16 Day Rhine River Cruise with Lake Region, Swiss Alps, Bruges & Paris

From

$4699

Land Only

$6049*

Air & Land

16 Day Rhine River Cruise with Lake Region, Swiss Alps, Bruges & Paris

From

$4699

Land Only

$6049*

Air & Land


Video
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Book By Oct 24, 2024 & Save!

2025 Dates & Prices Single Supplement: $4000
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 24
Book After
Oct 24
Book By
Oct 24
Book After
Oct 24
Basel Monarch Baroness $4999 $5799 $6299* $7099*
Basel Monarch Baroness $4899 $5699 $6199* $6999*
Basel Monarch Baroness $4799 $5599 $6199* $6999*
Basel Monarch Baroness $4699 $5499 $6099* $6899*
Basel Monarch Baroness $4799 $5599 $6049* $6849*
Basel Monarch Baroness $5399 $6199 $6649* $7449*
Basel Monarch Baroness $5199 $5999 $6449* $7249*
2025 Dates & Prices Single Supplement: $4200
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 24
Book After
Oct 24
Book By
Oct 24
Book After
Oct 24
Basel Monarch Baroness $5399 $6199 $6699* $7499*
Basel Monarch Baroness $5299 $6099 $6599* $7399*
Basel Monarch Baroness $5199 $5999 $6599* $7399*
Basel Monarch Baroness $5099 $5899 $6499* $7299*
Basel Monarch Baroness $5199 $5999 $6449* $7249*
Basel Monarch Baroness $5799 $6599 $7049* $7849*
Basel Monarch Baroness $5599 $6399 $6849* $7649*
2025 Dates & Prices Single Supplement: $4300
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 24
Book After
Oct 24
Book By
Oct 24
Book After
Oct 24
Basel Monarch Baroness $5599 $6399 $6899* $7699*
Basel Monarch Baroness $5499 $6299 $6799* $7599*
Basel Monarch Baroness $5399 $6199 $6799* $7599*
Basel Monarch Baroness $5299 $6099 $6699* $7499*
Basel Monarch Baroness $5399 $6199 $6649* $7449*
Basel Monarch Baroness $5999 $6799 $7249* $8049*
Basel Monarch Baroness $5799 $6599 $7049* $7849*
2025 Dates & Prices Single Supplement: $4500
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 24
Book After
Oct 24
Book By
Oct 24
Book After
Oct 24
Basel Monarch Baroness $5999 $6799 $7299* $8099*
Basel Monarch Baroness $5899 $6699 $7199* $7999*
Basel Monarch Baroness $5799 $6599 $7199* $7999*
Basel Monarch Baroness $5699 $6499 $7099* $7899*
Basel Monarch Baroness $5799 $6599 $7049* $7849*
Basel Monarch Baroness $6399 $7199 $7649* $8449*
Basel Monarch Baroness $6199 $6999 $7449* $8249*
2025 Dates & Prices Single Supplement: $4600
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 24
Book After
Oct 24
Book By
Oct 24
Book After
Oct 24
Basel Monarch Baroness $6199 $6999 $7499* $8299*
Basel Monarch Baroness $6099 $6899 $7399* $8199*
Basel Monarch Baroness $5999 $6799 $7399* $8199*
Basel Monarch Baroness $5899 $6699 $7299* $8099*
Basel Monarch Baroness $5999 $6799 $7249* $8049*
Basel Monarch Baroness $6599 $7399 $7849* $8649*
Basel Monarch Baroness $6399 $7199 $7649* $8449*
2025 Dates & Prices Single Supplement: $5100
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 24
Book After
Oct 24
Book By
Oct 24
Book After
Oct 24
Basel Monarch Baroness $7199 $7999 $8499* $9299*
Basel Monarch Baroness $7099 $7899 $8399* $9199*
Basel Monarch Baroness $6999 $7799 $8399* $9199*
Basel Monarch Baroness $6899 $7699 $8299* $9099*
Basel Monarch Baroness $6999 $7799 $8249* $9049*
Basel Monarch Baroness $7599 $8399 $8849* $9649*
Basel Monarch Baroness $7399 $8199 $8649* $9449*
2025 Dates & Prices
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
      Book By
Oct 24
Book After
Oct 24
Book By
Oct 24
Book After
Oct 24
Basel Monarch Baroness $7749 $8549 $9049* $9849*
Basel Monarch Baroness $7649 $8449 $8949* $9749*
Basel Monarch Baroness $7549 $8349 $8949* $9749*
Basel Monarch Baroness $7449 $8249 $8849* $9649*
Basel Monarch Baroness $7549 $8349 $8799* $9599*
Basel Monarch Baroness $8149 $8949 $9399* $10199*
Basel Monarch Baroness $7949 $8749 $9199* $9999*

Not Included:
Optional shore excursions and gratuities.


Additional Information:
Cruise only price does not include arrival/departure transfers.

Milan Linate Airport transfers available at an additional cost.

Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators or chair lifts on board. Kindly refer to our Terms for additional information.

While sailing with Monarch Cruises, passengers are subject to the cruise's Terms & Conditions which can be viewed at: Monarch Cruises Terms & Conditions.


Know Before You Book - High & Low Water

European river cruising has gained in popularity for very good reason. It's a relaxing and convenient way to experience Europe while enjoying the comfort of a deluxe ship. However, before making the decision to reserve your vacation, please be aware of potential conditions which may impact your cruise. While most of the time river cruises operate exactly as planned, weather conditions may result in high or low water levels which impact a ship's itinerary and, on occasion, render a ship unable to sail at all. On very rare occasions, other events such as heavy fog, a damaged lock, or an incapacitated vessel blocking the river, may impact a sailing. These events typically occur with little or no notice. In the event that a cruise is partially or completely impacted, the itinerary will be operated by deluxe motor coach, accompanied by a Tour Manager, with overnights in hotels. When the option exists, the operator will "swap ships" with another vessel sailing in the opposite direction, retaining the sailing experience. Crew, ship and cabin configuration may differ. The itinerary will include as many of the originally scheduled sightseeing features as possible, considering the travel time and distances required, as well as meals. While it is not possible to recreate the more leisurely comforts of sailings, we will endeavor to provide a comparable itinerary. These alternative services will be provided at no additional charge.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. There is a potential for a small number of sailings to be impacted by river water levels, or other factors which may impact safe navigation. This may cause part or all of the cruise itinerary to be operated by motor coach and may also involve hotel accommodations. Some hotels in Bern are built in the traditional local style and have no air-conditioning. During heat waves, these hotels can become uncomfortable, even at higher elevations. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




River Cruise Package Includes

  • Flights New York-Milan, Paris-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 14 nights accommodations
    • 2 nights Baveno
    • 2 nights Lucerne
    • 7 nights outside cabin aboard the Superior First Class Monarch Baroness
    • 1 night Bruges
    • 2 nights Paris
  • River port charges of $190 per person
  • Cruise & hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 29 meals: 14 breakfasts, 6 lunches, 9 dinners
  • Cruise director & activities host throughout cruise
  • Tour manager in Lake Region, Lucerne, Bruges & Paris
  • Services of local guides in all major cities
  • Comfortable wireless earphones for enhanced touring during excursions

Special Features

  • Embark on a scenic cruise in the Lake Region
  • Explore Lucerne with its pristine lakeside setting and gorgeous mountainous panorama
  • Walk the cobbled streets of tiny Breisach, a town that dates back over 4,000 years
  • Visit the Alsace capital of Strasbourg, designated a UNESCO World Heritage sites
  • Stroll the lanes filled with quaint wine taverns in the lively village of Rüdesheim
  • View the mighty Lorelei Rock named for the siren "Lorelei" rising vertically from the waters
  • Discover 2000-year-old Koblenz, with its superb Romanesque architecture
  • Sail on the legendary Rhine to Cologne, capital of the Rhineland
  • In Amsterdam, board a glass-top boat and cruise the winding canals
  • Visit Bruges, known for its delicate lace textile technique
  • Discover Paris, the "City of Light," with its endless treasures

