14 Day South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise

From

$7549

Land Only

$8679*

Air & Land

14 Day South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise

From

$7549

Land Only

$8679*

Air & Land


Video
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Book By Jun 6, 2024 & Save!

2024 Dates & Prices Single Supplement: $2200
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Jun 06
Book After
Jun 06
Book By
Jun 06
Book After
Jun 06
Sep 13  (Sold Out) Punta Arenas Ventus Australis $7099 $7699 $8199* $8799*
Sep 21  (Sold Out) Punta Arenas Ventus Australis $7099 $7699 $8899* $9499*
Punta Arenas Ventus Australis $7549 $8149 $8679* $9279*
Oct 15  (Sold Out) Punta Arenas Ventus Australis $7899 $8499 $8979* $9579*
Oct 19  (Sold Out) Punta Arenas Stella Australis $7999 $8599 $9029* $9629*
Punta Arenas Stella Australis $7899 $8499 $9029* $9629*
Oct 31  (Sold Out) Punta Arenas Ventus Australis $8749 $9349 $9729* $10329*
Punta Arenas Stella Australis $8749 $9349 $9849* $10449*
Punta Arenas Ventus Australis $9549 $10149 $10649* $11249*
Punta Arenas Stella Australis $8749 $9349 $9829* $10429*
Nov 16  (Sold Out) Punta Arenas Ventus Australis $8999 $9599 $10029* $10629*
Punta Arenas Stella Australis $8749 $9349 $9829* $10429*
Punta Arenas Ventus Australis $8749 $9349 $9879* $10479*
Punta Arenas Stella Australis $8749 $9349 $9829* $10429*
Punta Arenas Ventus Australis $8749 $9349 $9849* $10449*
Dec 06  (Sold Out) Punta Arenas Stella Australis $9049 $9649 $10049* $10649*
Dec 10  (Sold Out) Punta Arenas Ventus Australis $8999 $9599 $10259* $10859*
Punta Arenas Stella Australis $8749 $9349 $10049* $10649*
Dec 18  (Sold Out) Punta Arenas Ventus Australis $8999 $9599 $11249* $11849*
Dec 22  (Sold Out) Punta Arenas Stella Australis $9099 $9699 $11349* $11949*
Punta Arenas Ventus Australis $9099 $9699 $10419* $11019*
Punta Arenas Stella Australis $8749 $9349 $10029* $10629*
Ushuaia Stella Australis $8599 $9199 $9859* $10459*
 
2025 Dates & Prices Single Supplement: $2200
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Jun 06
Book After
Jun 06
Book By
Jun 06
Book After
Jun 06
Jan 03  (Sold Out) Punta Arenas Ventus Australis $9299 $9899 $10579* $11179*
Jan 07  (Sold Out) Punta Arenas Stella Australis $9199 $9799 $10369* $10969*
Punta Arenas Ventus Australis $9099 $9699 $10229* $10829*
Ushuaia Ventus Australis $10499 $11099 $11629* $12229*
Jan 15  (Sold Out) Punta Arenas Stella Australis $9299 $9899 $10319* $10919*
Punta Arenas Ventus Australis $9299 $9899 $10429* $11029*
Punta Arenas Stella Australis $9099 $9699 $10179* $10779*
Ushuaia Stella Australis $10499 $11099 $11599* $12199*
Jan 27  (Sold Out) Punta Arenas Ventus Australis $9399 $9999 $10499* $11099*
Punta Arenas Stella Australis $9049 $9649 $10149* $10749*
Feb 04  (Sold Out) Punta Arenas Ventus Australis $9149 $9749 $10229* $10829*
Ushuaia Ventus Australis $10549 $11149 $11629* $12229*
Feb 08  (Sold Out) Punta Arenas Stella Australis $9099 $9699 $10229* $10829*
Feb 12  (Sold Out) Punta Arenas Ventus Australis $9149 $9749 $10229* $10829*
Punta Arenas Stella Australis $9099 $9699 $10229* $10829*
Punta Arenas Ventus Australis $9149 $9749 $10229* $10829*
Punta Arenas Stella Australis $9099 $9699 $10289* $10889*
Ushuaia Stella Australis $8649 $9249 $9819* $10419*
Punta Arenas Ventus Australis $9049 $9649 $10239* $10839*
Mar 04  (Sold Out) Punta Arenas Stella Australis $8749 $9349 $9939* $10539*
Ushuaia Stella Australis $10149 $10749 $11319* $11919*
Mar 08  (Sold Out) Punta Arenas Ventus Australis $8999 $9599 $10189* $10789*
Mar 12  (Sold Out) Punta Arenas Stella Australis $8099 $8699 $9289* $9889*
Ushuaia Stella Australis $8599 $9199 $9799* $10399*
Mar 16  (Sold Out) Punta Arenas Ventus Australis $8599 $9199 $9789* $10389*
Ushuaia Ventus Australis $9799 $10399 $10989* $11589*
Mar 24  (Sold Out) Punta Arenas Ventus Australis $7849 $8449 $9039* $9639*
Ushuaia Ventus Australis $8049 $8649 $9239* $9839*
Apr 02  (Sold Out) Ushuaia Ventus Australis $9099 $9699 $10289* $10889*
2024 Dates & Prices Single Supplement: $2300
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Jun 06
Book After
Jun 06
Book By
Jun 06
Book After
Jun 06
Sep 13  (Sold Out) Punta Arenas Ventus Australis $7249 $7849 $8349* $8949*
Sep 21  (Sold Out) Punta Arenas Ventus Australis $7249 $7849 $9049* $9649*
Punta Arenas Ventus Australis $7799 $8399 $8929* $9529*
Oct 15  (Sold Out) Punta Arenas Ventus Australis $8149 $8749 $9229* $9829*
Oct 19  (Sold Out) Punta Arenas Stella Australis $8249 $8849 $9279* $9879*
Punta Arenas Stella Australis $8099 $8699 $9229* $9829*
Oct 31  (Sold Out) Punta Arenas Ventus Australis $8949 $9549 $9929* $10529*
Punta Arenas Stella Australis $8949 $9549 $10049* $10649*
Punta Arenas Ventus Australis $9799 $10399 $10899* $11499*
Punta Arenas Stella Australis $8949 $9549 $10029* $10629*
Nov 16  (Sold Out) Punta Arenas Ventus Australis $9249 $9849 $10279* $10879*
Punta Arenas Stella Australis $8949 $9549 $10029* $10629*
Punta Arenas Ventus Australis $8999 $9599 $10129* $10729*
Punta Arenas Stella Australis $8949 $9549 $10029* $10629*
Punta Arenas Ventus Australis $8999 $9599 $10099* $10699*
Dec 06  (Sold Out) Punta Arenas Stella Australis $9249 $9849 $10249* $10849*
Dec 10  (Sold Out) Punta Arenas Ventus Australis $9249 $9849 $10509* $11109*
Punta Arenas Stella Australis $8949 $9549 $10249* $10849*
Dec 18  (Sold Out) Punta Arenas Ventus Australis $9249 $9849 $11499* $12099*
Dec 22  (Sold Out) Punta Arenas Stella Australis $9299 $9899 $11549* $12149*
Punta Arenas Ventus Australis $9349 $9949 $10669* $11269*
Punta Arenas Stella Australis $8949 $9549 $10229* $10829*
Ushuaia Stella Australis $8849 $9449 $10109* $10709*
 
2025 Dates & Prices Single Supplement: $2300
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Jun 06
Book After
Jun 06
Book By
Jun 06
Book After
Jun 06
Jan 03  (Sold Out) Punta Arenas Ventus Australis $9599 $10199 $10879* $11479*
Jan 07  (Sold Out) Punta Arenas Stella Australis $9449 $10049 $10619* $11219*
Punta Arenas Ventus Australis $9399 $9999 $10529* $11129*
Ushuaia Ventus Australis $10799 $11399 $11929* $12529*
Jan 15  (Sold Out) Punta Arenas Stella Australis $9549 $10149 $10569* $11169*
Punta Arenas Ventus Australis $9549 $10149 $10679* $11279*
Punta Arenas Stella Australis $9349 $9949 $10429* $11029*
Ushuaia Stella Australis $10749 $11349 $11849* $12449*
Jan 27  (Sold Out) Punta Arenas Ventus Australis $9649 $10249 $10749* $11349*
Punta Arenas Stella Australis $9299 $9899 $10399* $10999*
Feb 04  (Sold Out) Punta Arenas Ventus Australis $9399 $9999 $10479* $11079*
Ushuaia Ventus Australis $10799 $11399 $11879* $12479*
Feb 08  (Sold Out) Punta Arenas Stella Australis $9299 $9899 $10429* $11029*
Feb 12  (Sold Out) Punta Arenas Ventus Australis $9399 $9999 $10479* $11079*
Punta Arenas Stella Australis $9299 $9899 $10429* $11029*
Punta Arenas Ventus Australis $9399 $9999 $10479* $11079*
Punta Arenas Stella Australis $9299 $9899 $10489* $11089*
Ushuaia Stella Australis $8849 $9449 $10019* $10619*
Punta Arenas Ventus Australis $9299 $9899 $10489* $11089*
Mar 04  (Sold Out) Punta Arenas Stella Australis $8999 $9599 $10189* $10789*
Ushuaia Stella Australis $10399 $10999 $11569* $12169*
Mar 08  (Sold Out) Punta Arenas Ventus Australis $9199 $9799 $10389* $10989*
Mar 12  (Sold Out) Punta Arenas Stella Australis $8349 $8949 $9539* $10139*
Ushuaia Stella Australis $8849 $9449 $10049* $10649*
Mar 16  (Sold Out) Punta Arenas Ventus Australis $8849 $9449 $10039* $10639*
Ushuaia Ventus Australis $10049 $10649 $11239* $11839*
Mar 24  (Sold Out) Punta Arenas Ventus Australis $8049 $8649 $9239* $9839*
Ushuaia Ventus Australis $8249 $8849 $9439* $10039*
Apr 02  (Sold Out) Ushuaia Ventus Australis $9299 $9899 $10489* $11089*
2024 Dates & Prices Single Supplement: $2350
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Jun 06
Book After
Jun 06
Book By
Jun 06
Book After
Jun 06
Sep 13  (Sold Out) Punta Arenas Ventus Australis $7499 $8099 $8599* $9199*
Sep 21  (Sold Out) Punta Arenas Ventus Australis $7499 $8099 $9299* $9899*
Punta Arenas Ventus Australis $8099 $8699 $9229* $9829*
Oct 15  (Sold Out) Punta Arenas Ventus Australis $8399 $8999 $9479* $10079*
Oct 19  (Sold Out) Punta Arenas Stella Australis $8499 $9099 $9529* $10129*
Punta Arenas Stella Australis $8299 $8899 $9429* $10029*
Oct 31  (Sold Out) Punta Arenas Ventus Australis $9149 $9749 $10129* $10729*
Punta Arenas Stella Australis $9149 $9749 $10249* $10849*
Punta Arenas Ventus Australis $9999 $10599 $11099* $11699*
Punta Arenas Stella Australis $9149 $9749 $10229* $10829*
Nov 16  (Sold Out) Punta Arenas Ventus Australis $9449 $10049 $10479* $11079*
Punta Arenas Stella Australis $9149 $9749 $10229* $10829*
Punta Arenas Ventus Australis $9199 $9799 $10329* $10929*
Punta Arenas Stella Australis $9149 $9749 $10229* $10829*
Punta Arenas Ventus Australis $9199 $9799 $10299* $10899*
Dec 06  (Sold Out) Punta Arenas Stella Australis $9449 $10049 $10449* $11049*
Dec 10  (Sold Out) Punta Arenas Ventus Australis $9449 $10049 $10709* $11309*
Punta Arenas Stella Australis $9149 $9749 $10449* $11049*
Dec 18  (Sold Out) Punta Arenas Ventus Australis $9449 $10049 $11699* $12299*
Dec 22  (Sold Out) Punta Arenas Stella Australis $9499 $10099 $11749* $12349*
Punta Arenas Ventus Australis $9549 $10149 $10869* $11469*
Punta Arenas Stella Australis $9149 $9749 $10429* $11029*
Ushuaia Stella Australis $9049 $9649 $10309* $10909*
 
