7 Day Costa Rica Fly & Drive
From
$1099*
Air & Land
Hotels/Plans Available for Departure Dates
| Plan B | ||
|---|---|---|
| Hilton Garden Inn Santa Ana San Jose | Santa Ana | |
| Park Inn by Radisson San Jose | San Jose | |
| Arenal Paraiso | Arenal | |
| Tilajari Resort | Arenal | |
| Heliconia Hotel | Monteverde | |
| Monteverde Country Lodge | Monteverde | |
| Plan A | ||
|---|---|---|
| DoubleTree by Hilton Hotel Cariari San Jose | San Jose | |
| Arenal Paraiso | Arenal | |
| El Establo Hotel | Monteverde | |
Click a Date to Book Online
Click a Date to Book Online
| 2023 Dates & Prices Single Supplement: $500 | ||||||
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| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
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$1089* | |||||
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$1059* | |||||
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$1059* | |||||
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$1119* | |||||
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$1059* | |||||
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$1119* | |||||
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$1169* | |||||
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$1049* | |||||
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$1089* | |||||
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$1069* | |||||
| $1139* | ||||||
| $1249* | ||||||
| $1109* | ||||||
| $1129* | ||||||
| $1239* | ||||||
| $1129* | ||||||
| $1089* | ||||||
| $1189* | ||||||
| $1149* | ||||||
| $1129* | ||||||
| $1229* | ||||||
| $1289* | ||||||
| 2023 Dates & Prices Single Supplement: $550 | ||||||
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| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
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$1009* | |||||
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$1039* | |||||
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$1079* | |||||
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$1079* | |||||
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$1079* | |||||
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$1079* | |||||
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$1079* | |||||
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$1069* | |||||
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$1159* | |||||
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$1099* | |||||
| $1159* | ||||||
| $1099* | ||||||
| $1129* | ||||||
| $1159* | ||||||
| $1389* | ||||||
| $1199* | ||||||
| $1179* | ||||||
| $1209* | ||||||
| $1159* | ||||||
| $1139* | ||||||
| $1239* | ||||||
| $1229* | ||||||
Not Included:
Car Rental Fees of up to $140.
Additional Information:
Drivers must be between 21 and 74 years old to rent a vehicle. A valid drivers license issued a minimum of 24 months prior to rental is required.
The lead passenger will be the listed as the driver of the vehicle. Additional drivers may be added for an additional cost at the time of vehicle pick-up.
Passport information must be submitted to Gate 1 Travel at least 30 days prior to departure.
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
This independent program allows for flexibility to explore on your own. Tropical climate year round makes Costa Rica an ideal location for your moderate to activity-filled holiday, which may include zip lining, hiking, swimming, sailing, wildlife viewing, beaches, hot springs, volcanoes and so much more. We offer a selection of hotels to accommodate a variety of tastes and budgets. Accommodations suit the natural, biodiverse environment. Clean, comfortable lodges in regional colors and décor may have fan-cooled rooms or air-conditioning, depending upon location. Specifically, some hotels in Monteverde are built in the traditional local style and have no air-conditioning which may be uncomfortable during heat waves. Drive times between the cities can vary between 1 - 4 hours in length and are dependent upon local conditions. Road travel will be picturesque and allow you to experience the uniquely "Costa Rican massage" of often unpaved, pot-holed roads providing the only access between cities. Keep in mind that this tour is not escorted and therefore you will not have the services of a tour manager to assist with hotel check-in formalities and luggage handling. Hotel locations, services and amenities differ according to the Plan. Read the descriptions in full and locate the hotels on our provided map to ensure the Hotel/Plan you select meets your desired criteria. This is an Independent program. For more information, click here.
Independent Package Includes
- Round trip flights Miami-San Jose, San Jose-Miami
Some departure dates may be offered from an alternate nearby airport. Check flight itinerary options when booking.
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 6 nights accommodations in your choice of hotels
- 2 nights San Jose
- 2 nights Arenal
- 2 nights Monteverde
- 7 day car rental: SUV Economy Automatic (Hyundai Venue or similar). Upgrade to other categories available available
- Unlimited mileage
- Breakfast daily
Vehicle Options
-
SUV Economy Automatic - Hyundai Venue or similar
- 1-4 Passengers
- 3 Large Suitcases
- Automatic Transmission
- 2 Wheel Drive
-
SUV Intermediate Automatic - Hyundai Tucson or similar
- 1-5 Passengers
- 4 Large Suitcases
- Automatic Transmission
- 4 Wheel Drive
-
SUV Standard Automatic - Mitsubishi Nativa or similar
- 1-5 Passengers
- 5 Large Suitcases
- Automatic Transmission
- 4 Wheel Drive
-
Minivan Automatic - Hyundai H1 or similar
- 1-7 Passengers
- 7 Large Suitcases
- Automatic Transmission
Is This Trip Right for You?
This independent program allows for flexibility to explore on your own. Tropical climate year round makes Costa Rica an ideal location for your moderate to activity-filled holiday, which may include zip lining, hiking, swimming, sailing, wildlife viewing, beaches, hot springs, volcanoes and so much more. We offer a selection of hotels to accommodate a variety of tastes and budgets. Accommodations suit the natural, biodiverse environment. Clean, comfortable lodges in regional colors and décor may have fan-cooled rooms or air-conditioning, depending upon location. Specifically, some hotels in Monteverde are built in the traditional local style and have no air-conditioning which may be uncomfortable during heat waves. Drive times between the cities can vary between 1 - 4 hours in length and are dependent upon local conditions. Road travel will be picturesque and allow you to experience the uniquely "Costa Rican massage" of often unpaved, pot-holed roads providing the only access between cities. Keep in mind that this tour is not escorted and therefore you will not have the services of a tour manager to assist with hotel check-in formalities and luggage handling. Hotel locations, services and amenities differ according to the Plan. Read the descriptions in full and locate the hotels on our provided map to ensure the Hotel/Plan you select meets your desired criteria. This is an Independent program. For more information, click here.
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Please note that the following is a suggested itinerary. While the sites listed below may be visited independently, the package does not cover any applicable entrance or tour fees.
*Please consider that the driving times and distances are estimated and that they can vary because of many circumstances, such as: a specific route taken, hotel location, traffic, weather, road conditions, etc. GPS devices are recommended. |
|
Please note that the following is a suggested itinerary. While the sites listed below may be visited independently, the package does not cover any applicable entrance or tour fees.
*Please consider that the driving times and distances are estimated and that they can vary because of many circumstances, such as: a specific route taken, hotel location, traffic, weather, road conditions, etc. GPS devices are recommended. |
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Hilton Garden Inn Santa Ana San Jose, Santa Ana
This superior tourist class hotel is located in Santa Ana, within walking distance of restaurants and bars.
Hotel Details
Park Inn by Radisson San Jose, San Jose
Arenal Paraiso, Arenal
Tilajari Resort, Arenal
This tourist class hotel is set amidst tropical gardens in the lush San Carlos Valley.
Hotel Details
Heliconia Hotel, Monteverde
This tourist class hotel is located near the beautiful protected rainforest of the Monteverde Cloud Forest Preserve.
