12 Day Bosnia, Serbia & Hungary Discovery

From

$3359

Land Only

$4079*

Air & Land

12 Day Bosnia, Serbia & Hungary Discovery

From

$3359

Land Only

$4079*

Air & Land



Book Now!

Featured Hotels

12 Day Bosnia, Serbia & Hungary Discovery
Swissotel Sarajevo Sarajevo
Bor Hotel by Karisma Zlatibor
Hilton Belgrade Hotel Belgrade
Metropol Palace Belgrade
Hotel Nemzeti Budapest MGallery Budapest

Select a Date to Book

Select a Date to Book

2026 Dates & Prices Single Supplement: $850
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
$3499 $4189*
$3599 $4279*
$3699 $4379*
$3359 $4239*
$3599 $4319*
$3369 $4339*
$3449 $4429*
$3369 $4549*
Mon, Jun 22  (Sold Out) $3369 $4569*
$3799 $4519*
$3749 $4469*
$3699 $4459*
$3549 $4389*
$3499 $4229*
$3399 $4079*

Not Included:
Gratuities (unless otherwise specified).


Additional Information:
Land only price does not include arrival/departure transfers.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

Things to Consider: This tour is not recommended for people who have difficulty walking.

Pace & Terrain: Expect 3-4 hours of walking on included sightseeing days, as well as considerable time standing. You may need to walk on uneven and challenging terrain, navigate steep steps or slopes, and encounter cobblestone streets.

Travel Style: This is a Small Group program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Select Your Flights


You can select flights from your hometown in the US or Canada by changing the Departure City above. Why Select Flights from Your Hometown?

Package Includes

  • Small groups of maximum 22 travelers guaranteed
  • Flights New York-Sarajevo, Budapest-New York
    Other departure cities available. Click on date of departure for selection and prices
  • 10 nights First Class accommodations
    • 3 nights Sarajevo
    • 2 nights Zlatibor
    • 2 nights Belgrade
    • 3 nights Budapest
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 18 meals: 10 breakfasts, 1 lunch, 7 dinners
  • Sightseeing per itinerary in modern air-conditioned vehicles
  • Services of local English-speaking tour manager throughout
  • Comprehensive, guided sightseeing and entrance fees per itinerary
  • Active itinerary with unique cultural features
  • Tips for porters, wait staff & local guides on included services
  • Comfortable wireless earphones for enhanced touring
 

Tour Highlights

Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.

  • Take a tour of Sarajevo that highlights its diverse history and culture
  • View the famous Stari Most, the symbol of Mostar, rising over the emerald Neretva River
  • Explore the Open-Air Museum Sirogojno, an authentic depiction of traditional life in rural Serbia
  • Embark on a panoramic train ride aboard the historic narrow-gauge Sargan Eight Railway
  • At a local distillery, learn about Serbian brandy-making and Indulge in a rakija tasting
  • From Fisherman's Bastion, admire panoramic views of Budapest
  • Enjoy a cruise on the Danube River and savor Hungarian dishes while taking in views of the illuminated city
  • Venture into the Hungarian countryside for a horse show that brings centuries-old traditions to life

†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel

Not Included:
Gratuities (unless otherwise specified).

Is This Trip Right for You?

Things to Consider: This tour is not recommended for people who have difficulty walking.

Pace & Terrain: Expect 3-4 hours of walking on included sightseeing days, as well as considerable time standing. You may need to walk on uneven and challenging terrain, navigate steep steps or slopes, and encounter cobblestone streets.

