13 Day Rhine River Cruise with Lake Region & Swiss Alps
From
$4219
Land Only
$5389*
Air & Land
Hotels/Plans Available for Departure Dates
| Cabin E | ||
|---|---|---|
| Hilton Lake Como | Como | |
| Grand Hotel Bristol | Stresa | |
| Astoria Hotel | Lucerne | |
| Monarch Princess | ||
| Cabin D | ||
|---|---|---|
| Hilton Lake Como | Como | |
| Grand Hotel Bristol | Stresa | |
| Astoria Hotel | Lucerne | |
| Monarch Princess | ||
| Cabin C | ||
|---|---|---|
| Hilton Lake Como | Como | |
| Grand Hotel Bristol | Stresa | |
| Astoria Hotel | Lucerne | |
| Monarch Princess | ||
| Cabin B | ||
|---|---|---|
| Hilton Lake Como | Como | |
| Grand Hotel Bristol | Stresa | |
| Astoria Hotel | Lucerne | |
| Monarch Princess | ||
| Cabin A | ||
|---|---|---|
| Hilton Lake Como | Como | |
| Grand Hotel Bristol | Stresa | |
| Astoria Hotel | Lucerne | |
| Monarch Princess | ||
| Suite | ||
|---|---|---|
| Hilton Lake Como | Como | |
| Grand Hotel Bristol | Stresa | |
| Astoria Hotel | Lucerne | |
| Monarch Princess | ||
Select a Date to Book
Select a Date to Book
|
2026 Dates & Prices
Single Supplement: $2050
|
|||||||
|---|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Hotels | Land Only | Air & Land |
|
|
Amsterdam | Monarch Princess | $4219 | $5209* | |||
| Basel | Monarch Princess | $4219 | $5389* | ||||
| Amsterdam | Monarch Princess | $4319 | $5389* | ||||
| Basel | Monarch Princess | $4319 | $5869* | ||||
|
|
Amsterdam | Monarch Princess | $4469 | $5459* | |||
|
|
Basel | Monarch Princess | $4569 | $5329* | |||
|
|
Amsterdam | Monarch Princess | $4569 | $5529* | |||
|
|
Basel | Monarch Princess | $4699 | $5669* | |||
| Amsterdam | Monarch Princess | $4419 | $5429* | ||||
|
|
Basel | Monarch Princess | $4449 | $5169* | |||
|
2026 Dates & Prices
Single Supplement: $2250
|
|||||||
|---|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Hotels | Land Only | Air & Land |
|
|
Amsterdam | Monarch Princess | $4619 | $5769* | |||
| Basel | Monarch Princess | $4619 | $5629* | ||||
| Amsterdam | Monarch Princess | $4719 | $5639* | ||||
| Basel | Monarch Princess | $4719 | $6269* | ||||
|
|
Amsterdam | Monarch Princess | $4869 | $5669* | |||
|
|
Basel | Monarch Princess | $4969 | $5819* | |||
|
|
Amsterdam | Monarch Princess | $4969 | $6769* | |||
|
|
Basel | Monarch Princess | $5099 | $5949* | |||
| Amsterdam | Monarch Princess | $4819 | $5499* | ||||
|
|
Basel | Monarch Princess | $4849 | $5899* | |||
|
2026 Dates & Prices
Single Supplement: $2350
|
|||||||
|---|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Hotels | Land Only | Air & Land |
|
|
Amsterdam | Monarch Princess | $4819 | $6109* | |||
| Basel | Monarch Princess | $4819 | $5809* | ||||
| Amsterdam | Monarch Princess | $4919 | $5819* | ||||
| Basel | Monarch Princess | $4919 | $6019* | ||||
|
|
Amsterdam | Monarch Princess | $5069 | $5989* | |||
|
|
Basel | Monarch Princess | $5169 | $6109* | |||
|
|
Amsterdam | Monarch Princess | $5169 | $6219* | |||
|
|
Basel | Monarch Princess | $5299 | $6179* | |||
| Amsterdam | Monarch Princess | $5019 | $6029* | ||||
|
|
Basel | Monarch Princess | $5049 | $5769* | |||
|
2026 Dates & Prices
Single Supplement: $2550
|
|||||||
|---|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Hotels | Land Only | Air & Land |
|
|
Amsterdam | Monarch Princess | $5019 | $6169* | |||
| Basel | Monarch Princess | $5019 | $6189* | ||||
| Amsterdam | Monarch Princess | $5119 | $5979* | ||||
| Basel | Monarch Princess | $5119 | $6139* | ||||
|
|
Amsterdam | Monarch Princess | $5269 | $6069* | |||
|
|
Basel | Monarch Princess | $5369 | $6369* | |||
|
|
Amsterdam | Monarch Princess | $5369 | $6329* | |||
|
|
Basel | Monarch Princess | $5499 | $6259* | |||
| Amsterdam | Monarch Princess | $5219 | $6819* | ||||
|
|
Basel | Monarch Princess | $5149 | $5689* | |||
|
2026 Dates & Prices
Single Supplement: $2650
|
|||||||
|---|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Hotels | Land Only | Air & Land |
|
|
Amsterdam | Monarch Princess | $5219 | $6369* | |||
| Basel | Monarch Princess | $5219 | $6389* | ||||
| Amsterdam | Monarch Princess | $5319 | $6389* | ||||
| Basel | Monarch Princess | $5319 | $6339* | ||||
|
|
Amsterdam | Monarch Princess | $5469 | $6769* | |||
|
|
Basel | Monarch Princess | $5569 | $6569* | |||
|
|
Amsterdam | Monarch Princess | $5569 | $6399* | |||
|
|
Basel | Monarch Princess | $5599 | $6569* | |||
| Amsterdam | Monarch Princess | $5419 | $6429* | ||||
|
|
Basel | Monarch Princess | $5349 | $5889* | |||
|
2026 Dates & Prices
Single Supplement: $3200
|
|||||||
|---|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Hotels | Land Only | Air & Land |
|
|
Amsterdam | Monarch Princess | $6219 | $7579* | |||
| Basel | Monarch Princess | $6219 | $7259* | ||||
| Amsterdam | Monarch Princess | $6319 | $7189* | ||||
| Basel | Monarch Princess | $6319 | $7339* | ||||
|
|
Amsterdam | Monarch Princess | $6469 | $7269* | |||
|
|
Basel | Monarch Princess | $6569 | $7569* | |||
|
|
Amsterdam | Monarch Princess | $6569 | $8369* | |||
|
|
Basel | Monarch Princess | $6399 | $7159* | |||
| Amsterdam | Monarch Princess | $6419 | $7389* | ||||
|
|
Basel | Monarch Princess | $6299 | $7019* | |||
Not Included:
Optional shore excursions, optional tours and gratuities (unless otherwise specified).
Additional Information:
Land/Cruise only price does not include arrival/departure transfers.
Milan Linate Airport transfers available at an additional cost.
Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. There are no elevators or chair lifts on board. Kindly refer to our Terms for additional information.
While on the cruise, passengers are subject to the cruise line Terms & Conditions which can be viewed at Terms & Conditions. Passengers are responsible for reviewing these terms, including all fitness-to-travel requirements and restrictions.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page. Also consult our Health page for information on vaccines and documentation required for entry.
Is This Trip Right for You?
River Cruise Package Includes
- Flights New York-Milan, Amsterdam-New York or vice versa
Other departure cities available. Click on date of departure for selection and prices - 11 nights accommodations
- 2 nights Stresa or Como
- 2 nights Lucerne
- 7 nights Monarch Princess
- River port charges of $190 per person
- Cruise & hotel porterage
- All transfers included only with airfare purchase on package arrival & departure datesâ€
- 25 meals: 11 breakfasts, 6 lunches, 8 dinners
- Cruise director & activities host throughout cruise
- Tour manager in Lake Region & Lucerne
- Services of local guides
- Shore excursions as per itinerary
- Entrance fees per itinerary
- Tips for porters, wait staff & local guides on included services
- Comfortable wireless earphones for enhanced touring during excursions
Special Features
- Embark on a scenic cruise in the Lake Region
- Explore Lucerne with its pristine lakeside setting and gorgeous mountainous panorama
- Walk the cobbled streets of tiny Breisach, a town that dates back over 4,000 years
- Visit the Alsace capital of Strasbourg, designated a UNESCO World Heritage site
- Stroll the lanes filled with quaint wine taverns in the lively village of Rüdesheim
- View the mighty Lorelei Rock named for the siren "Lorelei" rising vertically from the waters
- Discover 2000-year-old Koblenz, with its superb Romanesque architecture
- Sail on the legendary Rhine to Cologne, capital of the Rhineland
- In Amsterdam, board a glass-top boat and cruise the winding canals
River Cruise Features & Amenities
- Wine and beer with dinners
- Early riser breakfast in addition to buffet breakfast
- Complimentary Wi-Fi access in public areas
- Self-serve coffee and tea station
- Lounge serving premium spirits
- Fitness center and daily morning exercises
- Non-smoking ship interior
- Shore excursions conducted exclusively in English
†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel
Not Included:
Optional shore excursions, optional tours and gratuities (unless otherwise specified).
Is This Trip Right for You?
| The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.
|
| The number of participants may vary during your tour as we accommodate travelers arriving and departing at different points in the itinerary.
|
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Ascend the world's steepest cogwheel railway as it winds up through lush meadows carpeted with Alpine flowers, past sparkling mountain streams and fascinating rock faces to Mt. Pilatus. After admiring splendid views of the Bernese Oberland and the snowcapped Swiss peaks from the summit at nearly 7000 feet, descend by aerial cableway and return to Lucerne.
