7 Day Galapagos Express
From
$2399
Land Only
$3009*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
| Sunday Departure | ||
|---|---|---|
| Hilton Colon Quito | Quito | |
| Hotel Fernandina Galapagos | Galapagos | |
| Hotel Solymar | Galapagos | |
| Holiday Inn Quito Airport, an IHG Hotel | Quito | |
| Friday Departure | ||
|---|---|---|
| Hilton Colon Quito | Quito | |
| Hotel Fernandina Galapagos | Galapagos | |
| Hotel Solymar | Galapagos | |
| Holiday Inn Quito Airport, an IHG Hotel | Quito | |
Select a Date to Book
Select a Date to Book
| 2026 Dates & Prices Single Supplement: $450 | ||||||
|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
| $2399 | $3009* | |||||
Not Included:
Optional tours and gratuities (unless otherwise specified).
Additional Information:
Some flights depart in the very early morning of day 7 and will require a transfer on day 6. Transfers depart the hotel approximately 4 hours prior to flight time.
Sturdy shoes are recommended for this program.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Independent Package Includes
- Round trip flights Miami-Quito, Quito-Miami
- All intra-flights: Quito-Baltra & Baltra-Quito
- 6 nights accommodations
- 3 nights Quito
- 3 nights Galapagos Islands
- Hotel taxes, fees & service charges
- All transfers included only with airfare purchase on package arrival & departure dates†
- 9 meals: 6 breakfasts, 3 lunches
- Services of English-speaking local guides
- Services of English-speaking naturalist guides in the Galapagos
- Shore excursions
- Tips for porters, wait staff & local guides on included services
- Galapagos National Park fee of $200
- Galapagos Transit Control Card fee of $20
Special Features
- Embark on a journey to the beginning of time in the Galapagos Archipelago of volcanic islands
- Tour the Charles Darwin Research Center to learn about their preservation goals
- View the iconic Pinnacle Rock, a towering lava structure on Bartolomé Island
- Explore areas with blue-footed boobies, frigate birds, and sea lions
†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel
Not Included:
Optional tours gratuities. (unless otherwise specified).
Is This Trip Right for You?
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▲ Due to the high elevation, travel in the Ecuadorian Andes may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. |
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▲ Due to the high elevation, travel in the Ecuadorian Andes may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. |
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This superior first class hotel is located in the heart of Ecuador's capital with easy access to the financial district and the colonial sector of the city.
Hotel Details
This tourist class hotel is located in the town of Puerto Ayora, on Santa Cruz Island.
Hotel Details
This superior first class hotel is located in the heart of Ecuador's capital with easy access to the financial district and the colonial sector of the city.
Hotel Details
This tourist class hotel is located in the town of Puerto Ayora, on Santa Cruz Island.
Hotel Details
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Today, visit the colonial section of Quito on a walk along the narrow cobblestone streets and feel the charm of 16th-century Quito. See the Independence Plaza, the Cathedral, Presidential Palace, and the Archbishop's Palace before visiting La Compañia de Jesus Church, with its beautiful gilded interior or the Church and Monastery of San Francisco, one of the great religious buildings of the New World with its impressive facade and atrium. Afterward, visit the Middle of the World Monument, located at a latitude of 0º, and stand with one foot in the Northern and one in the Southern Hemisphere. Following lunch, return to your hotel in Quito.
Approximate tour Duration is 6.5 hours.
| Day #2 | 01 Jan 2026 - 31 Dec 2026 | $59.00 |
Today, visit the colonial section of Quito on a walk along the narrow cobblestone streets and feel the charm of 16th-century Quito. See the Independence Plaza, the Cathedral, Presidential Palace, and the Archbishop's Palace before visiting La Compañia de Jesus Church, with its beautiful gilded interior or the Church and Monastery of San Francisco, one of the great religious buildings of the New World with its impressive facade and atrium. Afterward, visit the Middle of the World Monument, located at a latitude of 0º, and stand with one foot in the Northern and one in the Southern Hemisphere. Following lunch, return to your hotel in Quito.
Approximate tour Duration is 6.5 hours.