Travel Style: This is a Small Group program. For more information, click here.
{{fromName}} wanted to share this vacation with you! Message: {{message}} Package Url : https://www.gate1travel.com//tour/central-europe-tours-12dbarshud26.aspx This message was sent by {{fromEmail}} at Jan 22, 2026 at 8:56 PM

DAY 1, Monday - Depart for Bosnia
Depart for Sarajevo, Bosnia

DAY 2, Tuesday - Arrive in Sarajevo
Arrive in Sarajevo, the capital of Bosnia and Herzegovina, and transfer to your hotel. The remainder of the day is at leisure. Tonight, attend an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Sarajevo
Meals: Dinner

DAY 3, Wednesday - Explore Sarajevo
Take a tour of Sarajevo that highlights its diverse history and culture. Stroll through the lively Turkish Bazaar (Bascarsija), where cobbled streets are lined with traditional shops and cafes. Head to the Olympic Stadium, a powerful reminder of the city's more recent past and its role in the 1984 Winter Games. Continue with a visit to Gazi Husrev-beg Mosque, one of the finest examples of Ottoman design in the Balkans. Join a Bosnian coffee workshop and learn how to prepare coffee the traditional way - slowly brewed in a dzezva (copper pot). The afternoon is free for individual activities
Overnight: Sarajevo
Meals: Breakfast

DAY 4, Thursday - Mostar
Discover Mostar, a medieval town in the Herzegovina region. Walk through the cobbled streets of the Old Town, lined with historic mosques, Ottoman-era houses, and artisan shops. Make your way to the famous Stari Most (Old Bridge), the symbol of Mostar, rising over the emerald Neretva River. Spend free time exploring on your own before returning to Sarajevo in the late afternoon. Tonight, have dinner at a local restaurant
Overnight: Sarajevo
Meals: Breakfast, Dinner

DAY 5, Friday - Visegrad, Open-Air Museum Sirogojno
Depart Sarajevo and travel through the forested hills of eastern Bosnia to Visegrad. On arrival, take a walk of the town, nestled along the banks of the Drina River. View the Mehmed Pasa Sokolovic Bridge, a UNESCO World Heritage Site, and a masterpiece of Ottoman architecture. In the afternoon, cross the border into Serbia and stop to visit the Open-Air Museum Sirogojno, an authentic depiction of traditional life in rural Serbia. Explore a collection of preserved 19th century wooden houses, barns, and workshops that display the region's unique architectural style. Next, continue to Zlatibor. Check into your hotel upon arrival and take time to settle in before dinner
Overnight: Zlatibor
Meals: Breakfast, Dinner

DAY 6, Saturday - Panoramic Train Ride, Home Hosted Lunch & Cooking Class
Embark on a panoramic train ride aboard the Sargan Eight Railway from Mokra Gora. Known for its unique eight-shaped loop, this historic narrow-gauge railway offers beautiful views of the lush Serbian countryside. The ride concludes at Sargan-Vitasi, from where you continue to the village of Dresnik. Join a local family as they share their secrets for preparing authentic Serbian dishes. After the cooking class, savor a delicious homemade lunch and learn about the traditions and daily life of the region. Return to the hotel in the afternoon
Overnight: Zlatibor
Meals: Breakfast, Lunch

DAY 7, Sunday - Terzica Avlija Etno Park, Avala Tower & Monument
Head north toward the capital city of Belgrade. Along the way stop in the village of Zlakusa and visit the Terzica Avlija Etno Park. Watch artisans shape clay into hand-crafted pottery using techniques passed down through generations. Next, participate in a lively folk-dance class, where you'll learn the traditional steps of local dances. Afterward, there will be time to explore the village at your own pace. Continue the drive and arrive at Avala Tower, located on Avala Mountain just outside Belgrade. Take the elevator to the top for panoramic views of the capital city and surrounding area. Explore the nearby Avala Monument, a tribute to the fallen soldiers of World War I before heading to your hotel. Spend the evening at your leisure, discovering Belgrade's lively nightlife
Overnight: Belgrade
Meals: Breakfast

DAY 8, Monday - Belgrade, Rakija Tasting
Today's sightseeing of historic Belgrade begins at Republic Square, the city's central hub. Stroll down the bustling Knez Mihailova Street, a pedestrian zone lined with historic buildings, boutiques, and cafes. Continue to the impressive Kalemegdan Fortress, dramatically perched above the confluence of the Sava and Danube Rivers. Built in stages between the 1st and 18th centuries, this fortress witnessed major defensive battles. Conclude with a visit to Saint Sava Temple, one of the largest Orthodox churches in the world. Later, tour a local distillery and learn about Serbian brandy-making. Indulge in a rakija tasting, sampling a variety of fruit brandies. Dinner this evening is at a local restaurant
Overnight: Belgrade
Meals: Breakfast, Dinner

