at home for three year feared from COVID. I was eagerly and anxiously planned for this trip. Eagerly, because I was stuck at home for so long and missing the fun of traveling. Anxiously, because I was not sure I am making a right choice as COVID is now diminishing but its not completely gone. I made my decision to go for it by trusting how Gate one takes care of their customers. Gate one was informing us of all the COVID precautions and safety measures to keep us safe as well as giving the fun of our life back to us. We had a wonderful tour guide who treated and took care of us just like his own family member. Keeping the mask available, hand sanitizer and everything that can keep us safe during our travel. I would like to share the names of these this wonderful guide Oguz and driver Hamid who drove us around in his coach bus safely and maintained his bus by providing clean bus, and comfortable ride. I really appreciate traveling with Gate one and will keep going with your company. I shared this experience with my friends and family and they are also looking forward to travel with Gate one soon. As life is too short and There are too many things to explore. Once again, thank you Gate one for choosing the best staff, hotels and taking care of your customers the way you do.
Anita D.
We just returned from our 13 day essential Turkey vacation , it was amazing! I cannot truly say enough good things about our experience. The history,the silk road, Ephesus, the virgin mary home, the wonderful hot air balloon ride in Cappadocia, the beautiful resort hotels and of course our first Turkish bath Hamam! Was so awesome!, but lastly I must really take a minute to share with you that the best part was our incredible tour guide Dilek. She created the most wonderful environment for our group, making everyone feel like a family with our fellow travelers, telling us each morning that she loved us and loved sharing her country with us. She ensured every person was made to feel important and catered to every single need of everyone in our group. Every request or problem was met with kindness and a smile assuring us that everything would be taken care of. She was knowledgeable in all things Turkey, funny, kind, sincere and genuine in her care of us. She never rushed us and kept a wonderful pace. By the completion of our trip we really were a family and had become very close. Dilek is a guide who goes above and beyond to ensure gate1 travelers are truly valued! I must also mention Ronaldo Lassiter in emergency customer service. Prior to our departure there was great concern regarding the Required HES covid tracking system Turkey had in place for most of the pandemic. All websites stated you still needed this to enter the country and it was difficult to acquire and noone was able to assist, except Ronaldo! He assured me he would get to the solution prior to our departure and he did. He was persistent in getting the necessary info and assuring us we would have all we needed to go! With team members like Dilek and Ronaldo, you have earned our loyalty to Gate1.
Kenneth C.
I recently returned home after being in the 13 day Affordable Turkey tour. I must say it is the trip of a life time. Not only was the scenery beautiful, the locals were super friendly, the history of layers of civilizations abundant at every site, the foods were superb.... but the most fantastic part is our tour manager, Metin. His rich resources of knowledge of the country, the history and cultures greatly enhanced our experience 300% more. The most enchanting part, is his network connection at every stop, how he introduced us with tidbits of relevant information and local residents, we did not have to feel like strangers in a new surrounding, we were like visiting friends along our way. If there were Tour Manager Award of the Year, Metin deserves it every single year! At the end of our trip, everyone wanted to take him home with us. I can not stop sharing my experience with friends after my return, nor can I stop thinking about Turkey, I want to go back again and again!!!
Hsien C.
Our tour Manager Dilek was outstanding. This was our 14th trip with Gate 1 and Dilek impressed us immensely. She embodied every quality that made our trip one of the best that we have taken. She is a credit to your company. I also want to commend our driver, Arif for his professionalism and expertise.
Jeffrey F.
An absolutely fabulous vacation. Dilek has been, by far, the best tour manager we've had in all our trips with Gate 1. Her knowledge level was amazing and her ability to share that with us was even better. It is obvious she loves her job and enjoys sharing her impressions and personal life with us. The 29 of us truly felt like a family after just 12 days!! She just knew how to draw out each traveler to make them feel a part of our adventure.
Leigh R.
My trip to Turkey was an amazing experience, very satisfied with the hotels, food, transportation, tours, and the very knowledgeable, helpful and friendly guide. Ender. I'd definitely recommend friends and family to travel with Gate 1 Travel.
Miguelina M.
Our tour manager, Aykut is very knowledgeable of the area/places we went to visit. He made the tour fun and exciting with some of his personal anecdotes. Very warm personality, caring and attentive to our needs.
