8 Day Canadian Rockies & British Columbia

From

$2599

Land Only

$2869*

Air & Land

8 Day Canadian Rockies & British Columbia

From

$2599

Land Only

$2869*

Air & Land



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Featured Hotels

8 Day Canadian Rockies & British Columbia
The Westin Calgary Calgary, AB
Red Carpet Inn Banff, AB
Fairfield Inn & Suites Revelstoke Revelstoke, BC
Delta Hotels by Marriott Grand Okanagan Resort Kelowna, BC
Vancouver Marriott Pinnacle Downtown Hotel Vancouver, BC

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Book By Dec 15, 2022 & Save!

2023 Dates & Prices Single Supplement: $1000
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
  Book By
Dec 15
Book After
Dec 15
Book By
Dec 15
Book After
Dec 15
$2599 $2999 $2869* $3269*
$2649 $3049 $2919* $3319*
$2699 $3099 $2969* $3369*
$2799 $3199 $3069* $3469*
$2699 $3099 $2969* $3369*
$2699 $3099 $2969* $3369*
$2699 $3099 $2969* $3369*
$2649 $3049 $2949* $3349*
$2599 $2999 $2899* $3299*

Not Included:
Transfers, optional tours and gratuities.


Additional Information:
Transfers are not included with Air & Land packages nor available on an optional basis. See Arrival & Departure in Trip Preparation for more information regarding options to transfer to your hotel.

All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, and until the roads are available for travel, often unpredictable until the last moment, roads, routes and sites will be amended.


Accommodation Details:
Triple rooms consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This active program covers a fair amount of ground each day. Expect from two to three hours walking on some touring days. The pace is fast, however you will encounter some uneven surfaces, steps and slopes. The altitude in the National Parks varies and may be a consideration for those who have heart conditions or are otherwise affected by height. Hotels in National Parks provide limited amenities. Some hotels in Banff are built in the traditional local style and have no air-conditioning. During heat waves, these hotels can become uncomfortable, even at higher elevations. Airport transfers are not included. Consider a taxi or shared ride service as the least expensive options. This is an Express program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Flights Seattle-Calgary, Vancouver-Seattle
    Some departure dates may be offered from an alternate nearby airport. Check flight itinerary options when booking.
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 7 nights accommodations
    • 1 night Calgary
    • 2 nights Banff
    • 1 night Revelstoke
    • 2 nights Kelowna
    • 1 night Vancouver
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • 9 meals: 7 breakfasts, 2 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring

Special Features

  • Tour Calgary, a metropolis with a rich western heritage
  • Explore wondrous Banff National Park, a UNESCO World Heritage Site
  • View Lake Louise, located in the heart of historic Banff National Park
  • Experience the Golden Skybridge, a suspension bridge, nearly 430 feet high
  • Stop at Craigellachie, site of the "Last Spike", marking the completion of the construction of the Canadian Pacific Railroad
  • Cruise on scenic Lake Okanagan, surrounded by pine forests, mountains and vineyards
  • Visit one of the wineries in the Okanagan Valley and taste their fantastic wines
  • Drive through Vancouver's renowned Stanley Park and view Prospect Point and the Totem Poles

Is This Trip Right for You?

This active program covers a fair amount of ground each day. Expect from two to three hours walking on some touring days. The pace is fast, however you will encounter some uneven surfaces, steps and slopes. The altitude in the National Parks varies and may be a consideration for those who have heart conditions or are otherwise affected by height. Hotels in National Parks provide limited amenities. Some hotels in Banff are built in the traditional local style and have no air-conditioning. During heat waves, these hotels can become uncomfortable, even at higher elevations. Airport transfers are not included. Consider a taxi or shared ride service as the least expensive options. This is an Express program. For more information, click here.

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All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, and until the roads are available for travel, often unpredictable until the last moment, roads, routes and sites will be amended.

