8 Day Classic Dubai & Abu Dhabi
From
$1269
Land Only
$2319*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
| Monday Departure | ||
|---|---|---|
| Voco Bonnington Dubai Hotel | Dubai | |
| Marriott Hotel Downtown | Abu Dhabi | |
| Park Rotana Abu Dhabi | Abu Dhabi | |
| Thursday Departure | ||
|---|---|---|
| Crowne Plaza Dubai Jumeirah | Dubai | |
| Voco Bonnington Dubai Hotel | Dubai | |
| Le Royal Meridien Abu Dhabi | Abu Dhabi | |
| Park Rotana Abu Dhabi | Abu Dhabi | |
| Friday Departure | ||
|---|---|---|
| Voco Bonnington Dubai Hotel | Dubai | |
| Marriott Hotel Downtown | Abu Dhabi | |
| Park Rotana Abu Dhabi | Abu Dhabi | |
| Saturday Departure | ||
|---|---|---|
| Crowne Plaza Dubai Jumeirah | Dubai | |
| Voco Bonnington Dubai Hotel | Dubai | |
| Le Royal Meridien Abu Dhabi | Abu Dhabi | |
| Park Rotana Abu Dhabi | Abu Dhabi | |
Click a Date to Book Online
Click a Date to Book Online
| 2023 Dates & Prices Single Supplement: $500 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1599 | $2739* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1649 | $2649* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1649 | $2699* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| Only 1 seat left! | $1649 | $2699* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1649 | $2719* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | $1649 | $2699* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1799 | $2789* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $3019* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1799 | $2939* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | $1749 | $2609* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1799 | $2789* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | $1749 | $2719* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | $1799 | $2889* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2749* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2759* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1799 | $2809* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1799 | $2799* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1799 | $3129* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| 2024 Dates & Prices Single Supplement: $500 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $3089* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1599 | $2719* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2619* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2589* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2649* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2769* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2739* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2829* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2629* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2709* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2629* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2829* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2789* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | $1799 | $2789* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2789* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | $1849 | $2839* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1749 | $2709* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| $1499 | $2559* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| $1599 | $2589* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| $1399 | $2389* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| $1599 | $2629* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | $1649 | $2589* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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$1299 | $2359* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| $1399 | $2499* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Not Included:
Optional tours and gratuities.
Additional Information:
Land only price does not include arrival/departure transfers.
During Ramadan (Mar 10 - Apr 9, 2024), historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Escorted Package Includes
- Round trip flights New York-Dubai, Dubai-New York
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 6 nights First Class accommodations
- 4 nights Dubai
- 2 nights Abu Dhabi
- Hotel taxes, fees & service charges including Dubai & Abu Dhabi tourism fees
- Hotel porterage
- All transfers included only with airfare purchase on package arrival & departure dates†
- 11 meals: 6 breakfasts, 3 lunches, 2 dinners
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager throughout
- Entrance fees per itinerary
- Comfortable wireless earphones for enhanced touring
Special Features
- During the Dubai City Tour, view the man-made Palm Island and Dubai’s signature landmark Burj Al Arab
- Ascend to the very top of Burg Khalifa, the tallest building in the world
- Specially arranged lunch and meeting at Dubai's important Sheikh Mohammed Center for Cultural Understanding
- Explore Al Ain Palace Museum, the former home of Sheikh Zayed, founder of the UAE
- Embark on a city tour of Abu Dhabi that includes a visit to the Louvre Abu Dhabi
- Visit the Sheikh Zayed Grand Mosque, a masterpiece of modern Islamic architecture
†Transfers are available for purchase for land only or on alternative flight dates
Is This Trip Right for You?
This active program covers a good amount of ground each day. Expect from two to three hours walking on some touring days. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps. Expect the longest time spent on the bus to be the drive of 2 hours to and from Abu Dhabi. Weather is very pleasant during the day from October through April but sometimes it becomes a little cold and windy in the evening. The optional tour of Desert Safari involves a rough drive over the dunes and low seating in the camp. It is not recommended for pregnant women, people with back problems or heart conditions. This is a Classic program. For more information, click here.
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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Board a 4X4 vehicle in Dubai and head out towards the highest sand dunes of the surreal surrounding desert*. Feel the thrill of "dune bashing" as you spiral up and down the enormous golden dunes. Upon reaching the Bedouin campsite, you'll be welcomed with traditional Arabic coffee and will have the option to ride a camel. Then, enjoy a specially prepared barbecue dinner. Later, enjoy a Tanoura dance show, then watch as a captivating belly dancer enchants you with her swirling dances before returning to Dubai.
Approximate tour duration is 6 hours.
*This activity is an off-road experience. Pregnant women, as well as passengers with back problems and other medical conditions should consider whether this optional tour is right for them. Children younger than 8 years old are not permitted to participate in this tour.
| Day #4 | 01 Sep 2023 - 07 Jun 2024 | $86.00 |
This half-day tour takes you to Sharjah, the "Pearl of the Gulf." Begin with a drive through the American University campus, followed by a photo stop at the Quran roundabout. Continue with a visit to the Islamic Museum, housing more than 5000 artifacts from all over the Islamic World. Next, tour the Heritage Museum where you will discover Sharjah's rich and diverse heritage and explore traditions that have endured the test of time. A visit to Sharjah is not complete without a stroll in souk al Arsa, the oldest souk in the county where you can bargain for jewelry, handicrafts, and carpets, among other specialty items. The last stop is the famous Jubail food and fish market that showcases the heritage of fishing in the UAE.
