10 Day Essential Portugal & Spain
From
$1299
Land Only
$2099*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
Sunday Departure | ||
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Lumen Hotel | Lisbon | |
Novotel Sevilla | Seville | |
NH Nacional Hotel | Madrid | |
Innside by Melia Barcelona Apolo | Barcelona |
Monday Departure | ||
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Lumen Hotel | Lisbon | |
Novotel Sevilla | Seville | |
Melia Madrid Serrano | Madrid | |
Innside by Melia Barcelona Apolo | Barcelona |
Wednesday Departure | ||
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Lumen Hotel | Lisbon | |
Novotel Sevilla | Seville | |
Melia Madrid Serrano | Madrid | |
Innside by Melia Barcelona Apolo | Barcelona |
Friday Departure | ||
---|---|---|
Lumen Hotel | Lisbon | |
Novotel Sevilla | Seville | |
NH Nacional Hotel | Madrid | |
Innside by Melia Barcelona Apolo | Barcelona |
Click a Date to Book Online
Click a Date to Book Online
Book By Jun 6, 2024 & Save!
2024 Dates & Prices Single Supplement: $600 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Book By Jun 06 |
Book After Jun 06 |
Book By Jun 06 |
Book After Jun 06 |
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Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Book By Jun 06 |
Book After Jun 06 |
Book By Jun 06 |
Book After Jun 06 |
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$1499 | $1899 | $2299* | $2699* |
Not Included:
Optional tours and gratuities.
Additional Information:
Land only price does not include arrival/departure transfers.
Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure.
Your tour will begin with an orientation meeting with your Tour Manager at approximately 7 PM. We recommend you select flights that arrive no later than 5 PM.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Escorted Package Includes
- Flights New York-Lisbon, Barcelona-New York
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 8 nights First Class accommodations
- 2 nights Lisbon
- 2 nights Seville
- 2 nights Madrid
- 2 nights Barcelona
- Hotel taxes, fees & service charges
- Hotel porterage
- All transfers included only with airfare purchase on package arrival & departure dates†
- Breakfast daily
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager throughout
- Comfortable wireless earphones for enhanced touring
Special Features
- View Lisbon's treasured 16th century Belém Tower and the Monument of Discoveries
- Discover the charming town of Zafra with its 15th century Alcazar (fortress)
- Tour the astonishing Mezquita de Cordoba, transformed into a soaring cathedral
- Take an orientation tour of Zaragoza, located on the banks of the mighty Río Ebro
- Leisure time in Barcelona with its unending choice of museums, galleries, and cafes
†Transfers are available for purchase for land only or on alternative flight dates
Is This Trip Right for You?
This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, cobblestone streets, stairs, steps and significant slopes. This tour is not recommended for people who have difficulty walking. This is a Value program which may include relatively basic tourist class, 3-star hotel choices with comparably fewer central locations. For more information, click here.
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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.


This first class hotel is situated in Seville's Nervión district, near the Ramon Sanchez-Pizjuan Stadium.
Hotel Details



This first class hotel is situated in Seville's Nervión district, near the Ramon Sanchez-Pizjuan Stadium.
Hotel Details
This first class hotel is located in Madrid's Salamanca district, close to many museums.
Hotel Details


This first class hotel is situated in Seville's Nervión district, near the Ramon Sanchez-Pizjuan Stadium.
Hotel Details
This first class hotel is located in Madrid's Salamanca district, close to many museums.
Hotel Details


This first class hotel is situated in Seville's Nervión district, near the Ramon Sanchez-Pizjuan Stadium.
Hotel Details

- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
This evening, enjoy a drink and traditional Flamenco show. As performed by some of Seville's leading Flamenco artists, enjoy routines based on the cante jondo or "deep song," which describes the performer's profound emotions in ancient poetic phrases. Although the development of Flamenco has centered principally in the region of Andalucia, it has come to embrace many of the folk traditions of the northern provinces. As a result, it has become, along with the bullfight, a popular symbol of Spain.
Approximate tour duration is 2 hours.
Day #4 | 01 May 2024 - 15 Nov 2025 | $59.00 |

Tour the gorgeous palace, built in the 15th century in Renaissance style with Gothic and Moorish accents and learn about its intriguing history. Explore its majestic rooms and view a diverse collection of art work including paintings and sculptures. Stroll through the beautiful gardens and lovely arcaded courtyard. Following the visit, walk around Seville's Old Town.
Approximate tour duration is 3 hours.
Day #5 | 01 May 2024 - 15 Nov 2025 | $55.00 |

Begin the city tour of Seville at Plaza de España and the gardens of Maria Luisa Park. Afterward, take a walking tour in the quaint Barrio Santa Cruz, the former Jewish Quarter of the city. Continue to view the imposing Cathedral of Seville, burial site of Christopher Columbus and La Giralda Bell tower.
Approximate tour duration is 3 hours.
Day #5 | 01 May 2024 - 15 Nov 2025 | $30.00 |

Toledo is a "Museum City" of great artistic beauty. Former capital of Spain and one of the oldest cities in Europe, Toledo has magnificent examples of architecture from different periods, making it one of the leading artistic cities of the country. In Toledo visit the most famous monuments, such as St. Tome Church, which houses El Greco's 'The Burial of Count Orgaz" and the Santa Maria la Blanca Synagogue. Also admire its famous hand-crafted work, the "Damasquinado."
Approximate tour duration is 5 hours.
Day #7 | 01 May 2024 - 30 Nov 2024 | $79.00 |
01 Dec 2024 - 15 Nov 2025 | $79.00 |

During this Barcelona city tour, you will get an introduction to the artistic city with its famous landmarks. Begin with a drive along the harbor to Plaza Catalunya, the city's bustling main square and Plaza de España home to the old bullfighting ring. Ascend Montjuic Hill, home to the Olympic Complex, encompassing a number of sports facilities built for the 1992 Summer Olympics.
Approximate tour duration is 4 hours.
Day #9 | 01 May 2024 - 15 Nov 2025 | $35.00 |