Nov-May and in the event of adverse weather, the cogwheel will be replaced by the aerial cable car.
Approximate tour duration is 4 hours. Expect 1 hour of walking as well as considerable time standing.
| Day #5 | 01 Jan 2026 - 31 Dec 2026 | $122.00 |
| 15 Feb 2026 - 31 Dec 2026 | $122.00 |
Travel to Colmar, nestled in the heart of the Alsace region. Begin the walking tour in the heart of Colmar's Old Town. Stroll along the cobblestone streets, and marvel at the colorful half-timbered houses, and flower-adorned canals.Free time to explore on your own before returning to the ship.
Approximate tour duration is 4 hours. Expect 1.5 hours of walking as well as considerable time standing.
| Day #7 | 01 Jan 2025 - 31 Dec 2026 | $55.00 |
Heidelberg is one of Germany’s most scenic cities. For hundreds of years the city's medieval splendor has inspired some of the world's greatest artists and authors. This tour takes you through the city, with views of the historic Old Town, the expansive ruins of Heidelberg Castle, and the Neckar River. Fortunately, the city was spared from destruction during WWII, leaving buildings dating to the Middle Ages completely intact. Today, the city is a bustling, vibrant center for education and the arts, seamlessly blending the modern and the traditional.
Approximate tour duration is 4 hours. Expect 1.5 hours of walking as well as considerable time standing.
| Day #9 | 01 Jan 2026 - 31 Dec 2026 | $72.00 |
Join a guided tour of the dramatic Marksburg Castle, the only hill castle on the Rhine that has never been destroyed. The castle has been continuously occupied for over 700 years and houses a host of artifacts that bring the Middle Ages to life.
This tour will encounter some uneven surfaces, stairs, steps and significant slopes.
Approximate tour duration is 3-4 hours. Expect 2 hours of walking as well as considerable time standing.
| Day #10 | 01 Jan 2026 - 31 Dec 2026 | $61.00 |
Join a guided tour of the dramatic Marksburg Castle, the only hill castle on the Rhine that has never been destroyed. The castle has been continuously occupied for over 700 years and houses a host of artifacts that bring the Middle Ages to life.
This tour will encounter some uneven surfaces, stairs, steps and significant slopes.
Approximate tour duration is 3-4 hours. Expect 2 hours of walking as well as considerable time standing.
| Day #5 | 01 Jan 2026 - 31 Dec 2026 | $61.00 |
Heidelberg is one of Germany’s most scenic cities. For hundreds of years the city's medieval splendor has inspired some of the world's greatest artists and authors. This tour takes you through the city, with views of the historic Old Town, the expansive ruins of Heidelberg Castle, and the Neckar River. Fortunately, the city was spared from destruction during WWII, leaving buildings dating to the Middle Ages completely intact. Today, the city is a bustling, vibrant center for education and the arts, seamlessly blending the modern and the traditional.
Approximate tour duration is 4 hours. Expect 1.5 hours of walking as well as considerable time standing.
| Day #6 | 01 Jan 2026 - 31 Dec 2026 | $72.00 |
Travel to Colmar, nestled in the heart of the Alsace region. Begin the walking tour in the heart of Colmar's Old Town. Stroll along the cobblestone streets, and marvel at the colorful half-timbered houses, and flower-adorned canals.Free time to explore on your own before returning to the ship.
Approximate tour duration is 4 hours. Expect 1.5 hours of walking as well as considerable time standing.
| Day #8 | 01 Jan 2025 - 31 Dec 2026 | $55.00 |
Ascend the world's steepest cogwheel railway as it winds up through lush meadows carpeted with Alpine flowers, past sparkling mountain streams and fascinating rock faces to Mt. Pilatus. After admiring splendid views of the Bernese Oberland and the snowcapped Swiss peaks from the summit at nearly 7000 feet, descend by aerial cableway and return to Lucerne.
Nov-May and in the event of adverse weather, the cogwheel will be replaced by the aerial cable car.
Approximate tour duration is 4 hours. Expect 1 hour of walking as well as considerable time standing.
| Day #10 | 01 Jan 2026 - 31 Dec 2026 | $122.00 |
| 15 Feb 2026 - 31 Dec 2026 | $122.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. or Canadian citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies for US Citizens. For Canadian citizens, passport application are available at Canada Post locations, as well as at Service Canada Centres. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
|
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Switzerland - Switzerland tours visit areas of high elevation ranging from 5,905 feet to 10,135 feet. High elevation may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. Individuals that are affected by high altitude, should avoid over-exertion, drink extra water, abstain from alcohol, and eat lightly. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the US, Canada and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1's #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a "+" sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a "+" instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA/Canada or your US/Canadian cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| River Cruises - Internet access is provided onboard Monarch ships, but quality may vary depending on the location and while sailing. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
|
| Climate & Clothing |
| Italy - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Italy Average Temperatures: Fahrenheit | Celsius |
| Germany - Dress in layers so you can adjust to changing weather and transitions between indoor and outdoor spaces. For winter travel, bring a warm, weather-resistant coat, hat, gloves, and sturdy, non-slip footwear. In summer, bring a hat and sunscreen. Comfortable walking shoes are essential year-round, along with a lightweight waterproof layer for unexpected weather. Note that some religious sites require modest dress (shoulders and knees covered). Germany Average Temperatures: Fahrenheit | Celsius |
| Holland - Holland's climate is moderate year round. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Holland Average Temperatures: Fahrenheit | Celsius |
| France - Dress in layers so you can adjust to changing weather and transitions between indoor and outdoor spaces. For winter travel, bring a warm, weather-resistant coat, hat, gloves, and sturdy, non-slip footwear. In summer, bring a hat and sunscreen. Comfortable walking shoes are essential year-round, along with a lightweight waterproof layer for unexpected weather. Note that some religious sites require modest dress (shoulders and knees covered). France Average Temperatures: Fahrenheit | Celsius |
| Switzerland - Dress in layers so you can adjust to changing weather and transitions between indoor and outdoor spaces. For winter travel, bring a warm, weather-resistant coat, hat, gloves, and sturdy, non-slip footwear. In summer, bring a hat and sunscreen. Comfortable walking shoes are essential year-round, along with a lightweight waterproof layer for unexpected weather. Note that some religious sites require modest dress (shoulders and knees covered). Switzerland Average Temperatures: Fahrenheit | Celsius |
| River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| EUROPEAN RIVER CRUISES: Books Danube by Claudio Magris Between the Woods and the Water by Patrick Leigh Fermor Ballad of the Whiskey Robber by Julian Rubinstein Invisible Bridge by Julie Orringer The Case Worker by Gyorgy Konrád Fatelessness by Imre Kertesz Blue River Black Sea by Andrew Eames EUROPEAN RIVER CRUISES: Films The Sound of Music (1965) Amadeus (1984) |
| ITALY: Books Venice Is a Fish: A Sensual Guide by Tiziano Scarpa Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes Caesar: Life of a Colossus by Adrian Keith Goldsworthy Italy for the Gourmet Traveler by Fred Plotkin Medici: Godfathers of the Renaissance by Paul Strathern A Day in the Life of Ancient Rome by Alberto Angela The Adventures of Pinocchio by Carlo Collodi Roma: The Novel of Ancient Rome by Steven Saylor ITALY: Films The Great Beauty (2013) I Am Love (2010) Under the Tuscan Sun (2003) The Talented Mr. Ripley (1999) Life is Beautiful (1997) A Room with a View (1985) La Dolce Vita (1960) Three Coins in the Fountain (1954) |
| SWITZERLAND: Books William Tell by Friedrich Schiller The Swiss Family Robinson by Johann David Wyss Swiss Watching: Inside the Land of Milk & Honey by Diccon Bewes A Tramp Abroad by Mark Twain The Lions of Lucerne by Brad Thor Target Switzerland: Swiss Armed Neutrality in World War II by Stephen P. Halbrook Swiss History in a Nutshell by Gregoire Nappey Scrambles Amongst the Alps by Edward Whymper Why Switzerland? by Jonathan Steinberg SWITZERLAND: Films The Miracle of Bern (2003) The Swissmakers (1978) On Her Majesty's Secret Service (1969) Third Man on the Mountain (1959) Heidi (1937) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows "N/A". Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline "Record Locator" which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| River Cruise Docking Locations & Map - Amsterdam - Docking locations are strictly controlled by the river authorities and could be confirmed up to approximately 25 days prior to departure. If you are traveling independently to your ship, we recommend that you print the map and bring it with you to help you find your ship. Please note that the final docking location is determined by the Amsterdam Port Authorities and is subject to change, in which case, we will make every attempt to contact you with the new details. In the event you can not locate the ship please call the number of your ship below. |
| River Cruise Docking Locations & Map - Basel - If you are arriving to the port independently, go to the docking point. The final docking location is determined by the Basel Port Authorities and is subject to change, in which case, we will make every attempt to contact you with the new details. |
| Monarch Princess - If you do not have a Gate 1 Transfer to the ship, we recommend you telephone the ship reception on your embarkation day to receive the most recent & precise docking information. * Ship reception/Hotel Manager: +49 152 093 497 42 * Local office emergency number: +421 907 707 947 |
Monarch Princess 2026 Docking Locations in Amsterdam
Please find detailed descriptions of the river cruise ship docking locations in Amsterdam below. |
Monarch Princess 2026 Docking Locations in Basel
|
| Amsterdam River Cruise Docking Amsterdam Port Map: https://internal.gate1travel.com/shared/river-cruises/maps/amsterdam-ports22.pdf De Ruijterkade West Steiger (West Dock), IJ, Amsterdam, Netherlands, 1013 AA Amsterdam, Netherlands From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/3 mile to De Ruijterkade West Steiger. Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeWest.pdf Google Map: De Ruijetrkade West De Ruijterkade Oost (East Dock), De Ruijterkade, 1011 AC Amsterdam From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade. The docks are approximately 100 yards along the street. Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeOost.pdf Google Map: De Ruijterkade Oost Veemkade (Passenger Terminal), Veemkade, 1019 GW Amsterdam From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel less than half mile to the Passenger Terminal. Veemkade docks are located behind the Terminal building. Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Veemkade.pdf Google Map: Veemkade Javakade, Javakade, 1019 RT Amsterdam From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel a half mile passing the Passenger Terminal on your left. Turn left onto Javabrug (Java Bridge) and cross the bridge. At the end of the bridge, turn left onto Javakade. Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Javakade.pdf Google Map: Javakade Coenhaven, Westerhoofd 5, 1013 BS Amsterdam The dock is located approximately 4 miles from the Central Rail Station. If you have not purchased a transfer from Gate 1 Travel, it is advisable to take a taxi to the port. From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade (S100). After 1.5 miles, make a slight left onto Tasmanstratt (S101) and follow the road making a slight right onto Nieuwe Hemweg (S101, continued). After 1.6 miles, turn right at Vlothavenweg and continue 1/2 mile. Turn right at Coenhavenweg. Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Coenhaven.pdf Google Map: Coenhaven Westerdoksdijk, 597, 1013 BX Amsterdam From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/2 mile to Westerdoksedijk Steiger From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/4 mile to the Steiger piers. Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-westerdoksedijk.pdf Google Map: Westerdoksdijk Haarleem, Spaarndamseweg 3-11, 2022 Haarlem The dock is located on the west side of the Spaarne River and a half mile north of the Waarderbrug bridge on Spaarndamseweg street, approximately 12 miles from the Central Train Station of Amsterdam. Google Map: Haarlem Zaandam, Bodecentrum, 1501 CT Netherlands (near Zaantheatre) The dock is located approximately 8 miles from the Central Train Station of Amsterdam. Google Map: Zaandam |
