9 Day Seine River Cruise

Cabin E
Monarch Countess

Cabin D
Monarch Countess

Cabin C
Monarch Countess

Cabin B
Monarch Countess

Cabin A
Monarch Countess

Suite
Monarch Countess

2024 Dates & Prices Single Supplement: $1300
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River Cruise Package Includes

Round trip flights New York-Paris, Paris-New York
Other departure cities available. Click on date of departure for selection and prices
Airline taxes & fuel surcharges
7 nights outside cabin aboard the Deluxe Monarch Countess
River port charges of $190 per person
Cruise porterage
All transfers included only with airfare purchase on package arrival & departure dates†
20 meals: 7 breakfasts, 6 lunches, 7 dinners
Cruise director & activities host throughout cruise
Services of local guides in all major cities
Shore excursions per itinerary
Entrance fees per itinerary
Comfortable wireless earphones for enhanced touring during excursions

Special Features

In Auvers-sur-Oise, view Ravoux Inn where Van Gogh spent the final days of his life
Explore Chateau Gaillard, built by Richard the Lionheart
Visit the historic city of Rouen with its beautiful medieval quarter
Tour the home of Claude Monet in Giverny and view the tranquil gardens that inspired his masterpieces
Tour Paris, the historic City of Lights and view the Eiffel Tower, Les Invalides and the Latin Quarter

River Cruise Features & Amenities

Welcome dinner and farewell dinner
Wine and beer with dinners
Locally inspired recipes
Early riser breakfast in addition to buffet breakfast
Complimentary Wi-Fi access in public areas
Self-serve coffee and tea station
Lounge serving premium spirits
Fitness center
Non-smoking ship interior
Shore excursions conducted exclusively in English

Know Before You Book - High & Low Water

European river cruising has gained in popularity for very good reason. It's a relaxing and convenient way to experience Europe while enjoying the comfort of a deluxe ship. However, before making the decision to reserve your vacation, please be aware of potential conditions which may impact your cruise. While most of the time river cruises operate exactly as planned, weather conditions may result in high or low water levels which impact a ship's itinerary and, on occasion, render a ship unable to sail at all. On very rare occasions, other events such as heavy fog, a damaged lock, or an incapacitated vessel blocking the river, may impact a sailing. These events typically occur with little or no notice. In the event that a cruise is partially or completely impacted, the itinerary will be operated by deluxe motor coach, accompanied by a Tour Manager, with overnights in hotels. When the option exists, the operator will "swap ships" with another vessel sailing in the opposite direction, retaining the sailing experience. Crew, ship and cabin configuration may differ. The itinerary will include as many of the originally scheduled sightseeing features as possible, considering the travel time and distances required, as well as meals. While it is not possible to recreate the more leisurely comforts of sailings, we will endeavor to provide a comparable itinerary. These alternative services will be provided at no additional charge.

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. There is a potential for a small number of sailings to be impacted by river water levels, or other factors which may impact safe navigation. This may cause part or all of the cruise itinerary to be operated by motor coach and may also involve hotel accommodations.

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DAY 1, Thursday - Depart for France
Depart for France

DAY 2, Friday - Cruise Embarkation in Paris
Arrive in Paris and transfer to the ship. Embarkation begins at 2 PM. After arrival formalities, time to relax on board. Tonight, meet your Cruise Director and enjoy a welcome dinner, as it sets the mood for your delightful river cruise
Overnight: River Cruise
Meals: Dinner

DAY 3, Saturday - Arrive in Conflans, Auvers-Sur-Oise
This morning, arrive in Conflans. Embark on a tour of the quaint town of Auvers-sur-Oise, and learn about Van Gogh's troubled life. View Ravoux Inn, where he rented a room, and spent the final months of his life. During his time in Auvers-sur-Oise, Van Gogh was very prolific and painted over 70 works. View the cemetery where he is buried and return to the ship for lunch. This afternoon perhaps, join the optional tour to magnificent Versailles to witness the grandeur of French classical architecture
Optional: Palace of Versailles (PM)
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 4, Sunday - Les Andelys
Enjoy an informative presentation on Château Gaillard this morning, as the ship sails towards Les Andelys. Disembark and head up to Château Gaillard, built by Richard the Lionheart. Explore the grounds and admire the panoramic views of the Seine and of the charming town at the foot of the hill before returning to the ship. On board, attend a lecture on the life of Joan of Arc
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 5, Monday - Caudebec
Spend the day at leisure in the quaint town of Caudebec. Take a stroll along the riverfront promenade and continue to the historic center. Admire the intricate carvings in the entranceway and the ornate bell tower of the 15th century Gothic church of Notre-Dame. Perhaps, join the optional full day tour to Normandy Beaches. Immerse yourself into World War II history during this tour. View Utah Beach, and then make a stop at the Ranger Memorial at Pointe du Hoc. Continue east to visit Omaha Beach and the site of the Normandy American Cemetery and memorial. The cemetery covers 172.5 acres and contains the graves of 9,387 American soldiers
Optional: Full Day Normandy Beaches with Lunch
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 6, Tuesday - Rouen
This morning, enjoy the sailing towards Rouen or join the optional Half Day Honfleur. Discover the historic city of Honfleur. View Vieux Bassin, the old harbor with its half-timbered houses, and colorful boats, Church of Saint-Etienne, Sainte-Catherine Church, built entirely out of wood, and the Lieutenancy, an ancient medieval fortification. Conclude the tour with a tasting of local cider and fresh crepes. After lunch onboard take a walking tour of the medieval quarter of Rouen. View the Gothic Notre-Dame Cathedral that inspired Claude Monet to paint the cathedral series and the famous Gros Horloge, a 16th century astronomical clock. Walk through the cobblestone streets lined with half-timbered storybook houses and view the courthouse and the Market Square where Joan of Arc was martyred
Optional: Half Day Honfleur (AM)
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 7, Wednesday - Vernon, Giverny
Arrive in Vernon this morning and disembark the ship for your excursion to Giverny, home of Claude Monet, one of the world's greatest impressionist painters. Walk through the famous gardens that inspired many of his masterpieces, including his famous "water lilies" series of paintings. In the afternoon, free time to discover Vernon, before you set sail for Paris
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 8, Thursday - Panoramic Tour of Paris
Begin the day in Paris, the City of Light, with a panoramic tour, including a drive along the Champs Elysées to the Arc de Triomphe. View the iconic Eiffel Tower, Les Invalides, the Latin Quarter, and the lively Opera district. Spend the afternoon at leisure, or join the optional half day tour to Montmarte. Explore Montmartre with its bohemian vibe. View the Moulin Rouge and walk along the winding lanes to mingle with street artists selling their wares at Place du Tertre. Spectacular views of the city await you from the steps of the Sacré-Coeur Basilica. Afterward, enjoy a drink at a local bistro
Optional: Half Day Montmartre (PM)
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 9, Friday - Depart France
Transfer to the airport for your departure flight. Disembarkation will end at 11:30 AM
Meals: Breakfast

