13 Day Mexico's Mayan & Aztec Illumination

From

$3499

Land Only

$4049*

Air & Land

13 Day Mexico's Mayan & Aztec Illumination

From

$3499

Land Only

$4049*

Air & Land


Video
Book Now!

Featured Hotels

(Hotels may vary based on departure day of the week)

Select a Date to Book

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Book By Jul 16, 2026 & Save!

2027 Dates & Prices Single Supplement: $950
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
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Jul 16
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Jul 16
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Jul 16
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Jul 16
$3499 $3999 $4049* $4549*
$3499 $3999 $4049* $4549*
$3499 $3999 $4049* $4549*
$3499 $3999 $4049* $4549*
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$3499 $3999 $4049* $4549*
$3649 $4149 $4199* $4699*
$3649 $4149 $4199* $4699*
$3649 $4149 $4199* $4699*
$3649 $4149 $4199* $4699*
$3649 $4149 $4199* $4699*
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$3649 $4149 $4199* $4699*
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$3799 $4299 $4299* $4799*
$3799 $4299 $4299* $4799*
$3649 $4149 $4099* $4599*
$3649 $4149 $4099* $4599*
$3649 $4149 $4099* $4599*
$3649 $4149 $4049* $4549*
$3649 $4149 $4049* $4549*
$3649 $4149 $4049* $4549*
$3649 $4149 $4149* $4649*
$3649 $4149 $4149* $4649*
$3649 $4149 $4149* $4649*
$3649 $4149 $4149* $4649*
$3999 $4499 $4599* $5099*
$3999 $4499 $4599* $5099*
$3999 $4499 $4599* $5099*
$3999 $4499 $4599* $5099*
$3799 $4299 $4499* $4999*
$3799 $4299 $4499* $4999*
$3799 $4299 $4499* $4999*
$3799 $4299 $4499* $4999*
$3799 $4299 $4499* $4999*

Not Included:
Gratuities (unless otherwise specified).


Additional Information:
Land only price does not include arrival/departure transfers.


Accommodation Details:
Triple rooms consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

Things to Consider: Expect several days with early mornings. This trip is not recommended for people who have difficulty walking or sitting for extended periods of time, or those who have heart conditions. The altitude throughout the program varies and may be a consideration for those who are affected by height. Air pollution is a problem in Mexico City. Please see the CDC website and/or consult with your healthcare provider for specific recommendations. The route and program may vary according to weather conditions, seasonal changes, and road conditions.

Transportation: There is one day with an 8 hour drive.

Pace & Terrain: Expect 3-4 hours of walking on included sightseeing days, as well as considerable time standing. You may need to walk on uneven and challenging terrain, navigate steep steps or slopes, and encounter cobblestone streets.

Travel Style: This is a Small Group program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Select Your Flights


You can select flights from your hometown in the US or Canada by changing the Departure City above. Why Select Flights from Your Hometown?

Package Includes

  • Small groups of maximum 22 travelers guaranteed
  • Flights Miami-Mexico City, Cancun-Miami
    Other departure cities available. Click on date of departure for selection and prices
  • 12 nights accommodations
    • 3 nights Mexico City
    • 1 night Puebla
    • 1 night Veracruz
    • 2 nights Palenque
    • 1 night Campeche
    • 2 nights Merida
    • 1 night Chichén Itzá
    • 1 night Cancun
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 27 meals: 12 breakfasts, 10 lunches, 5 dinners
  • Sightseeing per itinerary in modern motor coach
  • Services of local English-speaking tour manager throughout
  • Comprehensive, guided sightseeing and entrance fees per itinerary
  • Tips for porters, wait staff & local guides on included services
  • Active itinerary with unique cultural features
 

Tour Highlights

Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.

  • Enjoy all the delights of bustling Mexico City, one of the most vivacious cities in Latin America
  • Admire gorgeous views of the cathedral, beautiful churches, and colonial buildings in Puebla
  • At the romantic plaza in Veracruz, see strolling jarochos, guitarists, and marimba bands
  • In Villa Hermosa, visit the intriguing park with giant 12-foot Olmec heads from La Venta
  • Visit the soaring jungle swathed temples of Palenque, a national treasure
  • Tour Campeche, a colonial city with Baroque Spanish architecture and a walled historic district
  • At the dramatic archaeological site of Uxmal, view the pyramids and temples from 600 AD
  • View the distinctive architecture of Merida at the ornate 15th century Casa Montejo
  • Savor a home-cooked dinner, hospitality, and conversation with a local family in Merida
  • Tour the wondrous ancient ruins of Chichén Itzá, declared a UNESCO World Heritage Site

†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel

Not Included:
Gratuities (unless otherwise specified).