Hotel Details
Monteverde Country Lodge, Monteverde
DoubleTree by Hilton Hotel Cariari San Jose, San Jose
Arenal Paraiso, Arenal
El Establo Hotel, Monteverde
This first class hotel is famous around the world for its rich flora and fauna, where six different ecological systems converge. El Establo is a Quaker / Costa Rican family owned lodge, situated on 15... more
Hotel Details
Book your Optional Tours before you travel. See more, save time, save money.
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Selvatura Canopy Tour 10:30 AM
Join this exciting tour to see the rainforest in a whole new way. Cross through the unique Cloud Forest's canopy while suspended from a high weight capacity zipline cable, maneuvering between the 15 platforms and 12 cables that span over 2 miles in length, making this extreme adventure one of the longest Zipline tours in the country.
It is recommended that you wear hiking boots for this activity as you will be walking some distance through the forest between the Zipline cables. For some, this activity may be considered very strenuous and people with difficulty breathing, heart or other medical conditions, should consider not to choose this optional tour. The zipline harness has an approximate limit of 250 pounds and a 41 inch waist circumference.
Pick-up time will be between 10:00 and 10:30 am from the front desk of the hotel. Approximate tour duration is 2.5-3 hours.
| Day #5 | 01 Jan 2023 - 31 Dec 2023 | $46.00 |
Selvatura Hanging Bridges Tour 10:30 AM
Enjoy a walk among the treetops on this 1.9 mile trail, which boasts 8 different bridges at heights ranging from 36 to 180 feet. The Selvatura Hanging Bridges are the longest and the strongest bridge system in the country. The hanging bridges give you the unique opportunity to see plants and animals not visible from the ground.
It is recommended that you wear hiking boots for this activity. For some, this activity may be considered strenuous and people with difficulty breathing, heart or other medical conditions, should consider not to choose this optional tour.
Pick-up time will be between 10:00 and 10:30 am from the front desk of the hotel. Approximate tour duration is 2.5 hours.
| Day #5 | 01 Jan 2023 - 31 Dec 2023 | $29.00 |
Selvatura Canopy Tour 10:30 AM
Join this exciting tour to see the rainforest in a whole new way. Cross through the unique Cloud Forest's canopy while suspended from a high weight capacity zipline cable, maneuvering between the 15 platforms and 12 cables that span over 2 miles in length, making this extreme adventure one of the longest Zipline tours in the country.
It is recommended that you wear hiking boots for this activity as you will be walking some distance through the forest between the Zipline cables. For some, this activity may be considered very strenuous and people with difficulty breathing, heart or other medical conditions, should consider not to choose this optional tour. The zipline harness has an approximate limit of 250 pounds and a 41 inch waist circumference.
Pick-up time will be between 10:00 and 10:30 am from the front desk of the hotel. Approximate tour duration is 2.5-3 hours.
| Day #5 | 01 Jan 2023 - 31 Dec 2023 | $46.00 |
Selvatura Hanging Bridges Tour 10:30 AM
Enjoy a walk among the treetops on this 1.9 mile trail, which boasts 8 different bridges at heights ranging from 36 to 180 feet. The Selvatura Hanging Bridges are the longest and the strongest bridge system in the country. The hanging bridges give you the unique opportunity to see plants and animals not visible from the ground.
It is recommended that you wear hiking boots for this activity. For some, this activity may be considered strenuous and people with difficulty breathing, heart or other medical conditions, should consider not to choose this optional tour.
Pick-up time will be between 10:00 and 10:30 am from the front desk of the hotel. Approximate tour duration is 2.5 hours.
| Day #5 | 01 Jan 2023 - 31 Dec 2023 | $29.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Costa Rica - Passport information must be submitted to Gate 1 Travel at least 30 days prior to departure. |
| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Costa Rica - Costa Rica has a good healthcare system, with public hospitals in every major city and private clinics with European or US standards available in San Jose. Among them are the CIMA hospital (Tel: (506) 2208-10-00) and the "Clinica Biblica" (Tel: 2522-10-00). Both of these hospitals offer a 24 hour pharmacy should you need to pick up any important medication. Otherwise, while you are traveling there are smaller pharmacies throughout the country open during the day with a more limited selection. You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. Travelers to Limón or Alajuela Province are encouraged to consult their health care providers regarding malaria prophylaxis. It is recommended that you see your doctor 4-6 weeks before your trip. |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Costa Rica - Costa Rica has a tropical climate with two seasons. The dry season is from December to April and the wet season is from May to November. Weather always varies between regions, some higher altitudes like Monteverde have cooler, wet weather. Manuel Antonio experiences hotter, more humid weather, and while during the day the temperatures can be very warm everything can cool down at night. Comfortable lightweight clothing is recommended, as well as a sturdy pair of hiking boots and a light rain coat. Layers are recommended for people traveling to many different parts of the country so that you can adapt to every type of weather throughout your trip. If you choose to participate in the optional Canopy or Zipline tours, it is recommended that you wear old or worn clothing. Tortuguero: For passengers traveling to Tortuguero it is very important to pack rain gear, hiking shoes, and insect repellent in the luggage that will accompany you to Tortuguero. Costa Rica Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#costa-rica-weather |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| About Independent Travel |
| Independent tours allow you the freedom and flexibility to enjoy your vacation days at your own pace, to explore on your own, to be spontaneous and to focus on personal interests. Accordingly, independent tours are very different from Gate 1's escorted tours, which are conducted by a Tour Manager who accompanies you throughout, manages your needs and provides expert guiding services from the beginning to the end of your tour. When traveling independently, please bear in mind that you will be responsible for your needs throughout. Depending upon the package or services you have selected, you may encounter representatives along the way, such as a transfer driver, or a local sightseeing guide. Those may be included in your tour or options you have pre-selected. However, you will be on your own to handle your luggage, locate service providers, check into and out of your hotels, and to get to and from train stations or car rental counters. Independent touring, as the name implies is for the independent traveler who is comfortable traveling on one's own with less guidance. Of course, as with all Gate 1 touring packages, you will find your services exactly as reserved when you arrive to your destination. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| COSTA RICA: Books The Ticos: Culture and Social Change in Costa Rica by Mavis Hiltunen Biesanz, Richard Biesanz and Karen Zubris Biesanz Life Above the Jungle Floor by Donald Perry A Neotropical Companion by John Kricher Happier Than a Billionaire: Quitting My Job, Moving to Costa Rica, and Living the Zero Hour Work Week by Nadine Hays Pisani Assault on Paradise by Tatiana Lobo Costa Rica: A Traveler's Literary Companion by Barbara Ras COSTA RICA: Films The Blue Butterfly (2004) Carnival in Costa Rica (1947) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Optional Tortuguero Extension - Due to limited space on the motor launch transfer to and from Tortuguero, passengers may only bring up to 25 lbs of luggage. It is recommended to bring a smaller piece of luggage or duffel bag for this portion of the tour. Additional luggage can be stored at no additional charge. Please note: this restriction does not apply for clients traveling on the Costa Rica Fly & Drive or the 12 Day Natural Beauty of Costa Rica & Panama. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Monteverde Hotels - Monteverde is located in a remote tropical cloud forest. Weather is normally pleasant with temperatures usually between 60-80 degrees Fahrenheit. Passengers should be aware that the hotels in this region are very basic and are not equipped with air-conditioning or heat. Please note hair dryers are not available in most Monteverde hotels. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Independent Tours |
Hotel Porter: US $3 per bag Hotel Wait staff: 5-10% of the bill (lunch or dinner) Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day Gate 1 Representative (where applicable): US $10 per person per day |
| Costa Rica - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Costa Rica Road Conditions: |
| Roads in Costa Rica are not up to United States standards. Roads vary from paved, multi-lane highways to narrow, gravel roads. The gravel roads often contain many potholes, bumps, and hazards. The journey between Arenal and Monteverde is on a unpaved, gravel road. The drive time can take longer than expected. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Driving - Costa Rica |
