10 Day Copper Canyon: Mexico & Tucson

From

$2129

Land Only

$2499*

Air & Land

10 Day Copper Canyon: Mexico & Tucson

From

$2129

Land Only

$2499*

Air & Land


Video
Book Now!
Friends & family

Featured Hotels

Wednesday Departure
DoubleTree Suites by Hilton Hotel Tucson Airport Tucson, AZ
Hotel Hacienda Nuevo Casas Grandes
Hotel Mirador Estacion Posada Barrancas, Chihuahua
Posada Del Hidalgo Hotel El Fuerte, Sinaloa
Hotel Torres del Fuerte El Fuerte, Sinaloa
La Mansión, Casa Encantada or Luz del Sol Alamos
Marinaterra Hotel & Spa San Carlos Nuevo Guaymas
Friday Departure

Click a Date to Book Online

Click a Date to Book Online

2022 Dates & Prices Single Supplement: $550
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Wed, Dec 21  (Sold Out) $2129 $2499*

Not Included:
Transfers and gratuities.


Additional Information:
Passport information for all passengers must be submitted before documents can be issued.

Passengers arriving on Day 1 should select flights that arrive no later than 5 PM.

For arrival and departure on North America packages with US gateways, transfers are not included with Air & Land packages nor available on an optional basis. See Trip Preparation -> Arrival & Departure for more information regarding options to transfer to your hotel.


Accommodation Details:
Accommodations in Alamos will be in either Casa de los Tesoros, La Mansion or Casa Encantada.

Triple rooms consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This active program, includes long drives, covering a good amount of ground each day. In return, you will be rewarded with stops at fascinating sites. Expect up to four hours walking on some touring days. A few early wake-ups as well as two seven hour long bus rides, (transit to and from Mexico) and one eight hour long bus ride from Nuevo Casas Grandes to Posada Barrancas are necessary to cover the territory. The pace is fast, however you will encounter some uneven surfaces, stairs, steps and significant slopes. The elevation throughout the program varies and may be a consideration for those who have heart conditions or are otherwise affected by high altitude. Hotels may provide limited amenities. Airport transfers are not included. Consider a taxi or shared ride service as the least expensive options. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Round trip flights Los Angeles-Tucson, Tucson-Los Angeles
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 9 nights accommodations
    • 2 nights Tucson
    • 1 night Nuevo Casas Grandes
    • 2 nights Posadas Barrancas
    • 1 night El Fuerte
    • 1 night Alamos
    • 2 night San Carlos
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • Train Chihuahua-Pacífico (El Chepe)
  • 23 meals: 9 breakfasts, 7 lunches, 7 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Services of English-speaking local guides
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring
 

Special Features

  • Discover the archaeological site of Paquime, a UNESCO World Heritage Site
  • Demonstration of Mata Ortiz Pottery, one of the world's most innovative ceramics
  • Travel on an aerial tramway that descends over 4,500 feet into the Copper Canyon
  • Meet the Tarahumara Indians whose way of life has not changed in centuries
  • A scenic train ride on the Chihuahua Pacifico railroad
  • Travel to picturesque El Fuerte, the "Gateway to the Copper Canyon"
  • Stroll the streets of the colonial city of Alamos, a designated National Monument
  • Scenic private boat cruise on the shimmering Sea of Cortez
  • Tour the Guaymas Pearl Farm, the first cultured pearl farm in the Americas

Is This Trip Right for You?

This active program, includes long drives, covering a good amount of ground each day. In return, you will be rewarded with stops at fascinating sites. Expect up to four hours walking on some touring days. A few early wake-ups as well as two seven hour long bus rides, (transit to and from Mexico) and one eight hour long bus ride from Nuevo Casas Grandes to Posada Barrancas are necessary to cover the territory. The pace is fast, however you will encounter some uneven surfaces, stairs, steps and significant slopes. The elevation throughout the program varies and may be a consideration for those who have heart conditions or are otherwise affected by high altitude. Hotels may provide limited amenities. Airport transfers are not included. Consider a taxi or shared ride service as the least expensive options. This is a Classic program. For more information, click here.

Friends & family
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Wednesday - Arrive in Tucson
Arrive in Tucson. Tonight, an orientation meeting with your Tour Manager at approximately 7 PM, introduces you to the exciting journey that awaits you in Mexico. After a Welcome Drink with your fellow travelers, the remainder of the evening is at leisure. We recommend that you select flights which arrive in your destination no later than 5 PM on Day 1 of the itinerary or earlier, if possible
Overnight: Tucson

DAY 2, Thursday - Cross the Border into Mexico, Arrive in Nuevo Casas Grandes
Depart Tucson early in the morning on a long drive. Cross the border* into Mexico, Bienvenidos! Stop for lunch en route. Drive through parts of the Chihuahua Desert, the largest in North America. During the 14th to 15th centuries, Nuevo Casas Grandes was a major trading center, before the Spanish conquest of Mexico. Tonight, attend a festive Mexican-style reception followed by dinner with your fellow travelers
*May experience delays at border crossing
Overnight: Nuevos Casas Grandes
Meals: Breakfast, Lunch, Dinner

DAY 3, Friday - Nuevo Casas Grandes, Travel to Posadas Barrancas
Nuevo Casas Grandes, is home to Mexico's famous archaeological site of Paquime, undoubtedly the most important ruins in Northern Mexico, designated a UNESCO World Heritage Site. View the maze-like adobe remnants and the ceremonial mounds in a broad valley with panoramas to distant mountains. Walk by the House of the Cross, believed to be a temple and observatory, and the House of the Serpent, where animals were raised. Visit with potters from the village of Mata Ortiz. After a long drive, arrive in Posada Barrancas on the rim of the Copper Canyon. Dinner is at the hotel
Overnight: Posadas Barrancas
Meals: Breakfast, Lunch, Dinner

DAY 4, Saturday - Aerial Tram into the Copper Canyon, Tarahumara Indians
Join the interesting discussion this morning on the interpretation of the unique Tarahumara Indian arts and crafts. Then, get ready for your visit to the rim of the Copper Canyon. Board the aerial tram* that takes you across the canyon, descending almost 4,500 feet into the center to experience its grandeur; a truly breathtaking experience. The rest of the day is spent exploring this dramatic area, one of the greatest undiscovered natural treasures of North America. Hear about the geological forces that created the seven individual canyons, collectively known as the Copper Canyon or Barrancas del Cobre
*Due to local conditions, the order of sightseeing might be altered. Details will be provided locally by your Tour Manager
Overnight: Posadas Barrancas
Meals: Breakfast, Lunch, Dinner

DAY 5, Sunday - Scenic Train Ride
Time to relax this morning or explore the Canyon Rim on your own. After lunch, depart Posadas Barrancas aboard a railcar and begin the astonishing journey on the Chihuahua al Pacífico railroad, considered one of the most dramatic railway journeys in the Western Hemisphere. The rail line, an engineering marvel, took almost 100 years to build in this very difficult and rugged terrain. Descend into the foothills of the Sierra Madre Mountains to El Fuerte, traveling from almost 7,500 feet to sea level, while passing through numerous tunnels and over spectacular soaring bridges with awe-inspiring views
Overnight: El Fuerte
Meals: Breakfast, Dinner