2025 Dates & Prices Single Supplement: $2350
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Jun 06
Book After
Jun 06
Book By
Jun 06
Book After
Jun 06
Jan 03  (Sold Out) Punta Arenas Ventus Australis $9749 $10349 $11029* $11629*
Jan 07  (Sold Out) Punta Arenas Stella Australis $9649 $10249 $10819* $11419*
Punta Arenas Ventus Australis $9549 $10149 $10679* $11279*
Ushuaia Ventus Australis $10949 $11549 $12079* $12679*
Jan 15  (Sold Out) Punta Arenas Stella Australis $9749 $10349 $10769* $11369*
Punta Arenas Ventus Australis $9699 $10299 $10829* $11429*
Punta Arenas Stella Australis $9549 $10149 $10629* $11229*
Ushuaia Stella Australis $10949 $11549 $12049* $12649*
Jan 27  (Sold Out) Punta Arenas Ventus Australis $9799 $10399 $10899* $11499*
Punta Arenas Stella Australis $9549 $10149 $10649* $11249*
Feb 04  (Sold Out) Punta Arenas Ventus Australis $9599 $10199 $10679* $11279*
Ushuaia Ventus Australis $10999 $11599 $12079* $12679*
Feb 08  (Sold Out) Punta Arenas Stella Australis $9549 $10149 $10679* $11279*
Feb 12  (Sold Out) Punta Arenas Ventus Australis $9599 $10199 $10679* $11279*
Punta Arenas Stella Australis $9549 $10149 $10679* $11279*
Punta Arenas Ventus Australis $9599 $10199 $10679* $11279*
Punta Arenas Stella Australis $9549 $10149 $10739* $11339*
Ushuaia Stella Australis $9049 $9649 $10219* $10819*
Punta Arenas Ventus Australis $9499 $10099 $10689* $11289*
Mar 04  (Sold Out) Punta Arenas Stella Australis $9199 $9799 $10389* $10989*
Ushuaia Stella Australis $10599 $11199 $11769* $12369*
Mar 08  (Sold Out) Punta Arenas Ventus Australis $9399 $9999 $10589* $11189*
Mar 12  (Sold Out) Punta Arenas Stella Australis $8599 $9199 $9789* $10389*
Ushuaia Stella Australis $9049 $9649 $10249* $10849*
Mar 16  (Sold Out) Punta Arenas Ventus Australis $9149 $9749 $10339* $10939*
Ushuaia Ventus Australis $10349 $10949 $11539* $12139*
Mar 24  (Sold Out) Punta Arenas Ventus Australis $8299 $8899 $9489* $10089*
Ushuaia Ventus Australis $8549 $9149 $9739* $10339*
Apr 02  (Sold Out) Ushuaia Ventus Australis $9549 $10149 $10739* $11339*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival/departure transfers, but does include flights Buenos Aires-El Calafate & Ushuaia-Buenos Aires, or vise versa.

Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM.

Due to potentially late evening arrivals from Ushuaia or El Calafate to Buenos Aires on day 13, passengers departing Buenos Aires on day 14 should select flights that depart no earlier than 9 AM.

Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure.

The route and program may vary according to weather conditions, season changes and safety issues.

While sailing with Australis, passengers are subject to the cruise line's Terms & Conditions which can be viewed at: M/V Ventus Australis Passage Contract or M/V Stella Australis Passage Contract


Accommodation Details:
Triples are not available.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

This is an active trip. Our small group covers a lot of ground each day. Expect to spend four to five hours on your feet during tours. Some of our tours will require walking over uneven surfaces or up and down steep slopes. Excursions during the cruise portion require clothing for cold weather. Some days will require long transfers by shuttle bus. This tour is not recommended for people who have difficulty walking. This is a Small Group program. For more information, click here.

Accommodation Details





Room 1


Additional Nights

Flight Details



Package Includes

  • Small groups of maximum 22 travelers guaranteed
  • Round trip flights Miami-Buenos Aires, Buenos Aires-Miami
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • All intra-flights: Buenos Aires-El Calafate & Ushuaia-Buenos Aires, or vise versa
  • 12 nights First Class accommodations
  • Hotel taxes, fees & service charges
  • Hotel & cruise porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 27 meals: 12 breakfasts, 6 lunches, 9 dinners
  • Sightseeing per itinerary in modern air-conditioned vehicles
  • Services of English-speaking tour manager
  • Comprehensive, guided sightseeing and entrance fees per itinerary
  • Active itinerary with unique cultural features

Tour Highlights

Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.

  • Tour of cosmopolitan Buenos Aires, the sophisticated "Paris of South America"
  • Enjoy tango lessons with professional Argentine tango dancers
  • Travel to the Perito Moreno Glacier at Los Glaciares National Park, a UNESCO World Heritage Site
  • Visit Torres del Paine National Park, one of the most impressive sights in the Southern Hemisphere
  • Tour Puerto Natales, center of Chilean Patagonia, on the shores of the Senoret Channel
  • Discover Patagonia's astonishing scenery and magnificent glaciers on a four-night expedition cruise to Southern Patagonia and Tierra del Fuego

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This is an active trip. Our small group covers a lot of ground each day. Expect to spend four to five hours on your feet during tours. Some of our tours will require walking over uneven surfaces or up and down steep slopes. Excursions during the cruise portion require clothing for cold weather. Some days will require long transfers by shuttle bus. This tour is not recommended for people who have difficulty walking. This is a Small Group program. For more information, click here.
Book Now!

Select departures may operate in the reverse direction.

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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1 - Depart for Argentina
Depart for Argentina

DAY 2 - Arrive in Buenos Aires
Arrive in cosmopolitan Buenos Aires; transfer to your hotel. The city's beauty is apparent as you drive through this 19th century "Paris of South America" with its elegant architecture, wide tree-lined boulevards, striking monuments and sprawling parks. The rest of the day is yours to get acquainted with this city that has a distinct European flavor. Tonight, enjoy dinner with your fellow travelers and Tour Manager to celebrate your arrival in Argentina. We recommend that you select flights which arrive no later than 4 PM
Overnight: Buenos Aires
Meals: Dinner

DAY 3 - Tour Buenos Aires, Tango Lessons
Discover the city's highlights this morning on a tour that includes the Plaza de Mayo, Metropolitan Cathedral and Casa Rosada (government palace); see the balcony where Eva and Juan Peron made their speeches. Then, on to the colorful La Boca neighborhood, a working class barrio, and the old quarters of San Telmo and Caminito, a mix of colonial style homes, narrow lanes, artists' lofts and very trendy cafes. Drive to the Recoleta Cemetery, final resting place of many of the wealthiest and most important Argentine historical figures. The grounds here cover more than four city blocks, filled with tombs adorned by works of local and international sculptors, and more than 6,400 mausoleums including the tomb of Eva "Evita" Peron, always heaped with flowers and letters from adoring fans. Spend the rest of the afternoon exploring some of Buenos Aires neighborhoods and fabulous collection of shops before this evening's tango lesson with professional Argentine Tango dancers. The evening is at leisure to discover the vibrant nightlife or, join the group for an optional Argentine Dinner and Tango Show at famed Café de los Angelitos
Optional: Buenos Aires Dinner & Tango Show
Overnight: Buenos Aires
Meals: Breakfast

DAY 4 - Buenos Aires to El Calafate
This morning, depart Buenos Aires and fly to contrasting El Calafate, a small city strategically nestled on the shores of Lago Argentino, named for the berry that, once eaten, guarantees your return to Patagonia. This once quaint city, gateway to Los Glaciares National Park and the great Perito Moreno Glacier, is dotted with shops, restaurants and cute cafes that perfectly combine leisure and adventure. Arrive in El Calafate in the evening
Overnight: El Calafate
Meals: Breakfast

DAY 5 - Excursion to the Perito Moreno Glacier, Los Glaciares National Park
An unforgettable day filled with astonishing scenery as you travel to the Perito Moreno Glacier at Los Glaciares National Park, declared a World Heritage Site by UNESCO. This park, established in 1937, is the largest ice cap outside of Antarctica and Greenland with an ice field that controls the world's third largest reserve of fresh water. You'll observe the glacier's massive ice wall, almost 3 miles wide and over 240 feet high above the lake's surface, from a cliffside promenade that overlooks the constantly shifting ice. The easy access to this site has crowned Perito Moreno as one of the most visited glaciers in the world. Afterwards, return to El Calafate
Overnight: El Calafate
Meals: Breakfast

DAY 6 - Chile Border Crossing, Torres del Paine National Park
Today, travel from El Calafate to Torres del Paine National Park in Chile with its soaring granite pillars above the Patagonia steppe, dominating the landscape of what may be South America's finest national park and surely one of the most impressive sights in the Southern Hemisphere. The main attractions of this National Park are its world-famous mountains and glaciers, as seen on hundreds of photos of Chile. Proceed to the Chile border crossing. After clearing immigration and customs, proceed to your hotel and arrive in time for lunch. In the afternoon, drive through the rugged terrain of the National's Park's far eastern region to Laguna Azul. On arrival, embark on a walk and admire views of the iconic three towers. Take in the inspiring landscape with its jagged peaks, azure lakes, emerald forests, thundering waterfalls and roaring rivers. Tonight, dinner is at the hotel
Overnight: Torres del Paine
Meals: Breakfast, Lunch, Dinner

DAY 7 - Full Day Torres del Paine Tour
Be prepared for magnificent panoramas as you make your way into breathtaking Torres del Paine National Park, a 700-square-mile World Biosphere Reserve. Begin with a hike towards Cuernos View Point. Along the way, explore Salto Grande waterfall, where the water from the turquoise Lake Nordenskjold flows through to Lake Pehoe. The path is ideal to appreciate the flora with Paine Grande Mountain dominating the scenery. Following lunch, continue west towards Grey Lake. Take a guided walk across hanging bridges into the dark Patagonian forest before arriving to Lago Grey beach. Weather permitting, you will observe Grey Glacier in the distance, an enormous wall of ice over three miles wide. At dinner tonight, share memories of this fabulous day
Overnight: Torres del Paine
Meals: Breakfast, Lunch, Dinner

DAY 8 - Morning Hike in Torres del Paine, Discover Puerto Natales
This morning, depart for a hike and practice identifying the unique flora and fauna of Patagonia. Have lunch at your hotel before a scenic drive from Torres del Paine to Puerto Natales. En route, stop at Lago Sarmiento with its deep blue water. The area boasts stunning views of Paine Massif. Located on the shores of the Senoret Channel, Puerto Natales was once a hub of Chile's thriving ranching industry in the early 20th century. It now serves as a thriving adventure sports center and the geographical and cultural center of Chilean Patagonia. View the old fashioned corrugated tin houses strung shoulder to shoulder in the colorful downtown, a relic from the past, now contrasted by modern shops selling outdoor sports gear and gourmet restaurants. Tonight, join your fellow travelers for dinner at the hotel
Overnight: Puerto Natales
Meals: Breakfast, Lunch, Dinner

DAY 9 - Embarkation on the Patagonia Cruise
Travel to Punta Arenas, the thriving capitol city of Chile's southernmost region at the edge of the Strait of Magellan. Embark the Patagonian expedition cruise ship where you'll be welcomed on board by the friendly crew with time to get ready for tonight's dinner. Afterwards, the ship sets sail as you begin your great adventure. The journey will take you through the Strait of Magellan and Beagle Channel to explore one of the most breathtaking wilderness regions in the world: Southern Patagonia and Tierra del Fuego
Overnight: Patagonia Cruise
Meals: Breakfast, Dinner

DAY 10 - Sail to Ainsworth Bay and Tuckers Islets
At dawn, the ship navigates through the Almirantazgo Sound, arriving at Ainsworth Bay within Alberto de Agostini National Park. This is the perfect spot from which to see the Marinelli Glacier descending from the Darwin Mountain Range in the distance and to appreciate how the land returns to life after glacial retreat. Here, walk to a beaver dam in the stunning subpolar Magellan Forest. Whether on the beach or the island, there's a good chance of sighting Southern Elephant Seals. (Please bear in mind that sightings cannot be guaranteed due to the colony's unpredictable movements.) Later, sail to Tuckers Islets,* and after lunch, board well-equipped Zodiac boats to get close to a colony of Magellanic Penguins (indigenous to the Southern Hemisphere) and cormorants
*In September and April, this excursion is replaced by a short walk to a nearby glacier at Brookes Bay.
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 11 - Pia Glacier and the Beagle Channel
Navigate along the northwest arm of the Beagle Channel today before disembarking at Pia Fjord. From there, a short hike takes you to a panoramic viewpoint from where you can enjoy spectacular views of the awe-inspiring Pia Glacier, whose main tongue extends from the mountaintops all the way down to the sea. After this extraordinary experience, continue your voyage along the Beagle Channel through the majestic Glacier Alley
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 12 - Wulaia Bay and Cape Horn
Go ashore this morning at historic Wulaia Bay, originally the site of one of the region's largest Yamana aboriginal settlements. Charles Darwin landed here in 1833 during his famous voyage on the HMS Beagle; this area is also renowned for the mesmerizing beauty of its vegetation and geography. Then take a walk through the enchanting Magellan Forest of lengas, coigües, canelos, ferns, and other endemic vegetation, to reach a panoramic viewpoint. In the afternoon, the ship sails through the Murray Channel and Nassau Bay to reach Cape Horn National Park, where (weather permitting) you go ashore. Legendary Cape Horn, discovered in 1616, is a sheer 1,394-foot high rocky promontory, declared a World Biosphere Reserve by UNESCO in 2005. For many years, Cape Horn was an important navigation route between the Pacific and the Atlantic, often referred to as the 'End of the Earth'. At tonight's dinner on board, say thanks to the captain and crew on the M/V Stella Australis
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 13 - Disembarkation and Flight to Buenos Aires
Disembarkation this morning in Ushuaia, and transfer to the airport for your flight to Buenos Aires. On your last night in Argentina, share memories of your fabulous journey through Patagonia during dinner and bid goodbye to your Tour Manager
Overnight: Buenos Aires
Meals: Breakfast, Dinner

DAY 14 - Depart Argentina
Transfer to the airport for your departure flight
Meals: Breakfast


All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, often unpredictable until the last moment, roads, routes, and sites may be amended.