| Basel River Cruise Docking: St. Johann located between Three Roses Bridge (Dreirosenbrücke) and Johanniter Bridge (Johanniterbrucke). Steiger Klybeck located north of Three Rose Bridge (Dreirosenbrücke) on the East bank of the river. Dreiländereck Westquaistrasse 59, Silo Tower, 4057 Basel. The dock is located north of Three Roses Bridge (Dreirosenbrücke) on the East bank of the river. Huningue 9 Allée des Marronniers, 68330 Huningue, France. Schönau Viking, D20, 67390, Schönau, France. Breisach Croisi Europe, RheinuferstraSSe, 79206 Breisach am Rhein. Uferstrasse 80 located north of Three Roses Bridge (Dreirosenbrücke) on the East bank of the river. Basel Marriott Hotel Messeplatz 25, 4058 Basel, Switzerland |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many North Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Rome City Tax - The authorities of Rome apply a city tax on all hotels. The tax requires a contribution of up to Euro 10 per person per night. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who can pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level. |
| Milan City Tax - The authorities of Milan apply a city tax on all hotels and certain tour services. The tax requires a contribution of up to 10.00 Euros per person per night. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who can pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level. |
| Como City Tax - The authorities of Como apply a city tax on all hotels. The tax requires a contribution of up to Euro 5.00 per person per night. Children under 14 are exempt from this charge. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who can pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level. |
| Stresa City Tax - The authorities of Stresa apply a city tax on all hotels. The tax requires a contribution of up to Euro 3.50 per person per night. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who can pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level. |
| River Cruises |
| Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Princess cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. While double docked, ships often continue to run their engines for air-conditioning and other services. Depending upon the wind direction, residual engine fumes may enter some cabins. This is a temporary situation, alleviated once the ship moves. We reserve the right to make ship substitutions with those of equal standard. |
| At Your Destination |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Papal Audiences, Vatican City - Italy |
| General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City. Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket. |
| New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Water Level |
| A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email. |
| Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option. |
| Germany - The Euro is the currency of Germany. |
| Holland - The Euro is the currency of Holland. |
| France - The Euro is the currency of France. |
| Switzerland - The Swiss Franc is the currency of Switzerland. |
| European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board. Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship. |
| European River Cruises - On board expenditures are processed through a banking center in Cyprus. Passengers wishing to settle their on board account by credit card should advise their credit card provider of potential charges from Cyprus in addition to the countries that will be visited on your itinerary. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day. Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases. |
| Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others. |
| Holland - Special purchases include beautiful Delft blue pottery and pottery from Makkum and Workum, costume dolls, silverware from Schoonhoven, glass and crystal from Leerdam and diamonds from Amsterdam. |
| France - In Paris, stores are open from 10 am to 7 pm, Monday through Saturday. Larger stores are open Sunday from noon until 6 pm Many large department stores and designer boutiques are located in Paris. The French countryside is known for its quaint shops, farm markets and vineyards. Good buys include lace, crystal, glass, and fine wines and liqueurs. |
| Switzerland - Shopping in Switzerland offers a great chance to find the highest quality watches and knives, extravagant jewelry, and gourmet Swiss chocolates. Especially famous for cuckoo clocks, ranging from the simplest models to the most extraordinarily intricate, Swiss craftsmanship is unsurpassed. |
| Your Safety is Very Important |
|
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom or in containers on the sun deck, marked clearly. When leaving the ship, kindly pick up your boarding pass from the reception desk and promptly return it upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
|
| Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales. |
| Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome. Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites. |
| Local Emergency Phone Numbers |
Italy
|
Germany
|
Holland
|
France
|
Switzerland
|
| Languages |
| Italy - Italian is the local language. English is generally spoken in tourist areas. |
| Germany - German is the local language. English is generally spoken in tourist areas. |
| Holland - Dutch is the local language. English is generally spoken in tourist areas. |
| France - French is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Italy - The voltage used is 220 volts. |
| Germany - The voltage used is 230 volts. |
| Holland - The voltage used is 230 volts. |
| France - The voltage used is 220 volts. |
| Switzerland - The voltage used is 230 volts. |
| Monarch Princess - The voltage used is 220 volts. |
| Code of Conduct |
| Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants. |
| Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants. |
| Holland - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate. |
| France - Shaking hands is the standard greeting. Closer acquaintances and friends may kiss both cheeks. The form of personal address is simply Monsieur or Madame without a surname and people may not immediately offer to be familiar on a first name basis. Casual wear is appropriate, but more stylish dress would not be out of place. Smoking is prohibited on public transport and in cinemas and theaters. |
| Switzerland - Cleanliness is of utmost importance in Switzerland and even accidental littering can result in a public scolding. Shaking hands is a standard greeting. When being introduced, it is important to shake hands with everyone, including children. Standard courtesies should be observed, and conservative casual dress is appropriate. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
|
| France - In France, most hotels serve continental breakfast with limited hot item options. |
| Disabled Facilities - European River Cruises |
| Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. For detailed information on elevator accessibility on board, please refer to the ship's specific profile. Passengers may encounter uneven surfaces, stairs, steps, and significant slopes while touring. Kindly refer to our Terms for additional information. |
| Embarkation |
| Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage. Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise. |
| Disembarkation |
| You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary. |
| On Your Cruise - European River Cruises |
| Attire: River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella. Language: The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English. Meals and Dietary Restrictions: The dining room offers open seating for breakfast, lunch, and dinner. If you have any special dietary needs, please see your Maître d'hôtel, who will be at your disposal for special needs. Passengers with specific dietary requirements must notify Gate 1 Travel at least 20 days prior to departure. Please note that while we strive to accommodate dietary requirements, fulfilling requests for specific cuisines or regional dishes may not be possible. However, we are pleased to assist within the limits of the products available on board. Our menu reflects the region visited during the tour, with inspiration drawn from both U.S. and international cuisine. A vegetarian option is always available on the menu. Smoking: Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard. Amenities: A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe. Fitness Center: The fitness center is equipped with one treadmill, two stationary bicycles, dumbbells and yoga mats. Medical Services: Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request. Excursions: During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can be paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional Walking: River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. For detailed information on elevator accessibility on board, please refer to the ship's specific profile. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area. Children: The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age. Telephone: All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later. Internet Onboard: The Monarch ships offer complimentary internet access onboard which is accessible in both public areas and cabins. This is basic internet and is based on regional satellite for river cruise ships. Connection quality varies and, at times, may be slow. Normally, you should be able to browse the internet, check your email, access international publications, and view social media accounts on your personal device(s) during your sailing. However, you will be unable to download movies or video, send videos or access streaming services. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather. In addition, populated ports where many ships are utilizing the same satellite signal may cause slower online connections than you are accustomed to at home. Prior to departure, we recommend you purchase an international plan with your phone provider which will typically provide similar coverage to your domestic plan's talk, text, and data allowances. Mail: Any mail with postage can be handed in at the reception. It will be posted at the next port of call. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops, restaurants, and some sites may experience very large crowds. |
| Holidays - Italy |