DAY 9, Tuesday - Szeged en route to Budapest
Leaving Belgrade behind, travel north through the Serbian countryside toward Budapest. After crossing into Hungary, stop in the city of Szeged, often called the "City of Sunshine" due to its warm climate. Walk along its streets and view the impressive Votive Church, City Hall, and Dom Square. Continue the drive in the afternoon, reaching the Danube Valley and Hungary's capital, Budapest. Tonight, savor dinner featuring Hungarian cuisine at the hotel
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 10, Wednesday - Budapest, Danube River Cruise
Your morning tour begins in Pest with a chance to view the Parliament, the Royal Palace, and Heroes' Square. You will cross the Danube River on the Elizabeth Bridge into the Buda Hills. Visit the historic Buda Castle and view the 13th century Matthias Coronation Church. From Fisherman's Bastion, admire a panoramic view of the city. Later, see the Great Dohany Synagogue, the largest synagogue in Europe. This evening, take a relaxing cruise on the Danube River. Admire the city skyline from a new perspective as it comes to life after sunset. Dine on traditional Hungarian dishes while taking in stunning vistas of the illuminated landmarks
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 11, Thursday - Horse Show
Venture into the scenic Hungarian countryside for a horse show that brings centuries-old traditions to life. Watch expert horsemen perform daring tricks and graceful routines, including the famous "Puszta Five" formation. Enjoy refreshments and snacks, meet the horses up close, and get a glimpse into Hungary's rich equestrian heritage. Afterward, return to Budapest. Tonight, bid farewell to your Tour Manager during dinner at a local restaurant
Overnight: Budapest
Meals: Breakfast, Dinner

DAY 12, Friday - Depart Hungary
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Serbia - Please be aware there will be no wifi available on the motor coach while in Serbia.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Serbia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Serbia Average Temperatures: Fahrenheit | Celsius

Hungary - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.

Hungary Average Temperatures: Fahrenheit | Celsius

Bosnia and Herzegovina - Bring comfortable shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Serbia - The Serbian Dinar is the currency of Serbia.

Hungary - The Hungarian Forint is the currency of Hungary.

Bosnia and Herzegovina - The convertible mark is the currency of Bosnia. Bank opening hours are typically Monday through Friday, 8 am to 7 pm and Saturday from 8 am to 1 pm. ATM machines can be found in both large and small cities.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Serbia - In cities, small shops dominate shopping scene. Popular items include embroidery, lace, leather and metalwork. Clothing from top name designers can often be found at substantially lower prices than in Western stores. Shops are usually open weekdays from 7 a.m. until 8 p.m. Monday through Friday, with shorter hours on Saturdays.

Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular.

Bosnia and Herzegovina - Favorite items to buy in Bosnia include woodcarvings, ceramics, brass coffee-pots, handmade carpets, woolen items, wines, folk-art, tapestries, embroidery and leather pieces. Stores open early in the morning and remain open until 8:00 pm, while shopping centres are open until 10:00 pm.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Serbia
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Hungary
  • General Emergency: 112

Bosnia and Herzegovina
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Languages
Serbia - Serbian is the local language. Limited English is generally spoken in tourist areas.

Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas.

Bosnia and Herzegovina - Bosnian, Serbian, and Croatian are the local languages. Limited English is also spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Serbia - The voltage used is 220 volts.

Hungary - The voltage used is 220 volts.

Bosnia and Herzegovina - The voltage used is 220 volts.

Code of Conduct
Serbia - Shaking hands is a standard form of greeting. Hospitality is highly important in Serbia, and if you are offered food or a drink, it is polite to accept. Normal courtesies should be observed. Please be aware that most restaurants do not have non-smoking sections.

Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings.