Approximate tour duration is 4 hours.
| Day #5 | 01 Sep 2023 - 07 Jun 2024 | $44.00 |
Board a 4X4 vehicle in Dubai and head out towards the highest sand dunes of the surreal surrounding desert*. Feel the thrill of "dune bashing" as you spiral up and down the enormous golden dunes. Upon reaching the Bedouin campsite, you'll be welcomed with traditional Arabic coffee and will have the option to ride a camel. Then, enjoy a specially prepared barbecue dinner. Later, enjoy a Tanoura dance show, then watch as a captivating belly dancer enchants you with her swirling dances before returning to Dubai.
Approximate tour duration is 6 hours.
*This activity is an off-road experience. Pregnant women, as well as passengers with back problems and other medical conditions should consider whether this optional tour is right for them. Children younger than 8 years old are not permitted to participate in this tour.
| Day #4 | 01 Sep 2023 - 07 Jun 2024 | $86.00 |
This half-day tour takes you to Sharjah, the "Pearl of the Gulf." Begin with a drive through the American University campus, followed by a photo stop at the Quran roundabout. Continue with a visit to the Islamic Museum, housing more than 5000 artifacts from all over the Islamic World. Next, tour the Heritage Museum where you will discover Sharjah's rich and diverse heritage and explore traditions that have endured the test of time. A visit to Sharjah is not complete without a stroll in souk al Arsa, the oldest souk in the county where you can bargain for jewelry, handicrafts, and carpets, among other specialty items. The last stop is the famous Jubail food and fish market that showcases the heritage of fishing in the UAE.
Approximate tour duration is 4 hours.
| Day #5 | 01 Sep 2023 - 07 Jun 2024 | $44.00 |
Board a 4X4 vehicle in Dubai and head out towards the highest sand dunes of the surreal surrounding desert*. Feel the thrill of "dune bashing" as you spiral up and down the enormous golden dunes. Upon reaching the Bedouin campsite, you'll be welcomed with traditional Arabic coffee and will have the option to ride a camel. Then, enjoy a specially prepared barbecue dinner. Later, enjoy a Tanoura dance show, then watch as a captivating belly dancer enchants you with her swirling dances before returning to Dubai.
Approximate tour duration is 6 hours.
*This activity is an off-road experience. Pregnant women, as well as passengers with back problems and other medical conditions should consider whether this optional tour is right for them. Children younger than 8 years old are not permitted to participate in this tour.
| Day #4 | 01 Sep 2023 - 07 Jun 2024 | $86.00 |
This half-day tour takes you to Sharjah, the "Pearl of the Gulf." Begin with a drive through the American University campus, followed by a photo stop at the Quran roundabout. Continue with a visit to the Islamic Museum, housing more than 5000 artifacts from all over the Islamic World. Next, tour the Heritage Museum where you will discover Sharjah's rich and diverse heritage and explore traditions that have endured the test of time. A visit to Sharjah is not complete without a stroll in souk al Arsa, the oldest souk in the county where you can bargain for jewelry, handicrafts, and carpets, among other specialty items. The last stop is the famous Jubail food and fish market that showcases the heritage of fishing in the UAE.
Approximate tour duration is 4 hours.
| Day #5 | 01 Sep 2023 - 07 Jun 2024 | $44.00 |
Board a 4X4 vehicle in Dubai and head out towards the highest sand dunes of the surreal surrounding desert*. Feel the thrill of "dune bashing" as you spiral up and down the enormous golden dunes. Upon reaching the Bedouin campsite, you'll be welcomed with traditional Arabic coffee and will have the option to ride a camel. Then, enjoy a specially prepared barbecue dinner. Later, enjoy a Tanoura dance show, then watch as a captivating belly dancer enchants you with her swirling dances before returning to Dubai.
Approximate tour duration is 6 hours.
*This activity is an off-road experience. Pregnant women, as well as passengers with back problems and other medical conditions should consider whether this optional tour is right for them. Children younger than 8 years old are not permitted to participate in this tour.
| Day #4 | 01 Sep 2023 - 07 Jun 2024 | $86.00 |
This half-day tour takes you to Sharjah, the "Pearl of the Gulf." Begin with a drive through the American University campus, followed by a photo stop at the Quran roundabout. Continue with a visit to the Islamic Museum, housing more than 5000 artifacts from all over the Islamic World. Next, tour the Heritage Museum where you will discover Sharjah's rich and diverse heritage and explore traditions that have endured the test of time. A visit to Sharjah is not complete without a stroll in souk al Arsa, the oldest souk in the county where you can bargain for jewelry, handicrafts, and carpets, among other specialty items. The last stop is the famous Jubail food and fish market that showcases the heritage of fishing in the UAE.