DAY 1 - Depart for Argentina
Depart for Argentina

DAY 2 - Arrive in Buenos Aires
Arrive in cosmopolitan Buenos Aires and transfer to your hotel. The city's beauty is apparent as you drive through this 19th century "Paris of South America" with its elegant architecture, wide tree-lined boulevards, striking monuments and sprawling parks. The rest of the day is yours to get acquainted with this city that has a distinct European flavor. Tonight, attend an orientation meeting with your Tour Manager at approximately at 6 PM, followed by dinner. We recommend that you select flights which arrive in your destination no later than 4 PM
Overnight: Buenos Aires
Meals: Dinner

DAY 3 - Tour Buenos Aires, Tango Lessons
Discover the city's highlights this morning on a tour that includes the Plaza de Mayo, Metropolitan Cathedral and Casa Rosada (government palace); see the balcony where Eva and Juan Peron made their speeches. Then, on to the colorful La Boca neighborhood, a working class barrio, and the old quarters of San Telmo and Caminito, a mix of colonial style homes, narrow lanes, artists' lofts and trendy cafes. Drive to Recoleta Cemetery, final resting place of many of the wealthiest and most important Argentine historical figures. The grounds here cover more than four city blocks, filled with tombs and more than 6,400 mausoleums including the tomb of Eva "Evita" Peron. Spend the rest of the afternoon exploring some of Buenos Aires neighborhoods and fabulous collection of shops before this evening's tango lesson with professional Argentine tango dancers. The evening is at leisure to discover the vibrant nightlife, or join the optional Argentine Dinner and Tango Show at famed Café de los Angelitos
Optional: Buenos Aires Dinner & Tango Show
Overnight: Buenos Aires
Meals: Breakfast

DAY 4 - Flight to Ushuaia - Embarkation on the Patagonia Cruise
Depart Buenos Aires this morning and fly to the quaint town of Ushuaia at the southern tip of South America. Embark the Patagonian expedition cruise ship M/V Ventus Australis where you will be welcomed on board by the friendly crew. with time to get ready for tonight's dinner. Afterwards, the ship sets sail as you begin your great adventure. Traverse the Beagle Channel and cross from Argentine into Chilean territorial waters
Overnight: Patagonia Cruise
Meals: Breakfast, Dinner

DAY 5 - Cape Horn & Wulaia Bay
In the early morning, the ship sails through the Murray Channel and Nassau Bay to reach Cape Horn National Park, where (weather permitting) you go ashore. Legendary Cape Horn, discovered in 1616, is a sheer 1,394 foot high rocky promontory, declared a World Biosphere Reserve by UNESCO. For many years, Cape Horn was an important navigation route between the Pacific and the Atlantic, often referred to as the 'End of the Earth'. Then, continue to historic Wulaia Bay, originally the site of one of the region's largest Yamana indigenous settlements. Charles Darwin landed here in 1833 during his famous voyage on the HMS Beagle; this area is also renowned for the mesmerizing beauty of its vegetation and geography. Then, take a walk through the enchanting Magellan Forest of lengas, coigües, canelos, ferns, and other endemic flora, to reach a panoramic viewpoint
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 6 - Pia Glacier & Garibaldi Glacier
Navigate along the Beagle Channel through a section of Alberto de Agostini National Park, known as Glacier Alley. Continue your voyage along the northwest arm of the Beagle Channel, before disembarking at Pía Fjord. From there, a short hike takes you to a panoramic viewpoint from where you can admire spectacular views of the awe-inspiring Pía Glacier, whose main tongue extends from the mountaintops all the way down to the sea. Further west along the Beagle Channel, admire the beautiful teal ice of the Garibaldi Glacier
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 7 - Agostini Sound, Aguila Glacier & Condor Glacier
Experience an unforgettable day filled with astonishing scenery as you enter Agostini Sound. Marvel at stunning views of the Águila Glacier. In the afternoon, reach the Cóndor Glacier. If you are lucky, you may catch sight of the Andean Condor, the largest flying bird in the world. Take in the stunning beauty of the icy world around you
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 8 - Magdalena Island & Punta Arenas
After cruising overnight back into the Strait of Magellan, stop at Magdalena Island. Hike a path that leads though thousands of penguins and visit the small museum housed inside the vintage 1902 lighthouse. Then, continue sailing along the strait and disembark in Punta Arenas. From here, transfer to Puerto Natales, located on the shores of the Senoret Channel. Puerto Natales was once a hub of Chile's thriving ranching industry in the early 20th century. It now serves as a thriving adventure sports center and the geographical and cultural center of Chilean Patagonia. Spend the evening at leisure in this scenic town
Overnight: Puerto Natales
Meals: Breakfast, Dinner

DAY 9 - Discover Puerto Natales, Afternoon Hike in Torres del Paine
On a walking tour this morning, view the old-fashioned corrugated tin houses strung shoulder to shoulder in the colorful downtown, a relic from the past, now contrasted by modern shops selling outdoor sports gear and gourmet restaurants. Embark on a scenic drive from Puerto Natales to Torres del Paine. En route, stop at Lago Sarmiento with its deep blue water. The area boasts stunning views of Paine Massif. Arrive at your hotel in Torres del Paine in time for lunch. This afternoon, depart for a hike and practice identifying the unique flora and fauna of Patagonia. A walk along the shore of Laguna Inges, offers views of Monte Almirante rising to the north and Lake Nordenksjold to the south. Tonight, dinner is at the hotel
Overnight: Torres del Paine
Meals: Breakfast, Lunch, Dinner

DAY 10 - Full Day Torres del Paine Tour
Be prepared for magnificent panoramas as you make your way to Torres del Paine National Park, a 700-square-mile World Biosphere Reserve and one of the most unspoiled and beautiful nature preserves on Earth. The first experience of the day leads you on a short hike to Lago Grey Beach and Grey Glacier. This guided walk takes you across hanging bridges into the dark Patagonian forest before arriving to Lago Grey beach. View the electric blue icebergs that have broken off of Glacier Grey. From here, observe Grey Glacier in the distance, an enormous wall of ice over three miles wide. Walk along Serrano river where it is possible to spot birds such as the Magellanic Woodpecker, the Upland Goose and the Red Shoveler. After lunch at a local restaurant, return to Torres del Paine National Park to explore Salto Grande. From there you will be able to hike through a scenic trail that leads to the Horns lookout point. At dinner tonight, share memories of this fabulous day
Overnight: Torres del Paine
Meals: Breakfast, Lunch, Dinner

DAY 11 - Argentina Border Crossing, El Calafate
This morning, travel to Laguna Azul and be astounded with the natural beauty that surrounds you. Then, travel to the Argentina border crossing. En route, a box lunch will be provided. After clearing immigration and customs, continue to El Calafate, a small city strategically nestled on the shores of Lago Argentino. El Calafate is named for the berry that, once eaten, guarantees your return to Patagonia. This once quaint city, gateway to Los Glaciares National Park and the great Perito Moreno Glacier, is dotted with shops, restaurants and cute cafes. Get settled into your hotel and the rest of the day is yours. Tonight, dinner is at the hotel
Overnight: El Calafate
Meals: Breakfast, Lunch, Dinner

DAY 12 - Excursion to Perito Moreno Glacier, Los Glaciares National Park
An unforgettable day filled with astonishing scenery as you travel to Perito Moreno Glacier at Los Glaciares National Park, declared a World Heritage Site by UNESCO. This park, established in 1937, is the largest ice cap outside of Antarctica and Greenland with an ice field that controls the world's third largest reserve of fresh water. You will observe the glacier's massive ice wall, almost 3 miles wide and over 240 feet high above the lake's surface, from a cliffside promenade that overlooks the constantly shifting ice. The easy access to this site has crowned Perito Moreno as one of the most visited glaciers in the world. Afterwards, return to El Calafate
Overnight: El Calafate
Meals: Breakfast

DAY 13 - Flight to Buenos Aires
Today, bid farewell to El Calafate and transfer to the airport for your flight to Buenos Aires. On your last night in Argentina, share memories of your fabulous journey through Patagonia and bid goodbye to your Tour Manager
Overnight: Buenos Aires
Meals: Breakfast, Dinner

DAY 14 - Depart Argentina
Transfer to the airport for your departure flight
Meals: Breakfast


All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, often unpredictable until the last moment, roads, routes, and sites may be amended.

DAY 1 - Depart for Argentina
Depart for Argentina

DAY 2 - Arrive in Buenos Aires
Arrive in cosmopolitan Buenos Aires; transfer to your hotel. The city's beauty is apparent as you drive through this 19th century "Paris of South America" with its elegant architecture, wide tree-lined boulevards, striking monuments and sprawling parks. The rest of the day is yours to get acquainted with this city that has a distinct European flavor. Tonight, enjoy dinner with your fellow travelers and Tour Manager to celebrate your arrival in Argentina. We recommend that you select flights which arrive no later than 4 PM
Overnight: Buenos Aires
Meals: Dinner

DAY 3 - Tour Buenos Aires, Tango Lessons
Discover the city's highlights this morning on a tour that includes the Plaza de Mayo, Metropolitan Cathedral and Casa Rosada (government palace); see the balcony where Eva and Juan Peron made their speeches. Then, on to the colorful La Boca neighborhood, a working class barrio, and the old quarters of San Telmo and Caminito, a mix of colonial style homes, narrow lanes, artists' lofts and very trendy cafes. Drive to the Recoleta Cemetery, final resting place of many of the wealthiest and most important Argentine historical figures. The grounds here cover more than four city blocks, filled with tombs adorned by works of local and international sculptors, and more than 6,400 mausoleums including the tomb of Eva "Evita" Peron, always heaped with flowers and letters from adoring fans. Spend the rest of the afternoon exploring some of Buenos Aires neighborhoods and fabulous collection of shops before this evening's tango lesson with professional Argentine Tango dancers. The evening is at leisure to discover the vibrant nightlife or, join the group for an optional Argentine Dinner and Tango Show at famed Café de los Angelitos
Optional: Buenos Aires Dinner & Tango Show
Overnight: Buenos Aires
Meals: Breakfast

DAY 4 - Buenos Aires to El Calafate
This morning, depart Buenos Aires and fly to contrasting El Calafate, a small city strategically nestled on the shores of Lago Argentino, named for the berry that, once eaten, guarantees your return to Patagonia. This once quaint city, gateway to Los Glaciares National Park and the great Perito Moreno Glacier, is dotted with shops, restaurants and cute cafes that perfectly combine leisure and adventure. Arrive in El Calafate in the evening
Overnight: El Calafate
Meals: Breakfast

DAY 5 - Excursion to the Perito Moreno Glacier, Los Glaciares National Park
An unforgettable day filled with astonishing scenery as you travel to the Perito Moreno Glacier at Los Glaciares National Park, declared a World Heritage Site by UNESCO. This park, established in 1937, is the largest ice cap outside of Antarctica and Greenland with an ice field that controls the world's third largest reserve of fresh water. You'll observe the glacier's massive ice wall, almost 3 miles wide and over 240 feet high above the lake's surface, from a cliffside promenade that overlooks the constantly shifting ice. The easy access to this site has crowned Perito Moreno as one of the most visited glaciers in the world. Afterwards, return to El Calafate
Overnight: El Calafate
Meals: Breakfast

DAY 6 - Chile Border Crossing, Torres del Paine National Park
Today, travel from El Calafate to Torres del Paine National Park in Chile with its soaring granite pillars above the Patagonia steppe, dominating the landscape of what may be South America's finest national park and surely one of the most impressive sights in the Southern Hemisphere. The main attractions of this National Park are its world-famous mountains and glaciers, as seen on hundreds of photos of Chile. Proceed to the Chile border crossing. After clearing immigration and customs, proceed to your hotel and arrive in time for lunch. In the afternoon, drive through the rugged terrain of the National's Park's far eastern region to Laguna Azul. On arrival, embark on a walk and admire views of the iconic three towers. Take in the inspiring landscape with its jagged peaks, azure lakes, emerald forests, thundering waterfalls and roaring rivers. Tonight, dinner is at the hotel
Overnight: Torres del Paine
Meals: Breakfast, Lunch, Dinner

DAY 7 - Full Day Torres del Paine Tour
Be prepared for magnificent panoramas as you make your way into breathtaking Torres del Paine National Park, a 700-square-mile World Biosphere Reserve. Begin with a hike towards Cuernos View Point. Along the way, explore Salto Grande waterfall, where the water from the turquoise Lake Nordenskjold flows through to Lake Pehoe. The path is ideal to appreciate the flora with Paine Grande Mountain dominating the scenery. Following lunch, continue west towards Grey Lake. Take a guided walk across hanging bridges into the dark Patagonian forest before arriving to Lago Grey beach. Weather permitting, you will observe Grey Glacier in the distance, an enormous wall of ice over three miles wide. At dinner tonight, share memories of this fabulous day
Overnight: Torres del Paine
Meals: Breakfast, Lunch, Dinner