Eva B.
This trip was the 13 day Affordable Turkey trip. My tour manager was Metin and the coach driver was Sezgin. If asked how many stars, out of 5, that I would give this trip I would not be able to answer. I would only be able to say 6+ stars. This trip was BEYOND incredible thanks to Metin and Sezgin. I felt completely safe during my entire trip. I was traveling solo, and they created an atmosphere that allowed me to be comfortable and make friends with the other travelers. When I would contact my family and friends back home I would tell them how much I felt like the tour group was a big family. Metin was extremely knowledgeable and catered to everyone's needs to allow them to have the best trip possible. I learned so much on this trip. I hope that one day I am able to go back! All of the hotels and restaurants were clean, the staff was kind, and the accommodations were great. The restaurants, both included on the trip and suggested by Metin, were outstanding and delicious! I have never eaten so much food in my life! I would recommend to family, friends, and everyone I meet, to travel to Turkey with Gate1 and Metin. firstname: Jessica
Jessica M.
My trip to Turkey, was amazing from airport to the airport back for my flight back home. I was impressed of our guide Owuz, he was amazing, funny and informative. I would highly recommend the guide to any other group. To me and my wife, he was very knowledgeable and friendly. He always addressed us while facing and speaking about the destination or the place we were passing. He spoke about his personal connections to the places and of previous groups he fun things they did. History is boring when you have to imagine things even though you are visiting the actual place, he made it interesting by making us imagine by being a part of the whole scenario. His history knowledge was used to entertain us by making us think about the places. Owuz was punctual, organized and not at all demanding, even though he had to adhere to the tour guidelines. Owuz was always kept the information and the tour flowing otherwise it becomes boring. It was a pleasure to be helped on this tour by Owuz. I would highly recommend, him to all the other tour groups to ask for him.
Habib B.
My husband and I had the Turkey Trip from Gate1 last February and it was the most amazing trip we ever had so far!!! Turkey is a wonderful place! The culture, history, food, people and the landscape are really great! Plus, AYKUT is the BEST Tour Manager/Guide we ever had!!! He's very funny, entertaining, knowledgeable, thoughtful, flexible and very accommodating! He made sure that the 16 of us have the best experience in that trip! We felt like we're a big family that we have a very harmonious relationship with each other. That Turkey trip is one of the most memorable one for me and my husband! It's really a great experience for us to have it with the other 14 people in our group including AYKUT and ARDALL (the best driver we had)! We're really thankful to Aykut and Ardall who made sure that all of us are safe and having a great time! Kudos to those two!!! The hotels were also great as well as the food! The hotel in Kusadasi made us all very happy when they upgraded our rooms with the sea view! They're all great and very efficient! Thank you Gate1 for the great experience we had in our Turkey Trip! Having Aykut and Ardall in your company is a blessing!
Melanie I.
Wanted to add a few comments on our Tour Manager Serdar. In a word he was outstanding. Perhaps the best tour manager we have ever experienced and we have had some very good ones. He had just the right touch in every situation, expertly worked though conflicts and solved problems expeditiously and creatively. We lost our passports during the trip and he went to great lengths to help us work through this problem. He could not have been more helpful. He also has a wonderful knowledge of history and can express it concisely and in terms we can relate to. And he has a wonderful, warm and likable personality with a great sense of humor. In short he was an outstanding Tour Manager. We could not have asked for better. Great job again Gate One!
William B.
Once one travels with Gate 1 once you never go back to travel with other companies. Gate 1 had the best hotels and fine food. Gate 1 offers more meals than any other travel company that I have used in the past. The Gate 1 tour managers are knowledgeable and very professional. Everyone in my two tours with Gate1 were very satisfied with this company. I love the fact that Gate 1 is an American company.
Manuel C.
I would like to say what a wonderful trip we had in Turkey. Meri, our tour guide could not have done a better job. She was very pleasant the whole trip, super knowledgeable about all of the sites histories. Knew all of the rest stops, where the toilets were located, helped with ordering food and was very accurate on informing us of travel times between destinations. Kept the whole group punctual and on time. She is probably the best guide we have experienced so far. Omar, our bus driver, was excellent as well. Very comfortable bus, excellent driving skills, especially in the older cities narrow streets. Was also very pleasant to around. Would highly recommend this trip to anyone.
