7 Day Galapagos Express
From
$2259
Land Only
$2769*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
Tuesday Departure | ||
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Hilton Colon Quito | Quito | |
Grand Hotel Leon Marino Galapagos | Galapagos | |
Mainao Hotel | Galapagos | |
Unipark Hotel | Guayaquil |
Friday Departure | ||
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Hilton Colon Quito | Quito | |
Grand Hotel Leon Marino Galapagos | Galapagos | |
Mainao Hotel | Galapagos | |
Unipark Hotel | Guayaquil |
Click a Date to Book Online
Click a Date to Book Online
2024 Dates & Prices Single Supplement: $350 | ||||||
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Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
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$2249 | $2959* | ||||
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$2199 | $2919* |
Not Included:
Optional tours and gratuities.
Additional Information:
The route and program may vary according to weather conditions, seasonal changes, safety issues and wildlife migration patterns. Wildlife and visits listed in the itinerary are based upon optimal conditions and therefore subject to change.
Some flights depart in the very early morning of day 7 and will require a transfer on day 6. Transfers depart the hotel approximately 4 hours prior to flight time.
Sturdy shoes are recommended for this program.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Independent Package Includes
- Flights Miami-Quito, Guayaquil-Miami
- Airline taxes & fuel surcharges
- All intra-flights: Quito-Baltra & Baltra-Guayaquil
- 6 nights accommodations
- 2 nights Quito
- 3 nights Galapagos Islands
- 1 night Guayaquil
- Hotel taxes, fees & service charges
- All transfers included only with airfare purchase on package arrival & departure dates†
- 9 meals: 6 breakfasts, 3 lunches
- Services of English-speaking local guides
- Services of English-speaking naturalist guides in the Galapagos
- Shore excursions
- Galapagos National Park fee of $100 (Jan - Jul), $200 (Aug - Dec)
- Galapagos Transit Control Card fee of $20
Special Features
- Embark on a journey to the beginning of time in the Galapagos Archipelago of volcanic islands
- Tour the Charles Darwin Research Center to learn about their preservation goals
- View the iconic Pinnacle Rock, a towering lava structure in Bartolomé Island
- Explore areas with blue-footed boobies, frigate birds and sea lions
Is This Trip Right for You?
Your Galapagos itinerary may vary according to weather conditions, seasonal changes, safety issues and wildlife migration patterns.
▲ Due to the high elevation, travel in the Ecuadorian Andes may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. |
Your Galapagos itinerary may vary according to weather conditions, seasonal changes, safety issues and wildlife migration patterns.
▲ Due to the high elevation, travel in the Ecuadorian Andes may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. |
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This deluxe hotel is located in the heart of Ecuador's capital with easy access to the financial district and the colonial sector of the city.
Hotel DetailsThis tourist class hotel is located in the town of Puerto Ayora, in the southern shore of Santa Cruz Island.
Hotel DetailsThis first class hotel overlooks Parque Seminario, which is also known as Iguanas Park for the large population of iguanas that live there.
Hotel DetailsThis deluxe hotel is located in the heart of Ecuador's capital with easy access to the financial district and the colonial sector of the city.
Hotel DetailsThis tourist class hotel is located in the town of Puerto Ayora, in the southern shore of Santa Cruz Island.
Hotel DetailsThis first class hotel overlooks Parque Seminario, which is also known as Iguanas Park for the large population of iguanas that live there.
Hotel Details- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Today, visit the colonial section of Quito on a walk along the narrow cobblestone streets and feel the charm of 16th-century Quito. See the Independence Plaza, the Cathedral, Presidential Palace, and the Archbishop's Palace before visiting La Compañia de Jesus Church, with its beautiful gilded interior or the Church and Monastery of San Francisco, one of the great religious buildings of the New World with its impressive facade and atrium. Afterward, visit the Middle of the World Monument, located at a latitude of 0º, and stand with one foot in the Northern and one in the Southern Hemisphere. Following lunch, return to your hotel in Quito.
Approximate tour Duration is 6.5 hours.
Day #2 | 01 Sep 2021 - 31 Dec 2024 | $59.00 |
Today, visit the colonial section of Quito on a walk along the narrow cobblestone streets and feel the charm of 16th-century Quito. See the Independence Plaza, the Cathedral, Presidential Palace, and the Archbishop's Palace before visiting La Compañia de Jesus Church, with its beautiful gilded interior or the Church and Monastery of San Francisco, one of the great religious buildings of the New World with its impressive facade and atrium. Afterward, visit the Middle of the World Monument, located at a latitude of 0º, and stand with one foot in the Northern and one in the Southern Hemisphere. Following lunch, return to your hotel in Quito.
Approximate tour Duration is 6.5 hours.
Day #2 | 01 Sep 2021 - 31 Dec 2024 | $59.00 |
Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Ecuador - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. This information is necessary to issue the Galapagos Tourist Card.
