11 Day Copper Canyon: Mexico & Tucson
From
$2149
Land Only
$2599*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
| Tuesday Departure | ||
|---|---|---|
| DoubleTree Suites by Hilton Hotel Tucson Airport | Tucson, AZ | |
| Hotel Hacienda | Nuevo Casas Grandes | |
| Los Cedros Hotel Inn | Nuevo Casas Grandes | |
| Courtyard by Marriott Chihuahua | Chihuahua | |
| Hotel Mirador | Estacion Posada Barrancas, Chihuahua | |
| Hotel La Choza | El Fuerte, Sinaloa | |
| Posada Del Hidalgo Hotel | El Fuerte, Sinaloa | |
| La Mansión, Casa Encantada or Luz del Sol | Alamos | |
| Marinaterra Hotel & Spa | San Carlos Nuevo Guaymas | |
| Thursday Departure | ||
|---|---|---|
| DoubleTree Suites by Hilton Hotel Tucson Airport | Tucson, AZ | |
| Hotel Hacienda | Nuevo Casas Grandes | |
| Los Cedros Hotel Inn | Nuevo Casas Grandes | |
| Courtyard by Marriott Chihuahua | Chihuahua | |
| Hotel Mirador | Estacion Posada Barrancas, Chihuahua | |
| Posada Del Hidalgo Hotel | El Fuerte, Sinaloa | |
| Hotel Torres del Fuerte | El Fuerte, Sinaloa | |
| La Mansión, Casa Encantada or Luz del Sol | Alamos | |
| Marinaterra Hotel & Spa | San Carlos Nuevo Guaymas | |
Click a Date to Book Online
Click a Date to Book Online
| 2024 Dates & Prices Single Supplement: $600 | ||||||
|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
| $2249 | $2679* | |||||
| $2399 | $2829* | |||||
| $2249 | $2709* | |||||
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$2199 | $2629* | ||||
| $2349 | $2799* | |||||
| $2249 | $2859* | |||||
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$2249 | $2739* | ||||
| $2349 | $2779* | |||||
| $2249 | $2679* | |||||
| $2349 | $2779* | |||||
| $2349 | $2799* | |||||
| $2349 | $2799* | |||||
| $2149 | $2599* | |||||
| $2149 | $2599* | |||||
| $2249 | $2699* | |||||
| $2249 | $2699* | |||||
| $2349 | $2749* | |||||
| $2449 | $2849* | |||||
| $2449 | $2849* | |||||
| $2449 | $2849* | |||||
| $2449 | $2849* | |||||
| $2349 | $2799* | |||||
| $2349 | $2799* | |||||
| $2349 | $2799* | |||||
Not Included:
Transfers and gratuities.
Additional Information:
Passport information for all passengers must be submitted before documents can be issued.
Passengers arriving on day 1 should select flights that arrive no later than 5 PM.
For arrival and departure on North America packages with US gateways, transfers are not included with Air & Land packages nor available on an optional basis. See Trip Preparation -> Arrival & Departure for more information regarding options to transfer to your hotel.
Accommodation Details:
Accommodations in Alamos will be in either La Mansión, Casa Encantada or Luz del Sol.
Triple rooms consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Escorted Package Includes
- Round trip flights Los Angeles-Tucson, Tucson-Los Angeles
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 10 nights accommodations
- 2 nights Tucson
- 1 night Nuevo Casas Grandes
- 1 night Chihuahua City
- 2 nights Posadas Barrancas
- 1 night El Fuerte
- 1 night Alamos
- 2 nights San Carlos
- Hotel taxes, fees & service charges
- Hotel porterage
- Train Posadas Barrancas-El Fuerte on the Chihuahua-Pacífico
- 24 meals: 10 breakfasts, 7 lunches, 7 dinners
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager throughout
- Services of English-speaking local guides
- Entrance fees per itinerary
- Comfortable wireless earphones for enhanced touring
Special Features
- Discover the archaeological site of Paquime, a UNESCO World Heritage Site
- Demonstration of Mata Ortiz Pottery, one of the world's most innovative ceramics
- Travel on an aerial tramway that descends over 4,500 feet into the Copper Canyon
- Meet the Tarahumara Indians whose way of life has not changed in centuries
- A scenic train ride on the Chihuahua Pacifico railroad
- Travel to picturesque El Fuerte, the "Gateway to the Copper Canyon"
- Stroll the streets of the colonial city of Alamos, a designated National Monument
- Scenic private boat cruise on the shimmering Sea of Cortez
- Tour the Guaymas Pearl Farm, the first cultured pearl farm in the Americas
Is This Trip Right for You?
This active program, includes long drives, covering a good amount of ground each day. In return, you will be rewarded with stops at fascinating sites. Expect up to four hours walking on some touring days. A few early wake-ups as well as two seven hour long bus rides, (transit to and from Mexico). Please be prepared for possible longer wait times at border crossings into and out of Mexico. The pace is fast, however you will encounter some uneven surfaces, stairs, steps and significant slopes. The elevation throughout the program varies and may be a consideration for those who have heart conditions or are otherwise affected by high altitude. Hotels may provide limited amenities. Airport transfers are not included. Consider a taxi or shared ride service as the least expensive options. This is a Classic program. For more information, click here.
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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This budget class hotel is located in the city of Nuevo Casas Grandes, located in the remote region of Chihuahua.
Hotel Details
This tourist class hotel is located in the city of Nuevo Casas Grandes, in the remote region of Chihuahua.
Hotel Details
This superior tourist class hotel is located in San Carlos Nuevo Guaymas, nearby the Marina San Carlos.
Hotel Details
This budget class hotel is located in the city of Nuevo Casas Grandes, located in the remote region of Chihuahua.
Hotel Details
This tourist class hotel is located in the city of Nuevo Casas Grandes, in the remote region of Chihuahua.
Hotel Details
This superior tourist class hotel is located in San Carlos Nuevo Guaymas, nearby the Marina San Carlos.
