18 Day Kaleidoscope of South Africa



Land Only


Air & Land

18 Day Kaleidoscope of South Africa



Land Only


Air & Land

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Book By Dec 12, 2024 & Save!

2025 Dates & Prices Single Supplement: $700
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
  Book By
Dec 12
Book After
Dec 12
Book By
Dec 12
Book After
Dec 12
$3349 $3849 $4699* $5199*
$3499 $3999 $4699* $5199*
$3499 $3999 $4699* $5199*
$3499 $3999 $4699* $5199*
$3349 $3849 $5199* $5699*
$3499 $3999 $5249* $5749*
$3349 $3849 $4849* $5349*
$3649 $4149 $5449* $5949*
$3649 $4149 $5449* $5949*
$3649 $4149 $5449* $5949*
$3649 $4149 $5449* $5949*
$3499 $3999 $4949* $5449*
$3499 $3999 $4949* $5449*
$3499 $3999 $4949* $5449*
$3499 $3999 $4949* $5449*
$3349 $3849 $4649* $5149*
$3349 $3849 $4649* $5149*
$3249 $3749 $5049* $5549*
2026 Dates & Prices Single Supplement: $700
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
  Book By
Dec 12
Book After
Dec 12
Book By
Dec 12
Book After
Dec 12
$3299 $3799 $4549* $5049*
$3299 $3799 $4549* $5049*
$3499 $3999 $4899* $5399*
$3499 $3999 $4899* $5399*
$3499 $3999 $4849* $5349*
$3499 $3999 $4849* $5349*
$3499 $3999 $4849* $5349*

Not Included:
Optional tours and gratuities.

Additional Information:
Land only price does not include arrival/departure transfers, but does include flight Durban – Port Elizabeth.

Children under 12 years of age are not permitted on open vehicle game drives in Kruger National Park.

Please note, all passport holders should have four or more entirely blank (unstamped) visa pages in their passport when traveling to South Africa and eSwatini. Click here for more information.

Accommodation Details:
Triple rooms are not available for this package.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

This active program covers a good amount of ground each day. The pace is fast. Expect from three to four hours walking on some touring days. You will encounter some uneven surfaces, stairs, steps and significant slopes. A few early wake-ups are required. There are two long days spent on the coach between Johannesburg and Hazyview, as well as between Hazyview and eSwatini. For your comfort, several stops will be made along the way including a lunch break. Game drives will be conducted in small safari vehicles that cannot be air-conditioned and have high ground clearance that require agility to embark and disembark. Only "bush toilets" are available during game drives. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. Short power outages are a regular occurrence in South Africa. Hotels in major cities are equipped with back-up generators so there are no interruptions to normal services, however hotels outside of major cities may have supplemental generators that provide electricity to only essential services. Visitors to Kruger National Park are encouraged to consult their health care providers regarding malaria prophylaxis. This is a Classic program. For more information, click here.

Accommodation Details

Room 1

  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details

Escorted Package Includes

  • Flights New York-Johannesburg, Cape Town-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • Intra-flight Durban-Port Elizabeth
  • 16 nights accommodations
    • 2 nights Johannesburg
    • 3 nights Hazyview
    • 1 night Mbabahe (eSwatini)
    • 2 nights Hluhluwe
    • 1 night Port Elizabeth
    • 2 nights Knysna
    • 1 night Oudtshoorn
    • 4 nights Cape Town
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 30 meals: 16 breakfasts, 3 lunches, 11 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Game drives in modern 10-seater safari vehicles
  • Services of English-speaking tour manager throughout
  • Entrance fees per itinerary

Special Features

  • Visit Nelson Mandela's former home and the stirring Apartheid Museum
  • Thrilling game drives with experienced rangers in Kruger National Park, home of the “Big Five”
  • Visit a Zulu village to observe the local culture and traditional dancing
  • Game drive in Hluhluwe-Imfolozi Game Reserve, renowned for its conservation efforts
  • Cruise to the tidal St. Lucia Estuary, home to Nile crocodiles, hippopotami, and sharks
  • Journey along the picturesque Garden Route to Knysna, a paradise for nature lovers
  • Visit Featherbed Nature Reserve, a Natural Heritage Site, home of the endangered Blue Duiker
  • In Oudtshoorn, visit a working ostrich farm to learn more about the world's biggest bird
  • Experience Cape Town, during the city tour pass by Castle of Good Hope, the Grande Parade and visit Table Mountain
  • Home hosted dinner in Cape Town with South African wine and delightful conversation
  • During the Cape Peninsula Tour, visit the Cape of Good Hope reserve and view the penguin colonies at Boulders Beach

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This active program covers a good amount of ground each day. The pace is fast. Expect from three to four hours walking on some touring days. You will encounter some uneven surfaces, stairs, steps and significant slopes. A few early wake-ups are required. There are two long days spent on the coach between Johannesburg and Hazyview, as well as between Hazyview and eSwatini. For your comfort, several stops will be made along the way including a lunch break. Game drives will be conducted in small safari vehicles that cannot be air-conditioned and have high ground clearance that require agility to embark and disembark. Only "bush toilets" are available during game drives. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. Short power outages are a regular occurrence in South Africa. Hotels in major cities are equipped with back-up generators so there are no interruptions to normal services, however hotels outside of major cities may have supplemental generators that provide electricity to only essential services. Visitors to Kruger National Park are encouraged to consult their health care providers regarding malaria prophylaxis. This is a Classic program. For more information, click here.