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Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Mobile Phones |
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Ecuador and Galapagos - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring a good supply of insect repellent and consider wearing clothing that adequately covers arms and legs. The minimum physical demands of your trip are not highly rigorous for a person in good physical fitness but if you choose all the optional walks and excursions available, you’ll spend a lot of time on your feet. You’ll get the most enjoyment out of your trip if you are comfortable walking unassisted for two or three hours each day. Walks may include fairly rough, uneven trails and steep stone steps for which comfortable walking or hiking shoes are recommended. Quito is situated at an altitude of 9,400 feet above sea level. Therefore, you should allow a few hours to adjust to the high altitude by resting and eating lightly. Other areas of Ecuador are also situated at high altitudes including Otavalo (8,400 feet), Papallacta (10,800 feet), and Patate (8,400 feet). |
About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Ecuador and Galapagos - The climate varies widely according to geographical area. The highlands are cold and dry. Along the coast it is warm and sunny year round. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. At times, the temperature drops and a warm jacket is necessary. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Please note that plastic bags and plastic bottles are banned in the Galapagos Islands in an effort to preserve the local flora and fauna. The Amazon rain forest is tropical and humid. For walks in the forest bring; light weight, loose fitting, long sleeved shirts & pants, a brimmed hat, and walking or hiking shoes. T-shirts, shorts and sandals are recommended for use around the lodge. Come prepared with an appropriate rain jacket or poncho, rain can be heavy at times. Rubber boots for hiking will be provided by your hotel (up to US Men's Size 12) but it is recommended to bring plastic bags to protect valuables, a flash light, water bottle, sunglasses, binoculars, energy snacks, and plenty of insect repellent. Ecuador Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#ecuador-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Ecuador & Galapagos - Intra-Ecuador flights to the Galapagos have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. An additional carry-on item is permitted but should not exceed a weight of 17 lbs. This may differ from international flight luggage limits and should be taken into account when preparing for your trip. Galapagos - Fresh fruit, seeds and vegetables are prohibited from being brought into the Galapagos Islands. |
Day of Departure |
Ecuador and Galapagos Flights |
A mandatory process known as disinsection is used to prevent invasive species from accidentally being transported to the Galapagos ecosystem. After the plane's doors have been shut, d-phenothrin (2% dissolved in a 98% neutral propellant) will be sprayed throughout the plane. This chemical has the approval of the World Health Organization. The sprayed component has no negative effect on humans, does not trigger allergic reactions, and does not stain clothing. This procedure reduces the risk of introducing diseases and invasive invertebrate species to the islands and is an important part of ensuring the area's ecological balance. Please note that for any intra-Ecuador flight, your tickets will be issued locally. |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 4 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
Galapagos Hotels - Galapagos hotels are typically small properties with limited services and staff. You can expect marginally lower standards at these hotels compared to hotels in mainland Ecuador. The absence of high-rise hotels with modern amenities is part of the charm of the islands. The level of accommodations varies by island. For example, hotels on Santa Cruz, typically lack amenities that can be standard elsewhere like porterage, on site restaurants , room service, and a 24 hour front desk. In an effort to reduce waste, some Galapagos hotels will not provide complimentary bottled water in rooms. However, some hotels may have a centralized water dispenser for guests who choose to bring a refillable water bottle on their trip. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. On some itineraries, particularly those with flights included during the tour, you may encounter multiple drivers and local guides throughout. It is recommended to keep small bills on hand for tipping. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Ecuador & Galapagos |
Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day Galapagos Cruise: Crew: US $15 per person per day Galapagos Naturalist Guide: US $10 per person per day Hotel porters and wait staff: Included |
Ecuador and Galapagos - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Ecuador and Galapagos - The US Dollar is the currency of Ecuador and Galapagos. When traveling to smaller towns in Ecuador it can be difficult to break even US $20 and US $10 bills; therefore it is recommended to carry plenty of US $1 bills to make tipping and local purchases easier. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Ecuador and Galapagos - Duty-free shops and artisan's shops offer visitors the opportunity to buy Ecuadorian handcrafts such as ponchos, tapestries, ceramics, jewelry. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Ecuador - Please be aware that as a part of local law enforcement policies, the motor coach may be stopped by Ecuadorian police at any time for a routine vehicle search. Police dogs may be used to search the vehicle and you may be asked to exit the motor coach for an individual search. If this occurs, please follow instructions from the police and your tour manager. |
Local Emergency Phone Numbers |
Ecuador and Galapagos
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Languages |
Ecuador and Galapagos - Spanish is the local language. Quechua is spoken in some areas as well. English is generally spoken in tourist areas. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Ecuador and Galapagos - The voltage used is 110 volts. |
Code of Conduct |
Ecuador and Galapagos - Shaking hands is the standard greeting. Modest casual dress is appropriate. Request permission before photographing people. Common courtesies should be observed. In the Galapagos: Smoking is not permitted anywhere on the Galapagos Islands. Please respect efforts to keep the islands in their pristine condition. There is little to no cell phone reception in most areas of the Galapagos Islands. |
Meals & Dietary Requests |
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Ecuador and Galapagos |
Holidays 2024 Jan 1: New Year's Day Feb 12-13: Carnival Mar 29: Good Friday Mar 30: Holy Saturday Mar 31: Easter Sunday May 1: Labor Day / May Day May 24: Battle of Pichincha Jul 24: Birthday of Simon Bolivar Aug 10: Independence Day Oct 11: Independence of Guayaquil Day off Nov 2: All Souls' Day Nov 3: Independence of Cuenca Nov 4: Day off for Independence of Cuenca Dec 6: Foundation of Quito (Holiday in Quito) Dec 25: Christmas Dec 31: New Year's Eve Holidays 2025 Jan 1: New Year's Day Mar 3-4: Carnival Apr 17: Maundy Thursday Apr 18: Good Friday Apr 19: Holy Saturday Apr 20: Easter May 1: Labor Day / May Day May 24: Battle of Pichincha Jul 24: Birthday of Simon Bolivar Aug 10: Independence Day Oct 9: Independence of Guayaquil Nov 2: All Souls' Day Nov 3: Independence of Cuenca Dec 6: Foundation of Quito Dec 25: Christmas Dec 31: New Year's Eve |
Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Ecuador - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. This information is necessary to issue the Galapagos Tourist Card.