Approximate tour duration is 4 hours.
| Day #5 | 01 Sep 2023 - 07 Jun 2024 | $44.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| United Arab Emirates - United Arab Emirates enforces very strict drug policies. Many pharmaceuticals that are considered over-the-counter in the United States are prohibited in UAE. Please visit the United Arab Emirates Ministry of Health & Prevention website if you plan on importing personal mediations: https://mohap.gov.ae/en/services/issue-of-permit-to-import-medicines-for-personal-use. Essential prescription medications should be stored in their original bottles. Please also ensure that you have proper documentation for your prescriptions. It is recommended that non-essential medications such as cold and sinus medicines be left at home and purchased locally if needed. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| United Arab Emirates - United Arab Emirates is a very warm country. Bring comfortable walking shoes, lightweight clothes you can layer and an all-weather jacket. Sunscreen, a hat, and sunglasses are also recommended. Some religious sites including Sheikh Zayed Mosque require a dress code: Long sleeve shirts with sleeves to cover wrist, and long pants or floor length skirts to cover ankles are required. Women should wear a veil or head-scarf to cover hair. Tight clothing, shorts, short sleeve shirts, sleeveless shirts, open-back dresses, sheer/see through clothing, clothing with profanity and beachwear are not permitted. Dubai Average Temperatures: https://www.gate1travel.com/weather/mediterranean/default.aspx#dubai-weather |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. Be wary of airport scammers who offer unwanted assistance. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Dubai Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 5 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
| Dubai - It is customary to tip in restaurants and other places that cater to tourists. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| United Arab Emirates - The United Arab Emirates (UAE) Dirham is the currency of United Arab Emirates. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| United Arab Emirates - Dubai is one of the world's major port cities, making it a shopping paradise. With some of the largest malls on Earth, carrying almost every major designer and brand, there are stores to suit all tastes. Or, for a more traditional flavor, spend some time in the souks and bazaars, where haggling is still practiced. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Dubai
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| Languages |
| Dubai - Arabic is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| United Arab Emirates - The voltage used is 220 volts. |
| Code of Conduct |
| Dubai - The United Arab Emirates is a Muslim country. Shaking hands is the standard greeting, followed by pressing the palm of the right hand to the heart to indicate sincerity. Modest dress is appropriate and public displays of affection can inadvertently cause offense. Swimwear is only permitted on beaches and is expected to be modest for both men and women. During the month of Ramadan, Muslims abstain from eating, drinking, and smoking from sunrise to sunset. Please be respectful of this practice and do not eat, drink, or smoke in public during this time. In Dubai, women may not be photographed, and men may only be photographed if they have given their permission. Avoid randomly addressing women, dancing, or smoking in public places. For the most part, consumption of alcohol is restricted to hotel bars and licensed restaurants. Some religious sites including Sheikh Zayed Mosque require a dress code: Long sleeve shirts and long pants or floor length skirts are required. Women should wear a veil or head-scarf to cover hair. Tight clothing, shorts, short sleeve shirts, sleeveless shirts, clothing with profanity and beachwear are not permitted. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - United Arab Emirates |
Holidays 2023 Jan 1: New Year's Day Feb 18: Israa & Miaraj Night* Mar 23-April 24: Ramadan Apr 22-24: Eid-al-Fitr (End of Ramadan)* Jun 28: Arafat (Haj) Day* Jun 29-30: Eid al-Adha (Feast of the Sacrifice)* Jul 19: Al-Hijra (Islamic New Year) Sep 27: Mouloud (The Prophet's Birthday)* Dec 2: National Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Feb 7: Israa & Miaraj Night* Mar 11: Ramadan Starts Apr 10-12: Eid-al-Fitr (End of Ramadan)* Jun 15-16: Arafat (Haj) Day* Jun 16-18: Eid al-Adha (Feast of the Sacrifice)* Jul 8: Al-Hijra (Islamic New Year) Sep 16: Mouloud (The Prophet's Birthday)* Dec 1: Day off for Commemoration Day Dec 2: National Day Dec 3: National Day Holiday Dec 31: New Year's Eve Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| United Arab Emirates - United Arab Emirates enforces very strict drug policies. Many pharmaceuticals that are considered over-the-counter in the United States are prohibited in UAE. Please visit the United Arab Emirates Ministry of Health & Prevention website if you plan on importing personal mediations: https://mohap.gov.ae/en/services/issue-of-permit-to-import-medicines-for-personal-use. Essential prescription medications should be stored in their original bottles. Please also ensure that you have proper documentation for your prescriptions. It is recommended that non-essential medications such as cold and sinus medicines be left at home and purchased locally if needed. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| United Arab Emirates - United Arab Emirates is a very warm country. Bring comfortable walking shoes, lightweight clothes you can layer and an all-weather jacket. Sunscreen, a hat, and sunglasses are also recommended. Some religious sites including Sheikh Zayed Mosque require a dress code: Long sleeve shirts with sleeves to cover wrist, and long pants or floor length skirts to cover ankles are required. Women should wear a veil or head-scarf to cover hair. Tight clothing, shorts, short sleeve shirts, sleeveless shirts, open-back dresses, sheer/see through clothing, clothing with profanity and beachwear are not permitted. Dubai Average Temperatures: https://www.gate1travel.com/weather/mediterranean/default.aspx#dubai-weather |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. Be wary of airport scammers who offer unwanted assistance. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Dubai Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 5 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
