15 Day Moroccan Allure
From
$2869
Land Only
$3689*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
| Sunday Departure | ||
|---|---|---|
| Villa Mandarine | Rabat | |
| Riad Salam Fes | Fez | |
| Kasbah Xaluca Maadid | Erfoud | |
| Bivouac La Belle Etoile | Merzouga | |
| Riad Ksar Ighnda | Ouarzazate | |
| Boutique Hotel 2 Ciels | Marrakesh | |
| Hotel Kenzi Rose Garden | Marrakesh | |
| Hotel Dar L'Oussia | Essaouira | |
| Kenzi Tower Hotel | Casablanca | |
| Monday Departure | ||
|---|---|---|
| Fairmont La Marina Rabat Sale Hotel & Residences | Rabat | |
| La Tour Hassan Palace | Rabat | |
| Riad Salam Fes | Fez | |
| Kasbah Xaluca Maadid | Erfoud | |
| Bivouac La Belle Etoile | Merzouga | |
| Riad Ksar Ighnda | Ouarzazate | |
| Palais Dar Si Aissa | Marrakesh | |
| Palais des Remparts Hotel | Essaouira | |
| Hotel Le Medina Essaouira Thalassa Sea & Spa - Mgallery | Essaouira | |
| Kenzi Tower Hotel | Casablanca | |
| Tuesday Departure | ||
|---|---|---|
| Villa Mandarine | Rabat | |
| Riad Salam Fes | Fez | |
| Kasbah Xaluca Maadid | Erfoud | |
| Bivouac La Belle Etoile | Merzouga | |
| Riad Ksar Ighnda | Ouarzazate | |
| Boutique Hotel 2 Ciels | Marrakesh | |
| Hotel Riad Mimouna | Essaouira | |
| Hotel Le Medina Essaouira Thalassa Sea & Spa - Mgallery | Essaouira | |
| Kenzi Tower Hotel | Casablanca | |
| Wednesday Departure | ||
|---|---|---|
| Fairmont La Marina Rabat Sale Hotel & Residences | Rabat | |
| Riad Salam Fes | Fez | |
| Kasbah Xaluca Maadid | Erfoud | |
| Bivouac La Belle Etoile | Merzouga | |
| Riad Ksar Ighnda | Ouarzazate | |
| Boutique Hotel 2 Ciels | Marrakesh | |
| Hotel Kenzi Rose Garden | Marrakesh | |
| Hotel Dar L'Oussia | Essaouira | |
| Palais des Remparts Hotel | Essaouira | |
| Kenzi Tower Hotel | Casablanca | |
| Thursday Departure | ||
|---|---|---|
| Fairmont La Marina Rabat Sale Hotel & Residences | Rabat | |
| Riad Salam Fes | Fez | |
| Kasbah Xaluca Maadid | Erfoud | |
| Bivouac La Belle Etoile | Merzouga | |
| Riad Ksar Ighnda | Ouarzazate | |
| Boutique Hotel 2 Ciels | Marrakesh | |
| Hotel Kenzi Rose Garden | Marrakesh | |
| Hotel Riad Mimouna | Essaouira | |
| Kenzi Tower Hotel | Casablanca | |
| Friday Departure | ||
|---|---|---|
| Villa Mandarine | Rabat | |
| Riad Salam Fes | Fez | |
| Kasbah Xaluca Maadid | Erfoud | |
| Bivouac La Belle Etoile | Merzouga | |
| Riad Ksar Ighnda | Ouarzazate | |
| Boutique Hotel 2 Ciels | Marrakesh | |
| Hotel Dar L'Oussia | Essaouira | |
| Kenzi Tower Hotel | Casablanca | |
| Saturday Departure | ||
|---|---|---|
| La Tour Hassan Palace | Rabat | |
| Riad Salam Fes | Fez | |
| Kasbah Xaluca Maadid | Erfoud | |
| Bivouac La Belle Etoile | Merzouga | |
| Riad Ksar Ighnda | Ouarzazate | |
| Boutique Hotel 2 Ciels | Marrakesh | |
| Hivernage Hotel & Spa | Marrakesh | |
| Hotel Kenzi Rose Garden | Marrakesh | |
| Palais des Remparts Hotel | Essaouira | |
| Hotel Le Medina Essaouira Thalassa Sea & Spa - Mgallery | Essaouira | |
| Kenzi Tower Hotel | Casablanca | |
Select a Date to Book
Select a Date to Book
| 2026 Dates & Prices Single Supplement: $850 | ||||||
|---|---|---|---|---|---|---|
| Hotel | Dates | Embark | Tour Starts | Ship | Land Only | Air & Land |
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$3599 | $4479* | ||||
| $3499 | $4579* | |||||
| Only 1 seat left! | $3399 | $4439* | ||||
| $3129 | $4009* | |||||
| $3079 | $4179* | |||||
| $3099 | $4759* | |||||
| $2949 | $4129* | |||||
| $2899 | $3959* | |||||
| $2899 | $3929* | |||||
| $2869 | $3689* | |||||
| $3199 | $4089* | |||||
| $3299 | $4119* | |||||
|
|
$3179 | $3939* | ||||
| $3599 | $4409* | |||||
|
|
$3699 | $4349* | ||||
|
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$3499 | $4399* | ||||
| $3649 | $4629* | |||||
|
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$3499 | $4499* | ||||
| $3849 | $4829* | |||||
| $3699 | $4529* | |||||
|
|
$3499 | $4319* | ||||
|
|
$3549 | $4579* | ||||
|
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$3499 | $4489* | ||||
|
|
$3749 | $4669* | ||||
|
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$3499 | $4619* | ||||
|
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$3299 | $4079* | ||||
|
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$3299 | $4019* | ||||
|
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$3649 | $4569* | ||||
| $3599 | $4579* | |||||
|
|
$3599 | $4489* | ||||
|
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$3299 | $4219* | ||||
| $3499 | $4329* | |||||
|
|
$3649 | $4539* | ||||
|
|
$3749 | $4639* | ||||
| Only 1 seat left! | $3449 | $4389* | ||||
|
|
$3899 | $4939* | ||||
| $3649 | $4609* | |||||
| Only 1 seat left! | $3299 | $3969* | ||||
| Only 1 seat left! | $3649 | $4409* | ||||
|
|
$3149 | $3869* | ||||
| Only 1 seat left! | $3849 | $4829* | ||||
| $3399 | $4379* | |||||
|
|
$3399 | $4549* | ||||
| $3599 | $4569* | |||||
| $3299 | $3969* | |||||
| Only 1 seat left! | $3699 | $4579* | ||||
| Only 1 seat left! | $3299 | $4129* | ||||
| $3649 | $4629* | |||||
| $3549 | $4379* | |||||
|
|
$3549 | $4699* | ||||
|
|
$3299 | $4409* | ||||
| Only 1 seat left! | $3499 | $4169* | ||||
| Only 1 seat left! | $3699 | $4619* | ||||
|
|
$3799 | $4619* | ||||
|
|
$3049 | $4069* | ||||
| $3299 | $4279* | |||||
| Only 1 seat left! | $3649 | $4629* | ||||
|
|
$3499 | $4469* | ||||
| Only 1 seat left! | $3849 | $4569* | ||||
|
|
$3049 | $3999* | ||||
|
|
$3549 | $4519* | ||||
|
|
$3599 | $4499* | ||||
|
|
$3149 | $4099* | ||||
| $3899 | $4939* | |||||
|
|
$2999 | $3949* | ||||
|
|
$3849 | $4879* | ||||
|
|
$3499 | $4519* | ||||
| $3649 | $4519* | |||||
| $3349 | $4329* | |||||
| $3299 | $4179* | |||||
| $3349 | $4229* | |||||
| $3299 | $4209* | |||||
| $3399 | $4309* | |||||
| $3749 | $4719* | |||||
| $3649 | $4549* | |||||
| $3449 | $4329* | |||||
| $3299 | $4149* | |||||
| $3549 | $4519* | |||||
| $3749 | $4729* | |||||
| $3349 | $4149* | |||||
|
|
$3649 | $4429* | ||||
| $3349 | $4339* | |||||
| $3449 | $4309* | |||||
| $3749 | $4649* | |||||
| $3449 | $4359* | |||||
| $3349 | $4259* | |||||
|
|
$3299 | $4079* | ||||
| $3349 | $4229* | |||||
| Only 1 seat left! | $3649 | $4519* | ||||
| Only 1 seat left! | $3399 | $4359* | ||||
|
|
$2999 | $3999* | ||||
| $3749 | $4729* | |||||
| Only 1 seat left! | $3499 | $4409* | ||||
|
|
$3299 | $4219* | ||||
| $3599 | $4639* | |||||
| $3449 | $4329* | |||||
| $3749 | $4649* | |||||
| $3599 | $4479* | |||||
| $3599 | $4519* | |||||
| Only 1 seat left! | $3799 | $4719* | ||||
| $3549 | $4529* | |||||
| $3449 | $4349* | |||||
|
|
$3449 | $4399* | ||||
| $3649 | $4609* | |||||
| $3999 | $4979* | |||||
| $3499 | $4479* | |||||
| $3549 | $4459* | |||||
| $3549 | $4419* | |||||
| $3449 | $4439* | |||||
| Only 1 seat left! | $4099 | $5179* | ||||
| Only 1 seat left! | $3599 | $4559* | ||||
|
|
$4149 | $5099* | ||||
| $3499 | $4259* | |||||
| $3699 | $4429* | |||||
| $3549 | $4479* | |||||
| $3449 | $4269* | |||||
| $3549 | $4559* | |||||
| $3999 | $4819* | |||||
| $3549 | $4279* | |||||
| $3549 | $4529* | |||||
| $3449 | $4189* | |||||
| $3999 | $4849* | |||||
|
|
$3999 | $4779* | ||||
| $3649 | $4369* | |||||
|
|
$3399 | $4299* | ||||
| Only 1 seat left! | $3599 | $4419* | ||||
| $3749 | $4529* | |||||
| $3299 | $3999* | |||||
| $3549 | $4419* | |||||
| $3249 | $4139* | |||||
| $3549 | $4379* | |||||
| $3249 | $4179* | |||||
| $3749 | $4529* | |||||
| $3399 | $4099* | |||||
| $3249 | $4219* | |||||
| $3749 | $4619* | |||||
| $3199 | $3929* | |||||
| $3149 | $4299* | |||||
| $3299 | $4349* | |||||
| $3499 | $4649* | |||||
Not Included:
Optional tours and gratuities (unless otherwise specified).
