We had a fabulous time. Jorn and Daniele were absolutely fantastic. They made our trip even more enjoyable. The food was delicious and the crew was great. Our guides on our excursions were very knowledgeable and we enjoyed them. The recital in Vienna was beautiful. We will definitely be booking another trip with Gate 1. Thank you for all of your help.

Our tour manager Francesca was incredible. While it is impossible to list all Francescs's qualities in a few sentences I will try. Of course she was knowledgeable and courteous. Francesca went beyond. A tireless employee, Francesca never paused making sure our needs were met. Most importantly Francesca is the type of caring person everyone instantly likes. She is genuine. Our trip was awesome and Francesca enhanced our experience. I will definitely use Gate 1 again.

It was fantastic thanks to George, the Cruise Director, on the 9 day Rhine River Cruise, that did an outstanding job during the cruise. He always greeted you with a friendly smile, and exceeded my expectations. He was always available to help you with any requests. His evening meetings were always very informative, interesting, and humorous. We've been on over 50 worldwide cruises with Viking, Gate 1, Princess, Celebrity, Carnaval, and Holland America and he's the best Cruise Director we've ever had. He deserves a really big raise.

This Rhine River Cruise trip from 8/12 - 8/23 was THE best trip among all the 8 Gate1 trips I have had so far. The Tour Director (Bart) and the Activity Host (Nad) were great! Bart was humorous and knowledgeable about the route of this trip and all the current and historical events of the people and places. I would not miss any of his talks or port update information during the trip. Moreover, he took care of requests to see the completion diligently. Nad was creative and very personable. His laugh, passion and enthusiasm were contagious. The lounge was always full of joy and laughter when Bart or Nad conducted a program or performed an activity. The crew from the ship (Monarch Empress) was excellent and polite (always smiling) from the lady (Thae) who cleaned the room to the staff from the dining hall. The crew's manager was very customer-oriented. He took care of every single detail with patience and kindness. I believe Gate1's success has been built upon people and their professional manners , such as Bart, Nad, Thae, etc. Since me and my roommate loved this Rhine River Tour so much, we just booked another Europe cruise trip - 9 Day Seine River Cruise for September 19, 2024!

Our Danube River cruise was fabulous, with perfect weather. Our cruise ship, the Monarch Queen, was top notch, as were our Cruise Director, Kris and our Activities Director, Niko! Special appreciation goes out to Amr, who took wonderful care of our dining needs. He will always hold a special place in our hearts. We cannot wait to book again with Gate 1. Your motto "See more of the world for less", definitely holds true, and makes you stand out as a "cut above the rest"! Thank you again, for making our 1st European Cruise a remarkable adventure!

This was my 50th Gate 1 trip, and from the moment I was greeted so warmly at the Milan airport by our pre-stay tour manager Remo, I knew it would be special. Two nights in charming Baveno on Lake Maggiore, followed by two nights in lovely Lucerne before proceeding to Basel for a city tour and boarding of my home for the next week on the Rhine River cruise to Amsterdam, the "Monarch Empress". Your flagship and what a beautiful ship: pristine, comfortable, so well designed and with a crew that run it like a Swiss clock. There were so many standouts from start to finish, the great, efficient and personable crew led by our Ukrainian Capt. Igor, Pavel, Marius, George, Kris, Nora, Nura, the wonderful guys at reception, and all who did their part, our head chef and his staff and his delicious menus - every meal was so good and dinners were very special and wine plentiful, and of course not forgetting the G1 staff, our fantastic Cruise Director Soma, fun, knowledgeable, kind and supremely organized and the delightful Activity Director, Laura. Above all they are both just wonderful human beings. The Rhine River cruise is not as picturesque as the Danube, but it is the beating heart of Europe and there is a lot of commercial barge traffic and industry along the way, but port calls were very charming, well thought out and so interesting, and there is a very beautiful stretch between Rüdesheim and Koblenz with so many castles and a constant castle alert from our leader Soma! It was a fabulous trip and as always sorry to see it end, but I know that it is just until the next one and more adventures with G1 - my special thanks for this one and for truly being treated like a Queen, who doesn't love that!