| Dubai - It is customary to tip in restaurants and other places that cater to tourists. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| United Arab Emirates - The United Arab Emirates (UAE) Dirham is the currency of United Arab Emirates. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| United Arab Emirates - Dubai is one of the world's major port cities, making it a shopping paradise. With some of the largest malls on Earth, carrying almost every major designer and brand, there are stores to suit all tastes. Or, for a more traditional flavor, spend some time in the souks and bazaars, where haggling is still practiced. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Dubai
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| Languages |
| Dubai - Arabic is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| United Arab Emirates - The voltage used is 220 volts. |
| Code of Conduct |
| Dubai - The United Arab Emirates is a Muslim country. Shaking hands is the standard greeting, followed by pressing the palm of the right hand to the heart to indicate sincerity. Modest dress is appropriate and public displays of affection can inadvertently cause offense. Swimwear is only permitted on beaches and is expected to be modest for both men and women. During the month of Ramadan, Muslims abstain from eating, drinking, and smoking from sunrise to sunset. Please be respectful of this practice and do not eat, drink, or smoke in public during this time. In Dubai, women may not be photographed, and men may only be photographed if they have given their permission. Avoid randomly addressing women, dancing, or smoking in public places. For the most part, consumption of alcohol is restricted to hotel bars and licensed restaurants. Some religious sites including Sheikh Zayed Mosque require a dress code: Long sleeve shirts and long pants or floor length skirts are required. Women should wear a veil or head-scarf to cover hair. Tight clothing, shorts, short sleeve shirts, sleeveless shirts, clothing with profanity and beachwear are not permitted. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - United Arab Emirates |
Holidays 2023 Jan 1: New Year's Day Feb 18: Israa & Miaraj Night* Mar 23-April 24: Ramadan Apr 22-24: Eid-al-Fitr (End of Ramadan)* Jun 28: Arafat (Haj) Day* Jun 29-30: Eid al-Adha (Feast of the Sacrifice)* Jul 19: Al-Hijra (Islamic New Year) Sep 27: Mouloud (The Prophet's Birthday)* Dec 2: National Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Feb 7: Israa & Miaraj Night* Mar 11: Ramadan Starts Apr 10-12: Eid-al-Fitr (End of Ramadan)* Jun 15-16: Arafat (Haj) Day* Jun 16-18: Eid al-Adha (Feast of the Sacrifice)* Jul 8: Al-Hijra (Islamic New Year) Sep 16: Mouloud (The Prophet's Birthday)* Dec 1: Day off for Commemoration Day Dec 2: National Day Dec 3: National Day Holiday Dec 31: New Year's Eve Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| United Arab Emirates - United Arab Emirates enforces very strict drug policies. Many pharmaceuticals that are considered over-the-counter in the United States are prohibited in UAE. Please visit the United Arab Emirates Ministry of Health & Prevention website if you plan on importing personal mediations: https://mohap.gov.ae/en/services/issue-of-permit-to-import-medicines-for-personal-use. Essential prescription medications should be stored in their original bottles. Please also ensure that you have proper documentation for your prescriptions. It is recommended that non-essential medications such as cold and sinus medicines be left at home and purchased locally if needed. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| United Arab Emirates - United Arab Emirates is a very warm country. Bring comfortable walking shoes, lightweight clothes you can layer and an all-weather jacket. Sunscreen, a hat, and sunglasses are also recommended. Some religious sites including Sheikh Zayed Mosque require a dress code: Long sleeve shirts with sleeves to cover wrist, and long pants or floor length skirts to cover ankles are required. Women should wear a veil or head-scarf to cover hair. Tight clothing, shorts, short sleeve shirts, sleeveless shirts, open-back dresses, sheer/see through clothing, clothing with profanity and beachwear are not permitted. Dubai Average Temperatures: https://www.gate1travel.com/weather/mediterranean/default.aspx#dubai-weather |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. Be wary of airport scammers who offer unwanted assistance. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Dubai Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 5 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
| Dubai - It is customary to tip in restaurants and other places that cater to tourists. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| United Arab Emirates - The United Arab Emirates (UAE) Dirham is the currency of United Arab Emirates. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| United Arab Emirates - Dubai is one of the world's major port cities, making it a shopping paradise. With some of the largest malls on Earth, carrying almost every major designer and brand, there are stores to suit all tastes. Or, for a more traditional flavor, spend some time in the souks and bazaars, where haggling is still practiced. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Dubai
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| Languages |
| Dubai - Arabic is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| United Arab Emirates - The voltage used is 220 volts. |
| Code of Conduct |
| Dubai - The United Arab Emirates is a Muslim country. Shaking hands is the standard greeting, followed by pressing the palm of the right hand to the heart to indicate sincerity. Modest dress is appropriate and public displays of affection can inadvertently cause offense. Swimwear is only permitted on beaches and is expected to be modest for both men and women. During the month of Ramadan, Muslims abstain from eating, drinking, and smoking from sunrise to sunset. Please be respectful of this practice and do not eat, drink, or smoke in public during this time. In Dubai, women may not be photographed, and men may only be photographed if they have given their permission. Avoid randomly addressing women, dancing, or smoking in public places. For the most part, consumption of alcohol is restricted to hotel bars and licensed restaurants. Some religious sites including Sheikh Zayed Mosque require a dress code: Long sleeve shirts and long pants or floor length skirts are required. Women should wear a veil or head-scarf to cover hair. Tight clothing, shorts, short sleeve shirts, sleeveless shirts, clothing with profanity and beachwear are not permitted. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - United Arab Emirates |
