11 Day Copper Canyon: Mexico & Tucson

From

$2199

Land Only

$2679*

Air & Land

11 Day Copper Canyon: Mexico & Tucson

From

$2199

Land Only

$2679*

Air & Land


Video
Book Now!
Friends & family

Featured Hotels

(Hotels may vary based on departure day of the week)
Tuesday Departure
DoubleTree Suites by Hilton Hotel Tucson Airport Tucson, AZ
Hotel Hacienda Nuevo Casas Grandes
Los Cedros Hotel Inn Nuevo Casas Grandes
Courtyard by Marriott Chihuahua Chihuahua
Hotel Mirador Estacion Posada Barrancas, Chihuahua
Posada Del Hidalgo Hotel El Fuerte, Sinaloa
Hacienda De Los Santos Resort & Spa Alamos
La Mansión, Casa Encantada or Luz del Sol Alamos
Marinaterra Hotel & Spa San Carlos Nuevo Guaymas
Thursday Departure
DoubleTree Suites by Hilton Hotel Tucson Airport Tucson, AZ
Hotel Hacienda Nuevo Casas Grandes
Los Cedros Hotel Inn Nuevo Casas Grandes
Courtyard by Marriott Chihuahua Chihuahua
Hotel Mirador Estacion Posada Barrancas, Chihuahua
Posada Del Hidalgo Hotel El Fuerte, Sinaloa
Hotel Torres del Fuerte El Fuerte, Sinaloa
La Mansión, Casa Encantada or Luz del Sol Alamos
Marinaterra Hotel & Spa San Carlos Nuevo Guaymas

Click a Date to Book Online

Click a Date to Book Online

2024 Dates & Prices Single Supplement: $600
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
$2249 $2799*
Tue, Mar 12  (Sold Out) $2249 $2719*
$2349 $2899*
Tue, Apr 09  (Sold Out) $2399 $2819*
$2199 $2679*
$2199 $2719*
$2199 $2799*
Tue, Oct 08  (Sold Out) $2199 $2659*
$2249 $2739*
$2249 $2809*
$2349 $2849*
$2449 $3099*
$2449 $3049*
$2449 $3049*
$2349 $2929*
$2349 $2979*
$2349 $2969*

Not Included:
Transfers and gratuities.


Additional Information:
Passport information for all passengers must be submitted before documents can be issued.

Passengers arriving on day 1 should select flights that arrive no later than 5 PM.

For arrival and departure on North America packages with US gateways, transfers are not included with Air & Land packages nor available on an optional basis. See Trip Preparation -> Arrival & Departure for more information regarding options to transfer to your hotel.


Accommodation Details:
Accommodations in Alamos will be in either La Mansión, Casa Encantada or Luz del Sol.

Triple rooms consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This active program, includes long drives, covering a good amount of ground each day. In return, you will be rewarded with stops at fascinating sites. Expect up to four hours walking on some touring days. A few early wake-ups as well as two seven hour long bus rides, (transit to and from Mexico). Please be prepared for possible longer wait times at border crossings into and out of Mexico. The pace is fast, however you will encounter some uneven surfaces, stairs, steps and significant slopes. The elevation throughout the program varies and may be a consideration for those who have heart conditions or are otherwise affected by high altitude. Hotels may provide limited amenities. Airport transfers are not included. Consider a taxi or shared ride service as the least expensive options. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Round trip flights Los Angeles-Tucson, Tucson-Los Angeles
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 10 nights accommodations
    • 2 nights Tucson
    • 1 night Nuevo Casas Grandes
    • 1 night Chihuahua City
    • 2 nights Posadas Barrancas
    • 1 night El Fuerte
    • 1 night Alamos
    • 2 nights San Carlos
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • Train Posadas Barrancas-El Fuerte on the Chihuahua-Pacífico
  • 24 meals: 10 breakfasts, 7 lunches, 7 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Services of English-speaking local guides
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring
 

Special Features

  • Discover the archaeological site of Paquime, a UNESCO World Heritage Site
  • Demonstration of Mata Ortiz Pottery, one of the world's most innovative ceramics
  • Travel on an aerial tramway that descends over 4,500 feet into the Copper Canyon
  • Meet the Tarahumara Indians whose way of life has not changed in centuries
  • A scenic train ride on the Chihuahua Pacifico railroad
  • Travel to picturesque El Fuerte, the "Gateway to the Copper Canyon"
  • Stroll the streets of the colonial city of Alamos, a designated National Monument
  • Scenic private boat cruise on the shimmering Sea of Cortez
  • Tour the Guaymas Pearl Farm, the first cultured pearl farm in the Americas

Is This Trip Right for You?

This active program, includes long drives, covering a good amount of ground each day. In return, you will be rewarded with stops at fascinating sites. Expect up to four hours walking on some touring days. A few early wake-ups as well as two seven hour long bus rides, (transit to and from Mexico). Please be prepared for possible longer wait times at border crossings into and out of Mexico. The pace is fast, however you will encounter some uneven surfaces, stairs, steps and significant slopes. The elevation throughout the program varies and may be a consideration for those who have heart conditions or are otherwise affected by high altitude. Hotels may provide limited amenities. Airport transfers are not included. Consider a taxi or shared ride service as the least expensive options. This is a Classic program. For more information, click here.

Friends & family
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{{fromName}} wanted to share this vacation with you! Message: {{message}} Package Url : https://www.gate1travel.com/latin-america/central-america/2024/mexico/mexico-tour-11dccmxtus24.aspx This message was sent by {{fromEmail}} at Feb 24, 2024 at 4:28 AM
Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Tuesday - Arrive in Tucson
Arrive in Tucson. Your tour will begin with an orientation meeting with your Tour Manager at approximately 7 PM. We recommend that you select flights which arrive no later than 5 PM
Overnight: Tucson

DAY 2, Wednesday - Cross the Border into Mexico, Arrive in Nuevo Casas Grandes
Depart Tucson early in the morning on a long drive. Cross the border* into Mexico, Bienvenidos! Stop for lunch en route. Drive through parts of the Chihuahua Desert. After a long drive, arrive at the archaeological site of Paquime, designated a UNESCO World Heritage Site. View the maze-like adobe remnants and the ceremonial mounds. Walk by the House of the Cross, believed to be a temple and observatory, and the House of the Serpent. Visit with potters from the village of Mata Ortiz before continuing to the hotel
*May experience delays at border crossing
Overnight: Nuevos Casas Grandes
Meals: Breakfast, Lunch, Dinner

DAY 3, Thursday - Chihuahua
Travel to the city of Chihuahua, capital of the State, which played a pivotal role in the Mexican revolution. Arrive in the afternoon and tour the downtown "Centro Histórico", viewing Plaza de Armas, cathedral and State Capital Building with its impressive murals depicting the local history
Overnight: Chihuahua City
Meals: Breakfast

DAY 4, Friday - Travel to Posadas Barrancas
This morning, tour the Historical Museum of the Mexican Revolution, once the home of the revolutionary Pancho Villa. Drive to Posadas Barrancas on the rim of the Copper Canyon, stopping for lunch en route. Arrive at the hotel for dinner and overnight
Overnight: Posadas Barrancas
Meals: Breakfast, Lunch, Dinner