Additional Information:
Land only price does not include arrival/departure transfers.
Passengers arriving to Casablanca on day 2 should select flights that arrive no later than 3:40 PM. Rabat is approximately a 1.5 hour drive from the Casablanca airport and transfers from the airport to the hotel are shared.
Due to limited space on the small jeeps used to travel from Erfoud to the desert for your overnight stay, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud hotel and returned on Day 8. Luggage should be locked, and valuables left overnight in the hotel safe. Please pack a small overnight bag.
During Ramadan (Feb 17 - Mar 20, 2026), historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Many hotels, restaurants, and bars may not serve alcoholic beverages, and some local restaurants may not be open. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset.
Accommodation Details:
Triples at the Riad Salam Fes, Hotel Le Medina Essaouira Thalassa Sea & Spa - Mgallery and Hotel Riad Mimouna will be accommodated in a Twin and Single Room. Palais des Remparts Hotel has limited twin rooms (two beds); instead, a double room (one bed) may be provided.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
Package Includes
- Small groups of maximum 22 travelers guaranteed
- Round trip flights New York-Casablanca, Casablanca-New York
Other departure cities available. Click on date of departure for selection and prices - 13 nights accommodations
- 2 nights Rabat
- 2 nights Fez
- 1 night Erfoud
- 1 night Sahara Tented Camps
- 1 night Ait Benhaddou
- 3 nights Marrakesh
- 2 nights Essaouira
- 1 night Casablanca
- Hotel taxes, fees & service charges
- Hotel porterage
- All transfers included only with airfare purchase on package arrival & departure dates†
- 28 meals: 13 breakfasts, 7 lunches, 8 dinners (including a home hosted dinner)
- Sightseeing per itinerary in modern air-conditioned vehicles
- Services of local English-speaking tour manager throughout
- Services of English-speaking local guides
- Comprehensive, guided sightseeing and entrance fees per itinerary
- Tips for porters, wait staff & local guides on included services
- Active itinerary with unique cultural features
Tour Highlights
Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.
- Explore the remarkably preserved Volubilis, once a major African outpost of the Roman Empire
- Camp in the Sahara under an endless canopy of desert stars
- Explore Ait Benhaddou, an ancient desert village on an old caravan route
- Marvel at the circus atmosphere of Marrakesh’s Djemaa el Fna Square, bustling with acrobats, performers, and snake charmers
- Join a Marrakesh family for a dinner of home-cooked fare in their home
- Meet the women of the Argan Oil Cooperative and see how they extract nutritive oil from this nut
- Stroll the inviting medina in seaside Essaouira, bustling with crafts shops and fishmongers
†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel
Not Included:
Optional tours gratuities. (unless otherwise specified).
Is This Trip Right for You?
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Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
This first class hotel is a Kasbah-style property located on the edge of the desert near to Erfoud and its many attractions.
Hotel Details
This superior tourist class bivouac, or tented campground, is located in the Erg Chebbi Desert.
Hotel Details
This deluxe hotel, soaring far above any other structure, is located in the beautiful city of Casablanca.
Hotel Details
This first class hotel is a Kasbah-style property located on the edge of the desert near to Erfoud and its many attractions.
Hotel Details
This superior tourist class bivouac, or tented campground, is located in the Erg Chebbi Desert.
Hotel Details
This first class hotel is located in the medina of Marrakesh, close to many attractions.
Hotel Details
This deluxe hotel, soaring far above any other structure, is located in the beautiful city of Casablanca.
Hotel Details
This first class hotel is a Kasbah-style property located on the edge of the desert near to Erfoud and its many attractions.
Hotel Details
This superior tourist class bivouac, or tented campground, is located in the Erg Chebbi Desert.
Hotel Details
This first class hotel is located near the beach in Essaouira, close to many tourist attractions.
Hotel Details
This deluxe hotel, soaring far above any other structure, is located in the beautiful city of Casablanca.
Hotel Details
This first class hotel is a Kasbah-style property located on the edge of the desert near to Erfoud and its many attractions.
Hotel Details
This superior tourist class bivouac, or tented campground, is located in the Erg Chebbi Desert.
Hotel Details
This deluxe hotel, soaring far above any other structure, is located in the beautiful city of Casablanca.
Hotel Details
This first class hotel is a Kasbah-style property located on the edge of the desert near to Erfoud and its many attractions.
Hotel Details
This superior tourist class bivouac, or tented campground, is located in the Erg Chebbi Desert.
Hotel Details
This first class hotel is located near the beach in Essaouira, close to many tourist attractions.
Hotel Details
This deluxe hotel, soaring far above any other structure, is located in the beautiful city of Casablanca.
Hotel Details
This first class hotel is a Kasbah-style property located on the edge of the desert near to Erfoud and its many attractions.
Hotel Details
This superior tourist class bivouac, or tented campground, is located in the Erg Chebbi Desert.
Hotel Details
This deluxe hotel, soaring far above any other structure, is located in the beautiful city of Casablanca.
Hotel Details
This first class hotel is a Kasbah-style property located on the edge of the desert near to Erfoud and its many attractions.
Hotel Details
This superior tourist class bivouac, or tented campground, is located in the Erg Chebbi Desert.
Hotel Details
This deluxe hotel, soaring far above any other structure, is located in the beautiful city of Casablanca.
Hotel Details- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
Arise before dawn, and take off in a hot air balloon. Gliding through the air, enjoy a unique perspective of the beautiful surroundings of Marrakech. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Take in awe inspiring views of the foothills of Morocco's Atlas Mountains before landing. Afterward, partake in a traditional Moroccan breakfast.
Note, departure time for this excursion is very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually an hour.
Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded.
Approximate tour duration is 4 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $222.00 |
Journey into the scenic Ourika Valley, nestled in the Atlas Mountains, and stop at a typical Berber village. Visit a local home to see the kitchen, stable, and traditional bath. Participate in a tea ceremony and enjoy freshly brewed mint tea. Take a walk through the village to experience daily life. Then, continue to the lush Ourika Garden, a peaceful retreat filled with native flora. During the visit, you will discover the main herbs from the region and their many uses, including culinary, health, and beauty. End your visit with a relaxing foot bath experience in the garden, a soothing ritual that reflects the natural healing traditions of the valley. Enjoy lunch at the gardens before returning to Marrakesh.
Approximate tour duration is 6 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $60.00 |
Arise before dawn, and take off in a hot air balloon. Gliding through the air, enjoy a unique perspective of the beautiful surroundings of Marrakech. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Take in awe inspiring views of the foothills of Morocco's Atlas Mountains before landing. Afterward, partake in a traditional Moroccan breakfast.