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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.

Monarch Countess

7 Day Paris to Paris - Cat. E Indigo Deck Outside Cabin with Window

Ship Profile

Monarch Countess

7 Day Paris to Paris - Cat. D Sapphire Deck Outside Cabin with French Balcony

Ship Profile

Monarch Countess

7 Day Paris to Paris - Cat. C Sapphire Deck Outside Cabin with French Balcony

Ship Profile

Monarch Countess

7 Day Paris to Paris - Cat. B Royal Deck Outside Cabin with French Balcony

Ship Profile

Monarch Countess

7 Day Paris to Paris - Cat. A Royal Deck Outside Cabin with French Balcony

Ship Profile

Monarch Countess

7 Day Paris to Paris - Cat. Suite with French Balcony

Ship Profile

Book your Optional Tours before you travel. See more, save time, save money.

Tours purchased while travelling may cost an extra 10% or more
Tours often sell out. Avoid disappointment
Save your cash. Credit card processing may not be possible locally

Travel insurance only covers services purchased prior to departure
Book Online or call to book these tours up to 1 week before your departure
The day the optionals operate varies by the day of the week

Palace of Versailles

Relive the glorious period of Louis XIV, XV and XVI as you pace one of the largest and most influential formal gardens in the world. Today's tour takes you to Versailles Palace to witness the grandeur of French classical architecture. Visit the Palace and extravagant State Apartments, including a guided visit to the Reception Halls, the Royal Bedroom, and the Hall of Mirrors. You will also have time to walk the palace grounds and formal gardens, designed by Andre le Notre, at your leisure. Enjoy VIP access and skip the lines on this unforgettable tour.

Approximate tour duration is 4.5 hours.
Advance purchase is highly recommended for this tour. Tickets are not available for purchase locally.

Day #3	01 Apr 2024 - 31 Mar 2025	$85.00

Full Day Normandy Beaches with lunch

Turn your attention to World War II and the D-Day invasion, a day that is remembered for bravery and sacrifice and the liberation of France. Visit the Ranger Memorial at Pointe du Hoc before continuing east to visit Omaha Beach and the site of the Normandy American Cemetery and memorial. The cemetery covers 172.5 acres and contains the graves of 9,387 American soldiers. Enjoy your lunch at a local restaurant in the town of Arromanches, just a few steps away from the beaches.

Approximate tour duration is 8 hours.

Day #5	01 Mar 2022 - 31 Mar 2025	$129.00

Full Day Normandy Beaches with lunch Thumbnail

Half Day Honfleur

Discover the historic port city of Honfleur, located on the Seine estuary, in the Calvados region of Normandy. Explore Vieux Bassin, the old harbor with its half-timbered houses, and colorful boats, immortalized by several of the world's greatest impressionist painters. View the Church of Saint-Etienne, Sainte-Catherine Church, built entirely out of wood, and the Lieutenancy, an ancient medieval fortification. During the tour, you will enjoy a tasting of local cider and fresh crepes.

Approximate tour duration is 4 hours.

Day #6	01 Jan 2024 - 31 Mar 2025	$75.00

Half Day Montmartre

This afternoon, explore Montmartre, one of Paris' popular neighborhoods. Montmartre with its bohemian vibe, was once the home of famous artists like Van Gogh, Toulouse-Lautrec, and Renoir. View the Moulin Rouge and walk along the winding lanes to mingle with street artists selling their wares at Place du Tertre. Spectacular views of the city await you from the steps of the Sacré-Coeur Basilica. Afterward, enjoy a drink at a local bistro.

Approximate tour duration is 4 hours.

Day #8	19 Sep 2022 - 31 Mar 2025	$59.00

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.

Getting Ready to Go

Passports and Visas

It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?

If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation

A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection

Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones

Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another

When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555

WiFi Access

WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

River Cruises - Internet access is provided onboard Monarch ships, but quality may vary depending on the location and while sailing. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling

All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
Wash your hands regularly and carry hand sanitizer.
Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.

Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)

For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:

Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
Avoid attire with political or religious messages that may offend other travelers
Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
Refrain from conversation or talking on mobile phones while commentary is in progress
Respect the mandatory seat rotation policy on the coach
Make use of the available hand sanitizer on the coach to support a healthy environment
Seek approval before taking photographs of other tour participants
Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing

France - Spring and Fall: 45–60°F; Summer: 60–80°F; Winter: 30–45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat.

France Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#france-weather

About Drones

Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations

Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

SEINE RIVER CRUISES: Books
Vincent and Theo: The Van Gogh Brothers by Deborah Heiligman Claude & Camille
A Novel of Monet by Stephanie Cowell
The Longest Day by Cornelius Ryan
The Baker's Secret: A Novel by Stephen P. Kiernan
The Little Paris Bookshop: A Novel by Nina George

SEINE RIVER CRUISES: Films
Saving Private Ryan (1998)
The Messenger: The Story of Joan of Arc (1999)
Paris, I Love You (2006)
Midnight in Paris (2011)
Loving Vincent (2017)

Preparing for Your Trip

Reconfirming Flights

It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments

As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs

Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)

If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck^® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing

Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage

Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In

Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure

Arrive On Time

Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In

If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers

Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services

Avoiding Jet Lag

In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food

Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class

Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights

In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights

If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance

The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays

On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights

In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection

If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage

If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure

Arrival Procedures

Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. Be wary of airport scammers who offer unwanted assistance. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

River Cruise Docking Locations - Paris - Docking locations are strictly controlled by the river authorities and could be confirmed up to approximately 25 days prior to departure. If you are traveling independently to your ship, we recommend that you print the map and bring it with you to help you find your ship. Please note that the final docking location is determined by the Paris Port Authorities and is subject to change, in which case, we will make every attempt to contact you with the new details. In the event you can not locate the ship please call the number of your ship below.