DAY 5, Saturday - Aerial Tram into the Copper Canyon, Tarahumara Indians
Join the interesting discussion this morning on the interpretation of the unique Tarahumara Indian arts and crafts. Then, visit the rim of the Copper Canyon. Board the aerial tram* that takes you across the canyon, descending almost 4,500 feet into the center to experience its grandeur. The rest of the day is spent exploring this area. Learn about the geological forces that created the seven individual canyons, collectively known as the Copper Canyon or Barrancas del Cobre
*Due to local conditions, the order of sightseeing might be altered. Details will be provided locally by your Tour Manager
Overnight: Posadas Barrancas
Meals: Breakfast, Lunch, Dinner

DAY 6, Sunday - Scenic Train Ride
Depart Posadas Barrancas aboard a railcar and begin the journey on the Chihuahua al Pacífico railroad. Descend into the foothills of the Sierra Madre Mountains to El Fuerte, traveling from almost 7,500 feet to sea level, while passing through numerous tunnels and over soaring bridges with panoramic views
Overnight: El Fuerte
Meals: Breakfast, Lunch, Dinner

DAY 7, Monday - Navojoa, Travel to Alamos
Today, depart El Fuerte and head to the native Mayo village of Navojoa. During a home visit, learn about the Mayo Indians and their culture. Witness ceremonial dances accompanied by traditional native instruments and participate in a tortilla making demonstration. Next, travel through the farmlands of the Sierra Madre mountains to the town of Alamos. Dinner tonight is highlighted by a music and dance cultural presentation
Overnight: Alamos
Meals: Breakfast, Lunch, Dinner

DAY 8, Tuesday - Walking Tour in Alamos, San Carlos
Take a morning stroll in the streets of Los Alamos with a local guide who introduces you to the history of this colonial city, a designated National Monument. After lunch, travel through the rich farmlands of Sonora before arriving in San Carlos for dinner and overnight
Overnight: San Carlos
Meals: Breakfast, Lunch, Dinner

DAY 9, Wednesday - Cruise on the Sea of Cortez, Pearl Farm
Board a private boat this morning for a scenic cruise on the Sea of Cortez. Conditions permitting, you may see turtles, pelicans, dolphins, or even sea lions. Then, take a tour of the Guaymas Pearl Farm. Learn about the specialized art of pearl oyster farming, grading, and quality selection. Afterward, continue to Mirador, a viewpoint over the Sea of Cortez. Return to the hotel. Spend the afternoon at leisure before dinner tonight
Overnight: San Carlos
Meals: Breakfast, Dinner

DAY 10, Thursday - Cross the Border into the United States
Today, depart early in the morning on a long drive. Along the way, stop at cosmopolitan Hermosillo. View the colonial Cathedral and the Government Palace, decorated with multicolored murals portraying the history of the Sonoran region. Continue through the Sonoran Desert before you re-enter the USA through Nogales, Arizona. Arrive in Tucson and check into the hotel
Overnight: Tucson
Meals: Breakfast, Lunch

DAY 11, Friday - Return Home
Transfer independently to the airport for your departure flight
Meals: Breakfast

DAY 1, Thursday - Arrive in Tucson
Arrive in Tucson. Your tour will begin with an orientation meeting with your Tour Manager at approximately 7 PM. We recommend that you select flights which arrive no later than 5 PM
Overnight: Tucson

DAY 2, Friday - Cross the Border into Mexico, Arrive in Nuevo Casas Grandes
Depart Tucson early in the morning on a long drive. Cross the border* into Mexico, Bienvenidos! Stop for lunch en route. Drive through parts of the Chihuahua Desert. After a long drive, arrive at the archaeological site of Paquime, designated a UNESCO World Heritage Site. View the maze-like adobe remnants and the ceremonial mounds. Walk by the House of the Cross, believed to be a temple and observatory, and the House of the Serpent. Visit with potters from the village of Mata Ortiz before continuing to the hotel
*May experience delays at border crossing
Overnight: Nuevos Casas Grandes
Meals: Breakfast, Lunch, Dinner

DAY 3, Saturday - Chihuahua
Travel to the city of Chihuahua, capital of the State, which played a pivotal role in the Mexican revolution. Arrive in the afternoon and tour the downtown "Centro Histórico", viewing Plaza de Armas, cathedral and State Capital Building with its impressive murals depicting the local history
Overnight: Chihuahua City
Meals: Breakfast

DAY 4, Sunday - Travel to Posadas Barrancas
This morning, tour the Historical Museum of the Mexican Revolution, once the home of the revolutionary Pancho Villa. Drive to Posadas Barrancas on the rim of the Copper Canyon, stopping for lunch en route. Arrive at the hotel for dinner and overnight
Overnight: Posadas Barrancas
Meals: Breakfast, Lunch, Dinner

DAY 5, Monday - Aerial Tram into the Copper Canyon, Tarahumara Indians
Join the interesting discussion this morning on the interpretation of the unique Tarahumara Indian arts and crafts. Then, visit the rim of the Copper Canyon. Board the aerial tram* that takes you across the canyon, descending almost 4,500 feet into the center to experience its grandeur. The rest of the day is spent exploring this area. Learn about the geological forces that created the seven individual canyons, collectively known as the Copper Canyon or Barrancas del Cobre
*Due to local conditions, the order of sightseeing might be altered. Details will be provided locally by your Tour Manager
Overnight: Posadas Barrancas
Meals: Breakfast, Lunch, Dinner

DAY 6, Tuesday - Scenic Train Ride
Depart Posadas Barrancas aboard a railcar and begin the journey on the Chihuahua al Pacífico railroad. Descend into the foothills of the Sierra Madre Mountains to El Fuerte, traveling from almost 7,500 feet to sea level, while passing through numerous tunnels and over soaring bridges with panoramic views
Overnight: El Fuerte
Meals: Breakfast, Lunch, Dinner

DAY 7, Wednesday - Navojoa, Travel to Alamos
Today, depart El Fuerte and head to the native Mayo village of Navojoa. During a home visit, learn about the Mayo Indians and their culture. Witness ceremonial dances accompanied by traditional native instruments and participate in a tortilla making demonstration. Next, travel through the farmlands of the Sierra Madre mountains to the town of Alamos. Dinner tonight is highlighted by a music and dance cultural presentation
Overnight: Alamos
Meals: Breakfast, Lunch, Dinner

DAY 8, Thursday - Walking Tour in Alamos, San Carlos
Take a morning stroll in the streets of Los Alamos with a local guide who introduces you to the history of this colonial city, a designated National Monument. After lunch, travel through the rich farmlands of Sonora before arriving in San Carlos for dinner and overnight
Overnight: San Carlos
Meals: Breakfast, Lunch, Dinner

DAY 9, Friday - Cruise on the Sea of Cortez, Pearl Farm
Board a private boat this morning for a scenic cruise on the Sea of Cortez. Conditions permitting, you may see turtles, pelicans, dolphins, or even sea lions. Then, take a tour of the Guaymas Pearl Farm. Learn about the specialized art of pearl oyster farming, grading, and quality selection. Afterward, continue to Mirador, a viewpoint over the Sea of Cortez. Return to the hotel. Spend the afternoon at leisure before dinner tonight
Overnight: San Carlos
Meals: Breakfast, Dinner

DAY 10, Saturday - Cross the Border into the United States
Today, depart early in the morning on a long drive. Along the way, stop at cosmopolitan Hermosillo. View the colonial Cathedral and the Government Palace, decorated with multicolored murals portraying the history of the Sonoran region. Continue through the Sonoran Desert before you re-enter the USA through Nogales, Arizona. Arrive in Tucson and check into the hotel
Overnight: Tucson
Meals: Breakfast, Lunch

DAY 11, Sunday - Return Home
Transfer independently to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Mexico - Passport information must be submitted to Gate 1 Travel at least 45 days prior to departure. The Mexican National Migration Institute requires migrations forms be finalized in advance.