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Pick-up & Drop-off Locations: Vehicle Pick-up & Drop-off locations per itinerary. If picking up vehicle at an airport, a complimentary shuttle is available to the car rental office - a taxi to the office is unnecessary. Do not accept a ride or assistance from anyone other than uniformed rental company personnel. Adobe Rent a Car provides a complimentary shuttle service in the International Arrivals Exit Gate, there is NOT an agent or counter located inside the terminal, you must leave the facility, and a representative will meet you at the Exit of the Airport Arrivals Gate. San Jose: Upon arrival in San Jose, you must clear customs. Following customs, please exit the building to the right and look for a representative holding an Adobe Rent A Car sign outside by the Pedestrian Crossing. This representative will direct you to the complimentary shuttle that will take you to the car rental office. In the event that you cannot locate the representative, please call 506-2-442-2422. If you choose not to take the car from the airport, but proceed (at your own expense) directly to the hotel, you may arrange a drop off of the car the next day for a fee of $50 (payable locally by credit card at the Abobe Rent a Car counter). Mandatory Insurance is not included & must be paid locally. When returning your rental car, there is no counter/office in the terminal for dropping off the automobiles; the return must be done at the Adobe Rent a Car Airport Office, not in the terminal nor the terminal parking lots. The Adobe Rent a Car Airport Office is located 5 minutes away from the airport (maps and accurate directions to find the office can be found in the contract jacket) and is open from 5 AM to 10 PM for drop-offs. A free of charge shuttle service is available to drive you back to the terminal departure gate. Liberia: Upon arrival in Liberia, you must clear customs. Following customs, please exit the building and look for a representative holding an Adobe Rent A Car sign standing in front of the Caturgua Tourist Information Counter. This representative will direct you to the complimentary shuttle that will take you to the car rental office. In the event that you cannot locate the representative, please call 506-2-667-0608. Mandatory Insurance is not included & must be paid locally. When returning your rental car, there is no counter/office in the terminal for dropping off the automobiles; the return must be done at the Adobe Rent a Car Airport Office, not in the terminal nor the terminal parking lots. The Adobe Rent a Car Airport Office is located 15 minutes away from the airport (maps and accurate directions to find the office can be found in the contract jacket) and is open from 7:30 AM to 5 PM for drop-offs. A free of charge shuttle service is available to drive you back to the terminal departure gate. Guapiles: Your return transfer from Tortuguero will drop you off at the Adobe Rio Blanco Station in Guapiles, where your car will be delivered to you. Mandatory Insurance is not included & must be paid locally. In the event of any issues, please call 506-2-542-4829. When returning your rental car, please see the instructions above for your departure city. Rental Duration: Vehicle rental is based upon consecutive 24 hour periods. Additional time will be billed and payable locally. The full daily rate will be charged after 4 hours. There will be NO refunds for late pick-up or early return. Rates do not include fuel. After the duration of the rental, the vehicle must be returned in the same condition in which it was received or additional fees may apply. Driver Registration: Drivers must be between 21-75 years old and hold a major credit card (Visa, Master Card, or American Express) and present a valid USA driver's license and a passport at the time of rental. Drivers ages 21 - 22 must also have a minimum of 2 years of drivers license possession. Additional drivers may be added at the cost of $3.00 per driver per day, payable locally. Only drivers registered on the rental contract will be eligible for insurance coverage. Vehicle Security Deposit / Deductible: At the time of rental, an authorization will be obtained on a major credit card for estimated additional fees and a deposit / deductible guarantee of $750; the credit card must have sufficient credit to cover these fees. The following cards are accepted: Visa, Mastercard, and American Express. Cash and debit cards are not accepted. Inspect Your Vehicle It is important to thoroughly inspect your vehicle before leaving the lot to avoid being held responsible for any damage to the rental car, other than normal wear-and-tear. Walk around the vehicle with the sales agent before driving off. Inspect the vehicle for existing dents, scratches, or other potential damage, and make sure that anything you find is noted on the contract. If the vehicle is unsatisfactory for any reason, request an exchange before leaving the lot. Vehicle Insurance: Car rental fees exclude mandatory Collision Damage Waiver (CDW) of $13-25 per day which can only be paid locally by credit card. Theft Protection and Personal Accident Insurance will be available at the time of car pick up and are also payable locally. Selections from these contracts may be found below. Mandatory Coverage includes:
Optional Additional Coverage includes:
Customer Care and Roadside Assistance:
Road conditions: Roads in Costa Rica are not up to United States standards. Short distances can take a longer time to cover than expected. Some roads are not paved with deep pot holes, are seasonally restricted and limited to only 4-wheel-drive vehicles. We recommend to refuel before travelling to Monteverde as there are limited gas stations in the area which are difficult to locate. Child Safety Seats: Car seats may be available at airport locations at a cost of approximately $3 per day. Car seats must be pre-ordered and paid for locally. You are required to fit the child seat yourself. GPS system and Cellular Phones: A GPS system for your vehicle is highly recommended and may either be reserved in advance via Gate 1 or can be rented locally at an additional cost of $9 per day and a credit card deposit of $250, subject to availability. You may wish to take advantage of one of the free and easy to use navigation systems available on your personal mobile device, such as Google Maps or Waze. Our experience is that the mobile apps are often more user friendly than those units available for rent by the car rental agencies. An international data plan is necessary to utilize GPS on your mobile device. A cellular phone is also recommended as there can be long distances between populated areas. Contact your cell phone's service provider to see if international coverage is available. Cell phones can also be rented locally at an additional cost of $10 for the entire rental period regardless of rental duration, and subject to availability. All local calls and inbound international calls are included. Car rental insurance options and their coverage DO NOT cover loss, damage or theft of the GPS or Cell Phones. Safety: Please be aware that theft from cars in Costa Rica is quite common. Therefore, do not leave luggage, passports, or any valuable objects inside an unattended vehicle. In case of a flat tire, do not stop. Continue slowly to the nearest gas station or call for special assistance. Do not accept help from strangers, as this is sometimes a ploy to try to steal valuables from the vehicle. Local Laws: Familiarize yourself with local laws before you travel. New traffic laws have been enacted in Costa Rica with increased penalties for driving under the influence of alcohol and for speeding. Penalties include community service, fines and up to 3 years in jail. Additionally, anyone breaking these new laws automatically invalidates the car rental contract and is liable for all economic expenses including, but not limited to fines, vehicle confiscation expenses, and damage and robbery to the vehicle. Post Travel: After the termination of your car rental, you may potentially incur additional fees related to services or charges that are not included with your Gate 1 package. Examples of these may include, but are not limited to, supplement for additional drivers, elected additional insurance, traffic violations, damage to the vehicle, or returning the vehicle with low fuel. These fees are payable directly to the car rental company and it is the your responsibility to contact the car rental company regarding such charges. These fees are not dictated or processed by Gate 1 Travel. Additionally, For your protection, we recommend you retain any and all documentation received at the counter from the car rental agency until you return home and are certain there are no more charges from the agency. Without it, we may not be able to assist should a dispute arise. |
| Costa Rica - The Costa Rican Colón is the currency of Costa Rica. It is very common in Costa Rica to deal in both American dollars and the Costa Rican Colon, often prices will be given in both denominations. Many, but not all, ATM machines in Costa Rica dispense both Colones and dollars. It is not recommended to exchange money at the airport in Costa Rica. More favorable currency exchange rates can be found at locations outside the airport, such as at your hotels. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Costa Rica - Large stores and supermarkets in Costa Rica will have fixed prices that are clearly labeled and should be purchased at that price. However, in local markets people regularly bargain for what they buy, and you should too! Wooden carvings, woven blankets, colorful paintings, and beautifully crafted pottery are only a few examples of the many souvenirs you can purchase to remember your trip. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Costa Rica
