Hello. I just want to add to the survey about our trip to Italy. Our tour manager Mercedes was absolutely wonderful! She truly wanted everyone to enjoy Italy. In Florence, my daughter mentioned how uncomfortable the pillows were in the hotel room. When we returned that evening, a nicer pillow was brought to our room - all arranged by Mercedes. It was an appreciated gesture and showed how much she listens and cares. Mercedes is truly wonderful in her role and made our trip even more enjoyable. All the tour guides were so knowledgeable and answered any questions. We enjoyed the history they all shared, including funny anecdotes. After visiting Pisa, lunch being served at the wine tasting was a nice surprise and delicious! The additional dinner in Tuscany (Machiavelli villa) was absolutely amazing! The food was the best; the wine was delicious (we ordered some for home!), and the entertainment was fun and engaging. It was an enjoyable night - one we will not forget. We booked our Italy trip on the recommendation of my brother and his girlfriend who travel yearly with Gate1. I have shared our experience with friends and coworkers telling them how easy it was to travel with Gate 1. We just had to show up and enjoy - the planning and logistics were handled. We look forward to booking our next trip - hopefully sometime soon!

I just had to leave a note with some feedback on the amazing Francesca. She truly embodies the Gate1 promise and was an exceptional tour manager. She made sure to greet us when we arrived at the hotel and ensured there were porters to take care of our luggage when we arrived in Italy and departed Italy. She had what she called "hospitality hour" every evening to answer any questions or give suggestions for our time at leisure. She also provided us with city maps in every city we visited where she would highlight our hotel as well as the best way to get back to the hotel from our last location on the guided tour. This was one of my favorite "above and beyond" steps that she took because there was no stress about how to return to our hotel if we wanted to hangout longer in the city. She kept bus conversation relevant and interesting but also let us take time to nap on the way to the next location. Something that shouldn't need comment but after our last Gate1 trip I feel it's important to mention; Francesca stayed true to the itinerary and didn't move things around to make it more convenient for herself. This was extremely appreciated! Some feedback on the tour itself: this was a perfectly balanced trip with guided tours, optional tours and time at leisure. The two additional optional tours we got to add on once we arrived in Italy were also fantastic! We LOVED having a local guide for each and every city we visited versus the orientation tours we received through much of our time through Germany, Switzerland and Austria. This trip brought back my faith in Gate1 tours and has me so excited for our next trip in September!

The 10 Day affordable italy with Pompeii tour was the most wonderful dream vacation. The tour/trip exceeded all my hopes and expectations. There was absolutely nothing changed or wished different. Our tour guides were all knowledgeable and adding fun facts and details to everything we saw. the main guide, Michela was outstanding. I believe she went above and beyond taking care of our group, making sure we were all happy and safe, getting us where we needed to be while having a great time. I would recommend Michela to everyone I know and hopefully be on one of her tours again in the future. thank you for such a perfect trip!

Just wanted to let you know that our Tour Manager, Ana, is outstanding. We were a party of three traveling together and we all felt like she was very knowledgeable, personable and just a great person. She encouraged unity, yet independence. She made sure everyone was comfortable and got to know everyone on the tour. This was our first travel with Gate 1. Based on this tour led by Ana, we would definitely do another tour with Gate 1. We were very satisfied. Thank you.

We really enjoyed Vanni as a guide. He was very protective of us all and more than willing to share his information on local restaurants and other locations to visit. He does a great job. He's extremely knowledgeable about Italian culture and history. We have made 4 trips to Italy in the last 40+ years and even with that experience under our belts, we still learned a lot from Vanni. I wanted to especially write about our driver Luigi. What a lovely man and an excellent driver. The traffic was often extremely congested and he navigated through with no problems. We always felt entirely safe being in his bus. I would not want to deal with Italian traffic on a daily basis. On the way home from Pompeii, there was horrendous traffic. If not for his knowledge of Rome and its environs, we would have been stuck in traffic for more than an hour. There was a massive tangle of traffic. Luigi knew the city so well, he was able to leave the highway early and wend his way through a number of small streets managing that huge bus as if it were a small car, and got us to our hotel without any major delays. Luigi is a Keeper!