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Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Mobile Phones |
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Ecuador and Galapagos - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring a good supply of insect repellent and consider wearing clothing that adequately covers arms and legs. The minimum physical demands of your trip are not highly rigorous for a person in good physical fitness but if you choose all the optional walks and excursions available, you’ll spend a lot of time on your feet. You’ll get the most enjoyment out of your trip if you are comfortable walking unassisted for two or three hours each day. Walks may include fairly rough, uneven trails and steep stone steps for which comfortable walking or hiking shoes are recommended. Quito is situated at an altitude of 9,400 feet above sea level. Therefore, you should allow a few hours to adjust to the high altitude by resting and eating lightly. Other areas of Ecuador are also situated at high altitudes including Otavalo (8,400 feet), Papallacta (10,800 feet), and Patate (8,400 feet). |
About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Ecuador and Galapagos - The climate varies widely according to geographical area. The highlands are cold and dry. Along the coast it is warm and sunny year round. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. At times, the temperature drops and a warm jacket is necessary. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Please note that plastic bags and plastic bottles are banned in the Galapagos Islands in an effort to preserve the local flora and fauna. The Amazon rain forest is tropical and humid. For walks in the forest bring; light weight, loose fitting, long sleeved shirts & pants, a brimmed hat, and walking or hiking shoes. T-shirts, shorts and sandals are recommended for use around the lodge. Come prepared with an appropriate rain jacket or poncho, rain can be heavy at times. Rubber boots for hiking will be provided by your hotel (up to US Men's Size 12) but it is recommended to bring plastic bags to protect valuables, a flash light, water bottle, sunglasses, binoculars, energy snacks, and plenty of insect repellent. Ecuador Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#ecuador-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Ecuador & Galapagos - Intra-Ecuador flights to the Galapagos have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. An additional carry-on item is permitted but should not exceed a weight of 17 lbs. This may differ from international flight luggage limits and should be taken into account when preparing for your trip. Galapagos - Fresh fruit, seeds and vegetables are prohibited from being brought into the Galapagos Islands. |
Day of Departure |
Ecuador and Galapagos Flights |
A mandatory process known as disinsection is used to prevent invasive species from accidentally being transported to the Galapagos ecosystem. After the plane's doors have been shut, d-phenothrin (2% dissolved in a 98% neutral propellant) will be sprayed throughout the plane. This chemical has the approval of the World Health Organization. The sprayed component has no negative effect on humans, does not trigger allergic reactions, and does not stain clothing. This procedure reduces the risk of introducing diseases and invasive invertebrate species to the islands and is an important part of ensuring the area's ecological balance. Please note that for any intra-Ecuador flight, your tickets will be issued locally. |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 4 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
Galapagos Hotels - Galapagos hotels are typically small properties with limited services and staff. You can expect marginally lower standards at these hotels compared to hotels in mainland Ecuador. The absence of high-rise hotels with modern amenities is part of the charm of the islands. The level of accommodations varies by island. For example, hotels on Santa Cruz, typically lack amenities that can be standard elsewhere like porterage, on site restaurants , room service, and a 24 hour front desk. In an effort to reduce waste, some Galapagos hotels will not provide complimentary bottled water in rooms. However, some hotels may have a centralized water dispenser for guests who choose to bring a refillable water bottle on their trip. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. On some itineraries, particularly those with flights included during the tour, you may encounter multiple drivers and local guides throughout. It is recommended to keep small bills on hand for tipping. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Ecuador & Galapagos |
Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day Driver (Provides chauffeur services and limited assistance with luggage) : US $3 per person per day, US $2 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day Galapagos Cruise: Crew: US $15 per person per day Galapagos Naturalist Guide: US $10 per person per day Hotel porters and wait staff: Included |
Ecuador and Galapagos - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Ecuador and Galapagos - The US Dollar is the currency of Ecuador and Galapagos. When traveling to smaller towns in Ecuador it can be difficult to break even US $20 and US $10 bills; therefore it is recommended to carry plenty of US $1 bills to make tipping and local purchases easier. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Ecuador and Galapagos - Duty-free shops and artisan's shops offer visitors the opportunity to buy Ecuadorian handcrafts such as ponchos, tapestries, ceramics, jewelry. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Ecuador - Please be aware that as a part of local law enforcement policies, the motor coach may be stopped by Ecuadorian police at any time for a routine vehicle search. Police dogs may be used to search the vehicle and you may be asked to exit the motor coach for an individual search. If this occurs, please follow instructions from the police and your tour manager. |
Local Emergency Phone Numbers |
Ecuador and Galapagos
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Languages |
Ecuador and Galapagos - Spanish is the local language. Quechua is spoken in some areas as well. English is generally spoken in tourist areas. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Ecuador and Galapagos - The voltage used is 110 volts. |
Code of Conduct |
Ecuador and Galapagos - Shaking hands is the standard greeting. Modest casual dress is appropriate. Request permission before photographing people. Common courtesies should be observed. In the Galapagos: Smoking is not permitted anywhere on the Galapagos Islands. Please respect efforts to keep the islands in their pristine condition. There is little to no cell phone reception in most areas of the Galapagos Islands. |
Meals & Dietary Requests |
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Ecuador and Galapagos |
Holidays 2024 Jan 1: New Year's Day Feb 12-13: Carnival Mar 29: Good Friday Mar 30: Holy Saturday Mar 31: Easter Sunday May 1: Labor Day / May Day May 24: Battle of Pichincha Jul 24: Birthday of Simon Bolivar Aug 10: Independence Day Oct 11: Independence of Guayaquil Day off Nov 2: All Souls' Day Nov 3: Independence of Cuenca Nov 4: Day off for Independence of Cuenca Dec 6: Foundation of Quito (Holiday in Quito) Dec 25: Christmas Dec 31: New Year's Eve Holidays 2025 Jan 1: New Year's Day Mar 3-4: Carnival Apr 17: Maundy Thursday Apr 18: Good Friday Apr 19: Holy Saturday Apr 20: Easter May 1: Labor Day / May Day May 24: Battle of Pichincha Jul 24: Birthday of Simon Bolivar Aug 10: Independence Day Oct 9: Independence of Guayaquil Nov 2: All Souls' Day Nov 3: Independence of Cuenca Dec 6: Foundation of Quito Dec 25: Christmas Dec 31: New Year's Eve |
I recently returned from the Ecuador trip to the Galapagos, the Amazon, and Andes. It was the trip of a lifetime for me. Javier, our tour guide, was fabulous in all ways. Everything went so smoothly, and his calm presence and vast knowledge of his country were so wonderful. The Naturalists were all incredible too! The food, the accommodations, the animals, birds, landscapes, buses, boats, planes were all marvelous. It was an unforgettable experience that I will always treasure. Thank you, Javier, and all those who guided us through their beautiful country.
Barbara S.Our trip was amazing!! We could not have been more pleased!! Our tour director was so organized and so knowledgeable. He Was fun and always smiling. He answered every question thrown at him and expounded on it. He took great care of us - making sure, we were comfortable and had all we needed while keeping us on schedule, and aware of our next event. Our guides were as well amazing! They were very knowledgeable and Happy to share their area with us. Our safety, comfort and understanding were always their concern. We enjoyed each and every one of them. We were sad when we had to say goodbye to them. Our drivers of buses, canoes and river taxis were so great at their job! They could navigate all areas of cities and waterways. They were always on time and always where they said they would be. They were friendly but focused on their job. We felt safe at all times under their care and applauded them for their skill. I could go on and on but won't. As I noted earlier - our trip was amazing!
Catherine J.This was my wife and I's first Gate 1 Discovery Tour and will definitely won't be our last. Ecuador was beautiful in so many ways, from the Galapagos Islands, up to the Andes and down to the Amazon Rain Forest, we were constantly amazed at the diversity of landscapes and animals and were warmed by the generosity and friendliness of the Ecuadorian people. You are kept quite busy with full days of travel and experiences, but we never felt rushed. In fact, we started each day very early but couldn't wait for the day's adventures to unfold. Truly Amazing! I think what made our trip extra special was our Gate 1 guide Javier as well as all of the local drivers and staff that helped along the way. Javier was friendly and incredibly knowledgeable and went above and beyond to ensure everyone's safety, (always his first priority,) and most importantly he made sure we were always having a great time! Such a wonderful man who was so professional and incredibly organized, dealing with whatever came his way. I was obvious he cared about you as well as his home country and was always excited to share stories and information. I highly recommend this Ecuador adventure and if you're lucky enough to have Javier as your guide you will be in for a wonderful and magical experience you will never forget!