Is This Trip Right for You?

Things to Consider: Expect several days with early mornings. This trip is not recommended for people who have difficulty walking or sitting for extended periods of time, or those who have heart conditions. The altitude throughout the program varies and may be a consideration for those who are affected by height. Air pollution is a problem in Mexico City. Please see the CDC website and/or consult with your healthcare provider for specific recommendations. The route and program may vary according to weather conditions, seasonal changes, and road conditions.

Transportation: There is one day with an 8 hour drive.

Pace & Terrain: Expect 3-4 hours of walking on included sightseeing days, as well as considerable time standing. You may need to walk on uneven and challenging terrain, navigate steep steps or slopes, and encounter cobblestone streets.

Travel Style: This is a Small Group program. For more information, click here.
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Note: the itinerary may change depending upon your selection. Click an option in blue above to see what is included.

DAY 1, Wednesday - Depart for Mexico
Bienvenidos! Welcome to Mexico City, the capital of Mexico. Transfer to the hotel. Tonight, attend an orientation meeting with your Tour Manager at approximately 7 PM. We recommend that you select flights which arrive no later than 5 PM
Overnight: Mexico City

DAY 2, Thursday - Mexico City, Museum of Anthropology, Xochimilco
The morning starts with a visit to the National Museum of Anthropology where you can view the vast collection of archaeological treasures from pre-Hispanic civilizations. Continue to Xochimilco and see the floating gardens, or Chinampas, of Xochimilco which have been named a UNESCO World Heritage Site. After returning to the hotel, the rest of the afternoon is at leisure. This evening, at dinner, celebrate your arrival to Mexico
Overnight: Mexico City
Meals: Breakfast, Lunch, Dinner

DAY 3, Friday - Mexico City, Teotihuacan, Basilica of Our Lady of Guadalupe
Begin the day at the Basilica of Our Lady of Guadalupe. Stop for lunch on the way to Teotihuacán, the archaeological site that was once the largest city in the pre-Columbian Americas. Visit the Jaguar Temple before continuing to the Pyramids of the Sun and Moon and the Avenue of the Dead, flanked by temples and palaces. The evening is yours to discover this vibrant city on your own
Overnight: Mexico City
Meals: Breakfast, Lunch

DAY 4, Saturday - Colonial Puebla
Leaving Mexico City, head for the colonial town of Puebla. En route, see the towering snow-capped volcanoes of La Malinche, Popocatepetl, and Iztaccíhuatl. Arrive in the Centro Historico de Puebla. Admire views of the cathedral, a wealth of beautiful churches, and more than 1,000 colonial buildings adorned with the Talavera ceramic tiles for which the city is famous. Following lunch, the afternoon is at leisure to explore
Overnight: Puebla
Meals: Breakfast, Lunch

DAY 5, Sunday - Romantic Veracruz
This morning, continue your journey to Veracruz, a port city known for its beaches and founded by the conquistador Hernan Cortes upon his landing in the early 1500s. After lunch, take a walking tour of the downtown, its streets lined with palm trees. The evening is yours to enjoy the main plaza, sample the city's unique cuisine, and listen to the live music of street performers
Overnight: Veracruz
Meals: Breakfast, Lunch

DAY 6, Monday - La Venta Park*, Palenque
On the long drive from Veracruz to Palenque, stop in Villahermosa's outdoor La Venta Park* and view the displayed giant Olmec heads from the settlement of La Venta. The Olmecs are known as the earliest major civilization in Mesoamerica. Continue to the town of Palenque and check into the hotel
*Due to road construction, the drive will take longer than expected, therefore, La Venta Park may be substituted with a visit to Museo de Antropología de Xalapa without notice.
Overnight: Palenque
Meals: Breakfast, Lunch

DAY 7, Tuesday - Palenque, a National Treasure
Today, visit the temples of Palenque, a UNESCO World Heritage Site. On your tour, view the highlights, including the Temple of the Cross Group, the Temple of Inscriptions, and the Grand Palace. It was here that archaeologists discovered the tomb of the Mayan King Pakal. Visit the museum showcasing Mayan artifacts of daily life and religion before returning to your hotel. Dinner this evening is a gastronomic experience in pre-Hispanic fusion cuisine
Overnight: Palenque
Meals: Breakfast, Dinner