Holidays 2023 Jan 1: New Year's Day Feb 18: Israa & Miaraj Night* Mar 23-April 24: Ramadan Apr 22-24: Eid-al-Fitr (End of Ramadan)* Jun 28: Arafat (Haj) Day* Jun 29-30: Eid al-Adha (Feast of the Sacrifice)* Jul 19: Al-Hijra (Islamic New Year) Sep 27: Mouloud (The Prophet's Birthday)* Dec 2: National Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Feb 7: Israa & Miaraj Night* Mar 11: Ramadan Starts Apr 10-12: Eid-al-Fitr (End of Ramadan)* Jun 15-16: Arafat (Haj) Day* Jun 16-18: Eid al-Adha (Feast of the Sacrifice)* Jul 8: Al-Hijra (Islamic New Year) Sep 16: Mouloud (The Prophet's Birthday)* Dec 1: Day off for Commemoration Day Dec 2: National Day Dec 3: National Day Holiday Dec 31: New Year's Eve Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| United Arab Emirates - United Arab Emirates enforces very strict drug policies. Many pharmaceuticals that are considered over-the-counter in the United States are prohibited in UAE. Please visit the United Arab Emirates Ministry of Health & Prevention website if you plan on importing personal mediations: https://mohap.gov.ae/en/services/issue-of-permit-to-import-medicines-for-personal-use. Essential prescription medications should be stored in their original bottles. Please also ensure that you have proper documentation for your prescriptions. It is recommended that non-essential medications such as cold and sinus medicines be left at home and purchased locally if needed. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| United Arab Emirates - United Arab Emirates is a very warm country. Bring comfortable walking shoes, lightweight clothes you can layer and an all-weather jacket. Sunscreen, a hat, and sunglasses are also recommended. Some religious sites including Sheikh Zayed Mosque require a dress code: Long sleeve shirts with sleeves to cover wrist, and long pants or floor length skirts to cover ankles are required. Women should wear a veil or head-scarf to cover hair. Tight clothing, shorts, short sleeve shirts, sleeveless shirts, open-back dresses, sheer/see through clothing, clothing with profanity and beachwear are not permitted. Dubai Average Temperatures: https://www.gate1travel.com/weather/mediterranean/default.aspx#dubai-weather |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. Be wary of airport scammers who offer unwanted assistance. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Dubai Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 5 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
| Dubai - It is customary to tip in restaurants and other places that cater to tourists. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| United Arab Emirates - The United Arab Emirates (UAE) Dirham is the currency of United Arab Emirates. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| United Arab Emirates - Dubai is one of the world's major port cities, making it a shopping paradise. With some of the largest malls on Earth, carrying almost every major designer and brand, there are stores to suit all tastes. Or, for a more traditional flavor, spend some time in the souks and bazaars, where haggling is still practiced. |
| Your Safety is Very Important |
|
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Dubai
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| Languages |
| Dubai - Arabic is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| United Arab Emirates - The voltage used is 220 volts. |
| Code of Conduct |
| Dubai - The United Arab Emirates is a Muslim country. Shaking hands is the standard greeting, followed by pressing the palm of the right hand to the heart to indicate sincerity. Modest dress is appropriate and public displays of affection can inadvertently cause offense. Swimwear is only permitted on beaches and is expected to be modest for both men and women. During the month of Ramadan, Muslims abstain from eating, drinking, and smoking from sunrise to sunset. Please be respectful of this practice and do not eat, drink, or smoke in public during this time. In Dubai, women may not be photographed, and men may only be photographed if they have given their permission. Avoid randomly addressing women, dancing, or smoking in public places. For the most part, consumption of alcohol is restricted to hotel bars and licensed restaurants. Some religious sites including Sheikh Zayed Mosque require a dress code: Long sleeve shirts and long pants or floor length skirts are required. Women should wear a veil or head-scarf to cover hair. Tight clothing, shorts, short sleeve shirts, sleeveless shirts, clothing with profanity and beachwear are not permitted. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - United Arab Emirates |
Holidays 2023 Jan 1: New Year's Day Feb 18: Israa & Miaraj Night* Mar 23-April 24: Ramadan Apr 22-24: Eid-al-Fitr (End of Ramadan)* Jun 28: Arafat (Haj) Day* Jun 29-30: Eid al-Adha (Feast of the Sacrifice)* Jul 19: Al-Hijra (Islamic New Year) Sep 27: Mouloud (The Prophet's Birthday)* Dec 2: National Day Dec 31: New Year's Eve Holidays 2024 Jan 1: New Year's Day Feb 7: Israa & Miaraj Night* Mar 11: Ramadan Starts Apr 10-12: Eid-al-Fitr (End of Ramadan)* Jun 15-16: Arafat (Haj) Day* Jun 16-18: Eid al-Adha (Feast of the Sacrifice)* Jul 8: Al-Hijra (Islamic New Year) Sep 16: Mouloud (The Prophet's Birthday)* Dec 1: Day off for Commemoration Day Dec 2: National Day Dec 3: National Day Holiday Dec 31: New Year's Eve Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
Oh my goodness it was the most wonderful place that I ever visit and I tell you that Gate 1 arrangements were made just everything everything so great so good I have no words to thank you we're going for another trip in November and I just can't wait. thank you so much.
Malgorzata P.
I just came back from Dubai/Abu Dhabi trip. I had the happiest time of my life. Our tour guide Ramy was very nice, had answers to all questions, was very helpful in all ways. We were fed most of the time. I was in Prague/BUDAPEST/HUNGARY trip last year nothing compared to Dubai trip. I celebrated my birthday with the group-it was awesome. The best birthday of my life. Lots of places to visit and things/building to see. I did lot of shopping as well. It was a pleasant, memorable and enjoyable trip overall. Thank you Gate1.
Christine T.
I had a wonderful time. Remy was the greatest tour guide. I must say he really educated us on Dubai and answered questions that was asked by the group. The hotel and staff were wonderful. Anything we asked they did. This was my first tour with Gate 1 and I'm ready to schedule one for the Spring 2023. I will traveling many more trips with Gate 1.
Sherri T.