DAY 8 - Morning Hike in Torres del Paine, Discover Puerto Natales
This morning, depart for a hike and practice identifying the unique flora and fauna of Patagonia. Have lunch at your hotel before a scenic drive from Torres del Paine to Puerto Natales. En route, stop at Lago Sarmiento with its deep blue water. The area boasts stunning views of Paine Massif. Located on the shores of the Senoret Channel, Puerto Natales was once a hub of Chile's thriving ranching industry in the early 20th century. It now serves as a thriving adventure sports center and the geographical and cultural center of Chilean Patagonia. View the old fashioned corrugated tin houses strung shoulder to shoulder in the colorful downtown, a relic from the past, now contrasted by modern shops selling outdoor sports gear and gourmet restaurants. Tonight, dinner is at the hotel
Overnight: Puerto Natales
Meals: Breakfast, Lunch, Dinner

DAY 9 - Embarkation on the Patagonia Cruise
Travel to Punta Arenas, the thriving capitol city of Chile's southernmost region at the edge of the Strait of Magellan. Embark the Patagonian expedition cruise ship where you'll be welcomed on board by the friendly crew with time to get ready for tonight's dinner. Afterwards, the ship sets sail as you begin your great adventure. The journey will take you through the Strait of Magellan and Beagle Channel to explore one of the most breathtaking wilderness regions in the world: Southern Patagonia and Tierra del Fuego
Overnight: Patagonia Cruise
Meals: Breakfast, Dinner

DAY 10 - Sail to Ainsworth Bay and Tuckers Islets
At dawn, the ship navigates through the Almirantazgo Sound, arriving at Ainsworth Bay within Alberto de Agostini National Park. This is the perfect spot from which to see the Marinelli Glacier descending from the Darwin Mountain Range in the distance and to appreciate how the land returns to life after glacial retreat. Here, walk to a beaver dam in the stunning subpolar Magellan Forest. Whether on the beach or the island, there's a good chance of sighting Southern Elephant Seals. (Please bear in mind that sightings cannot be guaranteed due to the colony's unpredictable movements.) Later, sail to Tuckers Islets,* and after lunch, board well-equipped Zodiac boats to get close to a colony of Magellanic Penguins (indigenous to the Southern Hemisphere) and cormorants
*In September and April, this excursion is replaced by a short walk to a nearby glacier at Brookes Bay.
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 11 - Pia Glacier and the Beagle Channel
Navigate along the northwest arm of the Beagle Channel today before disembarking at Pia Fjord. From there, a short hike takes you to a panoramic viewpoint from where you can enjoy spectacular views of the awe-inspiring Pia Glacier, whose main tongue extends from the mountaintops all the way down to the sea. After this extraordinary experience, continue your voyage along the Beagle Channel through the majestic Glacier Alley
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 12 - Wulaia Bay and Cape Horn
Go ashore this morning at historic Wulaia Bay, originally the site of one of the region's largest Yamana aboriginal settlements. Charles Darwin landed here in 1833 during his famous voyage on the HMS Beagle; this area is also renowned for the mesmerizing beauty of its vegetation and geography. Then take a walk through the enchanting Magellan Forest of lengas, coigües, canelos, ferns, and other endemic vegetation, to reach a panoramic viewpoint. In the afternoon, the ship sails through the Murray Channel and Nassau Bay to reach Cape Horn National Park, where (weather permitting) you go ashore. Legendary Cape Horn, discovered in 1616, is a sheer 1,394-foot high rocky promontory, declared a World Biosphere Reserve by UNESCO in 2005. For many years, Cape Horn was an important navigation route between the Pacific and the Atlantic, often referred to as the 'End of the Earth'. At tonight's dinner on board, say thanks to the captain and crew on the M/V Stella Australis
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 13 - Disembarkation and Flight to Buenos Aires
Disembarkation this morning in Ushuaia, and transfer to the airport for your flight to Buenos Aires. On your last night in Argentina, share memories of your fabulous journey through Patagonia during dinner and bid goodbye to your Tour Manager
Overnight: Buenos Aires
Meals: Breakfast, Dinner

DAY 14 - Depart Argentina
Transfer to the airport for your departure flight
Meals: Breakfast


All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, often unpredictable until the last moment, roads, routes, and sites may be amended.

DAY 1 - Depart for Argentina
Depart for Argentina

DAY 2 - Arrive in Buenos Aires
Arrive in cosmopolitan Buenos Aires and transfer to your hotel. The city's beauty is apparent as you drive through this 19th century "Paris of South America" with its elegant architecture, wide tree-lined boulevards, striking monuments and sprawling parks. The rest of the day is yours to get acquainted with this city that has a distinct European flavor. Tonight, attend an orientation meeting with your Tour Manager at approximately at 6 PM, followed by dinner. We recommend that you select flights which arrive in your destination no later than 4 PM
Overnight: Buenos Aires
Meals: Dinner

DAY 3 - Tour Buenos Aires, Tango Lessons
Discover the city's highlights this morning on a tour that includes the Plaza de Mayo, Metropolitan Cathedral and Casa Rosada (government palace); see the balcony where Eva and Juan Peron made their speeches. Then, on to the colorful La Boca neighborhood, a working class barrio, and the old quarters of San Telmo and Caminito, a mix of colonial style homes, narrow lanes, artists' lofts and trendy cafes. Drive to Recoleta Cemetery, final resting place of many of the wealthiest and most important Argentine historical figures. The grounds here cover more than four city blocks, filled with tombs and more than 6,400 mausoleums including the tomb of Eva "Evita" Peron. Spend the rest of the afternoon exploring some of Buenos Aires neighborhoods and fabulous collection of shops before this evening's tango lesson with professional Argentine tango dancers. The evening is at leisure to discover the vibrant nightlife, or join the optional Argentine Dinner and Tango Show at famed Café de los Angelitos
Optional: Buenos Aires Dinner & Tango Show
Overnight: Buenos Aires
Meals: Breakfast

DAY 4 - Flight to Ushuaia - Embarkation on the Patagonia Cruise
Depart Buenos Aires this morning and fly to the quaint town of Ushuaia at the southern tip of South America. Embark the Patagonian expedition cruise ship M/V Ventus Australis where you will be welcomed on board by the friendly crew. with time to get ready for tonight's dinner. Afterwards, the ship sets sail as you begin your great adventure. Traverse the Beagle Channel and cross from Argentine into Chilean territorial waters
Overnight: Patagonia Cruise
Meals: Breakfast, Dinner

DAY 5 - Cape Horn & Wulaia Bay
In the early morning, the ship sails through the Murray Channel and Nassau Bay to reach Cape Horn National Park, where (weather permitting) you go ashore. Legendary Cape Horn, discovered in 1616, is a sheer 1,394 foot high rocky promontory, declared a World Biosphere Reserve by UNESCO. For many years, Cape Horn was an important navigation route between the Pacific and the Atlantic, often referred to as the 'End of the Earth'. Then, continue to historic Wulaia Bay, originally the site of one of the region's largest Yamana indigenous settlements. Charles Darwin landed here in 1833 during his famous voyage on the HMS Beagle; this area is also renowned for the mesmerizing beauty of its vegetation and geography. Then, take a walk through the enchanting Magellan Forest of lengas, coigües, canelos, ferns, and other endemic flora, to reach a panoramic viewpoint
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 6 - Pia Glacier & Garibaldi Glacier
Navigate along the Beagle Channel through a section of Alberto de Agostini National Park, known as Glacier Alley. Continue your voyage along the northwest arm of the Beagle Channel, before disembarking at Pía Fjord. From there, a short hike takes you to a panoramic viewpoint from where you can admire spectacular views of the awe-inspiring Pía Glacier, whose main tongue extends from the mountaintops all the way down to the sea. Further west along the Beagle Channel, admire the beautiful teal ice of the Garibaldi Glacier
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 7 - Agostini Sound, Aguila Glacier & Condor Glacier
Experience an unforgettable day filled with astonishing scenery as you enter Agostini Sound. Marvel at stunning views of the Águila Glacier. In the afternoon, reach the Cóndor Glacier. If you are lucky, you may catch sight of the Andean Condor, the largest flying bird in the world. Take in the stunning beauty of the icy world around you
Overnight: Patagonia Cruise
Meals: Breakfast, Lunch, Dinner

DAY 8 - Magdalena Island & Punta Arenas
After cruising overnight back into the Strait of Magellan, stop at Magdalena Island. Hike a path that leads though thousands of penguins and visit the small museum housed inside the vintage 1902 lighthouse. Then, continue sailing along the strait and disembark in Punta Arenas. From here, transfer to Puerto Natales, located on the shores of the Senoret Channel. Puerto Natales was once a hub of Chile's thriving ranching industry in the early 20th century. It now serves as a thriving adventure sports center and the geographical and cultural center of Chilean Patagonia. Spend the evening at leisure in this scenic town
Overnight: Puerto Natales
Meals: Breakfast, Dinner

DAY 9 - Discover Puerto Natales, Afternoon Hike in Torres del Paine
On a walking tour this morning, view the old-fashioned corrugated tin houses strung shoulder to shoulder in the colorful downtown, a relic from the past, now contrasted by modern shops selling outdoor sports gear and gourmet restaurants. Embark on a scenic drive from Puerto Natales to Torres del Paine. En route, stop at Lago Sarmiento with its deep blue water. The area boasts stunning views of Paine Massif. Arrive at your hotel in Torres del Paine in time for lunch. This afternoon, depart for a hike and practice identifying the unique flora and fauna of Patagonia. A walk along the shore of Laguna Inges, offers views of Monte Almirante rising to the north and Lake Nordenksjold to the south. Tonight, dinner is at the hotel
Overnight: Torres del Paine
Meals: Breakfast, Lunch, Dinner

DAY 10 - Full Day Torres del Paine Tour
Be prepared for magnificent panoramas as you make your way to Torres del Paine National Park, a 700-square-mile World Biosphere Reserve and one of the most unspoiled and beautiful nature preserves on Earth. The first experience of the day leads you on a short hike to Lago Grey Beach and Grey Glacier. This guided walk takes you across hanging bridges into the dark Patagonian forest before arriving to Lago Grey beach. View the electric blue icebergs that have broken off of Glacier Grey. From here, observe Grey Glacier in the distance, an enormous wall of ice over three miles wide. Walk along Serrano river where it is possible to spot birds such as the Magellanic Woodpecker, the Upland Goose and the Red Shoveler. After lunch at a local restaurant, return to Torres del Paine National Park to explore Salto Grande. From there you will be able to hike through a scenic trail that leads to the Horns lookout point. At dinner tonight, share memories of this fabulous day
Overnight: Torres del Paine
Meals: Breakfast, Lunch, Dinner

DAY 11 - Argentina Border Crossing, El Calafate
This morning, travel to Laguna Azul and be astounded with the natural beauty that surrounds you. Then, travel to the Argentina border crossing. En route, a box lunch will be provided. After clearing immigration and customs, continue to El Calafate, a small city strategically nestled on the shores of Lago Argentino. El Calafate is named for the berry that, once eaten, guarantees your return to Patagonia. This once quaint city, gateway to Los Glaciares National Park and the great Perito Moreno Glacier, is dotted with shops, restaurants and cute cafes. Get settled into your hotel and the rest of the day is yours. Tonight, dinner is at the hotel
Overnight: El Calafate
Meals: Breakfast, Lunch, Dinner

DAY 12 - Excursion to Perito Moreno Glacier, Los Glaciares National Park
An unforgettable day filled with astonishing scenery as you travel to Perito Moreno Glacier at Los Glaciares National Park, declared a World Heritage Site by UNESCO. This park, established in 1937, is the largest ice cap outside of Antarctica and Greenland with an ice field that controls the world's third largest reserve of fresh water. You will observe the glacier's massive ice wall, almost 3 miles wide and over 240 feet high above the lake's surface, from a cliffside promenade that overlooks the constantly shifting ice. The easy access to this site has crowned Perito Moreno as one of the most visited glaciers in the world. Afterwards, return to El Calafate
Overnight: El Calafate
Meals: Breakfast

DAY 13 - Flight to Buenos Aires
Today, bid farewell to El Calafate and transfer to the airport for your flight to Buenos Aires. On your last night in Argentina, share memories of your fabulous journey through Patagonia and bid goodbye to your Tour Manager
Overnight: Buenos Aires
Meals: Breakfast, Dinner

DAY 14 - Depart Argentina
Transfer to the airport for your departure flight
Meals: Breakfast


All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, often unpredictable until the last moment, roads, routes, and sites may be amended.

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Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
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  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Buenos Aires Dinner & Tango Show

Tonight enjoy an excellent dinner and tango show in downtown Buenos Aires. This has become a favorite of local residents as well as visitors and is the ideal setting for a delicious dinner and an alluring tango show. The Tango displays complete cultural expression, a plot of myths, values and traditions.