| Day #2 | 01 Jan 2026 - 31 Dec 2026 | $59.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Ecuador - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. This information is necessary to issue the Galapagos Tourist Card.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Ecuador and Galapagos - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring a good supply of insect repellent and consider wearing clothing that adequately covers arms and legs. The minimum physical demands of your trip are not highly rigorous for a person in good physical fitness but if you choose all the optional walks and excursions available, you’ll spend a lot of time on your feet. You’ll get the most enjoyment out of your trip if you are comfortable walking unassisted for two or three hours each day. Walks may include fairly rough, uneven trails and steep stone steps for which comfortable walking or hiking shoes are recommended. Quito is situated at an altitude of 9,400 feet above sea level. Therefore, you should allow a few hours to adjust to the high altitude by resting and eating lightly. Other areas of Ecuador are also situated at high altitudes including Otavalo (8,400 feet), Papallacta (10,800 feet), and Patate (8,400 feet). |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Ecuador and Galapagos - The climate varies widely according to geographical area. The highlands are cold and dry. Along the coast it is warm and sunny year round. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. At times, the temperature drops and a warm jacket is necessary. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Please note that plastic bags and plastic bottles are banned in the Galapagos Islands in an effort to preserve the local flora and fauna. The Amazon rain forest is tropical and humid. For walks in the forest bring; light weight, loose fitting, long sleeved shirts & pants, a brimmed hat, and walking or hiking shoes. T-shirts, shorts and sandals are recommended for use around the lodge. Come prepared with an appropriate rain jacket or poncho, rain can be heavy at times. Rubber boots for hiking will be provided by your hotel (up to US Men's Size 12) but it is recommended to bring plastic bags to protect valuables, a flash light, water bottle, sunglasses, binoculars, energy snacks, and plenty of insect repellent. Ecuador Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Ecuador & Galapagos - Intra-Ecuador flights to the Galapagos have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. An additional carry-on item is permitted but should not exceed a weight of 17 lbs. This may differ from international flight luggage limits and should be taken into account when preparing for your trip. Galapagos - Fresh fruit, seeds and vegetables are prohibited from being brought into the Galapagos Islands. |
| Day of Departure |
| Ecuador and Galapagos Flights |
| A mandatory process known as disinsection is used to prevent invasive species from accidentally being transported to the Galapagos ecosystem. After the plane's doors have been shut, d-phenothrin (2% dissolved in a 98% neutral propellant) will be sprayed throughout the plane. This chemical has the approval of the World Health Organization. The sprayed component has no negative effect on humans, does not trigger allergic reactions, and does not stain clothing. This procedure reduces the risk of introducing diseases and invasive invertebrate species to the islands and is an important part of ensuring the area's ecological balance. Please note that for any intra-Ecuador flight, your tickets will be issued locally. |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 4 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Galapagos Hotels - Galapagos hotels are typically small properties with limited services and staff. You can expect marginally lower standards at these hotels compared to hotels in mainland Ecuador. The absence of high-rise hotels with modern amenities is part of the charm of the islands. The level of accommodations varies by island. For example, hotels on Santa Cruz, typically lack amenities that can be standard elsewhere like porterage, on site restaurants , room service, and a 24 hour front desk. In an effort to reduce waste, some Galapagos hotels will not provide complimentary bottled water in rooms. However, some hotels may have a centralized water dispenser for guests who choose to bring a refillable water bottle on their trip. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Ecuador and Galapagos - The US Dollar is the currency of Ecuador and Galapagos. When traveling to smaller towns in Ecuador it can be difficult to break even US $20 and US $10 bills; therefore it is recommended to carry plenty of US $1 bills to make tipping and local purchases easier. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Ecuador and Galapagos - Duty-free shops and artisan's shops offer visitors the opportunity to buy Ecuadorian handcrafts such as ponchos, tapestries, ceramics, jewelry. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Ecuador - Please be aware that as a part of local law enforcement policies, the motor coach may be stopped by Ecuadorian police at any time for a routine vehicle search. Police dogs may be used to search the vehicle and you may be asked to exit the motor coach for an individual search. If this occurs, please follow instructions from the police and your tour manager. |
| Local Emergency Phone Numbers |
Ecuador and Galapagos
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| Languages |
| Ecuador and Galapagos - Spanish is the local language. Quechua is spoken in some areas as well. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Ecuador and Galapagos - The voltage used is 110 volts. |
| Code of Conduct |
| Ecuador and Galapagos - Shaking hands is the standard greeting. Modest casual dress is appropriate. Request permission before photographing people. Common courtesies should be observed. In the Galapagos: Smoking is not permitted anywhere on the Galapagos Islands. Please respect efforts to keep the islands in their pristine condition. There is little to no cell phone reception in most areas of the Galapagos Islands. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Ecuador and Galapagos |
Holidays 2026 Jan 1: New Year's Day Feb 16-17: Carnival Apr 3: Good Friday Apr 4: Holy Saturday Apr 5: Easter Sunday May 1: Labor Day / May Day May 24: Battle of Pichincha Jul 24: Birthday of Simon Bolivar Aug 10: Independence Day Oct 9: Independence of Guayaquil Day off Nov 2: All Souls' Day Nov 3: Independence of Cuenca Dec 6: Foundation of Quito (Holiday in Quito) Dec 25: Christmas Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Feb 8-9: Carnival Mar 25: Maundy Thursday Mar 26: Good Friday Mar 27: Holy Saturday Mar 28: Easter May 1: Labor Day / May Day May 24: Battle of Pichincha Jul 24: Birthday of Simon Bolivar Aug 10: Independence Day Oct 9: Independence of Guayaquil Nov 2: All Souls' Day Nov 3: Independence of Cuenca Dec 6: Foundation of Quito Dec 25: Christmas Day Dec 31: New Year's Eve |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Ecuador & Galapagos |
Tour Manager: US $7 per person per day Driver: US $3 per person per day, US $2 per half day Galapagos Cruise: Crew: US $15 per person per day Galapagos Naturalist Guide: US $7 per person per day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Ecuador and Galapagos - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Ecuador - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. This information is necessary to issue the Galapagos Tourist Card.