First and foremost, Gate1 Travel is phenomenal & provided customer service experience & standout accommodations provided by you all, and I greatly appreciate it as it was my first time using your company - Already booked my second trip! I can't thank you all enough for your outstanding professionalism and wonderful customer service mantra. Alessandro - my tour guide for my recent trip to Italy illustrated superb enjoyment, vast knowledge of the geography, very informative, and a true master of details and time management, and he was just absolutely wonderful! Cheers!

This trip was amazing! Gate 1 was excellent in everything they did! The Hotels, Guides, Itineraries, Dinners, and selection of foods were perfect in every way!!! We have recommended Gate 1 to everyone we have met! Excellent job and thank you for making an exciting and successful bucket list adventure perfect!!

Just a few additional comments about our Rhine trip: Our room steward, Lily, couldn't have been more available, kind & cheerful, or hard working. She's an asset to your company. Krismanto, waiter, actively went out of his way to be kind, funny, & remembered your personal preferences ( my iced tea in the a.m.). He sought me out to ensure I had what I liked. Even when I wasn't at his table. He's a very hard worker & a ray of sunshine. He reminded me of my early cruising days with the level of service & attention to detail. Thank you Kris. At the end of our trip our driver was wonderful. His name was Robert. Excellent driver. Funny & kind. He even went out of his way to return items that my friend left in the van. Thank you Robert. Laura was our entertainment director. Another truly kind person. She just made things fun. From stretch / yoga in the a.m. to games & activities at night...she was great. Our only reservation about sailing Gate1 again was the lack of activities at night. With this new position ( & Laura especially), that was no longer a concern. Bart is pleasant & knowledgeable. Ever present. But, if you are observant, you realize how much work & coordination he does behind the scenes. Well done.

Just some special recognition for several individuals that always seemed to go out of their way to make this a wonderful experience. EVERYONE was amazing and attentive. But, Miklos, our tour director was superb in every way. Always available, upbeat, quick with answers and ahead of the game at every step. Loved being with him. In the dining room, we had the pleasure to be served by Dino, a most experienced and excellent captain of our table. He made every meal exceptional and so fun. Open, happy, smiling and offering advice and illumination when wanted. His level of attentiveness and powers of observation are off the charts. He sees everything and is there with what you want before you can even ask for it. He is more than a server but his serving skills are truly exceptional. His assistant, Joko, was the happiest person I saw every day. Same as Dino, attentive and always thinking ahead for my group. The housekeeping staff person, Desy, also made our trip more enjoyable. It's people like these that puts the overall experience in the A+++ category for me. I'll remember them all as we travel with Gate 1 again.

We recently returned from our second Danube River cruise and wanted to compliment you on your hiring such talent in in the Cruise Director and Activities director capacities. Martin was the perfect combination of professionalism and presentation as well as one of the most knowledgeable guides we've ever had (and this was our 10th trip with Gate 1) . His group clear and "non-repetitive" presentation style enhanced our trip tremendously with his appropriate humor, information, group management and availability to make our trip so easy and memorable. It was also great to see Amir (from our 2019 trip) and experience his friendly and amazing energy and activities onboard the ship once again. We were also extremely impressed with the quality of the MS Governess, the ship's captain and crew, and everyone from the behind the scenes people in the kitchen and housekeeping to the waitstaff in the restaurant, bar, and reception desk. We traveled with family to whom we had recommended this trip, based on our previous cruise on the Empress, and this trip is one to remember for all of us. Thank you! We are currently looking forward to our next trip in September with Gate 1 and planning more for the future! Keep up the quality so we can enjoy "more of the world for less" without compromise!