Ron A.Javier was absolutely amazing. I've been on over 10-12. Gate1 trips. This was the best so far all around!! Kept us busy, with full, exciting days, which I love. Excellent food, locations, services, and staff every step of the way!!! I want to rewind and repeat. I can't say that about any of my other trips. Sacha felt like home, the lodge on Isabella Island was absolutely incredible too. Sacha deserves an award!!! Thank you to everyone!! Especially Javier, the best guide ever!!!!!
Allison B.The trip Discovery 13 Guayaquil, Quito. Andes and Amazon was Amazing trip. The tour guide Giovanna was excellent. The driver Mauricio was excellent. The naturalist guide Alex, Luis and Yanina were excellent. I recommend this trip.
Lilia F.Our family trip to Ecuador was absolutely fantastic. Being the first trip with gate 1 and going to Ecuador We were not sure how it all work out but we were so happy with every aspect of the trip Wilson Was an amazing guide and gave us such a great experience. He was so knowledgeable about the country and was so proud of it We enjoyed unique foods and experiences with him. Our children also were so happy all thru the trip and that was mainly due to Wilson. He pulled them out and involved them in great activities. He has a great sense of humor and we are hoping to do more trips with him Our driver Hermes was also amazing and always made us feel safe all thru the trip.
Anita J.We went to Ecuador & Amazon 10 days in March 18th to 27th.We had a great & wonderful time. The tour man is Wilson who is knowledgeable in Ecuador & Amazon. We learned a lot of things about the rainforest from him. He was very take care of all of us be safety. He is a funny man and made us laugh a lot in this trip. The hotel services & food provided are good. We enjoyed this trip and had a great experience for the first time with Gate 1 travel. We already planned the next trip with Gate 1 travel.
Stephen Y.I'm writing this letter because I want to praise Ecuadorian Tour Leader Wilson, who directed the "10 Day Kaleidoscope of Ecuador with Andes Mountains & Amazon" Tour in which I participated between March 18 and 27, 2024. I really enjoyed Ecuador and found this tour to be lots of fun, exciting, educational, and truly memorable. I am a frequent and loyal Gate 1 traveler and I am really happy with the Ecuador Tour which I took, thanks in large part to the wonderful job performance done by Wilson. In so many regards, Wilson did a splendid job as Tour Leader .He was well informed about his country and a terrific spokesperson and representative for his country, always providing interesting information about the many interesting sites that we visited every day. In his business capacity relating to hotel reservations, transportation and meals, he always fulfilled his duties admirably without any failings. Everywhere we went, he seemed to run into people with whom he was acquainted and got along well with, which was often to the immediate benefit of we tour members. Just about every day he had a pleasant or fun surprise for the group that we were able to anticipate daily. I will always remember the fun activity of eating an Amazonian Beetle Larva, which Wilson by use of his surprises made a dramatic and exciting activity for the group.
Norman M.We want to make certain that Gate1 knows just how amazing James (the naturalist guide in the Galapagos) was! Included in this praise is the entire crew of the catamaran! (Their friendliness was infectious, and the two lunches were fantastic!!) James was extremely knowledgeable, patient, and helpful. We received great recommendations from him about restaurants. He took the time to make sure that everyone's needs were met, or concerns were addressed. Having him guide us in the most spectacular snorkeling experience we have ever had was unforgettable! Please acknowledge him with a monetary bonus and any internal Gate1 methods of recognition. If any additional feedback is needed, we would be happy to speak with a Gate1 supervisor on his behalf. We loved James!!
Tenisha R.It was a wonderful trip! We did so much, and everything was perfect. The lodges at the Galapagos and the Sacha Lodge in the Amazon were great and made us feel so much a part of the environment. It was a strenuous trip, but we kept up. I have told my friends you need to go when you are younger, not older! The food was great, the itinerary was great, the hotels were great, buses and boats were great - I really can't think of any complaint! I can't think of one thing we didn't see or experience there.
Terri K.The Ecuador Amazon Galapagos trip was fabulous! So immersive and on the go! We learned much about all the areas we visited as well as animals and cultures. Food and accommodations were wonderful. We had the most congenial group of people on this trip- enjoyed each and every one of them. But I saved the best for last. Our tour manager, Jose, was extraordinary! A kind, generous, hardworking man who was a fount of knowledge and information. This trip will forever remain in our hearts and minds.
June H.This was my first travel with Gate 1 - it was a FANTASTIC experience. I was blown away by the accommodations, the food and the experiences. Our guide Wilson was very knowledgeable about the areas we visited and his passion for his country was exhilarating. He met every need before it was even anticipated. I could not have asked for more. Ecuador is a beautiful country and despite warnings from friends/family regarding safety I couldn't have felt more safe. Thank you GATE 1 for memories I will treasure forever. I will be looking to you for future travel arrangements.
Deon H.I just wanted to add that Javier was such a great tour guide. I travel by myself with all my previous Gate 1 trips (this is my 9th), and I felt so safe and could ask him any questions or concerns I had. He was so knowledgeable, kind, organized, and professional. He is an asset to your company. I will continue to book my future adventures with Gate 1! I am looking forward to #10.
Michelle B.Greatly impressed with how our tour was managed. I had been with several Gate 1 tours over years and I was generally happy with the tours. But my most recent tour was extraordinary. Ecuador was different from most popular tourist destinations: its appeal was its natural beauty, not big buildings or old towns. But what struck me was how tour manager made it beyond ordinary. Of course, he knew the history and demographics of each place, but his personal touches made it special. He was always attuned to our needs, i.e., bathroom stops, toilet paper and sanitizers. He was always calm. He let us experience glimpses of the local culture by stopping by the roadside to let us taste the "cascaritas", "cuy", larvae from inside the hearts of palm ,etc. He took us to the fresh market and asked each one to buy $2 worth of specific local fruits, which he then to the hotel, cleaned, cut and served to us. He had "yapas" for us almost every day. He offered to take our pictures and suggested the best posture to get the best shot. None of my previous tour managers did those; generally, they went on their own at bus stops and spent time on the phone. I hope you will give Javier Estrella credit for all these and I hope to have again in a another Gate 1 tour.