DAY 6, Monday - Capomos, Travel to Alamos
Today, depart El Fuerte and head to the native Mayo village of Capomos. During a home visit, learn about the Mayo Indians and their culture. Witness ceremonial dances accompanied by traditional native instruments and participate in a tortilla making demonstration. Conclude your visit with a talk about herbal medicine used by the Mayo people. Next, travel through the rich farmlands of the Sierra Madre mountains to the quaint old silver town of Alamos. This charming city's cobblestone streets are lined with beautiful Spanish colonial buildings. Dinner tonight is highlighted by a music and dance cultural presentation by costumed performers
Overnight: Alamos
Meals: Breakfast, Lunch, Dinner

DAY 7, Tuesday - Walking Tour in Alamos, San Carlos
Take a morning stroll in the streets of Los Alamos with a local guide who introduces you to the history of this colonial city, a designated National Monument. Its elaborate mansions, restored to their original glory, date back to a bygone era when the silver mines here were among the richest in the world. After lunch, travel through the rich farmlands of Sonora, before arriving in San Carlos, a fishing village and resort community perched on the Sea of Cortez, known for its crystal-clear warm waters and beautiful sunsets
Overnight: San Carlos
Meals: Breakfast, Lunch, Dinner

DAY 8, Wednesday - Cruise on the Sea of Cortez, Pearl Farm
Board a private boat this morning for a scenic cruise on the shimmering Sea of Cortez; a highlight of the day! Conditions permitting, you may see turtles, pelicans, dolphins, or even sea lions. After, take a fascinating tour of the Guaymas Pearl Farm, the first cultured pearl farm in the Americas, and an ongoing research facility of pearl-producing oysters. Here learn about the specialized art of pearl oyster farming, grading, and quality selection. Then, an opportunity to view the finished products of pearls in all shapes, sizes, and colors. Afterward, continue to Mirador, a popular viewpoint over the Sea of Cortez where you can view the beautiful terrain of the region. Return to the hotel for lunch. The afternoon is yours to relax by the pool, suntan on the beach, or shop to your heart's content. This evening join your newfound friends and Tour manager for a Farewell Dinner
Overnight: San Carlos
Meals: Breakfast, Lunch, Dinner

DAY 9, Thursday - Cross the Border into the United States
Today, depart early in the morning on a long drive. Along the way, stop at cosmopolitan Hermosillo. View the lovely colonial Cathedral and the Government Palace, decorated with multicolored murals portraying the history of the Sonoran region. Continue through the Sonoran Desert with its long stretches of flat scrub and unusual organ-pipe cacti before you re-enter the USA through Nogales, Arizona
Overnight: Tucson
Meals: Breakfast, Lunch

DAY 10, Friday - Return Home
Transfer independently to the airport for your departure flight
Meals: Breakfast

DAY 1, Friday - Arrive in Tucson
Arrive in Tucson. Tonight, an orientation meeting with your Tour Manager at approximately 7 PM, introduces you to the exciting journey that awaits you in Mexico. After a Welcome Drink with your fellow travelers, the remainder of the evening is at leisure. We recommend that you select flights which arrive in your destination no later than 5 PM on Day 1 of the itinerary or earlier, if possible
Overnight: Tucson

DAY 2, Saturday - Cross the Border into Mexico, Arrive in Nuevo Casas Grandes
Depart Tucson early in the morning on a long drive. Cross the border* into Mexico, Bienvenidos! Stop for lunch en route. Drive through parts of the Chihuahua Desert, the largest in North America. During the 14th to 15th centuries, Nuevo Casas Grandes was a major trading center, before the Spanish conquest of Mexico. Tonight, attend a festive Mexican-style reception followed by dinner with your fellow travelers
*May experience delays at border crossing
Overnight: Nuevos Casas Grandes
Meals: Breakfast, Lunch, Dinner

DAY 3, Sunday - Nuevo Casas Grandes, Travel to Posadas Barrancas
Nuevo Casas Grandes, is home to Mexico's famous archaeological site of Paquime, undoubtedly the most important ruins in Northern Mexico, designated a UNESCO World Heritage Site. View the maze-like adobe remnants and the ceremonial mounds in a broad valley with panoramas to distant mountains. Walk by the House of the Cross, believed to be a temple and observatory, and the House of the Serpent, where animals were raised. Visit with potters from the village of Mata Ortiz. After a long drive, arrive in Posada Barrancas on the rim of the Copper Canyon. Dinner is at the hotel
Overnight: Posadas Barrancas
Meals: Breakfast, Lunch, Dinner

DAY 4, Monday - Aerial Tram into the Copper Canyon, Tarahumara Indians
Join the interesting discussion this morning on the interpretation of the unique Tarahumara Indian arts and crafts. Then, get ready for your visit to the rim of the Copper Canyon. Board the aerial tram* that takes you across the canyon, descending almost 4,500 feet into the center to experience its grandeur; a truly breathtaking experience. The rest of the day is spent exploring this dramatic area, one of the greatest undiscovered natural treasures of North America. Hear about the geological forces that created the seven individual canyons, collectively known as the Copper Canyon or Barrancas del Cobre
*Due to local conditions, the order of sightseeing might be altered. Details will be provided locally by your Tour Manager
Overnight: Posadas Barrancas
Meals: Breakfast, Lunch, Dinner

DAY 5, Tuesday - Scenic Train Ride
Time to relax this morning or explore the Canyon Rim on your own. After lunch, depart Posadas Barrancas aboard a railcar and begin the astonishing journey on the Chihuahua al Pacífico railroad, considered one of the most dramatic railway journeys in the Western Hemisphere. The rail line, an engineering marvel, took almost 100 years to build in this very difficult and rugged terrain. Descend into the foothills of the Sierra Madre Mountains to El Fuerte, traveling from almost 7,500 feet to sea level, while passing through numerous tunnels and over spectacular soaring bridges with awe-inspiring views
Overnight: El Fuerte
Meals: Breakfast, Dinner

DAY 6, Wednesday - Capomos, Travel to Alamos
Today, depart El Fuerte and head to the native Mayo village of Capomos. During a home visit, learn about the Mayo Indians and their culture. Witness ceremonial dances accompanied by traditional native instruments and participate in a tortilla making demonstration. Conclude your visit with a talk about herbal medicine used by the Mayo people. Next, travel through the rich farmlands of the Sierra Madre mountains to the quaint old silver town of Alamos. This charming city's cobblestone streets are lined with beautiful Spanish colonial buildings. Dinner tonight is highlighted by a music and dance cultural presentation by costumed performers
Overnight: Alamos
Meals: Breakfast, Lunch, Dinner

DAY 7, Thursday -Walking Tour in Alamos, San Carlos
Take a morning stroll in the streets of Los Alamos with a local guide who introduces you to the history of this colonial city, a designated National Monument. Its elaborate mansions, restored to their original glory, date back to a bygone era when the silver mines here were among the richest in the world. After lunch, travel through the rich farmlands of Sonora, before arriving in San Carlos, a fishing village and resort community perched on the Sea of Cortez, known for its crystal-clear warm waters and beautiful sunsets
Overnight: San Carlos
Meals: Breakfast, Lunch, Dinner