DAY 1, Thursday - Depart for Canada
Arrive in Calgary, Alberta's major city and gateway to the Canadian Rockies. Transfer independently to your hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 7 PM, followed by a light dinner. We recommend that you select flights which arrive no later than 5 PM
Overnight: Calgary
Meals: Dinner

DAY 2, Friday - Calgary City Tour, Canmore, Travel to Banff
This morning, take a city tour of Calgary, a metropolis with a rich western heritage. Drive past the major sites to see a combination of historic, architectural and vintage landmarks. Then, travel to the town of Canmore, in the heart of the Rocky Mountains. In the afternoon, continue to Banff. Admire the mountain scenery as you approach Banff National Park, a UNESCO World Heritage Site. Upon arrival in Banff, view Banff Springs Hotel and Bow Falls before checking into your hotel
Overnight: Banff
Meals: Breakfast

DAY 3, Saturday - Banff National Park
Begin the day at leisure, or join the optional Banff Gondola Ride and enjoy spectacular bird's-eye views of six mountain ranges. Later in the morning, explore Banff National Park, nestled in the heart of the Canadian Rockies. Follow the Tunnel Mountain drive for spectacular scenery and continue along the shores of Lake Minnewanka, "Water of the Spirits", a glacial lake where First Nations people inhabited the area around 10,000 years ago. Proceed to Two Jack Lake, before returning back to town. In the afternoon, participate in the optional Float Tour on the Bow River
Optional: Banff Gondola Ride
Optional: Float Tour on Bow River
Overnight: Banff
Meals: Breakfast

DAY 4, Sunday - Lake Louise, Yoho National Park
Drive amidst stunning vistas to Lake Louise, a glacial lake known for its sparkling blue waters. Continue to Yoho National Park to Spiral Tunnels viewpoint and learn about the construction of the railway tunnels. Then, proceed to Emerald Lake and the Natural Bridge, an impressive natural rock formation, gradually carved out over time by the Kicking Horse River. Afterwards, walk on the Golden Skybridge, a suspension bridge, spanning a deep canyon, nearly 430 feet high, with views of the Rocky and Purcell Mountain ranges. Next, head to the town of Golden for lunch on your own and some free time. In the afternoon travel to Revelstoke for overnight
Overnight: Revelstoke
Meals: Breakfast

DAY 5, Monday - Craigellachie, O'Keefe Ranch, Honey Farm Tour, Kelowna
Depart Revelstoke and drive to Craigellachie, site of the "Last Spike", marking the completion of the construction of the Canadian Pacific Railroad. Then, head towards Kelowna. Along the way visit historic O'Keefe Ranch and learn about the history and culture of the early ranching era in British Columbia. Continue with a tour of Planet Bee Honey Farm. Watch the bees as they pollinate and make honey in their beehive. Arrive in the afternoon in Kelowna, gateway to the gorgeous Okanagan Valley and check into your hotel
Overnight: Kelowna
Meals: Breakfast

DAY 6, Tuesday - Lake Okanagan Cruise, Wine Tasting
Today, embark on a cruise on scenic Lake Okanagan, surrounded by pine forests, mountains and vineyards. You might be able to spot, if you are lucky, the legendary lake monster "Ogopogo" said to inhabit the lake. In the afternoon, head to one of the many award-winning wineries in the Okanagan Valley, BC's largest viticultural region. Tour the winery and learn how the area's unique geology affects its grapes. Conclude the visit with wine tastings
Overnight: Kelowna
Meals: Breakfast

DAY 7, Wednesday - Travel to Vancouver, Stanley Park
This morning, head to Vancouver, renowned for its natural beauty and cultural diversity. Along the way stop in the town of Hope for lunch on your own and free time. In the afternoon, arrive in Vancouver, and drive to Stanley Park, offering views of the mountains, Lion Gate Bridge, Prospect Point and the city's inner harbor. Stop to view the Totem Poles before leaving the park. Proceed to your hotel. At dinner tonight, bid farewell to your Tour Manager
Overnight: Vancouver
Meals: Breakfast, Dinner

DAY 8, Thursday - Depart Canada
Transfer independently to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Banff Gondola Ride

Soar to the top of Sulphur Mountain via gondola to experience a stunning bird's-eye view of six incredible mountain ranges. Your adventure begins with an eight-minute journey to the summit of Sulphur Mountain in a modern, fully enclosed four-passenger gondola cabin. Glide up over the treetops to the crest of a steep-sided Rocky Mountain peak and step out into a mountaintop experience at an elevation of 7,486 feet. Stroll along the ridge top boardwalk or perhaps step inside the newly transformed, state-of-the-art summit facility. Experience interactive interpretive exhibits, a multi-sensory theatre and a breathtaking 360-degree rooftop observation before descending back down the mountainside.