Note, departure time for this excursion is very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually an hour.
Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded.
Approximate tour duration is 4 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $222.00 |
Journey into the scenic Ourika Valley, nestled in the Atlas Mountains, and stop at a typical Berber village. Visit a local home to see the kitchen, stable, and traditional bath. Participate in a tea ceremony and enjoy freshly brewed mint tea. Take a walk through the village to experience daily life. Then, continue to the lush Ourika Garden, a peaceful retreat filled with native flora. During the visit, you will discover the main herbs from the region and their many uses, including culinary, health, and beauty. End your visit with a relaxing foot bath experience in the garden, a soothing ritual that reflects the natural healing traditions of the valley. Enjoy lunch at the gardens before returning to Marrakesh.
Approximate tour duration is 6 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $60.00 |
Arise before dawn, and take off in a hot air balloon. Gliding through the air, enjoy a unique perspective of the beautiful surroundings of Marrakech. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Take in awe inspiring views of the foothills of Morocco's Atlas Mountains before landing. Afterward, partake in a traditional Moroccan breakfast.
Note, departure time for this excursion is very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually an hour.
Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded.
Approximate tour duration is 4 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $222.00 |
Journey into the scenic Ourika Valley, nestled in the Atlas Mountains, and stop at a typical Berber village. Visit a local home to see the kitchen, stable, and traditional bath. Participate in a tea ceremony and enjoy freshly brewed mint tea. Take a walk through the village to experience daily life. Then, continue to the lush Ourika Garden, a peaceful retreat filled with native flora. During the visit, you will discover the main herbs from the region and their many uses, including culinary, health, and beauty. End your visit with a relaxing foot bath experience in the garden, a soothing ritual that reflects the natural healing traditions of the valley. Enjoy lunch at the gardens before returning to Marrakesh.
Approximate tour duration is 6 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $60.00 |
Arise before dawn, and take off in a hot air balloon. Gliding through the air, enjoy a unique perspective of the beautiful surroundings of Marrakech. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Take in awe inspiring views of the foothills of Morocco's Atlas Mountains before landing. Afterward, partake in a traditional Moroccan breakfast.
Note, departure time for this excursion is very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually an hour.
Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded.
Approximate tour duration is 4 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $222.00 |
Journey into the scenic Ourika Valley, nestled in the Atlas Mountains, and stop at a typical Berber village. Visit a local home to see the kitchen, stable, and traditional bath. Participate in a tea ceremony and enjoy freshly brewed mint tea. Take a walk through the village to experience daily life. Then, continue to the lush Ourika Garden, a peaceful retreat filled with native flora. During the visit, you will discover the main herbs from the region and their many uses, including culinary, health, and beauty. End your visit with a relaxing foot bath experience in the garden, a soothing ritual that reflects the natural healing traditions of the valley. Enjoy lunch at the gardens before returning to Marrakesh.
Approximate tour duration is 6 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $60.00 |
Arise before dawn, and take off in a hot air balloon. Gliding through the air, enjoy a unique perspective of the beautiful surroundings of Marrakech. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Take in awe inspiring views of the foothills of Morocco's Atlas Mountains before landing. Afterward, partake in a traditional Moroccan breakfast.
Note, departure time for this excursion is very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually an hour.
Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded.
Approximate tour duration is 4 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $222.00 |
Journey into the scenic Ourika Valley, nestled in the Atlas Mountains, and stop at a typical Berber village. Visit a local home to see the kitchen, stable, and traditional bath. Participate in a tea ceremony and enjoy freshly brewed mint tea. Take a walk through the village to experience daily life. Then, continue to the lush Ourika Garden, a peaceful retreat filled with native flora. During the visit, you will discover the main herbs from the region and their many uses, including culinary, health, and beauty. End your visit with a relaxing foot bath experience in the garden, a soothing ritual that reflects the natural healing traditions of the valley. Enjoy lunch at the gardens before returning to Marrakesh.
Approximate tour duration is 6 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $60.00 |
Arise before dawn, and take off in a hot air balloon. Gliding through the air, enjoy a unique perspective of the beautiful surroundings of Marrakech. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Take in awe inspiring views of the foothills of Morocco's Atlas Mountains before landing. Afterward, partake in a traditional Moroccan breakfast.
Note, departure time for this excursion is very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually an hour.
Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded.
Approximate tour duration is 4 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $222.00 |
Journey into the scenic Ourika Valley, nestled in the Atlas Mountains, and stop at a typical Berber village. Visit a local home to see the kitchen, stable, and traditional bath. Participate in a tea ceremony and enjoy freshly brewed mint tea. Take a walk through the village to experience daily life. Then, continue to the lush Ourika Garden, a peaceful retreat filled with native flora. During the visit, you will discover the main herbs from the region and their many uses, including culinary, health, and beauty. End your visit with a relaxing foot bath experience in the garden, a soothing ritual that reflects the natural healing traditions of the valley. Enjoy lunch at the gardens before returning to Marrakesh.
Approximate tour duration is 6 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $60.00 |
Arise before dawn, and take off in a hot air balloon. Gliding through the air, enjoy a unique perspective of the beautiful surroundings of Marrakech. A hot-air balloon flight is unique from all other methods of flying in that there is no sensation of motion, creating an experience of tranquility unlike any other. Take in awe inspiring views of the foothills of Morocco's Atlas Mountains before landing. Afterward, partake in a traditional Moroccan breakfast.
Note, departure time for this excursion is very early in the morning, 5 AM or earlier. Agility is required to embark and disembark the balloon basket. The take-off time and the duration of the flight and tour may vary due to weather conditions. Balloon rides vary but are usually an hour.
Due to limited capacity, advanced booking is recommended for this tour. This is not an exclusive tour and therefore you may be with passengers from other tour companies. Due to inclement weather conditions, this tour may be canceled and refunded.
Approximate tour duration is 4 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $222.00 |
Journey into the scenic Ourika Valley, nestled in the Atlas Mountains, and stop at a typical Berber village. Visit a local home to see the kitchen, stable, and traditional bath. Participate in a tea ceremony and enjoy freshly brewed mint tea. Take a walk through the village to experience daily life. Then, continue to the lush Ourika Garden, a peaceful retreat filled with native flora. During the visit, you will discover the main herbs from the region and their many uses, including culinary, health, and beauty. End your visit with a relaxing foot bath experience in the garden, a soothing ritual that reflects the natural healing traditions of the valley. Enjoy lunch at the gardens before returning to Marrakesh.
Approximate tour duration is 6 hours.
Please note: This optional tour may operate at the same time as another optional tour. Please refer to the itinerary for more information.