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| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Ecuador and Galapagos - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring a good supply of insect repellent and consider wearing clothing that adequately covers arms and legs. The minimum physical demands of your trip are not highly rigorous for a person in good physical fitness but if you choose all the optional walks and excursions available, you’ll spend a lot of time on your feet. You’ll get the most enjoyment out of your trip if you are comfortable walking unassisted for two or three hours each day. Walks may include fairly rough, uneven trails and steep stone steps for which comfortable walking or hiking shoes are recommended. Quito is situated at an altitude of 9,400 feet above sea level. Therefore, you should allow a few hours to adjust to the high altitude by resting and eating lightly. Other areas of Ecuador are also situated at high altitudes including Otavalo (8,400 feet), Papallacta (10,800 feet), and Patate (8,400 feet). |
| About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Ecuador and Galapagos - The climate varies widely according to geographical area. The highlands are cold and dry. Along the coast it is warm and sunny year round. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. At times, the temperature drops and a warm jacket is necessary. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Please note that plastic bags and plastic bottles are banned in the Galapagos Islands in an effort to preserve the local flora and fauna. The Amazon rain forest is tropical and humid. For walks in the forest bring; light weight, loose fitting, long sleeved shirts & pants, a brimmed hat, and walking or hiking shoes. T-shirts, shorts and sandals are recommended for use around the lodge. Come prepared with an appropriate rain jacket or poncho, rain can be heavy at times. Rubber boots for hiking will be provided by your hotel (up to US Men's Size 12) but it is recommended to bring plastic bags to protect valuables, a flash light, water bottle, sunglasses, binoculars, energy snacks, and plenty of insect repellent. Ecuador Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Ecuador & Galapagos - Intra-Ecuador flights to the Galapagos have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. An additional carry-on item is permitted but should not exceed a weight of 17 lbs. This may differ from international flight luggage limits and should be taken into account when preparing for your trip. Galapagos - Fresh fruit, seeds and vegetables are prohibited from being brought into the Galapagos Islands. |
| Day of Departure |
| Ecuador and Galapagos Flights |
| A mandatory process known as disinsection is used to prevent invasive species from accidentally being transported to the Galapagos ecosystem. After the plane's doors have been shut, d-phenothrin (2% dissolved in a 98% neutral propellant) will be sprayed throughout the plane. This chemical has the approval of the World Health Organization. The sprayed component has no negative effect on humans, does not trigger allergic reactions, and does not stain clothing. This procedure reduces the risk of introducing diseases and invasive invertebrate species to the islands and is an important part of ensuring the area's ecological balance. Please note that for any intra-Ecuador flight, your tickets will be issued locally. |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 4 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Galapagos Hotels - Galapagos hotels are typically small properties with limited services and staff. You can expect marginally lower standards at these hotels compared to hotels in mainland Ecuador. The absence of high-rise hotels with modern amenities is part of the charm of the islands. The level of accommodations varies by island. For example, hotels on Santa Cruz, typically lack amenities that can be standard elsewhere like porterage, on site restaurants , room service, and a 24 hour front desk. In an effort to reduce waste, some Galapagos hotels will not provide complimentary bottled water in rooms. However, some hotels may have a centralized water dispenser for guests who choose to bring a refillable water bottle on their trip. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Ecuador and Galapagos - The US Dollar is the currency of Ecuador and Galapagos. When traveling to smaller towns in Ecuador it can be difficult to break even US $20 and US $10 bills; therefore it is recommended to carry plenty of US $1 bills to make tipping and local purchases easier. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Ecuador and Galapagos - Duty-free shops and artisan's shops offer visitors the opportunity to buy Ecuadorian handcrafts such as ponchos, tapestries, ceramics, jewelry. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Ecuador - Please be aware that as a part of local law enforcement policies, the motor coach may be stopped by Ecuadorian police at any time for a routine vehicle search. Police dogs may be used to search the vehicle and you may be asked to exit the motor coach for an individual search. If this occurs, please follow instructions from the police and your tour manager. |
| Local Emergency Phone Numbers |
Ecuador and Galapagos
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| Languages |
| Ecuador and Galapagos - Spanish is the local language. Quechua is spoken in some areas as well. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Ecuador and Galapagos - The voltage used is 110 volts. |
| Code of Conduct |
| Ecuador and Galapagos - Shaking hands is the standard greeting. Modest casual dress is appropriate. Request permission before photographing people. Common courtesies should be observed. In the Galapagos: Smoking is not permitted anywhere on the Galapagos Islands. Please respect efforts to keep the islands in their pristine condition. There is little to no cell phone reception in most areas of the Galapagos Islands. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Ecuador and Galapagos |
Holidays 2026 Jan 1: New Year's Day Feb 16-17: Carnival Apr 3: Good Friday Apr 4: Holy Saturday Apr 5: Easter Sunday May 1: Labor Day / May Day May 24: Battle of Pichincha Jul 24: Birthday of Simon Bolivar Aug 10: Independence Day Oct 9: Independence of Guayaquil Day off Nov 2: All Souls' Day Nov 3: Independence of Cuenca Dec 6: Foundation of Quito (Holiday in Quito) Dec 25: Christmas Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Feb 8-9: Carnival Mar 25: Maundy Thursday Mar 26: Good Friday Mar 27: Holy Saturday Mar 28: Easter May 1: Labor Day / May Day May 24: Battle of Pichincha Jul 24: Birthday of Simon Bolivar Aug 10: Independence Day Oct 9: Independence of Guayaquil Nov 2: All Souls' Day Nov 3: Independence of Cuenca Dec 6: Foundation of Quito Dec 25: Christmas Day Dec 31: New Year's Eve |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Ecuador & Galapagos |
Tour Manager: US $7 per person per day Driver: US $3 per person per day, US $2 per half day Galapagos Cruise: Crew: US $15 per person per day Galapagos Naturalist Guide: US $7 per person per day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Ecuador and Galapagos - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
Exceptional trip. Daniel, our Tour Manager, was exceptional, highly knowledgeable on all aspects of the culture, the animals, the terrain.!
Sultana V.
Best trip ever!!! While it was independent- the hand offs in moving day to day were very organized and well orchestrated. The naturalist assigned was very informative and the crew on the boat the Legend was wonderful. Our group got along so well we put together a goggle drive and shared pictures.
Anne H.
Paul was an exceptional guide, and I wanted to make sure to take the extra time to write this to you all. He went so above and beyond for every single person on the trip, including me. He always made sure I had vegetarian options, and then when my phone got fried in the Galapagos, he bent over backwards to help me get it fixed in Quito. He was funny and witty and kept all of us informed and entertained and laughing and smiling. He helped create a great group dynamic and we all had such a great time with each other and with him. Paul is the best tour guide I have ever had and if I have guides even mostly as good as him, I will be the luckiest person. Paul is amazing and made me fall in love with Ecuador. He is so proud of his country and can't wait to show us everything. He also is extremely savvy with logistics I could NOT believe how capable he was of all the flights and buses and boats and canoes, I mean literally Paul was canoeing for us on the Amazon. He is extraordinary.