Approximate tour duration is 3.5 hours.

Day #3 01 Jan 2024 - 31 Dec 2024 $79.00
01 Jan 2025 - 31 Dec 2025 $90.00
Buenos Aires Dinner & Tango Show Thumbnail
Buenos Aires Dinner & Tango Show

Tonight enjoy an excellent dinner and tango show in downtown Buenos Aires. This has become a favorite of local residents as well as visitors and is the ideal setting for a delicious dinner and an alluring tango show. The Tango displays complete cultural expression, a plot of myths, values and traditions.

Approximate tour duration is 3.5 hours.

Day #3 01 Jan 2024 - 31 Dec 2024 $79.00
01 Jan 2025 - 31 Dec 2025 $90.00
Buenos Aires Dinner & Tango Show Thumbnail
Buenos Aires Dinner & Tango Show

Tonight enjoy an excellent dinner and tango show in downtown Buenos Aires. This has become a favorite of local residents as well as visitors and is the ideal setting for a delicious dinner and an alluring tango show. The Tango displays complete cultural expression, a plot of myths, values and traditions.

Approximate tour duration is 3.5 hours.

Day #3 01 Jan 2025 - 31 Dec 2025 $90.00
Buenos Aires Dinner & Tango Show Thumbnail
Buenos Aires Dinner & Tango Show

Tonight enjoy an excellent dinner and tango show in downtown Buenos Aires. This has become a favorite of local residents as well as visitors and is the ideal setting for a delicious dinner and an alluring tango show. The Tango displays complete cultural expression, a plot of myths, values and traditions.

Approximate tour duration is 3.5 hours.

Day #3 01 Jan 2025 - 31 Dec 2025 $90.00
Buenos Aires Dinner & Tango Show Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Chile - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Chile - Chile's Torres del Paine National Park ranges in altitude from 165 feet to 10,000 feet above sea level. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider.

Argentina - While no inoculations are required, vaccination against yellow fever is recommended, especially in the northeast and northwest parts of the country, including Iguazu Falls. If only traveling to Buenos Aires, Mendoza or Patagonia, it is not suggested to get this vaccination. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider.

You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

The majority of cities in Argentina have altitudes under 3,000 feet. However, please be aware that some areas in the Andes near Mendoza and throughout Patagonia have elevations reaching 22,800 feet above sea level.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Chile - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Chile occupies a wide latitudinal range. The climate is subtropical in the extreme north, arid in the northern Atacama desert, Mediterranean in the central valley, temperate and rainy in the south, and cold in the antarctic region.

Chile Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#chile-weather

Argentina - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

In Argentina the seasons are reversed compared to the United States. Spring: September – November; Summer: December – February; Fall: March – May; Winter: June – August

Argentina Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#argentina-weather

Patagonia - Northern Patagonia: Spring and Fall: 46-65°F, Summer: 54-72°F; Southern Patagonia: Spring and Fall: 43-54°F, Summer: 50-60°F. The weather in Patagonia and along the Chilean Fjords can be extremely windy and cold. It is recommended to bring clothes you can layer and that protect you from the wind. Warm and light clothes, waterproof parka, waterproof gloves, waterproof pants, winter hat, comfortable walking shoes, waterproof boots, sunglasses and sunscreen lotion are recommended.

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

CHILE: Books
The Postman by Antonio Skármeta
Pinochet and Me by Marc Cooper
I lived on Butterfly Hill by Marjorie Agosin
The Obscene Bird of Night by José Donoso
Travels in a Thin Country by Sara Wheeler
The Savage Detectives by Roberto Bolaño
The House of the Spirits by Isabel Allende

CHILE: Films
The Club (2015)
The Man Next Door (2009)
Rebellion in Patagonia (1974)
The Pearl Button (2015)
The Good Life (2008)
The 33 (2015)

ARGENTINA: Books
In Patagonia by Bruce Chatwin
The Tango Singer by Tomás Eloy Martínez
The Motorcycle Diaries by Ernesto 'Che' Guevara
My Father's Ghost is Climbing in the Rain by Patricio Pron
Brodie's Report by Jorge Luis Borges
Perla by Carolina De Robertis
Hopscotch by Julio Cortazar

ARGENTINA: Films
The Clan (2015)
White Elephant (2012)
The Aura (2005)
La Cienaga (2001)
Crane World (1999)
Intimate Stories (2002)
The Road to San Diego (2006)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Brazil - Intra-Brazil flights have a weight restriction for luggage of 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

Argentina - Most domestic flights in Argentina have a weight restriction 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

Chile - Flights within Chile flights have a weight restriction of 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Arrival Transfers - When exiting the airport and looking for your hotel transfer, please be aware of street scams. Please look for an official representative holding a Gate 1 sign. Do not accept ride from driver who will not accept voucher, provided in your travel documents, as payment.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Argentina Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed.

Brazil Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $7 per person per day, US $4 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $7 per person per day of sightseeing, US $4 per half day
Hotel porters and wait staff: Included

Suggested Tipping: Australis Cruises

For all Patagonia cruises, $25 per person per day for the staff and crew, handed in at the reception desk on the last day of the cruise.

Chile - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Argentina - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Chile - The Chilean Peso is the currency of Chile.

Argentina - The Argentine Peso is the official currency of Argentina, however the U.S. Dollar (USD) can be used in some local establishments and for tipping. It is recommended to carry USD $90 per person for each day in Argentina to cover some cash expenses and withdraw additional local currency from international credit-card enabled ATMs where the official exchange rate will apply. U.S. Dollars may be exchanged at official banks, however travelers are encouraged to only exchange amounts of money that they anticipate using. It is not recommended to use non-official currency exchange offices as counterfeit currency is very common.

It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted. Large note denominations, such as $20, $50 and $100 notes are more widely accepted.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Chile - For an interesting shopping experience, try the street markets in Santiago. Handicrafts are the best bargain in Chile. Local jewelry made of lapis lazuli, found only in Chile and Afghanistan, makes a unique and beautiful souvenir.

Argentina - Shops open at 9 a.m. and generally close at 7 p.m. Saturday hours are 9 a.m. to 1 p.m. Good buys include high quality leather goods, jewelry and furs.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Chile
  • Ambulance: 131
  • Fire: 132
  • Police: 133

Argentina
  • Ambulance/Police: 101
  • Fire: 107

Languages
Chile - Spanish is the local language. English is generally spoken in tourist areas.

Argentina - Spanish is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Chile - The voltage used is 220 volts.

Argentina - The voltage used is 220 volts.

Code of Conduct
Chile - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. Please demonstrate respect for the cultural artifacts of the indigenous peoples.

Argentina - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking, though common, is prohibited on public transport and in cinemas and theaters.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Argentina - Argentine cuisine is a blend of Mediterranean influences, with Argentine barbecue being the national dish. Traditional foods include Asado, Locro, Humita, Provoleta, Choripan, and Milanesa. Some typical desserts to try: Medialunas (small croissants), Dulce de Leche, Alfajores (type of cookie), Rogel (cake). Yerba mate is a traditional herbal beverage. Argentina is famous for its fine wines like Torrontés (white wine), Bonarda (red wine) and is home to Malbec, a full-bodied red wine from the Mendoza region. Fernet is a dark syrupy liquor, usually served mixed with Coca Cola. Argentine mealtimes are as follows, lunch is from 1:00-3:00 pm and dinner from 9:00-11:30 pm.

Chile - Chilean cuisine is very diverse and unique due to the country's geography & climatic variance. Since Chile is a coastal country, seafood plays an important role in the Chilean diet. Traditional foods include: Pastel de Choclo, Sopa Patagonica, Empanada de Pino, Curanto en Hoyo, Arrollado de Huaso, Porotos Granados, Chorillana, Churrasco and Chacarero sandwiches. Some typical desserts are Tres leches cake, Chirimoya alegre, Kuchen and Sopaipillas. One of the most typical drinks is Mote con huesillo, a non-alcoholic drink that is popular in the summer. It's made from dried peaches soaked in a nectar syrup and mixed with water and brown sugar. Borgoña is a popular punch prepared with red wine and ripe strawberries. Carménère is the emblematic wine of Chile. This red wine is soft and rounded and should not be missed. Chilean mealtimes are as follows, lunch is from 1:30-3:00 pm and dinner from 8:00-11:00 pm.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Chile

Holidays 2024

Jan 1: New Year's Day
Mar 29: Good Friday
Mar 30: Holy Saturday
Mar 31: Easter
May 1: Labor Day / May Day
May 21: Navy Day
Jun 20: National Day of Indigenous Peoples
Jun 29: St. Peter & St. Paul Day
Jul 16: Our Lady of Mount Carmel
Aug 15: Feast of the Assumption
Sep 18: Independence Day
Sep 19: Army Day
Sep 20: Extended National Holiday
Oct 12: Day of the Discovery of Two Worlds
Oct 31: Reformation Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve


Holidays 2025

Jan 1: New Year's Day
Apr 18: Good Friday
Apr 20: Easter
May 1: Labor Day / May Day
May 21: Navy Day
Jun 20: National Day of Indigenous Peoples
Jun 29: St. Peter & St. Paul Day
Jul 16: Our Lady of Mount Carmel
Aug 15: Feast of the Assumption
Sep 18: Independence Day
Sep 19: Army Day
Oct 31: Reformation Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays - Argentina

Holidays 2024

Jan 1: New Year's Day
Feb 12-13: Carnival
Mar 24: Memorial Day (Truth and Justice Day)
Mar 28: Maundy Thursday
Mar 29: Good Friday
Mar 31: Easter Sunday
Apr 2: Day of the Veterans
May 1: Labor Day / May Day
May 25: Revolution Day
Jun 17: Commemoration of General Don Martín Miguel de Güemes
Jun 20: Flag Day
Jul 9: National Independence Day
Aug 19: St. Martin's Day
Oct 14: Day of Respect for Cultural Diversity
Nov 18: National Sovereignty Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Mar 3-4: Carnival
Mar 24: Memorial Day
Apr 2: Day of the Veterans
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 20: Easter
May 1: Labor Day / May Day
May 25: May Revolution Day
Jun 17: Commemoration of General Don Martín Miguel de Güemes
Jun 20: Flag Day
Jul 9: National Independence Day
Aug 18: St. Martin's Day
Oct 13: Day of Respect for Cultural Diversity
Nov 17: National Sovereignty Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

On Your Cruise -Cruceros Australis Cruises
Attire:
On board, comfortable, casual clothing is appropriate. During excursions, warm waterproof clothes are required (pants, gloves, parka, trekking boots) as well as a cap, sunglasses and sunblock.

Meals and Dietary Restrictions:
Meals are open seating. All dietary restrictions, particularly for medical reasons should be advised at time of booking. While every effort will be made to accommodate, We cannot guarantee every restaurant will be able to comply to the fullest extent. Coffee is provided at breakfast. Drinking water is provided at all meals.

Open Bar:
There is open bar service throughout the whole cruise at no additional cost for wine, spirits, and other beverages.

Language:
English is one of the official languages on board. All announcements and information sheets will be provided in both languages.

Smoking:
Smoking is only permitted in designated areas on the sundeck.

Amenities:
All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. Hairdryers may be obtained from Reception.

Excursions:
Various excursions are included. Some involve calling at port, while others are approaches to icebergs via zodiac watercraft.

Telephone:
Cabins are not equipped with direct dialing. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends.

Luggage: Please label your luggage clearly with your first and last name, the ship's name, cabin number, date, and port of embarkation

Email:
Please be aware that there is no Internet service on board.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Chile - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Chile - Chile's Torres del Paine National Park ranges in altitude from 165 feet to 10,000 feet above sea level. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider.

Argentina - While no inoculations are required, vaccination against yellow fever is recommended, especially in the northeast and northwest parts of the country, including Iguazu Falls. If only traveling to Buenos Aires, Mendoza or Patagonia, it is not suggested to get this vaccination. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider.

You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

The majority of cities in Argentina have altitudes under 3,000 feet. However, please be aware that some areas in the Andes near Mendoza and throughout Patagonia have elevations reaching 22,800 feet above sea level.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Chile - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Chile occupies a wide latitudinal range. The climate is subtropical in the extreme north, arid in the northern Atacama desert, Mediterranean in the central valley, temperate and rainy in the south, and cold in the antarctic region.

Chile Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#chile-weather

Argentina - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

In Argentina the seasons are reversed compared to the United States. Spring: September – November; Summer: December – February; Fall: March – May; Winter: June – August

Argentina Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#argentina-weather

Patagonia - Northern Patagonia: Spring and Fall: 46-65°F, Summer: 54-72°F; Southern Patagonia: Spring and Fall: 43-54°F, Summer: 50-60°F. The weather in Patagonia and along the Chilean Fjords can be extremely windy and cold. It is recommended to bring clothes you can layer and that protect you from the wind. Warm and light clothes, waterproof parka, waterproof gloves, waterproof pants, winter hat, comfortable walking shoes, waterproof boots, sunglasses and sunscreen lotion are recommended.