| Day #11 | 01 Jan 2026 - 31 Dec 2026 | $60.00 |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Morocco - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. In winter, an umbrella is recommended. Morocco Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Luggage Allowance for travel to Sahara Desert - Due to limited space on the small jeeps used to travel from Erfoud to overnight stay in the desert, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud Hotel and returned back on Day 8. Luggage should be locked and valuables left overnight in the hotel safe. Please pack a small overnight bag. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Morocco Hotels - Some accommodations may not have all of the amenities, such as hairdryer and wide array of toiletries. In order to conserve energy, several hotels run the water heater only at night, thus making hot water consumption challenging later in the day. Complaints regarding a hotel's standards or amenities should be addressed directly with the hotel's management. Refunds are not normally considered by hotels if they were not given an opportunity to address those complaints locally. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Morocco |
| Please be advised that bathroom facilities at comfort stops or restaurants do not always provide toilet paper. We recommend keeping extra tissues or toilet paper with you throughout the tour. There are no emergency bathrooms on the coaches in Morocco, however there are frequent comfort stops on long bus rides. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Morocco - The Moroccan Dirham is the currency of Morocco. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country. Please be aware that ATMs are mainly found in banks in major cities. However, not all machines accept all cards. Hotels do not usually have ATMs. When traveling to remote or southern regions including Ouarzazate, Erfoud and Merzouga, ensure that you have sufficient cash on hand, as ATMs may not be available. US banknotes must be printed from the year 2017 and onwards, and in new or like new condition. Torn, poor condition and signed notes are not accepted. US $1 bills are not accepted by local banks and cannot be used as a form of payment with vendors. It is recommended to carry cash in USD $5 bills to make tipping and minor expenses easier. If choosing to use a foreign currency exchange counter at the Casablanca airport upon arrival, it is recommended to wait until you have cleared customs. The exchange office near baggage claim may apply less favorable exchange rates and fees than those located just outside customs. Exchange counters may encourage travelers to convert currency to debit cards rather than paper bills, however these cards are not accepted everywhere. It is recommended to convert to paper currency which is accepted everywhere and easily convertible back to USD. Always request a receipt when exchanging currency as it will be required if you wish to convert any unused local currency back to USD upon departure at the airport. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Morocco - Shopping is an experience in itself in Morocco, with vibrant souks, markets, and bazaars staffed by vendors hawking their wares. In cities, the Medina districts offers a glimpse into daily life, as well as an assortment of interesting goods, ranging from hand-tanned leather products to fine carpets and pottery. Local vendors can be aggressive and at times even intimidating. Haggling is expected. One bargaining trick is to find a fixed-price store to get a better sense of what a reasonable price for the item of interest would be. Credit Cards may be accepted at large stores. Vendors in souks and medinas will likely only accept cash. |
| Your Safety is Very Important |
|
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Morocco
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| Languages |
| Morocco - Arabic is the local language. French is taught and used universally for commerce. Spanish is spoken in some northern regions. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Morocco - The voltage used is 220 volts. |
| Code of Conduct |
| Morocco - Morocco is an Islamic country. Shaking hands is a standard form of greeting. Normal courtesies should be observed. Casual dress is acceptable, but women should take care to dress modestly. Beachwear should be confined to the beach and poolside. While freedom to practice one's religion is guaranteed and non-Muslims are not harassed, proselytizing is prohibited and even a discussion of religion in public may violate this restriction. Smoking is very common. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Morocco - Food in Morocco differs from the typical North American diet. It is recommended to eat fully cooked meats, fruits and vegetables. Accordingly care should be taken to avoid undercooked meat and uncooked fruits and vegetables. The warm climate and reduced use of refrigeration, combined with the use of salt and spices, may not be palatable to every taste and may result in stomach ailments. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. Mineral water is provided with dinners on escorted tours. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Morocco |
Holidays 2026 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 20-21: Eid-al-Fitr (End of Ramadan)* May 1: Labor Day May 27-28: Eid al-Adha (Feast of the Sacrifice)* Jun 17: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Aug 26-27: Mouloud (Birth of the Prophet)* Nov 6: Anniversary of the Green March Nov 18: Independence Day Holidays 2027 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 10-11: Eid al-Fitr (End of Ramadan)* May 1: Labor Day May 17-18: Eid al-Adha (Feast of the Sacrifice)* Jun 6: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Nov 6: Anniversary of the Green March Nov 18: Independence Day * Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Morocco - During Ramadan, certain restaurants, shops and tourist sites may operate limited hours. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Morocco |
Tour Manager: US $12 per person per day Driver: US $5 per person per day, US $3 per half day Driver Helper: US $2 per person per day, US $1 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Morocco - For activities on your own, it is customary to tip in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Morocco - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. In winter, an umbrella is recommended. Morocco Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Luggage Allowance for travel to Sahara Desert - Due to limited space on the small jeeps used to travel from Erfoud to overnight stay in the desert, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud Hotel and returned back on Day 8. Luggage should be locked and valuables left overnight in the hotel safe. Please pack a small overnight bag. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Morocco Hotels - Some accommodations may not have all of the amenities, such as hairdryer and wide array of toiletries. In order to conserve energy, several hotels run the water heater only at night, thus making hot water consumption challenging later in the day. Complaints regarding a hotel's standards or amenities should be addressed directly with the hotel's management. Refunds are not normally considered by hotels if they were not given an opportunity to address those complaints locally. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Morocco |
| Please be advised that bathroom facilities at comfort stops or restaurants do not always provide toilet paper. We recommend keeping extra tissues or toilet paper with you throughout the tour. There are no emergency bathrooms on the coaches in Morocco, however there are frequent comfort stops on long bus rides. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Morocco - The Moroccan Dirham is the currency of Morocco. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country. Please be aware that ATMs are mainly found in banks in major cities. However, not all machines accept all cards. Hotels do not usually have ATMs. When traveling to remote or southern regions including Ouarzazate, Erfoud and Merzouga, ensure that you have sufficient cash on hand, as ATMs may not be available. US banknotes must be printed from the year 2017 and onwards, and in new or like new condition. Torn, poor condition and signed notes are not accepted. US $1 bills are not accepted by local banks and cannot be used as a form of payment with vendors. It is recommended to carry cash in USD $5 bills to make tipping and minor expenses easier. If choosing to use a foreign currency exchange counter at the Casablanca airport upon arrival, it is recommended to wait until you have cleared customs. The exchange office near baggage claim may apply less favorable exchange rates and fees than those located just outside customs. Exchange counters may encourage travelers to convert currency to debit cards rather than paper bills, however these cards are not accepted everywhere. It is recommended to convert to paper currency which is accepted everywhere and easily convertible back to USD. Always request a receipt when exchanging currency as it will be required if you wish to convert any unused local currency back to USD upon departure at the airport. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Morocco - Shopping is an experience in itself in Morocco, with vibrant souks, markets, and bazaars staffed by vendors hawking their wares. In cities, the Medina districts offers a glimpse into daily life, as well as an assortment of interesting goods, ranging from hand-tanned leather products to fine carpets and pottery. Local vendors can be aggressive and at times even intimidating. Haggling is expected. One bargaining trick is to find a fixed-price store to get a better sense of what a reasonable price for the item of interest would be. Credit Cards may be accepted at large stores. Vendors in souks and medinas will likely only accept cash. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Morocco
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| Languages |
| Morocco - Arabic is the local language. French is taught and used universally for commerce. Spanish is spoken in some northern regions. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Morocco - The voltage used is 220 volts. |
| Code of Conduct |
| Morocco - Morocco is an Islamic country. Shaking hands is a standard form of greeting. Normal courtesies should be observed. Casual dress is acceptable, but women should take care to dress modestly. Beachwear should be confined to the beach and poolside. While freedom to practice one's religion is guaranteed and non-Muslims are not harassed, proselytizing is prohibited and even a discussion of religion in public may violate this restriction. Smoking is very common. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Morocco - Food in Morocco differs from the typical North American diet. It is recommended to eat fully cooked meats, fruits and vegetables. Accordingly care should be taken to avoid undercooked meat and uncooked fruits and vegetables. The warm climate and reduced use of refrigeration, combined with the use of salt and spices, may not be palatable to every taste and may result in stomach ailments. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. Mineral water is provided with dinners on escorted tours. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Morocco |
Holidays 2026 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 20-21: Eid-al-Fitr (End of Ramadan)* May 1: Labor Day May 27-28: Eid al-Adha (Feast of the Sacrifice)* Jun 17: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Aug 26-27: Mouloud (Birth of the Prophet)* Nov 6: Anniversary of the Green March Nov 18: Independence Day Holidays 2027 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 10-11: Eid al-Fitr (End of Ramadan)* May 1: Labor Day May 17-18: Eid al-Adha (Feast of the Sacrifice)* Jun 6: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Nov 6: Anniversary of the Green March Nov 18: Independence Day * Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Morocco - During Ramadan, certain restaurants, shops and tourist sites may operate limited hours. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Morocco |
Tour Manager: US $12 per person per day Driver: US $5 per person per day, US $3 per half day Driver Helper: US $2 per person per day, US $1 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Morocco - For activities on your own, it is customary to tip in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Morocco - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. In winter, an umbrella is recommended. Morocco Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Luggage Allowance for travel to Sahara Desert - Due to limited space on the small jeeps used to travel from Erfoud to overnight stay in the desert, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud Hotel and returned back on Day 8. Luggage should be locked and valuables left overnight in the hotel safe. Please pack a small overnight bag. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Morocco Hotels - Some accommodations may not have all of the amenities, such as hairdryer and wide array of toiletries. In order to conserve energy, several hotels run the water heater only at night, thus making hot water consumption challenging later in the day. Complaints regarding a hotel's standards or amenities should be addressed directly with the hotel's management. Refunds are not normally considered by hotels if they were not given an opportunity to address those complaints locally. |
| Essaouira Hotels Hotels in Essaouira reflect an authentic local style, and thus all rooms may not be of similar standard. Twin rooms cannot be guaranteed and therefore guests may be accommodated in double rooms.