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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Friday - Depart for South Africa
Depart for South Africa

DAY 2, Saturday - Arrive in Johannesburg
Arrive in Johannesburg, South Africa. Born a gold mining town, it's often called Gauteng, the "City of Gold." Transfer to your hotel; time to rest, relax and acclimate to your new time zone
Overnight: Johannesburg

DAY 3, Sunday - Soweto Tour
After an orientation meeting with your Tour Manager, explore Soweto. Visit Nelson Mandela's former home, with its expansive multimedia exhibits outlining his life. Then, to the Hector Pieterson Memorial. Lunch in Soweto at a popular restaurant, before a visit to the Apartheid Museum. Here, journey through the beginning of segregation in the country, implementation of the system, and factors that shaped its 20th century history. This evening, dinner together celebrates your arrival
Overnight: Johannesburg
Meals: Breakfast, Lunch, Dinner

DAY 4, Monday - Travel to Kruger National Park Area
Depart this morning on a long drive to Hazyview. Along the way, embark on a game drive through Kruger National Park. Arrive late afternoon, and check into your hotel
Overnight: Hazyview
Meals: Breakfast, Dinner

DAY 5, Tuesday - Full Day Game Drive in Kruger National Park
Rise early for an open vehicle game drive with an experienced ranger in Kruger National Park. Perhaps you'll have a chance to see lion, elephant, giraffe, or zebra in their natural habitat. Keep an eye out for the many other smaller creatures that also live in this reserve, including over 500 species of birds and over 100 different reptiles. Have lunch inside the park before another game drive in the afternoon. Later, return to the hotel for dinner
Overnight: Hazyview
Meals: Breakfast, Lunch, Dinner

DAY 6, Wednesday - Morning at Leisure, Sunset Safari & Boma Dinner in Kruger National Park
Spend your morning at leisure. Later, an afternoon game drive in the world-famous Kruger National Park, which is home to the "Big Five," a multitude of animals, and an array of birdlife. Experience an African sunset before your Boma dinner in the bush. Dine under the African sky and savor a sumptuous meal. Return to the hotel later this evening
Overnight: Hazyview
Meals: Breakfast, Dinner

DAY 7, Thursday - Zulu Village & eSwatini
Begin the day with a visit to a Zulu village, where you will have an opportunity to observe their dancing and local culture and experience a traditional lunch. Then, drive to eSwatini,* an independent Kingdom within the borders of South Africa, known for its lovely scenery, fine handicrafts, and vibrant indigenous culture. Visit the Ngwenya Glass factory where talented glass blowers form enchanting African animals, birds, and fish from 100% recycled glass, collected by the children of eSwatini. Dinner is at the hotel
*eSwatini is an independent country from South Africa and therefore has different entry requirements. Non-US passport holders are responsible to check if a visa is required for eSwatini in addition to all other countries on their itinerary.
Overnight: Mbabane (eSwatini)
Meals: Breakfast, Lunch, Dinner

DAY 8, Friday - Swazi Candle Factory, Drive to Hluhluwe
Today, visit the Swazi Candle Factory to see wax artists creating beautiful candles in different shapes and sizes. Then, embark on a long drive to Hluhluwe. Along the way, stop for lunch on your own. Arrive at the lodge late afternoon and spend free time before dinner tonight
Overnight: Hluhluwe
Meals: Breakfast, Dinner

DAY 9, Saturday - Game Drive in Hluhluwe-Imfolozi, St. Lucia Estuary Cruise
This morning travel to Hluhluwe-Imfolozi Game Reserve. As the home of Operation Rhino in the 1950s, the park became world-renowned for its white rhino conservation. On this morning's game drive, you may have a chance to see Africa's 'Big Five' (lion, elephant, leopard, buffalo and rhinoceros). Continue to the southernmost point of Lake St. Lucia to embark on a cruise to the tidal St. Lucia Estuary, a uniquely diverse ecosystem. It's home to Nile crocodiles, hippopotami, sea turtles, and even sharks
Overnight: Hluhluwe
Meals: Breakfast, Dinner

DAY 10, Sunday - Flight to Port Elizabeth
In Durban board a flight to Port Elizabeth, known as the "Friendly City." A scenic orientation tour introduces you to this lovely city with its balmy climate and sandy white beaches. In the evening, perhaps head to the Boardwalk Entertainment Complex known for its eateries and action filled casino
Overnight: Port Elizabeth
Meals: Breakfast

DAY 11, Monday - Garden Route to Knysna
Today, journey along South Africa's Garden Route via Tsitsikamma National Park in the Western Cape Province to Knysna. The park is one of South Africa's most diverse protected natural areas. One of the many highlights in this area is the long suspension bridge offering gorge views. Then, take a guided tour of Birds of Eden, an award-winning bird sanctuary. Later, proceed to Knysna, a protected marine reserve
Overnight: Knysna
Meals: Breakfast, Dinner

DAY 12, Tuesday - Featherbed Nature Reserve
Today, take the ferry to Knysna's Featherbed Nature Reserve with its abundance of plant, bird and small wildlife, including the rare blue duiker, and a variety of marine life. Upon arrival, embark on a hike along a trail that winds its way through Milkwood Forests up to steep sandstone cliffs overlooking the Atlantic Ocean. The trail also meanders past ancient Khoi sea caves and through indigenous wilderness. After your walk, return to Knysna for leisure time
Overnight: Knysna
Meals: Breakfast

DAY 13, Wednesday - Cango Caves & Oudtshoorn's Ostrich Farms
This morning, drive along the Outeniqua Pass to Oudtshoorn in the Klein Karoo (Little Karoo). Tour the Cango Caves, a series of dripstone caverns that open into large areas of towering stalagmite formations. Continue to Oudtshoorn, the "Ostrich Capital of the World," and learn more about the world's biggest bird. On to a working ostrich farm for a guided tour of ostrich farming
Overnight: Oudtshoorn
Meals: Breakfast, Dinner

DAY 14, Thursday - Scenic Drive to Cape Town, Wine Tasting
Today, travel from the Garden Route to Cape Town via Route 62. Visit a vineyard with the opportunity to taste South African wines. In the late afternoon, arrive in Cape Town where you will be welcomed by the towering symbol of the city, Table Mountain
Overnight: Cape Town
Meals: Breakfast

DAY 15, Friday - Cape Town City Tour
The discovery of Cape Town begins with a drive past the Castle of Good Hope, City Hall, and the Grand Parade. View St. George's Cathedral, the Anglican Diocese of Nobel Peace Laureate Archbishop Desmond Tutu. Pass the Company Gardens and the Malay Quarter. The route then leads to Kloof Nek and Table Mountain. Ascend to the top (weather permitting) by means of a cable car.* At the summit, enjoy birds-eye view of the city and its beaches. Spend the afternoon at leisure before joining a local family in their home for a home hosted dinner
*Table Mountain Aerial Cableway closes for annual maintenance in Jul & Aug. Exact dates will be advised in early 2025.
Overnight: Cape Town
Meals: Breakfast, Dinner