Monarch Countess - If you are unable to locate the ship, please telephone the ship reception to receive the most recent docking information.

* Ship reception/Hotel Manager: +49 152 01506217
* Cruise Director: +421 917 707 166
* Local office emergency number: +421 907 707 947

Monarch Countess Docking Locations in Paris

Sailing Date * Itinerary * Dock
Apr 14, 2023 * Paris - Paris * Javel bas amont - Port de Javel Bas, 75015 Paris
Apr 21, 2023 * Paris - Paris * Javel bas amont - Port de Javel Bas, 75015 Paris
Apr 28, 2023 * Paris - Paris * Javel bas amont - Port de Javel Bas, 75015 Paris
May 5, 2023 * Paris - Paris * Javel bas amont - Port de Javel Bas, 75015 Paris
May 12, 2023 * Paris - Paris * Javel bas amont - Port de Javel Bas, 75015 Paris
May 19, 2023 * Paris - Paris * Issy les Moulineaux - Quai du Président Roosevelt, 92130 Issy-les-Moulineaux
May 26, 2023 * Paris - Paris * Javel bas amont - Port de Javel Bas, 75015 Paris
Jun 2, 2023 * Paris - Paris * Javel bas aval - Quai André Citroën, 75015 Paris
Jun 9, 2023 * Paris - Paris * Javel bas aval - Quai André Citroën, 75015 Paris
Sep 1, 2023 * Paris - Paris * Javel bas aval - Quai André Citroën, 75015 Paris
Sep 8, 2023 * Paris - Paris * Issy les Moulineaux - Quai du Président Roosevelt, 92130 Issy-les-Moulineaux
Sep 15, 2023 * Paris - Paris * Javel bas aval - Quai André Citroën, 75015 Paris
Sep 22, 2023 * Paris - Paris * Javel bas amont - Port de Javel Bas, 75015 Paris
Sep 29, 2023 * Paris - Paris * Javel bas amont - Port de Javel Bas, 75015 Paris
Oct 6, 2023 * Paris - Paris * Javel bas aval - Quai André Citroën, 75015 Paris
Oct 13, 2023 * Paris - Paris * Javel bas aval - Quai André Citroën, 75015 Paris
Oct 20, 2023 * Paris - Paris * Javel bas aval - Quai André Citroën, 75015 Paris
Oct 27, 2023 * Paris - Paris * Le Pecq - Quai du 8 Mai 1945, 78230 Le Pecq, Frankreich

What To Do When Your Flight Is Delayed

Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures

If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers

Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations

Hotels

Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out

Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

River Cruises

Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Countess cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. While double docked, ships often continue to run their engines for air-conditioning and other services. Depending upon the wind direction, residual engine fumes may enter some cabins. This is a temporary situation, alleviated once the ship moves. We reserve the right to make ship substitutions with those of equal standard.

At Your Destination

Eco & Sustainable Tourism

We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities

Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: European River Cruises

River Cruise
Crew (Shared by all crew members): US $14 per person per day
Cruise Director: US $4 per person per day
Activity Host: US $2 per person per day
Local Guide (Offers in-depth information at specific locations): US $5 per person per day of sightseeing, US $3 per half day
Local Driver (Provides chauffeur services at specific locations): US $5 per person per day, US $3 per half day

Crew gratuities will be shared by all crew members and may be paid via the on board ship account (excluding Douro River Cruises) or dropped in the designated box at reception. Gratuities for the Gate 1 Cruise Director, Activity Host, and local service providers should be paid in cash and given to the person directly.

Pre- or Post-Cruise Land Tour
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day
Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day
City Host (Gate 1 hotel assistant): US $4 per person per day
Hotel porters and wait staff: Included

France - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing

To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)

Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally

On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Water Level

A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.

Currency

We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

France - The Euro is the currency of France.

European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board.

Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.

Credit Cards

While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping

Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

France - In Paris, stores are open from 10 am to 7 pm, Monday through Saturday. Larger stores are open Sunday from noon until 6 pm Many large department stores and designer boutiques are located in Paris. The French countryside is known for its quaint shops, farm markets and vineyards. Good buys include lace, crystal, glass, and fine wines and liqueurs.

Your Safety is Very Important

Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

Always use seat belts (if provided)
Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
When possible we suggest traveling in pairs or groups when moving about independently
Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom or in containers on the sun deck, marked clearly. When leaving the ship, kindly pick up your boarding pass from the reception desk and promptly return it upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.

Tourist Street Scams

Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
Use only official taxis and check the change you receive from all taxi drivers and vendors;
Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
Don’t tip beggars;
Wear the shoulder strap of your bag across your chest;
Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.

Local Emergency Phone Numbers

France

General Emergency: 112

Languages

France - French is the local language. English is generally spoken in tourist areas.

Electricity

Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

European River Cruises - The voltage used is 220 volts.

France - The voltage used is 220 volts.

Monarch Countess - The voltage used is 220 volts.

Code of Conduct

France - Shaking hands is the standard greeting. Closer acquaintances and friends may kiss both cheeks. The form of personal address is simply Monsieur or Madame without a surname and people may not immediately offer to be familiar on a first name basis. Casual wear is appropriate, but more stylish dress would not be out of place. Smoking is prohibited on public transport and in cinemas and theaters.