Holidays 2026 Jan 1: New Year's Day Jan 6: Epiphany Apr 5: Easter Sunday Apr 6: Easter Monday Apr 25: Liberation Day May 1: Labor Day Jun 2: Republic Day Aug 15: Assumption of the Virgin Mary / Ferragosto Nov 1: All Saints Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Holidays 2027 Jan 1: New Year's Day Jan 6: Epiphany Mar 28: Easter Sunday Mar 29: Easter Monday Apr 25: Liberation Day May 1: Labor Day Jun 2: Republic Day Aug 15: Assumption of the Virgin Nov 1: All Saints Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include: Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus) Catania: Feb 3-5; Aug 17 (St. Agatha) Sorrento: Feb 14 (St. Antoninus) Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus) Como: Apr 2; Aug 31 (St. Abbondio) Ragusa: Apr 23 (St. George) Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day) Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta) Baveno: Jun 19 (Sts. Gervasius & Protasius) Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna) Florence, Genoa & Turin: Jun 24 (St John the Baptist) Amalfi: Jun 27; Nov 30 (St. Andrew) Rome: Jun 29 (St. Peter & Paul) Siena: Jul 2 & Aug 16, Palio horserace Taormina: Jul 8-9 (St. Pancras) Palermo: Jul 15 (St. Rosalia) Santa Margherita Ligure: July 20 (St. Margaret of Antiochia) Lecce: Aug 26 (St. Orontius) Naples: Sep 19 (St. Gennaro) Bologna: Oct 4 (St. Petronius) Trieste: Nov 3 (St. Giusto) Montecatini: Dec 4 (St. Barbara) Bari: Dec 6, May 7-9 (St. Nicholas) Milan & Stresa: Dec 7 (St. Ambrose) Siracusa: Dec 13 (St. Lucy) |
| Holidays - Germany |
Holidays 2026 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: May Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Jun 4: Corpus Christi Aug 15: Assumption Day Oct 3: Day of German Unity Oct 31: Reformation Day Nov 1: All Saints' Day Nov 18: Repentence Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: May Day May 6: Ascension Day May 16: Whit Sunday May 17: Whit Monday May 27: Corpus Christi Aug 15: Assumption Day Oct 3: Day of German Unity Oct 31: Reformation Day Nov 1: All Saints' Day Nov 17: Repentence Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve |
| Holidays - Holland |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday Apr 27: King's Birthday May 5: Liberation Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Dec 6: Saint Nicholas' Day Dec 24: Christmas Eve Dec 25: Christmas Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday Apr 27: King's Birthday May 5: Liberation Day May 6: Ascension Day May 16: Whit Sunday May 17: Whit Monday Dec 6: Saint Nicholas' Day Dec 24: Christmas Eve Dec 25: Christmas Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - France |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: WWII Victory Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Jul 14: Bastille Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Nov 11: Armistice Day Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 6: Ascension Day May 8: WWII Victory Day May 16: Whit Sunday May 17: Whit Monday Jul 14: Bastille Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Nov 11: Armistice Day Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Switzerland |
Holidays 2026 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day/May Day May 14: Ascension Day May 24: Pentecost (Whit Sunday) May 25: Pentecost (Whit Monday) Jun 4: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day Holidays 2027 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day/May Day May 6: Ascension Day May 16: Pentecost (Whit Sunday) May 17: Pentecost (Whit Monday) May 27: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the 24/7 phone numbers provided in your travel documents. |
| Suggested Tipping: European River Cruises |
Suggested amounts are based on each passenger, regardless of age. River Cruise Crew: US $16 per person per day (Paid via the on board ship account or cash dropped in the designated box at reception) Cruise Director: US $4 per person per day (Paid in cash and given directly) Activity Host: US $4 per person per day (Paid in cash and given directly) Driver: US $5 per person per day, US $3 per half day (Paid in cash and dropped in the designated box on bus by end of cruise)) Pre- or Post-Cruise Land Tour Tour Manager/Local Host: US $10 per person per day Driver: US $5 per person per day, US $3 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Italy - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service. |
| Germany - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Holland - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| France - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Switzerland - For activities on your own, rounding up the bill is appreciated. Taxi drivers do not expect a gratuity and rounding up the fare is usually sufficient. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. or Canadian citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies for US Citizens. For Canadian citizens, passport application are available at Canada Post locations, as well as at Service Canada Centres. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
|
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Switzerland - Switzerland tours visit areas of high elevation ranging from 5,905 feet to 10,135 feet. High elevation may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider. Individuals that are affected by high altitude, should avoid over-exertion, drink extra water, abstain from alcohol, and eat lightly. |
| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the US, Canada and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1's #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Traveling with Friends or Family? |
| If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a "+" sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a "+" instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA/Canada or your US/Canadian cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| River Cruises - Internet access is provided onboard Monarch ships, but quality may vary depending on the location and while sailing. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
|
| Climate & Clothing |
| Italy - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Italy Average Temperatures: Fahrenheit | Celsius |
| Germany - Dress in layers so you can adjust to changing weather and transitions between indoor and outdoor spaces. For winter travel, bring a warm, weather-resistant coat, hat, gloves, and sturdy, non-slip footwear. In summer, bring a hat and sunscreen. Comfortable walking shoes are essential year-round, along with a lightweight waterproof layer for unexpected weather. Note that some religious sites require modest dress (shoulders and knees covered). Germany Average Temperatures: Fahrenheit | Celsius |
| Holland - Holland's climate is moderate year round. However, rain is frequent. Bring comfortable walking shoes, a sweater, clothes you can layer, an all-weather jacket, and an umbrella. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). Holland Average Temperatures: Fahrenheit | Celsius |
| France - Dress in layers so you can adjust to changing weather and transitions between indoor and outdoor spaces. For winter travel, bring a warm, weather-resistant coat, hat, gloves, and sturdy, non-slip footwear. In summer, bring a hat and sunscreen. Comfortable walking shoes are essential year-round, along with a lightweight waterproof layer for unexpected weather. Note that some religious sites require modest dress (shoulders and knees covered). France Average Temperatures: Fahrenheit | Celsius |
| Switzerland - Dress in layers so you can adjust to changing weather and transitions between indoor and outdoor spaces. For winter travel, bring a warm, weather-resistant coat, hat, gloves, and sturdy, non-slip footwear. In summer, bring a hat and sunscreen. Comfortable walking shoes are essential year-round, along with a lightweight waterproof layer for unexpected weather. Note that some religious sites require modest dress (shoulders and knees covered). Switzerland Average Temperatures: Fahrenheit | Celsius |
| River Cruises - Temperatures vary according to regional climate and season. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| EUROPEAN RIVER CRUISES: Books Danube by Claudio Magris Between the Woods and the Water by Patrick Leigh Fermor Ballad of the Whiskey Robber by Julian Rubinstein Invisible Bridge by Julie Orringer The Case Worker by Gyorgy Konrád Fatelessness by Imre Kertesz Blue River Black Sea by Andrew Eames EUROPEAN RIVER CRUISES: Films The Sound of Music (1965) Amadeus (1984) |
| ITALY: Books Venice Is a Fish: A Sensual Guide by Tiziano Scarpa Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes Caesar: Life of a Colossus by Adrian Keith Goldsworthy Italy for the Gourmet Traveler by Fred Plotkin Medici: Godfathers of the Renaissance by Paul Strathern A Day in the Life of Ancient Rome by Alberto Angela The Adventures of Pinocchio by Carlo Collodi Roma: The Novel of Ancient Rome by Steven Saylor ITALY: Films The Great Beauty (2013) I Am Love (2010) Under the Tuscan Sun (2003) The Talented Mr. Ripley (1999) Life is Beautiful (1997) A Room with a View (1985) La Dolce Vita (1960) Three Coins in the Fountain (1954) |
| SWITZERLAND: Books William Tell by Friedrich Schiller The Swiss Family Robinson by Johann David Wyss Swiss Watching: Inside the Land of Milk & Honey by Diccon Bewes A Tramp Abroad by Mark Twain The Lions of Lucerne by Brad Thor Target Switzerland: Swiss Armed Neutrality in World War II by Stephen P. Halbrook Swiss History in a Nutshell by Gregoire Nappey Scrambles Amongst the Alps by Edward Whymper Why Switzerland? by Jonathan Steinberg SWITZERLAND: Films The Miracle of Bern (2003) The Swissmakers (1978) On Her Majesty's Secret Service (1969) Third Man on the Mountain (1959) Heidi (1937) |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows "N/A". Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline "Record Locator" which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| River Cruise Docking Locations & Map - Amsterdam - Docking locations are strictly controlled by the river authorities and could be confirmed up to approximately 25 days prior to departure. If you are traveling independently to your ship, we recommend that you print the map and bring it with you to help you find your ship. Please note that the final docking location is determined by the Amsterdam Port Authorities and is subject to change, in which case, we will make every attempt to contact you with the new details. In the event you can not locate the ship please call the number of your ship below. |
| River Cruise Docking Locations & Map - Basel - If you are arriving to the port independently, go to the docking point. The final docking location is determined by the Basel Port Authorities and is subject to change, in which case, we will make every attempt to contact you with the new details. |
| Monarch Princess - If you do not have a Gate 1 Transfer to the ship, we recommend you telephone the ship reception on your embarkation day to receive the most recent & precise docking information. * Ship reception/Hotel Manager: +49 152 093 497 42 * Local office emergency number: +421 907 707 947 |
Monarch Princess 2026 Docking Locations in Amsterdam
Please find detailed descriptions of the river cruise ship docking locations in Amsterdam below. |
Monarch Princess 2026 Docking Locations in Basel
|