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| Languages |
| Costa Rica - Spanish is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Costa Rica - The voltage used is 110 volts. |
| Code of Conduct |
| Costa Rica - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. The notion of Pura Vida dominates the national outlook. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Costa Rica - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Although tap water is considered safe to drink in the major cities, it is recommended that visitors only drink bottled water or water that has been boiled and filtered. Filtered water is often available at hotels. Avoid ice, as it is usually made from tap water. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Costa Rica |
Holidays 2023 Jan 1: New Year's Day Mar 19: St. Joseph Day Apr 6: Maundy Thursday Apr 7: Good Friday Apr 9: Easter Apr 10: Battle of Rivas Apr 11: Battle of Rivas (observed) May 1: Labor Day / May Day Jul 24: Annexation of Guanacaste Day Jul 25: Annexation of Guanacaste Day (observed) Aug 2: Virgin of Los Angeles Day Aug 15: Mother's Day Sep 15: Independence Day Nov 2: All Souls' Day Dec 8: Feast of the Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Mar 28: Maundy Thursday Mar 29: Good Friday Mar 31: Easter Sunday Apr 15: Battle of Rivas May 1: Labor Day / May Day Jul 29: Annexation of Guanacaste Day Aug 2: Our Lady of Los Angeles Day Aug 19: Mother's Day Sep 15: Independence Day Nov 2: All Souls' Day Dec 1: Day of Abolition of the Army Dec 8: Feast of the Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 31: New Year's Eve |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Costa Rica - Passport information must be submitted to Gate 1 Travel at least 30 days prior to departure. |
| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Costa Rica - Costa Rica has a good healthcare system, with public hospitals in every major city and private clinics with European or US standards available in San Jose. Among them are the CIMA hospital (Tel: (506) 2208-10-00) and the "Clinica Biblica" (Tel: 2522-10-00). Both of these hospitals offer a 24 hour pharmacy should you need to pick up any important medication. Otherwise, while you are traveling there are smaller pharmacies throughout the country open during the day with a more limited selection. You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. Travelers to Limón or Alajuela Province are encouraged to consult their health care providers regarding malaria prophylaxis. It is recommended that you see your doctor 4-6 weeks before your trip. |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Costa Rica - Costa Rica has a tropical climate with two seasons. The dry season is from December to April and the wet season is from May to November. Weather always varies between regions, some higher altitudes like Monteverde have cooler, wet weather. Manuel Antonio experiences hotter, more humid weather, and while during the day the temperatures can be very warm everything can cool down at night. Comfortable lightweight clothing is recommended, as well as a sturdy pair of hiking boots and a light rain coat. Layers are recommended for people traveling to many different parts of the country so that you can adapt to every type of weather throughout your trip. If you choose to participate in the optional Canopy or Zipline tours, it is recommended that you wear old or worn clothing. Tortuguero: For passengers traveling to Tortuguero it is very important to pack rain gear, hiking shoes, and insect repellent in the luggage that will accompany you to Tortuguero. Costa Rica Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#costa-rica-weather |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| About Independent Travel |
| Independent tours allow you the freedom and flexibility to enjoy your vacation days at your own pace, to explore on your own, to be spontaneous and to focus on personal interests. Accordingly, independent tours are very different from Gate 1's escorted tours, which are conducted by a Tour Manager who accompanies you throughout, manages your needs and provides expert guiding services from the beginning to the end of your tour. When traveling independently, please bear in mind that you will be responsible for your needs throughout. Depending upon the package or services you have selected, you may encounter representatives along the way, such as a transfer driver, or a local sightseeing guide. Those may be included in your tour or options you have pre-selected. However, you will be on your own to handle your luggage, locate service providers, check into and out of your hotels, and to get to and from train stations or car rental counters. Independent touring, as the name implies is for the independent traveler who is comfortable traveling on one's own with less guidance. Of course, as with all Gate 1 touring packages, you will find your services exactly as reserved when you arrive to your destination. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| COSTA RICA: Books The Ticos: Culture and Social Change in Costa Rica by Mavis Hiltunen Biesanz, Richard Biesanz and Karen Zubris Biesanz Life Above the Jungle Floor by Donald Perry A Neotropical Companion by John Kricher Happier Than a Billionaire: Quitting My Job, Moving to Costa Rica, and Living the Zero Hour Work Week by Nadine Hays Pisani Assault on Paradise by Tatiana Lobo Costa Rica: A Traveler's Literary Companion by Barbara Ras COSTA RICA: Films The Blue Butterfly (2004) Carnival in Costa Rica (1947) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Optional Tortuguero Extension - Due to limited space on the motor launch transfer to and from Tortuguero, passengers may only bring up to 25 lbs of luggage. It is recommended to bring a smaller piece of luggage or duffel bag for this portion of the tour. Additional luggage can be stored at no additional charge. Please note: this restriction does not apply for clients traveling on the Costa Rica Fly & Drive or the 12 Day Natural Beauty of Costa Rica & Panama. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Monteverde Hotels - Monteverde is located in a remote tropical cloud forest. Weather is normally pleasant with temperatures usually between 60-80 degrees Fahrenheit. Passengers should be aware that the hotels in this region are very basic and are not equipped with air-conditioning or heat. Please note hair dryers are not available in most Monteverde hotels. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Independent Tours |
Hotel Porter: US $3 per bag Hotel Wait staff: 5-10% of the bill (lunch or dinner) Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day Gate 1 Representative (where applicable): US $10 per person per day |
| Costa Rica - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Costa Rica Road Conditions: |
| Roads in Costa Rica are not up to United States standards. Roads vary from paved, multi-lane highways to narrow, gravel roads. The gravel roads often contain many potholes, bumps, and hazards. The journey between Arenal and Monteverde is on a unpaved, gravel road. The drive time can take longer than expected. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Driving - Costa Rica |
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Pick-up & Drop-off Locations: Vehicle Pick-up & Drop-off locations per itinerary. If picking up vehicle at an airport, a complimentary shuttle is available to the car rental office - a taxi to the office is unnecessary. Do not accept a ride or assistance from anyone other than uniformed rental company personnel. Adobe Rent a Car provides a complimentary shuttle service in the International Arrivals Exit Gate, there is NOT an agent or counter located inside the terminal, you must leave the facility, and a representative will meet you at the Exit of the Airport Arrivals Gate. San Jose: Upon arrival in San Jose, you must clear customs. Following customs, please exit the building to the right and look for a representative holding an Adobe Rent A Car sign outside by the Pedestrian Crossing. This representative will direct you to the complimentary shuttle that will take you to the car rental office. In the event that you cannot locate the representative, please call 506-2-442-2422. If you choose not to take the car from the airport, but proceed (at your own expense) directly to the hotel, you may arrange a drop off of the car the next day for a fee of $50 (payable locally by credit card at the Abobe Rent a Car counter). Mandatory Insurance is not included & must be paid locally. When returning your rental car, there is no counter/office in the terminal for dropping off the automobiles; the return must be done at the Adobe Rent a Car Airport Office, not in the terminal nor the terminal parking lots. The Adobe Rent a Car Airport Office is located 5 minutes away from the airport (maps and accurate directions to find the office can be found in the contract jacket) and is open from 5 AM to 10 PM for drop-offs. A free of charge shuttle service is available to drive you back to the terminal departure gate. Liberia: Upon arrival in Liberia, you must clear customs. Following customs, please exit the building and look for a representative holding an Adobe Rent A Car sign standing in front of the Caturgua Tourist Information Counter. This representative will direct you to the complimentary shuttle that will take you to the car rental office. In the event that you cannot locate the representative, please call 506-2-667-0608. Mandatory Insurance is not included & must be paid locally. When returning your rental car, there is no