9 Day Tuscany, Italy Walking Tour

From

$2249

Land Only

$3489*

Air & Land

9 Day Tuscany, Italy Walking Tour

From

$2249

Land Only

$3489*

Air & Land


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2024 Dates & Prices Single Supplement: $200
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
May 04  (Sold Out) $2649 $5029*
$2299 $3779*
Only 1 seat left! $2299 $3839*
$2249 $3599*
$2299 $3499*
$2299 $3489*
Only 1 seat left! $2699 $3889*
Only 1 seat left! $2399 $3659*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival/departure transfers.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

Hike Activity Level/Requirements: MODERATE
This very active trip covers a large amount of ground each day. Expect up to four hours of walking, or hiking every touring day. The pace is easy to moderate. Participants must be in excellent physical condition in order to keep up the pace on hikes. Advanced training is recommended prior to the trip. You will encounter some uneven surfaces, stairs, steep steps, unpaved and rocky terrain, as well as significant slopes. We suggest you check with your healthcare provider before signing up for this tour.

Hiking Shoes/Boots: Hiking shoes/boots are mandatory.

Walking Sticks: Walking sticks are recommended.

Local Amenities: Only "nature toilets" will be available during the hikes, due to limited access to bathroom facilities.

The final route and activities are subject to change. It is recommended to hold a personal travel insurance to cover any kind of accident. This is a Walking program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details



Walking Tour Package Includes

  • Small groups of maximum 20 travelers guaranteed
  • Round trip flights New York-Florence, Florence-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 7 nights Montecatini
  • Italian city hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 13 meals: 7 breakfasts, 4 lunches, 2 dinners
  • Sightseeing per itinerary in modern air-conditioned vehicles
  • Services of English-speaking hiking guide throughout
  • Additional English-speaking guide for groups of 11-20 travelers
  • Active itinerary with unique cultural features
 

Hiking Activity Overall Level: MODERATE

  • 1 Easy Day | Up to 3 hours of walking a day on mostly flat terrain and less than 500 feet elevation gain/loss
  • 4 Moderate Days | 3-4 hours of walking & hiking a day on hilly, uneven terrain and 500-1,000 feet elevation gain/loss
 

Special Features

  • Embark on a walking tour of Lucca, a jewel of medieval architecture
  • Hike the Apuan Alps route, where you will be surrounded by striking mountain scenery
  • Explore the land of Montalbano, famous for being the land of Leonardo
  • Visit the medieval town of San Gimignano, a UNESCO World Heritage Site
  • Hike around the stunning countryside of medieval Pistoia

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

Hike Activity Level/Requirements: MODERATE
This very active trip covers a large amount of ground each day. Expect up to four hours of walking, or hiking every touring day. The pace is easy to moderate. Participants must be in excellent physical condition in order to keep up the pace on hikes. Advanced training is recommended prior to the trip. You will encounter some uneven surfaces, stairs, steep steps, unpaved and rocky terrain, as well as significant slopes. We suggest you check with your healthcare provider before signing up for this tour.

Hiking Shoes/Boots: Hiking shoes/boots are mandatory.

Walking Sticks: Walking sticks are recommended.

Local Amenities: Only "nature toilets" will be available during the hikes, due to limited access to bathroom facilities.

The final route and activities are subject to change. It is recommended to hold a personal travel insurance to cover any kind of accident. This is a Walking program. For more information, click here.
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This itinerary requires a high level of physical fitness with up to 4 hours of walking per day. The route and activities are subject to change. Please see the "Is This Trip Right for You?" section and the Trip Preparation tab for more information.

