12 Day Holland & Belgium Springtime River Cruise with Paris

From

$3899

Land Only

$4789*

Air & Land

12 Day Holland & Belgium Springtime River Cruise with Paris

From

$3899

Land Only

$4789*

Air & Land


Video
Book Now!
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Click a Date to Book Online

Click a Date to Book Online

2023 Dates & Prices Single Supplement: $2550
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
May 06  (Sold Out) Amsterdam Monarch Princess $2899 $3879*
May 13  (Sold Out) Amsterdam Monarch Princess $2999 $3979*
May 20  (Sold Out) Amsterdam Monarch Princess $3099 $4079*
May 27  (Sold Out) Amsterdam Monarch Princess $3099 $4079*
Jun 17  (Sold Out) Amsterdam Monarch Empress $3299 $4279*
2023 Dates & Prices Single Supplement: $2650
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
May 06  (Sold Out) Amsterdam Monarch Princess $3299 $4189*
May 13  (Sold Out) Amsterdam Monarch Princess $3399 $4379*
May 20  (Sold Out) Amsterdam Monarch Princess $3499 $4479*
May 27  (Sold Out) Amsterdam Monarch Princess $3499 $4479*
Jun 17  (Sold Out) Amsterdam Monarch Empress $3699 $4589*
2023 Dates & Prices Single Supplement: $2750
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
May 06  (Sold Out) Amsterdam Monarch Princess $3499 $4479*
May 13  (Sold Out) Amsterdam Monarch Princess $3599 $4579*
May 20  (Sold Out) Amsterdam Monarch Princess $3699 $4679*
May 27  (Sold Out) Amsterdam Monarch Princess $3699 $4679*
Jun 17  (Sold Out) Amsterdam Monarch Empress $3899 $4879*
2023 Dates & Prices Single Supplement: $2850
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
May 06  (Sold Out) Amsterdam Monarch Princess $3899 $4789*
May 13  (Sold Out) Amsterdam Monarch Princess $3999 $4979*
May 20  (Sold Out) Amsterdam Monarch Princess $4099 $5079*
May 27  (Sold Out) Amsterdam Monarch Princess $4099 $5079*
Jun 17  (Sold Out) Amsterdam Monarch Empress $4299 $5279*
2023 Dates & Prices Single Supplement: $2950
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
May 06  (Sold Out) Amsterdam Monarch Princess $4099 $4989*
May 13  (Sold Out) Amsterdam Monarch Princess $4199 $5179*
May 20  (Sold Out) Amsterdam Monarch Princess $4299 $5279*
May 27  (Sold Out) Amsterdam Monarch Princess $4299 $5279*
Jun 17  (Sold Out) Amsterdam Monarch Empress $4499 $5479*
2023 Dates & Prices Single Supplement: $3200
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
May 06  (Sold Out) Amsterdam Monarch Princess $4699 $5589*
May 13  (Sold Out) Amsterdam Monarch Princess $4799 $5779*
May 20  (Sold Out) Amsterdam Monarch Princess $4899 $5879*
May 27  (Sold Out) Amsterdam Monarch Princess $4899 $5879*
Jun 17  (Sold Out) Amsterdam Monarch Empress $5099 $6079*

Not Included:
Optional shore excursions and gratuities.


Additional Information:
Cruise only price does not include arrival/departure transfers.

Monarch Princess: Passengers arriving to Amsterdam on Day 2 should select flights that arrive no later than 2 PM.

Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators or chair lifts on board. Kindly refer to our Terms for additional information.

While sailing with Monarch Cruises, passengers are subject to the cruise's Terms & Conditions which can be viewed at: Monarch Cruises Terms & Conditions.


Know Before You Book - High & Low Water

European river cruising has gained in popularity for very good reason. It's a relaxing and convenient way to experience Europe while enjoying the comfort of a deluxe ship. However, before making the decision to reserve your vacation, please be aware of potential conditions which may impact your cruise. While most of the time river cruises operate exactly as planned, weather conditions may result in high or low water levels which impact a ship's itinerary and, on occasion, render a ship unable to sail at all. On very rare occasions, other events such as heavy fog, a damaged lock, or an incapacitated vessel blocking the river, may impact a sailing. These events typically occur with little or no notice. In the event that a cruise is partially or completely impacted, the itinerary will be operated by deluxe motor coach, accompanied by a Tour Manager, with overnights in hotels. When the option exists, the operator will "swap ships" with another vessel sailing in the opposite direction, retaining the sailing experience. Crew, ship and cabin configuration may differ. The itinerary will include as many of the originally scheduled sightseeing features as possible, considering the travel time and distances required, as well as meals. While it is not possible to recreate the more leisurely comforts of sailings, we will endeavor to provide a comparable itinerary. These alternative services will be provided at no additional charge.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. There is a potential for a small number of sailings to be impacted by river water levels, or other factors which may impact safe navigation. This may cause part or all of the cruise itinerary to be operated by motor coach and may also involve hotel accommodations.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




River Cruise Package Includes

  • Flights New York-Amsterdam, Paris-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 10 nights accommodations
  • River port charges of $190 per person
  • Cruise & hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 23 meals: 10 breakfasts, 6 lunches, 7 dinners
  • Cruise director & activities host throughout cruise
  • Local host in Paris
  • Services of local guides in all major cities
  • Shore excursions per itinerary
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring during excursions

Special Features

  • In Amsterdam, board a glass-top boat and cruise the winding canals
  • Explore the city of Utrecht, dating back to the Middle Ages
  • Visit the windmill park in Kinderdijk built in the 1700s and still in use today
  • Take a walking tour of the medieval city of Schoonhoven, known for its silver
  • Tour the Woerden Cheese Warehouse to get a glimpse into the world of cheese making
  • Discover Giethoorn, a charming Dutch village, often referred to as the "Venice of the Netherlands" due to its many canals
  • Drive along the Champs Elysées to the Arc de Triomphe and continuing to the iconic Eiffel Tower

River Cruise Features & Amenities

  • Welcome Dinner and Farewell Dinner
  • Wine and beer with dinners
  • Locally inspired recipes
  • Early riser breakfast in addition to buffet breakfast
  • Complimentary Wi-Fi access in public areas
  • Self-serve coffee and tea station
  • Lounge serving premium spirits
  • Fitness center
  • Non-smoking ship interior
  • Shore excursions conducted exclusively in English

Know Before You Book - High & Low Water

European river cruising has gained in popularity for very good reason. It's a relaxing and convenient way to experience Europe while enjoying the comfort of a deluxe ship. However, before making the decision to reserve your vacation, please be aware of potential conditions which may impact your cruise. While most of the time river cruises operate exactly as planned, weather conditions may result in high or low water levels which impact a ship's itinerary and, on occasion, render a ship unable to sail at all. On very rare occasions, other events such as heavy fog, a damaged lock, or an incapacitated vessel blocking the river, may impact a sailing. These events typically occur with little or no notice. In the event that a cruise is partially or completely impacted, the itinerary will be operated by deluxe motor coach, accompanied by a Tour Manager, with overnights in hotels. When the option exists, the operator will "swap ships" with another vessel sailing in the opposite direction, retaining the sailing experience. Crew, ship and cabin configuration may differ. The itinerary will include as many of the originally scheduled sightseeing features as possible, considering the travel time and distances required, as well as meals. While it is not possible to recreate the more leisurely comforts of sailings, we will endeavor to provide a comparable itinerary. These alternative services will be provided at no additional charge.