Approximate tour duration is 2 hours include transfers.

Day #3 01 Jun 2022 - 31 Oct 2023 $50.00
Banff Gondola Ride Thumbnail
Float Tour on Bow River

This gentle raft float is the perfect way to intimately encounter the natural mountain beauty. Launch from the base of Bow River Falls, and float on rafts approximately 4.5 miles down the river between Tunnel Mountain and Mount Rundle. You will glide past the Hoodoos and land near the towering face of Mount Rundle. You will see and experience the UNESCO World Heritage Site and have the opportunity to see wildlife in their natural habitat.

Pick-up and drop-off at hotel. Approximate tour duration is 1.5 hours.*

*Length of tour is subject to change due to season and river flow.

Day #3 01 Jun 2022 - 31 Oct 2023 $47.00
Float Tour on Bow River Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Cell Phones & Calling Cards
You may wish to carry a cell phone while traveling. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Additionally, if your phone can connect to WiFi you may be able to make voice and video calls free of charge. Please contact your cell phone provider for further details. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally. When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel's reception desk prior to making phone calls to avoid unexpected charges. Please note that we are unable to provide compensation for phone calls regardless of reason.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi access has improved. Free or inexpensive WiFi internet is accessible at coffee shops, airports, restaurants, libraries and on some trains and buses. WiFi access in hotels and cruise lines often involves a fee, determined by that property. Signal strength is subject to local conditions and not guaranteed. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable and sometimes nonexistent in developing countries or, on moving conveyances such as buses and cruise ships.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Canada - The weather in Canada varies according to geographical area. The hottest period is from July to August and the coolest from November to March. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended.

Canada Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#canada-weather

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

North America Intra-flights - If your program includes intra-flights, Gate 1 Travel is not responsible for any checked bag fees, excess luggage or weight charges levied by an airline on those intra-flights.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Canada Airport Transfers - Canada programs do not offer airport transfers (except group departure transfer on the 5 Day Canadian Rockies Express and the 5 Day Affordable Canadian Rockies). There are various options you may book to suit any budget and service level. Here are a few options that may be available as well as more info about the cities you will visit.

Hotel Shuttles - Some hotels offer complimentary or fee based shuttle service from the airport to the hotel. Many times these require long wait times and shared service with other clients of the hotel.
Taxi - Taxis are readily available at the exits of airports for reasonable rates. Little or no service with bags can be expected from the drivers
Ride Share Services - Using these apps makes for an easy and affordable option to transfer to the hotel. Little or no service with bags can be expected from the drivers
Shared Shuttles - Local companies may offer shared shuttle transfer services for affordable rates. This offers convenience of pre-booking transfer service however many times these require long wait times and mediocre service.
Private Car Transfers - while expensive, provides excellent door-to-door service and hassle free experience.

Calgary
* Distance from Airport to Hotel: 12 miles
* Approx. Taxi Cost: $10
* Approx. Ride Share Cost: $28
* Approx. Airport Shuttles Cost: $36
* Approx. Private Car Cost: $45

Vancouver
* Distance from Hotel to Airport: 9 miles
* Approx. Train Cost: $4
* Approx. Ride Share Cost: $27
* Approx. Taxi Cost: $36

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: North America

Tour Manager (Coordinator; may or may not act as a guide): US $8-10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $5-7 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters: Included

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Canada - The Canadian dollar is the currency.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Canada
  • General Emergency: 911

Languages
Canada - English & French are the official languages.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Canada - The voltage used is 110 volts.

Code of Conduct
Canada - Canadians tend to be very friendly and informal, even with strangers. Greetings are usually casual and speaking on a first name basis is common. A handshake is the customary greeting, especially upon first meetings. Casual attire is generally expected unless in a formal situation.

