14 Day Affordable Slovenia, Croatia, Montenegro & Albania with Venice

From

$2499

Land Only

$3229*

Air & Land

14 Day Affordable Slovenia, Croatia, Montenegro & Albania with Venice

From

$2499

Land Only

$3229*

Air & Land


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Select a Date to Book

Select a Date to Book

2026 Dates & Prices Single Supplement: $800
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
$2499 $3309*
$2549 $3459*
Sun, Mar 01  (Sold Out) $2499 $3369*
$2499 $3229*
Fri, Mar 06  (Sold Out) $2499 $3199*
Sun, Mar 08  (Sold Out) $2599 $3539*
Wed, Mar 11  (Sold Out) $2599 $3309*
Only 1 seat left! $2499 $3619*
$2649 $3869*
Only 1 seat left! $2749 $3539*
Fri, Mar 20  (Sold Out) $2749 $3639*
Sun, Mar 22  (Sold Out) $2749 $3719*
Tue, Mar 24  (Sold Out) $2799 $3569*
Only 1 seat left! $2749 $3789*

Not Included:
Optional tours and gratuities (unless otherwise specified).


Additional Information:
All passengers will be advised on timing of your group transfer to Opatija, Croatia approximately 1-2 weeks prior to departure.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

Transportation: There are two days with over 5 hours of driving.

Pace: Expect 3-4 hours of walking on included sightseeing days, as well as considerable time standing. Due to specific drop off and pick up points, additional walking to and from sights may be necessary.

Terrain: On this tour, you may need to walk on uneven and challenging terrain, navigate steep steps or slopes, and encounter cobblestone streets.

Travel Style: This is an Off Season program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Select Your Flights


You can select flights from your hometown in the US or Canada by changing the Departure City above. Why Select Flights from Your Hometown?

Escorted Package Includes

  • Flights New York-Venice, Tirana-New York
    Other departure cities available. Click on date of departure for selection and prices
  • 12 nights accommodations
    • 2 nights Venice
    • 2 nights Bled
    • 2 nights Opatija
    • 1 night Split
    • 2 nights Dubrovnik
    • 1 night Budva-Becici
    • 2 nights Tirana
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 20 meals: 12 breakfasts, 1 lunch, 7 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager
  • Services of local guides
  • Entrance fees per itinerary
  • Tips for porters, wait staff & local guides on included services
  • Comfortable wireless earphones for enhanced touring

Special Features

  • Take a walking tour of St. Mark's Square in Venice, with its extraordinary treasures and architectural wonders
  • Visit Bled Castle, a medieval fortress perched atop a steep cliff above the picturesque lake
  • Explore seaside Opatija, with its rich history and scenic surroundings
  • Relax in the green oasis of Krka National Park while admiring the travertine Karst waterfalls
  • Walk the cobbled streets of Split and marvel at the Diocletian's Palace, a precious example of Roman architecture
  • Tour Dubrovnik, declared a UNESCO World Heritage Site, and visit the Franciscan monastery with one of the oldest functioning pharmacies in Europe
  • View the spectacular Bay of Kotor fjord
  • Tour Bunk'Art 2 Museum and gain insight into Albania's history during the Cold War

†Transfers are available for purchase for land only or on alternative flight dates if pre/post accommodations are booked through Gate 1 Travel

Not Included:
Optional tours and gratuities (unless otherwise specified).

Is This Trip Right for You?

Transportation: There are two days with over 5 hours of driving.

Pace: Expect 3-4 hours of walking on included sightseeing days, as well as considerable time standing. Due to specific drop off and pick up points, additional walking to and from sights may be necessary.

Terrain: On this tour, you may need to walk on uneven and challenging terrain, navigate steep steps or slopes, and encounter cobblestone streets.

Travel Style: This is an Off Season program. For more information, click here.
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Note: the itinerary may change depending upon your selection. Click an option in blue above to see what is included.

DAY 1, Sunday - Depart for Italy
Depart for Italy

DAY 2, Monday - Arrive in Venice
Arrive in Venice and transfer to the hotel. The balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Venice
Meals: Dinner

DAY 3, Tuesday - Venice City Tour
Begin your discovery of Venice on the Island of Murano, known for its artistic and colorful glassware. Visit a local factory to witness the art of glassblowing. Afterward, continue to the main island of Venice and take a walking tour with your local guide through the maze of narrow alleyways and bridges. Upon reaching St. Mark's Square, stop to view its most prominent monuments. The pink marble Doge's Palace was the official residence of the Venetian ruler, and the Bridge of Sighs offers one of the most notable scenes of this Romantic city. Marvel at the golden Basilica of San Marco, built over several centuries in a fusion of Byzantine, Roman, and Venetian architecture. The rest of the day is free, or participate in the optional Gondola Ride, offering a different perspective of this unique city built on water
Optional: Gondola Ride (PM)
Overnight: Venice
Meals: Breakfast

DAY 4, Wednesday - Trieste Sightseeing en route to Bled
Depart Venice and travel toward Slovenia, stopping en route in Trieste, a major seaport in northeastern Italy. Embark on a walk through the major piazzas of the city, including the former seat of the Jewish quarter and the Roman theater. Continue to the lovely city of Bled, exquisitely set amidst the Julian Alps. Tonight, dinner is at the hotel
Overnight: Bled
Meals: Breakfast, Dinner

DAY 5, Thursday - Resort City of Bled
Surrounded by high peaks, Bled has enticed travelers since the mid-19th century for its pure air, magnificent scenery, and healing thermal springs. A tour through this charming town continues along the shores of the lake before ascending to the imposing Bled Castle, perched on a cliff with soaring views. Spend the rest of the day exploring the city on your own, or perhaps join the optional tour to the Postojna Cave, a network of passages, galleries, and chambers. Travel aboard the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world. You'll be dazzled by the stalactites and stalagmites in a variety of shapes and colors. Tonight, attend the optional dinner at a country inn in the medieval town of Radovljica, highlighted by a selection of traditional Slovenian dishes and wine
Optional: Postojna Cave (PM)
Optional: Tour of Radovljica with dinner (PM)
Overnight: Bled
Meals: Breakfast

DAY 6, Friday - Ljubljana, Opatija
Today, drive to Ljubljana, Slovenia's capital. On your tour, view the most significant sights of the old city center, with its unique mixture of Baroque and Art Nouveau architecture. Stop at the colorful open-air market, Three Bridges Square, Town Hall, and Robba Fountain, among the best-known Baroque monuments. Spend free time exploring the city on your own before heading to Opatija, Croatia, for dinner and overnight
Overnight: Opatija
Meals: Breakfast, Dinner

DAY 7, Saturday - Full Day in Opatija
Spend the day at leisure in Opatija, with its rich history, picturesque surroundings, and gorgeous beaches, once a gathering spot for the Austro-Hungarian nobility. Alternatively, join the optional tour to the Istrian Peninsula that begins in Pula, a strategic port since the times of the ancient Romans. Afterward, the tour continues to the resort town of Rovinj. Tonight, return to Opatija and explore the lovely town and its wealth of fine seafood restaurants
Optional: Full Day Istrian Peninsula
Overnight: Opatija
Meals: Breakfast

DAY 8, Sunday - Pakovo Selo, Krka National Park, Split
Depart Opatija today on a long drive along the dramatic Adriatic coast to Split. En route, stop at the quaint Dalmatian village of Pakovo Selo. After lunch, continue toward the breathtaking Krka National Park. Admire the lake and waterways at one of Croatia's most famous sights, including Skradinski Buk Falls. Afterward, travel south to the UNESCO protected seaside town of Split. Check into your hotel before dinner at a local restaurant
Overnight: Split
Meals: Breakfast, Lunch, Dinner

DAY 9, Monday - Explore Split, Travel to Dubrovnik
Walk along the cobbled streets of the Old Town featuring the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. This is the largest and best-preserved Roman palace in the world, built for the Emperor Diocletian, representing a precious example of Roman architecture. See the remains of the Roman Peristyle, the unusual Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter, with its headless black sphinx guarding the entrance. Spend time discovering the town independently. Then, continue along the coast to the walled city of Dubrovnik where you will have the opportunity to see the amazing views of this city known as the "Pearl of the Adriatic." Tonight, dinner is at the hotel
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 10, Tuesday - Dubrovnik City Tour
The walking tour of Old Dubrovnik highlights the city's treasures within the 800-year-old walls. View the Rector's Palace, an outstanding blend of Gothic and Renaissance architecture, and the monumental Sponza Palace, preserved with its original beauty. Under the City Bell Tower on Luza Square stands Orlando Tower, dedicated to the knight that saved the city in the 9th century. Continue to the Dominican Monastery and visit the Franciscan Monastery with one of the oldest functioning pharmacies in Europe. The rest of the day is at leisure to explore Dubrovnik on your own. Perhaps head to Stradun, the main shopping street, which was used as a filming location for The Last Jedi in the Star Wars series. Alternatively, join the optional Silk Wonder and Old Mills Tour. Travel to Gruda and visit the gallery of Antonia Ruskovic. Learn how silk is produced and browse the extensive selection of handmade products. Afterward, continue to Divanovic Mill to watch a demonstration of flour production and wool processing. There are not many fulling mills left and this is the only operational one in Dalmatia. Learn about fabrics and their importance in the region. Later, return to Dubrovnik. Tonight, perhaps attend the optional Traditional Croatian Dinner
Optional: Silk Wonder and Old Mills (PM)
Optional: Traditional Croatian Dinner (PM)
Overnight: Dubrovnik
Meals: Breakfast

DAY 11, Wednesday - Montenegro, Kotor
Depart Dubrovnik and drive across the Croatian border to Montenegro, a Mediterranean jewel with its crystal clear lakes. Head to the beautiful Bay of Kotor, the longest and deepest fjord in Southern Europe. A boat ride takes you to Our Lady of the Rocks Church, nestled on an islet off the coast of Perast. View the Roman Catholic Church, the largest building on the islet, and its museum. Later, drive to the fortified, medieval town of Kotor. On your guided walking tour, view the Cathedral of St.Tryphon, the Maritime Museum, numerous palaces, and the Old Town Square. Spend leisure time strolling through the winding cobblestone lanes of the Old City before heading to Budva-Becici for dinner and overnight
Overnight: Budva-Becici
Meals: Breakfast, Dinner

DAY 12, Thursday - Shkodra, Tirana City Tour
This morning, drive to Tirana, Albania. Enroute, stop in Shkodra, an important cultural center and amongst Albania's oldest cities, set on the east side of Shkodra Lake. In the afternoon, arrive in Tirana and take a sightseeing tour, beginning at Skanderbeg Square, the bustling heart of the city, named for Skanderbeg, the Albanian national hero whose equestrian statue dominates the center of the plaza. View Et'hem Bey Mosque, which serves as a symbol of the rebirth of religious freedom in Albania. Continue to the soviet built Palace of Culture with its first stone symbolically placed by Nikita Khrushchev. End the tour with a visit to Bunk'Art 2, an ex-nuclear bunker that is now a museum, providing an unusual insight into Albania's history during the Cold War. The rest of the day is at leisure
Overnight: Tirana
Meals: Breakfast

DAY 13, Friday - Full Day in Tirana
Spend the day at leisure in Tirana or join the optional Kruje Tour with Lunch. The visit will take you back in time and give you a wonderful cultural experience. Walk through the old bazaar, visit the Ethnographic Museum, and have lunch at a local restaurant. At your dinner tonight, bid farewell to your Tour Manager
Optional: Kruje Tour with Lunch (AM)
Overnight: Tirana
Meals: Breakfast, Dinner

DAY 14, Saturday - Depart Albania
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Tuesday - Depart for Italy
Depart for Italy

DAY 2, Wednesday - Arrive in Venice
Arrive in Venice and transfer to the hotel. The balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Venice
Meals: Dinner

DAY 3, Thursday - Venice City Tour
Begin your discovery of Venice on the Island of Murano, known for its artistic and colorful glassware. Visit a local factory to witness the art of glassblowing. Afterward, continue to the main island of Venice and take a walking tour with your local guide through the maze of narrow alleyways and bridges. Upon reaching St. Mark's Square, stop to view its most prominent monuments. The pink marble Doge's Palace was the official residence of the Venetian ruler, and the Bridge of Sighs offers one of the most notable scenes of this Romantic city. Marvel at the golden Basilica of San Marco, built over several centuries in a fusion of Byzantine, Roman, and Venetian architecture. The rest of the day is free, or participate in the optional Gondola Ride, offering a different perspective of this unique city built on water
Optional: Gondola Ride (PM)
Overnight: Venice
Meals: Breakfast

DAY 4, Friday - Trieste Sightseeing en route to Bled
Depart Venice and travel toward Slovenia, stopping en route in Trieste, a major seaport in northeastern Italy. Embark on a walk through the major piazzas of the city, including the former seat of the Jewish quarter and the Roman theater. Continue to the lovely city of Bled, exquisitely set amidst the Julian Alps. Tonight, dinner is at the hotel
Overnight: Bled
Meals: Breakfast, Dinner

DAY 5, Saturday - Resort City of Bled
Surrounded by high peaks, Bled has enticed travelers since the mid-19th century for its pure air, magnificent scenery, and healing thermal springs. A tour through this charming town continues along the shores of the lake before ascending to the imposing Bled Castle, perched on a cliff with soaring views. Spend the rest of the day exploring the city on your own, or perhaps join the optional tour to the Postojna Cave, a network of passages, galleries, and chambers. Travel aboard the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world. You'll be dazzled by the stalactites and stalagmites in a variety of shapes and colors. Tonight, attend the optional dinner at a country inn in the medieval town of Radovljica, highlighted by a selection of traditional Slovenian dishes and wine
Optional: Postojna Cave (PM)
Optional: Tour of Radovljica with dinner (PM)
Overnight: Bled
Meals: Breakfast

DAY 6, Sunday - Ljubljana, Opatija
Today, drive to Ljubljana, Slovenia's capital. On your tour, view the most significant sights of the old city center, with its unique mixture of Baroque and Art Nouveau architecture. Stop at the colorful open-air market, Three Bridges Square, Town Hall, and Robba Fountain, among the best-known Baroque monuments. Spend free time exploring the city on your own before heading to Opatija, Croatia, for dinner and overnight
Overnight: Opatija
Meals: Breakfast, Dinner

DAY 7, Monday - Full Day in Opatija
Spend the day at leisure in Opatija, with its rich history, picturesque surroundings, and gorgeous beaches, once a gathering spot for the Austro-Hungarian nobility. Alternatively, join the optional tour to the Istrian Peninsula that begins in Pula, a strategic port since the times of the ancient Romans. Afterward, the tour continues to the resort town of Rovinj. Tonight, return to Opatija and explore the lovely town and its wealth of fine seafood restaurants
Optional: Full Day Istrian Peninsula
Overnight: Opatija
Meals: Breakfast