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. There is a potential for a small number of sailings to be impacted by river water levels, or other factors which may impact safe navigation. This may cause part or all of the cruise itinerary to be operated by motor coach and may also involve hotel accommodations.

Book Now!

Select departures may operate in the reverse direction.

Watch our Video!
{{fromName}} wanted to share this vacation with you! Message: {{message}} Package Url : https://www.gate1travel.com/river-cruises/europe-river-cruises/2023/holland/holland-river-cruise-12dphbamsams23.aspx This message was sent by {{fromEmail}} at Dec 01, 2022 at 3:01 PM
Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Saturday - Depart for the Netherlands
Depart for the Netherlands

DAY 2, Sunday - Cruise Embarkation in Amsterdam
Arrive in Amsterdam and transfer to the port. Embarkation begins at 2 PM. After arrival formalities, time to relax on board. Tonight, meet your Cruise Director and enjoy a welcome dinner as it sets the mood for your delightful river cruise. We suggest selecting flights that arrive in Amsterdam no later than 2 PM
Overnight: River Cruise
Meals: Dinner

DAY 3, Monday - Amsterdam City Tour, Utrecht
This morning's panoramic tour of 700-year-old Amsterdam introduces you to both the old and the new sections of the city. View the Royal Palace on Amsterdam's Dam Square. On to the Dutch National Monument dedicated by Queen Juliana as a memorial to the victims of WWII and to the unusual Skinny Bridge. Then, board a glass-top boat and cruise the winding canals for an up-close view of the stately historic homes, 16th-century warehouses and charming churches. Return to the ship for lunch and set sail. Arrive in the city of Utrecht, dating back to the Middle Ages and explore the historic center with its centuries-old buildings and imposing Dom Tower. Afterward, embark on a canal tour and enjoy the medieval town of Utrecht from the water. Return to the ship and set sail for Schoonhoven
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 4, Tuesday - Schoonhoven Walking Tour, Woerden Cheese Warehouse, Delft
This morning, take a walking tour of Schoonhoven, located on the banks of River Lek. The medieval city is known for its silver, hence its nickname "Silver City." View well preserved medieval buildings, the Dutch Silver Museum and many silversmiths. Spend time at leisure and perhaps shop for authentic Dutch silver jewelry. In the afternoon, while the ship sails to Dordrecht, drive to Woerden and visit the historical Cheese Warehouse, where some of the finest cheeses are made. Get a glimpse into the world of cheese making, including the aging process and storage. Afterward, continue to Delft, world-famous for its exquisite blue and white pottery. On arrival, take a walking tour of the historic Old Town, encircled by canals. Wander the streets lined with old churches and beautiful brick buildings. Return to the ship in Dordrecht
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 5, Wednesday - Morning Windmill Tour in Kinderdijk, Afternoon in Willemstad
Begin your day with a visit to the well-known windmill park in the village of Kinderdijk. The windmills, built in the 1700s, played a vital role in the development of the country and are still in use today. During this excursion, visit a windmill and learn more about the modern technology that is now replacing their existence. Afterward, rejoin the ship and continue cruising to Willemstad, located on Holland's Diep River. The city, named after King Willem of Orange, is best-known for its well-preserved fortifications. View the Mauritshuis, De Koepelkerk Church, d'Orangemolen, a stately white windmill, and Old Town Hall. Alternatively, join the optional excursion to the Delta Works* this afternoon. After the 1953 flood in the Netherlands, the Delta Plan was created to prevent a disaster from ever happening again. Taking 30 years to complete, the storm flood barrier is considered a technical miracle. In the evening set sail to Ghent, Belgium
*Passengers who choose this optional, will not be able to participate in the included tour of Willemstad.
Optional: Delta Works Tour (PM)
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 6, Thursday - Tour Ghent, the Historic Flanders Port
Discover the historic Flanders port of Ghent today, a showcase of Flemish wealth. Your tour of this medieval city includes views of the 7th century St. Bavo's Cathedral and the imposing Gravensteen Castle. At the town center, view the gigantic Belfry, a symbol of the city's independence and the Gothic-style Cloth Hall, glorifying the city's major industry. Alternatively, take the optional full day tour to Bruges*, also known as the "Venice of the North" and home to some of Europe's best preserved medieval buildings. Here, view the Lake of Love (Minnewater), the Beguinage Convent and walk along the picturesque winding cobbled alleys and romantic canals
*Passengers who choose this optional, will not be able to participate in the included tour of Ghent.
Optional: Full Day Bruges City Tour with Lunch (AM)
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 7, Friday - Antwerp City Tour
Today you arrive in Antwerp, one of Europe's largest and most historic port cities, where more than half of the world's diamonds are traded. Evidence of the wealth produced from trade during the 16th century can be seen in the opulent homes that line the city streets. During the walking tour, view the unique market place, surrounded by the mighty Renaissance Town hall and numerous guild halls. Visit the Cathedral of our Lady, the highest Gothic building in the Low Countries. Return on board for lunch and spend a relaxing afternoon, while sailing back to the Netherlands.
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 8, Saturday - Tour of Giethoorn, Afternoon at leisure in Lelystad
Begin the day with a tour of Giethoorn, a charming Dutch village in Overijssel, often referred to as the "Venice of the Netherlands" due to its many canals. Explore this fairy-tale village on foot and by boat. Step back in time as you wander the narrow footpaths. View traditional thatched farms and cottages along with wooden bridges. Enjoy a boat trip through the canals and take in the atmosphere of the village. Spend free time on your own, before returning to the ship for lunch. The afternoon is at leisure in Lelystad, the capital of Flevoland. Perhaps see the replicas of famous VOC vessels. Later in the day, the ship sets sail for Amsterdam
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 9, Sunday - Tour Brussels, Travel to Paris
This morning, meet your local host as you disembark your ship and travel through the countryside to reach Brussels. In Belgium's capital city, view the gigantic Atomium, that still remains from the 1958 World Expo, the Palace of Justice and the Grand Place, a recreated 15th century town square with decorated guild houses. Stroll the city center with the well-known Manneken Pis bronze sculpture before continuing to Paris. Upon arrival this evening, start the discovery of the "City of Lights", one of the world's greatest cities with its endless treasures
Overnight: Paris
Meals: Breakfast

