9 Day Classic Central Europe
From
$1899
Land Only
$2769*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
| Sunday Departure | ||
|---|---|---|
| Mercure Budapest Korona Hotel | Budapest | |
| Hilton Vienna Park | Vienna | |
| Hilton Vienna Plaza | Vienna | |
| Grandior Hotel | Prague | |
| Monday Departure | ||
|---|---|---|
| Radisson Blu Beke | Budapest | |
| Hilton Vienna Park | Vienna | |
| Hilton Vienna Plaza | Vienna | |
| Grandior Hotel | Prague | |
| Wednesday Departure | ||
|---|---|---|
| Mercure Budapest Korona Hotel | Budapest | |
| Hilton Vienna Park | Vienna | |
| Hilton Vienna Plaza | Vienna | |
| Grandior Hotel | Prague | |
| Friday Departure | ||
|---|---|---|
| Mercure Budapest Korona Hotel | Budapest | |
| Radisson Blu Beke | Budapest | |
| Hilton Vienna Park | Vienna | |
| Hilton Vienna Plaza | Vienna | |
| Grandior Hotel | Prague | |
Select a Date to Book
Select a Date to Book
| 2026 Dates & Prices Single Supplement: $900 | ||||||
|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
| $2049 | $3009* | |||||
| $2099 | $2839* | |||||
Not Included:
Optional tours and gratuities (unless otherwise specified).
Additional Information:
Land only price does not include arrival/departure transfers.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Escorted Package Includes
- Flights New York-Budapest, Prague-New York
Other departure cities available. Click on date of departure for selection and prices - 7 nights First Class accommodations
- 2 nights Budapest
- 3 nights Vienna
- 2 nights Prague
- Hotel taxes, fees & service charges
- Hotel porterage
- All transfers included only with airfare purchase on package arrival & departure dates†
- 9 meals: 7 breakfasts, 2 dinners
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager throughout
- Services of local guides
- Entrance fees per itinerary
- Tips for porters, wait staff & local guides on included services
- Comfortable wireless earphones for enhanced touring
Special Features
- View Heroes' Square, the largest and most impressive square in Budapest
- See Matthias Church, which served as the scene of several coronations
- Stop at Fisherman's Bastion for panoramic views of Budapest
- Visit Schonbrunn Palace, the former summer residence of the imperial family in Vienna
- Take a guided walking tour of Bratislava, capital of Slovakia
- Embark on a city tour of Prague, "The City of a Thousand Spires"
†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel
Not Included:
Optional tours gratuities. (unless otherwise specified).
Is This Trip Right for You?
| The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.
|
| The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.
|
| The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.
|
| The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.
|
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This first class hotel is located on Kálvin Square across from the Hungarian National Museum.
Hotel Details
This superior first class hotel is situated adjacent to the popular Stadtpark in the heart of Vienna.
Hotel Details
This superior first class hotel is located on the historic Ringstrasse, in Vienna's financial district.
Hotel Details
This first class hotel sits prominently on Teréz körút, part of Budapest's Grand Boulevard.
Hotel Details
This superior first class hotel is situated adjacent to the popular Stadtpark in the heart of Vienna.
Hotel Details
This superior first class hotel is located on the historic Ringstrasse, in Vienna's financial district.
Hotel Details
This first class hotel is located on Kálvin Square across from the Hungarian National Museum.
Hotel Details
This superior first class hotel is situated adjacent to the popular Stadtpark in the heart of Vienna.
Hotel Details
This superior first class hotel is located on the historic Ringstrasse, in Vienna's financial district.
Hotel Details
This first class hotel is located on Kálvin Square across from the Hungarian National Museum.
Hotel Details
This first class hotel sits prominently on Teréz körút, part of Budapest's Grand Boulevard.
Hotel Details
This superior first class hotel is situated adjacent to the popular Stadtpark in the heart of Vienna.
Hotel Details
This superior first class hotel is located on the historic Ringstrasse, in Vienna's financial district.
Hotel Details
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Begin with a guided tour of the Budapest Opera House, a beautiful 19th century neo-Renaissance building. Its façade is decorated with statues of Puccini, Mozart, Liszt, Verdi and other famous composers. View the grand staircase along with the magnificent red and gold hall. Later, visit the Great Dohany Synagogue, the largest synagogue in Europe. Explore the grounds, view the Holocaust Tree of Life Memorial and learn about the Hungarian Holocaust.
Approximate tour duration is 2.5 hours.
| Day #3 | 07 Apr 2026 - 31 Dec 2026 | $90.00 |
Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.
Approximate tour duration is 3 hours.
| Day #3 | 07 Apr 2026 - 31 Oct 2026 | $100.00 |
This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.
Approximate tour duration is 3 hours.
| Day #4 | 30 Mar 2026 - 31 Dec 2026 | $90.00 |
Experience a delightful evening of Viennese culture in the "City of Music." Attend a recital featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.
Approximate tour duration is 2.5 hours.
| Day #4 | 20 Mar 2026 - 31 Dec 2026 | $90.00 |
This fun evening begins with a short drive through the legendary Vienna Woods to the top of Mount Kahlenberg with panoramic views of Vienna. Continue to a one of the charming old wine villages in the vicinity for dinner. The characteristic Heurigen tavern dates back to the 18th century and has been family run for generations. A local musician will entertain with traditional melodies while hearty Austrian dishes are served. Wine and soft drinks are included.
Approximate tour duration is 2.5 hours.
| Day #6 | 01 Jan 2026 - 31 Dec 2026 | $100.00 |
Leaving the bustle of the new town, drive up the hill to the historical area surrounding the Prague castle, and enter the fairytale complex of cobbled courtyards, churches and administrative buildings, once the court of the Bohemian Kings. Still the political center of the Czech Republic, this is where the Presidential Palace is located, complete with ceremonial guards. Visit the medieval Old Palace and the Cathedral of St. Vitus, a masterpiece of Gothic architecture, as well as the St. George Basilica and the Famous “Golden Lane”.
