14 Day Danube River Cruise with Munich & Budapest

From

$3099

Land Only

$4079*

Air & Land

14 Day Danube River Cruise with Munich & Budapest

From

$3099

Land Only

$4079*

Air & Land


Video
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Book By Oct 25, 2022 & Save!

2023 Dates & Prices Single Supplement: $3600
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 25
Book After
Oct 25
Book By
Oct 25
Book After
Oct 25
Mar 29  Regensburg Monarch Princess $2999 $3799 $3749* $4549*
May 10  Regensburg Monarch Princess $3799 $4599 $4679* $5479*
Regensburg Monarch Governess $3549 $4349 $4539* $5339*
Regensburg Monarch Governess $3249 $4049 $4229* $5029*
Regensburg Monarch Governess $3149 $3949 $4129* $4929*
Regensburg Monarch Governess $3449 $4249 $4609* $5409*
Regensburg Monarch Governess $4099 $4899 $5399* $6199*
2023 Dates & Prices Single Supplement: $3700
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 25
Book After
Oct 25
Book By
Oct 25
Book After
Oct 25
Mar 29  Regensburg Monarch Princess $3399 $4199 $4149* $4949*
May 10  Regensburg Monarch Princess $4199 $4999 $5079* $5879*
Regensburg Monarch Governess $3949 $4749 $4939* $5739*
Regensburg Monarch Governess $3649 $4449 $4629* $5429*
Regensburg Monarch Governess $3549 $4349 $4529* $5329*
Regensburg Monarch Governess $3849 $4649 $5009* $5809*
Regensburg Monarch Governess $4499 $5299 $5799* $6599*
2023 Dates & Prices Single Supplement: $3800
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 25
Book After
Oct 25
Book By
Oct 25
Book After
Oct 25
Mar 29  Regensburg Monarch Princess $3599 $4399 $4349* $5149*
May 10  Regensburg Monarch Princess $4399 $5199 $5279* $6079*
Regensburg Monarch Governess $4149 $4949 $5119* $5919*
Regensburg Monarch Governess $3849 $4649 $4829* $5629*
Regensburg Monarch Governess $3749 $4549 $4729* $5529*
Regensburg Monarch Governess $4049 $4849 $5209* $6009*
Regensburg Monarch Governess $4699 $5499 $5999* $6799*
2023 Dates & Prices Single Supplement: $3900
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 25
Book After
Oct 25
Book By
Oct 25
Book After
Oct 25
Mar 29  Regensburg Monarch Princess $3999 $4799 $4749* $5549*
May 10  Regensburg Monarch Princess $4799 $5599 $5679* $6479*
Regensburg Monarch Governess $4549 $5349 $5519* $6319*
Regensburg Monarch Governess $4249 $5049 $5229* $6029*
Regensburg Monarch Governess $4149 $4949 $5129* $5929*
Regensburg Monarch Governess $4449 $5249 $5609* $6409*
Regensburg Monarch Governess $5099 $5899 $6399* $7199*
2023 Dates & Prices Single Supplement: $4000
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 25
Book After
Oct 25
Book By
Oct 25
Book After
Oct 25
Mar 29  Regensburg Monarch Princess $4199 $4999 $4949* $5749*
May 10  Regensburg Monarch Princess $5399 $6199 $6279* $7079*
Regensburg Monarch Governess $4749 $5549 $5719* $6519*
Regensburg Monarch Governess $4449 $5249 $5429* $6229*
Regensburg Monarch Governess $4349 $5149 $5329* $6129*
Regensburg Monarch Governess $4649 $5449 $5809* $6609*
Regensburg Monarch Governess $5299 $6099 $6599* $7399*
2023 Dates & Prices Single Supplement: $4200
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 25
Book After
Oct 25
Book By
Oct 25
Book After
Oct 25
Mar 29  Regensburg Monarch Princess $4799 $5599 $5549* $6349*
May 10  Regensburg Monarch Princess $5599 $6399 $6479* $7279*
Regensburg Monarch Governess $5349 $6149 $6319* $7119*
Regensburg Monarch Governess $5049 $5849 $6029* $6829*
Regensburg Monarch Governess $4949 $5749 $5929* $6729*
Regensburg Monarch Governess $5249 $6049 $6409* $7209*
Regensburg Monarch Governess $5899 $6699 $7199* $7999*
To book this package, please contact one of our reservation agents at 800-682-3333.

Not Included:
Optional shore excursions and gratuities.


Additional Information:
Land/Cruise only price does not include arrival/departure transfers.

Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators or chair lifts on board. Kindly refer to our Terms for additional information.

While sailing with Monarch Cruises, passengers are subject to the cruise's Terms & Conditions which can be viewed at: Monarch Cruises Terms & Conditions.


Know Before You Book - High & Low Water

European river cruising has gained in popularity for very good reason. It's a relaxing and convenient way to experience Europe while enjoying the comfort of a deluxe ship. However, before making the decision to reserve your vacation, please be aware of potential conditions which may impact your cruise. While most of the time river cruises operate exactly as planned, weather conditions may result in high or low water levels which impact a ship's itinerary and, on occasion, render a ship unable to sail at all. On very rare occasions, other events such as heavy fog, a damaged lock, or an incapacitated vessel blocking the river, may impact a sailing. These events typically occur with little or no notice. In the event that a cruise is partially or completely impacted, the itinerary will be operated by deluxe motor coach, accompanied by a Tour Manager, with overnights in hotels. When the option exists, the operator will "swap ships" with another vessel sailing in the opposite direction, retaining the sailing experience. Crew, ship and cabin configuration may differ. The itinerary will include as many of the originally scheduled sightseeing features as possible, considering the travel time and distances required, as well as meals. While it is not possible to recreate the more leisurely comforts of sailings, we will endeavor to provide a comparable itinerary. These alternative services will be provided at no additional charge.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. There is a potential for a small number of sailings to be impacted by river water levels, or other factors which may impact safe navigation. This may cause part or all of the cruise itinerary to be operated by motor coach and may also involve hotel accommodations.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




River Cruise Package Includes

  • Flights New York-Munich, Budapest-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 12 nights accommodations
  • 2 nights Budapest
  • River port charges of $190 per person
  • Cruise & hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 25 meals: 12 breakfasts, 6 lunches, 7 dinners
  • Cruise director & activities host throughout cruise
  • Local host in Munich & Budapest
  • Services of local guides in all major cities
  • Shore excursions per itinerary
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring during excursions
  •  

    Special Features

    • City tour of Bavaria's capital city, Munich
    • Visit Regensburg, one of Germany’s best preserved medieval cities
    • Enjoy a city tour of Vienna and view Hofburg Palace, Vienna Opera House and St. Stephen's Cathedral
    • Tour the historic Benedictine Melk Abbey, one of the finest examples of Baroque architecture
    • Stop in Durnstein, one of the prettiest towns on the Danube
    • During your Budapest City Tour, see the Parliament, Heroes Square, Royal Palace and Matthias Church
     

    River Cruise Features & Amenities

    • Welcome Dinner and Farewell Dinner
    • Wine and beer with dinners
    • Locally inspired recipes
    • Early riser breakfast in addition to buffet breakfast
    • Complimentary Wi-Fi access in public areas
    • Self-serve coffee and tea station
    • Lounge serving premium spirits
    • Fitness center
    • Non-smoking ship interior
    • Shore excursions conducted exclusively in English by licensed guides

    Know Before You Book - High & Low Water

    European river cruising has gained in popularity for very good reason. It's a relaxing and convenient way to experience Europe while enjoying the comfort of a deluxe ship. However, before making the decision to reserve your vacation, please be aware of potential conditions which may impact your cruise. While most of the time river cruises operate exactly as planned, weather conditions may result in high or low water levels which impact a ship's itinerary and, on occasion, render a ship unable to sail at all. On very rare occasions, other events such as heavy fog, a damaged lock, or an incapacitated vessel blocking the river, may impact a sailing. These events typically occur with little or no notice. In the event that a cruise is partially or completely impacted, the itinerary will be operated by deluxe motor coach, accompanied by a Tour Manager, with overnights in hotels. When the option exists, the operator will "swap ships" with another vessel sailing in the opposite direction, retaining the sailing experience. Crew, ship and cabin configuration may differ. The itinerary will include as many of the originally scheduled sightseeing features as possible, considering the travel time and distances required, as well as meals. While it is not possible to recreate the more leisurely comforts of sailings, we will endeavor to provide a comparable itinerary. These alternative services will be provided at no additional charge.

    †Transfers are available for purchase for land only or on alternative flight dates

    Is This Trip Right for You?

    This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. There is a potential for a small number of sailings to be impacted by river water levels, or other factors which may impact safe navigation. This may cause part or all of the cruise itinerary to be operated by motor coach and may also involve hotel accommodations.

    Book Now!

    Select departures may operate in the reverse direction.

    Watch our Video!
    {{fromName}} wanted to share this vacation with you! Message: {{message}} Package Url : https://www.gate1travel.com/river-cruises/europe-river-cruises/2023/danube/danube-river-cruise-14dmbzpmbud23.aspx This message was sent by {{fromEmail}} at Sep 28, 2022 at 1:26 AM
    Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

    DAY 1, Monday - Depart for Germany
    Depart for Germany

    DAY 2, Tuesday - Arrive in Germany
    Arrive in Munich, the pride of Bavaria, known for its festive fun-loving spirit. This evening, enjoy a Welcome Drink and orientation meeting with your local host at the hotel at approximately 6 PM, followed by a briefing about the journey. We recommend that you select flights which arrive in your destination no later than 4 PM on Day 2 or earlier, if possible
    Overnight: Munich

    DAY 3, Wednesday - Munich City Tour
    This morning join a city tour of Munich beginning at the Olympic Stadium situated in the heart of Olympia Park in northern Munich built as the main venue for the 1972 Summer Olympics. Continue to the breathtaking Nymphenburg Palace, once the summer residence of the rulers of Bavaria, decorated with a gorgeous baroque façade. Driving through the city, you see countless museums, galleries, palaces and historic monuments. Arrive at Marienplatz square, the cultural center of the city, dominated by the gothic New Town Hall housing Munich's world-famous Glockenspiel, which dates back to 1908. This colorful mechanical clock has life-size figures that dance to music with shows several times a day
    Overnight: Munich
    Meals: Breakfast

    DAY 4, Thursday - Full Day in Munich
    Spend the day at leisure to further explore Munich on your own. Perhaps, head to BMW World, where you can view the latest concept of cars, motorcycles and more. Gain an insight into what made this Bavarian brand one of the world's leaders in the automotive industry. Tonight, don't miss the opportunity to visit the Hofbrauhaus, Bavaria's most celebrated beer hall
    Overnight: Munich
    Meals: Breakfast

    DAY 5, Friday - Cruise Embarkation in Regensburg
    Time this morning for last minute sightseeing, or shopping in Munich before the early afternoon departure to Regensburg. Arrive at the port for embarkation. After arrival formalities, time to relax on board. Tonight, meet your Cruise Director and enjoy a gala welcome dinner as it sets the mood for your delightful river cruise
    Overnight: River Cruise
    Meals: Breakfast, Dinner

    DAY 6, Saturday - Regensburg City Tour
    This morning, explore Regensburg, one of Germany's largest and best preserved medieval cities, designated a UNESCO World Heritage Site. The guided walking tour highlights the city's stunning architecture as you view the Old Town Hall, Dom St. Peter and the Porta Praetoria, gateway to an ancient Roman fort built in 179 AD. Marvel at beautiful churches and one of the oldest stone bridges crossing the Danube. Return to the ship for lunch or spend the afternoon at leisure discovering the delights of Regensburg on your own. In the afternoon the ship will set sail for Passau
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 7, Sunday - Morning in Passau
    Dock this morning in 2500-year-old Passau, known for its pastel patrician houses, cafes, cobblestone lanes and riverfront promenade. Passau is a Bavarian town with a mix of Roman, Italian Baroque and Gothic architecture. Explore Passau independently in the morning, or, join the optional full day tour to picturesque Salzburg, birthplace of Mozart and setting for the Sound of Music. The walking tour will include some of Salzburg's most historic sites including the Mirabell Palace, the Abbey, Salzburg Cathedral, and St. Peter's Cemetery. After lunch at a local restaurant, there will be time to discover Salzburg on your own before returning to the ship. If you choose to remain onboard the ship, continue sailing during lunch and relax this afternoon. In the early evening, all passengers will rejoin the ship and continue sailing for Melk
    Optional: Full Day Tour of Salzburg
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 8, Monday - Melk Abbey
    Disembark in Melk this morning for a guided tour of the historic Benedictine Abbey, considered one of the finest examples of Baroque architecture in Europe. View the Abbot's chambers, the Kaiser's walk and the lavish library. Then, return to the ship and continue cruising through the scenic Wachau Valley. This Afternoon, arrive in the village of Durnstein, one of the prettiest towns on the Danube. Free time to stroll this quintessential village in the heart of the Wachau wine district. Walk along medieval cobblestone streets revealing 16th-century town houses and wine taverns
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 9, Tuesday - Vienna City Tour
    Your morning tour of romantic Vienna introduces you to this Imperial city with its legendary opulence and elegance. Drive along the famed Ringstrasse, Vienna's main boulevard lined with magnificent Baroque palaces, parks and monuments. View the lavish Hofburg Palace, and the impressive Vienna Opera House. Continue to majestic St. Stephen's Cathedral and the Parliament building. Enjoy the afternoon at leisure, or, join the optional tour to the magnificent Schonbrunn Palace, once summer residence of the Habsburgs. Visit the gorgeous baroque apartments and stroll through the world-famous manicured gardens. Tonight, perhaps take the opportunity to attend an evening of Viennese culture in the "City of Music" at an optional concert performance of the classical masterpieces of Mozart and Strauss, two of Vienna's most famous citizens
    Optional: Schonbrunn Palace Tour (PM)
    Optional: Classical Viennese Concert (PM)
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 10, Wednesday - Bratislava City Tour
    This morning, enjoy the tranquil scenery as you sail along the scenic Danube. At noon, arrive in Bratislava, capital of Slovakia, a mix of modern and Baroque architecture. This capital city is among the youngest in Europe, yet retains a rich history dating back more than 2000 years. Walk along the cobblestone lanes of the historic town center; view St. Martin's Cathedral, coronation site of the kings of Hungary, the 13th century Old Town Hall and the Franciscan church. Time to explore this colorful city on your own before returning to the ship for dinner as you sail for stunning Budapest
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 11, Thursday - Budapest City Tour
    Your morning tour begins on the Pest side of the city; view the Parliament, City Park and Heroes Square. Cross to Buda to see the Royal Palace, Matthias Church and the graceful medieval architecture along the cobbled streets. Explore the city's wonderful shops and cafes this afternoon on your own. Tonight, enjoy a lavish Farewell dinner on board
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 12, Friday - Holloko City Tour
    Travel to the charming village of Holloko (meaning raven-stone) hidden in the Cserhát hills in northeastern Hungary. Take a walking tour of the historic village, a fine example of a preserved traditional settlement and a UNESCO World Heritage Site. Experience the typical rural life of the Palóc people and see craftsmen at work. Spend free time in the village and perhaps try some Palóc dishes for lunch before heading back to Budapest. Tonight, an optional dinner and show in Budapest. Travel to the outskirts of Budapest for a traditional Hungarian Dinner in a scenic forested location. While dining, you'll be entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live music
    Optional: Dinner & Show in Budapest (PM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 13, Saturday - Full Day in Budapest
    Today, enjoy the delights of Budapest independently. Immerse yourself in the heritage of the "City of Baths" and visit a traditional Turkish bath house with its thermal pools and spas or, stroll along the Danube Promenade, a walkway along the Danube that goes from the Elisabeth Bridge to Chain Bridge, offering stunning views of the capital. Another option is to head to Margaret Island, a quite getaway within the city, that serves as a recreational park, located in the middle of the Danube River. Perhaps, join the optional half day Taste of Budapest. Explore the local food scene, while getting introduced to the history of the Hungarian cuisine. Sample local delicacies from Hungarian meats to local Budapest pastries
    Optional: Half Day Taste of Budapest (AM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 14, Sunday - Depart Hungary
    This morning, transfer to the airport for your departure flight
    Meals: Breakfast