DAY 10, Monday - Tour of Paris
Drive along the famous Champs Elysees to the Arc de Triomphe and the iconic Eiffel Tower, a symbol of Paris. On to the celebrated "Rive Gauche", the vivacious Left Bank where artists, philosophers, and writers in a long gone era flourished in the artistic community at Montparnasse. View the Latin Quarter, home to many of France's higher education establishments, such as the Sorbonne. Spend the rest of the afternoon at leisure
Overnight: Paris
Meals: Breakfast

DAY 11, Tuesday - Full Day in Paris
The day is yours to explore this exciting city independently. See spectacular views of the city, the Basilica of Sacre Coeur, and walk the winding streets to mingle with the street artists selling their wares at Place du Tertre. This evening, perhaps stop at a bistro for dinner coupled with great wine
Overnight: Paris
Meals: Breakfast

DAY 12, Wednesday - Depart France
This morning, transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Saturday - Depart for the Netherlands
Depart for the Netherlands

DAY 2, Sunday - Cruise Embarkation in Amsterdam
Arrive in Amsterdam and transfer to the port. Embarkation begins at 2 PM. After arrival formalities, time to relax on board. Tonight, meet your Cruise Director and enjoy a welcome dinner as it sets the mood for your delightful river cruise. We suggest selecting flights that arrive in Amsterdam no later than 2 PM
Overnight: River Cruise
Meals: Dinner

DAY 3, Monday - Amsterdam City Tour, Utrecht
This morning's panoramic tour of 700-year-old Amsterdam introduces you to both the old and the new sections of the city. View the Royal Palace on Amsterdam's Dam Square. On to the Dutch National Monument dedicated by Queen Juliana as a memorial to the victims of WWII and to the unusual Skinny Bridge. Then, board a glass-top boat and cruise the winding canals for an up-close view of the stately historic homes, 16th-century warehouses and charming churches. Return to the ship for lunch and set sail. Arrive in the city of Utrecht, dating back to the Middle Ages and explore the historic center with its centuries-old buildings and imposing Dom Tower. Afterward, embark on a canal tour and enjoy the medieval town of Utrecht from the water. Return to the ship and set sail for Schoonhoven
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 4, Tuesday - Schoonhoven Walking Tour, Woerden Cheese Warehouse, Delft
This morning, take a walking tour of Schoonhoven, located on the banks of River Lek. The medieval city is known for its silver, hence its nickname "Silver City." View well preserved medieval buildings, the Dutch Silver Museum and many silversmiths. Spend time at leisure and perhaps shop for authentic Dutch silver jewelry. In the afternoon, while the ship sails to Dordrecht, drive to Woerden and visit the historical Cheese Warehouse, where some of the finest cheeses are made. Get a glimpse into the world of cheese making, including the aging process and storage. Afterward, continue to Delft, world-famous for its exquisite blue and white pottery. On arrival, take a walking tour of the historic Old Town, encircled by canals. Wander the streets lined with old churches and beautiful brick buildings. Return to the ship in Dordrecht
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 5, Wednesday - Morning Windmill Tour in Kinderdijk, Afternoon in Willemstad
Begin your day with a visit to the well-known windmill park in the village of Kinderdijk. The windmills, built in the 1700s, played a vital role in the development of the country and are still in use today. During this excursion, visit a windmill and learn more about the modern technology that is now replacing their existence. Afterward, rejoin the ship and continue cruising to Willemstad, located on Holland's Diep River. The city, named after King Willem of Orange, is best-known for its well-preserved fortifications. View the Mauritshuis, De Koepelkerk Church, d'Orangemolen, a stately white windmill, and Old Town Hall. Alternatively, join the optional excursion to the Delta Works* this afternoon. After the 1953 flood in the Netherlands, the Delta Plan was created to prevent a disaster from ever happening again. Taking 30 years to complete, the storm flood barrier is considered a technical miracle. In the evening set sail to Ghent, Belgium
*Passengers who choose this optional, will not be able to participate in the included tour of Willemstad.
Optional: Delta Works Tour (PM)
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 6, Thursday - Tour Ghent, the Historic Flanders Port
Discover the historic Flanders port of Ghent today, a showcase of Flemish wealth. Your tour of this medieval city includes views of the 7th century St. Bavo's Cathedral and the imposing Gravensteen Castle. At the town center, view the gigantic Belfry, a symbol of the city's independence and the Gothic-style Cloth Hall, glorifying the city's major industry. Alternatively, take the optional full day tour to Bruges*, also known as the "Venice of the North" and home to some of Europe's best preserved medieval buildings. Here, view the Lake of Love (Minnewater), the Beguinage Convent and walk along the picturesque winding cobbled alleys and romantic canals
*Passengers who choose this optional, will not be able to participate in the included tour of Ghent.
Optional: Full Day Bruges City Tour with Lunch (AM)
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 7, Friday - Antwerp City Tour
Today you arrive in Antwerp, one of Europe's largest and most historic port cities, where more than half of the world's diamonds are traded. Evidence of the wealth produced from trade during the 16th century can be seen in the opulent homes that line the city streets. During the walking tour, view the unique market place, surrounded by the mighty Renaissance Town hall and numerous guild halls. Visit the Cathedral of our Lady, the highest Gothic building in the Low Countries. Return on board for lunch and spend a relaxing afternoon, while sailing back to the Netherlands.
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 8, Saturday - Tour of Giethoorn, Afternoon at leisure in Lelystad
Begin the day with a tour of Giethoorn, a charming Dutch village in Overijssel, often referred to as the "Venice of the Netherlands" due to its many canals. Explore this fairy-tale village on foot and by boat. Step back in time as you wander the narrow footpaths. View traditional thatched farms and cottages along with wooden bridges. Enjoy a boat trip through the canals and take in the atmosphere of the village. Spend free time on your own, before returning to the ship for lunch. The afternoon is at leisure in Lelystad, the capital of Flevoland. Perhaps see the replicas of famous VOC vessels. Later in the day, the ship sets sail for Amsterdam
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 9, Sunday - Tour Brussels, Travel to Paris
This morning, meet your local host as you disembark your ship and travel through the countryside to reach Brussels. In Belgium's capital city, view the gigantic Atomium, that still remains from the 1958 World Expo, the Palace of Justice and the Grand Place, a recreated 15th century town square with decorated guild houses. Stroll the city center with the well-known Manneken Pis bronze sculpture before continuing to Paris. Upon arrival this evening, start the discovery of the "City of Lights", one of the world's greatest cities with its endless treasures
Overnight: Paris
Meals: Breakfast

DAY 10, Monday - Tour of Paris
Drive along the famous Champs Elysees to the Arc de Triomphe and the iconic Eiffel Tower, a symbol of Paris. On to the celebrated "Rive Gauche", the vivacious Left Bank where artists, philosophers, and writers in a long gone era flourished in the artistic community at Montparnasse. View the Latin Quarter, home to many of France's higher education establishments, such as the Sorbonne. Spend the rest of the afternoon at leisure
Overnight: Paris
Meals: Breakfast

DAY 11, Tuesday - Full Day in Paris
The day is yours to explore this exciting city independently. See spectacular views of the city, the Basilica of Sacre Coeur, and walk the winding streets to mingle with the street artists selling their wares at Place du Tertre. This evening, perhaps stop at a bistro for dinner coupled with great wine
Overnight: Paris
Meals: Breakfast

DAY 12, Wednesday - Depart France
This morning, transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Half Day Delta Works

A fascinating excursion this morning to the Delta Works. After the 1953 flood in the Netherlands, where more than 1800 people drowned in one night, the Delta Plan was created to prevent a disaster of this magnitude from ever happening again. Taking 30 years to complete, the storm flood barrier, almost six miles long, stands as the final defense in the battle against the water and is considered a technical miracle.