Cheryl P.
I am writing to express my sincere appreciation for the outstanding service provided by our group manager, Javier, during my recent tour with your company. From the very beginning, Javier demonstrated exceptional professionalism, warmth, and dedication. They ensured that every member of our group felt welcomed, informed, and well taken care of. Whether it was coordinating logistics, offering helpful insights about each destination, or handling unexpected situations with calm and confidence, Javier consistently went above and beyond. Their enthusiasm and genuine passion for their work created a positive, enjoyable atmosphere throughout the trip. It was clear that they cared deeply about making the experience memorable for everyone, and their efforts did not go unnoticed. Because of Javier's outstanding leadership and the smooth, enjoyable experience overall, I will gladly recommend your company to others and look forward to traveling with you again in the future.
Bart M.
This was my first experience with Gate 1, and I will be back! I would first like to bring attention to our tour guide Javiar; he was amazing! I cannot recommend him enough. He was so knowledgeable about any question that was asked, he was incredible at translating all the time and must be one of the calmest and patient people I've ever met. I will be back just because of him. Yes, the experience was incredible, but it wouldn't have been as amazing without Javiar! This was a great trip to see a lot of the highlights Ecuador has to offer. I felt like the amount of time we spent at each location was just perfect. I can't wait to go on more tours!
Hannah S.
Our trip was very good. We had the best Tour Manager, Giovanna, who was not only knowledgeable, but also very kind and helpful.
Tahmina S.
This was my first trip with Gate 1, and I had the best time. The logistics were very smooth. All the pickups and guides were very nice and knowledgeable. The Galapagos guide (Francisco) was fantastic. His passion for conservation was inspirational. I would go back and tell my friends and families about it.
Kuimeuy W.
Our journey through Ecuador and Peru was truly transformative, thanks in large part to our extraordinary guides, Wilson and Ronald. Both brought exceptional knowledge of their country's history, geography, and biodiversity, along with a deep, personal understanding of the indigenous cultures that shaped these lands. Their firsthand experiences growing up within these traditions allowed them to share not just information, but living stories-giving our group a rare and meaningful glimpse into the beliefs, customs, and spiritual heritage of the indigenous communities. Beyond their remarkable expertise, what set Wilson and Ronald apart was their genuine care and dedication to the well-being of every traveler.
Judy H.
Our trip was fantastic! Our guide Marco was top notch. He accommodated our every need. He is a wealth of knowledge with history and stories of all the areas we visited. He gave us just the right amount of information about upcoming plans so that we weren't overwhelmed. It was a very active, busy trip with many modes of transportation, but we loved every minute of it. Thanks, to Marco & Gate 1.
Linda E.
I wanted to take this opportunity to recognize our Guide Paul from Ecuador. He was absolutely superb and, in my opinion, made this trip a wonderful experience for the entire group. Paul is a really wonderful, warm, kind and caring person and he took the time and trouble to get to know each one of us and find out ways to support us during this trip. In the end, because of Paul's generosity and support, all 19 of us enjoyed being with each other and came together like one large happy family. I will always remember this trip and the way that Paul helped us create connections between everyone. Bravo Paul!
Mallika A.
The trip was fantastic. Tour guide Giovonna could not have been more accommodating to our every need. She even provided local candies on the bus after rest stops. Accommodations were exceptional and we enjoyed every lodge. The meals provided were very good and provided wonderful selections. I would advise travelers to consider this itinerary.
Mary R.
I wanted to follow up on a recent tour, the "5 Day Amazon Express". Ecuador is one of my favorite countries I have traveled to, and this trip was no exception! Part of what made the trip so enjoyable was the fantastic guide, Marco. He is very knowledgeable about Ecuador's history, the wildlife and the local customs. In addition, his proactive handling of route changes due to road closures helped ensure the trip went well. Marco's calm and resourceful demeanor despite dealing with unexpected road closures not only solved the problem, but he was also able to accommodate everyone by adding additional experiences during our trip which made for a positive travel experience. The short Amazon Express trip was really enjoyable with a great group, and Ecuador is a highlight in my travel experiences. I hope to visit again on another Ecuador tour to different locations.
Gretchen L.
Trip was awesome and memorable! Tour guide Paul and driver Hermes are the best! Paul very knowledgeable about his history. Hermes great and safe driver! Both are always smiling, readily available, full of surprises! Ecuador is a beautiful country to visit.
Genevieve B.
This was my first experience with Gate 1 Travel and I can't say enough about the level of service that was provided. Our tour manager Daniel was exceptional. His level of knowledge and professionalism was above the best I've seen. He was involved in the trip every step of the way and made sure that everyone was well taken care of, comfortable and having the best trip they could have. Even though we had multiple roadblocks, he found a way around and made us feel like it was supposed to happen that way. He knew everyone on a first name basis on the very first day. Everyday brought a new adventure better than the day before. Our bus driver Fernando was also excellent and safety minded. I will never forget this trip and how it made me feel. Thank you Daniel, and thank you gate one travel!
Kimberly H.
Our trip was fantastic! We enjoyed our visit to Ecuador. The Galapagos was the best part of the trip. Our naturalist guides, Peter and Darwin, were so knowledgeable and friendly. The hot springs in Papallacta were very relaxing along with the massage. The Amazon rainforest was such a great adventure. Our tour manager Wilson was one of the best we've ever had! He was very knowledgeable and so organized getting us through all the different modes of transportation. I would definitely recommend this trip to anyone with the comment that it is a very active trip.
Laura M.
