15 Day Kenya & Tanzania Safari
From
$7849
Land Only
$9219*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
| Monday Departure | ||
|---|---|---|
| Sarova Panafric Nairobi | Nairobi | |
| Kilaguni Serena Safari Lodge | Tsavo West National Park | |
| Severin Safari Camp | Tsavo West National Park | |
| Kibo Safari Camp | Amboseli National Park | |
| Elephant Rock Luxury Camp Tarangire | Tarangire Reservation | |
| Ngorongoro Marera Mountain View Lodge | Karatu | |
| Malaika Seronera Luxury Camp | Serengeti National Park | |
| Zebra River Camp | Talek | |
| Friday Departure | ||
|---|---|---|
| Sarova Panafric Nairobi | Nairobi | |
| Kilaguni Serena Safari Lodge | Tsavo West National Park | |
| Kibo Safari Camp | Amboseli National Park | |
| Elephant Rock Luxury Camp Tarangire | Tarangire Reservation | |
| Ngorongoro Marera Mountain View Lodge | Karatu | |
| Malaika Seronera Luxury Camp | Serengeti National Park | |
| Zebra River Camp | Talek | |
Select a Date to Book
Select a Date to Book
| 2026 Dates & Prices Single Supplement: $2300 | ||||||
|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
| $7849 | $9219* | |||||
| $7999 | $9259* | |||||
| $9049 | $10219* | |||||
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$9649 | $11109* | ||||
| $10249 | $11959* | |||||
| $9799 | $11439* | |||||
| $10349 | $12379* | |||||
| $10749 | $12649* | |||||
| $10349 | $12229* | |||||
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$10449 | $12369* | ||||
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$10949 | $12509* | ||||
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$10199 | $11699* | ||||
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$10149 | $11549* | ||||
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$10199 | $11639* | ||||
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$9799 | $11209* | ||||
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$10149 | $11559* | ||||
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$10199 | $11439* | ||||
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$10149 | $11249* | ||||
| $10149 | $11309* | |||||
| $9799 | $10829* | |||||
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$10249 | $11289* | ||||
| $9799 | $10899* | |||||
| $9249 | $10449* | |||||
| $8899 | $10009* | |||||
| $8899 | $10099* | |||||
| $8899 | $9969* | |||||
| $8899 | $10349* | |||||
| $8249 | $9459* | |||||
| $8499 | $9539* | |||||
| $8499 | $10039* | |||||
| $9299 | $10949* | |||||
Not Included:
Optional tours and gratuities (unless otherwise specified).
Additional Information:
Land only price does not include arrival transfer, but does include departure transfer and flight Masai Mara-Nairobi.
Passengers should select flights on day 15 from Nairobi that depart no earlier than 6:30 PM.
A day-use room will be provided for clients with late evening flights. Passengers that would like to extend their stay, may do so in the provided airport hotel for an additional charge.
Due to limited space in safari vehicles, please pack your belongings in a soft-sided duffel bag. Traditional suitcases with rigid frames or hard plastic sides should not be used.
For the flight from Masai Mara to Nairobi, there is a weight restriction for luggage of 33 pounds per person (including hand luggage).
Please note, all passport holders should have three or more entirely blank (unstamped) visa pages in their passport when traveling to Kenya, and four or more entirely blank (unstamped) visa pages in their passport when traveling to Tanzania. Click here for more information.
A vaccine is required. For more information and health restrictions, please click here.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Package Includes
- Small groups of maximum 18 travelers
- Round trip flights New York-Nairobi, Nairobi-New York
Other departure cities available. Click on date of departure for selection and prices - Intra-flight: Masai Mara-Nairobi
- 13 nights accommodations
- 2 nights Nairobi
- 2 nights Tsavo West National Park
- 2 nights Amboseli
- 1 night Tarangire National Park
- 2 nights Ngorongoro Highland
- 2 nights Serengeti National Park
- 2 nights Masai Mara National Reserve
- Hotel taxes, fees & service charges
- Hotel porterage
- Arrival transfer included only with airfare purchase on package arrival dates†
- Departure transfer
- 37 meals: 13 breakfasts, 12 lunches, 12 dinners
- Sightseeing per itinerary in modern 4x4 vehicles
- Services of English-speaking tour manager-driver throughout
- Tips for porters, wait staff & local guides on included services
- National Park Fees
* Light aircraft (8 to 30 seat planes) may be used for the flight from Masai Mara to Nairobi
Tour Highlights
Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.