| Amsterdam River Cruise Docking Amsterdam Port Map: https://internal.gate1travel.com/shared/river-cruises/maps/amsterdam-ports22.pdf De Ruijterkade West Steiger (West Dock), IJ, Amsterdam, Netherlands, 1013 AA Amsterdam, Netherlands From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/3 mile to De Ruijterkade West Steiger. Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeWest.pdf Google Map: De Ruijetrkade West De Ruijterkade Oost (East Dock), De Ruijterkade, 1011 AC Amsterdam From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade. The docks are approximately 100 yards along the street. Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-DeRuijterkadeOost.pdf Google Map: De Ruijterkade Oost Veemkade (Passenger Terminal), Veemkade, 1019 GW Amsterdam From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel less than half mile to the Passenger Terminal. Veemkade docks are located behind the Terminal building. Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Veemkade.pdf Google Map: Veemkade Javakade, Javakade, 1019 RT Amsterdam From the Central Rail Station, when facing the harbor, turn right along De Ruyterkade and travel a half mile passing the Passenger Terminal on your left. Turn left onto Javabrug (Java Bridge) and cross the bridge. At the end of the bridge, turn left onto Javakade. Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Javakade.pdf Google Map: Javakade Coenhaven, Westerhoofd 5, 1013 BS Amsterdam The dock is located approximately 4 miles from the Central Rail Station. If you have not purchased a transfer from Gate 1 Travel, it is advisable to take a taxi to the port. From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade (S100). After 1.5 miles, make a slight left onto Tasmanstratt (S101) and follow the road making a slight right onto Nieuwe Hemweg (S101, continued). After 1.6 miles, turn right at Vlothavenweg and continue 1/2 mile. Turn right at Coenhavenweg. Printable Map: https://static.gate1travel.com/shared/river-cruises/documents/amsterdam-Coenhaven.pdf Google Map: Coenhaven Westerdoksdijk, 597, 1013 BX Amsterdam From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/2 mile to Westerdoksedijk Steiger From the Central Rail Station, when facing the harbor, travel left along De Ruyterkade for 1/4 mile to the Steiger piers. Printable Map: https://www.gate1travel.com/shared/river-cruises/documents/amsterdam-westerdoksedijk.pdf Google Map: Westerdoksdijk Haarleem, Spaarndamseweg 3-11, 2022 Haarlem The dock is located on the west side of the Spaarne River and a half mile north of the Waarderbrug bridge on Spaarndamseweg street, approximately 12 miles from the Central Train Station of Amsterdam. Google Map: Haarlem Zaandam, Bodecentrum, 1501 CT Netherlands (near Zaantheatre) The dock is located approximately 8 miles from the Central Train Station of Amsterdam. Google Map: Zaandam |
| Basel River Cruise Docking: St. Johann located between Three Roses Bridge (Dreirosenbrücke) and Johanniter Bridge (Johanniterbrucke). Steiger Klybeck located north of Three Rose Bridge (Dreirosenbrücke) on the East bank of the river. Dreiländereck Westquaistrasse 59, Silo Tower, 4057 Basel. The dock is located north of Three Roses Bridge (Dreirosenbrücke) on the East bank of the river. Huningue 9 Allée des Marronniers, 68330 Huningue, France. Schönau Viking, D20, 67390, Schönau, France. Breisach Croisi Europe, RheinuferstraSSe, 79206 Breisach am Rhein. Uferstrasse 80 located north of Three Roses Bridge (Dreirosenbrücke) on the East bank of the river. Basel Marriott Hotel Messeplatz 25, 4058 Basel, Switzerland |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many North Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Rome City Tax - The authorities of Rome apply a city tax on all hotels. The tax requires a contribution of up to Euro 10 per person per night. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who can pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level. |
| Milan City Tax - The authorities of Milan apply a city tax on all hotels and certain tour services. The tax requires a contribution of up to 10.00 Euros per person per night. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who can pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level. |
| Como City Tax - The authorities of Como apply a city tax on all hotels. The tax requires a contribution of up to Euro 5.00 per person per night. Children under 14 are exempt from this charge. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who can pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level. |
| Stresa City Tax - The authorities of Stresa apply a city tax on all hotels. The tax requires a contribution of up to Euro 3.50 per person per night. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who can pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level. |
| River Cruises |
| Gate 1 Travel has carefully selected each cruise ship based on overall quality, itinerary, price, food, service, and cleanliness. All Monarch Princess cabins are standard rooms with private facilities, unless you have specifically requested and paid for an upgrade. All cabins have two twin beds that can be pushed together or separated. While at port, the vessel may be docked adjacent to another ship which may obstruct window views. We recommend you close the cabin curtains before turning in at night for privacy. While double docked, ships often continue to run their engines for air-conditioning and other services. Depending upon the wind direction, residual engine fumes may enter some cabins. This is a temporary situation, alleviated once the ship moves. We reserve the right to make ship substitutions with those of equal standard. |
| At Your Destination |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Papal Audiences, Vatican City - Italy |
| General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City. Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket. |
| New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Water Level |
| A rise or fall in the river water level, or other factors which may impact safe navigation, can prevent the ship from passing under bridges and/or moving further along the river. This may cause part or all of the cruise itinerary to be operated by motor coach. If this becomes necessary, Gate 1 Travel will endeavor to provide equal or similar services, however no cruise will be canceled and no monetary compensation will be made for those changes. A fluctuation in water level can change in a matter of hours and may occur at any time of the year. In this case, the situation will be closely monitored by captain and crew to ensure services are delivered with as few substitutions as possible. If you have planned independent travel prior to the cruise it is advisable to leave local contact information with Gate 1 Travel before departing. Should an embarkation point be changed, Gate 1 Travel will attempt to contact passengers by phone or email. |
| Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option. |
| Germany - The Euro is the currency of Germany. |
| Holland - The Euro is the currency of Holland. |
| France - The Euro is the currency of France. |
| Switzerland - The Swiss Franc is the currency of Switzerland. |
| European River Cruises - The Euro is the currency used for purchases on board the ship, except for optional excursions which may be paid for in USD. Please note that while calling at port, other currencies may be used depending on the country being visited. Money-changing services (to Euro) will be available on board. Ship Account and Payment: There is a cashless system on board. All on board expenditures (in the bar, restaurant, shop, and spa) are added to the ship's account. Closing invoices will be presented to the passengers for settlement. Payment can be made by cash in Euro or by credit card (VISA, MasterCard, American Express). Payment made by credit card may be subject to an international credit card transaction fee. Please note we cannot accept USD as a form of cash payment. Passenger's are not eligible for a Value Added Tax (VAT) refund for purchases made on board the ship. |
| European River Cruises - On board expenditures are processed through a banking center in Cyprus. Passengers wishing to settle their on board account by credit card should advise their credit card provider of potential charges from Cyprus in addition to the countries that will be visited on your itinerary. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day. Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases. |
| Germany - In addition to large department stores featuring a wide range of goods, Germany has many specialized shops that feature high quality items such as optical instruments, knives, glassware, china, handcrafted toys, and antique books and maps, among many others. |
| Holland - Special purchases include beautiful Delft blue pottery and pottery from Makkum and Workum, costume dolls, silverware from Schoonhoven, glass and crystal from Leerdam and diamonds from Amsterdam. |
| France - In Paris, stores are open from 10 am to 7 pm, Monday through Saturday. Larger stores are open Sunday from noon until 6 pm Many large department stores and designer boutiques are located in Paris. The French countryside is known for its quaint shops, farm markets and vineyards. Good buys include lace, crystal, glass, and fine wines and liqueurs. |
| Switzerland - Shopping in Switzerland offers a great chance to find the highest quality watches and knives, extravagant jewelry, and gourmet Swiss chocolates. Especially famous for cuckoo clocks, ranging from the simplest models to the most extraordinarily intricate, Swiss craftsmanship is unsurpassed. |
| Your Safety is Very Important |
|
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| European River Cruises - You are on a ship with a high safety standard and reliable crew. In case of emergency, we ask you to follow the instructions of your crew. Please take further information concerning safety from the notice on your cabin door. Life jackets will be stored in your stateroom or in containers on the sun deck, marked clearly. When leaving the ship, kindly pick up your boarding pass from the reception desk and promptly return it upon arrival back to the ship. This procedure helps ensure your security by allowing the crew to immediately determine if all passengers are on board before continuing the cruise. While in port, please keep your cabin door locked. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
|
| Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales. |
| Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome. Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites. |
| Local Emergency Phone Numbers |
Italy
|
Germany
|
Holland
|
France
|
Switzerland
|
| Languages |
| Italy - Italian is the local language. English is generally spoken in tourist areas. |
| Germany - German is the local language. English is generally spoken in tourist areas. |
| Holland - Dutch is the local language. English is generally spoken in tourist areas. |
| France - French is the local language. English is generally spoken in tourist areas. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Italy - The voltage used is 220 volts. |
| Germany - The voltage used is 230 volts. |
| Holland - The voltage used is 230 volts. |
| France - The voltage used is 220 volts. |
| Switzerland - The voltage used is 230 volts. |
| Monarch Princess - The voltage used is 220 volts. |
| Code of Conduct |
| Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants. |
| Germany - Shaking hands is a customary greeting and normal courtesies should be observed. First names are not used when being introduced, but after a relationship exists, using first names is appropriate. Politeness is highly valued, and saying hello and goodbye is important even in shops and restaurants. |
| Holland - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate. |
| France - Shaking hands is the standard greeting. Closer acquaintances and friends may kiss both cheeks. The form of personal address is simply Monsieur or Madame without a surname and people may not immediately offer to be familiar on a first name basis. Casual wear is appropriate, but more stylish dress would not be out of place. Smoking is prohibited on public transport and in cinemas and theaters. |
| Switzerland - Cleanliness is of utmost importance in Switzerland and even accidental littering can result in a public scolding. Shaking hands is a standard greeting. When being introduced, it is important to shake hands with everyone, including children. Standard courtesies should be observed, and conservative casual dress is appropriate. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
|
| France - In France, most hotels serve continental breakfast with limited hot item options. |
| Disabled Facilities - European River Cruises |
| Due to physical constraints and space limitations, wheelchairs and walkers are not allowed on motor coaches and/or river cruises. For detailed information on elevator accessibility on board, please refer to the ship's specific profile. Passengers may encounter uneven surfaces, stairs, steps, and significant slopes while touring. Kindly refer to our Terms for additional information. |
| Embarkation |