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

CHILE: Books
The Postman by Antonio Skármeta
Pinochet and Me by Marc Cooper
I lived on Butterfly Hill by Marjorie Agosin
The Obscene Bird of Night by José Donoso
Travels in a Thin Country by Sara Wheeler
The Savage Detectives by Roberto Bolaño
The House of the Spirits by Isabel Allende

CHILE: Films
The Club (2015)
The Man Next Door (2009)
Rebellion in Patagonia (1974)
The Pearl Button (2015)
The Good Life (2008)
The 33 (2015)

ARGENTINA: Books
In Patagonia by Bruce Chatwin
The Tango Singer by Tomás Eloy Martínez
The Motorcycle Diaries by Ernesto 'Che' Guevara
My Father's Ghost is Climbing in the Rain by Patricio Pron
Brodie's Report by Jorge Luis Borges
Perla by Carolina De Robertis
Hopscotch by Julio Cortazar

ARGENTINA: Films
The Clan (2015)
White Elephant (2012)
The Aura (2005)
La Cienaga (2001)
Crane World (1999)
Intimate Stories (2002)
The Road to San Diego (2006)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Brazil - Intra-Brazil flights have a weight restriction for luggage of 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

Argentina - Most domestic flights in Argentina have a weight restriction 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

Chile - Flights within Chile flights have a weight restriction of 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Arrival Transfers - When exiting the airport and looking for your hotel transfer, please be aware of street scams. Please look for an official representative holding a Gate 1 sign. Do not accept ride from driver who will not accept voucher, provided in your travel documents, as payment.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Argentina Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed.

Brazil Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $7 per person per day, US $4 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $7 per person per day of sightseeing, US $4 per half day
Hotel porters and wait staff: Included

Suggested Tipping: Australis Cruises

For all Patagonia cruises, $25 per person per day for the staff and crew, handed in at the reception desk on the last day of the cruise.

Chile - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Argentina - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Chile - The Chilean Peso is the currency of Chile.

Argentina - The Argentine Peso is the official currency of Argentina, however the U.S. Dollar (USD) can be used in some local establishments and for tipping. It is recommended to carry USD $90 per person for each day in Argentina to cover some cash expenses and withdraw additional local currency from international credit-card enabled ATMs where the official exchange rate will apply. U.S. Dollars may be exchanged at official banks, however travelers are encouraged to only exchange amounts of money that they anticipate using. It is not recommended to use non-official currency exchange offices as counterfeit currency is very common.

It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted. Large note denominations, such as $20, $50 and $100 notes are more widely accepted.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Chile - For an interesting shopping experience, try the street markets in Santiago. Handicrafts are the best bargain in Chile. Local jewelry made of lapis lazuli, found only in Chile and Afghanistan, makes a unique and beautiful souvenir.

Argentina - Shops open at 9 a.m. and generally close at 7 p.m. Saturday hours are 9 a.m. to 1 p.m. Good buys include high quality leather goods, jewelry and furs.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Chile
  • Ambulance: 131
  • Fire: 132
  • Police: 133

Argentina
  • Ambulance/Police: 101
  • Fire: 107

Languages
Chile - Spanish is the local language. English is generally spoken in tourist areas.

Argentina - Spanish is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Chile - The voltage used is 220 volts.

Argentina - The voltage used is 220 volts.

Code of Conduct
Chile - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. Please demonstrate respect for the cultural artifacts of the indigenous peoples.

Argentina - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking, though common, is prohibited on public transport and in cinemas and theaters.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Argentina - Argentine cuisine is a blend of Mediterranean influences, with Argentine barbecue being the national dish. Traditional foods include Asado, Locro, Humita, Provoleta, Choripan, and Milanesa. Some typical desserts to try: Medialunas (small croissants), Dulce de Leche, Alfajores (type of cookie), Rogel (cake). Yerba mate is a traditional herbal beverage. Argentina is famous for its fine wines like Torrontés (white wine), Bonarda (red wine) and is home to Malbec, a full-bodied red wine from the Mendoza region. Fernet is a dark syrupy liquor, usually served mixed with Coca Cola. Argentine mealtimes are as follows, lunch is from 1:00-3:00 pm and dinner from 9:00-11:30 pm.

Chile - Chilean cuisine is very diverse and unique due to the country's geography & climatic variance. Since Chile is a coastal country, seafood plays an important role in the Chilean diet. Traditional foods include: Pastel de Choclo, Sopa Patagonica, Empanada de Pino, Curanto en Hoyo, Arrollado de Huaso, Porotos Granados, Chorillana, Churrasco and Chacarero sandwiches. Some typical desserts are Tres leches cake, Chirimoya alegre, Kuchen and Sopaipillas. One of the most typical drinks is Mote con huesillo, a non-alcoholic drink that is popular in the summer. It's made from dried peaches soaked in a nectar syrup and mixed with water and brown sugar. Borgoña is a popular punch prepared with red wine and ripe strawberries. Carménère is the emblematic wine of Chile. This red wine is soft and rounded and should not be missed. Chilean mealtimes are as follows, lunch is from 1:30-3:00 pm and dinner from 8:00-11:00 pm.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Chile

Holidays 2024

Jan 1: New Year's Day
Mar 29: Good Friday
Mar 30: Holy Saturday
Mar 31: Easter
May 1: Labor Day / May Day
May 21: Navy Day
Jun 20: National Day of Indigenous Peoples
Jun 29: St. Peter & St. Paul Day
Jul 16: Our Lady of Mount Carmel
Aug 15: Feast of the Assumption
Sep 18: Independence Day
Sep 19: Army Day
Sep 20: Extended National Holiday
Oct 12: Day of the Discovery of Two Worlds
Oct 31: Reformation Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve


Holidays 2025

Jan 1: New Year's Day
Apr 18: Good Friday
Apr 20: Easter
May 1: Labor Day / May Day
May 21: Navy Day
Jun 20: National Day of Indigenous Peoples
Jun 29: St. Peter & St. Paul Day
Jul 16: Our Lady of Mount Carmel
Aug 15: Feast of the Assumption
Sep 18: Independence Day
Sep 19: Army Day
Oct 31: Reformation Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays - Argentina

Holidays 2024

Jan 1: New Year's Day
Feb 12-13: Carnival
Mar 24: Memorial Day (Truth and Justice Day)
Mar 28: Maundy Thursday
Mar 29: Good Friday
Mar 31: Easter Sunday
Apr 2: Day of the Veterans
May 1: Labor Day / May Day
May 25: Revolution Day
Jun 17: Commemoration of General Don Martín Miguel de Güemes
Jun 20: Flag Day
Jul 9: National Independence Day
Aug 19: St. Martin's Day
Oct 14: Day of Respect for Cultural Diversity
Nov 18: National Sovereignty Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Mar 3-4: Carnival
Mar 24: Memorial Day
Apr 2: Day of the Veterans
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 20: Easter
May 1: Labor Day / May Day
May 25: May Revolution Day
Jun 17: Commemoration of General Don Martín Miguel de Güemes
Jun 20: Flag Day
Jul 9: National Independence Day
Aug 18: St. Martin's Day
Oct 13: Day of Respect for Cultural Diversity
Nov 17: National Sovereignty Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

On Your Cruise -Cruceros Australis Cruises
Attire:
On board, comfortable, casual clothing is appropriate. During excursions, warm waterproof clothes are required (pants, gloves, parka, trekking boots) as well as a cap, sunglasses and sunblock.

Meals and Dietary Restrictions:
Meals are open seating. All dietary restrictions, particularly for medical reasons should be advised at time of booking. While every effort will be made to accommodate, We cannot guarantee every restaurant will be able to comply to the fullest extent. Coffee is provided at breakfast. Drinking water is provided at all meals.

Open Bar:
There is open bar service throughout the whole cruise at no additional cost for wine, spirits, and other beverages.

Language:
English is one of the official languages on board. All announcements and information sheets will be provided in both languages.

Smoking:
Smoking is only permitted in designated areas on the sundeck.

Amenities:
All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. Hairdryers may be obtained from Reception.

Excursions:
Various excursions are included. Some involve calling at port, while others are approaches to icebergs via zodiac watercraft.

Telephone:
Cabins are not equipped with direct dialing. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends.

Luggage: Please label your luggage clearly with your first and last name, the ship's name, cabin number, date, and port of embarkation

Email:
Please be aware that there is no Internet service on board.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Chile - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Chile - Chile's Torres del Paine National Park ranges in altitude from 165 feet to 10,000 feet above sea level. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider.

Argentina - While no inoculations are required, vaccination against yellow fever is recommended, especially in the northeast and northwest parts of the country, including Iguazu Falls. If only traveling to Buenos Aires, Mendoza or Patagonia, it is not suggested to get this vaccination. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider.

You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

The majority of cities in Argentina have altitudes under 3,000 feet. However, please be aware that some areas in the Andes near Mendoza and throughout Patagonia have elevations reaching 22,800 feet above sea level.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Chile - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Chile occupies a wide latitudinal range. The climate is subtropical in the extreme north, arid in the northern Atacama desert, Mediterranean in the central valley, temperate and rainy in the south, and cold in the antarctic region.

Chile Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#chile-weather

Argentina - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

In Argentina the seasons are reversed compared to the United States. Spring: September – November; Summer: December – February; Fall: March – May; Winter: June – August

Argentina Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#argentina-weather

Patagonia - Northern Patagonia: Spring and Fall: 46-65°F, Summer: 54-72°F; Southern Patagonia: Spring and Fall: 43-54°F, Summer: 50-60°F. The weather in Patagonia and along the Chilean Fjords can be extremely windy and cold. It is recommended to bring clothes you can layer and that protect you from the wind. Warm and light clothes, waterproof parka, waterproof gloves, waterproof pants, winter hat, comfortable walking shoes, waterproof boots, sunglasses and sunscreen lotion are recommended.

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

CHILE: Books
The Postman by Antonio Skármeta
Pinochet and Me by Marc Cooper
I lived on Butterfly Hill by Marjorie Agosin
The Obscene Bird of Night by José Donoso
Travels in a Thin Country by Sara Wheeler
The Savage Detectives by Roberto Bolaño
The House of the Spirits by Isabel Allende

CHILE: Films
The Club (2015)
The Man Next Door (2009)
Rebellion in Patagonia (1974)
The Pearl Button (2015)
The Good Life (2008)
The 33 (2015)

ARGENTINA: Books
In Patagonia by Bruce Chatwin
The Tango Singer by Tomás Eloy Martínez
The Motorcycle Diaries by Ernesto 'Che' Guevara
My Father's Ghost is Climbing in the Rain by Patricio Pron
Brodie's Report by Jorge Luis Borges
Perla by Carolina De Robertis
Hopscotch by Julio Cortazar

ARGENTINA: Films
The Clan (2015)
White Elephant (2012)
The Aura (2005)
La Cienaga (2001)
Crane World (1999)
Intimate Stories (2002)
The Road to San Diego (2006)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Brazil - Intra-Brazil flights have a weight restriction for luggage of 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

Argentina - Most domestic flights in Argentina have a weight restriction 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

Chile - Flights within Chile flights have a weight restriction of 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Arrival Transfers - When exiting the airport and looking for your hotel transfer, please be aware of street scams. Please look for an official representative holding a Gate 1 sign. Do not accept ride from driver who will not accept voucher, provided in your travel documents, as payment.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Argentina Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed.

Brazil Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $7 per person per day, US $4 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $7 per person per day of sightseeing, US $4 per half day
Hotel porters and wait staff: Included

Suggested Tipping: Australis Cruises

For all Patagonia cruises, $25 per person per day for the staff and crew, handed in at the reception desk on the last day of the cruise.

Chile - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Argentina - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Chile - The Chilean Peso is the currency of Chile.

Argentina - The Argentine Peso is the official currency of Argentina, however the U.S. Dollar (USD) can be used in some local establishments and for tipping. It is recommended to carry USD $90 per person for each day in Argentina to cover some cash expenses and withdraw additional local currency from international credit-card enabled ATMs where the official exchange rate will apply. U.S. Dollars may be exchanged at official banks, however travelers are encouraged to only exchange amounts of money that they anticipate using. It is not recommended to use non-official currency exchange offices as counterfeit currency is very common.

It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted. Large note denominations, such as $20, $50 and $100 notes are more widely accepted.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Chile - For an interesting shopping experience, try the street markets in Santiago. Handicrafts are the best bargain in Chile. Local jewelry made of lapis lazuli, found only in Chile and Afghanistan, makes a unique and beautiful souvenir.

Argentina - Shops open at 9 a.m. and generally close at 7 p.m. Saturday hours are 9 a.m. to 1 p.m. Good buys include high quality leather goods, jewelry and furs.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Chile
  • Ambulance: 131
  • Fire: 132
  • Police: 133

Argentina
  • Ambulance/Police: 101
  • Fire: 107

Languages
Chile - Spanish is the local language. English is generally spoken in tourist areas.

Argentina - Spanish is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Chile - The voltage used is 220 volts.

Argentina - The voltage used is 220 volts.

Code of Conduct
Chile - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. Please demonstrate respect for the cultural artifacts of the indigenous peoples.