This trip to Ecuador was my 16th with Gate 1. All your/my tour managers have been excellent. However, my wife and I are compelled to note that Paul was our very best so far. Super friendly, caring and knowledgeable. Not only did he serve as the tour manager but also as the local guide for our daily visits. He even accompanied the group for end-of-day outings to ensure our safety and comfort. We cannot say enough good things about Paul. Would certainly consider another visit to Ecuador if it were guaranteed that he would be the tour manager again. Paul is a gem; an asset to Gate 1 Travel.
Pedro C.
The Ecuador trip was absolutely OUTSTANDING, probably the best Gate 1 tour so far, because ALL of the experiences were so different: the Galapagos, the Quito/Andes area, AND the amazing Amazon Rain Forest. All the hotels were superb and the food uniformly excellent for every meal. Best of all was our Tour Manager Daniel who went above and beyond our expectations to make us feel safe and pampered every minute of every day! it was fun to have our local guide Alejandra be so well connected family-wise and well informed of the areas we visited.
Carole N.
The Ecuador Trip was wonderful from start to end. Our tour Guide Marco was amazing! He had the ability to share his country's history with ease. He showed understanding and compassion in situations that arose, humor, funny and very respectful. He was engaging with every person on this trip and interested in knowing about each person. Our driver Alexi was an amazing driver, respectful and funny. We were fortunate, with the personalities of the people on this tour. We quickly became friendly and more of a family looking out for each other and enjoying each other's company. The hotels were beautiful, the staff very friendly and the food absolutely delicious. At sit down meals presentation of meals was incredible! As usual, Gate 1 didn't disappoint. I enjoyed all the activities offered on the trip. Very happy to have been on this trip, but more so with this specific tour with Marco and the group of people on it.
Nilsa M.
I have been very impressed by ALL the tour guides we have encountered on our Gate 1 travels but out tour guide in Ecuador was above and beyond. He really made the trip amazing from start to finish. Very professional, accommodating, knowledgeable, funny, charming, I honestly can't say enough about him. Thank you for making this memorable trip even more memorable Jose!!
Vicki L.
Our Tour Manager, Giovanna is an Ecuadorian National Treasure. Her attention to detail, organizational skills, and overall passion for her country is outstanding. Her interaction with others our entire trip was one of respect and admiration. She is very well received and so in turn, so was our tour group. I highly recommend she receives either a huge raise and/or bonus! She is that great! This was a trip of our lifetime, we have never experienced anything like it before. The bar is pretty high up for future expectations but, we are interested in travelling with Gate 1 again, hopefully soon.
Alicia O.
This was my first trip with Gate1, and it was an amazing one. My mother booked it and we had our first mother daughter trip together. Everything was planned so well and the organization made us feel safe and well taken care of. Antonio is an amazing tour guide. He went above and beyond and truly made us feel like part of the family. My mom had fractured her ankle prior to this trip, and he made sure to accommodate and assist her everywhere she needed. I saw the same care offered to everyone else. Mario is an amazing driver, especially with all the elevation changes and turns. The whole tour group was in awe of his skills. Octavio at Itamandi lodge was the best guide for the rain forest, it was very authentic, and he made us feel very comfortable. We got rained out on the night rain forest walk, but they made sure to fit it in somehow by walking around with flashlights around the lodge and finding animals and insects. All the hotels were great, and my only feedback is that I wish I had extra time at the Termas resort. Antonio did his best to get us there as early as possible, which I appreciated because it was an amazing resort, especially the hot springs. We would've loved staying there an extra night to take advantage of the facilities.
Sonal T.
This one of the best travel experiences my boyfriend and I had ever had. This was our first time to travel with Gate 1 but definitely not our last. We were so impressed with the Communication, knowledge, and care of all of the following people: Antonio, Octavio, Nixon, and Berta. Also, we felt totally safe at all times on the road with Mario as our driver. We are very much on a savings plan for our next trip with Gate 1 due to the professionalism, care, and communication that we received the entire time.
Lisa M.
Wanted to let you know that this was one of the best trips we have ever been on with Gate 1. Very diverse areas of Ecuador was a great experience; the itinerary was full of extremely interesting exposure to the country/culture/people. A key to our experience was the engagement of a very passionate tour director - Wilson. He tended to every detail to ensure all the logistics happened as planned; there were a lot of moving pieces to manage throughout the trip. He was perfecto!!! Wilson is a tremendous ambassador for his country (Ecuador)- full of knowledge on most any topic and a great communicator possessing a great wit and a comfortable demeanor in dealing with the group. We enjoyed his company and learned a great deal. He was fun to be with. He made the difference in creating our great trip experience. Gate 1 is fortunate to have someone as talented as Wilson on the team. He is very well connected and respected by most all the locals at all places we visited. He is focused on ensuring all goes well with trip logistics, our satisfaction and safety. We were in good hands on a great trip. We just booked our next Gate 1 trip!!
Barbara C.
This was a trip of a lifetime and met all expectations. Tour manager Wilson went above and beyond to be sure we had a great time. He is so knowledgeable and enthusiastic about his country which engaged us at all times. He is so personable, and it really showed at each location because all the locals we encountered just smiled and were so glad to see him and our group. He is well-connected with the locals and their culture. He was always checking to be sure we had everything we needed and very clear with instructions and what was next on the itinerary. Wilson is a great asset to Gate 1 because of all these things. He has a great sense of humor and was entertaining with facts and stories. We were a very small group which gave us even more time to get to know Wilson and chat during and after dinners especially. He was simply the BEST! To use one of his favorite words...the trip was PERFECTO! Gate 1 should be proud to have such a wonderful, valuable employee. He made the trip! This was my second trip with Gate 1 and he, by far, was the best of the 2 tour managers. Because of that, I will definitely take more Gate 1 trips and hope your other tour managers are of the same quality and enthusiasm.