Children Under 18 Traveling to Mexico - Special requirements apply to minor children using travel documents and who are not being accompanied by a parent or legal guardian. The Mexican National Immigration Institute (INM) requires a consent document for minors (under 18 years of age) traveling if the minor is DEPARTING Mexico, by air or sea, alone or with someone other than a parent or legal guardian who is of legal age (grandparent, uncle/aunt, school group leader, etc.), and is using Mexican documents to travel (birth certificate, passport, temporary or permanent Mexican residency). The US Embassy recommends all minors traveling without both parents carry a notarized consent letter at all times in the event immigration officials request one. For more information, please visit http://travel.state.gov/content/passports/english/country/mexico.html

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Mexico - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
United States - The weather in the United States varies according to geographical area. The hottest period is from June to August and the coolest from November to February. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. You may encounter mosquitoes during warm and hot weather. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. For winter programs, come prepared for cold temperatures, icy trails, and short daylight hours. The National Park Service recommends bringing over-the-shoe-traction devices, extra snacks and layered clothing that can easily be added or removed to adapt to a variety of weather conditions

USA Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#usa-weather

Mexico - Mexico has two main seasons; The rainy season is from June to October, and the dry season is from November to May. The climate changes greatly depending on latitude and altitude. The weather in Mexico is as varied as its geography, which includes tropical forests, arid deserts, fertile valleys and snow-covered mountains. While the Copper Canyon region is warm year-round, it can be quite cool, especially in the evening. The highland region ranges from alpine to temperate, while the canyon valleys are considered subtropical. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. You may need to walk up steep hills or over rough terrain. Sunscreen and a hat or sunglasses are also recommended.

Mexico Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#mexico-weather.

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

MEXICO: Books
The People's Guide to Mexico by Carl Franz
On Mexican Time by Tony Cohan
The Pearl by John Steibeck
The Log from The Sea of Cortez by John Steinbeck
Born to Run by Christopher McDougal
The Treasures of the Sierra Madre by B. Traven

MEXICO: Films
Sin Nombre (2009)
The Violin (2005)
Frida (2002)
Viva Zapata (1952)
Treasure of the Sierra Madre (1948)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Mexico - If you are arriving from a domestic flight and your luggage does not arrive, do not route your luggage to the nearest airport in Mexico. Advise the airport to send luggage to the Tuscon hotel and join with the group.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Mexico - For Tucson arrivals only, if you arrive at the start of the tour via a domestic flight which is delayed for any reason causing you to miss the approximately 7AM transfer to Mexico on Day 2, do not route yourself to the nearest airport in Mexico to join the tour. Arrive to Tuscon and contact Gate 1 to have alternative arrangements made to join the group as quickly as possible. This may require multiple unaccompanied transfers.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Tucson
* Distance from Hotel to Airport: 10 miles
* Approx. Taxi Cost: $30
* Approx. Ride Share Cost: $21
* Approx. Airport Shuttles Cost: $30-85
* Approx. Private Car Cost: $180

DoubleTree Suites by Hilton Hotel Tucson Airport provides a shuttle service from the airport (fee may be applicable)
Desert Diamond Casino Hotel provides a shuttle service from the airport (fee may be applicable)

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

United States - Hotels in the United States are generally local or international chains of standard quality with a variety of amenities. Locally owned properties may have features that encompass the style of the region. Hotels in the National Park regions often provide limited amenities and due to limited outdoor lighting in the evenings, a flashlight is recommended. Many hotels require a credit card at check-in to cover incidentals.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Mexico - Some hotels do not provide safe deposit boxes.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: North America

Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $5-7 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters: Included

Mexico - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often do not include a service charge. 15% is customary for good service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Mexico - The Mexican Peso is the currency of Mexico.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Mexico - Large shops and hotels will typically have full credit card services, available often with a favorable exchange rate. Small vendors will typically only accept cash but might take small denomination US bills.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Mexico - From street vendors to bustling markets travel in Mexico provides ample opportunities for shopping. Prices can be listed in either Mexican Pesos or in US Dollars. If you are ever unsure, do not hesitate to ask. Bartering with vendors is acceptable varying on region; however, when dealing with indigenous communities it is often seen as insulting. Ironwood carvings in San Carlos and Mata Ortiz pottery in Nuevos Casas Grandes are good regional buys. El Fuerte is known for its beautiful palm hats, woven rugs and hammocks. The Tarahumara people make a variety of baskets and handicrafts.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Mexico - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Mexico, there are significant issues with theft against tourists in public places. Always keep valuables in a safe place and avoid walking alone. It is advised that travelers avoid contact with children, including taking photographs, especially in rural areas. Passengers should not travel alone after dark. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
United States
  • General Emergency: 911

Mexico
  • Red Cross: 065
  • Federal Police: 1-800-4623-6346
  • Angeles Verdes (Tourism Emergency): 078
  • Ministry of Tourism (SECTUR): 555-250-0123
  • U.S. Embassy Mexico City: (52)(55)5080-2000
  • Australian Embassy Mexico City: (52)(55)1101-2200

Languages
United States - English is the local language.

Mexico - Spanish is the official language. Many indigenous languages are also spoken throughout the country.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

United States - No converters or transformers will be necessary for US residents when traveling anywhere within the United States.

Mexico - The voltage used is 120 volts.

Code of Conduct
United States - Americans tend to be very friendly and informal, even with strangers. Greetings are usually casual and speaking on a first name basis is common. A handshake is the customary greeting, especially upon first meetings. Casual attire is generally expected unless in a formal situation.

Mexico - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking is acceptable unless otherwise noted and is specifically prohibited on public transport and in cinemas and theaters. Shaking hands is the standard greeting. Normal courtesies should be observed. The Catholic Church is highly respected in the community, and jokes at the expense of the Church are considered to be in poor taste.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Mexico - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. It is advised to stick to food from reputable vendors. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - United States

Holidays 2024

Jan 1: New Year's Day
Jan 15: Martin Luther King, Jr. Day
Feb 19: President's Day
Mar 31: Easter Sunday
May 27: Memorial Day
Jun 19: Juneteenth Holiday
Jul 4: Independence Day
Sep 2: Labor Day
Oct 14: Columbus Day / Indigenous People Day
Nov 11: Veteran's Day
Nov 28: Thanksgiving Day
Dec 25: Christmas

Holidays 2025

Jan 1: New Year's Day
Jan 20: Martin Luther King, Jr. Day
Feb 17: President's Day
Apr 20: Easter
May 26: Memorial Day
Jul 4: Independence Day
Sep 1: Labor Day
Oct 13: Columbus Day / Indigenous People Day
Nov 11: Veteran's Day
Nov 27: Thanksgiving
Dec 25: Christmas

Holidays - Mexico

Holidays 2024

Jan 1: New Year's Day
Feb 5: Constitution Day
Mar 18: Birthday of Benito Juarez
Mar 28: Maundy Thursday
Mar 29: Good Friday
Mar 31: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla (Cinco de Mayo)
Sep 16: Independence Day
Oct 12: Dia de la Raza
Nov 1: All Saints Day
Nov 2: Dia de los Muertos
Nov 18: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day


Holidays 2025

Jan 1: New Year's Day
Feb 3: Constitution Day
Mar 17: Birthday of Benito Juarez
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 20: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla
Sep 16: Independence Day
Oct 12: Dia de la Raza
Nov 1: Día de Todos los Santos
Nov 17: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Mexico - Passport information must be submitted to Gate 1 Travel at least 45 days prior to departure. The Mexican National Migration Institute requires migrations forms be finalized in advance.