Food and Meals
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Gate 1 cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at www.gate1travel.com/contactus. Terminology for dietary requests can vary from country to country and options may be limited. Therefore we recommend that you make your wishes known to your tour manager upon arrival, and at each hotel/restaurant.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Canada

Holidays 2022

Jan 1: New Year's Day
Jan 3: New Year's Dayobserved
Feb 21: Family Day
Apr 15: Good Friday
Apr 18: Easter Monday (Quebec)
May 23: Victoria Day
Jun 24: St. Jean Baptiste Day (Quebec)
Jul 1: Canada Day
Aug 1: Civic Holiday (Alberta, British Columbia and Ontario)
Sep 5: Labour Day
Oct 10: Thanksgiving Day
Nov 11: Remembrance Day
Dec 25: Christmas
Dec 26: Boxing Day

Holidays 2023

Jan 1: New Year's Day
Jan 2: New Year's Day observed
Feb 20: Family Day
Apr 9: Easter
Apr 10: Easter Monday (Quebec)
May 22: Victoria Day
Jun 24: St. Jean Baptiste Day (Quebec)
Jul 1: Canada Day
Aug 7: Civic Holiday (Alberta, British Columbia and Ontario)
Sep 4: Labour Day
Oct 9: Thanksgiving Day
Nov 11: Remembrance Day
Dec 25: Christmas
Dec 26: Boxing Day

9 Day Canadian Rockies with Waterton Lakes, September 2022
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I want to take this opportunity to commend our tour guide, Tina and our coach driver Chris for their exceptional service and competence. Not only were they both very friendly, informative and considerate but they also had to deal with last minute changes because of the power grid failures due to the mountain forest fires. They kept us aware of the situation and did so professionally and with concern. They worked hard behind the scenes to assure us we were safe and had comfortable accommodations when we couldn't stay in Jasper. They were willing to go the "extra mile" when we had to stay at a place that didn't have porters on staff and really were considerate of people's needs even when some were rather demanding. They were a terrific team and I would look forward to another tour with either or both of them. Thank you for having such wonderful, competent people working in your company. They made the trip an experience to never forget!

Robert L.
9 Day Canadian Rockies with Waterton Lakes, August 2022
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Our trip was fabulous, beautiful, fun and just awesome. We were with a great group of people and our tour guide Jenny went above and beyond to make sure all were taken care of. She knows the answer to everything, and if she doesn't, she finds out. She truly has a great love for her job and her state and it shows. A tour guide can make or break a trip....and she made it! Cheers to her for going above and beyond with music and treats and conversations.....and the list goes on and on, but I just don't have enough time. Cheers to her and our trip!

Lynn F.
8 Day New Brunswick, Nova Scotia & Prince Edward Island, August 2022
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Joe and I had a fantastic trip to the Maritimes. Our guide Francis was amazing. Everyone who had other gate 1 trips said Francis was the best they ever had. This sets the bar high for our next trip. We will be looking at trip options for next fall. Francis was so informative and kept us laughing. Very organized and professional. Our driver Brian was also amazing. Parking a bus in tight spots and having water available. Both Brian and Francis made a great team. Joe and I enjoyed all the sights, sounds and good food of the maritime. I will be recommending this trip to my friends. Joe was amazed at the history we were told that we didn't know. We were the only Canadians and enjoyed our American friends on this tour.

Anne D.
10 Day Canadian Rockies with Victoria & Vancouver, August 2022
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Our tour manager, Diana, was outstanding. She gave local history of people, culture & government of the areas we were in which made the tour much more interesting. She handled very well the different personalities within our group. She prepared us for the differences in the hotels which were significant. She used her good sense of humor to manage individuals. She gave us options on meals by showing us where grocery stores were for picnics as well as telling us about the restaurants and the average price ranges that would be available the next 1-2 days. She gave excellent orientation walks of each city after we arrived. She gave a fun wrap-up of our tour with a game of questions with prizes.

Anne H.
9 Day National Parks of Canada with Lake Louise, August 2022
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This 9-Day Canadian Rockies with Lake Louise trip was life changing. It was absolutely amazing nature at it's best, the beauty touched our souls. Jeff was an absolutely AMAZING guide. The knowledge and personal experience he shared with us was so thorough, tremendously helpful & meaningful! His personality, excitement and helpfulness were amazing and sincere. He truly loves sharing his country with others. Nothing was too much trouble. He's an amazing, delightful individual. And Binel, our motor coach driver was SO kind, helpful and SAFE driver. Another amazing individual. Memories of this trip will remain with us forever! We will likely return to this amazing place

Janine H.
9 Day National Parks of Canada with Lake Louise, August 2022
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I wanted to compliment and praise our tour guide Aaron. He was outstanding and deserves to be acknowledged beyond the excellent rating in the survey. He was knowledgeable, punctual, patient, kind, watched out for everyone, especially the mobility impaired guests. He is very good in preparing us for each day's activities and schedule so that we were prepared and therefore a prompt on/off the bus situation. He made the longer bus segments fun by playing songs, giving us background information and providing a taste of local snacks. He should be commended in all aspects!