Meals & Dietary Requests

Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Holidays

On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - France

Holidays 2023

Jan 1: New Year's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
May 1: Labor Day
May 8: WWII Victory Day
May 18: Ascension Day
May 28: Whit Sunday
May 29: Whit Monday
Jul 14: Bastille Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2024

Jan 1: New Year's Day
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
May 1: Labor Day
May 8: WWII Victory Day
May 9: Ascension Day
May 19: Whit Sunday
May 20: Whit Monday
Jul 14: Bastille Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Disabled Facilities - European River Cruises

Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators aboard the ship, so passengers will be required to climb stairs to access the different decks of the ship. Kindly refer to our Terms for additional information.

Embarkation

Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage.

Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise.

Disembarkation

You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.

On Your Cruise - European River Cruises

Attire:
River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.

Language:
The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English.

Meals and Dietary Restrictions:
There is open seating in the dining room for lunch and dinner. Please see your Maître d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.

Smoking:
Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.

Amenities:
A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.

Medical Services:
Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request.

Excursions:
During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Walking:
River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. There are no elevators aboard the ship, so passengers will be required to climb stairs to access the different decks of the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.

Children:
The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age.

Telephone:
All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.

Internet Onboard:
The Monarch ships offer complimentary internet access onboard which is accessible in both public areas and cabins. This is basic internet and is based on regional satellite for river cruise ships. Connection quality varies and, at times, may be slow. Normally, you should be able to browse the internet, check your email, access international publications, and view social media accounts on your personal device(s) during your sailing. However, you will be unable to download movies or video, send videos or access streaming services. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather. In addition, populated ports where many ships are utilizing the same satellite signal may cause slower online connections than you are accustomed to at home. Prior to departure, we recommend you purchase an international plan with your phone provider which will typically provide similar coverage to your domestic plan's talk, text, and data allowances.

Mail:
Any mail with postage can be handed in at the reception. It will be posted at the next port of call.

Gate 1 Traveler Photos
Professional Photos

8 Day Essential Paris & London, August 2023

Wanted to tell you how delightful our tour agent was. Adoram he went above an beyond as a tour guide. He made our trip very memorable. He was very knowledgeable about the areas we visited, and added special little touches to make our vacation even more special. I can't say enough about him.

Judy Z.

Treasures of Provence, August 2023

My mother and I had a fantastic time on the 12 Day Treasures of Provence tour. The itinerary was an exciting cultural mix that was very well paced. The food and wine were delicious. Our tour guide Siméon went above and beyond to make the trip comfortable, informative, and fun. I would not hesitate to recommend this tour to anyone. I've been on many Gate 1 trips and all of the guides have been terrific, but I can truly say Siméon is one of the best!

Andrea R.

14 Day Classic France, August 2023

Our trip was unforgettable! France is a beautiful and amazing country. 14 days went by so quick. First of all, we couldn't ask for a better guide and tour manager. Elsa was not only very knowledgeable of her job, she has the nicest personality and can do anything possible to make every bodies experience a good one and smooth sailing. What I mean is aside from the tour itself, she passes out water to everyone in the am and pm while on the bus, helps out with luggage transfer to the rooms when there is short of staff, helps out in the restaurant with setting of our tables coz the restaurant was very busy with other customers and of course attends to our concerns. We were on the dot with our schedules because of her plus of course we overall were also very respectful of time slotted. It was very evident that Elsa was not only passionate with her job, she loves it and she loves people. Our driver, Vasco was a very skillful driver and he made us confident that we reach every destination on time as well as safe. Thank you Gate1 for a good experience with your company.

Nancy E.

14 Day Classic France, August 2023

We had a very nice and beautiful Classic France Tour. This was made special by our Tour Director Ms Elsa and our driver Vasco. Ms Parent was the best Tour Director: she was very knowledgeable about the places we went to and much more. She was very caring and compassionate with her group. Always respectful of everyone. Very professional but with also a good sense of humor. We learned so much about France that we did bot know about. It made us want to go back to France and stay there longer. I want her to be our Tour Director again for our next trip. Such a very pleasant person and very knowledgeable about what she does. Couldn't have a better companion in our tour! Our driver Vasco was a very careful driver and knows his route. Very professional. Very knowledgeable about his route to places we went to. I have heard so many good things about Gate 1 Travel from our tour group that we plan on tours again with Gate 1 Travel.

Monina E.

13 Day Kaleidoscope of France, July 2023

My wife and I would like to take this time to let you know how great our recent tour to France was, and that we believe it was largely due to our tour manager, Craig. From the first day we arrived, Craig went above and beyond to make us feel welcome and to accommodate us in any way that he could. He made sure that from the beginning everything was explained and clear, and he always made sure our safety was a priority. From his first introduction upon arrival, my wife and I knew that we were in good hands, and Craig never let us down one time throughout our 11-day journey. As this was our third gate 1 tour, we expected a good tour manager, but Craig simply blew our past experiences out of the water. He often provided samples of local foods and drinks to enrich our experience of France, and whenever we would stop at a restaurant he would never step away until he made sure that we were all taken care of first. He always provided maps and suggestions for us during our stops on tour, while also managing to ensure that we got to see everything that we intended to on the trip. He even made sure that my birthday - which was at the start of our tour - was celebrated not once, but twice during our journey! I know that most people may say that this was simply his job and that he was just doing what he gets paid to do. We, however, recognize that Craig went way above and beyond what was expected to make sure that our journey was as safe and enjoyable as possible. We hope that this email can shed some light on the true asset that Gate 1 has in Craig, and we both hope that he gets recognized for all his hard work and dedication to his craft. We simply can't say enough good things about Craig, and we can only hope that any future tours we take have a manager that comes close to being as awesome as Craig.

Jonathan W.

Treasures of Provence, July 2023

We had a wonderful time during our trip in south of France with Ian our tour director!!! He welcome us in Paris and made us feel like he was escorting his personal friends through Provence. He was so knowledgeable and had a great sense of humor so our small group of seven people felt like being a family. We were entertained! We had a lot of fun! I would highly recommend him! Also the whether, the hotels and the itinerary were absolutely perfect. Thanks Gate 1!!!

Margareta I.