River Cruise Features & Amenities

  • Welcome dinner and farewell dinner
  • Wine and beer with dinners
  • Locally inspired recipes
  • Early riser breakfast in addition to buffet breakfast
  • Complimentary Wi-Fi access in public areas
  • Self-serve coffee and tea station
  • Lounge serving premium spirits
  • Fitness center
  • Non-smoking ship interior
  • Shore excursions conducted exclusively in English

Know Before You Book - High & Low Water

European river cruising has gained in popularity for very good reason. It's a relaxing and convenient way to experience Europe while enjoying the comfort of a deluxe ship. However, before making the decision to reserve your vacation, please be aware of potential conditions which may impact your cruise. While most of the time river cruises operate exactly as planned, weather conditions may result in high or low water levels which impact a ship's itinerary and, on occasion, render a ship unable to sail at all. On very rare occasions, other events such as heavy fog, a damaged lock, or an incapacitated vessel blocking the river, may impact a sailing. These events typically occur with little or no notice. In the event that a cruise is partially or completely impacted, the itinerary will be operated by deluxe motor coach, accompanied by a Tour Manager, with overnights in hotels. When the option exists, the operator will "swap ships" with another vessel sailing in the opposite direction, retaining the sailing experience. Crew, ship and cabin configuration may differ. The itinerary will include as many of the originally scheduled sightseeing features as possible, considering the travel time and distances required, as well as meals. While it is not possible to recreate the more leisurely comforts of sailings, we will endeavor to provide a comparable itinerary. These alternative services will be provided at no additional charge.

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. There is a potential for a small number of sailings to be impacted by river water levels, or other factors which may impact safe navigation. This may cause part or all of the cruise itinerary to be operated by motor coach and may also involve hotel accommodations. Some hotels in Bern are built in the traditional local style and have no air-conditioning. During heat waves, these hotels can become uncomfortable, even at higher elevations. This is a Classic program. For more information, click here.

Book Now!

Select departures may operate in the reverse direction.

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DAY 1, Sunday - Depart for Italy
Depart for Italy

DAY 2, Monday - Arrive in Milan, Transfer to Baveno
Arrive in Milan and transfer to your hotel in the town of Baveno, on Lake Maggiore, one of Italy's most romantic destinations. The rest of the day is at leisure to enjoy the beautiful surroundings. Tonight, attend an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner at the hotel. We recommend you to select flights that arrive no later than 4 PM
Overnight: Baveno, Lake Maggiore
Meals: Dinner

DAY 3, Tuesday - Cross Lake Maggiore, Visit Isola Bella & Isola dei Pescatori
Today, cruise across Lake Maggiore to Isola Bella and visit the palace of Prince Borromeo with its splendid gardens and famous white peacocks. Continue to the charming Fishermen's Island (Isola dei Pescatori) that gets its name from the occupation of its inhabitants. Walk along the windy medieval streets and marvel at the incredible views of the lake. Sail back to Baveno with time to experience the delights of this lakeside town with its spectacular mountain views
Overnight: Baveno, Lake Maggiore
Meals: Breakfast

DAY 4, Wednesday - Locarno, St. Gotthard Tunnel & Lucerne's Old City
Travel this morning to Locarno in southern Switzerland's Italian-speaking Ticino region on the northern Swiss shore of Lake Maggiore. Its Swiss-Mediterranean mix of cultures is similar to Italy's northern Lombardy region and reflected in its architecture. The palm trees give way to Alpine peaks and glaciers as you continue heading north traversing through the St. Gotthard Tunnel built under the Swiss Alps. On your journey to Lucerne, pass magnificent Alpine scenery, roaring waterfalls and running rivers. In the stunning lakeside Swiss city of Lucerne, get acquainted with the city on your walking tour to the sentimental Lion Monument, the 14th century Chapel Bridge and the cobbled streets of the well-preserved medieval Altstadt (Old Town)
Overnight: Lucerne
Meals: Breakfast

DAY 5, Thursday - Full Day in Lucerne
The day is yours to independently discover Lucerne, in the heart of central Switzerland. Wander through the lively streets, over bridges and along the picturesque lakeshore. Shop to your heart's content for chocolates, watches, the famous Swiss and German cuckoo clocks, or sip coffee at an outdoor café. Perhaps, join the exciting optional tour to the summit of Mt. Pilatus. Ascend the world's steepest cogwheel railway that winds up through lush meadows and sparkling mountain streams to nearly 7,000 feet. After time to admire the splendid panoramic views, descend by aerial cableway
Optional: Mount Pilatus Tour (AM)
Overnight: Lucerne
Meals: Breakfast

DAY 6, Friday - Basel City Tour and Cruise Embarkation
This morning depart Lucerne and travel to Basel. Upon arrival, take a city tour of Basel, the geographical point where the Swiss, German and French borders meet. Explore the Kleinbasel district along the Rhine River, the old buildings and narrow alleyways of Grossbasel, and "Tinguely Fountain," a unique fountain designed by the Swiss artist Jean Tinguely. This afternoon, head to port. After arrival formalities, time to relax on board. This evening, meet your Cruise Director and enjoy dinner as it sets the mood for your delightful river cruise
Overnight: River Cruise
Meals: Breakfast, Dinner

DAY 7, Saturday - Breisach Walking Tour
Arrive this morning in the small town of Breisach that dates back over 4,000 years. On your walking tour along the cobbled streets lined with pastel-painted houses, it's hard to believe this town was mostly destroyed in WWII and then totally restored to its original beauty. View the towering Romanesque and Gothic St. Stephansmunster Cathedral, a highlight of the city. After lunch set sail for Strasbourg
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 8, Sunday - Strasbourg City Tour
Discover Strasbourg on the tour highlighting the city's center, designated a UNESCO World Heritage site. Of special note is the stunning Gothic Cathedral, an exquisite example of late Gothic architecture that houses one of the finest astronomical clocks in existence. See the magical La Petite France district, home to quaint shops and charming bistros, Place Kleber, a large historic square in the center of the city and Place Gutenberg, dedicated to the inventor of the printing press. This evening, the ship sets sail towards Speyer
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 9, Monday - Morning in Speyer & Evening in Rudesheim
This morning arrive in Speyer. Perhaps take a refreshing morning walk through this picturesque town founded by the Romans, or alternatively, join the optional tour to Heidelberg, home to the oldest university in Germany and inspiration for some of the world's greatest writers and artists. The ship will continue sailing this morning and passengers joining the tour will rejoin the ship at lunchtime and relax on board this afternoon. After dinner, arrive in Rudesheim, a lively village in the heart of the Rhine. Perhaps take a leisurely walk through town or visit a quaint wine tavern
Optional: Heidelberg City Tour (AM)
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 10, Tuesday - Morning Cruising & Afternoon in Koblenz
Take in the spectacular vistas as the ship sails past castles perched on lofty cliffs, terraced vineyards and tiny villages. Pass the mighty Lorelei Rock on the eastern bank of the Rhine rising vertically from the waters, named for the siren "Lorelei" who bewitched sailors passing by. After lunch on board, the ship docks in Koblenz, located at the confluence of the Rhine and Moselle Rivers. Join a walking tour and free time to explore the Romanesque architecture and imposing defensive towers of this 2000-year old city. Or, join the optional tour to the dramatic Marksburg Castle, the only hill castle on the Rhine that's never been destroyed and has been continuously occupied for over 700 years
Optional: Marksburg Castle Tour (PM)
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 11, Wednesday - Cologne City Tour
Today the ship will dock in Cologne, one of Germany's largest cities and capital of the Rhineland. Your walking tour of the city is highlighted by the soaring, twin-steeple Gothic cathedral that is the geographical and spiritual heart of the city. Known for its vibrant art scene, Cologne abounds with cafes, galleries, shops and taverns
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 12, Thursday - Amsterdam City Tour
Cruise into Amsterdam and join a panoramic tour of 700-year-old Amsterdam. View the Royal Palace on Amsterdam's Dam Square, the King's official home-away-from-home. On to the Dutch National Monument dedicated by Queen Juliana as a memorial to the victims of WWII and to the unusual Skinny Bridge, once so narrow that pedestrians could not pass each other. Then, board a glass-top boat and cruise the winding canals for an up-close view of the stately historic homes, 16th century warehouses and charming churches with striking bell towers. This evening bid farewell to your Cruise Director on your final night on board
Overnight: River Cruise
Meals: Breakfast, Lunch, Dinner