- At the Giraffe Center, hand-feed Rothschild's giraffes from an elevated platform
- Visit the Sheldrick Elephant Orphanage, the world's most successful orphan elephant rescue center
- Enjoy personal game drive experiences in safari vehicles that seat no more than six
- Tour Ngulia Rhino Sanctuary, a vital refuge for the endangered black rhino
- Explore Amboseli National Park, famous for its large herds of elephants with huge tusks
- Discover Mto Wa Mbu village, home to over 120 different tribes and known for its rich cultural diversity
- Visit the Ngorongoro Conservation Area, a UNESCO World Heritage Site, Africa's "Garden of Eden"
- Game drives in Serengeti National Park, with Africa's highest concentration of wildlife
- Test your luck and see how many of the "Big Five" you'll spot in the Masai Mara National Reserve
†Arrival transfer is available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel
Not Included:
Optional tours gratuities. (unless otherwise specified).
Is This Trip Right for You?
| The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.
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| The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.
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Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This first class hotel is located in Nairobi, just a five minute drive from the Central Business District.
Hotel Details
This first class camp is located close to Boundary Hill with spectacular views of Tarangire National Park.
Hotel Details
This first class camp is nestled in the forest along the bend of Talek river in Maasai Mara.
Hotel Details
This first class hotel is located in Nairobi, just a five minute drive from the Central Business District.
Hotel Details
This first class camp is located close to Boundary Hill with spectacular views of Tarangire National Park.
Hotel Details
This first class camp is nestled in the forest along the bend of Talek river in Maasai Mara.
Hotel Details- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Take off in your hot air balloon as you watch the sunrise over the Serengeti. Drift above the beautiful landscape, watching wild game roam the vast plains below. At the end of your flight, enjoy a sumptuous champagne breakfast laid out in the wild African savanna. Dine on eggs, sausages, and bacon, all cooked over a charcoal fire in the bush. Continue game viewing as you take a leisurely drive back to camp.
*Please note that departure time for this excursion is necessarily very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. Wildlife viewing, quantity and species of animals seen is dependent upon local conditions including weather, wind and seasonal migration patterns. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually 45 minutes to an hour. Approximate tour duration is 2 hours.
**Due to limited capacity, advanced booking is recommended for this tour. Please be advised that this is not an exclusive tour.
| Day #12 | 01 Apr 2026 - 31 Dec 2026 | $550.00 |
Take off in your hot air balloon as you watch the sunrise over the Serengeti. Drift above the beautiful landscape, watching wild game roam the vast plains below. At the end of your flight, enjoy a sumptuous champagne breakfast laid out in the wild African savanna. Dine on eggs, sausages, and bacon, all cooked over a charcoal fire in the bush. Continue game viewing as you take a leisurely drive back to camp.
*Please note that departure time for this excursion is necessarily very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. Wildlife viewing, quantity and species of animals seen is dependent upon local conditions including weather, wind and seasonal migration patterns. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually 45 minutes to an hour. Approximate tour duration is 2 hours.
**Due to limited capacity, advanced booking is recommended for this tour. Please be advised that this is not an exclusive tour.