My brother and I like to take brothers trips from time to time. We have used Gate1 several times, and booked a trip to Vietnam for April 2020. As the world closed down, our trip was cancelled. After waiting a couple of years, we decided to change our plans and travel to Italy instead. Gate 1 was very accommodating and helped us with this change. As always, communications were clear and helpful. This was the first time we've taken an independent tour, but everything was perfect. The hotels were clean and located in great spots (especially in Florence and Venice). So what's it like to travel to a foreign country at the tail end of a pandemic? In one word: heavenly! Low crowds, almost no long lines, and very appreciative shop owners and tour operators. I know it won't last forever, but while it does, book your trip! Can't wait to book another one!!!

Is an Independent Vacation from Gate 1 right for you? It was the perfect choice for my daughter and me for our recent trip to Italy. The option was an ideal blend of booking an escorted tour while allowing us time to explore on our own. * We had the security of Gate 1 behind us when flights and hotels were changed - we didn't have to worry about rescheduling. * We had the opportunity to join Gate 1 (and other) tours in each city we visited - the excursion to Pompeii was our favorite. * We had the freedom to explore each city on our own - we especially loved taking the "boat-bus" in Venice and riding the Metro subway in Rome. So if you're feeling just a bit adventurous and want to "cut the apron strings," an Independent Gate 1 Vacation may be the perfect option for you too!

I wanted to reach out to share thoughts on Nicole that my wife and I both felt she did a fabulous job during our trip. She was very knowledgeable and shared much information about each area we visited. We look forward to learning about the history and cultures of areas during our travels and she provided expert information on both. She came across as warm caring and knowledgeable. You are fortunate to call her a Gate 1 representative. Please express our regards and thanks to her.

Our trip to Italy in October 2021 was just what we needed to break out of the COVID doldrums. We were somewhat hesitant to travel and waited until the last week before departure before we made our final decision. GATE1 did everything right in providing safe travel and even made arrangements for our COVID testing (before returning home) to be done at our last hotel. Our tour guide, Fortuna, made our trip so very enjoyable. She seemed as happy as the rest of our small group (there were nine of us) to be traveling again. Fortuna was especially adept at knowing how to pack in the most fun and arranged an awesome variety of experiences each day. We've traveled many times on guided tours but Fortuna was by far our favorite guide. She was skilled at keeping everyone happy and meeting our individual requests. Although we should have guessed there would be wonderful food on this trip, we were overjoyed with the multi-course meals we were treated to at each vineyard. And we sure learned a lot about grapes and wine! Who knew? Balsamic vinegar, rice wine and beer, grappa and awesome vineyards - all such a treat. We are so very glad that we went on this fabulous trip!

My wife and I got back a week ago from spending our Honeymoon on the '14 Day Romantic Italy with Amalfi', and I just wanted to reach out and say how incredible it was. Traveling during COVID with the restrictions changing month-to-month is inherently stressful, but Gate1 did a wonderful job before, during, and after the trip of making sure we knew exactly what was required, and even facilitating the tests while we were in Italy so we could return to the U.S. as stress-free as possible. Everything about Italy, the accommodations, the guides, etc. were perfect, but I absolutely have to give special thanks and credit to our tour manager Lorena. She was so passionate and joyful, and her positive energy helped make the trip so special. At every opportunity she went out of our way to make our Honeymoon better than we ever thought it could be. We absolutely love Gate1. This was our second trip, and we have two more booked for next year. We tell all of our friends that Gate1 is the way to go. From the bottom of our hearts, thank you for everything you do to make these wonderful trips.

My 2 boys and I just returned from a 2 week vacation in Italy (14 Day Romantic). First I want to say that traveling with Gate 1 was a wonderful & pleasurable experience and of course Italy was absolutely Bellissimo. What made the experience over the top was our tour manager, the lovely Ms Larena. I never met anyone who enjoyed her job & people as much as she does. Not only was she a wealth of knowledge but her attention to detail & guidance was impressive which took some pressure of of us as to when do we met, what time and so on. She truly cared for all of us. You can also see how well loved she is by the local guides as well as the everyday citizens of Italy. She is full of love, life and has a heart of gold. When my kids and I departed from Naples she accompanied us to the airport and upon saying good-bye we both had happy tears in our eyes. I don't see her as a tour manager anymore but now she is my friend for life. Thank you Larena & Gate 1 for a memorable time.