    DAY 1, Wednesday - Depart for Germany
    Depart for Germany

    DAY 2, Thursday - Arrive in Germany
    Arrive in Munich, the pride of Bavaria, known for its festive fun-loving spirit. This evening, enjoy a Welcome Drink and orientation meeting with your local host at the hotel at approximately 6 PM, followed by a briefing about the journey. We recommend that you select flights which arrive in your destination no later than 4 PM on Day 2 or earlier, if possible
    Overnight: Munich

    DAY 3, Friday - Munich City Tour
    This morning join a city tour of Munich beginning at the Olympic Stadium situated in the heart of Olympia Park in northern Munich built as the main venue for the 1972 Summer Olympics. Continue to the breathtaking Nymphenburg Palace, once the summer residence of the rulers of Bavaria, decorated with a gorgeous baroque façade. Driving through the city, you see countless museums, galleries, palaces and historic monuments. Arrive at Marienplatz square, the cultural center of the city, dominated by the gothic New Town Hall housing Munich's world-famous Glockenspiel, which dates back to 1908. This colorful mechanical clock has life-size figures that dance to music with shows several times a day
    Overnight: Munich
    Meals: Breakfast

    DAY 4, Saturday - Full Day in Munich
    Spend the day at leisure to further explore Munich on your own. Perhaps, head to BMW World, where you can view the latest concept of cars, motorcycles and more. Gain an insight into what made this Bavarian brand one of the world's leaders in the automotive industry. Tonight, don't miss the opportunity to visit the Hofbrauhaus, Bavaria's most celebrated beer hall
    Overnight: Munich
    Meals: Breakfast

    DAY 5, Sunday - Cruise Embarkation in Regensburg
    Time this morning for last minute sightseeing, or shopping in Munich before the early afternoon departure to Regensburg. Arrive at the port for embarkation. After arrival formalities, time to relax on board. Tonight, meet your Cruise Director and enjoy a gala welcome dinner as it sets the mood for your delightful river cruise
    Overnight: River Cruise
    Meals: Breakfast, Dinner

    DAY 6, Monday - Regensburg City Tour
    This morning, explore Regensburg, one of Germany's largest and best preserved medieval cities, designated a UNESCO World Heritage Site. The guided walking tour highlights the city's stunning architecture as you view the Old Town Hall, Dom St. Peter and the Porta Praetoria, gateway to an ancient Roman fort built in 179 AD. Marvel at beautiful churches and one of the oldest stone bridges crossing the Danube. Return to the ship for lunch or spend the afternoon at leisure discovering the delights of Regensburg on your own. In the afternoon the ship will set sail for Passau
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 7, Tuesday - Morning in Passau
    Dock this morning in 2500-year-old Passau, known for its pastel patrician houses, cafes, cobblestone lanes and riverfront promenade. Passau is a Bavarian town with a mix of Roman, Italian Baroque and Gothic architecture. Explore Passau independently in the morning, or, join the optional full day tour to picturesque Salzburg, birthplace of Mozart and setting for the Sound of Music. The walking tour will include some of Salzburg's most historic sites including the Mirabell Palace, the Abbey, Salzburg Cathedral, and St. Peter's Cemetery. After lunch at a local restaurant, there will be time to discover Salzburg on your own before returning to the ship. If you choose to remain onboard the ship, continue sailing during lunch and relax this afternoon. In the early evening, all passengers will rejoin the ship and continue sailing for Melk
    Optional: Full Day Tour of Salzburg
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 8, Wednesday - Melk Abbey
    Disembark in Melk this morning for a guided tour of the historic Benedictine Abbey, considered one of the finest examples of Baroque architecture in Europe. View the Abbot's chambers, the Kaiser's walk and the lavish library. Then, return to the ship and continue cruising through the scenic Wachau Valley. This Afternoon, arrive in the village of Durnstein, one of the prettiest towns on the Danube. Free time to stroll this quintessential village in the heart of the Wachau wine district. Walk along medieval cobblestone streets revealing 16th-century town houses and wine taverns
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 9, Thursday - Vienna City Tour
    Your morning tour of romantic Vienna introduces you to this Imperial city with its legendary opulence and elegance. Drive along the famed Ringstrasse, Vienna's main boulevard lined with magnificent Baroque palaces, parks and monuments. View the lavish Hofburg Palace, and the impressive Vienna Opera House. Continue to majestic St. Stephen's Cathedral and the Parliament building. Enjoy the afternoon at leisure, or, join the optional tour to the magnificent Schonbrunn Palace, once summer residence of the Habsburgs. Visit the gorgeous baroque apartments and stroll through the world-famous manicured gardens. Tonight, perhaps take the opportunity to attend an evening of Viennese culture in the "City of Music" at an optional concert performance of the classical masterpieces of Mozart and Strauss, two of Vienna's most famous citizens
    Optional: Schonbrunn Palace Tour (PM)
    Optional: Classical Viennese Concert (PM)
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 10, Friday - Bratislava City Tour
    This morning, enjoy the tranquil scenery as you sail along the scenic Danube. At noon, arrive in Bratislava, capital of Slovakia, a mix of modern and Baroque architecture. This capital city is among the youngest in Europe, yet retains a rich history dating back more than 2000 years. Walk along the cobblestone lanes of the historic town center; view St. Martin's Cathedral, coronation site of the kings of Hungary, the 13th century Old Town Hall and the Franciscan church. Time to explore this colorful city on your own before returning to the ship for dinner as you sail for stunning Budapest
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 11, Saturday - Budapest City Tour
    Your morning tour begins on the Pest side of the city; view the Parliament, City Park and Heroes Square. Cross to Buda to see the Royal Palace, Matthias Church and the graceful medieval architecture along the cobbled streets. Explore the city's wonderful shops and cafes this afternoon on your own. Tonight, enjoy a lavish Captain's Dinner on board
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 12, Sunday - Holloko City Tour
    Travel to the charming village of Holloko (meaning raven-stone) hidden in the Cserhát hills in northeastern Hungary. Take a walking tour of the historic village, a fine example of a preserved traditional settlement and a UNESCO World Heritage Site. Experience the typical rural life of the Palóc people and see craftsmen at work. Spend free time in the village and perhaps try some Palóc dishes for lunch before heading back to Budapest. Tonight, an optional dinner and show in Budapest. Travel to the outskirts of Budapest for a traditional Hungarian Dinner in a scenic forested location. While dining, you'll be entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live music
    Optional: Dinner & Show in Budapest (PM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 13, Monday - Full Day in Budapest
    Today, enjoy the delights of Budapest independently. Immerse yourself in the heritage of the "City of Baths" and visit a traditional Turkish bath house with its thermal pools and spas or, stroll along the Danube Promenade, a walkway along the Danube that goes from the Elisabeth Bridge to Chain Bridge, offering stunning views of the capital. Another option is to head to Margaret Island, a quite getaway within the city, that serves as a recreational park, located in the middle of the Danube River. Perhaps, join the optional half day Taste of Budapest. Explore the local food scene, at the Hold Street Market Hall, while getting introduced to the history of Hungarian cuisine. Taste local cheeses from family farms around Budapest and salami delicacies, along with Hungarian meats and sausages served with fresh bread and mustard. End the tour with a sweet Budapest pastry - local strudel and a cup of coffee
    Optional: Half Day Taste of Budapest (AM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 14, Tuesday - Depart Hungary
    This morning, transfer to the airport for your departure flight
    Meals: Breakfast

    DAY 1, Monday - Depart for Germany
    Depart for Germany

    DAY 2, Tuesday - Arrive in Germany
    Arrive in Munich, the pride of Bavaria, known for its festive fun-loving spirit. This evening, enjoy a Welcome Drink and orientation meeting with your local host at the hotel at approximately 6 PM, followed by a briefing about the journey. We recommend that you select flights which arrive in your destination no later than 4 PM on Day 2 or earlier, if possible
    Overnight: Munich

    DAY 3, Wednesday - Munich City Tour
    This morning join a city tour of Munich beginning at the Olympic Stadium situated in the heart of Olympia Park in northern Munich built as the main venue for the 1972 Summer Olympics. Continue to the breathtaking Nymphenburg Palace, once the summer residence of the rulers of Bavaria, decorated with a gorgeous baroque façade. Driving through the city, you see countless museums, galleries, palaces and historic monuments. Arrive at Marienplatz square, the cultural center of the city, dominated by the gothic New Town Hall housing Munich's world-famous Glockenspiel, which dates back to 1908. This colorful mechanical clock has life-size figures that dance to music with shows several times a day
    Overnight: Munich
    Meals: Breakfast

    DAY 4, Thursday - Full Day in Munich
    Spend the day at leisure to further explore Munich on your own. Perhaps, head to BMW World, where you can view the latest concept of cars, motorcycles and more. Gain an insight into what made this Bavarian brand one of the world's leaders in the automotive industry. Tonight, don't miss the opportunity to visit the Hofbrauhaus, Bavaria's most celebrated beer hall
    Overnight: Munich
    Meals: Breakfast

    DAY 5, Friday - Cruise Embarkation in Regensburg
    Time this morning for last minute sightseeing, or shopping in Munich before the early afternoon departure to Regensburg. Arrive at the port for embarkation. After arrival formalities, time to relax on board. Tonight, meet your Cruise Director and enjoy a gala welcome dinner as it sets the mood for your delightful river cruise
    Overnight: River Cruise
    Meals: Breakfast, Dinner

    DAY 6, Saturday - Regensburg City Tour
    This morning, explore Regensburg, one of Germany's largest and best preserved medieval cities, designated a UNESCO World Heritage Site. The guided walking tour highlights the city's stunning architecture as you view the Old Town Hall, Dom St. Peter and the Porta Praetoria, gateway to an ancient Roman fort built in 179 AD. Marvel at beautiful churches and one of the oldest stone bridges crossing the Danube. Return to the ship for lunch or spend the afternoon at leisure discovering the delights of Regensburg on your own. In the afternoon the ship will set sail for Passau
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 7, Sunday - Morning in Passau
    Dock this morning in 2500-year-old Passau, known for its pastel patrician houses, cafes, cobblestone lanes and riverfront promenade. Passau is a Bavarian town with a mix of Roman, Italian Baroque and Gothic architecture. Explore Passau independently in the morning, or, join the optional full day tour to picturesque Salzburg, birthplace of Mozart and setting for the Sound of Music. The walking tour will include some of Salzburg's most historic sites including the Mirabell Palace, the Abbey, Salzburg Cathedral, and St. Peter's Cemetery. After lunch at a local restaurant, there will be time to discover Salzburg on your own before returning to the ship. If you choose to remain onboard the ship, continue sailing during lunch and relax this afternoon. In the early evening, all passengers will rejoin the ship and continue sailing for Melk
    Optional: Full Day Tour of Salzburg
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 8, Monday - Melk Abbey
    Disembark in Melk this morning for a guided tour of the historic Benedictine Abbey, considered one of the finest examples of Baroque architecture in Europe. View the Abbot's chambers, the Kaiser's walk and the lavish library. Then, return to the ship and continue cruising through the scenic Wachau Valley. This Afternoon, arrive in the village of Durnstein, one of the prettiest towns on the Danube. Free time to stroll this quintessential village in the heart of the Wachau wine district. Walk along medieval cobblestone streets revealing 16th-century town houses and wine taverns
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 9, Tuesday - Vienna City Tour
    Your morning tour of romantic Vienna introduces you to this Imperial city with its legendary opulence and elegance. Drive along the famed Ringstrasse, Vienna's main boulevard lined with magnificent Baroque palaces, parks and monuments. View the lavish Hofburg Palace, and the impressive Vienna Opera House. Continue to majestic St. Stephen's Cathedral and the Parliament building. Enjoy the afternoon at leisure, or, join the optional tour to the magnificent Schonbrunn Palace, once summer residence of the Habsburgs. Visit the gorgeous baroque apartments and stroll through the world-famous manicured gardens. Tonight, perhaps take the opportunity to attend an evening of Viennese culture in the "City of Music" at an optional concert performance of the classical masterpieces of Mozart and Strauss, two of Vienna's most famous citizens
    Optional: Schonbrunn Palace Tour (PM)
    Optional: Classical Viennese Concert (PM)
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 10, Wednesday - Bratislava City Tour
    This morning, enjoy the tranquil scenery as you sail along the scenic Danube. At noon, arrive in Bratislava, capital of Slovakia, a mix of modern and Baroque architecture. This capital city is among the youngest in Europe, yet retains a rich history dating back more than 2000 years. Walk along the cobblestone lanes of the historic town center; view St. Martin's Cathedral, coronation site of the kings of Hungary, the 13th century Old Town Hall and the Franciscan church. Time to explore this colorful city on your own before returning to the ship for dinner as you sail for stunning Budapest
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 11, Thursday - Budapest City Tour
    Your morning tour begins on the Pest side of the city; view the Parliament, City Park and Heroes Square. Cross to Buda to see the Royal Palace, Matthias Church and the graceful medieval architecture along the cobbled streets. Explore the city's wonderful shops and cafes this afternoon on your own. Tonight, enjoy a lavish Captain's Dinner on board
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 12, Friday - Holloko City Tour
    Travel to the charming village of Holloko (meaning raven-stone) hidden in the Cserhát hills in northeastern Hungary. Take a walking tour of the historic village, a fine example of a preserved traditional settlement and a UNESCO World Heritage Site. Experience the typical rural life of the Palóc people and see craftsmen at work. Spend free time in the village and perhaps try some Palóc dishes for lunch before heading back to Budapest. Tonight, an optional dinner and show in Budapest. Travel to the outskirts of Budapest for a traditional Hungarian Dinner in a scenic forested location. While dining, you'll be entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live music
    Optional: Dinner & Show in Budapest (PM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 13, Saturday - Full Day in Budapest
    Today, enjoy the delights of Budapest independently. Immerse yourself in the heritage of the "City of Baths" and visit a traditional Turkish bath house with its thermal pools and spas or, stroll along the Danube Promenade, a walkway along the Danube that goes from the Elisabeth Bridge to Chain Bridge, offering stunning views of the capital. Another option is to head to Margaret Island, a quite getaway within the city, that serves as a recreational park, located in the middle of the Danube River. Perhaps, join the optional half day Taste of Budapest. Explore the local food scene, at the Hold Street Market Hall, while getting introduced to the history of Hungarian cuisine. Taste local cheeses from family farms around Budapest and salami delicacies, along with Hungarian meats and sausages served with fresh bread and mustard. End the tour with a sweet Budapest pastry - local strudel and a cup of coffee
    Optional: Half Day Taste of Budapest (AM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 14, Sunday - Depart Hungary
    This morning, transfer to the airport for your departure flight
    Meals: Breakfast

    DAY 1, Monday - Depart for Germany
    Depart for Germany

    DAY 2, Tuesday - Arrive in Germany
    Arrive in Munich, the pride of Bavaria, known for its festive fun-loving spirit. This evening, enjoy a Welcome Drink and orientation meeting with your local host at the hotel at approximately 6 PM, followed by a briefing about the journey. We recommend that you select flights which arrive in your destination no later than 4 PM on Day 2 or earlier, if possible
    Overnight: Munich

    DAY 3, Wednesday - Munich City Tour
    This morning join a city tour of Munich beginning at the Olympic Stadium situated in the heart of Olympia Park in northern Munich built as the main venue for the 1972 Summer Olympics. Continue to the breathtaking Nymphenburg Palace, once the summer residence of the rulers of Bavaria, decorated with a gorgeous baroque façade. Driving through the city, you see countless museums, galleries, palaces and historic monuments. Arrive at Marienplatz square, the cultural center of the city, dominated by the gothic New Town Hall housing Munich's world-famous Glockenspiel, which dates back to 1908. This colorful mechanical clock has life-size figures that dance to music with shows several times a day
    Overnight: Munich
    Meals: Breakfast

    DAY 4, Thursday - Full Day in Munich
    Spend the day at leisure to further explore Munich on your own. Perhaps, head to BMW World, where you can view the latest concept of cars, motorcycles and more. Gain an insight into what made this Bavarian brand one of the world's leaders in the automotive industry. Tonight, don't miss the opportunity to visit the Hofbrauhaus, Bavaria's most celebrated beer hall
    Overnight: Munich
    Meals: Breakfast

    DAY 5, Friday - Cruise Embarkation in Regensburg
    Time this morning for last minute sightseeing, or shopping in Munich before the early afternoon departure to Regensburg. Arrive at the port for embarkation. After arrival formalities, time to relax on board. Tonight, meet your Cruise Director and enjoy a gala welcome dinner as it sets the mood for your delightful river cruise
    Overnight: River Cruise
    Meals: Breakfast, Dinner