Cath W.
I want to give a special appreciation to Giovana, our tour guide while in our recent 13-day trip to Ecuador in April. She was very attentive to all our needs and gave great background information at all our destinations: the Galapagos islands, Guayaquil, Quito, Papallacta, and the Amazon basin. She enjoyed talking with us around the table after we had finished our meals. She also made sure we had some free time to do a little shopping after we had finished our local tours. Jeanine, the naturalist on Isabella, and Shonshu, the naturalist at Sacha lodge, were wonderful guides. Lots of interesting information on each of our tours.
Philip W.
i just returned from the 5-day Amazon Express. It was excellent. Javier, our tour guide, was wonderful. He handled everything. At every meal he assisted the waiters to make sure the food was given to the correct person. He was constantly telling us interesting facts about Ecuador. He made the whole experience perfect. Our driver, Hermes, was fun to be around and he seemed to enjoy all the activities we did. Octavio, the guide at the Ecolodge, was an expert in all the local plants and animals. He showed us so many things and obviously took great pride in the native village we visited. The whole trip was perfectly staffed.
Alan F.
Our trip was absolutely wonderful. Our guide, Marco, was the best. He was so attentive to everything. The trip was well organized, very informational, exciting, etc. The hotels were all superb quality. The food was superb. The tours were all great. We couldn't be more positive about our experience in the Galapagos, Quito and Amazon jungle. WOW does not adequately describe our experience, We would HIGHLY recommend this trip to friends and family and HIGHLY recommend MARCO to lead the tour.
Ann V.
The first time I saw a documentary of the giant tortoises and blue-footed boobies in the Galápagos, I knew I had to get there to see them for myself. The Galápagos islands delivered in every way. Glamping at Scalesia Lodge was extra special too. All amazing! I would have liked to stay a day or two longer, but there was so much more in store for us to see in Ecuador. All of the mainland cities we visited were vibrant and very interesting. The Ecuadorian Amazon was also a glorious adventure and surprise for me. Seeing all of the colorful wildlife there and learning about the Kichwa customs, scouting talents and cuisine (shout out to Shanshu, Jerry, Erica and Luisa) was a bonus. Getting to the beautiful Sacha was an experience on its own. And last but certainly not least, the Master of Ceremonies, Paúl, outdid himself. As our Tour Manager and Naturalist Extraordinaire, Paúl was spectacular in every way! In my opinion, the TM can make or break a trip and he made it in spades! Paúl's love and knowledge for his home country was inspiring. His kindness, humor, and patience with us on a VERY busy schedule made it extra fun and memorable. He related so well with the teenagers on the trip all the way up to us oldies. I travelled solo and met my good friends there. I felt very safe and comfortable being by myself under his watch. He always checked up on everyone. The daunting movement of this trip is no small feat, and it was flawlessly organized and handled by Paúl. I also loved all of Paúl's little surprises along the way. Paúl said this trip was a "not a vacation, but an adventure" and that statement tracks. Big effort with BIG rewards. It is so worth it! Shout out also to Javier (our main driver) who delivered on the KFC bucket picture for me. And thank you to all, including the hosts/hostesses that opened up of their private properties to expose us to a local slice of Ecuador. I learned so much and the food was delicious. This trip was very special for me and I will never forget it.
Sara G.
I just wanted to say that our guide, Wilson, and our driver, Hermes, were AMAZING! I have been on several escorted Gate1 tours and Wilson was the best guide we've had so far. He was extremely friendly, funny, knowledgeable, and organized. He also challenged us to try new things so that we could have the best experiences possible, especially when explaining local cuisine, including traditional dishes and indigenous plants and fruits. Our driver, Hermes, was super friendly, always literally lent a hand to help us in and out of the bus, and always had an antibacterial spray available for us when we got back on the bus. His driving was impressive, as he safely navigated the cliff-side roads, and he expertly got us up a cobblestone hill on a rainy day when we needed to get to Hotel Papagayo for lunch. Thank you, to both of them, for making this such an enjoyable and memorable experience!
Amanda M.
I just wanted to add a few words about our tour guide, Marco. This was my 12th Gate 1 tour, and Marco was the best tour manager I've had the pleasure of travelling with. We arrived a day early, yet he contacted us in our hotel room to suggest activities and provide safety recommendations. On tour, he was thorough, clear with directions, eager to address concerns, and always attentive to the needs of his "family". He was available "25/8", his term and he meant it. He did everything, including playing the role of local guide everywhere we went. I can't praise him enough. He went above and beyond, friendly and welcoming to all, simply a pleasure to be around, and a fantastic ambassador for Gate 1 Travel. Thank you for sharing him with us.
Thomas F.
Overall, we enjoyed the Ecuador tour, and it exceeded our expectations. We had an exceptional Tour Manager Daniel. He is by far the best Tour Manager we ever gotten on a Gate1 tour. He is very experienced, detailed, well-organized, knowledgeable, and friendly. His leadership skills are very astounding. These are the exceptional leadership qualities that everyone would hope for in a Tour Manager. He was very instrumental for the successful enjoyable tour outcome. We departed late on the last day of the tour on a late 11.45pm flight, so we had an opportunity to explore Quito further. Daniel arranged a full day tour with a local tour guide for some of us to explore Quito, and it turned out to be awesome. Thanks, Daniel for for excellent help. With deepest appreciation, we wanted to express our upmost gratitude to Daniel for all the help he has given and the kindness he has shown. He has been an exceptional Tour Manger and has certainly made us very proud of Gate1.
Chap P.
Trip went well. Our tour manager Ivan, was very good. The three days in the Galapagos was the highlight for me.
Stephen S.
