7 Day World Heritage Cuba: Camaguey, Trinidad & Havana
From
$3149
Land Only
$3629*
Air & Land
Featured Hotels
| Sunday Departure | ||
|---|---|---|
| Hotel E San Juan de Dios | Camaguey | |
| Hotel E La Ronda | Trinidad | |
| Gran Muthu Habana | La Habana | |
Not Included:
Gratuities (unless otherwise specified).
Additional Information:
Flights must arrive on Day 1 and depart on the last day, and these arrangements cannot be amended or deviated due to strict travel regulations in Cuba.
Pre/post nights are not permitted for this program due to U.S. Department of the Treasury (OFAC) regulations governing travel to Cuba. All travel must remain within the authorized itinerary to ensure full adherence to OFAC requirements.
All passengers must complete & electronically sign this Travel Affidavit . Once completed, this form must be printed and kept with your travel documents.
Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM. We recommend that you select flights which arrive no later than 4:30 PM.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Escorted Package Includes
- Flights Miami-Camaguey, Havana-Miami
Other departure cities available. Click on date of departure for selection and prices - 6 nights accommodations
- 2 nights Camaguey
- 1 night Trinidad
- 3 nights Havana
- Hotel taxes, fees & service charges
- Hotel porterage
- All transfers included only with airfare purchase on package arrival & departure dates†
- 17 meals: 6 breakfasts, 5 lunches, 6 dinners
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager and Cuban tour manager throughout
- Entrance fees per itinerary
- Tips for porters, wait staff & local guides on included services
- A full-time schedule of daily people-to-people activities and cultural exchanges, including discussions with locals, artists, musicians, and more
Special Features
- Tour Camaguey's historic center, a UNESCO World Heritage Site
- Explore Trinidad, Cuba's best preserved colonial city
- View Cienfuegos's highlights, including the famous Terry Theater
- During a policy talk, learn about the US-Cuba relations
- Gain insight into the life and work of Ernest Hemingway on your visit to Finca Vigia
†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel
Not Included:
Gratuities (unless otherwise specified).
Is This Trip Right for You?
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Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Important Information About Travel to Cuba Travel to Cuba is monitored by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC). Only certain travel activities are authorized to participate in cultural experiences and have direct contact with the Cuban people in order to learn more about them and their culture. Travel to Cuba is not permitted for general leisure or tourism purposes. Licensed travel under "Support for the Cuban People" 31 CFR § 515.574 requires that each traveler will have a full-time schedule of educational exchange activities that will result in meaningful interaction between the traveler and individuals in Cuba. Gate 1 Travel has no control over the travel requirements established by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC). We have made every effort to ensure that the information provided is accurate, up-to-date, and consistent with current regulations; these requirements are subject to change at any time without notice. Passengers are strongly encouraged to retain a copy of their travel documents, invoice, air ticket, and travel affidavit, and to keep them for at least five years in accordance with Office of Foreign Assets Control ("OFAC") of the U.S. Department of the Treasury Information about OFAC and the rules governing U.S. citizens' travel to Cuba is located on the U.S. Department of the Treasury website at: https://ofac.treasury.gov/sanctions-programs-and-country-information/cuba-sanctions. Required Daily Journal of Activities Passengers are responsible for keeping records that show your trip met the requirements of that category. These records should be kept for at least five years after your trip, as they may be requested by OFAC or other U.S. government agencies (such as Customs and Border Protection). As part of your documentation, the travel documents you receive from Gate 1 Travel serve as a record of the planned and provided itinerary. This supports your compliance with U.S. regulations under 31 CFR 501.601 & 501.602. Gate 1 Travel designs its programs to help you meet these legal obligations. If for any reason you are unable to access or locate your documents in the future, Gate 1 Travel can provide a copy upon request to assist in fulfilling your recordkeeping obligations. Mandatory Health Insurance All visitors are required to have health insurance that is accepted in Cuba. In most cases, health or travel insurance policies issued in the United States are not accepted at medical facilities in Cuba (please check with your health insurance providers and travel protection providers). The mandatory health insurance is included in the total cost of your air ticket. Passengers must retain their boarding pass during their stay in Cuba. The boarding pass will serve as evidence of the insurance policy should any emergency medical services be required during the trip. The medical insurance issued by airlines is only valid for a period of up to 30 days. If a medical insurance policy is required for more than 30 days, subsequent policies may be purchased while in Cuba. Please note that while Gate 1 Travel is facilitating the purchase of this required Cuban health insurance, Gate 1 Travel bears no liability and all matters regarding the insurance policy's terms and limits, and health care in Cuba, are solely between the traveler, airlines and ESICUBA. More information about