10 Day Croatia & Slovenia

From

$1999

Land Only

$3039*

Air & Land

10 Day Croatia & Slovenia

From

$1999

Land Only

$3039*

Air & Land


Video
Book Now!

Featured Hotels

(Hotels may vary based on departure day of the week)
Sunday Departure
Sheraton Zagreb Hotel Zagreb
Park Hotel Bled
Lyra Hotel Plitvice Plitvice Lakes
Amphora Hotel Split
Hotel Atrium Split
Hotel Lero Dubrovnik
Tuesday Departure
Sheraton Zagreb Hotel Zagreb
Park Hotel Bled
Lyra Hotel Plitvice Plitvice Lakes
Amphora Hotel Split
Hotel Atrium Split
Hotel Lero Dubrovnik
Friday Departure
Sheraton Zagreb Hotel Zagreb
Park Hotel Bled
Lyra Hotel Plitvice Plitvice Lakes
Amphora Hotel Split
Hotel Atrium Split
Hotel Lero Dubrovnik

Select a Date to Book

Select a Date to Book

2026 Dates & Prices Single Supplement: $650
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
$2249 $3349*
$2299 $3259*
Fri, Sep 04  (Sold Out) $2299 $3549*
$2299 $3339*

Not Included:
Optional tours and gratuities (unless otherwise specified).


Additional Information:
Land only price does not include arrival/departure transfers.

Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM. We recommend that you select flights which arrive no later than 4 PM.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

Transportation: There is one day with over 5 hours of driving.

Pace: Expect 3-4 hours of walking on included sightseeing days, as well as considerable time standing.

Terrain: On this tour, you may need to walk on uneven and challenging terrain, navigate steep steps or slopes, and encounter cobblestone streets.

Travel Style: This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Select Your Flights


You can select flights from your hometown in the US or Canada by changing the Departure City above. Why Select Flights from Your Hometown?

Escorted Package Includes

  • Flights New York-Zagreb, Dubrovnik-New York
    Other departure cities available. Click on date of departure for selection and prices
  • 8 nights First Class accommodations
    • 2 nights Zagreb
    • 2 nights Bled
    • 1 night Plitvice Lakes
    • 1 night Split
    • 2 nights Dubrovnik
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 13 meals: 8 breakfasts, 5 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Services of local guides
  • Entrance fees per itinerary
  • Tips for porters, wait staff & local guides on included services
  • Comfortable wireless earphones for enhanced touring

Special Features

  • View the Cathedral of Zagreb, with its soaring twin spires
  • Explore Ljubljana, with its vast open-air market, Baroque Venetian inspired City Hall and Robba Fountain
  • Tour the imposing 11th century Bled Castle, perched on a steep cliff high above the lake
  • Visit Plitvice Lakes National Park, a wonderland of 16 interconnecting lakes, flanked by waterfalls
  • Marvel at the impressive Diocletian's Palace, a precious example of Roman architecture in Split
  • Visit Rector's Palace, an outstanding blend of Gothic and Renaissance architecture in Dubrovnik
  • Tour the Franciscan Monastery, with its 14th century pharmacy, one of the oldest still-functioning pharmacies in Europe

†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel

Not Included:
Optional tours gratuities. (unless otherwise specified).

Is This Trip Right for You?

Transportation: There is one day with over 5 hours of driving.

Pace: Expect 3-4 hours of walking on included sightseeing days, as well as considerable time standing.

Terrain: On this tour, you may need to walk on uneven and challenging terrain, navigate steep steps or slopes, and encounter cobblestone streets.

Travel Style: This is a Classic program. For more information, click here.
Watch our Video!
{{fromName}} wanted to share this vacation with you! Message: {{message}} Package Url : https://www.gate1travel.com//tour/croatia-tours-10dhrsi26.aspx This message was sent by {{fromEmail}} at Jan 22, 2026 at 8:55 PM

The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.

DAY 1, Sunday - Depart for Croatia
Depart for Croatia

DAY 2, Monday - Arrive in Zagreb
Arrive in Zagreb and transfer to the hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6:30 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Zagreb
Meals: Dinner

DAY 3, Tuesday - Zagreb City Tour
Begin the day with a stroll through the parks of downtown promenade. Next, head to the historic Upper Town*. View busy Kaptol Square, and the monumental Zagreb Cathedral, with its soaring twin spires. Walk along Kravi Most, to St. Mark's Square, dominated by St. Mark's Church with its brightly colored roof and the Parliament building. Continue past the 17th century Jesuit Church of St. Catherine and conclude the tour at Ban Jelacic, the main square with free time to explore. Later, join the optional Croatian Countryside with dinner. Begin with a scenic drive to Kumrovec, the birthplace of the late Marshal Tito. Visit the Ethnological Museum's restored village houses from the turn of the 19th century. Later, head to a charming farm restaurant for dinner of local specialties and wine
*The Zagreb city tour includes an uphill walk to reach the Upper Town, comfortable footwear is recommended for this day.
Optional: Croatian Countryside with Dinner
Overnight: Zagreb
Meals: Breakfast

DAY 4, Wednesday - Walking Tour of Ljubljana
Cross into Slovenia this morning and travel to its capital city of Ljubljana. On arrival, embark on a walking tour of the city. View its vast open-air market, the Baroque Venetian inspired City Hall, Robba Fountain, inspired by Bernini's Four Rivers Fountain in Rome, the Triple Bridge, which connects the old and new cities and the Parliament. Afterward, continue towards the Julian Alps to Bled. Surrounded by high peaks, Bled has enticed travelers since the mid-19th century for its magnificent scenery, and healing thermal springs. Arrive in Bled nestled along the glacial Lake Bled. Tonight, dinner is at a local restaurant
Overnight: Bled
Meals: Breakfast, Dinner

DAY 5, Thursday - Visit Bled Castle
Begin the day with a visit to the imposing 11th century Bled Castle, perched on a steep cliff high above the lake, creating a dramatic backdrop to the city. Stroll through the castle grounds and visit the museum to get insight into the history of the castle and the surrounding area. The rest of the day is at leisure to explore Bled independently. Perhaps join the optional Lake Bled & Lake Bohinj tour. Visit the island on Lake Bled and Bohinj, with its dense woods and spectacular mountains. Drive through typical Slovenian villages on the return to Bled. Tonight, join the optional Tour of Radovljica & Gingerbread Museum with dinner. Visit the old section of the medieval town of Radovljica. Later, learn about the Slovenian craft of Lectarstvo at the Lect Museum (Gingerbread Museum). Afterward, experience a traditional Slovenian dinner with live entertainment
Optional: Lake Bled & Lake Bohinj
Optional: Tour of Radovljica & Gingerbread Museum with dinner (PM)
Overnight: Bled
Meals: Breakfast

DAY 6, Friday - Scenic Drive to Plitvice Lakes
Begin the day with a scenic drive towards Plitvice Lakes National Park, a wonderland of 16 interconnecting lakes*, flanked by thundering waterfalls and a huge primeval forest. This area considered a geological and hydrological phenomenon is inscribed on the UNESCO World Heritage list. After time to explore, continue to the town of Plitvice for dinner and overnight
*The walk down to Plitvice Lakes requires good walking shoes.
Overnight: Plitvice Lakes
Meals: Breakfast, Dinner