Children Under 18 Traveling to Mexico - Special requirements apply to minor children using travel documents and who are not being accompanied by a parent or legal guardian. The Mexican National Immigration Institute (INM) requires a consent document for minors (under 18 years of age) traveling if the minor is DEPARTING Mexico, by air or sea, alone or with someone other than a parent or legal guardian who is of legal age (grandparent, uncle/aunt, school group leader, etc.), and is using Mexican documents to travel (birth certificate, passport, temporary or permanent Mexican residency). The US Embassy recommends all minors traveling without both parents carry a notarized consent letter at all times in the event immigration officials request one. For more information, please visit http://travel.state.gov/content/passports/english/country/mexico.html

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Mexico - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
United States - The weather in the United States varies according to geographical area. The hottest period is from June to August and the coolest from November to February. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. You may encounter mosquitoes during warm and hot weather. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. For winter programs, come prepared for cold temperatures, icy trails, and short daylight hours. The National Park Service recommends bringing over-the-shoe-traction devices, extra snacks and layered clothing that can easily be added or removed to adapt to a variety of weather conditions

USA Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#usa-weather

Mexico - Mexico has two main seasons; The rainy season is from June to October, and the dry season is from November to May. The climate changes greatly depending on latitude and altitude. The weather in Mexico is as varied as its geography, which includes tropical forests, arid deserts, fertile valleys and snow-covered mountains. While the Copper Canyon region is warm year-round, it can be quite cool, especially in the evening. The highland region ranges from alpine to temperate, while the canyon valleys are considered subtropical. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. You may need to walk up steep hills or over rough terrain. Sunscreen and a hat or sunglasses are also recommended.

Mexico Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#mexico-weather.

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

MEXICO: Books
The People's Guide to Mexico by Carl Franz
On Mexican Time by Tony Cohan
The Pearl by John Steibeck
The Log from The Sea of Cortez by John Steinbeck
Born to Run by Christopher McDougal
The Treasures of the Sierra Madre by B. Traven

MEXICO: Films
Sin Nombre (2009)
The Violin (2005)
Frida (2002)
Viva Zapata (1952)
Treasure of the Sierra Madre (1948)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Mexico - If you are arriving from a domestic flight and your luggage does not arrive, do not route your luggage to the nearest airport in Mexico. Advise the airport to send luggage to the Tuscon hotel and join with the group.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Mexico - For Tucson arrivals only, if you arrive at the start of the tour via a domestic flight which is delayed for any reason causing you to miss the approximately 7AM transfer to Mexico on Day 2, do not route yourself to the nearest airport in Mexico to join the tour. Arrive to Tuscon and contact Gate 1 to have alternative arrangements made to join the group as quickly as possible. This may require multiple unaccompanied transfers.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Tucson
* Distance from Hotel to Airport: 10 miles
* Approx. Taxi Cost: $30
* Approx. Ride Share Cost: $21
* Approx. Airport Shuttles Cost: $30-85
* Approx. Private Car Cost: $180

DoubleTree Suites by Hilton Hotel Tucson Airport provides a shuttle service from the airport (fee may be applicable)
Desert Diamond Casino Hotel provides a shuttle service from the airport (fee may be applicable)

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

United States - Hotels in the United States are generally local or international chains of standard quality with a variety of amenities. Locally owned properties may have features that encompass the style of the region. Hotels in the National Park regions often provide limited amenities and due to limited outdoor lighting in the evenings, a flashlight is recommended. Many hotels require a credit card at check-in to cover incidentals.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Mexico - Some hotels do not provide safe deposit boxes.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: North America

Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $5-7 per person per day, US $3 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Hotel porters: Included

Mexico - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often do not include a service charge. 15% is customary for good service.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Mexico - The Mexican Peso is the currency of Mexico.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Mexico - Large shops and hotels will typically have full credit card services, available often with a favorable exchange rate. Small vendors will typically only accept cash but might take small denomination US bills.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Mexico - From street vendors to bustling markets travel in Mexico provides ample opportunities for shopping. Prices can be listed in either Mexican Pesos or in US Dollars. If you are ever unsure, do not hesitate to ask. Bartering with vendors is acceptable varying on region; however, when dealing with indigenous communities it is often seen as insulting. Ironwood carvings in San Carlos and Mata Ortiz pottery in Nuevos Casas Grandes are good regional buys. El Fuerte is known for its beautiful palm hats, woven rugs and hammocks. The Tarahumara people make a variety of baskets and handicrafts.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Mexico - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Mexico, there are significant issues with theft against tourists in public places. Always keep valuables in a safe place and avoid walking alone. It is advised that travelers avoid contact with children, including taking photographs, especially in rural areas. Passengers should not travel alone after dark. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
United States
  • General Emergency: 911

Mexico
  • Red Cross: 065
  • Federal Police: 1-800-4623-6346
  • Angeles Verdes (Tourism Emergency): 078
  • Ministry of Tourism (SECTUR): 555-250-0123
  • U.S. Embassy Mexico City: (52)(55)5080-2000
  • Australian Embassy Mexico City: (52)(55)1101-2200

Languages
United States - English is the local language.

Mexico - Spanish is the official language. Many indigenous languages are also spoken throughout the country.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

United States - No converters or transformers will be necessary for US residents when traveling anywhere within the United States.

Mexico - The voltage used is 120 volts.

Code of Conduct
United States - Americans tend to be very friendly and informal, even with strangers. Greetings are usually casual and speaking on a first name basis is common. A handshake is the customary greeting, especially upon first meetings. Casual attire is generally expected unless in a formal situation.