| Day #12 | 01 Apr 2026 - 31 Dec 2026 | $550.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Kenya - It is recommended that you see your doctor 4-6 weeks before your trip. Malaria is present throughout Kenya. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Kenya. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers traveling to Kenya must carry proof of yellow fever vaccination if traveling through or from a country with risk of yellow fever. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. |
| Tanzania - It is recommended that you see your doctor 4-6 weeks before your trip. Malaria is present throughout Tanzania. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Tanzania. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers continuing onto Tanzania from Kenya must present proof of yellow fever vaccination upon arrival to Tanzania. Passengers arriving to Tanzania directly from the USA are not required to show proof of yellow fever vaccination. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. This tour visits areas of high elevations. The area surrounding the Ngorongoro Crater reaches 7,500 feet above sea level, and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Kenya - The weather in Kenya varies according to geographical area. Generally, the weather is warm with cooler weather in the early morning and evenings. The hottest period is from February to March and the coolest from July to August. The rainy season is from April to June and short rains occur from October and December as well. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. A bandanna or light scarf is recommended as protection against dust and dirt on game drives. Pack a DEET-based repellant to prevent mosquito bites. On game reserves, it is recommended to wear neutral colors such as khaki and beige, which are most comfortable during the heat of the day. In some areas, mostly along the coast, it is considered inappropriate to wear shorts or short sleeve shirts. Binoculars are a must for wildlife viewing, and a long-range lens is recommended for photography. East Africa Average Temperatures: Fahrenheit | Celsius |
| Tanzania - Due to its location near the equator, Tanzania does not have a lot of seasonal variation. Generally, the weather is pleasant. The rainy season is from April to May and short rains occur from November to December as well. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. A bandanna or light scarf is recommended as protection against dust and dirt on game drives. Pack a DEET-based repellant to prevent mosquito bites. On game reserves, it is recommended to wear neutral colors such as khaki and beige, which are most comfortable during the heat of the day. In some areas it is considered inappropriate to wear shorts or short sleeve shirts. Binoculars are a must for wildlife viewing, and a long-range lens is recommended for photography. East Africa Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| KENYA & TANZANIA: Books Out of Africa by Karen Blixen Born Free by Joy Adamson Green Hills of Africa by Ernest Hemingway The Flame Trees of Thika by Elspeth Huxley The Tree Where Man was Born by Peter Mattheissen Serengeti Shall Not Die by Bernard Grzimek West With the Night by Berly Markham |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Kenya - Due to limited space in safari vehicles please make sure to pack your belongings in a soft-sided duffel bag and pack conservatively. Traditional suitcases with rigid frames or hard plastic sides should not be used. Please note that single-use plastic bags are banned in an effort to protect the environment. |
| Tanzania - Due to limited space in safari vehicles please make sure to pack your belongings in a soft-sided duffel bag and pack conservatively. Traditional suitcases with rigid frames or hard plastic sides should not be used. Please note that single-use plastic bags are banned in an effort to protect the environment. |
| Kenya Domestic Flights - Flights within Kenya have a weight restriction for luggage of 33 lbs. (15 kg.) per person including hand luggage. This differs from international flight luggage limits and should be taken into account when preparing for your trip. Flights Masai Mara to Nairobi are operated on "light air-craft" which are small planes that seat between 8 to 30 passengers plus the pilot. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Taxis in Nairobi - Please be careful if approached at airport exits by people offering taxi rides. These are sometimes illegal taxi drivers and should be avoided. They may pretend that they have been in contact with our local office staff and request payment for the cab ride. If you need to contact our local office, please make the call yourself to the number listed in your documents. To find a registered taxi from the airport, visit the information desk for directions to the exact location of the official taxi pick up. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| On Safari - Electricity for some camps and lodges is provided by generator and may not be available 24 hours a day. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to run these machines through the night. |
| Mara Maisha Camp & Kibo Safari Lodge - accommodations for extended electricity will incur an additional fee of 60 USD per stay. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Kenya - The Kenyan shilling is the official currency of Kenya, however US dollars are widely accepted. We advise carrying a small daily allowance of US dollars or Kenyan shillings for small purchases and drinks. Large denominations are often not accepted, and all US dollar notes must be dated within the last 10 years. ATMs are only available in Nairobi, and traveler's checks are nearly impossible to cash. All lodges accept credit cards, and some will provide currency exchange services at a reasonable rate. |