Approximate tour duration is 4 hours.

Day #5 01 Jan 2023 - 31 Dec 2023 $80.00
Half Day Delta Works Thumbnail
Full Day Bruges City Tour with lunch

Visit Bruges, also known as the “Venice of the North” and home to some of Europe’s best preserved medieval buildings. Here, view the Lake of Love (Minnewater), the Beguinage Convent and walk along the picturesque winding cobbled alleys and romantic canals.

Approximate tour duration is 8 hours.

Day #6 01 Jan 2023 - 31 Dec 2023 $98.00
Full Day Bruges City Tour with lunch Thumbnail
Half Day Delta Works

A fascinating excursion this morning to the Delta Works. After the 1953 flood in the Netherlands, where more than 1800 people drowned in one night, the Delta Plan was created to prevent a disaster of this magnitude from ever happening again. Taking 30 years to complete, the storm flood barrier, almost six miles long, stands as the final defense in the battle against the water and is considered a technical miracle.

Approximate tour duration is 4 hours.

Day #5 01 Jan 2023 - 31 Dec 2023 $80.00
Half Day Delta Works Thumbnail
Full Day Bruges City Tour with lunch

Visit Bruges, also known as the “Venice of the North” and home to some of Europe’s best preserved medieval buildings. Here, view the Lake of Love (Minnewater), the Beguinage Convent and walk along the picturesque winding cobbled alleys and romantic canals.

Approximate tour duration is 8 hours.

Day #6 01 Jan 2023 - 31 Dec 2023 $98.00
Full Day Bruges City Tour with lunch Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Belgium - Belgium's climate is very moderate, and does not reach extremes in any season. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Belgium Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#belgium-weather

Holland - Holland's climate is moderate year round. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Holland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#belgium-weather

France - Spring and Fall: 45–60°F; Summer: 60–80°F; Winter: 30–45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat.

France Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#france-weather

River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

River Cruise Docking Locations & Map - Amsterdam - Docking locations are strictly controlled by the river authorities and could be confirmed up to approximately 25 days prior to departure. If you are traveling independently to your ship, we recommend that you print the map and bring it with you to help you find your ship. Please note that the final docking location is determined by the Amsterdam Port Authorities and is subject to change, in which case, we will make every attempt to contact you with the new details. In the event you can not locate the ship please call the number of your ship below.

Monarch Empress - If you are unable to locate the ship, please telephone the ship to receive the most recent docking information. If calling from a local telephone, please dial: 0172 259 7210, or from an international telephone: 011 49 172 259 7210.

Monarch Empress Docking Locations in Amsterdam
  • Sailing Date * Itinerary * Dock
  • Mar 26, 2022 * Amsterdam - Amsterdam * Ruijterkade West IJRW 4
  • Apr 02, 2022 * Amsterdam - Amsterdam * De Ruijterkade Oost IJRO 4
  • Apr 09, 2022 * Amsterdam - Amsterdam * Veemkade PTA LP 4 (PL 8 - 15)
  • Apr 16, 2022 * Amsterdam - Amsterdam * Veemkade PTA LP 4 (PL 8 - 15)
  • Apr 23, 2022 * Amsterdam - Nuremberg * Veemkade PTA LP 3 (PL 8 - 15)
  • Oct 12, 2022 * Amsterdam - Basel * Ruijterkade West IJRW 5
  • Oct 26, 2022 * Amsterdam - Basel * Ruijterkade West IJRW 5

Please find detailed descriptions of the river cruise ship docking locations in Amsterdam below including the dock address, directions from the Central Rail Station, a printable map and a google map link. If you are traveling independently to your ship, we recommend that you print the map and bring it with you to help you find your ship. Occasionally, the Amsterdam Port Authorities make last minute changes to the docking location in which case we will make every effort to contact you with the new docking location.

Amsterdam River Cruise Docking
Amsterdam Port Map: https://www.gate1travel.com/shared/river-cruises/maps/amsterdam-ports22.pdf

De Ruijterkade West Steiger (West Dock), IJ, Amsterdam, Netherlands, 1013 AA Amsterdam, Netherlands
From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/3 mile to De Ruijterkade West Steiger.
Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeWest.pdf
Google Map: De Ruijterkade West Steiger

De Ruijterkade Oost (East Dock), De Ruijterkade, 1011 AC Amsterdam
From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade. The docks are approximately 100 yards along the street.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeOost.pdf
Google Map: De Ruijterkade Oost

Veemkade (Passenger Terminal), Veemkade, 1019 GW Amsterdam
From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel less than half mile to the Passenger Terminal. Veemkade docks are located behind the Terminal building.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Veemkade.pdf
Google Map: Veemkade

Javakade, Javakade, 1019 RT Amsterdam
From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel a half mile passing the Passenger Terminal on your left. Turn left onto Javabrug (Java Bridge) and cross the bridge. At the end of the bridge, turn left onto Javakade.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Javakade.pdf
Google Map: Javakade

Coenhaven, Westerhoofd 5, 1013 BS Amsterdam
The dock is located approximately 4 miles from the Central Rail Station. If you have not purchased a transfer from Gate 1 Travel, it is advisable to take a taxi to the port. From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade (S100). After 1.5 miles, make a slight left onto Tasmanstratt (S101) and follow the road making a slight right onto Nieuwe Hemweg (S101, continued). After 1.6 miles, turn right at Vlothavenweg and continue 1/2 mile. Turn right at Coenhavenweg.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Coenhaven.pdf
Google Map: Coenhaven

Westerdoksdijk, 597, 1013 BX Amsterdam
From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/2 mile to Westerdoksedijk Steiger From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/4 mile to the Steiger piers.
Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-westerdoksedijk.pdf
Google Map: Westerdoksdijk

Haarleem, Spaarndamseweg 3-11, 2022 Haarlem
The dock is located on the west side of the Spaarne River and a half mile north of the Waarderbrug bridge on Spaarndamseweg street.
Google Map: Haarlem

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

River Cruises
Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Empress cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. While double docked, ships often continue to run their engines for air-conditioning and other services. Depending upon the wind direction, residual engine fumes may enter some cabins. This is a temporary situation, alleviated once the ship moves. We reserve the right to make ship substitutions with those of equal standard.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Suggested Tipping: European River Cruises

Crew: US $14 per person per day
Cruise Director (ship): US $4 per person per day
Activity Host (ship) US $2 per person per day
Tour Manager or Local Host (hotel) US $4 per person per day

Gratuities for the crew (shared by all crew members) may be paid via the on board ship account or dropped in the designated box at reception. Gratuities for the Cruise Director and Activity Host may not be charged to your on board ship account and should be paid in cash and given to the person directly.