DAY 8, Wednesday - Historic Campeche
Depart this morning for the UNESCO World Heritage city of Campeche. Stop for lunch before arriving at the harbor city originally built as a walled fort to thwart pirate attacks. This afternoon, take a walking tour of the colonial-era city with its Baroque Spanish architecture and cobblestone streets. Spend the evening at leisure
Overnight: Campeche
Meals: Breakfast, Lunch

DAY 9, Thursday - Uxmal, Merida
Today, visit the archaeological site of Uxmal, a UNESCO World Heritage Site dating back to 600 AD. Examples of Puuc style architecture can be seen at the terraced Governor's Palace with its 20,000 intricately carved stones that create an image of fine lace. Then, view the majestic Pyramid of the Magician, the tallest structure at the site, and the four rectangular buildings of the Nunnery Quadrangle. After lunch, continue to Mérida for an orientation walk of the Centro Historico. Later, meet a local family in their home. Share a home-cooked dinner and hear about local customs and daily life in Merida
Overnight: Merida
Meals: Breakfast, Lunch, Dinner

DAY 10, Friday - Explore Merida
Today's exploration of the city begins at the Plaza de la Independencia, bordered by the fortress-like 16th century Merida Cathedral that was built using relics from ancient Mayan temples. See the city's distinctive architecture as you arrive at the 15th century Casa Montejo. Walk to Palacio de Gobierno and view the collection of murals depicting the conquest of the Yucatan. The rest of the day is at leisure
Overnight: Merida
Meals: Breakfast, Lunch

DAY 11, Saturday - Travel to Chichen Itza
Continue exploring the Yucatan's ancient and colonial towns today, with a visit to Izamal, one of Mexico's Pueblos Magicos, or Magical Towns. After lunch, stroll the central square, a colonial gem with rows of colorful historic buildings, before continuing to Chichén Itzá
Overnight: Chichén Itzá
Meals: Breakfast, Lunch, Dinner

DAY 12, Sunday - Chichen Itza, Cancun
Today, rise early to visit the Mayan ruins of Chichén Itzá. This metropolis, declared a UNESCO World Heritage Site, was the principal ceremonial center of the Yucatan. Learn about the history of Chichén Itzá and their unusual beliefs and rituals that defined this ancient Mayan civilization. Later, travel to Cancun, Mexico's resort city bordering the Caribbean Sea. The rest of the day is at leisure to relax and enjoy the tropical setting around you. This evening, bid adios to your Tour Manager at dinner
Overnight: Cancun
Meals: Breakfast, Lunch, Dinner

DAY 13, Monday - Depart Mexico
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Friday - Depart for Mexico
Bienvenidos! Welcome to Mexico City, the capital of Mexico. Transfer to the hotel. Tonight, attend an orientation meeting with your Tour Manager at approximately 7 PM. We recommend that you select flights which arrive no later than 5 PM
Overnight: Mexico City

DAY 2, Saturday - Mexico City, Museum of Anthropology, Xochimilco
The morning starts with a visit to the National Museum of Anthropology where you can view the vast collection of archaeological treasures from pre-Hispanic civilizations. Continue to Xochimilco and see the floating gardens, or Chinampas, of Xochimilco which have been named a UNESCO World Heritage Site. After returning to the hotel, the rest of the afternoon is at leisure. This evening, at dinner, celebrate your arrival to Mexico
Overnight: Mexico City
Meals: Breakfast, Lunch, Dinner

DAY 3, Sunday - Mexico City, Teotihuacan, Basilica of Our Lady of Guadalupe
Begin the day at the Basilica of Our Lady of Guadalupe. Stop for lunch on the way to Teotihuacán, the archaeological site that was once the largest city in the pre-Columbian Americas. Visit the Jaguar Temple before continuing to the Pyramids of the Sun and Moon and the Avenue of the Dead, flanked by temples and palaces. The evening is yours to discover this vibrant city on your own
Overnight: Mexico City
Meals: Breakfast, Lunch

DAY 4, Monday - Colonial Puebla
Leaving Mexico City, head for the colonial town of Puebla. En route, see the towering snow-capped volcanoes of La Malinche, Popocatepetl, and Iztaccíhuatl. Arrive in the Centro Historico de Puebla. Admire views of the cathedral, a wealth of beautiful churches, and more than 1,000 colonial buildings adorned with the Talavera ceramic tiles for which the city is famous. Following lunch, the afternoon is at leisure to explore
Overnight: Puebla
Meals: Breakfast, Lunch