Bosnia and Herzegovina - Shaking hands is a standard form of greeting, and Bosnians are known to be especially friendly to visitors. Normal courtesies should be observed. When the subject of ethnic or political conflict arises, it is best to simply listen to the speaker's viewpoint.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Serbia - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Bosnia and Herzegovina - Bosnian cuisine is influenced by Turkish and Mediterranean cuisines. Traditional foods include Cevapi, Burek, Begova Corba, Klepe, Dolma, and Bosanski Lonac. Bosnian coffee is the preferred beverage. Alcoholic drinks include Rakia, local wine & beer. While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Tap water is safe to drink. Bosnian mealtimes are as follows: lunch is from 2:00-3:00 pm and dinner from 8:00-9:00 pm, even later during the Summer.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Serbia

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year Holiday observed
Jan 7: Christmas Day (Orthodox)
Feb 15: National Day
Feb 16: National Day Holiday observed
Apr 10: Good Friday (Orthodox)
Apr 11: Holy Saturday (Orthodox)
Apr 12: Easter Day (Orthodox)
Apr 13: Easter Monday (Orthodox)
May 1: Labor Day
May 2: Labor Day Holiday
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1: New Year's Day
Jan 2: Second New Year Holiday
Jan 7: Christmas Day (Orthodox)
Feb 15: Statehood Day
Apr 30: Good Friday (Orthodox)
May 1: Labor Day
May 1: Holy Saturday (Orthodox)
May 2: Easter Day (Orthodox)
May 3: Labor Day Holiday
May 3: Easter Monday (Orthodox)
Nov 11: Armistice Day
Dec 25: Christmas Day
Dec 31: New Year's Eve

Holidays - Hungary

Holidays 2026

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Apr 3: Good Friday
Apr 5: Easter
Apr 6: Easter Monday
May 1: Labour Day
May 24: Whit Sunday
May 25: Whit Monday
Aug 20: Hungary National Day
Oct 23: 1956 Revolution Memorial Day
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1: New Year's Day
Mar 15: National Day (1848 Revolution Memorial Day)
Mar 26: Good Friday
Mar 28: Easter
Mar 29: Easter Monday
May 1: Labour Day
May 16: Whit Sunday
May 17: Whit Monday
Aug 20: State Foundation Day
Oct 23: National Day (1956 Revolution Memorial Day)
Nov 1: All Saints' Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: Boxing Day
Dec 31: New Year's Eve

Holidays - Bosnia & Herzegovina

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year Holiday
Jan 7: Orthodox Christmas Day
Feb 18-Mar 20: Ramadan
Mar 1: Independence Day
Apr 3: Good Friday
Apr 5: Easter Sunday
Apr 6: Easter Monday
May 1: Labor Day
May 2: Labor Day Holiday
May 9: Victory Day
May 27: Feast of the Sacrifice
Nov 1: All Saints' Day
Nov 21: Dayton Peace Agreement Day
Nov 25: Statehood Day
Dec 25: Christmas Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1: New Year's Day
Jan 2: Second Day of New Year's Day
Jan 7: Orthodox Christmas Day
Mar 1: Independence Day
Mar 10: End of Ramadan
Mar 26: Good Friday
Mar 28: Easter Sunday
Mar 29: Easter Monday
May 1: Labor Day
May 3: Labor Holiday Second Day
May 9: Victory Day
May 17: Feast of the Sacrifice
Nov 1: All Saints' Day
Nov 21: Dayton Peace Agreement Day
Nov 25: Statehood Day
Dec 25: Christmas Day
Dec 31: New Year's Eve

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $12 per person per day
Driver: US $7 per person per day, US $4 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Serbia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Hungary - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Bosnia and Herzegovina - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places. Restaurant bills often include a service charge.

12 Day Swiss Alpine Jewels, October 2025
Dummy Image

Our tour manager for the Swiss Alpine Jewels trip, Dennis, was outstanding and went above and beyond in all respects. His knowledge, passion, enthusiasm and organization are top notch. He made the trip fun and rewarding for the whole group. Also, our driver, Pieter, was fantastic and super competent handling very difficult roads.

