14 Day South American Glaciers, Forests & Lakes with 4 Day Patagonia Cruise
From
$7399
Land Only
$8519*
Air & Land
Hotels/Plans Available for Departure Dates
| Cat. A Cabin | ||
|---|---|---|
| Sofitel Buenos Aires Recoleta | Buenos Aires | |
| Hilton Buenos Aires | Buenos Aires | |
| Kosten Aike Hotel | El Calafate | |
| Posada Los Alamos | El Calafate | |
| Hotel Las Torres | Torres del Paine | |
| Hotel Rio Serrano | Torres del Paine | |
| CostAustralis Hotel | Puerto Natales | |
| MV Stella Australis | ||
| MV Ventus Australis | ||
| Cat. AA Cabin | ||
|---|---|---|
| Sofitel Buenos Aires Recoleta | Buenos Aires | |
| Hilton Buenos Aires | Buenos Aires | |
| Kosten Aike Hotel | El Calafate | |
| Posada Los Alamos | El Calafate | |
| Hotel Las Torres | Torres del Paine | |
| Hotel Rio Serrano | Torres del Paine | |
| CostAustralis Hotel | Puerto Natales | |
| MV Stella Australis | ||
| MV Ventus Australis | ||
| Cat. AAA Cabin | ||
|---|---|---|
| Sofitel Buenos Aires Recoleta | Buenos Aires | |
| Hilton Buenos Aires | Buenos Aires | |
| Kosten Aike Hotel | El Calafate | |
| Posada Los Alamos | El Calafate | |
| Hotel Las Torres | Torres del Paine | |
| Hotel Rio Serrano | Torres del Paine | |
| CostAustralis Hotel | Puerto Natales | |
| MV Stella Australis | ||
| MV Ventus Australis | ||
Select a Date to Book
Select a Date to Book
Book By Apr 2, 2026 & Save!
| 2026 Dates & Prices Single Supplement: $5000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Book By Apr 02 |
Book After Apr 02 |
Book By Apr 02 |
Book After Apr 02 |
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| Punta Arenas | Ventus Australis | $7399 | $7999 | $8519* | $9119* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Punta Arenas | Ventus Australis | $7049 | $7649 | $8169* | $8769* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $8249 | $8849 | $9369* | $9969* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Ushuaia | Ventus Australis | $8199 | $8799 | $9319* | $9919* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $8199 | $8799 | $9319* | $9919* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $8299 | $8899 | $9419* | $10019* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $8299 | $8899 | $9419* | $10019* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $8299 | $8899 | $9419* | $10019* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Punta Arenas | Ventus Australis | $8299 | $8899 | $9549* | $10149* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9299 | $9899 | $10319* | $10919* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9499 | $10099 | $10519* | $11119* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9599 | $10199 | $10669* | $11269* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9599 | $10199 | $10669* | $11269* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9599 | $10199 | $10669* | $11269* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9599 | $10199 | $10719* | $11319* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9599 | $10199 | $10719* | $11319* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $9599 | $10199 | $10669* | $11269* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9549 | $10149 | $10619* | $11219* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | Punta Arenas | Stella Australis | $9549 | $10149 | $10899* | $11499* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9549 | $10149 | $10899* | $11499* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9499 | $10099 | $10849* | $11449* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9799 | $10399 | $11149* | $11749* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9849 | $10449 | $11199* | $11799* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| 2027 Dates & Prices Single Supplement: $5000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Book By Apr 02 |
Book After Apr 02 |
Book By Apr 02 |
Book After Apr 02 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10199 | $10799 | $11499* | $12099* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $10199 | $10799 | $11499* | $12099* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10199 | $10799 | $11499* | $12099* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10199 | $10799 | $11499* | $12099* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $10199 | $10799 | $11499* | $12099* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10199 | $10799 | $11499* | $12099* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $9699 | $10299 | $11099* | $11699* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Punta Arenas | Ventus Australis | $9699 | $10299 | $11149* | $11749* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9699 | $10299 | $11099* | $11699* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9699 | $10299 | $11149* | $11749* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9699 | $10299 | $11099* | $11699* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9699 | $10299 | $11149* | $11749* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9699 | $10299 | $11149* | $11749* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9699 | $10299 | $11099* | $11699* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9299 | $9899 | $10699* | $11299* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9299 | $9899 | $10699* | $11299* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9299 | $9899 | $10699* | $11299* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $8599 | $9199 | $9999* | $10599* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $9299 | $9899 | $10699* | $11299* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $8599 | $9199 | $9999* | $10599* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $8599 | $9199 | $9999* | $10599* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $8599 | $9199 | $9999* | $10599* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $7699 | $8299 | $9099* | $9699* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $8449 | $9049 | $9849* | $10449* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $7699 | $8299 | $8849* | $9449* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2026 Dates & Prices Single Supplement: $5500 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Book By Apr 02 |
Book After Apr 02 |
Book By Apr 02 |
Book After Apr 02 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $7499 | $8099 | $8619* | $9219* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Punta Arenas | Ventus Australis | $7299 | $7899 | $8419* | $9019* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $8549 | $9149 | $9669* | $10269* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Ushuaia | Ventus Australis | $8499 | $9099 | $9619* | $10219* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $8399 | $8999 | $9519* | $10119* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $8599 | $9199 | $9719* | $10319* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $8599 | $9199 | $9719* | $10319* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $8599 | $9199 | $9719* | $10319* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Punta Arenas | Ventus Australis | $8599 | $9199 | $9849* | $10449* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9599 | $10199 | $10619* | $11219* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9799 | $10399 | $10819* | $11419* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9799 | $10399 | $10869* | $11469* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9799 | $10399 | $10869* | $11469* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9799 | $10399 | $10869* | $11469* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9799 | $10399 | $10919* | $11519* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9899 | $10499 | $11019* | $11619* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $9899 | $10499 | $10969* | $11569* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9899 | $10499 | $10969* | $11569* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | Punta Arenas | Stella Australis | $9899 | $10499 | $11249* | $11849* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9899 | $10499 | $11249* | $11849* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9899 | $10499 | $11249* | $11849* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10099 | $10699 | $11449* | $12049* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $10099 | $10699 | $11449* | $12049* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2027 Dates & Prices Single Supplement: $5500 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Book By Apr 02 |
Book After Apr 02 |
Book By Apr 02 |
Book After Apr 02 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10499 | $11099 | $11799* | $12399* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $10499 | $11099 | $11799* | $12399* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10499 | $11099 | $11799* | $12399* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10499 | $11099 | $11799* | $12399* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $10499 | $11099 | $11799* | $12399* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10499 | $11099 | $11799* | $12399* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $9949 | $10549 | $11349* | $11949* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Punta Arenas | Ventus Australis | $9949 | $10549 | $11399* | $11999* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9949 | $10549 | $11349* | $11949* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9949 | $10549 | $11399* | $11999* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9949 | $10549 | $11349* | $11949* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9949 | $10549 | $11399* | $11999* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9949 | $10549 | $11399* | $11999* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9949 | $10549 | $11349* | $11949* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9549 | $10149 | $10949* | $11549* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9549 | $10149 | $10949* | $11549* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9549 | $10149 | $10949* | $11549* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $8799 | $9399 | $10199* | $10799* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $9499 | $10099 | $10899* | $11499* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $8899 | $9499 | $10299* | $10899* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $8899 | $9499 | $10299* | $10899* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $8899 | $9499 | $10299* | $10899* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $7949 | $8549 | $9349* | $9949* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $8749 | $9349 | $10149* | $10749* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $7849 | $8449 | $8999* | $9599* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2026 Dates & Prices Single Supplement: $5500 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Book By Apr 02 |
Book After Apr 02 |
Book By Apr 02 |
Book After Apr 02 |
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| Punta Arenas | Ventus Australis | $7699 | $8299 | $8819* | $9419* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Punta Arenas | Ventus Australis | $7499 | $8099 | $8619* | $9219* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $8849 | $9449 | $9969* | $10569* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Ushuaia | Ventus Australis | $8799 | $9399 | $9919* | $10519* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $8799 | $9399 | $9919* | $10519* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $8899 | $9499 | $10019* | $10619* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $8899 | $9499 | $10019* | $10619* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $8899 | $9499 | $10019* | $10619* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Punta Arenas | Ventus Australis | $8899 | $9499 | $10149* | $10749* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9799 | $10399 | $10819* | $11419* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9999 | $10599 | $11019* | $11619* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9999 | $10599 | $11069* | $11669* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9999 | $10599 | $11069* | $11669* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $10149 | $10749 | $11219* | $11819* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $10149 | $10749 | $11269* | $11869* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $10149 | $10749 | $11269* | $11869* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $10149 | $10749 | $11219* | $11819* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10099 | $10699 | $11169* | $11769* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Only 1 seat left! | Punta Arenas | Stella Australis | $10099 | $10699 | $11449* | $12049* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10099 | $10699 | $11449* | $12049* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $10099 | $10699 | $11449* | $12049* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10349 | $10949 | $11699* | $12299* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $10349 | $10949 | $11699* | $12299* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| 2027 Dates & Prices Single Supplement: $5500 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Book By Apr 02 |
Book After Apr 02 |
Book By Apr 02 |
Book After Apr 02 |
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| Punta Arenas | Ventus Australis | $10599 | $11199 | $11899* | $12499* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $10599 | $11199 | $11899* | $12499* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10599 | $11199 | $11899* | $12499* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10549 | $11149 | $11849* | $12449* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $10549 | $11149 | $11849* | $12449* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10549 | $11149 | $11849* | $12449* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $10199 | $10799 | $11599* | $12199* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Punta Arenas | Ventus Australis | $10199 | $10799 | $11649* | $12249* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $10199 | $10799 | $11599* | $12199* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $10199 | $10799 | $11649* | $12249* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $10199 | $10799 | $11599* | $12199* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $10199 | $10799 | $11649* | $12249* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $10199 | $10799 | $11649* | $12249* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $10199 | $10799 | $11599* | $12199* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9899 | $10499 | $11299* | $11899* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9699 | $10299 | $11099* | $11699* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9699 | $10299 | $11099* | $11699* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Stella Australis | $9099 | $9699 | $10499* | $11099* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $9799 | $10399 | $11199* | $11799* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $9199 | $9799 | $10599* | $11199* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9199 | $9799 | $10599* | $11199* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Stella Australis | $9199 | $9799 | $10599* | $11199* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Punta Arenas | Ventus Australis | $8249 | $8849 | $9649* | $10249* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $9049 | $9649 | $10449* | $11049* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ushuaia | Ventus Australis | $8099 | $8699 | $9249* | $9849* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Not Included:
Optional tours and gratuities (unless otherwise specified).