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| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Morocco |
| Please be advised that bathroom facilities at comfort stops or restaurants do not always provide toilet paper. We recommend keeping extra tissues or toilet paper with you throughout the tour. There are no emergency bathrooms on the coaches in Morocco, however there are frequent comfort stops on long bus rides. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Morocco - The Moroccan Dirham is the currency of Morocco. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country. Please be aware that ATMs are mainly found in banks in major cities. However, not all machines accept all cards. Hotels do not usually have ATMs. When traveling to remote or southern regions including Ouarzazate, Erfoud and Merzouga, ensure that you have sufficient cash on hand, as ATMs may not be available. US banknotes must be printed from the year 2017 and onwards, and in new or like new condition. Torn, poor condition and signed notes are not accepted. US $1 bills are not accepted by local banks and cannot be used as a form of payment with vendors. It is recommended to carry cash in USD $5 bills to make tipping and minor expenses easier. If choosing to use a foreign currency exchange counter at the Casablanca airport upon arrival, it is recommended to wait until you have cleared customs. The exchange office near baggage claim may apply less favorable exchange rates and fees than those located just outside customs. Exchange counters may encourage travelers to convert currency to debit cards rather than paper bills, however these cards are not accepted everywhere. It is recommended to convert to paper currency which is accepted everywhere and easily convertible back to USD. Always request a receipt when exchanging currency as it will be required if you wish to convert any unused local currency back to USD upon departure at the airport. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Morocco - Shopping is an experience in itself in Morocco, with vibrant souks, markets, and bazaars staffed by vendors hawking their wares. In cities, the Medina districts offers a glimpse into daily life, as well as an assortment of interesting goods, ranging from hand-tanned leather products to fine carpets and pottery. Local vendors can be aggressive and at times even intimidating. Haggling is expected. One bargaining trick is to find a fixed-price store to get a better sense of what a reasonable price for the item of interest would be. Credit Cards may be accepted at large stores. Vendors in souks and medinas will likely only accept cash. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Morocco
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| Languages |
| Morocco - Arabic is the local language. French is taught and used universally for commerce. Spanish is spoken in some northern regions. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Morocco - The voltage used is 220 volts. |
| Code of Conduct |
| Morocco - Morocco is an Islamic country. Shaking hands is a standard form of greeting. Normal courtesies should be observed. Casual dress is acceptable, but women should take care to dress modestly. Beachwear should be confined to the beach and poolside. While freedom to practice one's religion is guaranteed and non-Muslims are not harassed, proselytizing is prohibited and even a discussion of religion in public may violate this restriction. Smoking is very common. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Morocco - Food in Morocco differs from the typical North American diet. It is recommended to eat fully cooked meats, fruits and vegetables. Accordingly care should be taken to avoid undercooked meat and uncooked fruits and vegetables. The warm climate and reduced use of refrigeration, combined with the use of salt and spices, may not be palatable to every taste and may result in stomach ailments. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. Mineral water is provided with dinners on escorted tours. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Morocco |
Holidays 2026 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 20-21: Eid-al-Fitr (End of Ramadan)* May 1: Labor Day May 27-28: Eid al-Adha (Feast of the Sacrifice)* Jun 17: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Aug 26-27: Mouloud (Birth of the Prophet)* Nov 6: Anniversary of the Green March Nov 18: Independence Day Holidays 2027 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 10-11: Eid al-Fitr (End of Ramadan)* May 1: Labor Day May 17-18: Eid al-Adha (Feast of the Sacrifice)* Jun 6: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Nov 6: Anniversary of the Green March Nov 18: Independence Day * Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Morocco - During Ramadan, certain restaurants, shops and tourist sites may operate limited hours. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Morocco |
Tour Manager: US $12 per person per day Driver: US $5 per person per day, US $3 per half day Driver Helper: US $2 per person per day, US $1 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Morocco - For activities on your own, it is customary to tip in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Morocco - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. In winter, an umbrella is recommended. Morocco Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Luggage Allowance for travel to Sahara Desert - Due to limited space on the small jeeps used to travel from Erfoud to overnight stay in the desert, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud Hotel and returned back on Day 8. Luggage should be locked and valuables left overnight in the hotel safe. Please pack a small overnight bag. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Morocco Hotels - Some accommodations may not have all of the amenities, such as hairdryer and wide array of toiletries. In order to conserve energy, several hotels run the water heater only at night, thus making hot water consumption challenging later in the day. Complaints regarding a hotel's standards or amenities should be addressed directly with the hotel's management. Refunds are not normally considered by hotels if they were not given an opportunity to address those complaints locally. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Morocco |
| Please be advised that bathroom facilities at comfort stops or restaurants do not always provide toilet paper. We recommend keeping extra tissues or toilet paper with you throughout the tour. There are no emergency bathrooms on the coaches in Morocco, however there are frequent comfort stops on long bus rides. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Morocco - The Moroccan Dirham is the currency of Morocco. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country. Please be aware that ATMs are mainly found in banks in major cities. However, not all machines accept all cards. Hotels do not usually have ATMs. When traveling to remote or southern regions including Ouarzazate, Erfoud and Merzouga, ensure that you have sufficient cash on hand, as ATMs may not be available. US banknotes must be printed from the year 2017 and onwards, and in new or like new condition. Torn, poor condition and signed notes are not accepted. US $1 bills are not accepted by local banks and cannot be used as a form of payment with vendors. It is recommended to carry cash in USD $5 bills to make tipping and minor expenses easier. If choosing to use a foreign currency exchange counter at the Casablanca airport upon arrival, it is recommended to wait until you have cleared customs. The exchange office near baggage claim may apply less favorable exchange rates and fees than those located just outside customs. Exchange counters may encourage travelers to convert currency to debit cards rather than paper bills, however these cards are not accepted everywhere. It is recommended to convert to paper currency which is accepted everywhere and easily convertible back to USD. Always request a receipt when exchanging currency as it will be required if you wish to convert any unused local currency back to USD upon departure at the airport. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Morocco - Shopping is an experience in itself in Morocco, with vibrant souks, markets, and bazaars staffed by vendors hawking their wares. In cities, the Medina districts offers a glimpse into daily life, as well as an assortment of interesting goods, ranging from hand-tanned leather products to fine carpets and pottery. Local vendors can be aggressive and at times even intimidating. Haggling is expected. One bargaining trick is to find a fixed-price store to get a better sense of what a reasonable price for the item of interest would be. Credit Cards may be accepted at large stores. Vendors in souks and medinas will likely only accept cash. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Morocco
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| Languages |
| Morocco - Arabic is the local language. French is taught and used universally for commerce. Spanish is spoken in some northern regions. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Morocco - The voltage used is 220 volts. |
| Code of Conduct |
| Morocco - Morocco is an Islamic country. Shaking hands is a standard form of greeting. Normal courtesies should be observed. Casual dress is acceptable, but women should take care to dress modestly. Beachwear should be confined to the beach and poolside. While freedom to practice one's religion is guaranteed and non-Muslims are not harassed, proselytizing is prohibited and even a discussion of religion in public may violate this restriction. Smoking is very common. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Morocco - Food in Morocco differs from the typical North American diet. It is recommended to eat fully cooked meats, fruits and vegetables. Accordingly care should be taken to avoid undercooked meat and uncooked fruits and vegetables. The warm climate and reduced use of refrigeration, combined with the use of salt and spices, may not be palatable to every taste and may result in stomach ailments. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. Mineral water is provided with dinners on escorted tours. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Morocco |
Holidays 2026 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 20-21: Eid-al-Fitr (End of Ramadan)* May 1: Labor Day May 27-28: Eid al-Adha (Feast of the Sacrifice)* Jun 17: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Aug 26-27: Mouloud (Birth of the Prophet)* Nov 6: Anniversary of the Green March Nov 18: Independence Day Holidays 2027 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 10-11: Eid al-Fitr (End of Ramadan)* May 1: Labor Day May 17-18: Eid al-Adha (Feast of the Sacrifice)* Jun 6: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Nov 6: Anniversary of the Green March Nov 18: Independence Day * Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Morocco - During Ramadan, certain restaurants, shops and tourist sites may operate limited hours. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Morocco |
Tour Manager: US $12 per person per day Driver: US $5 per person per day, US $3 per half day Driver Helper: US $2 per person per day, US $1 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Morocco - For activities on your own, it is customary to tip in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Morocco - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. In winter, an umbrella is recommended. Morocco Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Luggage Allowance for travel to Sahara Desert - Due to limited space on the small jeeps used to travel from Erfoud to overnight stay in the desert, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud Hotel and returned back on Day 8. Luggage should be locked and valuables left overnight in the hotel safe. Please pack a small overnight bag. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Morocco Hotels - Some accommodations may not have all of the amenities, such as hairdryer and wide array of toiletries. In order to conserve energy, several hotels run the water heater only at night, thus making hot water consumption challenging later in the day. Complaints regarding a hotel's standards or amenities should be addressed directly with the hotel's management. Refunds are not normally considered by hotels if they were not given an opportunity to address those complaints locally. |
| Essaouira Hotels Hotels in Essaouira reflect an authentic local style, and thus all rooms may not be of similar standard. Twin rooms cannot be guaranteed and therefore guests may be accommodated in double rooms.