We thoroughly enjoyed our Danube River Cruise. We have gone on many many ocean cruises, but this was our first river cruise and thanks to the ship staff and all the port guides, we will plan more river cruises. Our son had a separate cabin and the staff made it easy for us both to be kept together in every aspect of the trip. The ship was nice, the food was very good and the entertainment onboard was fun. The director arranged for us to tour Durnstein early in the morning, which was the absolute best time for photography of the lovely village before more tourists arrived. The Gate One representative, Mira, at the Cosmopolitan hotel in Prague was exceptionally helpful with every detail for our group staying there several days. I want to especially thank the tour guide we had for the Salzburg excursion. I did not keep her name, but she was a delight. She was dressed in the traditional Austrian ladies dress. She entertained us with history and jokes on the bus ride to and from Salzburg. During the tour of the city she provided interesting details about the making of Sound of Music movie in Salzburg. She had our group singing the Do Re Mi song on the steps of the Mirabell Palace. She made Salzburg come alive for us with a memory we will never forget.

WOW.....that pretty much sums up our vacation with Gate1 Travel. This was our first guided tour, and certainly not our last..., The heat could have been overwhelming to some, but our Tour Manager Giuliana made sure to rearrange scheduling when possible to avoid the heat. She shared her knowledge of Italy as we went through the different regions, and always made sure make our local guides comfortable with us as well. I could go on and on about our "once in a lifetime" vacation, everything appeared effortless, but it was to the efforts of Giuliana that we can give thanks. Without her tireless behind the scenes work, we would have never enjoyed our vacation to the same degree.

Comparing our recent Gate 1 Rhein River cruise with another Legendary Journeys Danube River cruise gives me a basis for comparison. Your river boat has more amenities with 2 lounges,2 main outdoor seating/viewing areas, and 2 coffee dispensers. Gate 1's cabins have more storage and bigger showers. The food selection is better on Gate 1. And, finally, the Gate 1 river boat crew provided better service and was more friendly. The bottom line is we received a more relaxing and memorable trip than anticipated which now allows us to "spread the word " about this Gate 1 trip. Keep up the great work!!

Our Danube River Cruise was wonderful. The ship, Monarch Governess was clean and in good condition. The staff was excellent, especially the dining room staff, Ega, Dino and George. They were very friendly and personable, while at the same time being very professional and providing excellent service. The chef, Ketut, prepared delicious meals every day. We also would like to compliment the pastry chef, whose name we do not recall, for making the most delicious desserts. Our cruise director, Soma, was a lot of fun and full of information and advice. We will be recommending Gate 1 river cruises to our friends and family, and we are already thinking about booking the Eastern Danube cruise in the future. Thank you!

Our family had a wonderful trip to Italy via Gate 1, thanks in great part to our tour director, Viviana. Vivi is so much more than a knowledgeable and helpful tour director. She is warm and friendly like family and wants to ensure that we have the best experience possible. She is an invaluable resource about all things Italy (and Gate 1, and travel in general), from the local customs, to the people, to the food, the history, the art - I could go on. Basically, she is everything you couldn't possible pack into a dozen top-notch guidebooks. Most of all, Vivi cares about each one of us under her wing. She had the utmost care and respect for each of us (and there were many different needs/challenges on this trip). She listened and suggested activities/foods/etc. based on our individual personalities. She even anticipated our needs and questions, often dropping information in the morning that later in the day we'd truly appreciate during an "aha!" moment. Italy is a beautiful country that sells itself. Vivi sold us on Gate 1 and the parts of Italy that few travel guidebooks do justice. She loves Italy and the great team at Gate 1. Because of Vivi, we do too!

Our trip was lovely! I loved being on the Monarch Queen. The crew was warm and friendly. The accommodations were terrific- well thought out and so clean and comfortable! Thank you Gate1!