Brian R.
It was wonderful! The highlight of the trip was our tour guide, Cagdas. The knowledge of his country and its history was outstanding in addition of being very dedicated to the group and our well being. Our luggage did not arrive in Istanbul and he was key in retrieving our luggage before we left to Canakkale. This has been the best trip ever. And my family enjoy the same way as I did. Gate 1 has great guides and drivers. The bus and the hotels were all first class and the organization of every tour, lunch, dinner, shows, were 100% on time and excellent, making it transparent for us, the traveler. Great Job Gate 1.
Cristiane A. Miami, FL
Fantastic. Perfect time, not hot and humid, not crowded. Driver Ruffat was excellent. Tour coordinator/guide Dilek was superb, very intelligent and knowledgeable, has a very good sense of humor and very attentive to the minutest details of our needs. A real people's person. She really is a big asset to Gate 1. An excellent tour coordinator and guide. Hotels and locations were great, staff service was excellent, tours were great and very informative and educational, and above all tour price was unbeatable. My wife and I and my sister in law plan to do this trip again with the rest of our family members in the future.
David B. Cypress, CA
It was awesome we are so satisfied with Gate 1 Travel our friends were amazed with all the the hotels, cities, driver and Dalin the guide was amazing and his knowledge of the culture really made our trip amazing. I can’t stop thanking Gate 1 for this amazing experience. Will definitely recommend to family and friends.
Carol R. Doral, FL
It was great. We learnt so much about the country. Really happy the way the tour was run. Our guide Dalim was one of the best guides we have ever had. What an amazing man with such a great heart and so patient. He has so much knowledge, there wasn’t any question he couldn’t answer. We would definitely recommend Gate 1 Travel to anyone wanting to travel. Very very happy. Thank you so much.
Wendy V. Warnbro, Australia
It was an absolutely wonderful trip. Every day was packed with so many important and beautiful things to see. Our tour guide Erdal did a fantastic job--his knowledge of the country was nothing short of impressive. Thanks to Gate 1 for this beautiful experience!
Deborah T. Vineland, NJ
We would highly recommend this trip. . Our guide was terrific. His name was Emray. The history of Turkey is fascinating. I took a 12 week lecture course prior to departure and our guide was very accurate and enthusiastic. The hot air balloon ride in Cappadocia was great fun. Many friends and family members were concerned for our safety before we left. Their concern was completely unfounded. We found the Turkish people, that we came into contact with, to be very welcoming and friendly. Thank you for offering this opportunity.
Ed B. North Chesterfield, VA
Our trip was wonderful. We had an amazing time and enjoyed it very much . But the best part of the trip was our tour guide, Mr. Tan. He was the most knowledgeable guide we had ever. The pride in his country, his heritage and his obvious love of history impressed everyone on the trip. Thanks to him we learned a lot about Turkish history and culture. This trip was an amazing introduction to Turkey.
Nataliya P. Brooklyn, NY
My trip was amazing like the previous one, I had a wonderful time. Everything went smoothly from day one till I returned home safe. Thank you Gate 1. And special thanks to our guide Sayat who made our stay pleasant and fun; he is so kind, funny, he took good care of us like we were a family. Gate 1 is lucky to have him. I am looking forward to my next trip with you which I've already booked.
Maral T. Québec, Canada
The Turkey tour was fantastic! Wonderful accommodation, small group with great people, clean and comfortable bus, and a GREAT guide, Sayat!
James K. Calgary, AB
Our Turkey trip was intense ( a lot of walking ) but wonderful in many ways. The history is just amazing. Walking through the ruins of ancient civilization thousands of years ago was surreal. Our tour director Metin was excellent/ very knowledgeable in the history of Ancient times as well as Turkey. The tour driver Kadir was great as well. Thank you for being a part of a wonderful/ memorable trip.
Marylou S. East Brunswick, NJ
We had a wonderful time and was quite amazed at Turkey overall. It was nothing like what we were expecting. We never felt unsafe which for many people is a reason for not going. Highlights were the Blue Mosque, Hagia Sofia, Topkapi, in Istanbul, Ephesus and Heiropolis on the road and, of course Cappadocia. Would definitely recommend this trip.