I would like to be more specific in my praise for our tour manager, Dionisio, who accompanied us our tour of southern Italy from Bari to Naples. Dionisio was articulate, detailed and personable in his comments for all instructions, his detailed historical and cultural background along the way, and his responses to our questions. He went out of his way to provide extraordinary assistance, particularly to several members of our group who had trouble walking. His enthusiasm for the various places and foods was infectious, and we could not help but be intrigued by our travel experience. Despite the extra paper work that he was constantly required to fill out to satisfy the Covid response protocol in Italy, he was always available and willing to assist in each of our special requests. Finally, on our last day he got up at 4am to accompany a group of us to the Naples airport to make sure that our Covid test documents would be accepted at check in, easing our way for the flight home. In summary, Dionisio was an exceptional tour manager in all respects, and a remarkable representative of Gate 1 Travel!

The trip was phenomenal, amazing! Felt very safe about Covid protocols 24 of us were on the trip 24 received negative Covid test before we left to come home. Wearing a mask inside was the only inconvenience for the trip. There were no incidents we only had to show our US government vaccine card when entering museums and if we ate inside. However we almost never ate inside, because we were in Italy. Our guide was the typical amazing Gate One tour guide. The day guides were also really great. Though I have been a bit unhappy with some of the planning of this trip, sticking with Gate One was the right thing to do. I will continue to tell everyone about how great Gate One does! I will also be booking some more trips.

We had a wonderful vacation in Sicily with Gate1 Travels! Just wanted to say that our Tour Manager Antonella Dicarlo was awesome & is truly an asset to your organization. She is a lovely, kind, helpful person with a bright, sunny personality and extremely efficient, professional, knowledgeable, which made every aspect of our trip such a smooth, enjoyable, memorable experience! We wish her a very Happy Birthday & many Happier, Healthy returns of the day!! Our driver Raymond was exceptional too, not only is he a safe driver but always courteous, helpful, punctual, professional in his dress and attitude! We hope that we can have Antonella & Raymond on other European tours in the future!!!

I had a wonderful time. Milan is such a beautiful city. The transfers were flawless. The hotel was great and very close to the subway. The Lake Como Tour was enjoyable and instructions from Gate 1 were easy to follow. Thank you for another incredible experience.

Our trip was great! February was a good time to visit Italy—no crowds and nice weather. The tour allowed us to see a great number of historic sites and places of interest. Thank you for getting us started on our way Gate 1!

Dan and I really enjoyed the trip. The cruise boat was clean and inviting. Loren was always informative and helpful to all of the group on the tours in each city stop. The crew on the boat was wonderful made sure all passengers were comfortable. The chef and kitchen staff were great serving the perfect portion of tasty food. We had a great and relaxing time. Would recommend this to friends and family.

It was great. Fantastic crew on the Monarch ship and Lorin, the trip director, was phenomenal! I liked that we had ample time in each city to explore on our own.

Most enjoyable. Gabriela is a real asset. I was most impressed with her knowledge, planning and humor - a real winner. I was also impressed by the subject matter experts we met during our tours - Cindy, Paolo and Regina. Punctual, at ease with every tour member, they effortlessly led us through the crowds, offering interesting discourse and highlighting special areas of interest. Their stories helped paint pictures of Italian history as well as the lifestyles of the common and aristocratic peoples across the ages. Thank you for a wonderful trip.

The trip was wonderful and went very smoothly. Very pleased with the Gate 1's arrangements. Flights were as convenient as possible, driver met us at airport, hotel Sini Bernini Bristol was in great location in Rome. The information sent to us from Gate 1 prior to trip was thorough and useful. This was our 4th trip to Rome so visited many of the lesser known sites. Following Rome visit spent a week at a villa NE of Rome for a culinary experience and olive harvest, La Cucina Sabina. Very happy with Gate 1, will use again

The trip was amazing! We especially loved our tour manager, Susanna! She was a wealth of information and so helpful & organized. We wish we could have her on future trips. Susanna ensured the trip was enjoyable for everyone. All the places we went to were fantastic & we enjoyed all the local guides too. We can’t wait to book another trip with Gate 1. Thanks so much!

This trip was fantastic, and far exceeded my expectations! Absolutely loved our tour guide Francesco, and local guides were topnotch. Great accommodations, too. Will definitely recommend this trip to others.