    DAY 6, Saturday - Regensburg City Tour
    This morning, explore Regensburg, one of Germany's largest and best preserved medieval cities, designated a UNESCO World Heritage Site. The guided walking tour highlights the city's stunning architecture as you view the Old Town Hall, Dom St. Peter and the Porta Praetoria, gateway to an ancient Roman fort built in 179 AD. Marvel at beautiful churches and one of the oldest stone bridges crossing the Danube. Return to the ship for lunch or spend the afternoon at leisure discovering the delights of Regensburg on your own. In the afternoon the ship will set sail for Passau
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 7, Sunday - Morning in Passau
    Dock this morning in 2500-year-old Passau, known for its pastel patrician houses, cafes, cobblestone lanes and riverfront promenade. Passau is a Bavarian town with a mix of Roman, Italian Baroque and Gothic architecture. Explore Passau independently in the morning, or, join the optional full day tour to picturesque Salzburg, birthplace of Mozart and setting for the Sound of Music. The walking tour will include some of Salzburg's most historic sites including the Mirabell Palace, the Abbey, Salzburg Cathedral, and St. Peter's Cemetery. After lunch at a local restaurant, there will be time to discover Salzburg on your own before returning to the ship. If you choose to remain onboard the ship, continue sailing during lunch and relax this afternoon. In the early evening, all passengers will rejoin the ship and continue sailing for Melk
    Optional: Full Day Tour of Salzburg
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 8, Monday - Melk Abbey
    Disembark in Melk this morning for a guided tour of the historic Benedictine Abbey, considered one of the finest examples of Baroque architecture in Europe. View the Abbot's chambers, the Kaiser's walk and the lavish library. Then, return to the ship and continue cruising through the scenic Wachau Valley. This Afternoon, arrive in the village of Durnstein, one of the prettiest towns on the Danube. Free time to stroll this quintessential village in the heart of the Wachau wine district. Walk along medieval cobblestone streets revealing 16th-century town houses and wine taverns
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 9, Tuesday - Vienna City Tour
    Your morning tour of romantic Vienna introduces you to this Imperial city with its legendary opulence and elegance. Drive along the famed Ringstrasse, Vienna's main boulevard lined with magnificent Baroque palaces, parks and monuments. View the lavish Hofburg Palace, and the impressive Vienna Opera House. Continue to majestic St. Stephen's Cathedral and the Parliament building. Enjoy the afternoon at leisure, or, join the optional tour to the magnificent Schonbrunn Palace, once summer residence of the Habsburgs. Visit the gorgeous baroque apartments and stroll through the world-famous manicured gardens. Tonight, perhaps take the opportunity to attend an evening of Viennese culture in the "City of Music" at an optional concert performance of the classical masterpieces of Mozart and Strauss, two of Vienna's most famous citizens
    Optional: Schonbrunn Palace Tour (PM)
    Optional: Classical Viennese Concert (PM)
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 10, Wednesday - Bratislava City Tour
    This morning, enjoy the tranquil scenery as you sail along the scenic Danube. At noon, arrive in Bratislava, capital of Slovakia, a mix of modern and Baroque architecture. This capital city is among the youngest in Europe, yet retains a rich history dating back more than 2000 years. Walk along the cobblestone lanes of the historic town center; view St. Martin's Cathedral, coronation site of the kings of Hungary, the 13th century Old Town Hall and the Franciscan church. Time to explore this colorful city on your own before returning to the ship for dinner as you sail for stunning Budapest
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 11, Thursday - Budapest City Tour
    Your morning tour begins on the Pest side of the city; view the Parliament, City Park and Heroes Square. Cross to Buda to see the Royal Palace, Matthias Church and the graceful medieval architecture along the cobbled streets. Explore the city's wonderful shops and cafes this afternoon on your own. Tonight, enjoy a lavish Captain's Dinner on board
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 12, Friday - Holloko City Tour
    Travel to the charming village of Holloko (meaning raven-stone) hidden in the Cserhát hills in northeastern Hungary. Take a walking tour of the historic village, a fine example of a preserved traditional settlement and a UNESCO World Heritage Site. Experience the typical rural life of the Palóc people and see craftsmen at work. Spend free time in the village and perhaps try some Palóc dishes for lunch before heading back to Budapest. Tonight, an optional dinner and show in Budapest. Travel to the outskirts of Budapest for a traditional Hungarian Dinner in a scenic forested location. While dining, you'll be entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live music
    Optional: Dinner & Show in Budapest (PM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 13, Saturday - Full Day in Budapest
    Today, enjoy the delights of Budapest independently. Immerse yourself in the heritage of the "City of Baths" and visit a traditional Turkish bath house with its thermal pools and spas or, stroll along the Danube Promenade, a walkway along the Danube that goes from the Elisabeth Bridge to Chain Bridge, offering stunning views of the capital. Another option is to head to Margaret Island, a quite getaway within the city, that serves as a recreational park, located in the middle of the Danube River. Perhaps, join the optional half day Taste of Budapest. Explore the local food scene, at the Hold Street Market Hall, while getting introduced to the history of Hungarian cuisine. Taste local cheeses from family farms around Budapest and salami delicacies, along with Hungarian meats and sausages served with fresh bread and mustard. End the tour with a sweet Budapest pastry - local strudel and a cup of coffee
    Optional: Half Day Taste of Budapest (AM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 14, Sunday - Depart Hungary
    This morning, transfer to the airport for your departure flight
    Meals: Breakfast

    DAY 1, Monday - Depart for Germany
    Depart for Germany

    DAY 2, Tuesday - Arrive in Germany
    Arrive in Munich, the pride of Bavaria, known for its festive fun-loving spirit. This evening, enjoy a Welcome Drink and orientation meeting with your local host at the hotel at approximately 6 PM, followed by a briefing about the journey. We recommend that you select flights which arrive in your destination no later than 4 PM on Day 2 or earlier, if possible
    Overnight: Munich

    DAY 3, Wednesday - Munich City Tour
    This morning join a city tour of Munich beginning at the Olympic Stadium situated in the heart of Olympia Park in northern Munich built as the main venue for the 1972 Summer Olympics. Continue to the breathtaking Nymphenburg Palace, once the summer residence of the rulers of Bavaria, decorated with a gorgeous baroque façade. Driving through the city, you see countless museums, galleries, palaces and historic monuments. Arrive at Marienplatz square, the cultural center of the city, dominated by the gothic New Town Hall housing Munich's world-famous Glockenspiel, which dates back to 1908. This colorful mechanical clock has life-size figures that dance to music with shows several times a day
    Overnight: Munich
    Meals: Breakfast

    DAY 4, Thursday - Full Day in Munich
    Spend the day at leisure to further explore Munich on your own. Perhaps, head to BMW World, where you can view the latest concept of cars, motorcycles and more. Gain an insight into what made this Bavarian brand one of the world's leaders in the automotive industry. Tonight, don't miss the opportunity to visit the Hofbrauhaus, Bavaria's most celebrated beer hall
    Overnight: Munich
    Meals: Breakfast

    DAY 5, Friday - Cruise Embarkation in Regensburg
    Time this morning for last minute sightseeing, or shopping in Munich before the early afternoon departure to Regensburg. Arrive at the port for embarkation. After arrival formalities, time to relax on board. Tonight, meet your Cruise Director and enjoy a gala welcome dinner as it sets the mood for your delightful river cruise
    Overnight: River Cruise
    Meals: Breakfast, Dinner

    DAY 6, Saturday - Regensburg City Tour
    This morning, explore Regensburg, one of Germany's largest and best preserved medieval cities, designated a UNESCO World Heritage Site. The guided walking tour highlights the city's stunning architecture as you view the Old Town Hall, Dom St. Peter and the Porta Praetoria, gateway to an ancient Roman fort built in 179 AD. Marvel at beautiful churches and one of the oldest stone bridges crossing the Danube. Return to the ship for lunch or spend the afternoon at leisure discovering the delights of Regensburg on your own. In the afternoon the ship will set sail for Passau
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 7, Sunday - Morning in Passau
    Dock this morning in 2500-year-old Passau, known for its pastel patrician houses, cafes, cobblestone lanes and riverfront promenade. Passau is a Bavarian town with a mix of Roman, Italian Baroque and Gothic architecture. Explore Passau independently in the morning, or, join the optional full day tour to picturesque Salzburg, birthplace of Mozart and setting for the Sound of Music. The walking tour will include some of Salzburg's most historic sites including the Mirabell Palace, the Abbey, Salzburg Cathedral, and St. Peter's Cemetery. After lunch at a local restaurant, there will be time to discover Salzburg on your own before returning to the ship. If you choose to remain onboard the ship, continue sailing during lunch and relax this afternoon. In the early evening, all passengers will rejoin the ship and continue sailing for Melk
    Optional: Full Day Tour of Salzburg
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 8, Monday - Melk Abbey
    Disembark in Melk this morning for a guided tour of the historic Benedictine Abbey, considered one of the finest examples of Baroque architecture in Europe. View the Abbot's chambers, the Kaiser's walk and the lavish library. Then, return to the ship and continue cruising through the scenic Wachau Valley. This Afternoon, arrive in the village of Durnstein, one of the prettiest towns on the Danube. Free time to stroll this quintessential village in the heart of the Wachau wine district. Walk along medieval cobblestone streets revealing 16th-century town houses and wine taverns
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 9, Tuesday - Vienna City Tour
    Your morning tour of romantic Vienna introduces you to this Imperial city with its legendary opulence and elegance. Drive along the famed Ringstrasse, Vienna's main boulevard lined with magnificent Baroque palaces, parks and monuments. View the lavish Hofburg Palace, and the impressive Vienna Opera House. Continue to majestic St. Stephen's Cathedral and the Parliament building. Enjoy the afternoon at leisure, or, join the optional tour to the magnificent Schonbrunn Palace, once summer residence of the Habsburgs. Visit the gorgeous baroque apartments and stroll through the world-famous manicured gardens. Tonight, perhaps take the opportunity to attend an evening of Viennese culture in the "City of Music" at an optional concert performance of the classical masterpieces of Mozart and Strauss, two of Vienna's most famous citizens
    Optional: Schonbrunn Palace Tour (PM)
    Optional: Classical Viennese Concert (PM)
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 10, Wednesday - Bratislava City Tour
    This morning, enjoy the tranquil scenery as you sail along the scenic Danube. At noon, arrive in Bratislava, capital of Slovakia, a mix of modern and Baroque architecture. This capital city is among the youngest in Europe, yet retains a rich history dating back more than 2000 years. Walk along the cobblestone lanes of the historic town center; view St. Martin's Cathedral, coronation site of the kings of Hungary, the 13th century Old Town Hall and the Franciscan church. Time to explore this colorful city on your own before returning to the ship for dinner as you sail for stunning Budapest
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 11, Thursday - Budapest City Tour
    Your morning tour begins on the Pest side of the city; view the Parliament, City Park and Heroes Square. Cross to Buda to see the Royal Palace, Matthias Church and the graceful medieval architecture along the cobbled streets. Explore the city's wonderful shops and cafes this afternoon on your own. Tonight, enjoy a lavish Farewell dinner on board
    Overnight: River Cruise
    Meals: Breakfast, Lunch, Dinner

    DAY 12, Friday - Holloko City Tour
    Travel to the charming village of Holloko (meaning raven-stone) hidden in the Cserhát hills in northeastern Hungary. Take a walking tour of the historic village, a fine example of a preserved traditional settlement and a UNESCO World Heritage Site. Experience the typical rural life of the Palóc people and see craftsmen at work. Spend free time in the village and perhaps try some Palóc dishes for lunch before heading back to Budapest. Tonight, an optional dinner and show in Budapest. Travel to the outskirts of Budapest for a traditional Hungarian Dinner in a scenic forested location. While dining, you'll be entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live music
    Optional: Dinner & Show in Budapest (PM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 13, Saturday - Full Day in Budapest
    Today, enjoy the delights of Budapest independently. Immerse yourself in the heritage of the "City of Baths" and visit a traditional Turkish bath house with its thermal pools and spas or, stroll along the Danube Promenade, a walkway along the Danube that goes from the Elisabeth Bridge to Chain Bridge, offering stunning views of the capital. Another option is to head to Margaret Island, a quite getaway within the city, that serves as a recreational park, located in the middle of the Danube River. Perhaps, join the optional half day Taste of Budapest. Explore the local food scene, while getting introduced to the history of the Hungarian cuisine. Sample local delicacies from Hungarian meats to local Budapest pastries
    Optional: Half Day Taste of Budapest (AM)
    Overnight: Budapest
    Meals: Breakfast

    DAY 14, Sunday - Depart Hungary
    This morning, transfer to the airport for your departure flight
    Meals: Breakfast

    Book Now!
    Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
    Book your Optional Tours before you travel. See more, save time, save money.
    • Tours purchased while travelling may cost an extra 10% or more
    • Tours often sell out. Avoid disappointment
    • Save your cash. Credit card processing may not be possible locally
    • Travel insurance only covers services purchased prior to departure
    • Book Online or call to book these tours up to 1 week before your departure
    • The day the optionals operate varies by the day of the week
    Tour of Salzburg

    Enjoy a full-day excursion to beautiful Salzburg, birthplace of Mozart and inspiration for the Sound of Music. The walking tour will include some of Salzburg’s most historic sites including Mirabell Gardens and a stop outside the house where Mozart lived. Lunch is included at a local restaurant, and then there will be time to explore the streets of Salzburg on your own before returning to the boat.

    Approximate tour duration is 9 hours.

    Day #7 01 Jan 2023 - 31 Dec 2023 $105.00
    Tour of Salzburg Thumbnail
    Schonbrunn Palace Tour

    Enjoy an afternoon guided tour of the magnificent Schonbrunn Palace, once the summer residence of the Habsburg emperors. Visit the gorgeous apartments and stroll through the world-famous manicured and aromatic gardens.

    Approximate tour duration is 3 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $52.00
    Schonbrunn Palace Tour Thumbnail
    Classical Viennese Concert

    Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz. The chamber orchestra is accompanied by a professional dance performance, recalling the golden age of the 19th-century Viennese ballrooms.

    Approximate tour duration is 2.5 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $66.00
    Classical Viennese Concert Thumbnail
    Dinner & Show in Budapest

    Travel this evening to the outskirts of Budapest for a traditional Hungarian dinner in a scenic forested location. While dining, you’ll be energetically entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live gypsy music.

    Approximate tour duration is 3 hours.

    Day #12 01 Jan 2023 - 31 Dec 2023 $60.00
    Dinner & Show in Budapest Thumbnail
    Half Day Taste of Budapest

    Begin your tour at the Parliament. From here, walk to the Shoes Holocaust Memorial and continue to the Strudel House. Along the way, pass by the 1956 Uprising Monument, statue of Ronald Reagan, and Hungarian National TV building. Taste two kinds of strudel (apple and cheese) paired with coffee. Afterward, view St. Stephen's Basilica, before continuing by bus to the Great Market Hall, housed in a beautiful neo-Gothic style building. Explore the local food scene, while getting introduced to the history of the Hungarian cuisine. Sample locally sourced vegetables from family farms and different Hungarian sausages.

    *Advance purchase is highly recommended for this tour. Tickets are limited and will not be available for purchase locally.

    Approximate tour duration is 2 hours.

    Day #13 01 Jan 2023 - 31 Dec 2023 $48.00
    Half Day Taste of Budapest Thumbnail
    Full Day Oberammergau & Neuschwanstein Tour

    Leaving Munich, drive into the German Alps and onto the Romantic Road for a brief stop in the village of Oberammergau. Home of the world famous "Passion Play," this idyllic village is a picture perfect example of an Alpine village filled with wooden chalets, painted facades and flowering window boxes. Continue to visit Bavaria's "Mad" King Ludwig's fantasy castle of Neuschwanstein perched high above the valley below. This is one of the most visited castles in Germany and a symbol of idealized romantic architecture. Among the castle's finest rooms are two magnificent halls decorated in dazzling gold and blue. Tour the extravagant castle before returning to Munich

    Approximate tour duration is 6-7 hours.