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| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Morocco |
| Please be advised that bathroom facilities at comfort stops or restaurants do not always provide toilet paper. We recommend keeping extra tissues or toilet paper with you throughout the tour. There are no emergency bathrooms on the coaches in Morocco, however there are frequent comfort stops on long bus rides. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Morocco - The Moroccan Dirham is the currency of Morocco. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country. Please be aware that ATMs are mainly found in banks in major cities. However, not all machines accept all cards. Hotels do not usually have ATMs. When traveling to remote or southern regions including Ouarzazate, Erfoud and Merzouga, ensure that you have sufficient cash on hand, as ATMs may not be available. US banknotes must be printed from the year 2017 and onwards, and in new or like new condition. Torn, poor condition and signed notes are not accepted. US $1 bills are not accepted by local banks and cannot be used as a form of payment with vendors. It is recommended to carry cash in USD $5 bills to make tipping and minor expenses easier. If choosing to use a foreign currency exchange counter at the Casablanca airport upon arrival, it is recommended to wait until you have cleared customs. The exchange office near baggage claim may apply less favorable exchange rates and fees than those located just outside customs. Exchange counters may encourage travelers to convert currency to debit cards rather than paper bills, however these cards are not accepted everywhere. It is recommended to convert to paper currency which is accepted everywhere and easily convertible back to USD. Always request a receipt when exchanging currency as it will be required if you wish to convert any unused local currency back to USD upon departure at the airport. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Morocco - Shopping is an experience in itself in Morocco, with vibrant souks, markets, and bazaars staffed by vendors hawking their wares. In cities, the Medina districts offers a glimpse into daily life, as well as an assortment of interesting goods, ranging from hand-tanned leather products to fine carpets and pottery. Local vendors can be aggressive and at times even intimidating. Haggling is expected. One bargaining trick is to find a fixed-price store to get a better sense of what a reasonable price for the item of interest would be. Credit Cards may be accepted at large stores. Vendors in souks and medinas will likely only accept cash. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Morocco
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| Languages |
| Morocco - Arabic is the local language. French is taught and used universally for commerce. Spanish is spoken in some northern regions. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Morocco - The voltage used is 220 volts. |
| Code of Conduct |
| Morocco - Morocco is an Islamic country. Shaking hands is a standard form of greeting. Normal courtesies should be observed. Casual dress is acceptable, but women should take care to dress modestly. Beachwear should be confined to the beach and poolside. While freedom to practice one's religion is guaranteed and non-Muslims are not harassed, proselytizing is prohibited and even a discussion of religion in public may violate this restriction. Smoking is very common. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Morocco - Food in Morocco differs from the typical North American diet. It is recommended to eat fully cooked meats, fruits and vegetables. Accordingly care should be taken to avoid undercooked meat and uncooked fruits and vegetables. The warm climate and reduced use of refrigeration, combined with the use of salt and spices, may not be palatable to every taste and may result in stomach ailments. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. Mineral water is provided with dinners on escorted tours. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Morocco |
Holidays 2026 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 20-21: Eid-al-Fitr (End of Ramadan)* May 1: Labor Day May 27-28: Eid al-Adha (Feast of the Sacrifice)* Jun 17: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Aug 26-27: Mouloud (Birth of the Prophet)* Nov 6: Anniversary of the Green March Nov 18: Independence Day Holidays 2027 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 10-11: Eid al-Fitr (End of Ramadan)* May 1: Labor Day May 17-18: Eid al-Adha (Feast of the Sacrifice)* Jun 6: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Nov 6: Anniversary of the Green March Nov 18: Independence Day * Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Morocco - During Ramadan, certain restaurants, shops and tourist sites may operate limited hours. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Morocco |
Tour Manager: US $12 per person per day Driver: US $5 per person per day, US $3 per half day Driver Helper: US $2 per person per day, US $1 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Morocco - For activities on your own, it is customary to tip in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Morocco - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. In winter, an umbrella is recommended. Morocco Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Luggage Allowance for travel to Sahara Desert - Due to limited space on the small jeeps used to travel from Erfoud to overnight stay in the desert, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud Hotel and returned back on Day 8. Luggage should be locked and valuables left overnight in the hotel safe. Please pack a small overnight bag. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Morocco Hotels - Some accommodations may not have all of the amenities, such as hairdryer and wide array of toiletries. In order to conserve energy, several hotels run the water heater only at night, thus making hot water consumption challenging later in the day. Complaints regarding a hotel's standards or amenities should be addressed directly with the hotel's management. Refunds are not normally considered by hotels if they were not given an opportunity to address those complaints locally. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Morocco |
| Please be advised that bathroom facilities at comfort stops or restaurants do not always provide toilet paper. We recommend keeping extra tissues or toilet paper with you throughout the tour. There are no emergency bathrooms on the coaches in Morocco, however there are frequent comfort stops on long bus rides. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Morocco - The Moroccan Dirham is the currency of Morocco. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country. Please be aware that ATMs are mainly found in banks in major cities. However, not all machines accept all cards. Hotels do not usually have ATMs. When traveling to remote or southern regions including Ouarzazate, Erfoud and Merzouga, ensure that you have sufficient cash on hand, as ATMs may not be available. US banknotes must be printed from the year 2017 and onwards, and in new or like new condition. Torn, poor condition and signed notes are not accepted. US $1 bills are not accepted by local banks and cannot be used as a form of payment with vendors. It is recommended to carry cash in USD $5 bills to make tipping and minor expenses easier. If choosing to use a foreign currency exchange counter at the Casablanca airport upon arrival, it is recommended to wait until you have cleared customs. The exchange office near baggage claim may apply less favorable exchange rates and fees than those located just outside customs. Exchange counters may encourage travelers to convert currency to debit cards rather than paper bills, however these cards are not accepted everywhere. It is recommended to convert to paper currency which is accepted everywhere and easily convertible back to USD. Always request a receipt when exchanging currency as it will be required if you wish to convert any unused local currency back to USD upon departure at the airport. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Morocco - Shopping is an experience in itself in Morocco, with vibrant souks, markets, and bazaars staffed by vendors hawking their wares. In cities, the Medina districts offers a glimpse into daily life, as well as an assortment of interesting goods, ranging from hand-tanned leather products to fine carpets and pottery. Local vendors can be aggressive and at times even intimidating. Haggling is expected. One bargaining trick is to find a fixed-price store to get a better sense of what a reasonable price for the item of interest would be. Credit Cards may be accepted at large stores. Vendors in souks and medinas will likely only accept cash. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Morocco
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| Languages |
| Morocco - Arabic is the local language. French is taught and used universally for commerce. Spanish is spoken in some northern regions. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Morocco - The voltage used is 220 volts. |
| Code of Conduct |
| Morocco - Morocco is an Islamic country. Shaking hands is a standard form of greeting. Normal courtesies should be observed. Casual dress is acceptable, but women should take care to dress modestly. Beachwear should be confined to the beach and poolside. While freedom to practice one's religion is guaranteed and non-Muslims are not harassed, proselytizing is prohibited and even a discussion of religion in public may violate this restriction. Smoking is very common. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Morocco - Food in Morocco differs from the typical North American diet. It is recommended to eat fully cooked meats, fruits and vegetables. Accordingly care should be taken to avoid undercooked meat and uncooked fruits and vegetables. The warm climate and reduced use of refrigeration, combined with the use of salt and spices, may not be palatable to every taste and may result in stomach ailments. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. Mineral water is provided with dinners on escorted tours. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Morocco |
Holidays 2026 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 20-21: Eid-al-Fitr (End of Ramadan)* May 1: Labor Day May 27-28: Eid al-Adha (Feast of the Sacrifice)* Jun 17: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Aug 26-27: Mouloud (Birth of the Prophet)* Nov 6: Anniversary of the Green March Nov 18: Independence Day Holidays 2027 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 10-11: Eid al-Fitr (End of Ramadan)* May 1: Labor Day May 17-18: Eid al-Adha (Feast of the Sacrifice)* Jun 6: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Nov 6: Anniversary of the Green March Nov 18: Independence Day * Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Morocco - During Ramadan, certain restaurants, shops and tourist sites may operate limited hours. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Morocco |