Discover some of Gaudi's most important creations. Begin with a drive through Barcelona's Eixample district and view his masterpiece, the iconic Sagrada Familia. Then, continue along the elegant Passeig de Gracia boulevard to view the "skull and bones" Casa Batllo and Casa Milà, known as La Pedrera. Conclude the tour with a visit to Park Güell, where the colors and expressions of Gaudi's work are boldly displayed.
Approximate tour duration is 4.5 hours.
Day #9 | 01 May 2024 - 15 Nov 2025 | $55.00 |

This evening, enjoy a drink and traditional Flamenco show. As performed by some of Seville's leading Flamenco artists, enjoy routines based on the cante jondo or "deep song," which describes the performer's profound emotions in ancient poetic phrases. Although the development of Flamenco has centered principally in the region of Andalucia, it has come to embrace many of the folk traditions of the northern provinces. As a result, it has become, along with the bullfight, a popular symbol of Spain.
Approximate tour duration is 2 hours.
Day #4 | 01 May 2024 - 15 Nov 2025 | $59.00 |

Tour the gorgeous palace, built in the 15th century in Renaissance style with Gothic and Moorish accents and learn about its intriguing history. Explore its majestic rooms and view a diverse collection of art work including paintings and sculptures. Stroll through the beautiful gardens and lovely arcaded courtyard. Following the visit, walk around Seville's Old Town.
Approximate tour duration is 3 hours.
Day #5 | 01 May 2024 - 15 Nov 2025 | $55.00 |

Begin the city tour of Seville at Plaza de España and the gardens of Maria Luisa Park. Afterward, take a walking tour in the quaint Barrio Santa Cruz, the former Jewish Quarter of the city. Continue to view the imposing Cathedral of Seville, burial site of Christopher Columbus and La Giralda Bell tower.
Approximate tour duration is 3 hours.
Day #5 | 01 May 2024 - 15 Nov 2025 | $30.00 |

Toledo is a "Museum City" of great artistic beauty. Former capital of Spain and one of the oldest cities in Europe, Toledo has magnificent examples of architecture from different periods, making it one of the leading artistic cities of the country. In Toledo visit the most famous monuments, such as St. Tome Church, which houses El Greco's 'The Burial of Count Orgaz" and the Santa Maria la Blanca Synagogue. Also admire its famous hand-crafted work, the "Damasquinado."
Approximate tour duration is 5 hours.
Day #7 | 01 May 2024 - 30 Nov 2024 | $79.00 |
01 Dec 2024 - 15 Nov 2025 | $79.00 |

During this Barcelona city tour, you will get an introduction to the artistic city with its famous landmarks. Begin with a drive along the harbor to Plaza Catalunya, the city's bustling main square and Plaza de España home to the old bullfighting ring. Ascend Montjuic Hill, home to the Olympic Complex, encompassing a number of sports facilities built for the 1992 Summer Olympics.
Approximate tour duration is 4 hours.
Day #9 | 01 May 2024 - 15 Nov 2025 | $35.00 |

Discover some of Gaudi's most important creations. Begin with a drive through Barcelona's Eixample district and view his masterpiece, the iconic Sagrada Familia. Then, continue along the elegant Passeig de Gracia boulevard to view the "skull and bones" Casa Batllo and Casa Milà, known as La Pedrera. Conclude the tour with a visit to Park Güell, where the colors and expressions of Gaudi's work are boldly displayed.
Approximate tour duration is 4.5 hours.
Day #9 | 01 May 2024 - 15 Nov 2025 | $55.00 |

This evening, enjoy a drink and traditional Flamenco show. As performed by some of Seville's leading Flamenco artists, enjoy routines based on the cante jondo or "deep song," which describes the performer's profound emotions in ancient poetic phrases. Although the development of Flamenco has centered principally in the region of Andalucia, it has come to embrace many of the folk traditions of the northern provinces. As a result, it has become, along with the bullfight, a popular symbol of Spain.
Approximate tour duration is 2 hours.
Day #4 | 01 May 2024 - 15 Nov 2025 | $59.00 |

Tour the gorgeous palace, built in the 15th century in Renaissance style with Gothic and Moorish accents and learn about its intriguing history. Explore its majestic rooms and view a diverse collection of art work including paintings and sculptures. Stroll through the beautiful gardens and lovely arcaded courtyard. Following the visit, walk around Seville's Old Town.
Approximate tour duration is 3 hours.
Day #5 | 01 May 2024 - 15 Nov 2025 | $55.00 |

Begin the city tour of Seville at Plaza de España and the gardens of Maria Luisa Park. Afterward, take a walking tour in the quaint Barrio Santa Cruz, the former Jewish Quarter of the city. Continue to view the imposing Cathedral of Seville, burial site of Christopher Columbus and La Giralda Bell tower.
Approximate tour duration is 3 hours.
Day #5 | 01 May 2024 - 15 Nov 2025 | $30.00 |

Toledo is a "Museum City" of great artistic beauty. Former capital of Spain and one of the oldest cities in Europe, Toledo has magnificent examples of architecture from different periods, making it one of the leading artistic cities of the country. In Toledo visit the most famous monuments, such as St. Tome Church, which houses El Greco's 'The Burial of Count Orgaz" and the Santa Maria la Blanca Synagogue. Also admire its famous hand-crafted work, the "Damasquinado."
Approximate tour duration is 5 hours.
Day #7 | 01 May 2024 - 30 Nov 2024 | $79.00 |
01 Dec 2024 - 15 Nov 2025 | $79.00 |

During this Barcelona city tour, you will get an introduction to the artistic city with its famous landmarks. Begin with a drive along the harbor to Plaza Catalunya, the city's bustling main square and Plaza de España home to the old bullfighting ring. Ascend Montjuic Hill, home to the Olympic Complex, encompassing a number of sports facilities built for the 1992 Summer Olympics.
Approximate tour duration is 4 hours.
Day #9 | 01 May 2024 - 15 Nov 2025 | $35.00 |