    Day #4 01 Jan 2023 - 31 Dec 2023 $83.00
    Full Day Oberammergau & Neuschwanstein Tour Thumbnail
    Tour of Salzburg

    Enjoy a full-day excursion to beautiful Salzburg, birthplace of Mozart and inspiration for the Sound of Music. The walking tour will include some of Salzburg’s most historic sites including Mirabell Gardens and a stop outside the house where Mozart lived. Lunch is included at a local restaurant, and then there will be time to explore the streets of Salzburg on your own before returning to the boat.

    Approximate tour duration is 9 hours.

    Day #7 01 Jan 2023 - 31 Dec 2023 $105.00
    Tour of Salzburg Thumbnail
    Schonbrunn Palace Tour

    Enjoy an afternoon guided tour of the magnificent Schonbrunn Palace, once the summer residence of the Habsburg emperors. Visit the gorgeous apartments and stroll through the world-famous manicured and aromatic gardens.

    Approximate tour duration is 3 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $52.00
    Schonbrunn Palace Tour Thumbnail
    Classical Viennese Concert

    Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz. The chamber orchestra is accompanied by a professional dance performance, recalling the golden age of the 19th-century Viennese ballrooms.

    Approximate tour duration is 2.5 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $66.00
    Classical Viennese Concert Thumbnail
    Dinner & Show in Budapest

    Travel this evening to the outskirts of Budapest for a traditional Hungarian dinner in a scenic forested location. While dining, you’ll be energetically entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live gypsy music.

    Approximate tour duration is 3 hours.

    Day #12 01 Jan 2023 - 31 Dec 2023 $60.00
    Dinner & Show in Budapest Thumbnail
    Half Day Taste of Budapest

    Begin your tour at the Parliament. From here, walk to the Shoes Holocaust Memorial and continue to the Strudel House. Along the way, pass by the 1956 Uprising Monument, statue of Ronald Reagan, and Hungarian National TV building. Taste two kinds of strudel (apple and cheese) paired with coffee. Afterward, view St. Stephen's Basilica, before continuing by bus to the Great Market Hall, housed in a beautiful neo-Gothic style building. Explore the local food scene, while getting introduced to the history of the Hungarian cuisine. Sample locally sourced vegetables from family farms and different Hungarian sausages.

    *Advance purchase is highly recommended for this tour. Tickets are limited and will not be available for purchase locally.

    Approximate tour duration is 2 hours.

    Day #13 01 Jan 2023 - 31 Dec 2023 $48.00
    Half Day Taste of Budapest Thumbnail
    Full Day Oberammergau & Neuschwanstein Tour

    Leaving Munich, drive into the German Alps and onto the Romantic Road for a brief stop in the village of Oberammergau. Home of the world famous "Passion Play," this idyllic village is a picture perfect example of an Alpine village filled with wooden chalets, painted facades and flowering window boxes. Continue to visit Bavaria's "Mad" King Ludwig's fantasy castle of Neuschwanstein perched high above the valley below. This is one of the most visited castles in Germany and a symbol of idealized romantic architecture. Among the castle's finest rooms are two magnificent halls decorated in dazzling gold and blue. Tour the extravagant castle before returning to Munich

    Approximate tour duration is 6-7 hours.

    Day #4 01 Jan 2023 - 31 Dec 2023 $83.00
    Full Day Oberammergau & Neuschwanstein Tour Thumbnail
    Tour of Salzburg

    Enjoy a full-day excursion to beautiful Salzburg, birthplace of Mozart and inspiration for the Sound of Music. The walking tour will include some of Salzburg’s most historic sites including Mirabell Gardens and a stop outside the house where Mozart lived. Lunch is included at a local restaurant, and then there will be time to explore the streets of Salzburg on your own before returning to the boat.

    Approximate tour duration is 9 hours.

    Day #7 01 Jan 2023 - 31 Dec 2023 $105.00
    Tour of Salzburg Thumbnail
    Schonbrunn Palace Tour

    Enjoy an afternoon guided tour of the magnificent Schonbrunn Palace, once the summer residence of the Habsburg emperors. Visit the gorgeous apartments and stroll through the world-famous manicured and aromatic gardens.

    Approximate tour duration is 3 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $52.00
    Schonbrunn Palace Tour Thumbnail
    Classical Viennese Concert

    Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz. The chamber orchestra is accompanied by a professional dance performance, recalling the golden age of the 19th-century Viennese ballrooms.

    Approximate tour duration is 2.5 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $66.00
    Classical Viennese Concert Thumbnail
    Dinner & Show in Budapest

    Travel this evening to the outskirts of Budapest for a traditional Hungarian dinner in a scenic forested location. While dining, you’ll be energetically entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live gypsy music.

    Approximate tour duration is 3 hours.

    Day #12 01 Jan 2023 - 31 Dec 2023 $60.00
    Dinner & Show in Budapest Thumbnail
    Half Day Taste of Budapest

    Begin your tour at the Parliament. From here, walk to the Shoes Holocaust Memorial and continue to the Strudel House. Along the way, pass by the 1956 Uprising Monument, statue of Ronald Reagan, and Hungarian National TV building. Taste two kinds of strudel (apple and cheese) paired with coffee. Afterward, view St. Stephen's Basilica, before continuing by bus to the Great Market Hall, housed in a beautiful neo-Gothic style building. Explore the local food scene, while getting introduced to the history of the Hungarian cuisine. Sample locally sourced vegetables from family farms and different Hungarian sausages.

    *Advance purchase is highly recommended for this tour. Tickets are limited and will not be available for purchase locally.

    Approximate tour duration is 2 hours.

    Day #13 01 Jan 2023 - 31 Dec 2023 $48.00
    Half Day Taste of Budapest Thumbnail
    Full Day Oberammergau & Neuschwanstein Tour

    Leaving Munich, drive into the German Alps and onto the Romantic Road for a brief stop in the village of Oberammergau. Home of the world famous "Passion Play," this idyllic village is a picture perfect example of an Alpine village filled with wooden chalets, painted facades and flowering window boxes. Continue to visit Bavaria's "Mad" King Ludwig's fantasy castle of Neuschwanstein perched high above the valley below. This is one of the most visited castles in Germany and a symbol of idealized romantic architecture. Among the castle's finest rooms are two magnificent halls decorated in dazzling gold and blue. Tour the extravagant castle before returning to Munich

    Approximate tour duration is 6-7 hours.

    Day #4 01 Jan 2023 - 31 Dec 2023 $83.00
    Full Day Oberammergau & Neuschwanstein Tour Thumbnail
    Tour of Salzburg

    Enjoy a full-day excursion to beautiful Salzburg, birthplace of Mozart and inspiration for the Sound of Music. The walking tour will include some of Salzburg’s most historic sites including Mirabell Gardens and a stop outside the house where Mozart lived. Lunch is included at a local restaurant, and then there will be time to explore the streets of Salzburg on your own before returning to the boat.

    Approximate tour duration is 9 hours.

    Day #7 01 Jan 2023 - 31 Dec 2023 $105.00
    Tour of Salzburg Thumbnail
    Schonbrunn Palace Tour

    Enjoy an afternoon guided tour of the magnificent Schonbrunn Palace, once the summer residence of the Habsburg emperors. Visit the gorgeous apartments and stroll through the world-famous manicured and aromatic gardens.

    Approximate tour duration is 3 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $52.00
    Schonbrunn Palace Tour Thumbnail
    Classical Viennese Concert

    Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz. The chamber orchestra is accompanied by a professional dance performance, recalling the golden age of the 19th-century Viennese ballrooms.

    Approximate tour duration is 2.5 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $66.00
    Classical Viennese Concert Thumbnail
    Dinner & Show in Budapest

    Travel this evening to the outskirts of Budapest for a traditional Hungarian dinner in a scenic forested location. While dining, you’ll be energetically entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live gypsy music.

    Approximate tour duration is 3 hours.

    Day #12 01 Jan 2023 - 31 Dec 2023 $60.00
    Dinner & Show in Budapest Thumbnail
    Half Day Taste of Budapest

    Begin your tour at the Parliament. From here, walk to the Shoes Holocaust Memorial and continue to the Strudel House. Along the way, pass by the 1956 Uprising Monument, statue of Ronald Reagan, and Hungarian National TV building. Taste two kinds of strudel (apple and cheese) paired with coffee. Afterward, view St. Stephen's Basilica, before continuing by bus to the Great Market Hall, housed in a beautiful neo-Gothic style building. Explore the local food scene, while getting introduced to the history of the Hungarian cuisine. Sample locally sourced vegetables from family farms and different Hungarian sausages.

    *Advance purchase is highly recommended for this tour. Tickets are limited and will not be available for purchase locally.

    Approximate tour duration is 2 hours.

    Day #13 01 Jan 2023 - 31 Dec 2023 $48.00
    Half Day Taste of Budapest Thumbnail
    Full Day Oberammergau & Neuschwanstein Tour

    Leaving Munich, drive into the German Alps and onto the Romantic Road for a brief stop in the village of Oberammergau. Home of the world famous "Passion Play," this idyllic village is a picture perfect example of an Alpine village filled with wooden chalets, painted facades and flowering window boxes. Continue to visit Bavaria's "Mad" King Ludwig's fantasy castle of Neuschwanstein perched high above the valley below. This is one of the most visited castles in Germany and a symbol of idealized romantic architecture. Among the castle's finest rooms are two magnificent halls decorated in dazzling gold and blue. Tour the extravagant castle before returning to Munich

    Approximate tour duration is 6-7 hours.

    Day #4 01 Jan 2023 - 31 Dec 2023 $83.00
    Full Day Oberammergau & Neuschwanstein Tour Thumbnail
    Tour of Salzburg

    Enjoy a full-day excursion to beautiful Salzburg, birthplace of Mozart and inspiration for the Sound of Music. The walking tour will include some of Salzburg’s most historic sites including Mirabell Gardens and a stop outside the house where Mozart lived. Lunch is included at a local restaurant, and then there will be time to explore the streets of Salzburg on your own before returning to the boat.

    Approximate tour duration is 9 hours.

    Day #7 01 Jan 2023 - 31 Dec 2023 $105.00
    Tour of Salzburg Thumbnail
    Schonbrunn Palace Tour

    Enjoy an afternoon guided tour of the magnificent Schonbrunn Palace, once the summer residence of the Habsburg emperors. Visit the gorgeous apartments and stroll through the world-famous manicured and aromatic gardens.

    Approximate tour duration is 3 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $52.00
    Schonbrunn Palace Tour Thumbnail
    Classical Viennese Concert

    Experience a delightful evening of Viennese culture in the "City of Music." Attend a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz. The chamber orchestra is accompanied by a professional dance performance, recalling the golden age of the 19th-century Viennese ballrooms.

    Approximate tour duration is 2.5 hours.

    Day #9 01 Jan 2023 - 31 Dec 2023 $66.00
    Classical Viennese Concert Thumbnail
    Dinner & Show in Budapest

    Travel this evening to the outskirts of Budapest for a traditional Hungarian dinner in a scenic forested location. While dining, you’ll be energetically entertained by colorfully dressed dancers performing a variety of spirited folk dances accompanied by a group playing live gypsy music.

    Approximate tour duration is 3 hours.

    Day #12 01 Jan 2023 - 31 Dec 2023 $60.00
    Dinner & Show in Budapest Thumbnail
    Half Day Taste of Budapest

    Begin your tour at the Parliament. From here, walk to the Shoes Holocaust Memorial and continue to the Strudel House. Along the way, pass by the 1956 Uprising Monument, statue of Ronald Reagan, and Hungarian National TV building. Taste two kinds of strudel (apple and cheese) paired with coffee. Afterward, view St. Stephen's Basilica, before continuing by bus to the Great Market Hall, housed in a beautiful neo-Gothic style building. Explore the local food scene, while getting introduced to the history of the Hungarian cuisine. Sample locally sourced vegetables from family farms and different Hungarian sausages.

    *Advance purchase is highly recommended for this tour. Tickets are limited and will not be available for purchase locally.

    Approximate tour duration is 2 hours.

    Day #13 01 Jan 2023 - 31 Dec 2023 $48.00
    Half Day Taste of Budapest Thumbnail

    Know Before You Go
    Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
    Getting Ready to Go
    Passports and Visas
    It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

    Traveling with Friends or Family?
    If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

    Trip Preparation
    A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

    Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

    Travel Protection
    Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

    Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

    This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

    Cell Phones & Calling Cards
    You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

    Making Telephone Calls from One Country to Another
    When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

    Example:
    To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
    From USA or your US cell phone: 011-49-555-555
    From another country in Europe: 00-49-555-555
    From a German phone within Germany: 0555-555


    WiFi Access
    WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

    Staying Healthy While Traveling
    All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

    There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

    • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
    • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
    • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
    • Wash your hands regularly and carry hand sanitizer.
    • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
    • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


    Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

    Consideration for Tour Participants (Escorted Tours)
    For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
    • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
    • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
    • Avoid attire with political or religious messages that may offend other travelers
    • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
    • Refrain from conversation or talking on mobile phones while commentary is in progress
    • Respect the mandatory seat rotation policy on the coach
    • Make use of the available hand sanitizer on the coach to support a healthy environment
    • Seek approval before taking photographs of other tour participants
    • Respect tour departures times to avoid delay and loss of sightseeing opportunities

    Climate & Clothing
    Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Germany - Spring and Autumn: 40–60°F, Summer: 65–80°F, Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Germany Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Slovakia - Spring and Autumn: 40–60°F; Summer: 60–80°F; Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

    Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

    River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    About Drones
    Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

    Book & Film Recommendations
    Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

    EUROPEAN RIVER CRUISES: Books
    Danube by Claudio Magris
    Between the Woods and the Water by Patrick Leigh Fermor
    Ballad of the Whiskey Robber by Julian Rubinstein
    Invisible Bridge by Julie Orringer
    The Case Worker by Gyorgy Konrád
    Fatelessness by Imre Kertesz
    Blue River Black Sea by Andrew Eames

    EUROPEAN RIVER CRUISES: Films
    The Sound of Music (1965)
    Amadeus (1984)

    Preparing for Your Trip
    Reconfirming Flights
    It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

    Seat Assignments
    As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

    Frequent Flier Programs
    Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

    Known Traveler Number (KTN)
    If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

    Luggage & Packing
    Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

    Carry on Luggage
    Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

    E-Tickets & Advance Check-In
    Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

    Day of Departure
    Arrive On Time
    Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

    Check-In
    If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

    Connecting Passengers
    Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

    Flight Services
    Avoiding Jet Lag
    In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

    Airline Food
    Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

    Premium Economy or Business Class
    Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

    US Customs & Immigration for Return Flights
    In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

    Foreign Domestic Flights
    If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

    What to do if You Need Assistance

    Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

    Emergency Assistance
    The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

    Last Minute Schedule Changes & Flight Delays
    On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

    Missed Flights
    In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

    Missed Connection
    If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

    Lost Luggage
    If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

    Arrival & Departure
    Arrival Procedures
    Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

    River Cruise Docking Locations in Budapest - The Mahart Port is located on the Pest side of the city between the Elizabeth Bridge and the Lagymanyosi Bridge (also known as the Rakoczi Bridge). The distance between the bridges is approximately 2.5 miles. The exact dock is not known prior to arrival as this is strictly controlled by the Budapest river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Regensburg Port Information - The dock is located in the city center on Marc Aurel Ufer between the Eiserne Bridge and the Nibelungen Bridge. The distance between the bridges is approximately 1/2 mile. The exact dock is not known prior to arrival as this is strictly controlled by the river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Monarch Queen - If, for any reason, you are unable to locate the Monarch Queen, please telephone the ship to receive the most recent docking information. If calling from a local telephone, please dial: 0172 259 7194, or from an international telephone: 011 49 172 259 7194.

    What To Do When Your Flight Is Delayed
    Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

    Departure Procedures
    If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

    Transfers
    Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

    The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

    About Your Accommodations
    Hotels
    Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

    Hotel Check-in/ Check-out
    Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

    River Cruises
    Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Queen cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. We reserve the right to make ship substitutions with those of equal standard.

    At Your Destination
    Eco & Sustainable Tourism
    We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

    Gratuities
    Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

    Suggested Tipping: Escorted Tours

    Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
    Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
    Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
    Hotel porters and wait staff: Included

    Suggested Tipping: European River Cruises

    Crew: US $14 per person per day
    Cruise Director (ship): US $4 per person per day
    Activity Host (ship) US $2 per person per day
    Tour Manager or Local Host (hotel) US $4 per person per day

    Gratuities for the crew (shared by all crew members) may be paid via the on board ship account or dropped in the designated box at reception. Gratuities for the Cruise Director and Activity Host may not be charged to your on board ship account and should be paid in cash and given to the person directly.