Mexico - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking is acceptable unless otherwise noted and is specifically prohibited on public transport and in cinemas and theaters. Shaking hands is the standard greeting. Normal courtesies should be observed. The Catholic Church is highly respected in the community, and jokes at the expense of the Church are considered to be in poor taste.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Mexico - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. It is advised to stick to food from reputable vendors. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - United States

Holidays 2024

Jan 1: New Year's Day
Jan 15: Martin Luther King, Jr. Day
Feb 19: President's Day
Mar 31: Easter Sunday
May 27: Memorial Day
Jun 19: Juneteenth Holiday
Jul 4: Independence Day
Sep 2: Labor Day
Oct 14: Columbus Day / Indigenous People Day
Nov 11: Veteran's Day
Nov 28: Thanksgiving Day
Dec 25: Christmas

Holidays 2025

Jan 1: New Year's Day
Jan 20: Martin Luther King, Jr. Day
Feb 17: President's Day
Apr 20: Easter
May 26: Memorial Day
Jul 4: Independence Day
Sep 1: Labor Day
Oct 13: Columbus Day / Indigenous People Day
Nov 11: Veteran's Day
Nov 27: Thanksgiving
Dec 25: Christmas

Holidays - Mexico

Holidays 2024

Jan 1: New Year's Day
Feb 5: Constitution Day
Mar 18: Birthday of Benito Juarez
Mar 28: Maundy Thursday
Mar 29: Good Friday
Mar 31: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla (Cinco de Mayo)
Sep 16: Independence Day
Oct 12: Dia de la Raza
Nov 1: All Saints Day
Nov 2: Dia de los Muertos
Nov 18: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day


Holidays 2025

Jan 1: New Year's Day
Feb 3: Constitution Day
Mar 17: Birthday of Benito Juarez
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 20: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla
Sep 16: Independence Day
Oct 12: Dia de la Raza
Nov 1: Día de Todos los Santos
Nov 17: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

10 Day Copper Canyon: Mexico & Tucson, December 2023
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I recently returned home after taking the Copper Canyon trip. I want to make some comments about our Tour Manager; he was exceptional! I have been on 16 Gate 1 trips, and I must say Edel was one of the best tour managers I have experienced, he was well organized and very helpful in taking time to make our free time filled with activities we might not have done on our own. He is very knowledgeable of the area and shared stories about the local people which helped me understand the history of the region. Edel helps making Gate 1 my continued travel company.

Guadalupe A.
7 Day Historical South, December 2023
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We enjoyed our tour very much. Our tour guide Mary Ann did an outstanding job. She was very engaging, informative and fun. We felt the value to price was amazing. This was our third Gate 1 tour and again, were not disappointed.

Sandra N.
7 Day Affordable Zion, Bryce Canyon, Arches & Grand Canyon National Parks, November 2023
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The trip was excellent. Vladimir and I had a great time exploring Zion, Bryce Canyon, Arches and the Grand Canyon national parks. And thanks to our guide Mr. Timothy . He is very knowledgeable and made us very comfortable and well organized trip. The same goes to our driver Brandi, she made the driving very safe. Also many many thanks to Gate ! for the wonderful Thanksgiving Dinner. Everybody in the group had a great celebration. Big cheers to Gate 1. Can't wait for the next one.

Marvie T.
8 Day Central Mexico with Oaxaca, November 2023
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Our tour guide, Bacho, was just wonderful. In addition to his knowledge about visited sites, he went the extra mile to make sure every single one of us was having a good time, always reaching out to whoever might be in need of something. He is a wonderful guide, and above all a wonderful caring human being. You are as lucky to have him, as we were.

Jacqueline B.
8 Day Musical Journey Through the South, November 2023
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This trip exceeded our expectations. Very rich in the history of music and very fun. Both our tour guide and driver, as well as the half day tour guides were thorough, fun, accommodating and flexible where needed. The New Orleans School of Cooking was a real highlight! Our tour guide even added a few prizes and birthday gifts for those with a birthday in the month we traveled. I am a travel agent and my clients have requested Gate 1, which I had never used. I will be using Gate 1 more in the future. This was a great value for all that was included.

Renita C.
9 Day Classic Hawaii with Kauai, November 2023
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I am writing to express my heartfelt appreciation for the outstanding service provided by Charles, our tour guide during the recent Hawaii trip. Having embarked on more than five Gate1 tours, I can confidently attest that Charles stands out as an exemplary guide, surpassing all my previous experiences. Charles demonstrated unparalleled organization and thoughtfulness from the moment we gathered in the lobby. His meticulous attention to detail was evident as he efficiently distributed itineraries, facilitated food orders, tagged our bags, and recorded our TSA PreCheck numbers. His professionalism set the tone for the journey, ensuring a smooth and enjoyable experience for all guests. During our orientation meeting, Charles gracefully guided us through the itinerary, fostering a warm sense of community among the group. His commitment to transparent communication was exceptional, promising daily printed itineraries and sending updates via text messages-a level of engagement I have not encountered in previous Gate1 trips and greatly appreciated. What truly sets Charles apart is his unwavering dedication to guest satisfaction. He patiently and courteously addressed repetitive questions, going above and beyond to accommodate the needs of our sizeable groups. Despite encountering challenges with certain individuals who struggled to adhere to safety guidelines, Charles remained composed and focused on ensuring everyone's well-being. Charles professionalism, attentiveness, and exceptional communication skills greatly enhanced our Hawaii trip. His unwavering commitment to guest comfort and safety exemplifies the highest standards of tour guiding. He is a true asset to Gate1 and contributed significantly to making this journey a memorable and enjoyable experience for all.

Teresa S.
9 Day Colonial Mexico, November 2023
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I would like to comment on the performance of our tour manager Bacho for the 9 day Colonial Mexico ( 11/2/23 to 11/12/23). He has done a super job as a tour guide. He even has gone beyond the requirements, for example he took us to tour around the neighborhood, and downtown during our free time. I really highly recommend him. He is an excellent tour guide, very nice, helpful, and very knowledgeable about History of Mexico.

Hung N.
8 Day Musical Journey Through the South, October 2023
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The 8 day musical journey itinerary is outstanding; full of information and fun; a quality tour. Tim is an exceptional tour manager - he is a natural - personable and professional, organized, informative, caring and the knowledge he brings to the tour about music, history, the locale/geography, and the professional relationships he has with local guides, hotel and event staff is impressive! I would choose a Gate1 tour facilitated by Tim even if it wasn't a tour I'd be naturally inclined to take because he would make it interesting and fun regardless. My brain is on overload with everything I learned and experienced. The tour driver Jimmie was personable, professional; he was engaging with the group; caring and I felt completely safe with him at the wheel and that's saying a lot for me as I don't like to "ride" with anyone LOL Five Stars for Tim and Jimmie as a team, they work beautifully together; what a blessing. It was easy to like these gentleman.

Susan N.
9 Day Eastern USA: Colonial, Revolutionary & Civil War History, October 2023
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My trip was wonderful! The tour manager, Joan, did a great job keeping us informed and on time for all events. She and the bus driver, Louis from Anderson, worked extremely well as a team. I saw everything promised and it was a great experience. I'm already spreading the news about Gate1's expertise - I want all my friends to register for a Gate1 tour.

Kathryn M.
10 Day Copper Canyon: Mexico & Tucson, October 2023
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The Gate1Travel trip to Copper Canyon and the Sea of Cortez was very unique and extremely informative. Our expert tour guide, Manuel, shared extensive knowledge of the culture (past & present), the land/agriculture/ancient sites, relevant history, and the people from unique tribes inhabiting the remote areas we visited. The views of Copper Canyon and the Sea of Cortez were both breathtaking, but I also loved staying in the charming boutique hotels in El Fuerte and Alamos, watching amazing performances by a broad range of very talented singers and dancers, seeing an incredible pottery demonstration, delighting in birdwatching (especially hummingbirds), hiking in the mountains, and cruising on the Sea of Cortez. It was a trip full of wonderful surprises and enjoyable fellow travelers. Manuel is a remarkable tour guide and I am grateful for his knowledge, his organizational skills, and his dedication to making this trip unforgettable. This trip will long be remembered.