Discover some of Gaudi's most important creations. Begin with a drive through Barcelona's Eixample district and view his masterpiece, the iconic Sagrada Familia. Then, continue along the elegant Passeig de Gracia boulevard to view the "skull and bones" Casa Batllo and Casa Milà, known as La Pedrera. Conclude the tour with a visit to Park Güell, where the colors and expressions of Gaudi's work are boldly displayed.
Approximate tour duration is 4.5 hours.
Day #9 | 01 May 2024 - 15 Nov 2025 | $55.00 |

This evening, enjoy a drink and traditional Flamenco show. As performed by some of Seville's leading Flamenco artists, enjoy routines based on the cante jondo or "deep song," which describes the performer's profound emotions in ancient poetic phrases. Although the development of Flamenco has centered principally in the region of Andalucia, it has come to embrace many of the folk traditions of the northern provinces. As a result, it has become, along with the bullfight, a popular symbol of Spain.
Approximate tour duration is 2 hours.
Day #4 | 01 May 2024 - 15 Nov 2025 | $59.00 |

Tour the gorgeous palace, built in the 15th century in Renaissance style with Gothic and Moorish accents and learn about its intriguing history. Explore its majestic rooms and view a diverse collection of art work including paintings and sculptures. Stroll through the beautiful gardens and lovely arcaded courtyard. Following the visit, walk around Seville's Old Town.
Approximate tour duration is 3 hours.
Day #5 | 01 May 2024 - 15 Nov 2025 | $55.00 |

Begin the city tour of Seville at Plaza de España and the gardens of Maria Luisa Park. Afterward, take a walking tour in the quaint Barrio Santa Cruz, the former Jewish Quarter of the city. Continue to view the imposing Cathedral of Seville, burial site of Christopher Columbus and La Giralda Bell tower.
Approximate tour duration is 3 hours.
Day #5 | 01 May 2024 - 15 Nov 2025 | $30.00 |

Toledo is a "Museum City" of great artistic beauty. Former capital of Spain and one of the oldest cities in Europe, Toledo has magnificent examples of architecture from different periods, making it one of the leading artistic cities of the country. In Toledo visit the most famous monuments, such as St. Tome Church, which houses El Greco's 'The Burial of Count Orgaz" and the Santa Maria la Blanca Synagogue. Also admire its famous hand-crafted work, the "Damasquinado."
Approximate tour duration is 5 hours.
Day #7 | 01 May 2024 - 30 Nov 2024 | $79.00 |
01 Dec 2024 - 15 Nov 2025 | $79.00 |

During this Barcelona city tour, you will get an introduction to the artistic city with its famous landmarks. Begin with a drive along the harbor to Plaza Catalunya, the city's bustling main square and Plaza de España home to the old bullfighting ring. Ascend Montjuic Hill, home to the Olympic Complex, encompassing a number of sports facilities built for the 1992 Summer Olympics.
Approximate tour duration is 4 hours.
Day #9 | 01 May 2024 - 15 Nov 2025 | $35.00 |

Discover some of Gaudi's most important creations. Begin with a drive through Barcelona's Eixample district and view his masterpiece, the iconic Sagrada Familia. Then, continue along the elegant Passeig de Gracia boulevard to view the "skull and bones" Casa Batllo and Casa Milà, known as La Pedrera. Conclude the tour with a visit to Park Güell, where the colors and expressions of Gaudi's work are boldly displayed.
Approximate tour duration is 4.5 hours.
Day #9 | 01 May 2024 - 15 Nov 2025 | $55.00 |

Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Mobile Phones |
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Spain - Spring and Autumn: 55–75°F; Summer: 75–90°F; Winter: 35–55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Spain Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#spain-weather |
Portugal - Spring and Summer are usually sunny, with hot days during July and August. Autumn and Winter are typically rainy and windy, yet sunny days are not rare either. Spring and Autumn: 44–81°F; Summer: 63–86°F; Winter: 41–61°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Portugal Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#portugal-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Book & Film Recommendations |
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
SPAIN: Books Tales of Alhambra by Washington Irving Cathedral of the Sea by Ildelfonso Falcones South from Granada by Gerald Brenan Driving Over Lemons: An Optimist in Andalucia by Chris Stewart Shadows of the Pomegranate Tree by Tariq Ali The Last Jew by Noah Gordon Raquel, The Jewess of Toledo by Lion Feuchtwanger Iberia by James A.Michener By Fire, By Water by Mitchell James Kaplan Sultana / Sultana´s Legacy by Lisa J. Yarde SPAIN: Films Pain and Glory (2019) Biutiful (2010) Vicky Cristina Barcelona (2008) Volver (2006) El Cid (1961) |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Day of Departure |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
Spain - Hotels in Spain are generally local or international chains of standard quality with a variety of amenities. Some hotels may be housed in historic buildings, especially centrally located hotels in cities such as Madrid, which could result in a variety of room sizes and styles. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
Spain - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
Portugal - Tipping in restaurants is optional, as waiters earn wages in Portugal and a tip is considered a note of appreciation. It is common practice to round up the total bill to the next euro. Tipping taxi drivers and daily tips for hotel staff are not customary. However, it is important to note that in restaurants and other places that cater to tourists gratuities may be expected for good service. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Spain - The Euro is the currency of Spain. |
Portugal - The Euro is the currency of Portugal. |
Spain - ATMs are available in larger cities and towns. Credit cards are generally accepted, but may not be for smaller purchases or in local markets. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Spain - Smaller shops usually open in the morning, close in the early afternoon for siesta, and re-open in the late afternoon, Monday through Saturday. Larger stores do not close for siesta. Most stores, regardless of size, are closed on Sunday. Additionally, many cities feature permanent markets, offering another way to shop for interesting goods. Items of particular interest include porcelain, fine leather, woodwork, ceramics, and paintings. Madrid and Barcelona both feature permanent markets, including the famous La Boqueria located just off Las Ramblas in Barcelona. |
Portugal - Items of particular interest include handicrafts such as handmade leather purses or clothes and glass items. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Local Emergency Phone Numbers |
Spain
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Portugal
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Languages |
Spain - Spanish is the local language. Limited English is generally spoken in tourist areas. |
Portugal - The official language of Portugal is Portuguese. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Spain - The voltage used is 220 volts. |
Portugal - The voltage used is 230 volts. |
Code of Conduct |
Spain - In general, casual but tasteful clothing is acceptable public attire. Personal appearance is important in Spanish culture. The Catholic faith is the dominant religion in Spain and retains a strong cultural influence. Common courtesies should be practiced. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. Smoking is now restricted to open outdoor spaces, such as streets or parks, that are not near children's play areas or schools. |
Meals & Dietary Requests |
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
Spain - Meal times in Spain are later than in many areas. Lunch is not served before 1:30 pm and dinner is not served until 9:00 pm. Some restaurants in the main tourist areas may open earlier. In Spanish culture it is considered bad manners to leave food uneaten, so take this into account when ordering. A waiter can explain portion sizes to help avoid this. |
Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Spain |
Holidays 2023 Jan 1: New Year's Day Feb 21: Carnival Apr 7: Good Friday Apr 9: Easter Apr 25: Liberation Day May 1: Labor Day Jun 8: Corpus Christi Jun 10: Portugal Day Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Jan 6: Epiphany Feb 13: Carnival Mar 29: Good Friday Mar 31: Easter May 1: Labor Day May 30: Corpus Christi Aug 15: Assumption of Mary Oct 12: Spain Hispanic Day / Fiesta Nacional de Espana Nov 1: All Saints' Day Dec 6: Constitution Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day |
Holidays - Portugal |
Holidays 2023 Jan 1: New Year's Day Mar 1: Carnival Apr 15: Good Friday Apr 17: Easter Apr 25: Liberation Day May 1: Labor Day Jun 10: Portugal Day Jun 16: Corpus Christi Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Jan 6: Epiphany Mar 29: Good Friday Mar 31: Easter Apr 25: Liberation Day May 1: Labor Day May 30: Corpus Christi Jun 10: Portugal Day Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day |
Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Mobile Phones |
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Spain - Spring and Autumn: 55–75°F; Summer: 75–90°F; Winter: 35–55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Spain Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#spain-weather |
Portugal - Spring and Summer are usually sunny, with hot days during July and August. Autumn and Winter are typically rainy and windy, yet sunny days are not rare either. Spring and Autumn: 44–81°F; Summer: 63–86°F; Winter: 41–61°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Portugal Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#portugal-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Book & Film Recommendations |
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
SPAIN: Books Tales of Alhambra by Washington Irving Cathedral of the Sea by Ildelfonso Falcones South from Granada by Gerald Brenan Driving Over Lemons: An Optimist in Andalucia by Chris Stewart Shadows of the Pomegranate Tree by Tariq Ali The Last Jew by Noah Gordon Raquel, The Jewess of Toledo by Lion Feuchtwanger Iberia by James A.Michener By Fire, By Water by Mitchell James Kaplan Sultana / Sultana´s Legacy by Lisa J. Yarde SPAIN: Films Pain and Glory (2019) Biutiful (2010) Vicky Cristina Barcelona (2008) Volver (2006) El Cid (1961) |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Day of Departure |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
Spain - Hotels in Spain are generally local or international chains of standard quality with a variety of amenities. Some hotels may be housed in historic buildings, especially centrally located hotels in cities such as Madrid, which could result in a variety of room sizes and styles. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
Spain - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
Portugal - Tipping in restaurants is optional, as waiters earn wages in Portugal and a tip is considered a note of appreciation. It is common practice to round up the total bill to the next euro. Tipping taxi drivers and daily tips for hotel staff are not customary. However, it is important to note that in restaurants and other places that cater to tourists gratuities may be expected for good service. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Spain - The Euro is the currency of Spain. |
Portugal - The Euro is the currency of Portugal. |