    You may also tip other service providers such as local guides, bus drivers and others who may have provided special services.

    Suggested Tipping: Independent Tours

    Hotel Porter: US $3 per bag
    Hotel Wait staff: 5-10% of the bill (lunch or dinner)

    Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day

    Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Germany - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Slovakia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

    About Your Sightseeing
    To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

    Land Only Passengers (Escorted Tours)
    Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

    Purchasing Tours Locally
    On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

    Water Level
    A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.

    Currency
    We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

    Austria - The Euro is the currency of Austria.

    Germany - The Euro is the currency of Germany.

    Slovakia - The Euro is the currency of Slovakia.

    Hungary - The Hungarian Forint is the currency of Hungary.

    European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board.

    Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.

    Credit Cards
    While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
    While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

    European River Cruises - On board expenditures are processed through a banking center in Cyprus. Passengers wishing to settle their on board account by credit card should advise their credit card provider of potential charges from Cyprus in addition to the countries that will be visited on your itinerary.

    Shopping
    Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

    We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

    While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

    About Tax-Free Shopping
    Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

    U.S. Customs & Shipping Charges
    You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

    Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

    Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others.

    Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week.

    Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

    Your Safety is Very Important
    Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

    It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

    • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
    • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
    • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
    • When possible we suggest traveling in pairs or groups when moving about independently
    • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
    • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
    • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
    • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

    If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

    European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom. When leaving the ship, kindly drop your cabin key off at reception and promptly pick it up upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.

    Tourist Street Scams
    Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

    • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
    • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
    • Use only official taxis and check the change you receive from all taxi drivers and vendors;
    • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
    • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
    • Don’t tip beggars;
    • Wear the shoulder strap of your bag across your chest;
    • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
    • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
    • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


    Local Emergency Phone Numbers
    Austria
    • General Emergency: 112 or 122

    Germany
    • Ambulance/Fire: 112
    • Police: 110

    Slovakia
    • Ambulance: 155
    • Fire: 150
    • Police: 158

    Hungary
    • General Emergency: 112

    Languages
    Austria - German is the local language. English is generally spoken in tourist areas.

    Germany - German is the local language. English is generally spoken in tourist areas.

    Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas.

    Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

    Electricity
    Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

    Austria - The voltage used is 230 volts.

    Germany - The voltage used is 230 volts.

    Slovakia - The voltage used is 220 volts.

    Hungary - The voltage used is 220 volts.

    Monarch Queen - The voltage used is 220 volts.

    Code of Conduct
    Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed.

    Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

    Food and Meals
    As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

    Holidays
    On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

    Holidays - Austria

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Mar 8: International Women's Day
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 26: National Day
    Nov 1: All Saints' Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 18: Ascension Day
    May 28: Whit Sunday Observance
    May 29: Whit Sunday
    Jun 8: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 10: Plebiscite Day
    Oct 26: National Day
    Nov 11: All Saints' Day
    Nov 15: St. Leopold's Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Germany

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: May Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 16: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: May Day
    May 18: Ascension Day
    May 28: Whit Sunday
    May 29: Whit Monday
    Jun 8: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 22: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Slovakia

    Holidays 2022

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Hungary

    Holidays 2022

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Disabled Facilities - European River Cruises
    Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. The Monarch Queen is equipped with elevator access between the Violin and Cello decks, however passengers will encounter some uneven surfaces, stairs, steps and significant slopes while touring. Kindly refer to our Terms for additional information.
    Embarkation
    Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage.

    Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise.

    Disembarkation
    You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.

    On Your Cruise - European River Cruises
    Attire:
    River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.

    Language:
    The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English.

    Meals and Dietary Restrictions:
    There is open seating in the dining room for lunch and dinner. Please see your Maître d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.

    Specialty Dining:
    The Backlounge Steakhouse serves prime cuts of meat and fish in a relaxed open-kitchen dining room. Seating is limited and reservations can be made at Reception. There is a supplementary charge of 15 Euros per person. Full menu details will be provided on board and reservations cannot be taken in advance of boarding.

    Smoking:
    Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.

    Amenities:
    A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.

    Jacuzzi:
    The sundeck jacuzzi is open the entire season from 7am - 7pm. Hours are subject to change by the captain due to the sailing itinerary and weather.

    Fitness Center:
    The fitness center is equipped with one treadmill, one stationary bicycle and yoga mats.

    Medical Services:
    Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request.

    Excursions:
    During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Walking:
    River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. The Monarch Queen is equipped with elevator access between the Violin and Cello decks, however passengers will be required to climb stairs to access the different decks of the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.

    Children:
    The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age.

    Telephone:
    All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.

    Email and Post:
    The Monarch Queen offers complimentary basic internet access onboard based on regional satellite for river cruise ships. Internet service is accessible in the reception lobby area. This service is complimentary and should enable you to browse the internet, check your email, access international publications, and view Facebook accounts on your personal device(s) during your sailing. You will be unable to download movies or video, send videos or access Netflix or Jetflicks. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather, plus factors such as populated ports where many ships are utilizing the same satellite signal, which may cause slower online connections than you are accustomed to at home. Internet access will not be available in the port of Breisach, Germany.

    Any mail with postage can be handed in at the reception. It will be posted at the next port of call.

    Know Before You Go
    Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
    Getting Ready to Go
    Passports and Visas
    It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

    Traveling with Friends or Family?
    If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

    Trip Preparation
    A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

    Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

    Travel Protection
    Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

    Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

    This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

    Cell Phones & Calling Cards
    You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

    Making Telephone Calls from One Country to Another
    When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

    Example:
    To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
    From USA or your US cell phone: 011-49-555-555
    From another country in Europe: 00-49-555-555
    From a German phone within Germany: 0555-555


    WiFi Access
    WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

    Staying Healthy While Traveling
    All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

    There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

    • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
    • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
    • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
    • Wash your hands regularly and carry hand sanitizer.
    • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
    • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


    Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

    Consideration for Tour Participants (Escorted Tours)
    For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
    • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
    • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
    • Avoid attire with political or religious messages that may offend other travelers
    • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
    • Refrain from conversation or talking on mobile phones while commentary is in progress
    • Respect the mandatory seat rotation policy on the coach
    • Make use of the available hand sanitizer on the coach to support a healthy environment
    • Seek approval before taking photographs of other tour participants
    • Respect tour departures times to avoid delay and loss of sightseeing opportunities

    Climate & Clothing
    Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Germany - Spring and Autumn: 40–60°F, Summer: 65–80°F, Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Germany Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Slovakia - Spring and Autumn: 40–60°F; Summer: 60–80°F; Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

    Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

    River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    About Drones
    Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

    Book & Film Recommendations
    Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

    EUROPEAN RIVER CRUISES: Books
    Danube by Claudio Magris
    Between the Woods and the Water by Patrick Leigh Fermor
    Ballad of the Whiskey Robber by Julian Rubinstein
    Invisible Bridge by Julie Orringer
    The Case Worker by Gyorgy Konrád
    Fatelessness by Imre Kertesz
    Blue River Black Sea by Andrew Eames

    EUROPEAN RIVER CRUISES: Films
    The Sound of Music (1965)
    Amadeus (1984)

    Preparing for Your Trip
    Reconfirming Flights
    It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

    Seat Assignments
    As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

    Frequent Flier Programs
    Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

    Known Traveler Number (KTN)
    If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

    Luggage & Packing
    Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

    Carry on Luggage
    Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

    E-Tickets & Advance Check-In
    Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

    Day of Departure
    Arrive On Time
    Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

    Check-In
    If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

    Connecting Passengers
    Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

    Flight Services
    Avoiding Jet Lag
    In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

    Airline Food
    Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

    Premium Economy or Business Class
    Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

    US Customs & Immigration for Return Flights
    In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

    Foreign Domestic Flights
    If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

    What to do if You Need Assistance

    Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

    Emergency Assistance
    The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

    Last Minute Schedule Changes & Flight Delays
    On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

    Missed Flights
    In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

    Missed Connection
    If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

    Lost Luggage
    If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

    Arrival & Departure
    Arrival Procedures
    Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

    River Cruise Docking Locations in Budapest - The Mahart Port is located on the Pest side of the city between the Elizabeth Bridge and the Lagymanyosi Bridge (also known as the Rakoczi Bridge). The distance between the bridges is approximately 2.5 miles. The exact dock is not known prior to arrival as this is strictly controlled by the Budapest river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Regensburg Port Information - The dock is located in the city center on Marc Aurel Ufer between the Eiserne Bridge and the Nibelungen Bridge. The distance between the bridges is approximately 1/2 mile. The exact dock is not known prior to arrival as this is strictly controlled by the river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Monarch Princess -If, for any reason, you are unable to locate the Monarch Princess, please telephone the ship to receive the most recent docking information. If calling from a local telephone, please dial: 0152 015 06211, or from an international telephone: 011 49 152 015 06 211.

    What To Do When Your Flight Is Delayed
    Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

    Departure Procedures
    If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

    Transfers
    Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

    The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

    About Your Accommodations
    Hotels
    Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

    Hotel Check-in/ Check-out
    Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

    River Cruises
    Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Princess cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. While double docked, ships often continue to run their engines for air-conditioning and other services. Depending upon the wind direction, residual engine fumes may enter some cabins. This is a temporary situation, alleviated once the ship moves. We reserve the right to make ship substitutions with those of equal standard.

    At Your Destination
    Eco & Sustainable Tourism
    We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

    Gratuities
    Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

    Suggested Tipping: Escorted Tours

    Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
    Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
    Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
    Hotel porters and wait staff: Included

    Suggested Tipping: European River Cruises

    Crew: US $14 per person per day
    Cruise Director (ship): US $4 per person per day
    Activity Host (ship) US $2 per person per day
    Tour Manager or Local Host (hotel) US $4 per person per day

    Gratuities for the crew (shared by all crew members) may be paid via the on board ship account or dropped in the designated box at reception. Gratuities for the Cruise Director and Activity Host may not be charged to your on board ship account and should be paid in cash and given to the person directly.

    You may also tip other service providers such as local guides, bus drivers and others who may have provided special services.

    Suggested Tipping: Independent Tours

    Hotel Porter: US $3 per bag
    Hotel Wait staff: 5-10% of the bill (lunch or dinner)

    Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day

    Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Germany - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Slovakia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

    About Your Sightseeing
    To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

    Land Only Passengers (Escorted Tours)
    Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

    Purchasing Tours Locally
    On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

    Water Level
    A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.

    Currency
    We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

    Austria - The Euro is the currency of Austria.

    Germany - The Euro is the currency of Germany.

    Slovakia - The Euro is the currency of Slovakia.

    Hungary - The Hungarian Forint is the currency of Hungary.

    European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board.

    Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.

    Credit Cards
    While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
    While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

    European River Cruises - On board expenditures are processed through a banking center in Cyprus. Passengers wishing to settle their on board account by credit card should advise their credit card provider of potential charges from Cyprus in addition to the countries that will be visited on your itinerary.

    Shopping
    Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

    We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

    While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

    About Tax-Free Shopping
    Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

    U.S. Customs & Shipping Charges
    You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

    Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

    Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others.

    Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week.

    Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

    Your Safety is Very Important
    Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

    It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

    • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
    • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
    • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
    • When possible we suggest traveling in pairs or groups when moving about independently
    • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
    • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
    • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
    • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

    If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

    European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom. When leaving the ship, kindly drop your cabin key off at reception and promptly pick it up upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.

    Tourist Street Scams
    Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

    • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
    • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
    • Use only official taxis and check the change you receive from all taxi drivers and vendors;
    • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
    • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
    • Don’t tip beggars;
    • Wear the shoulder strap of your bag across your chest;
    • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
    • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
    • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


    Local Emergency Phone Numbers
    Austria
    • General Emergency: 112 or 122

    Germany
    • Ambulance/Fire: 112
    • Police: 110

    Slovakia
    • Ambulance: 155
    • Fire: 150
    • Police: 158

    Hungary
    • General Emergency: 112

    Languages
    Austria - German is the local language. English is generally spoken in tourist areas.

    Germany - German is the local language. English is generally spoken in tourist areas.

    Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas.

    Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

    Electricity
    Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

    Austria - The voltage used is 230 volts.

    Germany - The voltage used is 230 volts.

    Slovakia - The voltage used is 220 volts.

    Hungary - The voltage used is 220 volts.

    Monarch Princess - The voltage used is 220 volts.

    Code of Conduct
    Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed.

    Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

    Food and Meals
    As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

    Holidays
    On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

    Holidays - Austria

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Mar 8: International Women's Day
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 26: National Day
    Nov 1: All Saints' Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 18: Ascension Day
    May 28: Whit Sunday Observance
    May 29: Whit Sunday
    Jun 8: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 10: Plebiscite Day
    Oct 26: National Day
    Nov 11: All Saints' Day
    Nov 15: St. Leopold's Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Germany

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: May Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 16: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: May Day
    May 18: Ascension Day
    May 28: Whit Sunday
    May 29: Whit Monday
    Jun 8: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 22: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Slovakia

    Holidays 2022

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Hungary

    Holidays 2022

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Disabled Facilities - European River Cruises
    Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. The Monarch Princess is equipped with elevator access between the Royal and Sapphire decks, however passengers will encounter some uneven surfaces, stairs, steps and significant slopes while touring. Kindly refer to our Terms for additional information.
    Embarkation
    Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage.

    Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise.

    Disembarkation
    You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.

    On Your Cruise - European River Cruises
    Attire:
    River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.

    Language:
    The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English.

    Meals and Dietary Restrictions:
    There is open seating in the dining room for lunch and dinner. Please see your Maître d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.

    Specialty Dining:
    The Sky Bistro is an outdoor lunch venue located on the sundeck serving casual grilled fare. This dining venue will be open on select days of the itinerary subject to weather conditions. Seating is limited and reservations can be made at Reception. Full menu details will be provided on board and reservations cannot be taken in advance of boarding.

    Smoking:
    Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.

    Amenities:
    A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.

    Fitness Center:
    The fitness center is equipped with one treadmill, two stationary bicycles, dumbbells and yoga mats.

    Medical Services:
    Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request.

    Excursions:
    During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Walking:
    River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. The Monarch Princess is equipped with elevator access between the Royal and Sapphire decks, however passengers will be required to climb stairs to access the different decks of the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.

    Children:
    The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age.

    Telephone:
    All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.

    Email and Post:
    The Monarch Princess offers complimentary basic internet access onboard based on regional satellite for river cruise ships. Internet service is accessible in the reception lobby area. This service is complimentary and should enable you to browse the internet, check your email, access international publications, and view Facebook accounts on your personal device(s) during your sailing. You will be unable to download movies or video, send videos or access Netflix or Jetflicks. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather, plus factors such as populated ports where many ships are utilizing the same satellite signal, which may cause slower online connections than you are accustomed to at home.

    Any mail with postage can be handed in at the reception. It will be posted at the next port of call.