counter/office in the terminal for dropping off the automobiles; the return must be done at the Adobe Rent a Car Airport Office, not in the terminal nor the terminal parking lots. The Adobe Rent a Car Airport Office is located 15 minutes away from the airport (maps and accurate directions to find the office can be found in the contract jacket) and is open from 7:30 AM to 5 PM for drop-offs. A free of charge shuttle service is available to drive you back to the terminal departure gate. Guapiles: Your return transfer from Tortuguero will drop you off at the Adobe Rio Blanco Station in Guapiles, where your car will be delivered to you. Mandatory Insurance is not included & must be paid locally. In the event of any issues, please call 506-2-542-4829. When returning your rental car, please see the instructions above for your departure city. Rental Duration: Vehicle rental is based upon consecutive 24 hour periods. Additional time will be billed and payable locally. The full daily rate will be charged after 4 hours. There will be NO refunds for late pick-up or early return. Rates do not include fuel. After the duration of the rental, the vehicle must be returned in the same condition in which it was received or additional fees may apply. Driver Registration: Drivers must be between 21-75 years old and hold a major credit card (Visa, Master Card, or American Express) and present a valid USA driver's license and a passport at the time of rental. Drivers ages 21 - 22 must also have a minimum of 2 years of drivers license possession. Additional drivers may be added at the cost of $3.00 per driver per day, payable locally. Only drivers registered on the rental contract will be eligible for insurance coverage. Vehicle Security Deposit / Deductible: At the time of rental, an authorization will be obtained on a major credit card for estimated additional fees and a deposit / deductible guarantee of $750; the credit card must have sufficient credit to cover these fees. The following cards are accepted: Visa, Mastercard, and American Express. Cash and debit cards are not accepted. Inspect Your Vehicle It is important to thoroughly inspect your vehicle before leaving the lot to avoid being held responsible for any damage to the rental car, other than normal wear-and-tear. Walk around the vehicle with the sales agent before driving off. Inspect the vehicle for existing dents, scratches, or other potential damage, and make sure that anything you find is noted on the contract. If the vehicle is unsatisfactory for any reason, request an exchange before leaving the lot. Vehicle Insurance: Car rental fees exclude mandatory Collision Damage Waiver (CDW) of $13-25 per day which can only be paid locally by credit card. Theft Protection and Personal Accident Insurance will be available at the time of car pick up and are also payable locally. Selections from these contracts may be found below. Mandatory Coverage includes:
Optional Additional Coverage includes:
Customer Care and Roadside Assistance:
Road conditions: Roads in Costa Rica are not up to United States standards. Short distances can take a longer time to cover than expected. Some roads are not paved with deep pot holes, are seasonally restricted and limited to only 4-wheel-drive vehicles. We recommend to refuel before travelling to Monteverde as there are limited gas stations in the area which are difficult to locate. Child Safety Seats: Car seats may be available at airport locations at a cost of approximately $3 per day. Car seats must be pre-ordered and paid for locally. You are required to fit the child seat yourself. GPS system and Cellular Phones: A GPS system for your vehicle is highly recommended and may either be reserved in advance via Gate 1 or can be rented locally at an additional cost of $9 per day and a credit card deposit of $250, subject to availability. You may wish to take advantage of one of the free and easy to use navigation systems available on your personal mobile device, such as Google Maps or Waze. Our experience is that the mobile apps are often more user friendly than those units available for rent by the car rental agencies. An international data plan is necessary to utilize GPS on your mobile device. A cellular phone is also recommended as there can be long distances between populated areas. Contact your cell phone's service provider to see if international coverage is available. Cell phones can also be rented locally at an additional cost of $10 for the entire rental period regardless of rental duration, and subject to availability. All local calls and inbound international calls are included. Car rental insurance options and their coverage DO NOT cover loss, damage or theft of the GPS or Cell Phones. Safety: Please be aware that theft from cars in Costa Rica is quite common. Therefore, do not leave luggage, passports, or any valuable objects inside an unattended vehicle. In case of a flat tire, do not stop. Continue slowly to the nearest gas station or call for special assistance. Do not accept help from strangers, as this is sometimes a ploy to try to steal valuables from the vehicle. Local Laws: Familiarize yourself with local laws before you travel. New traffic laws have been enacted in Costa Rica with increased penalties for driving under the influence of alcohol and for speeding. Penalties include community service, fines and up to 3 years in jail. Additionally, anyone breaking these new laws automatically invalidates the car rental contract and is liable for all economic expenses including, but not limited to fines, vehicle confiscation expenses, and damage and robbery to the vehicle. Post Travel: After the termination of your car rental, you may potentially incur additional fees related to services or charges that are not included with your Gate 1 package. Examples of these may include, but are not limited to, supplement for additional drivers, elected additional insurance, traffic violations, damage to the vehicle, or returning the vehicle with low fuel. These fees are payable directly to the car rental company and it is the your responsibility to contact the car rental company regarding such charges. These fees are not dictated or processed by Gate 1 Travel. Additionally, For your protection, we recommend you retain any and all documentation received at the counter from the car rental agency until you return home and are certain there are no more charges from the agency. Without it, we may not be able to assist should a dispute arise. |
| Costa Rica - The Costa Rican Colón is the currency of Costa Rica. It is very common in Costa Rica to deal in both American dollars and the Costa Rican Colon, often prices will be given in both denominations. Many, but not all, ATM machines in Costa Rica dispense both Colones and dollars. It is not recommended to exchange money at the airport in Costa Rica. More favorable currency exchange rates can be found at locations outside the airport, such as at your hotels. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Costa Rica - Large stores and supermarkets in Costa Rica will have fixed prices that are clearly labeled and should be purchased at that price. However, in local markets people regularly bargain for what they buy, and you should too! Wooden carvings, woven blankets, colorful paintings, and beautifully crafted pottery are only a few examples of the many souvenirs you can purchase to remember your trip. |
| Your Safety is Very Important |
|
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Costa Rica
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| Languages |
| Costa Rica - Spanish is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Costa Rica - The voltage used is 110 volts. |
| Code of Conduct |
| Costa Rica - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. The notion of Pura Vida dominates the national outlook. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Costa Rica - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Although tap water is considered safe to drink in the major cities, it is recommended that visitors only drink bottled water or water that has been boiled and filtered. Filtered water is often available at hotels. Avoid ice, as it is usually made from tap water. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Costa Rica |
Holidays 2023 Jan 1: New Year's Day Mar 19: St. Joseph Day Apr 6: Maundy Thursday Apr 7: Good Friday Apr 9: Easter Apr 10: Battle of Rivas Apr 11: Battle of Rivas (observed) May 1: Labor Day / May Day Jul 24: Annexation of Guanacaste Day Jul 25: Annexation of Guanacaste Day (observed) Aug 2: Virgin of Los Angeles Day Aug 15: Mother's Day Sep 15: Independence Day Nov 2: All Souls' Day Dec 8: Feast of the Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Mar 28: Maundy Thursday Mar 29: Good Friday Mar 31: Easter Sunday Apr 15: Battle of Rivas May 1: Labor Day / May Day Jul 29: Annexation of Guanacaste Day Aug 2: Our Lady of Los Angeles Day Aug 19: Mother's Day Sep 15: Independence Day Nov 2: All Souls' Day Dec 1: Day of Abolition of the Army Dec 8: Feast of the Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 31: New Year's Eve |
6 Day Costa Rica Pacific Beach All Inclusive Fly & Drive, August 2019
Adobe car rental was efficient and helpful ... Jet Blue also above average. Costa Rica is beautiful. Loved the protected areas plants and animals. Saw crocodiles, capuchin monkeys, scarlet Mcaws toucans, leaf cutter ants. Etc Highly recommend
David B. South Lebanon, OH7 Day Costa Rica Fly & Drive with Guanacaste , November 2016
Awesome! Adobe Car Rental was very pleasant and helpful. The car was excellent. The hotels were great and we experienced so much of the country and the people.