DAY 7, Saturday - Split City Tour
Depart Plitvice Lakes and drive south to the UNESCO protected seaside town of Split. Upon arrival, take a walking tour along the cobbled streets of the Old Town featuring the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. Visit this well-preserved palace, a precious example of Roman architecture. View the remains of the Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter with its headless black sphinx guarding the entrance. Spend the remainder of the day discovering the town independently. In the evening, have dinner at the hotel
Overnight: Split
Meals: Breakfast, Dinner

DAY 8, Sunday - Dubrovnik City Tour
Depart Split and travel south along the Dalmatian coast to the walled city of Dubrovnik. Cross the Pelješac Bridge connecting the region of Southern Dalmatia with the rest of the country's mainland and drive along the Pelješac Peninsula. Stop at the fishing town of Ston and visit the famous saltworks. Later taste delicious Pelješac wines at a family-run winery before continuing to Dubrovnik. Upon arrival in the afternoon, take a walking tour of Old Dubrovnik. This magnificent Old Town, with its treasure of Gothic, Renaissance, and Baroque churches, monasteries, and palaces is designated a UNESCO World Heritage Site. Visit Rector's Palace, an outstanding blend of Gothic and Renaissance architecture and view the monumental Sponza Palace. Then, on to view the Dominican Monastery and visit the Franciscan Monastery and its 14th century pharmacy, one of the oldest still-functioning pharmacies in Europe
Overnight: Dubrovnik
Meals: Breakfast

DAY 9, Monday - Full Day in Dubrovnik
A full day at leisure to explore Dubrovnik independently. Perhaps visit the Maritime Museum in St. John's Castle, or linger in the historic Old City. Alternatively, join the optional Silk Wonder and Old Mills Tour. Travel to Gruda and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn how silk is produced and browse the extensive selection of handmade products. Afterward, continue to Ðivanovic Mill, to watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik. Tonight during dinner, share wonderful memories of your journey and bid farewell to your Tour Manager
Optional: Silk Wonder and Old Mills (AM)
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 10, Tuesday - Depart Croatia
Transfer to the airport for your departure flight
Meals: Breakfast

The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.

DAY 1, Tuesday - Depart for Croatia
Depart for Croatia

DAY 2, Wednesday - Arrive in Zagreb
Arrive in Zagreb and transfer to the hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6:30 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Zagreb
Meals: Dinner

DAY 3, Thursday - Zagreb City Tour
Begin the day with a stroll through the parks of downtown promenade. Next, head to the historic Upper Town*. View busy Kaptol Square, and the monumental Zagreb Cathedral, with its soaring twin spires. Walk along Kravi Most, to St. Mark's Square, dominated by St. Mark's Church with its brightly colored roof and the Parliament building. Continue past the 17th century Jesuit Church of St. Catherine and conclude the tour at Ban Jelacic, the main square with free time to explore. Later, join the optional Croatian Countryside with dinner. Begin with a scenic drive to Kumrovec, the birthplace of the late Marshal Tito. Visit the Ethnological Museum's restored village houses from the turn of the 19th century. Later, head to a charming farm restaurant for dinner of local specialties and wine
*The Zagreb city tour includes an uphill walk to reach the Upper Town, comfortable footwear is recommended for this day.
Optional: Croatian Countryside with Dinner
Overnight: Zagreb
Meals: Breakfast

DAY 4, Friday - Walking Tour of Ljubljana
Cross into Slovenia this morning and travel to its capital city of Ljubljana. On arrival, embark on a walking tour of the city. View its vast open-air market, the Baroque Venetian inspired City Hall, Robba Fountain, inspired by Bernini's Four Rivers Fountain in Rome, the Triple Bridge, which connects the old and new cities and the Parliament. Afterward, continue towards the Julian Alps to Bled. Surrounded by high peaks, Bled has enticed travelers since the mid-19th century for its magnificent scenery, and healing thermal springs. Arrive in Bled nestled along the glacial Lake Bled. Tonight, dinner is at a local restaurant
Overnight: Bled
Meals: Breakfast, Dinner

DAY 5, Saturday - Visit Bled Castle
Begin the day with a visit to the imposing 11th century Bled Castle, perched on a steep cliff high above the lake, creating a dramatic backdrop to the city. Stroll through the castle grounds and visit the museum to get insight into the history of the castle and the surrounding area. The rest of the day is at leisure to explore Bled independently. Perhaps join the optional Lake Bled & Lake Bohinj tour. Visit the island on Lake Bled and Bohinj, with its dense woods and spectacular mountains. Drive through typical Slovenian villages on the return to Bled. Tonight, join the optional Tour of Radovljica & Gingerbread Museum with dinner. Visit the old section of the medieval town of Radovljica. Later, learn about the Slovenian craft of Lectarstvo at the Lect Museum (Gingerbread Museum). Afterward, experience a traditional Slovenian dinner with live entertainment
Optional: Lake Bled & Lake Bohinj
Optional: Tour of Radovljica & Gingerbread Museum with dinner (PM)
Overnight: Bled
Meals: Breakfast

DAY 6, Sunday - Scenic Drive to Plitvice Lakes
Begin the day with a scenic drive towards Plitvice Lakes National Park, a wonderland of 16 interconnecting lakes*, flanked by thundering waterfalls and a huge primeval forest. This area considered a geological and hydrological phenomenon is inscribed on the UNESCO World Heritage list. After time to explore, continue to the town of Plitvice for dinner and overnight
*The walk down to Plitvice Lakes requires good walking shoes.
Overnight: Plitvice Lakes
Meals: Breakfast, Dinner

DAY 7, Monday - Split City Tour
Depart Plitvice Lakes and drive south to the UNESCO protected seaside town of Split. Upon arrival, take a walking tour along the cobbled streets of the Old Town featuring the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. Visit this well-preserved palace, a precious example of Roman architecture. View the remains of the Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter with its headless black sphinx guarding the entrance. Spend the remainder of the day discovering the town independently. In the evening, have dinner at the hotel
Overnight: Split
Meals: Breakfast, Dinner

DAY 8, Tuesday - Dubrovnik City Tour
Depart Split and travel south along the Dalmatian coast to the walled city of Dubrovnik. Cross the Pelješac Bridge connecting the region of Southern Dalmatia with the rest of the country's mainland and drive along the Pelješac Peninsula. Stop at the fishing town of Ston and visit the famous saltworks. Later taste delicious Pelješac wines at a family-run winery before continuing to Dubrovnik. Upon arrival in the afternoon, take a walking tour of Old Dubrovnik. This magnificent Old Town, with its treasure of Gothic, Renaissance, and Baroque churches, monasteries, and palaces is designated a UNESCO World Heritage Site. Visit Rector's Palace, an outstanding blend of Gothic and Renaissance architecture and view the monumental Sponza Palace. Then, on to view the Dominican Monastery and visit the Franciscan Monastery and its 14th century pharmacy, one of the oldest still-functioning pharmacies in Europe
Overnight: Dubrovnik
Meals: Breakfast

DAY 9, Wednesday - Full Day in Dubrovnik
A full day at leisure to explore Dubrovnik independently. Perhaps visit the Maritime Museum in St. John's Castle, or linger in the historic Old City. Alternatively, join the optional Silk Wonder and Old Mills Tour. Travel to Gruda and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn how silk is produced and browse the extensive selection of handmade products. Afterward, continue to Ðivanovic Mill, to watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik. Tonight during dinner, share wonderful memories of your journey and bid farewell to your Tour Manager
Optional: Silk Wonder and Old Mills (AM)
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 10, Thursday - Depart Croatia
Transfer to the airport for your departure flight
Meals: Breakfast

The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.