DAY 8, Friday - Cruise on the Sea of Cortez, Pearl Farm
Board a private boat this morning for a scenic cruise on the shimmering Sea of Cortez; a highlight of the day! Conditions permitting, you may see turtles, pelicans, dolphins, or even sea lions. After, take a fascinating tour of the Guaymas Pearl Farm, the first cultured pearl farm in the Americas, and an ongoing research facility of pearl-producing oysters. Here learn about the specialized art of pearl oyster farming, grading, and quality selection. Then, an opportunity to view the finished products of pearls in all shapes, sizes, and colors. Afterward, continue to Mirador, a popular viewpoint over the Sea of Cortez where you can view the beautiful terrain of the region. Return to the hotel for lunch. The afternoon is yours to relax by the pool, suntan on the beach, or shop to your heart's content. This evening join your newfound friends and Tour manager for a Farewell Dinner
Overnight: San Carlos
Meals: Breakfast, Lunch, Dinner

DAY 9, Saturday - Cross the Border into the United States
Today, depart early in the morning on a long drive. Along the way, stop at cosmopolitan Hermosillo. View the lovely colonial Cathedral and the Government Palace, decorated with multicolored murals portraying the history of the Sonoran region. Continue through the Sonoran Desert with its long stretches of flat scrub and unusual organ-pipe cacti before you re-enter the USA through Nogales, Arizona
Overnight: Tucson
Meals: Breakfast, Lunch

DAY 10, Sunday - Return Home
Transfer independently to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Mexico - Passport information must be submitted to Gate 1 Travel at least 45 days prior to departure. The Mexican National Migration Institute requires migrations forms be finalized in advance.

Children Under 18 Traveling to Mexico - Special requirements apply to minor children using travel documents and who are not being accompanied by a parent or legal guardian. The Mexican National Immigration Institute (INM) requires a consent document for minors (under 18 years of age) traveling if the minor is DEPARTING Mexico, by air or sea, alone or with someone other than a parent or legal guardian who is of legal age (grandparent, uncle/aunt, school group leader, etc.), and is using Mexican documents to travel (birth certificate, passport, temporary or permanent Mexican residency). The US Embassy recommends all minors traveling without both parents carry a notarized consent letter at all times in the event immigration officials request one. For more information, please visit http://travel.state.gov/content/passports/english/country/mexico.html

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Mexico - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
United States - The weather in the United States varies according to geographical area. The hottest period is from June to August and the coolest from November to February. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. You may encounter mosquitoes during warm and hot weather. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

USA Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#usa-weather

Mexico - Mexico has two main seasons; The rainy season is from June to October, and the dry season is from November to May. The climate changes greatly depending on latitude and altitude. The weather in Mexico is as varied as its geography, which includes tropical forests, arid deserts, fertile valleys and snow-covered mountains. While the Copper Canyon region is warm year-round, it can be quite cool, especially in the evening. The highland region ranges from alpine to temperate, while the canyon valleys are considered subtropical. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. You may need to walk up steep hills or over rough terrain. Sunscreen and a hat or sunglasses are also recommended.

Mexico Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#mexico-weather.

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

MEXICO: Books
The People's Guide to Mexico by Carl Franz
On Mexican Time by Tony Cohan
The Pearl by John Steibeck
The Log from The Sea of Cortez by John Steinbeck
Born to Run by Christopher McDougal
The Treasures of the Sierra Madre by B. Traven

MEXICO: Films
Sin Nombre (2009)
The Violin (2005)
Frida (2002)
Viva Zapata (1952)
Treasure of the Sierra Madre (1948)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Mexico - If you are arriving from a domestic flight and your luggage does not arrive, do not route your luggage to the nearest airport in Mexico. Advise the airport to send luggage to the Tuscon hotel and join with the group.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Mexico taxes of up to US $30
Entry Fees/Departure taxes are required as follows: Mexico taxes of up to US $30
What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Mexico - For Tucson arrivals only, if you arrive at the start of the tour via a domestic flight which is delayed for any reason causing you to miss the approximately 7AM transfer to Mexico on Day 2, do not route yourself to the nearest airport in Mexico to join the tour. Arrive to Tuscon and contact Gate 1 to have alternative arrangements made to join the group as quickly as possible. This may require multiple unaccompanied transfers.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Tucson
* Distance from Hotel to Airport: 10 miles
* Approx. Taxi Cost: $30
* Approx. Ride Share Cost: $21
* Approx. Airport Shuttles Cost: $30-85
* Approx. Private Car Cost: $180

DoubleTree Suites by Hilton Hotel Tucson Airport provides a shuttle service from the airport (fee may be applicable)
Desert Diamond Casino Hotel provides a shuttle service from the airport (fee may be applicable)

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

United States - Hotels in the United States are generally local or international chains of standard quality with a variety of amenities. Locally owned properties may have features that encompass the style of the region. Hotels in the National Park regions often provide limited amenities and due to limited outdoor lighting in the evenings, a flashlight is recommended. Many hotels require a credit card at check-in to cover incidentals.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Mexico - Some hotels do not provide safe deposit boxes.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: North America

Tour Manager (Coordinator; may or may not act as a guide): US $8-10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $5-7 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters: Included

Mexico - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often do not include a service charge. 15% is customary for good service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Mexico - The Mexican Peso is the currency of Mexico.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Mexico - Large shops and hotels will typically have full credit card services, available often with a favorable exchange rate. Small vendors will typically only accept cash but might take small denomination US bills.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

U.S. Customs & Shipping Charges
Mexico - All articles acquired in Mexico must be declared. For extended and more detailed information, please visit the Department of Homeland Security's website: http://www.cbp.gov/travel/us-citizens/cbp-reqs-mexico

Mexico - From street vendors to bustling markets travel in Mexico provides ample opportunities for shopping. Prices can be listed in either Mexican Pesos or in US Dollars. If you are ever unsure, do not hesitate to ask. Bartering with vendors is acceptable varying on region; however, when dealing with indigenous communities it is often seen as insulting. Ironwood carvings in San Carlos and Mata Ortiz pottery in Nuevos Casas Grandes are good regional buys. El Fuerte is known for its beautiful palm hats, woven rugs and hammocks. The Tarahumara people make a variety of baskets and handicrafts.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Mexico - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Mexico, there are significant issues with theft against tourists in public places. Always keep valuables in a safe place and avoid walking alone. It is advised that travelers avoid contact with children, including taking photographs, especially in rural areas. Passengers should not travel alone after dark. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
United States
  • General Emergency: 911

Mexico
  • Red Cross: 065
  • Federal Police: 1-800-4623-6346
  • Angeles Verdes (Tourism Emergency): 078
  • Ministry of Tourism (SECTUR): 555-250-0123
  • U.S. Embassy Mexico City: (52)(55)5080-2000
  • Australian Embassy Mexico City: (52)(55)1101-2200

Languages
United States - English is the local language.

Mexico - Spanish is the official language. Many indigenous languages are also spoken throughout the country.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

United States - No converters or transformers will be necessary for US residents when traveling anywhere within the United States.

Mexico - The voltage used is 120 volts.