ESICUBA can be found on their website: http://www.esicuba.cu/ProdPersonas.html |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Cuba - The telecommunications in Cuba is changing rapidly, so before you travel, be sure to check with your wireless provider for the latest developments. Some U.S. carriers have or are beginning to make agreements with service carriers in Cuba to provide roaming services for cell phones and personal devices. If your carrier offers a roaming plan and your mobile phone is capable of roaming in Cuba, you should ask your carrier about any additional charges for voice calls, data, and outgoing text messages that you may incur during your trip. Please note that we are unable to provide compensation for phone calls regardless of reason. Additionally, you can buy a SIM card. If you have an unlocked GSM-capable mobile phone, you can buy a SIM card (CUBACELTur) once in Cuba or online for $25, that will allow you to use your mobile phone in Cuba. SIM cards come with 6GB of internet data, 100 minutes and 100sms. The SIM card expires 30 days after its activation. If bought online, the SIM card can be picked up at ETECSA Office before going through Immigration services, in Terminal 3, Jose Marti airport. Contact your wireless provider to check whether your mobile phone operates on the compatible standard and request that your carrier unlock your mobile phone. |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Cuba - The connection in Cuba is likely slower than you are accustomed to and in rural areas, the connection may not be available at all times. It is recommended to download the app WhatsApp to cellphones, tablets or iPads that will utilize WiFi while traveling, prior to travel. Once downloaded, the WhatsApp mobile application will in most cases allow you to use your cell phone to send text messages and calls using WiFi internet rather than over cellular service. In most instances, it will allow you to communicate with others in the US who have also downloaded WhatsApp. Major hotels and resorts across Cuba offer WiFi, with hourly rates varying from approximately $2 to $15 CUP. General WiFi access in the main areas of the hotel(s) are accessible with varied amounts of time offered free to the guests. You will be provided with additional information as to each hotel's amenities, when they become available prior to departure. As developments are being made, public WiFi hotspots are becoming available through major cities. Some of these hotspots require the purchase of an access ticket before you can log on to the WiFi network. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Cuba - Dengue fever is endemic to the country, so it is advised to take precautions against being bitten by mosquitoes. Please note common medicines, toiletries, and other items obtainable in drugstores in the U.S. are in very short supply in Cuba. We recommend that you pack an adequate supply of your prescription and non-prescription medication. Prescription medication should be in its original container. It is also recommended to bring copies of your doctor's prescription or a letter on your doctor's office stationery explaining that the medication has been prescribed for you, along with a list of the generic names of your medication. Your packing list should also include sunscreen, insect repellent, toilet paper, and travel packs of tissues. Distilled water for CPAP machines is not readily available. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Cuba - The weather in Cuba is semi-subtropical. Temperatures are generally warm year-round. The rainy season in Cuba typically runs from May to October and the dry season between November and April. However, it may rain at any time and rain gear is recommended. Comfortable, cool clothing is appropriate. Air-conditioning is common in hotels and restaurants so layering is recommended. Not all locations have air-conditioning. Dress for comfort and convenience with a casual wardrobe that allows for layering. Comfortable, cotton clothing is suggested. Your packing list may include casual daytime wear: shorts, slacks, long and short-sleeved shirts; a light sweater or jacket; comfortable walking shoes; sunscreen, sunglasses and hats; rain poncho and collapsible umbrella; insect repellent; toilet paper and travel packs of tissue. Please note medicines, toiletries and other items obtainable in drugstores in the U.S. are in very short supply in Cuba. We recommend that you pack an adequate supply of your prescription and non-prescription medication. Prescription medication should be in its original container. It is also recommended to bring copies of your doctor's prescription or a letter on your doctor's office stationary explaining that the medication has be prescribed for you, along with a list of the generic names of your medication. Please note that there are still some places where the use of face masks is mandatory in Cuba, so make sure to pack masks. Cuba Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Cuba - Mandatory Health Insurance - All visitors are required to have health insurance that is accepted in Cuba. In most cases, health or travel insurance policies issued in the United States are not accepted at medical facilities in Cuba (please check with your health insurance providers and travel protection providers). The mandatory health insurance is included in the total cost of your air ticket. Passengers must retain their boarding pass during their stay in Cuba. The boarding pass will serve as evidence of the insurance policy should any emergency medical services be required during the trip. The medical insurance issued by airlines is only valid for a period of up to 30 days. If a medical insurance policy is required for more than 30 