DAY 5, Tuesday - Romantic Veracruz
This morning, continue your journey to Veracruz, a port city known for its beaches and founded by the conquistador Hernan Cortes upon his landing in the early 1500s. After lunch, take a walking tour of the downtown, its streets lined with palm trees. The evening is yours to enjoy the main plaza, sample the city's unique cuisine, and listen to the live music of street performers
Overnight: Veracruz
Meals: Breakfast, Lunch

DAY 6, Wednesday - La Venta Park*, Palenque
On the long drive from Veracruz to Palenque, stop in Villahermosa's outdoor La Venta Park* and view the displayed giant Olmec heads from the settlement of La Venta. The Olmecs are known as the earliest major civilization in Mesoamerica. Continue to the town of Palenque and check into the hotel
*Due to road construction, the drive will take longer than expected, therefore, La Venta Park may be substituted with a visit to Museo de Antropología de Xalapa without notice.
Overnight: Palenque
Meals: Breakfast, Lunch

DAY 7, Thursday- Palenque, a National Treasure
Today, visit the temples of Palenque, a UNESCO World Heritage Site. On your tour, view the highlights, including the Temple of the Cross Group, the Temple of Inscriptions, and the Grand Palace. It was here that archaeologists discovered the tomb of the Mayan King Pakal. Visit the museum showcasing Mayan artifacts of daily life and religion before returning to your hotel. Dinner this evening is a gastronomic experience in pre-Hispanic fusion cuisine
Overnight: Palenque
Meals: Breakfast, Dinner

DAY 8, Friday - Historic Campeche
Depart this morning for the UNESCO World Heritage city of Campeche. Stop for lunch before arriving at the harbor city originally built as a walled fort to thwart pirate attacks. This afternoon, take a walking tour of the colonial-era city with its Baroque Spanish architecture and cobblestone streets. Spend the evening at leisure
Overnight: Campeche
Meals: Breakfast, Lunch

DAY 9, Saturday - Uxmal, Merida
Today, visit the archaeological site of Uxmal, a UNESCO World Heritage Site dating back to 600 AD. Examples of Puuc style architecture can be seen at the terraced Governor's Palace with its 20,000 intricately carved stones that create an image of fine lace. Then, view the majestic Pyramid of the Magician, the tallest structure at the site, and the four rectangular buildings of the Nunnery Quadrangle. After lunch, continue to Mérida for an orientation walk of the Centro Historico. Later, meet a local family in their home. Share a home-cooked dinner and hear about local customs and daily life in Merida
Overnight: Merida
Meals: Breakfast, Lunch, Dinner

DAY 10, Sunday - Explore Merida
Today's exploration of the city begins at the Plaza de la Independencia, bordered by the fortress-like 16th century Merida Cathedral that was built using relics from ancient Mayan temples. See the city's distinctive architecture as you arrive at the 15th century Casa Montejo. Walk to Palacio de Gobierno and view the collection of murals depicting the conquest of the Yucatan. The rest of the day is at leisure
Overnight: Merida
Meals: Breakfast, Lunch

DAY 11, Monday - Travel to Chichen Itza
Continue exploring the Yucatan's ancient and colonial towns today, with a visit to Izamal, one of Mexico's Pueblos Magicos, or Magical Towns. After lunch, stroll the central square, a colonial gem with rows of colorful historic buildings, before continuing to Chichén Itzá
Overnight: Chichén Itzá
Meals: Breakfast, Lunch, Dinner

DAY 12, Tuesday - Chichen Itza, Cancun
Today, rise early to visit the Mayan ruins of Chichén Itzá. This metropolis, declared a UNESCO World Heritage Site, was the principal ceremonial center of the Yucatan. Learn about the history of Chichén Itzá and their unusual beliefs and rituals that defined this ancient Mayan civilization. Later, travel to Cancun, Mexico's resort city bordering the Caribbean Sea. The rest of the day is at leisure to relax and enjoy the tropical setting around you. This evening, bid adios to your Tour Manager at dinner
Overnight: Cancun
Meals: Breakfast, Lunch, Dinner

DAY 13, Wednesday - Depart Mexico
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Mexico - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Mexico - Mexico has two main seasons; The rainy season is from June to October, and the dry season is from November to May. The climate changes greatly depending on latitude and altitude. The weather in Mexico is as varied as its geography, which includes tropical forests, arid deserts, fertile valleys and snow-covered mountains. While the Copper Canyon region is warm year-round, it can be quite cool, especially in the evening. The highland region ranges from alpine to temperate, while the canyon valleys are considered subtropical. In Mexico City periods of high temperatures may occur. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. You may need to walk up steep hills or over rough terrain. Sunscreen and a hat or sunglasses are also recommended.