You may also tip other service providers such as local guides, bus drivers and others who may have provided special services.

Suggested Tipping: Independent Tours

Hotel Porter: US $3 per bag
Hotel Wait staff: 5-10% of the bill (lunch or dinner)

Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day

Belgium - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Holland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

France - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Water Level
A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Belgium - The Euro is the currency of Belgium.

Holland - The Euro is the currency of Holland.

France - The Euro is the currency of France.

European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board.

Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

European River Cruises - On board expenditures are processed through a banking center in Cyprus. Passengers wishing to settle their on board account by credit card should advise their credit card provider of potential charges from Cyprus in addition to the countries that will be visited on your itinerary.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Belgium - Special purchases include ceramics and hand-beaten copperware from Dinant, gourmet chocolates, crystal , diamonds, jewelry, lace and woodcarvings.

Holland - Special purchases include beautiful Delft blue pottery and pottery from Makkum and Workum, costume dolls, silverware from Schoonhoven, glass and crystal from Leerdam and diamonds from Amsterdam.

France - In Paris, stores are open from 10 am to 7 pm, Monday through Saturday. Larger stores are open Sunday from noon until 6 pm Many large department stores and designer boutiques are located in Paris. The French countryside is known for its quaint shops, farm markets and vineyards. Good buys include lace, crystal, glass, and fine wines and liqueurs.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom. When leaving the ship, kindly drop your cabin key off at reception and promptly pick it up upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Belgium
  • General Emergency: 112 or 100

Holland
  • General Emergency: 112

France
  • General Emergency: 112

Languages
Belgium - Dutch, French and German are the official languages. English is generally spoken in tourist areas.

Holland - Dutch is the local language. English is generally spoken in tourist areas.

France - French is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Belgium - The voltage used is 230 volts.

Holland - The voltage used is 230 volts.

France - The voltage used is 220 volts.

Monarch Empress - The voltage used is 220 volts.

Code of Conduct
Belgium - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Holland - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

France - Shaking hands is the standard greeting. Closer acquaintances and friends may kiss both cheeks. The form of personal address is simply Monsieur or Madame without a surname and people may not immediately offer to be familiar on a first name basis. Casual wear is appropriate, but more stylish dress would not be out of place. Smoking is prohibited on public transport and in cinemas and theaters.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Belgium

Holidays 2022

Jan 1: New Year's Day
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jul 21: Belgian National Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Jul 21: Belgian National Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays - Holland

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
Apr 27: King's Day
May 1: Labor Day
May 5: Liberation Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Dec 5: Saint Nicholas' Day
Dec 24: Christmas Eve
Dec 25: Christmas
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
Apr 27: King's Birthday
May 1: Labor Day
May 5: Liberation Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Dec 5: Saint Nicholas' Day
Dec 24: Christmas Eve
Dec 25: Christmas
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - France

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 8: WWII Victory Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jul 14: Bastille Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: WWII Victory Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Jul 14: Bastille Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Disabled Facilities - European River Cruises
Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. The Monarch Empress is equipped with elevator access between the Empress and Countess decks, however passengers will encounter some uneven surfaces, stairs, steps and significant slopes while touring. Kindly refer to our Terms for additional information.
Embarkation
Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage.

Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise.

Disembarkation
You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.

On Your Cruise - European River Cruises
Attire:
River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.

Language:
The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English.

Meals and Dietary Restrictions:
There is open seating in the dining room for lunch and dinner. Please see your Maître d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.

Smoking:
Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.

Amenities:
A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.

Fitness Center:
The fitness center is equipped with one treadmill, one stationary bicycle, dumbbells and yoga mats.

Medical Services:
Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request.

Excursions:
During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Walking:
River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. The Monarch Empress is equipped with elevator access between the Empress and Countess decks, however passengers will be required to climb stairs to access the different decks of the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.

Children:
The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age.

Telephone:
All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.

Email and Post:
The Monarch Empress offers complimentary basic internet access onboard based on regional satellite for river cruise ships. Internet service is accessible in both public areas and cabins. This service is complimentary and should enable you to browse the internet, check your email, access international publications, and view Facebook accounts on your personal device(s) during your sailing. You will be unable to download movies or video, send videos or access Netflix or Jetflicks. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather, plus factors such as populated ports where many ships are utilizing the same satellite signal, which may cause slower online connections than you are accustomed to at home.

Any mail with postage can be handed in at the reception. It will be posted at the next port of call.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Belgium - Belgium's climate is very moderate, and does not reach extremes in any season. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Belgium Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#belgium-weather

Holland - Holland's climate is moderate year round. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Holland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#belgium-weather

France - Spring and Fall: 45–60°F; Summer: 60–80°F; Winter: 30–45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat.

France Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#france-weather

River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

River Cruise Docking Locations & Map - Amsterdam - Docking locations are strictly controlled by the river authorities and could be confirmed up to approximately 25 days prior to departure. If you are traveling independently to your ship, we recommend that you print the map and bring it with you to help you find your ship. Please note that the final docking location is determined by the Amsterdam Port Authorities and is subject to change, in which case, we will make every attempt to contact you with the new details. In the event you can not locate the ship please call the number of your ship below.

Monarch Princess -If, for any reason, you are unable to locate the Monarch Princess, please telephone the ship to receive the most recent docking information. If calling from a local telephone, please dial: 0152 015 06211, or from an international telephone: 011 49 152 015 06 211.

Monarch Princess Docking Locations in Amsterdam
  • Sailing Date * Itinerary * Dock
  • May 10, 2020 * Amsterdam – Budapest * Ruijterkade West IJRW 4
  • Jun 07, 2020 * Amsterdam – Budapest * Ruijterkade West IJRW 3
  • Jul 05, 2020 * Amsterdam – Budapest * Ruijterkade West IJRW 4
  • Aug 02, 2020 * Amsterdam – Trier * Ruijterkade West IJRW
  • Aug 30, 2020 * Amsterdam – Budapest * Ruijterkade West IJRW 4
  • Sep 27, 2020 * Amsterdam – Budapest * Ruijterkade West IJRW 4
  • Oct 25, 2020 * Amsterdam – Budapest * Ruijterkade West IJRW 4

Please find detailed descriptions of the river cruise ship docking locations in Amsterdam below including the dock address, directions from the Central Rail Station, a printable map and a google map link. If you are traveling independently to your ship, we recommend that you print the map and bring it with you to help you find your ship. Occasionally, the Amsterdam Port Authorities make last minute changes to the docking location in which case we will make every effort to contact you with the new docking location.