DAY 1, Saturday - Depart for Italy
Depart for Italy

DAY 2, Sunday - Arrive in Florence, Transfer to Montecatini
Arrive in Florence and transfer to your hotel in Montecatini, known for its world-famous thermal baths. The rest of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Montecatini
Meals: Dinner

DAY 3, Monday - Montecarlo Querciona Trail, Lunch in Fattoria, Lucca
Travel to the medieval village of Montecarlo for a nature hike on the Querciona trail. Enjoy a farm lunch before continuing through the rolling Tuscan countryside, dotted with olive and fig trees, to Lucca. With its massive 17th century walls that completely surround the city, Lucca is a jewel of medieval architecture. Walk along the winding streets of the original Roman grid revealing layers of history at every turn. Arrive at the Church of San Michele adorned by its beautiful piazza, occupying the site of the ancient Roman Forum
Overnight: Montecatini
Meals: Breakfast, Lunch
Hike Activity Level: Easy, 3.5 Miles, 3 Hours, +/- 495 ft

DAY 4, Tuesday - Apuan Mountain Route, Marble Quarries and Pietrasanta
Morning drive to the Apuan Alps, at the north-western edge of Tuscany, a fascinating mountain complex, worldwide known for its marble. Begin the loop trail uphill on paved and dirt stone roads with loose rocks, in the area of Cardoso stone quarries, surrounded by ancient chestnut trees also called ''bread trees' by the locals. Quarries and ancient mills are part of the landscape, along with some "via di lizza", old steep paths used to roll down marble blocks. Follow the trail to Pruno a lovely hilltop hamlet with gorgeous views, of some of the most famous Apuan peaks. Have a rustic lunch with local products before hiking back downhill. Proceed to Pietrasanta, the town of sculptors since the time of Michelangelo. Spend free time to explore on your own before returning to Montecatini
Overnight: Montecatini
Meals: Breakfast, Lunch
Hike Activity Level: Moderate, 3 Miles, 4 Hours, +/- 925 ft

DAY 5, Wednesday - Full Day in Montecatini
Spend the day at leisure to discover Montecatini and its surroundings on your own, or perhaps participate in the optional Hike in Chianti with lunch. Travel by bus to the land of Chianti where you embark on a loop trail from the town of Greve to Montefioralle. The trail consists mainly of a dirt path and partially on a paved road, through the idyllic Tuscan counryside. Your efforts will be rewarded by lunch with local wine! Return to Montecatini in the afternoon
Optional: Hike in Chianti with lunch
Overnight: Montecatini
Meals: Breakfast
Optional Hike Activity Level: Moderate, 3.5 Miles, 3.5 Hours, +/- 750 ft

DAY 6, Thursday - Vinci and Leonardo Birthplace
Today, begin the exploration of the land of Montalbano. A short drive will take you to Vinci, Leonardo's hometown to begin your hike. Start uphill through a quiet paved road for about a mile, then the trail takes you over dirt paths, surrounded by vineyards and olive groves. Reach the monumental Holm Oak of Faltognano. From here, admire panoramic views of Vinci and the plain of Valdarno. Continue the hike through a forested area before reaching Leonardo's birthplace. Following a picnic lunch, hike to the town of Vinci. Free time to explore the town and see Leonardo's museum. Cap the day with dinner of local specialties and wine before returning to Montecatini
Overnight: Montecatini
Meals: Breakfast, Lunch, Dinner
Hike Activity Level: Moderate, 5 Miles, 4 Hours, +/- 1000 ft

DAY 7, Friday - Via Francigena to San Gimignano
Today discover a small section of the Via Francigena. In medieval times it was an important pilgrimage route from Canterbury, England to Rome. Travel south to begin your walk from the Monastery of Pancole to the medieval village of Collemuccioli. Continuing your hike through beautiful landscape, arrive in San Gimignano, a UNESCO World Heritage Site. Spend free time to take in the quaint atmosphere, wander through the alleyways, admiring the churches, palaces and medieval houses. In the afternoon head back to Montecatini
Overnight: Montecatini
Meals: Breakfast
Hike Activity Level: Moderate, 5 Miles, 4 Hours, +/- 1000 ft

DAY 8, Saturday - Pistoia Rolling Hills
Today a short drive takes you to the medieval town of Pistoia. Set amidst the northern, green foothills of the Apennines, between Florence and Montecatini. It is the ideal starting point for your hike, around the beautiful hills which crown the town on its northern border. A walk, first on paved roads, then mostly on gravel pathways, takes you through olive groves, and green fields. Admire spectacular views of Pistoia and ancient Tuscan stone houses, scattered around the gentle rolling hills. At lunch, bid farewell to your Tour Manager and to Italy. Return to Montecatini and spend time at leisure
Overnight: Montecatini
Meals: Breakfast, Lunch
Hike Activity Level: Moderate, 5.3 Miles, 3.5 Hours, +/-460 ft