My trip was amazing. Our tour guide Remy was quite experience. He has a clear understanding of the culture of the country and was quite eager to answer to any silly questions we may have. I must admit that among others, he is one of the best I've had. I can hardly wait to do another Gate 1 Travel tour. Thanks for choosing some of the best people in the business to guide us as we travel to places around the world.
Errol S.
Wanted to take a moment to say how enjoyable the trip was for my wife and I. Our tour guide Mr. Attia was exceptional, knowledgeable and professional in carrying for the group. He made the whole experience one that we will never forget. It is because of him and the tour guide we worked with in Greece (Nina) that we will only travel with Gate 1. I don't know where you find these exceptional people, but continue doing what you do and we will continue to not only travel with you but recommend your services to all we meet.
Leroy S.
In these days of lingering Covid 19 impact, travel, while opening up, can still be a challenge. Gate 1 Travel made the journey my wife and I took to Oman and the United Arab Emirates a great experience from the moment we booked the tour. We were kept well informed of all of the Covid 19 protocols up until the last few days before our departure. I have to give particular thanks to Shonda (hope that is the correct spelling) who provided invaluable assistance in confirming our airline arrangements after a couple of hiccups with the airline prior to our departure. Much appreciation to Shonda and the Gate 1 airline staff! Attia was a top notch tour manager and guide from the moment we met him in Muscat, Oman until we bid our farewells in Dubai, United Arab Emirates. More than just a guide he was a teacher, concierge, historian and friend who paid attention to every detail during our journey. Masoud was a superb tour guide throughout our time in Oman. He and Attia worked perfectly together to make journey through Oman a very special adventure. All of the accommodations were outstanding and the drivers were excellent-we always felt safe traveling to each destination. The local meals on this journey were especially delicious! Kudos to Maryam and the amazing meal she prepared for our small group of 9 in her lovely home. Thank you once again Gate 1 Discovery Tours for a job well done!
James J.
I just came back from My 7 day classic Dubai tour, and it was one of the best vacation ever! I want to thank Gate 1 travel for a wonderful experience. You guys are making sure that your clientele has the greatest experience at an affordable price for sure. From the greeting at the airport, the nice booking hotel, nice meals that you offered, to the wonderful tour Guide Attia everything was exceptional. Attia has a way to explain you the facts, that make you want to listen and you get the point, and you are able to transfer the knowledge to someone else. His sense of humor was the ice on the cake. Thank you so much, I am looking forward to have another wonderful experience on my next trip!!!!
Majorie C.
Gate 1 is the absolute BEST! We enjoyed our second vacation with your agency and the value keeps getting better. Thank you all so much with continuing to provide such an amazing experience! I tell everyone I know about you all and how affordable your vacation packages are. We really appreciate the precision in planning every detail, Gate 1 runs like a well oiled machine! Thank you again!
Yunetta R.
There are no words in the English language that can sum up the experience that I had in Dubai ,UAE. From the moment that I landed in Dubai it was a trip of a lifetime. From the hotel to the tours it was amazing. The Tour guide Hend. She is by far the most knowledgeable, professional, and friendly tour guide that I ever had in my 10 years of travelling abroad. The things that I learn from her was informative and very much appreciative. As an American we/I get a lot of all information from TV which I now now can be bias to one's culture and religion. Hend professionally and educationally provided me to an insight to the Islamic culture that I had no knowledge of. Hend is incredible and anyone that has the fortunate of getting on her tour...you are so lucky.. Gate 1 provided top-notch travel, hotel, tours and service!! Thanks you Gate 1 for this amazing experience and I am looking to booking future travel with you.
Lisa R.
Naveen our Guide at Abudhabi, Dubai was so knowledgeable with all the history & helpful . She offered to be my photographer when we were touring alone Lol . She's fun to be around & friendly ! Dubai was an awesome place to see & visit ! Loved the trip & all the people in my group was lots of fun ! They are my friends now !!!
Leonila C.
I want to mention our local guide in Oman, Mr. Masoud. He was the one welcoming us in Oman and taking the group on the first day of sightseeing. He was an absolute delight to have all throughout Oman. He was eager to assist and answer questions and he provided loads of information. Besides, he was always perfectly groomed in the local garb and he had a charming, gentle disposition. I also like to mention the lunch at the Khana Khazana restaurant in Muscat. The service was excellent and the food was delicious.
Amparo K.
The trip to Dubai was fabulous, it is hard to summarize... beautiful place, super clean, history, amazing infrastructure accomplishments in short time (since 1971 as UAE), with perfect itinerary, affordable price, great tour manager, perfect weather...unforgettable. It was hard to come home, and get back to reality. We are blessed and thankful to Gate 1, we are living our dream to explore the world.
Anica & Gabriel N. Richboro, PA
The trip was awesome! Everything went fine and smoothly. Both tour guides - Shalini and Hazeem were knowledgeable, friendly and accommodating. All Gate 1 Travel people were very good every step of the tour. We learned so much about the new countries and their cultures. Thank you, Gate 1 Travel for a great job!
Natasha E. Chatham, MA
Our trip to Dubai was wonderful! Our guide was really knowledgable and easy to be around! The hotels were lovely, the buses were very comfortable and Dubai was a very interesting place to visit! We thank you very much for taking care of us Gate 1!