Aurora A.The 10 Day Kaleidoscope of Ecuador with Andes Mountains & Amazon trip was AMAZING! I particularly loved the time we spent in Cuenca, the Andes and the Amazon. Our tour manager, Wilson, was incredible! His love for his country, his passion and drive truly influenced my experience. He went above and beyond to make sure everyone felt special and secured. The multiple birthday celebrations, proved unforgettable. I will recommend this trip, and specially Wilson as tour guide, for years to come! I will also visit Ecuador again-Galapagos-and hopefully get him as tour guide-he is really the best!
Maria F.Our trip to Ecuador, and Peru was excellent and one of the best experiences for our vacation. Entire trip was full of new adventures and new vistas. Our guides were very knowledgeable and extremely helpful. My wife was carefully helped by all the staff during our Amazon hikes and we are truly thankful. The Quito, Amazon, Papallecta in Ecuador were simply great. Our journey in the Amazon, its flora and fauna were very scenic. Our trip to Peru was filled with equal excitement. The sacred valley, Machu Picchu and Cusco are etched in our minds forever. The ancient civilizations and the evolution of Peru was a great discovery for us. Now, to be able to see the ancient civilizations blending with the modern, we really absorbed ourselves in the culture. Our broken Spanish also helped in our conversations with the locals. To know that Gate 1 foundation is also contributing to Peru's well being was a warm experience.
Siddharth D.I wanted to take a moment to express my sincere gratitude for the incredible 8-day Ecuador trip that your agency provided. The entire experience was nothing short of wonderful. The Amazon rainforest expedition was particularly captivating, offering a unique and fascinating insight into its biodiversity. Each day brought new adventures and discoveries, making the trip exceptionally diverse and engaging. Our tour guide's knowledge added immeasurable value to the experience. Their expertise not only enhanced our understanding of the places we visited but also made the journey more enriching and enjoyable. One of the highlights was the opportunity to meet and interact with the local people, immersing ourselves in their culture. It provided a genuine and authentic connection that made the trip truly memorable. Thank you once again for orchestrating such a well-planned and unforgettable adventure. Your attention to detail, combined with the warmth and expertise of your team, made this journey an absolute delight. I look forward to exploring more destinations with Gate 1 Travel in the future.
Lijie Z.Wow! What an amazing experience! Gate 1 delivers again! Our 8-day trip through Ecuador was amazing. My wife and I enjoyed learning more about the History, Culture and People. Our group was amazing and was like family by the end of the trip. Take full advantage of al the optional tours and experiences Gate 1 offers. Our Tour Manager Javier was the best. He was so polite and knowledgeable. He created an amazing and safe environment for our group. He offered us many "yapas" which I encourage you to take advantage. You'll see what I'm talking about when you get there. The accommodations, food and service were first class all the way. You truly feel the experience when traveling with Gate 1. This is our 3rd trip with Gate 1 and all have exceeded our expectations. There is so much to see and do on this trip and you truly get the value of it all. Thank you again to our Tour Manager Javier and our great driver Daniel for creating a memorable experience we will never forget.
Jason S.I just got back from my first Gate1 trip to Ecuador which included the Galapagos Islands, The Amazon, Quayaquil and Quito. The trip was wonderful but what made it even better was out guide, Jose'. He was informative, compassionate, cool as a cucumber with delays, etc. He was loading luggage into the bus, making sure everyone got the right dinner order, etc. He worked hard for everyone to have a great trip and it did not go unnoticed by anyone in the group. There were people on the tour that had been on many Gate1 tours and said hands down he was the best and I second that. Not only is Jose a wonderful guide but I believe him to be a wonderful person. Gate1 is lucky to have him. Thank you Jose for all your hard work. I had already booked a second tour but have no worries about my travels with Gate1, thanks in large part to having such a wonderful first experience. Thank you Jose'. You're the best!
Tamara W.You have an amazing and talented tour guide Wilson and an equally amazing driver Javier. I truly felt Wilson's love for Ecuador and it made such a wonderful impact on the tour. All accommodations were spectacular and well thought out. Wilson has a talent for bringing groups together and creating lasting friendships. He exercised safety and caution while keeping a wonderful sense of adventure on the trip. This was my second Gate1 tour and I can't wait for my next one as both have been a truly great experience and have broadened my sense of the world. Thank you so much for the careful selections and back work you all have done to make these trips great.
Tyler W.We had an amazing trip! This was the most active trip we have ever participated in and we enjoyed every minute. The itinerary was great! From the Galapagos to the Andes and the Amazon Basin we couldn't have done any better. Paul was a fantastic guide!! Always upbeat, nothing seemed to keep him from always having a big smile, very knowledgeable and proud of his country. We had some long travel days and he made sure everything went smoothly. This was our 5th Gate1 and first Discovery tour, and I would rate Paul as the best guide we have had so far and we have never had a bad guide with Gate1, but Paul went beyond our expectations. We know some of our fellow travelers were a bit demanding, but Paul with his positive personality made sure everyone was happy. All our bus drivers were wonderful and we often were impressed by their driving skills in mountainous terrain and frustrating city traffic. Your support staff did their job very well and made everything go smoothly. So did all boat captains, naturalists and hoteliers along the way. All the accommodations were superb and varied. Each hotel and resort had a unique flavor. Scalasia and Sacha spoiled us with their special housing and food. When it comes to food, this was the best Gate1 tour when it comes to dining. We won't get on the scale for the next few week. ?? Thankfully, we also had plenty of exercise and hopefully that will set off our food consumption. Ecuador is a beautiful country and this Discovery tour presented it as one of your best tours we have taken so far. PS- if anyone did not enjoy this trip, it was because they did not read the description of how active it was going to be. I had heard grumbling from one couple, that this was not what they had expected. It is not the fault of Gate1. Your description and activity level was very clear.
Michaela N.The AMAZON Express tour is an excellent expedition for those who love nature, history and people. Our tour guide Jose was a 5 star travel host. He was a historian, and naturalist. He shared his knowledge of the Ecuadorian people, their culture, geography of the land, social and political structure of the country. He wore many hats, for example, he was a guide, a server, consultant; safety instructor, etc...What an experience indeed it was!! This tour is enriching, and enlightening! Thank you Jose, and Gate 1!!
Frida T.My trip was unforgettable. Javier was fantastic. I enjoyed when he bought all of us fruit to taste, empanadas to taste, gelato to taste. Javier had so much knowledge and he was a calm, patient, fun person. Alexis was a supreme, confident driver. We were in the best of hands. I will be back for another Gate1 experience.