DAY 9, Sunday - Depart Italy
Transfer to the airport in Florence for your departure flight
Meals: Breakfast

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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Hike in Chianti with lunch

Travel by bus to the land of Chianti where you embark on a loop trail from the town of Greve to Montefioralle. The trail consists mainly of a dirt path and partially on a paved road, through the idyllic Tuscan counryside. Your efforts will be rewarded with lunch and local wine. Return to Montecatini in the afternoon.
Approximate tour duration is 8 hours.

Day #5 01 Apr 2024 - 31 Dec 2025 $99.00
Hike in Chianti with lunch Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Physical Training: Depending on the activity level of your tour, we suggest that you prepare for your tour by incorporating some form of cardio exercise, 2-3 times weekly, for at least 6 weeks before your trip starts. Begin each activity with 5-10 minutes of stretching to prevent injury. If possible walk on varying terrain and hills. If you live in a flat area, try walking on a treadmill that has incline capability, or incorporate stairs into your exercise regimen. When training for walks on hilly terrain, you may wish to use walking sticks. During any activity (or while exercising), maintain a steady, but comfortable, pace. And, don't forget to stay hydrated.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Italy - Spring and Fall: 55-75°F; Summer: 70-85°F; Winter: 40-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Italy Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#italy-weather

Walking Tours - Comfortable, broken-in water-proof hiking boots will be a necessity. It is recommended to carry an extra pair of hiking socks. Some may want to use walking sticks while hiking. A day pack is helpful to carry additional water, clothing, a camera or snack.

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

ITALY: Books
Venice Is a Fish: A Sensual Guide by Tiziano Scarpa
Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias
Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes
Caesar: Life of a Colossus by Adrian Keith Goldsworthy
Italy for the Gourmet Traveler by Fred Plotkin
Medici: Godfathers of the Renaissance by Paul Strathern
A Day in the Life of Ancient Rome by Alberto Angela
The Adventures of Pinocchio by Carlo Collodi
Roma: The Novel of Ancient Rome by Steven Saylor

ITALY: Films
The Great Beauty (2013)
I Am Love (2010)
Under the Tuscan Sun (2003)
The Talented Mr. Ripley (1999)
Life is Beautiful (1997)
A Room with a View (1985)
La Dolce Vita (1960)
Three Coins in the Fountain (1954)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Montecatini City Tax - The authorities of Montecatini Terme apply a city tax on all hotels. The tax requires a contribution of Euro 1 per person per night for a 3 star hotel, Euro 1.40 per person per night for a 4 star hotel and Euro 1.70 per person per night for a 5 star hotel up to a maximum of 7 consecutive nights. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who is able to pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $7 per person per day, US $4 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $7 per person per day of sightseeing, US $4 per half day
Hotel porters and wait staff: Included

Italy - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.

Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales.

Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome.

Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites.

Local Emergency Phone Numbers
Italy
  • Ambulance/Medical: 118
  • Fire: 115
  • Police: 112

Languages
Italy - Italian is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Italy - The voltage used is 220 volts.

Code of Conduct
Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Italy

Holidays 2024

Jan 1: New Year's Day
Jan 6: Epiphany
Mar 31: Easter Sunday
Apr 1: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin Mary / Ferragosto
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day


Holidays 2025

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 9: Easter Sunday
Apr 20: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:

Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus)
Catania: Feb 3-5; Aug 17 (St. Agatha)
Sorrento: Feb 14 (St. Antoninus)
Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus)
Como: Apr 2; Aug 31 (St. Abbondio)
Ragusa: Apr 23 (St. George)
Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day)
Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta)
Baveno: Jun 19 (Sts. Gervasius & Protasius)
Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna)
Florence, Genoa & Turin: Jun 24 (St John the Baptist)
Amalfi: Jun 27; Nov 30 (St. Andrew)
Rome: Jun 29 (St. Peter & Paul)
Siena: Jul 2 & Aug 16, Palio horserace
Taormina: Jul 8-9 (St. Pancras)
Palermo: Jul 15 (St. Rosalia)
Santa Margherita Ligure: July 20 (St. Margaret of Antiochia)
Lecce: Aug 26 (St. Orontius)
Naples: Sep 19 (St. Gennaro)
Bologna: Oct 4 (St. Petronius)
Trieste: Nov 3 (St. Giusto)
Montecatini: Dec 4 (St. Barbara)
Bari: Dec 6, May 7-9 (St. Nicholas)
Milan & Stresa: Dec 7 (St. Ambrose)
Siracusa: Dec 13 (St. Lucy)

Papal Audiences, Vatican City - Italy
General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.

Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket.

New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change.

9 Day Tuscany, Italy Walking Tour, April 2024
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Although we've taken 30 Gate 1 trips over the years, this was our first walking tour. This trip was an incentive for me to go to the gym and get my arthritic knees stronger so that I could do the hikes. I felt the trip was very well organized. Generally we would hike in the morning have a lovely lunch usually at an Agroturism, (sometimes hike a little bit more in the afternoon )and then have a visit to a nearby town or village. The hikes were pretty much as advertised, easy to moderate. The guides were really excellent. Both Susanna, and Michele were very knowledgeable and sensitive to the different hiking levels within our small group of seven people. For example, there were short stops at the top of a hill to catch your breath and get a sip of water. Michele (last name?) was also very good at pointing out different plants and trees, etc. as well as other bits of interest such as spots where the wild boar would dig for food. They also were aware that this was our vacation and didn't want anyone to feel like they were on some sort of forced march offering options to have a more down day, but not miss the sites. We very much liked being in one hotel and not having to change hotels every day or two. It made for a nice relaxing evening so we could rest up for the next day. The hotel itself was also very nice, the rooms were a generous size which is always appreciated. The bathroom was quite large as well but the shower was tiny. I'm pretty small myself and it was hard to bend over or turn around. My only complaint (and this was no one's fault,) was that there was a large group of teenagers in the hotel for two or three nights who would stay up late talking and laughing on the outdoor patio. Susanna spoke with the front desk, who in turn spoke with the parents and that situation improved. Overall, this was an A+ tour. Well organized and well thought out. The food was the best I've ever had the Agroturismos really came through.

Carolyn V.
10 Day Croatian Islands Walking Tour, April 2024
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We had a wonderful time in Croatia- I think this trip was one of the best Gate 1 discovery tours we have taken. Mr. Z was a very organized tour manger. He and Ivan kept all of us safe and on track on our hikes. We enjoyed all the hikes with beautiful scenery. Croatia has beautiful islands and mountains. Our group got along so well like a little family. Mr Z also gave us an unexpected, unplanned bonus hike on our last day. That was a perfect ending of our tour. We are looking forward to our next Gate 1 trip. We can always count on Gate 1 for an unforgettable experience! Thank you again Gate1.

Lam-Anh G.
10 Day Croatian Islands Walking Tour, April 2024
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The trip was fantastic! Our group was a lot of fun! Both guides were helpful & knowledgeable. I loved the cultural experiences. This was my first Gate 1 trip but I'll be looking for my next one.