DAY 13, Friday - Disembarkation, Bruges City Tour
This morning, disembark your ship and travel through the countryside to reach Bruges. Tour one of Europe's most beautiful cities. Walk along picturesque cobbled lanes lined with historic churches and whitewashed almshouses. View the Church of Our Lady, housing the astonishing Madonna statue by Michelangelo, and visit the Market Square with its astonishing Belfry. This evening, treat yourself to an extraordinary dinner or perhaps just sample the city's famous chocolate and beer
Overnight: Bruges
Meals: Breakfast

DAY 14, Saturday - Afternoon in Paris, the "City of Light"
On to Paris, the "City of Light." Upon arrival, start your discovery of one of the world's greatest cities with its endless treasures. Spend the afternoon at leisure. Perhaps, visit the bustling Montmartre and see spectacular views of the city, visit the Basilica of Sacre Coeur, and walk the winding streets to mingle with the street artists selling their wares at Place du Tertre
Overnight: Paris
Meals: Breakfast

DAY 15, Sunday - Tour of Paris
Drive along the famous Champs Elysees to the Arc de Triomphe, Concorde Square, and the iconic Eiffel Tower, symbol of Paris. On to the celebrated "Rive Gauche," the vivacious Left Bank where artists, philosophers and writers in a long gone era flourished in the artistic community at Montparnasse. View the Latin Quarter, home to many of France's higher education establishments, such as the Sorbonne. Spend the rest of the afternoon at leisure or join the optional tour to magnificent Versailles to witness the grandeur of French classical architecture on the visit to the Palace and extravagant State Apartments. Tonight, bid farewell to your Tour Manager at dinner
Optional: Palace of Versailles (PM)
Overnight: Paris
Meals: Breakfast, Dinner

DAY 16, Monday - Depart France
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Mount Pilatus Tour

Ascend the world's steepest cogwheel railway which winds up through lush meadows carpeted with Alpine flowers, past sparkling mountain streams and fascinating rock faces to Mt. Pilatus. After admiring splendid views of the Bernese Oberland and the snowcapped Swiss peaks from the summit at nearly 7000 feet, descend by aerial cableway and return to Lucerne.

Approximate tour duration is 4 hours.

*From November to May and in the event of adverse weather, the cogwheel will be replaced by the aerial cable car.

Day #5 01 Apr 2025 - 31 Dec 2025 $122.00
Mount Pilatus Tour Thumbnail
Heidelberg City Tour

Heidelberg is one of Germany’s most scenic cities. For hundreds of years the city's medieval splendor has inspired some of the world's greatest artists and authors. This tour takes you through the city, with views of the historic Old Town, the expansive ruins of Heidelberg Castle, and the Neckar River. Fortunately, the city was spared from destruction during WWII, leaving buildings dating to the Middle Ages completely intact. Today, the city is a bustling, vibrant center for education and the arts, seamlessly blending the modern and the traditional.

Approximate tour duration is 4 hours.

Day #9 01 Jan 2025 - 31 Dec 2025 $65.00
Heidelberg City Tour Thumbnail
Marksburg Castle Tour

Join a guided tour of the dramatic Marksburg Castle, the only hill castle on the Rhine that has never been destroyed. The castle has been continuously occupied for over 700 years and houses a host of artifacts that bring the Middle Ages to life.

*This tour will encounter some uneven surfaces, stairs, steps and significant slopes.

Approximate tour duration is 2 hours.

Day #10 01 Jan 2025 - 31 Dec 2025 $55.00
Marksburg Castle Tour Thumbnail
Palace of Versailles

Relive the glorious period of Louis XIV, XV and XVI as you pace one of the largest and most influential formal gardens in the world. Today's tour takes you to Versailles Palace to witness the grandeur of French classical architecture. Visit the Palace and extravagant State Apartments, including a guided visit to the Reception Halls, the Royal Bedroom, and the Hall of Mirrors. You will also have time to walk the palace grounds and formal gardens, designed by Andre le Notre, at your leisure. Enjoy VIP access and skip the lines on this unforgettable tour.

Approximate tour duration is 4.5 hours.
Advance purchase is highly recommended for this tour. Tickets are not available for purchase locally.

Day #15 01 Jan 2025 - 31 Dec 2025 $95.00
Palace of Versailles Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

River Cruises - Internet access is provided onboard Monarch ships, but quality may vary depending on the location and while sailing. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Switzerland - Switzerland tours visit areas of high elevation ranging from 5,905 feet to 10,135 feet. High elevation may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. Individuals that are affected by high altitude, should avoid over-exertion, drink extra water, abstain from alcohol, and eat lightly.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Italy - Spring and Fall: 55-75°F; Summer: 70-85°F; Winter: 40-55°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Italy Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#italy-weather

Germany - Spring and Autumn: 40–60°F, Summer: 65–80°F, Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Germany Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#austria-germany-europe-weather

Belgium - Belgium's climate is very moderate, and does not reach extremes in any season. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Belgium Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#belgium-weather

Holland - Holland's climate is moderate year round. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Holland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#belgium-weather

France - Spring and Fall: 45-60°F; Summer: 60-80°F; Winter: 30-45°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat.

France Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx#france-weather

Switzerland - Spring and Autumn: 35-55°F; Summer: 55-80°F; Winter: 25-35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Switzerland Average Temperatures: https://www.gate1travel.com/weather/europe/default.aspx

River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

EUROPEAN RIVER CRUISES: Books
Danube by Claudio Magris
Between the Woods and the Water by Patrick Leigh Fermor
Ballad of the Whiskey Robber by Julian Rubinstein
Invisible Bridge by Julie Orringer
The Case Worker by Gyorgy Konrád
Fatelessness by Imre Kertesz
Blue River Black Sea by Andrew Eames

EUROPEAN RIVER CRUISES: Films
The Sound of Music (1965)
Amadeus (1984)

ITALY: Books
Venice Is a Fish: A Sensual Guide by Tiziano Scarpa
Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias
Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes
Caesar: Life of a Colossus by Adrian Keith Goldsworthy
Italy for the Gourmet Traveler by Fred Plotkin
Medici: Godfathers of the Renaissance by Paul Strathern
A Day in the Life of Ancient Rome by Alberto Angela
The Adventures of Pinocchio by Carlo Collodi
Roma: The Novel of Ancient Rome by Steven Saylor

ITALY: Films
The Great Beauty (2013)
I Am Love (2010)
Under the Tuscan Sun (2003)
The Talented Mr. Ripley (1999)
Life is Beautiful (1997)
A Room with a View (1985)
La Dolce Vita (1960)
Three Coins in the Fountain (1954)

SWITZERLAND: Books
William Tell by Friedrich Schiller
The Swiss Family Robinson by Johann David Wyss
Swiss Watching: Inside the Land of Milk & Honey by Diccon Bewes
A Tramp Abroad by Mark Twain
The Lions of Lucerne by Brad Thor
Target Switzerland: Swiss Armed Neutrality in World War II by Stephen P. Halbrook
Swiss History in a Nutshell by Gregoire Nappey
Scrambles Amongst the Alps by Edward Whymper
Why Switzerland? by Jonathan Steinberg

SWITZERLAND: Films
The Miracle of Bern (2003)
The Swissmakers (1978)
On Her Majesty's Secret Service (1969)
Third Man on the Mountain (1959)
Heidi (1937)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

River Cruise Docking Locations & Map - Amsterdam - Docking locations are strictly controlled by the river authorities and could be confirmed up to approximately 25 days prior to departure. If you are traveling independently to your ship, we recommend that you print the map and bring it with you to help you find your ship. Please note that the final docking location is determined by the Amsterdam Port Authorities and is subject to change, in which case, we will make every attempt to contact you with the new details. In the event you can not locate the ship please call the number of your ship below.