Arlene S. Ontario, Canada
Our trip was awesome, excellent selection of cities, perfect location of hotels, and most of all the guide, Cagdas (hoping pronounced correctly) was very informative, accommodative and professional. Last but not the least the driver Farhaat, never made us think that we were in the bus and his driving was flawless. Once again very memorable trip and hopefully we will be looking for further Gate 1 tours.
Mohammedi and Farida S. Stirling, Australia
I can't think of any other word to describe our trip to The Magnificent Turkish Treasure. What an amazing itinerary........The hot air balloon ride in Coppadocia, Pamukkale, Ephesus and the visit to the House of the Virgin Mary, the underground city and all the other sites. It was an awesome and unforgettable trip. Our Tour Director Mehmet is a walking encyclopedia (I'll give him a 10). Our hotels are all 5 stars. Gate 1 you're # 1! This is our 6 Gate 1 trip. I'm in the process of booking Egypt and Morocco.
Vincent and Aurora L. Dumont, NJ
Our trip to Turkey was great! I had a fabulous time. I would like to especially commend our awesome tour manager, Dilek. With her degree in Archaeology, she is extremely knowledgeable of the complicated history of Turkey. We got in depth information of all the sights we visited. She has a great sense of humor which made those long drives fun and interesting. She is very good with people and managed to keep everything harmonious and on schedule despite the 41 personalities she had to deal with. She ensured that all our needs were taken cared of and reasonable requests were accommodated. In addition, I would also like to mention that Ekrem is an excellent driver who made sure that we got to our destination safely. He kept the bus clean and orderly at all times which made the bus rides very pleasant. Gate 1 is very fortunate to have both Dilek and Ekrem on your team.
Eloisa C. San Bruno, CA
It was a wonderful trip! It was my first trip with a tour and also my first with Gate 1. It exceeded my expectations. Turkey was amazing and the experience Gate 1 provided allowed me to experience this. The tour agenda was physically tiring, but to be expected for the amount of activities and distances traveled throughout Turkey. Particularly I need to give credit to the Tour Manager, Ender, who was absolutely fantastic - extraordinarily knowledgeable, caring and friendly, and looked out for our best interests, safety, and just went above and beyond. It was a memorable trip. Thanks Gate 1 for the entire experience!
Geraldine K. San Gabriel, CA
We really enjoyed our trip to Turkey. Our guide had a PHD in History and really knew the history and the culture of the country. The hotels, food and the people of Turkey were great. The entire trip was very well organized. I would truly recommend this trip. Thank you Gate 1!
Frederick S. Lutz, FL
We had a great trip. The guide Cagdas and our driver Kadir were excellent. Cagdas managed to teach us a lot of history in an interesting way so that no one was bored. A highlight was the balloon ride and I would advise everyone to try it. The accommodation and included meals were very good.
Maureen M. New South Wales, Australia
It was a wonderful trip! We want to especially commend our guide, Ahmet. He was possibly the BEST GUIDE we have had with Gate 1 or any other travel company. Turkey has a complicated and very long history compared to many other places we have visited. He was extremely knowledgeable about all the places we visited, and gave us appropriate in-depth information based on our interests. I had done some preliminary reading on ancient history, and when quizzed, he definitely knew his stuff! Big smile! He handled the sensitive religious transitions and eras perfectly - he gave narratives about the different times and transitions without offending any culture or belief system. Not an easy thing to do in some cases... He would offer an opinion at times, but would ALWAYS preface these comments as his opinion and not as a 'fact'. This was much appreciated by all in our group. Above all, Ahmet had a very funny sense of humor and we would all laugh at some of the 'lost in translation' and different cultural difference situations. He is extremely kind, and always put the needs of his customers, us, in first place and did everything in his power to keep 29 different personalities all in a 'happy place'. He is completely thorough in his duties, and executes these duties flawlessly. I have some special dietary needs, and he always attempted to do his best to make sure that I was accommodated. He worked diligently with the hotels to help everyone with their needs. You have a valuable employee, thank you for sharing him with us.