DAY 8, Tuesday - Pakovo Selo, Krka National Park, Split
Depart Opatija today on a long drive along the dramatic Adriatic coast to Split. En route, stop at the quaint Dalmatian village of Pakovo Selo. After lunch, continue toward the breathtaking Krka National Park. Admire the lake and waterways at one of Croatia's most famous sights, including Skradinski Buk Falls. Afterward, travel south to the UNESCO protected seaside town of Split. Check into your hotel before dinner at a local restaurant
Overnight: Split
Meals: Breakfast, Lunch, Dinner

DAY 9, Wednesday - Explore Split, Travel to Dubrovnik
Walk along the cobbled streets of the Old Town featuring the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. This is the largest and best-preserved Roman palace in the world, built for the Emperor Diocletian, representing a precious example of Roman architecture. See the remains of the Roman Peristyle, the unusual Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter, with its headless black sphinx guarding the entrance. Spend time discovering the town independently. Then, continue along the coast to the walled city of Dubrovnik where you will have the opportunity to see the amazing views of this city known as the "Pearl of the Adriatic." Tonight, dinner is at the hotel
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 10, Thursday - Dubrovnik City Tour
The walking tour of Old Dubrovnik highlights the city's treasures within the 800-year-old walls. View the Rector's Palace, an outstanding blend of Gothic and Renaissance architecture, and the monumental Sponza Palace, preserved with its original beauty. Under the City Bell Tower on Luza Square stands Orlando Tower, dedicated to the knight that saved the city in the 9th century. Continue to the Dominican Monastery and visit the Franciscan Monastery with one of the oldest functioning pharmacies in Europe. The rest of the day is at leisure to explore Dubrovnik on your own. Perhaps head to Stradun, the main shopping street, which was used as a filming location for The Last Jedi in the Star Wars series. Alternatively, join the optional Silk Wonder and Old Mills Tour. Travel to Gruda and visit the gallery of Antonia Ruskovic. Learn how silk is produced and browse the extensive selection of handmade products. Afterward, continue to Divanovic Mill to watch a demonstration of flour production and wool processing. There are not many fulling mills left and this is the only operational one in Dalmatia. Learn about fabrics and their importance in the region. Later, return to Dubrovnik. Tonight, perhaps attend the optional Traditional Croatian Dinner
Optional: Silk Wonder and Old Mills (PM)
Optional: Traditional Croatian Dinner (PM)
Overnight: Dubrovnik
Meals: Breakfast

DAY 11, Friday - Montenegro, Kotor
Depart Dubrovnik and drive across the Croatian border to Montenegro, a Mediterranean jewel with its crystal clear lakes. Head to the beautiful Bay of Kotor, the longest and deepest fjord in Southern Europe. A boat ride takes you to Our Lady of the Rocks Church, nestled on an islet off the coast of Perast. View the Roman Catholic Church, the largest building on the islet, and its museum. Later, drive to the fortified, medieval town of Kotor. On your guided walking tour, view the Cathedral of St.Tryphon, the Maritime Museum, numerous palaces, and the Old Town Square. Spend leisure time strolling through the winding cobblestone lanes of the Old City before heading to Budva-Becici for dinner and overnight
Overnight: Budva-Becici
Meals: Breakfast, Dinner

DAY 12, Saturday - Shkodra, Tirana City Tour
This morning, drive to Tirana, Albania. Enroute, stop in Shkodra, an important cultural center and amongst Albania's oldest cities, set on the east side of Shkodra Lake. In the afternoon, arrive in Tirana and take a sightseeing tour, beginning at Skanderbeg Square, the bustling heart of the city, named for Skanderbeg, the Albanian national hero whose equestrian statue dominates the center of the plaza. View Et'hem Bey Mosque, which serves as a symbol of the rebirth of religious freedom in Albania. Continue to the soviet built Palace of Culture with its first stone symbolically placed by Nikita Khrushchev. End the tour with a visit to Bunk'Art 2, an ex-nuclear bunker that is now a museum, providing an unusual insight into Albania's history during the Cold War. The rest of the day is at leisure
Overnight: Tirana
Meals: Breakfast

DAY 13, Sunday - Full Day in Tirana
Spend the day at leisure in Tirana or join the optional Kruje Tour with Lunch. The visit will take you back in time and give you a wonderful cultural experience. Walk through the old bazaar, visit the Ethnographic Museum, and have lunch at a local restaurant. At your dinner tonight, bid farewell to your Tour Manager
Optional: Kruje Tour with Lunch (AM)
Overnight: Tirana
Meals: Breakfast, Dinner

DAY 14, Monday - Depart Albania
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Wednesday - Depart for Italy
Depart for Italy

DAY 2, Thursday - Arrive in Venice
Arrive in Venice and transfer to the hotel. The balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Venice
Meals: Dinner

DAY 3, Friday - Venice City Tour
Begin your discovery of Venice on the Island of Murano, known for its artistic and colorful glassware. Visit a local factory to witness the art of glassblowing. Afterward, continue to the main island of Venice and take a walking tour with your local guide through the maze of narrow alleyways and bridges. Upon reaching St. Mark's Square, stop to view its most prominent monuments. The pink marble Doge's Palace was the official residence of the Venetian ruler, and the Bridge of Sighs offers one of the most notable scenes of this Romantic city. Marvel at the golden Basilica of San Marco, built over several centuries in a fusion of Byzantine, Roman, and Venetian architecture. The rest of the day is free, or participate in the optional Gondola Ride, offering a different perspective of this unique city built on water
Optional: Gondola Ride (PM)
Overnight: Venice
Meals: Breakfast

DAY 4, Saturday - Trieste Sightseeing en route to Bled
Depart Venice and travel toward Slovenia, stopping en route in Trieste, a major seaport in northeastern Italy. Embark on a walk through the major piazzas of the city, including the former seat of the Jewish quarter and the Roman theater. Continue to the lovely city of Bled, exquisitely set amidst the Julian Alps. Tonight, dinner is at the hotel
Overnight: Bled
Meals: Breakfast, Dinner

DAY 5, Sunday - Resort City of Bled
Surrounded by high peaks, Bled has enticed travelers since the mid-19th century for its pure air, magnificent scenery, and healing thermal springs. A tour through this charming town continues along the shores of the lake before ascending to the imposing Bled Castle, perched on a cliff with soaring views. Spend the rest of the day exploring the city on your own, or perhaps join the optional tour to the Postojna Cave, a network of passages, galleries, and chambers. Travel aboard the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world. You'll be dazzled by the stalactites and stalagmites in a variety of shapes and colors. Tonight, attend the optional dinner at a country inn in the medieval town of Radovljica, highlighted by a selection of traditional Slovenian dishes and wine
Optional: Postojna Cave (PM)
Optional: Tour of Radovljica with dinner (PM)
Overnight: Bled
Meals: Breakfast

DAY 6, Monday - Ljubljana, Opatija
Today, drive to Ljubljana, Slovenia's capital. On your tour, view the most significant sights of the old city center, with its unique mixture of Baroque and Art Nouveau architecture. Stop at the colorful open-air market, Three Bridges Square, Town Hall, and Robba Fountain, among the best-known Baroque monuments. Spend free time exploring the city on your own before heading to Opatija, Croatia, for dinner and overnight
Overnight: Opatija
Meals: Breakfast, Dinner

DAY 7, Tuesday - Full Day in Opatija
Spend the day at leisure in Opatija, with its rich history, picturesque surroundings, and gorgeous beaches, once a gathering spot for the Austro-Hungarian nobility. Alternatively, join the optional tour to the Istrian Peninsula that begins in Pula, a strategic port since the times of the ancient Romans. Afterward, the tour continues to the resort town of Rovinj. Tonight, return to Opatija and explore the lovely town and its wealth of fine seafood restaurants
Optional: Full Day Istrian Peninsula
Overnight: Opatija
Meals: Breakfast

DAY 8, Wednesday - Pakovo Selo, Krka National Park, Split
Depart Opatija today on a long drive along the dramatic Adriatic coast to Split. En route, stop at the quaint Dalmatian village of Pakovo Selo. After lunch, continue toward the breathtaking Krka National Park. Admire the lake and waterways at one of Croatia's most famous sights, including Skradinski Buk Falls. Afterward, travel south to the UNESCO protected seaside town of Split. Check into your hotel before dinner at a local restaurant
Overnight: Split
Meals: Breakfast, Lunch, Dinner

DAY 9, Thursday - Explore Split, Travel to Dubrovnik
Walk along the cobbled streets of the Old Town featuring the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. This is the largest and best-preserved Roman palace in the world, built for the Emperor Diocletian, representing a precious example of Roman architecture. See the remains of the Roman Peristyle, the unusual Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter, with its headless black sphinx guarding the entrance. Spend time discovering the town independently. Then, continue along the coast to the walled city of Dubrovnik where you will have the opportunity to see the amazing views of this city known as the "Pearl of the Adriatic." Tonight, dinner is at the hotel
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 10, Friday - Dubrovnik City Tour
The walking tour of Old Dubrovnik highlights the city's treasures within the 800-year-old walls. View the Rector's Palace, an outstanding blend of Gothic and Renaissance architecture, and the monumental Sponza Palace, preserved with its original beauty. Under the City Bell Tower on Luza Square stands Orlando Tower, dedicated to the knight that saved the city in the 9th century. Continue to the Dominican Monastery and visit the Franciscan Monastery with one of the oldest functioning pharmacies in Europe. The rest of the day is at leisure to explore Dubrovnik on your own. Perhaps head to Stradun, the main shopping street, which was used as a filming location for The Last Jedi in the Star Wars series. Alternatively, join the optional Silk Wonder and Old Mills Tour. Travel to Gruda and visit the gallery of Antonia Ruskovic. Learn how silk is produced and browse the extensive selection of handmade products. Afterward, continue to Divanovic Mill to watch a demonstration of flour production and wool processing. There are not many fulling mills left and this is the only operational one in Dalmatia. Learn about fabrics and their importance in the region. Later, return to Dubrovnik. Tonight, perhaps attend the optional Traditional Croatian Dinner
Optional: Silk Wonder and Old Mills (PM)
Optional: Traditional Croatian Dinner (PM)
Overnight: Dubrovnik
Meals: Breakfast

DAY 11, Saturday - Montenegro, Kotor
Depart Dubrovnik and drive across the Croatian border to Montenegro, a Mediterranean jewel with its crystal clear lakes. Head to the beautiful Bay of Kotor, the longest and deepest fjord in Southern Europe. A boat ride takes you to Our Lady of the Rocks Church, nestled on an islet off the coast of Perast. View the Roman Catholic Church, the largest building on the islet, and its museum. Later, drive to the fortified, medieval town of Kotor. On your guided walking tour, view the Cathedral of St.Tryphon, the Maritime Museum, numerous palaces, and the Old Town Square. Spend leisure time strolling through the winding cobblestone lanes of the Old City before heading to Budva-Becici for dinner and overnight
Overnight: Budva-Becici
Meals: Breakfast, Dinner

DAY 12, Sunday - Shkodra, Tirana City Tour
This morning, drive to Tirana, Albania. Enroute, stop in Shkodra, an important cultural center and amongst Albania's oldest cities, set on the east side of Shkodra Lake. In the afternoon, arrive in Tirana and take a sightseeing tour, beginning at Skanderbeg Square, the bustling heart of the city, named for Skanderbeg, the Albanian national hero whose equestrian statue dominates the center of the plaza. View Et'hem Bey Mosque, which serves as a symbol of the rebirth of religious freedom in Albania. Continue to the soviet built Palace of Culture with its first stone symbolically placed by Nikita Khrushchev. End the tour with a visit to Bunk'Art 2, an ex-nuclear bunker that is now a museum, providing an unusual insight into Albania's history during the Cold War. The rest of the day is at leisure
Overnight: Tirana
Meals: Breakfast

DAY 13, Monday - Full Day in Tirana
Spend the day at leisure in Tirana or join the optional Kruje Tour with Lunch. The visit will take you back in time and give you a wonderful cultural experience. Walk through the old bazaar, visit the Ethnographic Museum, and have lunch at a local restaurant. At your dinner tonight, bid farewell to your Tour Manager
Optional: Kruje Tour with Lunch (AM)
Overnight: Tirana
Meals: Breakfast, Dinner

DAY 14, Tuesday - Depart Albania
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Friday - Depart for Italy
Depart for Italy

DAY 2, Saturday - Arrive in Venice
Arrive in Venice and transfer to the hotel. The balance of the day is at leisure. Your tour will begin with an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner. We recommend that you select flights which arrive no later than 4 PM
Overnight: Venice
Meals: Dinner

DAY 3, Sunday - Venice City Tour
Begin your discovery of Venice on the Island of Murano, known for its artistic and colorful glassware. Visit a local factory to witness the art of glassblowing. Afterward, continue to the main island of Venice and take a walking tour with your local guide through the maze of narrow alleyways and bridges. Upon reaching St. Mark's Square, stop to view its most prominent monuments. The pink marble Doge's Palace was the official residence of the Venetian ruler, and the Bridge of Sighs offers one of the most notable scenes of this Romantic city. Marvel at the golden Basilica of San Marco, built over several centuries in a fusion of Byzantine, Roman, and Venetian architecture. The rest of the day is free, or participate in the optional Gondola Ride, offering a different perspective of this unique city built on water
Optional: Gondola Ride (PM)
Overnight: Venice
Meals: Breakfast

DAY 4, Monday - Trieste Sightseeing en route to Bled
Depart Venice and travel toward Slovenia, stopping en route in Trieste, a major seaport in northeastern Italy. Embark on a walk through the major piazzas of the city, including the former seat of the Jewish quarter and the Roman theater. Continue to the lovely city of Bled, exquisitely set amidst the Julian Alps. Tonight, dinner is at the hotel
Overnight: Bled
Meals: Breakfast, Dinner

DAY 5, Tuesday - Resort City of Bled
Surrounded by high peaks, Bled has enticed travelers since the mid-19th century for its pure air, magnificent scenery, and healing thermal springs. A tour through this charming town continues along the shores of the lake before ascending to the imposing Bled Castle, perched on a cliff with soaring views. Spend the rest of the day exploring the city on your own, or perhaps join the optional tour to the Postojna Cave, a network of passages, galleries, and chambers. Travel aboard the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world. You'll be dazzled by the stalactites and stalagmites in a variety of shapes and colors. Tonight, attend the optional dinner at a country inn in the medieval town of Radovljica, highlighted by a selection of traditional Slovenian dishes and wine
Optional: Postojna Cave (PM)
Optional: Tour of Radovljica with dinner (PM)
Overnight: Bled
Meals: Breakfast

DAY 6, Wednesday - Ljubljana, Opatija
Today, drive to Ljubljana, Slovenia's capital. On your tour, view the most significant sights of the old city center, with its unique mixture of Baroque and Art Nouveau architecture. Stop at the colorful open-air market, Three Bridges Square, Town Hall, and Robba Fountain, among the best-known Baroque monuments. Spend free time exploring the city on your own before heading to Opatija, Croatia, for dinner and overnight
Overnight: Opatija
Meals: Breakfast, Dinner