Amsterdam River Cruise Docking
Amsterdam Port Map: https://www.gate1travel.com/shared/river-cruises/maps/amsterdam-ports22.pdf

De Ruijterkade West Steiger (West Dock), IJ, Amsterdam, Netherlands, 1013 AA Amsterdam, Netherlands
From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/3 mile to De Ruijterkade West Steiger.
Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeWest.pdf
Google Map: De Ruijterkade West Steiger

De Ruijterkade Oost (East Dock), De Ruijterkade, 1011 AC Amsterdam
From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade. The docks are approximately 100 yards along the street.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeOost.pdf
Google Map: De Ruijterkade Oost

Veemkade (Passenger Terminal), Veemkade, 1019 GW Amsterdam
From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel less than half mile to the Passenger Terminal. Veemkade docks are located behind the Terminal building.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Veemkade.pdf
Google Map: Veemkade

Javakade, Javakade, 1019 RT Amsterdam
From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel a half mile passing the Passenger Terminal on your left. Turn left onto Javabrug (Java Bridge) and cross the bridge. At the end of the bridge, turn left onto Javakade.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Javakade.pdf
Google Map: Javakade

Coenhaven, Westerhoofd 5, 1013 BS Amsterdam
The dock is located approximately 4 miles from the Central Rail Station. If you have not purchased a transfer from Gate 1 Travel, it is advisable to take a taxi to the port. From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade (S100). After 1.5 miles, make a slight left onto Tasmanstratt (S101) and follow the road making a slight right onto Nieuwe Hemweg (S101, continued). After 1.6 miles, turn right at Vlothavenweg and continue 1/2 mile. Turn right at Coenhavenweg.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Coenhaven.pdf
Google Map: Coenhaven

Westerdoksdijk, 597, 1013 BX Amsterdam
From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/2 mile to Westerdoksedijk Steiger From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/4 mile to the Steiger piers.
Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-westerdoksedijk.pdf
Google Map: Westerdoksdijk

Haarleem, Spaarndamseweg 3-11, 2022 Haarlem
The dock is located on the west side of the Spaarne River and a half mile north of the Waarderbrug bridge on Spaarndamseweg street.
Google Map: Haarlem

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

River Cruises
Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Princess cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. While double docked, ships often continue to run their engines for air-conditioning and other services. Depending upon the wind direction, residual engine fumes may enter some cabins. This is a temporary situation, alleviated once the ship moves. We reserve the right to make ship substitutions with those of equal standard.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters and wait staff: Included

Suggested Tipping: European River Cruises

Crew: US $14 per person per day
Cruise Director (ship): US $4 per person per day
Activity Host (ship) US $2 per person per day
Tour Manager or Local Host (hotel) US $4 per person per day

Gratuities for the crew (shared by all crew members) may be paid via the on board ship account or dropped in the designated box at reception. Gratuities for the Cruise Director and Activity Host may not be charged to your on board ship account and should be paid in cash and given to the person directly.

You may also tip other service providers such as local guides, bus drivers and others who may have provided special services.

Suggested Tipping: Independent Tours

Hotel Porter: US $3 per bag
Hotel Wait staff: 5-10% of the bill (lunch or dinner)

Local Sightseeing Tours: Guide: US $3 per person per half day, US $6 per person per full day Driver: US $2 per person per half day, US $4 per person per full day

Belgium - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Holland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

France - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Water Level
A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Belgium - The Euro is the currency of Belgium.

Holland - The Euro is the currency of Holland.

France - The Euro is the currency of France.

European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board.

Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

European River Cruises - On board expenditures are processed through a banking center in Cyprus. Passengers wishing to settle their on board account by credit card should advise their credit card provider of potential charges from Cyprus in addition to the countries that will be visited on your itinerary.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Belgium - Special purchases include ceramics and hand-beaten copperware from Dinant, gourmet chocolates, crystal , diamonds, jewelry, lace and woodcarvings.

Holland - Special purchases include beautiful Delft blue pottery and pottery from Makkum and Workum, costume dolls, silverware from Schoonhoven, glass and crystal from Leerdam and diamonds from Amsterdam.

France - In Paris, stores are open from 10 am to 7 pm, Monday through Saturday. Larger stores are open Sunday from noon until 6 pm Many large department stores and designer boutiques are located in Paris. The French countryside is known for its quaint shops, farm markets and vineyards. Good buys include lace, crystal, glass, and fine wines and liqueurs.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom. When leaving the ship, kindly drop your cabin key off at reception and promptly pick it up upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Belgium
  • General Emergency: 112 or 100

Holland
  • General Emergency: 112

France
  • General Emergency: 112

Languages
Belgium - Dutch, French and German are the official languages. English is generally spoken in tourist areas.

Holland - Dutch is the local language. English is generally spoken in tourist areas.

France - French is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Belgium - The voltage used is 230 volts.

Holland - The voltage used is 230 volts.

France - The voltage used is 220 volts.

Monarch Princess - The voltage used is 220 volts.

Code of Conduct
Belgium - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Holland - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

France - Shaking hands is the standard greeting. Closer acquaintances and friends may kiss both cheeks. The form of personal address is simply Monsieur or Madame without a surname and people may not immediately offer to be familiar on a first name basis. Casual wear is appropriate, but more stylish dress would not be out of place. Smoking is prohibited on public transport and in cinemas and theaters.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Belgium

Holidays 2022

Jan 1: New Year's Day
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jul 21: Belgian National Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Jul 21: Belgian National Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays - Holland

Holidays 2022

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
Apr 27: King's Day
May 1: Labor Day
May 5: Liberation Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Dec 5: Saint Nicholas' Day
Dec 24: Christmas Eve
Dec 25: Christmas
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
Apr 27: King's Birthday
May 1: Labor Day
May 5: Liberation Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Dec 5: Saint Nicholas' Day
Dec 24: Christmas Eve
Dec 25: Christmas
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - France

Holidays 2022

Jan 1: New Year's Day
Apr 15: Good Friday
Apr 17: Easter
Apr 18: Easter Monday
May 1: Labor Day
May 8: WWII Victory Day
May 26: Ascension Day
Jun 5: Whit Sunday
Jun 6: Whit Monday
Jul 14: Bastille Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: WWII Victory Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Jul 14: Bastille Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Disabled Facilities - European River Cruises
Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. The Monarch Princess is equipped with elevator access between the Royal and Sapphire decks, however passengers will encounter some uneven surfaces, stairs, steps and significant slopes while touring. Kindly refer to our Terms for additional information.
Embarkation
Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage.

Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise.

Disembarkation
You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.

On Your Cruise - European River Cruises
Attire:
River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.

Language:
The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English.

Meals and Dietary Restrictions:
There is open seating in the dining room for lunch and dinner. Please see your Maître d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.

Specialty Dining:
The Sky Bistro is an outdoor lunch venue located on the sundeck serving casual grilled fare. This dining venue will be open on select days of the itinerary subject to weather conditions. Seating is limited and reservations can be made at Reception. Full menu details will be provided on board and reservations cannot be taken in advance of boarding.

Smoking:
Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.

Amenities:
A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.

Fitness Center:
The fitness center is equipped with one treadmill, two stationary bicycles, dumbbells and yoga mats.

Medical Services:
Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request.

Excursions:
During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Walking:
River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. The Monarch Princess is equipped with elevator access between the Royal and Sapphire decks, however passengers will be required to climb stairs to access the different decks of the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.

Children:
The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age.

Telephone:
All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.

Email and Post:
The Monarch Princess offers complimentary basic internet access onboard based on regional satellite for river cruise ships. Internet service is accessible in the reception lobby area. This service is complimentary and should enable you to browse the internet, check your email, access international publications, and view Facebook accounts on your personal device(s) during your sailing. You will be unable to download movies or video, send videos or access Netflix or Jetflicks. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather, plus factors such as populated ports where many ships are utilizing the same satellite signal, which may cause slower online connections than you are accustomed to at home.

Any mail with postage can be handed in at the reception. It will be posted at the next port of call.

11 Day Tulip Time River Cruise with Amsterdam, April 2019
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The trip was awesome. The cruise director Gary was kind hardworking & kept everyone safe busy & happy. Betti was awesome & I loved the morning stretch classes & games & dancing in the evening. The ship was immaculate & the staff throughout were attentive & helpful. The food at all meals was plentiful & delicious. Wait staff & dining room staff were wonderful. I always love Gate 1 & am looking at another river cruise.

Maureen D. Jacksonville, FL
11 Day Tulip Time River Cruise with Amsterdam, April 2019
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Our trip was wonderful! Our connections we're flawless, the hotel accommodations we're lovely, the ship was beautiful, our hotel manager/cruise director was extremely knowledgeable, friendly and efficient, the local guides were very good, the food and drinks were great as usual and the entire ship's crew were a joy to be around. Thank you Gate 1!

Joe R. Weaverville, NC
11 Day Tulip Time River Cruise with Amsterdam, April 2019
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Our trip was great. Thank you Gate 1 for providing wonderful customer service and a delightful itinerary on which we felt safe and learned lots of information about the countries of Netherlands and Belgium. We will use Gate 1 again soon.

Sharon R. West Kingston, RI
9 Day Tulip Time River Cruise, March 2019
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We had an absolutely wonderful trip!!! It met and even exceeded our expectations. Our Tour Manager Gary was excellent. He was organized, professional, detail-oriented, and well-spoken. He went above and beyond and we especially liked how he created additional material to help us plan our free time in the various cities. These pamphlets were very helpful. We really enjoyed visiting The Netherlands and Belgium. Both were countries we hadn't previously traveled to. This was our second Gate 1 river cruise and our fifth Gate 1 trip. We are very pleased with Gate 1 and will surely be booking another trip. The worst part of our trip was when it ended!!

Beth S. Hamburg, NY
9 Day Tulip Time River Cruise, April 2018
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It was our first ever river cruise. It exceeded our expectations. The crew was very friendly and always smiling, keep up the good work. The boat was very clean, yet you never saw them working; food outstanding and so many choices. We met some of the nicest guests and hope to become friends. Overall keep up the excellent work!

Thomas L. North Grafton, MA
11 Day Tulip Time River Cruise with Amsterdam, April 2018
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The trip was wonderful! We had perfect weather so the sailing was smooth. The tulips were in full bloom! Pictures cannot do the colors justice. The cruise director, Jean-Pierre, and the activities director, Nadhem, were great and kept us moving and on schedule...The captain and crew couldn't do enough and were friendly and approachable- including the captain. It was nice to be on a small ship. It felt very intimate. We were able to meet most of the passengers on board and made several friends we will continue to communicate with. We will recommend river cruising and Gate 1 Travel to everyone we know!

Kathryn R. Rockledge, FL
13 Day Affordable Croatia & Slovenia with Venice , March 2018
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It was another great trip. Gate 1 does an amazing job on all counts. This was a river cruise to see tulips, but the old cities were the hit for me. The cruise guide did a wonderful job and was with us on all tours. The activity director was lots of fun, and he, too, was with us on all tours.

Cheryl S. Rockton, IL
9 Day Tulip Time River Cruise, April 2017
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Great trip. Very well organized, excellent staff. We are ready for more trips with Gate 1.

Bruce M. Key West, FL
11 Day Tulip Time River Cruise with Amsterdam, March 2017
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We had a wonderful time. Very impressed with the tour guides and how smoothly all the arrangements went. Will definitely book a tour or cruise with Gate 1 again in the future!

Karen C. Bethpage, NY
9 Day Tulip Time River Cruise, April 2016
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It was another great Gate 1 trip. The Monarch Empress was all it was touted to be. The crew, dining room staff and housekeeping staff were all totally dedicated to making our trip as pleasant as possible. The food was excellent for each meal. We met a lot of interesting people and enjoyed the company immensely. The tours were all very informative and worth the effort plus the weather was great for all the tours. Glad we took the trip.

Robert S. Aurora, CO
9 Day Tulip Time River Cruise, April 2016
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We loved it!!! I was worried about the location of our cabin as it was right next to the dining room, but it turned out fine. Everything worked pretty much like clockwork. The tours and tour directors were wonderful. We did the tour to Brugges and thoroughly enjoyed it. Also, we were especially happy with time enough to be on our own to explore. Most all the local guides were very informative and friendly. The hearing devices helped make each tour very special. Food was great. I don't eat meat so I was glad to see the fish on the menu. Having oatmeal, fruit and vegetables everyday was a nice plus. Nice variety of food. The servers in the lounge as well as the dining room were exceptional. They made each experience very pleasurable. The crew show was lots of fun. They did a great job. Yes, I would recommend Gate 1 to my friends. I am also planning to book more trips with Gate1 in the future. Thank you Gate 1!!!

Nina W. Walnut Creek, CA
9 Day Tulip Time River Cruise, April 2016
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Wonderful. Great trip, fantastic guides, good food . Best value for the money.