Additional Information:
Land only price does not include arrival/departure transfers, but does include flights Buenos Aires-El Calafate & Ushuaia-Buenos Aires, or vice versa.
Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM.
Due to potentially late evening arrivals from Ushuaia or El Calafate to Buenos Aires on day 13, passengers departing Buenos Aires on day 14 should select flights that depart no earlier than 9 AM.
Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure.
While sailing with Australis, passengers are subject to the cruise line's Terms & Conditions which can be viewed at: M/V Ventus Australis Passage Contract or M/V Stella Australis Passage Contract
Accommodation Details:
Triples are not available.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Package Includes
- Small groups of maximum 22 travelers guaranteed
- Round trip flights Miami-Buenos Aires, Buenos Aires-Miami
Other departure cities available. Click on date of departure for selection and prices - All intra-flights: Buenos Aires-El Calafate & Ushuaia-Buenos Aires, or vice versa
- 12 nights accommodations
- 3 nights Buenos Aires
- 2 nights El Calafate
- 2 nights Torres del Paine
- 1 night Puerto Natales
- 4 nights Patagonia Cruise on the M/V Ventus Australis or M/V Stella Australis
- Hotel taxes, fees & service charges
- Hotel & cruise porterage
- All transfers included only with airfare purchase on package arrival & departure dates†
- 27 meals: 12 breakfasts, 6 lunches, 9 dinners
- Sightseeing per itinerary in modern air-conditioned vehicles
- Services of English-speaking tour manager
- Comprehensive, guided sightseeing and entrance fees per itinerary
- Tips for porters, wait staff & local guides on included services
- Active itinerary with unique cultural features
Tour Highlights
Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.
- Tour of cosmopolitan Buenos Aires, the sophisticated "Paris of South America"
- Enjoy tango lessons with professional Argentine tango dancers
- Travel to the Perito Moreno Glacier at Los Glaciares National Park, a UNESCO World Heritage Site
- Visit Torres del Paine National Park, one of the most impressive sights in the Southern Hemisphere
- Tour Puerto Natales, center of Chilean Patagonia, on the shores of the Senoret Channel
- Discover Patagonia's astonishing scenery and magnificent glaciers on a four-night expedition cruise to Southern Patagonia and Tierra del Fuego
Cruise Amenities
- Full board onboard restaurant
- Open bar
- Comfortable lounge areas and observation deck
- Daily shore excursions from Zodiac boats
†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel
Not Included:
Optional tours gratuities. (unless otherwise specified).
Is This Trip Right for You?
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All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, often unpredictable until the last moment, roads, routes, and sites may be amended. |
|
All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, often unpredictable until the last moment, roads, routes, and sites may be amended. |
|
All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, often unpredictable until the last moment, roads, routes, and sites may be amended. |
|
All sightseeing and itinerary inclusions are subject to favorable weather conditions and seasonality. In those instances, often unpredictable until the last moment, roads, routes, and sites may be amended. |
Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This superior first class hotel is situated in the Recoleta neighborhood of Buenos Aires.
Hotel Details
This superior first class hotel is located in the upscale Puerto Madero district of Buenos Aires.
Hotel Details
This first class hotel is situated in the very heart of Patagonia's Torres del Paine National Park.
Hotel Details
This first class hotel is located in the renowned Torres del Paine Park on the eastern border of the Serrano River.
Hotel Details
This first class hotel is located in the heart of Puerto Natales, with beautiful views of the Fjord of Last Hope.
Hotel Details
This superior first class hotel is situated in the Recoleta neighborhood of Buenos Aires.
Hotel Details
This superior first class hotel is located in the upscale Puerto Madero district of Buenos Aires.
Hotel Details
This first class hotel is situated in the very heart of Patagonia's Torres del Paine National Park.
Hotel Details
This first class hotel is located in the renowned Torres del Paine Park on the eastern border of the Serrano River.
Hotel Details
This first class hotel is located in the heart of Puerto Natales, with beautiful views of the Fjord of Last Hope.
Hotel Details
This superior first class hotel is situated in the Recoleta neighborhood of Buenos Aires.
Hotel Details
This superior first class hotel is located in the upscale Puerto Madero district of Buenos Aires.
Hotel Details
This first class hotel is situated in the very heart of Patagonia's Torres del Paine National Park.
Hotel Details
This first class hotel is located in the renowned Torres del Paine Park on the eastern border of the Serrano River.
Hotel Details
This first class hotel is located in the heart of Puerto Natales, with beautiful views of the Fjord of Last Hope.
Hotel Details
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Enjoy a three-course meal and a tango performance that offers a glimpse into the dance's evolution-from its roots in 1920s Buenos Aires to contemporary interpretations-highlighting elements of its passion, rhythm, and tradition.
Approximate tour duration is 3.5 hours.
| Day #3 | 01 Jan 2026 - 31 Dec 2026 | $90.00 |
| 01 Jan 2027 - 31 Dec 2027 | $79.00 |
Enjoy a three-course meal and a tango performance that offers a glimpse into the dance's evolution-from its roots in 1920s Buenos Aires to contemporary interpretations-highlighting elements of its passion, rhythm, and tradition.
Approximate tour duration is 3.5 hours.
| Day #3 | 01 Jan 2026 - 31 Dec 2026 | $90.00 |
| 01 Jan 2027 - 31 Dec 2027 | $79.00 |
Enjoy a three-course meal and a tango performance that offers a glimpse into the dance's evolution-from its roots in 1920s Buenos Aires to contemporary interpretations-highlighting elements of its passion, rhythm, and tradition.
Approximate tour duration is 3.5 hours.
| Day #3 | 01 Jan 2026 - 31 Dec 2026 | $90.00 |
| 01 Jan 2027 - 31 Dec 2027 | $79.00 |
Enjoy a three-course meal and a tango performance that offers a glimpse into the dance's evolution-from its roots in 1920s Buenos Aires to contemporary interpretations-highlighting elements of its passion, rhythm, and tradition.
Approximate tour duration is 3.5 hours.