I wrote a review about our 9-day Danube River Cruise that I would like to submit. Please see below. My husband and I are 70, and we had never gone on a cruise before. When choosing one, I knew we didn't want to be on one of those floating cities with ten different pools and a zillion people. We wanted something with a few planned excursions and some free time - a good combination of activity and relaxation. Also, our early-30s kids were going with us, so we didn't want it to feel too "senior;" however, my husband has some walking issues, so we had a concern about the pace being too fast. One of my friends, who is an experienced cruiser, suggested looking into Gate1 river cruises, so we did. When we signed up for the 9-day Danube River Cruise, we didn't know exactly what to expect, but I'm happy to say that the experience exceeded our expectations. From easily finding the Gate1 representative at the airport when we landed and being shuttled to the boat to the departure on the last day, everything went like clockwork. The boat was very in excellent condition, the rooms were comfortable, the crew provided stellar service, and the food was excellent. Dinner time was relaxed and intimate, without formal attire, which was what we were looking for. We were kept abreast of the next day's activities in a group meeting each evening, so we knew where to be and when. The crew was especially professional, pleasant, and helpful. Our cruise director, Mick, was willing to drop everything when he was dealing with something very important, to contact someone at Gate1 who could help with a flight change issue for us. Danielle, the activities director was perfectly suited for that role; he was very creative, personable, and kept the evening activities lively and fun. Our waiters in the dining room, Budi and Albin, were excellent and gave us very personal service. The bar servers, Alexander and Jacinta were very attentive and fun. ALL of us, including the young people in our group, loved it. It was everything we wanted! My friend who recommended Gate told me it was "the best cruise ever," and I believe that sums it up! We absolutely loved it and would do another one in a heartbeat!

One of my best Gate one tours because everyone one on the boat really cared that my travel companion and I had the best time. At all times our needs were met. A big thank you.

I wanted to take a moment to express my heartfelt gratitude for Krisztina and the unforgettable trip from Munich to Budapest aboard the Monarch Queen rivers cruise. It was an incredible experience, and I can't thank her enough for being our tour director and guide throughout this journey. Her knowledge, enthusiasm, and dedication truly made this trip exceptional. Her storytelling and insights about the places we visited brought history and culture to life, making each destination even more meaningful. The attention to detail and seamless organization of the itinerary made everything run smoothly, allowing us to fully immerse ourselves in the beauty of the cities and landscapes along the Danube. The Monarch Queen was an impressive vessel, and the cruise itself was a delight. From the breathtaking views on the sundeck to the comfortable cabins and delicious meals, every aspect of the journey was top-notch. Krisztina went above and beyond to ensure that each traveler felt comfortable and had their needs attended to. Her friendly demeanor and approachability made us feel like a close-knit group, forging lasting connections with fellow travelers.

Dio was a supreme tour guide. He was professional, highly informed, fun, funny, helpful, and kept us on schedule. He also filled us in on so much history. I learned more from him in 11 days than I learned from years in school. He was always interesting to listen to and made the trip really exciting. I knew that he would take care of whatever we needed, whether it was a restaurant recommendation or pointing out the best place to withdraw some euros. We really appreciated the reminders about how to tip in Italy, how to stay safe, and how to navigate the often crowded and narrow streets. Our other tour guides, including Vanessa, Marco, and Fabrizio, were all so informative, kind, and helpful. The entire trip we felt as if we were in good hands! My husband and I both marveled at how Dio was able to manage everything so smoothly and make it look easy, although we know his job must be difficult and sometimes frustrating! Dio offered service with a smile and never wavered in providing us with excellent customer service. He even found us when we were lost and woke up at 3 a.m. to make sure we made it to the airport for our early flight! We loved our time with Dio and hope we can take more tours with him in the future.

The trip was great. Alessandra was amazing, so very kind, competent and just plain fun. Our local guide Michela was also fantastic. They made a great team and were so very welcoming, caring and supportive. I invited a friend who read the description but found the trip quite the challenger and our guides were wonderful with her. The hotel, though dated in decor, was actually a great place to stay. The rooms were spacious and the beds comfortable. The view was amazing and one of the highlights of the time spent in Sorrento. The breakfast was great each day and the staff for dining were fun and thoughtful, even filling the water bladder for my backpack. The location of the hotel was perfect as there were restaurants close by for the days you came home exhausted, but it was close enough to most of the city to be able to walk and explore in the evenings. It was lovely to not have to pack up and change hotels and I really valued that aspect of this trip.