Hotel Details- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Mexico - Passport information must be submitted to Gate 1 Travel at least 45 days prior to departure. The Mexican National Migration Institute requires migrations forms be finalized in advance. |
| Children Under 18 Traveling to Mexico - Special requirements apply to minor children using travel documents and who are not being accompanied by a parent or legal guardian. The Mexican National Immigration Institute (INM) requires a consent document for minors (under 18 years of age) traveling if the minor is DEPARTING Mexico, by air or sea, alone or with someone other than a parent or legal guardian who is of legal age (grandparent, uncle/aunt, school group leader, etc.), and is using Mexican documents to travel (birth certificate, passport, temporary or permanent Mexican residency). The US Embassy recommends all minors traveling without both parents carry a notarized consent letter at all times in the event immigration officials request one. For more information, please visit http://travel.state.gov/content/passports/english/country/mexico.html
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Mexico - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| United States - The weather in the United States varies according to geographical area. The hottest period is from June to August and the coolest from November to February. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. You may encounter mosquitoes during warm and hot weather. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. For winter programs, come prepared for cold temperatures, icy trails, and short daylight hours. The National Park Service recommends bringing over-the-shoe-traction devices, extra snacks and layered clothing that can easily be added or removed to adapt to a variety of weather conditions USA Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#usa-weather |
| Mexico - Mexico has two main seasons; The rainy season is from June to October, and the dry season is from November to May. The climate changes greatly depending on latitude and altitude. The weather in Mexico is as varied as its geography, which includes tropical forests, arid deserts, fertile valleys and snow-covered mountains. While the Copper Canyon region is warm year-round, it can be quite cool, especially in the evening. The highland region ranges from alpine to temperate, while the canyon valleys are considered subtropical. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. You may need to walk up steep hills or over rough terrain. Sunscreen and a hat or sunglasses are also recommended. Mexico Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#mexico-weather. |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| MEXICO: Books The People's Guide to Mexico by Carl Franz On Mexican Time by Tony Cohan The Pearl by John Steibeck The Log from The Sea of Cortez by John Steinbeck Born to Run by Christopher McDougal The Treasures of the Sierra Madre by B. Traven MEXICO: Films Sin Nombre (2009) The Violin (2005) Frida (2002) Viva Zapata (1952) Treasure of the Sierra Madre (1948) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Mexico - If you are arriving from a domestic flight and your luggage does not arrive, do not route your luggage to the nearest airport in Mexico. Advise the airport to send luggage to the Tuscon hotel and join with the group. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. Be wary of airport scammers who offer unwanted assistance. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Mexico - For Tucson arrivals only, if you arrive at the start of the tour via a domestic flight which is delayed for any reason causing you to miss the approximately 7AM transfer to Mexico on Day 2, do not route yourself to the nearest airport in Mexico to join the tour. Arrive to Tuscon and contact Gate 1 to have alternative arrangements made to join the group as quickly as possible. This may require multiple unaccompanied transfers. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Tucson * Distance from Hotel to Airport: 10 miles * Approx. Taxi Cost: $30 * Approx. Ride Share Cost: $21 * Approx. Airport Shuttles Cost: $30-85 * Approx. Private Car Cost: $180 DoubleTree Suites by Hilton Hotel Tucson Airport provides a shuttle service from the airport (fee may be applicable) Desert Diamond Casino Hotel provides a shuttle service from the airport (fee may be applicable) |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| United States - Hotels in the United States are generally local or international chains of standard quality with a variety of amenities. Locally owned properties may have features that encompass the style of the region. Hotels in the National Park regions often provide limited amenities and due to limited outdoor lighting in the evenings, a flashlight is recommended. Many hotels require a credit card at check-in to cover incidentals. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Mexico - Some hotels do not provide safe deposit boxes. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: North America |
Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day Driver (Provides chauffeur services and limited assistance with luggage) : US $5-7 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day Hotel porters: Included |
| Mexico - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often do not include a service charge. 15% is customary for good service. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Mexico - The Mexican Peso is the currency of Mexico. |
| Mexico - Large shops and hotels will typically have full credit card services, available often with a favorable exchange rate. Small vendors will typically only accept cash but might take small denomination US bills. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Mexico - From street vendors to bustling markets travel in Mexico provides ample opportunities for shopping. Prices can be listed in either Mexican Pesos or in US Dollars. If you are ever unsure, do not hesitate to ask. Bartering with vendors is acceptable varying on region; however, when dealing with indigenous communities it is often seen as insulting. Ironwood carvings in San Carlos and Mata Ortiz pottery in Nuevos Casas Grandes are good regional buys. El Fuerte is known for its beautiful palm hats, woven rugs and hammocks. The Tarahumara people make a variety of baskets and handicrafts. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Mexico - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Mexico, there are significant issues with theft against tourists in public places. Always keep valuables in a safe place and avoid walking alone. It is advised that travelers avoid contact with children, including taking photographs, especially in rural areas. Passengers should not travel alone after dark. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
United States
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Mexico
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| Languages |
| United States - English is the local language. |
| Mexico - Spanish is the official language. Many indigenous languages are also spoken throughout the country. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| United States - No converters or transformers will be necessary for US residents when traveling anywhere within the United States. |
| Mexico - The voltage used is 120 volts. |
| Code of Conduct |