DAY 7, Thursday - Full Day in Opatija
Spend the day at leisure in Opatija, with its rich history, picturesque surroundings, and gorgeous beaches, once a gathering spot for the Austro-Hungarian nobility. Alternatively, join the optional tour to the Istrian Peninsula that begins in Pula, a strategic port since the times of the ancient Romans. Afterward, the tour continues to the resort town of Rovinj. Tonight, return to Opatija and explore the lovely town and its wealth of fine seafood restaurants
Optional: Full Day Istrian Peninsula
Overnight: Opatija
Meals: Breakfast

DAY 8, Friday - Pakovo Selo, Krka National Park, Split
Depart Opatija today on a long drive along the dramatic Adriatic coast to Split. En route, stop at the quaint Dalmatian village of Pakovo Selo. After lunch, continue toward the breathtaking Krka National Park. Admire the lake and waterways at one of Croatia's most famous sights, including Skradinski Buk Falls. Afterward, travel south to the UNESCO protected seaside town of Split. Check into your hotel before dinner at a local restaurant
Overnight: Split
Meals: Breakfast, Lunch, Dinner

DAY 9, Saturday - Explore Split, Travel to Dubrovnik
Walk along the cobbled streets of the Old Town featuring the historic inner city with its dominating Roman influence, built around the 4th century Palace of Diocletian. This is the largest and best-preserved Roman palace in the world, built for the Emperor Diocletian, representing a precious example of Roman architecture. See the remains of the Roman Peristyle, the unusual Cathedral of St. Domnius built in the Middle Ages, and the Temple of Jupiter, with its headless black sphinx guarding the entrance. Spend time discovering the town independently. Then, continue along the coast to the walled city of Dubrovnik where you will have the opportunity to see the amazing views of this city known as the "Pearl of the Adriatic." Tonight, dinner is at the hotel
Overnight: Dubrovnik
Meals: Breakfast, Dinner

DAY 10, Sunday - Dubrovnik City Tour
The walking tour of Old Dubrovnik highlights the city's treasures within the 800-year-old walls. View the Rector's Palace, an outstanding blend of Gothic and Renaissance architecture, and the monumental Sponza Palace, preserved with its original beauty. Under the City Bell Tower on Luza Square stands Orlando Tower, dedicated to the knight that saved the city in the 9th century. Continue to the Dominican Monastery and visit the Franciscan Monastery with one of the oldest functioning pharmacies in Europe. The rest of the day is at leisure to explore Dubrovnik on your own. Perhaps head to Stradun, the main shopping street, which was used as a filming location for The Last Jedi in the Star Wars series. Alternatively, join the optional Silk Wonder and Old Mills Tour. Travel to Gruda and visit the gallery of Antonia Ruskovic. Learn how silk is produced and browse the extensive selection of handmade products. Afterward, continue to Divanovic Mill to watch a demonstration of flour production and wool processing. There are not many fulling mills left and this is the only operational one in Dalmatia. Learn about fabrics and their importance in the region. Later, return to Dubrovnik. Tonight, perhaps attend the optional Traditional Croatian Dinner
Optional: Silk Wonder and Old Mills (PM)
Optional: Traditional Croatian Dinner (PM)
Overnight: Dubrovnik
Meals: Breakfast

DAY 11, Monday - Montenegro, Kotor
Depart Dubrovnik and drive across the Croatian border to Montenegro, a Mediterranean jewel with its crystal clear lakes. Head to the beautiful Bay of Kotor, the longest and deepest fjord in Southern Europe. A boat ride takes you to Our Lady of the Rocks Church, nestled on an islet off the coast of Perast. View the Roman Catholic Church, the largest building on the islet, and its museum. Later, drive to the fortified, medieval town of Kotor. On your guided walking tour, view the Cathedral of St.Tryphon, the Maritime Museum, numerous palaces, and the Old Town Square. Spend leisure time strolling through the winding cobblestone lanes of the Old City before heading to Budva-Becici for dinner and overnight
Overnight: Budva-Becici
Meals: Breakfast, Dinner

DAY 12, Tuesday - Shkodra, Tirana City Tour
This morning, drive to Tirana, Albania. Enroute, stop in Shkodra, an important cultural center and amongst Albania's oldest cities, set on the east side of Shkodra Lake. In the afternoon, arrive in Tirana and take a sightseeing tour, beginning at Skanderbeg Square, the bustling heart of the city, named for Skanderbeg, the Albanian national hero whose equestrian statue dominates the center of the plaza. View Et'hem Bey Mosque, which serves as a symbol of the rebirth of religious freedom in Albania. Continue to the soviet built Palace of Culture with its first stone symbolically placed by Nikita Khrushchev. End the tour with a visit to Bunk'Art 2, an ex-nuclear bunker that is now a museum, providing an unusual insight into Albania's history during the Cold War. The rest of the day is at leisure
Overnight: Tirana
Meals: Breakfast

DAY 13, Wednesday - Full Day in Tirana
Spend the day at leisure in Tirana or join the optional Kruje Tour with Lunch. The visit will take you back in time and give you a wonderful cultural experience. Walk through the old bazaar, visit the Ethnographic Museum, and have lunch at a local restaurant. At your dinner tonight, bid farewell to your Tour Manager
Optional: Kruje Tour with Lunch (AM)
Overnight: Tirana
Meals: Breakfast, Dinner

DAY 14, Thursday - Depart Albania
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Gondola Ride

One of the experiences of any Italian holiday is a Venetian gondola ride. For centuries, the traditional flat bottom boat has been a major means of transportation in Venice though its primary role today is to take tourists on rides. Gondoliers may seem like "rough-and-ready" characters, however they are actually highly skilled operators constantly working on the perfect balance of this watercraft. The profession, handed down from generation to generation, is regulated by a guild which issues a limited number of licenses to highly trained gondoliers to navigate the narrow spaces of the Venetian canals. Explore part of the Grand Canal as well as some other hidden minor waterways. The gondola holds a maximum of five passengers. Please note that this is not a private gondola ride. Your gondolier will indicate the seating arrangements to balance the boat and you may not be seated next to your travel companions. Though you may envision the gondolier singing to you, there will only be a musician aboard one of the boats in your fleet of several different gondolas.

Pick-up details to be advised locally. Approximate tour duration is 30 minutes.

Day #3 01 Jan 2026 - 31 Mar 2026 $65.00
Gondola Ride Thumbnail
Postojna Cave

Travel to Postojna Cave, a network of passages, galleries, and chambers. This is the largest, and most visited show cave in Europe. Board the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world. Marvel at the vastness of the caverns and galleries that stretch over 15 miles. You'll be dazzled by the stalactites, and stalagmites in a variety of shapes and colors.

Approximate tour duration is 5 hours.

Day #5 01 Sep 2025 - 31 Mar 2026 $63.00
Postojna Cave Thumbnail
Tour of Radovljica with dinner

This evening, visit the little medieval town of Radovljica and take a short walk through its old section. Later, stop at a popular and traditional country inn. Your dinner will include a selection of traditional Slovenian dishes and wine.

Pick-up details to be advised locally. Approximate tour duration is 4 hours.

Day #5 01 Jan 2026 - 31 Dec 2026 $69.00
Tour of Radovljica with dinner Thumbnail
Full Day Istrian Peninsula

Begin with a guided walking tour of Pula, a strategic port since the times of the ancient Romans. Visit a Roman Amphitheater, the sixth largest of its kind to be preserved in the world today. Afterward, proceed to the beautiful resort town of Rovinj where you will enjoy free time exploring the old town and its narrow lanes before returning to Opatija.

Pick-up details to be advised locally. Approximate tour duration is 9 hours.

Day #7 01 Jan 2026 - 31 Mar 2026 $65.00
Full Day Istrian Peninsula Thumbnail
Silk Wonder & Old Mills

Travel to Gruda, a village in Konavle countryside and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn about traditional silk production and browse the extensive selection of handmade products, including painted pottery, embroidered wallets, and handbags. Afterward, continue to Ðivanovic Mill, situated by the river Ljuta and surrounded by stunning scenery. Watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik.

Approximate tour duration is 5 hours.

Day #10 01 Jan 2026 - 31 Mar 2026 $50.00
Silk Wonder & Old Mills Thumbnail
Traditional Croatian Dinner

This evening, take a short drive from Dubrovnik through the Croatian countryside to a lovely homestead for dinner, where you will be welcomed with tasty starters, such as local cheeses and Dalmatian prosciutto. Take in the lush surroundings while savoring a traditional meal consisting of time-honored dishes, carefully prepared with fresh, local ingredients, paired with wine and brandy.

Pick-up details to be advised locally. Approximate tour duration is 3.5-4 hours

Day #10 01 Jan 2026 - 31 Mar 2026 $65.00
Traditional Croatian Dinner Thumbnail
Kruje Tour with lunch

The visit of Kruje will take you back in time and provide you with a wonderful cultural experience. Kruje is best known as the hometown of Skanderbeg, Albania's national hero. View the imposing Kruje Castle, a symbol of Albanian resistance against Ottoman rule during the 15th century, and visit the Ethnographic museum. Stroll through the old bazaar, where you can browse stalls selling handmade crafts, textiles. and souvenirs. Have lunch at a local restaurant before heading back.

Approximate tour duration is 5 hours.

Day #13 01 Sep 2025 - 31 Dec 2026 $54.00
Kruje Tour with lunch Thumbnail
Gondola Ride

One of the experiences of any Italian holiday is a Venetian gondola ride. For centuries, the traditional flat bottom boat has been a major means of transportation in Venice though its primary role today is to take tourists on rides. Gondoliers may seem like "rough-and-ready" characters, however they are actually highly skilled operators constantly working on the perfect balance of this watercraft. The profession, handed down from generation to generation, is regulated by a guild which issues a limited number of licenses to highly trained gondoliers to navigate the narrow spaces of the Venetian canals. Explore part of the Grand Canal as well as some other hidden minor waterways. The gondola holds a maximum of five passengers. Please note that this is not a private gondola ride. Your gondolier will indicate the seating arrangements to balance the boat and you may not be seated next to your travel companions. Though you may envision the gondolier singing to you, there will only be a musician aboard one of the boats in your fleet of several different gondolas.

Pick-up details to be advised locally. Approximate tour duration is 30 minutes.

Day #3 01 Jan 2026 - 31 Mar 2026 $65.00
Gondola Ride Thumbnail
Postojna Cave

Travel to Postojna Cave, a network of passages, galleries, and chambers. This is the largest, and most visited show cave in Europe. Board the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world. Marvel at the vastness of the caverns and galleries that stretch over 15 miles. You'll be dazzled by the stalactites, and stalagmites in a variety of shapes and colors.

Approximate tour duration is 5 hours.

Day #5 01 Sep 2025 - 31 Mar 2026 $63.00
Postojna Cave Thumbnail
Tour of Radovljica with dinner

This evening, visit the little medieval town of Radovljica and take a short walk through its old section. Later, stop at a popular and traditional country inn. Your dinner will include a selection of traditional Slovenian dishes and wine.

Pick-up details to be advised locally. Approximate tour duration is 4 hours.

Day #5 01 Jan 2026 - 31 Dec 2026 $69.00
Tour of Radovljica with dinner Thumbnail
Full Day Istrian Peninsula

Begin with a guided walking tour of Pula, a strategic port since the times of the ancient Romans. Visit a Roman Amphitheater, the sixth largest of its kind to be preserved in the world today. Afterward, proceed to the beautiful resort town of Rovinj where you will enjoy free time exploring the old town and its narrow lanes before returning to Opatija.

Pick-up details to be advised locally. Approximate tour duration is 9 hours.

Day #7 01 Jan 2026 - 31 Mar 2026 $65.00
Full Day Istrian Peninsula Thumbnail
Silk Wonder & Old Mills

Travel to Gruda, a village in Konavle countryside and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn about traditional silk production and browse the extensive selection of handmade products, including painted pottery, embroidered wallets, and handbags. Afterward, continue to Ðivanovic Mill, situated by the river Ljuta and surrounded by stunning scenery. Watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik.

Approximate tour duration is 5 hours.

Day #10 01 Jan 2026 - 31 Mar 2026 $50.00
01 Apr 2026 - 31 Dec 2026 $50.00
Silk Wonder & Old Mills Thumbnail
Traditional Croatian Dinner

This evening, take a short drive from Dubrovnik through the Croatian countryside to a lovely homestead for dinner, where you will be welcomed with tasty starters, such as local cheeses and Dalmatian prosciutto. Take in the lush surroundings while savoring a traditional meal consisting of time-honored dishes, carefully prepared with fresh, local ingredients, paired with wine and brandy.

Pick-up details to be advised locally. Approximate tour duration is 3.5-4 hours

Day #10 01 Jan 2026 - 31 Mar 2026 $65.00
01 Apr 2026 - 31 Dec 2026 $65.00
Traditional Croatian Dinner Thumbnail
Kruje Tour with lunch

The visit of Kruje will take you back in time and provide you with a wonderful cultural experience. Kruje is best known as the hometown of Skanderbeg, Albania's national hero. View the imposing Kruje Castle, a symbol of Albanian resistance against Ottoman rule during the 15th century, and visit the Ethnographic museum. Stroll through the old bazaar, where you can browse stalls selling handmade crafts, textiles. and souvenirs. Have lunch at a local restaurant before heading back.

Approximate tour duration is 5 hours.

Day #13 01 Sep 2025 - 31 Dec 2026 $54.00
Kruje Tour with lunch Thumbnail
Gondola Ride

One of the experiences of any Italian holiday is a Venetian gondola ride. For centuries, the traditional flat bottom boat has been a major means of transportation in Venice though its primary role today is to take tourists on rides. Gondoliers may seem like "rough-and-ready" characters, however they are actually highly skilled operators constantly working on the perfect balance of this watercraft. The profession, handed down from generation to generation, is regulated by a guild which issues a limited number of licenses to highly trained gondoliers to navigate the narrow spaces of the Venetian canals. Explore part of the Grand Canal as well as some other hidden minor waterways. The gondola holds a maximum of five passengers. Please note that this is not a private gondola ride. Your gondolier will indicate the seating arrangements to balance the boat and you may not be seated next to your travel companions. Though you may envision the gondolier singing to you, there will only be a musician aboard one of the boats in your fleet of several different gondolas.

Pick-up details to be advised locally. Approximate tour duration is 30 minutes.

Day #3 01 Jan 2026 - 31 Mar 2026 $65.00
Gondola Ride Thumbnail
Postojna Cave

Travel to Postojna Cave, a network of passages, galleries, and chambers. This is the largest, and most visited show cave in Europe. Board the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world. Marvel at the vastness of the caverns and galleries that stretch over 15 miles. You'll be dazzled by the stalactites, and stalagmites in a variety of shapes and colors.

Approximate tour duration is 5 hours.

Day #5 01 Sep 2025 - 31 Mar 2026 $63.00
Postojna Cave Thumbnail
Tour of Radovljica with dinner

This evening, visit the little medieval town of Radovljica and take a short walk through its old section. Later, stop at a popular and traditional country inn. Your dinner will include a selection of traditional Slovenian dishes and wine.