| Day #3 | 01 Jan 2026 - 31 Dec 2026 | $90.00 |
| 01 Jan 2027 - 31 Dec 2027 | $79.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Chile - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Chile - Chile's Torres del Paine National Park ranges in altitude from 165 feet to 10,000 feet above sea level. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider. |
| Argentina - While no inoculations are required, vaccination against yellow fever is recommended, especially in the northeast and northwest parts of the country, including Iguazu Falls. If only traveling to Buenos Aires, Mendoza or Patagonia, it is not suggested to get this vaccination. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider. You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. The majority of cities in Argentina have altitudes under 3,000 feet. However, please be aware that some areas in the Andes near Mendoza and throughout Patagonia have elevations reaching 22,800 feet above sea level. |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Chile - Bring comfortable walking shoes, warm and light clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Chile occupies a wide latitudinal range. The climate is subtropical in the extreme north, arid in the northern Atacama desert, Mediterranean in the central valley, and cold, windy, and rainy in Patagonia. Chile Average Temperatures: Fahrenheit | Celsius |
| Argentina - Bring comfortable walking shoes, warm and light clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In Argentina the seasons are reversed compared to the United States. Spring: September - November; Summer: December - February; Fall: March - May; Winter: June - August Argentina Average Temperatures: Fahrenheit | Celsius |
| Patagonia - The weather in Patagonia and along the Chilean Fjords is unpredictable. It can be extremely windy and cold. It is recommended to bring clothes you can layer and that protect you from the wind and rain. Warm and light clothes, waterproof parka, waterproof gloves, waterproof pants, winter hat, comfortable walking shoes, waterproof hiking boots, sunglasses and sunscreen lotion are recommended. |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CHILE: Books The Postman by Antonio Skármeta Pinochet and Me by Marc Cooper I lived on Butterfly Hill by Marjorie Agosin The Obscene Bird of Night by José Donoso Travels in a Thin Country by Sara Wheeler The Savage Detectives by Roberto Bolaño The House of the Spirits by Isabel Allende CHILE: Films The Club (2015) The Man Next Door (2009) Rebellion in Patagonia (1974) The Pearl Button (2015) The Good Life (2008) The 33 (2015) |
| ARGENTINA: Books In Patagonia by Bruce Chatwin The Tango Singer by Tomás Eloy Martínez The Motorcycle Diaries by Ernesto 'Che' Guevara My Father's Ghost is Climbing in the Rain by Patricio Pron Brodie's Report by Jorge Luis Borges Perla by Carolina De Robertis Hopscotch by Julio Cortazar ARGENTINA: Films The Clan (2015) White Elephant (2012) The Aura (2005) La Cienaga (2001) Crane World (1999) Intimate Stories (2002) The Road to San Diego (2006) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Argentina - Most domestic flights in Argentina have a weight restriction 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Arrival Transfers - When exiting the airport and looking for your hotel transfer, please be aware of street scams. Please look for an official representative holding a Gate 1 sign. Do not accept ride from driver who will not accept voucher, provided in your travel documents, as payment. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Argentina Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed. |
| Cruceros Australis |
| All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. All cabins have a hair dryer. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Chile - The Chilean Peso is the currency of Chile. |
| Argentina - The Argentine Peso is the official currency of Argentina, however the U.S. Dollar (USD) can be used in some local establishments and for tipping. It is recommended to carry USD $90 per person for each day in Argentina to cover some cash expenses and withdraw additional local currency from international credit-card enabled ATMs where the official exchange rate will apply. U.S. Dollars may be exchanged at official banks, however travelers are encouraged to only exchange amounts of money that they anticipate using. It is not recommended to use non-official currency exchange offices as counterfeit currency is very common. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted. Large note denominations, such as $20, $50 and $100 notes are more widely accepted. |
| Cruceros Australis Cruises - Voluntary gratuities and personal expenses in the on board store may be paid with Mastercard, Visa, American Express, Diners, US dollars, Euros or Chilean pesos. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Chile - For an interesting shopping experience, try the street markets in Santiago. Handicrafts are the best bargain in Chile. Local jewelry made of lapis lazuli, found only in Chile and Afghanistan, makes a unique and beautiful souvenir. |
| Argentina - Shops open at 9 a.m. and generally close at 7 p.m. Saturday hours are 9 a.m. to 1 p.m. Good buys include high quality leather goods, jewelry and furs. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Chile
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Argentina
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| Languages |
| Chile - Spanish is the local language. English is generally spoken in tourist areas. |
| Argentina - Spanish is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Chile - The voltage used is 220 volts. |
| Argentina - The voltage used is 220 volts. |
| Cruceros Australis Cruises - The voltage used is 220 volts. Bathroom outlets are 110 volts. |
| Code of Conduct |
| Chile - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. Please demonstrate respect for the cultural artifacts of the indigenous peoples. |
| Argentina - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking, though common, is prohibited on public transport and in cinemas and theaters. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Argentina - Argentine cuisine is a blend of Mediterranean influences, with Argentine barbecue being the national dish. Traditional foods include Asado, Locro, Humita, Provoleta, Choripan, and Milanesa. Some typical desserts to try: Medialunas (small croissants), Dulce de Leche, Alfajores (type of cookie), Rogel (cake). Yerba mate is a traditional herbal beverage. Argentina is famous for its fine wines like Torrontés (white wine), Bonarda (red wine) and is home to Malbec, a full-bodied red wine from the Mendoza region. Fernet is a dark syrupy liquor, usually served mixed with Coca Cola. Argentine mealtimes are as follows, lunch is from 1:00-3:00 pm and dinner from 9:00-11:30 pm. |
| Chile - Chilean cuisine is very diverse and unique due to the country's geography & climatic variance. Since Chile is a coastal country, seafood plays an important role in the Chilean diet. Traditional foods include: Pastel de Choclo, Sopa Patagonica, Empanada de Pino, Curanto en Hoyo, Arrollado de Huaso, Porotos Granados, Chorillana, Churrasco and Chacarero sandwiches. Some typical desserts are Tres leches cake, Chirimoya alegre, Kuchen and Sopaipillas. One of the most typical drinks is Mote con huesillo, a non-alcoholic drink that is popular in the summer. It's made from dried peaches soaked in a nectar syrup and mixed with water and brown sugar. Borgoña is a popular punch prepared with red wine and ripe strawberries. Carménère is the emblematic wine of Chile. This red wine is soft and rounded and should not be missed. Chilean mealtimes are as follows, lunch is from 1:30-3:00 pm and dinner from 8:00-11:00 pm. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Chile |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 4: Holy Saturday Apr 5: Easter May 1: Labor Day / May Day May 21: Navy Day Jun 21: National Day of Indigenous Peoples Jun 29: St. Peter & St. Paul Day Jul 16: Our Lady of Mount Carmel Aug 15: Feast of the Assumption Sep 18: Independence Day Sep 19: Army Day Oct 12: Day of the Discovery of Two Worlds Oct 31: Reformation Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter May 1: Labor Day / May Day May 21: Navy Day Jun 21: National Day of Indigenous Peoples Jun 28: St. Peter & St. Paul Day Jul 16: Our Lady of Mount Carmel Aug 15: Feast of the Assumption Sep 18: Independence Day Sep 19: Army Day Oct 31: Reformation Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve |
| Holidays - Argentina |
Holidays 2026 Jan 1: New Year's Day Feb 16-17: Carnival Mar 24: Memorial Day (Truth and Justice Day) Apr 2: Day of the Veterans Apr 2: Maundy Thursday Apr 3: Good Friday Apr 5: Easter Sunday May 1: Labor Day / May Day May 25: Revolution Day Jun 17: Commemoration of General Don Martín Miguel de Güemes Jun 20: Flag Day Jul 9: National Independence Day Aug 17: St. Martin's Day Oct 12: Day of Respect for Cultural Diversity Nov 23: National Sovereignty Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Feb 8-9: Carnival Mar 24: Memorial Day Apr 2: Day of the Veterans Mar 25: Maundy Thursday Mar 26: Good Friday Mar 28: Easter May 1: Labor Day / May Day May 25: May Revolution Day Jun 17: Commemoration of General Don Martín Miguel de Güemes Jun 20: Flag Day Jul 9: National Independence Day Aug 16: St. Martin's Day Oct 11: Day of Respect for Cultural Diversity Nov 22: National Sovereignty Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve |
| Disabled Facilities - Cruceros Australis Cruises |
| The ship is not designed for passengers with severe mobility restrictions or wheelchair dependent passengers. There are no elevators or chair lifts on board. As such, the ship is unable to accommodate wheelchairs, motorized scooters, or walkers on board. |
| Cruise Embarkation / Disembarkation - Cruceros Australis Cruises |
| On the day of embarkation, you will be escorted to the check-in location before proceeding to board the ship. At check-in, you will be asked to sign a disclaimer provided by Cruceros Australis attesting that you are in adequate physical condition to undertake the voyage and absolving Cruceros Australis of any responsibility for illness or injury during the course of the cruise, including excursions. The disclaimer may contain other relevant provisions as well, and you should read the document carefully before signing. Disembarkation at Cape Horn National Park is subject to weather conditions. |
| On Your Cruise -Cruceros Australis Cruises |
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Ship: Please note that the ship is not owned by Gate 1 Travel. It operates independently and accommodates passengers from the cruise line as well as travelers from various other companies. Attire: On board, comfortable, casual clothing is appropriate. During excursions, warm waterproof clothes are required (pants, gloves, parka, trekking boots) as well as a cap, sunglasses and sunblock. Meals and Dietary Restrictions: Passengers will be assigned a designated table for meals for the duration of the cruise. All dietary restrictions, particularly for medical reasons should be advised at time of booking. While every effort will be made to accommodate, we cannot guarantee the ship's restaurant will be able to comply to the fullest extent. A coffee station is available on board. Drinking water is provided at all meals. Hot and cold filtered water is available for refill using your reusable bottle provided by the ship (a gift). Open Bar: There is open bar service throughout the whole cruise at no additional cost for wine, liquor, and other beverages (from 10 AM to 12 AM). Language: English and Spanish are the official languages on board. All announcements and information sheets will be provided in both languages. Smoking: Smoking is only permitted in designated areas on the sundeck. Amenities: All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. Hairdryers are available in every cabin. The ship does not have an elevator. A gift shop is available on board. Excursions: All activities during the cruise are included. There are no optional tours. Excursions take place on Zodiac boats, offering both cruising and landing opportunities. Activities will be weather dependent and will be announced daily by the Expedition team. Some of the highlights are: - The legendary Strait of Magellan and the Beagle Channel - Glaciers and fjords of the Darwin Range - Flora and fauna of the sub-Antarctic forests - A Magellanic penguin colony (from October through March) - The legendary Cape Horn Telephone: Cabins are not equipped with direct dialing. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. Luggage: Please label your luggage clearly with your first and last name, the ship's name, cabin number, date, and port of embarkation Email: Please be aware that there is no Internet service on board. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Escorted Tours |