| United States - Americans tend to be very friendly and informal, even with strangers. Greetings are usually casual and speaking on a first name basis is common. A handshake is the customary greeting, especially upon first meetings. Casual attire is generally expected unless in a formal situation. |
| Mexico - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking is acceptable unless otherwise noted and is specifically prohibited on public transport and in cinemas and theaters. Shaking hands is the standard greeting. Normal courtesies should be observed. The Catholic Church is highly respected in the community, and jokes at the expense of the Church are considered to be in poor taste. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Mexico - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. It is advised to stick to food from reputable vendors. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - United States |
Holidays 2023 Jan 1: New Year's Day Jan 2: New Year's Day observed Jan 16: Martin Luther King, Jr. Day Feb 20: President's Day Apr 9: Easter May 29: Memorial Day Jul 4: Independence Day Sep 4: Labor Day Nov 11: Veteran's Day Nov 23: Thanksgiving Dec 25: Christmas Holidays 2024 Jan 1: New Year's Day Jan 15: Martin Luther King, Jr. Day Feb 19: President's Day Mar 31: Easter Sunday May 27: Memorial Day Jun 21: Juneteenth Holiday Jul 4: Independence Day Sep 2: Labor Day Oct 14: Columbus Day / Native American Day Nov 11: Veteran's Day Nov 28: Thanksgiving Day Dec 25: Christmas |
| Holidays - Mexico |
Holidays 2023 Jan 1: New Year's Day Feb 6: Constitution Day Mar 20: Birthday of Benito Juarez Apr 6: Maundy Thursday Apr 7: Good Friday Apr 9: Easter Sunday May 1: Labor Day/ May Day May 5: Anniversary of the Battle of Puebla Sep 16: Independence Day Oct 9: Dia de la Raza Nov 1: Dia de los Muertos Nov 20: Revolution Day Dec 12: Day of Our Lady of Guadalupe Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Feb 5: Constitution Day Mar 18: Birthday of Benito Juarez Mar 28: Maundy Thursday Mar 29: Good Friday Mar 31: Easter Sunday May 1: Labor Day/ May Day May 5: Anniversary of the Battle of Puebla (Cinco de Mayo) Sep 16: Independence Day Oct 12: Dia de la Raza Nov 1: All Saints Day Nov 2: Dia de los Muertos Nov 18: Revolution Day Dec 12: Day of Our Lady of Guadalupe Dec 25: Christmas Day |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Mexico - Passport information must be submitted to Gate 1 Travel at least 45 days prior to departure. The Mexican National Migration Institute requires migrations forms be finalized in advance. |
| Children Under 18 Traveling to Mexico - Special requirements apply to minor children using travel documents and who are not being accompanied by a parent or legal guardian. The Mexican National Immigration Institute (INM) requires a consent document for minors (under 18 years of age) traveling if the minor is DEPARTING Mexico, by air or sea, alone or with someone other than a parent or legal guardian who is of legal age (grandparent, uncle/aunt, school group leader, etc.), and is using Mexican documents to travel (birth certificate, passport, temporary or permanent Mexican residency). The US Embassy recommends all minors traveling without both parents carry a notarized consent letter at all times in the event immigration officials request one. For more information, please visit http://travel.state.gov/content/passports/english/country/mexico.html
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Mexico - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| United States - The weather in the United States varies according to geographical area. The hottest period is from June to August and the coolest from November to February. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. You may encounter mosquitoes during warm and hot weather. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. For winter programs, come prepared for cold temperatures, icy trails, and short daylight hours. The National Park Service recommends bringing over-the-shoe-traction devices, extra snacks and layered clothing that can easily be added or removed to adapt to a variety of weather conditions USA Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#usa-weather |
| Mexico - Mexico has two main seasons; The rainy season is from June to October, and the dry season is from November to May. The climate changes greatly depending on latitude and altitude. The weather in Mexico is as varied as its geography, which includes tropical forests, arid deserts, fertile valleys and snow-covered mountains. While the Copper Canyon region is warm year-round, it can be quite cool, especially in the evening. The highland region ranges from alpine to temperate, while the canyon valleys are considered subtropical. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. You may need to walk up steep hills or over rough terrain. Sunscreen and a hat or sunglasses are also recommended. Mexico Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#mexico-weather. |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| MEXICO: Books The People's Guide to Mexico by Carl Franz On Mexican Time by Tony Cohan The Pearl by John Steibeck The Log from The Sea of Cortez by John Steinbeck Born to Run by Christopher McDougal The Treasures of the Sierra Madre by B. Traven MEXICO: Films Sin Nombre (2009) The Violin (2005) Frida (2002) Viva Zapata (1952) Treasure of the Sierra Madre (1948) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Mexico - If you are arriving from a domestic flight and your luggage does not arrive, do not route your luggage to the nearest airport in Mexico. Advise the airport to send luggage to the Tuscon hotel and join with the group. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. Be wary of airport scammers who offer unwanted assistance. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Mexico - For Tucson arrivals only, if you arrive at the start of the tour via a domestic flight which is delayed for any reason causing you to miss the approximately 7AM transfer to Mexico on Day 2, do not route yourself to the nearest airport in Mexico to join the tour. Arrive to Tuscon and contact Gate 1 to have alternative arrangements made to join the group as quickly as possible. This may require multiple unaccompanied transfers. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Tucson * Distance from Hotel to Airport: 10 miles * Approx. Taxi Cost: $30 * Approx. Ride Share Cost: $21 * Approx. Airport Shuttles Cost: $30-85 * Approx. Private Car Cost: $180 DoubleTree Suites by Hilton Hotel Tucson Airport provides a shuttle service from the airport (fee may be applicable) Desert Diamond Casino Hotel provides a shuttle service from the airport (fee may be applicable) |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| United States - Hotels in the United States are generally local or international chains of standard quality with a variety of amenities. Locally owned properties may have features that encompass the style of the region. Hotels in the National Park regions often provide limited amenities and due to limited outdoor lighting in the evenings, a flashlight is recommended. Many hotels require a credit card at check-in to cover incidentals. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Mexico - Some hotels do not provide safe deposit boxes. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: North America |
Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day Driver (Provides chauffeur services and limited assistance with luggage) : US $5-7 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day Hotel porters: Included |