Kelli S. Camp Hill, PA10 Day Costa Rica Fly & Drive with Manuel Antonio , June 2016
Trip to Costa Rica was awesome, and all arrangements were efficient and smooth. Perfect trip. Did a lot. Snorkel, hiking, white water rafting, zip line, night tour, visited national parks and waterfalls. People are the friendliest anywhere. Thanks for planning a great trip for us, we will be back in touch!
Harold H. Woodstock, VA11 Day Costa Rica Fly & Drive with Toruguero & Guanacaste, April 2014
Our trip was wonderful. We had never done the Tortuguero leg of Gate 1's Costa Rica offering and it was an enjoyable experience (we are not guided tour people but the partial guided tour was enjoyable). The customer service throughout the trip was excellent. The only bad thing that happened was that I got sunburned twice - I'm not made for the equator. However, we got to kayak with Caymen, zip line in Monteverde, see Dolphins in the Pacific (and snorkel). Arenal Manoa upgraded their offering with a hot springs pool - much better than a regular pool. While we would love to visit other countries, we have a hard time passing up Gate 1's Costa Rica offerings.
Dorothy F. Indianapolis, IN7 Day Costa Rica Fly & Drive with Guanacaste, March 2014
We had a great time. Thanks to Gate 1 travel for a great itinerary and the hotels were good and roomy. We were surprised how big the rooms were in San Juan. Our family of 4 actually just used one room because it had 2 bedrooms and a kitchenette. Our rooms by the beach in Playa Carrillo were also huge and the hotel had a great view. The car was great and roomy as well and we just loved the vacation. We look forward to keeping an eye out for more Gate 1 Deals!
Jocelyn R. Leawood, KS9 Day Costa Rica Fly & Drive with Guanacaste, July 2013
My husband and I took the trip to Costa Rica and it was wonderful. The car rental, the hotels and the ziplining tour, they were all great. It worked out really well. We were quite surprised that all 4 of our hotels were wonderful. No complaints at all!! Great properties all of them.
Thanks you so much for your help.
Gilah S. Cherry Hill, NJ11 Day Costa Rica Fly & Drive with Tortuguero & Guanacaste, June 2013
Our trip was wonderful. Gate1 did wonderful job in arranging everything every step of the way. This is our 11th Gate1 trip in two years, but our very first in driving in a foreign country, which we were not sure about before arriving in Costa Rica. However, the rental car was delivered just as promised and with GPS and the emergency number to contact in case we had troubles, we felt so comfortable!
The trip was very well designed as it started with three days of an escorted tour of Tortuguero before the independent vacation portion started. Local guides during the Tortuguero were knowledgeable and extremely helpful, which really helped us to navigate the country on our own. Resorts were beautiful - Eco friendly and a lot of local flavors.
Even though mid June is considered the rainy season, most days we had nice and clear mornings where we were able to hike to Arenal volcano mountain, do the canopy tour in Monteverde, snorkel, swim, surf and watch the sunsets on beautiful beaches in the Guanacaste, and a hike to Blue Lake (along the way we saw bubbling mud pools!). We got to see a 150kg Green Turtle making nest for laying her eggs in Tortuguero- we were so impressed with protections the experts provide to these turtles! We also enjoyed seeing all the beautiful birds, sloths, monkey, crocodiles and numerous animal and plant species. Thanks again for making this family vacation so special.
Hiemi H. Castle Rock, CO8 Day Costa Rica Fly & Drive with Manuel Antonio, May 2013
This was a wonderful trip! Everything that you lined up for us on this fly and drive worked like clockwork. The accommodations (Volcano Lodge and Si Como No) were impeccable. I cannot overstate the great value, coordination and accommodations that you lined up for us on this fly and drive. It was simply an awesome experience in both the Arenal area, as well as, the Manuel Antonio area. We hope to return and thanks again for this great trip.
Don P. Southport, NC11 Day Costa Rica Fly & Drive with Tortuguero & Guanacaste, February 2013
I want to tell you that the tour from Gate 1 MORE than met our expectations. We were very pleasantly surprised! What especially impressed us was the selection of locations, especially the "sampling" of Costa Rica environments, and the quality of accommodations. It is very clever to begin the tour with Tortuguero and progress to Flamingo Playa. The travel time of around 4 hours of driving time was perfect and allowed us to see lots of scenery without stress. Everything was reserved and waiting for us with no glitches.
Laura N. Lansing, MI12 Day Costa Rica Fly & Drive with Tortuguero & Manuel Antonio, December 2012
Where do I begin? It was absolutely fabulous. We had more rain than
expected at the higher elevations, I think even more than expected by our
guides as well, but it was warm and most hotels had large umbrellas available
so it wasn't really an issue except that I think we would have seen more
creatures if it wasn't raining.
Everyone was very kind and warm. Our family would like to return someday
but have so many places on our wish list yet to see. We had no trouble driving;
the roads weren't as bad as I had imagined, even with all of the rain.
However, it was nice to be picked up for the side trips we booked.
I am so happy we booked the extension to Tortuguero as we did get to see
the magic of the baby turtles running to the sea. It was Christmas morning and
we couldn't have asked for a better Christmas present. I would highly
recommend this trip to anyone interested in flora and fauna and NOT shopping
or cultural sightseeing.