Code of Conduct
United States - Americans tend to be very friendly and informal, even with strangers. Greetings are usually casual and speaking on a first name basis is common. A handshake is the customary greeting, especially upon first meetings. Casual attire is generally expected unless in a formal situation.

Mexico - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking is acceptable unless otherwise noted and is specifically prohibited on public transport and in cinemas and theaters. Shaking hands is the standard greeting. Normal courtesies should be observed. The Catholic Church is highly respected in the community, and jokes at the expense of the Church are considered to be in poor taste.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Mexico - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. It is advised to stick to food from reputable vendors. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - United States

Holidays 2022

Jan 1: New Year's Day
Jan 17: Martin Luther King, Jr. Day
Feb 21: President's Day
Apr 17: Easter
May 30: Memorial Day
Jul 4: Independence Day
Sep 5: Labor Day
Nov 11: Veteran's Day
Nov 24: Thanksgiving
Dec 25: Christmas

Holidays 2023

Jan 1: New Year's Day
Jan 2: New Year's Day observed
Jan 16: Martin Luther King, Jr. Day
Feb 20: President's Day
Apr 9: Easter
May 29: Memorial Day
Jul 4: Independence Day
Sep 4: Labor Day
Nov 11: Veteran's Day
Nov 23: Thanksgiving
Dec 25: Christmas

Holidays - Mexico

Holidays 2022

Jan 1: New Year's Day
Feb 7: Constitution Day
Mar 21: Birthday of Benito Juarez
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
May 1: Labour Day
May 5: Anniversary of the Battle of Puebla
Sep 16: Independence Day
Oct 10: Dia de la Raza
Nov 1: Dia de los Muertos
Nov 21: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

Holidays 2023

Jan 1: New Year's Day
Feb 6: Constitution Day
Mar 20: Birthday of Benito Juarez
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla
Sep 16: Independence Day
Oct 9: Dia de la Raza
Nov 1: Dia de los Muertos
Nov 20: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Mexico - Passport information must be submitted to Gate 1 Travel at least 45 days prior to departure. The Mexican National Migration Institute requires migrations forms be finalized in advance.

Children Under 18 Traveling to Mexico - Special requirements apply to minor children using travel documents and who are not being accompanied by a parent or legal guardian. The Mexican National Immigration Institute (INM) requires a consent document for minors (under 18 years of age) traveling if the minor is DEPARTING Mexico, by air or sea, alone or with someone other than a parent or legal guardian who is of legal age (grandparent, uncle/aunt, school group leader, etc.), and is using Mexican documents to travel (birth certificate, passport, temporary or permanent Mexican residency). The US Embassy recommends all minors traveling without both parents carry a notarized consent letter at all times in the event immigration officials request one. For more information, please visit http://travel.state.gov/content/passports/english/country/mexico.html

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Mexico - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
United States - The weather in the United States varies according to geographical area. The hottest period is from June to August and the coolest from November to February. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. You may encounter mosquitoes during warm and hot weather. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

USA Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#usa-weather

Mexico - Mexico has two main seasons; The rainy season is from June to October, and the dry season is from November to May. The climate changes greatly depending on latitude and altitude. The weather in Mexico is as varied as its geography, which includes tropical forests, arid deserts, fertile valleys and snow-covered mountains. While the Copper Canyon region is warm year-round, it can be quite cool, especially in the evening. The highland region ranges from alpine to temperate, while the canyon valleys are considered subtropical. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. You may need to walk up steep hills or over rough terrain. Sunscreen and a hat or sunglasses are also recommended.

Mexico Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#mexico-weather.

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

MEXICO: Books
The People's Guide to Mexico by Carl Franz
On Mexican Time by Tony Cohan
The Pearl by John Steibeck
The Log from The Sea of Cortez by John Steinbeck
Born to Run by Christopher McDougal
The Treasures of the Sierra Madre by B. Traven

MEXICO: Films
Sin Nombre (2009)
The Violin (2005)
Frida (2002)
Viva Zapata (1952)
Treasure of the Sierra Madre (1948)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Mexico - If you are arriving from a domestic flight and your luggage does not arrive, do not route your luggage to the nearest airport in Mexico. Advise the airport to send luggage to the Tuscon hotel and join with the group.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Mexico taxes of up to US $30
Entry Fees/Departure taxes are required as follows: Mexico taxes of up to US $30
What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Mexico - For Tucson arrivals only, if you arrive at the start of the tour via a domestic flight which is delayed for any reason causing you to miss the approximately 7AM transfer to Mexico on Day 2, do not route yourself to the nearest airport in Mexico to join the tour. Arrive to Tuscon and contact Gate 1 to have alternative arrangements made to join the group as quickly as possible. This may require multiple unaccompanied transfers.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Tucson
* Distance from Hotel to Airport: 10 miles
* Approx. Taxi Cost: $30
* Approx. Ride Share Cost: $21
* Approx. Airport Shuttles Cost: $30-85
* Approx. Private Car Cost: $180

DoubleTree Suites by Hilton Hotel Tucson Airport provides a shuttle service from the airport (fee may be applicable)
Desert Diamond Casino Hotel provides a shuttle service from the airport (fee may be applicable)

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

United States - Hotels in the United States are generally local or international chains of standard quality with a variety of amenities. Locally owned properties may have features that encompass the style of the region. Hotels in the National Park regions often provide limited amenities and due to limited outdoor lighting in the evenings, a flashlight is recommended. Many hotels require a credit card at check-in to cover incidentals.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Mexico - Some hotels do not provide safe deposit boxes.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: North America

Tour Manager (Coordinator; may or may not act as a guide): US $8-10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $5-7 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters: Included

Mexico - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often do not include a service charge. 15% is customary for good service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Mexico - The Mexican Peso is the currency of Mexico.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Mexico - Large shops and hotels will typically have full credit card services, available often with a favorable exchange rate. Small vendors will typically only accept cash but might take small denomination US bills.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

U.S. Customs & Shipping Charges
Mexico - All articles acquired in Mexico must be declared. For extended and more detailed information, please visit the Department of Homeland Security's website: http://www.cbp.gov/travel/us-citizens/cbp-reqs-mexico

Mexico - From street vendors to bustling markets travel in Mexico provides ample opportunities for shopping. Prices can be listed in either Mexican Pesos or in US Dollars. If you are ever unsure, do not hesitate to ask. Bartering with vendors is acceptable varying on region; however, when dealing with indigenous communities it is often seen as insulting. Ironwood carvings in San Carlos and Mata Ortiz pottery in Nuevos Casas Grandes are good regional buys. El Fuerte is known for its beautiful palm hats, woven rugs and hammocks. The Tarahumara people make a variety of baskets and handicrafts.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Mexico - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Mexico, there are significant issues with theft against tourists in public places. Always keep valuables in a safe place and avoid walking alone. It is advised that travelers avoid contact with children, including taking photographs, especially in rural areas. Passengers should not travel alone after dark. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
United States
  • General Emergency: 911

Mexico
  • Red Cross: 065
  • Federal Police: 1-800-4623-6346
  • Angeles Verdes (Tourism Emergency): 078
  • Ministry of Tourism (SECTUR): 555-250-0123
  • U.S. Embassy Mexico City: (52)(55)5080-2000
  • Australian Embassy Mexico City: (52)(55)1101-2200

Languages
United States - English is the local language.