Argentina - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking, though common, is prohibited on public transport and in cinemas and theaters.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Argentina - Argentine cuisine is a blend of Mediterranean influences, with Argentine barbecue being the national dish. Traditional foods include Asado, Locro, Humita, Provoleta, Choripan, and Milanesa. Some typical desserts to try: Medialunas (small croissants), Dulce de Leche, Alfajores (type of cookie), Rogel (cake). Yerba mate is a traditional herbal beverage. Argentina is famous for its fine wines like Torrontés (white wine), Bonarda (red wine) and is home to Malbec, a full-bodied red wine from the Mendoza region. Fernet is a dark syrupy liquor, usually served mixed with Coca Cola. Argentine mealtimes are as follows, lunch is from 1:00-3:00 pm and dinner from 9:00-11:30 pm.

Chile - Chilean cuisine is very diverse and unique due to the country's geography & climatic variance. Since Chile is a coastal country, seafood plays an important role in the Chilean diet. Traditional foods include: Pastel de Choclo, Sopa Patagonica, Empanada de Pino, Curanto en Hoyo, Arrollado de Huaso, Porotos Granados, Chorillana, Churrasco and Chacarero sandwiches. Some typical desserts are Tres leches cake, Chirimoya alegre, Kuchen and Sopaipillas. One of the most typical drinks is Mote con huesillo, a non-alcoholic drink that is popular in the summer. It's made from dried peaches soaked in a nectar syrup and mixed with water and brown sugar. Borgoña is a popular punch prepared with red wine and ripe strawberries. Carménère is the emblematic wine of Chile. This red wine is soft and rounded and should not be missed. Chilean mealtimes are as follows, lunch is from 1:30-3:00 pm and dinner from 8:00-11:00 pm.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Chile

Holidays 2024

Jan 1: New Year's Day
Mar 29: Good Friday
Mar 30: Holy Saturday
Mar 31: Easter
May 1: Labor Day / May Day
May 21: Navy Day
Jun 20: National Day of Indigenous Peoples
Jun 29: St. Peter & St. Paul Day
Jul 16: Our Lady of Mount Carmel
Aug 15: Feast of the Assumption
Sep 18: Independence Day
Sep 19: Army Day
Sep 20: Extended National Holiday
Oct 12: Day of the Discovery of Two Worlds
Oct 31: Reformation Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve


Holidays 2025

Jan 1: New Year's Day
Apr 18: Good Friday
Apr 20: Easter
May 1: Labor Day / May Day
May 21: Navy Day
Jun 20: National Day of Indigenous Peoples
Jun 29: St. Peter & St. Paul Day
Jul 16: Our Lady of Mount Carmel
Aug 15: Feast of the Assumption
Sep 18: Independence Day
Sep 19: Army Day
Oct 31: Reformation Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays - Argentina

Holidays 2024

Jan 1: New Year's Day
Feb 12-13: Carnival
Mar 24: Memorial Day (Truth and Justice Day)
Mar 28: Maundy Thursday
Mar 29: Good Friday
Mar 31: Easter Sunday
Apr 2: Day of the Veterans
May 1: Labor Day / May Day
May 25: Revolution Day
Jun 17: Commemoration of General Don Martín Miguel de Güemes
Jun 20: Flag Day
Jul 9: National Independence Day
Aug 19: St. Martin's Day
Oct 14: Day of Respect for Cultural Diversity
Nov 18: National Sovereignty Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Mar 3-4: Carnival
Mar 24: Memorial Day
Apr 2: Day of the Veterans
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 20: Easter
May 1: Labor Day / May Day
May 25: May Revolution Day
Jun 17: Commemoration of General Don Martín Miguel de Güemes
Jun 20: Flag Day
Jul 9: National Independence Day
Aug 18: St. Martin's Day
Oct 13: Day of Respect for Cultural Diversity
Nov 17: National Sovereignty Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

On Your Cruise -Cruceros Australis Cruises
Attire:
On board, comfortable, casual clothing is appropriate. During excursions, warm waterproof clothes are required (pants, gloves, parka, trekking boots) as well as a cap, sunglasses and sunblock.

Meals and Dietary Restrictions:
Meals are open seating. All dietary restrictions, particularly for medical reasons should be advised at time of booking. While every effort will be made to accommodate, We cannot guarantee every restaurant will be able to comply to the fullest extent. Coffee is provided at breakfast. Drinking water is provided at all meals.

Open Bar:
There is open bar service throughout the whole cruise at no additional cost for wine, spirits, and other beverages.

Language:
English is one of the official languages on board. All announcements and information sheets will be provided in both languages.

Smoking:
Smoking is only permitted in designated areas on the sundeck.

Amenities:
All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. Hairdryers may be obtained from Reception.

Excursions:
Various excursions are included. Some involve calling at port, while others are approaches to icebergs via zodiac watercraft.

Telephone:
Cabins are not equipped with direct dialing. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends.

Luggage: Please label your luggage clearly with your first and last name, the ship's name, cabin number, date, and port of embarkation

Email:
Please be aware that there is no Internet service on board.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Chile - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Chile - Chile's Torres del Paine National Park ranges in altitude from 165 feet to 10,000 feet above sea level. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider.

Argentina - While no inoculations are required, vaccination against yellow fever is recommended, especially in the northeast and northwest parts of the country, including Iguazu Falls. If only traveling to Buenos Aires, Mendoza or Patagonia, it is not suggested to get this vaccination. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider.

You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

The majority of cities in Argentina have altitudes under 3,000 feet. However, please be aware that some areas in the Andes near Mendoza and throughout Patagonia have elevations reaching 22,800 feet above sea level.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Chile - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Chile occupies a wide latitudinal range. The climate is subtropical in the extreme north, arid in the northern Atacama desert, Mediterranean in the central valley, temperate and rainy in the south, and cold in the antarctic region.

Chile Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#chile-weather

Argentina - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

In Argentina the seasons are reversed compared to the United States. Spring: September – November; Summer: December – February; Fall: March – May; Winter: June – August

Argentina Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#argentina-weather

Patagonia - Northern Patagonia: Spring and Fall: 46-65°F, Summer: 54-72°F; Southern Patagonia: Spring and Fall: 43-54°F, Summer: 50-60°F. The weather in Patagonia and along the Chilean Fjords can be extremely windy and cold. It is recommended to bring clothes you can layer and that protect you from the wind. Warm and light clothes, waterproof parka, waterproof gloves, waterproof pants, winter hat, comfortable walking shoes, waterproof boots, sunglasses and sunscreen lotion are recommended.

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

CHILE: Books
The Postman by Antonio Skármeta
Pinochet and Me by Marc Cooper
I lived on Butterfly Hill by Marjorie Agosin
The Obscene Bird of Night by José Donoso
Travels in a Thin Country by Sara Wheeler
The Savage Detectives by Roberto Bolaño
The House of the Spirits by Isabel Allende

CHILE: Films
The Club (2015)
The Man Next Door (2009)
Rebellion in Patagonia (1974)
The Pearl Button (2015)
The Good Life (2008)
The 33 (2015)

ARGENTINA: Books
In Patagonia by Bruce Chatwin
The Tango Singer by Tomás Eloy Martínez
The Motorcycle Diaries by Ernesto 'Che' Guevara
My Father's Ghost is Climbing in the Rain by Patricio Pron
Brodie's Report by Jorge Luis Borges
Perla by Carolina De Robertis
Hopscotch by Julio Cortazar

ARGENTINA: Films
The Clan (2015)
White Elephant (2012)
The Aura (2005)
La Cienaga (2001)
Crane World (1999)
Intimate Stories (2002)
The Road to San Diego (2006)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Brazil - Intra-Brazil flights have a weight restriction for luggage of 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

Argentina - Most domestic flights in Argentina have a weight restriction 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

Chile - Flights within Chile flights have a weight restriction of 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Arrival Transfers - When exiting the airport and looking for your hotel transfer, please be aware of street scams. Please look for an official representative holding a Gate 1 sign. Do not accept ride from driver who will not accept voucher, provided in your travel documents, as payment.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Argentina Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed.

Brazil Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $7 per person per day, US $4 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $7 per person per day of sightseeing, US $4 per half day
Hotel porters and wait staff: Included

Suggested Tipping: Australis Cruises

For all Patagonia cruises, $25 per person per day for the staff and crew, handed in at the reception desk on the last day of the cruise.

Chile - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Argentina - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Chile - The Chilean Peso is the currency of Chile.

Argentina - The Argentine Peso is the official currency of Argentina, however the U.S. Dollar (USD) can be used in some local establishments and for tipping. It is recommended to carry USD $90 per person for each day in Argentina to cover some cash expenses and withdraw additional local currency from international credit-card enabled ATMs where the official exchange rate will apply. U.S. Dollars may be exchanged at official banks, however travelers are encouraged to only exchange amounts of money that they anticipate using. It is not recommended to use non-official currency exchange offices as counterfeit currency is very common.

It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted. Large note denominations, such as $20, $50 and $100 notes are more widely accepted.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Chile - For an interesting shopping experience, try the street markets in Santiago. Handicrafts are the best bargain in Chile. Local jewelry made of lapis lazuli, found only in Chile and Afghanistan, makes a unique and beautiful souvenir.

Argentina - Shops open at 9 a.m. and generally close at 7 p.m. Saturday hours are 9 a.m. to 1 p.m. Good buys include high quality leather goods, jewelry and furs.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Chile
  • Ambulance: 131
  • Fire: 132
  • Police: 133

Argentina
  • Ambulance/Police: 101
  • Fire: 107

Languages
Chile - Spanish is the local language. English is generally spoken in tourist areas.

Argentina - Spanish is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Chile - The voltage used is 220 volts.

Argentina - The voltage used is 220 volts.

Code of Conduct
Chile - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. Please demonstrate respect for the cultural artifacts of the indigenous peoples.

Argentina - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking, though common, is prohibited on public transport and in cinemas and theaters.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Argentina - Argentine cuisine is a blend of Mediterranean influences, with Argentine barbecue being the national dish. Traditional foods include Asado, Locro, Humita, Provoleta, Choripan, and Milanesa. Some typical desserts to try: Medialunas (small croissants), Dulce de Leche, Alfajores (type of cookie), Rogel (cake). Yerba mate is a traditional herbal beverage. Argentina is famous for its fine wines like Torrontés (white wine), Bonarda (red wine) and is home to Malbec, a full-bodied red wine from the Mendoza region. Fernet is a dark syrupy liquor, usually served mixed with Coca Cola. Argentine mealtimes are as follows, lunch is from 1:00-3:00 pm and dinner from 9:00-11:30 pm.

Chile - Chilean cuisine is very diverse and unique due to the country's geography & climatic variance. Since Chile is a coastal country, seafood plays an important role in the Chilean diet. Traditional foods include: Pastel de Choclo, Sopa Patagonica, Empanada de Pino, Curanto en Hoyo, Arrollado de Huaso, Porotos Granados, Chorillana, Churrasco and Chacarero sandwiches. Some typical desserts are Tres leches cake, Chirimoya alegre, Kuchen and Sopaipillas. One of the most typical drinks is Mote con huesillo, a non-alcoholic drink that is popular in the summer. It's made from dried peaches soaked in a nectar syrup and mixed with water and brown sugar. Borgoña is a popular punch prepared with red wine and ripe strawberries. Carménère is the emblematic wine of Chile. This red wine is soft and rounded and should not be missed. Chilean mealtimes are as follows, lunch is from 1:30-3:00 pm and dinner from 8:00-11:00 pm.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Chile

Holidays 2024

Jan 1: New Year's Day
Mar 29: Good Friday
Mar 30: Holy Saturday
Mar 31: Easter
May 1: Labor Day / May Day
May 21: Navy Day
Jun 20: National Day of Indigenous Peoples
Jun 29: St. Peter & St. Paul Day
Jul 16: Our Lady of Mount Carmel
Aug 15: Feast of the Assumption
Sep 18: Independence Day
Sep 19: Army Day
Sep 20: Extended National Holiday
Oct 12: Day of the Discovery of Two Worlds
Oct 31: Reformation Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve


Holidays 2025

Jan 1: New Year's Day
Apr 18: Good Friday
Apr 20: Easter
May 1: Labor Day / May Day
May 21: Navy Day
Jun 20: National Day of Indigenous Peoples
Jun 29: St. Peter & St. Paul Day
Jul 16: Our Lady of Mount Carmel
Aug 15: Feast of the Assumption
Sep 18: Independence Day
Sep 19: Army Day
Oct 31: Reformation Day
Nov 1: All Saints' Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays - Argentina

Holidays 2024

Jan 1: New Year's Day
Feb 12-13: Carnival
Mar 24: Memorial Day (Truth and Justice Day)
Mar 28: Maundy Thursday
Mar 29: Good Friday
Mar 31: Easter Sunday
Apr 2: Day of the Veterans
May 1: Labor Day / May Day
May 25: Revolution Day
Jun 17: Commemoration of General Don Martín Miguel de Güemes
Jun 20: Flag Day
Jul 9: National Independence Day
Aug 19: St. Martin's Day
Oct 14: Day of Respect for Cultural Diversity
Nov 18: National Sovereignty Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Mar 3-4: Carnival
Mar 24: Memorial Day
Apr 2: Day of the Veterans
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 20: Easter
May 1: Labor Day / May Day
May 25: May Revolution Day
Jun 17: Commemoration of General Don Martín Miguel de Güemes
Jun 20: Flag Day
Jul 9: National Independence Day
Aug 18: St. Martin's Day
Oct 13: Day of Respect for Cultural Diversity
Nov 17: National Sovereignty Day
Dec 8: Immaculate Conception Day
Dec 25: Christmas
Dec 31: New Year's Eve

On Your Cruise -Cruceros Australis Cruises
Attire:
On board, comfortable, casual clothing is appropriate. During excursions, warm waterproof clothes are required (pants, gloves, parka, trekking boots) as well as a cap, sunglasses and sunblock.