Spain - ATMs are available in larger cities and towns. Credit cards are generally accepted, but may not be for smaller purchases or in local markets. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Spain - Smaller shops usually open in the morning, close in the early afternoon for siesta, and re-open in the late afternoon, Monday through Saturday. Larger stores do not close for siesta. Most stores, regardless of size, are closed on Sunday. Additionally, many cities feature permanent markets, offering another way to shop for interesting goods. Items of particular interest include porcelain, fine leather, woodwork, ceramics, and paintings. Madrid and Barcelona both feature permanent markets, including the famous La Boqueria located just off Las Ramblas in Barcelona. |
Portugal - Items of particular interest include handicrafts such as handmade leather purses or clothes and glass items. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Local Emergency Phone Numbers |
Spain
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Portugal
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Languages |
Spain - Spanish is the local language. Limited English is generally spoken in tourist areas. |
Portugal - The official language of Portugal is Portuguese. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Spain - The voltage used is 220 volts. |
Portugal - The voltage used is 230 volts. |
Code of Conduct |
Spain - In general, casual but tasteful clothing is acceptable public attire. Personal appearance is important in Spanish culture. The Catholic faith is the dominant religion in Spain and retains a strong cultural influence. Common courtesies should be practiced. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. Smoking is now restricted to open outdoor spaces, such as streets or parks, that are not near children's play areas or schools. |
Meals & Dietary Requests |
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
Spain - Meal times in Spain are later than in many areas. Lunch is not served before 1:30 pm and dinner is not served until 9:00 pm. Some restaurants in the main tourist areas may open earlier. In Spanish culture it is considered bad manners to leave food uneaten, so take this into account when ordering. A waiter can explain portion sizes to help avoid this. |
Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Spain |
Holidays 2023 Jan 1: New Year's Day Feb 21: Carnival Apr 7: Good Friday Apr 9: Easter Apr 25: Liberation Day May 1: Labor Day Jun 8: Corpus Christi Jun 10: Portugal Day Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Jan 6: Epiphany Feb 13: Carnival Mar 29: Good Friday Mar 31: Easter May 1: Labor Day May 30: Corpus Christi Aug 15: Assumption of Mary Oct 12: Spain Hispanic Day / Fiesta Nacional de Espana Nov 1: All Saints' Day Dec 6: Constitution Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day |
Holidays - Portugal |
Holidays 2023 Jan 1: New Year's Day Mar 1: Carnival Apr 15: Good Friday Apr 17: Easter Apr 25: Liberation Day May 1: Labor Day Jun 10: Portugal Day Jun 16: Corpus Christi Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Jan 6: Epiphany Mar 29: Good Friday Mar 31: Easter Apr 25: Liberation Day May 1: Labor Day May 30: Corpus Christi Jun 10: Portugal Day Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day |
Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Mobile Phones |
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Spain - Spring and Autumn: 55–75°F; Summer: 75–90°F; Winter: 35–55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Spain Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#spain-weather |
Portugal - Spring and Summer are usually sunny, with hot days during July and August. Autumn and Winter are typically rainy and windy, yet sunny days are not rare either. Spring and Autumn: 44–81°F; Summer: 63–86°F; Winter: 41–61°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Portugal Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#portugal-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Book & Film Recommendations |
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
SPAIN: Books Tales of Alhambra by Washington Irving Cathedral of the Sea by Ildelfonso Falcones South from Granada by Gerald Brenan Driving Over Lemons: An Optimist in Andalucia by Chris Stewart Shadows of the Pomegranate Tree by Tariq Ali The Last Jew by Noah Gordon Raquel, The Jewess of Toledo by Lion Feuchtwanger Iberia by James A.Michener By Fire, By Water by Mitchell James Kaplan Sultana / Sultana´s Legacy by Lisa J. Yarde SPAIN: Films Pain and Glory (2019) Biutiful (2010) Vicky Cristina Barcelona (2008) Volver (2006) El Cid (1961) |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Day of Departure |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
Spain - Hotels in Spain are generally local or international chains of standard quality with a variety of amenities. Some hotels may be housed in historic buildings, especially centrally located hotels in cities such as Madrid, which could result in a variety of room sizes and styles. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
Spain - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
Portugal - Tipping in restaurants is optional, as waiters earn wages in Portugal and a tip is considered a note of appreciation. It is common practice to round up the total bill to the next euro. Tipping taxi drivers and daily tips for hotel staff are not customary. However, it is important to note that in restaurants and other places that cater to tourists gratuities may be expected for good service. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Spain - The Euro is the currency of Spain. |
Portugal - The Euro is the currency of Portugal. |
Spain - ATMs are available in larger cities and towns. Credit cards are generally accepted, but may not be for smaller purchases or in local markets. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Spain - Smaller shops usually open in the morning, close in the early afternoon for siesta, and re-open in the late afternoon, Monday through Saturday. Larger stores do not close for siesta. Most stores, regardless of size, are closed on Sunday. Additionally, many cities feature permanent markets, offering another way to shop for interesting goods. Items of particular interest include porcelain, fine leather, woodwork, ceramics, and paintings. Madrid and Barcelona both feature permanent markets, including the famous La Boqueria located just off Las Ramblas in Barcelona. |
Portugal - Items of particular interest include handicrafts such as handmade leather purses or clothes and glass items. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Local Emergency Phone Numbers |
Spain
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Portugal
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Languages |
Spain - Spanish is the local language. Limited English is generally spoken in tourist areas. |
Portugal - The official language of Portugal is Portuguese. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Spain - The voltage used is 220 volts. |
Portugal - The voltage used is 230 volts. |
Code of Conduct |
Spain - In general, casual but tasteful clothing is acceptable public attire. Personal appearance is important in Spanish culture. The Catholic faith is the dominant religion in Spain and retains a strong cultural influence. Common courtesies should be practiced. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. Smoking is now restricted to open outdoor spaces, such as streets or parks, that are not near children's play areas or schools. |
Meals & Dietary Requests |
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
Spain - Meal times in Spain are later than in many areas. Lunch is not served before 1:30 pm and dinner is not served until 9:00 pm. Some restaurants in the main tourist areas may open earlier. In Spanish culture it is considered bad manners to leave food uneaten, so take this into account when ordering. A waiter can explain portion sizes to help avoid this. |
Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Spain |
Holidays 2023 Jan 1: New Year's Day Feb 21: Carnival Apr 7: Good Friday Apr 9: Easter Apr 25: Liberation Day May 1: Labor Day Jun 8: Corpus Christi Jun 10: Portugal Day Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Jan 6: Epiphany Feb 13: Carnival Mar 29: Good Friday Mar 31: Easter May 1: Labor Day May 30: Corpus Christi Aug 15: Assumption of Mary Oct 12: Spain Hispanic Day / Fiesta Nacional de Espana Nov 1: All Saints' Day Dec 6: Constitution Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day |