River Cruise Docking Locations & Map - Basel - If you are arriving to the port independently, go to the docking point listed below. Please find a location description below and for a map view, visit www.gate1travel.com/shared/river-cruises/maps/basel-ports.png. The final docking location is determined by the Basel Port Authorities and is subject to change, in which case, we will make every attempt to contact you with the new details.

Monarch Baroness - If you do not have a Gate 1 Transfer to the ship, we recommend you telephone the ship reception on your embarkation day to receive the most recent & precise docking information.

* Ship reception/Hotel Manager: +49 152 015 062 13
* Cruise Director: +421 917 707 909
* Local office emergency number: +421 907 707 947


Monarch Baroness 2024 Docking Locations in Basel
  • Jun 7, 2024 * Basel - Amsterdam * Steiger Klybeckquai
  • Jun 21, 2024 * Basel - Amsterdam * Steiger Klybeckquai
  • Jul 5, 2024 * Basel - Amsterdam * Steiger Klybeckquai
  • Jul 19, 2024 * Basel - Amsterdam * Steiger Klybeckquai
  • Aug 2, 2024 * Basel - Amsterdam * Steiger Klybeckquai
  • Aug 16, 2024 * Basel - Amsterdam * Steiger Klybeckquai
  • Aug 30, 2024 * Basel - Amsterdam * Steiger Klybeckquai
  • Sep 13, 2024 * Basel - Amsterdam * Steiger Klybeckquai


Amsterdam River Cruise Docking
Amsterdam Port Map: https://www.gate1travel.com/shared/river-cruises/maps/amsterdam-ports22.pdf

De Ruijterkade West Steiger (West Dock), IJ, Amsterdam, Netherlands, 1013 AA Amsterdam, Netherlands
From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/3 mile to De Ruijterkade West Steiger.
Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeWest.pdf
Google Map: De Ruijterkade West Steiger

De Ruijterkade Oost (East Dock), De Ruijterkade, 1011 AC Amsterdam
From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade. The docks are approximately 100 yards along the street.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeOost.pdf
Google Map: De Ruijterkade Oost

Veemkade (Passenger Terminal), Veemkade, 1019 GW Amsterdam
From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel less than half mile to the Passenger Terminal. Veemkade docks are located behind the Terminal building.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Veemkade.pdf
Google Map: Veemkade

Javakade, Javakade, 1019 RT Amsterdam
From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel a half mile passing the Passenger Terminal on your left. Turn left onto Javabrug (Java Bridge) and cross the bridge. At the end of the bridge, turn left onto Javakade.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Javakade.pdf
Google Map: Javakade

Coenhaven, Westerhoofd 5, 1013 BS Amsterdam
The dock is located approximately 4 miles from the Central Rail Station. If you have not purchased a transfer from Gate 1 Travel, it is advisable to take a taxi to the port. From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade (S100). After 1.5 miles, make a slight left onto Tasmanstratt (S101) and follow the road making a slight right onto Nieuwe Hemweg (S101, continued). After 1.6 miles, turn right at Vlothavenweg and continue 1/2 mile. Turn right at Coenhavenweg.
Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Coenhaven.pdf
Google Map: Coenhaven

Westerdoksdijk, 597, 1013 BX Amsterdam
From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/2 mile to Westerdoksedijk Steiger From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/4 mile to the Steiger piers.
Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-westerdoksedijk.pdf
Google Map: Westerdoksdijk

Haarleem, Spaarndamseweg 3-11, 2022 Haarlem
The dock is located on the west side of the Spaarne River and a half mile north of the Waarderbrug bridge on Spaarndamseweg street.
Google Map: Haarlem

Basel River Cruise Docking:

Uferstrasse 80 located north of Three Roses Bridge (Dreirosenbrücke) on the East bank of the river.

St. Johann located between Three Roses Bridge (Dreirosenbrücke) and Johanniter Bridge (Johanniterbrucke).

Dreiländereck located north of Three Roses Bridge (Dreirosenbrücke) on the East bank of the river.

Steiger Klybeck located north of Three Rose Bridge (Dreirosenbrücke) on the East bank of the river.

Monarch Baroness 2024 Docking Locations in Amsterdam
  • Mar 29, 2024 * Amsterdam - Amsterdam * Westerdoksdijk
  • Apr 5, 2024 * Amsterdam - Amsterdam * Ruijterkade West IJRW 6
  • Apr 12, 2024 * Amsterdam - Amsterdam * Veemkade PTA LP 1 (paal 32 en hoger)
  • Apr 19, 2024 * Amsterdam - Amsterdam * Westerdoksdijk
  • Apr 26, 2024 * Amsterdam - Amsterdam * Ruijterkade Oost IJRO 3
  • May 3, 2024 * Amsterdam - Budapest * Coenhaven Westerhoofd paal 1
  • May 31, 2024 * Amsterdam - Basel * Coenhaven Westerhoofd paal 1
  • Jun 14, 2024* Amsterdam - Basel * Westerdoksdijk
  • Jun 28, 2024 * Amsterdam - Basel * Westerdoksdijk
  • Jul 12, 2024 * Amsterdam - Basel * Westerdoksdijk
  • Jul 26, 2024 * Amsterdam - Basel * Ruijterkade West IJRW 6
  • Aug 9, 2024 * Amsterdam - Basel * Westerdoksdijk
  • Aug 23, 2024 * Amsterdam - Basel * Coenhaven Westerhoofd paal 6
  • Sep 6, 2024 * Amsterdam - Basel * Coenhaven Westerhoofd paal 1
  • Sep 20, 2024 * Amsterdam - Budapest * Ruijterkade West IJRW 6


What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

River Cruises
Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Baroness cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. We reserve the right to make ship substitutions with those of equal standard.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: European River Cruises

River Cruise
Crew (Shared by all crew members): US $14 per person per day
Cruise Director: US $4 per person per day
Activity Host: US $2 per person per day
Local Guide (Offers in-depth information at specific locations): US $5 per person per day of sightseeing, US $3 per half day
Local Driver (Provides chauffeur services at specific locations): US $5 per person per day, US $3 per half day

Crew gratuities will be shared by all crew members and may be paid via the on board ship account (excluding Douro River Cruises) or dropped in the designated box at reception. Gratuities for the Gate 1 Cruise Director, Activity Host, and local service providers should be paid in cash and given to the person directly.

Pre- or Post-Cruise Land Tour
Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $5 per person per day of sightseeing, US $3 per half day
Driver (Provides chauffeur services and limited assistance with luggage): US $5 per person per day, US $3 per half day
City Host (Gate 1 hotel assistant): US $4 per person per day
Hotel porters and wait staff: Included

Italy - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service.