DAY 16, Saturday - Full Day Cape Peninsula Tour
Depart on a full day tour of Cape Peninsula. Drive to Cape Point and stop at Hout Bay. The scenic drive then meanders along the coast to the Cape of Good Hope Nature Reserve, comprising over 17,000 acres of indigenous flora and fauna. Ascend by funicular to the old lighthouse for panoramic views. After, continue on to Boulders Beach, home of an endangered colony of African penguins. End the day with a visit to Kirstenbosch Botanical Gardens
Overnight: Cape Town
Meals: Breakfast

DAY 17, Sunday - Full Day in Cape Town
Spend the day at leisure, or join the optional tour of historic Robben Island* to learn about the poignant struggles, hopes, and dreams of freedom, made famous by Nelson Mandela's imprisonment here. This notorious prison, located on an island off the coast of Cape Town in Table Bay is where South Africa's political prisoners were kept. Tour the island and the infamous prison before returning to Cape Town. This afternoon's optional tour takes you to Constantia, the heart of the country's oldest wine region. Tour a vineyard and sample premier South African wines. Tonight, say goodbye to your Tour Manager at dinner
*The operation of the Robben Island ferry is dependent on weather and sea conditions.
Optional: Robben Island Tour
Optional: Half Day South African Wine Tour
Overnight: Cape Town
Meals: Breakfast, Dinner

DAY 18, Monday - Depart South Africa
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Half Day South African Wine Tour

This afternoon, wind through South Africa's fertile valleys, prized for their renowned vintages, and discover the rustic beauty of sprawling estates shaded by giant oaks and rows of vines running as far as the eye can see. Enjoy a wine tasting at a local vineyard and learn about the wine production in the region. A second wine tasting will be included (time permitting) before returning to Cape Town.

Approximate tour duration is 3.5 hours.

Day #17 01 Jan 2025 - 31 Dec 2025 $42.00
01 Jan 2026 - 15 Apr 2026 $44.00
Half Day South African Wine Tour Thumbnail
Robben Island Tour

Depart from the hotel and travel to the Nelson Mandela Gateway at the V&A Waterfront, where you will board the ferry to Robben Island, a UNESCO World Heritage Site. Upon arrival, disembark and take a bus tour to the historically significant sites of the island. Visit one of the most famous prisons in the world, where Nelson Mandela, South Africa’s father of the nation, spent 18 of the 27 years he served behind bars. The guides conducting the tour are former political prisoners that share their knowledge of this island and speak openly about their experiences, thus adding a unique cultural layer to your visit. The tour culminates with a viewing of Nelson Mandela’s cell. Afterward, take the ferry back to Cape Town.

Approximate tour duration is 3.5 hours.

Please Note: All visitors to Robben Island are required to produce a form of identification, such as a passport, birth certificate or driver's license. Copies of these documents will be accepted.

Day #17 01 Jan 2025 - 31 Dec 2025 $76.00
01 Jan 2026 - 15 Apr 2026 $79.00
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Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

SOUTH AFRICA - Passengers are required to have at least two, entirely blank (unstamped) visa pages (i.e. one side of such a page not front and back thereof) in their passport, each time entry is sought into South Africa, including re-entry from eSwatini. Therefore passengers continuing on to Zimbabwe and/or Botswana are required to have four blank visa pages. These pages are in addition to the endorsement/amendment pages at the back of the passport. South African government regulations prohibit airlines from boarding passengers without the required blank visa page. For more information, please visit the South African consulate website http://www.southafrica-newyork.net/homeaffairs/tourist_visa.htm or http://www.southafrica-newyork.net/homeaffairs/

Children Under 18 Traveling to South Africa - The South African Department of Home Affairs no longer requires additional documentation for visitors under the age of 18 as of Nov 2019. Passengers traveling with children under 18 to South Africa will simply require a valid passport for entry. For more information please visit: http://www.dha.gov.za/index.php/statements-speeches/621-advisory-new-requirements-for-children-travelling-through-south-african-ports-of-entry-effective-1-june-2015.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555

WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.

Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

South Africa & eSwatini - While the majority of South Africa is malaria-free, visitors to Kruger National Park and the Limpopo Province are encouraged to consult their health care providers regarding malaria prophylaxis. Malaria is endemic to the Kruger National Park Area. The Waterberg region of the Limpopo Province is considered a non-endemic area however as of March 2017, the CDC has received official reports of possible locally transmitted cases of malaria in this region and further investigation and surveillance is taking place. Visitors should use mosquito repellent and wear long pants, closed shoes, and a lightweight long sleeve shirt when in this area. Additionally, you may encounter mosquitoes in other areas, both rural and urban, especially during wet seasons. Please consult your physician before traveling to South Africa.

Passengers arriving in South Africa after visiting or connecting 12 hours or more in designated yellow fever countries must carry proof of yellow fever vaccination. Designated yellow fever countries include but are not limited to Kenya, Senegal, & Ghana and it is recommended to check with the South African consulate prior to travel for the complete list of countries.

This tour visits areas of high elevations on the Panorama Route (5,870 feet) and in eSwatini (6,110 feet), and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
South Africa & eSwatini - Spring and Autumn: 55-70°F, Summer: 60-80°F, Winter: 45-65°F. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. A bandanna or light scarf is recommended as protection against dust and dirt on game drives. On game reserves, it is recommended to wear neutral colors such as khaki and beige, which are most comfortable during the heat of the day. Binoculars are a must for wildlife viewing, and a long-range lens is recommended for photography.

South Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#south-africa-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

Long Walk to Freedom by Nelson Mandela
Cry, The Beloved Country by Alan Paton
Zulu by Caryl Ferey
Mafeking Road by Herman Charles Bosman
The Power of One by Bryce Courtenay
Playing the Enemy by John Carlin
Country of My Skull by Antjie Krog

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Southern Africa - Passengers arriving into Johannesburg and connecting to Cape Town must collect their luggage upon arrival to Johannesburg, and re-check their baggage into their connecting flight to Cape Town.