Catherine T.
10 Day Classic New England Fall Foliage, October 2023
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We both enjoyed our recent trip through New England with group leader Kristi and driver Emil. We saw a variety of places historical and interesting, and even a touch of fall color. We must say Kristi was remarkable in her knowledge of the areas and places to see and even a bit of history. She was kind and very friendly and accommodated us older folk beautifully. I would travel with Kristi anywhere! Driver Emil was relatively quiet, but drove professionally and all aboard appreciated his smooth transportation. Emil knew the area well, too, and even made a quick stop here or there for a pretty view or interesting site.

Dennis F.
10 Day Copper Canyon: Mexico & Tucson, October 2023
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Our Gate 1 Tour of Mexico's Copper Canyon was fabulous and went way beyond our expectations. From the day we started until the day we ended, everything went so smoothly and we experienced so many wonderful opportunities to enjoy the beauty, culture, and history of the Copper Canyon area of Mexico. Adrian, our tour guide, was one of the best tour guides we have ever had with Gate 1. His organization and knowledge was superb! He made the trip so special for all of us. Thank you for continuing to give your clients the very best opportunities to see the world!

Jeanne F.
8 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton, September 2023
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It was a great trip! Our guide Michael was GREAT! Our driver Nathan was the Best driver we ever had! They both made our trip fun and memorable Nathan was always cleaning the windows making sure we could see all the amazing sights and Michael told us great information and stories and was always eager to help us all.

Tamara B.
8 Day Canyonlands, Arches & Mesa Verde National Parks, September 2023
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Adrienne was our tour director for the recent: Canyon Lands, Arches and Mesa Verdi tour. This email is to say that she was an outstanding, friendly, knowledgeable and detailed director and travel companion. She was able to let her personal excitement and experiences shine through every aspect of our trip. My wife Robin and I will sign up immediately for another tour with her as we enjoyed her style immensely and are so appreciative of her involvement in our Gate One experience. We were able to attend a Pueblo Field day experience where we were treated to visiting and talking with and observing a wide range of native arts, crafts which I believe was an extra she took advantage of one afternoon. She prepared us fully for our experience in communicating and enjoying this memorable visit. She was generous with her personal time, taking the time to get to know Robin and I and what we, in our backgrounds, brought to this experience from our individuals careers. I even had the time to tell her about my career as an American History teacher and the unique challenges of instructing today's students and had an opportunity to reflect on how this tour enhanced my career. She was personally interested in what we had to relate. I say Bravo to this tour and our especially cordial guide. I wanted you to know some specifics beyond any brief reflection of this venture. Thank you.

Eugene B.
8 Day Musical Journey Through the South, September 2023
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Our trip was made especially perfect because of Jane. She was so organized and helpful and had a great sense of humor along with a very infectious laugh. She took the time to accommodate everyone's needs and wants and never seemed to be impatient with any request. She thoroughly researched every place we went to and explained the history of each place. We went to excellent places of interest and I truly believe it was because of Jane that the trip was so great. We are new to Gate1 Travel but we intend to keep traveling with your company hopefully for a long long time.

Concetta H.
9 Day Classic Hawaii with Kauai, September 2023
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My trip to Hawaii (Oahu, Kona, & Kauai) was fantastic! Our tour guide, Kaleo, was outstanding and took care of us and made sure the trip was smooth and fun. He was always available if we had questions and became a friend we could enjoy throughout the trip. He was very knowledgeable and always had a smile to greet us. Loved his personalized "Treats" for us during the bus rides. The side trip were outstanding and the bus drivers were wonderful. I learned so much about the Islands and their culture and history. The group was warm and friendly and everyone enjoyed themselves. This was my first time to travel alone and I found other ladies that welcomed me in their group and we looked out for each other. I am looking forward to booking another trip with Gate 1.

Linda S.
9 Day Classic Hawaii with Kauai, September 2023
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It was great! It was awesome! Beautiful weather and love looking at the palm trees! Our tour guide was KALEO, he was great! Joe and I enjoyed every place we went, the hotels were very nice too! Our meals that were included were delicious!

Mary W.
9 Day Classic Hawaii with Kauai, September 2023
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After the Maui fire, Gate 1 did a fabulous job of contacting us, giving us our options regarding cancellation of the Maui tour segment and refunding the 3 day Maui portion was quick. Kaleo, our tour guide in HI was exceptional. He had several snack items for us with Hawaiian words for us to learn. He serenaded us with his wonderful singing. He was very detail oriented and gave us all the information we needed and so much history. He was very knowledgeable and a caring and genuine guy. He is a treasure for Gate1. We had a wonderful trip and we will use and recommend Gate 1. The accommodations, food and inter island transfers and bus rides were top notch. Thank you so much for making this a wonderful memory.

Paula P.
11 Day Pacific Northwest with Columbia River Gorge & Seattle, September 2023
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I just wanted to let you know what a wonderful trip I had. I had the best time. My tour guide Bobby is the one who makes this vacation in the Excellent category. He is very knowledgeable about the areas we are touring. He gives us recommendations on where to eat and what to see on our time on our own. I highly recommend Bobby to anybody who is going on a tour. He keeps the entire bus engaged and laughing. This was the 3rd trip with him and I am looking to going on my next vacation with Gate 1 travel with Bobby as the tour guide. You can't ask for a better person, tour guide for your company. Thank you for 3 wonderful vacations in the last 3 years and I am looking forward to more to come.

Gwyndolyn B.
8 Day Grand Canyon, Bryce Canyon, Capitol Reef & Zion National Parks, September 2023
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Our trip was great! Everything went as planned. The flights were on schedule and the tour was fabulous. Even the weather cooperated. Barbara, our tour guide and Bill, the bus driver were both outstanding. We couldn't have asked for a better trip. Visiting the national parks, Sedona and Monument Valley was awesome. Thanks to Gate 1 Travel for a most enjoyable trip.

Larry H.
8 Day Canyonlands, Arches & Mesa Verde National Parks, September 2023
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I would like to further comment on Dani and Amanda, our bus driver. Dani is an outstanding tour guide and person. We were all impressed with her knowledge of the area and her knowledge in general. She has an infectious positive and sunny personality. She and Amanda were good in solving any problems. I can't say enough good things about both. Amanda is an outstanding bus driver. She navigated the twisting, narrow roads expertly and handled the small-town roads really well in the large bus. She was always pleasant and friendly. They made a great team! It was a wonderful experience and trip.

Charles P.
7 Day Classic Wyoming & South Dakota Parks Including Yellowstone, September 2023
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I'm writing to give kudos to our tour coordinator, Adrienne. My wife and I just completed your 7 Day Classic Wyoming & South Dakota Parks tour. It was a wonderful trip and great experience. We were very impressed with Adrienne's exceptional knowledge of the area and the history of the struggles of the native Americans. Her knowledge clearly rivals that of local historians. Her sparkling personality enhanced the bountiful information she provided and her organization kept the tour on track and on schedule. Additionally, her harmonious interaction with our driver, Grace, created an exceptionally pleasant atmosphere. She did Gate 1 proud. This was our first Gate 1 trip, and we are already planning our next Gate 1 adventure.

Claude S.
7 Day Classic Wyoming & South Dakota Parks Including Yellowstone, September 2023
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Our trip was great! Adrienne P. was a fabulous tour guide. She told great stories, knew the history, was very knowledgeable about Yellowstone. She was well organized, and always gave ample time at our stops. I don't know of any issues, so she must have handled anything that came up! Grace, our bus driver was fabulous too. She was a careful driver, always felt safe as a passenger. She was good about making sure we all had water, and there was a bowl of candy available as we entered and left the bus!