Pick-up details to be advised locally. Approximate tour duration is 4 hours.

Day #5 01 Jan 2026 - 31 Dec 2026 $69.00
Tour of Radovljica with dinner Thumbnail
Full Day Istrian Peninsula

Begin with a guided walking tour of Pula, a strategic port since the times of the ancient Romans. Visit a Roman Amphitheater, the sixth largest of its kind to be preserved in the world today. Afterward, proceed to the beautiful resort town of Rovinj where you will enjoy free time exploring the old town and its narrow lanes before returning to Opatija.

Pick-up details to be advised locally. Approximate tour duration is 9 hours.

Day #7 01 Jan 2026 - 31 Mar 2026 $65.00
Full Day Istrian Peninsula Thumbnail
Silk Wonder & Old Mills

Travel to Gruda, a village in Konavle countryside and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn about traditional silk production and browse the extensive selection of handmade products, including painted pottery, embroidered wallets, and handbags. Afterward, continue to Ðivanovic Mill, situated by the river Ljuta and surrounded by stunning scenery. Watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik.

Approximate tour duration is 5 hours.

Day #10 01 Jan 2026 - 31 Mar 2026 $50.00
Silk Wonder & Old Mills Thumbnail
Traditional Croatian Dinner

This evening, take a short drive from Dubrovnik through the Croatian countryside to a lovely homestead for dinner, where you will be welcomed with tasty starters, such as local cheeses and Dalmatian prosciutto. Take in the lush surroundings while savoring a traditional meal consisting of time-honored dishes, carefully prepared with fresh, local ingredients, paired with wine and brandy.

Pick-up details to be advised locally. Approximate tour duration is 3.5-4 hours

Day #10 01 Jan 2026 - 31 Mar 2026 $65.00
Traditional Croatian Dinner Thumbnail
Kruje Tour with lunch

The visit of Kruje will take you back in time and provide you with a wonderful cultural experience. Kruje is best known as the hometown of Skanderbeg, Albania's national hero. View the imposing Kruje Castle, a symbol of Albanian resistance against Ottoman rule during the 15th century, and visit the Ethnographic museum. Stroll through the old bazaar, where you can browse stalls selling handmade crafts, textiles. and souvenirs. Have lunch at a local restaurant before heading back.

Approximate tour duration is 5 hours.

Day #13 01 Sep 2025 - 31 Dec 2026 $54.00
Kruje Tour with lunch Thumbnail
Gondola Ride

One of the experiences of any Italian holiday is a Venetian gondola ride. For centuries, the traditional flat bottom boat has been a major means of transportation in Venice though its primary role today is to take tourists on rides. Gondoliers may seem like "rough-and-ready" characters, however they are actually highly skilled operators constantly working on the perfect balance of this watercraft. The profession, handed down from generation to generation, is regulated by a guild which issues a limited number of licenses to highly trained gondoliers to navigate the narrow spaces of the Venetian canals. Explore part of the Grand Canal as well as some other hidden minor waterways. The gondola holds a maximum of five passengers. Please note that this is not a private gondola ride. Your gondolier will indicate the seating arrangements to balance the boat and you may not be seated next to your travel companions. Though you may envision the gondolier singing to you, there will only be a musician aboard one of the boats in your fleet of several different gondolas.

Pick-up details to be advised locally. Approximate tour duration is 30 minutes.

Day #3 01 Jan 2026 - 31 Mar 2026 $65.00
Gondola Ride Thumbnail
Postojna Cave

Travel to Postojna Cave, a network of passages, galleries, and chambers. This is the largest, and most visited show cave in Europe. Board the specially designed cave train with electric lighting that allows you to observe the splendor of the underground world. Marvel at the vastness of the caverns and galleries that stretch over 15 miles. You'll be dazzled by the stalactites, and stalagmites in a variety of shapes and colors.

Approximate tour duration is 5 hours.

Day #5 01 Sep 2025 - 31 Mar 2026 $63.00
Postojna Cave Thumbnail
Tour of Radovljica with dinner

This evening, visit the little medieval town of Radovljica and take a short walk through its old section. Later, stop at a popular and traditional country inn. Your dinner will include a selection of traditional Slovenian dishes and wine.

Pick-up details to be advised locally. Approximate tour duration is 4 hours.

Day #5 01 Jan 2026 - 31 Dec 2026 $69.00
Tour of Radovljica with dinner Thumbnail
Full Day Istrian Peninsula

Begin with a guided walking tour of Pula, a strategic port since the times of the ancient Romans. Visit a Roman Amphitheater, the sixth largest of its kind to be preserved in the world today. Afterward, proceed to the beautiful resort town of Rovinj where you will enjoy free time exploring the old town and its narrow lanes before returning to Opatija.

Pick-up details to be advised locally. Approximate tour duration is 9 hours.

Day #7 01 Jan 2026 - 31 Mar 2026 $65.00
01 Apr 2026 - 31 Dec 2026 $65.00
Full Day Istrian Peninsula Thumbnail
Silk Wonder & Old Mills

Travel to Gruda, a village in Konavle countryside and visit the gallery of Antonia Ruskovic. Antonia was able to restore centuries old traditional embroidery and the entire silk culture. Learn about traditional silk production and browse the extensive selection of handmade products, including painted pottery, embroidered wallets, and handbags. Afterward, continue to Ðivanovic Mill, situated by the river Ljuta and surrounded by stunning scenery. Watch a demonstration of flour production and wool processing. There are not many fulling mills left and this, is the only operational one in Dalmatia. Learn about fabrics and the importance of it in the whole region. Later, return back to Dubrovnik.

Approximate tour duration is 5 hours.

Day #10 01 Jan 2026 - 31 Mar 2026 $50.00
01 Apr 2026 - 31 Dec 2026 $50.00
Silk Wonder & Old Mills Thumbnail
Traditional Croatian Dinner

This evening, take a short drive from Dubrovnik through the Croatian countryside to a lovely homestead for dinner, where you will be welcomed with tasty starters, such as local cheeses and Dalmatian prosciutto. Take in the lush surroundings while savoring a traditional meal consisting of time-honored dishes, carefully prepared with fresh, local ingredients, paired with wine and brandy.

Pick-up details to be advised locally. Approximate tour duration is 3.5-4 hours

Day #10 01 Jan 2026 - 31 Mar 2026 $65.00
01 Apr 2026 - 31 Dec 2026 $65.00
Traditional Croatian Dinner Thumbnail
Kruje Tour with lunch

The visit of Kruje will take you back in time and provide you with a wonderful cultural experience. Kruje is best known as the hometown of Skanderbeg, Albania's national hero. View the imposing Kruje Castle, a symbol of Albanian resistance against Ottoman rule during the 15th century, and visit the Ethnographic museum. Stroll through the old bazaar, where you can browse stalls selling handmade crafts, textiles. and souvenirs. Have lunch at a local restaurant before heading back.

Approximate tour duration is 5 hours.

Day #13 01 Sep 2025 - 31 Dec 2026 $54.00
Kruje Tour with lunch Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Italy - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Italy Average Temperatures: Fahrenheit | Celsius

Albania - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Albania Average Temperatures: Fahrenheit | Celsius

Slovenia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures: Fahrenheit | Celsius

Croatia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: Fahrenheit | Celsius

Montenegro - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Montenegro Average Temperatures: Fahrenheit | Celsius

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

ITALY: Books
Venice Is a Fish: A Sensual Guide by Tiziano Scarpa
Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias
Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes
Caesar: Life of a Colossus by Adrian Keith Goldsworthy
Italy for the Gourmet Traveler by Fred Plotkin
Medici: Godfathers of the Renaissance by Paul Strathern
A Day in the Life of Ancient Rome by Alberto Angela
The Adventures of Pinocchio by Carlo Collodi
Roma: The Novel of Ancient Rome by Steven Saylor

ITALY: Films
The Great Beauty (2013)
I Am Love (2010)
Under the Tuscan Sun (2003)
The Talented Mr. Ripley (1999)
Life is Beautiful (1997)
A Room with a View (1985)
La Dolce Vita (1960)
Three Coins in the Fountain (1954)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Venice Transfers - Most transfers in Venice are provided by water taxi (occasionally transfers may be provided by car). Only those hotels with a canal mooring can be reached directly. For all others, the water taxi will drop off and pick up at the nearest mooring. It will then be necessary to walk to your hotel. In some cases the hotel may be several blocks away. Some mooring areas cannot be reached during high or low tide, heavy rain, or storms. In this event, the nearest available mooring will be used. Since few of the mooring areas have porters to assist with transporting luggage, it is strongly recommended that you travel with one piece of wheeled luggage that you are comfortable handling on your own.



Venice Airport Link Shared Water Taxi Transfers (Airport to Hotel) - After claiming your luggage, take the left door to exit Customs, enter the Arrival Hall, and look for a representative holding a Gate 1 sign. If you cannot find the representative, take the glass elevator next to exit 2 to the first floor and proceed right to BUCINTORO desk (Desk # 71), where you will exchange your voucher. If needed, luggage carts are available in the airport terminal. From the Arrival Hall you will be directed to the dock, where you will board a water taxi, which will take you to the mooring nearest your hotel. Please note that since this is a shared transfer, you may have to wait a few minutes for other passengers to board. Also, please keep in mind that porters are often not available to assist with transporting luggage.

Printable Venice Airport map and directions: https://www.gate1travel.com/shared/italy/documents/BUCINTORO-VIAGGI-TRANSFERS-MAP.jpg

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Venice City Tax - The authorities of Venice apply a city tax on all hotels. The tax requires a contribution of Euro 3.50 per person per night for a 3 star hotel, Euro 4.50 per person per night for 4 star hotels and Euro 5 per person per night for a 5 star hotel. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who is able to pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option.

Albania - The Albanian Leke is the currency of Albania. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Euro is the currency of Croatia.

Montenegro - The Euro is the currency of Montenegro.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.

Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.

Albania - Shopping in Albania can offer some surprising deals. Goods can easily be found that are up to European standards of craftsmanship but at much lower prices. Shoes, silver and copper pieces, woodcarvings, needlework, Albanian cognac, and musical instruments are among the most sought after wares.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Montenegro - Both boutiques and open markets abound in Montenegro. For local flavor, look for wine, jewelry, and paintings by regional artists. Fine clothing and accessories by Italian designers are also widely available.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales.

Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome.

Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites.

Local Emergency Phone Numbers
Italy
  • Ambulance/Medical: 118
  • Fire: 115
  • Police: 112

Albania
  • Ambulance: 17
  • Fire: 18
  • Police: 19

Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Montenegro
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Languages
Italy - Italian is the local language. English is generally spoken in tourist areas.

Albania - Albanian is the local language. Italian and limited English are generally spoken in tourist areas.

Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Montenegro - Montenegrin and Serbian are the local languages. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Italy - The voltage used is 220 volts.

Albania - The voltage used is 230 volts.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Montenegro - The voltage used is 220 volts.

Code of Conduct
Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.

Albania - Albania is a predominantly Muslim country, though Christians and Muslims coexist quite peacefully. Shaking hands is a standard form of greeting. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Normal courtesies should be observed, and if you are offered coffee or sweets, it is polite to accept the offer.

Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Montenegro - Shaking hands is a standard form of greeting. Normal courtesies should be observed.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Montenegro - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Albania - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Italy

Holidays 2026

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin Mary / Ferragosto
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day


Holidays 2027

Jan 1: New Year's Day
Jan 6: Epiphany
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:

Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus)
Catania: Feb 3-5; Aug 17 (St. Agatha)
Sorrento: Feb 14 (St. Antoninus)
Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus)
Como: Apr 2; Aug 31 (St. Abbondio)
Ragusa: Apr 23 (St. George)
Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day)
Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta)
Baveno: Jun 19 (Sts. Gervasius & Protasius)
Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna)
Florence, Genoa & Turin: Jun 24 (St John the Baptist)
Amalfi: Jun 27; Nov 30 (St. Andrew)
Rome: Jun 29 (St. Peter & Paul)
Siena: Jul 2 & Aug 16, Palio horserace
Taormina: Jul 8-9 (St. Pancras)
Palermo: Jul 15 (St. Rosalia)
Santa Margherita Ligure: July 20 (St. Margaret of Antiochia)
Lecce: Aug 26 (St. Orontius)
Naples: Sep 19 (St. Gennaro)
Bologna: Oct 4 (St. Petronius)
Trieste: Nov 3 (St. Giusto)
Montecatini: Dec 4 (St. Barbara)
Bari: Dec 6, May 7-9 (St. Nicholas)
Milan & Stresa: Dec 7 (St. Ambrose)
Siracusa: Dec 13 (St. Lucy)

Holidays - Albania

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year's Day, observed
Mar 14: Summer Day
Mar 22: Nevruz Day
Apr 5: Easter
Apr 6: Easter Monday
Apr 13: Day of Easter Sunday (Orthodox)
May 1: International Worker's Day
May 27: Feast of the Sacrifice
Sep 5: Mother Teresa Beatification Day
Sep 7: Mother Teresa Beatification Day (Observed)
Nov 28: Independence Day
Nov 29: Liberation Day
Dec 8: National Youth Day
Dec 25: Christmas Day

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Start of Ramadan*
Mar 14: Summer Day
Mar 22: Nevruz Day
Mar 28: Easter
Mar 29: Easter Monday
May 1: Day of Easter Sunday (Orthodox)
May 1: International Workers Day
May 17: Feast of the Sacrifice
Sep 5: Mother Teresa Beautification Day
Nov 28: Independence Day
Nov 29: Liberation Day
Dec 8: National Youth Day
Dec 25: Christmas Day

Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above.

Holidays - Slovenia

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year Holiday
Feb 8: Prešeren Day
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1: Labor Day/May Day
May 2: Labor Day Holiday
May 24: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 8: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2026

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 5: Easter
Apr 6: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 4: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2027

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 28: Easter
Mar 29: Easter Monday
May 1: Labor Day/May Day
May 27: Corpus Christi
May 30: Statehood Day
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays - Montenegro

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 6: Orthodox Christmas Day
Jan 7: Orthodox Christmas Holiday
Apr 10: Orthodox Good Friday
Apr 12: Orthodox Easter Sunday
Apr 13: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Holiday
May 21: Independence Day
May 22: Independence Day Holiday
Jul 13: Sovereignty Day of Montenegro
Jul 14: Sovereignty Day of Montenegro Holiday
Dec 31: New Year's Eve

Holidays 2027

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 30: Orthodox Good Friday
May 2: Orthodox Easter Sunday
May 3: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Holiday
Jul 13: Sovereignty Day of Montenegro
Jul 14: Sovereignty Day of Montenegro Second Day
Dec 31: New Year's Eve

Papal Audiences, Vatican City - Italy
General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.

Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket.

New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change.

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $10 per person per day
Driver: US $5 per person per day, US $3 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Italy - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service.