DAY 1, Friday - Depart for Croatia
Depart for Croatia

DAY 2, Saturday - Arrive in Zagreb
Arrive in Zagreb and transfer to the hotel. Balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6:30 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Zagreb
Meals: Dinner

DAY 3, Sunday - Zagreb City Tour
Begin the day with a stroll through the parks of downtown promenade. Next, head to the historic Upper Town*. View busy Kaptol Square, and the monumental Zagreb Cathedral, with its soaring twin spires. Walk along Kravi Most, to St. Mark's Square, dominated by St. Mark's Church with its brightly colored roof and the Parliament building. Continue past the 17th century Jesuit Church of St. Catherine and conclude the tour at Ban Jelacic, the main square with free time to explore. Later, join the optional Croatian Countryside with dinner. Begin with a scenic drive to Kumrovec, the birthplace of the late Marshal Tito. Visit the Ethnological Museum's restored village houses from the turn of the 19th century. Later, head to a charming farm restaurant for dinner of local specialties and wine
*The Zagreb city tour includes an uphill walk to reach the Upper Town, comfortable footwear is recommended for this day.
Optional: Croatian Countryside with Dinner
Overnight: Zagreb
Meals: Breakfast

DAY 4, Monday - Walking Tour of Ljubljana
Cross into Slovenia this morning and travel to its capital city of Ljubljana. On arrival, embark on a walking tour of the city. View its vast open-air market, the Baroque Venetian inspired City Hall, Robba Fountain, inspired by Bernini's Four Rivers Fountain in Rome, the Triple Bridge, which connects the old and new cities and the Parliament. Afterward, continue towards the Julian Alps to Bled. Surrounded by high peaks, Bled has enticed travelers since the mid-19th century for its magnificent scenery, and healing thermal springs. Arrive in Bled nestled along the glacial Lake Bled. Tonight, dinner is at a local restaurant
Overnight: Bled
Meals: Breakfast, Dinner

DAY 5, Tuesday - Visit Bled Castle
Begin the day with a visit to the imposing 11th century Bled Castle, perched on a steep cliff high above the lake, creating a dramatic backdrop to the city. Stroll through the castle grounds and visit the museum to get insight into the history of the castle and the surrounding area. The rest of the day is at leisure to explore Bled independently. Perhaps join the optional Lake Bled & Lake Bohinj tour. Visit the island on Lake Bled and Bohinj, with its dense woods and spectacular mountains. Drive through typical Slovenian villages on the return to Bled. Tonight, join the optional Tour of Radovljica & Gingerbread Museum with dinner. Visit the old section of the medieval town of Radovljica. Later, learn about the Slovenian craft of Lectarstvo at the Lect Museum (Gingerbread Museum). Afterward, experience a traditional Slovenian dinner with live entertainment
Optional: Lake Bled & Lake Bohinj
Optional: Tour of Radovljica & Gingerbread Museum with dinner (PM)
Overnight: Bled
Meals: Breakfast

DAY 6, Wednesday - Scenic Drive to Plitvice Lakes
Begin the day with a scenic drive towards Plitvice Lakes National Park, a wonderland of 16 interconnecting lakes*, flanked by thundering waterfalls and a huge primeval forest. This area considered a geological and hydrological phenomenon is inscribed on the UNESCO World Heritage list. After time to explore, continue to the town of Plitvice for dinner and overnight
*The walk down to Plitvice Lakes requires good walking shoes.
Overnight: Plitvice Lakes
Meals: Breakfast, Dinner

DAY 7, Thursday - Split City Tour
Depart Plitvice Lakes and drive south to the UNESCO protected seaside town of Split. Upon arrival, take a walking tour along the cobbled streets of the Old Town featuring the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. Visit this well-preserved palace, a precious example of Roman architecture. View the remains of the Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter with its headless black sphinx guarding the entrance. Spend the remainder of the day discovering the town independently. In the evening, have dinner at the hotel
Overnight: Split
Meals: Breakfast, Dinner

DAY 8, Friday - Dubrovnik City Tour
Depart Split and travel south along the Dalmatian coast to the walled city of Dubrovnik. Cross the Pelješac Bridge connecting the region of Southern Dalmatia with the rest of the country's mainland and drive along the Pelješac Peninsula. Stop at the fishing town of Ston and visit the famous saltworks. Later taste delicious Pelješac wines at a family-run winery before continuing to Dubrovnik. Upon arrival in the afternoon, take a walking tour of Old Dubrovnik. This magnificent Old Town, with its treasure of Gothic, Renaissance, and Baroque churches, monasteries, and palaces is designated a UNESCO World Heritage Site. Visit Rector's Palace, an outstanding blend of Gothic and Renaissance architecture and view the monumental Sponza Palace. Then, on to view the Dominican Monastery and visit the Franciscan Monastery and its 14th century pharmacy, one of the oldest still-functioning pharmacies in Europe
Overnight: Dubrovnik
Meals: Breakfast

DAY 9, Saturday - Full Day in Dubrovnik
A full day at leisure to explore Dubrovnik independently. Perhaps visit the Maritime Museum in St. John's Castle, or linger in the historic Old City. Alternatively, join the optional Silk Wonder and Old Mills Tour. Travel to Gruda and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn how silk is produced and browse the extensive selection of handmade products. Afterward, continue to Ðivanovic Mill, to watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik. Tonight during dinner, share wonderful memories of your journey and bid farewell to your Tour Manager
Optional: Silk Wonder and Old Mills (AM)
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 10, Sunday - Depart Croatia
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Croatian Countryside with dinner

Start your tour in the early afternoon with a scenic drive to Kumrovec, situated on the bank of the river Sutla, along the Croatian-Slovenian border. Kumrovec's fame is that it was the birthplace of the late marshal Tito, the president of former Yugoslavia, whose house has since been turned into a museum. Today, the major attraction of Kumrovec is the Ethnological Museum Staro Selo (Old Village) with very well preserved village houses from the turn of the 19th and the 20th centuries. Up to forty houses and other farmstead facilities have been restored, which makes Staro Selo the most attractive place of this kind in Croatia. Later, follow a winding road through the Zagorje hills. An early dinner of genuine local specialties and wine is served at a charming farm restaurant with magnificent views of the 15th century castle Veliki Tabor.

Approximate tour duration is 5 hours.