Flights within South Africa and between South Africa and Zimbabwe have a weight restriction for luggage of 44 lbs. per piece of checked luggage and 14 lbs. per piece of carry-on luggage, with a limit of one checked and one carry-on piece of luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Southern Africa.

Passengers traveling while pregnant are advised to carry a doctor’s note approving their health is suitable for flying. Southern Africa authorities reserve the right to deny passengers boarding if they do not carry such a note.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Cape Town Water Conservation
Cape Town is in a water-scarce region of South Africa and is susceptible to drought. During your stay, please be mindful of water consumption and support the local government’s conservation efforts, in the event water restrictions are in place.

Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Southern Africa & eSwatini

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $4 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $4 per person per day of sightseeing, US $2 per half day
Game Drive Ranger: US $6 per person per day
Hotel porters and wait staff: Included

South Africa & eSwatini - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

South Africa & eSwatini - The Rand is the currency of South Africa. The Lilangeni is the currency of eSwatini however the South African Rand is widely accepted. When exchanging currency in a bank, a passport must be presented to complete the transaction.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

South Africa & eSwatini - Local specialties include handcrafts such as basketware, beadwork, embroidery and sculptures, as well as exceptional gold, platinum, and diamond jewelry. Boutiques, malls, markets, and roadside stands abound.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review "safari etiquette" addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions conditions and sightings cannot be guaranteed, including the "Big 5." While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild.

Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remain seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.

Cape Town - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Cape Town, there are significant issues with theft against tourists in public places. Do not carry expensive valuables or wear valuable items (jewelry, watches) out in public and keep cameras and other touristy items out of sight like money belts and hip bags. If you have any questions on how to use the ATM machines ask your Tour Manager, do not ask strangers. Carry little cash and use a credit card as often as possible as they are widely accepted. Keep your card in your eye sight at all times when paying. You should not explore alone and it is recommended to travel in small groups. Be sure to ask directions from your tour manager and the hotel to avoid less safe areas. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas. Be sure to use the hotel safes at all times for your valuable items.

Local Emergency Phone Numbers
South Africa
  • Ambulance/Fire: 10177
  • Police: 10111
  • General Emergency in Cape Town: 107

South Africa - Zulu, Xhosa, Afrikaans, and English are among the local languages.

Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

South Africa - The voltage used is 220 volts. The national electric company of South Africa has imposed planned power outages, locally referred to as "load shedding," to cope with overdemand on the electrical grid. Hotels in major cities are equipped with back-up generators so there are no interruptions to normal services, however hotels outside of major cities may have supplemental generators that provide electricity to only essential services. Power is generally restored within 2-3 hours of the outage, however this can vary. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to ensure there are no interruptions to run these machines through the night.

Code of Conduct
South Africa & eSwatini - Shaking hands is the standard greeting. Common courtesies should be observed. Conservative casual dress is appropriate. Rural areas tend to be more conservative than urban areas. In conversation, avoid discussing racial tensions. South Africa is one of the world's great examples of biodiversity. Please be mindful of this ecological significance and do not litter.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - South Africa

Holidays 2024

Jan 1: New Year's Day
Mar 21: Human Rights Day
Mar 29: Good Friday
Mar 31: Family Day
Apr 27: Freedom Day
May 1: Worker's Day
Jun 16: Youth Day
Aug 9: National Women's Day
Dec 16: Day of Reconciliation
Dec 25: Christmas Day
Dec 26: Day of Goodwill

Holidays 2025

Jan 1: New Year's Day
Mar 21: Human Rights Day
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Family Day
Apr 27: Freedom Day
May 1: Worker's Day
Jun 16: Youth Day
Aug 9: National Women's Day
Sep 24: Heritage Day
Dec 16: Day of Reconciliation
Dec 25: Christmas Day
Dec 26: Day of Goodwill

12 Day Classic South Africa with Robben Island, January 2024
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Our tour manager Shaun was absolutely incredible. His ability to tell anecdotal stories in addition to general tourist info, kept the entire bus engaged for each adventure. My husband and I thoroughly enjoyed his guidance and look forward to our next Gate 1 African trip. (hopefully with Shaun) You guys have a jewel!

Carolyn M.
11 Day Serengeti & Beyond: A Tanzania Safari, January 2024
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Thank you for your email. My trip was amazing!! I don't even know where to begin. I have traveled with other tour companies before, but this was my first time traveling with Gate 1 and the entire process has been seamless.

Amanda P.
11 Day Essential South Africa with Victoria Falls, January 2024
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Our tour manager, Laurence, was absolutely outstanding. His attention to detail, focus on client safety, and extensive knowledge of our many sites to experience made this trip one of our most memorable, both with Gate 1 and other trips. We have visited 46 countries and this trip rates at the top with much of the credit going to Laurence. He provided a personally-prepared information sheet during the initial orientation meeting that proved invaluable throughout the trip. All tour managers should consider this added touch for their clients. His personal stories added immeasurably to our wonderful experience in Africa. Many Kudos to Laurence and to Gate 1 for making our first trip to Africa one that we will always remember.

William D.
14 Day Classic South Africa with Victoria Falls, January 2024
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Gate1 Travel is the best! Thank you for making our trip so memorable. Kudos to our tour director, Desmond who was top notched, caring, loving, professional, unwavering knowledgeable of his beloved country and Zimbabwe. All of the amenities were seamlessly fabulous throughout our visit. Million thanks for everything and we look forward to many more unforgettable memories with you all.

Sokhary N.
18 Day Kaleidoscope of South Africa, November 2023
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It was a fantastic exposure to South Africa - our guide John was incredibly well informed, discussed the advantages and problems of the country and went into the historical perspective/ political orientation of this country. We were impressed by the quality of hotels, the transport and mainly the information provided about south African culture etc by our tour guide. I also like that he is English as am I and we have the similar culture and views in common. We always felt safe, despite the crime rate in the country evidenced by the security protections on most/ all buildings ! I would be very happy to travel with John again in Africa . Please arrange more Africa tours to different parts of Africa with John. So far I have independently visited Namibia, Botswana, Tanzania ,the Gambia and Kenya , I would be happy to visit other countries in Africa with gate 1 travel.