days, subsequent policies may be purchased while in Cuba. Please note that while Gate 1 Travel is facilitating the purchase of this required Cuban health insurance, Gate 1 Travel bears no liability and all matters regarding the insurance policy’s terms and limits, and health care in Cuba, are solely between the traveler, airlines and ESICUBA. More information about ESICUBA can be found on their website: http://www.esicuba.cu/ProdPersonas.html |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Cuba - You can expect marginally lower standards at the hotel properties, with fewer amenities that may vary from city to city. Hotels are expected to be clean and comfortable, though they may be more modest than typical accommodations in other destinations. While basic toiletries are generally provided, guests are encouraged to bring their own essentials, as availability and quality may vary. Hotels in Cuba are typically state-run or operated in partnership with the Cuban government. Many U.S. travelers must avoid hotels on the U.S. Department of State's Cuba Restricted List, as they are affiliated with the Cuban military or government. Casas Particulares are privately owned accommodations - similar to bed and breakfasts or guesthouses - run by Cuban individuals or families. Staying in a casa particular provides a more authentic, personal experience and supports private enterprise and the local economy, which aligns with U.S. regulations under the "Support for the Cuban People" travel category. These accommodations range from modest private rooms to full apartments and often include breakfast or home-cooked meals for an additional fee. Accommodations included in your program have been reviewed and are not listed on the U.S. Department of State's Cuba Restricted List of entities and subentities. It is approved for use in accordance with the mandates outlined under the Cuban Assets Control Regulations (31 CFR 515.209) and is compliant with current U.S. Department of the Treasury and Department of State regulations governing travel to Cuba. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Itinerary |
| Cuba, Authorized Travel (Sanctions) - Travel to Cuba is tightly regulated by the US Department of the Treasury's Office of Foreign Assets Control ("OFAC"). Program included activities are consistent with OFAC licensing and feature a full-time schedule of cultural exchange between participants and your Cuban hosts. There will be little or no free time on most days, except perhaps during a free evening when you're welcome to seek a local restaurant for dinner. Itinerary elements are under the control of the Cuban government and the daily schedule is subject to change. If any activities do change, they will be replaced by other up-close, meaningful interactions. OFAC issues general licenses for "People-to-People" travel (31 CFR § 515.565[b]), an initiative that allows U.S. citizens and legal U.S. residents to travel to Cuba on a limited basis to participate in cultural experiences and have direct contact with the Cuban people in order to learn more about them and their culture. OFAC also authorizes "Support for the Cuban People" programs which include activities intended to strengthen civil society in Cuba (31 CFR § 515.574). The schedule of activities is intended to enhance contact with the Cuban people, support civil society in Cuba, and promote the Cuban people's independence. Each traveler has a full-time schedule of educational exchange activities that will result in meaningful interaction between the traveler and individuals in Cuba. Suggestions for activities, when your full-time planned activities are complete, can be advised locally; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 Travel is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination, or exertion. Restaurants and local food vendors in Cuba may not follow the same food safety and sanitation standards commonly practiced in the United States. Travelers are advised to exercise caution when choosing where and what to eat, especially when dining outside of accommodations included in the program. Particular care should be taken when considering animal rides, such as on camels, mules or horses. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Credit Cards |
| Cuba - U.S. bank-issued credit and debit cards are not accepted in most places in Cuba. |
| US Customs & Shopping |
| Cuba - Travelers authorized to travel to Cuba may import into the United States, as accompanied baggage, merchandise acquired in Cuba, such as coffee, art, music, handmade carvings, provided that the merchandise is for personal use only. Such imports remain subject to the normal limits on duty and tax exemptions for merchandise imported as accompanied baggage and for personal use. Please note, that as of September 24, 2020, authorized travelers may no longer return to the United States with alcohol and/or tobacco products acquired in Cuba as accompanied baggage for personal use. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Cuba - Cuba is considered relatively safe due to the military and police presence; we still suggest you take precautions while traveling throughout the country. Pickpocketing, purse-snatching, or theft is possible anywhere. In the event of a confrontation, travelers should not resist. Theft generally occurs in crowded areas such as markets, beaches, and other gathering points. Exercise basic situational awareness at all times and do not leave belongings unattended, nor carry purses and bags loosely over one shoulder. Avoid wearing flashy jewelry or displaying large amounts of cash. When possible, visitors should carry a copy of their passport with them and leave the original at a secure location. Be cautious of Cuban "jineteros" (hustlers) who specialize in swindling tourists. While most jineteros speak English and go out of their way to appear friendly, many are in fact professional criminals who may resort to violence in their efforts to acquire money and other valuables. |