Day #3 01 Apr 2026 - 31 Dec 2026 $74.00
Croatian Countryside with dinner Thumbnail
Lake Bled & Lake Bohinj

Bled with its surroundings of natural beauty, is a jewel among the Alpine resorts. Enjoy a scenic ride on a unique small rowing boat called a "Pletna," to the island in the middle of the lake. After disembarking the boat, visit the island's old church housing an impressive art collection. You'll have some free time to enjoy the magnificent views from the island. Later, the boat will bring you back ashore and you will continue by motor coach to another Alpine lake resort – Bohinj, beautifully incorporated amidst the dense woods and spectacular mountains. The journey will take you through some very old typical Slovenian villages with gorgeous landscape. Your excursion will end later in the afternoon.
*During winter months operation of this tour is subject to change due to weather conditions.

Pick-up details to be advised locally. Approximate tour duration is 4.5 hours.

Day #5 01 Apr 2026 - 31 Dec 2026 $59.00
Lake Bled & Lake Bohinj Thumbnail
Tour of Radovljica & Gingerbread Museum with dinner

This evening visit the medieval town of Radovljica, and take a short walk through its old section. Later, visit the Lect Museum (Gingerbread Museum) and learn about the Slovenian craft of Lectarstvo, the making of "Lect" from gingerbread. Afterward, enjoy a traditional Slovenian dinner with live entertainment.

Approximate tour duration is 3 hours.

Day #5 01 Apr 2026 - 31 Dec 2026 $75.00
Tour of Radovljica & Gingerbread Museum with dinner Thumbnail
Silk Wonder & Old Mills

Travel to Gruda, a village in Konavle countryside and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn about traditional silk production and browse the extensive selection of handmade products, including painted pottery, embroidered wallets, and handbags. Afterward, continue to Ðivanovic Mill, situated by the river Ljuta and surrounded by stunning scenery. Watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik.

Approximate tour duration is 5 hours.

Day #9 01 Apr 2026 - 31 Dec 2026 $50.00
Silk Wonder & Old Mills Thumbnail
Croatian Countryside with dinner

Start your tour in the early afternoon with a scenic drive to Kumrovec, situated on the bank of the river Sutla, along the Croatian-Slovenian border. Kumrovec's fame is that it was the birthplace of the late marshal Tito, the president of former Yugoslavia, whose house has since been turned into a museum. Today, the major attraction of Kumrovec is the Ethnological Museum Staro Selo (Old Village) with very well preserved village houses from the turn of the 19th and the 20th centuries. Up to forty houses and other farmstead facilities have been restored, which makes Staro Selo the most attractive place of this kind in Croatia. Later, follow a winding road through the Zagorje hills. An early dinner of genuine local specialties and wine is served at a charming farm restaurant with magnificent views of the 15th century castle Veliki Tabor.

Approximate tour duration is 5 hours.

Day #3 01 Apr 2026 - 31 Dec 2026 $74.00
Croatian Countryside with dinner Thumbnail
Lake Bled & Lake Bohinj

Bled with its surroundings of natural beauty, is a jewel among the Alpine resorts. Enjoy a scenic ride on a unique small rowing boat called a "Pletna," to the island in the middle of the lake. After disembarking the boat, visit the island's old church housing an impressive art collection. You'll have some free time to enjoy the magnificent views from the island. Later, the boat will bring you back ashore and you will continue by motor coach to another Alpine lake resort – Bohinj, beautifully incorporated amidst the dense woods and spectacular mountains. The journey will take you through some very old typical Slovenian villages with gorgeous landscape. Your excursion will end later in the afternoon.
*During winter months operation of this tour is subject to change due to weather conditions.

Pick-up details to be advised locally. Approximate tour duration is 4.5 hours.

Day #5 01 Apr 2026 - 31 Dec 2026 $59.00
Lake Bled & Lake Bohinj Thumbnail
Tour of Radovljica & Gingerbread Museum with dinner

This evening visit the medieval town of Radovljica, and take a short walk through its old section. Later, visit the Lect Museum (Gingerbread Museum) and learn about the Slovenian craft of Lectarstvo, the making of "Lect" from gingerbread. Afterward, enjoy a traditional Slovenian dinner with live entertainment.

Approximate tour duration is 3 hours.

Day #5 01 Apr 2026 - 31 Dec 2026 $75.00
Tour of Radovljica & Gingerbread Museum with dinner Thumbnail
Silk Wonder & Old Mills

Travel to Gruda, a village in Konavle countryside and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn about traditional silk production and browse the extensive selection of handmade products, including painted pottery, embroidered wallets, and handbags. Afterward, continue to Ðivanovic Mill, situated by the river Ljuta and surrounded by stunning scenery. Watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik.

Approximate tour duration is 5 hours.

Day #9 01 Apr 2026 - 31 Dec 2026 $50.00
Silk Wonder & Old Mills Thumbnail
Croatian Countryside with dinner

Start your tour in the early afternoon with a scenic drive to Kumrovec, situated on the bank of the river Sutla, along the Croatian-Slovenian border. Kumrovec's fame is that it was the birthplace of the late marshal Tito, the president of former Yugoslavia, whose house has since been turned into a museum. Today, the major attraction of Kumrovec is the Ethnological Museum Staro Selo (Old Village) with very well preserved village houses from the turn of the 19th and the 20th centuries. Up to forty houses and other farmstead facilities have been restored, which makes Staro Selo the most attractive place of this kind in Croatia. Later, follow a winding road through the Zagorje hills. An early dinner of genuine local specialties and wine is served at a charming farm restaurant with magnificent views of the 15th century castle Veliki Tabor.

Approximate tour duration is 5 hours.

Day #3 01 Apr 2026 - 31 Dec 2026 $74.00
Croatian Countryside with dinner Thumbnail
Lake Bled & Lake Bohinj

Bled with its surroundings of natural beauty, is a jewel among the Alpine resorts. Enjoy a scenic ride on a unique small rowing boat called a "Pletna," to the island in the middle of the lake. After disembarking the boat, visit the island's old church housing an impressive art collection. You'll have some free time to enjoy the magnificent views from the island. Later, the boat will bring you back ashore and you will continue by motor coach to another Alpine lake resort – Bohinj, beautifully incorporated amidst the dense woods and spectacular mountains. The journey will take you through some very old typical Slovenian villages with gorgeous landscape. Your excursion will end later in the afternoon.
*During winter months operation of this tour is subject to change due to weather conditions.

Pick-up details to be advised locally. Approximate tour duration is 4.5 hours.

Day #5 01 Apr 2026 - 31 Dec 2026 $59.00
Lake Bled & Lake Bohinj Thumbnail
Tour of Radovljica & Gingerbread Museum with dinner

This evening visit the medieval town of Radovljica, and take a short walk through its old section. Later, visit the Lect Museum (Gingerbread Museum) and learn about the Slovenian craft of Lectarstvo, the making of "Lect" from gingerbread. Afterward, enjoy a traditional Slovenian dinner with live entertainment.

Approximate tour duration is 3 hours.

Day #5 01 Apr 2026 - 31 Dec 2026 $75.00
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Silk Wonder & Old Mills

Travel to Gruda, a village in Konavle countryside and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn about traditional silk production and browse the extensive selection of handmade products, including painted pottery, embroidered wallets, and handbags. Afterward, continue to Ðivanovic Mill, situated by the river Ljuta and surrounded by stunning scenery. Watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik.