Susan T.
10 Day Uganda Wildlife Exploration, November 2023
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We just completed the Uganda trip with tour manager Chris, our 6th Gate 1 trip. All our tour guides have been excellent, but Chris was outstanding. His graciousness, ability to seamlessly pivot as circumstances dictated without missing a beat, kindness & warmth were exceptional. As we traveled across beautiful Uganda, we were amazed at how many folks Chris knew. It was obvious to my wife & I that Chris was well-respected & liked by so many. Chris' experience as a park ranger in two of the national parks we visited was invaluable. His vast knowledge of his country impressive. Chris' driving skills in rough terrain - wow! The service Chris & Stephen provided was top-notch VIP. We felt pampered and safe at all times. The Uganda trip has moved to the top of our favorite trips list!

Michael G.
11 Day Kenya Safari Exploration, November 2023
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On our first day briefing we were greeted by a smiling Christopher who set forth expectations of our safari and ensured we all introduced ourselves in a comfortable manner. I had the fortunate opportunity to tour with Christopher in the jeep and throughout the trip we were kept informed on what our schedule would look like on a daily basis and his goal was ensure that we had a wonderful time, he provided us with his contact information to enable us to ask questions or clarification at any time. Christopher listened to our questions and our "hopes" of what we would like to see. He did not disappoint; I recall we were ready to have lunch and he heard that there was a lion in a particular area. Slight detour as he safely hurried to an area where there were two lioness' in a tree. This is my second Gate 1 trip and I think "most importantly" throughout this particular trip is that we never felt rushed. Obviously on a safari, we wanted to see wildlife at its best. Christopher was able to safely navigate us throughout the parks to find the wildlife and we were able to take our time enjoying the wildlife through our own eyes and camera lenses. This made the trip truly unique and the best. Every day our group said, "this was the best day", the next day "this was the bestest day", and the next day "this was the best of bestest days" and so on and so forth. Thank you, Christopher, for a most memorable fun exciting perfect experience. I have traveled to many countries and been on 3-4 tours. This definitely was my "best trip ever".

Lynda W.
14 Day Classic South Africa with Robben Island & Victoria Falls, October 2023
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The trip was phenomenal. Having an intimate group of 26 people was a large positive factor. Our tour director, Belinda, was the icing on the cake. She is very personable and was attentive to our needs and took the time to be sure everyone was doing okay and having a splendid holiday. She was knowledgeable about every part of the itinerary and added life to every aspect of our trip. She also answered questions without hesitation and ALWAYS HAD a smile for us. Occasionally, she would treat us to a joke to make us laugh. She was sure to verbally tell what the next day would bring and followed up in writing to be sure everyone was fully aware of what was coming. I have been on a number of escorted trips, but this one was extra special. I do believe that Belinda is the reason why this particular trip was so special and why it stood out from all the other trips I've taken. This was my very first Gate 1 trip and because of how well Belinda took care of me, I will definitely take another Gate 1 trip as soon as possible. Thank you Gate 1 for offering a trip of a lifetime and for having such a caring and dedicated tour guide. I cannot wait to take part in another trip with Gate 1 and I am hopeful that the next tour director is as attentive as Belinda was.

Felicia L.
16 Day Classic South Africa with Victoria Falls & Botswana, October 2023
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It was an amazing trip! Gavin (our tour guide) did a remarkable job of creating unity amongst the group so everything ran like clockwork and we were able to make all of our tours, connections etc with plenty of time to be able to enjoy the destination. Everything was very well organized and the stops and accommodations were very enjoyable. Gavin made suggestions for additional outings on some of our " free days" and some of those ended up being some of the most memorable experiences. This was our first Gate one trip and if all of your tours end up being like this then I can see that we will be frequent customers.

Jennifer L.
16 Day Classic South Africa with Victoria Falls & Botswana, October 2023
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The Africa trip was the best vacation I've ever taken in my life. While my 16 day trip took me to 5 different countries with 5 land safaris and 3 water safaris I also got to experience the local culture and history of Africa. Gavin, our tour guide did everything possible to make our trip a once in a lifetime, unforgettable experience. He shared his knowledge and experience growing up in South Africa to give us an insiders perspective and a richer more complete view of South Africa. The places we stayed were top notch and the times we actually got to stay in the Safari parks were incredible! I was naïve enough to think I would lose weight on the trip because of the strange new foods, well, that was a mistake! The food was wonderful and I loved the opportunity to have dinner with local families. This trip enabled me to become more enmeshed with the many cultures of African people. We had intimate experiences with Zulu, Swati, and other native people. I was so glad that we went on so many safaris, but also relished the opportunity to see where Nelson Mandela lived and was held captive for so many years.Visiting the Apartheid Museum and being given a tour of Robben Island by a former inmates was powerfully moving. And if all that isn't enough, I left my souvenir walkingstick at the last hotel we stayed in. Just before we crossed the border to head into another country to fly home the people at the Chobe Marina Lodge contacted Gavin and said they found my stick and would try to get it to me before our plane took off. Don't ask me how, but they actually did it! I can't say enough about the service of our tour guide, our bus, drivers, our safari drivers, and the staff at all of the places we stayed, everyone was fabulous!

Joy G.
8 Day Essential South Africa, October 2023
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This trip was absolutely amazing. Elvis was such an amazing tour guide that went above and beyond for all of the guests in the group. He definitely became like family after this tour. This is my second time traveling with Gate 1 and I absolutely loved both of them. Will definitely travel again with you guys!!

Edmarie F.
11 Day Kenya & Tanzania with Serengeti: A Safari Journey, October 2023
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I just wanted to say that I was really impressed with Gate1 and this unbelievable vacation!! Our Safari was better than great. I was hoping it'd be great but I was prepared for something a little less. From the moment we were picked up from the airport to the time we were dropped off at our Day Room before our flight back home, Everything was way beyond our expectations, really!! The hotels and lodges were -They were absolutely beautiful, even the rustic ones! The staffing and meals at each place were amazing! (I remember reading that Gate1 said the places were 4 and 5 Star accommodations but I was a little hesitant to believe it, I shouldn't have been.) The main reason for our vacation was of course the Safari and this itinerary and it was a Home Run, Grand Slam Home Run! We saw the Big Five and sooo much more. I could go on and on about how pleased we were with Gate1 and this trip but will end by saying THANK YOU for a vacation we'll never forget!!