Beth B. Ponte Vedra Beach, FL
My trip was the greatest adventure of my life—breathtaking architecture, incredible tours (specifically because of our tour Guide Ricardo), magnificent events (Safari Desert Jeep Extravaganza, The Great Mosque in Abu Dhabi, Dubai Dinner Cruise, enchanting shopping in the Souks) — so wonderful and beautiful!! Dubai was on my bucket list, and the magical and amazing adventures surpassed my expectations!! One of the reasons my travels were so special was because of our tour guide, Ricardo. I’ve traveled extensively and Ricardo was knowledgeable, professional, courteous, kind, caring and admirable. He truly loves his profession and provided more than tour guidance, he created meaningful experiences for all of us—a special talent possessed by few guides. He deserves recognition from Gate 1! Dubai and Abu Dhabi have left an unforgettable impression of beauty, incredible technological advancement wonders, sweetness and love of the people and culture in my heart! Thank you Gate 1 for your booking agents, enthusiastic, talented tour guide Ricardo, nice accommodations, opportunities to make new friends, magical adventures and breathtaking experiences—truly a travel of a lifetime for me!!
Sheila T. Olathe, KS
My trip was amazing. I had a wonderful time. There were so many activities to do and places to go. My tour guide made it even more wonderful. She was a highlight to the trip. I felt welcomed and informed from the time I arrived.
Michelle N. Philadelphia, PA
Super fantastic, indescribably amazing. Culturally enlightening, most beautiful, clean, modern, and safe city I've been too. Far surpassed my expectations.
Charieese S. Raleigh, NC
My trip was amazing. I traveled with my sister and we both enjoyed ourselves. I learned so much about this region. Mr. Attia was an excellent guide. He was organized, very knowledgeable, and had a good sense of humor. He really made the trip a lot of fun. My sister and I participated in every excursion and we were so happy that we did ... The other things that I liked were the buffet style restaurants. The food was delicious, the hotels were nice and very clean. Our tour bus was very clean and comfortable and the seat rotation policy fit with the group. Also, we needed assistance from a variety of people, they were so kind and helpful. I really relaxed on this trip. My sister and I are hoping to visit Dubai again ... We saw some independent trips, but we really liked having the services of a guide. My next trip with Gate 1 is Canada. I am so excited again!
Beverly B. Manassas, VA
I had a phenomenal experience in Dubai. The Gate 1 Travel representatives/guide were extremely professional and helpful. I took the trip to celebrate my 50th birthday. I had the best birthday ever!
Julia A. Jonesboro, GA
We loved it! We were very pleased with the activities, the hotel, and the guide. Dubai is a very interesting city!
Carla B. Conroe, TX
My trip with my 3 girlfriends was amazing. Gate 1 you did an excellent job.. everything was done professionally and so organized. Ramy the tour guide and Sunil must be your best team members! Ramy is the best. This guy needs a medal ... so educated, kind, sociable! We loved our trip and can’t wait to find a good Greece offer with you guys for next year !
Stephanie H. Kew Gardens, NY
Incredible time in Dubai! Did not know how this independent trip would be since we always take guided tours. Our stay in the the Novotel was wonderful, welcoming staff, clean and pleasant facilities, amazing breakfast! We were also happy that there were a few good restaurants, markets and the metro within walking distance. The optional tours were interesting, varied, and reflected the culture of the country. So glad to have booked all of them! The guides were punctual and professional. Needless to say each time we travel with Gate 1 proves to be an adventure. Interesting to note that we went with another couple we met on previous Gate 1 tour. Have recommended Gate 1 to many friends and family. Looking forward to Japan in April.
Elisa P. Miami, FL
It was wonderful, amazing. Everything was perfect!
Lori G. Oak Ridge, TN
Had a wonderful time. It was hard to believe that 20 years ago; Dubai was a desert. All the buildings were above my expectations. The Grand Mosque in Abu Dhabi is something to behold. Both hotels were beautiful and our guide Attia was fantastic and went into great detail everywhere we went.
John W. Clearwater, FL
My trip was phenomenal, amazing, mind blowing and spectacular...As it being my first time traveling with gate 1 travel I must say my expectations were beyond met plus more. Gate 1 travel took care of literally "everything" and it made for the traveler to do what is most important enjoy the trip...Our tour guide Chris was amazing she is very good at her job and made for a fun trip. Was very informative on the history of UAE. Our bus driver was so kind and punctual such a kind hearted individual. Upon arrival Sunil was so courteous, accommodating and thoughtful I never expected to be welcomed with such kindness. I wont lie when I first booked with gate 1 travel I was soooo skeptical but a few days during the trip I was already searching for my next adventure. I always wanted to travel for a living and although that dream is far and wide I can somewhat live it out through gate 1 services...I definitely will be taking another trip with gate 1 again once I save up enough but until then I will let my imagination take me on a adventure.
Qudus I. Portage, IN
Dear Maria, Our Tour of Dubai was amazing, covering so many places and experiences. The Tour Leader, Kris, was informative, entertaining, and willing to extend herself to cover everyone's needs. We will be recommending Gate1 Travel to all of our friends.
Pauline H. Victoria, AU
I LOVED it!!! The tour guide was incredibly informative and it’s an absolutely fascinating place to visit. My first trip with Gate1 but it won’t be my last. And thanks to you and all the others at Gate1 who do such a great job taking care of the logistics, arrangements, communications with the customer, etc.