| Mexico - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often do not include a service charge. 15% is customary for good service. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Mexico - The Mexican Peso is the currency of Mexico. |
| Mexico - Large shops and hotels will typically have full credit card services, available often with a favorable exchange rate. Small vendors will typically only accept cash but might take small denomination US bills. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Mexico - From street vendors to bustling markets travel in Mexico provides ample opportunities for shopping. Prices can be listed in either Mexican Pesos or in US Dollars. If you are ever unsure, do not hesitate to ask. Bartering with vendors is acceptable varying on region; however, when dealing with indigenous communities it is often seen as insulting. Ironwood carvings in San Carlos and Mata Ortiz pottery in Nuevos Casas Grandes are good regional buys. El Fuerte is known for its beautiful palm hats, woven rugs and hammocks. The Tarahumara people make a variety of baskets and handicrafts. |
| Your Safety is Very Important |
|
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Mexico - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Mexico, there are significant issues with theft against tourists in public places. Always keep valuables in a safe place and avoid walking alone. It is advised that travelers avoid contact with children, including taking photographs, especially in rural areas. Passengers should not travel alone after dark. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
United States
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Mexico
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| Languages |
| United States - English is the local language. |
| Mexico - Spanish is the official language. Many indigenous languages are also spoken throughout the country. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| United States - No converters or transformers will be necessary for US residents when traveling anywhere within the United States. |
| Mexico - The voltage used is 120 volts. |
| Code of Conduct |
| United States - Americans tend to be very friendly and informal, even with strangers. Greetings are usually casual and speaking on a first name basis is common. A handshake is the customary greeting, especially upon first meetings. Casual attire is generally expected unless in a formal situation. |
| Mexico - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking is acceptable unless otherwise noted and is specifically prohibited on public transport and in cinemas and theaters. Shaking hands is the standard greeting. Normal courtesies should be observed. The Catholic Church is highly respected in the community, and jokes at the expense of the Church are considered to be in poor taste. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Mexico - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. It is advised to stick to food from reputable vendors. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - United States |
Holidays 2023 Jan 1: New Year's Day Jan 2: New Year's Day observed Jan 16: Martin Luther King, Jr. Day Feb 20: President's Day Apr 9: Easter May 29: Memorial Day Jul 4: Independence Day Sep 4: Labor Day Nov 11: Veteran's Day Nov 23: Thanksgiving Dec 25: Christmas Holidays 2024 Jan 1: New Year's Day Jan 15: Martin Luther King, Jr. Day Feb 19: President's Day Mar 31: Easter Sunday May 27: Memorial Day Jun 21: Juneteenth Holiday Jul 4: Independence Day Sep 2: Labor Day Oct 14: Columbus Day / Native American Day Nov 11: Veteran's Day Nov 28: Thanksgiving Day Dec 25: Christmas |
| Holidays - Mexico |
Holidays 2023 Jan 1: New Year's Day Feb 6: Constitution Day Mar 20: Birthday of Benito Juarez Apr 6: Maundy Thursday Apr 7: Good Friday Apr 9: Easter Sunday May 1: Labor Day/ May Day May 5: Anniversary of the Battle of Puebla Sep 16: Independence Day Oct 9: Dia de la Raza Nov 1: Dia de los Muertos Nov 20: Revolution Day Dec 12: Day of Our Lady of Guadalupe Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Feb 5: Constitution Day Mar 18: Birthday of Benito Juarez Mar 28: Maundy Thursday Mar 29: Good Friday Mar 31: Easter Sunday May 1: Labor Day/ May Day May 5: Anniversary of the Battle of Puebla (Cinco de Mayo) Sep 16: Independence Day Oct 12: Dia de la Raza Nov 1: All Saints Day Nov 2: Dia de los Muertos Nov 18: Revolution Day Dec 12: Day of Our Lady of Guadalupe Dec 25: Christmas Day |
I'm writing to give kudos to our tour coordinator, Adrienne. My wife and I just completed your 7 Day Classic Wyoming & South Dakota Parks tour. It was a wonderful trip and great experience. We were very impressed with Adrienne's exceptional knowledge of the area and the history of the struggles of the native Americans. Her knowledge clearly rivals that of local historians. Her sparkling personality enhanced the bountiful information she provided and her organization kept the tour on track and on schedule. Additionally, her harmonious interaction with our driver, Grace, created an exceptionally pleasant atmosphere. She did Gate 1 proud. This was our first Gate 1 trip, and we are already planning our next Gate 1 adventure.
Claude S.
Our trip was great! Adrienne P. was a fabulous tour guide. She told great stories, knew the history, was very knowledgeable about Yellowstone. She was well organized, and always gave ample time at our stops. I don't know of any issues, so she must have handled anything that came up! Grace, our bus driver was fabulous too. She was a careful driver, always felt safe as a passenger. She was good about making sure we all had water, and there was a bowl of candy available as we entered and left the bus!
Donald J.
The trip was fantastic! Our guide Elias went above and beyond to make sure we had a great experience and truly maximized our trip so we could see and learn as much as possible. He was also very good at problem-solving so we didn't miss a beat, like when our bus needed repair and another bus was waiting for us at our next stop so we could continue on. I can't say enough good things about him. Our bus driver, Stephanie, was also phenomenal and took very good care of us, always ensuring we got where we needed to go safely, our luggage was accounted for, and we had all the water we needed. I had a great time and will definitely be using Gate 1 again in the future.
Melanie W.
We had a nice time and was pleasantly surprised with Detroit and Chicago. I never expected these two cities to be so clean. If I had this trip to do over again, I would have spent at least an extra day in each city.
Roseann L.
The trip to Yellowstone and Grand Tetons was wonderful. Our Tour Manager, Kathryn was the best manager I have ever had on any trip. She always had a little surprise in store for us and they were delightful. Kathryn was very knowledgeable about the area we were traveling through and often had a few insights over and above the basics. Kathryn was a teacher previously and her desire to educate her passengers was quite evident. Our driver was Alesia and she also did a wonderful job. She drove the bus with great care and was always ready to satisfy our needs such as cold water, temperature in the bus or anything else. She kept the bus spotless, kept the windows clean and clear so that photos came out great. I am very satisfied with this Gate 1 tour and will recommend Gate 1 to others.
John M.