Stephen H.
15 Day Discover Poland, October 2025
Dummy Image

We just wanted to say that our tour manager/guide throughout our recent 15 Day Discover Poland vacation, Agnes, was fantastic. We have been on other companies' tours and Agnes, on our Poland tour, was the best manager we have ever had by far. Not only was she professional, proficient, informed and dedicated, but she was so much fun to be with. And she seemed to enjoy being with us as much as we enjoyed being with her. Thank you Agnes for making our trip so pleasant and memorable!

Stephen M.
14 Day Majestic Balkans, October 2025
Dummy Image

Thank you Ana and Daniel for keeping us safe in our travels . Ana is caring knowledgeable , organize had safety awareness . She's on top of everything .Daniel is a very safe driver and very efficient . Thank you for the memories and the history of Balkans that I have to take home . They can be my tour manager and driver again . I feel safe and had fun .

Elnora R.
14 Day Majestic Balkans, October 2025
Dummy Image

Mimi was a star from the very beginning of our tour. During orientation, she warmly welcomed our group, making sure that everyone had arrived. Once the tour began, at each location, she pointed out and explained tourist attractions. Then, she would answer questions and give advice on language and currency. Even during our free time, she made sure our independent adventures ran smoothly. When needed, she would change routes or arrangements as necessary, especially emergency bathroom breaks. Bottomline, she was always kind, efficient and willing to help. We felt like VIP at every turn and her efforts should be recognized.

Wanda S.
12 Day Swiss Alpine Jewels, October 2025
Dummy Image

The beauty of Switzerland can only be really seen by visiting there. Our Crown Jewels of Switzerland tour of 12 days was amazing. Andrea, our tour leader, was so knowledgeable and took such good care of us that I can only give her a 10+. She was kind, caring and went overboard to make everyone comfortable. We saw more in 12 days than I ever imagined. I especially enjoyed staying in Zermatt and taking the cog train up to the Matterhorn. Our hotel's balcony looked up at the magnificent mountain one morning. The sky was perfectly clear, and the sun was shining on the north face. It was a memory I'll never forget. Our bus driver was amazing. He maneuvered the twists and turns of our route in an unbelievable way. I would recommend this 12-day Crown Jewels of Switzerland to anyone who really wants to see Switzerland in an up-close way.

Linda N.
14 Day Majestic Balkans, September 2025
Dummy Image

Nida was a superb guide in every way-the most outstanding tour guide I have ever had with Gate 1. She was enthusiastic, energetic, knowledgeable, friendly, caring, organized, and engaging. She exuded confidence and joy in her role as tour guide, and she clearly shared this passion with our group members. She was always patient and watched out for each group member, creating a cohesive group (including our 2 drivers). Thanks to Nida, we had a fabulous trip. Nida is a true gem and deserves management recognition.

Cynthia R.
14 Day Majestic Balkans, September 2025
Dummy Image

The Balkans trip was one of our favorites. The cities were clean, pretty, and weren't overcrowded with tourists. Lake Ohrid was an especially beautiful area. Sherban was an outstanding tour manager. His knowledge of the area and sense of humor made the trip entertaining and fun. We've been on 17 Gate 1 trips and Gabi was our best bus driver. His skill and expertise in maneuvering the bus was impressive. He kept the bus spotless inside and out- even washing the windows daily. He said he wanted to make sure the windows were clean in case we wanted to take pictures from the bus. At stops he was always willing to take pictures of us and help out. He went above and beyond in all situations. The hotels we stayed at were very nice with great locations. The included meals were delicious. We enjoyed learning about the history of this part of Europe- interesting and turbulent. We will recommend this trip to others.