Donna W.
8 Day Sorrentine Peninsula & Amalfi, Italy Walking Tour, April 2024
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This was our first Gate 1 walking tour and will definitely not be our last. It was the most amazing and fantastic experience we could have ever imagined! Our tour manager, Alessandro, was exceptional and did a phenomenal job with his knowledge of the area and was great at directing us and making sure that every day was better than the previous day's tour. Our Tour Guide, Gaia, was from the Sant'Agata area, she was so extremely knowledgeable, incredibly personable and was like a textbook given her in depth experience and knowledge and always made sure we were able to take in every possible view imaginable. Alessandro and Gaia made a great team and worked very well together to ensure our trip was the best. We also have to give a huge shoutout to our driver, Gaetano, he was so professional and definitely well-experienced to tackle all the roads and places we traveled. The hotel was the perfect location with the most amazing views and gorgeous sunrises, and we fell in love with the small town Sant'Agata and all the local restaurants. We were happy we made the hotel our base, it gave us the opportunity not to lose any time traveling during our time. The hikes were exceptional with so many extras we did not expect. Our group was also amazing and we enjoyed spending time and getting to know everyone. The food, wine and, of course, spritzes, were out of this world! We do not have enough words to describe our first experience to the fullest and the pictures just do not do it justice. The hikes were exceptional and everything was truly planned to perfection. Thank you (Grazie, Grazie) for such an amazing and memorable experience.

Lori B.
8 Day Sorrento & Amalfi, Italy Walking Tour, October 2023
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It was awesome, rejuvenating, wonderful! I am ready to book another hiking tour!

Joanna W.
9 Day Tuscany, Italy Walking Tour, October 2023
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Loved it! Alice was an exceptional guide!

Lori D.
8 Day Greece Walking Tour with Meteora & Zagori, October 2023
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Thank you! This trip exceeded my expectations. The description was a walking trip. But it was a hiking adventure. I was so pleased about that. Beautiful scenery, Challenging trails. Our guides were warm, engaging, intelligent, and fun! The accommodations were comfortable and inviting. Food out of this world! Thank you again, Gate 1 for another memorable and fulfilling adventure.

Debra O.
8 Day Croatian Islands Walking Tour, October 2023
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My trip to Croatia was wonderful and I just wanted to say that both the guides were OUTSTANDING. The guides make the whole experience. Traveling solo is hard but knowing the guides are well informed about the areas and so organized makes it so much easier.

Michelle B.
9 Day Tuscany, Italy Walking Tour, October 2023
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I really enjoyed the trip. The staff was great. Looking forward to the next one.

Robert N.
8 Day Greece Walking Tour with Meteora & Zagori, September 2023
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The Greece Walking Tour was great! We enjoyed everything about the trip from the natural beauty of Zagori and Meteora, to the history and culture of the small villages and towns, to Mountain Tea and Mountain Music, to the stone bridges, Vikos Gorge, the monasteries, the Pindus Range and the amazing rock formations. We also had great accommodations and food throughout the trip. Our guide and driver Dimitris and Gregory were both personable, knowledgeable and accommodating, and made our trip completely stress-free. Thank you Gate 1 for a wonderful itinerary and unforgettable trip.

Holly K.
8 Day Croatian Islands Walking Tour, September 2023
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The walking tour of Croatia was amazing! Our guides Ivan and Mate were fabulous, funny, fit, and friendly. I travelled with my son, one of my childhood friends and her daughter and we all loved the experience. We loved the surprise Olive Oil tasting at the beginning and all of the group meals. The hikes were challenging, but not too much so, with plenty of opportunities for breaks. Our little group of four added on two days in Split and two days in Dubrovnik which allowed us time to explore the cities, too. When we were in Korcula, we opted not to go on the hike to the Mljet park so that we could let some sore joints heal and spend a day immersing in the town. The hotels were well appointed and generally located in convenient areas. Unfortunately the Hotel Lapad is on a street that has been under construction for a while. Hopefully, the street and promenade will be completed in the next year or so. But that didn't stop us from enjoying our stay there. Each of the hotels on our trip were well appointed, had great staff, fabulous breakfast buffets, and were close to restaurants, beaches and historic sights. We also met some wonderful folks, shared contact information, and hope to travel with them again! I've told everyone that Croatia was my favorite European country thus far...the Adriatic Sea was gorgeous, the red tile roofs were classic, the history was all around us, and the people were so friendly.

Julie H.
8 Day Croatian Islands Walking Tour, September 2023
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Our trip was wonderful. We fell in love with Croatia and our two walking guides, Ivan and Mate. The walking and hiking were wonderful. I would prefer more trail hiking. Some of our walking was on roads, but nevertheless, lovely. I would say at least half of our group really were not hikers and by the last two days, these folks were done. Ivan was very patient and worked well with them. I cannot say enough about the great organization, care, accommodations, and patience of Ivan and Mate. Fantastic trip.