| Embarkation will begin at 2 pm unless otherwise noted in your itinerary. Check your itinerary carefully for the port of embarkation and disembarkation. In the event that you arrive independently to the port of embarkation, note the location carefully. Please ensure that you are always on board before the ship's scheduled time of departure. For same day directions, please contact the Cruise Director at the number provided on your cruise voucher. Early arrivals may drop their luggage. Upon embarkation all passengers will be required to hand over their passport to the Reception Desk for the duration of the cruise. The staff are required to provide these to the appropriate authorities as the ship sails through each country. These will be stored in a secure area and returned at the end of the cruise. |
| Disembarkation |
| You will receive all relevant information concerning disembarkation in detail by your cruise director on the afternoon of your last day onboard. Passengers who have purchased a transfer will be required to place their luggage outside of their cabin a few hours prior to their scheduled time of departure. Details will be advised locally. All passengers and luggage must be off board the ship at the final disembarkation time noted in your itinerary. |
| On Your Cruise - European River Cruises |
| Attire: River cruise dress code is always casual. Modest attire (no bathing suits) is requested in the dining room at all meals. Remember to pack comfortable walking shoes and an umbrella. Language: The official language on board is English, although other languages may be spoken. All announcements and tours will be performed in English. Meals and Dietary Restrictions: The dining room offers open seating for breakfast, lunch, and dinner. If you have any special dietary needs, please see your Maître d'hôtel, who will be at your disposal for special needs. Passengers with specific dietary requirements must notify Gate 1 Travel at least 20 days prior to departure. Please note that while we strive to accommodate dietary requirements, fulfilling requests for specific cuisines or regional dishes may not be possible. However, we are pleased to assist within the limits of the products available on board. Our menu reflects the region visited during the tour, with inspiration drawn from both U.S. and international cuisine. A vegetarian option is always available on the menu. Smoking: Smoking is only allowed in designated areas on the sundeck. Please do not throw cigarettes overboard. Amenities: A hairdryer is supplied to all cabins. Laundry service is available on board for an additional charge, however the ship is not equipped to care for dry cleaning. Charges are displayed on board. Valuables can be deposited in the cabin safe. Fitness Center: The fitness center is equipped with one treadmill, two stationary bicycles, dumbbells and yoga mats. Medical Services: Ship's crew may be able to provide basic first-aid, however ships do not carry a doctor or nurse onboard. Should professional medical attention be required, local services will be contacted upon the passenger's request. Excursions: During your journey you will have the opportunity to take part in a variety of shore excursions. If you have not pre-booked the excursions, there will be an opportunity to do so on board with your Cruise Director. These excursions can be paid for in cash (USD), or charged to your credit card. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional Walking: River Cruise tours dock at inland towns and excursions may include a fair amount of walking on uneven or cobblestone streets. For detailed information on elevator accessibility on board, please refer to the ship's specific profile. Many ports have limited ramps. You may also experience "double-docking." In some ports, where there are limited docks available for the number of visiting ships, you may find your ship docked adjacent to another and may have to walk across one or more other river cruise ships before reaching the dock area. Children: The vessels do not maintain facilities or services for children aboard the cruise. We regret that we cannot accommodate children under 16 years of age. Telephone: All cabins are equipped with direct dialing for an additional fee. If you need to be contacted while on board the ship, please provide the emergency numbers outlined in your documents to family and/or friends. It is possible that the emergency numbers are out of the telephone network at the time of dialing. If this is the case, a message will be provided by the telephone company in German. It is advisable to hang-up and dial a short time later. Internet Onboard: The Monarch ships offer complimentary internet access onboard which is accessible in both public areas and cabins. This is basic internet and is based on regional satellite for river cruise ships. Connection quality varies and, at times, may be slow. Normally, you should be able to browse the internet, check your email, access international publications, and view social media accounts on your personal device(s) during your sailing. However, you will be unable to download movies or video, send videos or access streaming services. At the beginning of your sailing, you will be provided with an access code which you may use on any of your devices. Please note the possibility of potential interruptions in satellite signals based on terrain and weather. In addition, populated ports where many ships are utilizing the same satellite signal may cause slower online connections than you are accustomed to at home. Prior to departure, we recommend you purchase an international plan with your phone provider which will typically provide similar coverage to your domestic plan's talk, text, and data allowances. Mail: Any mail with postage can be handed in at the reception. It will be posted at the next port of call. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops, restaurants, and some sites may experience very large crowds. |
| Holidays - Italy |
Holidays 2026 Jan 1: New Year's Day Jan 6: Epiphany Apr 5: Easter Sunday Apr 6: Easter Monday Apr 25: Liberation Day May 1: Labor Day Jun 2: Republic Day Aug 15: Assumption of the Virgin Mary / Ferragosto Nov 1: All Saints Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Holidays 2027 Jan 1: New Year's Day Jan 6: Epiphany Mar 28: Easter Sunday Mar 29: Easter Monday Apr 25: Liberation Day May 1: Labor Day Jun 2: Republic Day Aug 15: Assumption of the Virgin Nov 1: All Saints Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include: Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus) Catania: Feb 3-5; Aug 17 (St. Agatha) Sorrento: Feb 14 (St. Antoninus) Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus) Como: Apr 2; Aug 31 (St. Abbondio) Ragusa: Apr 23 (St. George) Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day) Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta) Baveno: Jun 19 (Sts. Gervasius & Protasius) Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna) Florence, Genoa & Turin: Jun 24 (St John the Baptist) Amalfi: Jun 27; Nov 30 (St. Andrew) Rome: Jun 29 (St. Peter & Paul) Siena: Jul 2 & Aug 16, Palio horserace Taormina: Jul 8-9 (St. Pancras) Palermo: Jul 15 (St. Rosalia) Santa Margherita Ligure: July 20 (St. Margaret of Antiochia) Lecce: Aug 26 (St. Orontius) Naples: Sep 19 (St. Gennaro) Bologna: Oct 4 (St. Petronius) Trieste: Nov 3 (St. Giusto) Montecatini: Dec 4 (St. Barbara) Bari: Dec 6, May 7-9 (St. Nicholas) Milan & Stresa: Dec 7 (St. Ambrose) Siracusa: Dec 13 (St. Lucy) |
| Holidays - Germany |
Holidays 2026 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: May Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Jun 4: Corpus Christi Aug 15: Assumption Day Oct 3: Day of German Unity Oct 31: Reformation Day Nov 1: All Saints' Day Nov 18: Repentence Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Jan 6: Feast of the Epiphany Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: May Day May 6: Ascension Day May 16: Whit Sunday May 17: Whit Monday May 27: Corpus Christi Aug 15: Assumption Day Oct 3: Day of German Unity Oct 31: Reformation Day Nov 1: All Saints' Day Nov 17: Repentence Day Dec 24: Christmas Eve Dec 25: Christmas Day Dec 26: Boxing Day Dec 31: New Year's Eve |
| Holidays - Holland |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday Apr 27: King's Birthday May 5: Liberation Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Dec 6: Saint Nicholas' Day Dec 24: Christmas Eve Dec 25: Christmas Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday Apr 27: King's Birthday May 5: Liberation Day May 6: Ascension Day May 16: Whit Sunday May 17: Whit Monday Dec 6: Saint Nicholas' Day Dec 24: Christmas Eve Dec 25: Christmas Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - France |
Holidays 2026 Jan 1: New Year's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day May 8: WWII Victory Day May 14: Ascension Day May 24: Whit Sunday May 25: Whit Monday Jul 14: Bastille Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Nov 11: Armistice Day Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve Holidays 2027 Jan 1: New Year's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day May 6: Ascension Day May 8: WWII Victory Day May 16: Whit Sunday May 17: Whit Monday Jul 14: Bastille Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Nov 11: Armistice Day Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: New Year's Eve |
| Holidays - Switzerland |
Holidays 2026 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Apr 3: Good Friday Apr 5: Easter Apr 6: Easter Monday May 1: Labor Day/May Day May 14: Ascension Day May 24: Pentecost (Whit Sunday) May 25: Pentecost (Whit Monday) Jun 4: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day Holidays 2027 Jan 1: New Year's Day Jan 2: St. Berchtold Day Jan 6: Feast of the Epiphany Mar 19: St. Joseph's Day Mar 26: Good Friday Mar 28: Easter Mar 29: Easter Monday May 1: Labor Day/May Day May 6: Ascension Day May 16: Pentecost (Whit Sunday) May 17: Pentecost (Whit Monday) May 27: Corpus Christi Jun 29: St. Peter and St Paul Aug 1: Swiss National Day Aug 15: Feast of the Assumption Nov 1: All Saints' Day Dec 8: Immaculate Conception Dec 25: Christmas Day Dec 26: St. Stephen's Day Dec 31: Restoration Day |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the 24/7 phone numbers provided in your travel documents. |
| Suggested Tipping: European River Cruises |
Suggested amounts are based on each passenger, regardless of age. River Cruise Crew: US $16 per person per day (Paid via the on board ship account or cash dropped in the designated box at reception) Cruise Director: US $4 per person per day (Paid in cash and given directly) Activity Host: US $4 per person per day (Paid in cash and given directly) Driver: US $5 per person per day, US $3 per half day (Paid in cash and dropped in the designated box on bus by end of cruise)) Pre- or Post-Cruise Land Tour Tour Manager/Local Host: US $10 per person per day Driver: US $5 per person per day, US $3 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Italy - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service. |
| Germany - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| Holland - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. |
| France - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. |
| Switzerland - For activities on your own, rounding up the bill is appreciated. Taxi drivers do not expect a gratuity and rounding up the fare is usually sufficient. |
We just returned from our first Gate 1 trip, and we cannot thank you enough for such a wonderful experience. Our tour manager, Georgia, was incredibly responsible, attentive, and caring. She managed the entire trip seamlessly while going above and beyond to accommodate everyone's needs. The smooth coordination among transportation, excursions, and different destinations saved us so much time and allowed us to enjoy a full itinerary filled with delightful surprises. We will definitely travel with Gate 1 again and enthusiastically recommend Gate 1 to our friends. Thank you again for an unforgettable trip!