Arlene C.
9 Day National Parks of Canada with Lake Louise, August 2022
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Just some additional compliments about our tour guide, Aaron (9 Day National Parks of Canada, August 2022). His enthusiasm, energy and resourcefulness were unparalleled. This was our first Gate1 tour and, based on the itinerary and the excellence of our tour guide, we plan to take more! Aaron went "above and beyond" each day, guiding us through a full itinerary, imparting his wide range of knowledge, responding to any situation that "popped up", and always making sure that we had the best experience. He personally introduced us to local Canadian treats and provided helpful guidance on what to do during our free time (restaurants, shops, attractions, etc.). He asked each one of is to provide our favorite songs and then compiled a playlist for us to enjoy during our drives. He also set up a photo sharing app where we could upload and enjoy each other's pictures. He took special note of and accommodated individual needs with genuine grace and concern. Aaron had amazing attention to detail and always remembered to research and address any additional questions we might have. He was always approachable, observant, attentive and fun! We realize that Aaron has recently joined Gate 1, and we hope he will continue for a long time! He has set a very high standard indeed.

Laura O.
10 Day Canadian Rockies with Waterton Lakes, July 2022
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OUTSTANDING!! This was our 4th Gate 1 trip and they get better every time. Robyn, our tour leader, took great care of us and was very knowledgeable about every location. Yoshi, our driver, was very skilled on the highways and curves, and made sure we reached every destination safely. Keep up the great work.

William R.
5 Day Canadian Rockies Express, July 2022
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We had the most fabulous time! The places we went to were amazing! Aaron, the tour manager was incredible! He went above and beyond, to make it wonderful for all of us. Dave the bus driver was fantastic too! Definitely will consider another Gate 1 Travel trip!

Susan M.
5 Day Canadian Rockies Express, July 2022
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It was great! Our group had so much fun with the beautiful sceneries in Banff Alberta. We loved our Tour manager, Gary M. He was so connected to the group, very pleasant, of course knowledgeable of the places we were in. He answered all questions with spontaneity. We loved that he gave us recommendations how and where to spend our "own time " hours. I find the pace of the tour, relaxed, no pressure at all. Hotel Accommodations were first class including the food. We enjoyed our first tour with Gate 1, that we booked our second tour already lol! We are looking forward to our Danube River Cruise in July 2023!

Mitos S.
5 Day Canadian Rockies Express, July 2022
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I just came back from the 5 day Canadian Rockies Express tour and had to express how much I appreciate our tour guide, Gary. He was the most amazing individual who was able to deal with all types of people with grace and kindness and always had a smile on his face. Everything was fun with him. This is my second Gate 1 tour but I have toured with other Vendors and he was by far the best I have met. Our first night in Calgary, he offered a voluntary tour of the city which he provided to us on his own time. He was very knowledgeable and extremely entertaining. A few days later, he provided a picnic spread at his expense which was extremely generous of him!!! I would like it if he would be my tour guide for my next trip with Gate 1!!!

Lynn C.
9 Day National Parks of Canada with Lake Louise, July 2022
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Our trip was great and very exciting. We thoroughly enjoyed it. Everything was well planned and entertaining. Our Tour Manager Aaron did a wonderful job and certainly trip exceeded my expectations. The experience from the beginning with you helping with the bookings and valuable advises then help with the air bookings and rest Tour Manager Aaron made whole trip like a dream. We are very happy and would like to thank Gate1, To you Olga and tour manager Aaron for giving us such a wonderful time and memories.

Dinesh J.
10 Day Canadian Rockies with Victoria & Vancouver, July 2022
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We had a wonderful time on our Calgary to Vancouver trip! Everyone in our group was SO nice, and we met many lovely Canadians along our route. We can't say enough about our Tour Manager, Greg. He was extraordinarily welcoming, efficient, knowledgeable, and just a joy to be around during our ten days on the road. THANK YOU Gate 1 Travel. We shall be back!