Katheryn S.
8 Day Greece Walking Tour with Meteora & Zagori, September 2023
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We had an amazing hiking trip to Greece! Thanks to our tour guides, Dimitri and Angelos for keeping us safe when hiking on difficult terrains. Our driver, Gregory, went the extra mile taking us downtown one evening even though he was supposedly off duty. We enjoyed meeting everyone in our small group and developed friendships with many. The hotels are excellent. The food was superb. We couldn't have a better tour! This isn't our first tour with Gate1 and it won't be our last. Gate 1 has continually surprised us on every trip we have taken so far. Looking forward to our next in November and April next year. Thank you again for another memorable experience.

Lam-Anh G.
8 Day Croatian Islands Walking Tour, September 2023
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In a word, AMAZING. Our hikes, the islands, meals, special tastings and the guides were incredible!

Mary H.
8 Day Sorrento & Amalfi, Italy Walking Tour, September 2023
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We want to thank you and our wonderful tour guide Alessandro as we just finished the Sorrento walking tour. The hotel and room was a special surprise and made our trip extra special. Alessandro was amazing and the daily tour guides were wonderful. We loved the itinerary, the hikes, lunches and all the special touches. Thank you for a wonderful memory.

Susan B.
8 Day Sorrento & Amalfi, Italy Walking Tour, September 2023
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My trip was great . Alexdrano my first tour guy in Sorrento was fabulous. And my second tour was great also Mario my guide was also fabulous.

Mary T.
8 Day Croatian Islands Walking Tour, September 2023
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Gate 1 travel guides are the best in the business. Although all the guides are good, I have my favorites: Ivan and Jaecko on the Croatian Walking Tour. Ivan & Jaecko were phenomenal hiking us up and down small mountains in Croatia, carrying our lunches and sometimes our gear, smiling at us, always. They helped me and my companion in every way in which we needed help, from lost chargers to getting to the ferries on time. These two were the utmost professionals: knowledgeable, helpful, personable, and charming. If you want to see Ivan smiling at you, watch the Croation Islands Walking Tour video.

Claire B.
8 Day Croatian Islands Walking Tour, June 2023
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Very nice!

Jill W.
8 Day Sorrento & Amalfi, Italy Walking Tour, June 2023
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The trip was great. Alessandra was amazing, so very kind, competent and just plain fun. Our local guide Michela was also fantastic. They made a great team and were so very welcoming, caring and supportive. I invited a friend who read the description but found the trip quite the challenger and our guides were wonderful with her. The hotel, though dated in decor, was actually a great place to stay. The rooms were spacious and the beds comfortable. The view was amazing and one of the highlights of the time spent in Sorrento. The breakfast was great each day and the staff for dining were fun and thoughtful, even filling the water bladder for my backpack. The location of the hotel was perfect as there were restaurants close by for the days you came home exhausted, but it was close enough to most of the city to be able to walk and explore in the evenings. It was lovely to not have to pack up and change hotels and I really valued that aspect of this trip.

Jean G.
9 Day Tuscany, Italy Walking Tour, June 2023
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The trip was absolutely amazing and the food was beyond delicious. Our TM Susanna alongside hiking guide Michelle and driver Marco went out of their way to make sure all of us were safe and well taken care of. We will certainly look to do another walking tour with Gate1.

Jayshree M.
9 Day Tuscany, Italy Walking Tour, June 2023
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Trip was wonderful. I loved hiking with our small group of 14. Susanna, our tour manager was very helpful and patient. We had a wonderful hiking guide who took time to explain about the flora. The food and wine was wonderful. Location of the Hotel was perfect, within walking distance of the main square, restaurants and shops.

Sandra T.
8 Day Sorrento & Amalfi, Italy Walking Tour, April 2023
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The tour was wonderful. All participants were equally enthusiastic about it. High praise for your leaders Leo and Gaia. Gate 1 should continue offering hiking tours.

Guy G.