Germany - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Belgium - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Holland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

France - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Switzerland - Rounding up the bill is appreciated. Taxi drivers do not expect a gratuity and rounding up the fare is usually sufficient.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Water Level
A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email.

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option.

Germany - The Euro is the currency of Germany.

Belgium - The Euro is the currency of Belgium.

Holland - The Euro is the currency of Holland.

France - The Euro is the currency of France.

Switzerland - The Swiss Franc is the currency of Switzerland.

European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board.

Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

European River Cruises - On board expenditures are processed through a banking center in Cyprus. Passengers wishing to settle their on board account by credit card should advise their credit card provider of potential charges from Cyprus in addition to the countries that will be visited on your itinerary.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.

Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.

Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others.

Belgium - Special purchases include ceramics and hand-beaten copperware from Dinant, gourmet chocolates, crystal , diamonds, jewelry, lace and woodcarvings.

Holland - Special purchases include beautiful Delft blue pottery and pottery from Makkum and Workum, costume dolls, silverware from Schoonhoven, glass and crystal from Leerdam and diamonds from Amsterdam.

France - In Paris, stores are open from 10 am to 7 pm, Monday through Saturday. Larger stores are open Sunday from noon until 6 pm Many large department stores and designer boutiques are located in Paris. The French countryside is known for its quaint shops, farm markets and vineyards. Good buys include lace, crystal, glass, and fine wines and liqueurs.

Switzerland - Shopping in Switzerland offers a great chance to find the highest quality watches and knives, extravagant jewelry, and gourmet Swiss chocolates. Especially famous for cuckoo clocks, ranging from the simplest models to the most extraordinarily intricate, Swiss craftsmanship is unsurpassed.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom or in containers on the sun deck, marked clearly. When leaving the ship, kindly pick up your boarding pass from the reception desk and promptly return it upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales.

Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome.

Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites.

Local Emergency Phone Numbers
Italy
  • Ambulance/Medical: 118
  • Fire: 115
  • Police: 112

Germany
  • Ambulance/Fire: 112
  • Police: 110

Belgium
  • General Emergency: 112 or 100

Holland
  • General Emergency: 112

France
  • General Emergency: 112

Switzerland
  • Ambulance: 144
  • Fire: 118
  • Police: 117

Languages
Italy - Italian is the local language. English is generally spoken in tourist areas.

Germany - German is the local language. English is generally spoken in tourist areas.

Belgium - Dutch, French and German are the official languages. English is generally spoken in tourist areas.

Holland - Dutch is the local language. English is generally spoken in tourist areas.

France - French is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Italy - The voltage used is 220 volts.

Germany - The voltage used is 230 volts.

Belgium - The voltage used is 230 volts.

Holland - The voltage used is 230 volts.

France - The voltage used is 220 volts.

Switzerland - The voltage used is 230 volts.

Monarch Baroness - The voltage used is 220 volts.

Code of Conduct
Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.

Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants.

Belgium - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

Holland - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.

France - Shaking hands is the standard greeting. Closer acquaintances and friends may kiss both cheeks. The form of personal address is simply Monsieur or Madame without a surname and people may not immediately offer to be familiar on a first name basis. Casual wear is appropriate, but more stylish dress would not be out of place. Smoking is prohibited on public transport and in cinemas and theaters.

Switzerland - Cleanliness is of utmost importance in Switzerland and even accidental littering can result in a public scolding. Shaking hands is a standard greeting. When being introduced, it is important to shake hands with everyone, including children. Standard courtesies should be observed, and conservative casual dress is appropriate.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Italy

Holidays 2024

Jan 1: New Year's Day
Jan 6: Epiphany
Mar 31: Easter Sunday
Apr 1: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin Mary / Ferragosto
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day


Holidays 2025

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 9: Easter Sunday
Apr 20: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:

Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus)
Catania: Feb 3-5; Aug 17 (St. Agatha)
Sorrento: Feb 14 (St. Antoninus)
Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus)
Como: Apr 2; Aug 31 (St. Abbondio)
Ragusa: Apr 23 (St. George)
Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day)
Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta)
Baveno: Jun 19 (Sts. Gervasius & Protasius)
Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna)
Florence, Genoa & Turin: Jun 24 (St John the Baptist)
Amalfi: Jun 27; Nov 30 (St. Andrew)
Rome: Jun 29 (St. Peter & Paul)
Siena: Jul 2 & Aug 16, Palio horserace
Taormina: Jul 8-9 (St. Pancras)
Palermo: Jul 15 (St. Rosalia)
Santa Margherita Ligure: July 20 (St. Margaret of Antiochia)
Lecce: Aug 26 (St. Orontius)
Naples: Sep 19 (St. Gennaro)
Bologna: Oct 4 (St. Petronius)
Trieste: Nov 3 (St. Giusto)
Montecatini: Dec 4 (St. Barbara)
Bari: Dec 6, May 7-9 (St. Nicholas)
Milan & Stresa: Dec 7 (St. Ambrose)
Siracusa: Dec 13 (St. Lucy)

Holidays - Germany

Holidays 2024

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
May 1: May Day
May 9: Ascension Day
May 19: Whit Sunday
May 20: Whit Monday
May 30: Corpus Christi
Aug 15: Assumption Day
Oct 3: Day of German Unity
Oct 31: Reformation Day
Nov 1: All Saints' Day
Nov 20: Repentence Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
May 1: May Day
May 29: Ascension Day
Jun 8: Whit Sunday
Jun 9: Whit Monday
Jun 19: Corpus Christi
Aug 15: Assumption Day
Oct 3: Day of German Unity
Oct 31: Reformation Day
Nov 1: All Saints' Day
Nov 19: Repentence Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays - Belgium

Holidays 2024

Jan 1: New Year's Day
Mar 31: Easter
Apr 1: Easter Monday
May 1: Labor Day
May 9: Ascension Day
May 19: Whit Sunday
May 20: Whit Monday
Jul 21: Belgian National Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Apr 20: Easter
Apr 21: Easter Monday
May 1: Labor Day
May 29: Ascension Day
Jun 8: Whit Sunday
Jun 9: Whit Monday
Jul 21: Belgian National Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays - Holland

Holidays 2024

Jan 1: New Year's Day
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
Apr 27: King's Birthday
May 5: Liberation Day
May 9: Ascension Day
May 19: Whit Sunday
May 20: Whit Monday
Dec 5: Saint Nicholas' Day
Dec 24: Christmas Eve
Dec 25: Christmas
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
Apr 26: King's Birthday
May 5: Liberation Day
May 29: Ascension Day
Jun 8: Whit Sunday
Jun 9: Whit Monday
Dec 6: Saint Nicholas' Day
Dec 24: Christmas Eve
Dec 25: Christmas
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - France

Holidays 2024

Jan 1: New Year's Day
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
May 1: Labor Day
May 8: WWII Victory Day
May 9: Ascension Day
May 19: Whit Sunday
May 20: Whit Monday
Jul 14: Bastille Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
May 1: Labor Day
May 8: WWII Victory Day
May 29: Ascension Day
Jun 8: Whit Sunday
Jun 9: Whit Monday
Jul 14: Bastille Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Switzerland

Holidays 2024

Jan 1: New Year's Day
Jan 2: St. Berchtold Day
Jan 6: Feast of the Epiphany
Mar 19: St. Joseph's Day
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
May 1: Labor Day/May Day
May 9: Ascension Day
May 19: Pentecost (Whit Sunday)
May 20: Pentecost (Whit Monday)
May 30: Corpus Christi
Jun 29: St. Peter and St Paul
Aug 1: Swiss National Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: Restoration Day

Holidays 2025

Jan 1: New Year's Day
Jan 2: St. Berchtold Day
Jan 6: Feast of the Epiphany
Mar 19: St. Joseph's Day
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
May 1: Labor Day/May Day
May 29: Ascension Day
Jun 8: Pentecost (Whit Sunday)
Jun 9: Pentecost (Whit Monday)
Jun 19: Corpus Christi
Jun 29: St. Peter and St Paul
Aug 1: Swiss National Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: Restoration Day

Disabled Facilities - European River Cruises
Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. The Monarch Baroness is equipped with elevator access between the Empress and Countess decks, however passengers will encounter some uneven surfaces, stairs, steps and significant slopes while touring. Kindly refer to our Terms for additional information.
Embarkation
Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage.

Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise.

Disembarkation
You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary.

On Your Cruise - European River Cruises
Attire:
River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella.

Language:
The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English.

Meals and Dietary Restrictions:
There is open seating in the dining room for lunch and dinner. Please see your Maître d'hotel who is at your disposal for special needs. Passengers requiring special diet must advise Gate 1 Cruises at the least 20 days prior to departure. However we are pleased to assist within the limits of those products available on board.

Smoking:
Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard.

Amenities:
A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe.

Fitness Center:
The fitness center is equipped with one treadmill, one stationary bicycle and yoga mats.

Medical Services:
Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request.

Excursions:
During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Walking:
River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. The Monarch Baroness is equipped with elevator access between the Empress and Countess decks, however passengers will be required to climb stairs to access the different decks of the ship. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area.

Children:
The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age.

Telephone:
All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later.

Internet Onboard:
The Monarch ships offer complimentary internet access onboard which is accessible in both public areas and cabins. This is basic internet and is based on regional satellite for river cruise ships. Connection quality varies and, at times, may be slow. Normally, you should be able to browse the internet, check your email, access international publications, and view social media accounts on your personal device(s) during your sailing. However, you will be unable to download movies or video, send videos or access streaming services. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather. In addition, populated ports where many ships are utilizing the same satellite signal may cause slower online connections than you are accustomed to at home. Prior to departure, we recommend you purchase an international plan with your phone provider which will typically provide similar coverage to your domestic plan's talk, text, and data allowances.

Mail:
Any mail with postage can be handed in at the reception. It will be posted at the next port of call.

Papal Audiences, Vatican City - Italy
General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.

Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket.

New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change.

7 Day Malta Vacation, January 2024
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The trip to Malta was amazing!!! Our guide for all of the options, Josette, was fantastic and shared the history of Malta in such an exceptional way. The pace of the trip was relaxed with plenty of leisure time and although it was an independent trip there was a lot of bonding within the trip with the fellow travels. Seeing Malta during winter was wonderful as the crowds were none existent and there were still so many beautiful Nativity Cribs and Christmas decorations still present to see. This was an amazing trip at an exceptional value and I am so glad I we were able to visit this amazing country. It was not a place on our travel bucket list, but the value of the trip made it hard to refuse and I'm so glad we got to visit and learn about the history and culture of Malta. Thank you Gate1 for another wonderful travel experience!!! You have never disappointed us and we tell everyone we can about your wonderful company!

Margaret H.
9 Day Four Star Venice, Florence & Rome by Rail, January 2024
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We just came back from an independent by rail Italy trip which was excellent! We had travelled on the escorted trip before and thoroughly enjoyed this independent version. The instructions provided to find the railway stations, hotels, tour meet up sites were impeccable and easy to find. Thank you Gate1 for a memorable vacation!

Diane A.
9 Day Christmas Markets River Cruise - Frankfurt to Amsterdam, December 2023
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Once again Gate 1 outdid themselves with a fantastic tour and a great price. We really appreciated the efforts made to keep our tour on schedule despite the rising water levels on the rivers and canal. Soma outdid himself helping to ensure our lost luggage arrived. We really feel it would not have happened without his assistance and many efforts. He was always upbeat, even when things were not going to plan, and he is an excellent representative of Gate 1. We really hope to see him again on a future cruise. Daniele was fantastic. He was fun and funny, enthusiastic, and did a wonderful job ensuring we were all entertained. He made us want to attend the evening entertainment in the lounge. We ended up eating every meal in the same area of the dining room because we so enjoyed Indra and Phyo. They learned our usual drink orders and had them ready for us the moment we sat down. Excellent customer service! Lilly, our room steward, took excellent care of our room and always greeted us, asking if there was anything we needed when passing in the hallways. Again, excellent customer service. All-in-all, this was a great experience. We had never done a full river cruise before, but will certainly be back!

Hillary H.
9 Day Christmas Markets River Cruise - Frankfurt to Amsterdam, December 2023
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I loved this trip! The pace was so relaxing. The markets and towns visited were festive and fun. The ship was comfortable and the crew couldn't do enough to keep things running smoothly, the ship clean and the food and wine flowing. The quality of the food and drinks on board was amazing. I will definitely be taking more Gate 1 river cruises.

Mary K.
9 Day Christmas Markets River Cruise - Regensburg to Frankfurt, November 2023
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We had a great time. Enjoyed the Christmas markets, loved Regensburg! Had missed seeing the Rezidence in Wurzburg last time we were there, so really wanted to see the inside and was not disappointed. Could not believe Frankfurt's Christmas Market went on forever and we thought it was larger than Nuremburg's (which we had been to several times before). Overall, it definitely was a great vacation and service aboard the Monarch Governess was excellent. Other than losing a gold earring trying on hats, it was a wonderful vacation.

Kevin C.
7 Day Christmas Markets River Cruise, November 2023
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This was a magical trip. It was so wonderful. Everything was perfect. I just wished it was a bit longer. The Monarch Queen is a beautiful vessel. The stateroom was perfect, lots of storage space. The Lady that took care of our room, Irena was the sweetest lady. We truly enjoyed everything about the trip. The food was very good, the presentation was amazing. I look forward to take another river cruise on the Monarch Queen. It was a perfect vacation. Bart was very professional, accommodating and willing to help everyone. Good job Gate1.

Maria R.
14 Day Danube River Cruise with Budapest & Prague, November 2023
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It was a memorable trip. We are a group of six people traveling together. The cruise allowed us to spend more time than we would have on a land tour. We hung out in the lounge, enjoyed tea, hot chocolate and cookies. The crew never failed to restock the goodies. The crew of the Monarch Governess is a bunch of fun and friendly people. Our regular servers, Necat, Joko and Ega always had smiles on their faces during meals. Desy, our room steward, was the nicest and most helpful with our questions and needs. Andreas was always ready to replenish our drinks and cookies. Everyone from the top, Lucian the GM to George (aka George Clooney), the maître d, down to every staff member we ran across seemed to love and enjoy their jobs. It was a fun atmosphere on the ship. We found out that the executive chef, Ketut, was Indonesian the first night we were on board. Lucian took the time to grab him from the kitchen to introduce him to our table. Ketut prepared us some ethnic dishes for us one night. Daniele, the activity director, was the funniest person. Lorin was also most helpful. My mom has difficulty walking. The day we were to embark on the ship, we started the day with a hilly tour which she opted not to join. He arranged a taxi to take her to the ship so she could check in ahead of the group. Later on, he showed me a picture of my mom with Daniele on the ship to let me know she arrived safely.

Stephani T.
11 Day Affordable Italy with Sorrento or Naples, November 2023
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Our recent trip to Italy was everything we hoped for. Every aspect of the vacation was perfectly planned. Our meals and side trips were all spot on. Each of our guides in the visited cities were extremely knowledgeable, interesting and a pleasure to spend time with. Having said this let me say a few words about our Tour Manager Lorena . Lorena absolutely made our trip as great as it was. Lorena at every aspect went well above and beyond to make sure that all the planned activities were perfect. She made us feel so welcome like we were part of her family. I would certainly recommend to any friends and family to use Gate 1 for their future travel plans.