John B.
8 Day New Brunswick, Nova Scotia & Prince Edward Island, July 2022
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Simply wanting to take the initiative to express our appreciation for our tour guide Deanna! She was a blessing, excellent in every way, highly professional, knowledgeable, fun, had a great personality, caring and a wonderful sense of humor. With all her responsibilities, logistics, etc. she maintained a joyful spirit & therefore, created a joyful atmosphere throughout the trip for us all. Bottom line is that Deanna is a tremendous asset to Gate 1 & we've traveled with you on multiple occasions & plan to continue! Also, our driver Bob was great & he & Deanna had a very effective partnership & worked well together! Thanks for allowing me to share this with you! Keep on keeping on!!

Charles R.
9 Day National Parks of Canada with Lake Louise, July 2022
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Just completed a Canadian Rockies tour on July 17. The trip was wonderful. I would like to highly recommend our tour guide Chris and bus driver Binnnel. Everything about the tour was smooth as silk. Chris has exceptional knowledge about the Rockies and the history that goes with it...not to mention his uplifting personality that just blended everyone in our group to make the perfect tour. This has been my 4th Gate 1 tour and will certainly consider another one in the future.

Lea T.
10 Day Canadian Rockies with Victoria & Vancouver, July 2022
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My travel partner and I both want to give the highest compliments to our tour guide in Canada, Jeff. His extensive knowledge, personal experiences and love of the area of Canada we traveled through made the trip exemplary! He was always positive, had a great sense of humor and played fun videos, song play lists and games during some of the few long bus days. He even provided fruit, vegies and Canadian maple cookies for a lovely picnic by a lakeside park on the way to Kamloops. This was my 3rd Gate1 tour and the guides have all been awesome. However, Jeff was above and beyond the others!

Patricia A.
10 Day Canadian Rockies with Victoria & Vancouver, July 2022
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Gary is the best tour manager we have ever had - he made our travel very enjoyable and easy. We had four hotels on the road and his organization and distribution of room keys and getting everyone oriented was smooth. We knew what to expect at our stops along the Canadian Rockies, he planned ahead if we needed to grab lunch so that we could see and experience another magnificent view, making the most of our time. His stories and pride in Canada made us feel at home. His laughter and joy of travel was infectious and made everyone relax and enjoy our time together. Gary is a treasure!!

Doreen H.
8 Day National Parks of Canada with Lake Louise, July 2022
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We had a wonderful time on our 8 Day National Parks of Canada with Lake Louise trip last week. We have not stopped talking about it. We saw so many places that we would not have found on our own. We enjoyed everything, but our favorite was the excursion on the Ice Explorer onto the surface of the massive Athabasca Glacier where we got out and walked on the ice. Glad that we brought some cold weather clothing! We loved the quaint Alpine town of Jasper where we enjoyed a Greek meal for lunch at a local restaurant. Our Tour Director, Tina, was amazing. She kept our group on track, told us the history of all the places we were going and made sure everything went smoothly. Our bus driver, Binil, was so friendly. He drove our bus in a very safe manner and always extended a hand as we exited the bus. This is sure to be a trip we will always remember.

Rebecca T.
9 Day Toronto, Ottawa, Quebec City & Montreal with Niagara Falls, July 2022
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I would like to make sure that Gate1 is aware of lucky they are to have Laura as one of their guides. She was absolutely incredible. I have never, and probably will never have another guide that was as tremendous as she was. She brilliantly answered every question, made everyone in the group feel safe, and our pick up times, locations, etc we're all so perfectly clear. SHE was a highlight of the trip to be honest. I had a fantastic and life changing time. Fell in love with Canada and can't wait to come back! Thank you!