Thomas M.
16 Day Classic South Africa with Victoria Falls & Botswana, September 2023
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Our recent trip to South Africa, Victoria Falls, & Botswana was one of the best experiences my wife and I have ever had. The itinerary was second to none and I truly do not have the time or energy to describe how fantastic the food, the ambiance, and our little traveling group was the entire time...unbelievable. Trust me when I say that many of my friends and family were so jealous of the stories we came back with that most of them will be booking their own South Africa trip with G1. And just a quick shout out to our tour manager (now someone I consider a great friend) Alistair. His passion, knowledge, & love for what he does is very apparent, & completely off the charts. About half way through our trip, one of the travelers in the group received a message from back home. When Alistair heard of the situation, he stepped up with such wisdom, compassion, & sincerity, that it quite honestly made us all stop and take a deep breath & think about what really matters in this crazy world. Not to mention his never ending, and genuine, concern for the safety, involvement, & enjoyment of everyone in our group was incredibly inspiring. We ended up learning so much more about the culture, the people, and the history of all the places we visited then we could have ever expected. Gate 1 is truly fortunate to have Alistair on your team, and it is my sincere hope that at some point, our paths will meet again. Keep up the INCREDIBLE standards that have become synonymous with Gate 1...now I need to go book my next vacation (I mean adventure).

Vincent P.
11 Day Kenya & Tanzania with Serengeti: A Safari Journey, September 2023
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We enjoyed our safari, really up to our expectations, and the one that made this happened was our tour manager Christopher. Christopher is all of the following: Super friendly, even to most of the safari drivers in game drives, caring, takes time to know and address our concerns. Flexible, goes out of his way and time to fill our expectations. Excellent safari driver, knows where to go off road to look for lions, elephants, hippos, cheetahs, leopards, rhinos, etc. We strongly recommend Gate1Travel customers have Christopher as their tour manager. Christopher is Gate1Travel greatest asset.

Henry C.
10 Day Classic Kenya & Tanzania, September 2023
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My husband and I just returned from an incredible 10 day trip to Kenya and Tanzania with Gate 1 Travel. We had amazing game drives with expert tour guides. Steve, our guide in Kenya, has a degree in zoology. He was a wealth of information. In Tanzania, our guide Abushiri, was wonderful. His knowledge of the land and animals greatly enhanced our experience. I highly recommend the optional sunrise hot air balloon safari over Masai Mara. The accommodations and meals were fantastic. Thank you Steve, Abu, and Gate 1 for helping us experience the sights and beauty of this magical land. We will definitely travel with Gate 1 again!

Christine K.
16 Day Classic South Africa with Victoria Falls & Botswana, September 2023
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My trip to South Africa was wonderful. I went to see the animals and we did!!! Thank Goodness! It was a thrill!

Joyce N.
16 Day Classic South Africa with Robben Island, Victoria Falls & Botswana, September 2023
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My trip to Africa was one of the best vacations I've had in 25 years of travel. I want to thank you for a fantastic bargain and everything that was included. The tour director was very knowledgeable, accommodating, and excellent at his job. The people we interacted with were great! Thank you again.

Dennis S.
16 Day Classic South Africa with Victoria Falls & Botswana, September 2023
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I have to admit the trip was quite exhausting and stressful at times, however it was well worth it! My daughter and I enjoyed every minute of this truly amazing, awesome, wonderful, phenomenal and exciting once in a lifetime memorable experience! To see the wild animal up close and personal, in their natural habitat is beyond my dreams and imagination! We also enjoyed the gorgeous and breathtaking sceneries in South Africa and Victoria Falls, cultural show in Matsamo Village, Boma dinner and drum show, the family hosted dinner and all the other activities that we did. Another fantastic trip with Gate1 that I personally love!

Raquel L.
13 Day Zambia, Botswana & South Africa Adventure, August 2023
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We had a wonderful Gate 1 Travel trip to Zimbabwe, Zambia, Botswana and South Africa! It exceeded our expectations in many ways. The safaris we took by vehicle and boat were great! Our tour manager, Desire, was excellent.

Robert S.
13 Day Zambia, Botswana & South Africa Adventure, August 2023
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This trip was just incredible! All the details were managed expertly by our guide Desiré. She is a credit to your company and the trip would not have been the same without her! We had outstanding game drives, experiencing sights that others can only dream of...

Karen K.
13 Day Zambia, Botswana & South Africa Adventure, August 2023
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This was my first Gate 1 Tour Trip to Botswana, Zambia, and South Africa Adventure and I can't see enough good things about it! Definitely a trip of a lifetime. I was the "rookie" of the group, being my first tour, I had nothing to compare to, it went beyond my expectations!! Desire, our tour guide, was top notch and very knowledgeable about all the areas we were in. She is truly a gem and made the trip very fun and memorable! I would definitely go on more Gate 1 tours, can't wait to do it again.

Dionnie S.
16 Day Classic South Africa with Victoria Falls & Botswana, August 2023
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Trip was terrific! Saw so much and found Africa to be magical. Our Tour Manager, Hendrik, was amazing. He seemed to know every detail about all the flora and fauna; dealt nimbly with the various personalities in our group; was unfailingly responsive and empathetic, and somehow managed to herd a diverse group of people through the complex journey of a lifetime. What a thrill this trip was! Thank you Henk, and Gate 1.

Barbara H.
11 Day Kenya Safari Exploration, August 2023
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I completed the survey from our Kenya Safari, but I wanted to add more compliments. Our two guides, Francis and Joseph, were amazing and went above and beyond. They went out of their way to find the sightings we were interested in and to be friendly and helpful! Vasqual in Samburo was excellent at both the botany walk demonstrating how they use the plants and for the cultural talk that evening! So welcoming and fun and informative! Abraham, Cleo were so nice , and chef Jacob at Aberdare's lunch went above and beyond giving us our favorite recipe! The Elephant talk at the Ark was so good - he was a good speaker! The boat ride on Lake Navasha was a treat! We really enjoyed the 'extra' of the Coriolis effect at the equator - forgot his name but he made it so interesting! The included activities by Daniel at Lake Naivasha were impressive - the cooking class was amazing as was the nature walk and bush breakfast. Thanks for an amazing trip for my family of 6!