My trip was fantastic with no disappointments. The boat was clean everywhere; the food was varied and well prepared; the daily and optional tours were interesting and well described by the local guides, and the hotels were well chosen for location and amenities. The trip was my first with Gate1, and I don't see the need to look elsewhere on future trips. My highest compliments to our Cruise Director, Adrian, who left no stones unturned when it came to the safety of the passengers; the efforts to make everyone feel comfortable and satisfied with the trip, and her daily reminders of being aware of personal belongings and their location. She went out of her way to always answer a question or concern with the utmost patience, considering she was tending to 120 travelers. I can't name all the ways she contributed to the success of everyone's trip, but she truly was a great part in making it a wonderful and unforgettable experience. In addition to Adrian, I can't forget to mention the Entertainment Director, Daniele. He was an absolute delight and his comedic ability put everyone in a jolly and friendly mood. He truly enjoyed making us all laugh and have a good time. To that I can add, he was a warm hearted and empathetic man when a situation called for it. His responsibility to help ensure passengers belongings got transported with each new location was never neglected. He is a real asset to Gate1. Lastly, but certainly to be remembered, was our housekeeper, Satria. He was always cheerful and friendly and it was always pleasing to come into our well-appointed room, which he refreshed and tended to at least twice a day. He did a great job. All of the staff are to be commended for their friendliness, efficiency and a job well done. Gate1 has my 100% satisfaction. I hope to see you again in 2024.

I wanted to send the Gate1 team a very sincere note of thanks and appreciation for the best tour leader we have ever had on a family vacation. This was our 3rd time traveling with Gate1, and we have taken countless other tours over the years as well. This Italy tour, and our tour leader Maurizio, were without question our best tour experience we have ever had. When we booked the tour, we were somewhat worried about how the tour and tour guide might appeal to our two teenage daughters. Now that we have returned home, it seems silly that we had those concerns at all. Maurizio was humorous, engaging, well versed in his Italian history, and made both of our kids feel entirely welcomed and involved on each of our many stops along the way. His mix of wit, charm, humor, history, enthusiasm, and humanity struck the prefect chord for my family, and the other members of our tour group. The finale he allowed us to experience at the Gelato location, where the kids got to participate in the making of the authentic Italian treat, was perfect capstone event for our family. Maurizio's professionalism, and passion for Italy was abundantly clear each and every day. It was a real joy to get to know him, and it was an honor to have him impart a fraction of his pride and knowledge about Italy with my family. He is a first rate ambassador for your company, and I simply wanted to make sure that you team was made aware of what a huge difference it made for my family, to have such an outstanding tour guide with us for this trip!

The 12-day tour of Italy was our #6 times with Gate 1. Our discovery trip to Venice, Florence, Rome and Sorrento was an exceptional experience in a large part due to our Tour Manager Mauricio. Maurizio was knowledgeable, humorous, helpful, looking to all details. He even drew and distributed several maps of Italy, describing the history, the regions, and other important information which was really helpful. The whole tour was planned, organized as well as executed perfectly! Every afternoon, the next day activities was posted and the communication was clear, and there was no second guessing. Every day before the tour, Maurizio also shared his recommendations on restaurants, foods, ATM's, sightseeing places where we could spend our free time, of cause, this included where to buy the best "Gelato". He had two little surprises for us along the way and he was so funny, treated us like family not tourist. He possessed a remarkable ability to engage with each traveler, making us feel like a close-knit community from day one. His warm and welcoming demeanor created an inclusive atmosphere, where everyone felt comfortable and excited to explore together. Mauricio was a very responsible professional, by the end of the trip, my husband and I were the last two to leave the hotel for the Naples Airport. Maurizio personally sent us to the airport, actually, he had to rush for the train and back to Rome that morning, but he still came to the check-in counter twice to see whether we had any issues and helped us go through the entire check-in processes which made us very impressive. We cannot say enough about him and also our bus driver Carlo who made sure we arrived safely to all our destinations. We met wonderful people on our trip, and this was one of the best Gate 1 trips that we have taken. Kudos to Gate 1 and Maurizio!! Thanks so much.