Our trip to Ecuador was fabulous. Marco was our tour manager, and he was the best ever! Marco has excellent group management skills, and his delightful personality and broad knowledge base enhanced our experience. Also, Marco has a wonderful sense of humor that made everyone comfortable and helped bond our diverse group. Marco went above and beyond to ensure that everyone had a great time. We really appreciated that the schedule was active and fairly busy. All of the local guides and naturalists were top notch. Our trip couldn't have been better!
Barbara B.
Our trip was amazing. My wife & I have travelled around the world and had many tour guides, but Javier was the best ever. He was so informative and went above & beyond throughout the trip. When Javier saw something interesting, he would point it out and even stopped at several roadside produce stands so we could sample some delicious Ecuadorian fruits. One day he gave us a card with some fruit to find in a city market. Javier then collected all this fruit and spent several hours preparing it so we could enjoy it with dinner. Our bus driver Alexis was also fantastic. He had several days of driving on winding roads through the Andes mountains in the rain. He made everyone feel safe, helped the passengers off the bus, and had hand sanitizers for everyone when we boarded the bus.
Scott M.
My trip to Ecuador was perfect. Beginning with our amazing and knowledgeable guide Jose, the accommodations, the local guides, food, and great places we visited. A special thank you to Jose who was so wonderful and helpful. I realize it's not an easy job keeping us moving and taking care of any problems along the way. He made my trip an adventure I'll never forget. This was my 1st gate 1 trip and I'm looking forward to more trips with your company.
Julie E.
Was Marvelous. Our tour guide Javier was so wonderful. So impressed about how well organized and beautiful everything was. Normally I travel on my way but I had a lovely experience with our group.
Montserrat F.
Hi there...just returned from the 8-Day Ecuador trip with Jose. It was one of the most rewarding trips for me...I LOVE being out in nature. The hot springs, floating down the Amazon on a raft...I had to pinch myself to believe it was real. It was one of the most active trips, which was fine. The hikes in the Amazon were great for working off the incredible food. The places that we stayed were....so far beyond expectations. Thankful that Gate 1 has the pull to provide these types of places on a Classic Tour. I kept up a daily facebook posting for my family and friends and people were blown away by the trip...they kept saying it is now on their bucket list! Jose was obviously incredible...his experience, joy, amazing energy and true care for the folks on the trip...he knew our names right away and used them often. I don't know how Gate 1 consistently has such wonderful guides...but thank you. That really makes the trip. He provided lots of suggestions for free time...I did take the gondola up to the top of the mountain and it was beautiful. The people at each of the places we stayed were so helpful, serving and pleasant. Staff in the Amazon resort were a blast of fun. Thank you once again for just blowing my socks off and truly giving me more of the world for less!! 21 days in South America with your 5-Day Colombia trip, 10-Day Rio, Iguazu and BA trip and 8-Day Ecuador trip back to back. It was just right. (I threw in 2 day in Panama between Colombia and Rio...since the plane route went that way) and Day trip to Uruguay from BA, leaving one day early from BA for Ecuador because I had already spent time there on the Patagonia trip. It all fit together perfectly...very thankful for that!
Catherine R.
Our tour manager, Paul, did an exceptional job. He was organized, patient, knowledgeable, passionate, and helpful, and he really made the trip easy and fun. I can't say enough good things about him! This was my first Gate 1 trip, and I will definitely book more!
Nicholas L.
Cynthia, our Tour Manager - I would like to sincerely thank Cynthia's exceptional services for an amazing tour. She went above and beyond to make sure we had a great time in Ecuador/Amazon. Her professional knowledge, expertise, enthusiasm and effort made our travel experiences seamless and stress free. We have learned about so much about Ecuador. She is the best tour manager we have had ever!
Man W.
Antonio was a truly remarkable guide for us in the Galapagos islands, Amazon rainforest and the Andes. You could really tell Antonio has a love for his country as he shared with passion the many historical landmarks, the animals, fish, birds and butterflies unique to Ecuador. Antonio is a great people person and problem solver. He went the extra mile, over and beyond, to help us with anything. We had an incredible time, and Antonio played a big part in making that happen. Can't wait for our next Gate 1 adventure.
Eric H.
Our trip to Ecuador was really good. We cannot say enough about our tour guide, Giovanna - she was fabulous with personality, knowledge and caring for us. Top notch!!! Our driver, Hermes, was beyond great, especially with the roads he had to drive. We've never seen so many mountains with curves, steep inclines and downward roads and he kept us safe!!!! He's a keeper. This was our 20th trip with Gate 1, and we are so appreciative of all the behind-the-scenes work the company and employees do. We've never been disappointed. Thanks to everyone.
Richard H.
Absolutely Wonderful! Javier, our tour guide, was so well planned and kept us safe wherever we went!!! Loved all the places we visited! We went home tired and smiling!!
Lynn W.
This was the most amazing trip I have ever taken! Antonio started the trip by welcoming us to the most beautiful country in the world and he was right! Ecuador is spectacular and Antonio was the perfect guide. He was well informed, fun, and kind. He learned all our names and made us feel like family. He was able to answer any questions that we had with ease. I felt safe the entire time which is especially important as a female solo traveler. Antonio made sure we were all included in each activity and at meals. Javier is the best driver I have ever ridden with. Those streets and traffic and tight corners were no joke and Javier handled everything with ease and never even got flustered (which I would not have been able to in his place)! The tour itself was the perfect combination of history and man-made beauty and nature. I especially enjoyed the nature aspects of the tour. I could have stayed in the rainforest for much longer! Thank you so much to Antonio and Javier for making this trip so memorable and incredible! I will be back for more Gate 1 trips soon!
Natalie S.