9 Day France with Loire Valley & Normandy, June 2023

Just returned home from French tour with Gate1 and a great tour guide, Adoram. We wanted to say how much we enjoyed the tour, but most importantly our Tour Guide, Adoram. He was exceptional in weaving the local history with its culture and really knew a lot about the architecture of so many different buildings. He was excellent at communicating with each moment of the trip that we had together. Like on the bus he would utilize time to clearly tell us what the history was, why events took place and how the people responded to historical current events. He was very aware of each of his clients needs and desires most the day long. He really helped us to know which sites we might have the most interest in and why. He was so very organized in most all aspects of his responsibilities. We essentially had no anxious moments. The food was wonderful and the hotels were excellent.

Barry S.

9 Day France with Loire Valley & Normandy, June 2023

My husband & I had a great time! We saw a lot in a short time as it was an express trip. Seeing the beaches & cemetery in Normandy fulfilled a life long dream for my husband. For me it brought a deep respect for the American troops & what they sacrificed. Trip manager Corina was terrific & so was our bus driver. Thank you again Gate 1! This was our 5th trip & have 3 more booked!!

Joleen F.

9 Day France with Loire Valley & Normandy, June 2023

Hi Daniel...France was great. I have to say after traveling internationally for 48 years, Anne was the best tour manager I have ever had. She is incredible. Organized, fun, happy, and somehow herds 40-60 people well. Caring and interested in people. This trip hit just the places that I wanted to see...Normandy, Mont St. Michel, Loire Valley Chateaus, Chartres Cathedral, Paris, Giverny...it was perfect for me. The places we stayed were wonderful...walkable to interesting sights and dinners. The farewell dinner and another dinner were so perfect. Also...the timing at each stop was adequate, not too long or too short. That is a feat in itself. Excellently done. Weather cooperated...and the group dynamics were excellent. We all enjoyed getting to know each other. I keep finding that on all the Gate 1 trips that I take...interesting people...their lives, purposes and travels. Thank you for creating this company and the tours! Looking forward to many more.

Catherine R.

9 Day France Walking Tour with Normandy & Paris, June 2023

Wonderful experience. Thank you so much!

Sun T.

8 Day Essential Paris & London, May 2023

My first time traveling with gate keepers, it was seamless. This will be my travel company of choice from now on!!!

Christine D.

8 Day Affordable Paris & London, March 2023

I just returned from our 8 day London/Paris trip, and as always, was very delighted !. The Gate 1 tour guides have all been exceptional, and Simeon was absolutely wonderful! Our group dinner the first night in Paris was THE BEST one so far!( THIS WAS MY FOURTH TRIP WITH GATE1) The food, local entertainment, and staff were all THE BEST and was the perfect evening to begin our trip. Our hotel in Paris was nice, but the one in LONDON was FIRST RATE ALL THE WAY!!! i ABSOLUTELY LOVE GATE 1 AND HAVE SUNG THE PRAISES OF YOUR COMPANY TO ALL MY FAMILY AND FRIENDS!!! I look forward to many more trips with Gate 1.

Gloria P.

9 Day Affordable France, March 2023

This trip to France was the 13th time we have used Gate 1's services. Our Tour Manager Laura was fantastic. She has a welcoming, upbeat personality and a great sense of humor. She is extremely knowledgeable about French history, culture and politics, so we got a lot of great information all during the trip. The hotels we stayed in were all comfortable and in good locations. Bob and I have been to Paris many, many times, so we did not require suggestions and help from Laura while in the City - we actually came several days early to enjoy some museums and a Philharmonie concert before the trip even kicked off. Laura was extremely helpful to the other (24?) members of the group offering suggestions for restaurants and fun things to do and places to go. The visit to the Normandy Beaches was humbling and inspiring - especially the 2nd Ranger memorial at Pointe du Hoc ( my son, like Earl Rudder, Lt. Col who lead the raid is an Aggie) so we were very interested in that stop. Loved visiting and climbing to the top of Mount St. Michel, and seeing the four castles we visited in Tours and the Loire Valley. It felt like walking into the pages of history. Our two bus drivers did a good job. I took 2,000 photos and will have great memories for years to come from this trip. Our Tour Manager Laura was probably the best guide we have ever had. Anyone who has the opportunity to spend time with her, will count themselves blessed and very lucky. Thanks once again for a wonderful Gate 1 Experience. In all these years, we've never truly had a bad one.

Mary

8 Day Christmas Markets of Switzerland & France, December 2022

My sister and I recently traveled on the Christmas Markets trip to Switzerland and France. This was our first Gate 1 trip and we weren't sure what to expect, the trip was amazing! Our tour manager, Nadine, was there to greet us at the hotel the moment we arrived - and saw us off on the last day as we departed for the airport. Nadine was professional in every way and an expert in each of the towns/Markets we visited. Our 8 day trip was executed with precision so we were able to see and learn so much more than we would have on our own. I will highly recommend Gate 1 to my friends.

Julie P.

8 Day Paris & Nice by Rail, October 2022

First of all I want to say how much I was impressed with Gate 1 service and how efficient Gate 1 was. Our trip was not even an accompanied trip and despite the fact it was an "independent" trip, we received excellent service. The information we received before our trip was precise, complete, well organized, clear. Airline, hotels, train transfers from airport to hotel in Paris and hotel to airport in Nice, had been well planned and smooth. I also want to command Gate 1 for the two excursions tours we took in Nice. The company you chose was excellent. Our driver/guide was absolutely great. I have used several travel companies before. Gate 1 was the best and I want to continue using it from now on. You have gained my loyalty with your efficiency and service.

Maggy M.

9 Day France with Loire Valley & Normandy, October 2022

Wowsa !! I cannot stress how wonderful this trip was thanks to Jenny our tour guide. She went above and beyond to make this trip an experience I won't forget. My only wish would be that she did other trips. Alas, she does not otherwise I would be on that trip tomorrow!! Gate 1 had a great daily itinerary that covered big and small sites that Jenny gave us a history of before each stop. It really made you understand and get a feeling for the background of the people and the site. Our bus driver Yuris was an excellent driver and helpful to all of us and especially to anyone with mobility issues. Great guy !! A wonderful trip with amazing sites to visit, thank you !