| Tanzania - The Tanzanian shilling is the official currency of Tanzania. We advise carrying a small daily allowance of Tanzanian shillings for small purchases and drinks as large denominations are often not accepted. ATMs are only available in Arusha/Kilimanjaro, and traveler's checks are nearly impossible to cash. All lodges accept credit cards, and some will provide currency exchange services at a reasonable rate. |
| Kenya - Credit cards, mainly Visa and Mastercard, are widely accepted at most hotels, lodges and shops however a 3% to 5% fee may be charged. Keep an eye on your card while the charge is being made and check your statement upon return home. It is advisable to use cash when making purchases at small shops. |
| Tanzania - It is recommended to carry some cash in the local currency because credit cards are not widely accepted. Credit cards should only be used at tourist hotels to avoid the possibility of fraud. Be vigilant while using ATM machines. When possible, use machines located in airports and tourist hotels. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Kenya - Local specialties include handcrafts such as sisal basketware, beadwork, wood carvings and pottery. |
| Tanzania - Local specialties include handcrafts such as Tingatinga artwork, carved soapstone, beaded jewelry, and and Masai blankets. Prices are rarely marked and haggling should be expected. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Kenya - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Kenya, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas. It is recommended to leave valuables locked in a hotel safe. Passengers should not travel alone after dark. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. |
| Tanzania - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Tanzania, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas. Cameras should be guarded carefully. It is recommended to leave valuables locked in a hotel safe. Passengers should not travel alone after dark. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. |
| On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review "safari etiquette" addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions conditions and sightings cannot be guaranteed, including the "Big 5." While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild. Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remain seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Kenya
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Tanzania
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| Languages |
| Kenya - English is the official language. Swahili is the national language. |
| Tanzania - English and Swahili are the official languages. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Kenya - The voltage used is 220/240 volts, 3-pin square (UK standard). |
| Tanzania - The voltage used is 230 volts, 3-pin square (UK standard). |
| Code of Conduct |
| Kenya - Kenya is a relatively conservative country. Public displays of affection can inadvertently cause offense. Please be mindful of ecological significance of the national parks, and do not litter. |
| Tanzania - Tanzania is a relatively conservative country. Public displays of affection can inadvertently cause offense. Please be mindful of this ecological significance of the national parks, and do not litter. Taking pictures of military installations is forbidden, and it is advisable to refrain from filming hospitals, schools, bridges, industrial sites, and airports. Sites that are prohibited from being photographed are not always marked. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Kenya - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. |
| Tanzania - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Kenya |
Holidays 2026 Jan 1: New Year's Day Feb 18: Eid al-Fitr (Start of Ramadan)* Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 27: Eid al-Adha (Feast of the Sacrifice)* Jun 1: Madaraka Day Oct 10: Mazingira Day Oct 20: Mashujaa Day Dec 12: Jamhuri Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2027 Jan 1: New Year's Day Feb 8: Eid al-Fitr (Start of Ramadan)* Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day Jun 1: Madaraka Day Oct 10: Mazingira Day Oct 20: Mashujaa Day Dec 13: Jamhuri Day Dec 25: Christmas Day Dec 26: Boxing Day *Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. |
| Holidays - Tanzania |
Holidays 2026 Jan 1: New Year's Day Jan 12: Zanzibar Revolution Day Mar 20-21: Eid al-Fitr (End of Ramadan)* Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday Apr 7: Karume Day Apr 26: Union Day May 1: Labour Day May 27: Eid al-Adha (Feast of the Sacrifice)* Jul 7: Saba Saba Aug 8: Nane Nane Day Aug 26: Maulid (celebration of the Prophet's birthday)* Oct 14: Nyerere Day Dec 9: Republic Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2027 Jan 1: New Year's Day Jan 12: Zanzibar Revolution Day Feb 8: Ramadan Start Mar 10: Eid al-Fitr (End of Ramadan)* Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday Apr 26: Union Day May 1: Labour Day May 17: Eid al-Adha Jul 7: Saba Saba Aug 8: Farmer's Day Aug 15: Mawlid (celebration of the Prophet's birthday)* Oct 14: Nyerere Day Dec 9: Republic Day Dec 25: Christmas Day Dec 26: Boxing Day *Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Kenya & Tanzania |
Tour Manager/Driver: US $12 per person per day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Kenya - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. Hotels and restaurants that are frequented mostly by tourists will often add a gratuity to your bill and additional tipping is at your discretion. |
| Tanzania - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Kenya - It is recommended that you see your doctor 4-6 weeks before your trip. Malaria is present throughout Kenya. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Kenya. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers traveling to Kenya must carry proof of yellow fever vaccination if traveling through or from a country with risk of yellow fever. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. |