    Know Before You Go
    Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
    Getting Ready to Go
    Passports and Visas
    It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

    Traveling with Friends or Family?
    If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

    Trip Preparation
    A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

    Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

    Travel Protection
    Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

    Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

    This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

    Cell Phones & Calling Cards
    You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

    Making Telephone Calls from One Country to Another
    When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

    Example:
    To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
    From USA or your US cell phone: 011-49-555-555
    From another country in Europe: 00-49-555-555
    From a German phone within Germany: 0555-555


    WiFi Access
    WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

    Staying Healthy While Traveling
    All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

    There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

    • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
    • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
    • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
    • Wash your hands regularly and carry hand sanitizer.
    • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
    • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


    Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

    Consideration for Tour Participants (Escorted Tours)
    For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
    • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
    • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
    • Avoid attire with political or religious messages that may offend other travelers
    • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
    • Refrain from conversation or talking on mobile phones while commentary is in progress
    • Respect the mandatory seat rotation policy on the coach
    • Make use of the available hand sanitizer on the coach to support a healthy environment
    • Seek approval before taking photographs of other tour participants
    • Respect tour departures times to avoid delay and loss of sightseeing opportunities

    Climate & Clothing
    Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Germany - Spring and Autumn: 40–60°F, Summer: 65–80°F, Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Germany Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Slovakia - Spring and Autumn: 40–60°F; Summer: 60–80°F; Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

    Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

    River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    About Drones
    Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

    Book & Film Recommendations
    Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

    EUROPEAN RIVER CRUISES: Books
    Danube by Claudio Magris
    Between the Woods and the Water by Patrick Leigh Fermor
    Ballad of the Whiskey Robber by Julian Rubinstein
    Invisible Bridge by Julie Orringer
    The Case Worker by Gyorgy Konrád
    Fatelessness by Imre Kertesz
    Blue River Black Sea by Andrew Eames

    EUROPEAN RIVER CRUISES: Films
    The Sound of Music (1965)
    Amadeus (1984)

    Preparing for Your Trip
    Reconfirming Flights
    It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

    Seat Assignments
    As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

    Frequent Flier Programs
    Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

    Known Traveler Number (KTN)
    If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

    Luggage & Packing
    Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

    Carry on Luggage
    Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

    E-Tickets & Advance Check-In
    Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

    Day of Departure
    Arrive On Time
    Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

    Check-In
    If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

    Connecting Passengers
    Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

    Flight Services
    Avoiding Jet Lag
    In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

    Airline Food
    Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

    Premium Economy or Business Class
    Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

    US Customs & Immigration for Return Flights
    In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

    Foreign Domestic Flights
    If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

    What to do if You Need Assistance

    Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

    Emergency Assistance
    The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

    Last Minute Schedule Changes & Flight Delays
    On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

    Missed Flights
    In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

    Missed Connection
    If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

    Lost Luggage
    If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

    Arrival & Departure
    Arrival Procedures
    Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

    River Cruise Docking Locations in Budapest - The Mahart Port is located on the Pest side of the city between the Elizabeth Bridge and the Lagymanyosi Bridge (also known as the Rakoczi Bridge). The distance between the bridges is approximately 2.5 miles. The exact dock is not known prior to arrival as this is strictly controlled by the Budapest river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Regensburg Port Information - The dock is located in the city center on Marc Aurel Ufer between the Eiserne Bridge and the Nibelungen Bridge. The distance between the bridges is approximately 1/2 mile. The exact dock is not known prior to arrival as this is strictly controlled by the river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Monarch Duchess - If you are unable to locate the ship, please telephone the ship to receive the most recent docking information. If calling from a local telephone, please dial: 0152 015 06222, or from an international telephone: 011 49 152 015 06222.

    What To Do When Your Flight Is Delayed
    Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

    Departure Procedures
    If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

    Transfers
    Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

    The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

    About Your Accommodations
    Hotels
    Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

    Hotel Check-in/ Check-out
    Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

    River Cruises
    Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Duchess cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. While double docked, ships often continue to run their engines for air-conditioning and other services. Depending upon the wind direction, residual engine fumes may enter some cabins. This is a temporary situation, alleviated once the ship moves. We reserve the right to make ship substitutions with those of equal standard.

    At Your Destination
    Eco & Sustainable Tourism
    We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

    Gratuities
    Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

    Suggested Tipping: Escorted Tours

    Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
    Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
    Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
    Hotel porters and wait staff: Included

    Suggested Tipping: European River Cruises

    Crew: US $14 per person per day
    Cruise Director (ship): US $4 per person per day
    Activity Host (ship) US $2 per person per day
    Tour Manager or Local Host (hotel) US $4 per person per day

    Gratuities for the crew (shared by all crew members) may be paid via the on board ship account or dropped in the designated box at reception. Gratuities for the Cruise Director and Activity Host may not be charged to your on board ship account and should be paid in cash and given to the person directly.

    You may also tip other service providers such as local guides, bus drivers and others who may have provided special services.

    Suggested Tipping: Independent Tours

    Hotel Porter: US $3 per bag
    Hotel Wait staff: 5-10% of the bill (lunch or dinner)

    Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day

    Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Germany - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Slovakia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

    About Your Sightseeing
    To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

    Land Only Passengers (Escorted Tours)
    Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

    Purchasing Tours Locally
    On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

    Water Level
    A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.

    Currency
    We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

    Austria - The Euro is the currency of Austria.

    Germany - The Euro is the currency of Germany.

    Slovakia - The Euro is the currency of Slovakia.

    Hungary - The Hungarian Forint is the currency of Hungary.

    European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board.

    Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.

    Credit Cards
    While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
    While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

    European River Cruises - On board expenditures are processed through a banking center in Cyprus. Passengers wishing to settle their on board account by credit card should advise their credit card provider of potential charges from Cyprus in addition to the countries that will be visited on your itinerary.

    Shopping
    Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

    We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

    While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

    About Tax-Free Shopping
    Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

    U.S. Customs & Shipping Charges
    You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

    Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

    Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others.

    Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week.

    Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

    Your Safety is Very Important
    Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

    It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

    • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
    • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
    • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
    • When possible we suggest traveling in pairs or groups when moving about independently
    • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
    • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
    • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
    • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

    If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

    European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom. When leaving the ship, kindly drop your cabin key off at reception and promptly pick it up upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.

    Tourist Street Scams
    Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

    • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
    • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
    • Use only official taxis and check the change you receive from all taxi drivers and vendors;
    • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
    • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
    • Don’t tip beggars;
    • Wear the shoulder strap of your bag across your chest;
    • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
    • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
    • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


    Local Emergency Phone Numbers
    Austria
    • General Emergency: 112 or 122

    Germany
    • Ambulance/Fire: 112
    • Police: 110

    Slovakia
    • Ambulance: 155
    • Fire: 150
    • Police: 158

    Hungary
    • General Emergency: 112

    Languages
    Austria - German is the local language. English is generally spoken in tourist areas.

    Germany - German is the local language. English is generally spoken in tourist areas.

    Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas.

    Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

    Electricity
    Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

    Austria - The voltage used is 230 volts.

    Germany - The voltage used is 230 volts.

    Slovakia - The voltage used is 220 volts.

    Hungary - The voltage used is 220 volts.

    Monarch Duchess - The voltage used is 220 volts.

    Code of Conduct
    Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed.

    Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

    Food and Meals
    As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

    Holidays
    On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

    Holidays - Austria

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Mar 8: International Women's Day
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 26: National Day
    Nov 1: All Saints' Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 18: Ascension Day
    May 28: Whit Sunday Observance
    May 29: Whit Sunday
    Jun 8: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 10: Plebiscite Day
    Oct 26: National Day
    Nov 11: All Saints' Day
    Nov 15: St. Leopold's Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Germany

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: May Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 16: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: May Day
    May 18: Ascension Day
    May 28: Whit Sunday
    May 29: Whit Monday
    Jun 8: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 22: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Slovakia

    Holidays 2022

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Hungary

    Holidays 2022

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Disabled Facilities - European River Cruises
    Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators aboard the ship, so passengers will be required to climb stairs to access the different decks of the ship. Kindly refer to our Terms for additional information.
    Embarkation
    Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage.

    Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise.

    Disembarkation
    You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.

    On Your Cruise - European River Cruises
    Attire:
    River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.

    Language:
    The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English.

    Meals and Dietary Restrictions:
    There is open seating in the dining room for lunch and dinner. Please see your Maître d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.

    Smoking:
    Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.

    Amenities:
    A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.

    Jacuzzi:
    The sundeck jacuzzi is open the entire season from 7am - 7pm. Hours are subject to change by the captain due to the sailing itinerary and weather.

    Fitness Center:
    The fitness center is equipped with one treadmill, two stationary bicycles, dumbbells and yoga mats.

    Medical Services:
    Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request.

    Excursions:
    During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Walking:
    River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. There are no elevators aboard the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.

    Children:
    The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age.

    Telephone:
    All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.

    Email and Post:
    The Monarch Duchess offers complimentary basic internet access onboard based on regional satellite for river cruise ships. Internet service is accessible in the reception lobby area. This service is complimentary and should enable you to browse the internet, check your email, access international publications, and view Facebook accounts on your personal device(s) during your sailing. You will be unable to download movies or video, send videos or access Netflix or Jetflicks. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather, plus factors such as populated ports where many ships are utilizing the same satellite signal, which may cause slower online connections than you are accustomed to at home.

    Any mail with postage can be handed in at the reception. It will be posted at the next port of call.

    Know Before You Go
    Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
    Getting Ready to Go
    Passports and Visas
    It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

    Traveling with Friends or Family?
    If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

    Trip Preparation
    A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

    Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

    Travel Protection
    Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

    Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

    This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

    Cell Phones & Calling Cards
    You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

    Making Telephone Calls from One Country to Another
    When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

    Example:
    To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
    From USA or your US cell phone: 011-49-555-555
    From another country in Europe: 00-49-555-555
    From a German phone within Germany: 0555-555


    WiFi Access
    WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

    Staying Healthy While Traveling
    All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

    There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

    • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
    • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
    • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
    • Wash your hands regularly and carry hand sanitizer.
    • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
    • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


    Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

    Consideration for Tour Participants (Escorted Tours)
    For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
    • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
    • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
    • Avoid attire with political or religious messages that may offend other travelers
    • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
    • Refrain from conversation or talking on mobile phones while commentary is in progress
    • Respect the mandatory seat rotation policy on the coach
    • Make use of the available hand sanitizer on the coach to support a healthy environment
    • Seek approval before taking photographs of other tour participants
    • Respect tour departures times to avoid delay and loss of sightseeing opportunities

    Climate & Clothing
    Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Germany - Spring and Autumn: 40–60°F, Summer: 65–80°F, Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Germany Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Slovakia - Spring and Autumn: 40–60°F; Summer: 60–80°F; Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

    Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

    About Drones
    Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

    Book & Film Recommendations
    Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

    EUROPEAN RIVER CRUISES: Books
    Danube by Claudio Magris
    Between the Woods and the Water by Patrick Leigh Fermor
    Ballad of the Whiskey Robber by Julian Rubinstein
    Invisible Bridge by Julie Orringer
    The Case Worker by Gyorgy Konrád
    Fatelessness by Imre Kertesz
    Blue River Black Sea by Andrew Eames

    EUROPEAN RIVER CRUISES: Films
    The Sound of Music (1965)
    Amadeus (1984)

    Preparing for Your Trip
    Reconfirming Flights
    It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

    Seat Assignments
    As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

    Frequent Flier Programs
    Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

    Known Traveler Number (KTN)
    If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

    Luggage & Packing
    Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

    Carry on Luggage
    Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

    E-Tickets & Advance Check-In
    Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

    Day of Departure
    Arrive On Time
    Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

    Check-In
    If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

    Connecting Passengers
    Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

    Flight Services
    Avoiding Jet Lag
    In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

    Airline Food
    Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

    Premium Economy or Business Class
    Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

    US Customs & Immigration for Return Flights
    In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

    Foreign Domestic Flights
    If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

    What to do if You Need Assistance

    Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

    Emergency Assistance
    The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

    Last Minute Schedule Changes & Flight Delays
    On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

    Missed Flights
    In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

    Missed Connection
    If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

    Lost Luggage
    If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

    Arrival & Departure
    Arrival Procedures
    Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

    River Cruise Docking Locations in Budapest - The Mahart Port is located on the Pest side of the city between the Elizabeth Bridge and the Lagymanyosi Bridge (also known as the Rakoczi Bridge). The distance between the bridges is approximately 2.5 miles. The exact dock is not known prior to arrival as this is strictly controlled by the Budapest river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Regensburg Port Information - The dock is located in the city center on Marc Aurel Ufer between the Eiserne Bridge and the Nibelungen Bridge. The distance between the bridges is approximately 1/2 mile. The exact dock is not known prior to arrival as this is strictly controlled by the river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Monarch Countess - If you are unable to locate the ship, please telephone the ship to receive the most recent docking information. If calling from a local telephone, please dial: 0152 015 06217, or from an international telephone: 011 49 152 015 06217.

    What To Do When Your Flight Is Delayed
    Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

    Departure Procedures
    If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

    Transfers
    Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

    The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

    About Your Accommodations
    Hotels
    Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

    Hotel Check-in/ Check-out
    Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

    River Cruises
    Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Countess cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. While double docked, ships often continue to run their engines for air-conditioning and other services. Depending upon the wind direction, residual engine fumes may enter some cabins. This is a temporary situation, alleviated once the ship moves. We reserve the right to make ship substitutions with those of equal standard.

    At Your Destination
    Eco & Sustainable Tourism
    We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

    Gratuities
    Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

    Suggested Tipping: Escorted Tours

    Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
    Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
    Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
    Hotel porters and wait staff: Included

    Suggested Tipping: European River Cruises

    Crew: US $14 per person per day
    Cruise Director (ship): US $4 per person per day
    Activity Host (ship) US $2 per person per day
    Tour Manager or Local Host (hotel) US $4 per person per day

    Gratuities for the crew (shared by all crew members) may be paid via the on board ship account or dropped in the designated box at reception. Gratuities for the Cruise Director and Activity Host may not be charged to your on board ship account and should be paid in cash and given to the person directly.

    You may also tip other service providers such as local guides, bus drivers and others who may have provided special services.

    Suggested Tipping: Independent Tours

    Hotel Porter: US $3 per bag
    Hotel Wait staff: 5-10% of the bill (lunch or dinner)

    Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day

    Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Germany - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Slovakia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

    About Your Sightseeing
    To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

    Land Only Passengers (Escorted Tours)
    Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

    Purchasing Tours Locally
    On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

    Water Level
    A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.

    Currency
    We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

    Austria - The Euro is the currency of Austria.

    Germany - The Euro is the currency of Germany.

    Slovakia - The Euro is the currency of Slovakia.

    Hungary - The Hungarian Forint is the currency of Hungary.

    European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board.

    Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.

    Credit Cards
    While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
    While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

    Shopping
    Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

    We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

    While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

    About Tax-Free Shopping
    Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

    U.S. Customs & Shipping Charges
    You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

    Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

    Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others.

    Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week.

    Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

    Your Safety is Very Important
    Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

    It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

    • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
    • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
    • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
    • When possible we suggest traveling in pairs or groups when moving about independently
    • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
    • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
    • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
    • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

    If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

    European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom. When leaving the ship, kindly drop your cabin key off at reception and promptly pick it up upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.

    Tourist Street Scams
    Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

    • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
    • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
    • Use only official taxis and check the change you receive from all taxi drivers and vendors;
    • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
    • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
    • Don’t tip beggars;
    • Wear the shoulder strap of your bag across your chest;
    • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
    • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
    • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


    Local Emergency Phone Numbers
    Austria
    • General Emergency: 112 or 122

    Germany
    • Ambulance/Fire: 112
    • Police: 110

    Slovakia
    • Ambulance: 155
    • Fire: 150
    • Police: 158

    Hungary
    • General Emergency: 112

    Languages
    Austria - German is the local language. English is generally spoken in tourist areas.

    Germany - German is the local language. English is generally spoken in tourist areas.

    Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas.

    Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

    Electricity
    Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

    Austria - The voltage used is 230 volts.

    Germany - The voltage used is 230 volts.

    European River Cruises - The voltage used is 220 volts.

    Slovakia - The voltage used is 220 volts.

    Hungary - The voltage used is 220 volts.

    Monarch Countess - The voltage used is 220 volts.

    Code of Conduct
    Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed.

    Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

    Food and Meals
    As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

    Holidays
    On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

    Holidays - Austria

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Mar 8: International Women's Day
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 26: National Day
    Nov 1: All Saints' Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 18: Ascension Day
    May 28: Whit Sunday Observance
    May 29: Whit Sunday
    Jun 8: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 10: Plebiscite Day
    Oct 26: National Day
    Nov 11: All Saints' Day
    Nov 15: St. Leopold's Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Germany

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: May Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 16: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: May Day
    May 18: Ascension Day
    May 28: Whit Sunday
    May 29: Whit Monday
    Jun 8: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 22: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Slovakia

    Holidays 2022

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Hungary

    Holidays 2022

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Disabled Facilities - European River Cruises
    Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators aboard the ship, so passengers will be required to climb stairs to access the different decks of the ship. Kindly refer to our Terms for additional information.
    Embarkation
    Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage.

    Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise.

    Disembarkation
    You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.

    On Your Cruise - European River Cruises
    Attire:
    River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.

    Language:
    The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English.

    Meals and Dietary Restrictions:
    There is open seating in the dining room for lunch and dinner. Please see your Maître d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.

    Smoking:
    Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.

    Amenities:
    A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.

    Medical Services:
    Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request.

    Excursions:
    During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Walking:
    River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. There are no elevators aboard the ship, so passengers will be required to climb stairs to access the different decks of the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.

    Children:
    The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age.

    Telephone:
    All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.