Mexico Average Temperatures: Fahrenheit | Celsius

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

MEXICO: Books
The People's Guide to Mexico by Carl Franz
On Mexican Time by Tony Cohan
The Pearl by John Steibeck
The Log from The Sea of Cortez by John Steinbeck
Born to Run by Christopher McDougal
The Treasures of the Sierra Madre by B. Traven

MEXICO: Films
Sin Nombre (2009)
The Violin (2005)
Frida (2002)
Viva Zapata (1952)
Treasure of the Sierra Madre (1948)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Mexico - For Tucson arrivals only, if you arrive at the start of the tour via a domestic flight which is delayed for any reason causing you to miss the approximately 7AM transfer to Mexico on Day 2, do not route yourself to the nearest airport in Mexico to join the tour. Arrive to Tuscon and contact Gate 1 to have alternative arrangements made to join the group as quickly as possible. This may require multiple unaccompanied transfers.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Mexico - Some hotels do not provide safe deposit boxes.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Mexico - The Mexican Peso is the currency of Mexico.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Mexico - Large shops and hotels will typically have full credit card services, available often with a favorable exchange rate. Small vendors will typically only accept cash but might take small denomination US bills.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Mexico - From street vendors to bustling markets travel in Mexico provides ample opportunities for shopping. Prices can be listed in either Mexican Pesos or in US Dollars. If you are ever unsure, do not hesitate to ask. Bartering with vendors is acceptable varying on region; however, when dealing with indigenous communities it is often seen as insulting. Ironwood carvings in San Carlos and Mata Ortiz pottery in Nuevos Casas Grandes are good regional buys. El Fuerte is known for its beautiful palm hats, woven rugs and hammocks. The Tarahumara people make a variety of baskets and handicrafts.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Mexico - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Mexico, there are significant issues with theft against tourists in public places. Always keep valuables in a safe place and avoid walking alone. It is advised that travelers avoid contact with children, including taking photographs, especially in rural areas. Passengers should not travel alone after dark. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Mexico
  • Red Cross: 065
  • Federal Police: 1-800-4623-6346
  • Angeles Verdes (Tourism Emergency): 078
  • Ministry of Tourism (SECTUR): 555-250-0123
  • U.S. Embassy Mexico City: (52)(55)5080-2000
  • Australian Embassy Mexico City: (52)(55)1101-2200

Languages
Mexico - Spanish is the official language. Many indigenous languages are also spoken throughout the country.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Mexico - The voltage used is 120 volts.

Code of Conduct
Mexico - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking is acceptable unless otherwise noted and is specifically prohibited on public transport and in cinemas and theaters. Shaking hands is the standard greeting. Normal courtesies should be observed. The Catholic Church is highly respected in the community, and jokes at the expense of the Church are considered to be in poor taste.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Mexico - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. It is advised to stick to food from reputable vendors. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Mexico

Holidays 2026

Jan 1: New Year's Day
Feb 5: Constitution Day
Mar 16: Birthday of Benito Juarez
Apr 2: Maundy Thursday
Apr 3: Good Friday
Apr 5: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla (Cinco de Mayo)
Sep 16: Independence Day
Oct 12: Dia de la Raza
Nov 1: All Saints Day
Nov 16: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

Holidays 2027

Jan 1: New Year's Day
Feb 1: Constitution Day
Mar 15: Birthday of Benito Juarez
Mar 25: Maundy Thursday
Mar 26: Good Friday
Mar 28: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla
Sep 16: Independence Day
Oct 12: Dia de la Raza
Nov 2: Día de Todos los Santos
Nov 15: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $12 per person per day
Driver: US $7 per person per day, US $4 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Mexico - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often do not include a service charge. 15% is customary for good service.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Mexico - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellent and consider wearing clothing that adequately covers arms and legs.

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Mexico - Mexico has two main seasons; The rainy season is from June to October, and the dry season is from November to May. The climate changes greatly depending on latitude and altitude. The weather in Mexico is as varied as its geography, which includes tropical forests, arid deserts, fertile valleys and snow-covered mountains. While the Copper Canyon region is warm year-round, it can be quite cool, especially in the evening. The highland region ranges from alpine to temperate, while the canyon valleys are considered subtropical. In Mexico City periods of high temperatures may occur. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. You may need to walk up steep hills or over rough terrain. Sunscreen and a hat or sunglasses are also recommended.