My trip to Ecuador was perfect. The tour manager, Giovanna, was so friendly and educational. She kept us all appropriately informed about all aspects of the trip as we traveled. The driver, Alexis, was helpful and careful, as the roads, although generally good, were dotted with true hazards. The Itamandi lodge, the food, the activities and staff were beyond imagination. I was surprised with how clean everything was at the lodge and how organized. I appreciated that Giovanna was with us every step of the way. The thermal spa at Termas was a first for us. I wish we had about 4 extra hours of daylight there, but it was an express trip and I can't figure out a way it could have been accomplished while still getting the best of the Amazon and Center of World. So, it was just a perfect trip. This is one of our favorite trips. I think having Giovanna meet us at and return us to the airport along with her being so enthusiastic and sweet just really added to the journey.
Donna W.
During the last 13 years I have travelled with different companies. So, for my 70-th birthday I decided to visit Ecuador. This was the best organized, most educational and adventurous trip I have ever had. Additionally, Wilson was the best tour director/guide I have ever had! He genuinely cared about well-being of each and every member of our group and did his best to show us his beloved country, Ecuador. His knowledge about the country's history, local customs and fauna and flora is endless. There was not a single question that Wilson was not prepared to answer with encyclopedic precision. I also appreciated his great sense of humor. Wilson set the bar high in terms of what I expect from tour director/guide. I also would like to acknowledge our excellent bus driver Israel. He took us through the winding roads on the Andes as smoothly as it was possible and was always very helpful throughout our trip. Thank you Gate 1 for making my 70-th birthday so memorable!!! I really appreciated the surprise birthday party Our tour manager, Wilson went above and beyond to ensure our safety and that we were having fun and enjoying the trip. His knowledge of Ecuador and pride in his country were obvious and he took great care to make sure that all of the logistics were taken care of each day. He not only was our TM, but often the guide for various adventures and I cannot speak highly enough of his attention to detail, humor, kindness and making the trip enjoyable for everyone. Almost every day Wilson had a little surprise for us in the way of a new fruit to try in the market, a special sight to see, a little gift like a bracelet made of palm seeds or a certificate with our name vouching that we stood on the equator. Wilson encouraged us to try new things and by the end of the trip all of the tour group felt like family. The hotels that we stayed in were extremely nice, especially in the Amazon and Riobamba and the porterage of our luggage each day was seamless everywhere. Everything was taken care of for us. The instructions for each hotel arrival and departure, the tours and daily itinerary were always clear. Wilson made sure drinking water was always available and he and our bus driver, Rocque made sure the cooler in the bus was stocked with it.
Lyudmila L.
The trip was amazing! Gate 1 never fails to provide fantastic itineraries and wonderful accommodations. With expert guides leading the way, I learned so much about Ecuador and its importance to the rest of the world.
Louisa F.
Our trip to Ecuador was great!. Like other Gate 1 adventures we have been on, everything exceeded our expectations. The itinerary, the accommodations, the food and especially the tour manager and bus driver were wonderful. Our tour manager, Wilson went above and beyond to ensure our safety and that we were having fun and enjoying the trip. His knowledge of Ecuador and pride in his country were obvious and he took great care to make sure that all of the logistics were taken care of each day. He not only was our TM, but often the guide for various adventures and I cannot speak highly enough of his attention to detail, humor, kindness and making the trip enjoyable for everyone. Almost every day Wilson had a little surprise for us in the way of a new fruit to try in the market, a special sight to see, a little gift like a bracelet made of palm seeds or a certificate with our name vouching that we stood on the equator. Wilson encouraged us to try new things and by the end of the trip all of the tour group felt like family. The hotels that we stayed in were extremely nice, especially in the Amazon and Riobamba and the porterage of our luggage each day was seamless everywhere. Everything was taken care of for us. The instructions for each hotel arrival and departure, the tours and daily itinerary were always clear. Wilson made sure drinking water was always available and he and our bus driver, Rocque made sure the cooler in the bus was stocked with it.
Peter L.
The trip to Quito, the Galápagos Islands and Guayaquil was nothing short of amazing! The country is beautiful and the Gate1 tour guides and naturalist showcased It expertly. Thanks to James in the Galápagos Islands, I got to see all the animals that I was hoping for and had a fun work out exploring a cave, going on short hikes and swimming at a gorgeous private beach with sea lions as companions...perfection! The middle of the World experience gave me the shivers; its mind boggling when you get to the top of the tower and get your picture taken with a volcano behind you! Wilson, the local tour guide, was always on hand to make sure we got ample explanations and suggestions. The malecón, sea wall, in Guayaquil was a nice surprise and again the local guide gave us a walking tour that covered a lot during what little time we had there. We appreciated the on-time pickups and drop offs at the airports, too. The vans were comfortable along with great bus drivers who were helpful and pleasant. I brought back beautiful memories that I'll be sharing with family and friends for a long time to come, believe me. Thank you for your assistance with our reservations; you got the adventure started!!! My travel companion, Peggy, also shares my opinion.
Magaly C.
My trip to Galapagos and the Amazon was amazing. The choice of places to see, the modes of travel, the accommodations, the activities all provided a variety of what Ecuador has to offer as well as challenging hikes. Our guide Marco was amazing in keeping us on time for what came next, the local guides were phenomenal, and the mix of travelers also made the trip interesting. My favorite part was searching for cayman at night on the lake at Sacha Lodge. When our guide shined the light on the cayman we found, it was like a kaleidoscope of colors facing us on the lake! The food was incredible, and my only recommendation is to offer small plate sizes in addition to regular portioned meals. It was too much to eat for me, but it tasted fabulous and a couple of times I had to choose between feeling guilty leaving the impression I didn't like the food when I left some on my plate or feeling overly full. Overall, the trip definitely exceeded my expectations and has created a lifetime memory.
Christine G.