Kathryn K. Chandler, AZ
What a fabulous time Elizabeth and I had, it was great. As usual Gate 1 ticked all the boxes, fantastic guide (a walking history book), wonderful driver, beautiful hotels, great food, lots of "pit stops" and lots of time for good photo opportunities. Turkey itself was amazing - the incredible history, the ruins, the bazaars, Gallipoli - what can I say, one of the best trips Elizabeth and I have ever done. We loved Istanbul, felt safe all the time walking around on our own and the Turkish people were very welcoming. I would recommend this trip to anyone. Can't wait for the cruise in October!
Jean S. Tasmania, Australia
Our tour of Turkey was wonderful! The group we traveled with was well-suited to each other, and our tour guide, Ender, was a wealth of information. Thank you for a great experience Gate 1!
Ann T. Fallbrook, CA
We had a wonderful trip. We really enjoyed Turkey. Our guide Shenoy was superb. Very patient and very well versed with history, geography and all aspects of Turkey. We enjoyed the coastal Turkey as well as the central part of Turkey. Great food, and very hospitable people. Gate 1 did it again!
Lalitha R. Laguna Niguel, CA
Fantastic our guide Aykut was wonderful & so passionate about his country and history .... 27 years of experience and a former teacher. We will be recommending Gate 1 to our friends and family, excellent service, hotels and food.
Donald S. NSW, Australia
We travel a lot. For us this is the most memorable trip of our life. Gate 1 did not leave us with anything to complain about. Hotels were beautiful, food was excellent. Our tour Guide was an awesome person, very kind and always helpful. He explained every little detail about the History of Turkey.
Margaret S. Ashburn, VA
I had a wonderful time and was quite amazed at Turkey overall. It was nothing like what I was expecting. Sinol, the Gate 1 guide, was excellent, he had a great sense of humour and a wealth of knowledge not just on Turkey but the whole region. The accommodation was also excellent.
Donald D. Northern Territory, AU
The trip was pleasant and the tour guid Mr. Namik is very professional. Hopefully will go back again to Turkey, there are so many cultural and historical places to explore.
Nidal S. Nutley, NJ
We would like to thank gate 1 travel it is the first time we traveled with you. And believe us it wont be the last. We are amazed with all your organization your planning...Now let us talk about Ender. He was just the best guide in the world. Kind, loves his country and he transmitted to us all his passion, smart, very cordial, taking care of all of us at all times. There are not enough words to describe him. He was a big part of a successful trip. The driver was an excellent, very kind, just an amazing person. We cannot thank you enough for this wonderful trip, your staff is just perfect and they transmitted to us all good vibes. Thank you, thank you, thank you.
Lizzet D. Mission, TX
The trip was great! In fact It was the best experience I ever had. Very comfortable upscale service. Thoughtfully designed visiting schedule. Knowledgable, friendly and charismatic tour director Ender.
Vladimir Y. Brooklyn, NY
Our trip to Turkey was outstanding! Our guide, Yucel, was a treasure trove of history, archaeology and culture. We learned so much about Turkey that we did not know. I would highly recommend this trip to anyone considering in the least.
Marlo F. Durango, CO
We had another fabulous trip with Gate 1...The people were kind and hospitable. They thanked us for coming to visit. The country is clean from garbage, homelessness and drugs. We never felt unsafe which for many people is a reason for not going. Our Tour manager/ guide was top notched Delek Celek. She kept us entertained, ontime and was a delight. She was so knowledgable about her country and all the events within her country. We loved Turkey and I was so happy to spread the word through Facebook our wonderful trip. Everything was perfect!!!!!!!!
Suzanne G. Astoria, OR
In a nutshell, the trip was fabulous in every respect. I could not have been more pleased with the quality of service and all the amazing experiences that were included. The trip was made even more special by the attention, knowledge and caring of our guide, Oguz. He provided a wonderful introduction to his country and was top-notch, truly. I look forward to more adventures with Gate 1!
Kathy H. Apatos, CA
We had a wonderful time. Had the best guide, excellent service, good tour, comfortable bus for land tours and hotels. Balloon ride was terrific. Our group was very friendly. Ender, our tour manager was the best! His superb knowledge of history and top rated hand-holding service at every step of the way is acknowledged. He is an asset to Gate1.
Dilip S. Boca Raton, FL