Albania - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Slovenia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Montenegro - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Italy - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Italy Average Temperatures: Fahrenheit | Celsius

Albania - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Albania Average Temperatures: Fahrenheit | Celsius

Slovenia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures: Fahrenheit | Celsius

Croatia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: Fahrenheit | Celsius

Montenegro - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Montenegro Average Temperatures: Fahrenheit | Celsius

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

ITALY: Books
Venice Is a Fish: A Sensual Guide by Tiziano Scarpa
Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias
Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes
Caesar: Life of a Colossus by Adrian Keith Goldsworthy
Italy for the Gourmet Traveler by Fred Plotkin
Medici: Godfathers of the Renaissance by Paul Strathern
A Day in the Life of Ancient Rome by Alberto Angela
The Adventures of Pinocchio by Carlo Collodi
Roma: The Novel of Ancient Rome by Steven Saylor

ITALY: Films
The Great Beauty (2013)
I Am Love (2010)
Under the Tuscan Sun (2003)
The Talented Mr. Ripley (1999)
Life is Beautiful (1997)
A Room with a View (1985)
La Dolce Vita (1960)
Three Coins in the Fountain (1954)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Venice Transfers - Most transfers in Venice are provided by water taxi (occasionally transfers may be provided by car). Only those hotels with a canal mooring can be reached directly. For all others, the water taxi will drop off and pick up at the nearest mooring. It will then be necessary to walk to your hotel. In some cases the hotel may be several blocks away. Some mooring areas cannot be reached during high or low tide, heavy rain, or storms. In this event, the nearest available mooring will be used. Since few of the mooring areas have porters to assist with transporting luggage, it is strongly recommended that you travel with one piece of wheeled luggage that you are comfortable handling on your own.



Venice Airport Link Shared Water Taxi Transfers (Airport to Hotel) - After claiming your luggage, take the left door to exit Customs, enter the Arrival Hall, and look for a representative holding a Gate 1 sign. If you cannot find the representative, take the glass elevator next to exit 2 to the first floor and proceed right to BUCINTORO desk (Desk # 71), where you will exchange your voucher. If needed, luggage carts are available in the airport terminal. From the Arrival Hall you will be directed to the dock, where you will board a water taxi, which will take you to the mooring nearest your hotel. Please note that since this is a shared transfer, you may have to wait a few minutes for other passengers to board. Also, please keep in mind that porters are often not available to assist with transporting luggage.

Printable Venice Airport map and directions: https://www.gate1travel.com/shared/italy/documents/BUCINTORO-VIAGGI-TRANSFERS-MAP.jpg

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Venice City Tax - The authorities of Venice apply a city tax on all hotels. The tax requires a contribution of Euro 3.50 per person per night for a 3 star hotel, Euro 4.50 per person per night for 4 star hotels and Euro 5 per person per night for a 5 star hotel. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who is able to pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option.

Albania - The Albanian Leke is the currency of Albania. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Euro is the currency of Croatia.

Montenegro - The Euro is the currency of Montenegro.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.

Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.

Albania - Shopping in Albania can offer some surprising deals. Goods can easily be found that are up to European standards of craftsmanship but at much lower prices. Shoes, silver and copper pieces, woodcarvings, needlework, Albanian cognac, and musical instruments are among the most sought after wares.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Montenegro - Both boutiques and open markets abound in Montenegro. For local flavor, look for wine, jewelry, and paintings by regional artists. Fine clothing and accessories by Italian designers are also widely available.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales.

Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome.

Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites.

Local Emergency Phone Numbers
Italy
  • Ambulance/Medical: 118
  • Fire: 115
  • Police: 112

Albania
  • Ambulance: 17
  • Fire: 18
  • Police: 19

Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Montenegro
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Languages
Italy - Italian is the local language. English is generally spoken in tourist areas.

Albania - Albanian is the local language. Italian and limited English are generally spoken in tourist areas.

Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Montenegro - Montenegrin and Serbian are the local languages. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Italy - The voltage used is 220 volts.

Albania - The voltage used is 230 volts.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Montenegro - The voltage used is 220 volts.

Code of Conduct
Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.

Albania - Albania is a predominantly Muslim country, though Christians and Muslims coexist quite peacefully. Shaking hands is a standard form of greeting. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Normal courtesies should be observed, and if you are offered coffee or sweets, it is polite to accept the offer.

Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Montenegro - Shaking hands is a standard form of greeting. Normal courtesies should be observed.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Montenegro - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Albania - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Italy

Holidays 2026

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin Mary / Ferragosto
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day


Holidays 2027

Jan 1: New Year's Day
Jan 6: Epiphany
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:

Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus)
Catania: Feb 3-5; Aug 17 (St. Agatha)
Sorrento: Feb 14 (St. Antoninus)
Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus)
Como: Apr 2; Aug 31 (St. Abbondio)
Ragusa: Apr 23 (St. George)
Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day)
Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta)
Baveno: Jun 19 (Sts. Gervasius & Protasius)
Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna)
Florence, Genoa & Turin: Jun 24 (St John the Baptist)
Amalfi: Jun 27; Nov 30 (St. Andrew)
Rome: Jun 29 (St. Peter & Paul)
Siena: Jul 2 & Aug 16, Palio horserace
Taormina: Jul 8-9 (St. Pancras)
Palermo: Jul 15 (St. Rosalia)
Santa Margherita Ligure: July 20 (St. Margaret of Antiochia)
Lecce: Aug 26 (St. Orontius)
Naples: Sep 19 (St. Gennaro)
Bologna: Oct 4 (St. Petronius)
Trieste: Nov 3 (St. Giusto)
Montecatini: Dec 4 (St. Barbara)
Bari: Dec 6, May 7-9 (St. Nicholas)
Milan & Stresa: Dec 7 (St. Ambrose)
Siracusa: Dec 13 (St. Lucy)

Holidays - Albania

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year's Day, observed
Mar 14: Summer Day
Mar 22: Nevruz Day
Apr 5: Easter
Apr 6: Easter Monday
Apr 13: Day of Easter Sunday (Orthodox)
May 1: International Worker's Day
May 27: Feast of the Sacrifice
Sep 5: Mother Teresa Beatification Day
Sep 7: Mother Teresa Beatification Day (Observed)
Nov 28: Independence Day
Nov 29: Liberation Day
Dec 8: National Youth Day
Dec 25: Christmas Day

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Start of Ramadan*
Mar 14: Summer Day
Mar 22: Nevruz Day
Mar 28: Easter
Mar 29: Easter Monday
May 1: Day of Easter Sunday (Orthodox)
May 1: International Workers Day
May 17: Feast of the Sacrifice
Sep 5: Mother Teresa Beautification Day
Nov 28: Independence Day
Nov 29: Liberation Day
Dec 8: National Youth Day
Dec 25: Christmas Day

Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above.

Holidays - Slovenia

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year Holiday
Feb 8: Prešeren Day
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1: Labor Day/May Day
May 2: Labor Day Holiday
May 24: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 8: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2026

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 5: Easter
Apr 6: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 4: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2027

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 28: Easter
Mar 29: Easter Monday
May 1: Labor Day/May Day
May 27: Corpus Christi
May 30: Statehood Day
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays - Montenegro

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 6: Orthodox Christmas Day
Jan 7: Orthodox Christmas Holiday
Apr 10: Orthodox Good Friday
Apr 12: Orthodox Easter Sunday
Apr 13: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Holiday
May 21: Independence Day
May 22: Independence Day Holiday
Jul 13: Sovereignty Day of Montenegro
Jul 14: Sovereignty Day of Montenegro Holiday
Dec 31: New Year's Eve

Holidays 2027

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 30: Orthodox Good Friday
May 2: Orthodox Easter Sunday
May 3: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Holiday
Jul 13: Sovereignty Day of Montenegro
Jul 14: Sovereignty Day of Montenegro Second Day
Dec 31: New Year's Eve

Papal Audiences, Vatican City - Italy
General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.

Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket.

New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change.

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $10 per person per day
Driver: US $5 per person per day, US $3 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Italy - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service.

Albania - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Slovenia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Montenegro - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Italy - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Italy Average Temperatures: Fahrenheit | Celsius

Albania - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Albania Average Temperatures: Fahrenheit | Celsius

Slovenia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures: Fahrenheit | Celsius

Croatia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: Fahrenheit | Celsius

Montenegro - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Montenegro Average Temperatures: Fahrenheit | Celsius

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

ITALY: Books
Venice Is a Fish: A Sensual Guide by Tiziano Scarpa
Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias
Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes
Caesar: Life of a Colossus by Adrian Keith Goldsworthy
Italy for the Gourmet Traveler by Fred Plotkin
Medici: Godfathers of the Renaissance by Paul Strathern
A Day in the Life of Ancient Rome by Alberto Angela
The Adventures of Pinocchio by Carlo Collodi
Roma: The Novel of Ancient Rome by Steven Saylor

ITALY: Films
The Great Beauty (2013)
I Am Love (2010)
Under the Tuscan Sun (2003)
The Talented Mr. Ripley (1999)
Life is Beautiful (1997)
A Room with a View (1985)
La Dolce Vita (1960)
Three Coins in the Fountain (1954)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Venice Transfers - Most transfers in Venice are provided by water taxi (occasionally transfers may be provided by car). Only those hotels with a canal mooring can be reached directly. For all others, the water taxi will drop off and pick up at the nearest mooring. It will then be necessary to walk to your hotel. In some cases the hotel may be several blocks away. Some mooring areas cannot be reached during high or low tide, heavy rain, or storms. In this event, the nearest available mooring will be used. Since few of the mooring areas have porters to assist with transporting luggage, it is strongly recommended that you travel with one piece of wheeled luggage that you are comfortable handling on your own.



Venice Airport Link Shared Water Taxi Transfers (Airport to Hotel) - After claiming your luggage, take the left door to exit Customs, enter the Arrival Hall, and look for a representative holding a Gate 1 sign. If you cannot find the representative, take the glass elevator next to exit 2 to the first floor and proceed right to BUCINTORO desk (Desk # 71), where you will exchange your voucher. If needed, luggage carts are available in the airport terminal. From the Arrival Hall you will be directed to the dock, where you will board a water taxi, which will take you to the mooring nearest your hotel. Please note that since this is a shared transfer, you may have to wait a few minutes for other passengers to board. Also, please keep in mind that porters are often not available to assist with transporting luggage.

Printable Venice Airport map and directions: https://www.gate1travel.com/shared/italy/documents/BUCINTORO-VIAGGI-TRANSFERS-MAP.jpg

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Venice City Tax - The authorities of Venice apply a city tax on all hotels. The tax requires a contribution of Euro 3.50 per person per night for a 3 star hotel, Euro 4.50 per person per night for 4 star hotels and Euro 5 per person per night for a 5 star hotel. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who is able to pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option.

Albania - The Albanian Leke is the currency of Albania. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Euro is the currency of Croatia.

Montenegro - The Euro is the currency of Montenegro.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.

Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.

Albania - Shopping in Albania can offer some surprising deals. Goods can easily be found that are up to European standards of craftsmanship but at much lower prices. Shoes, silver and copper pieces, woodcarvings, needlework, Albanian cognac, and musical instruments are among the most sought after wares.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Montenegro - Both boutiques and open markets abound in Montenegro. For local flavor, look for wine, jewelry, and paintings by regional artists. Fine clothing and accessories by Italian designers are also widely available.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales.

Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome.

Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites.

Local Emergency Phone Numbers
Italy
  • Ambulance/Medical: 118
  • Fire: 115
  • Police: 112

Albania
  • Ambulance: 17
  • Fire: 18
  • Police: 19

Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Montenegro
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Languages
Italy - Italian is the local language. English is generally spoken in tourist areas.

Albania - Albanian is the local language. Italian and limited English are generally spoken in tourist areas.

Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Montenegro - Montenegrin and Serbian are the local languages. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Italy - The voltage used is 220 volts.

Albania - The voltage used is 230 volts.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Montenegro - The voltage used is 220 volts.

Code of Conduct
Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.

Albania - Albania is a predominantly Muslim country, though Christians and Muslims coexist quite peacefully. Shaking hands is a standard form of greeting. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Normal courtesies should be observed, and if you are offered coffee or sweets, it is polite to accept the offer.

Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Montenegro - Shaking hands is a standard form of greeting. Normal courtesies should be observed.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Montenegro - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Albania - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Italy

Holidays 2026

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin Mary / Ferragosto
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day


Holidays 2027

Jan 1: New Year's Day
Jan 6: Epiphany
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:

Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus)
Catania: Feb 3-5; Aug 17 (St. Agatha)
Sorrento: Feb 14 (St. Antoninus)
Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus)
Como: Apr 2; Aug 31 (St. Abbondio)
Ragusa: Apr 23 (St. George)
Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day)
Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta)
Baveno: Jun 19 (Sts. Gervasius & Protasius)
Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna)
Florence, Genoa & Turin: Jun 24 (St John the Baptist)
Amalfi: Jun 27; Nov 30 (St. Andrew)
Rome: Jun 29 (St. Peter & Paul)
Siena: Jul 2 & Aug 16, Palio horserace
Taormina: Jul 8-9 (St. Pancras)
Palermo: Jul 15 (St. Rosalia)
Santa Margherita Ligure: July 20 (St. Margaret of Antiochia)
Lecce: Aug 26 (St. Orontius)
Naples: Sep 19 (St. Gennaro)
Bologna: Oct 4 (St. Petronius)
Trieste: Nov 3 (St. Giusto)
Montecatini: Dec 4 (St. Barbara)
Bari: Dec 6, May 7-9 (St. Nicholas)
Milan & Stresa: Dec 7 (St. Ambrose)
Siracusa: Dec 13 (St. Lucy)

Holidays - Albania

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year's Day, observed
Mar 14: Summer Day
Mar 22: Nevruz Day
Apr 5: Easter
Apr 6: Easter Monday
Apr 13: Day of Easter Sunday (Orthodox)
May 1: International Worker's Day
May 27: Feast of the Sacrifice
Sep 5: Mother Teresa Beatification Day
Sep 7: Mother Teresa Beatification Day (Observed)
Nov 28: Independence Day
Nov 29: Liberation Day
Dec 8: National Youth Day
Dec 25: Christmas Day

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Start of Ramadan*
Mar 14: Summer Day
Mar 22: Nevruz Day
Mar 28: Easter
Mar 29: Easter Monday
May 1: Day of Easter Sunday (Orthodox)
May 1: International Workers Day
May 17: Feast of the Sacrifice
Sep 5: Mother Teresa Beautification Day
Nov 28: Independence Day
Nov 29: Liberation Day
Dec 8: National Youth Day
Dec 25: Christmas Day

Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above.