Approximate tour duration is 5 hours.

Day #9 01 Apr 2026 - 31 Dec 2026 $50.00
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Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Slovenia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures: Fahrenheit | Celsius

Croatia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: Fahrenheit | Celsius

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Euro is the currency of Croatia.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Languages
Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Code of Conduct
Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Slovenia

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year Holiday
Feb 8: Prešeren Day
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1: Labor Day/May Day
May 2: Labor Day Holiday
May 24: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 8: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2026

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 5: Easter
Apr 6: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 4: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2027

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 28: Easter
Mar 29: Easter Monday
May 1: Labor Day/May Day
May 27: Corpus Christi
May 30: Statehood Day
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $10 per person per day
Driver: US $5 per person per day, US $3 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Slovenia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Slovenia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures: Fahrenheit | Celsius

Croatia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: Fahrenheit | Celsius

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Euro is the currency of Croatia.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Languages
Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Code of Conduct
Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Slovenia

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year Holiday
Feb 8: Prešeren Day
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1: Labor Day/May Day
May 2: Labor Day Holiday
May 24: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 8: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2026

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 5: Easter
Apr 6: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 4: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2027

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 28: Easter
Mar 29: Easter Monday
May 1: Labor Day/May Day
May 27: Corpus Christi
May 30: Statehood Day
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $10 per person per day
Driver: US $5 per person per day, US $3 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Slovenia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Slovenia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures: Fahrenheit | Celsius

Croatia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: Fahrenheit | Celsius

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Euro is the currency of Croatia.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Languages
Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Code of Conduct
Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Slovenia

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year Holiday
Feb 8: Prešeren Day
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1: Labor Day/May Day
May 2: Labor Day Holiday
May 24: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 8: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2026

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 5: Easter
Apr 6: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 4: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2027

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 28: Easter
Mar 29: Easter Monday
May 1: Labor Day/May Day
May 27: Corpus Christi
May 30: Statehood Day
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $10 per person per day
Driver: US $5 per person per day, US $3 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Slovenia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

12 Day Affordable Slovenia, Croatia, Montenegro & Albania, November 2025
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OVERALL TOUR EXPERIENCE: Both the Tour Manager, Elvis, and our driver were excellent! Every check-in process went smoothly thanks to Elvis, and the hotel staffs. Outside of the Hotel Paris, our hotels were of high quality. We were not pleased to learn of extra fees charged by Lufthansa for seats. On one of our flights (Denver to Munich), the seat map that was used to select seats did not match the aircraft, resulting in us not getting the seat location that we requested. Overall, we are very appreciative of the efforts by Gate1 to provide a very enjoyable experience. HIGHLIGHTS: The Traditional Croatian dinner held at the family's farm was the highlight experience of the tour. The performers at the Slovenian meal, and the group hat dance were a lot of fun. Prior to entering the National Park in Croatia, we had lunch at a remote site. We enjoyed the hosts, and the meal. The evening we spent with our local guide in Tirana, Albania was very educational. The day spent in Kruje, Albania, was well done. Our tour guide led us through the museum; and we were entertained by a talented group of performers and dancers.

Benjamin K.
12 Day Affordable Croatia & Slovenia, October 2025
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Just wanted to submit kudos for our Balkans Tour Manager, Damir. His knowledge, respect, and passion for the history and varied cultures of the region were outstanding. Often, I fall asleep on the bus, but I found Damir's history lessons, cultural explanations, and personal stories to be so engaging that I stayed wide awake and engaged, despite the jet lag. Additionally, he ran a tight ship which kept us punctual and maximized our independent time. He also created a lot of additional fun moments, which made the group bond in a way that I haven't experienced on other tours. Damir was the epitome of professionalism and turned this vacation into one of my all-time favorites!

Angela K.
12 Day Albania, Montenegro, Croatia & Slovenia, October 2025
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Just want to personally commend Damir, our amazing, funny, and super knowledgeable guide who made our Croatia trip over the top, and the best Gate One experience by far! Looking forward to our next adventure to Dubai!

Pedro S.
10 Day Classic Croatia with Hvar Island, October 2025
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One of my favorite Gate1 Vacations. Nikolina, the guide was the best we've ever had and the same for the driver, Egor, and the coach was so new, clean and comfortable. The hotels, food, optional tours, and local guides were all wonderful. We met so many nice people on the tour that will become lifetime friends Thank you for everything.

Carla O.
12 Day Albania, Montenegro, Croatia & Slovenia, October 2025
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I just want to add a special thanks to our tour director, Jelena, who was outstanding. She provided a detailed and professional overview for each of the four nations we visited, and in the case of Serbia, her own nation, she provided an invaluable perspective of what it was like to grow up during a horrible civil war and watch her nation re-emerge as a nation state in the years that followed. Her management of the tour was flawless; she had a great personality. Gate 1 is very fortunate to have her as a tour director.

Michael H.
13 Day Dalmatian Isles, Croatia & Slovenia, October 2025
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Jakov was fantastic! He was knowledgeable, friendly, funny, and caring. He made the trip exponentially better. His knowledge and love of the country was wonderful and endearing. He was an excellent communicator and made us feel informed and safe. He was always on time and was happy to interact and answer questions at any time during the trip. I would love to have him as my guide again! Our driver - Silvie - was also fantastic. He was very helpful and made us feel safe. And that was not easy on some of those narrow, windy roads! He always made a point to stop or slow down for us to take photos or see something special. He was also super helpful with the luggage and was very friendly. I could not ask for a better guide or driver than we had with Jakov and Silvie.

Sharon S.
9 Day Tastes of Croatia, October 2025
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The trip was amazing! I think it might be my best Gate 1 yet! Croatia is a beautiful country. I love the mix of history, current life and the blending of cultures. Nicolo, our guide, was AMAZING! So was Samir our bus driver. Their concerns for our safety, comfort, enjoyment and cohesiveness made every better better than the one before it!

Kathleen H.
9 Day Tastes of Slovenia, October 2025
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Our tour manager Nikoleta was a major contributing factor associated with our Slovenian trip. I consider this trip to be one of my favorite Gate1 adventures. Nikoleta is a gem!!

Deborah W.
14 Day Croatia, Bosnia & Slovenia with Venice, October 2025
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The 14-day Croatia, Bosnia & Slovenia with Venice tour was my third trip with Gate 1. Even though this was a Classic tour with more than twice the number of travelers than my previous Discovery Tours, everything ran smoothly and the group dynamics were fantastic. Our Tour Manager, Josip, was excellent. His knowledge, organizational skills and humor were top notch. He was very attentive to individual needs and questions. The amazing clear waters of the Adriatic Sea, the water falls and spectacular Fall colors in the Plitvice Lakes National Park, and the Postonja Cave are only a few of the highlights. Definitely worth revisiting in other seasons!

Constance M.
14 Day Croatia, Bosnia & Slovenia with Venice, October 2025
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Our tour manager Edo was truly outstanding. Everything about our tour was orchestrated in a most professional way, yet his wonderful personality created a perfect atmosphere for learning and enjoyment. Edo is extremely knowledgeable about the Balkans and all the places we visited and explained everything so well. His patience and kindness were evident as he interacted with all 41 of us. Having Edo as our tour manager truly made the trip a fantastic experience it was.

