10 Day Classic Kenya & Tanzania
From
$4199
Land Only
$5279*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
| Tuesday Departure | ||
|---|---|---|
| Movenpick Hotel & Residences Nairobi | Nairobi | |
| Lake Elementaita Mountain Lodge | Nakuru | |
| PrideInn Mara Camp | Masai Mara National Reserve | |
| Sangaiwe Tented Lodge | Tarangire Reservation | |
| Acacia Farm Lodge | Karatu | |
| Saturday Departure | ||
|---|---|---|
| Movenpick Hotel & Residences Nairobi | Nairobi | |
| Lake Elementaita Mountain Lodge | Nakuru | |
| PrideInn Mara Camp | Masai Mara National Reserve | |
| Sangaiwe Tented Lodge | Tarangire Reservation | |
| Acacia Farm Lodge | Karatu | |
Click a Date to Book Online
Click a Date to Book Online
Book By Dec 14, 2023 & Save!
| 2024 Dates & Prices Single Supplement: $900 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Book After Dec 14 |
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| 2025 Dates & Prices Single Supplement: $900 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Book By Dec 14 |
Book After Dec 14 |
Book By Dec 14 |
Book After Dec 14 |
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| $4649 | $5149 | $5949* | $6449* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Not Included:
Optional tours and gratuities.
Additional Information:
Land only price does not include arrival transfer, but does include departure transfer and flights Nairobi-Kilimanjaro & Kilimanjaro-Nairobi.
Passengers should select flights on day 10 from Nairobi that depart no earlier than 7 PM.
Due to limited space in safari vehicles, please pack your belongings in a soft-sided duffel bag. Traditional suitcases with rigid frames or hard plastic sides should not be used.
Please note, all passport holders should have three or more entirely blank (unstamped) visa pages in their passport when traveling to Kenya, and four or more entirely blank (unstamped) visa pages in their passport when traveling to Tanzania. Click here for more information.
Passengers traveling to Kenya into Tanzania must carry proof of yellow fever vaccination.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Escorted Package Includes
- Round trip flights New York-Nairobi, Nairobi-New York
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- All intra-flights: Nairobi-Kilimanjaro & Kilimanjaro-Nairobi
- 8 nights accommodations
- 2 nights Nairobi
- 1 night Lake Elmentaita
- 2 nights Masai Mara National Reserve
- 1 night Tarangire National Park
- 2 nights Ngorongoro Conservation Area
- Hotel taxes, fees & service charges
- Hotel porterage
- Departure transfer
- 21 meals: 8 breakfasts, 7 lunches, 6 dinners
- Restaurant tips throughout tour
- Sightseeing per itinerary in modern 4x4 vehicles
- Services of English-speaking driver-guides throughout
- National Park fees
Special Features
- Safari game drives at all national parks
- Guided nature walk and lecture by a naturalist guide
- Hand-feed Rothschild giraffes, an endangered species
†Transfers are available for purchase for land only or on alternative flight dates
Is This Trip Right for You?
This is an active trip. The pace is fast as the tour covers a lot of ground each day. Expect to spend most of the time driving over roads that are often rough and bumpy in safari vehicles that cannot be air-conditioned. Safari vehicles have high ground clearance and require agility to embark and disembark. There are many early mornings. Only "bush toilets" are available during game drives. Electricity in the camps is provided by generator and may not be available 24 hours a day. Many of the accommodations are built in the traditional local style and have no air-conditioning. Some of the tours require walking or stairs between tents. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. Visitors to Kenya are required to carry proof of yellow fever vaccination if traveling through or from a country with risk of yellow fever, and are encouraged to consult their health-care providers regarding malaria prophylaxis. We suggest you check with your health-care provider before signing up for this tour. This is a Classic program. For more information, click here.
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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This first class lodge has stunning views of the Karatu farmlands and the Ngorongoro forest area.
Hotel Details- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Arise before dawn, and take off in a hot air balloon as you watch the breathtaking sunrise over the Masai Mara. Drift above the beautiful landscape, watching wild game roam the vast plains below. The finale is a sumptuous champagne breakfast before beginning today’s game drive.*
*Please note that departure time for this excursion is very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. Wildlife viewing, quantity and species of animals seen is dependent upon local conditions including weather, wind and seasonal migration patterns. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually 45 minutes to an hour.
Approximate tour duration is 2 hours.
*Please note that the group’s morning game drive will begin while en route to pick you up, and may see other wildlife before you’ve rejoined the group.