| Tanzania - It is recommended that you see your doctor 4-6 weeks before your trip. Malaria is present throughout Tanzania. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Tanzania. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers continuing onto Tanzania from Kenya must present proof of yellow fever vaccination upon arrival to Tanzania. Passengers arriving to Tanzania directly from the USA are not required to show proof of yellow fever vaccination. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. This tour visits areas of high elevations. The area surrounding the Ngorongoro Crater reaches 7,500 feet above sea level, and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Kenya - The weather in Kenya varies according to geographical area. Generally, the weather is warm with cooler weather in the early morning and evenings. The hottest period is from February to March and the coolest from July to August. The rainy season is from April to June and short rains occur from October and December as well. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. A bandanna or light scarf is recommended as protection against dust and dirt on game drives. Pack a DEET-based repellant to prevent mosquito bites. On game reserves, it is recommended to wear neutral colors such as khaki and beige, which are most comfortable during the heat of the day. In some areas, mostly along the coast, it is considered inappropriate to wear shorts or short sleeve shirts. Binoculars are a must for wildlife viewing, and a long-range lens is recommended for photography. East Africa Average Temperatures: Fahrenheit | Celsius |
| Tanzania - Due to its location near the equator, Tanzania does not have a lot of seasonal variation. Generally, the weather is pleasant. The rainy season is from April to May and short rains occur from November to December as well. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. A bandanna or light scarf is recommended as protection against dust and dirt on game drives. Pack a DEET-based repellant to prevent mosquito bites. On game reserves, it is recommended to wear neutral colors such as khaki and beige, which are most comfortable during the heat of the day. In some areas it is considered inappropriate to wear shorts or short sleeve shirts. Binoculars are a must for wildlife viewing, and a long-range lens is recommended for photography. East Africa Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| KENYA & TANZANIA: Books Out of Africa by Karen Blixen Born Free by Joy Adamson Green Hills of Africa by Ernest Hemingway The Flame Trees of Thika by Elspeth Huxley The Tree Where Man was Born by Peter Mattheissen Serengeti Shall Not Die by Bernard Grzimek West With the Night by Berly Markham |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Kenya - Due to limited space in safari vehicles please make sure to pack your belongings in a soft-sided duffel bag and pack conservatively. Traditional suitcases with rigid frames or hard plastic sides should not be used. Please note that single-use plastic bags are banned in an effort to protect the environment. |
| Tanzania - Due to limited space in safari vehicles please make sure to pack your belongings in a soft-sided duffel bag and pack conservatively. Traditional suitcases with rigid frames or hard plastic sides should not be used. Please note that single-use plastic bags are banned in an effort to protect the environment. |
| Kenya Domestic Flights - Flights within Kenya have a weight restriction for luggage of 33 lbs. (15 kg.) per person including hand luggage. This differs from international flight luggage limits and should be taken into account when preparing for your trip. Flights Masai Mara to Nairobi are operated on "light air-craft" which are small planes that seat between 8 to 30 passengers plus the pilot. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Taxis in Nairobi - Please be careful if approached at airport exits by people offering taxi rides. These are sometimes illegal taxi drivers and should be avoided. They may pretend that they have been in contact with our local office staff and request payment for the cab ride. If you need to contact our local office, please make the call yourself to the number listed in your documents. To find a registered taxi from the airport, visit the information desk for directions to the exact location of the official taxi pick up. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| On Safari - Electricity for some camps and lodges is provided by generator and may not be available 24 hours a day. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to run these machines through the night. |
| Mara Maisha Camp & Kibo Safari Lodge - accommodations for extended electricity will incur an additional fee of 60 USD per stay. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Kenya - The Kenyan shilling is the official currency of Kenya, however US dollars are widely accepted. We advise carrying a small daily allowance of US dollars or Kenyan shillings for small purchases and drinks. Large denominations are often not accepted, and all US dollar notes must be dated within the last 10 years. ATMs are only available in Nairobi, and traveler's checks are nearly impossible to cash. All lodges accept credit cards, and some will provide currency exchange services at a reasonable rate. |
| Tanzania - The Tanzanian shilling is the official currency of Tanzania. We advise carrying a small daily allowance of Tanzanian shillings for small purchases and drinks as large denominations are often not accepted. ATMs are only available in Arusha/Kilimanjaro, and traveler's checks are nearly impossible to cash. All lodges accept credit cards, and some will provide currency exchange services at a reasonable rate. |
| Kenya - Credit cards, mainly Visa and Mastercard, are widely accepted at most hotels, lodges and shops however a 3% to 5% fee may be charged. Keep an eye on your card while the charge is being made and check your statement upon return home. It is advisable to use cash when making purchases at small shops. |