Camille G. Tujunga, CA
12 Day Tulip Time River Cruise with Paris , April 2016
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Another wonderful Gate 1 trip. Paris was beautiful and I've picked up a slight French accent from our terrific tour guide, Marie. It was great being on the Monarch Empress. Everything was so clean and new and the crew was very accommodating. We thoroughly enjoyed our cruise through Belgium and the Netherlands. In addition to the iconic windmills and gorgeous tulips, there were so many interesting places to see and local foods and drinks to try!

Marion W. Delran, NJ
9 Day Tulip Time River Cruise, April 2016
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Our trip was wonderful. We loved touring Iceland on our way to Amsterdam for the tulip cruise, which was fabulous. The weather, the Dutch and Flemish towns, and of course the tulips were gorgeous. So glad Gate 1 had the Monarch Empress built. It was delightful to come "home" to. The crew and the guides were so good and accommodating. Special kudos to Rudy with his wealth of knowledge and humor. He even took us on an evening crawl in Rotterdam, not on the schedule. This was our 8th tour with Gate 1. More to come.

Susan N. Swoyersville, PA
9 Day Tulip Time River Cruise - Amsterdam to Amsterdam (Sound of Music), April 2015
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Both of our trips were excellent. We really enjoyed the Sound of Music riverboat.  The staff could not have been better.  Our guide, Tony was excellent full of all types of information.  The weather also cooperated. 

Our room was well tended and we did enjoy the wine with dinner and the happy hour.

The only suggestion can make for a change is for Gate 1 to get a machine like the cruise ships use to automatically sign people in and out of the boat.  It was a hassle remembering to turn in your room card for a shore card and then the same thing in reverse when we returned.  This is only a logistics inconvenience.

Both my husband and I felt the itinerary was well suited for most everyone.  And we really appreciated the quick town tours the tour guides provided when we had a few spare hours.

Judith T. Missouri City, TX
9 Day Tulip Time River Cruise - Amsterdam to Amsterdam (Sound of Music), March 2015
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Our trip on the MS Sound of Music was great.  The ship staff and the services they provided were the best.  All of the staff was friendly and very attentive.  Karla was our Gate 1 representative and she too was excellent.  The only negative I could think of was the ship was a little dated and in need of a upgrade. 

On another note, I was pleased to read that Gate 1 Travel will have their own river boat in 2016. We have been happy with all of the trips have taken with Gate 1 Travel.  This is the 18th or 19th trip we have Gate 1. I would love to have someone verify the number trips we have taken with your company. Mostafa has always been my go to guy to book our trips. He does a wonderful job.

Sydney G. Lake Jackson, TX
9 Day Tulip Time River Cruise - Amsterdam to Amsterdam (Sound of Music), March 2015
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The trip was nice and most went well.  This was the first cruise for the ship so when we arrived early, they let us check in to our room immediately.  We were pleasantly surprise when the purser checking us in gave us an A cabin and told us  Gate 1 had upgraded our room because we had taken so many trips with you.  Thank you very much for this.  It was very nice to have a room with the French Balcony. 

Gate 1 provided a shuttle for the early arrivals to go into Amsterdam on their own.  This too, was a nice option that was unexpected.  The cruise directors were very good.  The crew of the Sound of Music we extremely nice and accommodating.  They really made the trip special.  Always friendly and smiling.  I never heard anyone complaining about the crew.  The food on the ship was also great.  Everything was delicious and plentiful. 

The itinerary was nice.  Not too fast and generally we had time to do what we wanted at each stop.  All of the local guides were knowledgeable and attentive.  I really liked Ghent and Kinderdijk. 

The ship as whole was nice and we liked that it was smaller than many of the ships we saw.  As noted above, the service and quality was nice.  Drinks were not outrageously priced and the happy hour each day was a plus.  We also enjoyed the free WIFI.  It took a couple of days for the crew to get it working properly.  They brought in a IT person who apparently resolved the issue and it worked great on the rest of the trip.

The only issue we had ended up being with our room.  It had a bit of a musty smell that the crew could not figure out.  The carpet near the balcony door also became wet which may have been part of the odor issue.  The wind blew really hard and we had a lot of rain.  That may have contributed to the wet carpet.  Since it was the first trip, the crew probably were not aware of the problem prior to the trip.   The crew tried to hard to resolve the issue and even gave us a bottle of champagne to make up for the problem. 

All in all we had a nice trip and a great time.  Another successful trip with Gate 1.

James D. Arlington, VA
14 Day Tulip Time River Cruise with Paris & Amsterdam - Amsterdam to Amsterdam (Sound of Music), March 2015
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We had a great trip on the Sound of Music and it was great to see the crew again as we were on the same ship last year on the Danube cruise.  It was great to see Captain Peter, Judit, Crestian, Sylvia and Augustan and all the rest of the crew.  The weather was not great at times and it was cold, windy and wet.  But that didn't stop us from doing things.  Some of the waterways we were on had whitecaps.  

Paris was great as was Amsterdam and Brussels. The weather meant that the tulips in the fields were late coming out and we didn't see rows of different colours as we had hoped.  Thanks again for your help in booking.

Patrick Z. Delta, British Columbia
9 Day Holland & Belgium River Cruise - Amsterdam to Amsterdam (Elegant), April 2013
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The trip was great. Never enough time on these cruises, but this gave us a great overview so we know what we want to go back and further explore. This is our 3rd river cruise. France had the best wine and cheese, but this one had the best food. Also, Amadeus Elegant was the newest ship we have been on and it definitely showed it in the quality of the accommodation.

Pat F. Ontario, Canada
9 Day Holland & Belgium River Cruise - Amsterdam to Amsterdam (Elegant), April 2013
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The trip was awesome...Gate 1 picked a fabulous cruise ship. Their cruise director did a great job of taking care of the details. It was unusual for us to have Gate 1 just in the background (in case of any problems), but everything was done smoothly. The staff was awesome and couldn't do enough. We met three wonderful ladies at our table from Kentucky...either a trip for us to Kentucky or a trip to NY for the 3 of them is in our future. We all got along so well, everyone thought we came together. Great trip!!!

Cathy A. Bethpage, NY
9 Day Holland & Belgium River Cruise - Amsterdam to Amsterdam (Brilliant), April 2013
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We recently returned from Gate 1's River Cruise Trip, where we had a great time. Center city was within walking distance, of the docked ship, at all but once city. So those who chose not to join the optional tours, could have a great day touring the beautiful cities of the Netherlands and Belgium on their own. The ship, Amadeus Brilliant, was one of the nicest ships on the river (only 2 years old) and the rooms were surprisingly spacious.
 
As frequent sea cruisers, we were a little concerned about complimentary wine at dinner (leading to rowdy behavior), but were pleasantly surprised by the fact that our fellow travelers enjoyed the very good wine as a way to facilitate very enjoyable dinner conversations, which helped us form some very strong friendships on the cruise. Again, we had a great time, made some new close friends and got to see a beautiful part of Europe at a very affordable price. Thanks Gate 1!

David H. Castle Rock, CO

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