Donna C.

12 Day Discover Northern France, October 2022

Fabulous. The only downside is the flight to and from our vacation and you had nothing to do with that. We had a small group. Only 14 of us. Everyone was just as invested as we were in our vacation. Everyone got along and our tour manager was the best. Robby was so good. Can't think of any negative. I liked his humor. I like that we had individual tour guides for some of the venues we went to. They seemed to be experts in their field. I got so much more out of the Louvre and Versailles with our tour guide. We feel like we really got our money's worth for this trip. It was a trip we had wanted to do for a long time. It was well worth it. France exceeded our expectations.

Janet M.

Treasures of Provence, September 2022

Our trip to Paris and Provence was amazing. You go to Paris to fall in love, and we did. Craig was amazing, he opened our eyes and hearts to the love and joy that is France. His knowledge of the art and history was so informative. I could recommend this trip to anyone and hope they get Craig.

Patricia S.

8 Day Essential Paris & London, September 2022

It was the most amazing experience we've ever had although this was my 3rd trip to Europe but this time, with my husband. Thank you Gate 1 Travel for the wonderful accommodation. Adoram was our Tour Director from Paris to London and he did a wonderful job. Kudos to him! I even left my sunglasses in the tour bus , the driver's name is Ashian, while on tour to Stonehenge. My husband told Adoram and the next day I got it back. We found out Ashian came back just to dropped it off to Adoram in the hotel. Thank you so much to Ashian! We were 3 couples that went together on this trip as well.

Loida S.

12 Day Discover Northern France, September 2022

We had a wonderful tour with Robby our tour director. The weather couldn't have been better and the itinerary was top notch. We especially were entertained and educated by Nicolas on our Versailles tour. Robby was a lot of fun and ran a tight ship. He would give us a lot of information before we got to our next stop and was very clear in his directions. I would highly recommend him. He really knew his stuff.

Glenda W.

9 Day France with Loire Valley & Normandy, September 2022

I was very impressed with the 9 day tour of France, the Loire Valley and Normandy. This was my first visit to France and I found the beauty and history captivating. Craig, the tour guide, was phenomenal! He was extremely knowledgeable about the destinations we visited and made everyone's safety a priority. Just walking inside the cathedrals and chateaus that were centuries old and seeing the workmanship and learning the histories was amazing. My only regret was not being able to spend more time at Point du Hoc, Utah and Omaha beaches. I felt things there were rushed. It was such an important part of American history but at least I had the opportunity to actually see and experience it along with the Normandy American Cemetery. I did have the chance to see the Eiffel Tower and travel up to the summit. The views of Paris at night were out of this world. I also saw the Rekindling Ceremony at the Arc d Triumph and actually got video of the ceremony and the band playing France's National Anthem! I can't honestly say what my favorite place was .The cathedrals, chateaus, gardens, the Abbey, the Palace, Normandy...it's a tough call. I highly recommend this tour. It was well worth it I also have to give credit to our bus driver, Conny. She made sure the passengers stayed hydrated and kept the coach immaculate. Excellent driver skills too! Also to Nicholas, the Paris and Palace of Versailles tour guide who was very knowledgeable and to Scandinavian Airlines.I was very happy with them!

Joan J.

13 Day Kaleidoscope of France, September 2022

We had a wonderful time! The trip was spectacular, and we really enjoyed having Craig for our guide. He was very knowledgeable, warm, kind and funny. We hope to go on another Gate 1 trip again soon!

Carol B.

14 Day Seine River Cruise with Amsterdam, Bruges & Paris, September 2022

Our trip was great, starting with you. You were outstanding answering all of my questions and assisting me whenever I needed help. Gate 1 really gives good value and takes care of all of our needs. The river cruise was wonderful and our hotel in Paris was two blocks away from the Eiffel Tower. Our tour guide, Kurt, took care of everything and the activities director, Nad, made sure we had fun. Normandy was impressive. Thanks again for your help!

Linda S.

13 Day Kaleidoscope of France, August 2022

I would just like to add a little comment about our tour manager Craig. He is really one of a kind. He is not only knowledgeable, but also very passionate about what he talked about when he introduced and explained about those places we visited. He organized his narratives in a truly touching way, although he had the least dramatic tone compared to the local guides. He is extremely professional as a tour manager, and yet his narration of the history and facts about the spots we visited went beyond just being professional. His narration shines with his intriguing perspective, demonstrating that he really cares about French people and has intellectual concern about the society. He gave his narratives a soul. We are truly lucky to have him as our tour manager. He took care of us, and he also inspired us. He is our hero.

Huazhi W.

13 Day Kaleidoscope of France, August 2022

Craig is by far the BEST tour guide I have ever had. I do not say that lightly, as I have been on more than 30 guided trips, from Tauck and Kensington, to lesser quality ones. Craig was seamlessly and impeccably organized, most friendly, and knew his history of the area. He taught us in a very understandable manner. He was always happy and availed himself 24 hours a day. His subtle humor was entertaining and he simply made everyone on the tour happy to be there. And, he was EXTREMELY PATIENT with all of us, yet managed time better than a Swiss clock maker. I would go far out of my way to take another tour with Craig. He made our vacation unforgettable.

Thomas M.

13 Day Kaleidoscope of France, August 2022

I just wanted to write and say how absolutely IMPRESSED we were with our tour manager, Elsa. She is excellent at leading groups, she sets the tone really well. We never had anyone late for anything during our 13 day Kaleidoscope tour of France. We never had anyone complain in the group setting. Elsa was always two steps ahead while keeping her attention on the current activity. Just super. Her knowledge of France is great (as expected) but she isn't over the top with this date and that date and this king and that king; rather, she weaves in a nice story that is memorable.

John M.

8 Day Essential Paris & London, July 2022

Our 8 day Paris/London tour was wonderful! Our tour manager Adoram was exceptional! Very knowledgeable and went out of his way to make our trip memorable. This was our first trip with Gate1 and it won't be our last. Gate 1 has fantastic service.