Mexico - Spanish is the official language. Many indigenous languages are also spoken throughout the country.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

United States - No converters or transformers will be necessary for US residents when traveling anywhere within the United States.

Mexico - The voltage used is 120 volts.

Code of Conduct
United States - Americans tend to be very friendly and informal, even with strangers. Greetings are usually casual and speaking on a first name basis is common. A handshake is the customary greeting, especially upon first meetings. Casual attire is generally expected unless in a formal situation.

Mexico - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking is acceptable unless otherwise noted and is specifically prohibited on public transport and in cinemas and theaters. Shaking hands is the standard greeting. Normal courtesies should be observed. The Catholic Church is highly respected in the community, and jokes at the expense of the Church are considered to be in poor taste.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Mexico - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. It is advised to stick to food from reputable vendors. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - United States

Holidays 2022

Jan 1: New Year's Day
Jan 17: Martin Luther King, Jr. Day
Feb 21: President's Day
Apr 17: Easter
May 30: Memorial Day
Jul 4: Independence Day
Sep 5: Labor Day
Nov 11: Veteran's Day
Nov 24: Thanksgiving
Dec 25: Christmas

Holidays 2023

Jan 1: New Year's Day
Jan 2: New Year's Day observed
Jan 16: Martin Luther King, Jr. Day
Feb 20: President's Day
Apr 9: Easter
May 29: Memorial Day
Jul 4: Independence Day
Sep 4: Labor Day
Nov 11: Veteran's Day
Nov 23: Thanksgiving
Dec 25: Christmas

Holidays - Mexico

Holidays 2022

Jan 1: New Year's Day
Feb 7: Constitution Day
Mar 21: Birthday of Benito Juarez
Apr 14: Maundy Thursday
Apr 15: Good Friday
Apr 17: Easter Sunday
May 1: Labour Day
May 5: Anniversary of the Battle of Puebla
Sep 16: Independence Day
Oct 10: Dia de la Raza
Nov 1: Dia de los Muertos
Nov 21: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

Holidays 2023

Jan 1: New Year's Day
Feb 6: Constitution Day
Mar 20: Birthday of Benito Juarez
Apr 6: Maundy Thursday
Apr 7: Good Friday
Apr 9: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla
Sep 16: Independence Day
Oct 9: Dia de la Raza
Nov 1: Dia de los Muertos
Nov 20: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

9 Day Colonial Mexico, October 2022
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I will run out of superlatives trying to describe our first Gate 1 trip, to Colonial Mexico. In short, it was extraordinary. All the challenges of beginning the tour in Mexico City during a Grand Prix Formula 1, a country-wide celebration of Dia de Los Muertes, and a big Futball playoff were handled with grace and patience by our Tour Manager "Bacho". Every excursion, every logistical challenge, every pre-arranged meal was smooth and easy for everyone. Bacho made sure we were all cared for, and even more importantly his warm hospitality created an enjoyable traveling "family" that fostered many new friendships and connections within the group. The bonus for us was being in Mexico celebrating Dia de Los Muertes with each community we visited. Beautiful colors, beautiful costumes, fiestas....it will be a cherished memory! Though our very first Gate 1 tour, it most certainly won't be our last. Muchas Gracias Gate 1!

Martha R.
8 Day Zion, Bryce Canyon & Grand Canyon National Parks, October 2022
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This was our first experience with Gate1, we were very impressed. From the accommodations, the food, and sights we were extremely pleased. The most impressive was Skye our tour guide. She was very knowledgeable about the sights, and information specific to the sight. Especially where to hike, specific trails etc. This was extremely helpful since we're not hikers. Skye kept us informed the entire length of the trip, we couldn't ask for a better guide. We would travel with her on all of our future adventures with Gate1.

Linda T.
9 Day Colonial Mexico, October 2022
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My trip was excellent! It was the first time I traveled with Gate 1. The tour to colonial Mexico was fabulous! The tour guides were superb . Liliana, María, Erick were exceptional at their jobs as tour leaders. Aurelio, the bus drive, was skillful and always alert. He made the tour bus an exquisite coach ride for all. He was caring and thoughtful for each and everyone on the tour bus. He always had a beautiful smile to greet us. Liliana , our principal Gate1 tour guide and escort throughout the trip was a genius! Her knowledge of each of the towns and cities was extraordinarily vast. Her enthusiasm for the history of her country was brilliantly shared throughout the tour. Her charm, her meticulous manners to safety and care of each participant can not be overly stated. Liliana is a gem of a Gate1 tour escort. She connected with each person as a friend for always. I look forward to seeing her again on another Gate 1 tour. This was an excellent trip. The locations of the hotels was excellent. The accommodations were greatly appreciated and very comfortable. I would definitely recommend this tour. Thank you to all the Gate 1 staff who worked to make the Colonial Mexico Tour a memorable success for me.

Adrienne C.
8 Day Michigan's Lakes & Mackinac Island with Chicago, September 2022
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Our trip was wonderful, start to finish! We loved our guide, Leslie, bus driver, Josh and all local guides. Each hotel was perfect as were all sites that we visited. Highly, highly recommend this trip!!!

Michelle D.
10 Day Classic New England Fall Foliage, September 2022
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I usually do not write reviews, and since I am from the Michigan, I was not expecting to experience anything really special during 10 day fall foliage trip to New England since Michigan does have a full foliage season. With that said----My trip was AWESOME! I don't know where to start. Our tour guide, Bobby was high energy, fun, engaging, creative, knowledgeable and very accommodating to everyone on our tour. There were 42 people on our tour and he did his best to make sure everyone and everything was taken care of but at the same time we did not feel like he was hovering or bossy. He has great historical knowledge and a lot of very silly jokes. The foliage in the different states along with visiting all the historical landmarks along the way was great. The time riding on the bus was fun, not boring. He made sure everyone was comfortable and had a plan even in our free time. Even after the tour was over, he came with us to lunch at a really nice Italian restaurant on the north end. Emil the bus driver was excellent professional and very courteous. He even dropped some of us off after hours at a restaurant so we would have to walk a long way in the dark in a strange city. The tour was pretty active, and I put in at least 15,000 steps on most days, but It did not ever feel like it. I enjoyed the freedom trail in Boston, the Trinity Church was beautiful, we went to the national monument of the Forefathers, and several other "surprise stops" all while staying on our time schedule and seeing the sites on the scheduled tour. My favorite spots were Mt Washington and everything in Maine. My next vacation was already planned before I went on this trip and now I regret that I did not book it through Gate One, but I do plan on going to Yellowstone with Gate one sometime next year, especially if I can catch Bobby's tour.

Cynthia H.
9 Day Classic Hawaii, September 2022
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It was wonderful! We had a large group (42) but everyone went with the flow & didn't complain about anything, even riding the road to Hana in a heavy downpour. We realized all the rain made the waterfalls that much more beautiful. Esther was a perfect guide, the embodiment of the aloha spirit. A little of aloha must have rubbed off on the group. She was always patient & never too tired to answer our many questions. She did a beautiful song & hula for us at the closing banquet which brought tears to our eyes. Esther is a remarkable woman & Gate 1 should be proud to employ her. Thanks for a wonderful trip to Hawaii. We'll be traveling with Gate 1 again soon!