Terri O.
7 Day Classic Kenya, August 2023
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I can't say enough about our tour guide Chris . He was so warm , friendly and professional. He made us feel safe as we were four women traveling alone in a foreign country. Chris was in tune with every single one of us . He went out of his way to load the luggage and help us in and out of the car every time. He really cared. Chris is in the perfect profession -I learned so much from him. He taught us about all the animals we saw, and educated us on the culture. He was so knowledgeable. When the trip was over, I was sad. I felt as if I was leaving a close friend . He definitely showed us the beauty of Kenya as well as the spirit of the country . Kenya will be forever in my heart and Chris's enthusiasm and pride in his country I will never forget . He made our trip amazing !!! Thank you Gate 1 !!

Margaret H.
15 Day Serengeti & Beyond: A Tanzania Safari with Zanzibar, August 2023
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I just wanted to comment on our recent trip to Tanzania and Zanzibar but mostly about our guide/tour manager Philip. I am always amazed at the quality of the tour managers you provide but Philip went above and beyond. From the first morning when he introduced himself to our small group, he was courteous, attentive, informative and fun. We enjoyed playing jokes on him and he took it in stride, always with a smile. His knowledge of the plants and animals we saw was astounding. Even though he repeats this trip over and over again, his enthusiasm when showing us the animals was so genuine, he seemed as excited as we were. It didn't matter how many questions were asked, he patiently answered each one often going beyond the simple answer but giving us a more in depth answer concerning animal behavior and what we should look for when viewing them. He also seemed to have great respect from other tour guides/managers we saw along our route. Many of them took the time to speak to us about Philip and how we were in good hands. He definitely made it a trip we will always remember. This was our 22nd trip with Gate 1 and he made it one of the best.

Amy B.
12 Day Classic South Africa, August 2023
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Jason was the most professional, fun, and knowledgeable tour guide I have ever had! Gate 1 is so lucky to have him as an employee! He is very organized and professional, he made our whole tour of 28 people enjoy every minute of our trip to South Africa! If you are planning to do a Gate 1 tour in South Africa I highly recommend asking for Jason as your guide!

Carleigh C.
11 Day Kenya & Tanzania with Serengeti: A Safari Journey, August 2023
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The trip was an awesome experience of a life time. We were well taken care of by the Gate 1 representatives all the way. The accommodations varied from the modern hotels/lodges with swimming pools to tent camp cabins where we slept close to hippos in Masai Mara, or where we could hear the grunting and growling of lions, cries of hyaenas, footsteps of dik-diks (smallest deer), encounter giraffes visited yards away in Serengeti, or monkeys peeked into our windows, elephants and giraffes roaming beyond our lodge grounds in Amboseli. The literal zebra crossings (right in front of our jeep) were funny. Watching the lion pride sleeping in the shade while we had box lunch inside our jeep feet away was unimaginable. Wildebeests, elephants, buffalos all lined up orderly and marched in unison. Our games guides (James in Kenya and Vincent in Tanzania) were enthusiastic and knowledgeable in showing us the wild life while tactfully maneuvered over the bumpy and rough terrain. Once an elusive leopard laying on a tree limp perfectly camouflaged and a sleeping cheetah well blended with the dry grass were spotted by the guides. There were just too many memorable and impressive moments... Yes, we did have our "National Geographic" moment in Kenya and Tanzania.

Georgia Y.
10 Day Uganda Wildlife Exploration, August 2023
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Absolute amazing especially the Gorilla and Chimpanzee trekking. Our guide Yona was excellent. Uganda felt safe and welcoming. Thank you Gate 1 for the great trip.

Sheila T.
13 Day Zambia, Botswana & South Africa Adventure, August 2023
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It was a fantastic trip! A+ on everything. Belinda, our tour guide, was great. Kept us informed and safe throughout the trip. She made sure everything promised was delivered and she competently interacted with staff and purveyors to ensure we received first class treatment. She was a delightful travel companion and made sure everyone's needs were met. Safari guides Jonas and Play at Melomi Crossing in the Okavango Delta were top-notch. They worked very long days, walking us from our tents before sunrise and walking us back after sunset. Jonas sat with us at meals, offered pleasant conversation and all the while keeping an eye on our cups and plates to make sure we lacked nothing. While we were dining, Play was busy setting us up for the day. Jonas's expertise at driving on the sandy Delta roads (if you can call them that) was amazing. Watching Jonas and Play looking at the ground, analyzing animal tracks, and putting us on animal sightings was incredible. They answered every question we had and tried to make sure we saw every animal we had special interest in. They worked so hard! Drivers and local guides Dumi, Milton, John, and Alan drove safely, offered a hand getting off and on the busses, and, when also serving as local guides, were deeply knowledgeable and also made sure we physically were walking at a pleasant and safe pace. All of the side excursions were enjoyable. The Victoria Falls train ride, the Riverboat cruise on the Zambezi, the wine country tour in Cape Town, the drive to Cape of Good Hope and the penguin colony were all good; don't replace them please.

Martha P.
Namibia, Naturally, August 2023
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We had an amazing time in Namibia. The Sossusvlei Dunes were so beautiful and we enjoyed all stops and activities on the trip. The food was fabulous and we loved the dinner under the stars. The hotels were also very nice. Our tour guide Herunga was one of the best we ever had. His love for the country showed and he was very informative. He was flexible making sure we had the best experience and opportunities to view the beautiful country, sunrises and sunsets. Our bus driver Elson did a fantastic job driving on some very bumpy challenging roads. We really enjoyed this trip!