Tour Manager: US $12 per person per day Driver: US $7 per person per day, US $4 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Suggested Tipping: Australis Cruises |
For all Patagonia cruises, US $25 per person per day for the staff and crew, handed in at the reception desk on the last day of the cruise. |
| Chile - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Argentina - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Cruceros Australis - Suggested Tipping: US $25 per person per day for the staff and crew. It can be paid by cash or by credit card. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Chile - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Chile - Chile's Torres del Paine National Park ranges in altitude from 165 feet to 10,000 feet above sea level. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider. |
| Argentina - While no inoculations are required, vaccination against yellow fever is recommended, especially in the northeast and northwest parts of the country, including Iguazu Falls. If only traveling to Buenos Aires, Mendoza or Patagonia, it is not suggested to get this vaccination. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider. You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. The majority of cities in Argentina have altitudes under 3,000 feet. However, please be aware that some areas in the Andes near Mendoza and throughout Patagonia have elevations reaching 22,800 feet above sea level. |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Chile - Bring comfortable walking shoes, warm and light clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Chile occupies a wide latitudinal range. The climate is subtropical in the extreme north, arid in the northern Atacama desert, Mediterranean in the central valley, and cold, windy, and rainy in Patagonia. Chile Average Temperatures: Fahrenheit | Celsius |
| Argentina - Bring comfortable walking shoes, warm and light clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In Argentina the seasons are reversed compared to the United States. Spring: September - November; Summer: December - February; Fall: March - May; Winter: June - August Argentina Average Temperatures: Fahrenheit | Celsius |
| Patagonia - The weather in Patagonia and along the Chilean Fjords is unpredictable. It can be extremely windy and cold. It is recommended to bring clothes you can layer and that protect you from the wind and rain. Warm and light clothes, waterproof parka, waterproof gloves, waterproof pants, winter hat, comfortable walking shoes, waterproof hiking boots, sunglasses and sunscreen lotion are recommended. |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CHILE: Books The Postman by Antonio Skármeta Pinochet and Me by Marc Cooper I lived on Butterfly Hill by Marjorie Agosin The Obscene Bird of Night by José Donoso Travels in a Thin Country by Sara Wheeler The Savage Detectives by Roberto Bolaño The House of the Spirits by Isabel Allende CHILE: Films The Club (2015) The Man Next Door (2009) Rebellion in Patagonia (1974) The Pearl Button (2015) The Good Life (2008) The 33 (2015) |
| ARGENTINA: Books In Patagonia by Bruce Chatwin The Tango Singer by Tomás Eloy Martínez The Motorcycle Diaries by Ernesto 'Che' Guevara My Father's Ghost is Climbing in the Rain by Patricio Pron Brodie's Report by Jorge Luis Borges Perla by Carolina De Robertis Hopscotch by Julio Cortazar ARGENTINA: Films The Clan (2015) White Elephant (2012) The Aura (2005) La Cienaga (2001) Crane World (1999) Intimate Stories (2002) The Road to San Diego (2006) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Argentina - Most domestic flights in Argentina have a weight restriction 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Arrival Transfers - When exiting the airport and looking for your hotel transfer, please be aware of street scams. Please look for an official representative holding a Gate 1 sign. Do not accept ride from driver who will not accept voucher, provided in your travel documents, as payment. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Argentina Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed. |
| Cruceros Australis |
| All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. All cabins have a hair dryer. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Chile - The Chilean Peso is the currency of Chile. |
| Argentina - The Argentine Peso is the official currency of Argentina, however the U.S. Dollar (USD) can be used in some local establishments and for tipping. It is recommended to carry USD $90 per person for each day in Argentina to cover some cash expenses and withdraw additional local currency from international credit-card enabled ATMs where the official exchange rate will apply. U.S. Dollars may be exchanged at official banks, however travelers are encouraged to only exchange amounts of money that they anticipate using. It is not recommended to use non-official currency exchange offices as counterfeit currency is very common. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted. Large note denominations, such as $20, $50 and $100 notes are more widely accepted. |
| Cruceros Australis Cruises - Voluntary gratuities and personal expenses in the on board store may be paid with Mastercard, Visa, American Express, Diners, US dollars, Euros or Chilean pesos. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Chile - For an interesting shopping experience, try the street markets in Santiago. Handicrafts are the best bargain in Chile. Local jewelry made of lapis lazuli, found only in Chile and Afghanistan, makes a unique and beautiful souvenir. |
| Argentina - Shops open at 9 a.m. and generally close at 7 p.m. Saturday hours are 9 a.m. to 1 p.m. Good buys include high quality leather goods, jewelry and furs. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Chile
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Argentina
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| Languages |
| Chile - Spanish is the local language. English is generally spoken in tourist areas. |
| Argentina - Spanish is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Chile - The voltage used is 220 volts. |
| Argentina - The voltage used is 220 volts. |
| Cruceros Australis Cruises - The voltage used is 220 volts. Bathroom outlets are 110 volts. |
| Code of Conduct |
| Chile - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. Please demonstrate respect for the cultural artifacts of the indigenous peoples. |
| Argentina - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking, though common, is prohibited on public transport and in cinemas and theaters. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Argentina - Argentine cuisine is a blend of Mediterranean influences, with Argentine barbecue being the national dish. Traditional foods include Asado, Locro, Humita, Provoleta, Choripan, and Milanesa. Some typical desserts to try: Medialunas (small croissants), Dulce de Leche, Alfajores (type of cookie), Rogel (cake). Yerba mate is a traditional herbal beverage. Argentina is famous for its fine wines like Torrontés (white wine), Bonarda (red wine) and is home to Malbec, a full-bodied red wine from the Mendoza region. Fernet is a dark syrupy liquor, usually served mixed with Coca Cola. Argentine mealtimes are as follows, lunch is from 1:00-3:00 pm and dinner from 9:00-11:30 pm. |
| Chile - Chilean cuisine is very diverse and unique due to the country's geography & climatic variance. Since Chile is a coastal country, seafood plays an important role in the Chilean diet. Traditional foods include: Pastel de Choclo, Sopa Patagonica, Empanada de Pino, Curanto en Hoyo, Arrollado de Huaso, Porotos Granados, Chorillana, Churrasco and Chacarero sandwiches. Some typical desserts are Tres leches cake, Chirimoya alegre, Kuchen and Sopaipillas. One of the most typical drinks is Mote con huesillo, a non-alcoholic drink that is popular in the summer. It's made from dried peaches soaked in a nectar syrup and mixed with water and brown sugar. Borgoña is a popular punch prepared with red wine and ripe strawberries. Carménère is the emblematic wine of Chile. This red wine is soft and rounded and should not be missed. Chilean mealtimes are as follows, lunch is from 1:30-3:00 pm and dinner from 8:00-11:00 pm. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Chile |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 4: Holy Saturday Apr 5: Easter May 1: Labor Day / May Day May 21: Navy Day Jun 21: National Day of Indigenous Peoples Jun 29: St. Peter & St. Paul Day Jul 16: Our Lady of Mount Carmel Aug 15: Feast of the Assumption Sep 18: Independence Day Sep 19: Army Day Oct 12: Day of the Discovery of Two Worlds Oct 31: Reformation Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter May 1: Labor Day / May Day May 21: Navy Day Jun 21: National Day of Indigenous Peoples Jun 28: St. Peter & St. Paul Day Jul 16: Our Lady of Mount Carmel Aug 15: Feast of the Assumption Sep 18: Independence Day Sep 19: Army Day Oct 31: Reformation Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve |
| Holidays - Argentina |
Holidays 2026 Jan 1: New Year's Day Feb 16-17: Carnival Mar 24: Memorial Day (Truth and Justice Day) Apr 2: Day of the Veterans Apr 2: Maundy Thursday Apr 3: Good Friday Apr 5: Easter Sunday May 1: Labor Day / May Day May 25: Revolution Day Jun 17: Commemoration of General Don Martín Miguel de Güemes Jun 20: Flag Day Jul 9: National Independence Day Aug 17: St. Martin's Day Oct 12: Day of Respect for Cultural Diversity Nov 23: National Sovereignty Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Feb 8-9: Carnival Mar 24: Memorial Day Apr 2: Day of the Veterans Mar 25: Maundy Thursday Mar 26: Good Friday Mar 28: Easter May 1: Labor Day / May Day May 25: May Revolution Day Jun 17: Commemoration of General Don Martín Miguel de Güemes Jun 20: Flag Day Jul 9: National Independence Day Aug 16: St. Martin's Day Oct 11: Day of Respect for Cultural Diversity Nov 22: National Sovereignty Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve |
| Disabled Facilities - Cruceros Australis Cruises |
| The ship is not designed for passengers with severe mobility restrictions or wheelchair dependent passengers. There are no elevators or chair lifts on board. As such, the ship is unable to accommodate wheelchairs, motorized scooters, or walkers on board. |
| Cruise Embarkation / Disembarkation - Cruceros Australis Cruises |
| On the day of embarkation, you will be escorted to the check-in location before proceeding to board the ship. At check-in, you will be asked to sign a disclaimer provided by Cruceros Australis attesting that you are in adequate physical condition to undertake the voyage and absolving Cruceros Australis of any responsibility for illness or injury during the course of the cruise, including excursions. The disclaimer may contain other relevant provisions as well, and you should read the document carefully before signing. Disembarkation at Cape Horn National Park is subject to weather conditions. |
| On Your Cruise -Cruceros Australis Cruises |