Jing F.
We just got back from our first trip with Gate 1, and our tour manager, Sergio, made it an experience we will never forget. He was exceptional! Since it was our first time using Gate 1, we didn't fully know what to expect, but Sergio made the whole experience unforgettable. He was so informative, not just about Italy's history and culture, but about so many extra little things along the way. Sergio had a way of turning every single moment into something fun. We truly couldn't have asked for a better guide to introduce us to Italy.
Albert M.
We had a wonderful trip! Poland was a delight, neither of us had been there before. Marta was a great help in Poland. The cruise was just perfect, even though the Danube water level was low and we couldn't reach our final destination of Regensburg via boat. We enjoyed all the stops and views. Martin, our tour director and Nick, our activity director are the BEST! The entire Monarch Queen staff was superb and everyone was very helpful and kind. The food was delicious. This was our first river cruise and I am sure we will be back again. We are now planning our next G1 trip to Portugal/Madeira for next year, although that Douro River cruise on the new ship looks very interesting!
Wendy K.
Our Tour Guide, Ana, couldn't have been better! She was knowledgeable, informative, friendly and had a great sense of humor. She made what was a wonderful vacation a perfect one! Many thanks to her!!
Donna A.
We want to recognize Matt and Pavla for providing us with exceptional service and dedication that made our experiences memorable and long lasting. They were amazing hosts and Gate 1 should be proud to have them on their team. Thank you again for making our trip complete in every way.
Michael L
The trip was fantastic. Everything went well and we had a great time. Our tour guide, Giampiero, was great. He was knowledgeable, funny, and paid attention to every detail. We cannot say enough good things about him. Thank you for helping us set up a family trip of a lifetime.
Michael C.
This trip was truly one of a kind. Flavia poured her love and passion for Sicily into every aspect of the tour, creating a unique and thoughtfully curated experience that I will always remember. We traveled throughout Sicily, exploring its incredible food, rich history, and vibrant culture, while discovering how the island's past and present blend together to shape modern-day Sicily. Our bus driver, Giuseppe, was excellent. His bus handling skills left us in awe. Sicily, Flavia, and Gate 1 will always hold a special place in my heart.
Bob B.
My trip to Italy was amazing! Everything was so well organized, from the point of arrival through departure. Vivana, our Tour Manager, was great. She was with us from beginning to end and was very knowledgeable and detailed. She went above and beyond. Because of her we will continue to travel with Gate 1.
Iris P.
My trip was fantastico!! Favia was the best tour director I think I have ever had!! She's so caring . So much fun and so involved in the group she's taking care of!! I would love to go on another tour with her no matter where that will be. Thank you Gate 1 for a safe , and satisfactory trip!
Louise C.
Wonderful experience ! Our guide Flavia was beyond great . I loved that she loves Italy as much as I do. She did so many extra things . Treating us to things like pesto focaccia, beautiful map of Italy, recipe for Limoncello, small masks from Venice . I can't say thank you enough for her.
Lynn M.
Thank You - We're still recovering from Jet lag, but overall, we had great time! A River Cruise was a first for us and most of the time we didn't know what to expect, but the Cruise Directors and staff had things very well organized. I must compliment a few Gate 1 staff members, Matt Tour Director from Warsaw to Budapest, Monarch Baroness staff members Martin Cruise director, Ega Head Waiter and Zaw Waiter on our riverboat. These gentlemen performed over and above their duties. Benny was a pure delight and an amazing entertainer who seemed to help out anywhere he was needed. Because of all of them it made our vacation very enjoyable!
Gareth D.
We had an amazing vacation in Italy. The accommodations were great, the area tour guides were extremely knowledgeable, and Sergio, our Tour Manager, was exceptional! He was attentive, very knowledgeable about the sites, and just made the trip that much more fun. We will definitely book another trip with Gate
Joseph G.
Fantastic!!! This was our first "Discovery" tour and it was amazing. Alice, our tour manager, was one of the best we've had with Gate1 - being organized, well informed about the sights, professional, respectful, friendly and fun! Giuseppe, our driver was thoughtful, helpful and kept us safe on the road always. It's difficult to recall all the amazing towns, villages and sights as we saw so much in such a short period of time. The fact that this tour concentrated on lesser known sights/towns meant a wonderful surprise awaited us each day. We would highly recommend this trip, especially if Alice and Giuseppe are in charge.
Michael P.
We're in the "travel" business and have been on approximately 60 cruises as our 1st choice to travel. A land tour didn't sound appealing to us until friends talked us into taking a tour of Italy, and they recommended Gate1. The trip was truly fantastic, and we can't wait to go again! So many little things that Gate1 and our tour guide (Sergio) added to our trip that we would've missed if we'd tried to plan it ourselves. In fact, the trip was SO special that we started to fear that we'd simply picked the best one and found the absolute best tour guide, and any future tour wouldn't measure up. We talked to others on the trip with previous experience with Gate 1 and they assured us that we'd love the next tour as well. So...our friends, family, and clients rely on us and our opinions for travel, and they of course asked us what our favorite part of Italy was. What city, what sites, what food, etc., etc.. It was such a difficult question that we really had to think about it. In the end, the answer was obvious. Our favorite part of Italy and the tour, was Sergio, our tour guide. His humor, knowledge, storytelling, and experience truly took our trip to another level. We've been on a thousand excursions with a thousand tour guides. He was simply the best part of our vacation. Whatever he makes as a tour guide, it isn't enough. Give him a raise, please! But...don't promote him to management, it would be a waste of his talent! See you soon for our next adventure...
Edward L.
Thank you to Captain Thomas and ALL the staff and crew for a wonderful river cruise!! Thankyou especially to Captain Thomas (excellent captain, friendly, knowledgeable, approachable, enjoyed talking with him and also learned so much from him), Kriss (great Tour Manager), Laura (great Activities Host), Chef Irwan (FANTASTIC Master Chef - EVERYTHING was OUTSTANDING - selections, taste, presentation, availability to talk to him), Taufig chef, Lin chef, Waiters: Firmin, Nemanya, Chan, Yunn, Saw, Indra, Farj, Farhas, Peter, Weni, Bojan (awesome Hotel Mgr), Andrea, Costi (always helping us at reception during the day), and the nighttime receptionist (I'm sorry, I don't know your name but we appreciated your help!), Myat (a FANTASTIC cabin steward). Thankyou to EVERYONE for a fantastic experience.
Mary R.
My wife, Lisa, and I just completed our third trip with Gate 1, and while all three of our experiences have been excellent, this Italy tour stood out as our favorite-and a huge reason for that was our incredible tour manager, Lorena. From Venice to Florence, Rome, Sorrento, the Vatican, Assisi, and Tuscany, Lorena made every moment of the trip enjoyable, memorable, and seamless. She struck the perfect balance of being organized, informative, entertaining, and genuinely caring. Lorena kept us well informed throughout the journey, but she did it with such wit and personality that even logistics became part of the fun. She consistently went the extra mile for everyone in the group and somehow made each person feel known and valued. One of the things that impressed us most was that she learned everyone's names and connected with people personally-it never felt transactional; it felt like traveling with a friend. Her energy, humor, and attention to detail elevated an already wonderful itinerary into something truly special. Italy itself was beautiful, but Lorena brought the experience to life. If we had to rate this trip, it was a 10 out of 10, and Lorena was a major reason why. Thank you, Lorena, for helping create memories that Lisa and I will treasure for years to come.
James G.
I have to tell you that my wife and I had a phenomenal Taste of Tuscan vacation. Carolyn was an amazing guide. From her outstanding knowledge of all the cities we visited, knowing all our names (again amazing), to her knowledge of key restaurants with outstanding food in every city. She was fantastic. Of course, I would be remiss if I didn't also say the other guides were outstanding as well, unfortunately I don't remember their names. Nothing was left to chance, we felt completely secure.
Albert V.
Although I have enjoyed every tour manager I have had previously, I must say that Andrea was the best of all. His warm personality and sense of humor made this trip to Sicily very special. He was organized and attentive to every detail necessary to make things run smoothly. Our group was quite cohesive because of Andrea's calm and helpful manner. His love for his country definitely made us love it as well.
Linda G.
I wanted to express our tour manager Flavia was amazing with a great funny personality who took an interest in each of us! Our personal driver Johnny was excellent as well and made us feel safe! The overall trip was amazing!
Eileen B.
Everything about this river cruise (Regensberg to Budapest) was Five Star! The cabin was much larger than I remember from before, with plenty of cupboard and drawer space, and the bathroom more generous in size than I remember. The meals were all top-notch and the servers and crew were all amazing. They were skilled, but also cheerful and willing to do anything to make us feel relaxed and having a good time. And Nico made everything such fun. I do not need to search elsewhere for my travel company, especially for river cruises.
