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Airline Policies

Group Airline Seat Assignments
Policies governing seat assignments for groups vary greatly by airline. Most airlines currently offer preferred seating, a system which allows them to charge additional fees for more desirable seats, which may include window and aisle seats. As a result, many seats displayed on airline seat maps are set aside for clients willing to pay additional fees for them. Some seats may only be accessible at airport check-in, although sometimes passengers with frequent flyer status may have earlier access. Seat assignments are not guaranteed. Loss of assignments may occur at any time due to airline schedule changes, or even as a result of individual passengers making changes directly with airlines on their group seat assignments. In many cases, airlines will not assign seats for groups until approximately 30 days prior. At this time, we will do all possible to seat passengers together and in the best available seats. However, it may not be possible to assign seats of each passenger's individual choice. Once assigned, typically seats may only be changed at airport check-in. Domestic US flights as well as flights within Europe do not permit group seat assignments. An exact passport name is required to complete seat assignments. Subsequent name corrections may result in the loss of seat assignments, in addition to other fees. Some airlines reserve the right to refuse subsequent seat changes, once preliminary seat assignments have been completed. Airline reservation agents are often prohibited from assisting with seat requests for group reservations.

Airline Group Seat Assignment Policies

Aer Lingus does not reserve seats.
Air Canada does reserve seats, however will not honor special requests.
Air China does not reserve seats
Air New Zealand will reserve seats on TransPacific segments once names and TSA information are submitted. On all other segments, will reserve seats only after ticketing.
Air France does not reserve seats.
Alitalia does not reserve seats.
American Airlines allows seat assignments provided we have passport names and TSA information.
Austrian Airlines allows seat assignments provided we have passport names and TSA information.
British Airways provides a block of seats between 7 and 4 days prior to departure. Those are the only seats which may be assigned.
China Airlines does not reserve seats.
Cathay Pacific will only allow seat assignments after tickets are issued.
Delta will assign seats within 30 days as long as specific requests are submitted along with passport names and TSA information.
EL AL Israel Airlines allows seat assignments provided we have passport names and TSA information.
Egypt Air allows seat assignments provided we have the passport names and TSA information.
Emirates will allow seat assignments only once tickets are issued.
Iberia allows seat assignments provided we have passport names and TSA information.
Iceland Air allows seat assignments provided we have passport names and TSA information.
KLM will provide a block of seats 30 days prior to departure.
Lufthansa will provide a block of seats and will also allow live seat assignments. However, their procedures do run the risk of losing pre-assigned seats.
Qantas allows seat assignments provided we have passport names and TSA information.
South African Airlines allows seat assignments provided we have passport names and TSA information.
Swiss Airlines will allow seat assignments only once tickets are issued.
Taca Airlines allows seat assignments provided we have passport names and TSA information.
TAP Air Portugal allows seat assignments provided we have passport names and TSA information.
Turkish Airlines does not reserve seats.
United Airlines allows seat assignments provided we have passport names and TSA information.
US Airways allows seat assignments in our reservation provided we have passport names and TSA information.
Virgin Atlantic Airways allows seat assignments provided we have passport names and TSA information.

If your airline is not listed above, please contact us for information.

Important Considerations: 

  • Seats are subject to availability and airline discretion and are subject to change without notice. There are no guarantees that the airline will honor our requests. 
  • A complete passport name list must be submitted in order to request seats. 
  • If any name is changed we lose the seat assignment and may not be able to get it back. 
  • Special seat requests such as front of the cabin, exit row and bulkhead are typically blocked for full fare passengers with high frequent flyer status or airport check-in. 
  • A portion of seats on all flights are reserved for airport check in and cannot be reserved in advance. 
  • Flights within Europe are often blocked; therefore no seat assignments are possible. 
  • Airlines reserve the right to refuse further seat changes once the initial list of seat requests has been worked and all passengers have seats. 
  • Most airlines instruct individual reservation agents not to work on group reservations in any way.