Whitney S.I just want to add that Ecuador was a great trip. Between the Beautiful mangroves, waterfalls, the mountains, Rivers & city old & new it was a fantastic experience. We felt safe walking on the streets, getting introduced to new foods plus our new friends Javier & Alexis took care of all of us. I believe everyone was having a blast in the group.
Olga R.Honestly, I think Gate 1 is the very best of the best Tour companies. Every hotel we stayed in was luxurious but the hotel in the Amazon and the Hacienda in Rio Bamba were just exquisite. Having said that we loved each and every hotel we stayed in especially the one in Cuenca. Andres and Jhon made the Amazon come alive for us and their knowledge and respect for the flora and fauna was astounding. Javier is a prince of all tour guides. He is a linguist, a historian with a deep knowledge of local lore and Geography. Alexis is a fabulous driver and we felt completely safe with him at the wheel while our bus went up and down the mountains and in the old cities with narrow. A truly memorable experience Gate1 and I will be recommending you to all our friends and family.
Indrani G.We had the most wonderful experiences on this trip. The food, hotels, local guides and daily excursions were all exceptional. Everything was free flowing in terms of organization of the trip. It was seamless. Marco did a great job managing the group. We called him the chief - we all looked up to him for his leadership, and he did awesome! We consider this our best trip with Gate1, but then we always say that after every trip we've been. Thank you for making a truly once in a lifetime trip for us.
Felipe A.Of all the trips I've taken (ten through Gate 1 and several on my own), this one is among my favorites, if not my very favorite! Javier is largely responsible for making this trip so great! He bent over backwards to accommodate all of our requests and special interests. He also went out of pocket a few times to ensure we have more wonderful memories to reflect back on. I'm thoroughly exhausted, but what a great trade off in order to see and do all of the things we were privileged to experience. I will be recommending this trip to all my friends and family, especially as long as Javier is their Tour Manager.
Laura F.Our trip was incredible! This was my 41st trip with Gate 1, and it was probably my favorite. Our Guide, Jose, was absolutely incredible. He was so kind, very helpful and had boundless energy. I will continue to sing Gate 1's praises to anyone who will listen.
Hollis M.The trip is beyond our expectation, for the following reasons: Our tour manager, Javier, is fantastic. He watched out all the details, provided comprehensive background information on attraction and repetitively told us what to watch out in order to keep us safe. Our bus driver, Mr. Garcia, is a skillful driver. He was at the doorway of the bus on every stop to make sure we would embark and disembark safely. The selection of lodging facilities, restaurants for meals provided by Gate1, as well as recommended restaurants when we are on our own are great. It felt like we are on a food tour and we got to enjoy the local cuisine. We traveled through cities, up the Andes mountains, walked to an ancient Inca ruin, enjoyed the historic lodge at Riobamba with a thoughtful dinner and local musical performance, down the valley, met with the natives, hiked to Devil's waterfall, cruise on Napo river, hiked through rain forest and then floated on the river, traveled to Middle of the world in Quito. We have experience everything on this trip. If Gate1 designs a Ecuadorian walking tour itinerary in the near future, may be I will come back for it.
Simon C.I had a great trip to Ecuador and Peru! Fast-paced and active vacation. Juan and Ivan were great in Ecuador, they shared their love of the country's beauty and history with us. Ivan drove us safely over the mountains and was there whenever he was needed to help in any way. Juan was great, making sure we were all well during the various activities and always coordinating and solving any concerns. Our hotel in the Amazon was fabulous, traveling by canoe was an adventure and the hikes were a great way to get to know the area....swimming in the river and enjoying the pool and food at the hotel was a perfect part of the vacation. Fausto was a hotel employee who assisted us in so many ways...he consistently supported those who needed assistance on the hikes or on the river and his knowledge of the local area was amazing. Our flights to Peru and within Peru were good...with a group of 16, it was amazing that we had no problems. I'm sure due to the organization and planning by Dimas and Freddy. They worked together as a team to assist us in any way. Dimas made sure to let us know how Gate 1 and tourism have helped his country! An active 5 days with good hotels and food, the amazing chance to see Machu Picchu...so many extras designed to make our trip comfortable. It was a vacation to remember...thank you to Gate 1 and all the guides that made it work!
Pamela D.Our trip was just fabulous !! The 10 days in the Ecuador Andes and Amazon Basin went by so fast. We had the very best of tour guides - Daniel and our bus driver Javier, made us feel safe as he drove the winding roads of the Pan American Highway. Javier helped us each and every time with anything we needed including luggage, daily water and getting in and out of the bus. Daniel made himself available 24/7 and was there for absolutely anything we needed and also shared additional experiences with us including trips to local markets, traditional customs, local foods, and the past and present history of Ecuador.. The hotels were 4-5 star and the lodges in the Amazon Basin were unique, comfortable and we wish we had been able to stay longer at each one - a one day stay is not enough. Meals were plentiful and so many were included in this trip that it made for less decision making and time spent on our part - again very much appreciated. I have already shared with several friends that this trip is one of our very favorites with Gate 1. We discovered Gate 1, about 5 years ago and have since been on 8 or 10 trips with them - they truly are top of the class in travel tour companies!
Dawn A.Amazing! It was a very informative trip. Food, hotels, driver, Jose and Octavio were helpful, very personable, and great communicators.
Janet L.My first Gate 1 Travel tour! I am 75 and traveled somewhere almost every year. I read all the reviews for and was amazed by so many good reviews. During our introduction everybody said they were on their 9 or 12th trip and even 17th tour with Gate 1. Many said they had already booked future trips. Now I understand why. I am so impressed by Gate 1. This was my first trip traveling to Ecuador and fell in love! I fell in love with Antonio our guide and Hermes, our driver. They were a wonderful team. Antonio is a so charming. He handled us adult 'kids' with real humor and PATIENCE! Hermes gave us the 'Champagne' ride over the Andes Mtns. and down to the Amazon Basin. He always sprayed sanitizer on our hands as we came in the bus. Antonio is so knowledgeable and answered all our questions; even stopping along the road to give us a taste of their local markets of fruits and their delicious rotisserie Pork (Ginny pig and grub worms if you dare). If I had done this trip by the 'seat of my pants' I would have loss so much knowledge that Antonio taught us with enthusiasm about Ecuador. We stopped at so many places I would have passed up on my own. The special dinners all included were wonderful! One night we had Ecuadorian musicians play their beautiful flutes and stringed instruments after a gourmet dinner in the most beautiful setting. For having a bus load, it was all so smoothly orchestrated. I never felt like I was 'herded' or rushed from place to place. I made many friends in our diverse group. The Amazon Basin was a highlight for me. We had the best day hiking in the Rainforest and then cooling off after on a lazy raft trip down the river. I jumped off the raft and swam for a while. It was so fun. The lodge on the river was organic in the sense that most everything was tastefully carved and polished from the beautiful natural woods in the area. We had the Amazon experience but in real comfort and style and with beautiful gardens. (No A/C, no TV, etc.) We had screen walls protecting us from the insects. As the air cooled into the night, I slept solid! I loved listening to the open air of the birds and the sound of the river. Gate 1, I am looking forward to another tour somewhere in this great beyond. I am so glad you came into my life.