| Tanzania - It is recommended to carry some cash in the local currency because credit cards are not widely accepted. Credit cards should only be used at tourist hotels to avoid the possibility of fraud. Be vigilant while using ATM machines. When possible, use machines located in airports and tourist hotels. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Kenya - Local specialties include handcrafts such as sisal basketware, beadwork, wood carvings and pottery. |
| Tanzania - Local specialties include handcrafts such as Tingatinga artwork, carved soapstone, beaded jewelry, and and Masai blankets. Prices are rarely marked and haggling should be expected. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Kenya - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Kenya, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas. It is recommended to leave valuables locked in a hotel safe. Passengers should not travel alone after dark. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. |
| Tanzania - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Tanzania, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas. Cameras should be guarded carefully. It is recommended to leave valuables locked in a hotel safe. Passengers should not travel alone after dark. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. |
| On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review "safari etiquette" addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions conditions and sightings cannot be guaranteed, including the "Big 5." While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild. Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remain seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Kenya
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Tanzania
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| Languages |
| Kenya - English is the official language. Swahili is the national language. |
| Tanzania - English and Swahili are the official languages. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Kenya - The voltage used is 220/240 volts, 3-pin square (UK standard). |
| Tanzania - The voltage used is 230 volts, 3-pin square (UK standard). |
| Code of Conduct |
| Kenya - Kenya is a relatively conservative country. Public displays of affection can inadvertently cause offense. Please be mindful of ecological significance of the national parks, and do not litter. |
| Tanzania - Tanzania is a relatively conservative country. Public displays of affection can inadvertently cause offense. Please be mindful of this ecological significance of the national parks, and do not litter. Taking pictures of military installations is forbidden, and it is advisable to refrain from filming hospitals, schools, bridges, industrial sites, and airports. Sites that are prohibited from being photographed are not always marked. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Kenya - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. |
| Tanzania - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Kenya |
Holidays 2026 Jan 1: New Year's Day Feb 18: Eid al-Fitr (Start of Ramadan)* Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 27: Eid al-Adha (Feast of the Sacrifice)* Jun 1: Madaraka Day Oct 10: Mazingira Day Oct 20: Mashujaa Day Dec 12: Jamhuri Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2027 Jan 1: New Year's Day Feb 8: Eid al-Fitr (Start of Ramadan)* Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day Jun 1: Madaraka Day Oct 10: Mazingira Day Oct 20: Mashujaa Day Dec 13: Jamhuri Day Dec 25: Christmas Day Dec 26: Boxing Day *Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. |
| Holidays - Tanzania |
Holidays 2026 Jan 1: New Year's Day Jan 12: Zanzibar Revolution Day Mar 20-21: Eid al-Fitr (End of Ramadan)* Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday Apr 7: Karume Day Apr 26: Union Day May 1: Labour Day May 27: Eid al-Adha (Feast of the Sacrifice)* Jul 7: Saba Saba Aug 8: Nane Nane Day Aug 26: Maulid (celebration of the Prophet's birthday)* Oct 14: Nyerere Day Dec 9: Republic Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2027 Jan 1: New Year's Day Jan 12: Zanzibar Revolution Day Feb 8: Ramadan Start Mar 10: Eid al-Fitr (End of Ramadan)* Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday Apr 26: Union Day May 1: Labour Day May 17: Eid al-Adha Jul 7: Saba Saba Aug 8: Farmer's Day Aug 15: Mawlid (celebration of the Prophet's birthday)* Oct 14: Nyerere Day Dec 9: Republic Day Dec 25: Christmas Day Dec 26: Boxing Day *Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Kenya & Tanzania |
Tour Manager/Driver: US $12 per person per day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Kenya - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. Hotels and restaurants that are frequented mostly by tourists will often add a gratuity to your bill and additional tipping is at your discretion. |
| Tanzania - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. |
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James, our Gate 1 tour guide and driver, was exceptional. He drove our jeep throughout the tour, while two of his colleagues-also Gate 1 guides-drove other vehicles for different parts of the group. He took us to all locations exactly as outlined in the itinerary and was excellent at keeping us informed each day about schedules, logistics, and what to expect. He also shared a great deal of insight about Uganda, the regions we visited, and daily life, which added real depth to the experience. What truly distinguished him was his demeanor. He was warm, calm, and highly professional, and he helped create a strong sense of harmony within our group. He interacted easily both with the group as a whole and with individuals, always attentive and engaged. It was clear that he had deep knowledge of his home country, and we benefited greatly from that throughout the journey. His guidance, care, and steady presence made a meaningful difference in our overall experience with Gate 1. If you have a recognition program, I nominate James as a recipient.