William G.
8 Day Croatian Islands Walking Tour, October 2025
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My husband & I thoroughly enjoyed the Gate 1 8 day Croatian Islands walking tour! This trip by far has been my most favorite one out of the four I have been on. Our tour managers, Vanja & Vana were exceptional! They made sure everyone in the group was safe at all times, and also created a fun & interesting atmosphere. The trails we covered were challenging as described, but having Vanja & Vana lead us along, made them more manageable. They both deserve the highest praise and recognition for not only being true professionals, but also for being kind, considerate and outstanding people. Thank you to both of them and thanks to Gate 1 for this fantastic trip!

Janice O.
12 Day Albania, Montenegro, Croatia & Slovenia, October 2025
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I've been on several Gate 1 trips. This one rates at the very top of all. We had only 20 in the group and it was amazing how we all got along and became dear friends. But the icing on the cake was our trip manager, Dusan! He is so knowledgeable about the area, and so customer oriented. He has great communication skills, and is just the nicest, happiest and caring tour manager I've ever had. He represents Gate 1 beautifully. So much so that my sister is planning a trip to Romania next spring because Dusan will be the tour manager. The optional tours were great as usual. The accommodations were always very easily accessible (not miles away like with some tour companies) and all the meals were great.

Evelyn P.
16 Day Tastes of Slovenia & Northern Italy, September 2025
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This was our 8th Gate 1 trip, and we feel it was the best one ever. Our guides, Blaz in Slovenia, and Vivi in Padua were caring, kind, and made us all feel special, safe, and had such wonderful personalities. Everyone on both parts of our trip felt the same. Thank you for the gift of this trip. The tours were all interesting and lovely, and both of our tour guides went over and above with us each day.

Sandra M.
10 Day Croatian Islands Walking Tour, September 2025
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Our Tour Managers, Ivan and Alan were excellent. In my opinion, they went above and beyond being helpful, knowledgeable and empathetic to our needs. You should be proud to have such exceptional Tour Managers in your employ.......do not loose them!!!

Elizabeth A.
11 Day Croatia & Slovenia with Venice, September 2025
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Aside from being extremely knowledgeable and informative about all the sites that were visited on this tour, Tour Guide Damir provided an extra element to ensure that each traveler had an outstanding experience. Whether it was his concern for and attention to ailing travelers, providing recommendations and suggestions for free time activities, or in my case celebrating a birthday, his attention to detail and his pleasant demeanor was much appreciated and added that special touch to this trip. He is an outstanding tour manager.

Laura A.
13 Day Dalmatian Isles, Croatia & Slovenia, September 2025
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Just back from the Discovery Tour of Slovenia, Croatia and the Dalmatian Islands. Nikoletta was our tour guide, and she was fantastic. She was knowledgeable, kind, informative and she made the trip stress free from start to finish. Every tour we took was wonderful, the scenery was breathtaking, and we had some free time to explore what interested us. I highly recommend this tour.

Martha D.
10 Day Croatia & Slovenia, September 2025
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Just want to let you know that our Tour Manager, Damjan, was excellent. He was friendly, very professional, and knew so much about the history of the places he took us to. He is a credit to Gate 1 Travel.

Patrick F.
12 Day Albania, Montenegro, Croatia & Slovenia, September 2025
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We completed the survey but wanted to add our thoughts about the tour program. Most every answer was excellent - it was a memorable and well-managed trip. They say the best party was the host and our "host" - Milos - was an excellent tour director. He was amazing, his knowledge was remarkable, his personality engaging and his ability to make each guest feel special and included was exceptional. He treated us as family and offered personal experiences to enrich our tours. He was always respectful, took time to listen and allowed us, as a group, to decide options. We owe Milos so much as he made each day special and memorable. And I must mention that our driver Željko, he was the most responsible and congenial driver we have ever had the privilege to share a motor coach with. Great guy, smooth and safe driver, any request honored -- a true professional. Kudos to him and again our host Milos. Gate 1 is lucky to have these two professionals who reflect your reputation and marketing promises made. When we book another tour program with Gate 1, I hope to have this dynamic duo at the helm.

Jim N.
8 Day Croatian Islands Walking Tour, September 2025
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Zjelijko and Mate were excellent hosts/guides. I will travel again with Gate 1 because of their expertise. Zeljko has a compelling combination of being a professor, an athlete, and a detail-oriented tour manager. His ability to share stories of Croatian economic, historical, agricultural, and environmental issues is exceptional. He took great care to ensure that guests were hiking within their abilities, and he provided opportunities for both faster and slower guests to travel at their own pace. Zjelijko's humor was compelling. Mate exuded positivity and humor as well. His knowledge of marine biology and Croatian culture was appreciated. Indeed, their compassion for guests, knowledge, and athleticism are outstanding-many thanks to them for a memorable, fun, and instructional week.

Gayl L.
8 Day Croatian Islands Walking Tour, September 2025
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The 8-day Croatian Walking/Hiking tour was everything we hoped for. Beautiful sights, hiking adventures, lovely accommodations and new friends. Our guide Vonja, kept a group of 20 hikers of varying abilities together and happy. She make transitions to ferries and hotels smooth and effortless. She deserves special recognition.

Julie B.
12 Day Serbia, Croatia & Slovenia, September 2025
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This was my first guided trip with your company, and I was quite pleased! Everything went very smoothly. Our tour manager, Mario, was outstanding!! He was very informative, knowing the history of the countries and very helpful with the myriads of questions our group asked. The food was delicious everywhere we ate, but at times it was just too much in quantity. The optional tours were delightful; I think my favorite being the Silk Wonder and Old Mill tour. The Edisto Winery was also quite interesting. It was also great getting to meet so many new people. Thank you for putting together such an awesome trip.

Phyllis E.
10 Day Croatia & Slovenia, September 2025
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I want to say this trip was PERFECT! the variety of locations to visit, the quality of the hotels, the incredible tour guide Vlaho and our driver Jeko. It was all wonderful. Our tour guide was very skilled in ensuring harmony with the group. We had a mix of newbies and seasoned Gate 1 travelers, and the expectations were all over the place and Vlaho navigated it all with exemplary diplomacy and finesse. We all felt like a very big family very soon after starting the adventure together. Vlaho was so funny and kept the atmosphere very light and fun. I believe this on my list was one of the most wonderful adventures and I cannot wait for my next one. I know I will be back in Croatia for more. 10 days was not enough.

Stephanie S.
12 Day Serbia, Croatia & Slovenia, September 2025
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We enjoyed a wonderful first-time tour experience with Gate1 Travel and will plan to participate in future tours! We were most impressed with our tour Manager, Mario! Mario was so well organized and was an excellent communicator. He was extremely knowledgeable about the history and culture over the entire 12-day, 3 country itineraries. More importantly, his ever-pleasing personality and extra steps to ensure his guests' comfort and security along the way were most satisfying. He is a great asset to Gate1 and is a big part of our plan to book our next adventure. I need to add that our driver, Alex, was truly amazing and skillful in his operation of our bus tour along the way. We always felt safe and in good hands as he expertly navigated many narrow and busy roads. Thank you, Alex!