Mexico Average Temperatures: Fahrenheit | Celsius

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

MEXICO: Books
The People's Guide to Mexico by Carl Franz
On Mexican Time by Tony Cohan
The Pearl by John Steibeck
The Log from The Sea of Cortez by John Steinbeck
Born to Run by Christopher McDougal
The Treasures of the Sierra Madre by B. Traven

MEXICO: Films
Sin Nombre (2009)
The Violin (2005)
Frida (2002)
Viva Zapata (1952)
Treasure of the Sierra Madre (1948)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Mexico - For Tucson arrivals only, if you arrive at the start of the tour via a domestic flight which is delayed for any reason causing you to miss the approximately 7AM transfer to Mexico on Day 2, do not route yourself to the nearest airport in Mexico to join the tour. Arrive to Tuscon and contact Gate 1 to have alternative arrangements made to join the group as quickly as possible. This may require multiple unaccompanied transfers.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Mexico - Some hotels do not provide safe deposit boxes.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Mexico - The Mexican Peso is the currency of Mexico.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Mexico - Large shops and hotels will typically have full credit card services, available often with a favorable exchange rate. Small vendors will typically only accept cash but might take small denomination US bills.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Mexico - From street vendors to bustling markets travel in Mexico provides ample opportunities for shopping. Prices can be listed in either Mexican Pesos or in US Dollars. If you are ever unsure, do not hesitate to ask. Bartering with vendors is acceptable varying on region; however, when dealing with indigenous communities it is often seen as insulting. Ironwood carvings in San Carlos and Mata Ortiz pottery in Nuevos Casas Grandes are good regional buys. El Fuerte is known for its beautiful palm hats, woven rugs and hammocks. The Tarahumara people make a variety of baskets and handicrafts.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Mexico - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Mexico, there are significant issues with theft against tourists in public places. Always keep valuables in a safe place and avoid walking alone. It is advised that travelers avoid contact with children, including taking photographs, especially in rural areas. Passengers should not travel alone after dark. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. When not possible, we recommend that a hotel, restaurant, or shop call a taxi. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Mexico
  • Red Cross: 065
  • Federal Police: 1-800-4623-6346
  • Angeles Verdes (Tourism Emergency): 078
  • Ministry of Tourism (SECTUR): 555-250-0123
  • U.S. Embassy Mexico City: (52)(55)5080-2000
  • Australian Embassy Mexico City: (52)(55)1101-2200

Languages
Mexico - Spanish is the official language. Many indigenous languages are also spoken throughout the country.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Mexico - The voltage used is 120 volts.

Code of Conduct
Mexico - Common courtesies should be observed. Conservative casual dress is appropriate. Beachwear should be confined to the beach or poolside. Smoking is acceptable unless otherwise noted and is specifically prohibited on public transport and in cinemas and theaters. Shaking hands is the standard greeting. Normal courtesies should be observed. The Catholic Church is highly respected in the community, and jokes at the expense of the Church are considered to be in poor taste.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Mexico - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. It is advised to stick to food from reputable vendors. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Mexico

Holidays 2026

Jan 1: New Year's Day
Feb 5: Constitution Day
Mar 16: Birthday of Benito Juarez
Apr 2: Maundy Thursday
Apr 3: Good Friday
Apr 5: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla (Cinco de Mayo)
Sep 16: Independence Day
Oct 12: Dia de la Raza
Nov 1: All Saints Day
Nov 16: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

Holidays 2027

Jan 1: New Year's Day
Feb 1: Constitution Day
Mar 15: Birthday of Benito Juarez
Mar 25: Maundy Thursday
Mar 26: Good Friday
Mar 28: Easter Sunday
May 1: Labor Day/ May Day
May 5: Anniversary of the Battle of Puebla
Sep 16: Independence Day
Oct 12: Dia de la Raza
Nov 2: Día de Todos los Santos
Nov 15: Revolution Day
Dec 12: Day of Our Lady of Guadalupe
Dec 25: Christmas Day

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $12 per person per day
Driver: US $7 per person per day, US $4 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Mexico - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often do not include a service charge. 15% is customary for good service.

13 Day Mexico's Mayan & Aztec Illumination, November 2025
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The Aztec/Mayan Illumination Tour is one of the best Gate 1 tours I've taken. Julie was an outstanding Tour Manager. Her tour booklet provided vital information about the tour and the daily schedule. Her archaeological background added to a higher-level perspective on what we saw and experienced. I appreciated her "culinary tour of snacks", a real treat. Julie went the "extra kilometer" consistently. Jesus was an excellent driver--skilled, safe, and helpful. The hotels were great in all respects. The local guides were superb, adding greatly to our understanding. Their knowledge and passion for their towns were obvious. Highlights were the stop at the Anthropological Museum in Xalapa and the Hacienda de Pacho coffee farm. The local musicians who performed at our semi-final dinner in Chichen-Itza added greatly to our enjoyment and set a warm tone for the evening. A great tour! I highly recommend it!