Odalis G.

9 Day France with Loire Valley & Normandy, July 2022

Our trip was outstanding! Our tour director Laura was smart, knowledgeable and took an amazing interest in us (passengers). Once again we're extremely pleased by choosing Gate 1 again!

Marisa M.

13 Day France & Spain: History, Culture & Wine, May 2022

Just came back from this Spain and southern France trip. It was tremendous and I just wanted to compliment you on our guide. This is our fourth trip with Gate 1 and was probably the best. Our guide, Victor, was the best guide we've ever had with you or on any of the other trips we've taken with other agencies over the years. He was extremely knowledgeable and went out of his way to make this trip one to remember. Our bus driver, Julian, was also a pleasure to be with. With such a small group, it felt like we were traveling with family. Congratulations on the talent you employ.

Ronald S.

13 Day France & Spain: History, Culture & Wine, May 2022

I had a wonderful time. Everything was gorgeous! The tour guide Josep was incredible; very knowledgeable and well-informed on the sites, culture and he made sure every little detail was done to perfection so all guests enjoyed their visit to Spain & France. Josep made the trip a grand time for everyone. He has got to be one of the best tour guides in the world. I highly recommend him for Tour Guide of the Year!

Michele B.

9 Day France with Loire Valley & Normandy, May 2022

We recently completed the 9-day Paris, Loire Valley & Normandy tour and had a very positive experience. Simeon our tour manager, did an excellent job and is to be commended for his good work. This was our first time taking a tour with Gate1, and as a result of how impressed we were with Simeon, we plan to use Gate1 for future trips. He is a great ambassador for Gate1. Please convey our appreciation to him and also forward this message to his supervisors. Thanks.

Darrell S.

13 Day Kaleidoscope of France, May 2022

Our trip was fantastic. Our tour director Simeone was exceptional. He was super accommodating, had exceptional knowledge of French history, and was just pleasant to be with. I will always stick with Gate one. Next stop Spain and Portugal. Thank you again for making this a dream vacation.

John N.

14 Day Classic France, May 2022

We have just returned from an incredible panoramic journey of France. Our tour manager, Edo and our bus driver Kerry were among the best we have ever had. Our fellow travelers were respectful of one another, as highlighted by the fact that everyone was on the bus and ready to go early every single time. The tour itself covered over 3,300 kms, from Paris to the French Riviera to the Loire Valley. The hotels were superb as were the included and optional dinners. We came away with so many wonderful memories of the places we visited and the friends we made on our tour. We can hardly wait to explore more of the world with Gate 1.

Valarie D.

Treasures of Provence, April 2022

It was excellent. We loved Paris. The food, the museums, the streets, well we just loved it. The high speed rail was very fun. South France was very interesting. Some of the foods were not our style but we were very happy to have experienced them. We are looking forward to our next Gate 1 trip

Samuel B.

14 Day Classic France, April 2022

Such a good trip! Our driver, Shasha was the best ever! So smooth and expert a driver! Jordane was such a great guide with all his personal antidotes and knowledge of France and command of languages made it such a worthwhile trip. He gave us enough nap time but no one wanted to nap when he was recounting things. I really enjoyed his perspective and developed a real fondness for France during this trip. I would love to do a real food/wine tour of the country .Looking forward to our next Gate1 trip!

Sharon R.

9 Day France with Loire Valley & Normandy, April 2022

We had an amazing time in France and everything was perfectly executed. The beauty of France is unmatched and the thoughtful, knowledgeable and friendly care of our tour guide, Anne , made our trip wonderful and memorable. Thank you so much, Joanne, for assisting me with the booking! We love Gate 1!

Diane A.

13 Day Kaleidoscope of France, April 2022

This trip FAR EXCEEDED our expectations. it was wonderful in every way from food right down to the bus drivers. Special recognition goes to our tour director, Craig who very professionally and capably gave us a trip of a lifetime experience. He always had a plan b in case plan a went awry, has masterful knowledge of the area and its history, has exceptional leadership skills, and always gave us 101%. I especially appreciated his appropriate incorporation of music while at Normandy as well as other times. Our stop on the way to Monaco for a glass of champagne is a beautiful forever memory. Craig is masterful in turning total strangers into a united family-which he had to do twice as the first portion of the trip merged with the newcomers of the second half. He was ever mindful of our safety (including keeping Covid at bay,) gave us great direction for free time and "on our own " meals, maintained a wonderful sense of humor, and piqued our interest at each and every stop. Gate 1 is very fortunate to have him and we are so grateful to have had this opportunity to tour and learn from this exceptional human being. This trip will be hard to top-but it also makes us just want more. We're searching now for our next adventure.

Mary C.

Treasures of Provence, April 2022

We expected our Provence trip to be wonderful, but it was even more than that due to our tour guide Adoram. His knowledge of the history of France, Paris, Avignon, Aix, and Nice was truly incredible. He was able to share it in a way that always kept the attention, interest and involvement of our entire travel group. Additionally, he was always a step ahead in trying to accommodate the group's desires as to what to visit and where to dine. We were very fortunate to have Adoram as our guide and hope we meet up with him again!

Michael P.

8 Day Paris & Amsterdam by Rail, April 2022

Gate1 did an excellent job with planning this trip. This was our first trip to Europe and it was amazing. All of the accommodations and services provided were Amazing. Highly recommend Gate1 to anyone and will definitely book with them again.

James W.

12 Day Discover Northern France, April 2022

Just a short note to thank you and comment further on my Northern France tour. First, let me say what a great job Anne did. She's very knowledgeable, enthusiastic and professional, especially in how she handled a Covid issue we had. Two thumbs up for Anne. And while my initial interest in the tour was the museums and cathedrals of France, everything Giverny and Normandy, there were several unexpected surprises. St. Malo was one of those. When I go to the UK I'll take the boat to St. Malo. Also, the Apocalypse Tapestry at Angers and the two overnights at the lovely and peaceful Chateau de Rochecotte in Saint Patrice. The secluded private chapel there on the second floor was very special. Chateau de Chenoceau was another beautiful and interesting surprise. Lastly, we had a small tour group that really hit it off and made the trip even more special. Thanks again for a great tour.