Rita W. Sacramento, CA
It was the trip of a lifetime! I tried to post a review but could not find it on the site. Our guide Attia was so knowledgeable, explaining culture and religion, and the history of the region. We feel like we were immersed in a college course! The tours covered so many interesting sites every day. We so enjoyed 2 optional tours especially the dessert excursion, an experience not to be missed. We loved Dubai, until we got to Abu Dhabi, which we loved even more! Thank you from all of us,
Dolores G. Merrick, NY
Our trip to Dubai was by far the most amazing trip I have ever taken! We were both absolutely fascinated by the country, the architecture and the history. Everything went so smoothly from the moment we landed to the day we left. The hotels were beautiful, the food was amazing and there are not enough accolades for our guide, Attyia. His knowledge of the area was absolutely mind-boggling. He had an answer to every question asked (and there were plenty!) and kept everything perfectly on schedule. Everyone agreed he was the best guide any of us have ever had. Since returning I have told so many people about this tour and many who had no desire to visit there are now planning on going next year. I may ever consider going again! Once again, Gate 1 lived up to our expectations and more. Can't wait to do another trip!
Natalie G. Gilbert, AZ
My trip was amazing. GiGi our tour guide was exceptional, very knowledgeable, funny, always ready to help and inform about our destinations, she treated us like family. We return with wonderful memories of our vacation to Dubai. Can’t wait for our next trip.
Elcy N. Rockaway Park, NY
We enjoyed the trip very much, and thought that it was an excellent value. Dubai and Abu Dhabi are beautiful cities, and it was fascinating learning about the cities, their history, and the Emerati culture from our guide GiGi. This was the first time that we've traveled with Gate 1 and everything was well done and handled perfectly, in fact we've already recommended Gate 1 to others friends, and one of the couples just booked a river cruise with Gate 1.
Drew M. Leland, NC
My trip to Dubai went of without a hitch. Wonderful trip with beautiful people at a reasonable price - from Emirates Airline and food, to Hilton Garden Inn (Al Muraqabat) and staff, to the tours and tour guides, and the other tourists! No complains whatsoever. I will certainly continue to travel with Gate 1 Travel. Thanks again Gate 1 Travel!!
Marilyn M. Whitsett, NC
I loved it! Loved seeing Dubai! Thought everything was taken care of at the airport, the hotel was great and Gigi our tour guide was fantastic. The side tours were engaging. Would defiantly go on another Gate one tour again.
Mary S. Everett, WA
It was awesome, we had a wonderful time. Dubai is a very unique place, we had no issues and gate 1 made it easy
Tyson B. Ann Arbor, MI
Fabulous—One of our best (and we’ve been to 56 countries). Attia was undoubtedly the best tour guide we have EVER had.
Gerard W. Cockeysville, MD
The trip was fantastic. I thoroughly enjoyed it. Dubai and Abu Dhabi were very nice and the Guide was extremely positive and enthusiastic. I loved Jordan, the Guide was witty and interesting, the hotels were all impressive, the service was impeccable at all three Marriotts, though Amman and the Dead Sea were especially good and I loved the historical and biblical aspects of Jordan. As has been my experience, Gate 1 came through in flying colors.
Padrick P. Port St. Lucie, FL
Wonderful, wonderful trip!...The local office manager, guides, and drivers are top-nothch professionals and ensured that everyone was taken care of!
Jeffrey G. Katy, TX
Gate 1 did a superb job as usual. Great itinerary, well planned and executed. The tour guide Shalini was very knowledgeable, helpful and ensured that Vegetarian meals were made available to me wherever possible. Now we are starting to plan for another vacation with Gate 1 possibly to Jordan, Israel or a combination of both! Many thanks for offering great vacations at affordable prices!
Anu D. Mississauga, ON, CA
Trip was one of the kind. I really have to commend Omar, our tour guide in Jordan. He is well knowledge, caring and always on top of everything. The experience fantastic!! Everybody was caring and everything was a planed
Zunilda C. Aventura, FL
Thank you so much. Our trip was exceptional! We had the best tour guy ever. The hotel was excellent and food was delicious. We had a great time in Dubai and Abu Dhabi.
Netsanet F. Beaumont, CA
The trip to Dubai was absolutely amazing. This was our first non-escorted trip from Gate 1 so was not sure what to expect but it exceeded our wildest expectations. Everything went smoothly and we covered almost everything in that short period of time. Can’t wait for our next scheduled trip next year.
Shabana H. Wheeling, IL
Trip went off without a hitch. We were surprised at the efficiency, not used to being walked through airports. The air you booked was perfect. Tour guide in Dubai (Lourdes) was way over the top outstanding. In fact, we think Gate 1 should hire her to teach and inspire other tour guides.
Mary R. Stephenville, TX
Thanks Joanne. It was Awesome!!! Thanks for making this a problem free vacation. Everything was well organized and amazing. Lulu was amazing. We had lots and lots of fun.
Colleen Mae W. Bronx, NY
My trip to Dubai was amazing. The best trip I have taken with Gate 1 so far. :) The attention from the Gate 1 personnel was great like always and our tour guide Lourdes was very knowledgeable. I couldn't think twice to take another trip to Dubai with Gate 1.
Lynec C. Miami, FL
The trip was fantastic. The hotels were great and a lot better than we expected. The tour guide was amazing and knowledgeable. Thank you very much for providing affordable trips! We are looking forward next trips with your company soon.
Lien N. San Jose, CA
It was fantastic! We had a great time, everything was PERFECT!! Shannaz and the drivers and the greeters did a GREAT job!! We enjoyed the good guidance and information, the welcome reception, etc. The whole trip went well, we had a wonderful time.
Ivonne C. Miami, FL
We had a wonderful time. Appreciate travel tips provided by Gate 1. All guides and drivers were efficient and professional. Hotel was excellent and staff were friendly and provided excellent service, especially Marites in the dining room.
Lillian J. Daly City, CA