Approximate tour duration is 2.5 hours.
| Day #8 | 01 Jan 2026 - 31 Dec 2026 | $80.00 |
Begin with a guided tour of the Budapest Opera House, a beautiful 19th century neo-Renaissance building. Its façade is decorated with statues of Puccini, Mozart, Liszt, Verdi and other famous composers. View the grand staircase along with the magnificent red and gold hall. Later, visit the Great Dohany Synagogue, the largest synagogue in Europe. Explore the grounds, view the Holocaust Tree of Life Memorial and learn about the Hungarian Holocaust.
Approximate tour duration is 2.5 hours.
| Day #3 | 07 Apr 2026 - 31 Dec 2026 | $90.00 |
Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.
Approximate tour duration is 3 hours.
| Day #3 | 07 Apr 2026 - 31 Oct 2026 | $100.00 |
This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.
Approximate tour duration is 3 hours.
| Day #4 | 30 Mar 2026 - 31 Dec 2026 | $90.00 |
Experience a delightful evening of Viennese culture in the "City of Music." Attend a recital featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.
Approximate tour duration is 2.5 hours.
| Day #4 | 20 Mar 2026 - 31 Dec 2026 | $90.00 |
This fun evening begins with a short drive through the legendary Vienna Woods to the top of Mount Kahlenberg with panoramic views of Vienna. Continue to a one of the charming old wine villages in the vicinity for dinner. The characteristic Heurigen tavern dates back to the 18th century and has been family run for generations. A local musician will entertain with traditional melodies while hearty Austrian dishes are served. Wine and soft drinks are included.
Approximate tour duration is 2.5 hours.
| Day #6 | 01 Jan 2026 - 31 Dec 2026 | $100.00 |
Leaving the bustle of the new town, drive up the hill to the historical area surrounding the Prague castle, and enter the fairytale complex of cobbled courtyards, churches and administrative buildings, once the court of the Bohemian Kings. Still the political center of the Czech Republic, this is where the Presidential Palace is located, complete with ceremonial guards. Visit the medieval Old Palace and the Cathedral of St. Vitus, a masterpiece of Gothic architecture, as well as the St. George Basilica and the Famous “Golden Lane”.
Approximate tour duration is 2.5 hours.
| Day #8 | 01 Jan 2026 - 31 Dec 2026 | $80.00 |
Begin with a guided tour of the Budapest Opera House, a beautiful 19th century neo-Renaissance building. Its façade is decorated with statues of Puccini, Mozart, Liszt, Verdi and other famous composers. View the grand staircase along with the magnificent red and gold hall. Later, visit the Great Dohany Synagogue, the largest synagogue in Europe. Explore the grounds, view the Holocaust Tree of Life Memorial and learn about the Hungarian Holocaust.
Approximate tour duration is 2.5 hours.
| Day #3 | 07 Apr 2026 - 31 Dec 2026 | $90.00 |
Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.
Approximate tour duration is 3 hours.
| Day #3 | 07 Apr 2026 - 31 Oct 2026 | $100.00 |
This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.
Approximate tour duration is 3 hours.
| Day #4 | 30 Mar 2026 - 31 Dec 2026 | $90.00 |
Experience a delightful evening of Viennese culture in the "City of Music." Attend a recital featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.
Approximate tour duration is 2.5 hours.
| Day #4 | 20 Mar 2026 - 31 Dec 2026 | $90.00 |
This fun evening begins with a short drive through the legendary Vienna Woods to the top of Mount Kahlenberg with panoramic views of Vienna. Continue to a one of the charming old wine villages in the vicinity for dinner. The characteristic Heurigen tavern dates back to the 18th century and has been family run for generations. A local musician will entertain with traditional melodies while hearty Austrian dishes are served. Wine and soft drinks are included.
Approximate tour duration is 2.5 hours.
| Day #6 | 01 Jan 2026 - 31 Dec 2026 | $100.00 |
Leaving the bustle of the new town, drive up the hill to the historical area surrounding the Prague castle, and enter the fairytale complex of cobbled courtyards, churches and administrative buildings, once the court of the Bohemian Kings. Still the political center of the Czech Republic, this is where the Presidential Palace is located, complete with ceremonial guards. Visit the medieval Old Palace and the Cathedral of St. Vitus, a masterpiece of Gothic architecture, as well as the St. George Basilica and the Famous “Golden Lane”.
Approximate tour duration is 2.5 hours.
| Day #8 | 01 Jan 2026 - 31 Dec 2026 | $80.00 |
Begin with a guided tour of the Budapest Opera House, a beautiful 19th century neo-Renaissance building. Its façade is decorated with statues of Puccini, Mozart, Liszt, Verdi and other famous composers. View the grand staircase along with the magnificent red and gold hall. Later, visit the Great Dohany Synagogue, the largest synagogue in Europe. Explore the grounds, view the Holocaust Tree of Life Memorial and learn about the Hungarian Holocaust.
Approximate tour duration is 2.5 hours.
| Day #3 | 07 Apr 2026 - 31 Dec 2026 | $90.00 |
Enjoy a relaxing cruise down the Danube on a private boat, accompanied by the commentary of your local expert. The views from the river are magnificent as you admire the skyline from a different perspective of the city after sunset. The buffet dinner features Hungarian specialties and wine. Transportation is included.
Approximate tour duration is 3 hours.
| Day #3 | 07 Apr 2026 - 31 Oct 2026 | $100.00 |
This comprehensive tour includes three splendid interiors and at the same time provides an insight on local politics, religion and products. The cost of building the Hungarian House of Parliament would have paid for the construction of an entire town for 40,000 people. A stunning interior and the Hungarian Crown Jewels await you there. Only a limited number of visitors are allowed to visit each day. Next tour St. Stephen's Basilica, the largest and most impressive church of Budapest where a relic, the mummified hand of St. Stephen, can be seen. Finally your guide takes you to the historic Great Market Hall where, like a hundred years ago, the locals still do their everyday shopping. At your leisure, absorb the unique atmosphere with over 100 market stalls and an endless choice of regional products.