Donald J.
13 Day Classic National Parks, September 2023
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The trip was fantastic! Our guide Elias went above and beyond to make sure we had a great experience and truly maximized our trip so we could see and learn as much as possible. He was also very good at problem-solving so we didn't miss a beat, like when our bus needed repair and another bus was waiting for us at our next stop so we could continue on. I can't say enough good things about him. Our bus driver, Stephanie, was also phenomenal and took very good care of us, always ensuring we got where we needed to go safely, our luggage was accounted for, and we had all the water we needed. I had a great time and will definitely be using Gate 1 again in the future.

Melanie W.
13 Day Classic National Parks, September 2023
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I loved our Classic National Parks Tour! The Parks were breathtaking, as expected. But what made the trip outstanding was our tour manager, Elias Klenner. This was our first trip with Gate 1, and we are impressed! Eli was both low-key and completely professional. This is a rare combination, and it was perfect four our group of 41 travelers. He was a always available, always helpful, and always cheerful. We especially appreciated the many videos about the parks we were to visit, shown to us in the comfort of our motorcoach. He gave us a wealth of additional insights into the parks, and into the communities we passed through on our way to, and between, each park. Even the musical CDs he played on occasion were perfect! Gate 1 receives an A on our report card!

Norna R.
8 Day Michigan's Lakes & Mackinac Island with Chicago, September 2023
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We had a nice time and was pleasantly surprised with Detroit and Chicago. I never expected these two cities to be so clean. If I had this trip to do over again, I would have spent at least an extra day in each city.

Roseann L.
9 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton with the Badlands, August 2023
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The trip to Yellowstone and Grand Tetons was wonderful. Our Tour Manager, Kathryn was the best manager I have ever had on any trip. She always had a little surprise in store for us and they were delightful. Kathryn was very knowledgeable about the area we were traveling through and often had a few insights over and above the basics. Kathryn was a teacher previously and her desire to educate her passengers was quite evident. Our driver was Alesia and she also did a wonderful job. She drove the bus with great care and was always ready to satisfy our needs such as cold water, temperature in the bus or anything else. She kept the bus spotless, kept the windows clean and clear so that photos came out great. I am very satisfied with this Gate 1 tour and will recommend Gate 1 to others.

John M.
7 Day Classic Wyoming & South Dakota Parks Including Yellowstone, August 2023
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This was the second Gate 1 trip I have taken and it did not disappoint. Certainly not in your control, but the weather was wonderful. Our tour guide was extremely knowledge about the area, what we would be seeing as well as the history of the area. Extremely attentive of all passengers. It was evident he spent hours working daily after the tour. The driver is who I would give the best credit for her driving skills. She would check to make sure the 2 single passengers were always on the bus. Of course the tour director counted to make sure all were on the bus. The bus was immaculately cleaned every day. Above and beyond the call of duty the windows were cleaned from all dirt and spots. This did not go unnoticed from all aboard the bus, it was greatly appreciated. I would love to have either one of your employees again.

Carol H.
8 Day Central Mexico with Oaxaca, August 2023
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The trip was great we had an awesome time! It was our first time traveling with Gate 1 so we didn't know what to expect but our guide Ivan was amazing!

Ronnie I.
9 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton with the Badlands, August 2023
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Our trip can be summed up in 2 words. "Amazing and Priceless". Kathryn and Colin went above and beyond for us to have such an extraordinary and safe trip. This was our first trip with Gate 1 but it will not be our last. We have been spreading the good word about Gate 1. Total satisfaction.

Michele K.
9 Day Classic Alaska, August 2023
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This is a great trip! Beautiful scenery and wildlife. Kacie, our tour manager, did a wonderful job. She has eagle eyes when spotting wildlife for you to see. Many opportunities to take fabulous pictures. Felt very relaxed on this trip. We had wonderful people that joined us, a fantastic driver in Hillary, and an excellent tour manager who was very informative about the whole Alaska heritage and area. Highly recommend this trip!

Sheryl H.
8 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton, July 2023
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Leslie is the reason this trip was FANTASTIC! She was kind, courteous and strove to meet everyone's needs, answered all questions, and provided an abundance of history and information about all the places we visited. She passed along interesting stories, told us where the best restaurants were, best angles to take photos of Rushmore, Crazy Horse, etc. and alerted us to animal sightings in Yellowstone. I could go on and on, but she is one of the best tour directors I have traveled with and I have toured with several other companies. She was approachable and personable. Put simply, Leslie is a KEEPER!

Susan M.
8 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton, June 2023
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Our Mt. Rushmore/Yellowstone/Grand Tetons trip was fabulous in every way. Our guide, Jolie, was charming, funny, extremely well-organized, and made each guest feel like a valuable part of the total experience. While we are very well-traveled, we were in absolute awe of the immense beauty of this part of our country. Our driver, Marc, was cautious, warm and very talented, constantly pointing out the amazing wildlife all around us, which we surely would have missed, were it not for his keen vision.

Bunny F.
8 Day Grand Canyon, Bryce Canyon, Capitol Reef & Zion National Parks, June 2023
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We had a FANTASTIC trip to the U.S. national parks (8 day tour) -- Grand Canyon, Bryce, Zion, Capital Reef, and to Monument Mountain and also Sedona. We were a small group of 13 people from all different parts of the country. We bonded well as a group and had terrific weather. But the most amazing thing of all was the beautiful scenery we saw on the trip! I felt we were able to get a sampling of what beauty there is in these parks. One of the best things about the trip was our tour leader, Lori. I've been on 5 or 6 escorted tours in my life, but I must honestly say that Lori was probably the best tour leader I've encountered. She was fun, knowledgeable, professional, and well organized. She would tell us important information as we traveled along in the bus, mixed in with videos, historical facts, etc. She passed out maps of the area trails we would be coming to and shared information about the trails. In between, there were corny jokes, anecdotal stories, and various commentary. I don't think there was a single person in our group that didn't recognize Lori's ease and professionalism in the tour director job she did! She single-handedly keep the shared information fun and informative! Thank you for this wonderful trip! I thoroughly enjoyed everything about the trip!

Susan K.
11 Day Pacific Northwest with Columbia River Gorge & Seattle, June 2023
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I have taken multiple escorted trips with several different travel companies. Many with Gate 1. I have never experienced a more loving friendly knowledgeable and dedicated tour director then Dani. She was from Day 1 warm welcoming down to earth caring and a phenomenal at handling multiple people in the most respectful and sometimes difficult situations. My husband and I traveled with our 10 year old grandson on the 11 day pacific Northwest tour on June 11 2023. The moment we entered the room for meet up at the hotel she knew our names before we introduced ourselves. She made us relaxed about her knowledge of the area and our grandchild's picky food choices. She went out of her way to make him feel special and specifically addressed his needs. I paid a high price last year for a family bridges tour with Tauck to make him feel comfortable with other children which we all enjoyed. After he finished this Gate 1 tour the only child with 36 other adults, he told us this was the best tour. She is an asset and a gem for your company. I will take another Gate 1 tour with Dani as our leader as I know it will be more then the places we visit but the feeling of being cared about like a member of my family. Kudos for hiring her and I will continue to sing her praises.