Jennifer M.
9 Day Classic Hawaii, September 2022
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We enjoyed everything about our trip to Hawaii and it exceeded our expectations. It is definitely a once-in-a- life time experience! Tour manager Esther and bus drivers are excellent; they had incredible knowledge and in-depth insight on Hawaii Islands and its history. We were able to travel at a certain pace, stop and take pictures or just rest as needed. We learned about Hawaiian history, art, culture, food, agriculture, plants, flowers, religion and much more. Esther and bus drivers used Hawaiian words and explained their meaning. All of our transfers between airports, cities, hotels and tours were well planned and we felt very well taken care of. Hotel accommodations and food on each island were great. Esther and drivers were friendly, helpful, and considerate and took very good care of us. We were very happy with our enthusiastic tour guide and drives - they went above and beyond to make our trip special; they were great and spoke excellent English. Time and money well spent!

Mary C.
9 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton with the Badlands, September 2022
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Our tour was fabulous. Our tour Manager Timothy was great and had a lot of attention to details. He also stop in some bonus places that were not in the schedule, provided educational material like videos, music for us to learn about the culture of the indians, cowboys, etc. He really showed that he cared for us to be able to enjoy a great tour. be loves his job, we can tell. All the hotels were great, specially the Little America. They gave us a special rate for those of us that had to deal with the hurricane in Florida and stayed an extra night or two. The hotel provided extra breakfast tickets, and the personnel were outstanding. I would stay in that hotel anytime. The driver Mike was also excellent and we felt safe with his driving skills. Also a very nice person. As always Gate 1 scored a 10 out of 10 on this tour.

Blanca S.
9 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton with the Badlands, September 2022
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Greetings, It was a pleasure to see this part of the country. Our driver, John and Tour Leader, Andrew, were great, along with the frequent stops to photograph the natural wonders! I would only wish that we had had an extra day for the charming town of Jackson Hole.

Jean D.
9 Day Classic Hawaii, September 2022
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The trip to Hawaii was wonderful. The itinerary really gave us the opportunity to see and learn about Hawaii with its colorful flowers everywhere, waterfalls, mountains, and volcanoes. The hotels were nice and comfortable. The included meals were great (other than a cold boxed breakfast). Everything went smoothly including bus pickups, admissions to parks and sites, and flying to the two islands. Esther, our tour leader, was well organized and the bus drivers/tour guides were very knowledgeable about Hawaii and what we were seeing. We especially liked visiting Pearl Harbor and the USS Missouri and Volcanoes National Park. The Luau was nice too, and just a short walk from our hotel. Thank you for putting together this amazing trip.

Sandra J.
8 Day Central Mexico with Oaxaca, September 2022
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It was a great trip. Our tour guide (Ivan) was a very experienced tour guide. Everything was arranged so smoothly and even problems came up, he was able to solve them in a timely manner. I would recommend Gate 1 to anyone who likes to travel. Job well done!

Ying A.
8 Day Zion, Bryce Canyon & Grand Canyon National Parks, September 2022
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I have been on 5 Gate One Trips. The tour manager for this southwest parks tour, Garrett, was the best I have ever had. He provided us with so much information, facts, and history of the areas we were visiting. He showed us relevant videos, maps, and pictures. When at the national parks, he didn't just point out the trail to take.....he led us on the entire trail and pointed out things for us to see. He was concerned about our comfort and health during 100 degree days, and altered schedules and stops to accommodate the heat. I hope I can travel with Garrett on another trip.

Ellen B.
7 Day Classic Wyoming & South Dakota Parks Including Yellowstone, August 2022
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The trip was awesome! Beautiful scenery, great weather, clean air, and no humidity (or mosquitoes). What really made the trip special was our tour guide, Elias and the bus driver Steve. They kept us all well informed and entertained. Would love to go on another trip with those guys again.

Dean B.
9 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton with the Badlands, August 2022
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The Tour was great Tim our tour manager and Ken our driver, were fantastic showed us many wonderful places. A huge appreciation and a big THANK YOU to both.

Wanda K.
8 Day Michigan's Lakes & Mackinac Island with Chicago, August 2022
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I want to write a personalized recommendation about Dani, our tour guide for the recent Michigan-Detroit-Mackinac Island- Chicago trip. Dani was outstanding and very detail-oriented. We experienced the culture of each place we visited through the food, the extra videos she provided about Mackinac Island, and the recommendations she gave and helpful tips about time use while on our own at each location. I cannot praise her enough for her astute leadership. I'm signing up for two more GATE1 trips for next year!

Cheryl G.
11 Day Alaska's Natural Beauty, August 2022
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We recently returned from Alaska's Natural Beauty Discovery Tour. We just wanted to let you know how much we enjoyed our vacation. From the time they picked us up at the airport until we finished our tour everyone was professional and courteous. Our tour guide, Liz, was wonderful. Her knowledge of the area was superb. She was always concerned about the safety of the group and went out of her way to ensure everyone had a wonderful time. She even organized optional hikes on our free time and went with us to ensure our safety. When our plane ride was canceled due to inclement weather, she organized a glacier walk to fill the void. We really enjoyed that part of the trip the most. I hope you will let her know how much we appreciate all she did for us. We would also like to complement our driver, Steve. Not only did he keep us safe on some pretty difficult roads but he always helped us on and off the bus to ensure our safety. He also lives in Alaska and had a lot of incite to all the areas we visited. He and Liz work so well as a team that they really enhanced our trip. We have been on 10 Gate 1 trips but this combination of tour guide and driver were the best we have ever had. We would really appreciate it if you could let them know how much they were appreciated. They did an awesome Job!!!

Mary L.
5 Day Canadian Rockies Express, July 2022
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We had the most fabulous time! The places we went to were amazing! Aaron, the tour manager was incredible! He went above and beyond, to make it wonderful for all of us. Dave the bus driver was fantastic too! Definitely will consider another Gate 1 Travel trip!

Susan M.
8 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton, July 2022
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My wife and I just returned from our trip to see some of the best US national parks. Our guide was Kerry with Mike the driver. What an exceptional trip! Kerry provided so much valuable information, I started to think that he lived in the parks. He led us to so many beautiful sites that I did not know existed. Now when I see a national park, I will have such fond memories that will last a lifetime. Thanks for a wonderful trip!

Anthony S.
9 Day Pacific Northwest with Columbia River Gorge, July 2022
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We had a great time. Our tour guide Robert was the best. He kept things interesting and engaged everyone to feel included. Thanks Gate 1, another successful trip for us.

Sylvia G.
5 Day Canadian Rockies Express, July 2022
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It was great! Our group had so much fun with the beautiful sceneries in Banff Alberta. We loved our Tour manager, Gary M. He was so connected to the group, very pleasant, of course knowledgeable of the places we were in. He answered all questions with spontaneity. We loved that he gave us recommendations how and where to spend our "own time " hours. I find the pace of the tour, relaxed, no pressure at all. Hotel Accommodations were first class including the food. We enjoyed our first tour with Gate 1, that we booked our second tour already lol! We are looking forward to our Danube River Cruise in July 2023!