Approximate tour duration is 3 hours.
| Day #4 | 30 Mar 2026 - 31 Dec 2026 | $90.00 |
Experience a delightful evening of Viennese culture in the "City of Music." Attend a recital featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann Strauss, two of Vienna's most famous citizens. The musicians will bring to life the passionate strains of Mozart, a child prodigy who blossomed into one of history's greatest composers and Strauss, the Waltz King, who composed the Blue Danube, the world's most famous waltz.
Approximate tour duration is 2.5 hours.
| Day #4 | 20 Mar 2026 - 31 Dec 2026 | $90.00 |
This fun evening begins with a short drive through the legendary Vienna Woods to the top of Mount Kahlenberg with panoramic views of Vienna. Continue to a one of the charming old wine villages in the vicinity for dinner. The characteristic Heurigen tavern dates back to the 18th century and has been family run for generations. A local musician will entertain with traditional melodies while hearty Austrian dishes are served. Wine and soft drinks are included.
Approximate tour duration is 2.5 hours.
| Day #6 | 01 Jan 2026 - 31 Dec 2026 | $100.00 |
Leaving the bustle of the new town, drive up the hill to the historical area surrounding the Prague castle, and enter the fairytale complex of cobbled courtyards, churches and administrative buildings, once the court of the Bohemian Kings. Still the political center of the Czech Republic, this is where the Presidential Palace is located, complete with ceremonial guards. Visit the medieval Old Palace and the Cathedral of St. Vitus, a masterpiece of Gothic architecture, as well as the St. George Basilica and the Famous “Golden Lane”.
Approximate tour duration is 2.5 hours.
| Day #8 | 01 Jan 2026 - 31 Dec 2026 | $80.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Czech Republic - Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Czech Republic Average Temperatures: Fahrenheit | Celsius |
| Austria - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Austria Average Temperatures: Fahrenheit | Celsius |
| Slovakia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Slovakia Average Temperatures: Fahrenheit | Celsius |
| Hungary - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. Hungary Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CENTRAL EUROPE: Books The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi A Modern Midas: A Romance by Mór Jókai Fatelessness by Imre Kertész How to be an Alien or How to be Poor by George Mikes Csardas by Diane Pearson Who Loves You Like This by Edith Bruck Darkness at Noon by Arthur Koestler Kasztner's Train by Anna Porter Imprimatur or Secretum or Veritas by Monaldi & Sorti Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw The Bridge at Andau by James A. Michener I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal Franz Kafka and Prague by Harald Salfellner The Unbearable Lightness of Being by Milan Kundera Old Czech Legends by Alois Jirásek The Golem by Gustav Meyrink The Metamorphosis by Franz Kafka The Good Soldier Svejk by Jaroslav Hašek |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Czech Republic - The Czech Koruna is the currency of the Czech Republic. |
| Austria - The Euro is the currency of Austria. |
| Slovakia - The Euro is the currency of Slovakia. |
| Hungary - The Hungarian Forint is the currency of Hungary. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty. |
| Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere. |
| Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week. |
| Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Czech Republic
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Austria
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Slovakia
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Hungary
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| Languages |
| Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas. |
| Austria - German is the local language. English is generally spoken in tourist areas. |
| Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas. |
| Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Czech Republic - The voltage used is 220 volts. |
| Austria - The voltage used is 230 volts. |
| Slovakia - The voltage used is 220 volts. |
| Hungary - The voltage used is 220 volts. |
| Code of Conduct |
| Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance. |
| Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants. |
| Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed. |
| Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Czech Republic |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: Victory in Europe Day Jul 5: Saints Cyril and Methodius Jul 6: Jan Hus Day Sep 28: St. Wenceslas Day (Czech Statehood Day) Oct 28: Independent Czechoslovak Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 8: Liberation Day Jul 5: Saints Cyril and Methodius Jul 6: Jan Hus Day Sep 28: St. Wenceslas Day (Czech Statehood Day) Oct 28: Independent Czechoslovak Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Austria |
Holidays 2026 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Jun 4: Corpus Christi Aug 15: Feast of the Assumption Oct 26: National Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 6: Ascension Day May 16: Whit Sunday May 27: Corpus Christi Aug 15: Feast of the Assumption Oct 10: Plebiscite Day Oct 26: National Day Nov 1: All Saints' Day Nov 15: St. Leopold's Day Dec 8: Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Slovakia |
Holidays 2026 Jan 1: New Year's Day Jan 1: Day of the Establishment of the Republic Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: Day of Victory over Fascism Jul 5: Saints Cyril & Methodius Day Aug 29: Slovak National Uprising Anniversary Sep 1: Day of the Constitution of the Slovak Republic Sep 15: Day of Our Lady of Sorrows Nov 1: All Saints' Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 1: Day of the Establishment of the Republic Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 8: Day of Victory over Fascism Jul 5: Saints Cyril & Methodius Day Aug 29: Slovak National Uprising Anniversary Sep 1: Day of the Constitution of the Slovak Republic Sep 15: Day of Our Lady of Sorrows Nov 1: All Saints' Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Hungary |
Holidays 2026 Jan 1: New Year's Day Mar 15: National Day (1848 Revolution Memorial Day) Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labour Day May 24: Whit Sunday May 25: Whit Monday Aug 20: Hungary National Day Oct 23: 1956 Revolution Memorial Day Nov 1: All Saints' Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 15: National Day (1848 Revolution Memorial Day) Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labour Day May 16: Whit Sunday May 17: Whit Monday Aug 20: State Foundation Day Oct 23: National Day (1956 Revolution Memorial Day) Nov 1: All Saints' Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Escorted Tours |
Tour Manager: US $10 per person per day Driver: US $5 per person per day, US $3 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Czech Republic - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient. |
| Austria - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Slovakia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Hungary - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Czech Republic - Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Czech Republic Average Temperatures: Fahrenheit | Celsius |
| Austria - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Austria Average Temperatures: Fahrenheit | Celsius |