**Due to limited capacity, advanced booking is recommended for this tour. Please be advised that this is not an exclusive tour
| Day #5 | 01 Apr 2024 - 30 Apr 2025 | $520.00 |
Arise before dawn, and take off in a hot air balloon as you watch the breathtaking sunrise over the Masai Mara. Drift above the beautiful landscape, watching wild game roam the vast plains below. The finale is a sumptuous champagne breakfast before beginning today’s game drive.*
*Please note that departure time for this excursion is very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. Wildlife viewing, quantity and species of animals seen is dependent upon local conditions including weather, wind and seasonal migration patterns. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually 45 minutes to an hour.
Approximate tour duration is 2 hours.
*Please note that the group’s morning game drive will begin while en route to pick you up, and may see other wildlife before you’ve rejoined the group.
**Due to limited capacity, advanced booking is recommended for this tour. Please be advised that this is not an exclusive tour
| Day #5 | 01 Apr 2024 - 30 Apr 2025 | $520.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Kenya - It is recommended that you see your doctor 4-6 weeks before your trip. Malaria is present throughout Kenya. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Kenya. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers traveling to Kenya must carry proof of yellow fever vaccination if traveling through or from a country with risk of yellow fever. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. |
| Tanzania - It is recommended that you see your doctor 4-6 weeks before your trip. Malaria is present throughout Tanzania. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Tanzania. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers continuing onto Tanzania from Kenya must present proof of yellow fever vaccination upon arrival to Tanzania. Passengers arriving to Tanzania directly from the USA are not required to show proof of yellow fever vaccination. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. This tour visits areas of high elevations. The area surrounding the Ngorongoro Crater reaches 7,500 feet above sea level, and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Kenya - The weather in Kenya varies according to geographical area. Generally, the weather is warm with cooler weather in the early morning and evenings. The hottest period is from February to March and the coolest from July to August. The rainy season is from April to June and short rains occur from October and December as well. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. A bandanna or light scarf is recommended as protection against dust and dirt on game drives. Pack a DEET-based repellant to prevent mosquito bites. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige. In some areas, mostly along the coast, it is considered inappropriate to wear shorts or short sleeve shirts. East Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#east-africa-weather |
| Tanzania - Due to its location near the equator, Tanzania does not have a lot of seasonal variation. Generally, the weather is pleasant. The rainy season is from April to May and short rains occur from November to December as well. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. A bandanna or light scarf is recommended as protection against dust and dirt on game drives. Pack a DEET-based repellant to prevent mosquito bites. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige. In some areas it is considered inappropriate to wear shorts or short sleeve shirts. East Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#east-africa-weather |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| KENYA & TANZANIA: Books Out of Africa by Karen Blixen Born Free by Joy Adamson Green Hills of Africa by Ernest Hemingway The Flame Trees of Thika by Elspeth Huxley The Tree Where Man was Born by Peter Mattheissen Serengeti Shall Not Die by Bernard Grzimek West With the Night by Berly Markham |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| East Africa - Flights between Kenya, mainland Tanzania and Zanzibar have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Flights within Uganda have a weight restriction for luggage of 33 lbs. per person, including hand luggage. These differ from international flight luggage limits and should be taken into account when preparing for your trip. |
| Kenya - Due to limited space in safari vehicles please make sure to pack your belongings in a soft-sided duffel bag and pack conservatively. Traditional suitcases with rigid frames or hard plastic sides should not be used. Please note that single-use plastic bags are banned in an effort to protect the environment. |
| Tanzania - Due to limited space in safari vehicles please make sure to pack your belongings in a soft-sided duffel bag and pack conservatively. Traditional suitcases with rigid frames or hard plastic sides should not be used. Please note that single-use plastic bags are banned in an effort to protect the environment. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. Be wary of airport scammers who offer unwanted assistance. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Taxis in Nairobi - Please be careful if approached at airport exits by people offering taxi rides. These are sometimes illegal taxi drivers and should be avoided. They may pretend that they have been in contact with our local office staff and request payment for the cab ride. If you need to contact our local office, please make the call yourself to the number listed in your documents. To find a registered taxi from the airport, visit the information desk for directions to the exact location of the official taxi pick up. |
| About Your Escorted Tour Participants in Kenya |
| Please note that the number of participants may vary during your tour as we accommodate travelers arriving at different points in the itinerary. At the end of the tour in Kenya, some participants will depart from Nairobi while others will continue their journey to Tanzania for a tour extension. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| On Safari - Electricity for some camps and lodges is provided by generator and may not be available 24 hours a day. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to run these machines through the night. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Kenya & Tanzania |