John P.
9 Day Affordable Italy, November 2023
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My wife and I went to Dubai with Gate 1 at the end of April this year and I thought that nothing could top that. I was wrong! Our recent trip to Italy by way of Gate 1 was absolutely wonderful! Neither of us had been to Italy before and I cannot imagine how this trip could have been better. The accommodations at each location were beautiful, like 5-star hotels (which I suppose they were). I must say that the most impressive thing about the entire trip was the tour guides. They were very knowledgeable about the areas that they were showing us through. They were all very passionate about their country and the sights we were seeing while we were there. Despite my hearing problem, they were able to get their messages across to me with complete understanding. We will never forget Italy, especially Rome, after this visit. We have been telling everyone we know to check out Gate 1 for any travel needs. I cannot imagine that anyone could do better (probably no one could do as well) than Gate 1.

William G.
14 Day Danube River Cruise with Prague & Budapest, November 2023
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Our recent Danube River Cruise was more than I anticipated in terms of how much we saw and accomplished. Loved the Monarch Empress from start to finish. Crew and staff were superb.

Michele R.
9 Day Affordable Sicily, November 2023
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It was amazing! I went because of Palermo but I stayed for everything amazing about Sicily! I'm a Greek/Roman geek and every day was filled with discovery and new treasures --the last one -the Roman villa -- was the most incredible collection of mosaics I've ever seen! Our guide was incredible - funny, smart, self-effacing and able to "mother" us into being on time every time. I am so grateful that you helped me get there!

Kathryn C.
10 Day Affordable Italy with Pompeii, November 2023
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Thank you for asking. Our Italy experience was awesome! Francesca, our tour manager was knowledgeable, personable, courteous and prompt. From hotel accommodations to our tour itineraries we're top notch. All of the local guides were excellent in terms of their knowledge. This was our 5th tour with Gate 1. I am yet to find anything to complain about. Thank you for making the whole experience a pleasant one.

Asha P.
12 Day Danube River Cruise with Prague, November 2023
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My first gate 1 trip with my fiancé who had traveled many times with gate 1. I was so impressed! First off, Nad is just a Rockstar. He is funny, kind, caring, talented and I could go on and on. I would take a cruise with him again no matter the destination. You're blessed to have him. Period. Soma is great as well. I always felt they truly cared about your enjoyment and safety. Our servers Jacinta and Amr were so sweet and professional. We sat in the same spot daily to be with them. The bartender Marius was so kind, fun and remembered everything. Nurtilek was sweet. Marius from the restaurant was hilarious and helpful. The chef threw down some awesome meals and exposed us to local flavors. What a joyous adventure.

Dymphna M.
12 Day Danube River Cruise with Prague, October 2023
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My wife and I just finished the 7 Day Gate 1 Regensburg to Budapest Danube River Cruise and I have only accolades and praise to pass on to all Gate 1 employees involved on this trip. Everyone we came into contact from Gate 1 was not only professional but also knowledgeable about the ship (Monarch Governess) and all of our port of calls along the beautiful Danube. The sailing itself was well planned with amazing local guides at each stop to educate and inform on the local history and sights. You were always given enough free time at each stop to explore on your own or just relax back at your cabin/ship. The extra tours provided were well worth the money spent as we were always glad we had signed up for them. The ship and our cabin were very comfortable, kept spotlessly clean, and I would compare favorable to any of the other companies (Including Viking) providing river cruises along the Danube. The meals provided were amazing with lots of variety and always served with a smile! As I mentioned above, all of the crew and Gate 1 Employees on our ship were amazing but I wanted to single out the following staff as I believe they went above and beyond. Our Cruise Director Nora is exactly what Gate 1 should aspire to hire for anyone considered for that position. Knowledgeable, punctual, amazing communicator, boundless energy and above all kind and courteous. She always presented herself as a professional representative for Gate 1 and never hesitated to assist with any issue big or small. Her narration from the sun deck as we sailed down the Danube should be recorded as training's for other new cruise directors! The other crew members I believe earned recognition during our sailing were Deny, Dika and Dino who made every meal on the boat a treat! and Desy our housekeeper who kept our room spotless and greeted us every morning with a big smile and good morning! A few minor mentions of things that could improve. The WiFi was very slow and not consistent. The two water bottles left in the room each day were appreciated but consider another brand as the caps were almost impossible to twist off without spilling the water and leaving part of the cap attached which made it hard to drink. Small things but I have no doubt Gate 1 strives for perfection. Thanks again for a great river cruise and we look forward to our next Gate 1 adventure!

Lanny W.
13 Day Affordable Croatia & Slovenia with Venice, October 2023
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Excellent. Kristijian was the best tour guide ever! Knowledgeable, courteous, personable, prompt, thoughtful, considerate. He was careful to follow up the rear of the tour group when we had a local guide in a city. This ensured that no one got lost or left the group. He posted the rotation schedule for the bus every day and that worked perfectly!. He posted the daily schedule and repeated instructions multiple times so that there was no confusion. This was especially helpful with our group because we had a fairly large number of travelers for whom English was not their first language. We honestly cannot praise him enough!

George A.
12 Day Danube River Cruise with Prague, October 2023
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This is regarding the 12 days Danube river cruise Oct 29 to Nov 11 on the Monarch Queen instead of the Monarch Empress. Thank you so so much for such a great experience. We were so impressed with the level of service and how organized everyone was. We had such a great time and a lasting memory of the trip.

Khang N.
12 Day Danube River Cruise with Prague, October 2023
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I loved the 11-Day Danube River Cruise with Budapest and Prague. The staff was extraordinary and made the trip a dream. First of all the cruise director, Bart, kept us rolling in the aisles with his sense of humor and quick wit. I really enjoyed his commentary and his daily updates. The servers were great. They gave top notch service, always there to help. We had two wonderful nights of entertainment from outside the ship. The evening games and talent night were also outstanding. Laura did a great job running the activities. I enjoyed her smile and enthusiasm. All of the tour guides were very knowledgeable and friendly. Everything ran on time. I was very impressed with the punctuality of the group. We had wonderful food. It was nice to try food that was native to the culture we were touring. It really couldn't have been a better trip. I highly recommend it to everyone. The only thing I would do is have the guide available in the courtesy lounge in Prague a few more hours or make sure that she announces that there are limited hours to meet with her.

Judith P.
9 Day Enchanting Italy, October 2023
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Our trip to Italy exceeded all of our expectations. All of the couples, partners and single travelers in our group treated each other like family. We looked our for each other and made sure everyone was doing okay on a daily basis. All of the amenities were top shelf, from the hotels, transportation, restaurants, tours, optional tours and entertainment. It was a lovely selection of cities from Venice in the north to Rome in the south and all of the lovely cities in between. And last but not least, our tour director, Andrea. He was excellent, knowledgeable, funny, serious, stern but in a concerned way and a great leader. Thank you Gate 1 for making this Italy experience a success and the best ever.

Robert S.
9 Day Enchanting Italy, October 2023
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The trip was great. The hotels in Florence and especially Rome were very nice. The itinerary was great. The stops in Assisi and Pisa really added to the trip. Nicoletta was a fantastic tour guide and group leader. The best so far. She really added to the experience. I give her and the trip 5 stars.

John R.
8 Day Sorrento & Amalfi, Italy Walking Tour, October 2023
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It was awesome, rejuvenating, wonderful! I am ready to book another hiking tour!