Kathy G.Our tour manager, Wilson T, was incredible. He was a wealth of knowledge and very passionate about his country. Because of Wilson, boarding passes were always secured, getting through airports was a breeze, busses were always waiting for us, hotel room keys were distributed immediately upon entering each hotel, and bags were promptly delivered. Wilson made sure every part of the trip was perfect. Whatever was needed, Wilson came through! He truly deserves credit for helping make our trip a true "trip of a lifetime." GATE 1 should recognize and identify him as an A+ tour manager. He was the best!
Janet S.In addition to our survey, we would like to add a note about our tour guide, Daniel. As we learned over the course of our Ecuador travels, Daniel is the ultimate tour guide. Not only did he work tirelessly 24/7 to care for all of our needs, but he worked miracles when our trip was interrupted due to unforeseen circumstances. Daniel is also a veritable walking encyclopedia of Ecuadorian knowledge, ranging from history, geography, geology, wildlife, politics, socio-economic issues, people of the region, and cultural highlights. He also demonstrated an unusual eagerness to share this knowledge with us, which certainly added to our appreciation of all that is Ecuador. It is too bad that your survey ranking tops out at "Excellent", because Daniel is one of those people who should be rated much, much higher. Thank you very much, Daniel, for a wonderful adventure, and thanks in advance for all the people who will be treated to the same exciting adventures during future tours.
Frederick P.FABULOUS! Thank you for all your help with my reservation. The guide, Paul, was absolutely the quintessential guide. He was always professional, organized, efficient, helpful, knowledgeable. In addition, he was passionate about his country and its people and compassionate with all in the tour group for whatever issues arose. He personalized the tour with anecdotes and visits to places where we could talk to individual locals and chat with them. Wicked good. His knowledge about the prehistory, history, geography, literature, music, crafts, climate, culture, dialects, religion, architecture, and social mores was nonpareil. Alexis, our driver was the consummate professional in navigating the roads and highways in Ecuador. He was a gentleman with helping people on and off the bus, providing plentiful water, and chatting with us during the rest stops. Great driver. Overall, a tremendous tour. Thanks again for your help with adjustments to my tour.
Leo J.We highly recommended this tour. We had a great tour manager, the hotels and lodges were beautiful and the excursions were very interesting.
Carlos R.What a wonderful experience! My 8th adventure with Gate1 travel! The organization was impeccable. That I arrived so late at night in Quito was of course, hard but: that Giovanna Hermosa greeted us at the Hilton at 2 am was just above her duties. And above her duties also was that she accompanied us to the departure area March 2/3 - so late and again for others in the middle of the night!!! This amazing tour manager is a trough of knowledge that she gently shared with our group. She knows so many things, at so many occasions she explained things, gave us details of her knowledge that I have encountered only once before: India trip with Aparna, our guide. I felt with Giovanna that we could ask anything and she had readily an answer. It showed me her genuine love for her country and her interest to know everything about her country be it politics, plants, the layouts of the land etc. and sharing it with us gave me a deeper feeling for her country. Little details: She bought bananas for us to eat along the long bus rides. Sweets which seem to be a delicious staple of Ecuador, cookies to break up the long rides, and at the end a souvenir for everyone - the Tagua Ivory which won't let us forget neither this amazing person but the wonderful Ecuador trip. Roque, the driver , was great. He was helpful with us oldies, friendly and very concerned about our security and safety. I called him the alcohol man as he did not forget anyone entering the bus with his bottle to disinfect our hands. Last, but not least: The Ecuadorian Gate 1 organizer did a fabulous job in selecting the accommodations which were definitely unique, interesting and amazing.
Eleonore H.As a first time costumer of Gate1, I want to start off by saying thank you and express the enjoyment experienced on my last adventure. All travel and transfers went smoothly. All stops and sights that we visited were amazing. All staff was cordial and gracious. I would very much like to express my experience with our tour guide Wilson and also our driver Hermes. They are the best! From the moment we touched down at the airport they were there, ready and willing. Every second from there after we felt safe and secure. I know I can speak for others on the trip when I say they both are a joy and great human beings. I can truly say this experience, especially because of both of these men, will remain with us the rest of our lives. Thank you for your time and we look forward to many adventures together.
Kristen F.I just want to add that although your highest rating is "excellent", there are two aspects of the tour that I would rate as exceptional. First, our tour manager, Paul Aguilar was more than excellent and more than exceptional. I cannot describe how he made this trip one of the epic adventures of my lifetime. Waking me up at 4:30 for an Amazon activity was so easy for me to accept because of how he handled the early rising and how he facilitated the experience. That's just one of the examples of how Paul made the trip an exceptional one. Second, the staff at Sacha Lodge, especially Lili, our naturalist, Wilson, the local naturalist, and management, Pablo and Anna, were wonderful. I cannot praise the staff enough. Finally, our tent city on Isabell Island was perfect for the location. I'm sorry that I cannot remember the manager's name (isn't that terrible), but he was exceptional at making our stay a great one. Kudos to Gate 1 for finding these two great accommodations. this was my 7th Gate 1 adventure and it rivaled my experience in Peru. Well done!
James A.My trip to Ecuador with Gate 1 was wonderful! Our tour director, Daniel, was fabulous. He took care of us as he called us "Family." He was also very informed about the areas and native groups living there. I traveled with my college aged granddaughter and we were so pleased that 3 other college girls were also on the trip. It was a great bonding experience for us and good for all of our ages on the trip. Thanks for the tremendous Gate 1 organization!