Holidays - Portugal |
Holidays 2023 Jan 1: New Year's Day Mar 1: Carnival Apr 15: Good Friday Apr 17: Easter Apr 25: Liberation Day May 1: Labor Day Jun 10: Portugal Day Jun 16: Corpus Christi Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Jan 6: Epiphany Mar 29: Good Friday Mar 31: Easter Apr 25: Liberation Day May 1: Labor Day May 30: Corpus Christi Jun 10: Portugal Day Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day |
Know Before You Go | |
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
Getting Ready to Go |
Passports and Visas |
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Traveling with Friends or Family? |
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
Trip Preparation |
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
Travel Protection |
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
Mobile Phones |
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
Making Telephone Calls from One Country to Another |
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
WiFi Access |
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
Staying Healthy While Traveling |
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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Climate & Clothing |
Spain - Spring and Autumn: 55–75°F; Summer: 75–90°F; Winter: 35–55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Spain Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#spain-weather |
Portugal - Spring and Summer are usually sunny, with hot days during July and August. Autumn and Winter are typically rainy and windy, yet sunny days are not rare either. Spring and Autumn: 44–81°F; Summer: 63–86°F; Winter: 41–61°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Portugal Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#portugal-weather |
About Drones |
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
Book & Film Recommendations |
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
SPAIN: Books Tales of Alhambra by Washington Irving Cathedral of the Sea by Ildelfonso Falcones South from Granada by Gerald Brenan Driving Over Lemons: An Optimist in Andalucia by Chris Stewart Shadows of the Pomegranate Tree by Tariq Ali The Last Jew by Noah Gordon Raquel, The Jewess of Toledo by Lion Feuchtwanger Iberia by James A.Michener By Fire, By Water by Mitchell James Kaplan Sultana / Sultana´s Legacy by Lisa J. Yarde SPAIN: Films Pain and Glory (2019) Biutiful (2010) Vicky Cristina Barcelona (2008) Volver (2006) El Cid (1961) |
Preparing for Your Trip |
Seat Assignments |
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
Luggage & Packing |
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
Day of Departure |
Flight Services |
What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
Arrival & Departure |
Arrival Procedures |
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
What To Do When Your Flight Is Delayed |
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
Departure Procedures |
If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
Transfers |
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
About Your Accommodations |
Hotels |
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
Hotel Check-in/ Check-out |
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
Spain - Hotels in Spain are generally local or international chains of standard quality with a variety of amenities. Some hotels may be housed in historic buildings, especially centrally located hotels in cities such as Madrid, which could result in a variety of room sizes and styles. |
At Your Destination |
Eco & Sustainable Tourism |
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
Gratuities |
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day Hotel porters and wait staff: Included |
Spain - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
Portugal - Tipping in restaurants is optional, as waiters earn wages in Portugal and a tip is considered a note of appreciation. It is common practice to round up the total bill to the next euro. Tipping taxi drivers and daily tips for hotel staff are not customary. However, it is important to note that in restaurants and other places that cater to tourists gratuities may be expected for good service. |
About Your Sightseeing |
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
Land Only Passengers (Escorted Tours) |
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
Purchasing Tours Locally |
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
Spain - The Euro is the currency of Spain. |
Portugal - The Euro is the currency of Portugal. |
Spain - ATMs are available in larger cities and towns. Credit cards are generally accepted, but may not be for smaller purchases or in local markets. |
Shopping |
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
Spain - Smaller shops usually open in the morning, close in the early afternoon for siesta, and re-open in the late afternoon, Monday through Saturday. Larger stores do not close for siesta. Most stores, regardless of size, are closed on Sunday. Additionally, many cities feature permanent markets, offering another way to shop for interesting goods. Items of particular interest include porcelain, fine leather, woodwork, ceramics, and paintings. Madrid and Barcelona both feature permanent markets, including the famous La Boqueria located just off Las Ramblas in Barcelona. |
Portugal - Items of particular interest include handicrafts such as handmade leather purses or clothes and glass items. |
Your Safety is Very Important |
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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Local Emergency Phone Numbers |
Spain
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Portugal
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Languages |
Spain - Spanish is the local language. Limited English is generally spoken in tourist areas. |
Portugal - The official language of Portugal is Portuguese. |
Electricity |
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
Spain - The voltage used is 220 volts. |
Portugal - The voltage used is 230 volts. |
Code of Conduct |
Spain - In general, casual but tasteful clothing is acceptable public attire. Personal appearance is important in Spanish culture. The Catholic faith is the dominant religion in Spain and retains a strong cultural influence. Common courtesies should be practiced. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. Smoking is now restricted to open outdoor spaces, such as streets or parks, that are not near children's play areas or schools. |
Meals & Dietary Requests |
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
Spain - Meal times in Spain are later than in many areas. Lunch is not served before 1:30 pm and dinner is not served until 9:00 pm. Some restaurants in the main tourist areas may open earlier. In Spanish culture it is considered bad manners to leave food uneaten, so take this into account when ordering. A waiter can explain portion sizes to help avoid this. |
Holidays |
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
Holidays - Spain |
Holidays 2023 Jan 1: New Year's Day Feb 21: Carnival Apr 7: Good Friday Apr 9: Easter Apr 25: Liberation Day May 1: Labor Day Jun 8: Corpus Christi Jun 10: Portugal Day Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Jan 6: Epiphany Feb 13: Carnival Mar 29: Good Friday Mar 31: Easter May 1: Labor Day May 30: Corpus Christi Aug 15: Assumption of Mary Oct 12: Spain Hispanic Day / Fiesta Nacional de Espana Nov 1: All Saints' Day Dec 6: Constitution Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day |
Holidays - Portugal |
Holidays 2023 Jan 1: New Year's Day Mar 1: Carnival Apr 15: Good Friday Apr 17: Easter Apr 25: Liberation Day May 1: Labor Day Jun 10: Portugal Day Jun 16: Corpus Christi Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Jan 6: Epiphany Mar 29: Good Friday Mar 31: Easter Apr 25: Liberation Day May 1: Labor Day May 30: Corpus Christi Jun 10: Portugal Day Aug 15: Assumption of Mary Oct 5: Republic Day Nov 1: All Saints' Day Dec 1: Independence Restoration Day Dec 8: Feast of the Immaculate Conception Dec 25: Christmas Day |