Jacqueline A.
10 Day Uganda Wildlife Exploration, July 2023
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It was beyond my expectations. The guides Paul and Peter were so knowledgeable and willing to share. They were also very patient with good senses of humor. The guide makes the trip. Thank you. The accommodations were very nice. Some even great. We were well taken care of and were busy from morning to night. We able to see many animals, go on 2 boat trips. The chimps were very active and fun. The gorillas were unbelievable. It really is a trip of a lifetime.

Zena R.
13 Day Zambia, Botswana & South Africa Adventure, July 2023
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It was truly the trip of a lifetime! This was our 9th Gate 1 tour since 2017, with 2 more still to come. It exceeded our wildest expectations. The group was great - we are all now friends. The accommodations were superb. The activities were amazing. The sights were unbelievable. And our tour manager - Laurence - was the epitome of knowledge and professionalism. He was loved by all. He frequently went above and beyond for us, making a remarkable trip even better. And he was a great friend to the group as well. I cannot stop singing the praises of this Gate 1 adventure to everyone I meet. We brought a single friend with us and we're hopeful he would enjoy the experience. He is already booking the Uganda trip as we speak! I jokingly said to my husband midway through the trip that I didn't have to go anywhere ever again after this experience. But, of course, two more Gate 1 adventures are yet to come! Thank you, Gate 1, for truly letting us see More of the World for Less!

Jo-Ann B.
11 Day Kenya & Tanzania with Serengeti: A Safari Journey, July 2023
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This trip was phenomenal! Amazing! Extraordinary! Exciting! Our safari to the 5 national parks in Kenya and Tanzania was amazing from start to finish. We saw the big 5, saw animals from afar; cheetah, lions, elephants, wildebeest, black mamba, etc - up close. Kudos to our fabulous guides. We had 2 guides with us in each country, we interacted primarily with Sam, our guide in Kenya, and George, our guide in Tanzania because we were in their jeeps. Sam, who acted as the lead, kept us well informed on our schedules and itineraries. Both Sam and George were exceptional in their knowledge of the animals, their behaviors, the migration - the ecosystems, fresh water, alkaline lake, plants, botany, farm life, railroads we saw, old churches. Anything we discussed, Sam and George would provided facts and the context and history. I wanted to learn about the masaai people. From George we learned about growing up as a masaai, the culture etc. Sam and George didn't just answer questions they provided information they thought would be helpful and that we would enjoy hearing and learning. I basically told them, share anything you want with us, fill my head with knowledge! Sam and George did not disappoint! They were the best and they were exceptional at what they do.

Sherry C.
11 Day Kenya & Tanzania with Serengeti: A Safari Journey, July 2023
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It was trip of a lifetime. Wasn't prepared for all the gravel, rock, dusty roads but after the first day on the game drive got used to it. The guides in my vehicles Frances and Felix were outstanding. Very knowledgeable, went out of their way to get us beautiful photos, find us animals before any of the other vehicles, and explain about the habits of the animals. We always had all the time needed to get our photos. The people in our vehicle were a fun bunch. I did need some assistance getting in and out of the vehicle but a large stepstool was always there for all who needed it. The accommodations were fantastic. The food was delicious and so varied. Tried new things and for the most part everything was delicious even the goat stew! Loved the Ngorongoro crater. Loved the time we had at the airport Marriott. Got us rested up for the long trip home. I would recommend this trip to anyone interested, especially the Discovery Small group. Thank you for all who made this my trip of a lifetime.

Sandra P.
7 Day Classic Kenya, June 2023
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The hotels choices were very accommodating with exceptional customer service and food offerings. The Mövenpick in Nairobi was conveniently located, clean, ample and the service was on the top scale. The Lake Elementaita Mountain Lodge was situated in the top of a mountain with fascinating views and the Elementaita Lake and the imposing presence of the flamingos. A personal cabin was assigned with ample space, extraordinary clean, and the comfort of a high end hotel. The advertisement for the Lake Elementaita Resort on the Gate 1 page lacks the truth beauty of this property. At the Massai Mara the Pride Inn Lodge was originally designed with personal glam tents, excellent service, clean surroundings, and very good food choices. Listening to the sounds of wild animals at night added the perfect touch to the nights in the wilderness of the Massai Mara. My guide Chris, was a book of knowledge, a gentleman who delivered great attention to all of us whom where assigned to his group. Literally we formed our tribe. We made out of "collective noun for a fun group of people" hence The Circus! Hesboro and Paul, Christopher's Co workers were also very good guides and showed respect and attentiveness to their group and whenever they interacted with my group. We created memories that will forever last as well as new friendships. It was a bit early for the Great Migration so the Wildebeest had not arrived. However there were a few left from last year's migration. I was very blessed and fortunate to observe lions, leopards, cheetahs, hyenas, jackals, elephants, giraffes(Rosenshchild, reticulated and Kenyan) zebra, Buffalo, hippopotamus, warthog, Gazelle, impala, topi, hartebeest, bushbuck, waterbuck, eland, dik dik, baboon, silver monkey, a few wildebeest and bats Birds: super starting, greater flamboyance flamingos, lesser flamingos, herons, kestrel, black banded osprey, Kenyan crows and secretary bird. Visiting the Massai Village which I did on two occasions. Once upon my arrival in Nairobi with a private guide was the best way to spend my birthday. The family nomad tribe welcomed me into their clan and offered me a lesson on bead jewelry making, took me to herd the goats and sheep. Taught me how to milk goats, make fire with sticks and elephant dunk, invited me into their hut to prepare a meal and have a conversation about their life and my life. Their farewell dance, singing and dancing happy birthday for me not only brought tears to me but and an overwhelming feeling of joy and gratitude.

Bibiana H.
16 Day Classic South Africa with Victoria Falls & Botswana, June 2023
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The trip was simply over the top. It truly was a trip of a lifetime. This was the very first time that I've ever taken a structured tour, and I could not have been more pleased. Anni was simply over the top and made all the difference. She is a true professional in every sense of the word. She was fun and exciting! She is very passionate about what she does, and she made certain that we all were educated and felt safe on the trip. I observed her time and time again, being attentive, and having one on ones with all of us. She is simply amazing, what a valuable asset to Gate 1. Can't wait to go on my next Gate 1 trip!

Ralph W.


Check out these #Gate1Travel photos from past travelers. After your trip, come back and share some of your own!