Tour Manager: US $12 per person per day Driver: US $5 per person per day, US $3 per half day Driver Helper: US $2 per person per day, US $1 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Morocco - For activities on your own, it is customary to tip in restaurants and other places that cater to tourists. |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Morocco - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen. In winter, an umbrella is recommended. Morocco Average Temperatures: Fahrenheit | Celsius |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost. |
| Intra-Flights |
| All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx. |
| Luggage Allowance for travel to Sahara Desert - Due to limited space on the small jeeps used to travel from Erfoud to overnight stay in the desert, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud Hotel and returned back on Day 8. Luggage should be locked and valuables left overnight in the hotel safe. Please pack a small overnight bag. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| Morocco Hotels - Some accommodations may not have all of the amenities, such as hairdryer and wide array of toiletries. In order to conserve energy, several hotels run the water heater only at night, thus making hot water consumption challenging later in the day. Complaints regarding a hotel's standards or amenities should be addressed directly with the hotel's management. Refunds are not normally considered by hotels if they were not given an opportunity to address those complaints locally. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Staggered Arrival & Departure |
| Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Morocco |
| Please be advised that bathroom facilities at comfort stops or restaurants do not always provide toilet paper. We recommend keeping extra tissues or toilet paper with you throughout the tour. There are no emergency bathrooms on the coaches in Morocco, however there are frequent comfort stops on long bus rides. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| Morocco - The Moroccan Dirham is the currency of Morocco. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country. Please be aware that ATMs are mainly found in banks in major cities. However, not all machines accept all cards. Hotels do not usually have ATMs. When traveling to remote or southern regions including Ouarzazate, Erfoud and Merzouga, ensure that you have sufficient cash on hand, as ATMs may not be available. US banknotes must be printed from the year 2017 and onwards, and in new or like new condition. Torn, poor condition and signed notes are not accepted. US $1 bills are not accepted by local banks and cannot be used as a form of payment with vendors. It is recommended to carry cash in USD $5 bills to make tipping and minor expenses easier. If choosing to use a foreign currency exchange counter at the Casablanca airport upon arrival, it is recommended to wait until you have cleared customs. The exchange office near baggage claim may apply less favorable exchange rates and fees than those located just outside customs. Exchange counters may encourage travelers to convert currency to debit cards rather than paper bills, however these cards are not accepted everywhere. It is recommended to convert to paper currency which is accepted everywhere and easily convertible back to USD. Always request a receipt when exchanging currency as it will be required if you wish to convert any unused local currency back to USD upon departure at the airport. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| Morocco - Shopping is an experience in itself in Morocco, with vibrant souks, markets, and bazaars staffed by vendors hawking their wares. In cities, the Medina districts offers a glimpse into daily life, as well as an assortment of interesting goods, ranging from hand-tanned leather products to fine carpets and pottery. Local vendors can be aggressive and at times even intimidating. Haggling is expected. One bargaining trick is to find a fixed-price store to get a better sense of what a reasonable price for the item of interest would be. Credit Cards may be accepted at large stores. Vendors in souks and medinas will likely only accept cash. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Local Emergency Phone Numbers |
Morocco
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| Languages |
| Morocco - Arabic is the local language. French is taught and used universally for commerce. Spanish is spoken in some northern regions. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| Morocco - The voltage used is 220 volts. |
| Code of Conduct |
| Morocco - Morocco is an Islamic country. Shaking hands is a standard form of greeting. Normal courtesies should be observed. Casual dress is acceptable, but women should take care to dress modestly. Beachwear should be confined to the beach and poolside. While freedom to practice one's religion is guaranteed and non-Muslims are not harassed, proselytizing is prohibited and even a discussion of religion in public may violate this restriction. Smoking is very common. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.
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| Morocco - Food in Morocco differs from the typical North American diet. It is recommended to eat fully cooked meats, fruits and vegetables. Accordingly care should be taken to avoid undercooked meat and uncooked fruits and vegetables. The warm climate and reduced use of refrigeration, combined with the use of salt and spices, may not be palatable to every taste and may result in stomach ailments. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized. Mineral water is provided with dinners on escorted tours. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - Morocco |
Holidays 2026 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 20-21: Eid-al-Fitr (End of Ramadan)* May 1: Labor Day May 27-28: Eid al-Adha (Feast of the Sacrifice)* Jun 17: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Aug 26-27: Mouloud (Birth of the Prophet)* Nov 6: Anniversary of the Green March Nov 18: Independence Day Holidays 2027 Jan 1: New Year's Day Jan 11: Proclamation of Independence Mar 10-11: Eid al-Fitr (End of Ramadan)* May 1: Labor Day May 17-18: Eid al-Adha (Feast of the Sacrifice)* Jun 6: Islamic New Year* Jul 30: Enthronement (Feast of the Throne) Aug 14: Oued Ed-Dahab Day Aug 20: Revolution of the King and the People Aug 21: Youth Day Nov 6: Anniversary of the Green March Nov 18: Independence Day * Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above. During Ramadan, historic and cultural sites may close early and operate with minimal staff. The order of sightseeing may be changed to accommodate the holiday observance. Traffic congestion is common during Ramadan. Some hotels and restaurants may not serve alcoholic beverages. Entertainment may be limited to be respectful of the holiday observance. Modest dress is suggested during Ramadan (no shorts, short skirts, or sleeveless tops). Use discretion when drinking, eating, and smoking in public between sunrise and sunset. Consider keeping drinks and snacks in your hotel room that you may consume in private. |
| Morocco - During Ramadan, certain restaurants, shops and tourist sites may operate limited hours. |
| Suggested Tipping |
| Gratuities |
| Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping. Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents. |
| Suggested Tipping: Morocco |
Tour Manager: US $12 per person per day Driver: US $5 per person per day, US $3 per half day Driver Helper: US $2 per person per day, US $1 per half day Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers. |
| Morocco - For activities on your own, it is customary to tip in restaurants and other places that cater to tourists. |
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It was super. Great guide. Moha really knew his stuff. He was top notch. All the guides were great along the way. Enjoyed the camp Sahara tent experience and the camel ride. The optional hot air balloon was exceptional. When we left the hotel on the last day to the airport with gate 1 shuttle, a gate 1 rep met us there and took us right to the airline counter. This was so good. I never had this experience. Wow!
Daniel G.
Our trip to Morocco was amazing, the tour director (Redone) was fantastic and very knowledgeable, he really made our trip wonderful and memorable, the bus driver and the assistant were very professional and courteous. We had a wonderful time.
Maria F.
I'm still absolutely beaming from my trip - honestly, it was beyond amazing, truly one for the books! Every expectation I had was completely surpassed, and I've come home with a treasure trove of incredible memories. I really must give a huge, special mention to our Tour Director. They were simply phenomenal! Not only were they brimming with fascinating knowledge about every place we visited, but their genuine kindness and the incredible care they showed to each one of us in the group made the journey so much more personal and enjoyable. They fostered such a warm, supportive, and fun atmosphere, making us all feel like a close-knit family exploring together. Their dedication and attentiveness truly made all the difference. And Morocco itself? Wow! It completely stole my heart. I was utterly captivated by its vibrant energy, the incredible tapestry of sights, sounds, and smells, and its deep, rich history. Each day unfolded with new discoveries - from the exhilarating bustle of the markets and the ancient allure of the medinas, to the serene beauty of the desert landscapes and the awe-inspiring architecture. The warmth and hospitality of the Moroccan people, alongside their fascinating traditions, truly left a profound and lasting impression, broadening my perspective in the most wonderful way. It was also a fantastic experience to share this adventure with some friends who joined us! Seriously, Gate 1, you've outdone yourselves once again! Thank you so much for putting together such an enriching and truly unforgettable travel adventure. I'm already buzzing with excitement about planning my next exploration with you!
Lourdes P.
Just to say that our recent small group tour to Morocco was truly a trip to remember. Mo made sure we all had a wonderful visit, attending to all the important logistics at every stop, and encouraging friendships old and new. Kudos, too, to our careful driver and assistant, as well as our experienced (and some highly entertaining) local guides. We left with many great memories and impressions of Morocco, and I have personally recommended it family and friends who wanted to know all about my tour.
Maria T.
BEYOND SPECTACULAR!!!!! The 12-day Moroccan journey exceeded all our (6 girlfriends in our 70s) expectations!!! Gate 1 delivered excellently from start to finish, with very well-chosen itineraries, superb hotels & restaurants, efficient services from the best tour manager Mohammed, along with our skilled driver & assistant including baggage handlers (upon arrivals & departures at airports) .... All services were second to none!!!! We have travelled far and can only endorse Gate 1 again & again & again & again. You guys have made our getaway very special in every way possible. Thank you and here's to more Gate 1 trips with us ahead!!!!!