Holidays - Slovenia

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year Holiday
Feb 8: Prešeren Day
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1: Labor Day/May Day
May 2: Labor Day Holiday
May 24: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 8: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2026

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 5: Easter
Apr 6: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 4: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2027

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 28: Easter
Mar 29: Easter Monday
May 1: Labor Day/May Day
May 27: Corpus Christi
May 30: Statehood Day
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays - Montenegro

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 6: Orthodox Christmas Day
Jan 7: Orthodox Christmas Holiday
Apr 10: Orthodox Good Friday
Apr 12: Orthodox Easter Sunday
Apr 13: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Holiday
May 21: Independence Day
May 22: Independence Day Holiday
Jul 13: Sovereignty Day of Montenegro
Jul 14: Sovereignty Day of Montenegro Holiday
Dec 31: New Year's Eve

Holidays 2027

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 30: Orthodox Good Friday
May 2: Orthodox Easter Sunday
May 3: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Holiday
Jul 13: Sovereignty Day of Montenegro
Jul 14: Sovereignty Day of Montenegro Second Day
Dec 31: New Year's Eve

Papal Audiences, Vatican City - Italy
General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.

Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket.

New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change.

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $10 per person per day
Driver: US $5 per person per day, US $3 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Italy - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service.

Albania - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Slovenia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Montenegro - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
Please consult with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Any required inoculations must be documented by clients' healthcare provider on a valid vaccination certificate, which must be carried as proof where necessary. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs.

While traveling, illnesses can sometimes be unavoidable. If a traveler arrives feeling ill or becomes sick during the tour, they will be separated from the group and directed to either a local or virtual medical facility for diagnosis. This precaution is necessary to ensure the well-being of all travelers. The traveler may only rejoin the group after receiving written clearance from an accredited medical facility confirming they are fit to continue. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will be the responsibility of the passenger. Travel protection plans will only consider coverage with service receipts provided by legally qualified health care facilities, and in accordance with policy terms.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician's note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Italy - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. The months of October through March are considered rainy season in Venice, leading to high tides and occasionally waters reaching pedestrian areas. We suggest including a rain jacket and boots on your packing list. On cruises, informal dress is the general rule though on formal nights, a cocktail dress for women and a suit or coat and tie for men is required. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Italy Average Temperatures: Fahrenheit | Celsius

Albania - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Albania Average Temperatures: Fahrenheit | Celsius

Slovenia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Slovenia Average Temperatures: Fahrenheit | Celsius

Croatia - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Croatia Average Temperatures: Fahrenheit | Celsius

Montenegro - Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Montenegro Average Temperatures: Fahrenheit | Celsius

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

ITALY: Books
Venice Is a Fish: A Sensual Guide by Tiziano Scarpa
Secrets of Rome: Love and Death in the Eternal City or Secrets of the Vatican by Corrado Augias
Under the Tuscan Sun: At Home in Italy or In Tuscany by Frances Mayes
Caesar: Life of a Colossus by Adrian Keith Goldsworthy
Italy for the Gourmet Traveler by Fred Plotkin
Medici: Godfathers of the Renaissance by Paul Strathern
A Day in the Life of Ancient Rome by Alberto Angela
The Adventures of Pinocchio by Carlo Collodi
Roma: The Novel of Ancient Rome by Steven Saylor

ITALY: Films
The Great Beauty (2013)
I Am Love (2010)
Under the Tuscan Sun (2003)
The Talented Mr. Ripley (1999)
Life is Beautiful (1997)
A Room with a View (1985)
La Dolce Vita (1960)
Three Coins in the Fountain (1954)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62"), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline's requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Intra-Flights
All intra-flights included in your package are booked in Economy Class. Checked bags are typically limited to a total dimension of 62 inches (157 cm) by adding length + width + height (example: 26"+26"+10" = 62" / 66cm+66cm+25cm = 157cm), and a maximum weight of 50 lbs (23 kg). Exceptions are listed below and may differ from international flight luggage limits. More detailed baggage restrictions for your airline can be found at www.gate1travel.com/baggagefees.aspx.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage "interlining," and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press the key for currently travelling (9). You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

Venice Transfers - Most transfers in Venice are provided by water taxi (occasionally transfers may be provided by car). Only those hotels with a canal mooring can be reached directly. For all others, the water taxi will drop off and pick up at the nearest mooring. It will then be necessary to walk to your hotel. In some cases the hotel may be several blocks away. Some mooring areas cannot be reached during high or low tide, heavy rain, or storms. In this event, the nearest available mooring will be used. Since few of the mooring areas have porters to assist with transporting luggage, it is strongly recommended that you travel with one piece of wheeled luggage that you are comfortable handling on your own.



Venice Airport Link Shared Water Taxi Transfers (Airport to Hotel) - After claiming your luggage, take the left door to exit Customs, enter the Arrival Hall, and look for a representative holding a Gate 1 sign. If you cannot find the representative, take the glass elevator next to exit 2 to the first floor and proceed right to BUCINTORO desk (Desk # 71), where you will exchange your voucher. If needed, luggage carts are available in the airport terminal. From the Arrival Hall you will be directed to the dock, where you will board a water taxi, which will take you to the mooring nearest your hotel. Please note that since this is a shared transfer, you may have to wait a few minutes for other passengers to board. Also, please keep in mind that porters are often not available to assist with transporting luggage.

Printable Venice Airport map and directions: https://www.gate1travel.com/shared/italy/documents/BUCINTORO-VIAGGI-TRANSFERS-MAP.jpg

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size.

While air conditioning is available in most hotels, we recommend checking the room amenities listed under the "Featured Hotels" tab of your package to confirm. Please note that many international hotels were built before central air conditioning was introduced. In those that do offer air conditioning, usage may be restricted, often due to government regulations aimed at promoting energy conservation. It's typical for air conditioning to be used only during the summer months, to follow a set schedule (sometimes turned off at night), and to operate at lower settings than what many Americans are accustomed to. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

Venice City Tax - The authorities of Venice apply a city tax on all hotels. The tax requires a contribution of Euro 3.50 per person per night for a 3 star hotel, Euro 4.50 per person per night for 4 star hotels and Euro 5 per person per night for a 5 star hotel. It will be charged and collected by your hotel and is payable in cash only. We regret that we are currently unable to collect this tax in advance or include it in your price for customers who are traveling independently or who arrange independent pre- or post-tour stays on an escorted tour. This tax is included in the tour price for customers who are traveling on an escorted tour accompanied by a Tour Manager who is able to pay directly to the hotel on your behalf. Please note that our hotel ratings may differ from official star ratings which determine the tax level.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Staggered Arrival & Departure
Many tours are offered with multiple duration options, allowing travelers to choose one or more destinations in a single trip. As a result, the number of participants on your tour may vary, as we accommodate travelers arriving and departing at different points in the itinerary.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in US $1 bills which may be used to pay gratuities. Please be advised that currency exchange rates fluctuate and the legal tender status of coins and banknotes may be subject to change or expiration. Travelers intending to use currency from prior visits to a specific country are advised to verify the current validity and circulation status of their physical currency with the respective consulate.

Italy - The Euro is the currency of Italy. Italian bank opening hours are typically Monday through Friday, 9am to 1pm depending on the bank. Most Italian banks do not offer exchange service. For this reason, it is strongly recommended to acquire a small amount of Euros prior to arriving. ATM machines are a better option.

Albania - The Albanian Leke is the currency of Albania. It operates within a closed currency system, meaning it cannot be purchased or exchanged outside the country.

Slovenia - The Euro is the currency of Slovenia.

Croatia - The Euro is the currency of Croatia.

Montenegro - The Euro is the currency of Montenegro.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store's policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country's online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Italy - Shops are generally open Monday through Friday from 9 a.m. to 1 p.m. and from 3:00 to 8:00 p.m., with some variations in Northern Italy, where the lunch break is shorter and shops close earlier. In the major cities, large stores and souvenir shops remain open throughout the day.

Italy is renowned for its fashion industry, with fine clothes for men and women, lacework, jewelry, and leather accessories. Other quality goods include ceramics, gold and silver items, alabaster, woodwork, embroidery, glass and crystal ware. Major credit cards are usually accepted, though cash is preferred for small purchases.

Albania - Shopping in Albania can offer some surprising deals. Goods can easily be found that are up to European standards of craftsmanship but at much lower prices. Shoes, silver and copper pieces, woodcarvings, needlework, Albanian cognac, and musical instruments are among the most sought after wares.

Slovenia - Local specialties include bobbin lace, crystal, glassware, and wine. Business hours are Monday to Friday, 8 a.m. - 8 p.m., and Saturday 8 a.m. - 3 p.m. A value-added tax is now added to the purchase price of most goods.

Croatia - For the best prices, seek out local markets offering a wide assortment of traditional handicrafts such as embroidery, ceramics, and woodcarvings. In stores, lavender sachets, fine Adriatic red coral, and crystal ware are popular items. Shops are generally open all day from 9 a.m. to 8 p.m., with shorter hours on Saturdays.

Montenegro - Both boutiques and open markets abound in Montenegro. For local flavor, look for wine, jewelry, and paintings by regional artists. Fine clothing and accessories by Italian designers are also widely available.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Caution: Tours of the Forum & Colosseum, Rome - Please note that there have been reports of street vendors wearing Gate 1 Travel identification tags who offer tours of the Colosseum in Rome. These vendors are not employed by Gate 1 and are in no way affiliated with the company. Gate 1 tours are offered only for purchase in advance of your trip to Italy, or locally by your Tour Manager. Passengers traveling independently are recommended to purchase their tours through official vendors and to avoid street sales.

Security at Major Sites - Please expect longer wait times at major sightseeing locations due to heightened security restrictions. These locations include, but are not limited to, the San Marco Basilica in Venice, the Accademia in Florence, and the Colosseum & Vatican in Rome.

Bags of any kind are no longer allowed inside the San Marco Basilica and large bags/backpacks are restricted from the Colosseum. We suggest you to carry only necessary items (i.e. wallet, cell phone, camera) safely on your body and leave all other valuables in the hotel room safe when visiting these sites.

Local Emergency Phone Numbers
Italy
  • Ambulance/Medical: 118
  • Fire: 115
  • Police: 112

Albania
  • Ambulance: 17
  • Fire: 18
  • Police: 19

Slovenia
  • General Emergency: 112

Croatia
  • General Emergency: 112

Montenegro
  • Ambulance: 94
  • Fire: 93
  • Police: 92

Languages
Italy - Italian is the local language. English is generally spoken in tourist areas.

Albania - Albanian is the local language. Italian and limited English are generally spoken in tourist areas.

Slovenia - Slovene is the local language. Croatian, Serbian, German, English, and Italian are also spoken by some.

Croatia - Croatian is the local language. Italian and limited English are generally spoken in tourist areas.

Montenegro - Montenegrin and Serbian are the local languages. Limited English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Italy - The voltage used is 220 volts.

Albania - The voltage used is 230 volts.

Slovenia - The voltage used is 220 volts.

Croatia - The voltage used is 220 volts.

Montenegro - The voltage used is 220 volts.

Code of Conduct
Italy - Family and social ties are, broadly speaking, stronger in Italy than in other Western European countries, and the Roman Catholic church retains a strong cultural influence. Common courtesies should be practiced. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Conservative clothing should be worn when visiting religious buildings, meaning legs and shoulders should be covered. While the cities are very safe, pickpocketing can occur. Avoid conspicuous expensive jewelry and be mindful of your wallet or handbag. Even though many Italians smoke, smoking is prohibited in all public buildings, public transport, cinemas and restaurants.

Albania - Albania is a predominantly Muslim country, though Christians and Muslims coexist quite peacefully. Shaking hands is a standard form of greeting. Casual dress is appropriate, but beachwear should be confined to the beach and poolside. Normal courtesies should be observed, and if you are offered coffee or sweets, it is polite to accept the offer.

Slovenia - Dress should be casual, but conservative, except at formal dinners and upscale hotels or restaurants. At restaurants, bread will often be brought and charged even if not requested. This is customary and should not be disputed. Slovenes are known for their friendliness and hospitality to foreigners and even new acquaintances may offer a drink.

Croatia - Shaking hands is a standard form of greeting and saying goodbye. Casual dress is appropriate and normal courtesies should be observed. Smoking is prohibited on public transportation and in theaters and public offices.

Montenegro - Shaking hands is a standard form of greeting. Normal courtesies should be observed.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Montenegro - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Albania - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and raw fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Italy

Holidays 2026

Jan 1: New Year's Day
Jan 6: Epiphany
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin Mary / Ferragosto
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day


Holidays 2027

Jan 1: New Year's Day
Jan 6: Epiphany
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 25: Liberation Day
May 1: Labor Day
Jun 2: Republic Day
Aug 15: Assumption of the Virgin
Nov 1: All Saints Day
Dec 8: Immaculate Conception
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Please note that in addition, local feast days are held in honor of town patron saints, generally without closure of shops and offices. These include:

Parma: Jan 13-14 (St. Hilary of Poitiers), Aug 16-17 (St. Roch) & May 5 (St. Honoratus)
Catania: Feb 3-5; Aug 17 (St. Agatha)
Sorrento: Feb 14 (St. Antoninus)
Agrigento: Feb 25 (St. Gerland) & Jun 18 (St. Calogerus)
Como: Apr 2; Aug 31 (St. Abbondio)
Ragusa: Apr 23 (St. George)
Venice: Apr 25 (St. Mark) & Nov 11 (St. Martin's Day)
Treviso: Apr 27 (St. Liberalis) & Mar 27; Aug 1; Aug 22 (St. Augusta)
Baveno: Jun 19 (Sts. Gervasius & Protasius)
Matera: Jun 20 (St. John) & Jul 2 (St. Madonna della Bruna)
Florence, Genoa & Turin: Jun 24 (St John the Baptist)
Amalfi: Jun 27; Nov 30 (St. Andrew)
Rome: Jun 29 (St. Peter & Paul)
Siena: Jul 2 & Aug 16, Palio horserace
Taormina: Jul 8-9 (St. Pancras)
Palermo: Jul 15 (St. Rosalia)
Santa Margherita Ligure: July 20 (St. Margaret of Antiochia)
Lecce: Aug 26 (St. Orontius)
Naples: Sep 19 (St. Gennaro)
Bologna: Oct 4 (St. Petronius)
Trieste: Nov 3 (St. Giusto)
Montecatini: Dec 4 (St. Barbara)
Bari: Dec 6, May 7-9 (St. Nicholas)
Milan & Stresa: Dec 7 (St. Ambrose)
Siracusa: Dec 13 (St. Lucy)

Holidays - Albania

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year's Day, observed
Mar 14: Summer Day
Mar 22: Nevruz Day
Apr 5: Easter
Apr 6: Easter Monday
Apr 13: Day of Easter Sunday (Orthodox)
May 1: International Worker's Day
May 27: Feast of the Sacrifice
Sep 5: Mother Teresa Beatification Day
Sep 7: Mother Teresa Beatification Day (Observed)
Nov 28: Independence Day
Nov 29: Liberation Day
Dec 8: National Youth Day
Dec 25: Christmas Day

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Start of Ramadan*
Mar 14: Summer Day
Mar 22: Nevruz Day
Mar 28: Easter
Mar 29: Easter Monday
May 1: Day of Easter Sunday (Orthodox)
May 1: International Workers Day
May 17: Feast of the Sacrifice
Sep 5: Mother Teresa Beautification Day
Nov 28: Independence Day
Nov 29: Liberation Day
Dec 8: National Youth Day
Dec 25: Christmas Day

Please note that Islamic holidays are based on the lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above.