Joanna W.
18 Day Classic European River Cruise with Budapest, October 2023
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The 16 day river cruise was very, very good. The monarch empress was a great ship. Rooms very comfortable and wonderful hair and skin products. Food excellent, in flavour and choices. Very nice wines. All the ports were very interesting and scenery beautiful. Last but not least, our cruise director Kurt was fabulous. So much information of castles and history along the way. The hotel Corinthia was gorgeous to stay two nights. All the local guides were very good to listen to and transfers, very good drivers. Thank you Gate 1

Janice N.
9 Day Tuscany, Italy Walking Tour, October 2023
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Loved it! Alice was an exceptional guide!

Lori D.
9 Day Danube River Cruise, October 2023
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It was excellent! Everyone in Monarch Governess were very pleasant & wonderful! We'd like to acknowledge the excellent service we received! We are so grateful that we decided to join Gate 1 to travel the Danube River Cruise to Hungary-Austria-Germany. We would like to say special thanks to our Cruise Director Soma; Activity Director Jorge, Room Service Crew Suwardi; Waiters Rudi, Deni, Ega, Andreas. Although we could not name everyone one by one, we must say each & everyone had their share of good deeds to make our very first River Cruise an awesome experience! We will continue to explore other destinations through the Gate 1 River Cruise! We will invite our family & friends to explore the world through Gate 1 Travel!

Rodolfo S.
13 Day Eastern Danube River Cruise with Budapest & Bucharest, October 2023
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My trip was OUTSTANDING! I did a Viking Danube cruise earlier this year and just finished my price comparison. You guys at Gate 1 Rock!!!!!! We had included excursions almost everyday. We were offered optional tours that we took advantage of and we were never disappointed. Your local guides were loud and clear. Informative and you can tell they love their country and their job. Our tour director was amazing. Totally Flawless Traveling. That is the best part. Bogdan even made arrangements for us to visit a couple of castles that were not originally on our tour. I have spoke highly of Gate 1 to many others, and will continue to do so.

Kathleen H.
8 Day Tuscany Fly & Drive with Milan, October 2023
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Fantastic! We had a wonderful trip! The package we bought is perfect for independent traveling. Documents and vouchers were flawlessly prepared, so the flight, car rental, and hotel check-in were easy. The Boston Hotel in Montecatini was friendly, clean, and served a wonderful breakfast every morning. We are, and will be repeat customers again in the future!

Molly C.
9 Day Affordable Italy, October 2023
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It was really great. It was a wonderful first trip to Italy. It was really well-organized; we saw so many of the things that one would want to see in Italy. And it left me wanting to go back again some day. Our tour manager, Suzy, was fantastic. She was friendly, warm, very organized and knowledgeable, and was very good at keeping all the ducks in a row. And she also added a few extras that were not included on the original itinerary: 2 additional optional tours in Rome ("Hidden Treasures" and a dinner & bus tour of the city at night), a tour inside the Pantheon (not just "viewing" it from the outside), and she organized vans to take us back to the hotel after the Vatican and Piazzas & Fountains tours in Rome. Those vans were really appreciated after all the walking we had done that morning and afternoon. I was particularly excited to get inside the Pantheon! I give Suzy the highest marks! Our local guides, particularly Manuela in Venice, the guide in Assisi and Paolo in Rome, were really good. They were very knowledgeable and engaging. I look forward to another Gate 1 tour in the not-to-distant future.

Denise T.
10 Day Affordable Italy with Pompeii, October 2023
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We would like to express our satisfaction with our first trip with Gate 1 which was exceptional. We can say that our trip was made memorable due to Suzy's amazing organizational skills and quality of information and events within the trip. Additionally, the comfort and ease of the motor couch transportation with Maritzio was so delightful which also added to the ease of the trip. We look forward to going on another trip with Gate1 in the future and would not hesitate to recommend the trip to others.

John C.
9 Day Tuscany, Italy Walking Tour, October 2023
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I really enjoyed the trip. The staff was great. Looking forward to the next one.

Robert N.
11 Day Enchanting Italy, October 2023
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Oliviero was one of the best things about our trip! He really made the trip exciting, fun, memorable, and special! He flawlessly made a family of 40 very different people, and always made us feel comfortable and cared for! Oliviero was extremely knowledgeable, friendly, funny, and personable. He made us feel like we'd known him forever, and offered valuable insight into everything we did, and every question we had. I would 10000% recommend Oliviero, and would love to do many more tours with him as our guide! He is an incredible asset to Gate1!

Rebecca I.
9 Day Classic Sicily, October 2023
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Our trip to Sicily was great fun. We had the privilege to travel with Tour Director, Marisa for a second time. She is the most amazing Tour Director we have come across in 18 trips with Gate 1 as well as other companies we have had the pleasure to travel with. She doesn't just tell historical facts of the area, she shares them in a story like fashion, making them fun and quite interesting. She was always ready with suggestions for things to do on our free time as well as restaurants we might like to try. You feel like you are traveling with a friend in their hometown, one who loves what they do and enjoys the people they are traveling with. Marisa is truly a treasure and we hope to travel on another tour with her soon. Gate 1 is so fortunate to have her as an Ambassador of their company. Please let her know how much we appreciate her and her knowledge.

Linda F.
9 Day Classic Sicily, October 2023
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We rarely take tours and this was our first Gate1 trip. I am now a Gate1 convert! With Marisa, our fearless, warm, knowledgeable, funny, kind and organized tour leader, we saw, experienced and ate so much that we would have never covered on our own. She took off all the stress of traveling and made everyday the Best day to be in Sicily! Gate1 planned out each day with just the right amount of sightseeing, traveling, shopping and down time. Hotels were in great locations, which I appreciated much more than being somewhere fancy. Included meals exceeded our expectations, especially the ones in the countryside. Marisa immediately got to know all of us which instantly created a family atmosphere where a lot of tears and hugs were exchanged on the last day.

Constance M.
9 Day Enchanting Italy, October 2023
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My wife and I attended the enchanting Italy trip from 2 through 9 October. We had the absolute best tour director Adionesis. He was the most caring and thoughtful director. He personally assisted me a number of times. He showed he cared about every member of our group. He is the BEST! He earned a greater than excellent rating.

Randall K.
16 Day Tuscany & Amalfi with Lake Region, Venice & Rome, September 2023
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It was wonderful. The weather was perfect. We did not expect the warm weather but a pleasant surprise. Giuseppe was our tour guide and he was excellent. He added such details that we would not have seen otherwise. He did not treat the tour like a job. You can tell he knows the history and gave vital information to make the experience more enjoyable and meaningful. He was very organized and gave specific instructions. The guides we had for the different cities were also very knowledgeable and entertaining. Thank you for your helpful tips. They made preparing for the trip much easier. We look forward to using Gate 1 in the future.

Kathleen M.
11 Day Rhine River Cruise with Amsterdam, September 2023
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We loved our 11 Day Rhine River Cruise with Amsterdam. Kate our tour director/cruise director was wonderful. She was highly organized, friendly and had a wonderful sense of humor. I am quite certain that some days she felt like she was herding cats, but she was ALWAYS so caring and kind. Amsterdam is a beautiful, vibrant city. The whole river cruise was wonderful, and they are always feeding you so much great food and drinks!! Our favorite cities on the cruise were Cologne and Speyer Germany and Strasbourg France. All the crew took such good care of us and went out of their way to make sure everyone was having an amazing time! A special thank you to our cabin steward Farjai for all of the adorable towel animals he made for us every day and folding the washcloths to look like shirts. It's all the extra little things that really make your Gate 1 vacation extra special.

Patricia H.
13 Day Rhine River Cruise with Italian Lakes & Swiss Alps, September 2023
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This was our sixth trip with Gate1. The river cruise experience far exceeded our expectations .....on land or on the water our tour guides and staff were A+. The Monarch Princess crew was absolutely amazing- so friendly, helpful and upbeat! The total experience was superb!

Linda J.

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