This was the second Gate 1 trip I have taken and it did not disappoint. Certainly not in your control, but the weather was wonderful. Our tour guide was extremely knowledge about the area, what we would be seeing as well as the history of the area. Extremely attentive of all passengers. It was evident he spent hours working daily after the tour. The driver is who I would give the best credit for her driving skills. She would check to make sure the 2 single passengers were always on the bus. Of course the tour director counted to make sure all were on the bus. The bus was immaculately cleaned every day. Above and beyond the call of duty the windows were cleaned from all dirt and spots. This did not go unnoticed from all aboard the bus, it was greatly appreciated. I would love to have either one of your employees again.
Carol H.
The trip was great we had an awesome time! It was our first time traveling with Gate 1 so we didn't know what to expect but our guide Ivan was amazing!
Ronnie I.
Our trip can be summed up in 2 words. "Amazing and Priceless". Kathryn and Colin went above and beyond for us to have such an extraordinary and safe trip. This was our first trip with Gate 1 but it will not be our last. We have been spreading the good word about Gate 1. Total satisfaction.
Michele K.
This is a great trip! Beautiful scenery and wildlife. Kacie, our tour manager, did a wonderful job. She has eagle eyes when spotting wildlife for you to see. Many opportunities to take fabulous pictures. Felt very relaxed on this trip. We had wonderful people that joined us, a fantastic driver in Hillary, and an excellent tour manager who was very informative about the whole Alaska heritage and area. Highly recommend this trip!
Sheryl H.
Leslie is the reason this trip was FANTASTIC! She was kind, courteous and strove to meet everyone's needs, answered all questions, and provided an abundance of history and information about all the places we visited. She passed along interesting stories, told us where the best restaurants were, best angles to take photos of Rushmore, Crazy Horse, etc. and alerted us to animal sightings in Yellowstone. I could go on and on, but she is one of the best tour directors I have traveled with and I have toured with several other companies. She was approachable and personable. Put simply, Leslie is a KEEPER!
Susan M.
Our Mt. Rushmore/Yellowstone/Grand Tetons trip was fabulous in every way. Our guide, Jolie, was charming, funny, extremely well-organized, and made each guest feel like a valuable part of the total experience. While we are very well-traveled, we were in absolute awe of the immense beauty of this part of our country. Our driver, Marc, was cautious, warm and very talented, constantly pointing out the amazing wildlife all around us, which we surely would have missed, were it not for his keen vision.
Bunny F.
We had a FANTASTIC trip to the U.S. national parks (8 day tour) -- Grand Canyon, Bryce, Zion, Capital Reef, and to Monument Mountain and also Sedona. We were a small group of 13 people from all different parts of the country. We bonded well as a group and had terrific weather. But the most amazing thing of all was the beautiful scenery we saw on the trip! I felt we were able to get a sampling of what beauty there is in these parks. One of the best things about the trip was our tour leader, Lori. I've been on 5 or 6 escorted tours in my life, but I must honestly say that Lori was probably the best tour leader I've encountered. She was fun, knowledgeable, professional, and well organized. She would tell us important information as we traveled along in the bus, mixed in with videos, historical facts, etc. She passed out maps of the area trails we would be coming to and shared information about the trails. In between, there were corny jokes, anecdotal stories, and various commentary. I don't think there was a single person in our group that didn't recognize Lori's ease and professionalism in the tour director job she did! She single-handedly keep the shared information fun and informative! Thank you for this wonderful trip! I thoroughly enjoyed everything about the trip!
Susan K.
I have taken multiple escorted trips with several different travel companies. Many with Gate 1. I have never experienced a more loving friendly knowledgeable and dedicated tour director then Dani. She was from Day 1 warm welcoming down to earth caring and a phenomenal at handling multiple people in the most respectful and sometimes difficult situations. My husband and I traveled with our 10 year old grandson on the 11 day pacific Northwest tour on June 11 2023. The moment we entered the room for meet up at the hotel she knew our names before we introduced ourselves. She made us relaxed about her knowledge of the area and our grandchild's picky food choices. She went out of her way to make him feel special and specifically addressed his needs. I paid a high price last year for a family bridges tour with Tauck to make him feel comfortable with other children which we all enjoyed. After he finished this Gate 1 tour the only child with 36 other adults, he told us this was the best tour. She is an asset and a gem for your company. I will take another Gate 1 tour with Dani as our leader as I know it will be more then the places we visit but the feeling of being cared about like a member of my family. Kudos for hiring her and I will continue to sing her praises.
Gail W.
Trip was phenomenal. Was beyond my expectations. My guide , Timothy and bus driver were outstanding. I would normally rate the trip a 10 on a scale of 1-10. But with Timothy and Jaron I have to rate the trip a 15. On a scale of 1-10.
Richard R.
I just returned from my National Parks Vacation (Classic National Parks, Mt. Rushmore, Yellowstone and Grand Teton) with your company. I was with a group traveling from June 3rd through the 11th, and our tour guide's name was Adrienne. I wanted to take a few minutes to praise how fabulous Adrienne is and what a wonderful adventure she took us on. Adrienne knew so much about the places we visited and, with her knowledge of the American West, National Parks, Wildlife, and Native American Indian history, we were able to get immersed in the beauty and culture of the places we visited. She was well-organized, fun to be with, enthusiastic and engaging. Our vacation would not have been half as exciting if we did not have a tour guide as experienced and as friendly as Adrienne. In only a few days she was more than a tour guide to all of us, she became our friend. I look forward to traveling with Gate 1 in the future!
Tina R.
Mount Rushmore Yellowstone and more. This trip was not good, oh no, it was great! Beyond expectations. You are converting a 50-time Grand Circle traveler to a Gate 1 traveler. I am in!!
Gordon S.