Holidays - Slovenia

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year Holiday
Feb 8: Prešeren Day
Apr 5: Easter Sunday
Apr 6: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1: Labor Day/May Day
May 2: Labor Day Holiday
May 24: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays 2027

Jan 1-2: New Year's Day, observed
Feb 8: Prešeren Day
Mar 28: Easter Sunday
Mar 29: Easter Monday
Apr 27: Day of Uprising Against Occupation
May 1-2: Labor Day/May Day, observed
Jun 8: Whit Sunday
Aug 15: Assumption of Mary
Oct 31: Reformation Day
Nov 1: Remembrance Day
Dec 25: Christmas Day
Dec 26: Independence and Unity Day
Dec 31: New Year's Eve

Holidays - Croatia

Holidays 2026

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Apr 5: Easter
Apr 6: Easter Monday
May 1: Labor Day/May Day
May 30: Statehood Day
Jun 4: Corpus Christi
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays 2027

Jan 1: New Year's Day
Jan 6: Feast of the Epiphany
Mar 28: Easter
Mar 29: Easter Monday
May 1: Labor Day/May Day
May 27: Corpus Christi
May 30: Statehood Day
Jun 22: Day of Anti-Fascist Struggle
Jun 25: Independence Day
Aug 5: Victory Day
Aug 15: Feast of the Assumption
Nov 1: All Saints' Day
Nov 18: Remembrance Day
Dec 25: Christmas Day
Dec 26: St. Stephen's Day

Holidays - Montenegro

Holidays 2026

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 6: Orthodox Christmas Day
Jan 7: Orthodox Christmas Holiday
Apr 10: Orthodox Good Friday
Apr 12: Orthodox Easter Sunday
Apr 13: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Holiday
May 21: Independence Day
May 22: Independence Day Holiday
Jul 13: Sovereignty Day of Montenegro
Jul 14: Sovereignty Day of Montenegro Holiday
Dec 31: New Year's Eve

Holidays 2027

Jan 1: New Year's Day
Jan 2: New Year's Day Holiday
Jan 7: Orthodox Christmas Day
Jan 8: Orthodox Christmas Holiday
Apr 30: Orthodox Good Friday
May 2: Orthodox Easter Sunday
May 3: Orthodox Easter Monday
May 1: Labor Day
May 2: Labor Day Second Day
May 21: Independence Day
May 22: Independence Day Holiday
Jul 13: Sovereignty Day of Montenegro
Jul 14: Sovereignty Day of Montenegro Second Day
Dec 31: New Year's Eve

Papal Audiences, Vatican City - Italy
General audiences with His Holiness the Pope are usually held once a week (Wednesdays at 11 a.m.) in Vatican City. They may be held inside the Basilica itself or in the hall of the Papal Audiences (Aula Paolo VI, Seating 7000), and in summer in Saint Peter's Square or in the papal summer residence at Castel Gandolfo. Please note that Castel Gandolfo is located approximately 20 miles south-east of Rome, not in Vatican City.

Catholics are requested to have a letter of introduction from their parish priest. For this audience women should dress modestly, with arms and head covered. Dress should be dark or subdued in color. Men are requested to wear a tie and jacket.

New Venice Visitor Tax Regulation - It was recently announced that the city of Venice will be implementing an entrance tax of 10 Euros per person for tourists visiting the city for the day. In most cases, the tax will be included in the cost of the transportation to access the city center, including cruise, taxi, or public transportation. However, there may be instances where visitors will need to pay the tax upon arrival. We regret that we are currently unable to collect this tax in advance. Due to the uncertainty of this new regulation the information above is subject to change.

Suggested Tipping
Gratuities
Tipping is always at your personal discretion. For your convenience, please refer to the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or in the U.S. dollar equivalent where accepted, and we recommend keeping small bills on hand for tipping.

Please note that in many destinations, tipping is considered a customary part of local compensation. While you may occasionally be approached for additional tips, you should never feel pressured to do so. If at any time you feel uncomfortable or uncertain about a situation, please speak with your Tour Manager or contact our office using the phone numbers provided in your travel documents.

Suggested Tipping: Escorted Tours

Tour Manager: US $10 per person per day
Driver: US $5 per person per day, US $3 per half day

Note: Tips for local guides, hotel porters, wait staff, and any other services listed in your itinerary are included, unless otherwise specified above. Drivers provide chauffeur services and limited assistance with luggage, and on some itineraries, you may encounter multiple drivers.

Italy - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. 5-10% is customary for good service.

Albania - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Slovenia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Croatia - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

Montenegro - For activities on your own, gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

9 Day Affordable Sicily, November 2025
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This was my first Gate 1 trip and I had an excellent time. The trip itinerary was outstanding with enough personal time to explore. Sonia, our tour manager was wonderful. Knowledgeable, helpful, personable, kind and caring, she insured every moment was perfect and always had a smile. Along with our driver, Massimo, they made the perfect team.

Margaret H.
8 Day Affordable Italy, November 2025
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We recently returned from our first trip with Gate1. Our tour manager Flavia exceeded all expectations and was simply a delight! Clearly there are many details and logistics on trips such as that, but she handled the unexpected with grace and ease. Her experience in deftly managing varied personalities and guest needs/wants seemed effortless. She was a joy to be with. We would gladly sign up for any tours led by Flavia, and she is a great credit to Gate1 as an agency!

Joshua S.
9 Day Affordable Sicily, November 2025
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We enjoyed our tour from the beginning to the end. The accommodations were top tier in all three cities we stayed at. Our tour guide Francesco was the best! He was delightful and very knowledgeable. We couldn't have had a better leader for the eight days. Also the guides we had in the individual locations were very knowledgeable about the cities we visited and kept everyone's attention with stories about the people who lived in ancient times. This was our first trip using Gate 1 but I can say that it won't be our last !

Kevin T.
12 Day Affordable Slovenia, Croatia, Montenegro & Albania, November 2025
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OVERALL TOUR EXPERIENCE: Both the Tour Manager, Elvis, and our driver were excellent! Every check-in process went smoothly thanks to Elvis, and the hotel staffs. Outside of the Hotel Paris, our hotels were of high quality. We were not pleased to learn of extra fees charged by Lufthansa for seats. On one of our flights (Denver to Munich), the seat map that was used to select seats did not match the aircraft, resulting in us not getting the seat location that we requested. Overall, we are very appreciative of the efforts by Gate1 to provide a very enjoyable experience. HIGHLIGHTS: The Traditional Croatian dinner held at the family's farm was the highlight experience of the tour. The performers at the Slovenian meal, and the group hat dance were a lot of fun. Prior to entering the National Park in Croatia, we had lunch at a remote site. We enjoyed the hosts, and the meal. The evening we spent with our local guide in Tirana, Albania was very educational. The day spent in Kruje, Albania, was well done. Our tour guide led us through the museum; and we were entertained by a talented group of performers and dancers.

Benjamin K.
8 Day Affordable Italy, October 2025
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It was perfect! Our guide, Allesandro and our bus driver were great. We had a very fun group of people in our tour and the whole trip was so organized. I will recommend Gate 1 to my friends and I will use it again! Thanks for the memories

Carolyn H.
9 Day Affordable Italy, October 2025
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Alessandro was the best tour director I have ever encountered. This was my first trip with Gate 1, but I have traveled extensively. No other tour director has ever come close to being an outstanding individual, that is Alessandro. He took care of us like a mother hen and was extremely professional while also being very personable. You have a real jewel in this individual, and he alone would make me want to come back for another Gate 1 tour.

James W.
12 Day Affordable Croatia & Slovenia, October 2025
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Just wanted to submit kudos for our Balkans Tour Manager, Damir. His knowledge, respect, and passion for the history and varied cultures of the region were outstanding. Often, I fall asleep on the bus, but I found Damir's history lessons, cultural explanations, and personal stories to be so engaging that I stayed wide awake and engaged, despite the jet lag. Additionally, he ran a tight ship which kept us punctual and maximized our independent time. He also created a lot of additional fun moments, which made the group bond in a way that I haven't experienced on other tours. Damir was the epitome of professionalism and turned this vacation into one of my all-time favorites!

Angela K.
12 Day Albania, Montenegro, Croatia & Slovenia, October 2025
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Just want to personally commend Damir, our amazing, funny, and super knowledgeable guide who made our Croatia trip over the top, and the best Gate One experience by far! Looking forward to our next adventure to Dubai!

Pedro S.
10 Day Classic Croatia with Hvar Island, October 2025
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One of my favorite Gate1 Vacations. Nikolina, the guide was the best we've ever had and the same for the driver, Egor, and the coach was so new, clean and comfortable. The hotels, food, optional tours, and local guides were all wonderful. We met so many nice people on the tour that will become lifetime friends Thank you for everything.

Carla O.
12 Day Albania, Montenegro, Croatia & Slovenia, October 2025
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I just want to add a special thanks to our tour director, Jelena, who was outstanding. She provided a detailed and professional overview for each of the four nations we visited, and in the case of Serbia, her own nation, she provided an invaluable perspective of what it was like to grow up during a horrible civil war and watch her nation re-emerge as a nation state in the years that followed. Her management of the tour was flawless; she had a great personality. Gate 1 is very fortunate to have her as a tour director.

Michael H.
11 Day Affordable Italy with Sorrento, October 2025
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The trip was fantastic! It was made that way due to the tour guide on our trip! Andrea made the trip what it was! I've never seen such attention to detail! The places we saw were unquestionably visual beyond comparison! But the details of travel and safety, knowledge of every location, humor, I don't know if anyone could compare to him! If I ever do a trip to say Ireland, I will still hope it was Andrea as our tour guide!! Please let Andrea know I feel comfortable speaking to everyone on our tour, that he made the trip!!!

Thomas G.
11 Day Affordable Italy with Sorrento, October 2025
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We loved every single minute of our first tour with Gate 1. We will be looking online and at your brochures to find another tour which interests us. We loved all of the planned parts of the tour, and we loved there was a lot of free time as we like to explore on our own as well. The best part of the tour was our tour manager, Riccardo. If there is any way we can find out which tours Riccardo will be conducting in the future, we would love to do another tour with him. Riccardo went above and beyond his responsibilities adding personal touches and advise. He was always available and added interesting stories to our travel days.

Marilyn Q.
14 Day Croatia, Bosnia & Slovenia with Venice, October 2025
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The 14-day Croatia, Bosnia & Slovenia with Venice tour was my third trip with Gate 1. Even though this was a Classic tour with more than twice the number of travelers than my previous Discovery Tours, everything ran smoothly and the group dynamics were fantastic. Our Tour Manager, Josip, was excellent. His knowledge, organizational skills and humor were top notch. He was very attentive to individual needs and questions. The amazing clear waters of the Adriatic Sea, the water falls and spectacular Fall colors in the Plitvice Lakes National Park, and the Postonja Cave are only a few of the highlights. Definitely worth revisiting in other seasons!

Constance M.
9 Day Enchanting Italy, October 2025
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It was awesome, I am glad I went on this trip! I am absolutely sure our tour manager Dario made a difference! He was an amazing tour guide. He was very informative about the areas we visited and had some of the best tours guides show us around. Dario has a great personality and is a people person. I loved visiting all the locations and when I decided to go on another trip, I hope I get another tour guide like Dario!!! He made this trip fun!! He is the reason why I would take another trip with Gate1!!!

Trinidad R.
9 Day Tastes of Tuscany, October 2025
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Our trip to Tuscany was wonderful. We loved the itinerary and we used the trip to make it a family vacation. Our two 30 something sons joined us for their first experience with Gate 1. Our tour director, Oliviero, was great. He is so full of knowledge and his love for Italy shone through everywhere we went. Thank you for planning the Stay and Explore vacations. It's wonderful to settle in one place and explore from there. We loved Montecatini and we enjoyed every moment in Tuscany.

Colleen M.
14 Day Croatia, Bosnia & Slovenia with Venice, October 2025
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Our tour manager Edo was truly outstanding. Everything about our tour was orchestrated in a most professional way, yet his wonderful personality created a perfect atmosphere for learning and enjoyment. Edo is extremely knowledgeable about the Balkans and all the places we visited and explained everything so well. His patience and kindness were evident as he interacted with all 41 of us. Having Edo as our tour manager truly made the trip a fantastic experience it was.

William G.
8 Day Affordable Italy, October 2025
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I would like to say that I enjoyed this trip immensely. Lorena was the Best. She was very knowledgeable about each place we stayed and the area around the hotels. She was full of energy and listened to every concern. And worked hard to make sure everyone heard her instructions. Couldn't have asked for a better guide. I loved all of this trip and I hope to do it again real soon.

Angela M.
12 Day Albania, Montenegro, Croatia & Slovenia, October 2025
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I've been on several Gate 1 trips. This one rates at the very top of all. We had only 20 in the group and it was amazing how we all got along and became dear friends. But the icing on the cake was our trip manager, Dusan! He is so knowledgeable about the area, and so customer oriented. He has great communication skills, and is just the nicest, happiest and caring tour manager I've ever had. He represents Gate 1 beautifully. So much so that my sister is planning a trip to Romania next spring because Dusan will be the tour manager. The optional tours were great as usual. The accommodations were always very easily accessible (not miles away like with some tour companies) and all the meals were great.

Evelyn P.
14 Day Discover Sicily & Malta, October 2025
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I just want to say that the itinerary that Ignazio managed was one of the best overall we have had in all our trips with Gate1 (over 20). Most Tour Managers are very good, but the trip does not flow very well. This Discovery trip to Sicily and Malta was seamless, we went from one event or place with ease. I will recommend this trip highly to anyone wishing to see a small, fascinating part of Europe without spending time waiting in lines at venues.

Mark M.
12 Day Enchanting Italy with Amalfi, October 2025
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Our trip to Italy was wonderful! We truly appreciated the small details that Gate 1 took care of! From booking the tickets to the Vatican Museum and Sistine Chapel, to the water taxis and ferry rides, saving us valuable time in long lines, to the wonderfully thought-out group meals, to the top-notch motorcoach transportation, and the local tour guides that led our local tours, we were very impressed! This was our first time overseas from the USA, as my husband and I are both now recently retired, we definitely will choose Gate 1 for future travels! Our Group Tour Guide, Marianna, was such a pleasure and I thank her for the great fellowship that was created within our group. We have made some lifelong friends that we will stay in touch with.

Darren F.
16 Day Tastes of Slovenia & Northern Italy, September 2025
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This was our 8th Gate 1 trip, and we feel it was the best one ever. Our guides, Blaz in Slovenia, and Vivi in Padua were caring, kind, and made us all feel special, safe, and had such wonderful personalities. Everyone on both parts of our trip felt the same. Thank you for the gift of this trip. The tours were all interesting and lovely, and both of our tour guides went over and above with us each day.