Christopher W.

9 Day Affordable France, March 2022

My wife and I had a wonderful trip with Laura, the gate 1 guide for our trip. She makes sure everything runs smoothly and her historical background for each location was so entertaining and interesting. It is clear that she did a lot of research and preparation for each location-exactly what we were looking for in our FIRST ever gate 1 trip. We will definitely do gate 1 trips again in the future.

Crystal L.

9 Day France with Loire Valley & Normandy, October 2021

The 9 Day France with the Loire Valley and Normandy tour was outstanding!! Craig, our tour guide was beyond amazing! He was knowledgeable, informative, helpful and established a relaxed and enjoyable atmosphere. Isabel, our driver, was the best!! And, it goes without saying that all of the destinations were phenomenally beautiful. This was our 5th Gate 1 tour and we are already searching the options for our next trip!!

Carol L.

9 Day France with Loire Valley & Normandy, October 2021

We selected the tour primarily for the various sites to visit. Those did not disappoint. Nothing related to the trip came anywhere close to disappointment. It was spectacular. The people on board, all the Gate 1 staff were excellent, most knowledgeable, courteous, humorous. approachable, and folks you would truly enjoy spending a week or two with everyday. The bus was excellent and the driver the most amazing driver I have ever travelled with. Jenny our Tour Manger functioned like four or five people keeping everything on schedule, enjoyable, memorable, interesting, even fascinating. She knew how to handle people and keep them happy no matter what the circumstances. A true veteran and consummate professional who you could talk to easily with a fount of information.

John L.

13 Day Kaleidoscope of France, October 2021

My wife and I want to let everyone know how much we enjoyed being part of the October "Kaleidoscope of France" tour group led by Craig. This guy is the perfect guide: an encyclopedic array of historical, geographical and cultural facts, coupled with the knack for communicating them in an entertaining, humorous and enlightening way. (And I can attest to the fact that he comes up with a lot of his stories spontaneously and extemporaneously. Very impressive.) He good-naturedly kept us on schedule during a logistically challenging itinerary, all the while dealing very resourcefully and compassionately with several situations that could not have been foreseen involving members of the group. The biggest challenge for us was to resist the temptation to 'hang with Craig', monopolizing his time, and to let him do his thing for the benefit of the whole group. A very cosmopolitan and likeable fellow, we started to miss his morning greetings as soon as our trip had ended. We wish him well, and we're sure that Craig will bring great enjoyment to many more tour groups fortunate enough to be led by him.

James W.

Treasures of Provence, September 2021

We would like to give a glowing recommendation for our guide, Edo! We have done a lot of traveling around the world over many decades and know Edo is one of the best guides we have had. He is extremely personable and made us feel like he was escorting his friends through Provence. His knowledge of the area and ability to relate to the local people we met such as the owner of the bull ranch in the Camargue region, the lady at Mas de Cadenet winery, and many of the restaurants we ate at was wonderful. Edo arranged some fun, unique experiences such as riding in a classic Deux Chevaux from the Louvre to Montmartre, making chocolate and eating an amazing buffet dinner at L'Esperantine Marseille Chocolaterie, and playing Bolles near the Cathedral with the setting sun as our backdrop! He treated us to several small and delightful gifts like a bag of lavender, nougat candy, and cookies. Also, Momo was an excellent bus driver with a great personality.

Gary M.

8 Day Paris & Rome Special, February 2020

Oh it was incredible! Everything went so smoothly with no hiccups at all. We loved the hotel in Paris. It was way cool and modern and had a great breakfast! We also appreciated being close to the metro in both locations. It couldn't have been anymore of a seamless process!

Emilie M. Mesa, AZ

8 Day Paris & Rome Special, February 2020

Fabulous. Hotels were great and locations worked nice. Great value and memories. Another great experience with Gate 1!

Walter C. Ankeny, IA

Treasures of Provence, September 2019

The trip was great. We loved it all, Paris, Provence, Nice...hotels were fine, food great and our driver Alfeo was excellent. Best of all was our tour director, Anne. There are no words to adequately describe her contributions...let me just say she is a gem and Gate 1 is lucky to have her. Gate 1 has not seen the last of us. Till the next time...

Robert F. Hawley, PA

9 Day France with Loire Valley & Normandy, August 2019

My trip was wonderful. My grandson loved the Normandy beaches and the cemeteries. I loved Mont St Michel best. Then of course there were Versailles and the Eiffel Tower in Paris. Our tour guide, Jenny, was exceptional in explaining things on the bus, giving us instructions at each place we went, and taking a personal interest in each of us on the tour. The whole trip was more than I had expected and was a great time to bond with my almost 13 year old very active and intelligent grandson. He charmed all the older folks on the tour because he is not afraid to talk to adults and they loved it. Thank you for arranging such great tours and tour guides. This was my 6th Gate 1 Tour and it won't be the last. The only thing I wish could have been different was to be able to see the military side of Versailles as well as the apartments.

Sylvia K. Edgewood, WA

14 Day Classic France, August 2019

The entire trip in France was fantastic!!! Everything was perfectly planned and organized. The tour manager, Siméon, was very knowledgeable about the history of every city we traveled. He took great care of everyone and made sure that we were all comfortable. That is very impressive and we all felt cared for. Siméon is very kind and polite. He looked out for us during all city tour and made sure that we were all okay. He was very organized, punctual and always on-time and every city tour was perfect, thanks to him. Our bus driver, François, was amazing! Always took out everyone's luggage. Greeted everyone and helped people come out of the bus comfortably. The ride was always smooth and we slept throughout the drive. We wish François all the best! This is my 3rd tour with Gate 1 Travel and out of the three, this was the best one! All countries are very beautiful, however, the tour manager and the bus driver are the ones who make the tour memorable and special. And I must admit that France was unforgettable, all big thanks to Siméon and François! Merci beaucoup! :)

Anna Z. Aventura, FL