Barbara C.
This was my first Gate 1 Trip as well as the first tour I have taken in many years. While I don't have many comparisons to make I believe I am now completely spoiled. The attention to detail, the accommodations, the food, the tour managers, were excellent. The ability of the tour managers to communicate, what will be happening, when it will happen, how long it will take, was spot on. This was as small group. 11 members broken into two groups. Christopher as tour manager as well as tour guide for one of the groups naturally spent most of his time with the other group. He took the time however at meals to interact with our group. He was most enjoyable, pleasant and informative. I was with the group with Hesborn as tour guide. I cannot express how much he made the whole experience of the trip. He shared his knowledge of the area, the people, the animals. He let us find the animals ourselves, so it was a wonderful surprise when we came upon a group of giraffes, lions, zebra's even though he had already spotted them. It enhanced the excitement of the game rides. He would also point out some of the animals and teach us the Swahili names. It was a pleasure to spend the time with him. The trip was to much more than I expected. Thank you.
Marianne L.
Our trip to Uganda was over the top, amazing. Every detail was taken care of. I cannot say enough good things about Chris, Jonah and Hamza, our Gate 1 guides. They became more than guides. They became friends. We are telling everyone about our trip and about the excellent service of Gate 1!
Nancy M.
Our tour guide Chris was wonderful. Not only was he extremely knowledgeable but he was so kind and really made us feel like he cared about each one of us. He always went the extra mile to be sure we were enjoying ourselves. We had a wonderful experience on the trip and Chris was a big part of why we enjoyed it so much. Would definitely recommend him to any future travelers to Kenya.
Michael D.
We were on the 11 day Kenya and Tanzania safaris. It was an adventure that changed our world view positively for the better. The experience we received, largely thanks to the efforts and caring of your drivers and guides, was exceptional and much appreciated. Special mention to Emmanual in Tanzania who was incredibly knowledgeable and patient. His friendly demeanor and sincerity really made the trip for us! Similarly, our driver Benson in Kenya was knowledgeable, good humored and very personable. When we met him again when we returned to Kenya from the Tanzania portion, it was like finding an old friend. All the Gate One staff we met were very professional, personable, caring and genuine; a combination that is very hard to find these days. Thank you for providing this opportunity to us to experience East Africa in all its variety.
Ronald M.
Benson was extremely organized and knowledgeable about the entire trip. His knowledge of the different safari parks was outstanding. Additionally, Benson was always pleasant and upbeat, polite and respectful. Since we were in the safari jeep with him for many hours a day, we really got to know Benson. I would recommend him as a tour guide to anyone traveling to Kenya. Finally, this was our 2nd trip with Gate 1 and I have been impressed with the general organization of the trips and how smoothly all our arrangements went. We will definitely be booking another trip with Gate 1!
Hope K.
We took this same Gate 1 tour in February of 2020. At that time, Wolfugan was our tour leader, though not our driver. This year, we had the pleasure of having him as tour leader and our daily driver/guide. We cannot commend him enough for his outstanding service. Wolfugan is extremely knowledgeable about the flora, fauna, geography, history, and culture of Tanzania. We could ask him anything, and he had an educated and thorough answer. His sense of humor was great, especially when putting up with all of our group's eccentricities! He was able to handle any and every need. What we especially loved about him was his genuinely humane, tolerant, and kind attitude toward all people, travelers and natives alike. We also want to thank him for personally driving us to Kilimanjaro Airport on our last night; rather than send us off with a driver unfamiliar with the new detour, he chose to do so himself. This man is definitely the BEST professional we have ever had the good fortune to encounter in all our travels. Without Wolfugan, the trip would have been "just another tour." We hope that you will share our heartfelt thanks and this recommendation with Wolfugan.
Barbara D.