Safari Driver/Guide: US $10 per person per day Hotel porters and wait staff: Included |
| Kenya - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. Hotels and restaurants that are frequented mostly by tourists will often add a gratuity to your bill and additional tipping is at your discretion. |
| Tanzania - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Kenya - The Kenyan shilling is the official currency of Kenya, however US dollars are widely accepted. We advise carrying a small daily allowance of US dollars or Kenyan shillings for small purchases and drinks. Large denominations are often not accepted, and all US dollar notes must be dated within the last 10 years. ATMs are only available in Nairobi, and traveler's checks are nearly impossible to cash. All lodges accept credit cards, and some will provide currency exchange services at a reasonable rate. |
| Tanzania - The Tanzanian shilling is the official currency of Tanzania, however US dollars are widely accepted. We advise carrying a small daily allowance of US dollars or Tanzanian shillings for small purchases and drinks. Large denominations are often not accepted, and all US dollar notes must be dated within the last 10 years. ATMs are only available in Arusha/Kilimanjaro, and traveler's checks are nearly impossible to cash. All lodges accept credit cards, and some will provide currency exchange services at a reasonable rate. |
| Kenya - Credit cards, mainly Visa and Mastercard, are widely accepted at most hotels, lodges and shops however a 3% to 5% fee may be charged. Keep an eye on your card while the charge is being made and check your statement upon return home. It is advisable to use cash when making purchases at small shops. |
| Tanzania - It is recommended to carry some cash in the local currency because credit cards are not widely accepted. Credit cards should only be used at tourist hotels to avoid the possibility of fraud. Be vigilant while using ATM machines. When possible, use machines located in airports and tourist hotels. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Kenya - Local specialties include handcrafts such as sisal basketware, beadwork, wood carvings and pottery. |
| Tanzania - Local specialties include handcrafts such as Tingatinga artwork, carved soapstone, beaded jewelry, and and Masai blankets. Prices are rarely marked and haggling should be expected. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Kenya - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Kenya, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas. It is recommended to leave valuables locked in a hotel safe. Passengers should not travel alone after dark. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. |
| Tanzania - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Tanzania, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas. Cameras should be guarded carefully. It is recommended to leave valuables locked in a hotel safe. Passengers should not travel alone after dark. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. |
| On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review "safari etiquette" addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions conditions and sightings cannot be guaranteed, including the "Big 5." While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild. Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remain seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Kenya
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Tanzania
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| Languages |
| Kenya - English is the official language. Swahili is the national language. |
| Tanzania - English and Swahili are the official languages. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Kenya - The voltage used is 220/240 volts, 3-pin square (UK standard). |
| Tanzania - The voltage used is 230 volts, 3-pin square (UK standard). |
| Code of Conduct |
| Kenya - Kenya is a relatively conservative country. Public displays of affection can inadvertently cause offense. Please be mindful of ecological significance of the national parks, and do not litter. |
| Tanzania - Tanzania is a relatively conservative country. Public displays of affection can inadvertently cause offense. Please be mindful of this ecological significance of the national parks, and do not litter. Taking pictures of military installations is forbidden, and it is advisable to refrain from filming hospitals, schools, bridges, industrial sites, and airports. Sites that are prohibited from being photographed are not always marked. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Kenya - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. |
| Tanzania - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Kenya |
Holidays 2023 Jan 1: New Year's Day Jan 2: New Year's Day observed Apr 7: Good Friday Apr 9: Easter Apr 10: Easter Monday Apr 23: Eid al-Fitr (End of Ramadan)* May 1: Labor Day Jun 1: Madaraka Day Oct 10: Huduma Day Oct 20: Mashujaa Day Dec 12: Jamhuri Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2024 Jan 1: New Year's Day Mar 29: Good Friday Mar 31: Easter Apr 1: Easter Monday Apr 11: Eid al-Fitr (End of Ramadan)* May 1: Labor Day Jun 1: Madaraka Day Jun 17: Eid al-Adha (Feast of the Sacrifice)* Oct 10: Huduma Day Oct 20: Mashujaa Day Dec 12: Jamhuri Day Dec 25: Christmas Day Dec 26: Boxing Day *Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. |
| Holidays - Tanzania |