| Slovakia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Slovakia Average Temperatures: Fahrenheit | Celsius |
| Hungary - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. Hungary Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CENTRAL EUROPE: Books The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi A Modern Midas: A Romance by Mór Jókai Fatelessness by Imre Kertész How to be an Alien or How to be Poor by George Mikes Csardas by Diane Pearson Who Loves You Like This by Edith Bruck Darkness at Noon by Arthur Koestler Kasztner's Train by Anna Porter Imprimatur or Secretum or Veritas by Monaldi & Sorti Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw The Bridge at Andau by James A. Michener I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal Franz Kafka and Prague by Harald Salfellner The Unbearable Lightness of Being by Milan Kundera Old Czech Legends by Alois Jirásek The Golem by Gustav Meyrink The Metamorphosis by Franz Kafka The Good Soldier Svejk by Jaroslav Hašek |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Czech Republic - The Czech Koruna is the currency of the Czech Republic. |
| Austria - The Euro is the currency of Austria. |
| Slovakia - The Euro is the currency of Slovakia. |
| Hungary - The Hungarian Forint is the currency of Hungary. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty. |
| Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere. |
| Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week. |
| Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Czech Republic
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Austria
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Slovakia
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Hungary
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| Languages |
| Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas. |
| Austria - German is the local language. English is generally spoken in tourist areas. |
| Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas. |
| Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Czech Republic - The voltage used is 220 volts. |
| Austria - The voltage used is 230 volts. |
| Slovakia - The voltage used is 220 volts. |
| Hungary - The voltage used is 220 volts. |
| Code of Conduct |
| Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance. |
| Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants. |
| Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed. |
| Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Czech Republic |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: Victory in Europe Day Jul 5: Saints Cyril and Methodius Jul 6: Jan Hus Day Sep 28: St. Wenceslas Day (Czech Statehood Day) Oct 28: Independent Czechoslovak Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 8: Liberation Day Jul 5: Saints Cyril and Methodius Jul 6: Jan Hus Day Sep 28: St. Wenceslas Day (Czech Statehood Day) Oct 28: Independent Czechoslovak Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Austria |
Holidays 2026 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Jun 4: Corpus Christi Aug 15: Feast of the Assumption Oct 26: National Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 6: Ascension Day May 16: Whit Sunday May 27: Corpus Christi Aug 15: Feast of the Assumption Oct 10: Plebiscite Day Oct 26: National Day Nov 1: All Saints' Day Nov 15: St. Leopold's Day Dec 8: Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Slovakia |
Holidays 2026 Jan 1: New Year's Day Jan 1: Day of the Establishment of the Republic Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: Day of Victory over Fascism Jul 5: Saints Cyril & Methodius Day Aug 29: Slovak National Uprising Anniversary Sep 1: Day of the Constitution of the Slovak Republic Sep 15: Day of Our Lady of Sorrows Nov 1: All Saints' Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 1: Day of the Establishment of the Republic Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 8: Day of Victory over Fascism Jul 5: Saints Cyril & Methodius Day Aug 29: Slovak National Uprising Anniversary Sep 1: Day of the Constitution of the Slovak Republic Sep 15: Day of Our Lady of Sorrows Nov 1: All Saints' Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Hungary |
Holidays 2026 Jan 1: New Year's Day Mar 15: National Day (1848 Revolution Memorial Day) Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labour Day May 24: Whit Sunday May 25: Whit Monday Aug 20: Hungary National Day Oct 23: 1956 Revolution Memorial Day Nov 1: All Saints' Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 15: National Day (1848 Revolution Memorial Day) Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labour Day May 16: Whit Sunday May 17: Whit Monday Aug 20: State Foundation Day Oct 23: National Day (1956 Revolution Memorial Day) Nov 1: All Saints' Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Escorted Tours |
Tour Manager: US $10 per person per day Driver: US $5 per person per day, US $3 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Czech Republic - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient. |
| Austria - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Slovakia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Hungary - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Czech Republic - Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Czech Republic Average Temperatures: Fahrenheit | Celsius |
| Austria - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Austria Average Temperatures: Fahrenheit | Celsius |
| Slovakia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Slovakia Average Temperatures: Fahrenheit | Celsius |
| Hungary - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. Hungary Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CENTRAL EUROPE: Books The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi A Modern Midas: A Romance by Mór Jókai Fatelessness by Imre Kertész How to be an Alien or How to be Poor by George Mikes Csardas by Diane Pearson Who Loves You Like This by Edith Bruck Darkness at Noon by Arthur Koestler Kasztner's Train by Anna Porter Imprimatur or Secretum or Veritas by Monaldi & Sorti Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw The Bridge at Andau by James A. Michener I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal Franz Kafka and Prague by Harald Salfellner The Unbearable Lightness of Being by Milan Kundera Old Czech Legends by Alois Jirásek The Golem by Gustav Meyrink The Metamorphosis by Franz Kafka The Good Soldier Svejk by Jaroslav Hašek |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Czech Republic - The Czech Koruna is the currency of the Czech Republic. |
| Austria - The Euro is the currency of Austria. |
| Slovakia - The Euro is the currency of Slovakia. |
| Hungary - The Hungarian Forint is the currency of Hungary. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty. |
| Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere. |
| Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week. |
| Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Czech Republic
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Austria
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Slovakia
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Hungary
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| Languages |
| Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas. |
| Austria - German is the local language. English is generally spoken in tourist areas. |
| Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas. |
| Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Czech Republic - The voltage used is 220 volts. |