My trip was amazing! Our tour manager Lynn was great, the tours were good, we all enjoyed the location of the hotel right on the piazza, all the flights were on time. Really enjoyed Montecatinini. The bus was clean, comfortable and driven by a good driver. I think I enjoyed that the tour was not full, and we were able to move faster through some sites, and enjoy extra room on the bus. Thanks for a great experience, I am already looking forward to the next one!

Our trip was amazing!!! Giorgio was a fantastic tour guide and took great pains to ensure that everyone was happy ensuring all desires, no matter how big or small, were met. The hotel accommodations we excellent and the meals provided were very appetizing. The tours and tour guides were excellent and very knowledgeable of their area. They answered questions and explained everything clearly. I would not hesitate to recommend Gate 1 tours to anyone. It was a wonderful trip.

We had a wonderful trip! I was nervous initially because I have never been on a tour. I realized if we would have went on our own without the tour we would not have seen half of the historical places and magnificent views and that we did. Our tour guide, Flavia, was absolutely so sweet, knowledgeable and a pleasure each and every day. She made you feel at home. I would certainly recommend Gate 1 Travel to all of my friends and family!

Our trip was awesome. We had no troubles. The hotels were ideally located and were of excellent quality. The breakfast they provided was great. The airport transfers were timely and easy and the train travel was also great. Our Vatican tour was superb. The Ancient Rome tour and Pisa tour were very enjoyable. We cannot wait to return to Italy. We cannot say enough good things about Gate 1. You guys handled everything perfectly and we will recommend you to others.

Our trip to Italy was amazing, incredible and spectacular!!! Gate 1 did an outstanding job! Every detail was executed flawlessly. Our tour guide, Patricia, was exceptional. She was informative and extremely knowledgeable about all the points of interest visited in Italy. She was also extremely helpful, caring and concerned for our group. She was also quite witty. We will certainly consider Gate 1 again on our next trip.

Oh my goodness, we truly enjoyed this trip. So nice to see places we've never been to. Our tour Manager Myriam was the best tour manager yet, and we don't say this lightly - we've been on 11 Gate 1 tours! She was engaging, fun, knowledgeable and really kept the trip interactive. We'd love to do another tour with her any time! The hotels and food were fabulous, especially Grand Hotel Miramare. Our bus driver Roberto was excellent. We honestly could offer no criticism. We're looking forward to our next Gate 1 trip!

Our latest adventure with Gate 1 to Northern Italy and the Lakes region to celebrate out 50th anniversary was all one could expect. As this was our fourteenth trip with Gate 1, we have come to expect nothing less than an excellently planned package and we were not disappointed! From the well appointed and conveniently located hotels, the many wonderful culinary experiences we enjoyed to the unique sights and vistas along the way, nothing was lacking. Our wonderful tour guide Sonia was extraordinary in her attentiveness and desire to accommodate, enlighten and educate all participants of our tour. Already looking forward to next fall’s adventure to attend the Passion play at Oberammergau with Gate 1!

OMG, our trip was amazing. The best trip I’ve ever been on. Every detail was perfect. Everything that Gate 1 promised was delivered beyond our expectations. AND, our tour guide Johnny was the best I’ve ever had. I can’t say enough about him. He provided us with so much relevant information every step of the way, and he was extremely likable and witty and loads of fun. He definitely went above and beyond what I would expect of a tour guide. In fact, I would purchase another trip based solely on the fact that he would be my tour guide. Our entire group loved him. He made our vacation perfect, and we also had an exceptionally nice group of people on our tour. Everyone was friendly and got along, and no one was ever late or difficult. As you probably know, in every group there is usually that one person who complains about everything, but, we did not have anyone that was negative in any way. I formed some friendships that I will continue to pursue. The only bad thing is that I will truly miss the wonderful people in our tour group (40 people), but most of all Johnny our tour guide. To sum it up, Gate 1 was like a well-oiled machine. Everything worked perfectly, and you get everything that is advertised. No surprises or hidden costs. You get a high quality tour for a reasonable price. I would recommend Gate 1 to everyone.