Holidays 2023 Jan 1: New Year's Day Jan 12: Zanzibar Revolution Day Apr 7: Good Friday Apr 9: Easter Apr 10: Easter Monday Apr 22-23: Eid al-Fitr (End of Ramadan)* Apr 26: Union Day May 1: Labour Day Jun 29: Eid al-Adha Jul 7: Saba Saba Aug 8: Farmer's Day Sep 27: Mawlid (celebration of the Prophet's birthday)* Oct 14: Nyerere Day Dec 9: Independence Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2024 Jan 1: New Year's Day Jan 12: Zanzibar Revolution Day Mar 29: Good Friday Mar 31: Easter Apr 1: Easter Monday Apr 7: Karume Day Apr 10-11: Eid al-Fitr (End of Ramadan)* Apr 26: Union Day May 1: Labour Day Jun 17: Eid al-Adha (Feast of the Sacrifice)* Jul 7: Saba Saba Aug 8: Nane Nane Day Sep 16: Maulid (celebration of the Prophet's birthday)* Oct 14: Nyerere Day Oct 14: Nyerere Day Dec 9: Independence Day Dec 25: Christmas Day Dec 26: Boxing Day *Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/res with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Kenya - It is recommended that you see your doctor 4-6 weeks before your trip. Malaria is present throughout Kenya. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Kenya. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers traveling to Kenya must carry proof of yellow fever vaccination if traveling through or from a country with risk of yellow fever. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. |
| Tanzania - It is recommended that you see your doctor 4-6 weeks before your trip. Malaria is present throughout Tanzania. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Tanzania. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers continuing onto Tanzania from Kenya must present proof of yellow fever vaccination upon arrival to Tanzania. Passengers arriving to Tanzania directly from the USA are not required to show proof of yellow fever vaccination. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. This tour visits areas of high elevations. The area surrounding the Ngorongoro Crater reaches 7,500 feet above sea level, and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Kenya - The weather in Kenya varies according to geographical area. Generally, the weather is warm with cooler weather in the early morning and evenings. The hottest period is from February to March and the coolest from July to August. The rainy season is from April to June and short rains occur from October and December as well. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. A bandanna or light scarf is recommended as protection against dust and dirt on game drives. Pack a DEET-based repellant to prevent mosquito bites. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige. In some areas, mostly along the coast, it is considered inappropriate to wear shorts or short sleeve shirts. East Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#east-africa-weather |
| Tanzania - Due to its location near the equator, Tanzania does not have a lot of seasonal variation. Generally, the weather is pleasant. The rainy season is from April to May and short rains occur from November to December as well. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. A bandanna or light scarf is recommended as protection against dust and dirt on game drives. Pack a DEET-based repellant to prevent mosquito bites. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige. In some areas it is considered inappropriate to wear shorts or short sleeve shirts. East Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#east-africa-weather |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| KENYA & TANZANIA: Books Out of Africa by Karen Blixen Born Free by Joy Adamson Green Hills of Africa by Ernest Hemingway The Flame Trees of Thika by Elspeth Huxley The Tree Where Man was Born by Peter Mattheissen Serengeti Shall Not Die by Bernard Grzimek West With the Night by Berly Markham |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| East Africa - Flights between Kenya, mainland Tanzania and Zanzibar have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Flights within Uganda have a weight restriction for luggage of 33 lbs. per person, including hand luggage. These differ from international flight luggage limits and should be taken into account when preparing for your trip. |
| Kenya - Due to limited space in safari vehicles please make sure to pack your belongings in a soft-sided duffel bag and pack conservatively. Traditional suitcases with rigid frames or hard plastic sides should not be used. Please note that single-use plastic bags are banned in an effort to protect the environment. |
| Tanzania - Due to limited space in safari vehicles please make sure to pack your belongings in a soft-sided duffel bag and pack conservatively. Traditional suitcases with rigid frames or hard plastic sides should not be used. Please note that single-use plastic bags are banned in an effort to protect the environment. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. Be wary of airport scammers who offer unwanted assistance. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| Taxis in Nairobi - Please be careful if approached at airport exits by people offering taxi rides. These are sometimes illegal taxi drivers and should be avoided. They may pretend that they have been in contact with our local office staff and request payment for the cab ride. If you need to contact our local office, please make the call yourself to the number listed in your documents. To find a registered taxi from the airport, visit the information desk for directions to the exact location of the official taxi pick up. |
| About Your Escorted Tour Participants in Kenya |
| Please note that the number of participants may vary during your tour as we accommodate travelers arriving at different points in the itinerary. At the end of the tour in Kenya, some participants will depart from Nairobi while others will continue their journey to Tanzania for a tour extension. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| On Safari - Electricity for some camps and lodges is provided by generator and may not be available 24 hours a day. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to run these machines through the night. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Kenya & Tanzania |
Safari Driver/Guide: US $10 per person per day Hotel porters and wait staff: Included |
| Kenya - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. Hotels and restaurants that are frequented mostly by tourists will often add a gratuity to your bill and additional tipping is at your discretion. |
| Tanzania - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Kenya - The Kenyan shilling is the official currency of Kenya, however US dollars are widely accepted. We advise carrying a small daily allowance of US dollars or Kenyan shillings for small purchases and drinks. Large denominations are often not accepted, and all US dollar notes must be dated within the last 10 years. ATMs are only available in Nairobi, and traveler's checks are nearly impossible to cash. All lodges accept credit cards, and some will provide currency exchange services at a reasonable rate. |