Sara C.
10 Day Toronto, Ottawa, Quebec City & Montreal with Niagara Falls, June 2022
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We had a great time on this trip. It was refreshing to get away from the Texas heat and see all the beautiful flowers. It was suppose to rain most days and it only sprinkled one day in Quebec. Our guide Laura and bus driver Betty were a great team. They were organized, on top of things and were generous with their help and their snacks. They smiled a lot and had a positive attitude. I loved the richness of Canada's history and loved the outdoor cafes. I learned a lot of new things about Canada and was reminded of things I already knew. The local guides were great, especially Ottawa, Quebec, and Montreal. The meals provided by Gate 1 were above average and good choices for everyone. We even got to indulge our hockey fantasy because our hotel was hosting the draft. We highly recommend this tour for anyone who has not been to Eastern Canada or for someone who wants a taste of Europe without crossing the ocean. By the way we had no airport issues.

Wanda O.
9 Day National Parks of Canada with Lake Louise, June 2022
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My husband and I recently returned from a 9-day Canadian Rockies tour with 36 other state-side folks and our fabulous Tour Manager, Micky. At our first night group meeting, we looked like a motley crew and I thought there was never going to be connection or cohesion. Over 8 days, Micky herded us kittens into a wholly unified, fun, chatty, and synced group through his seat rotations on the bus, tall (and small) tales, personal time with each guest, and his knowledge of his beloved Canada. Another complementary component was our Golden Arrow coach driver, Kong, who along with Micky, was amenable to scenic detours, had great stories, and knew us by name and luggage by Day 2. On the last day of the tour, my husband and I ate breakfast with Kong and we learned that this was the first time he and Micky had worked together. Kong told me that he loved working with Micky because Micky put his guests' needs above his own and Kong said that always made for a great tour. We loved our first Gate1 tour and hope to become regulars once we retire. Thank you for providing wonderful personnel, great accommodations, and delicious meals so we could enjoy Mother Nature's beauty and bounty.

Elizabeth K.
9 Day Toronto, Ottawa, Quebec City & Montreal with Niagara Falls, May 2022
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We had a great time; Gate 1 Travel came through for us again. Our guide Francis was the best, he is a credit to his profession. He was very personable, knowledgeable and took care of all the small details. He made the long bus trips pleasurable, entertaining and informative. He provided us with perfectly timed breaks, special treats and stops to show us breathtaking views. The hotels we stayed in were very nice. This is something Gate 1 could have easily cut corners on to save money, but you did exactly the opposite and put us up in first class hotels that were situated in the heart of the cities we visited. I was a little concerned living in and out of a suitcase and staying only 2 days in 4 different cities, but that also turned out well and gave us a good taste of each city we visited. We will come back to Gate 1 Travel for any future vacations.

John H.
8 Day New Brunswick, Nova Scotia & Prince Edward Island, September 2021
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So nice to be "on the road again" after the Covid shut down. Had a great time on our recent early September tour of the Canadian Maritime Provinces. Excellent work by our tour guide Julia and Bus Driver Steve made the tour very memorable. Julia assisted with the additional Covid testing requirements and made the processes as painless as possible. So many places we visited were thrilled to have American bus tours operating again. The people were all so welcoming and gracious. The scenery, food, drinks and Hotel accommodations were beyond expectations. For anyone thinking of traveling again, we highly recommend this tour. We have another Gate 1 Tour scheduled next month and can't wait.

Donald M.
5 Day Affordable Canadian Rockies, January 2020
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I had a fantastic time! For being a short trip, it was really fulfilling and worth every penny. Our tour guide Laura was excellent and so much fun. You can tell how much she loves guiding and teaching us about Canada. Thanks again Gate 1!

Jackie M. Carpinteria, CA
10 Day Canada with Toronto, French Quebec & Niagara Falls, September 2019
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Great coach tour, very organized with plenty of attractions. Tom was the best tour guide we have experienced. Your Company will find it hard to replace him! Betty is an excellent driver, often in difficult little streets to navigate as well. Always with a friendly manner, she is good fun. Hotels all good, great locations & amenities.

Peter & Mary D. Bentleigh, Australia
9 Day Canadian Rockies, July 2019
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Trip was very good. All accommodations were comfortable and offered good amenities. Tour bus was luxurious. Driver Patrick was flawless. Tour guide Andrea was awesome. She had covered and explained in great details about points to see, joking at many occasions. Waterton, Banff and Jasper were all worth visiting. Wish had more time to see city of Calgary. Weather was generally cooperative except on two occasions it rained. Will recommend to anyone without hesitation.

Ramesh C. Orland Park, IL

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