John C.
13 Day Mexico's Mayan & Aztec Illumination, November 2025
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The Aztec and Mayan Illumination tour was an exciting adventure and an excellent itinerary. Our tour manager Ivan was a very professional yet approachable tour director. His interpersonal skills were admirable, and his easy-going personality did not interfere with his efficient and effective tour direction. He was quite knowledge about the various stages of civilization and development of the Aztec and Mayan cultures that made Mexico the country we visited in 2025. The local tour guides introduced on our trips were highly prepared for their presentations with photos, diagrams and a wealth of history. Each guide introduced their location with a true love for the cultures they represented. Their overall knowledge of their subject was in depth. The stop for lunch and tour of the Pacho Nuevo hacienda was an interesting story of the other cultures in the area; that of the Europeans influence in and love of Mexico. I highly recommend this tour for all the reasons above. And our bus driver Eduardo/Lalo was an excellent driver and very helpful assisting the passengers on his motor coach.

Andrew E.
13 Day Mexico's Mayan & Aztec Illumination, October 2025
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My trip was great and the tour guide Carlos was excellent. Very knowledgeable, courteous and friendly and helpful. Super organized. Really superb!

Mike R.
13 Day Mexico's Mayan & Aztec Illumination, October 2025
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This trip was fantastic! I must highly commend Julia; she was an amazing travel manager. I felt very privileged to have had her as the tour manager for this trip! Her expansive knowledge base and personality, plus her experience as an Archeologist contributed to making this my best Gate1 trip so far. She is an asset to the Gate1 family in Mexico. She truly raised the bar of my expectations for travel managers for my future Gate1 trips. Thank you!

Reynaldo T.
13 Day Mexico's Mayan & Aztec Illumination, October 2025
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Trip was excellent. NO issues. Tour Guide Clemente did an excellent Job. Very accommodating to all in the group. Will take another tour with him without a doubt. Excellent driver also. Very experience and awesome skills maneuvering on sometimes tough spots.

Andres N.
13 Day Mexico's Mayan & Aztec Illumination, September 2025
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Our Discovery trip to Mexico was FABULOUS! Bacio our guide was one of the best guides we have ever had and we travel A LOT! The itinerary was perfect and the small group made it that much better. Love Gate 1

Carol W.
13 Day Mexico's Mayan & Aztec Illumination, February 2025
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Julia was beyond excellent!! Her enthusiasm and energy, even after particularly long days, was amazing. Julia even helped the bellman deliver luggage after a long day! She had so much to contribute about life in Mexico. She gave us so much insight into what life was really like that made the experience so much richer.

Christine G.
13 Day Mexico's Mayan & Aztec Illumination, February 2025
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We just returned home from our wonderful Southeast and Central Mexico Tour and would like to thank Gate ! For providing us such a pleasant and safe trip. We enjoyed visiting the historical sites, knowledgeable tour guides, excellent driver and above all our fantastic and helpful Tour Manger, Mr. Carlos. Another fabulous trip with Gate 1 !

Shahla W.
13 Day Mexico's Mayan & Aztec Illumination, January 2025
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I have only the highest praise for this tour, the carefully selected sites, local guides, hotels, locations and types of meals, and the comfort and safety of our terrific group. Alex, our driver was superb. But the most accolades of all must go to our incredible manager and guide, Julie. She made the trip a once in a life time experience for all of us - even the most experienced and well traveled guests. I would advise you to do everything within your power to retain her - to have a PhD archeologist educate us every day about what we were seeing and experiencing, and then to tour the actual town and site of her work in Palenque was extraordinary and unforgettable. The materials she prepared for us were terrific. I came home DETERMINED to stay in touch with Julie and many of the other people in our group, AND to schedule my next tour with Gate 1 as soon as possible. I also have highly recommended my experience with Julie and Gate 1 to a very wide circle of my family and friends. Thank you for the thrill of a lifetime as I turned 80 on this trip. Julie even made arrangements for a cake and candles and a celebration on January 27th while on our trip. Unforgettable!!