| Tanzania - The Tanzanian shilling is the official currency of Tanzania, however US dollars are widely accepted. We advise carrying a small daily allowance of US dollars or Tanzanian shillings for small purchases and drinks. Large denominations are often not accepted, and all US dollar notes must be dated within the last 10 years. ATMs are only available in Arusha/Kilimanjaro, and traveler's checks are nearly impossible to cash. All lodges accept credit cards, and some will provide currency exchange services at a reasonable rate. |
| Kenya - Credit cards, mainly Visa and Mastercard, are widely accepted at most hotels, lodges and shops however a 3% to 5% fee may be charged. Keep an eye on your card while the charge is being made and check your statement upon return home. It is advisable to use cash when making purchases at small shops. |
| Tanzania - It is recommended to carry some cash in the local currency because credit cards are not widely accepted. Credit cards should only be used at tourist hotels to avoid the possibility of fraud. Be vigilant while using ATM machines. When possible, use machines located in airports and tourist hotels. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Kenya - Local specialties include handcrafts such as sisal basketware, beadwork, wood carvings and pottery. |
| Tanzania - Local specialties include handcrafts such as Tingatinga artwork, carved soapstone, beaded jewelry, and and Masai blankets. Prices are rarely marked and haggling should be expected. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Kenya - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Kenya, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas. It is recommended to leave valuables locked in a hotel safe. Passengers should not travel alone after dark. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. |
| Tanzania - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Tanzania, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas. Cameras should be guarded carefully. It is recommended to leave valuables locked in a hotel safe. Passengers should not travel alone after dark. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance. |
| On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review "safari etiquette" addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions conditions and sightings cannot be guaranteed, including the "Big 5." While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild. Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remain seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Kenya
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Tanzania
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| Languages |
| Kenya - English is the official language. Swahili is the national language. |
| Tanzania - English and Swahili are the official languages. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Kenya - The voltage used is 220/240 volts, 3-pin square (UK standard). |
| Tanzania - The voltage used is 230 volts, 3-pin square (UK standard). |
| Code of Conduct |
| Kenya - Kenya is a relatively conservative country. Public displays of affection can inadvertently cause offense. Please be mindful of ecological significance of the national parks, and do not litter. |
| Tanzania - Tanzania is a relatively conservative country. Public displays of affection can inadvertently cause offense. Please be mindful of this ecological significance of the national parks, and do not litter. Taking pictures of military installations is forbidden, and it is advisable to refrain from filming hospitals, schools, bridges, industrial sites, and airports. Sites that are prohibited from being photographed are not always marked. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed. |
| Kenya - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. |
| Tanzania - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Kenya |
Holidays 2023 Jan 1: New Year's Day Jan 2: New Year's Day observed Apr 7: Good Friday Apr 9: Easter Apr 10: Easter Monday Apr 23: Eid al-Fitr (End of Ramadan)* May 1: Labor Day Jun 1: Madaraka Day Oct 10: Huduma Day Oct 20: Mashujaa Day Dec 12: Jamhuri Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2024 Jan 1: New Year's Day Mar 29: Good Friday Mar 31: Easter Apr 1: Easter Monday Apr 11: Eid al-Fitr (End of Ramadan)* May 1: Labor Day Jun 1: Madaraka Day Jun 17: Eid al-Adha (Feast of the Sacrifice)* Oct 10: Huduma Day Oct 20: Mashujaa Day Dec 12: Jamhuri Day Dec 25: Christmas Day Dec 26: Boxing Day *Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. |
| Holidays - Tanzania |
Holidays 2023 Jan 1: New Year's Day Jan 12: Zanzibar Revolution Day Apr 7: Good Friday Apr 9: Easter Apr 10: Easter Monday Apr 22-23: Eid al-Fitr (End of Ramadan)* Apr 26: Union Day May 1: Labour Day Jun 29: Eid al-Adha Jul 7: Saba Saba Aug 8: Farmer's Day Sep 27: Mawlid (celebration of the Prophet's birthday)* Oct 14: Nyerere Day Dec 9: Independence Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2024 Jan 1: New Year's Day Jan 12: Zanzibar Revolution Day Mar 29: Good Friday Mar 31: Easter Apr 1: Easter Monday Apr 7: Karume Day Apr 10-11: Eid al-Fitr (End of Ramadan)* Apr 26: Union Day May 1: Labour Day Jun 17: Eid al-Adha (Feast of the Sacrifice)* Jul 7: Saba Saba Aug 8: Nane Nane Day Sep 16: Maulid (celebration of the Prophet's birthday)* Oct 14: Nyerere Day Oct 14: Nyerere Day Dec 9: Independence Day Dec 25: Christmas Day Dec 26: Boxing Day *Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. |
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We enjoyed our safari, really up to our expectations, and the one that made this happened was our tour manager Christopher. Christopher is all of the following: Super friendly, even to most of the safari drivers in game drives, caring, takes time to know and address our concerns. Flexible, goes out of his way and time to fill our expectations. Excellent safari driver, knows where to go off road to look for lions, elephants, hippos, cheetahs, leopards, rhinos, etc. We strongly recommend Gate1Travel customers have Christopher as their tour manager. Christopher is Gate1Travel greatest asset.