Estefania was the absolute best travel guide for our entire tour. She was organized, friendly, very knowledgeable and took EXCELLENT care of our group. We hand some schedule changes and she handled everything efficiently and smoothly. She added some "WOW" moments for our group (pastries, tapas and an aerial gondola ride down Montserrat) that made us feel special and very lucky indeed. We all became great friends and by the time the trip was over, it was hard to say goodbye to everyone, and most especially Estefi. She is just such a wonderful person and guide, we LOVED HER. Let me know what other tours she will be in charge of in the future and we will be sure to sign up. Gate1 Travel, you've got a rare diamond in Estefi!! She is nothing short of amazing!
Suzanne H.
just a quick note about our recent trip to Portugal. Carla was our tour guide and she was exceptional!! Her knowledge, communication, sense of humor and just caring about every traveler went way beyond! This is our 3rd trip with Gate1 ( we had always used other tour companies on previous trips, Viking, Grand Circle etc) but Gate1 far exceeds all these tour companies. We recommend to all our family and friends! Basically what sets you apart are your tour guides!! We can't wait for our next trip with Gate 1!!
Brenda T.
Our Portugal Gate 1 Tour was fantastic. Miquel was endearing, super organized, super knowledgeable, and super engaging. He kept the whole group upbeat and fascinated with Portugal, its history and culture, it's folkways and food. Miquel's "mojo" kept the rain away, too! That's why our Douro River cruise was so remarkable and memorable. Louie was a skillful bus driver. Portugal is beautiful and Miguel, as well as local guides in Lisbon and Porto, made its history come alive. This was a lovely, compatible, friendly group of fellow travelers, led and inspired by Miquel and that always makes a Gate 1 tour special.
Francine C.
They were 13 unforgettable days, full of history and culture of the Iberian Peninsula. From Lisbon to Barcelona, every day was an experience and a journey through time. Portugal is beautiful and its people are friendly and hospitable. Spain is full of culture and history, with monuments, parks and museums that describe the passage of time. The landscapes, buildings, and places we visited transported us back in time, and everything was masterfully presented by each tour guide. Eva, Isabela, Monse, Juan, Egui and José, all of them, in an excellent and professional manner, presented relevant details of the facts and historical details of each area we visited. The performance of the tour manager, Daniel, was exceptional, and not forgetting the bus drivers, who diligently took us to different places and took care of us in safe manner. The hotels were in perfect locations, close to everything, easy access, and good quality service. I can't put into words how much we learned and fun we had, the places we visited, the people we met and shared, and the atmosphere we had. Everything was beautiful and exceeded all our expectations. We left Spain and Portugal, with a sweet taste in our mouths, and dreaming of returning, because Spain and Portugal are beautiful. Thank you Gate 1 and Daniel, for designing such a spectacular tour with high quality service.
Teresa C.
Our trip to Portugal and Spain was beyond expectations. The architecture, history and scenery were spectacular. I am a Gaudi fan and was in awe of Sagrada Familia while in Barcelona. Our tour manager, Victor kept everything running smoothly and on time. He went out of his way to accommodate everyone and kept us laughing.
Paul R.
I wanted to acknowledge our tour manager Caetano. He went above and beyond, always went the extra step and gestures. He was the best at providing assistance, suggestions, solving challenges, finding answers and was truly interested in his passengers and their wellbeing. His English was superb and he was so funny!!! Coach driver Paulo was also outstanding, polite, funny and very professional. They made us all feel comfortable, safe and that we got our money's worth. Actually I feel I more than did. I would so recommend this tour, although it should be mentioned that walking, hills and steps can be an issue for some. This was probably my favorite tour so far.
Flavia M.
I want to express my sincere gratitude for the best experience of my life! Carmen our tour guide was a wealth of knowledge and made our trip an absolute joy. She has the charisma and detail oriented attitude that made our trip so enjoyable the time flew and we were sad to part ways!! Jose our driver was also a wonderful host and we appreciate so much his patience and willingness to accommodate our every whim! We will be looking to book another trip soon with carmen as our guide! We made wonderful friendships you can't find a better tour guide in the world. Thank you!
Rosaisela R.
Our trip thru Spain and Portugal was outstanding. We started in Madrid, traveled west to Portugal. Visited Porto then headed south to see the Miracle of Fatima and continued to Lisbon while stopping to see other places as we traveled. We traveled back to Spain and visited Granada, Seville, Valencia, and Barcelona among other places. Both countries were filled with interesting places and the city guides did a great job. Our primary tour manager Cesar was excellent and it was obvious he was an experienced travel guide as he handled any concerns or issues with professional courtesy while offering a reasonable resolution to the situation. During the bus rides the information he offered on each country and places we visited was comprehensive. His command of the English language allowed him to make nuance and colloquial references that resonated very well with the group. Many of the members of our group were bi-lingual and he was able to converse with them in Spanish if necessary. His humor was the highlight of his way of managing the group and presenting information. Hats off to Cesar he is a wonderful ambassador for Gate 1 and for the countries of Spain and Portugal.
Edward O.
The itinerary of 8 Day Affordable Portugal is well designed. It covers the essential cities and places in a short time. I have done the 10 day Classic Portugal before and it is also a gem. Our tour manager Francisco was outstanding in managing the trip and providing in depth analysis. His passion for Portugal was very evident. He planned a surprised side trip for us which made the trip even more memorable. We came away with an appreciation of all things: the history, the beauty, the culture, the language, and most of all, the wine and the food. I would recommend this trip to anyone who is interested seeing Portugal. I could not accomplish seeing all these if I was doing on my own in 8 or 10 days.
Helen C.
Let me start with the forecast of rain all week. Thought I could stay home as I had insurance. What a silly thought! Sonia, the cruise director, made sure we all had a good time. Loved that she announced "dear passengers of the Douro Cruiser;" made me feel special and part of the family. Her chant of We Choose to be Happy, helped get that positive spirit going. And then, she was excellent in all she did! She loved her boat and the crew. The river was high and Captain Jesus made sure we were all safe. All the other crew members did their jobs and made us welcome. The passengers on the boat banded together with the positive spirit to ensure a good time. Best trip!
Kathleen S.
The most amazing of ALL my 30+ Gate One trips! Guide was very informative and itinerary was well designed to see Portugal! Hotels were excellent and location perfect!
Charles L.
I am a travel agent and have traveled to over 40+ countries and have had many tour guides throughout my years. But I was VERY IMPRESSED with Jaoquin! He is one of the best I have ever had! I want to let Gate 1 know that he is top notch and I hope he is being well taken care of. Not only is he personal, and knows English very well, but was so willing to help everyone in our group with anything they needed. He would even go above and beyond the normal protocol to help us! He is super impressive! I am excited to bring more groups to Gate 1! Thanks!