Maureen L.
14 Day Majestic Balkans, September 2025
Dummy Image

Our trip to the Majestic Balkans was delightful! Jelena is all-around wonderful! Mihai is a patient & terrific driver! The itinerary is perfect. Well-paced days, excellent hotels, every activity is so informative about the history of each of these beleaguered countries. The local guides were terrific. They are all very educated & articulate with honest points of view. There was just enough free time. Food was very; very good & mealtime entertainment was so much fun from Slavic dancers to table side musicians at many restaurants. Also, restaurant choices were perfect & well-located. We were very moved by the speaker on the Romanian uprising against their dictator & enjoyed the orthodox choir. I loved the 2 delightful boat rides in N. Macedonia!! Happily, our group of 15 travelers got along so well. A lovely group of accomplished, smart & kind people. I may be leaving something out, but I would recommend this trip very highly! Although I've totally enjoyed all of your trips!

Nina L.
12 Day Swiss Alpine Jewels, September 2025
Dummy Image

Our Tour Manager for the Gate 1 Discovery 12 Day Swiss Alpine Jewels was Monique. Our Tour Manager was exceptional-knowledgeable, warm, and wonderfully organized. From the very first evening orientation in Lausanne, she set the tone with a welcoming presence, making sure everyone felt comfortable and informed. Throughout the journey, her deep understanding of Swiss culture, history, and geography enriched each stop, whether we were tasting chocolate in Broc, admiring the medieval streets of Gruyere, or standing before the breathtaking Matterhorn. What stood out most was her attentiveness: always approachable, quick with helpful suggestions, and equally skilled at handling logistics so the group could simply relax and enjoy. She struck the perfect balance between professionalism and friendliness-sharing fascinating stories and insights, but also giving us space to explore on our own. Her genuine enthusiasm made each day more memorable, whether guiding us through the dramatic Aare Gorge, pointing out hidden gems in Lucerne's Old City, or making sure everyone had the best vantage point for the views from Jungfraujoch. By the farewell dinner in Lucerne, it truly felt like we were saying goodbye to a friend who had expertly led us through Switzerland's most beautiful landscapes.

Arlene B.
12 Day Swiss Alpine Jewels, August 2025
Dummy Image

I simply cannot say enough good things about our Gate 1 trip - Swiss Alpine Jewels! I felt like I was living in a photograph the entire time! It was surreal! All of the highlights were chosen well. They were varied and each surpassed my expectations! I have had Switzerland on my bucket list for 55 years, since reading Heidi as a child, and it did not disappoint! Britta, our tour manager, was unbelievably beyond wonderful! She is a treasure and such a valuable asset to your organization! She is caring, considerate, fun, professional, and extremely knowledgeable. I adore her! Beat was our driver, and he did an excellent job taking care of all of us on the road. We were treated extremely well everywhere we went and thoroughly enjoyed all of the meals included. All of the guides on our individual tours were excellent, and we especially enjoyed Patricia and Denis at the winery in Cully. What a lovely experience! Because we enjoyed ourselves so completely on this first Gate 1 tour.

Anne S.
12 Day Flavors of Switzerland & France, August 2025
Dummy Image

I would like to say what a wonderful small group tour Switzerland and France was. I can't say enough how great Nadine the tour director was. She was always upbeat, and helpful with any questions; she totally made this tour complete. All the hotels were wonderful and situated in ideal locations. I enjoyed all the food that was included and also the itinerary was excellent. There was also free time to enjoy other activities or just relaxing. I would highly recommend this tour.

Judith H.
12 Day Swiss Alpine Jewels, August 2025
Dummy Image

I have been on at least 14 Gate 1 excursions. All tour guides were wonderful. However, I must mention a phenomenal guide, Mihaela. She was a cut above all the rest!!! With her positive spirit, daily greetings, special local gifts, and all above care for our safety, Mihaela was outstanding. She definitely added the diamond quality sparkle to our Gem of Switzerland trip. Her knowledge of the area was unsurpassed, and she has my highest praises. I even miss her now!

Phyllis M.
15 Day Discover Poland, August 2025
Dummy Image

Agnes, our tour guide, and Chris, our driver, were both outstanding. They were friendly, professional, knowledgeable, and helpful. Our guide for Auschwitz-Birkenau was absolutely phenomenal! She really knew her subject matter and presented it well. All of the food was fantastic and my only comment is that the meals were too large! (I can't believe I'm complaining about this!) Perhaps smaller portions? This was our first "Discovery" tour and we loved the smaller group size and all the little "extras" we received. Discovery is the way to go! Thank you for a great vacation.