Henry C.
My husband and I just returned from an incredible 10 day trip to Kenya and Tanzania with Gate 1 Travel. We had amazing game drives with expert tour guides. Steve, our guide in Kenya, has a degree in zoology. He was a wealth of information. In Tanzania, our guide Abushiri, was wonderful. His knowledge of the land and animals greatly enhanced our experience. I highly recommend the optional sunrise hot air balloon safari over Masai Mara. The accommodations and meals were fantastic. Thank you Steve, Abu, and Gate 1 for helping us experience the sights and beauty of this magical land. We will definitely travel with Gate 1 again!
Christine K.
I completed the survey from our Kenya Safari, but I wanted to add more compliments. Our two guides, Francis and Joseph, were amazing and went above and beyond. They went out of their way to find the sightings we were interested in and to be friendly and helpful! Vasqual in Samburo was excellent at both the botany walk demonstrating how they use the plants and for the cultural talk that evening! So welcoming and fun and informative! Abraham, Cleo were so nice , and chef Jacob at Aberdare's lunch went above and beyond giving us our favorite recipe! The Elephant talk at the Ark was so good - he was a good speaker! The boat ride on Lake Navasha was a treat! We really enjoyed the 'extra' of the Coriolis effect at the equator - forgot his name but he made it so interesting! The included activities by Daniel at Lake Naivasha were impressive - the cooking class was amazing as was the nature walk and bush breakfast. Thanks for an amazing trip for my family of 6!
Terri O.
I can't say enough about our tour guide Chris . He was so warm , friendly and professional. He made us feel safe as we were four women traveling alone in a foreign country. Chris was in tune with every single one of us . He went out of his way to load the luggage and help us in and out of the car every time. He really cared. Chris is in the perfect profession -I learned so much from him. He taught us about all the animals we saw, and educated us on the culture. He was so knowledgeable. When the trip was over, I was sad. I felt as if I was leaving a close friend . He definitely showed us the beauty of Kenya as well as the spirit of the country . Kenya will be forever in my heart and Chris's enthusiasm and pride in his country I will never forget . He made our trip amazing !!! Thank you Gate 1 !!
Margaret H.
The trip was an awesome experience of a life time. We were well taken care of by the Gate 1 representatives all the way. The accommodations varied from the modern hotels/lodges with swimming pools to tent camp cabins where we slept close to hippos in Masai Mara, or where we could hear the grunting and growling of lions, cries of hyaenas, footsteps of dik-diks (smallest deer), encounter giraffes visited yards away in Serengeti, or monkeys peeked into our windows, elephants and giraffes roaming beyond our lodge grounds in Amboseli. The literal zebra crossings (right in front of our jeep) were funny. Watching the lion pride sleeping in the shade while we had box lunch inside our jeep feet away was unimaginable. Wildebeests, elephants, buffalos all lined up orderly and marched in unison. Our games guides (James in Kenya and Vincent in Tanzania) were enthusiastic and knowledgeable in showing us the wild life while tactfully maneuvered over the bumpy and rough terrain. Once an elusive leopard laying on a tree limp perfectly camouflaged and a sleeping cheetah well blended with the dry grass were spotted by the guides. There were just too many memorable and impressive moments... Yes, we did have our "National Geographic" moment in Kenya and Tanzania.
Georgia Y.
This trip was phenomenal! Amazing! Extraordinary! Exciting! Our safari to the 5 national parks in Kenya and Tanzania was amazing from start to finish. We saw the big 5, saw animals from afar; cheetah, lions, elephants, wildebeest, black mamba, etc - up close. Kudos to our fabulous guides. We had 2 guides with us in each country, we interacted primarily with Sam, our guide in Kenya, and George, our guide in Tanzania because we were in their jeeps. Sam, who acted as the lead, kept us well informed on our schedules and itineraries. Both Sam and George were exceptional in their knowledge of the animals, their behaviors, the migration - the ecosystems, fresh water, alkaline lake, plants, botany, farm life, railroads we saw, old churches. Anything we discussed, Sam and George would provided facts and the context and history. I wanted to learn about the masaai people. From George we learned about growing up as a masaai, the culture etc. Sam and George didn't just answer questions they provided information they thought would be helpful and that we would enjoy hearing and learning. I basically told them, share anything you want with us, fill my head with knowledge! Sam and George did not disappoint! They were the best and they were exceptional at what they do.
Sherry C.