Mitos S.
5 Day Canadian Rockies Express, July 2022
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I just came back from the 5 day Canadian Rockies Express tour and had to express how much I appreciate our tour guide, Gary. He was the most amazing individual who was able to deal with all types of people with grace and kindness and always had a smile on his face. Everything was fun with him. This is my second Gate 1 tour but I have toured with other Vendors and he was by far the best I have met. Our first night in Calgary, he offered a voluntary tour of the city which he provided to us on his own time. He was very knowledgeable and extremely entertaining. A few days later, he provided a picnic spread at his expense which was extremely generous of him!!! I would like it if he would be my tour guide for my next trip with Gate 1!!!

Lynn C.
9 Day National Parks of Canada with Lake Louise, July 2022
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Our trip was great and very exciting. We thoroughly enjoyed it. Everything was well planned and entertaining. Our Tour Manager Aaron did a wonderful job and certainly trip exceeded my expectations. The experience from the beginning with you helping with the bookings and valuable advises then help with the air bookings and rest Tour Manager Aaron made whole trip like a dream. We are very happy and would like to thank Gate1, To you Olga and tour manager Aaron for giving us such a wonderful time and memories.

Dinesh J.
8 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton, July 2022
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Trip to Mt. Rushmore to Salt Lake City was FANTASTIC! Tim is one of the best guides I have ever had; I have been traveling with Gate 1 over 25 times and Tim ranks way up high mainly because he is very organized and he provides us with a lot of great information and keeps us entertained with DVDs that is relevant to our trip during the long drive from one state to another. Excellent job Tim!

Corazon S.
9 Day Classic Hawaii, July 2022
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Our trip to Hawaii was fantastic. It exceeded our expectations. Our tour guide, Keala, was wonderful. She was very knowledgeable of the islands, its history, culture and beautiful plants and flowers. She always made herself available for any questions or assistance. We came home with special memories of the islands and making new friends. Thank you, Gate 1, for offering this trip.

Carol H.
10 Day Canadian Rockies with Victoria & Vancouver, July 2022
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We had a wonderful time on our Calgary to Vancouver trip! Everyone in our group was SO nice, and we met many lovely Canadians along our route. We can't say enough about our Tour Manager, Greg. He was extraordinarily welcoming, efficient, knowledgeable, and just a joy to be around during our ten days on the road. THANK YOU Gate 1 Travel. We shall be back!

John B.
8 Day New Brunswick, Nova Scotia & Prince Edward Island, July 2022
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Simply wanting to take the initiative to express our appreciation for our tour guide Deanna! She was a blessing, excellent in every way, highly professional, knowledgeable, fun, had a great personality, caring and a wonderful sense of humor. With all her responsibilities, logistics, etc. she maintained a joyful spirit & therefore, created a joyful atmosphere throughout the trip for us all. Bottom line is that Deanna is a tremendous asset to Gate 1 & we've traveled with you on multiple occasions & plan to continue! Also, our driver Bob was great & he & Deanna had a very effective partnership & worked well together! Thanks for allowing me to share this with you! Keep on keeping on!!

Charles R.
9 Day Classic Hawaii, July 2022
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Our Hawaii trip was amazing and our fellow travelers were among the nicest people which whom we have ever traveled (this was our 8th Gate 1 trip). Our tour leader, Esther (AKA Keala, her Hawaiian name) did a great job keeping this large group on track. While Gate 1 had noted there were no official transfers at the origination and departure airports, Esther went above and beyond to help people arrange travel to the airport (OGG) from our departure hotel in Lahaina. She also was helpful in coordinating our luggage and check-in processes for our two flights during the tour (Oahu to Big Island and Big Island to Maui). This was greatly appreciated and made those two flights so easy for us travelers. As with our previous 7 Gate 1 trips, we felt safe and in good hands throughout. Thank you, as always, for a memorable experience.

Deborah B.
9 Day Classic Hawaii, July 2022
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I'd just like to say that our tour guide, Keala, was fantastic. She was terrific in letting us know "local" flowers/trees/reptiles/mammals/places/museums/stores/historical sites/restaurants/etc. She was very immersed in the Hawaiian culture. Keala used Hawaiian words and explained their meaning. Keala also had a wonderful sense of humor! Keala celebrated people's birthdays and an anniversary. She helped "herd" all 39 people into a cohesive group. The bus and van drivers she chose were also an asset. They were safe drivers and well versed in the sights along our route. Also, Keala, had a gentleman shadow her as a future guide. She gave him a few opportunities to speak/sing that enhanced our experience. He was a success. Overall I'd give Keala an A+!

James G.
8 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton, July 2022
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This was my 1st tour with Gate 1 and I was not disappointed! Garrett, the tour guide, was knowledgeable, articulate, approachable, fun to be with! It was such a pleasure to be a passenger in a comfortable "coach" driven by Mark. He did a suburb job of keeping us on schedule and proving a great ride. The natural beauty of the areas traveled was so vast and staggering. I enjoyed every day of the tour as it unfolded. I look forwarded to scheduling another trip with Gate One Travel.

Patricia P.
9 Day Colonial Mexico, July 2022
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I loved this trip!! I thoroughly enjoyed this fast paced trip that offered a wide range of opportunities to explore the culture of colonial Mexico. Our tour guide was exceptional - knowledgeable, friendly, helpful, fun, and generous. He ensured that everyone felt comfortable and had an opportunity to be fully immersed in Mexican culture. Many adventures included night walks to see the magnificent architecture at night, singing and dancing with mariachi bands, tasting a wide range of Mexican cuisine, and understanding the social, political, environmental, religious and educational factors that have impacted Mexico's rich history. I am grateful for all the effort put into planning and executing this trip. I have been on seven trips with Gate 1 Travel and have thoroughly enjoyed every experience. No doubt, this trip proved to be one of my favorites.

Catherine T.
9 Day National Parks of Canada with Lake Louise, July 2022
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Just completed a Canadian Rockies tour on July 17. The trip was wonderful. I would like to highly recommend our tour guide Chris and bus driver Binnnel. Everything about the tour was smooth as silk. Chris has exceptional knowledge about the Rockies and the history that goes with it...not to mention his uplifting personality that just blended everyone in our group to make the perfect tour. This has been my 4th Gate 1 tour and will certainly consider another one in the future.

Lea T.
9 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton with the Badlands, July 2022
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It was great. Garrett and Mark were awesome. The scenery was amazing also. This is our second Gate 1 trip and enjoyed both of them so much.

Judith C.
9 Day Classic Alaska, July 2022
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Our trip was great! We loved the Denali train ride, the boat rides in Kenai and Seldovia, and the hike to see Exit Glacier. Also enjoyed the places we stayed and the food we ate (although perhaps Anchorage Sheraton was a bit farther to walk to town, but still manageable). Our tour guide, Betsy, and driver, Debi, were awesome. Great scenery in Alaska makes wonderful pictures. We loved the fresh air of Alaska. The little bit of rain did not damp our trip, we did mostly everything. It was a wonderful trip! We're glad we went!