Our trip to the Pacific Northwest With Columbia River Gorge was a very enjoyable trip. Everything about it was so well planned. We learned so much listening to our leader, Kathy, who was so knowledgeable and prepared. Kathy also had a wonderful sense of humor which made the trip a lot of fun. The Columbia River Gorge was beautiful to see, as were the Crater Lake National Park and the Redwood National and State Parks and the very interesting tour of San Francisco. We also had a very attentive and skillful bus driver who was excellent at handling the various types of roads we were on. We traveled in a big, comfortable, and beautiful bus. The hotels were all very good and the staff was very helpful. I especially liked the Riverside Inn in Grants Pass, Oregon with its beautiful view of the river. Thank you to Gate 1 for this very nice trip.
Martha M.
I really enjoyed my trip full of beautiful sights, and I THINK, the best tour guide I have ever had. Eli kept us very well informed of our activities by outlining the up coming day the night before on the bus, then repeating facts the next morning. I knew what time to put the bags out daily and what time the bus would leave daily enabling me to set my own wake up time .I knew exactly where the breakfast room was located and where to find the bus each day. Our bus driver, BILL, was terrific. Very helpful in handling the bags, always at the exit of the bus to assist in stepping off the bus, plenty of water and each morning the bus sparkled inside and out with his care. It was obvious that Eli put a lot of time and effort in planning the information and entertainment we received daily while on the bus. We saw videos outlining the canyons and history of their formations. Also listened to stories, music that was big hits during my younger years so we all sang along. Meals provided by Gate 1 were all delicious and Eli gave us our chance to make selections the day before. Lunches on our own in town were easy with the suggestions Eli made before getting off the bus or as we drove thru town. The bus was very comfortable, with the temperature always right, and Eli scheduled bathroom stops just when I naturally realized I need one. So perfect. There was NOT ONE THING that Eli didn't prepare us for or events that I did not enjoy. I have traveled on many trips offered by Gate 1 thru the years and this Canyon tour with Eli at the helm was a CLASS E trip that will be in my memory and shared with my family and friends for the rest of my life. Thank you Gate 1 for hiring Eli as a tour guide.
Kathryn M.
This was one of the best trips of our lives! Charles "Kaleo" was super fantastic! We loved his passion for his islands home which was contagious. The beauty we experienced with not only the landscape, but the people living there, too. The accommodations were good and loved the hotel on Kaua'i! All Perfect locations! Good quantity of food and loved learning some of the Hawaiian language. On Oahu, we were just a block from the beach & across the street from the park & zoo. While the hotel was experiencing some Operational challenges with their elevators, etc., it was still delightful. Maui & the Big Island we're nice & great locations, as well. Hotel food was good , too. Excursions were great! Just the right amount of time for each with exception of the Aquarium on Maui. Think an additional hour (at least) could have been added to this excursion without any problem because there wasn't enough time to see the fantastic 3-D film on whales & still have time to check out everything else they had to Offer. Our tour manager was one of the best guides we've ever had! We loved Kaleo! His calm demeanor even through a few trying times was dealt with the utmost professionalism, kind & caring manner. He made arrangements for one of "Ohana" members in need of hospitalization, my husband in need of Medical care & went to urgent care. He managed to keep everything g running smoothly, efficiently, and packed a whole lot of fun into every day! Kaleo, we are so grateful to you for Making this a trip of a lifetime!!
Gayle N.
My main reason for providing this feedback is to praise our wonderful guide, Manuel. This was our 5th Gate1 adventure and Manuel was the best we've had so far. I nicknamed him "Professor". He was incredibly knowledgeable about every aspect of this region of Mexico. As a naturalist, he excelled in his knowledge of the flora and fauna of the region as well as the history, geography, geology and culture. He arranged for amazing entertainment that usually accompanied our dinners (either before or after). His walking tours were very informative. His organization skills were spot on as he kept our group on time, safe and healthy. No one got sick under his guidance as we were all well informed about the need for timeliness, when and where we could eat/drink safely. His personality was well received by the group adding some humor and wit to the mix. He's been a guide for a long time and his experience really showed. Truly an exceptional guide and I hope Gate1 treats him well!
Marc D.
I will run out of superlatives trying to describe our first Gate 1 trip, to Colonial Mexico. In short, it was extraordinary. All the challenges of beginning the tour in Mexico City during a Grand Prix Formula 1, a country-wide celebration of Dia de Los Muertes, and a big Futball playoff were handled with grace and patience by our Tour Manager "Bacho". Every excursion, every logistical challenge, every pre-arranged meal was smooth and easy for everyone. Bacho made sure we were all cared for, and even more importantly his warm hospitality created an enjoyable traveling "family" that fostered many new friendships and connections within the group. The bonus for us was being in Mexico celebrating Dia de Los Muertes with each community we visited. Beautiful colors, beautiful costumes, fiestas....it will be a cherished memory! Though our very first Gate 1 tour, it most certainly won't be our last. Muchas Gracias Gate 1!
Martha R.
This was our first experience with Gate1, we were very impressed. From the accommodations, the food, and sights we were extremely pleased. The most impressive was Skye our tour guide. She was very knowledgeable about the sights, and information specific to the sight. Especially where to hike, specific trails etc. This was extremely helpful since we're not hikers. Skye kept us informed the entire length of the trip, we couldn't ask for a better guide. We would travel with her on all of our future adventures with Gate1.
Linda T.
My trip was excellent! It was the first time I traveled with Gate 1. The tour to colonial Mexico was fabulous! The tour guides were superb . Liliana, María, Erick were exceptional at their jobs as tour leaders. Aurelio, the bus drive, was skillful and always alert. He made the tour bus an exquisite coach ride for all. He was caring and thoughtful for each and everyone on the tour bus. He always had a beautiful smile to greet us. Liliana , our principal Gate1 tour guide and escort throughout the trip was a genius! Her knowledge of each of the towns and cities was extraordinarily vast. Her enthusiasm for the history of her country was brilliantly shared throughout the tour. Her charm, her meticulous manners to safety and care of each participant can not be overly stated. Liliana is a gem of a Gate1 tour escort. She connected with each person as a friend for always. I look forward to seeing her again on another Gate 1 tour. This was an excellent trip. The locations of the hotels was excellent. The accommodations were greatly appreciated and very comfortable. I would definitely recommend this tour. Thank you to all the Gate 1 staff who worked to make the Colonial Mexico Tour a memorable success for me.