| Austria - The voltage used is 230 volts. |
| Slovakia - The voltage used is 220 volts. |
| Hungary - The voltage used is 220 volts. |
| Code of Conduct |
| Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance. |
| Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants. |
| Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed. |
| Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Czech Republic |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: Victory in Europe Day Jul 5: Saints Cyril and Methodius Jul 6: Jan Hus Day Sep 28: St. Wenceslas Day (Czech Statehood Day) Oct 28: Independent Czechoslovak Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 8: Liberation Day Jul 5: Saints Cyril and Methodius Jul 6: Jan Hus Day Sep 28: St. Wenceslas Day (Czech Statehood Day) Oct 28: Independent Czechoslovak Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Austria |
Holidays 2026 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Jun 4: Corpus Christi Aug 15: Feast of the Assumption Oct 26: National Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 6: Ascension Day May 16: Whit Sunday May 27: Corpus Christi Aug 15: Feast of the Assumption Oct 10: Plebiscite Day Oct 26: National Day Nov 1: All Saints' Day Nov 15: St. Leopold's Day Dec 8: Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Slovakia |
Holidays 2026 Jan 1: New Year's Day Jan 1: Day of the Establishment of the Republic Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: Day of Victory over Fascism Jul 5: Saints Cyril & Methodius Day Aug 29: Slovak National Uprising Anniversary Sep 1: Day of the Constitution of the Slovak Republic Sep 15: Day of Our Lady of Sorrows Nov 1: All Saints' Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 1: Day of the Establishment of the Republic Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 8: Day of Victory over Fascism Jul 5: Saints Cyril & Methodius Day Aug 29: Slovak National Uprising Anniversary Sep 1: Day of the Constitution of the Slovak Republic Sep 15: Day of Our Lady of Sorrows Nov 1: All Saints' Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Hungary |
Holidays 2026 Jan 1: New Year's Day Mar 15: National Day (1848 Revolution Memorial Day) Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labour Day May 24: Whit Sunday May 25: Whit Monday Aug 20: Hungary National Day Oct 23: 1956 Revolution Memorial Day Nov 1: All Saints' Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 15: National Day (1848 Revolution Memorial Day) Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labour Day May 16: Whit Sunday May 17: Whit Monday Aug 20: State Foundation Day Oct 23: National Day (1956 Revolution Memorial Day) Nov 1: All Saints' Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Escorted Tours |
Tour Manager: US $10 per person per day Driver: US $5 per person per day, US $3 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Czech Republic - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient. |
| Austria - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Slovakia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Hungary - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Czech Republic - Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Czech Republic Average Temperatures: Fahrenheit | Celsius |
| Austria - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Austria Average Temperatures: Fahrenheit | Celsius |
| Slovakia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Slovakia Average Temperatures: Fahrenheit | Celsius |
| Hungary - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. Hungary Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| CENTRAL EUROPE: Books The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi A Modern Midas: A Romance by Mór Jókai Fatelessness by Imre Kertész How to be an Alien or How to be Poor by George Mikes Csardas by Diane Pearson Who Loves You Like This by Edith Bruck Darkness at Noon by Arthur Koestler Kasztner's Train by Anna Porter Imprimatur or Secretum or Veritas by Monaldi & Sorti Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw The Bridge at Andau by James A. Michener I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal Franz Kafka and Prague by Harald Salfellner The Unbearable Lightness of Being by Milan Kundera Old Czech Legends by Alois Jirásek The Golem by Gustav Meyrink The Metamorphosis by Franz Kafka The Good Soldier Svejk by Jaroslav Hašek |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Czech Republic - The Czech Koruna is the currency of the Czech Republic. |
| Austria - The Euro is the currency of Austria. |
| Slovakia - The Euro is the currency of Slovakia. |
| Hungary - The Hungarian Forint is the currency of Hungary. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty. |
| Austria - Austria is renowned for its high quality winter sports equipment, wine, as well as an assortment of top-of-the-line, handcrafted items, including crystal, wood carvings, textiles, and fine leather. If you are traveling during the Christmas season, the Christmas markets are a must-see, not only for the goods but also for the hot mulled wine and unforgettable atmosphere. |
| Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week. |
| Hungary - Hungary is renowned for its food and beverage products, especially fine red paprika, brandies, and Unicum liqueur. Additionally, traditional items such as ceramics, embroidery work, painted eggs, crystal ware, and costumed dolls are highly popular. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Czech Republic
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Austria
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Slovakia
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Hungary
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| Languages |
| Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas. |
| Austria - German is the local language. English is generally spoken in tourist areas. |
| Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas. |
| Hungary - Hungarian is the local language. Limited English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Czech Republic - The voltage used is 220 volts. |
| Austria - The voltage used is 230 volts. |
| Slovakia - The voltage used is 220 volts. |
| Hungary - The voltage used is 220 volts. |
| Code of Conduct |
| Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance. |
| Austria - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants. |
| Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed. |
| Hungary - Shaking hands is a standard form of greeting. Normal courtesies should be observed and when addressing a newly met acquaintance, both first and last name should be used. Conservative casual dress is appropriate. Smoking is prohibited on public transport and in public buildings. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Czech Republic |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: Victory in Europe Day Jul 5: Saints Cyril and Methodius Jul 6: Jan Hus Day Sep 28: St. Wenceslas Day (Czech Statehood Day) Oct 28: Independent Czechoslovak Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 8: Liberation Day Jul 5: Saints Cyril and Methodius Jul 6: Jan Hus Day Sep 28: St. Wenceslas Day (Czech Statehood Day) Oct 28: Independent Czechoslovak Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Austria |
Holidays 2026 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Jun 4: Corpus Christi Aug 15: Feast of the Assumption Oct 26: National Day Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 6: Ascension Day May 16: Whit Sunday May 27: Corpus Christi Aug 15: Feast of the Assumption Oct 10: Plebiscite Day Oct 26: National Day Nov 1: All Saints' Day Nov 15: St. Leopold's Day Dec 8: Immaculate Conception Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Slovakia |