Susan L.
10 Day Canadian Rockies with Victoria & Vancouver, July 2022
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My travel partner and I both want to give the highest compliments to our tour guide in Canada, Jeff. His extensive knowledge, personal experiences and love of the area of Canada we traveled through made the trip exemplary! He was always positive, had a great sense of humor and played fun videos, song play lists and games during some of the few long bus days. He even provided fruit, vegies and Canadian maple cookies for a lovely picnic by a lakeside park on the way to Kamloops. This was my 3rd Gate1 tour and the guides have all been awesome. However, Jeff was above and beyond the others!

Patricia A.
9 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton with the Badlands, July 2022
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Skye and Ken were the most professional, competent, pleasant guide and driver ever. I would be thrilled to travel with either or both again!

Barbara T.
10 Day Canadian Rockies with Victoria & Vancouver, July 2022
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Gary is the best tour manager we have ever had - he made our travel very enjoyable and easy. We had four hotels on the road and his organization and distribution of room keys and getting everyone oriented was smooth. We knew what to expect at our stops along the Canadian Rockies, he planned ahead if we needed to grab lunch so that we could see and experience another magnificent view, making the most of our time. His stories and pride in Canada made us feel at home. His laughter and joy of travel was infectious and made everyone relax and enjoy our time together. Gary is a treasure!!

Doreen H.
8 Day National Parks of Canada with Lake Louise, July 2022
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We had a wonderful time on our 8 Day National Parks of Canada with Lake Louise trip last week. We have not stopped talking about it. We saw so many places that we would not have found on our own. We enjoyed everything, but our favorite was the excursion on the Ice Explorer onto the surface of the massive Athabasca Glacier where we got out and walked on the ice. Glad that we brought some cold weather clothing! We loved the quaint Alpine town of Jasper where we enjoyed a Greek meal for lunch at a local restaurant. Our Tour Director, Tina, was amazing. She kept our group on track, told us the history of all the places we were going and made sure everything went smoothly. Our bus driver, Binil, was so friendly. He drove our bus in a very safe manner and always extended a hand as we exited the bus. This is sure to be a trip we will always remember.

Rebecca T.
9 Day Toronto, Ottawa, Quebec City & Montreal with Niagara Falls, July 2022
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I would like to make sure that Gate1 is aware of lucky they are to have Laura as one of their guides. She was absolutely incredible. I have never, and probably will never have another guide that was as tremendous as she was. She brilliantly answered every question, made everyone in the group feel safe, and our pick up times, locations, etc we're all so perfectly clear. SHE was a highlight of the trip to be honest. I had a fantastic and life changing time. Fell in love with Canada and can't wait to come back! Thank you!

Sara C.
10 Day Toronto, Ottawa, Quebec City & Montreal with Niagara Falls, June 2022
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We had a great time on this trip. It was refreshing to get away from the Texas heat and see all the beautiful flowers. It was suppose to rain most days and it only sprinkled one day in Quebec. Our guide Laura and bus driver Betty were a great team. They were organized, on top of things and were generous with their help and their snacks. They smiled a lot and had a positive attitude. I loved the richness of Canada's history and loved the outdoor cafes. I learned a lot of new things about Canada and was reminded of things I already knew. The local guides were great, especially Ottawa, Quebec, and Montreal. The meals provided by Gate 1 were above average and good choices for everyone. We even got to indulge our hockey fantasy because our hotel was hosting the draft. We highly recommend this tour for anyone who has not been to Eastern Canada or for someone who wants a taste of Europe without crossing the ocean. By the way we had no airport issues.

Wanda O.
9 Day National Parks of Canada with Lake Louise, June 2022
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My husband and I recently returned from a 9-day Canadian Rockies tour with 36 other state-side folks and our fabulous Tour Manager, Micky. At our first night group meeting, we looked like a motley crew and I thought there was never going to be connection or cohesion. Over 8 days, Micky herded us kittens into a wholly unified, fun, chatty, and synced group through his seat rotations on the bus, tall (and small) tales, personal time with each guest, and his knowledge of his beloved Canada. Another complementary component was our Golden Arrow coach driver, Kong, who along with Micky, was amenable to scenic detours, had great stories, and knew us by name and luggage by Day 2. On the last day of the tour, my husband and I ate breakfast with Kong and we learned that this was the first time he and Micky had worked together. Kong told me that he loved working with Micky because Micky put his guests' needs above his own and Kong said that always made for a great tour. We loved our first Gate1 tour and hope to become regulars once we retire. Thank you for providing wonderful personnel, great accommodations, and delicious meals so we could enjoy Mother Nature's beauty and bounty.

Elizabeth K.
8 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton, May 2022
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The trip was fantastic! Tim and Grace were excellent trip leaders and brought a sense of humor and a great educational experience to the trip. I learned so much about the geography and history of Yellowstone, especially, that it made viewing deep canyons, waterfalls, geysers and animals so much more than seeing what the area is like today. I've already recommended this trip to many of my friends who are very excited to look into it on the Gate 1 website.

Susan G.
8 Day Canyonlands, Arches & Mesa Verde National Parks, May 2022
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Traveling with Gate 1 Travel as expected we have a great time. The couple that we invited to travel with us on this trip were so impressed with our Tour Manager and Tour Bus Driver and how Gate 1 Travel made such a well-organized scheduling arrangement. Thank you, Gate 1 Travel.

Segundo P.
9 Day Great Smoky Mountains, May 2022
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Mary, my wife and I had a wonderful time on our recent trip to Kentucky and Tennessee. Our tour guide, Tim, was exceptional, keeping us well informed, on time, handling all our issues, and responding to all our questions. The group we toured with were all very friendly and fun to be with. Excellent job all around. Thank you.

David R.
9 Day Toronto, Ottawa, Quebec City & Montreal with Niagara Falls, May 2022
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We had a great time; Gate 1 Travel came through for us again. Our guide Francis was the best, he is a credit to his profession. He was very personable, knowledgeable and took care of all the small details. He made the long bus trips pleasurable, entertaining and informative. He provided us with perfectly timed breaks, special treats and stops to show us breathtaking views. The hotels we stayed in were very nice. This is something Gate 1 could have easily cut corners on to save money, but you did exactly the opposite and put us up in first class hotels that were situated in the heart of the cities we visited. I was a little concerned living in and out of a suitcase and staying only 2 days in 4 different cities, but that also turned out well and gave us a good taste of each city we visited. We will come back to Gate 1 Travel for any future vacations.

John H.
8 Day Zion, Bryce Canyon & Grand Canyon National Parks, May 2022
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It was wonderful! Adrienne was a terrific guide and very knowledgeable about the region. She was congenial and very informative and did a great job leading our large group. Bill was a great driver and always ready to help. The meals and hotels were exceptional and the National Parks were all we expected them to be...each one unique and beautiful. I would highly recommend this tour!

Kristina B.
8 Day Musical Journey Through the South, May 2022
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Our trip was outstanding! We thoroughly enjoyed it. It was well organized and our tour director, Timothy , really did a fine job keeping everything together and everyone happy. He entertained us and educated us. Many of us on the tour said they'd like to travel with him again in the future (including ourselves). We plan to travel with gate 1 again. Thank you!

Kenneth B.

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