Thomas E.
I have the most amazing trip. Portugal was a beautiful country. It was very interesting. I've learned so much about their culture and all those gorgeous churches that we visited. The walking was so good. I've never done a vacation like that before. I'll put it this way I had a trip of a lifetime specially, being with my sister,Brother in law And my husband of course. The group that we were in with the most amazing group we got along so well, and makes the trip so much smoother. We have the most amazing nicest. Patient kind wonderful Tour guide her name was a Odeth, she took us to the most wonderful places. Recommended a lot of beautiful restaurants and she spoil us. I'm planning for my next trip with Gate 1 Again, thank you for the wonderful experience. I couldn't tell you enough how wonderful it was.
Cecil M.
We had a fantastic trip and I must say that our tour leader, Aline, was a delight. I call her "the Amazing Aline"! She gave us so much history and shared all her knowledge of the area and the beautiful buildings, architecture, culture, agriculture while also managing all 38 of us which was no easy task, especially with all of the other crowds of tourists. I likened it to "herding cats". We had marvelous experiences with her. Our group was especially cohesive and we have kept in touch after the tour ended. I don't know how she had the time to keep us so organized, but she did, and with great humor and patience. She even provided us with a lovely snack when she was aware that we would have little time for an actual lunch stop, and even after reminding us that we should pick up our own snacks for this portion of the trip. It was a tasty treat of local foods. On those occasions when we were on our own for lunch or dinner, Aline gave us very good suggestions of where to find good restaurants - there were so many good establishments close to our hotels. Our bus driver, Jose, was an excellent driver. Between Jose and Aline they must have been in very close communications because he was always exactly where he needed to be to pick us up. Thank you, Gate 1, for one more excellent and memorable vacation!
Grace M.
Our tour was tremendously perfect!! Couldn't have made things any better! Special thanks to our tour guide Antonio; for his expertise regarding his country, Spain; and for the extreme care he demonstrated to his visitors!!! In the entire 15 days, not one single incident occurred which could have put a damper on the tour! He was the perfect tour guide!! Also worthy of mention are the skilled bus drivers with their comfortable buses, the on-site guides with their expertise of individual tour site-seeing; and finally...thanks for the excellent route and planning set up by Gate 1!! Oh, I almost forgot...hotels and food was the greatest!!
Alfredo P.
I have only great words to share about our Kaleidoscope trip of Spain, with Antonio as our trusty Tour Manager. I laid awake last night, trying to put all the cities that we saw in order in my mind. I am still stunned that we covered so much ground and saw so many incredible sights. The local guides made the history come to life, the food was astonishingly good, the Spanish people were happy and helpful, our very nice hotels were expertly located, and we had a congenial group to share everything with. Even the rest stops on our long road trip days were memorable. What more could you ask for? Gate 1 does a fabulous job of organizing these trips, starting with the itinerary, then planning even down to the small details, saving us the hassle and worry of doing it ourselves. I so appreciate the careful thought that makes these travel experiences so satisfying and memorable. Thank YOU, Gate 1!!
Dinah M.
I want to let you know what a fabulous tour trip which my wife and I had in Portugal with Gate 1. I believe that this was our fifth tour with Gate 1 and it did not disappoint. The tour gave us a comprehensive view of this beautiful country, both cities and regional towns. Our trips through the countryside also provided us with a closeup look at the geography of Portugal. Our fellow travelers began as strangers and emerged as friends -in-travel. This entire experience did not happen by accident. Our tour guide, Rui, was the magician who transformed us into La Familia, as he called us. Besides having an encyclopedic knowledge of his country, its history and its people, Rui was a master of human relations who seemed to meet the needs of all of us. We truly admired his seamless skills. Thank you for a wonderful life- experience and thank you for letting us travel with Rui. We (and you) are lucky to have met him!
Loretta M.
I was on the 8 days cities of art tour in Spain. Diego was our guide. The Hotels and transportation that Gate1 had set up for us was great. The first and last were the best. In Madrid the Riu was iconic with the roof top views. Our Bus was a top of the line tour bus and very comfortable. Primarily I want to comment on how Diego took care of us. We were quite a big group - 39 I think, But he had everything organized. He was on top of every situation that came up. Myself and my traveling partner ( my friend of 30 years who had never. been on a Gate 1 tour ) really didn't have to worry about "the next step". My friend was impressed how everything from bus pickups and dinner was set up and timely. Not only was he organized he was also caring. I had a medical situation while we were in Valencia and he was quick to give me advice and guidance- I appreciate that greatly. I plan to return to Spain and hope to have Diego as my guide again.
Louise C.
I just wanted to say that our Tour Manager, Ercilia, is an absolutely amazing person. She is a true asset and honestly I do not know how a tour manager/guide could be any better. From organizing the tour, to her knowledge of English, to her unbelievable knowledge of her country's history, to suggesting places to recommend and explore in every location, and even her sense of humor. It was an absolute treat to have her on our vacation.
David M.
What a wonderful trip! Everything was just perfect. Our guide Philippe was amazing. Portugal is such a beautiful country and I feel like we hit all of the highlights. I am very impressed with Gate one and how every detail was taken care of. Will be traveling with you guys again hopefully soon! Thank you.
Kathleen A.
The trip from Portugal to Spain was terrific from start to finish. The hotels were great, the locales were amazing and the local guides were very knowledgeable. Most importantly, our tour manager, Carla, was professional, incredibly knowledgeable, empathetic, and a perfect addition to our trip. Thank you. We are looking forward to our next great adventure!
Martha D.
This was our second Gate 1 trip, but our first ever walking tour. We absolutely loved it! Our tour guides, Alphonso & Beatriz were outstanding and worked so well together. Along with the scheduled walks each day, we visited many interesting sites and learned a lot about the regions we traveled through. Our group of 22 was the perfect size to get to know one another while visiting some beautiful trails in Portugal & Spain. That said, we are definitely looking forward to booking another Gate 1 walking tour soon!
Janice O.
Incredible experience, it was fantastic, something inexplicable. The truth is that the experience of that country and of you as an agency was a dream come true, your agents there are very efficient, the service and quality of your vehicles is something on another level. Many Thank you and we will see you again very soon, you made me fall in love, with you forever. Thank you so much
Miguel R.
Our trip was wonderful. We had a great guide-Elio-who was friendly, knowledgeable, etc. We had a great group of fellow travelers. Spain and Portugal were both beautiful and rich with history, beautiful architecture and landscape. We will be doing another GATE 1 trip in the future for sure.
Barbara P.