| Local Emergency Phone Numbers |
| Languages |
| Cuba - Spanish is the local language. Cubans in general have a strong educational background and many will be able to speak some English, French, and Russian. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Cuba - The voltage used is 220 volts but it is common to find both 110V and 220V throughout Cuba. Sometimes both European and American plugs can be used. It is advisable to bring a converter, if your electronics are not travel-ready (105-240V).It is possible to experience temporary power outages due to limited resources on the island. |
| Code of Conduct |
| Cuba - Cubans are friendly and expressive people. Shaking hands is the standard greeting. Direct eye contact in conversation is commonplace as it shows interest and respect. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. Cubans still really enjoy their famous cigars, and smoking is prevalent throughout the country, including in restaurants. Politics can be a difficult topic for conversation, though many are open to the discussion. It is best to avoid open criticism of the government and allow for a polite difference of opinion on all sides. Please note that taking photos of school children while you visit schools is prohibited. Other prohibited subjects include military installations, industrial complexes, shipping ports, airports, secure government buildings, military personnel and other uniformed officials, all of which are generally not permitted in most countries. Otherwise you are free to photograph as you please. It is polite to ask permission before photographing a person. Some museums and historic sites may charge a small fee to take pictures inside exhibits. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Cuba - Cuban cuisine is largely limited by the lack of resources available. The primary staples of Cuban cuisine are rice, beans, chicken, pork, fish, plantains and root vegetables. Restaurants don't always have as much of a selection as in the US and menu choices can be limited. It is best to drink bottled water while in Cuba. Water is purified in the hotels and restaurants, and it is okay to drink beverages with ice at restaurants included on your tour. It is also not necessary to use bottled water to brush your teeth, as the tap water has also been purified.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Cuba |
Holidays 2026 Jan 1: Liberation Day Jan 2: Victory Day Apr 3: Good Friday Apr 5: Easter Sunday May 1: Labor Day Jul 25: Revolution Anniversary Oct 10: Independence Day Dec 25: Christmas Day Dec 31: New Year's Eve Holidays 2027 Jan 1: Liberation Day Jan 2: Victory Day Mar 26: Good Friday mar 28: Easter May 1: Labor Day May 20: Independence Day Jul 25-27: Revolution Anniversary Dec 25: Christmas Day |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Cuba |
In Cuba, tipping is a way of life. Local salaries are extremely low and don't suffice to buy everyday items. Tourism touches the lives of many Cubans and they truly depend on small donations and tips to feed their families. Though it may be a small amount to us, anything you offer these individuals that work hard to make a difference in your experience while there is greatly appreciated. Please note that a US Tour Manager may be present for all or some components of your trip. This is a requirement under the US government regulations. US Tour Manager: $8 - $10 per person per day Cuba Tour Manager: $8 - $10 per person per day Driver: $2 - $3 per person per day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. Musicians in bars and restaurants depend on tips. We encourage you to tip a little if you enjoy their music. Small Gifts: Some visitors enjoy bringing small items such as pens, markers, coloring books, and small toys to give out to Cubans. To avoid misunderstandings at Cuban customs, you should not refer to these items as donations, which require prior authorization, rather as small gifts. |
We had an amazing trip. It was much better than what we expected from accommodation to the travel guides, who were exceptional. Our travel manager Daniel was so organized and made the trip seamless and fun. The Cuban guide and the driver were also excellent and we enjoyed their hospitality and conversation. Wouldn't change a thing with this tour. Thank you so very much.
Natalie L.
It was a FANTASTIC trip. Would highly recommend it to anyone. Our Gate 1 Guide, Javier, was absolutely the best Guide I have ever had with Gate 1.
Marleen B.
We thoroughly enjoyed our trip. Our guide Marta, was excellent and our trip manager Xavier was very very good. We had wonderful cultural experiences through the people-to-people program and I would recommend this trip to everyone. We came away from Cuba feeling like we understood their challenges, but also their strengths. It is my favorite of our Gate 1 trips because of all the cultural experiences. We are so glad we chose the longer trip that allowed us to see more than Havana. I hope these trips will continue. Cuba needs tourism and we need to explore and experience Cuba.
Betty L.
Good morning! My birthday vacation was incredible! Our guide lady Virginia was just amazing! Knowledge about Cuba history, architecture, the people. This trip would not have been the same without her! I'm planning to send my daughter with her on her next Cuba trip. I am so blessed to have experienced such an amazing group and guides ( Virginia and Jorge). Lazaro at the hotel was amazing, always smiling and professional. Thank you Gate1!!!!!!
Lissette L.