This was the trip of a lifetime. My expectations were extremely high because several friends had taken safaris, but the experience on our journey exceeded all my hopes and expectations. We had wonderful weather, a terrific group and good luck in some rare opportunities. But the main reason the tour was so exceptional was our guides. James, in Tanzania, had an excellent sense of humor and established a great rapport with all of us in his vehicle. We shared anecdotes, laughed often and even sang together. He has wonderful interpersonal skills. Joel, in Kenya, was an outstanding leader. With quiet confidence he communicated everything we needed to know in a timely, clear manner. He attended to every detail with care and personal concern. Within the well-organized structure he created, he established a wonderful team spirit. Avi, in Kenya, is one of the most knowledgeable people I have ever met. I actually called him "the encyclopedia." He went far beyond finding the animals and helping us observe them. He taught us about their lives, histories and behaviors. It was really like taking a course with a gifted professor. His commitment to every aspect of our well-being was so impressive. He was an excellent driver, getting into the best sites and views, with great care and attention to safety. We saw so much because he literally went the extra mile every day. Our guides were superb.
Marcelle M.
We had an extraordinary trip to Kenya and Tanzania. The camps and lodges were first class, the food very good, our tour managers Francis and Charles in Kenya were excellent. Both had a wealth of knowledge about their country. Overall a 5 star trip thanks to them.
Sandra S.
BENSON - My parents are incredibly loyal Gate 1 members (23+ trips) and I join them when I can - we can easily say Benson, our Kenyan guide was the best guide we've ever had with Gate 1. His eye for animals and understanding of their behavior, combined with some luck, made it so that we saw all of the Big 5 up close and personal... in just 72 hours! We were SO impressed with him and he knew exactly how to position the vehicle so we had the best pictures/spot versus all the other cars. I will forever have the utmost respect for a guide who works so hard knowing many customers will review him based off of the animals they see (which is completely out of his control), versus every other city's rubric of how well they describe architecture or memorize a story to tell. Benson was an unbelievable talent to witness and I was so grateful he was our leader--hands down the best of many many many we have followed. ZABDI - Our Tanzanian guide Zabdi brought infectious energy to our trip. He spoke slowly and clearly so everyone could understand him, and he oozed confidence and above all else, love for his country. Specifically what stood out for me was his care about us tourists. My mom recently had knee surgery so was a little slower than most and needed assistance getting in and out of the 4x4s. Zabdi, each time, was there to help her and carry her stuff for her as she got in and out of the vehicle safely. He was so incredibly thoughtful and kind, and it didn't go unnoticed. It's that kind of wonderful, above and beyond treatment that makes my family so loyal to Gate 1 - we know every time, your guides will be the best.
Maggie C.
Thank you for the outstanding 11 Day Kenya Exploration that we enjoyed in June. It was our first visit to East Africa, and it was everything we could have hoped for. Special credit must be given to our tour guides/drivers Marcus and Joseph. Our family rode on the Land Cruiser driven by Marcus, but we also were with Joseph at many locations throughout the tour. Both were knowledgeable, pleasant, patient, and justifiably proud of the services they provided. We marveled at Marcus' familiarity with the Kenya and its people, the parks, and our various destinations. Key to our enjoyment at each of the parks was seeing the many animals and birds, and Marcus knew how to find them all. He clearly understands photographers' needs and always was able to maneuver us safely into locations that offered optimal lighting and good backgrounds. And he would give us the time needed to get the best pictures. His driving was outstanding, whether it was on remote park roads or on Kenya's highways. Special thanks go to Marcus and to Gate 1 management for arranging for a cellphone that we left behind at Great Rift Valley Lodge to be transported to us at Masai Mara. Amazing! This was our second Gate 1 tour, and we were once again very impressed with your vetting and selection of lodging and restaurants over the course of the trip. Thanks to all of you at Gate 1 who plan these trips and especially to Marcus and Joseph.
Scott H.
Our trip was fantastic. We loved every day we went on the journey and we took plenty of game drives plenty of beautiful animals to see. We had fantastic hotels where you look outside and you saw the animals couldn't rave enough about this trip.
Nan A.
What a wonderful experience it was on our safari last month. The care and attention of our guide/driver Joseph was fantastic. His knowledge of the animals and culture made it a special learning opportunity. He is truly a caring and thoughtful man and a huge asset for Gate1.
Lori H.
My husband and I had a wonderful trip. We saw so many animals! All the Big Five and Special Five. Our Tour Manager, Daniel, is very knowledgeable. Our group has so many questions and he has all the answers. Five stars to Daniel! The accommodations are terrific, especially The Ark where animals are roaming outside the lodge. The food is good. We had a wonderful trip! This is our tenth or eleventh tour. Thank you Gate 1 for giving us an affordable opportunity to travel!
Mimi C.