Claudia G.
12 Day Swiss Alpine Jewels, August 2025
Dummy Image

I wanted to pass along what a terrific Guide and Program Director that Julie was on our Switzerland 12 day trip. This is our 3rd Gate 1 tour and without a doubt the most enjoyable beyond all expectation. The trip was well planned and the activities and events were exceptional in the variety and scope. Julie has such a great love for her job which translates into a wonderful time for all of us who are with her. Great tour- I would recommend it for all those who want to see and enjoy beautiful Switzerland.

Kevin H.
14 Day Majestic Balkans, July 2025
Dummy Image

Another successful Gate1 tour is in the books! As always, it was the tour manager who made the trip so memorable and special- our manager was Nikola, who is truly remarkable! His dedication to the profession and continuous positive and friendly attitude are unparalleled. Despite such a large group, Nikola has an ability to care for everyone's individual needs and interests, making each of us feel special. On the other hand, his generosity and humor quickly made the group feel connected like a family. Additionally, I appreciated Nikola's and the local guides' wealth of knowledge to help me better understand the history and present culture in each Balkan country we visited. The trip was an eye-opening and educational experience for me. I would be remiss not to compliment our wonderful driver Lonel, who demonstrated skill and safety in making our tour possible. Will most definitely be returning to Gate1 for my next adventure!!

Caroline O.
14 Day Majestic Balkans, June 2025
Dummy Image

The tour guide Radu and driver Daniel were outstanding. Both were extremely attentive to individual needs as well as to the tour group. Radu was extremely knowledgeable, personable, very well organized and went out of his way to very appropriately adjust the itinerary because of the extremely hot weather (which everyone appreciated). Our driver, Daniel, was the best driver we've had on our 21 trips. It was a pleasure that he spoke fluent English and thus was more interactive with the tour group. He always ensured there were plenty of cold-water bottles in the bus -- especially important as the outdoor temperature on some days was more than 100 degrees. Both are keepers and should be especially praised.

Susan L.
14 Day Majestic Balkans, June 2025
Dummy Image

This was an excellent trip! We visited many beautiful and interesting places; my favorites were Peles Castle in Romania and Skopje, the capital of North Macedonia. The hotels were all excellent, and the meals were great too. What truly made the trip special was our tour director, Georgi. He did a wonderful job-sharing insight about the places we visited, managing the group, and connecting with each of us personally. Georgi excels at his job and is quite a character! His leadership significantly enhanced our experience.

Rachel S.
15 Day Discover Poland, May 2025
Dummy Image

Thank you. The trip was wonderful. Ania, our tour manager, is on par with your top tour managers. She was amazing! Very well organized, always doing creative things like the contest in Wroclaw to find the gnomes, teaching the participants a Polish dance at a restaurant stop, introducing us to various Polish pasteries or chocolates, always making sure everyone was safe, passionately talking about her country and educating us about the Polish way of life, etc. As always a tour manager can make or break a trip. She was great! Gate 1 is lucky to have Ania.

Halyna B.
12 Day Swiss Alpine Jewels, May 2025
Dummy Image

The trip was fabulous. Gate1 was recommended to us through a friend of a friend who was a former tour director for you. We thought at first it was a bit expensive. After traveling with you, we think you will get what you pay for. Lodgings were top notch, the food what great, the sites were fantastic, and the tour director and driver were absolutely the Best. We will strongly recommend Gate1 to all of our friends. Thanks to you for putting a great package together for our travel experience.

Michael P.
12 Day Swiss Alpine Jewels, May 2025
Dummy Image

Peter did an excellent job guiding us and is very responsive to any request. Tim, the bus driver was absolutely excellent. Because of them, we are looking at more Gate 1 tours as this was our first. The hotels and itinerary were fantastic. The variety within each location was excellent. This trip exceeded our expectations.

Mark W.