Ethel P.I recently took a Gate 1 trip to Ecuador (8 days) from Oct 24th to Oct 31st. It was an outstanding tour and a week I will never forget! I can't believe how much we did in such a short amount of time and the variety of natural beauty was off the charts. Giovanna, our tour guide was fantastic. I felt she treated us like family, was incredibly knowledgeable, and navigated our tour smoothly. She established a wonderful balance between experience and human warmth. The guides and staff from the lodges and restaurants were also very cordial and hospitable, in particular Ambrosio and Andres at Casa del Suizo in the Amazon. I cannot say enough about how wonderful this trip was and I have been recommending it to all my friends, family, and co-workers. I fell in love with Ecuador's nature and Gate 1 opened the doors to this beautiful country.
Florencia G.I would like to extend my gratitude to Antonio, our Ecuador Tour guide manager. He was absolutely fantastic and made everyone in the group feel valued, safe and inclusive within the group activities. Antonio went above and beyond his duties to engage us in the history, culture and knowledge of his beloved country. His enthusiasm to share his passions and culinary delights with us all were simply memorable. You can see and feel from just spending nine days with him that he has a love for people and his job. A true asset to the image and respectability of Gate 1 travel. Overall it will go down as one of the most memorable vacations me and the wife ( who can't stop telling everyone, by the way), have ever had and we have the Gate 1 Travel 'bug' as we have just booked two more trips with Gate 1 Travel for next year already..! (Portugal and Morocco in March and April). And the catalyst to these bookings was the excellent standards set by both Antonio and our beloved driver Javiaire who's steely nerve and knowledge of the roads made us feel really safe. Thanks to you both for all you did for ALL the group...
Jason P.This was my first passport-required international trip (and first with Gate 1) and it by far exceeded my expectations!! Wow!! I went with a group of 8 other ladies, fellow members of "Sisters on the Fly", and there were 3 other couples in our tour group for a total of 15. That small number was incredible to travel with. Just perfect! While the cities of Guayaquil and Quito were impressive and interesting (and the Equator was very cool of course), the shining diamond in this trip are the Galápagos Islands themselves! I can't say enough good things about this tour. Our naturalist and guide, Enrique, couldn't have been any better. His warmth, friendliness, and willingness to help was evident after the first couple of minutes. His knowledge about the land, animals, plants, and history of the islands was unending. We never had any worries about anything at all. He's a perfect guide for this tour and we were all so happy to have him during our time on the Galapagos! In addition, our driver "Mr. G" was great and super friendly, even smiling for a "selfie" with us! And the crew aboard the catamaran "Adriana" were outstanding! Tata, Virgil, and Lucas went above and beyond in making sure we were all comfortable, happy, well fed, and safe during our two days cruising the waters between islands. I absolutely LOVED this entire trip and I'm not sure how I feel about the bar being set SO HIGH after only my first Gate 1 Travel experience. haha!! I can't wait to tour with your company again very soon. Thank you SO much!!
Allison C.I don't have a bucket list-I don't believe in them. If I did, I do not know if Ecuador would even have been on it. When a friend send me info on Gate 1 trip to Ecuador I was enthralled. My visit at the airport started with meeting Antonio the tour guide who greeted me and my companion traveler with a big smile and a warm welcome. I found Antonio to be a man who is passionate about his work, life, family, friends, his country, Ecuadorian cuisine and so much more ( in no particular order). He gives 100% daily and this was so apparent our entire trip. "My friends I am here for you. If you need anything let me know." He is obviously a man of incredible patience. No matter how many times the tour participants (29) asked him questions ( even the same one over and over!) he would gladly answer. During the course of the trip he pointed out many sites (big and small) along our path. He pointed out even the smallest critters- even an ant who had a citrus flavor. He mentioned he has an fantastic office which he really loved. I was in awe! Antonio provided us with special snacks along the way with an accompanying delightful story. I really enjoyed both equally. His kindheartedness was apparent especially to me when I had a stomach issue. "My friend for you I recommend the chicken soup (pointing to the menu) tonight." He treated us as family and his warmth was palpable. I really enjoyed this adventure and I know it was Antonio who played an integral part in this. My heartfelt thanks to him. Gate 1 has such a gem. So while Antonio is no longer my tour guide- he is my friend. What a good deal! By the way I made a list- Places I Love : Ecuador.
Mary A.The 8 Day Classic Ecuador & Amazon Adventure trip was marvelous and I have many fond memories. Every hotel was outstanding and a unique experience. The food was delicious. Our driver, Hermes, is quite the expert. Some of the spaces he had to get us through were tight, tight, but he did it smoothly and safely. High fives to Hermes. Our tour manager, Wilson is an awesome person and tour manager. He was definitely the highlight of the trip. He tackled every detail with enthusiasm and kept us well informed and happy. He loves his country and now I love his country too. I will forever remember Wilson and Ecuador. One of my most memorable trips. Loved the various levels of adventure--something for everyone. Looking forward to traveling with Gate1 in the future.
Patricia S.My husband and I travelled internationally to many destinations by ourselves or with a private tour. This is our (husband & I) first trip with Gate 1. We could not ask for more. We had the best tour guide, Wilson who made everything absolutely enjoyable. His knowledge about culture, history, flora, fauna, shopping, location, etc were excellent. His sense of humor, courtesy, and responsibility were second to none. Wilson created the warm environment. He helped make us into a family. He is a great asset to Gate 1. Accommodations and food were above and beyond what I expected. My good experience from this trip will be memorable. Many thanks to Gate 1 to make the travel products the world class. I will keep my eyes on our next destination with Gate 1.
Piyaporn M.I appreciate the opportunity to provide you with feedback regarding our trip with Gate 1. Previously my award/tourism trips were coordinated thru event managers and tourism companies contracted through the various companies with which I was employed. We were referred to your company by a family friend who has frequently traveled with Gate 1. Our recently completed Small Group Discovery Tour with Gate 1 was our first tour with your company. We WERE NOT disappointed, and the Small Group Discovery Tour format perfectly matched our desires and expectations. We were very impressed upon our arrival in Ecuador to be greeted by our smiling and waiting Tour Manager Antonio. I truly hope that you appreciate how instrumental Antonio was in making this such a memorable, remarkable and positive experience for both my wife and I regarding: Ecuador, The Galapagos, The Amazon, The Andes and Gate 1. Antonio's passion for his country and his company (Gate 1) were self evident and Antonio exhibited a rare ability to easily relate and interface with people from diverse backgrounds and cultures leading to the "cohesion" of our small group team members. The Hotel, culinary, activity and lodging choices selected were exquisite. Antonio took away the trepidation of traveling in an unfamiliar country by providing great counsel and a can do attitude regarding the few meals we were responsible for and the shopping and cultural experiences we were exposed to. Upon departing, I told Antonio that we left a small piece of our hearts in Ecuador!
Erin T.