Gail W.
8 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton, June 2023
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Trip was phenomenal. Was beyond my expectations. My guide , Timothy and bus driver were outstanding. I would normally rate the trip a 10 on a scale of 1-10. But with Timothy and Jaron I have to rate the trip a 15. On a scale of 1-10.

Richard R.
9 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton with the Badlands, June 2023
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I just returned from my National Parks Vacation (Classic National Parks, Mt. Rushmore, Yellowstone and Grand Teton) with your company. I was with a group traveling from June 3rd through the 11th, and our tour guide's name was Adrienne. I wanted to take a few minutes to praise how fabulous Adrienne is and what a wonderful adventure she took us on. Adrienne knew so much about the places we visited and, with her knowledge of the American West, National Parks, Wildlife, and Native American Indian history, we were able to get immersed in the beauty and culture of the places we visited. She was well-organized, fun to be with, enthusiastic and engaging. Our vacation would not have been half as exciting if we did not have a tour guide as experienced and as friendly as Adrienne. In only a few days she was more than a tour guide to all of us, she became our friend. I look forward to traveling with Gate 1 in the future!

Tina R.
9 Day Classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton with the Badlands, June 2023
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Mount Rushmore Yellowstone and more. This trip was not good, oh no, it was great! Beyond expectations. You are converting a 50-time Grand Circle traveler to a Gate 1 traveler. I am in!!

Gordon S.
9 Day Pacific Northwest with Columbia River Gorge, May 2023
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Our trip to the Pacific Northwest With Columbia River Gorge was a very enjoyable trip. Everything about it was so well planned. We learned so much listening to our leader, Kathy, who was so knowledgeable and prepared. Kathy also had a wonderful sense of humor which made the trip a lot of fun. The Columbia River Gorge was beautiful to see, as were the Crater Lake National Park and the Redwood National and State Parks and the very interesting tour of San Francisco. We also had a very attentive and skillful bus driver who was excellent at handling the various types of roads we were on. We traveled in a big, comfortable, and beautiful bus. The hotels were all very good and the staff was very helpful. I especially liked the Riverside Inn in Grants Pass, Oregon with its beautiful view of the river. Thank you to Gate 1 for this very nice trip.

Martha M.
8 Day Grand Canyon, Bryce Canyon, Capitol Reef & Zion National Parks, May 2023
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I really enjoyed my trip full of beautiful sights, and I THINK, the best tour guide I have ever had. Eli kept us very well informed of our activities by outlining the up coming day the night before on the bus, then repeating facts the next morning. I knew what time to put the bags out daily and what time the bus would leave daily enabling me to set my own wake up time .I knew exactly where the breakfast room was located and where to find the bus each day. Our bus driver, BILL, was terrific. Very helpful in handling the bags, always at the exit of the bus to assist in stepping off the bus, plenty of water and each morning the bus sparkled inside and out with his care. It was obvious that Eli put a lot of time and effort in planning the information and entertainment we received daily while on the bus. We saw videos outlining the canyons and history of their formations. Also listened to stories, music that was big hits during my younger years so we all sang along. Meals provided by Gate 1 were all delicious and Eli gave us our chance to make selections the day before. Lunches on our own in town were easy with the suggestions Eli made before getting off the bus or as we drove thru town. The bus was very comfortable, with the temperature always right, and Eli scheduled bathroom stops just when I naturally realized I need one. So perfect. There was NOT ONE THING that Eli didn't prepare us for or events that I did not enjoy. I have traveled on many trips offered by Gate 1 thru the years and this Canyon tour with Eli at the helm was a CLASS E trip that will be in my memory and shared with my family and friends for the rest of my life. Thank you Gate 1 for hiring Eli as a tour guide.

Kathryn M.
12 Day Classic Hawaii with Kauai, April 2023
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This was one of the best trips of our lives! Charles "Kaleo" was super fantastic! We loved his passion for his islands home which was contagious. The beauty we experienced with not only the landscape, but the people living there, too. The accommodations were good and loved the hotel on Kaua'i! All Perfect locations! Good quantity of food and loved learning some of the Hawaiian language. On Oahu, we were just a block from the beach & across the street from the park & zoo. While the hotel was experiencing some Operational challenges with their elevators, etc., it was still delightful. Maui & the Big Island we're nice & great locations, as well. Hotel food was good , too. Excursions were great! Just the right amount of time for each with exception of the Aquarium on Maui. Think an additional hour (at least) could have been added to this excursion without any problem because there wasn't enough time to see the fantastic 3-D film on whales & still have time to check out everything else they had to Offer. Our tour manager was one of the best guides we've ever had! We loved Kaleo! His calm demeanor even through a few trying times was dealt with the utmost professionalism, kind & caring manner. He made arrangements for one of "Ohana" members in need of hospitalization, my husband in need of Medical care & went to urgent care. He managed to keep everything g running smoothly, efficiently, and packed a whole lot of fun into every day! Kaleo, we are so grateful to you for Making this a trip of a lifetime!!

Gayle N.
10 Day Copper Canyon: Mexico & Tucson, February 2023
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My main reason for providing this feedback is to praise our wonderful guide, Manuel. This was our 5th Gate1 adventure and Manuel was the best we've had so far. I nicknamed him "Professor". He was incredibly knowledgeable about every aspect of this region of Mexico. As a naturalist, he excelled in his knowledge of the flora and fauna of the region as well as the history, geography, geology and culture. He arranged for amazing entertainment that usually accompanied our dinners (either before or after). His walking tours were very informative. His organization skills were spot on as he kept our group on time, safe and healthy. No one got sick under his guidance as we were all well informed about the need for timeliness, when and where we could eat/drink safely. His personality was well received by the group adding some humor and wit to the mix. He's been a guide for a long time and his experience really showed. Truly an exceptional guide and I hope Gate1 treats him well!

Marc D.
9 Day Colonial Mexico, October 2022
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I will run out of superlatives trying to describe our first Gate 1 trip, to Colonial Mexico. In short, it was extraordinary. All the challenges of beginning the tour in Mexico City during a Grand Prix Formula 1, a country-wide celebration of Dia de Los Muertes, and a big Futball playoff were handled with grace and patience by our Tour Manager "Bacho". Every excursion, every logistical challenge, every pre-arranged meal was smooth and easy for everyone. Bacho made sure we were all cared for, and even more importantly his warm hospitality created an enjoyable traveling "family" that fostered many new friendships and connections within the group. The bonus for us was being in Mexico celebrating Dia de Los Muertes with each community we visited. Beautiful colors, beautiful costumes, fiestas....it will be a cherished memory! Though our very first Gate 1 tour, it most certainly won't be our last. Muchas Gracias Gate 1!

Martha R.
8 Day Zion, Bryce Canyon & Grand Canyon National Parks, October 2022
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This was our first experience with Gate1, we were very impressed. From the accommodations, the food, and sights we were extremely pleased. The most impressive was Skye our tour guide. She was very knowledgeable about the sights, and information specific to the sight. Especially where to hike, specific trails etc. This was extremely helpful since we're not hikers. Skye kept us informed the entire length of the trip, we couldn't ask for a better guide. We would travel with her on all of our future adventures with Gate1.

Linda T.

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