Meals and Dietary Restrictions:
Meals are open seating. All dietary restrictions, particularly for medical reasons should be advised at time of booking. While every effort will be made to accommodate, We cannot guarantee every restaurant will be able to comply to the fullest extent. Coffee is provided at breakfast. Drinking water is provided at all meals.

Open Bar:
There is open bar service throughout the whole cruise at no additional cost for wine, spirits, and other beverages.

Language:
English is one of the official languages on board. All announcements and information sheets will be provided in both languages.

Smoking:
Smoking is only permitted in designated areas on the sundeck.

Amenities:
All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. Hairdryers may be obtained from Reception.

Excursions:
Various excursions are included. Some involve calling at port, while others are approaches to icebergs via zodiac watercraft.

Telephone:
Cabins are not equipped with direct dialing. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends.

Luggage: Please label your luggage clearly with your first and last name, the ship's name, cabin number, date, and port of embarkation

Email:
Please be aware that there is no Internet service on board.

South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, February 2024
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Our recent tour of Patagonia was wonderful, due in large part to the personalities and expertise of the guides, and especially tour manager, Alex. The sites visited were a dream come true!. Alex went out of his way to ensure that we were very well informed about the difficulty of the hikes and what we might experience. He was very good at measuring our fitness levels and making appropriate recommendations without fail. His job is certainly not easy, yet he always remained fresh, cheerful, humorous at all times. His charm is infectious, and he did a great job of making the entire group feel like one big family (not easy). He is an outstanding photographer and made sure we enjoyed similar success in our own photos. He is a real gem! The guides were all outstanding in their depth of knowledge about the places visited. Steve and Angeles should have multiple PhD diplomas, their ability to answer arcane questions beyond compare. As I write this review, I am carrying on an email conversation with a friend, recommending Gate 1 highly. Thank you!

James W.
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, February 2024
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I would like to especially commend our tour manager, Alex. Alex certainly maintained our history of terrific Gate1 tour managers/guides (this is our sixth Gate1 tour) while also making his unique, inimitable mark! His deep and vast experience showed forth every day as he adjusted schedule or area so that we had optimal sightseeing views and/or activities/experiences. His information--both practical and historical/cultural--was valuable, his communication clear, his organization strong, his care thoughtful, and his humor delightful. Also, Alex is very savvy about people as evidenced by his group interactions. Preeminently, his passion and enthusiasm were inspiring and uplifting, spurring us to enjoy even more the wonders of mystical and wild Patagonia! I rate him the highest possible scores and recommend him wholeheartedly and gratefully!

Dara H.
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, January 2023
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This Gate 1 Discovery tour of Patagonia was fantastic and one of our favorite tours over the years of having used several different tour companies before. The choice of activities, the pace at which they were done, that is, still allowing some downtime or free time, our group leader(Eliana), the lodging facilities and their food quality, and the quality of the cruise line, its staff and meal and beverage offerings were phenomenal. The tour was certainly priced well for all we did and experienced. The Gate 1 Travel staff also were very helpful in their information and communications as we set up our trip. The only downside to this trip was the difficulty in getting reasonable air travel schedules. We had exceptionally long layovers at two different airports and feel that perhaps there could be better offerings through different airlines that the travel package works with. The Discovery small group type of tour offered by Group 1 Tours, using the small group (16-22) numbers, was perfect and should not be changed. We have been in groups with as high as two busloads or 45 participants and it is unwieldy and does not lead to group camaraderie, closeness, or effective communication, and the logistics of on foot touring can be a nightmare as we have seen in the past. Finally, we can't sing enough our praises for our group leader, Eliana. Her dedication to us, her persistence in doing her job and getting things right, her unique personality with a smile and style, her relationship with all her other guides and coworkers, and especially with all of us tour members were above anything else we have experienced before! We hope we can be fortunate enough to take another Gate 1 Discovery Tour with her in the future. This trip has sold us on taking more tours with Gate 1 Travel Tours in the future

Edwin W.
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, January 2020
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Our trip to Patagonia was fantastic! We were in awe of such beautiful landscape ! The scenery at El Calafate (Lago Argentina with birds, Perito Moreno Glacier) were stunning. It was also a nice little town to explore. The hotel in Torres Del Paine National Park was all inclusive - how wonderful it was to be able to eat and drink anything you want at any time! Other friends showed us their wonderful photos from hiking the W trail. We didn't do such a hike, but still greatly enjoyed the fresh air, wonderful scenery, and superb food and drinks. And then on to the Stella Australis cruise. We got up early for the next morning excursion on time. The cruise ship was comfortable, the food superb, room sizes and bathrooms were good, and the excursions were great. The crew made sure we know how to put on our life jackets and get on and off the Zodiacs. Our tour guide, Alejandro, was great! I think he is one of hardest working tour guides we have ever had. I liked that he showed us maps of our route, explaining our journey. He also provided local maps for our free time and was very helpful with suggestions. He kept us informed all through our long bus rides, gave us local treats, and was always preparing us for what to expect next. He checked the buses, restaurants for anything we might have left behind. He walked us to the airport gates and made sure we had our boarding passes, etc. He was always busy helping to take care of all of us. This trip let us see, do and experience many new things. It was a wonderful trip !

Susan L. Orange, CT
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, January 2020
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It was absolutely perfect! I was so impressed with our guide and all the accommodations and amazing itinerary. I would not hesitate to recommend this trip and the wonderful job Gate 1 did with organizing every aspect so well.

Carol S. Holmdel, NJ
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, January 2020
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Absolutely fantastic. Exceeded expectations. Lucas, our Tour Manager was exceptional. The hotels were fantastic and food was really good.

Judith P. Port Orange, FL
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, December 2019
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It was phenomenal! Another great adventure with Gate 1! Gate 1 never ceases to amaze me everything went smoothly great hotels,food,treks and the guides always helpful,informative and friendly no complaints! A special credit to our guide from start to finish "Albano" he was outstanding,knowledgeable and invaluable he went above and beyond he is an asset to your organization! I would highly recommend Gate1!

Marie J. Carver, MA
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, January 2019
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The trip was wonderful and far exceeded all expectations! Silvia, our tour coordinator, was outstanding. She was attentive to the smallest detail and very knowledgeable of the area. We never saw her without a smile. Accommodations were wonderful and the meals consistently excellent. While all of our guides were exceptional, our guide at Terre del Paine, Chris, was outstanding. He conveyed his love of Patagonia with his hikes and gave us an even deeper appreciation of the area. The staff and crew of the Stella created a once in a lifetime experience. Thank you Gate 1. We look forward to taking another Discovery tour.

Tom S. Fernandina Beach, FL
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, January 2019
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Our trip to Patagonia with Discovery was awesome! Each and every day was wonderful, and exciting, while experiencing the most mind-blowing natural beauty of the world. Our tour guide Gabriel is the best guide I have ever had on Gate 1 or any other group tour. Gabriel was in control, professional, courteous, helpful, entertaining, informative, kind, all with the upmost concern for group safety at all times. The Patagonia Discovery trip is unique and very special!

Mary A. Edgewater, NJ
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, January 2018
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My trip to Patagonia was absolutely remarkable. Nature of Patagonia, its clean air, the ever changing weather - we experienced all of it. I learned a lot about glaciers, history of the region, and saw amazing places that I captured in thousand pictures that will take more time to go through, as every image brings me back. The cruise to go to Cape Horn was wonderful. Going through the glacier alley was one of the main highlights for me. One special thanks to Noe, the tour manager for the trip and Buenos Aires guide, - she was outstanding. Her work behind the scene and enthusiasm and knowledge made a huge positive difference for us, and I was able to completely relax and enjoy the trip, while logistics and unexpected situations were seamlessly taken care by her. Our group had tons of fun. I am glad to return home with pictures, memories, and meeting new friends.

Zoya V. Charlotte, NC
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, December 2017
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The trip was absolutely terrific. Albano Girabaldi the tour manager was fantastic as were the local guides in each location especially Enrique in Chile. Albano was warm, knowledgeable, competent has a sense of humor and helped facilitate group dynamics. The itinerary was perfect with the right amount of time in each location. Hotels were excellent and we were very impressed with the Stella Aurelis expedition ship. One thing that in particular worked well which was really by chance was the group mix, all very different but everyone got along well and mixed together. The group blended very well. In addition the weather cooperated and we got to see Torres Del Paine and land on Cape Horn. It was a very successful trip and there really wasn't anything we would change.

Arlene B. New York, NY
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, November 2017
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Our trip was wonderful, Gate 1 really does a fantastic job on picking their tour guides, how they lay out their trips, where they go and what is included. Another wonderful tour with your company and Patagonia was just beautiful, never experienced before such forceful winds of Mother Nature, beautiful landscape!

Lillian C. Parson, BC, CA
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, March 2017
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Outstanding. Everything was perfect including the weather. Out tour manager Noelle was fantastic. Nothing but high praise and thanks for her. Australis expedition ship and all the experiences were top notch. This was my fourth trip with Gate 1 and they have all been excellent.

David R. Parker, CO
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise , March 2017
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It was the one of the BEST trips we ever took, very well done! Tour manager Lucas was amazing!! We could have never done this ourself, the group we were with was so fun, we had a great time! We will definitely choose Discovery tours again!

Sharon B. Mokena, IL
Chilean Fjords with 13 Day Antarctica Cruise & Buenos Aires , January 2017
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OUTSTANDING...AMAZING...Exceeded our expectations! Our guide for 24 days was Marina from Buenos Aires. She was a ball of fire and kept us laughing. Her knowledge was great...a walking encyclopedia. The m/s Midnatsol was a perfect ship to ply the waters of the Drake Channel, Patagonia and Antarctica. The Expedition Team took us for "landings" and "cruising's" each day and were so informative! Sites we saw were unbelievable...so many penguins, humpback whales, seals, icebergs and thousands of glaciers. A perfect trip that all agreed was a trip of a lifetime! Thank you Gate 1 for always being there for us from the time we arrived in the airport from the USA till your guide put us on the plane home. It was our 5th trip with Gate 1 and we look forward to our Morocco adventure in September.

Howard G. Crystal River, FL
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise , January 2017
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This trip was just outstanding! Certainly the best we have taken. It was the first Discovery trip we had taken and I'm sure it won't be the last Excellent tour guide, Alex, excellent accommodations, excellent weather, and excellent places to see

Mary K. The Villages, FL
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, November 2016
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This was our first trip with Gate 1. We have traveled previously with OAT and Odyssey. Both of these companies were excellent. We had some concerns that Gate 1 might not measure up. Well we were WRONG! All aspects were fabulous - the hotels, the vans/buses, the food, the locations etc. but the major plus was Berenice, our guide. There are not enough superlatives to adequately describe her. She was incredibly knowledgeable. Obviously she loves Patagonia and her excitement was contagious. She did several " special " activities with our group that went above and beyond. As stated before not enough superlatives! Loved this trip, loved our guide and Gate 1 will be our go to tour group from hence forth.

David B. Pittsburgh, PA
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise , October 2016
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The trip was wonderful. One of the best aspects was our trip leader, Noelia. She is the most energetic and enthusiastic guide/tour manager I've ever traveled with. If I ever travel in Chile or Argentina again I hope she is leading the tour. It would be hard to pick a best event from the overall itinerary. The Perito Moreno glacier was incredible, my pictures were some of the best I've ever taken. Actually my best ever picture, that I've included, was taken there but as you can see it's of an eagle, not the ice! Torres del Paine was also beautiful. We were lucky and had great weather through out and daily had great views of the mountains. The trip highlight was the four day cruise which ended with a landing at Cape Horn, again incredible luck and weather. I will absolutely go on another Discovery tour but it will have to be extremely fantastic to beat this one.

Anita T. Hampton, VA
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise, March 2016
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We had a wonderful time. The itinerary was wonderful, guides great, weather pretty much cooperated and it was an experience we will not forget. Our main trip manager, Silvania, was great. The people on the tour were a good group. Overall, what a great experience.

Frieda B. Oceanside, NY
South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise , January 0001
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It was wonderful! Highly recommend it and tour manager Marina was fantastic.

Sandra M. Houston, TX