7 Day Costa Rica Fly & Drive, December 2012
Honestly, my wife and I had the best time of our lives in Costa Rica. The
only bad part was that we eventually had to leave.
As the trip
progressed it became more and more apparent that we had made a great choice
going with Gate 1, as all of the accommodations were great and everywhere we
went they shared in our honeymoon celebration; the Lomas del Volcan Hotel in La
Fortuna near Arenal even greeted us at our room with a bottle of champagne on
ice beside the customary bed decorated with swans (made of towels) and tropical
flowers.
We also enjoyed being able to see a lot of the country and stay
different places, which was easily allowed by Gate 1's flexible packages and
the car rental.
Again, many thanks for your wonderful service - you
contributed greatly to an unforgettable honeymoon!
10 Day Costa Rica Fly & Drive with Manuel Antonio, April 2012
The trip was fantastic. Costa Rica is paradise!!!! I loved that we were
able to see so much of the country with the car rental package. Our hotels
were great, and the service at the hotels also fantastic. My only regret is
that we didn't stay longer.
Thank you for a great trip!
8 Day Costa Rica Fly & Drive with Manuel Antonio, January 2012
Fantastic!
Great choice of hotels and rental car service you
selected. Everything went off smoothly during the trip.
We will be
using your travel service for future trips including another one to Costa
Rica.
Happy customer here!
Costa Rica Independent Vacation, January 2012
Our trip was amazing!!! Gate 1 never lets us down. I had a few
reservations after I booked due to driving conditions in Costa Rica but Adobe
was wonderful and even programed each stop into our GPS for us. Our lodging
was very nice with views of volcanos and the ocean. Now we have to adjust to
winter in Michigan!
We hope to travel with Gate 1 again soon.
Costa Rica Independent Vacation, October 2011
LOVED IT! Had a great time and no problems at all with reservations.
Thanks so much. Found other 2 couples that had book through Gate 1 too
:-)
Will be using your services in the future for our trip to
Italy!
Thanks so much!
7 Day Costa Rica Fly & Drive, October 2011
We had a fabulous time. Costa Rica is such a beautiful country. Many thanks to
Gate 1 Travel for coordinating our arrangements; everything was so
effortless.
7 Day Costa Rica Fly & Drive, September 2011
We had a wonderful time. Everything went
perfectly. I will admit in the beginning I was reluctant to use your
company because I had never heard of or used you before but everything went
smoothly and without a glitch. I will not hesitate to use you for future
travels and I will definitely refer my friends your way.
7 Day Costa Rica Fly & Drive, September 2011
We had a wonderful time, the service was great we enjoyed every moment of our trip. Thank you so, so much for all your assistance. Can't wait for our next vacation.
Alma M. Santa Fe, CA10 Day Costa Rica Fly & Drive with Tortuguero & Puntarenas, September 2011
ABSOLUTELY AMAZING!!! Gate 1 really made everything go very smoothly.
On Tortuguero, Sergio Vega was not only a wonderful guide but also a biologist,
scientist, researcher and protector of the green sea turtle. It was a true
blessing to be able to see the 500lb turtle lay its eggs and then slowly make
its way back to the sea. I had already felt that I got my money's worth after
just 3 days on Tortuguero. La Fortuna was beautiful and our hotel room had a
fantastic view of the Volcano and exquisite gardens with trails through them so
you could watch the many species of hummingbirds, wrens, swallows and other
beautiful birds. Monte Verde had breathtaking views high atop mountains where
the cloud forests made you feel like you were actually in heaven. Manual
Antonio had wonderful beaches. The bio-diversity of the climate and landscape
and the eco-tourism makes Costa Rica a place everyone should visit. I
felt like I left a piece of my heart there. Pura Vida
7 Day Costa Rica Fly & Drive, September 2011
Our trip was EXCELLENT. Everything you set up for us was perfect.
Thanks so much for all of your help to make our first trip to Costa Rica a
great one!
7 Day Costa Rica Fly & Drive, September 2011
We all had a wonderful time. Everything was as you said
it would be, we ran into no issues. All of the hotels were wonderful; the car
rental staff was very helpful and programmed our GPS with our destinations.
The other folks in my group kept telling me what a good job I did with this
trip. Only you and I know I didn't have to do a thing, it was all you and your
company. I will defiantly use Gate 1 again.
Thank you for a carefree trip to Costa Rica!
Marsha B. Orlando, FL
7 Day Costa Rica Fly & Drive, September 2011
One word.... INCREDIBLE. Thanks for putting
together such a great package. This was our first Gate 1 trip, we will
definitely be looking at your site for future trips.
7 Day Costa Rica Fly & Drive, August 2011
It was great and it exceeded our expectation. There were so many
beautiful places to see in Costa Rica. We had a great time and will definitely
be using Gate1 again in the future.
Valmy A. Odenton, MD
7 Day Costa Rica Fly & Drive, June 2011
Our trip was really nice. The first hotel's staff was very nice and the
rooms were nice and clean. We enjoyed a great dinner at the sushi restaurant,
and the morning buffet was great. The Arenal Manoa hotel was incredible, and I
wish I could live there! There wasn't a single negative thing about it. The
room had an incredible view of the volcano and perfect grounds. We had our
wedding
there and they did everything to make it beautiful. The Establo was
nice, but a little too large. They did have some activities like zip lining and
waterfall rappelling that were good. All in all it was a wonderful trip. No
complaints about anything. Thank you for all your help with planning our
trip.
7 Day Costa Rica Fly & Drive, June 2011
We had a great trip! We chose to not upgrade
our hotels, but were very impressed that they were still very nice. My husband
even commented, "What? No hidden fees?" when we checked out from each hotel.
He stated, "Wow, they really give you what they say they will with no hidden
charges." We were so pleased with the trip that we plan to bring our boys with
us next time. We've also been telling everyone about our trip and how great
using Gate 1 was for us. Thank you for making the trip such a great one. We
look forward to using Gate 1 again in the future.
7 Day Costa Rica Fly & Drive, June 2011
We had a wonderful vacation. Gate 1 has been amazing in coordinating the
trip and every detail was perfect. Thank you so much for your efforts to
make
our vacation memorable and we will definitely be using Gate 1 in the
future.
7 Day Costa Rica Fly & Drive, June 2011
Absolutely fabulous. Everywhere we went they automatically upgraded us. All the accommodations were so nice that we hated to leave, especially in Arenal. All the people were wonderful. The 4 wheel drive car was great for the dirt road into Monteverde. The people in the hotels are all big fans of Gate 1 like we are. There are no street signs in Costa Rica which makes things interesting. We chose not to take the GPS and did fine. Thanks for the great trip.
Carol M. Oklahoma City, OK7 Day Costa Rica Fly & Drive, May 2011
I had an incredible trip with my 2 sons. It way exceeded my
expectations. The Adobe rental service people were very helpful and we
rented a GPS and cell phone from them.
The hotels were superb. They were like luxurious resorts with fantastic breakfasts. We loved the Tilajari Resort. It was great having breakfast with the iguanas and birds right there. We went to waterfalls and then on a tour of the volcanoes. We ate at a great restaurant downtown and enjoyed a swim in the pool. Everybody was very friendly. The hotel Montana Monteverde had beautiful views. A real treat was reserving their hot tub which was in a separate round building. We had it all to ourselves including a sauna with windows where you had a great view. We also went on a coffee and cheese tour which we thoroughly enjoyed.