Merceditas C.
Hi - I just completed the automated survey but would like to add that once again Gate One has way over delivered in terms of service and value. Our tour manager, Rasheed, was wonderful - organized, knowledgeable, friendly, and so helpful in every way. The hotels were above and beyond what we expected. The food was amazing and perfect for our trip! I am recommending Gate One to all of my friends who are traveling and everyone is coming home raving about your tours. Thank you so much!
Elizabeth G.
Our tour guide, Said, was wonderful! His depth of knowledge was amazing as well as his management skills in coordinating the tour. The entire trip was well planned out and he was able to pass on his knowledge of Morocco throughout the tour. All the members of our tour group quickly became friends, which I believe was largely due to Said's ability to set the tone for the tour. You are lucky to have him!
Peter G.
Our guide Ham was absolutely stellar in every way! He was by far the most helpful, friendly and competent guide we have ever had on our many Gate 1 tours! Every day he went far beyond expectations to assure our safety, comfort and overall Morocco experience. He established our group as "family" and he treated us all that way! He made every arrangement for our free time activities, made helpful suggestions, and ensured that our tour outings were top- notch. He shared a depth of knowledge for Morocco which helped us all begin to appreciate his country's rich & complex history. He loves his job and is a wonderful ambassador for Gate 1. Did he add immeasurably to the quality and enjoyment of our Morocco experience? Absolutely! He was what made this trip unforgettable!
Nancy S.
Our tour leader Azeddine was beyond OUTSTANDING!! He epitomizes all the qualities of the ideal tour leader. Gate 1 is fortunate to have him representing the brand. We were so lucky to have him as our tour leader! His personality, knowledge and skills made him the most wonderful leader that we have ever had, in all our decades of travel. He personally, made this trip even more wonderful, for us all. ... Other aspiring guides could learn a lot from observing or being taught by him. He is a gem. He is AWESOME.
Lesley T.
An Outstanding Guide --Moha with Gate 1 Travel for Morocco trip. Our Morocco trip was absolutely unforgettable, thanks to our incredible local guide, Moha. He went above and beyond every single day to make sure everything ran smoothly and that everyone in our group felt cared for. Moha is exceptionally knowledgeable about Morocco's history, culture and traditions, and he shared it all with warmth and humor. Even when unexpected challenges came up, he handled everything calmly and efficiently-truly making the impossible possible! His kindness, patience and professionalism turned a great trip into an extraordinary one. We're so grateful for all he did to make our journey so special. If you're traveling to Morocco with Gate 1, you'll be very lucky to have Moha as your guide!
Susanna L.
Moroccan Allure trip was fabulous. Our tour manager Amine was extraordinary and made the trip so much better for the entire group; he really goes out of his way not only to be personable and informative and organized but helps with lots of other reservations and problems that come up with a smile and a genuine enthusiasm for his job.
Peggy W.
As first time Gate 1 travelers, my wife and I didn't know what to expect from our trip to Morocco. We are seasoned travelers, but, with the exception of the times we've cruised, we've generally successfully traveled "on our own." Nevertheless, several friends who love to travel explained to us that they have enjoyed traveling with your company, and another couple, with whom we've traveled in the past, especially loved traveling to Morocco with you. Thus, we thought we'd "give it a try," and, as noted in our attached "thank you" notes to our tour leader, Azzedine, our bus driver, Azis, and their assistant, Hassan, as well as in our various Facebook postings, we couldn't have been more impressed! Azzedine, in particular, became like another member of the family to all of our group! We now consider him to be our brother! He was unflappable, organized, knowledgeable, articulate, funny - just an amazing human being! The other local guides, particularly Ali in Rabat, Abdul in Tangier, Hesham in Fez, were also fantastic and added local color to the tour! We loved the additional experiences, including the hosted dinner in Fez and the camel ride in Marrakech. It was truly a trip of a lifetime, and we look forward to future Gate 1 adventures!
John N.
Aziz was compassionate, knowledgeable, patient and kind. Furthermore, he was fun. Aziz definitely rates as one of our top guides so far. Melissa and I look forward to more Gate 1 trips. We were sorry to say goodbye to Aziz. The bus driver and his assistant were A+ too.
Jim H.
I would like to commend our tour guide Mohammad. He was excellent. His knowledge about the country was superb. His attitude and demeanor was excellent, you could see he really cared about the group. His attention to detail was top notch. All in all, I could have not wanted a better tour guide than Mohammad. He made the tour extra enjoyable.
Louis L.
It was a wonderful experience, all the hotels are very nice and unique. I want to emphasize our experience with our tour manager, Aziz. He is attentive, patient, friendly, he always has that "can-do" attitude, and a great sense of humor. I hope Gate1 would reach out to him and forward our utmost compliments to Aziz.
Maryann K.
I've traveled with Gate 1 on several trips. Aziz, our tour manager, was more than outstanding. He made our trip an outstanding experience. His calm, can do, sense of humor, and his desire to make our trip experiene amazing, was over and above anyone could ask for.
Terry K.
Gate one sold us on a 15-day trip to Morocco. We came from all over the US-from all different backgrounds and many different preconceived notions of what we were going to experience in Morocco. Because of Ibrahim's guidance, experience and insight, he made our experience complete. There are no words to express our gratitude for Ibrahim's guidance, and we thank him for that. For the two weeks of our tour, he opened our eyes to experience something different. We will never forget what we saw and what we learned from him. He is an excellent guide and a valuable asset to Gate1
Leonard F.
Just finished the Morocco Discovery Tour. Our tour leader Abdu made the trip excellent. He was clearly responsible and went the extra mile to see to it that we were comfortable and our needs were met. Just as important was his energy and enthusiasm in bringing the country to life, sharing his perspective, making the experience very fun.
Roberta C.
We absolutely loved Morocco and the Discovery tour we participated in. And that was no doubt due in large part to the guidance, presence, thoughtfulness, and intimate knowledge of the region and its people of our tour manager. He did an amazing job! Not only highlighting Morocco and its beauty, diversity and history, but also providing us with an insight to the people that have inhabited these lands for millennia. An insight I suspect few receive. This is our first Discovery Tour, but it definitely won't be out last. Thank you for the trip of a lifetime, or... at least until our next adventure with Gate 1.
Franklin E.
Morocco was a magic carpet ride melding antiquity with modern and including beautiful cultures! Our guide, Hesham, went above and beyond performing at 150% to ensure each and every person had a memorable experience! I cannot praise him enough for his careful attention to detail, knowledge, professionalism and warm personality! This trip and the wonder and magic of Morocco and its history and people restored my faith in not only the beauty of the world but also humanity! Fabulous! I would highly recommend Gate 1 and a visit to Morocco!
Christine S.
We just completed a tour of Morocco, and it was outstanding. Our tour manager, Yousef, was beyond great. His insights enabled us to have a deep understanding of all aspects of Morocco - history, religion, commerce, culinary aspects and cultures. It is a complex society, and he broke it down in ways that were clearly understood. We were also impressed that he was available 24/7 and treated us like family. It was our first Gate 1 tour but won't be the last.
Will H.
My husband and I joined the Discovery tour of 15-day Morocco. We had a wonderful time and will cherish the memory forever. The tour manager Kader provided excellent and heartwarming services. He was passionate and meticulous about making our trip very enjoyable. We will definitely recommend Gate 1 to our friends and families. Good job well done.
Jeannie H.
Such wonderful trip! Loved every minute of it! Morocco is a magical, beautiful country! Luxury hotels, delicious food, great historical landmarks and super nice, intelligent local guide Khalid, who made this trip even more special! Thank you Gate 1! You're truly No. 1!
Georgina B.
Our Morocco Allure trip was fantastic. Abdellah, our tour manager, was so very attentive. He anticipated every need, responded to every request, was very informative and kind and funny. He made the trip better than I had imagined. Morocco was different from what I had pictured in my mind with its diverse landscapes. The COLORS in my photos are breathtaking. And the people are very kind. We were there during Ramadan, and many including Abdellah were adhering to their worship and yet, we didn't feel that it was an inconvenient time for visiting Morocco. The places we lodged were luxury as well. So happy we saw Morocco with Gate 1.
Bobbie P.
I cannot speak highly enough about the Gate 1 team assigned to this tour. The tour guide Bouchaib, the driver Salah, and the assistant, Rashid. They looked after us with great care, good spirits, and professionalism. Bouchaib was a pleasure to be around. He was always friendly, helpful, and smiling, and extremely knowledgeable about Moroccan culture and history. As for Salah, he was a highly skilled driver, always safe
Paul C.