Wow! Truly one of the best vacations we have ever had. Dani (tour guide) was fantastic - took special care of my 6'7" husband with seating on the bus and even put together a large table for our family and two other families since our children became fast friends, the driver Luigi lulled everyone to sleep with his excellent driving, all the guides were knowledgeable and the Gate 1 employee that met us at the airport in Naples at 4:00 a.m. was a godsend. We got to know just about everyone (40) personally on the tour and made many new friends. Extremely pleased that there were young people on the trip - my daughter (18 years) really had a great time ... In fact, one of the girls she met is going to Boston University and will be living on the same street as my daughter who will be attending Berklee College of Music and they are just 15 minutes from one another. We are even talking to the other families about another trip to Egypt or Spain!! Yes, this was a great trip from Gate 1 Travel.

This Italy trip was AMAZING!!! A trip which I will cherish for my entire life. Not only did I make some new friends on the tour, but I also wanted to congratulate ViVi our guide tour for an exceptional job. We had a lot of surprises along the way, such as eating lunch at the Vatican city, tasting local espresso in Naples and all of the local recommendations which were made by her. As usual, we all wanted more time in certain areas but knew we were on a time schedule. Definitely will come back to Italy to explore!!! Our driver was exceptional and ensuring we had a good time on the bus during all of our local stops and long drive along the Amalfi Coast. I did a lot of shopping and was very pleasantly greeted by Marianna at the airport who ensured all of my pieces of luggage were taken care of safely and sound, until my arrival back home to the US!! She was amazing!!! I would take this trip a thousand times over, but with Vivi!!! What a phenomenal woman!!! Can not wait for my next trip next year celebrating my 60 bday!!! Thank you for having this trip and making sure you pick the best tour guides!!!

It was wonderful! Our tour guide, Francesco was very knowledgeable and took care of everything. We had a great group of fellow travelers and enjoyed sharing our experiences with them. We learned a lot about the history of each city as well as the beautiful scenery. The food was delicious and the accommodations were good. It was very hot most of the time which was very tiring but we were still able to enjoy everything. We would definitely travel with Gate 1 again and will tell all of our friends and relatives about our experience. We really have no negative comments about the trip. Thank you for your assistance Gate 1!

Our trip with Gate 1 river cruises was amazing. The boat, captain, staff, chef, and cruise director were professional, well-informed, and friendly. Lorin, the cruise director, really made our trip. All excursions, guided tours, and transportation were flawless. It was an incredible trip and we will be back. Way to go Monarch Princess!!

The trip was fantastic- one of the best trips we ever took. The river cruise was terrific- the cabin, dining room and lounges were beautiful. The ship crew was so friendly. The food on the ship was excellent. Our cruise director, Katerina, worked so hard to make every one happy and she succeeded. The evening entertainment with Amir was so much fun. We are telling our friends to take a river cruise with Gate 1.

Excellent, enjoyed it very much. Appreciated all the effort staff made right across the ship. Also the booking process, payment process - absolutely everything was easy. Thank you Gate 1. We loved how organized everything was and big credit and thanks to absolutely everyone on that ship ... Love you Gate 1. You will be seeing us again.

It was absolutely fantastic!!! We had a marvelous time. Our fabulous tour guide Maria was AWESOME!!! She was Professional, knowledgeable, classy, fun, personable, and kind. Our family can sometimes be a little challenging but she handled us with such great care, respect, patience, and kindness. She kept us on schedule and moving to ensure our tour of Italy exceeded our expectations and it did!!! We are already planning our next trip with Gate 1.

The trip to Italy was beyond amazing! Our tour manager, Lorena, was absolutely superb with her professionalism, humor, kindness, and friendliness. We are extremely grateful to both her and Gate 1 for giving us the most magical experience ever. The sights were beautiful and the people were even better, and we will definitely travel with Gate 1 in the future.

It was beyond our expectations!!! The ship was beautiful, all the crew were so friendly and Alex, our tour director, was fabulous. We had an absolute wonderful time. Already looking for next years vacation.

I enjoyed my trip a lot! It was remarkably enhanced by our Tour Manager Gabriela who with her friendliness, responsibility, punctuality, knowledge and respect made me feel safe, secured and able to enjoy every minute of my Gate 1 vacation time in Italy.

Our honeymoon trip to Italy was just simply amazing. Our tour manager Susanna did a splendid job keeping us on track with the tour schedule and while providing as much knowledge about the areas we've visited and its history. My husband and I certainly adore her, she was kind, warm, professional, and we all felt very comfortable with her.