It was trip of a lifetime. Wasn't prepared for all the gravel, rock, dusty roads but after the first day on the game drive got used to it. The guides in my vehicles Frances and Felix were outstanding. Very knowledgeable, went out of their way to get us beautiful photos, find us animals before any of the other vehicles, and explain about the habits of the animals. We always had all the time needed to get our photos. The people in our vehicle were a fun bunch. I did need some assistance getting in and out of the vehicle but a large stepstool was always there for all who needed it. The accommodations were fantastic. The food was delicious and so varied. Tried new things and for the most part everything was delicious even the goat stew! Loved the Ngorongoro crater. Loved the time we had at the airport Marriott. Got us rested up for the long trip home. I would recommend this trip to anyone interested, especially the Discovery Small group. Thank you for all who made this my trip of a lifetime.
Sandra P.
The hotels choices were very accommodating with exceptional customer service and food offerings. The Mövenpick in Nairobi was conveniently located, clean, ample and the service was on the top scale. The Lake Elementaita Mountain Lodge was situated in the top of a mountain with fascinating views and the Elementaita Lake and the imposing presence of the flamingos. A personal cabin was assigned with ample space, extraordinary clean, and the comfort of a high end hotel. The advertisement for the Lake Elementaita Resort on the Gate 1 page lacks the truth beauty of this property. At the Massai Mara the Pride Inn Lodge was originally designed with personal glam tents, excellent service, clean surroundings, and very good food choices. Listening to the sounds of wild animals at night added the perfect touch to the nights in the wilderness of the Massai Mara. My guide Chris, was a book of knowledge, a gentleman who delivered great attention to all of us whom where assigned to his group. Literally we formed our tribe. We made out of "collective noun for a fun group of people" hence The Circus! Hesboro and Paul, Christopher's Co workers were also very good guides and showed respect and attentiveness to their group and whenever they interacted with my group. We created memories that will forever last as well as new friendships. It was a bit early for the Great Migration so the Wildebeest had not arrived. However there were a few left from last year's migration. I was very blessed and fortunate to observe lions, leopards, cheetahs, hyenas, jackals, elephants, giraffes(Rosenshchild, reticulated and Kenyan) zebra, Buffalo, hippopotamus, warthog, Gazelle, impala, topi, hartebeest, bushbuck, waterbuck, eland, dik dik, baboon, silver monkey, a few wildebeest and bats Birds: super starting, greater flamboyance flamingos, lesser flamingos, herons, kestrel, black banded osprey, Kenyan crows and secretary bird. Visiting the Massai Village which I did on two occasions. Once upon my arrival in Nairobi with a private guide was the best way to spend my birthday. The family nomad tribe welcomed me into their clan and offered me a lesson on bead jewelry making, took me to herd the goats and sheep. Taught me how to milk goats, make fire with sticks and elephant dunk, invited me into their hut to prepare a meal and have a conversation about their life and my life. Their farewell dance, singing and dancing happy birthday for me not only brought tears to me but and an overwhelming feeling of joy and gratitude.
Bibiana H.
We had a Trip of a Lifetime...I should be a Spokesperson for Gate 1 Travel!!! My passion for experiencing the WORLD... LIVES on Through Gate 1 and your EXCELLENT CHOICES of Tours! This fantastic Company has NEVER let me Down and CONTINUES TO provide TOP RATED ACCOMMODATIONS, SERVICE AND OH MY GOSH THE FOOD!!!! OUR tour guide Kenyatta was the MOST knowledgeable, courteous, KIND, FUNLOVING gentleman....He was Beyond AMAZING...WE all left a piece of our hearts in Kenya especially in Samburu and the Mara....such a BEAUTIFUL COUNTRY full of Nature's Amazing Animals! Thank you Gate 1 for providing this exceptional service to my 3 Sisters and I...I will not Travel with ANY other COMPANY!!!
Nancy A.
I just wanted to add to the post-trip survey following my 10-day visit to Kenya and Tanzania. This was my 9th Gate 1 trip and arguably my best. Aside from being beautiful countries and people and incredible wildlife, the itinerary, lodging facilities and tour managers far exceeded expectations. My tour guides Jafar (Kenya) and Baraka (Tanzania) were excellent professional safari guides who were successful in showing us the best of the Masai Mara, Serengeti and Ngorongoro crater. They were very conscientious in catering to our specific needs. Staff of the Pride Inn Mara Camp were very helpful and attentive. But the staff of the Acacia Farm Lodge really captured my heart. They sang for us when we arrived and sang for us when we departed. I'm a hardened 74-year old engineer, and I cried. I didn't want to leave. And I definitely want to go back.
Ralph C.