Holidays 2026 Jan 1: New Year's Day Jan 1: Day of the Establishment of the Republic Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: Day of Victory over Fascism Jul 5: Saints Cyril & Methodius Day Aug 29: Slovak National Uprising Anniversary Sep 1: Day of the Constitution of the Slovak Republic Sep 15: Day of Our Lady of Sorrows Nov 1: All Saints' Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 1: Day of the Establishment of the Republic Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 8: Day of Victory over Fascism Jul 5: Saints Cyril & Methodius Day Aug 29: Slovak National Uprising Anniversary Sep 1: Day of the Constitution of the Slovak Republic Sep 15: Day of Our Lady of Sorrows Nov 1: All Saints' Day Nov 17: Struggle for Freedom and Democracy Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Hungary |
Holidays 2026 Jan 1: New Year's Day Mar 15: National Day (1848 Revolution Memorial Day) Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labour Day May 24: Whit Sunday May 25: Whit Monday Aug 20: Hungary National Day Oct 23: 1956 Revolution Memorial Day Nov 1: All Saints' Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 15: National Day (1848 Revolution Memorial Day) Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labour Day May 16: Whit Sunday May 17: Whit Monday Aug 20: State Foundation Day Oct 23: National Day (1956 Revolution Memorial Day) Nov 1: All Saints' Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Escorted Tours |
Tour Manager: US $10 per person per day Driver: US $5 per person per day, US $3 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Czech Republic - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient. |
| Austria - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Slovakia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Hungary - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
Everything was great, all the activities on schedule and great hotel selection. The most relevant aspects of the trip were Katarina the tour guide and Johnny the bus driver. Both are amazing people and showed all the time a very high level of professionalism that Gate 1 Travel should be very proud for having them on your staff. Those are the person that make a different when you compare the service between travel agencies. My deepest recognition to them and to Gate 1 Travel for this unforgettable vacation that I had with you guys. We'll see you again! Merry Christmas and Happy New Year! Congratulations for your amazing service!
Manuel L.
This trip was amazing, living the real meaning of Christmas the old traditions and family, the places were amazing, the castles were incredible. We were 22 of us in our group and at the end of the tour we became like family thanks to our tour guide Marija and driver Jerry that made it possible amazing crew very professionals and the service and love was amazing. Thank you Gate1 for making our dreams become reality.
Magnolia B.
Great trip! Had a fantastic time enjoying the Christmas Markets in Central Europe. Thomas (our TM) was excellent! Very knowledgeable and he took fantastic care of us during the trip. Thomas was also very good providing timely information and letting us know about local options. Our driver was also excellent... I am always amazed how well these drivers navigate big buses through the sometimes very narrow streets in Europe.
Raul D.
Thomas was amazing!! He was very knowledgeable and friendly. Gave excellent advice on things to do. Was always responsive if I had questions. There was never a minute he did not have a smile on his face!! The bus driver was also great! Always in a cheerful mood and went above and beyond. They made the trip amazing!
Tamara P.
Romania trip with Nikola was fantastic. Nikola was very friendly and full of knowledge about both the history and current times of all the areas we visited. His surprises added to our overall experience and gave us many memories to treasure. He helped others with locations for currency exchanges, postcard stamps, and directions for seeking out extra sights. Our group really enjoyed his company and I would recommend him to everyone!
Stephanie H.
We just completed the Christmas markets in Romania trip and once again we're thrilled with our terrific experience. Everything was wonderful from our hotels to meals and our driver Daniel and guide Sherman. The farm excursion was a fantastic experience, the horse cart was a great touch the family was so friendly and accommodating I felt like I was visiting friends in a genuine Romanian home.
Tonya K.
I had a very good experience with my first tour with gate1. Our tour manager Greg was very accomodating and well organized. He went above and beyond what I expected, even paying for us to use the restrooms and also our entrance fee to one of the Christmas markets. And our tour driver Marius was the best. All of us felt safe with him driving us around, even in very tight spaces. His driving skills is very impressive. He should be renamed SUPER MARIUS. Greg and Marius was a great team and made our tour memorable and fun.
Ana P.
I LOVED my trip "The 9 Day Christmas Tour", "Annette" the Tour Coordinator was awesome, fun, & delightful. She had many years' experiences, and it showed in her work. Annette brought the group together and made it a great social event. The tour moved very efficiently, and we covered a LOT of territory. Not to mention how great our Bus Driver "Bogey" was also. He moved us from point A to B safely and pampered us all the way. A super great job by two great professionals. Well done Gate 1 Travel!!!
Regina K.
What a great trip! Janine was one of the best tour managers I have ever had with Gate 1--knowledgeable, sincere, humorous, enthusiastic, organized--and the list goes on. Every day she would share a special drink or goodie that brought the region to life in a more personal way, making the trip truly special, as well as treating us to wine with our meals. She and our driver, Roman, were a great team, taking wonderful care of all of us. Clone that tour manager! :)
Annette R.
We had an amazing experience with our guide from Romania! He was incredibly knowledgeable, friendly, and passionate about sharing the country's history, culture, and hidden gems. Everything was well organized, and he went above and beyond to make sure we felt comfortable and engaged throughout the tour. His stories and local insights truly brought Romania to life. We couldn't have asked for a better guide and would highly recommend them to anyone visiting Romania.
Tanya D.
This was our honeymoon and first time in Europe and with gate 1. Julie and our driver Marick were amazing. They made our trip so memorable and fun. Julie was so attentive and knowledgeable I would ask for her to come with us everywhere we go but I know she is retiring next year and I'm so happy for her. Marick, our driver, was so nice and showed us some amazing sites. We never had an issue during the trip. Julie let us explore and made sure if we stayed out in the city we knew how to get back or her phone number. Being the youngest in the group had its perks with all eyes watching out for us. If Julie and Marick see this- thank you both from the bottom of our heart! It was an amazing trip and Blake, and I can't wait to explore more of Erik's through gate 1! I know every tour guide is the same but Julie, you set the standard for us. Thank you!