Adrienne C.
Our trip was wonderful, start to finish! We loved our guide, Leslie, bus driver, Josh and all local guides. Each hotel was perfect as were all sites that we visited. Highly, highly recommend this trip!!!
Michelle D.
I usually do not write reviews, and since I am from the Michigan, I was not expecting to experience anything really special during 10 day fall foliage trip to New England since Michigan does have a full foliage season. With that said----My trip was AWESOME! I don't know where to start. Our tour guide, Bobby was high energy, fun, engaging, creative, knowledgeable and very accommodating to everyone on our tour. There were 42 people on our tour and he did his best to make sure everyone and everything was taken care of but at the same time we did not feel like he was hovering or bossy. He has great historical knowledge and a lot of very silly jokes. The foliage in the different states along with visiting all the historical landmarks along the way was great. The time riding on the bus was fun, not boring. He made sure everyone was comfortable and had a plan even in our free time. Even after the tour was over, he came with us to lunch at a really nice Italian restaurant on the north end. Emil the bus driver was excellent professional and very courteous. He even dropped some of us off after hours at a restaurant so we would have to walk a long way in the dark in a strange city. The tour was pretty active, and I put in at least 15,000 steps on most days, but It did not ever feel like it. I enjoyed the freedom trail in Boston, the Trinity Church was beautiful, we went to the national monument of the Forefathers, and several other "surprise stops" all while staying on our time schedule and seeing the sites on the scheduled tour. My favorite spots were Mt Washington and everything in Maine. My next vacation was already planned before I went on this trip and now I regret that I did not book it through Gate One, but I do plan on going to Yellowstone with Gate one sometime next year, especially if I can catch Bobby's tour.
Cynthia H.
It was wonderful! We had a large group (42) but everyone went with the flow & didn't complain about anything, even riding the road to Hana in a heavy downpour. We realized all the rain made the waterfalls that much more beautiful. Esther was a perfect guide, the embodiment of the aloha spirit. A little of aloha must have rubbed off on the group. She was always patient & never too tired to answer our many questions. She did a beautiful song & hula for us at the closing banquet which brought tears to our eyes. Esther is a remarkable woman & Gate 1 should be proud to employ her. Thanks for a wonderful trip to Hawaii. We'll be traveling with Gate 1 again soon!
Jennifer M.
We enjoyed everything about our trip to Hawaii and it exceeded our expectations. It is definitely a once-in-a- life time experience! Tour manager Esther and bus drivers are excellent; they had incredible knowledge and in-depth insight on Hawaii Islands and its history. We were able to travel at a certain pace, stop and take pictures or just rest as needed. We learned about Hawaiian history, art, culture, food, agriculture, plants, flowers, religion and much more. Esther and bus drivers used Hawaiian words and explained their meaning. All of our transfers between airports, cities, hotels and tours were well planned and we felt very well taken care of. Hotel accommodations and food on each island were great. Esther and drivers were friendly, helpful, and considerate and took very good care of us. We were very happy with our enthusiastic tour guide and drives - they went above and beyond to make our trip special; they were great and spoke excellent English. Time and money well spent!
Mary C.
Our tour was fabulous. Our tour Manager Timothy was great and had a lot of attention to details. He also stop in some bonus places that were not in the schedule, provided educational material like videos, music for us to learn about the culture of the indians, cowboys, etc. He really showed that he cared for us to be able to enjoy a great tour. be loves his job, we can tell. All the hotels were great, specially the Little America. They gave us a special rate for those of us that had to deal with the hurricane in Florida and stayed an extra night or two. The hotel provided extra breakfast tickets, and the personnel were outstanding. I would stay in that hotel anytime. The driver Mike was also excellent and we felt safe with his driving skills. Also a very nice person. As always Gate 1 scored a 10 out of 10 on this tour.
Blanca S.
Greetings, It was a pleasure to see this part of the country. Our driver, John and Tour Leader, Andrew, were great, along with the frequent stops to photograph the natural wonders! I would only wish that we had had an extra day for the charming town of Jackson Hole.
Jean D.
The trip to Hawaii was wonderful. The itinerary really gave us the opportunity to see and learn about Hawaii with its colorful flowers everywhere, waterfalls, mountains, and volcanoes. The hotels were nice and comfortable. The included meals were great (other than a cold boxed breakfast). Everything went smoothly including bus pickups, admissions to parks and sites, and flying to the two islands. Esther, our tour leader, was well organized and the bus drivers/tour guides were very knowledgeable about Hawaii and what we were seeing. We especially liked visiting Pearl Harbor and the USS Missouri and Volcanoes National Park. The Luau was nice too, and just a short walk from our hotel. Thank you for putting together this amazing trip.
Sandra J.
It was a great trip. Our tour guide (Ivan) was a very experienced tour guide. Everything was arranged so smoothly and even problems came up, he was able to solve them in a timely manner. I would recommend Gate 1 to anyone who likes to travel. Job well done!
Ying A.
I have been on 5 Gate One Trips. The tour manager for this southwest parks tour, Garrett, was the best I have ever had. He provided us with so much information, facts, and history of the areas we were visiting. He showed us relevant videos, maps, and pictures. When at the national parks, he didn't just point out the trail to take.....he led us on the entire trail and pointed out things for us to see. He was concerned about our comfort and health during 100 degree days, and altered schedules and stops to accommodate the heat. I hope I can travel with Garrett on another trip.
Ellen B.
The trip was awesome! Beautiful scenery, great weather, clean air, and no humidity (or mosquitoes). What really made the trip special was our tour guide, Elias and the bus driver Steve. They kept us all well informed and entertained. Would love to go on another trip with those guys again.
Dean B.