What a Wonderful Trip! We saw all the The Big Five, multiple times. The meals were delicious and introduced us to Kenyan cuisine. The accommodations were interesting and more than comfortable. The guides, Geof, Dennis, Muthee, and Moses, were welcoming and took great care of us. They were exceptionally knowledgeable and personable. The small group was awesome! We would certainly do again. Many Thanks to all that made this a most memorable trip,
Terry R.
We just completed a trip to Kenya Africa March 24-April 3. This trip was incredible. We knew this trip would be special but never expected it to be so amazing. We had one of the best guides Christopher. We had a small group 4 travelers. I always hope to have a guide that goes the extra mile. Christopher did not go the extra mile, he did a 10K . Extremely thoughtful, provided massive information about animals, parks, people of Kenya and culture. Because of our small group we did not have any other guides. No matter what park we were in he was able to provide information. He was excited to show us the animals. He gave me the opportunity to get safely close to the animals so I have amazing photos.
Kathy G.
I know you're swamped with travel challenges, but I just want to share my excellent experience in Kenya and Tanzania and thank you for another great Gate 1 trip! We've had many incredible tour managers with Gate 1 and Wolfugan in Tanzania has now taken top spot. He was attentive to our every need, but so much more. He was a wealth of information which he shared in such interesting ways, providing us with great insight into the country, the culture, and the amazing wildlife. He didn't always just answer a question, he sometimes encouraged us to think by asking a question back and truly engaging us in learning. We are avid birders, so we asked him to point out birds along the way that he might not otherwise. His knowledge of all the local birds was beyond my imagination and his ability to spot an interesting bird while driving a game vehicle blew us away. The other two people in our game drive vehicle soon became birders too! His knowledge of the wildlife was superb as expected and his ability to maneuver the vehicle into just the right spot for viewing and even considered the lighting for great photographs allowed me to get the most amazing photographs and memories for a life time. Wolfugan truly went the extra mile to ensure we were having the best experience on drives, in our lodging, and at our meals. He made us comfortable with all of the Covid requirements being managed. He was friendly, personable, obviously very intelligent, and a delight to be around. I've been back home for a week, but my heart is still in Africa. Thank you Gate 1 for another amazing adventure!
Joyce T.
My first Safari, but won't be my last. Our Tour Guide, Christopher was fantastic. While filling out my post trip survey, I obviously gave him all "Excellent", but I wanted to write to truly tell you how Christopher made my trip complete. He handled every detail from the moment I landed in Nairobi, to the moment I left. Throughout my stay Christopher was extremely attentive to all of my needs. His knowledge of animals and birds was unbelievable. His insight into the Kenyan people, customs, food and all things Kenyan made the trip complete. His dialogue throughout the trip was educational, inspirational, humorous and enlightening. If I could give Christopher 5 out of 5 stars or 10 out of 10, I would do it without hesitation. Thank you Gate 1 and Christopher. Also, a shout out to Timothy who assisted in our Safari. He was excellent as well.
Arthur R.
It was an amazing trip. Our tour guide "Wolf" was so wonderful, helpful and knew so much about the area & the animal sounds it was the best trip so trip so far! the staff at Angata Serengeti Camp (Kevin, Mary & Armani) were wonderful as well, such a caring staff. The Chefs cooked great food! I would recommend this trip to anyone who wants to see the animals. Thanks again for a wonderful trip.
Jacqueline F.
My husband and I recently completed the 10 Day Kenya safari exploration (discovery tour) and Chris and Tony were great guides for our entire trip. They were knowledgeable, great at their jobs and concerned about keeping us all safe, healthy, and happy. We loved the trips and our guides - they went above and beyond to make our Kenya trip memorable for the entire group. Thank you!
Angela H.
I just wanted you to know that the 7-day Safari in Kenya last week was PERFECTION! Amid this Coronavirus mess, Gate One and their staff pulled everything off without a hitch and I had a blast. Tony and Christopher, our guides, were absolutely exceptional. They were efficient, kept us safe, laughed, made everything fun and comfortable. Their knowledge of not only Kenya but America combined our cultures seamlessly. We could always turn to them for whatever we needed. I highly recommend them. Thanks again for ANOTHER fantastic memory Gate One!
Amanda H.
It was amazing! It exceeded all of our expectations! 27 minutes into our 1st safari in the Masai, we witnessed our 1st kill! we were looking at a beautiful cheetah and she just stood up, crouched and took off! It was thrilling & exciting to be witnessing the circle of life! Then in the same safari we saw a jaguar, multiple male & female lions with babies, elephants, giraffes, a hyena and multiple other amazing animals. Our Guide was floored that we saw so much in 3 hours, he actually stopped the truck, turned around & asked us who the magic one was! We told him that we now had high expectations for the next day! We ended up seeing all of the big 5 throughout the entire trip! Just blessed, very lucky and thankful! We look forward to booking our next vacation with Gate 1!
Elizabeth A. Seattle, WA