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Ship: Please note that the ship is not owned by Gate 1 Travel. It operates independently and accommodates passengers from the cruise line as well as travelers from various other companies. Attire: On board, comfortable, casual clothing is appropriate. During excursions, warm waterproof clothes are required (pants, gloves, parka, trekking boots) as well as a cap, sunglasses and sunblock. Meals and Dietary Restrictions: Passengers will be assigned a designated table for meals for the duration of the cruise. All dietary restrictions, particularly for medical reasons should be advised at time of booking. While every effort will be made to accommodate, we cannot guarantee the ship's restaurant will be able to comply to the fullest extent. A coffee station is available on board. Drinking water is provided at all meals. Hot and cold filtered water is available for refill using your reusable bottle provided by the ship (a gift). Open Bar: There is open bar service throughout the whole cruise at no additional cost for wine, liquor, and other beverages (from 10 AM to 12 AM). Language: English and Spanish are the official languages on board. All announcements and information sheets will be provided in both languages. Smoking: Smoking is only permitted in designated areas on the sundeck. Amenities: All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. Hairdryers are available in every cabin. The ship does not have an elevator. A gift shop is available on board. Excursions: All activities during the cruise are included. There are no optional tours. Excursions take place on Zodiac boats, offering both cruising and landing opportunities. Activities will be weather dependent and will be announced daily by the Expedition team. Some of the highlights are: - The legendary Strait of Magellan and the Beagle Channel - Glaciers and fjords of the Darwin Range - Flora and fauna of the sub-Antarctic forests - A Magellanic penguin colony (from October through March) - The legendary Cape Horn Telephone: Cabins are not equipped with direct dialing. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. Luggage: Please label your luggage clearly with your first and last name, the ship's name, cabin number, date, and port of embarkation Email: Please be aware that there is no Internet service on board. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Escorted Tours |
Tour Manager: US $12 per person per day Driver: US $7 per person per day, US $4 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Suggested Tipping: Australis Cruises |
For all Patagonia cruises, US $25 per person per day for the staff and crew, handed in at the reception desk on the last day of the cruise. |
| Chile - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Argentina - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Cruceros Australis - Suggested Tipping: US $25 per person per day for the staff and crew. It can be paid by cash or by credit card. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Chile - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Chile - Chile's Torres del Paine National Park ranges in altitude from 165 feet to 10,000 feet above sea level. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider. |
| Argentina - While no inoculations are required, vaccination against yellow fever is recommended, especially in the northeast and northwest parts of the country, including Iguazu Falls. If only traveling to Buenos Aires, Mendoza or Patagonia, it is not suggested to get this vaccination. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider. You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. The majority of cities in Argentina have altitudes under 3,000 feet. However, please be aware that some areas in the Andes near Mendoza and throughout Patagonia have elevations reaching 22,800 feet above sea level. |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Chile - Bring comfortable walking shoes, warm and light clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Chile occupies a wide latitudinal range. The climate is subtropical in the extreme north, arid in the northern Atacama desert, Mediterranean in the central valley, and cold, windy, and rainy in Patagonia. Chile Average Temperatures: Fahrenheit | Celsius |
| Argentina - Bring comfortable walking shoes, warm and light clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In Argentina the seasons are reversed compared to the United States. Spring: September - November; Summer: December - February; Fall: March - May; Winter: June - August Argentina Average Temperatures: Fahrenheit | Celsius |
| Patagonia - The weather in Patagonia and along the Chilean Fjords is unpredictable. It can be extremely windy and cold. It is recommended to bring clothes you can layer and that protect you from the wind and rain. Warm and light clothes, waterproof parka, waterproof gloves, waterproof pants, winter hat, comfortable walking shoes, waterproof hiking boots, sunglasses and sunscreen lotion are recommended. |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CHILE: Books The Postman by Antonio Skármeta Pinochet and Me by Marc Cooper I lived on Butterfly Hill by Marjorie Agosin The Obscene Bird of Night by José Donoso Travels in a Thin Country by Sara Wheeler The Savage Detectives by Roberto Bolaño The House of the Spirits by Isabel Allende CHILE: Films The Club (2015) The Man Next Door (2009) Rebellion in Patagonia (1974) The Pearl Button (2015) The Good Life (2008) The 33 (2015) |
| ARGENTINA: Books In Patagonia by Bruce Chatwin The Tango Singer by Tomás Eloy Martínez The Motorcycle Diaries by Ernesto 'Che' Guevara My Father's Ghost is Climbing in the Rain by Patricio Pron Brodie's Report by Jorge Luis Borges Perla by Carolina De Robertis Hopscotch by Julio Cortazar ARGENTINA: Films The Clan (2015) White Elephant (2012) The Aura (2005) La Cienaga (2001) Crane World (1999) Intimate Stories (2002) The Road to San Diego (2006) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Argentina - Most domestic flights in Argentina have a weight restriction 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Arrival Transfers - When exiting the airport and looking for your hotel transfer, please be aware of street scams. Please look for an official representative holding a Gate 1 sign. Do not accept ride from driver who will not accept voucher, provided in your travel documents, as payment. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Argentina Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed. |
| Cruceros Australis |
| All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. All cabins have a hair dryer. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Chile - The Chilean Peso is the currency of Chile. |
| Argentina - The Argentine Peso is the official currency of Argentina, however the U.S. Dollar (USD) can be used in some local establishments and for tipping. It is recommended to carry USD $90 per person for each day in Argentina to cover some cash expenses and withdraw additional local currency from international credit-card enabled ATMs where the official exchange rate will apply. U.S. Dollars may be exchanged at official banks, however travelers are encouraged to only exchange amounts of money that they anticipate using. It is not recommended to use non-official currency exchange offices as counterfeit currency is very common. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted. Large note denominations, such as $20, $50 and $100 notes are more widely accepted. |
| Cruceros Australis Cruises - Voluntary gratuities and personal expenses in the on board store may be paid with Mastercard, Visa, American Express, Diners, US dollars, Euros or Chilean pesos. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Chile - For an interesting shopping experience, try the street markets in Santiago. Handicrafts are the best bargain in Chile. Local jewelry made of lapis lazuli, found only in Chile and Afghanistan, makes a unique and beautiful souvenir. |
| Argentina - Shops open at 9 a.m. and generally close at 7 p.m. Saturday hours are 9 a.m. to 1 p.m. Good buys include high quality leather goods, jewelry and furs. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Chile
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Argentina
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| Languages |
| Chile - Spanish is the local language. English is generally spoken in tourist areas. |
| Argentina - Spanish is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Chile - The voltage used is 220 volts. |
| Argentina - The voltage used is 220 volts. |
| Cruceros Australis Cruises - The voltage used is 220 volts. Bathroom outlets are 110 volts. |
| Code of Conduct |
| Chile - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. Please demonstrate respect for the cultural artifacts of the indigenous peoples. |
| Argentina - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking, though common, is prohibited on public transport and in cinemas and theaters. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Argentina - Argentine cuisine is a blend of Mediterranean influences, with Argentine barbecue being the national dish. Traditional foods include Asado, Locro, Humita, Provoleta, Choripan, and Milanesa. Some typical desserts to try: Medialunas (small croissants), Dulce de Leche, Alfajores (type of cookie), Rogel (cake). Yerba mate is a traditional herbal beverage. Argentina is famous for its fine wines like Torrontés (white wine), Bonarda (red wine) and is home to Malbec, a full-bodied red wine from the Mendoza region. Fernet is a dark syrupy liquor, usually served mixed with Coca Cola. Argentine mealtimes are as follows, lunch is from 1:00-3:00 pm and dinner from 9:00-11:30 pm. |
| Chile - Chilean cuisine is very diverse and unique due to the country's geography & climatic variance. Since Chile is a coastal country, seafood plays an important role in the Chilean diet. Traditional foods include: Pastel de Choclo, Sopa Patagonica, Empanada de Pino, Curanto en Hoyo, Arrollado de Huaso, Porotos Granados, Chorillana, Churrasco and Chacarero sandwiches. Some typical desserts are Tres leches cake, Chirimoya alegre, Kuchen and Sopaipillas. One of the most typical drinks is Mote con huesillo, a non-alcoholic drink that is popular in the summer. It's made from dried peaches soaked in a nectar syrup and mixed with water and brown sugar. Borgoña is a popular punch prepared with red wine and ripe strawberries. Carménère is the emblematic wine of Chile. This red wine is soft and rounded and should not be missed. Chilean mealtimes are as follows, lunch is from 1:30-3:00 pm and dinner from 8:00-11:00 pm. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Chile |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 4: Holy Saturday Apr 5: Easter May 1: Labor Day / May Day May 21: Navy Day Jun 21: National Day of Indigenous Peoples Jun 29: St. Peter & St. Paul Day Jul 16: Our Lady of Mount Carmel Aug 15: Feast of the Assumption Sep 18: Independence Day Sep 19: Army Day Oct 12: Day of the Discovery of Two Worlds Oct 31: Reformation Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter May 1: Labor Day / May Day May 21: Navy Day Jun 21: National Day of Indigenous Peoples Jun 28: St. Peter & St. Paul Day Jul 16: Our Lady of Mount Carmel Aug 15: Feast of the Assumption Sep 18: Independence Day Sep 19: Army Day Oct 31: Reformation Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve |
| Holidays - Argentina |
Holidays 2026 Jan 1: New Year's Day Feb 16-17: Carnival Mar 24: Memorial Day (Truth and Justice Day) Apr 2: Day of the Veterans Apr 2: Maundy Thursday Apr 3: Good Friday Apr 5: Easter Sunday May 1: Labor Day / May Day May 25: Revolution Day Jun 17: Commemoration of General Don Martín Miguel de Güemes Jun 20: Flag Day Jul 9: National Independence Day Aug 17: St. Martin's Day Oct 12: Day of Respect for Cultural Diversity Nov 23: National Sovereignty Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Feb 8-9: Carnival Mar 24: Memorial Day Apr 2: Day of the Veterans Mar 25: Maundy Thursday Mar 26: Good Friday Mar 28: Easter May 1: Labor Day / May Day May 25: May Revolution Day Jun 17: Commemoration of General Don Martín Miguel de Güemes Jun 20: Flag Day Jul 9: National Independence Day Aug 16: St. Martin's Day Oct 11: Day of Respect for Cultural Diversity Nov 22: National Sovereignty Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve |
| Disabled Facilities - Cruceros Australis Cruises |