The drive to Monteverde wasn't as bad as I thought it would be. Great views! On the way we saw terrific falls (actually 5 falls), this was a real find. To get there we had to drive on a very rough road but it was so worth it. Nobody else was there and the guys swam in the water.
We went on suspension bridges which gave us a real look at the rain forest. They were a lot of fun and not scary at all. We headed back to San Jose and somehow the GPS took us near the ocean. We swam in the waves and I was excited to see white-faced monkeys.
Thank-you for a dream vacation. I appreciate all of the help from the people at Gate 1. I will always treasure the memories of this fantastic trip to Costa Rica with my sons. Thanks for making it possible.
The hotels were superb. They were like luxurious resorts with fantastic breakfasts. We loved the Tilajari Resort. It was great having breakfast with the iguanas and birds right there. We went to waterfalls and then on a tour of the volcanoes. We ate at a great restaurant downtown and enjoyed a swim in the pool. Everybody was very friendly. The hotel Montana Monteverde had beautiful views. A real treat was reserving their hot tub which was in a separate round building. We had it all to ourselves including a sauna with windows where you had a great view. We also went on a coffee and cheese tour which we thoroughly enjoyed.
The drive to Monteverde wasn't as bad as I thought it would be. Great views! On the way we saw terrific falls (actually 5 falls), this was a real find. To get there we had to drive on a very rough road but it was so worth it. Nobody else was there and the guys swam in the water.
We went on suspension bridges which gave us a real look at the rain forest. They were a lot of fun and not scary at all. We headed back to San Jose and somehow the GPS took us near the ocean. We swam in the waves and I was excited to see white-faced monkeys.
Thank-you for a dream vacation. I appreciate all of the help from the people at Gate 1. I will always treasure the memories of this fantastic trip to Costa Rica with my sons. Thanks for making it possible.
10 Day Costa Rica Fly & Drive with Tortuguero & Guanacaste, May 2011
We had a wonderful trip. So much fun, and such an adventure.
This was my second time using Gate 1, and I tell everyone how all of our
plans go off without a hitch. Thanks for all of your organization in
making our vacation as stress-free as possible. It was our best vacation
ever.
Victoria B. Owasso, OK
7 Day Costa Rica Fly & Drive, May 2011
The whole time we were in Costa Rica, my husband and I were saying, "Wow,
Gate 1 really knows what they're doing!" We have recommended Gate 1 to all
of our friends who want to travel and even recommended you to the shuttle
driver from the airport! Keep up the good work Gate
1!
8 Day Costa Rica Fly & Drive with Manuel Antonio or Jaco, April 2011
We had an amazing time! It must have been the best time to go to Costa
Rica! The weather was perfect and we pretty much had all of our
accommodations to ourselves!
We started in San Jose at the Hotel
Balmoral. I definitely recommend a GPS for anyone driving. It could have been
crazy trying to find our way through those unmarked streets without one! The
hotel must have been the nicest in the area, with a great restaurant and great
staff. Actually, the staff at every hotel was most kind and outgoing, and
were full of tips!
Arenal was spectacular. The Talajari Resort
was beautiful. Iguanas everywhere! We even had a crocodile across the
river! Monteverde was a beautiful and fun drive! The zip lining tour was
off the
hook! A definite recommendation up there! Manuel Antonio was
the most amazing! I wish we had another night there! The Espadilla hotel
was a block from the beach and a block from the entrance
to the
national park! One thing that shocked me was that the national park did not
have any maps of their trails for you to take with you. If I had known I would
have printed one in advance. They only had one posted at the entrance. We
also took a horseback riding tour through the hotel and ended up being the only
two! It was like having private tours everywhere!
You guys really put a
great package together! The hotels were all absolutely great! The car rental
company was excellent. (I do recommend that anyone who would like to rent a cell
phone to do it in advance, as they did run out.) Your team did such a fine
job! Thank you from all of us!
8 Day Costa Rica Fly & Drive with Guanacaste, March 2011
The trip was wonderful. The accommodations and service were more than we expected and the people were very friendly. We enjoyed the freedom of driving ourselves around and exploring places at our leisure. Driving the "friendly" roads of Costa Rica certainly added to the sense of adventure, perhaps you could convince the government to do a little road improvement.
We met a number of other tourists that were travelling the same Gate 1
itinerary so we got to compare notes at each hotel as we met up and everyone was
having a great time. I would not hesitate to highly recommend your
services. You were more than accommodating when we needed to "tweak" our
itinerary. Thank you so much.
7 Day Costa Rica Fly & Drive, March 2011
LOVED IT! LOVED IT! LOVED IT!
We had a great time. The hotels
on this trip were great. Top notch! I would not change a thing when it comes to
the hotels. The only bad part about the trip was the driving. The
roads can be pretty rough in Costa Rica and of course they don't follow the same
(any) rules of driving like we do. So that made it a challenge. But
we saw some great stuff and had an outstanding adventure. We love
gate1travel!!!! See you on our next vacation.
7 Day Costa Rica Fly & Drive, November 2010
We had a wonderful trip but choose to bypass the San Jose hotel on both sides
of the trip. In fact, it was quite simple to spend the final night in Jaco on
the beach and we were still able to get to the airport in plenty of time to
fly the same day.
The Adobe rental car was fine and the Hotel Montana was
great. Villas Eco Arenal was a great budget hotel close to the city for those
who value the local feel and flavor vs. the Americanized resorts out of town.
Great for us.
7 Day Costa Rica Fly & Drive, May 2010
We had a great time in beautiful Costa Rica. Other than the 4 hour delay getting there (after midnight to arrive at the Balmoral Hotel) things went well. The road to Monteverde is in terrible shape; rocks and boulders.
Edwin A. Colorado Springs, CO7 Day Costa Rica Fly & Drive, May 2010
Costa Rica was wonderful. The weather, tourist volume, people and sites were great. The road was a little rough going to Monte Verde, however, I'm used to driving on 4wheel drive roads. I would recommend not going into San Jose the first day, but rather stay on the out skirts or head north. Also, I would recommend returning to the Belmoral the evening before departure, having the rental car company pick up the car and take the taxi to the airport. We had a great time and will be returning to Costa Rica someday. Thanks again for your help.
Stephanie J. Arvada, CO7 Day Costa Rica Fly & Drive, January 2010
Everything went absolutely smoothly on our trip - airline bookings, hotel reservations, car rental, - we did not experience any issues at all. Our stay at Balmoral Hotel and Tilajari Resort Hotel was excellent and Sky Trek at Arenal Volcano and the hot mineral tabs we enjoyed to a fullest degree. I'd like to offer only one suggestion: instead of Monteverde Rain Forest it'd be better to offer a stay at Pacific: right before leaving to Monteverde we met a family who just came from Monteverde and they told us that it was awfully rainy and windy there, so we changed our itinerary and went to Jaco skipping Monteverde completely. This was entirely our decision and we did not regret it: we enjoyed wonderful weather, the road was absolutely picturesque, we took a surfing class with Roberto at Jaco, and we went to Manuel Antonio National Park and enjoyed the sunset at Villa Coletas Anfiteatro. Again, thanks a lot for your service and I'm looking forward to book our next trip at Gate 1 Travel!
Alexey A. Staten Island, NY