The Havana Express tour was jam packed with Cuban culture and history. A huge thank you to Gigi and Marti for a great trip. They were both helpful, knowledgeable and fun during the tour. They answered all questions and went above and beyond to make sure we were taken care of and stressed being healthy and having a good time. They dealt with all types of personalities on the tour graciously. Would love to return on one of the longer tours.
Lillie P.
I am so happy I chose to learn about Cuba! In a nutshell, my experience was educational and emotional. To me, Cuba means pride and poverty, music and mojitos! Gigi is devoted to the country and her Cuban guide Jorge. And Jorge is honest and kind, obviously well educated and able to answer all of our questions regarding the country including history, current events, education, art, or community groups. Thank you to People to People for being willing to navigate the trials of touring in Cuba. The community projects and studios were delightful. My particular favorites were the Afro-Cuban Dancers and the "Orchestra" (In Cameguey). I will recommend this choice to anybody who is interested in seeing the realities of Cuba.
Kathleen C.
Cuba was absolutely fascinating. Excellent people-to-people cultural travel with a super packed itinerary of professional music, dance, boutique art galleries, lovely people and amazing food. The guides were top tier. I highly recommend a 6+ night trip for the full cultural experience and to gain insights into the their challenges and joys.
Marianne V.
It was my first visit to Cuba and experience with Gate One. Gigi and Jorge was amazing, they supplied all our needs. The meals were amazing, each private restaurant was exceptional. Enjoyed all of the excursions and the atmosphere. I felt every welcomed every where we went. The service we received from Gate One was great, will definitely use again.
Collette D.
Awesome. Xavier was the best tour director and Martha the best guide. They showed a special interest in all of us.
Kathleen T.
Wonderfully educational and culturally informative.
Mary N.
It was fabulous! Monica our tour manager was so knowledgeable and caring and down to earth., love her! Everyday was a new and different adventure. Hotel was excellent, the restaurants were all tropical and homey and beautiful, Cuban cuisine is simple but good, food was better than I expected. Bus was comfortable and spotless. We had a great group too. A+ trip for me.
Patricia L.
Everything went very well on the trip. The guides Amit and Giselle were especially helpful and knowledgeable and a pleasure to be around. They were always accessible. The itinerary was extensive and gave us a real insight into life in Cuba. The Memories Miramar was a good choice for a hotel. Riding in a 50's convertible was an experience...There were plenty of educational and cultural experiences planned every day. I would recommend this trip to anyone.
Bernardine E. Peckville, PA
It was wonderful. One of the best trips we have taken! Our guides (Doug and Romero) and driver (Luis) were excellent. They made it educational but also a ton of fun, and their passion for the country and its people was clear. I'm sure there must have been a glitch here and there like there always is on a trip, but they took care of everything and never let our group see any difficulty. Cuba is so beautiful!
Debbie H. Franklin, TN
I just returned from a most fabulous trip to Cuba People to People by Gate 1 Travel. I travel quite a bit and this was one of the best trips I've taken. Everyday was filled with great touring, very informative and exciting. The guides were spectacular. Our tour manager, Douglas, was the best! He was very engaged with everyone, making sure we were all enjoying ourselves, staying safe, answering any questions or concerns we had. Our local guide Romero was excellent as was our driver Alexander. I so enjoyed the trip and the experience...I would go back and do it all over again. Thank you for a wonderful trip.
Joan G. Cuyahoga Falls, OH
The trip was very interesting. The tour director, guide and bus driver were all great. Every thing went smoothly. Hope to travel with gate1 in the future.
Patrick R. Silver Spring, MD
Douglas, the American guide, and Gretel, the Cuban guide, were wonderful. They were very knowledgeable, accommodating, and great leaders. I enjoyed the activities, meals, accommodations, fellow travelers, and particularly all the tours we took. I would recommend this trip to family and friends, and I would definitely do another trip with Gate 1 in the future.
Mark F. Cambridge, MA
It was just lovely. We did not know what to expect in visiting Cuba and there were some surprises for sure. It feels important to have improved our understanding. Our guide Daniel was great.
Diane D. Stillwater, MN
Our trip was wonderful! Daniel, our USA guide, was excellent and our Cuban guide Romiro was also outstanding!
Paula S. Stillwater, MN
We had such a wonderful time in Cuba and it was a so informative on all levels. This is the second time we have used Gate 1 Travel and our experience was even better than before. Lillianna was so professional and her travel experience was exceptional. Our Cuban tour guide was also excellent!!!! This was quite the experience and we shall never forget it.
Janet B. New York, NY