Mary B.
13 Day Mexico's Mayan & Aztec Illumination, January 2025
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We really enjoyed our small group Discovery Tour- 13 Day Mexico's Mayan & Aztec Illumination. Manuel, our veteran tour manager was amazing. Ismael drove our new coach expertly throughout this beautiful area of Mexico. In our first 2 days we enjoyed seeing many beautiful and historical sites of the Mexico City area. We especially enjoyed our boat ride in the floating gardens. After leaving Mexico City, we then toured many sites that were inhabited by the Mayan and Aztec Civilization such as Puebla, Veracruz, Palenque, Campeche, Merida and Chichen Itza. The lodging and the food throughout the trip was exceptional. We have done many trips with Gate 1 and I can't say enough good things about this Discovery Tour.

Philip L.
13 Day Mexico's Mayan & Aztec Illumination, January 2025
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We recently returned from our Mexico Mayan and Aztec Illumination tour, and I had to let you know how pleased we were with this trip. Many little side trips that were not part of the itinerary were included and unexpected. They were all wonderful. We loved the guidebook that was made up for each of us explaining the sites we were going to visit and the culture. I would love to see them on all our trips. We have been on eight gate one trips and have loved them all. Excellent guides, transportation, accommodations and itineraries. We love you guys

Mary M.
13 Day Mexico's Mayan & Aztec Illumination, November 2024
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We wanted to provide feedback on our 13 Day Mexico's Mayan & Aztec Illumination trip. This was truly amazing trip from the moment we landed in Mexico City the guide was there to greet us and the driver to our hotel all were very professional. We were greeted by our tour manager Ivan at the hotel and then later that night we met our fellow traveler. Our bus driver Ahram was outstanding, always greeting and assisting those who needed help getting off the bus in addition to driving many miles, always doing it with a smile. We were truly in good hands with him driving the bus and I would say Gate 1 is lucky to have him driving their customers. The local tour guides were very knowledgeable of the history on the Mayan culture and the history of Mexico. Ivan was very professional and organized and he kept us moving smoothly and on time and most of all kept us inform on day's activity. He did an outstanding job and was truly one of the best tour managers and makes our trip truly a wonderful experience in Mexico. The hotels were outstanding, and the food was excellent.

Merle D.
13 Day Mexico's Mayan & Aztec Illumination, December 2023
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Our trip was absolutely fantastic. We saw the Aztec and Mayan ruins. Our tour director, Julie was very knowledgeable and really took care of us. She also provided us with some local snacks so we can taste the local delicacies of Mexico. Our driver, Adrian was very skilled in maneuvering the enormous bus in the narrow streets of Mexico. I really enjoyed this trip and learned about the history and beliefs of the Mayan people. Our group as a whole got together with each other and we enjoyed each other's company. Much as we were ready to go home at the end of the tour, we also knew that we will miss each other's company. I will highly recommend this trip to anyone.

Maria D.
13 Day Mexico's Mayan & Aztec Illumination, January 2023
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The Mayan Illumination Tour was our 14th with Gate 1. We've enjoyed them ALL but need to say this one rates near the top. Carlos couldn't have been better in any aspect; he's a natural leader and teacher, makes guiding look easy when we know it is not. His easy-going nature was no doubt part of the reason our very diverse group was in great harmony all day every day. An example to me was how our group would rearrange tables to sit together even if that was not the configuration of the space. :) An especially helpful element from Carlos was his repeating important info, i.e., he would have said we need to leave at 12:20, but he would repeat that important fact to be sure all heard. Our driver was a true professional and very nice man. At one point I asked him if I could retrieve shoes from my carryon stored in the luggage compartment, and he was happy to help. I was so pleased, as I could then walk easily on the beach, an unexpected and delightful stop. The staff of the Mexico City hotel were Exceptional in every way, especially friendliness to each of us. Thank you so much, Gate 1.

Kim S.
Mexico's Mayan & Aztec Illumination, September 2022
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Excellent in every respect. Our favorite Gate 1 trip, and this is about our 10th. Tour guide was out of this world excellent. Our best tour guide ever! Can't say enough good about the trip. Far exceeded every expectation we could have wanted.

Dorothy A.
Mexico's Mayan & Aztec Illumination, January 2020
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We had a fabulous time. Our tour director Bacho was knowledgeable, funny, organized and very helpful. Our whole tour worked liked clockwork, the weather was perfect, and there was so much to see. Would recommend the tour to all my friends!

Lisa S. Walnut Creek, CA
Mexico's Mayan & Aztec Illumination, January 2019
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Our Mexico trip was our 14th Gate 1 trip and it was perfect as usual. Baccho, our tour manager, was excellent, attentive to our needs, and filled almost every minute with great activities and additional optional walking tours.

Kenneth M. Bay Village, OH