Emily L.
Romania was beautiful and the Christmas markets were charming. Tomoslav our tour director was great. He was very personable and gave a great historical accounting that was easy to understand and interesting. The local guides were also great they informed with expertise and humor. I would highly recommend this tour.
Cynthia F.
I am still on a high the trip was simply amazing and more than I imagined it would be. Mario is the most generous and kind person and he made the entire trip a delight. He was attentive to everyone's needs and his charming personality created a fabulous environment for all the travelers while on the coach. I must admit there's always a concern when so many different personalities are together in a confined space but he managed it perfectly. I would go on any trip which is hosted by Mario.
Lynn D.
Katarina was an excellent Tour Director. She is in our top 3 of tour directors from all travel companies. When she asked what our plans were on the day of our arrival, she suggested we change our mode of transportation due to ease of use. Her suggestion was spot on and greatly appreciated. She ensured we had time to visit the Christmas markets, and she met us at an appointed time and place to bring us back to the hotel.
David B.
Tour manager Siobhan was amazing. She personalized everyone's trip by connecting with each individual and making comments/recommendations relevant to their situations. Her knowledge and local insight were so appreciated by everyone in the group. Her special added touches each day were such treats each day! Her preparation and up-front communication left no guessing for the group. She was able to pivot seamlessly if required and always made sure everyone was comfortable and satisfied. We would recommend Siobhan to anyone who has an opportunity to cross her path in the future.
Lauren L.
I recently completed the 9 day Christmas Market Tour thru Poland, Czech Republic, and Germany and I wanted to give a shout out to our guide, Isabella. She was fantastic. Isabella was so willing to share her knowledge, time, and expertise with us at any hour of the day. She was personable, funny, and kind, and always available to offer advice for free time and help with our needs whenever we ask. She went out of her way to help me find things I hoped to buy while here. I especially like the pride she feels and shares when discussing her and country and its neighbors. Isabella is a huge asset to Gate 1 and I hope someday to return and will hopefully join one of her tours again. Thank you Isabella and Gate 1 for a wonderful trip.
Gayle S.
My trip was absolutely amazing! It was everything I hoped for and more. Michael , our tour guide, was kind, funny and knowledgeable. I enjoyed his stories on the bus. I think Slovakia and the tribunal tour in Nuremberg were my fav parts! The farewell dinner was so cool, that was a magical night! I hated to say good bye. Loved every bit and learned so much history that we don't read about in history books! Thanks for setting it up!
Mary K.
Our tour manager, Tereza, was amazing! She was extremely well prepared and kept the group informed in advance of all plans. She was knowledgeable on each of the cities visited. Tereza was very personable and interactive with all the guests but not overbearing! This was our first trip with Gate1, and she left us with a highly regarded respect for herself and Gate1. We will be travelling with Gate1 again!
Joe K.
I loved this tour of Romania, a place I've always wanted to visit. I traveled solo and the hotel locations and itinerary offered the perfect mix of group activities and free time exploration opportunities. Our tour manager Ana was fantastic. She was so funny, caring, and knowledgeable. Every logistics issue was handled calmly and smoothly. Everyone enjoyed this adventure thanks to her, and she always went above and beyond. It was my birthday during the trip and as a special surprise Ana arranged for a children's folk ensemble to sing "Happy Birthday" to me after their performance - it was really touching and an occasion I'll never forget. There was only one optional tour but it was also a highlight of the trip. One of my travel dreams had always been to ride a horse-cart through a village and thanks to Gate1 that dream came true! I highly recommend this tour to anyone who wants to experience the history, culture, and magic of Bucharest and Transylvania.
Brooke W.
Trip was fabulous from start to finish! Our tour guide Marc is one of the best ever. He was upbeat and friendly and very informative, everywhere we went. Can't say enough good things !
Mary G.
Our tour guide, Jolanta, was excellent! She was one of the best we have ever had. She made each day fun, interesting and worry free. She demonstrated a deep pride in her heritage, was very knowledgeable and shared her love of the countries/cities we visited. Jolanta was ALWAYS available to assist us or answer questions. She was so personable and extremely likeable. I really feel she played a huge part in making this tour so successful. Her upbeat personality was what brought our group together...we actually liked each other! Total strangers became friends in 9 days! Kudos to Gate 1 for finding this wonderful woman to represent your business
Judith P.
The trip was wonderful. Tour Manager Nicola was outstanding, very pleasant, upbeat, funny and great sense of humor and laugh. His love of the Christmas season really came through and made the trip even more enjoyable. He started the bus trip each day with some favorite Christmas songs, which really set the mood for an enjoyable day. Kudos to Nicola for doing such an excellent job, and driver Daniel for navigating the streets and traffic in the Romanian cities. Together they made a great team!
Lucy B.
Booking with the company in the past 20+ years, I look back, Dani P. was my agent, I was happy to have found this company and watched it grow. I have used other companies as well, when Gate 1 couldn't provide a specific area, but I return too and totally recommend Gate One. I have traveled individually and been on numerous tours, stayed in many hotels, and been in the daily direction of various tour guides. I was very impressed with the Romania Christmas Market, not the Christmas markets themselves, but the Tour Manager, Ana. She deserves special recognition, well organized - check, knowledgeable - check, entertaining - check. She made "herding cats" appear easy and she never lost her temper, each sidewalk became a walking history classroom, waiting in line and bus travel was informative, funny and entertaining. She knows what the company expects of her and had herself ready and together.
Cathy D.
After 20 Gate 1 tours and river cruises with family and friends, this was my first solo. There were four solos and over 40 people in total. Everyone was absolutely wonderful and friendly. I never felt alone. I give Judit, our Tour Manager, credit for treating us as family, always being there for us, helping guide us for our time on our own, etc. She is quite an amazing woman and one of the best Tour Managers with have encountered. She is definitely an asset to Gate 1. I would love to be on another tour with her. Joe did a fantastic job getting us safely to our various destinations, dealing with tons of luggage, offering a hand getting off the bus, and even a hug. He is indeed a gentleman. I'm looking forward to my second solo trip to Japan in May, and a Christmas Markets cruise next December.
