Gate 1 Travel employs over 100 highly qualified, experienced staff in the following areas: Product Development Information Technology Information Technology Research & Development Marketing Reservations Department (Call Center) Custom Groups Customer Care Operations & Accounting Overseas Service Office Staff Air Department

Bus Drivers, Tour Managers, Cruise Managers and Guides are excluded from the staff listed above.

Reservations Department (Call Center)

Our reservations staff consists of 40 agents with an average of 10+ years of travel industry sales experience. The Call Center is opened Monday through Friday from 9:30 AM through 8 PM, Saturday 10 AM through 2 PM and closed Sunday.

Gate 1 Travel is backed by the largest, most well-respected financial institutions and insurance providers, guaranteeing the greatest level of financial security to every passenger. Gate 1 welcomes your inquiries of any of those independent offices.

Gate 1 Travel's active membership in USTOA (United States Tour Operators Association), a professional organization representing the world’s leading tour operators, requires that Gate 1 meet a minimum requirement of $1 million professional liability insurance (Gate 1 maintains a $2 million policy).

Additionally , Gate 1 is required to participate in the USTOA $1 Million Travelers Assistance Program, requiring them to post $1 million in security, held by USTOA, in the unlikely event of bankruptcy or insolvency.

Gate 1 Travel's target market is a traveler seeking high quality, affordable travel ranging from a superior tourist class to moderate deluxe class level of accommodations with the highest level of service.

Gate 1 Travel markets its products in the following ways:

• Aggressive, competitive pricing
• Early booking discounts with our Book Early & Save promotions
• Targeted product and destination promotions
• Consumer Loyalty and Referral Rewards

Consumer
Gate 1 Travel markets to the direct consumer through online platforms (including search engine marketing, banner ads, sponsorships, sweepstakes, lead generation and e-newsletters), conventional print media (including brochures and display advertising), broadcast media (radio and television) and direct mail.

Trade
Gate 1 Travel markets to retail travel agencies through industry trade publication display advertising, brochure distribution, cooperative agent or consortia-specific cooperative campaigns, competitive commissions and FAM trips.

• All prices for products are commissionable
• User friendly online booking with live inventory
• Online booking commission incentives
• Interactive reporting functions
• Regular FAM trip eligibility
• Accessible, knowledgeable & empowered staff of reservation agents and supervisors
• 24 hour online product accessibility
• Cooperative advertising opportunities

• Independent City Stays
• Independent Fly & Drive Packages
• Multi-Destination Rail Packages
• European River Cruises
• Escorted Bus Tour/Sea Cruise Combinations
• Escorted Tours
• Customized Vacations (Vacation Builder)
• Customer Private Car Tours
• Custom Groups and Individuals

Airline Partners [Net Contract]
Gate 1 Travel has partnerships and contracts with the following carriers: AA; AC; AF; AI; AR; AT; AZ; AY; BA; BD; CA; CI; CM; CX; DJ; DL; EI; FI; G3; IB; JK; JJ; LA/LP/XL/4M; LH; LX; LY; MS; NH; NW/KL; NZ; OK; OS; OZ; QF; SA; SK; TA/LR; TP; TK; UA; US; VS; VV; 6H; 9W

Industry Affiliations
Gate 1 Travel is affiliated with USTOA (United States Tour Operator Association), IATA (The International Airlines Travel Agent Network), PATA (Pacific Asia Travel Association) and CLIA (Official Travel Agency for the Cruise Industry).

Gate1 Travel's reservation system was designed by Softrip LLC. The proprietary content management system allows for an unlimited level of customization and instant updating and distribution of dynamically generated content. Additionally, SoftripNet features integrated modules for Marketing, Product Building, Reservations, FIT Operations, Group Sales, Air (GDS, CRS) and Support and all back-office requirements.

Benefits of SoftripNet:

• Real-time land & air inventory access.
• User-friendly, integrated real-time online booking platform, with multi-tiered booking process, serving in-house users, retail travel agents and direct consumers
• Content Management System
  • Dynamically generated content with unlimited scalability
  • Allows for efficient building & modifying of tours, packages & dynamically generated FITs
  • XML data feed for accurate data presentation on partner sites
  • API available
• Customer specific product build capability.
  • Ability to generate exclusive package and tour products for 3rd party retail resellers
• On-demand volume reporting
• Integrated accounting and back office operations