| The ship is not designed for passengers with severe mobility restrictions or wheelchair dependent passengers. There are no elevators or chair lifts on board. As such, the ship is unable to accommodate wheelchairs, motorized scooters, or walkers on board. |
| Cruise Embarkation / Disembarkation - Cruceros Australis Cruises |
| On the day of embarkation, you will be escorted to the check-in location before proceeding to board the ship. At check-in, you will be asked to sign a disclaimer provided by Cruceros Australis attesting that you are in adequate physical condition to undertake the voyage and absolving Cruceros Australis of any responsibility for illness or injury during the course of the cruise, including excursions. The disclaimer may contain other relevant provisions as well, and you should read the document carefully before signing. Disembarkation at Cape Horn National Park is subject to weather conditions. |
| On Your Cruise -Cruceros Australis Cruises |
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Ship: Please note that the ship is not owned by Gate 1 Travel. It operates independently and accommodates passengers from the cruise line as well as travelers from various other companies. Attire: On board, comfortable, casual clothing is appropriate. During excursions, warm waterproof clothes are required (pants, gloves, parka, trekking boots) as well as a cap, sunglasses and sunblock. Meals and Dietary Restrictions: Passengers will be assigned a designated table for meals for the duration of the cruise. All dietary restrictions, particularly for medical reasons should be advised at time of booking. While every effort will be made to accommodate, we cannot guarantee the ship's restaurant will be able to comply to the fullest extent. A coffee station is available on board. Drinking water is provided at all meals. Hot and cold filtered water is available for refill using your reusable bottle provided by the ship (a gift). Open Bar: There is open bar service throughout the whole cruise at no additional cost for wine, liquor, and other beverages (from 10 AM to 12 AM). Language: English and Spanish are the official languages on board. All announcements and information sheets will be provided in both languages. Smoking: Smoking is only permitted in designated areas on the sundeck. Amenities: All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. Hairdryers are available in every cabin. The ship does not have an elevator. A gift shop is available on board. Excursions: All activities during the cruise are included. There are no optional tours. Excursions take place on Zodiac boats, offering both cruising and landing opportunities. Activities will be weather dependent and will be announced daily by the Expedition team. Some of the highlights are: - The legendary Strait of Magellan and the Beagle Channel - Glaciers and fjords of the Darwin Range - Flora and fauna of the sub-Antarctic forests - A Magellanic penguin colony (from October through March) - The legendary Cape Horn Telephone: Cabins are not equipped with direct dialing. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. Luggage: Please label your luggage clearly with your first and last name, the ship's name, cabin number, date, and port of embarkation Email: Please be aware that there is no Internet service on board. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Escorted Tours |
Tour Manager: US $12 per person per day Driver: US $7 per person per day, US $4 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Suggested Tipping: Australis Cruises |
For all Patagonia cruises, US $25 per person per day for the staff and crew, handed in at the reception desk on the last day of the cruise. |
| Chile - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Argentina - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Cruceros Australis - Suggested Tipping: US $25 per person per day for the staff and crew. It can be paid by cash or by credit card. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Chile - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Chile - Chile's Torres del Paine National Park ranges in altitude from 165 feet to 10,000 feet above sea level. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider. |
| Argentina - While no inoculations are required, vaccination against yellow fever is recommended, especially in the northeast and northwest parts of the country, including Iguazu Falls. If only traveling to Buenos Aires, Mendoza or Patagonia, it is not suggested to get this vaccination. For the latest health requirements and recommendations, please visit Centers for Disease Control and also consult with your personal healthcare provider. You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs. The majority of cities in Argentina have altitudes under 3,000 feet. However, please be aware that some areas in the Andes near Mendoza and throughout Patagonia have elevations reaching 22,800 feet above sea level. |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Chile - Bring comfortable walking shoes, warm and light clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Chile occupies a wide latitudinal range. The climate is subtropical in the extreme north, arid in the northern Atacama desert, Mediterranean in the central valley, and cold, windy, and rainy in Patagonia. Chile Average Temperatures: Fahrenheit | Celsius |
| Argentina - Bring comfortable walking shoes, warm and light clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In Argentina the seasons are reversed compared to the United States. Spring: September - November; Summer: December - February; Fall: March - May; Winter: June - August Argentina Average Temperatures: Fahrenheit | Celsius |
| Patagonia - The weather in Patagonia and along the Chilean Fjords is unpredictable. It can be extremely windy and cold. It is recommended to bring clothes you can layer and that protect you from the wind and rain. Warm and light clothes, waterproof parka, waterproof gloves, waterproof pants, winter hat, comfortable walking shoes, waterproof hiking boots, sunglasses and sunscreen lotion are recommended. |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CHILE: Books The Postman by Antonio Skármeta Pinochet and Me by Marc Cooper I lived on Butterfly Hill by Marjorie Agosin The Obscene Bird of Night by José Donoso Travels in a Thin Country by Sara Wheeler The Savage Detectives by Roberto Bolaño The House of the Spirits by Isabel Allende CHILE: Films The Club (2015) The Man Next Door (2009) Rebellion in Patagonia (1974) The Pearl Button (2015) The Good Life (2008) The 33 (2015) |
| ARGENTINA: Books In Patagonia by Bruce Chatwin The Tango Singer by Tomás Eloy Martínez The Motorcycle Diaries by Ernesto 'Che' Guevara My Father's Ghost is Climbing in the Rain by Patricio Pron Brodie's Report by Jorge Luis Borges Perla by Carolina De Robertis Hopscotch by Julio Cortazar ARGENTINA: Films The Clan (2015) White Elephant (2012) The Aura (2005) La Cienaga (2001) Crane World (1999) Intimate Stories (2002) The Road to San Diego (2006) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Argentina - Most domestic flights in Argentina have a weight restriction 33 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Arrival Transfers - When exiting the airport and looking for your hotel transfer, please be aware of street scams. Please look for an official representative holding a Gate 1 sign. Do not accept ride from driver who will not accept voucher, provided in your travel documents, as payment. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Argentina Hotels - Please be aware that accommodations in major cities may be limited to one large bed. A smaller bed or cot may be requested if two separate beds are preferred but cannot be guaranteed. |
| Cruceros Australis |
| All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. All cabins have a hair dryer. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Chile - The Chilean Peso is the currency of Chile. |
| Argentina - The Argentine Peso is the official currency of Argentina, however the U.S. Dollar (USD) can be used in some local establishments and for tipping. It is recommended to carry USD $90 per person for each day in Argentina to cover some cash expenses and withdraw additional local currency from international credit-card enabled ATMs where the official exchange rate will apply. U.S. Dollars may be exchanged at official banks, however travelers are encouraged to only exchange amounts of money that they anticipate using. It is not recommended to use non-official currency exchange offices as counterfeit currency is very common. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted. Large note denominations, such as $20, $50 and $100 notes are more widely accepted. |
| Cruceros Australis Cruises - Voluntary gratuities and personal expenses in the on board store may be paid with Mastercard, Visa, American Express, Diners, US dollars, Euros or Chilean pesos. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Chile - For an interesting shopping experience, try the street markets in Santiago. Handicrafts are the best bargain in Chile. Local jewelry made of lapis lazuli, found only in Chile and Afghanistan, makes a unique and beautiful souvenir. |
| Argentina - Shops open at 9 a.m. and generally close at 7 p.m. Saturday hours are 9 a.m. to 1 p.m. Good buys include high quality leather goods, jewelry and furs. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Chile
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Argentina
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| Languages |
| Chile - Spanish is the local language. English is generally spoken in tourist areas. |
| Argentina - Spanish is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Chile - The voltage used is 220 volts. |
| Argentina - The voltage used is 220 volts. |
| Cruceros Australis Cruises - The voltage used is 220 volts. Bathroom outlets are 110 volts. |
| Code of Conduct |
| Chile - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. Please demonstrate respect for the cultural artifacts of the indigenous peoples. |
| Argentina - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking, though common, is prohibited on public transport and in cinemas and theaters. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Argentina - Argentine cuisine is a blend of Mediterranean influences, with Argentine barbecue being the national dish. Traditional foods include Asado, Locro, Humita, Provoleta, Choripan, and Milanesa. Some typical desserts to try: Medialunas (small croissants), Dulce de Leche, Alfajores (type of cookie), Rogel (cake). Yerba mate is a traditional herbal beverage. Argentina is famous for its fine wines like Torrontés (white wine), Bonarda (red wine) and is home to Malbec, a full-bodied red wine from the Mendoza region. Fernet is a dark syrupy liquor, usually served mixed with Coca Cola. Argentine mealtimes are as follows, lunch is from 1:00-3:00 pm and dinner from 9:00-11:30 pm. |
| Chile - Chilean cuisine is very diverse and unique due to the country's geography & climatic variance. Since Chile is a coastal country, seafood plays an important role in the Chilean diet. Traditional foods include: Pastel de Choclo, Sopa Patagonica, Empanada de Pino, Curanto en Hoyo, Arrollado de Huaso, Porotos Granados, Chorillana, Churrasco and Chacarero sandwiches. Some typical desserts are Tres leches cake, Chirimoya alegre, Kuchen and Sopaipillas. One of the most typical drinks is Mote con huesillo, a non-alcoholic drink that is popular in the summer. It's made from dried peaches soaked in a nectar syrup and mixed with water and brown sugar. Borgoña is a popular punch prepared with red wine and ripe strawberries. Carménère is the emblematic wine of Chile. This red wine is soft and rounded and should not be missed. Chilean mealtimes are as follows, lunch is from 1:30-3:00 pm and dinner from 8:00-11:00 pm. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Chile |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 4: Holy Saturday Apr 5: Easter May 1: Labor Day / May Day May 21: Navy Day Jun 21: National Day of Indigenous Peoples Jun 29: St. Peter & St. Paul Day Jul 16: Our Lady of Mount Carmel Aug 15: Feast of the Assumption Sep 18: Independence Day Sep 19: Army Day Oct 12: Day of the Discovery of Two Worlds Oct 31: Reformation Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter May 1: Labor Day / May Day May 21: Navy Day Jun 21: National Day of Indigenous Peoples Jun 28: St. Peter & St. Paul Day Jul 16: Our Lady of Mount Carmel Aug 15: Feast of the Assumption Sep 18: Independence Day Sep 19: Army Day Oct 31: Reformation Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve |
| Holidays - Argentina |
Holidays 2026 Jan 1: New Year's Day Feb 16-17: Carnival Mar 24: Memorial Day (Truth and Justice Day) Apr 2: Day of the Veterans Apr 2: Maundy Thursday Apr 3: Good Friday Apr 5: Easter Sunday May 1: Labor Day / May Day May 25: Revolution Day Jun 17: Commemoration of General Don Martín Miguel de Güemes Jun 20: Flag Day Jul 9: National Independence Day Aug 17: St. Martin's Day Oct 12: Day of Respect for Cultural Diversity Nov 23: National Sovereignty Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Feb 8-9: Carnival Mar 24: Memorial Day Apr 2: Day of the Veterans Mar 25: Maundy Thursday Mar 26: Good Friday Mar 28: Easter May 1: Labor Day / May Day May 25: May Revolution Day Jun 17: Commemoration of General Don Martín Miguel de Güemes Jun 20: Flag Day Jul 9: National Independence Day Aug 16: St. Martin's Day Oct 11: Day of Respect for Cultural Diversity Nov 22: National Sovereignty Day Dec 8: Immaculate Conception Day Dec 25: Christmas Dec 31: New Year's Eve |
| Disabled Facilities - Cruceros Australis Cruises |
| The ship is not designed for passengers with severe mobility restrictions or wheelchair dependent passengers. There are no elevators or chair lifts on board. As such, the ship is unable to accommodate wheelchairs, motorized scooters, or walkers on board. |
| Cruise Embarkation / Disembarkation - Cruceros Australis Cruises |
| On the day of embarkation, you will be escorted to the check-in location before proceeding to board the ship. At check-in, you will be asked to sign a disclaimer provided by Cruceros Australis attesting that you are in adequate physical condition to undertake the voyage and absolving Cruceros Australis of any responsibility for illness or injury during the course of the cruise, including excursions. The disclaimer may contain other relevant provisions as well, and you should read the document carefully before signing. Disembarkation at Cape Horn National Park is subject to weather conditions. |
| On Your Cruise -Cruceros Australis Cruises |
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Ship: Please note that the ship is not owned by Gate 1 Travel. It operates independently and accommodates passengers from the cruise line as well as travelers from various other companies. Attire: On board, comfortable, casual clothing is appropriate. During excursions, warm waterproof clothes are required (pants, gloves, parka, trekking boots) as well as a cap, sunglasses and sunblock. Meals and Dietary Restrictions: Passengers will be assigned a designated table for meals for the duration of the cruise. All dietary restrictions, particularly for medical reasons should be advised at time of booking. While every effort will be made to accommodate, we cannot guarantee the ship's restaurant will be able to comply to the fullest extent. A coffee station is available on board. Drinking water is provided at all meals. Hot and cold filtered water is available for refill using your reusable bottle provided by the ship (a gift). Open Bar: There is open bar service throughout the whole cruise at no additional cost for wine, liquor, and other beverages (from 10 AM to 12 AM). Language: English and Spanish are the official languages on board. All announcements and information sheets will be provided in both languages. Smoking: Smoking is only permitted in designated areas on the sundeck. Amenities: All cabins feature large windows. For your peace of mind, all cabins have a lockable safety box. Hairdryers are available in every cabin. The ship does not have an elevator. A gift shop is available on board. Excursions: All activities during the cruise are included. There are no optional tours. Excursions take place on Zodiac boats, offering both cruising and landing opportunities. Activities will be weather dependent and will be announced daily by the Expedition team. Some of the highlights are: - The legendary Strait of Magellan and the Beagle Channel - Glaciers and fjords of the Darwin Range - Flora and fauna of the sub-Antarctic forests - A Magellanic penguin colony (from October through March) - The legendary Cape Horn Telephone: Cabins are not equipped with direct dialing. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. Luggage: Please label your luggage clearly with your first and last name, the ship's name, cabin number, date, and port of embarkation Email: Please be aware that there is no Internet service on board. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Escorted Tours |
Tour Manager: US $12 per person per day Driver: US $7 per person per day, US $4 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Suggested Tipping: Australis Cruises |
For all Patagonia cruises, US $25 per person per day for the staff and crew, handed in at the reception desk on the last day of the cruise. |
| Chile - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Argentina - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Cruceros Australis - Suggested Tipping: US $25 per person per day for the staff and crew. It can be paid by cash or by credit card. |
My wife and I Just completed the 14 Day Patagonia tour, and We had Marina as our Tour-manager. Our Gate1 tour manager for this trip was an absolute gem, going above and beyond to treat our group like royalty with her impeccable organization, infectious enthusiasm, and thoughtful surprises that elevated every moment. Thanks to her, this became one of our most memorable adventures with Gate1-we savored every second and can't wait to book another!
Charles D.
We just wanted to say more about our tour manager Virginia. She was very organized. She prepared us VERY WELL for every day of the trip. She went out of her way, for example, taking people shopping that didn't have the right gear for our excursions. She was very easy-going and never showed any frustration, she always had a smile. She was very helpful getting us an Uber for going back to the airport at the end of our trip. She called the driver to give him directions on how to approach the hotel as the street was closed. She did this for others as well who were leaving by Uber. I just can't say enough about her, she deserves a raise!
Deborah F.
This was one of the best gate one discovery tours I have been on. Our guide Chris was exceptional.
Monica R.
I want to say that our guide on our Patagonia trip was the best ever. AL was efficient, communicated excellent, cared about us, and made our experience one of our best trips ever, and we've been traveling for over 30 years. You have an excellent employee!
Paula K.
We just returned from our trip to Patagonia. It was awesome, amazing, fantastic, wonderful and awe inspiring. Our Tour Manager, Jorge, was wonderful. We were his friends from the moment we met him and now he is family. The hotels, food, excursions, bus drivers and local guides were excellent. Gate 1 always provides those little extras that one never expects; like a waterproof backpack, water bottle and gator that were provided by our local guide in Argentina the day we crossed into Chile. She also taught us how to prepare Mate, the local tea of the region, and then she made a cup for us for each couple. This was while we were on the bus traveling to the border. Jorge gave each of us a key chain with a little model of the World Cup of futbol and a package of Chimichurri spices. The cruise line Stella Australis, gave us water bottles and dry packs. On the last day of the cruise, Jorge gave each couple a Mate cup made from a gourd with our names carved on the side and a Patagonian animal drawing on the other side. What a special gift. In Torres del Paine we had a chance to learn how to make a Pisco sour with an expert bartender. Again, one of those unique experiences that Gate 1 provides
Betty W.
I am a frequent traveler with companies such as Viking, Cunard, CIE etc, this was my first trip with Gate 1 I am sure you are aware Travel companies such as yourselves have only one chance to make a good first impression. I must say "YOU BLEW IT OUT OF WATER", We were greeted at Buenos Aries airport and taken to our Hotel where we met with "Sol", our Tour manager. I cannot speak highly enough of "SOL" a true professional with only one task, to ensure that our voyage was exemplary. Her bubbly personality and dedication was beyond any expectation. Nothing was to much trouble for this young lady. Each excursion was fantastic, the hotels were great, Buses were very comfortable, local guides and drivers very friendly and knowledgeable. What a fantastic time on board the Venus Australis. Nothing was to much trouble for this company. Onboard meals were very good , cabins roomy and as equally appointed as other major cruise lines. Activities and shore excursions were conducted professionally and safely, via Zodiak boats, With crew members always ready to help. and a captain determined not to disappoint guests with cancelled excursions The venues and parks we visited were terrific and setting foot on Cape Horn was to me the highlight. Gate one you have me converted. I am looking forward to my next adventure with you. Rest Assured I will recommend your company to anyone who wants to travel. Many thanks for a truly memorable voyage.
David E.
Maria Sol was our tour guide. She was outstanding! She wanted us to experience Argentina and Patagonia as fully as one can in a 14 day period. We appreciated her knowledge and additional suggestions for exploration at each location (Calafate ice cream at Rapanui for example). She was concerned for our well being and emphasized and repeated the plans for the day and the upcoming day so we would not forget what we were scheduled to do. Her command of English is excellent, though we had our laughs about a few phrases like "chicken" for "check in". She has a wonderful sense of humor! Our transfers through airports and border crossings were seamless from our traveler's point of view. We also lucked out as far as seeing a big calving at the Moreno Glacier, puma at Torres del Paine, jumping dolphins at sea, magellanic penguins and cormorants at Tucker Island and being able to disembark at Cape Horn when the weather threatened to nix that experience. Thanks to Sol, we had a fantastic experience and hope that you continue to employ her as a guide for future trips! Thank you Sol!
Martha S.
Just returned from our trip to Patagonia. It was a terrific trip from start to finish (minus the rain!). The highlight was the cruise on the Stella Australis with the most friendly, capable and dedicated staff. However I am mainly writing this to sing the praises of our tour director (and fearless leader!) Soledad. I cannot say enough positive things about her: highly organized. Excellent communication skills. Informative, smart and well-educated. Caring. Generous with her time. Going above and beyond at every turn. Interacting with us and getting to know us personally. Constantly trouble shooting and able to shift gears and problem solve when necessary. Throughout the trip we felt so CARED FOR. We have only been on two Gate One trips, but our fellow travelers have been on many and they also thought she was one of a kind. Please treat her well! Don't lose her! And yes, hotels were great, food was good, the all-inclusive aspect of the hotel in Chile was a great surprise (great drinks!) and most of the local tour guides were really super. We learned a lot, we hiked a lot, we all had great camaraderie, and we got soaked. Who cared? We came home very happy indeed!!
Audrey B.
Eliana on the Patagonia trip was the best tour guide I have had. She was extremely engaging, funny, knowledgeable, positive, and made us all feel like friends. I cannot give her enough praise. She MADE the trip! I would also give a shout out to Pablo at Perito Morena for his enthusiasm and our guide at Pueto Natales for his excitement of the geography and history of the area. Everyone was excellent but those three stood out for me.