Tim K.
13 Day Dalmatian Isles, Croatia & Slovenia, September 2025
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I would like to express my gratitude to the tour's manager Jelena. She is an incredible talented person. She made our trip unforgettable, maybe the best we had in organized tour. She has a knowledge of history and a passionate love for her country. She is funny, very well-articulated, always on time and very efficient. There were absolutely no delays, unpleasant moments during our tour. To manage a group of more than 20 people with a lot of travel between the places is a pretty challenging task. But Jelena did it so effortlessly that it seemed that it cost her nothing. She provided a lot of suggestions on where to eat, what to see in free time, which facilities to use in hotels. Our driver was also incredible - very skillful on narrow roads, maintained the bus in excellent condition, was efficient with luggage. My husband's and mine appreciation and gratitude to both of them.

Alla M.
13 Day Dalmatian Isles, Croatia & Slovenia, September 2025
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This trip was our sixth Gate One tour. We were impressed with all our guides, but Jelena was far above and beyond. She did an excellent job with the organizational part of her duties as did all the other guides on our previous trips. What set her apart was her ability to bring the group together and create as atmosphere where we were not just a group of random people on a tour but friends who enjoyed each other's company. Her sense of humor and her ability to make everything so much fun was a true asset. She gave us information about the places we visited and the history in ways that were not only informative and interesting but entertaining. She gave us insight into what life was like during these times in history. We not only saw the sites, but we felt the vibe of each area. She was always ready with suggestions and information. She is a true asset to Gate One. We would love to travel with her again!

Dawn M.
12 Day Albania, Montenegro, Croatia & Slovenia, September 2025
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I wanted to be sure to let you know that we were more than happy & pleased with the whole trip. The hotels were amazing, the food more than enough and delicious and most of all our tour guide (Ines), local guides were outstanding, as well as our bus driver Dado. This was our 2nd time with Gate 1 and will be our choice again when we tour.

Janet P.
10 Day Croatian Islands Walking Tour, September 2025
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AMAZING doesn't begin to describe our experience on the 10 Day Walking/Hiking Tour of Croatia and the Dalmatian Islands! The hotels, Tour Manager and Assistant, food, fellow travelers and the hikes were beyond all my expectations! We have found our type of travel and our tour company. We can't wait to embark on our next adventure with Gate 1

Ann R.
12 Day Albania, Montenegro, Croatia & Slovenia, August 2025
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Our trip was really great, thank you! Our guide, Nenad was exceptional. He was extremely knowledgeable and really went out of his way to accommodate the many requests made of him. Hrvoje, our bus driver, also did a great job. His driving was extremely smooth and gave everyone tremendous confidence in our safe travel throughout the trip.

Harold V.
10 Day Croatian Islands Walking Tour, August 2025
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My trip was amazing. Thank you for helping me book this tour. It was one of the most special tours we have done because of how we bonded with our tour managers and our group. Croatia was beautiful and had unique landscapes. Hotels were beautiful as well especially the one in Dubrovnik. Hiking was challenging but enjoyable.

Michelle F.
10 Day Classic Croatia with Hvar Island, August 2025
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Our tour director Christeje, was superb, the best tour director of other great tour directors I've enjoyed on Gate1 trips. He was professional, personable, gracious, witty, helpful. He addressed and took care of our every need. Bravo!!!!

Donald P.
9 Day Tastes of Croatia, August 2025
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We would like to express our gratitude to Gate 1 for the excellent work that is done with all trips that my husband and I were taken over the last two years. We are very confident that the next time when we decide to travel we definitely will go with Gate 1. The hotels are chosen with a lot of thought to it, with the location, food, and cleanliness in mind. All the excursions are very organized and interesting. Great work Gate 1!!!

Tatyana F.
9 Day Tastes of Croatia, July 2025
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Once again I am impressed with Gate 1 employees. You always go above and beyond your travel agent duties, being professional, caring and friendly. Our tour guide Jelena was outstanding. She made us laugh and feel at ease. She was professional and made us feel safe. The Hotel was wonderful and in particular, Marina at the hotel desk was very helpful. The trip was a different adventure every day, making each day a special new memory! Thanks for all you do. I hope you are well healed after your medical leave. Looking forward to the next trip with Gate 1!

Sandra J.
12 Day Serbia, Croatia & Slovenia, July 2025
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I've always traveled with Globus, so this is my first time traveling with Gate1. The difference between Globus and Gate1 is your tour manager, Mira. She embodies all the qualities a tour director should have; friendly, cheerful, humorous, punctual, knowledgeable, considerate, patient, organized and above all thoughtful. She plans out every step so there is no surprise or delays to the customers. I also appreciate the small souvenirs that were given to us here and there during the tour. It was a very nice gesture. I will be traveling with Gate1 going forward. Thanks.

Noah T.
12 Day Albania, Montenegro, Croatia & Slovenia, July 2025
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The driver Vinka was outstanding. Not only did he drive us safely through out the trip but each morning he had our water at our seats before we boarded. He had our border papers ready, two times he checked our luggage and had our room keys as the group tour, had the bus washed so the windows were cleaned to take better pictures, and when we traveled by his home town, his mother made fresh pastries for the group! Vinka and Mario took wonderful care of us. We also loved the treats Mario gave us throughout the trip. The local guides were all great.

Nita C.
14 Day Croatia, Bosnia & Slovenia with Venice, June 2025
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Our Balkans trip was fantastic! We visited Croatia, Bosnia, Montenegro, Slovenia and Venice and we love every bit of it. Our guide Jon was excellent and very knowledgeable. He took very good care of us and made sure we enjoyed every step of the way. Jon answered all our questions and explained so many things to us. We give him a 5 star for his excellent performance and service to us. Our driver Slavko was also very good and took good care of our suitcases and all our transportation needs. We also loved many of the local guides during the tour, especially Enes in Sarajevo. We commend Gate 1 for such a great tour and would definitely recommend it to our friends and family. Way to go Gate 1. Keep up the excellent work!

Gamal H.
9 Day Tastes of Slovenia, June 2025
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Slovenia is a beautiful country. More beautiful than words can say. The Stay and Explore program is wonderful. I was able to participate in outings with others but also had plenty of time to explore on my own. David is a fantastic Tour Manager. He was always helpful with whatever we needed and always had a smile. He had a great sense of humor while always staying professional. His knowledge of Slovenia was very appreciated also. I travel the world to learn other cultures so I normally end up asking a lot of questions. He was able to answer them all!

Ruth L.
14 Day Croatia, Bosnia & Slovenia with Venice, June 2025
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Just returned from our 14-day Croatia Slovenia and Venice trip. We had a great time. Our guide Mario was the very best. He was a professional fan and cared about all our needs. Driver Sylvio was great. The hotels were very good.