Ann G.
We wanted to go out of our way and give a special message about Sam, our tour director what an outstanding person. He was able to communicate clearly always in a timely manner before we got on the tour and a pleasant character. Sam was always available and always at the point at the specific time that he mentioned in the bus, which is wonderful when you were already in a new area and returning to the bus. Seeing Sam always with a large smile and a great personality. Also a big shout out to Lucas from Poland .The bus driver. Very friendly and a wonderful driver and cautious. Thank you gentlemen for making our vacation so special. A great memory. We have been on many cruise lines but this tour stands out.
Ludwina V.
This was our 15th Gate 1 trip and it was one of the best! The itinerary was perfect. We understand you recently changed the direction of this tour to starting in Vienna and ending in Budapest. We really like this orientation and encourage you to keep it. We loved Vienna with its magnificent monuments and beautiful Christmas Markets. St Stephens Cathedral is one of the most beautiful in all of Europe...one of our favorites. The monuments and markets of Budapest, especially at night, served as a suitable bookend to our tour. And Ljubljana, in the middle, was perhaps our favorite of all...a beautiful old town with narrow medieval streets and bridges along the river and Ljubljana Castle on the hill overlooking it all. Just magnificent! And a truly special shout out for Lana, our incredible tour manager. We've had a number of great Tour Managers on our Gate 1 trips. Its one of the reasons we keep coming back and have never seriously considered other tour operators. Its a difficult and full time job safely herding 31 noisy and unruly Americans through multiple crowded Christmas Markets in multiple countries. Lana made it look easy! She was incredibly well organized and always stayed 2 or 3 steps ahead, anticipating and avoiding potential issues. And when unplanned surprises occur, as they inevitably do, she handled it with ease. Lana, took the tour manager experience to an entirely new level. We were very impressed and pleased. Thank you for such a great and memorable experience. We will be back!
William B.
My husband and I recently returned from one of your tours, and we wanted to express our sincere gratitude for the wonderful experience. Our guide, Dennis, distinguished himself as one of the finest we have ever encountered during our many years of international travel. Dennis was warm, welcoming, and consistently professional. His deep knowledge, punctuality, and attentive accommodations elevated the trip to a truly memorable level. We appreciated his friendly manner, his ability to share rich cultural and historical context, and his flexibility with the group's needs. As business owners ourselves, we recognize and value what it takes to maintain a high standard of service. Dennis is clearly a standout asset to your team - someone who reflects the very best of Gate 1. Thanks to Dennis's exemplary guidance, we will absolutely be choosing Gate 1 for our future travels. Please pass along our sincere thanks and commendation to him.
Jenicha W.
We had a fabulous time on our trip through Gate1 Travel to Germany & Austria for the Christmas Markets. It is hard to say what part of the trip was our favorite as each destination was great and had such unique and special things! Our tour Manager Michael was phenomenal - so knowledgeable and kind and funny as well. He made us feel so comfortable and was always willing to help in any way. He was natural at making us feel like our group of 41 people was family and friends! He is such an asset to your organization! All our hotels were nice and clean and comfortable! I would not change a thing about our trip. We will be repeat customers
Janis L.
We just got back from the 8-day tour of Budapest Vienna and Prague. I feel compelled to let you know that the tour guide, Derek, was OUTSTANDING!!! Seriously, he made the trip one of the best Gate 1 experiences we have had.
Patricia B.
Tour Director Julian gave excellent service on all accounts including organization, timeliness, availability for questions, knowledge of history, group participation, and an upbeat attitude. Would highly recommend him for future visits. Tour Driver Attila provided excellent driving skills throughout our entire tour, cleanliness of coach, attentiveness to detail, luggage transfers. Would highly recommend him for future visits.
Sue C.
We had a wonderful trip. Our travel escort, Patrick, was wonderful. He was always professional, friendly, knowledgeable, helpful and made the trip extra special. Our driver, Pavel, was courteous, professional and did a great job keeping us safe traveling
Linda G.
Our trip was amazing and wonderful! Michael, who led our tour, was well organized, kind and generous. He shared his vast knowledge of history and his own experiences with clearness and doses of humor, which made the tour entertaining. On his own time, he took us to Charles Bridge (not included in the itinerary) so we could explore that part of the city. The group was very nice, friendly and fun-loving. We made new friends. The singing and dancing at every dinner made the whole trip more enjoyable and fun! Albert (our bus operator) ensured that our journey was safe and comfortable. Both Michael and Albert did an excellent job of taking care of all of us. Thank you both
Emelyn A.
I am writing to express my sincere appreciation for our exceptional tour guide, Ana, who led our recent Gate 1 tour. From start to finish, Ana set the tone for an enjoyable, well-organized, and memorable experience. Ana's vast knowledge of the region, its history, and its culture enriched every moment of our journey. She shared information with clarity and enthusiasm, weaving in humor that made even long travel days feel light and engaging. Her communication was consistently excellent-clear, and timely, and always delivered with patience and warmth. Throughout the tour, Ana demonstrated remarkable skill in managing a diverse group of travelers. She kept us on schedule without ever making the group feel rushed, and she prioritized the safety and comfort of every participant. Even when faced with a few challenging individuals, Ana handled each situation with grace, empathy, and complete professionalism. Her thoughtful suggestions for how to spend our leisure time added tremendous value to the experience. Whether recommending a restaurant, an activity, or the best way to explore on our own, her advice was always spot-on and deeply appreciated. In short, Ana's dedication, kindness, and talent made our trip truly outstanding. Gate 1 is fortunate to have such a gifted guide on its team, and I hope she is recognized for the exceptional service she provides.
Cara B.