    Email and Post:
    The Monarch Countess offers complimentary basic internet access onboard based on regional satellite for river cruise ships. Internet service is accessible in the reception lobby area. This service is complimentary and should enable you to browse the internet, check your email, access international publications, and view Facebook accounts on your personal device(s) during your sailing. You will be unable to download movies or video, send videos or access Netflix or Jetflicks. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather, plus factors such as populated ports where many ships are utilizing the same satellite signal, which may cause slower online connections than you are accustomed to at home. Internet access will not be available in the port of Breisach, Germany.

    Any mail with postage can be handed in at the reception. It will be posted at the next port of call.

    Know Before You Go
    Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
    Getting Ready to Go
    Passports and Visas
    It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

    Traveling with Friends or Family?
    If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

    Trip Preparation
    A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

    Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

    Travel Protection
    Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

    Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

    This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

    Cell Phones & Calling Cards
    You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

    Making Telephone Calls from One Country to Another
    When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

    Example:
    To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
    From USA or your US cell phone: 011-49-555-555
    From another country in Europe: 00-49-555-555
    From a German phone within Germany: 0555-555


    WiFi Access
    WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

    Staying Healthy While Traveling
    All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

    There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

    • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
    • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
    • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
    • Wash your hands regularly and carry hand sanitizer.
    • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
    • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


    Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

    Consideration for Tour Participants (Escorted Tours)
    For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
    • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
    • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
    • Avoid attire with political or religious messages that may offend other travelers
    • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
    • Refrain from conversation or talking on mobile phones while commentary is in progress
    • Respect the mandatory seat rotation policy on the coach
    • Make use of the available hand sanitizer on the coach to support a healthy environment
    • Seek approval before taking photographs of other tour participants
    • Respect tour departures times to avoid delay and loss of sightseeing opportunities

    Climate & Clothing
    Austria - Spring and Autumn: 45–60°F; Summer: 70–80°F; Winter: 30–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Austria Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Germany - Spring and Autumn: 40–60°F, Summer: 65–80°F, Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Germany Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

    Slovakia - Spring and Autumn: 40–60°F; Summer: 60–80°F; Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    Hungary - Spring and Autumn: 45–60°F; Summer: 60–80°F; Winter: 25–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

    Hungary Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#central-europe-weather

    River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

    About Drones
    Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

    Book & Film Recommendations
    Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.

    EUROPEAN RIVER CRUISES: Books
    Danube by Claudio Magris
    Between the Woods and the Water by Patrick Leigh Fermor
    Ballad of the Whiskey Robber by Julian Rubinstein
    Invisible Bridge by Julie Orringer
    The Case Worker by Gyorgy Konrád
    Fatelessness by Imre Kertesz
    Blue River Black Sea by Andrew Eames

    EUROPEAN RIVER CRUISES: Films
    The Sound of Music (1965)
    Amadeus (1984)

    Preparing for Your Trip
    Reconfirming Flights
    It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

    Seat Assignments
    As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

    Frequent Flier Programs
    Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

    Known Traveler Number (KTN)
    If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

    Luggage & Packing
    Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

    Carry on Luggage
    Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

    E-Tickets & Advance Check-In
    Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

    Day of Departure
    Arrive On Time
    Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

    Check-In
    If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

    Connecting Passengers
    Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

    Flight Services
    Avoiding Jet Lag
    In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

    Airline Food
    Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

    Premium Economy or Business Class
    Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

    US Customs & Immigration for Return Flights
    In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

    Foreign Domestic Flights
    If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

    What to do if You Need Assistance

    Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

    Emergency Assistance
    The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

    Last Minute Schedule Changes & Flight Delays
    On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

    Missed Flights
    In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

    Missed Connection
    If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

    Lost Luggage
    If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

    Arrival & Departure
    Arrival Procedures
    Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

    River Cruise Docking Locations in Budapest - The Mahart Port is located on the Pest side of the city between the Elizabeth Bridge and the Lagymanyosi Bridge (also known as the Rakoczi Bridge). The distance between the bridges is approximately 2.5 miles. The exact dock is not known prior to arrival as this is strictly controlled by the Budapest river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Regensburg Port Information - The dock is located in the city center on Marc Aurel Ufer between the Eiserne Bridge and the Nibelungen Bridge. The distance between the bridges is approximately 1/2 mile. The exact dock is not known prior to arrival as this is strictly controlled by the river authorities. The name of the ship should be clearly visible on the side of the vessel.

    Monarch Governess - If you are unable to locate the ship, please telephone the ship to receive the most recent docking information. If calling from a local telephone, please dial: 0152 015 06207, or from an international telephone: 011 49 152 015 06207.

    What To Do When Your Flight Is Delayed
    Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

    Departure Procedures
    If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

    Transfers
    Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

    The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

    About Your Accommodations
    Hotels
    Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

    Hotel Check-in/ Check-out
    Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

    River Cruises
    Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Governess cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. While double docked, ships often continue to run their engines for air-conditioning and other services. Depending upon the wind direction, residual engine fumes may enter some cabins. This is a temporary situation, alleviated once the ship moves. We reserve the right to make ship substitutions with those of equal standard.

    At Your Destination
    Eco & Sustainable Tourism
    We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

    Gratuities
    Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

    Suggested Tipping: Escorted Tours

    Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
    Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
    Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
    Hotel porters and wait staff: Included

    Suggested Tipping: European River Cruises

    Crew: US $14 per person per day
    Cruise Director (ship): US $4 per person per day
    Activity Host (ship) US $2 per person per day
    Tour Manager or Local Host (hotel) US $4 per person per day

    Gratuities for the crew (shared by all crew members) may be paid via the on board ship account or dropped in the designated box at reception. Gratuities for the Cruise Director and Activity Host may not be charged to your on board ship account and should be paid in cash and given to the person directly.

    You may also tip other service providers such as local guides, bus drivers and others who may have provided special services.

    Suggested Tipping: Independent Tours

    Hotel Porter: US $3 per bag
    Hotel Wait staff: 5-10% of the bill (lunch or dinner)

    Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day

    Austria - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Germany - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Slovakia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

    Hungary - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

    About Your Sightseeing
    To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

    Land Only Passengers (Escorted Tours)
    Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

    Purchasing Tours Locally
    On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

    Water Level
    A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.

    Currency
    We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

    Austria - The Euro is the currency of Austria.

    Germany - The Euro is the currency of Germany.

    Slovakia - The Euro is the currency of Slovakia.

    Hungary - The Hungarian Forint is the currency of Hungary.

    European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board.

    Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.

    Credit Cards
    While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
    While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

    European River Cruises - On board expenditures are processed through a banking center in Cyprus. Passengers wishing to settle their on board account by credit card should advise their credit card provider of potential charges from Cyprus in addition to the countries that will be visited on your itinerary.

    Shopping
    Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

    We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

    While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

    About Tax-Free Shopping
    Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

    U.S. Customs & Shipping Charges
    You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

    Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere.

    Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others.

    Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week.

    Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

    Your Safety is Very Important
    Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

    It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

    • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
    • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
    • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
    • When possible we suggest traveling in pairs or groups when moving about independently
    • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
    • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
    • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
    • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

    If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

    European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom. When leaving the ship, kindly drop your cabin key off at reception and promptly pick it up upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.

    Tourist Street Scams
    Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

    • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
    • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
    • Use only official taxis and check the change you receive from all taxi drivers and vendors;
    • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
    • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
    • Don’t tip beggars;
    • Wear the shoulder strap of your bag across your chest;
    • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
    • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
    • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


    Local Emergency Phone Numbers
    Austria
    • General Emergency: 112 or 122

    Germany
    • Ambulance/Fire: 112
    • Police: 110

    Slovakia
    • Ambulance: 155
    • Fire: 150
    • Police: 158

    Hungary
    • General Emergency: 112

    Languages
    Austria - German is the local language. English is generally spoken in tourist areas.

    Germany - German is the local language. English is generally spoken in tourist areas.

    Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas.

    Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

    Electricity
    Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

    Austria - The voltage used is 230 volts.

    Germany - The voltage used is 230 volts.

    Slovakia - The voltage used is 220 volts.

    Hungary - The voltage used is 220 volts.

    Monarch Governess - The voltage used is 220 volts.

    Code of Conduct
    Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

    Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed.

    Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

    Food and Meals
    As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

    Holidays
    On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

    Holidays - Austria

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Mar 8: International Women's Day
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 26: National Day
    Nov 1: All Saints' Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 18: Ascension Day
    May 28: Whit Sunday Observance
    May 29: Whit Sunday
    Jun 8: Corpus Christi
    Aug 15: Feast of the Assumption
    Oct 10: Plebiscite Day
    Oct 26: National Day
    Nov 11: All Saints' Day
    Nov 15: St. Leopold's Day
    Dec 8: Immaculate Conception
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Germany

    Holidays 2022

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: May Day
    May 26: Ascension Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Jun 16: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 16: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: May Day
    May 18: Ascension Day
    May 28: Whit Sunday
    May 29: Whit Monday
    Jun 8: Corpus Christi
    Aug 15: Assumption Day
    Oct 3: Day of German Unity
    Oct 31: Reformation Day
    Nov 1: All Saints' Day
    Nov 22: Repentence Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Slovakia

    Holidays 2022

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Jan 1: Day of the Establishment of the Republic
    Jan 6: Feast of the Epiphany
    Apr 7: Good Friday
    Apr 9: Easter
    Apr 10: Easter Monday
    May 1: Labor Day
    May 8: Day of Victory over Fascism
    Jul 5: Saints Cyril & Methodius Day
    Aug 29: Slovak National Uprising Anniversary
    Sep 1: Day of the Constitution of the Slovak Republic
    Sep 15: Day of Our Lady of Sorrows
    Nov 1: All Saints' Day
    Nov 17: Struggle for Freedom and Democracy Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: St. Stephen's Day
    Dec 31: New Year's Eve

    Holidays - Hungary

    Holidays 2022

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Holidays 2023

    Jan 1: New Year's Day
    Mar 15: National Day (1848 Revolution Memorial Day)
    Apr 15: Good Friday
    Apr 17: Easter
    Apr 18: Easter Monday
    May 1: Labour Day
    Jun 5: Whit Sunday
    Jun 6: Whit Monday
    Aug 20: State Foundation Day
    Oct 23: National Day (1956 Revolution Memorial Day)
    Nov 1: All Saints' Day
    Dec 24: Christmas Eve
    Dec 25: Christmas Day
    Dec 26: Boxing Day
    Dec 31: New Year's Eve

    Disabled Facilities - European River Cruises
    Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators aboard the ship, so passengers will be required to climb stairs to access the different decks of the ship. Kindly refer to our Terms for additional information.
    Embarkation
    Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage.

    Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise.

    Disembarkation
    You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.

    On Your Cruise - European River Cruises
    Attire:
    River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.

    Language:
    The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English.

    Meals and Dietary Restrictions:
    There is open seating in the dining room for lunch and dinner. Please see your Maître d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.

    Smoking:
    Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.

    Amenities:
    A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.

    Jacuzzi:
    The sundeck jacuzzi is open the entire season from 7am - 7pm. Hours are subject to change by the captain due to the sailing itinerary and weather.

    Fitness Center:
    The fitness center is equipped with one treadmill, two stationary bicycles, dumbbells and yoga mats.

    Medical Services:
    Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request.

    Excursions:
    During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

    Walking:
    River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. There are no elevators aboard the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.

    Children:
    The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age.

    Telephone:
    All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.

    Email and Post:
    The Monarch Governess offers complimentary basic internet access onboard based on regional satellite for river cruise ships. Internet service is accessible in the reception lobby area. This service is complimentary and should enable you to browse the internet, check your email, access international publications, and view Facebook accounts on your personal device(s) during your sailing. You will be unable to download movies or video, send videos or access Netflix or Jetflicks. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather, plus factors such as populated ports where many ships are utilizing the same satellite signal, which may cause slower online connections than you are accustomed to at home.

    Any mail with postage can be handed in at the reception. It will be posted at the next port of call.

    10 Day Classic Switzerland, August 2022
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    Our recent trip to Scandinavia exceeded all our expectations from the Tour Manager to having a really good fun loving group of fellow travelers. The Tour Manager, Wesley was a true gentlemen and a scholar bringing his great Irish humor and conscientiousness to make sure our Tour a great success. He was always available for recommendations and to address the needs and concerns a couple may have. The bus driver, Meiko was both very professional and personable. We enjoyed the itinerary for our trip, the hotels, the optional tours and provided meals, with the journey on the Glacier Express a true highlight of our trip. We truly missed traveling with Gate 1 during the pandemic and are already looking into trips for 2023 with Gate 1.

    Thomas O.
    11 Day Danube River Cruise with Budapest, July 2022
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    Our trip was excellent! Enjoyed the Monarch Empress, very friendly crew. The food was excellent and we enjoyed our cabin. Loved our cabin steward Lilly and our activity leader and assistant Adrien and Betty. Our stops and cities we visited were excellent. Overall I would rate the entire experience at a 9.5 and will be back soon to do the Rhine. Will be doing Costa Rica in the spring with Gate 1.

    Keith A.
    12 Day Danube River Cruise with Prague, July 2022
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    This was our first Gate 1 trip as well as our first river cruise and Gate 1 didn't disappoint us at all. We had an excellent trip from our start in Prague right to the end of our trip at Budapest. A shout out to the tour manager Mira in Prague, the ever approachable and helpful cruise director Adrien, activity host Betti who did an excellent job keeping us entertained and engaged during our cruise, all the crew especially Shani, Albin who served us at all our meals and Nenghah who kept our room spotlessly clean. A big thank you to the Captain of the ship who brought us safely through our full journey. Once again thank you Gate 1.

    Lawrence N.
    12 Day Swiss Alpine Jewels, July 2022
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    Returned home from Switzerland on July 20. The trip was fabulous owing primarily to the tour director Dennis. He was extremely organized. Have over 2000 pictures of a beautiful country. Hats off to Gate 1!

    James L.
    11 Day Oberammergau with Danube River Cruise From $5099 Land Only $5929* Air & Land, June 2022
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    Our trip to Oberammergau and Danube River Cruise was wonderful. Everyone on the trip was pleasant and very welcoming. We would like to acknowledge a few people who did an exceptional job. Our Cruise Director Mick, was very organized and knowledgeable about each area of our trip. Betti, Activity Host, added her special fun and adventure spirit to the trip. Betti's yoga class each morning was a great way to start the busy day. The Dining Director and his crew did a fantastic job. The meals were delicious and a great variety according to the region. Our waitress Arda, and waiter Tarek, were exceptional. They were very attentive to our table and special requests. The Cabin Steward, Dhanu, and the Bartender, Marcus, were also very pleasant and attentive to special requests. We have wonderful memories of a fantastic trip.

    Christine B.
    10 Day Classic Switzerland, May 2022
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    My Classic Switzerland trip was awesome. This was my first Gate 1 trip and I was a solo traveler. The itinerary was terrific. Had something for everyone. Sabine our tour guide was great. Very knowledgeable. Of course the weather played a big part in this trip. Having investigated the weather for each stop beforehand indicated we would have rain, rain, and more rain. We had spectacular weather. Hardly any rain at all. The other travelers were terrific too. If I needed help everyone was more than happy to assist. Always had someone to eat with. Hats off to George and Ginger. They took me under their wings and it was appreciated. This will not be my last Gate 1 trip. Loved everything about your group.

    Sandra P.
    11 Day Rhine, Main & Danube River Cruise, April 2022
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    Both the Cruise Director and Activities Host were great and worked as a Team keeping passengers informed with upcoming events and helping them with misc. things. I truly loved the 2 speakers Bart had who came and talked with the passengers. Speakers were informative and the time went too fast. It was nice to get a different perspective of history. This should be offered as a standard on this cruise. Loved Bart's commentary about the castles one lazy afternoon. Very knowledgeable. He was always a relaxed and sincere 'meet and greet' to the passengers. Debbie from our group was going on to Italy and Daniele spent time talking and showing her about the train system, car rentals, tours etc. and made phone calls get her answers. That saved her time and frustration navigating all the unfamiliar websites which she was doing initially. Your staff was great at remembering names and little things such as ice tea vs water at meals. Little things add up to big memories. Three of the crew (Shorty, Marcin, and Daniele) were on my first cruise and I got my picture to remember them. Nice to see same people on other cruises. Warm, fuzzy feeling.