The Tour was great Tim our tour manager and Ken our driver, were fantastic showed us many wonderful places. A huge appreciation and a big THANK YOU to both.
Wanda K.
I want to write a personalized recommendation about Dani, our tour guide for the recent Michigan-Detroit-Mackinac Island- Chicago trip. Dani was outstanding and very detail-oriented. We experienced the culture of each place we visited through the food, the extra videos she provided about Mackinac Island, and the recommendations she gave and helpful tips about time use while on our own at each location. I cannot praise her enough for her astute leadership. I'm signing up for two more GATE1 trips for next year!
Cheryl G.
We recently returned from Alaska's Natural Beauty Discovery Tour. We just wanted to let you know how much we enjoyed our vacation. From the time they picked us up at the airport until we finished our tour everyone was professional and courteous. Our tour guide, Liz, was wonderful. Her knowledge of the area was superb. She was always concerned about the safety of the group and went out of her way to ensure everyone had a wonderful time. She even organized optional hikes on our free time and went with us to ensure our safety. When our plane ride was canceled due to inclement weather, she organized a glacier walk to fill the void. We really enjoyed that part of the trip the most. I hope you will let her know how much we appreciate all she did for us. We would also like to complement our driver, Steve. Not only did he keep us safe on some pretty difficult roads but he always helped us on and off the bus to ensure our safety. He also lives in Alaska and had a lot of incite to all the areas we visited. He and Liz work so well as a team that they really enhanced our trip. We have been on 10 Gate 1 trips but this combination of tour guide and driver were the best we have ever had. We would really appreciate it if you could let them know how much they were appreciated. They did an awesome Job!!!
Mary L.
My wife and I just returned from our trip to see some of the best US national parks. Our guide was Kerry with Mike the driver. What an exceptional trip! Kerry provided so much valuable information, I started to think that he lived in the parks. He led us to so many beautiful sites that I did not know existed. Now when I see a national park, I will have such fond memories that will last a lifetime. Thanks for a wonderful trip!
Anthony S.
We had a great time. Our tour guide Robert was the best. He kept things interesting and engaged everyone to feel included. Thanks Gate 1, another successful trip for us.
Sylvia G.
Trip to Mt. Rushmore to Salt Lake City was FANTASTIC! Tim is one of the best guides I have ever had; I have been traveling with Gate 1 over 25 times and Tim ranks way up high mainly because he is very organized and he provides us with a lot of great information and keeps us entertained with DVDs that is relevant to our trip during the long drive from one state to another. Excellent job Tim!
Corazon S.
Our trip to Hawaii was fantastic. It exceeded our expectations. Our tour guide, Keala, was wonderful. She was very knowledgeable of the islands, its history, culture and beautiful plants and flowers. She always made herself available for any questions or assistance. We came home with special memories of the islands and making new friends. Thank you, Gate 1, for offering this trip.
Carol H.
Our Hawaii trip was amazing and our fellow travelers were among the nicest people which whom we have ever traveled (this was our 8th Gate 1 trip). Our tour leader, Esther (AKA Keala, her Hawaiian name) did a great job keeping this large group on track. While Gate 1 had noted there were no official transfers at the origination and departure airports, Esther went above and beyond to help people arrange travel to the airport (OGG) from our departure hotel in Lahaina. She also was helpful in coordinating our luggage and check-in processes for our two flights during the tour (Oahu to Big Island and Big Island to Maui). This was greatly appreciated and made those two flights so easy for us travelers. As with our previous 7 Gate 1 trips, we felt safe and in good hands throughout. Thank you, as always, for a memorable experience.
Deborah B.
I'd just like to say that our tour guide, Keala, was fantastic. She was terrific in letting us know "local" flowers/trees/reptiles/mammals/places/museums/stores/historical sites/restaurants/etc. She was very immersed in the Hawaiian culture. Keala used Hawaiian words and explained their meaning. Keala also had a wonderful sense of humor! Keala celebrated people's birthdays and an anniversary. She helped "herd" all 39 people into a cohesive group. The bus and van drivers she chose were also an asset. They were safe drivers and well versed in the sights along our route. Also, Keala, had a gentleman shadow her as a future guide. She gave him a few opportunities to speak/sing that enhanced our experience. He was a success. Overall I'd give Keala an A+!
James G.
This was my 1st tour with Gate 1 and I was not disappointed! Garrett, the tour guide, was knowledgeable, articulate, approachable, fun to be with! It was such a pleasure to be a passenger in a comfortable "coach" driven by Mark. He did a suburb job of keeping us on schedule and proving a great ride. The natural beauty of the areas traveled was so vast and staggering. I enjoyed every day of the tour as it unfolded. I look forwarded to scheduling another trip with Gate One Travel.
Patricia P.
I loved this trip!! I thoroughly enjoyed this fast paced trip that offered a wide range of opportunities to explore the culture of colonial Mexico. Our tour guide was exceptional - knowledgeable, friendly, helpful, fun, and generous. He ensured that everyone felt comfortable and had an opportunity to be fully immersed in Mexican culture. Many adventures included night walks to see the magnificent architecture at night, singing and dancing with mariachi bands, tasting a wide range of Mexican cuisine, and understanding the social, political, environmental, religious and educational factors that have impacted Mexico's rich history. I am grateful for all the effort put into planning and executing this trip. I have been on seven trips with Gate 1 Travel and have thoroughly enjoyed every experience. No doubt, this trip proved to be one of my favorites.
Catherine T.
Our trip was great! We loved the Denali train ride, the boat rides in Kenai and Seldovia, and the hike to see Exit Glacier. Also enjoyed the places we stayed and the food we ate (although perhaps Anchorage Sheraton was a bit farther to walk to town, but still manageable). Our tour guide, Betsy, and driver, Debi, were awesome. Great scenery in Alaska makes wonderful pictures. We loved the fresh air of Alaska. The little bit of rain did not damp our trip, we did mostly everything. It was a wonderful trip! We're glad we went!
Susan L.