Liliana A.
10 Day Croatia & Slovenia, June 2025
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It was wonderful, we had such a good time. My friends want to travel again with gate 1, it was their first time, and they were so pleased with everything. Our tour manager Lana and driver Sam were great, they did such a good job, they're the best. It was my 6th time travelling with you and I am already looking for the next adventure

Aurora O.
13 Day Dalmatian Isles, Croatia & Slovenia, May 2025
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It was fabulous, the tour guide, Gabi, was wonderful, we loved her and got so much information from her. The scenery was beautiful, fascinating history of the region (both ancient and more recent), and insights into the culture were very interesting. The local guides were also excellent. We had a fantastic trip.

Gayle F.
16 Day Tastes of Slovenia & Northern Italy, May 2025
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I enjoyed this trip very much. Slovenia was a very pleasant surprise, being a first-time visitor. Ljubljana in particular was a lot of fun to explore. This was our first "Stay & Explore" tour. Definitely offers some advantages for a more in-depth experience of that location and nearby sites of interest. Changing hotels every 1-2 nights never bothered me, as I am a well-organized packer. But staying in the same hotel for 7 nights does have some convenience. Both of our TMs were excellent: Blaz (Slovenia) and Viviana (Italy). Both are very knowledgeable and passionate about their countries and people. Vivi was extremely charming and fun.

Ruben L.
14 Day Croatia, Bosnia & Slovenia with Venice, May 2025
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This was an amazing trip due mainly due to our fabulous tour director, Nikola. His knowledge of the region's history and culture was extremely beneficial as my knowledge was limited at the start of the trip. He was kind and thoughtful and very fluent in English. He also had many surprises and treats and made everyone feel comfortable and always made sure the slower folks on the tour were taken care of. Gate 1 is very lucky to have such a phenomenal tour guide who is a true professional. He is the best tour director I have had so far.

Indranie S.
14 Day Croatia, Bosnia & Slovenia with Venice, May 2025
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Amazing! Anna was excellent! Damir was wonderful! Food, local guides and attractions were all great! We're looking at our next trip now. Bravo!

Robert M.
13 Day Dalmatian Isles, Croatia & Slovenia, May 2025
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It was spectacular. Mario provided us with every thing we needed and wow all the history and information from city to city. One day was as good as the next. Tour guide and driver were the best!!!

Marilyn E.
10 Day Croatian Islands Walking Tour, May 2025
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It was awesome. Our guide Ivan was fantastic!

Karen A.
10 Day Croatia & Slovenia, April 2025
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This was our first time traveling with Gate1, and we were blown away. From start to finish, everything was thoughtfully planned. The hotel selections were absolutely the best. Every hotel was in a great location, walking distance to sights, and breakfast was always included. And not just bread and Nutella (my wife and I were used to that when traveling on our own). This was stress-free travel at its finest. Now to our Tour Director, Josip from Zagreb. What a gem! He made the trip not only fun but rich with history, culture, and unforgettable stories about important figures like Nikola Tesla and Marco Polo. Josip's knowledge, positivity, and genuine kindness made every day enjoyable. He is truly an outstanding leader and a kind human being. Dubrovnik deserves its own spotlight. It is a place you'll never forget. So magical that you might even forget the other cities. Yes, it's that beautiful. From the old city walls to the glimmering Adriatic, it's simply unforgettable. Our driver, Sebastian, was also fantastic. He was safe, calm, and professional, making every drive smooth and relaxing. We were part of a large group of 42 travelers, and everything went incredibly well. Everyone got along, which speaks volumes about the energy Josip created. My best advice is to go with the flow. Trust your tour director. Be present in the moment. Appreciate the journey. It won't be perfect all the time, but Gate1 truly goes the extra mile to make you feel cared for. Considering the price we paid, which included the planner, hotels, transfers, accommodation, and breakfast, we definitely received more than our money's worth. Thank you, thank you, thank you Gate1 Travel, Josip, Sebastian, and our amazing group for the incredible memories. We are already looking forward to our next Gate1 adventure.

John D.
14 Day Croatia, Bosnia & Slovenia with Venice, April 2025
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I recently returned from a Gate 1 vacation, and I must say this trip was truly unforgettable-largely due to our exceptional tour guide - Vlaho. From the very start, he demonstrated the highest level of professionalism and care. He was incredibly accommodating to everyone's needs, always making sure we were comfortable and well-informed. What set Vlaho apart, however, was his genuine kindness and compassion. He treated every traveler with respect and warmth, creating an inclusive and enjoyable environment throughout the journey. His generosity in encouraging us to try new things-whether it was local cuisine, cultural experiences, or optional excursions-made the trip feel rich and immersive. He went above and beyond every single day, anticipating our needs before we even voiced them and handling every situation with grace. I've traveled with Gate 1 on several occasions, and I can honestly say Vlaho is one of the best guides I've had the pleasure of touring with. His passion for what he does shines through, and it made our entire experience that much more special.

Marissa P.
10 Day Classic Croatia with Hvar Island, April 2025
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I am a travel agent and I traveled as a consumer on this trip. This trip was well organized and well planned. The stops were great. The hotels were well located and appropriate class. Danny our driver was excellent and kept us safe. Edo the tour manager did a great job of managing the group, making everyone feel special, and took care of a few medical issues along the way. He was always prepared and ready for the day. I wouldn't hesitate to send clients on this tour.

Anne M.
13 Day Dalmatian Isles, Croatia & Slovenia, April 2025
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I would like to comment on the excellent job done by both our tour manager Gabi and our driver Milan for making our trip so very enjoyable. They made our trip very interesting , informative and we always felt safe . Gabi's knowledge was mind boggling and Milan's driving abilities were beyond belief !

Wayne G.
10 Day Classic Croatia with Hvar Island, April 2025
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The breathtaking coastline of Croatia, the historic limestone fortresses, the lush green of lavender, rosemary, and grapevines, the mesmerizing turquoise lakes and waterfalls at Plitvice, the fantastic food and delicate wines, the gracious Croatians---surpassed only by our more than capable driver, "Danny", and our Tour Manager, Edo--The Quintessential Tour Guide! Edo's charm and wit and amazing attention to detail left all of us enjoying our vacation even more as we knew we were in totally safe and capable hands. The narrow switchback roads in Hvar were skillfully maneuvered by driver Danny; a couple of unfortunate "blips" (health issues) in our group were handled smoothly and seamlessly by Edo, and not a beat was missed. His impressive knowledge of the history of all the places we visited; his engagement with each and every one of us; his delightful sense of humor kept us all "tuned in." We had an especially harmonious group, and everyone was kind and respectful and ready to laugh. It was truly an adventure never to be forgotten. As always, Gate One was the "Star of the Show" as no one could say enough about it. Seasoned Gate One-ers easily convinced the newbies of its expertise. Good Job, Again Gate One!!

Melanie G.
8 Day Croatian Islands Walking Tour, September 2024
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As ALWAYS Gate 1 is tops!!!! Hiking in the beautiful country of Croatia was perfect I trained according to the Gate 1 suggestions and I'm so glad! Rugged mountainous terrain Heat were all factors, But I didn't miss a PEAK, and I was the oldest hiker on the trip!!! All of the hotels were Superb All meals EXQUISITE. The fellow Team Hikers were friendly, and the guide Ivan and Alan went out of their way. AS ALWAYS with the guides

Janice S.

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