Patricia S.
Our Patagonia trip was exceptional, our Tour Manager Sole did an amazing job the whole trip. The Weather was a 10 of 10 with very little rain and light winds. Every day was a highlight and a great memory forever. Sole earned her keep taking care of the group and was always there when she was needed. I would recommend this trip to everyone who can get into the zodiacs and hike through the beautiful mountains following a great guide. You will see glaciers like no other place in the world and walk on the most southern point of the continent. All in all Gate1 delivered one of the best Holiday trips we have taken.
Jack K.
Our recent tour of Patagonia was wonderful, due in large part to the personalities and expertise of the guides, and especially tour manager, Alex. The sites visited were a dream come true!. Alex went out of his way to ensure that we were very well informed about the difficulty of the hikes and what we might experience. He was very good at measuring our fitness levels and making appropriate recommendations without fail. His job is certainly not easy, yet he always remained fresh, cheerful, humorous at all times. His charm is infectious, and he did a great job of making the entire group feel like one big family (not easy). He is an outstanding photographer and made sure we enjoyed similar success in our own photos. He is a real gem! The guides were all outstanding in their depth of knowledge about the places visited. Steve and Angeles should have multiple PhD diplomas, their ability to answer arcane questions beyond compare. As I write this review, I am carrying on an email conversation with a friend, recommending Gate 1 highly. Thank you!
James W.
I would like to especially commend our tour manager, Alex. Alex certainly maintained our history of terrific Gate1 tour managers/guides (this is our sixth Gate1 tour) while also making his unique, inimitable mark! His deep and vast experience showed forth every day as he adjusted schedule or area so that we had optimal sightseeing views and/or activities/experiences. His information--both practical and historical/cultural--was valuable, his communication clear, his organization strong, his care thoughtful, and his humor delightful. Also, Alex is very savvy about people as evidenced by his group interactions. Preeminently, his passion and enthusiasm were inspiring and uplifting, spurring us to enjoy even more the wonders of mystical and wild Patagonia! I rate him the highest possible scores and recommend him wholeheartedly and gratefully!
Dara H.
This Gate 1 Discovery tour of Patagonia was fantastic and one of our favorite tours over the years of having used several different tour companies before. The choice of activities, the pace at which they were done, that is, still allowing some downtime or free time, our group leader(Eliana), the lodging facilities and their food quality, and the quality of the cruise line, its staff and meal and beverage offerings were phenomenal. The tour was certainly priced well for all we did and experienced. The Gate 1 Travel staff also were very helpful in their information and communications as we set up our trip. The only downside to this trip was the difficulty in getting reasonable air travel schedules. We had exceptionally long layovers at two different airports and feel that perhaps there could be better offerings through different airlines that the travel package works with. The Discovery small group type of tour offered by Group 1 Tours, using the small group (16-22) numbers, was perfect and should not be changed. We have been in groups with as high as two busloads or 45 participants and it is unwieldy and does not lead to group camaraderie, closeness, or effective communication, and the logistics of on foot touring can be a nightmare as we have seen in the past. Finally, we can't sing enough our praises for our group leader, Eliana. Her dedication to us, her persistence in doing her job and getting things right, her unique personality with a smile and style, her relationship with all her other guides and coworkers, and especially with all of us tour members were above anything else we have experienced before! We hope we can be fortunate enough to take another Gate 1 Discovery Tour with her in the future. This trip has sold us on taking more tours with Gate 1 Travel Tours in the future
Edwin W.
Our trip to Patagonia was fantastic! We were in awe of such beautiful landscape ! The scenery at El Calafate (Lago Argentina with birds, Perito Moreno Glacier) were stunning. It was also a nice little town to explore. The hotel in Torres Del Paine National Park was all inclusive - how wonderful it was to be able to eat and drink anything you want at any time! Other friends showed us their wonderful photos from hiking the W trail. We didn't do such a hike, but still greatly enjoyed the fresh air, wonderful scenery, and superb food and drinks. And then on to the Stella Australis cruise. We got up early for the next morning excursion on time. The cruise ship was comfortable, the food superb, room sizes and bathrooms were good, and the excursions were great. The crew made sure we know how to put on our life jackets and get on and off the Zodiacs. Our tour guide, Alejandro, was great! I think he is one of hardest working tour guides we have ever had. I liked that he showed us maps of our route, explaining our journey. He also provided local maps for our free time and was very helpful with suggestions. He kept us informed all through our long bus rides, gave us local treats, and was always preparing us for what to expect next. He checked the buses, restaurants for anything we might have left behind. He walked us to the airport gates and made sure we had our boarding passes, etc. He was always busy helping to take care of all of us. This trip let us see, do and experience many new things. It was a wonderful trip !
Susan L. Orange, CT
It was absolutely perfect! I was so impressed with our guide and all the accommodations and amazing itinerary. I would not hesitate to recommend this trip and the wonderful job Gate 1 did with organizing every aspect so well.
Carol S. Holmdel, NJ
Absolutely fantastic. Exceeded expectations. Lucas, our Tour Manager was exceptional. The hotels were fantastic and food was really good.
Judith P. Port Orange, FL
It was phenomenal! Another great adventure with Gate 1! Gate 1 never ceases to amaze me everything went smoothly great hotels,food,treks and the guides always helpful,informative and friendly no complaints! A special credit to our guide from start to finish "Albano" he was outstanding,knowledgeable and invaluable he went above and beyond he is an asset to your organization! I would highly recommend Gate1!
Marie J. Carver, MA
The trip was wonderful and far exceeded all expectations! Silvia, our tour coordinator, was outstanding. She was attentive to the smallest detail and very knowledgeable of the area. We never saw her without a smile. Accommodations were wonderful and the meals consistently excellent. While all of our guides were exceptional, our guide at Terre del Paine, Chris, was outstanding. He conveyed his love of Patagonia with his hikes and gave us an even deeper appreciation of the area. The staff and crew of the Stella created a once in a lifetime experience. Thank you Gate 1. We look forward to taking another Discovery tour.
Tom S. Fernandina Beach, FL
Our trip to Patagonia with Discovery was awesome! Each and every day was wonderful, and exciting, while experiencing the most mind-blowing natural beauty of the world. Our tour guide Gabriel is the best guide I have ever had on Gate 1 or any other group tour. Gabriel was in control, professional, courteous, helpful, entertaining, informative, kind, all with the upmost concern for group safety at all times. The Patagonia Discovery trip is unique and very special!
Mary A. Edgewater, NJ
My trip to Patagonia was absolutely remarkable. Nature of Patagonia, its clean air, the ever changing weather - we experienced all of it. I learned a lot about glaciers, history of the region, and saw amazing places that I captured in thousand pictures that will take more time to go through, as every image brings me back. The cruise to go to Cape Horn was wonderful. Going through the glacier alley was one of the main highlights for me. One special thanks to Noe, the tour manager for the trip and Buenos Aires guide, - she was outstanding. Her work behind the scene and enthusiasm and knowledge made a huge positive difference for us, and I was able to completely relax and enjoy the trip, while logistics and unexpected situations were seamlessly taken care by her. Our group had tons of fun. I am glad to return home with pictures, memories, and meeting new friends.
Zoya V. Charlotte, NC
The trip was absolutely terrific. Albano Girabaldi the tour manager was fantastic as were the local guides in each location especially Enrique in Chile. Albano was warm, knowledgeable, competent has a sense of humor and helped facilitate group dynamics. The itinerary was perfect with the right amount of time in each location. Hotels were excellent and we were very impressed with the Stella Aurelis expedition ship. One thing that in particular worked well which was really by chance was the group mix, all very different but everyone got along well and mixed together. The group blended very well. In addition the weather cooperated and we got to see Torres Del Paine and land on Cape Horn. It was a very successful trip and there really wasn't anything we would change.
Arlene B. New York, NY
Our trip was wonderful, Gate 1 really does a fantastic job on picking their tour guides, how they lay out their trips, where they go and what is included. Another wonderful tour with your company and Patagonia was just beautiful, never experienced before such forceful winds of Mother Nature, beautiful landscape!
Lillian C. Parson, BC, CA
Outstanding. Everything was perfect including the weather. Out tour manager Noelle was fantastic. Nothing but high praise and thanks for her. Australis expedition ship and all the experiences were top notch. This was my fourth trip with Gate 1 and they have all been excellent.
David R. Parker, CO
It was the one of the BEST trips we ever took, very well done! Tour manager Lucas was amazing!! We could have never done this ourself, the group we were with was so fun, we had a great time! We will definitely choose Discovery tours again!
Sharon B. Mokena, IL
OUTSTANDING...AMAZING...Exceeded our expectations! Our guide for 24 days was Marina from Buenos Aires. She was a ball of fire and kept us laughing. Her knowledge was great...a walking encyclopedia. The m/s Midnatsol was a perfect ship to ply the waters of the Drake Channel, Patagonia and Antarctica. The Expedition Team took us for "landings" and "cruising's" each day and were so informative! Sites we saw were unbelievable...so many penguins, humpback whales, seals, icebergs and thousands of glaciers. A perfect trip that all agreed was a trip of a lifetime! Thank you Gate 1 for always being there for us from the time we arrived in the airport from the USA till your guide put us on the plane home. It was our 5th trip with Gate 1 and we look forward to our Morocco adventure in September.
Howard G. Crystal River, FL
This trip was just outstanding! Certainly the best we have taken. It was the first Discovery trip we had taken and I'm sure it won't be the last Excellent tour guide, Alex, excellent accommodations, excellent weather, and excellent places to see
Mary K. The Villages, FL
It was wonderful! Highly recommend it and tour manager Marina was fantastic.
Sandra M. Houston, TX