    Ruth D.
    10 Day Affordable Germany, France, Switzerland & Austria, March 2022
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    What a great adventure. This was our first Gate 1 trip due to COVID cancelling 2 Christmas Market tours and i can say it was the best trip i have taken. Gate 1 took care of everything. Great dinners and hotels. Our guide Claire was so knowledgeable and had a vast knowledge of all areas and had lived in many countries. Our trips and guides provided an excellent over view and we had just enough time to venture out on our own. You cannot beat the ease of these trips or the cost. This is an extreme value that most people cannot understand unless they try a trip with you guys. So happy we have a trip already books for 2 weeks in 3 months. Cant wait see you then Gate 1. Salute to all of you there from the booking agents to the flight folks and the actual boots on the ground the guides and coach drivers you all are top notch.

    Vincent R.
    10 Day Affordable Germany, France, Switzerland & Austria, March 2022
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    I have traveled quite a bit, but I have to say, this was by far the best trip I've been on. Our Director Julian was outstanding. He made us comfortable, made sure we were always together and safe. He deserves a medal and a raise. He is one of the nicest persons ever. We all loved Julian and Conrad our bus driver. Kudos to them, our trip will definitely be one of the most memorable for years to come. Thank you. I will be traveling more with gate1.

    Odein S.
    10 Day Classic Switzerland, September 2021
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    We were seriously hyped to make a trip during Covid-times. We specifically selected Switzerland to visit as a single, safe, superior, expensive country. Also, that major attractions are outdoors, free from Covid risk. Still, we were again seriously concerned about getting there dodging a phalanx of regulatory travel obstacles, and once there, how we would manage the bureaucracy of national medical rules. But, after the initial indoctrination of procedures by our trusted travel guide, Fred and seeing how easily we guests adapted, t'was smooth sailing on placid Swiss lakes and down-skiing on incredible snow-capped Alps. What makes a tour of like this successful? For us: Obtaining a memorable impression of places during the limited time available. This tour succeeded excellently, a quick and spare overview of Switzerland. Our most wonderful surprises: the beauty of mountains and valleys, the power of money and industrialization. Our companions were uniformly a very experienced group which made our travels all the more stimulating. The tour guide is key to obtaining a rapid cultural impression. Our very experienced guide was Fred (from neighboring Austria), an exceedingly personable retired-CEO who was a fountain of understandable history and geography enroute. For the safety and security of guests, he conscientiously repeated instructions and directions to shepherd us during peregrinations. Regarding planning, we luckily benefited from rare perfect weather, especially in the mountains, and from strategically located, superior hotels selected for us by Gate1. The number and quality of included meals were just right. I missed museums we normally visit. But wake-me-up! In Switzerland it's the mountains and nature that are de-rigeur! Riding the bus was a minor disadvantage, required to transport us from place to place, but was such delight to enjoy the beauty of the passing valleys, mountains, sky, lakes and scenery. A surprising aspect of this swift journey is how small Switzerland really is... we covered a mere 1100km or 680 miles during our sighting of 9 locales. Perfect tours are those you perfect yourself. For us this 10-day excursion succeeded as a gem of an overview of Switzerland. We will travel with Gate1 again.

    Tibor K.
    10 Day Classic Switzerland, September 2021
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    It was amazing voyage. As always Gate 1 provided excellent service. Monique, our tour guide made sure we were all safe. She and our bus driver Irene provided outstanding service. As always, I'd like to say thank you to Gate 1. You guys are amazing. We are looking forward to traveling with you, as long as we are going to travel. That was our 25th trip, looking for at least 25 more.

    Regina R
    9 Day Christmas Markets River Cruise, December 2019
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    Dan and I really enjoyed the trip. The cruise boat was clean and inviting. Loren was always informative and helpful to all of the group on the tours in each city stop. The crew on the boat was wonderful made sure all passengers were comfortable. The chef and kitchen staff were great serving the perfect portion of tasty food. We had a great and relaxing time. Would recommend this to friends and family.

    Regina M. Lillian, AL
    9 Day Christmas Markets River Cruise, December 2019
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    It was great. Fantastic crew on the Monarch ship and Lorin, the trip director, was phenomenal! I liked that we had ample time in each city to explore on our own.

    Patrick C. Washington, D.C.
    12 Day Danube River Cruise with Prague, July 2019
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    Our trip with Gate 1 river cruises was amazing. The boat, captain, staff, chef, and cruise director were professional, well-informed, and friendly. Lorin, the cruise director, really made our trip. All excursions, guided tours, and transportation were flawless. It was an incredible trip and we will be back. Way to go Monarch Princess!!

    Gerald & Krista C. Beavercreek. OH
    14 Day Danube River Cruise with Budapest & Prague, July 2019
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    The trip was fantastic- one of the best trips we ever took. The river cruise was terrific- the cabin, dining room and lounges were beautiful. The ship crew was so friendly. The food on the ship was excellent. Our cruise director, Katerina, worked so hard to make every one happy and she succeeded. The evening entertainment with Amir was so much fun. We are telling our friends to take a river cruise with Gate 1.

    Amy Y. Scarborough, ME
    11 Day Germany, Switzerland & Austria, June 2019
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    Our trip was great. Charlotte, our guide, was very special. I’ve taken many trips and all our tour guides were very good. Charlotte, however, was bubbly, very caring, always on top of things and personable with all her passengers. Our hotels were always in a good location and comfortable according to American standards. The breakfasts were great as always and the excursions and general timing throughout the trip was perfect.

    Barbara F. Escanaba, MI
    16 Day Classic European River Cruise, June 2019
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    Excellent, enjoyed it very much. Appreciated all the effort staff made right across the ship. Also the booking process, payment process - absolutely everything was easy. Thank you Gate 1. We loved how organized everything was and big credit and thanks to absolutely everyone on that ship ... Love you Gate 1. You will be seeing us again.

    Lyn Q. Parrearra, Australia
    11 Day Rhine River Cruise with Lucerne - Amsterdam to Basel, June 2019
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    It was beyond our expectations!!! The ship was beautiful, all the crew were so friendly and Alex, our tour director, was fabulous. We had an absolute wonderful time. Already looking for next years vacation.

    Frances K. Ruskin, FL
    10 Day Classic Switzerland, June 2019
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    We would like to thank Gate 1 Travel and staff for a GREAT vacation. This trip to Switzerland was everything we had hoped it would be and much more. The itinerary was well planned and allowed for group and personal experiences. We will definitely be traveling with Gate 1 again!

    Anthony and Kim D. Saltville, VA
    16 Day Classic European River Cruise, May 2019
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    We had a great time on the Monarch Baroness. Arrived to an immaculately clean ship kept that way by hardworking house staff. Cabins were very comfortable with better storage than I expected. We were blessed with mostly good weather & no problems with low or high water levels. Special mention to our cruise director George. The guy has everything covered & does it with good humor. Ably assisted as he was by activities director Laura. Would happily take another European River cruise with Gate 1.

    John & Sharon N. Carlingford, Australia
    10 Day Classic Switzerland, April 2019
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    It was wonderful! Nadine (our tour guide) and Reinhard (our coach driver) were beyond amazing! Nadine always made sure we were comfortable and had great suggestions for things to do. Reinhard is possibly the best driver I’ve ever been in a coach with.

    Allison V. Wallingford, PA
    9 Day Danube River Cruise, April 2019
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    The river cruise was absolutely perfect. The staff was so accommodating from the minute we landed in Budapest until we left Munich. Arnon and Karol were so attentive to our needs from day 1 when we arrived at the ship. They couldn't do enough to make our trip a memorable one. The entire staff was always willing to attend to our needs. Day tours and special events ran very smoothly with the color coded tickets and boarding passes. The weather was rainy but following each day tour the staff was waiting for us at the ship with smiles, hot towels and warm drinks. Great personal touch continually. The waiters in the restaurant were always pleasant and accommodating. The bartenders always had a smile. The DJ was fantastic as we danced and sang the nights away. This is the third time we traveled with Gate 1 and will be planning more trips in the future, inviting some of our other friends This company certainly dots every I and crosses every t. Thank you to Gate 1 for helping us make such fabulous memories.

    Linda D. Stamford, CT
    9 Day Danube River Cruise - Passau to Budapest, April 2019
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    My trip was absolutely wonderful! This was my first, but hopefully not last river cruise. Can't begin to tell you how wonderful it was and the staff on the Monarch Duchess was. From my first step toward the ship to my last step off the ship, someone was always there to greet me and ask if anything can be done for me. My compliance to everyone, for the dishwashers to the captain, thank you so much!

    Patricia B. Minneapolis, MN
    14 Day Danube River Cruise with Prague & Budapest, April 2019
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    It was outstanding thanks to the great people that work for Gate 1. I like to mention the great waiter Ivan, the activities director Kristina and everyone that was in charge. They all made our trip remarkable. Thank you, looking forward to my next trip to Greece, and next year to Vietnam!

    Luisa M. Fredericksburg, VA
    8 Day Essential Germany, March 2019
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    Our trip was fantastic! We had a wonderful week in Germany (went by way too fast). My wife and I were talking the other night while we were showing our parents some of the photos we took, and we were in agreement that we would both absolutely travel through Gate 1 again in the future. Our tour guide, Noel, did a wonderful job--he kept us on schedule and kept us engaged and laughing. Only wish I could have spent another week traveling around Europe with him. Overall, I wouldn't have changed a thing about our time in Germany. It was a trip we will always remember.

    Collin M. Glen Burnie, MD
    14 Day Danube River Cruise with Prague & Budapest, October 2018
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    Our Gate 1 trip exceeded all expectations. The guides and assistants were very knowledgeable and helpful. The Monarch Empress was a newer ship and the crew were superb. The chef and food was excellent. Tours, (both optional and included) were enjoyable. Congratulations to Gate 1 tours.

    Robyn K. QLD, Australia
    14 Day Danube River Cruise with Budapest & Prague - Budapest to Vilshofen, October 2018
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    We enjoyed our Danube River Cruise very much. We had been on the bus trip from Prague to Budapest, but this was a different experiencing being on the river and sightseeing some different cities and villages. Beautiful scenery, great accommodations and fabulous food! Lots of history and the day excursions on foot or by bus were very fun and enlightening. Our guides were very knowledgeable too. We plan to take more Gate 1 trips. Thank you for a memorable trip!

    Sue S. Luxemburg, WI
    16 Day Classic European River Cruise - Budapest to Amsterdam (Monarch Queen), September 2018
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    We had an amazing trip. We speak very highly of Gate 1 Travel and the lengths the company went to to ensure we got maximum time on the boat while the water levels were so low. We appreciated it.

    Jeanette, D. Palmerston North, New Zealand
    9 Day Danube River Cruise - Vilshofen to Budapest, July 2018
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    It was a wonderful trip and we have absolutely no complaints, only praise ... Our tour director (Adriene) was unbelievably attentive and also upbeat even at the most challenging times, and Activity Cooridinator (Daniele) always had something going for us to look forward to. The dining room staff, reception staff, and cabin staff were equally attentive. The food was excellent and there was always plenty to choose from. The small size of the boat allowed us to meet and get to know many great people that we plan on keeping in contact with. Every day was extremely well-organized and our time at each stop was utilized to the max. We will definitely recommend this cruise to others.

    Donna C. Staatsburg, NY
    12 Day Danube River Cruise with Prague - Budapest to Vilshofen, July 2018
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    We had a wonderful time! Everything was so organized and there was so much to do. This was our first time on this type of cruise and I would highly recommend it, especially for people who do not like crowded ships! The staff on board were wonderful and so accommodating! All of the tour guides were professional and so knowledgeable! Our cruise tour director, Soma, was wonderful and so organized! The crew members were all great! Thanks again for making our trip a success and hassle-free!

    Sandra H. Greenwich, RI
    12 Day Danube River Cruise with Munich, July 2018
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    We had a wonderful time on the Monarch. Jean Pierre was great and all trips went like clockwork. Guides were all excellent. Dining was perfect with good food. Cabins were spacious and well equiped. To cap it all we had wonderful weather. We would certainly use Gate 1 again.

    Michael G. new South Wales, AU
    9 Day Rhine River Cruise - Basel to Amsterdam, June 2018
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    We had a wonderful trip. It was our first cruise of any kind and all our expectations were met. We have no interest in large cruise ships and really enjoyed the intimacy of the smaller river boat. The staff were great, food was very good and with a nice number of options, and we enjoyed the arranged walking and bus tours with local guides. We hope to do this again some day and will definitely recommend Gate 1 and the river cruise to others.

    Daniel B. Cincinnatti, OH
    12 Day Danube River Cruise with Munich - Budapest to Vilshofen (Monarch Princess), June 2018
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    We had a wonderful experience with Gate1. As we moved into Austria & Germany ... the Guides were very knowledgeable & made the history of each location come to life. Miklos Jaros worked tirelessly to be available at all times for questions or suggestions; he made sure everyone knew in advance what to expect, and when & where to assemble for every outing. He was a fountain of interesting information, and we were so very happy to have him come with us to Munich for the final days of our trip. Everyone on the Ship was friendly, pleasant & very helpful. They answered all our questions, engaged us in conversation, and when asked they were willing to share their story with us, so that we could learn about them & where they originated from. I will surely encourage Gate1 Travel among my friends & relatives.

    Joanne E. Aberdeen, NJ
    16 Day Classic European River Cruise - Amsterdam to Budapest, June 2018
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    We had a fantastic time. The River Cruise was amazing ... The cruise staff was so friendly, kind and helpful. They couldn’t do enough for us. The ship was filled with well traveled passengers so we asked around for favorite trips which we are keeping in our minds for future adventures. We would highly recommend this trip to anyone and now that we have experienced the intimacy of river cruising, we would do it again in a heartbeat.

    Michele B. Dresher, PA
    16 Day Classic European River Cruise - Budapest to Amsterdam, June 2018
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    We were very pleased with Gate 1 travel. We had a wonderful cruise that exceeded our expectations. The staff were incredible and Rudy, the cruise director, was outstanding. The food was excellent and the daily tours were extremely well organised and insightful. We are now looking at our next cruise with Gate 1.

    Clinton, P. Victoria, AU
    9 Day Danube River Cruise - Vilshofen to Budapest (Monarch Baroness), May 2018
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    I was in the travel industry for 31 years as a travel agent ... I feel well qualified to tell you that your company does a wonderful job for a very reasonable price ... I will say that Adrien Kiss the cruise director and Daniele the activities host did what I can only describe as a fantastic job ... Jason (of your meet and greet staff) assisted my traveling companion in retrieving a lost bag. He too did an excellent job. The attention to detail by the Gate 1 staff is extraordinary. I have been on numerous cruises ... and the staff on this one was just wonderful ... Adrien is a true gem and it is a credit to you that she is in your employ.

    Meredith L. Belfast, ME
    16 Day Classic European River Cruise - Amsterdam to Budapest, April 2018
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    We had an awesome river cruise. The weather was great! The Monarch Queen ship was great. All of the staff were amazing. The cruise director did a good job keeping things going when the ship encounter some technical difficulties. We did not miss a thing. It was a very peaceful, relaxing vacation. The ports were interesting and fun to visit. I will never forget sailing through all the castles--stunning. The food was excellent on the ship!! We could not have asked for anything to have been better!!!

    James P. Lenoir, NC
    9 Day Danube River Cruise, April 2018
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    We had a great time. It exceeded our expectations. The crew was so efficient and pleasant. Katarina our tour director was amazing, keeping us in the know about the upcoming tours and daily events. Our activities director, Daniele was so much fun keeping us entertained in the evenings. This was our first Gate 1 trip and it won't be our last.

    Mary P. Dunkirk, MD
    12 Day Danube River Cruise with Prague, March 2018
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    We were on the Danube River Cruise with Prague March 24th. Wonderful! Everything met or exceeded our expectations. The Monarch Baroness was beautiful and spotless. Lorin, our cruise director, was very personable and knowledgeable, as well as Saber, the activities director. Susannah and her hotel crew were wonderful. The meals were delicious and the presentation beautiful. Kris, our waiter, was great. The local guides were all knowledgeable about their areas. Our hotel in Prague, the Imperial, was beautiful and Mira was very helpful. Definitely the trip was tops on our list. I wouldn't hesitate to recommend the trip and Gate1 to anyone.

    Judy H. Atlanta, GA
    10 Day Affordable Germany, Switzerland & Austria, March 2018
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    We couldn’t have asked for a more fantastic European trip! From our wonderful accommodations, tour guide,Marc Van Reil,who was amazing,and travel ease, it was an experience which will be remembered for years to come! Of course, last but not least,was your helpfulness,knowledge, and understanding,Josh, for making this trip so uncomplicated!

    Janet P. Sewell, NJ

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