Sandra M.
16 Day Tuscany & Amalfi with Lake Region, Venice & Rome, September 2025
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Alessandro was absolutely wonderful throughout my entire 16-day Italy experience. Can't say enough good things about him as well as the tour. We did more sightseeing than I had expected, and Alessandro got us in and out of the scheduled tours before the big crowds showed up. Much appreciated!

Sharon O.
9 Day Classic Sicily, September 2025
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Absolutely wonderful. Guiseppe was the best possible tour guide-funny, fun, kind, efficient, knowledgeable. I have travelled all over the world independently and been very leery of tours, so this was a real test for me. Gate One was recommended by friends who have taken 11, so I followed the recommendation. I am so glad I did. The whole trip to Sicily turned out wonderfully beautiful scenery, great food and wine, friendly people, and the lunches at the agriturismo places were terrific. Nice job. I would definitely go again.

Esther J.
9 Day Enchanting Italy, September 2025
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Our trip was a wonderful experience. Everything was perfectly organized. Our Gate 1 manager Dario was beyond amazing. He was full of energy, knowledge and a personality loved by all. The transportation, hotels, tours and all the little surprises were amazing. Thank you for your part in booking this fabulous time We will certainly recommend you and Gate. 1 for our future travels Stay well and Thanks again.

Maryann D.
9 Day Tastes of Tuscany, September 2025
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Our trip, the 9 days in Tuscany with the hotel in Montecatini, was outstanding. Lynn made us feel welcome and very informed about all aspects of our trip. Marco, our driver, was also outstanding. Doug and I enjoyed this trip immensely. The countryside was remarkable, and all the chosen destinations had unique characteristics that made them special. We especially enjoyed the trip to Lucca, Pisa, and the farmhouse wine tasting, pasta making, and the fantastic dinner! We felt safe, and our group got along very well, with many people planning visits together. Thank you for the thorough planning and for creating wonderful memories of our visit to Tuscany.

Ellen B.
11 Day Croatia & Slovenia with Venice, September 2025
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Aside from being extremely knowledgeable and informative about all the sites that were visited on this tour, Tour Guide Damir provided an extra element to ensure that each traveler had an outstanding experience. Whether it was his concern for and attention to ailing travelers, providing recommendations and suggestions for free time activities, or in my case celebrating a birthday, his attention to detail and his pleasant demeanor was much appreciated and added that special touch to this trip. He is an outstanding tour manager.

Laura A.
14 Day Romantic Italy with Amalfi, September 2025
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Our 14-day Romantic Italian trip was so much more than expected. Dio, our manager, was the best! He went so far above and beyond to make all of our trips so memorable. He was organized, always so pleasant and calm, informative and just the greatest guy. My wife and I were on our honeymoon and at one of the dinners we had a cake and a local performer sing to us. We will go on another Gate 1 trip, mostly because of Dio! Allura and Grazzi.

Leo H.
10 Day Croatia & Slovenia, September 2025
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Just want to let you know that our Tour Manager, Damjan, was excellent. He was friendly, very professional, and knew so much about the history of the places he took us to. He is a credit to Gate 1 Travel.

Patrick F.
12 Day Enchanting Italy with Amalfi, September 2025
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Our tour guide Mercedes was fabulous she made a wonderful trip even better , she was very friendly, very professional and always available. I have been on other trips with other tour companies and Mercedes was the best tour guide hands down.

Randy M.
12 Day Albania, Montenegro, Croatia & Slovenia, September 2025
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We completed the survey but wanted to add our thoughts about the tour program. Most every answer was excellent - it was a memorable and well-managed trip. They say the best party was the host and our "host" - Milos - was an excellent tour director. He was amazing, his knowledge was remarkable, his personality engaging and his ability to make each guest feel special and included was exceptional. He treated us as family and offered personal experiences to enrich our tours. He was always respectful, took time to listen and allowed us, as a group, to decide options. We owe Milos so much as he made each day special and memorable. And I must mention that our driver Željko, he was the most responsible and congenial driver we have ever had the privilege to share a motor coach with. Great guy, smooth and safe driver, any request honored -- a true professional. Kudos to him and again our host Milos. Gate 1 is lucky to have these two professionals who reflect your reputation and marketing promises made. When we book another tour program with Gate 1, I hope to have this dynamic duo at the helm.

Jim N.
8 Day Enchanting Italy, September 2025
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Tour Manage Alessandro was definitely 10 stars!! Hs knowledge and passion for his country and culture is second to none! That passion carries through in his narrations. He went above and beyond to celebrate a couple birthdays in the group. He is very well organized. Highly recommend the trip and Alessandro!

Karen M.
8 Day Enchanting Italy, September 2025
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Tour Manage Alessandro was definitely 10 stars!! Hs knowledge and passion for his country and culture is second to none! That passion carries through in his narrations. He went above and beyond to celebrate a couple birthdays in the group. He is very well organized. Highly recommend the trip and Alessandro!

Karen M.
9 Day Classic Sicily, September 2025
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Our tour manager Flavia was superb in every way during our tour. She made the entire experience relaxed and fun. Flavia was most helpful to me and my two travelling companions as the airline had delayed our luggage. Flavia did everything possible to assist in our situation and we appreciated it very much. It was very helpful to know she truly cared. She was in contact with the Palermo airport and would provide us with periodic updates. She advised us where to pick up essentials and what to expect for available shopping in the towns we were travelling to. She helped to make a inconvenient situation less stressful and helped us to enjoy the trip given the circumstances. We enjoyed Flavia's company all week long, she was fun and has a thorough knowledge of the areas we were in. She was always considerate of everyone in our group. I was especially grateful that she knew the best times to arrive at our destinations and bathroom breaks to avoid crowds. Her pre-planning made our tour so much more enjoyable. She was fantastic and we're so glad that she was our tour manager. She was a perfect representative of Gate 1.

Joelle K.
9 Day Classic Sicily, September 2025
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Lorena was our tour operator who went above and beyond in her duties. She was caring, fun, knowledgeable and high energy. I would go on any trip with gate 1 if she was my guide!! Gianni our driver was equally pleasant, and we felt safe in his hands as he drove the motor coach around Sicily

Mona T.
9 Day Tastes of Tuscany, September 2025
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This was my 10th Gate 1 trip and my first stay and explore. I really like the hybrid - touring, but not traveling. I will be looking for more of these. I have never had a less than excellent tour manager and Carolyn was one of the best. It was a large group, but she gave us all personal attention. She gave wonderful recommendations and always was patient. She helped us have a harmonious group. I also want to mention how impressed we were with Victoria, our driver. Skilled and I appreciated how clean he kept the coach. This was an excellent trip! Thank you!

Elizabeth P.
12 Day Enchanting Italy with Amalfi, September 2025
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This was my first trip on a guided bus tour and it was amazing! Uta was the best Tour Manager ever, truly fantastic. She is a great asset to your team. She made our trip unforgettable - great attention to detail, caring about each one of us, fun and personable. We had a blast! Thank you

Maureen M.
9 Day Tuscany & Amalfi Coast, September 2025
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Just back from my 12 Day Italy trip that departed Boston on Sept 8. All I can say is WOW! It was a great time and the trip leader made this vacation AWESOME!! Giampiero was a great leader, very knowledgeable of the culture, history and the architecture! It was a pleasure listening to Giampiero discussing the importance of a places we visited. Giampiero also had great suggestions for things to do during our free time. This was my first guided tour and my first Gate1travel tour! Soon, I will be planning another vacation for the summer of 2026 and you can be sure, it will be a GATE1 tour!!

Sheldon M.
9 Day Enchanting Italy, September 2025
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Yes I am back home. This trip with Gate1 was one of the best trips I have made. Nicoletta was the best tour guide I have ever had. The trip details, transportation, hotels used, local guides used, activities included all made this the BEST trip. I will definitely go on Gate1 again.

Katherine L.
12 Day Serbia, Croatia & Slovenia, September 2025
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This was my first guided trip with your company, and I was quite pleased! Everything went very smoothly. Our tour manager, Mario, was outstanding!! He was very informative, knowing the history of the countries and very helpful with the myriads of questions our group asked. The food was delicious everywhere we ate, but at times it was just too much in quantity. The optional tours were delightful; I think my favorite being the Silk Wonder and Old Mill tour. The Edisto Winery was also quite interesting. It was also great getting to meet so many new people. Thank you for putting together such an awesome trip.

Phyllis E.
10 Day Croatia & Slovenia, September 2025
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I want to say this trip was PERFECT! the variety of locations to visit, the quality of the hotels, the incredible tour guide Vlaho and our driver Jeko. It was all wonderful. Our tour guide was very skilled in ensuring harmony with the group. We had a mix of newbies and seasoned Gate 1 travelers, and the expectations were all over the place and Vlaho navigated it all with exemplary diplomacy and finesse. We all felt like a very big family very soon after starting the adventure together. Vlaho was so funny and kept the atmosphere very light and fun. I believe this on my list was one of the most wonderful adventures and I cannot wait for my next one. I know I will be back in Croatia for more. 10 days was not enough.

Stephanie S.
12 Day Serbia, Croatia & Slovenia, September 2025
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We enjoyed a wonderful first-time tour experience with Gate1 Travel and will plan to participate in future tours! We were most impressed with our tour Manager, Mario! Mario was so well organized and was an excellent communicator. He was extremely knowledgeable about the history and culture over the entire 12-day, 3 country itineraries. More importantly, his ever-pleasing personality and extra steps to ensure his guests' comfort and security along the way were most satisfying. He is a great asset to Gate1 and is a big part of our plan to book our next adventure. I need to add that our driver, Alex, was truly amazing and skillful in his operation of our bus tour along the way. We always felt safe and in good hands as he expertly navigated many narrow and busy roads. Thank you, Alex!

Tim K.
12 Day Tuscany & Amalfi with Rome, September 2025
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I just want to say that our guide Dario on the road trip was the most amazing guide we have ever had. Doubt, very much we will have anyone better than him. He kept us so entertained. He was so smart. He was so funny. He was so knowledgeable. He was so talented. He could sing he could dance, he just could do everything. He really made a trip for us, and I highly recommend him for anyone. He deserves 1 million accolades really really enjoyed him. He made us feel all like family, and we were so well taken care of.

Yvonne S.
12 Day Albania, Montenegro, Croatia & Slovenia, September 2025
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I wanted to be sure to let you know that we were more than happy & pleased with the whole trip. The hotels were amazing, the food more than enough and delicious and most of all our tour guide (Ines), local guides were outstanding, as well as our bus driver Dado. This was our 2nd time with Gate 1 and will be our choice again when we tour.

Janet P.
14 Day Discover Sicily & Malta, September 2025
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We loved our trip to Sicily and Malta. Maria was a wonderful tour manager. She took care of everything for us. She was so full of information. Can't wait for the next trip.

Cindy V.
13 Day Northern Italy with Tuscany & Amalfi, August 2025
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Our 17th tour with Gate1 did not disappoint. As our first tour to Italy, it was wonderful. Unfortunately our flights were rebooked more than once and we were delayed arriving by several hours. Plus one of our checked bags did not arrive. Even though we were about 9 hours delayed (I did inform Gate1) our driver was at the airport when we arrived. We happen to be sitting in the lobby area trying to submit a claim for our missing bag when a woman wearing a Gate1 lanyard walked by. She asked if we were with Gate1 and that's how we first met Flavia. She was immediately engaged in helping us. Our respect and love for her only escalated from there! What a delight she is. She is the best Gate1 tour manager we have had. She is the gold standard. She is knowledgeable and clearly loves her work and her country. She is very engaging, funny, organized and professional. The group was very cohesive and easy-going which I believe was directly attributable to her personality. She made everything easy and fun. As she was fond of saying: "there are no problems, only solutions." I hope to return to Italy and would love to have her as my tour manager again. She is exceptional.

Penny Y.
9 Day Tastes of Tuscany, August 2025
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I can't say enough wonderful things about our recent experience with Gate 1 and Alessandra our tour director. Everything on this trip was handled with professionalism, care, and a level of personal attention that made all the difference. Every detail was seamless. It's clear Alessandra puts a great deal of effort into making sure we had a unforgettable experience. Her passion, knowledge, and warmth elevated this trip beyond a standard tour. She managed every detail with grace and made every traveler feel cared for and included. She was truly the heart and soul of our journey.

Connie S.
10 Day Southern Italy, Puglia & Campania, August 2025
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I truly enjoyed my trip to Southern Italy (Puglia). As usual it was well-organized, hotels were comfortable, food was plentiful and the variety of red and white Italian wines well represented in all meals. Sergio, our guide, was everything one expects from a travel manager and more. He provided thorough information on all the sites we visited, as well as important facts on aspects of Italian culture, civilization and economy. His sense of humor and dynamic attitude was very much appreciated. We were also showered with small gifts! A small point but important after a long bus ride: hotel check-in was done in advance: no waiting in hotel lobbies; suitcase was waiting in our room. Positive point: This region of Italy (Bari, Lecce, Otranto, Matera) is not as full of tourists (yet) as the rest of Italy (except Capri of course). I found Matera particularly interesting, especially as Sergio gave us historical background on the discovery of this remote city in the early part of the 20th century, and consequent development. One afternoon was too short. I will return to the area, as I often do with my Gate 1 trips. Gate 1 covers quickly various areas, and this enables me to identify areas I wish to investigate more fully.

Genevieve E.
12 Day Albania, Montenegro, Croatia & Slovenia, August 2025
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Our trip was really great, thank you! Our guide, Nenad was exceptional. He was extremely knowledgeable and really went out of his way to accommodate the many requests made of him. Hrvoje, our bus driver, also did a great job. His driving was extremely smooth and gave everyone tremendous confidence in our safe travel throughout the trip.

Harold V.
14 Day Discover Sicily & Malta, August 2025
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Maurizio was a pleasure. He handled everything, was organized and personable. Would travel with him again. The bus driver Enso was the best. Took good care of us. We enjoyed this trip and the variety of local tours provided as well as free time. Gate 1 Discovery is the only way we travel. Have several more booked for 2026 and one in 2027. Keep the options coming.

Sharon B.
13 Day Rhine River Cruise with Lake Region & Swiss Alps, August 2025
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This was my first Gate 1 trip, but it will definitely not be my last!! I have been on ship cruises before, but this was much better than anything I have experienced before. The Monarch Baroness was a beautiful ship and the service on board was exceptional. The meals were spectacular, and the entertainment provided by Nick and guest speakers was excellent. Bettina was a wonderful person who was extremely helpful and joyous. Mercedes was responsible for maintaining our cabin and every time we went back to it, it was more than "ship shape". The captain was friendly and made great headway up the Rhein and through the locks. All the ports of call were beautiful and exciting, as well as the extended land trip to Lucerne and Bevino. The Dino Hotel in Bevino was much grander than I had expected and was more like a resort than a mere hotel. In summary, this was one of the best trips I have ever taken, and I will absolutely travel with Gate 1 again!! Thank you for such a wonderful experience!!

James M.

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