Diana E.
We had a FABULOUS time and could not have been more impressed with Gate 1, and all the special accommodations they provided for the group! Sonja was such an amazing tour manager. We were so impressed with how she managed to keep us all together, help us avoid crowds, and share so much information with a fun and vibrant spirit. It is obvious that Sonja loves Italy and truly loved sharing her country with us! All the guides in the different cities were outstanding. Gate 1 took care of so many little details, from luggage to transportation, to boat tours, to extra special meals and activities, that the average tourist would have missed. On our final morning, I was blown away to find Sonja sitting in the hotel lobby at 4:30 AM, just to make sure we got on our transfer OK, with no problems. And when a Gate 1 person met us at the airport to make sure we didn't have to struggle with anything - well THAT IS JUST EXTRAORDINARY SERVICE!
Lynn J.
Puglia, Italy Gate1 --- Sergio was an excellent tour guide, I think the funniest Gate1 tour guide I've ever had (and I've gone on 21 Gate1 trips). He is a fantastic storyteller, but also is very knowledgeable and pays close attention to get the details right. High quality tour guide! Enjoyed Puglia & Naples very much!
Stuart B.
My family and I recently returned from our first tour in Sicily, and we truly had a wonderful experience, largely because of our exceptional tour manager, Giampiero. From start to finish, he was beyond accommodating, professional, knowledgeable, and genuinely invested in ensuring every guest had the best possible experience! No request was ever too much, and he consistently went above and beyond to make everyone feel comfortable, informed and cared for. His passion in Sicily, attention to detail, and ability to seamlessly manage every aspect of our tour made our trip unforgettable. He transformed what would have been a great vacation into an extraordinary one. He is the reason we will not only remember this trip so fondly, but also confidently travel with Gate 1 again in the future. He deserves special recognition for the outstanding service he provided throughout the entire journey.
Melanie S.
George made this trip spectacular. He was very attentive always available .We felt very well taken care of. George is very knowledgeable knows the history, geography and economics of the Balkan region . We would love to see him on our future trips . George is a great asset to Gate 1. This was our 17th trip with gate one and we are very satisfied with our river cruise.
Helen P.
Fantastic trip! Our tour guide Lorana was so bubbly, knowledgeable and fun. I was afraid I would be disappointed after having Nick for the tour guide before this trip beings I was doing a back to back trip. She was no disappoint but a joy to be with. I did miss having the hands on things I had on the prior trip, but I did get to make pesto. Great group of clients on both trips. She made you feel special and what great humor she had. She was very sincere asking if we needed anything and if we were happy with our rooms. She made it her priority to make us happy. Only wish we had more time shopping, especially at the Cinque Terre. Would loved to have had more time at each village shopping. When stores are small and lots of people it takes time. No complaints only kudos..... great tour guide, amazing hotels & great food and tours.
Judith W.
Our trip was FANTASTIC! Our tour guide and daily guides were great. The tours were beautiful. Gate 1 delivered exceptional service, as recommended. Our group was terrific. We all said that we would definitely use Gate 1 again for future trips. Thanks for all of your help.
Joseph E.
Our trip was FANTASTIC! Our tour guide and daily guides were great. The tours were beautiful. Gate 1 delivered exceptional service, as recommended. Our group was terrific. We all said that we would definitely use Gate 1 again for future trips. Thanks for all of your help.
Joseph E.
We would like to take this opportunity to sing the praises of our Sicilian/Malta guide Maurizio. My husband and I have traveled extensively and have had many good guides. But we can say with all sincerity Maurizio is one of the best. Beyond his knowledge and organizational skills he was so at ease with the members of our group right from the start. His sense of humor was endearing which affected all aspects of our days. He was generous with his time and liked to give us little surprises on a regular basis. We will never forget him or our trip.
Charlene C.
This was our first Gate 1 trip and our 2nd river cruise. We loved our trip with Gate 1 and we will be repeat customers. We had low water levels and Gate 1 went above and beyond our expectations by bringing on 2 additional Tour Managers and chartering a boat for 2 nights to see the Rhine castles. The Nuremberg dinner and entertainment at the Mautkeller Brauhaus was simply amazing! Gate 1 definitely made lemonade out of the lemons because even with the unexpected busses and hotels along the way we still had a fantastic trip. Maarten Buijs absolutely made this trip amazing. He had excellent communication, was always willing and able to push the right buttons before anything went awry, was a wealth of information, had so much energy and was so pleasant to everyone, making each of us feel like valued customers. Laura, the Activity Manager, was so full of energy and kept everyone involved and having fun. Her activities were all fun and well attended - she is fantastic. I would also like to praise Majik (?) who was brought on halfway through the trip - he was also a wealth of information, very kind, and worked very hard at keeping everyone upbeat and having an amazing trip.
Robin B.
We truly enjoyed our recent walking and hiking tour in Tuscany, Italy. We are writing to share our utmost appreciation for our incredible tour manager Alessandra and our hiking guide Michel, who made this journey unforgettable. Our tour manager, Alessandra, was simply phenomenal. From the moment we stepped into the Hotel Boston until our farewell embrace, she ensured we felt completely welcome and well cared for. Alessandra filled our bus rides with captivating stories of local history and delightful fun facts. She was also immensely helpful in suggesting local delicacies, arranging reservations, and securing tickets to a concert. We felt completely at ease throughout the trip, knowing she was always available-whether in the hotel lobby or just a phone call away. What truly set Alessandra apart was her genuine compassion. She brought a heartfelt touch to every situation, from celebrating a fellow traveling couple's 40-year wedding anniversary to providing support to a guest grieving the sudden loss of a family member back home. Her boundless energy and contagious laughter served as a wonderful catalyst for our group, bringing everyone together and making the experience truly memorable. Our hiking guide, Michel, was equally extraordinary. Michel was incredibly resourceful and possessed an impressive depth of knowledge, ranging from the intricacies of the hiking trails and ancient roads to the rich history of local castles and vineyards. He brilliantly pointed out local flora depicted in Leonardo da Vinci's paintings and shared moving historical accounts from WWI and WWII that took place along our paths. The personalized maps Michel created for each of our hikes have become precious souvenirs. Please forward our sincere appreciation and highest praise to Alessandra and Michel. They are exceptional representatives of your company.
Li Z.
What a wonderful tour. All Gate1 guides are excellent, but I must single out Giorgia as my best. Her friendliness, proactivity, and attention to detail were memorable and exemplary. Please reward her in any possible ways. Our drivers are also very good, especially cutie Leonardo, who drove us very meticulously for one so youthful.
Michael G.
While the entire crew was excellent from the officers to the friendly gales in the laundry, I feel the need to point out a few very special people. Our Tour Host, Adrien, was probably the best I've ever encountered. She was very friendly, efficient and worked nonstop. Daniele, our Activity Host, was very personable and did everything he did fun for the guests. The bartender Nele was very knowledgeable about the wines served and made dinner an event. Last, but certainly not least, Yoga my cabin steward was terrific.
Maureen W.
Our trip far exceeded our expectations in large part due to our tour manager. In addition to creating a great group spirit, keeping us on time, making sure our questions were answered, being flexible (ex: making adjustments to benefit all), and giving us local tips, Giuseppe provided many interesting additional facts and background information that helped us further appreciate Italy as a country, as well as the areas we visited. Our driver was great, too! Thanks for a truly extraordinary experience!
Barbara F.
This was our first river cruise. I so enjoyed it and want to do more! I would like to give a special shout out to the Activities Director Daniele. He was the best. I appreciated his morning exercise classes, even though I was one of a handful that participated. I enjoyed all of the evening activities that he directed and really appreciated the music he played for dancing afterwards. The dining staff was wonderful. Our family party of 5 especially appreciated Nile whom we had every night for dinner.
Barbara G.
Great! Maria, our guide was great! So was Giovanni, our driver. Great organization and I thoroughly enjoyed the Farmhouse lunch and winery experience. Erice and Cefalu was beautiful.. Loved the small towns. Guides were all well knowledgeable. We had a great group and the bus was very comfortable. Looking forward to our next Gate 1 adventure.
Mary K.
We were on the Italian tour 5 May 2026 to 16 May 2026. I have traveled with Gate 1 numerous times; Luca was the most amazing travel guide. He gave us information on the areas that we were traveling through. He was entertaining and fun. Luca was wonderful beyond words. He was organized and yet very kind. He was able to resolve problems very nicely. As grand as Italy is, Luca really made this trip special. We really miss him and his wonderful personality.
Karen S.
I extended my trip with 6 nights pre-river cruise, and 4 nights post-river cruise in London so I just got back yesterday. I had a fantastic time! The river cruise was beautiful, and two weeks went by very quickly. The Monarch Duchess was a great ship. There were only 103 people on board which made it really nice. The scenery was unbelievable, and I loved sailing along the river and seeing all the castles.
Diana K.
I can't say enough about the quality of the experience the 6 of us had on our trip with Alessandro- he took such good care of us! We have taken several Viking tours and had good experiences on those also, but nothing compared to this trip. His knowledge of local food and culture, his passion for Italy, and his personable demeanor made for a superb trip for our group. He truly cared about giving us a good experience and it showed every day!
John S.
Our entire Rhine River trip was very enjoyable. Gate 1 did a marvelous job from start to finish. The ship's crew exhibited great customer service and a commendable commitment to excellence. Our Germany extension guide Johnny was exceptional. Thank you for a truly wonderful vacation!
Donald D.Extend Your Stay:
'From' amount is the land only difference between the lowest available date and price of the selected package and the lowest available date and price of the suggested itinerary. Actual price may be higher depending on selected departure.